Example Harmonic Function Jobs in Usa

Location: Corporate

Division: CMXO

Function Description:

The Payment Support Specialist II will assist with all Payment Support department functions including the daily monitoring and processing of all ACH, Wire and Check transactions for the credit union. Understand and adhere to compliance with all relevant rules and regulations related to all electronic and check transactions. Assist with researching and resolving internal and external member requests, complaints and escalations related to department functions. Assist Reconciliation and Accounting teams with settlement and balancing of department functions.

The appropriate candidate must demonstrate a strong ability to work in a team and a commitment to providing exceptional member service.

Organizational Relationships:

Reports to: Payment Support Manager

Supervises: N/A

Contacts: Frequent contact with other credit union employees, CUSO employees and service personnel. Occasional contact with members.

Qualifications/Requirements:

Education: A high school diploma or equivalent required

Experience: At least 3 years of relevant work experience such as processing ACH files, wire transfers and/or check clearing required.

Skills: Manual dexterity to input data on a keyboard i.e. computer, calculator, telephone

Ability to interpret data

Deductive reasoning skills

Extreme attention to detail to minimize risk with member and credit union data

Ability to tactfully question or actively listen to members/employees/departments to determine specific needs

Ability to work independently without supervision

Ability to multitask and perform with frequent interruption

Must possess strong communication, organizational, presentation, customer service and interpersonal skills

Detail oriented, flexible and works well within a fast-paced team environment

Demonstrates strong analytical/problem solving and time-management skills

Must demonstrate good judgment

Strong PC skills including Microsoft Excel knowledge

Knowledge of Bellco's front-line systems

Essential Functions:

1. Demonstrates Bellco's Act Nice Behaviors and Core Values in all interactions with members, prospective members, and personnel in other Bellco departments.
2. Provides a valuable and enjoyable experience to both internal customers and members during interactions. Consistently make recommendations to management to improve the member/customer experience through improved processes and technology.
3. Understand and adhere to all rules and regulations governing electronic and check transactions including NACHA rules, Federal Reserve rules, and regulations and requirements under Title 31 including Regulation E (EFTA), Regulation CC, Regulation J, OFAC, BSA, etc.
4. Understand all Payment Support functions including the processing of transactions such as ACH, Wire, RDC, RTP, FedNow, Bill Pay, Checks, etc.
5. Make independent judgments and posts transactions to member accounts with a focus on elimination of errors. Makes sound decisions regarding members' accounts to benefit both Bellco and the member.
6. Responsible for processing multiple incoming daily Federal Reserve ACH return files in accordance with Nacha governing regulations.
7. Responsible for processing ACH disputed transactions (credits/debits) to and from members accounts as well as ACH stop payments, EFTs, and government reclamations.
8. Responsible for processing adjustments and corrections related to electronic and check transactions.
9. Responsible for requests, disputes and escalations associated with any Payment Support functions including BBB, DORA, NCUA and direct complaints.
10. Handles member contact regarding errors and disputes to include processing of paperwork.
11. Responsible for processing both domestic and international incoming and outgoing wires via WITS wire transfer system accurately and timely.
12. Responsible for research of wire trace recalls and wire disputes ensuring full resolution.
13. Retrieve Federal Reserve check return files and process all chargeback items.
14. Responsible for processing check in-clearing files and settlements daily.
15. Responsible for End of Day balancing and settlement as well as assisting Reconciliation and Accounting teams with reconciliation of ACH, Wire and Check files.
16. Partner with other internal departments to research and resolve processing issues related to department functions.
17. Participate in partner and team meetings to provide support and expertise.
18. Regular and punctual attendance.
19. Management retains the discretion to add to or change the duties of this position at any time.

Working Conditions:

Office environment

Mobility throughout department

Bellco Credit Union provides a comprehensive benefits package to employees, including: Medical, Dental, Vision, 401 (k) with company match, Supplemental Life Insurance, Paid Vacation, Paid Sick Days, and Paid Holidays. In addition to base compensation, Bellco Credit Union offers bonuses for the following roles: Non-exempt branch roles may earn monthly bonuses for meeting production goals and quarterly bonuses for meeting team goals. Exempt branch roles may earn quarterly bonuses for production and team goals. Exempt non-branch management roles may be eligible for an annual managerial bonus. Non-branch non-management roles may be eligible for on-the-spot bonuses for extraordinary performance.

Seeking Full-time DAYS or OVERNIGHT (12 hr shift) RN in Missoula, MT Wages: $32-$39/hour, based on experience Bonus: $10,000 Sign-on Bonus for Full-time hours The Village Health & Rehabilitation skilled nursing community offers care for193 skilled nursing beds and provides the support residents and patients need through a wide range of skilled nursing care, restorative therapies and memory care.

This award-winning community has been serving the Missoula area since 1981.

Our neighboring community, The Village Senior Residence, offers independent living, assisted living and memory care if other services or care is needed.

It is the commitment of our team members to help each resident and patient lead a purposeful life and strive to deliver an exceptional experience through Platinum Service.

Summary of Role: The Registered Nurse (RN) plays an integral role in the success of our team, our community and creating a place our residents are proud to call home.

The primary purpose of our Nurses is to provide high quality, holistic nursing care in accordance with nursing practice standards and health care regulations which govern the practice of professional nursing.

Lead or direct licensed and non-professional staff in the delivery of direct resident care and support functions.

Platinum Service: It is our commitment to help each resident lead a purposeful life and we strive to deliver an exceptional experience through Platinum Service.

