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About ConnectUs

ConnectUs is a leader in Managed Mobility Services, helping organizations simplify mobile device management at scale. From procurement and kitting to deployment, MDM configuration, and full lifecycle support, we take the complexity out of mobility so our customers can focus on growth. Since 2014, ConnectUs has deployed over 3 million devices and helped clients save more than $1 Billion by reducing friction, improving uptime, and enabling connected workforces.

Role Overview

The Account Manager – Customer Growth & Retention plays a dual role:

• Manage and grow assigned active accounts to ensure long-term satisfaction and continuous value.
• Proactively re-engage existing customers who have not purchased in 60+ days, identifying new opportunities to provide value through device lifecycle services, accessories, MDM, and support solutions.

This role is ideal for someone who thrives in both relationship management and outbound customer engagement. You will be responsible for deepening customer partnerships, uncovering new needs, and driving incremental revenue through upselling and cross-selling.

Key Responsibilities Account Management & Customer Success

• Serve as the primary point of contact for assigned customers following initial onboarding.
• Build trusted relationships with client stakeholders and ensure ConnectUs continues to meet or exceed expectations.
• Conduct quarterly business reviews (QBRs) and regular check-ins to align solutions with evolving client goals.
• Monitor service performance, SLAs, and client satisfaction to ensure continued success.

Account Growth & Upselling

• Identify new revenue opportunities within existing accounts, including MDM services, accessories, buyback programs, and enhanced lifecycle support.
• Collaborate with internal sales and operations teams to prepare quotes, renewals, and proposals.
• Track upsell and cross-sell performance metrics and report on monthly growth outcomes.
• Support annual planning, budget cycles, and device refresh discussions to position ConnectUs for continued expansion within each client.

Dormant Account Re-Engagement

• Maintain a proactive outreach list of 10–20 existing customers who have not purchased within 60+ days.
• Conduct personalized outreach to re-engage these customers, share relevant service updates, and present new offerings.
• Identify reasons for inactivity and propose tailored solutions that address current pain points or budget considerations.
• Document all interactions and next steps in CRM (Copper/HubSpot) for visibility and accountability.

Service Delivery & Issue Resolution

• Oversee the performance of ConnectUs services across fulfillment, help desk, and repair workflows.
• Act as a client advocate and escalation point, ensuring issues are resolved promptly with cross-functional support.
• Coordinate with internal teams to ensure accuracy in asset tracking, device lifecycle management, and reporting.

Reporting & Insights

• Provide regular reports on account activity, growth opportunities, and re-engagement progress.
• Analyze trends in order volume, service usage, and renewal likelihood to inform targeted outreach strategies.
• Deliver insights that help customers reduce costs and optimize device operations.

Key Traits

• Proven ability to build trust and grow relationships with existing customers.
• Strong sense of ownership, accountability, and results orientation.
• Excellent communication and listening skills with a proactive approach.
• Comfort with outbound outreach and re-engagement activities.
• Organized, data-driven, and adept at using CRM tools.
• Passionate about helping customers succeed while achieving