Shift: Full-time | 12hr Noc shifts | Must be available for rotating weekends & holidays Wage: $4,000 Sign-on Bonus for Full-time hours! $32
- $39 / hr based on experience Why Work for Us: Comprehensive Health Plan Options Medical and Prescription Coverage Dental and Vision Coverage FSA & HSA Account Options Access to Health Care & Mental Health E-Visits $10k Life Insurance Coverage
* Supplemental Insurance Options Pet Insurance 401(k) Retirement Savings Plan with Generous Company Matching Benefits Paycheck Advances with Rain Instant Pay Employee Support Program (EAP) Tuition Discounts & Reimbursement with Rasmussen College Team Member Referral Bonus Shift Differentials LifeMart Employee Discounts OnShift Engage Bonus and Incentives Generous Paid Time Off & Discounted Travel Accommodations Childcare Discounts (
*in MN & FL only) Rent Discounts (
*in MN & FL only)
*Benefits available to eligible employees with enrollment in a medical insurance plan.

Eligibility may vary by position, average hours worked, length of service, and/or location.

Essential Job Functions: Nursing Care Functions Conduct the daily nursing functions in accordance with current rules, regulations, and guidelines that govern the long-term care facility/assisted living communities.

Ensure that all nursing personnel assigned to you comply with the written policies and procedures including the safety program.

Admit, transfer, and discharge residents with documentation regarding care and service provided.

Participate in the orientation of new residents/family members to the facility.

Make rounds with health care provider as needed.

Utilize nursing personnel qualifications according to the resident's care plan, service plans and health care provider orders.

Communication/Documentation Functions Complete daily clinical and environmental rounds to evaluate resident care being provided and report significant events.

Meet and resolve issues with residents and/or family members.

Report significant issues to the supervisor.

Participate in facility surveys (inspections) as requested by management.

May be responsible for clinical programs as directed, e.g., dementia, wound care, quality assurance, infection control, admissions.

Complete an initial assessment and assist or develop interim care plan/service plans.

Update, review, and transcribe the care plan that identifies the goals, problems, approaches, and revisions based on nursing needs and new health care provider orders.

Assist with service plans as directed by the Director of Nursing.

Communicate with health care provider to review treatment plans, complete orders, progress notes, etc., in accordance with established policies.

Review the resident's medical record for specific treatments, medication orders, diets, labs etc., as for implementation and follow up.

Requisition and arrange for diagnostic and therapeutic services, as ordered by the health care provider, and in accordance with our established procedures.

Communicate the department's policies and procedures to personnel, residents, and visitors.

Communicate with written (24-hour report) and oral reports/recommendations concerning any changes in resident condition and other activities of your shift to nursing management.

Fill out and complete accident/incident reports involving residents and submit to Director of Nursing.

Complete assessments and all other medical record documentation as required to provide care services.

Provide resident and family information for care conferences or other meetings.

Report all discrepancies noted concerning physician's orders, diet change, charting error, etc., to the supervisor.

Complete clinically accurate documentation according to policy.

Review the resident medical documentation and progress notes from the interdisciplinary team to determine if the care plan/service plans are being followed.

Report any concerns to your supervisor.

Inform nursing personnel of new admissions and the resident's care needs.

Ensure that rooms are ready for new admissions.

Greet newly admitted residents upon admission.

Notify the resident's attending health care practitioner and family when there is a change in the resident's condition.

Assist in arranging transportation for residents and other third-party services.

Medication Administration Functions Prepare and administer medications ordered by the health care provider.

Ensure that an adequate supply of floor stock medications, supplies, and equipment is on hand to meet the nursing needs of the residents.

Report needs to the supervisor.

Review medication administration record for completeness of information, accuracy in the transcription of the health care provider's order.

Report concerns to your supervisor.

Dispose of drugs and narcotics as required, and in accordance with established procedures.

Personnel Functions Supervise your nursing unit to ensure that all personnel are performing their work assignments in accordance with acceptable nursing standards.

Work with the Director of Nursing to resolve staff performance issues including those that may lead to termination.

Review complaints and grievances, and work with the Director of Nursing for a plan of action and resolution.

Safety and Sanitation Functions Assure and make available protective equipment for staff.

Maintain nursing service work areas (i.e., nurses' stations, medicine preparation rooms, etc.), resident rooms, and treatment areas in a clean and sanitary manner.

Recommend to the Director of Nursing the equipment and supply needs of the nursing department.

Ensure that a stock level of medications, medical supplies, equipment, etc., is maintained on the premise at all times to adequately meet the needs of the residents.

Perform other job-related duties as assigned.

Knowledge and Critical Skills: Be able to make independent decisions and follow instructions.

Deal tactfully with personnel, prospects, residents, family members, visitors, government agencies/personnel, and the public.

Capable of working with ill, disabled, elderly, and emotionally upset people within the facility.

Communicate effectively in a manner that is sufficient for effective communication with supervisors, team members, prospects, residents, and families.

Education and Experience: Must meet all applicable state and federal requirements for this position.

Must possess a current, unencumbered, active license to practice as an RN in applicable state, in good standing throughout employment with no disciplinary action in effect against professional license.

Prefer one year of experience in nursing in a home care, assisted living, or long-term care facility.

Supervisory Responsibility: This position requires the RN to ensure resident care is provided per standards of practice following policies and procedures of the facility by CNAs/Caregivers but the CNAs/Caregivers do not directly report to them.

Who We Are: INSERT FACILITY INFORMATION Summary of Role: The Registered Nurse (RN) plays an integral role in the success of our team, our community and creating a place our residents are proud to call home.

The primary purpose of this position is to provide high quality, holistic nursing care in accordance with nursing practice standards and health care regulations which govern the practice of professional nursing.

Lead or direct licensed and non-professional staff in the delivery of direct resident care and support functions.

Platinum Service: It is our commitment to help each resident lead a purposeful life and we strive to deliver an exceptional experience through Platinum Service.

Shift: NEED SHIFT INFO Wage: NEED WAGE INFO Why Work for Us: Comprehensive Health Plan Options Medical and Prescription Coverage Dental and Vision Coverage FSA & HSA Account Options Access to Health Care & Mental Health E-Visits $10k Life Insurance Coverage
* Supplemental Insurance Options Pet Insurance 401(k) Retirement Savings Plan with Generous Company Matching Benefits Paycheck Advances with Rain Instant Pay Employee Support Program (EAP) Tuition Discounts & Reimbursement with Rasmussen College Team Member Referral Bonus Shift Differentials LifeMart Employee Discounts OnShift Engage Bonus and Incentives Generous Paid Time Off & Discounted Travel Accommodations Childcare Discounts (
*in MN & FL only) Rent Discounts (
*in MN & FL only)
*Benefits available to eligible employees with enrollment in a medical insurance plan.

Eligibility may vary by position, average hours worked, length of service, and/or location.

d24ad0b8-823f-4e68-a892-2986ccdf7392

• Always exhibit a friendly and approachable demeanor. Be polite and courteous when speaking with guests and team members. Look for and act upon opportunities to assist guests and team members. Be sincere and genuine during all interactions. Be prepared with the knowledge and skill required to be responsive to guests and team member’s needs and questions.
• Responsible for learning and being familiar with all room outlets, Server functions, and for being able to answer general questions regarding the property.
• Provide superior guest service by positively affecting interactions with guests and team members.
• Set tables and prepare beverages and proper condiments (butter, sour cream, dressing, etc.).
• Keep banquet areas clean and organized.
• Work in cooperation with other service personnel to provide a high quality of service.
• Anticipate and provide for guests’ needs throughout entire function; ensure guest satisfaction; respond quickly and efficiently to guest complaints.
• Accurately account for and collect payment for all orders through POS system in a timely manner.
• Responsible for set up and break down of functions and making sure the next function is set up for success.
• Coordinate with banquet staff and other restaurant personnel to provide excellent guest service.
• Check all supplies, ensuring adequate stock levels, restocking all necessary items.
• Assist with overall functions and ensure dining and serving areas are set up and maintained according to standard.
• Maintain complete knowledge of table/seat/station numbers, hours of operations, proper table set-up and dress code of the restaurant.
• Limit problems related to guests’ excessive drinking by providing responsible alcohol service and applying any training from the responsible alcohol certification course.
• Observe and adhere to Health Department regulations regarding food handling, storage, proper steam table temperature, and cleanliness of work environment.
• Abide by all State, State Gaming, Federal and Corporate liquor Regulations. Also pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Use and maintain all assigned areas and equipment in a sanitary, safe and effective manner.
• Consistent attendance at company/restaurant training programs as they are scheduled.
• Carry out duties with attention to detail, sanitation and safety.
• Complete opening, closing and other side duties as assigned by the supervisors.
• Pass all tests given including the training in order to retain the knowledge needed to be an effective server.
• Maintain a well-groomed, neat and clean appearance.
• Possess the resiliency to deal with difficult guests in all types of business conditions and possess the ability to work harmoniously with coworkers.
• Perform all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standards.
• Perform all duties as assigned by management.
• This position is physical in nature and requires the ability to balance and carry equipment weighing up to 50 pounds as well as maneuver in order to clean banquet areas, organize stock and restock storage rooms.
• This position also works in an environment that is subject to varying levels of crowds, noise and smoke; the severity of which depends upon customer volume.
  
  

• Experience carrying large trays with up to ten covered dishes.
• Knowledge of wine service.
• Knowledge of table service procedures and table etiquette.
• Excellent customer service skills.
• Ability to use all equipment associated with the position, including chafing dishes, plate warmers, coffee urns and hot boxes.
• Ability to inspect and maintain areas for which responsible.
• Ability to effectively and efficiently move around banquet areas.
• Ability to communicate effectively in English with customers and all levels of employees.
• Ability to review and comprehend necessary documentation.
• Ability to multitask effectively.
  
  

Selection Procedure Applications will be screened, and those candidates whose backgrounds best match the requirements of the position will be invited to participate in a competitive examination process, which may include any combination of the following: Training & Experience evaluation (T&E), job-related performance exercise, and technical/oral appraisal interview.

Examination procedures are subject to change as deemed necessary by the Director of the Personnel Commission.

PUSD Classification Salary Range: $34.68
- $44.39 per hour Anticipated Hiring Salary Range: $34.68 per hour (step 1)
- $40.22 per hour (step 4) Candidates who pass all of the examination processes are ranked on an eligibility list according to their score(s).

Selection for the position will be made from among the top three (3) ranks of candidates.

The eligibility list will be used for hiring purposes in other vacancies in the same, or equivalent, job classification and will be active for six (6) months (Merit Rule 50.100.1).

The Current vacancy is 8 hours per day, 12 months per year, located at the Facilities, Maintenance, & Operations (FMO) Department.

PURPOSE STATEMENT: The job of Lead HVAC & Refrigeration Technician is done for the purposes of providing journey-level skilled work in the installation, maintenance, and repair of air conditioning, heating; installing, managing, and repairing chilled water systems, chillers, boilers; reviewing work requests; assigning and leading the work of other technicians; conducting scheduled maintenance and repair surveys; inspecting completed work; ensuring completion of projects in accordance with trade standards; providing information on the operation of HVAC systems; and supporting other skilled trades in completing work assignments.

This job reports to the Maintenance Supervisor.

ESSENTIAL FUNCTIONS: Analyzes blueprints, schematics, and drawings for existing and proposed HVAC systems for the purpose of identifying the location of new and existing systems and determining the efficient installation of additional equipment/systems.

Confers with immediate supervisor and assists with the coordination of day-to-day activities (e.g.

periodic lubrication; filter cleaning; changing belts, repairing system leaks, checking water tower components, trouble/issues phone call response, etc.) for the purpose of ensuring the proper and efficient maintenance and repair of District HVAC.

Coordinates with administration and other trades for the purpose of completing projects/work orders efficiently.

Coordinates personnel regarding procedures and/or status of work orders (e.g.

establishing work schedules, reviewing processes to be undertaken, etc.) for the purpose of providing direction and information for decision-making, taking appropriate action, and/or complying with health and safety regulations.

Diagnoses causes of problems and/or failures in heating/air conditioning (e.g.

blowers, filters, the flow of condenser water, water treatment system, variable air volume (VAV) systems, and pumps, etc.) for the purpose of identifying equipment and/or systems repair and replacement needs.

Installs electrical HVAC system components (e.g.

alarms, switches, timers, service disconnects, relay, controllers, variable frequency drive (VFD), etc.) for the purpose of providing enhanced and/or upgraded capabilities.

Estimates materials and/or equipment needed to initiate/complete work projects for the purpose of ensuring timely implementation and completion of projects.

Fabricates equipment parts (e.g drain pans, repiping, reducting, etc.) for the purpose of meeting specialty needs and/or replacing discontinued or unavailable parts.

Implements assigned programs and/or projects (e.g.

inspection schedules, preventive maintenance programs, new District projects, work orders, etc.) for the purpose of ensuring optimal HVAC operation and conformance to established guidelines.

Informs personnel regarding procedures and/or status of work orders for the purpose of providing information for making decisions, taking appropriate action, and/or complying with health and building regulations.

Inspects completed work (e.g.

heating units, building exhaust fans, ventilation units, repair of gas heaters and boilers, etc.) for the purpose of ensuring the quality of work standards are met and identifying preventive maintenance requirements.

Installs heating/air conditioning equipment and systems (e.g.

boilers, chilled water systems, etc.) for the purpose of providing enhanced and/or upgraded HVAC capabilities.

Maintains a variety of files and records (e.g.

time sheets, inventory, work orders, labor/material estimates, equipment repair manuals, service records, etc.) for the purpose of providing up-to-date references and audit trail.

Manages operation and performance records (e.g.

periodic lubrication schedules, heating and cooling performance, diagnosis of electrical systems, testing of refrigerant and condensation systems, etc.) for the purpose of ensuring timely review and assessment.

Monitors contract work (e.g.

coordination of contractor work schedules and performance, etc.) for the purpose of ensuring contract terms are fulfilled and work standards are met.

Oversees and coordinates assigned personnel regarding procedures, the status of work orders, and the day-to-day activities and operations (e.g.

establishing work schedules, reviewing processes to be undertaken, etc.) for the purpose of ensuring that assignments are completed in a safe, proper, and timely manner, maximizing the efficiency of the workforce.

Participates in meetings, workshops, and training (e.g.

new employee training, 3rd party contractor meeting, maintenance department meetings, etc.) for the purpose of conveying, gathering information, offering recommendations required to complete HVAC and training personnel.

Procures equipment and supplies (e.g.

overseeing inventory requirements, etc.) for the purpose of maintaining the availability of required items in order to complete jobs efficiently.

Responds to emergency situations during and after hours for the purpose of resolving immediate operational and safety concerns.

Tests and repairs heating and air conditioning systems and components; swimming pool equipment (e.g.

braze or solder tubing; charge systems with refrigerant gas; condensers, valves and coils, piping, boilers, air handlers, motors, etc.) for the purpose of providing solutions for HVAC system operation for a safe and comfortable work/learning environment.

OTHER FUNCTIONS: Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of District’s HVAC and general maintenance.

EXPERIENCE: Job related experience with increasing levels of responsibility is required.

EDUCATION: No specific education is required.

EQUIVALENCY: Any combination equivalent to three (3) years of journey-level experience in the air conditioning, heating and refrigeration field, including one (1) year with the responsibility to lead/supervise the work of others.

SKILLS, KNOWLEDGE, AND ABILITIES: SKILLS are required to perform multiple, technical tasks with a need to occasionally upgrade skills in order to meet changing job conditions.

Specific skill-based competencies required to satisfactorily perform the functions of the job include: adhering to safety practices and procedures; analyzing data; diagnosing equipment malfunctions; estimating required resources; inspecting buildings and/or grounds; inspecting equipment; operating job-related equipment; preparing working drawings; reading blueprints and schematics; DDC programming and monitoring; and operating trade software.

KNOWLEDGE is required to perform basic math, including calculations using fractions, percents, and/or ratios; read technical information, compose a variety of documents, and/or facilitate group discussions; and analyze situations to define issues and draw conclusions.

Specific knowledge based competencies required to satisfactorily perform the functions of the job include: function and operation of heating, cooling; Direct Digital Controls (DDC); materials, tools, and methods used for repair; electrical and air conditioning terms and materials; principles of direction and training; indoor air monitoring equipment and interpretation of resulting data; standards for design and construction; air conditioning and heating codes; electrical and air conditioning systems, circuitry, terms, and materials; hazards and safety precautions; codes/laws/rules/regulations/policies; and school safety and security practices.

ABILITY is required to schedule activities, meetings, and/or events; gather, collate, and/or classify data; and consider a wide variety of factors when using equipment.

Flexibility is required to work with others in a variety of circumstances; work with data utilizing defined but different processes; and operate equipment using a variety of standardized methods.

Ability is also required to work with a wide diversity of individuals; work with a variety of data; and utilize a wide variety of types of job-related equipment.

Problem solving is required to analyze issues and create action plans.

Problem solving with data frequently requires independent interpretation of guidelines; and problem solving with equipment is moderate to significant.

Specific ability based competencies required to satisfactorily perform the functions of the job include: training and directing assigned staff; collaborating with staff, administration, contractors, and students; adapting to changing work priorities; dealing with frequent interruptions; displaying mechanical aptitude; meeting deadlines and schedules; organizing tasks; working as part of a team; working extended hours; heavy lifting; working with chemicals; working around and with machinery having moving parts; and working at heights.

RESPONSIBILITY: Responsibilities include working independently under broad organizational guidelines to achieve unit objectives; directing other persons within a small work unit; tracking budget expenditures.

Utilization of some resources from other work units is often required to perform the job's functions.

There is a continual opportunity to impact the organization’s services.

LICENSES AND OTHER REQUIREMENTS: Required Testing Certificates Pre-Employment Proficiency Test Type I and Type 2 EPA Technician Certification Valid Driver’s License Continuing Educ./Training Clearances Mandated Reporter Training Criminal Background Clearance Physical Capacities Test Clearance Fingerprinting and TB Clearance WORKING ENVIRONMENT: The usual and customary methods of performing the job's functions require the following physical demands: significant lifting, carrying, pushing, and/or pulling, frequent climbing and balancing, frequent stooping, kneeling, crouching, and/or crawling and some fine finger dexterity.

The job is performed under some temperature extremes and under conditions with some exposure to risk of injury and/or illness.

Indoor and outdoor work environment.

Driving a vehicle to conduct work.

Regular exposure to fumes, dust, and odors.

HAZARDS: Working around and with machinery having moving parts.

Working at heights.

Working with and or around high voltage.

Working with equipment operating under high pressure.

The Poway Unified School District (PUSD) is an equal opportunity employer/program and is committed to an active Nondiscrimination Program.

PUSD does not discriminate on the basis of race, color, national origin, sex, sexual orientation, ethnic group identification, ancestry, religion, gender, gender identification, mental or physical disability.

For more information, please contact the Title IX/Equity Compliance Officer, Associate Superintendent of Personnel Support Services, Poway Unified School District, 15250 Avenue of Science, San Diego, CA 92128-3406 Compensation details: 34.68-44.39 Hourly Wage PI1363adc7c9be-25448-39868182

Job Description

The Monterey Plaza Hotel & Spa is a luxury property within the Woodside Hotel Group collection. This 282-room property has four penthouse suites, over 30,000 square feet of meeting space.

We are seeking a Meetings & Events Manager to join our award-winning team. The Meetings & Events Manager is responsible for the management of group business after booking by the Sales department; generally, for groups with more than twenty-one (21) sleeping rooms. They will also respond to telephone and online requests for bookings and service of social events and weddings. These responsibilities include client development to ensure profitable events and functions, repeat and referred business. Accordingly, they upsell menus, suggest décor, floral, spa treatments, entertainment, and other enhancements to achieve their sales and guest satisfaction goals. They are a liaison between the hotel’s business interests, hotel personnel, and the group client. The Meetings & Events Manager represents the Monterey Plaza Hotel & Spa in a manner that enhances the reputation of the hotel within their market segment, the local community, and within the industry.

ESSENTIAL FUNCTIONS

1. Executes their market segment’s business plan utilizing hotel assets. Manages client relations, upsells, and represents the hotel and market segment according to luxury property and Monterey Plaza Hotel & Spa standards.
2. Ensures profitable contracts are implemented on behalf of the hotel by regularly reviewing banquet event order details, attending pre-conference and other planning meetings, addressing required food and beverage contribution. Strategies to achieve or exceed their budgeted market segment goals quarterly. Regularly meets with the Director of Meetings & Events to evaluate client development efforts and strategize how to maximize spend.
3. Maximizes sales and service by guiding clients through the finer details of events planning; suggests appropriate room sets, décor, floral, linens, and audio-visual requirements, and menus, spa experience, and other hotel services. Upsells food and beverage.
4. Responsible for guest relations as it pertains to their market segment, which includes development of both prospective and existing business. Conducts site inspections with a guided tour offering detailed descriptions of services offered for potential and definite business by either a pre-arrangement or walk-in basis.
5. Contacts clients to complete the resume questionnaires, review hotel policies and procedures, and finalize their banquet event order including completing special arrangements such as golf tee times, spouse tours, spa treatments, and restaurant reservations. Ensures client’s deposits are received. Confirms completed rooming lists, special arrangements, amenity requests, and menus and distributes all information as required.
6. Creates, writes, proofs, and distributes banquet contracts, banquet event and change orders, room diagrams, and conference resumes. Processes accurate and timely information throughout the hotel as it pertains to their market accounts, performance results and future business. Ensures all on a need-to-know basis are appropriately informed in a timely manner. Completes all reports in a timely and conscientious manner as required or upon request.
7. Ensures Banquets billing information is relayed to Accounts Receivable in a manner that is both accurate and timely. Gives direction to the Banquet Captains to ensure the efficiencies of their respective positions are met as it relates to meeting and exceeding service expectations.
8. Responsible to check banquet room set-ups against banquet event order specifications. Acts as the client liaison with the banquets operational team to ensure functions run smoothly and according to the client’s expectations. Introduces client to the Banquet Captains to ensure the efficiencies of their respective positions are met as it relates to meeting and exceeding the guest’s expectations.
9. Initiates consistent relevant communication with the Banquet Captains, Banquet Sous Chef, the senior Food & Beverage and Rooms management teams in addition to the senior Sales management team with respect to associate performance, client needs, sales efforts, and results.
10. Attends weekly Meetings & Events, Department Head, and Sales & Marketing meetings. Represents the hotel at pre-cons, site visits, trade shows, and other meetings as necessary or as directed.
11. Works cooperatively and in coordination with all other hotel departments and third-parties to deliver exceptional guest service to a luxury property standard.
12. Observes all safety protocols and holds others accountable to hotel and departmental safety standards and procedures.
13. Completes other duties and special projects as assigned.

ADDITIONAL RESPONSIBILTIIES

• Attends post-conference meetings when possible and records client preferences and send thank you notes to the client. Ensures a thank you is emailed along with an evaluation survey.
• Ensures key details have been arranged according to banquet event order specifications and will meet or exceed guest expectations.
• Introduces key guest contacts and meeting planners personally to the operational team responsible for their function. Acts as an on-site liaison for clients.
• Due to the nature of the hospitality industry, they will be required to work a flexible schedule that meets business demands. While the schedule will primarily be Monday through Friday, the schedule may include weekend or holiday shifts.

TRAVEL

This position may travel occasionally for sales blitzes; trade shows or for departmental meetings. Any required travel is primarily local during the business day. Some out-of-area travel may be required and must be pre-approved by the Director of Meetings & Events.

QUALIFICATIONS

• Must have previous or current sales experience and computer experience.
• Long hours sometimes required.
• Good time management skills, the ability to build rapport, upsell, negotiate and close business is critical.
• Working knowledge of Amadeus/Delphi (Salesforce) and MS Office programs, such as Excel, Word, and Outlook is also needed.
• Ability to type a minimum of 50 words per minute, proofreading skills.
• Must be able to communicate with all departments effectively and efficiently.
• Ability to work independently and have good time management skills.
• Ability to work a flexible schedule, including evenings, weekends and holidays, is required.
• Must have high degree of attention to detail, organizational skills, excellent communication skills (both oral and written).
• Strong leadership capabilities and the ability to build client relationships with internal and external customers.
• The position requires a high level of professionalism.

REQUIRED EDUCATION AND EXPERIENCE

High School diploma or GED needed.Two to four-year college undergraduate degree is preferred or the equivalent in work experience. Previous convention services, sales or catering experience is preferred. Hotel experience is strongly preferred.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stoop, kneel, crouch, or crawl and taste or smell. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position operates in varied environments, which may include home office, client offices, various modes of transportation, hotel and conference trade shows, and site visits. They will routinely use standard office equipment such as computers, phones, photocopiers, and filing cabinets. The position requires traveling to and from businesses resulting in prolonged sitting in a car, airport or plane, or in an office.

While performing the duties of this job, the employee is frequently exposed to outside weather conditions and extreme cold. The employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, and toxic or caustic chemicals. The noise level in the work environment is usually moderate.

PAY SCALE

The pay scale for this position is $36.58 per hour and bonus eligible. This is the pay rate for this position that the Hotel reasonably expects to pay.

Monterey Plaza Hotel and Spa is an equal employment opportunity employer. Company policy prohibits unlawful discrimination based on race, color, national origin, ancestry, ethnicity, religion (including religious dress and grooming), sex, gender, sexual orientation, gender identity (including gender-related appearance and behavior), partnership status, pregnancy (childbirth, breastfeeding, or related medical condition), age, physical or mental disability, medical condition, military or veteran status, status as a victim of domestic violence, sexual assault, or stalking, genetic information, marital status, ethnicity, alienage, citizenship status or any other protected classification, in accordance with applicable federal, state, and local laws. Consistent with the American’s With Disabilities Act, applicants may request accommodation needed to complete the application process. Please contact the People and Culture Department if you have any questions regarding this policy.

City of Kirkland

$105,059.34 - $137,078.61 Annually

Kirkland, WA

Full-Time

202100644

Finance & Admin. - Deputy Director Management

02/24/2026

Continuous

Exempt

MAC

The Financial Operations Supervisor, under the general direction of the Deputy Director of Finance & Administration, leads and directly supervises the daily operations of the city's centralized purchasing functions, accounts payable, accounts receivable, and mail services.

Considered a working supervisor, the Financial Operations Supervisor ensures that tasks within the operations division are completed accurately and timely, according to established standards. This position oversees the development and implementation of policies, procedures, and goals, and is responsible for supervising staff, evaluating, assigning tasks, and balancing workloads.

Distinguishing Characteristics: The Financial Operations Supervisor is well-versed in the functional areas overseen and provides technical support to staff. This position oversees multiple functions within financial operations, but differs from the Financial Operations Manager position, which manages the division, prepares recommended division budget, and determines resources needed to accomplish program goals. The incumbent operates with considerable autonomy and independent judgment.

Essential Functions: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:

• Supervises the day-to-day activities of financial operations staff assigned to purchasing, accounts payable, accounts receivable and mail services.
• Supervises subordinate personnel, including motivating, training, and delegating assignments; monitoring performance; conducting performance evaluations; taking disciplinary/corrective action; recommending salary increases and promotions; and recommending hirings and terminations.
• Monitors and interprets changes in applicable laws, regulations, and technology that may affect departmental operations. Develops, analyzes, and implements policy and procedural changes after approval; monitors for compliance.
• Evaluates various financial operations functions to improve customer service, productivity, and efficiency, and assists with work-related issues that cannot be addressed by staff; performs research as needed.
• Oversees the purchasing function including the citywide procurement of goods and services, the issuance of purchase orders and contracts, the preparation of bids, cooperative purchase agreements with other public agencies, the surplus program, and the purchasing card program.
• Assists with the development and execution of various types of interlocal cooperative agreements including mutual aid agreements.
• Supervises the operations of accounts receivable and accounts payable and serves as backup to staff as needed. Manages vendor and customer relations, setups, inquiries, and approvals related to quotes, wage rates, taxes, and billing. Ensures accurate record-keeping and efficient processing of payments, invoices, refunds, and customer billing for various taxes and fees.
• Collaborates with internal customers, managers, and directors to provide strategic procurement, contracting, and program support to fulfill adopted strategic priorities.
• Ensures that all city expenditures adhere to purchasing policy, procedures and applicable procurement law. Ensure accountability, compliance, and consistent interpretation and application with all current and applicable state and federal laws, agency policies and procedures, rules, and regulations.
• Serves as the primary contact on procurement issues for federal and state auditors on annual audits. Responds to questions regarding procurement policies, compliance with laws and regulations, internal controls, variances, exceptions, and procurement methods and procedures.
• Solves complex technical and managerial problems utilizing an understanding of intra- and inter-departmental relationships where no precedent exists.
• Provides leadership and guidance to departmental staff in proper work methods and procedures; reviews multi-departmental activity for accuracy and compliance.
• Reviews and audits payment and billing entries, proactively resolving discrepancies. Provides leadership and guidance to the team on best practices, ensuring full compliance with GAAP. Addresses challenges promptly, ensuring adherence to policies and procedures.
• Provides guidance and expertise to departments and city staff in the interpretation of purchasing requirements and procedures as prescribed by state and federal agency regulations, grant stipulations, and City policy. Recognizes and assesses strategic and operational risks and opportunities and addresses them appropriately during the procurement and contracting process.
• Fosters a positive and supportive work environment; promotes diversity, equity, inclusion, and belonging in the workplace, contributing to an environment of respectful living and working in a multicultural society.

• Presents procurement-related agenda items at City Council meetings.
• Performs duties of assigned staff as needed.
• Performs functions as assigned in the City's emergency response plan in the event of an emergency.

Why Kirkland?

Ranked as one of the most livable cities in America, Kirkland is an attractive and inviting place to live, work, and visit. We have big city vision while maintaining a small-town, community feel. If you are a candidate with the desire to join an organization looking to innovate into the future, the City of Kirkland is the place for you!

If you ask our employees why they love where they work, they will tell you about the great people, work environment, supportive leadership and City Council, and fearless innovation.

We also invest in you!

Competitive Wages: We strive to maintain competitive compensation packages and work to provide wages that meet the knowledge, skills, and abilities of our employees.

Awesome benefits: The City offers benefits that are unmatched by most other employers. Please click on the benefits tab above to view more details.

Childcare Programs: To help address the challenge of finding reliable childcare, the City of Kirkland has reserved spots for City employees at local and regional providers, available at a discount. New employees gain access to Kirkland's reserved spots as soon as they start employment. Learn more!

Training and Career Development: The City of Kirkland believes in developing it's employees. You will have access to training opportunities designed for career development and advancement based on your position, skills, and interests.

• Knowledge of governmental procurement principles, methods, practices, techniques, and procedures.
• Knowledge of applicable federal, state, and local laws, codes, regulations, and grant requirements related to assigned activities, including procurement, contracting, disposal of surplus, and Washington public works bid laws.

• Ability to analyze and reconcile general or subsidiary ledger for validity and accuracy.
• Ability to use and administer automated financial management systems and advanced proficiency in the use of personal computer software, including word processing, spreadsheet, database, report writing, and presentation graphics programs.

• Ability to attract, retain, motivate, lead and supervise professional, paraprofessional, and clerical staff.
• Ability to establish and maintain effective working relationships with a variety of internal and external customers.
• Ability to prepare and deliver presentations to staff, City Council, or community groups.
• Advanced organizational, public relations, problem solving, and communication skills (both verbal and written). Ability to convey ideas and information in writing, using language that is appropriate to both the complexity of the topic and the knowledge and understanding of the reader.
• Comprehensive knowledge of governmental finance practices, principles, procedures, regulations and techniques, with the ability to interpret and explain these rules, legal requirements and policies and develop effective internal practices.
• Ability to communicate policy and procedures to a variety of staff.
• Ability to keep abreast of changing laws, codes and regulations that will impact the division's policies and procedures and incorporate into existing ones.

Minimum Qualifications:

• Education: Bachelor's degree in business administration, purchasing and materials management, business law, public administration, or closely related field.
• Experience: 5 years' experience in purchasing and accounts payable/accounts receivable, preferably in the public sector. 2 years' experience in a supervisory position preferred.
• Or: In place of the above requirements, the incumbent may possess any combination of relevant education and experience which would demonstrate the individual's knowledge, skill, and ability to proficiently perform the essential duties and responsibilities listed above.

• Preferred certification in one of the following: Certified Professional Public Buyer (CPPB), Certified Public Procurement Officer (CPPO), or Certified Purchasing Manager (CPM).

Physical Demands and Working Environment

• Work is conducted in a typical office setting. Position typically requires extended periods of sitting while performing keyboard operations.
• Work involves walking, talking, hearing, using hands to handle, feel or operate objects, tools, or controls and reach with hands and arms.
• Vision abilities required by this job include close vision and the ability to adjust focus.
• The noise level in the work environment is usually moderately quiet.

Position requires a resume and cover letter for consideration of application. Please note how you meet minimum qualifications within the cover letter. Applicants who are selected for next steps in the hiring process will be invited by phone or e-mail. Candidates are encouraged to apply at the earliest possible date as screening, interviewing, and hiring decisions will be made through the recruitment period, until such time as the vacancy is filled. Position is open until filled, with first review of applicants made by 15th day of original posting.

The City of Kirkland is a welcoming community where every person can thrive and grow. We value diversity, inclusion, belonging, and work together to support our community. We do this by solving problems, focusing on the customer, and respecting all people who come into the City whether to visit, live, or work. As an Equal Opportunity Employer, we are committed to creating a workforce that does not discriminate on the basis of race, sex, age, color, sexual orientation, religion, national origin, marital status, genetic information, veteran status, disability, or any other basis prohibited by federal, state or local law. We encourage qualified applicants of all backgrounds and identities to apply to our job postings. Persons with a disability who need reasonable accommodations in the application or testing process, or those needing this announcement in an alternative format, may call or Telecommunications Device for the Deaf at 711.

Provide administrative support and office duties including but limited to customer service, reception, word processing, document scanning, accounts receivable, purchasing, data entry, mail/materials distribution, filing, scheduling meetings, proofing/editing, copying and faxing documents. Process registrations and collect fees. These functions will vary depending on Division/Department requirements and may include other related duties.

The Clerical Assistant II and III classifications are distinguished apart by the level of supervision received, responsibility, assignments and essentials functions performed.

Clerical Assistant II

Performs the functions of the Clerical Assistant I. Performs basic accounting functions such as purchasing supplies, processing registrations, processing payments, collecting fees, and maintaining existing accounting records. Scans and archives documents and records according to applicable record retention laws. Performs timesheet entry and other data entry into existing systems, programs, or other databases. Maintains calendars and schedules meetings. Picks up and delivers interoffice mail and performs routine errands. Performs other administrative support duties as assigned.

Clerical Assistant III

Performs the functions of the Clerical Assistant II. Reviews, proof reads and edits documents. Assembles project notebooks and packets, prepares meeting materials for department staff. Assists with auditing data in spreadsheets, databases and other programs. Performs other administrative support duties as assigned.

Conforms with all safety rules and performs work is a safe manner.

Delivers excellent customer service to diverse audiences.

Maintains effective work relationships.

Adheres with all City and Department policies.

Arrives to work, meetings, and other work-related functions on time and maintains regular job attendance.

Education and Experience

High school diploma or equivalent required.

One year related experience or education in office/business procedures or related area; or combination of education and experience providing the knowledge, skills and abilities necessary to perform the essential functions of the position.

Knowledge, Skills and Abilities

Working knowledge basic office procedures and techniques.

Working knowledge of business English, spelling, punctuation, grammar, and basic math.

Working knowledge of cash register operation and cashier practices that include register balancing may be required for some assignments.

Good interpersonal, customer service, and communication skills.

Ability to learn department specific hardware and software necessary to perform the essential functions of the position. Ability to type by touch.

Ability to get along well with coworkers and the public and maintain effective working relationships.

Requires an understanding of standardized rules, regulations and instructions; and requires the ability to make routine decisions regarding assessment of immediate situations, available options, and selection of appropriate methods and procedures.

Ability to prioritize duties around set time constraints and perform routine duties independently.

Special Requirements

Depending on work assignment, employee may be required to possess or have the ability to obtain and maintain a valid Oregon driver's license and driving record that meets City of Corvallis standards.

CPR/AED for the Professional Rescuer / Healthcare Provider and Standard First Aid required within 6 months of hire if assigned to the Aquatic Center.

Late evening, early morning, weekend, and/or holiday hours may be required depending on assignment.

Demonstrable commitment to sustainability.

Demonstrable commitment to promoting and enhancing equity, diversity and inclusion.

Qualified applicants must submit an online application located on the City of Corvallis website(click on "Apply" above).

Applications will be accepted until position is filled.

Applicants are encouraged to include a cover letter and resume with the online application; however, resumes will not be accepted in lieu of a completed online application. Late or incomplete applications will not be accepted/considered.

*Please do not include personal or protected information in attached resumes or cover letters, this includes your birth date, age, dates of education, and graduation dates.*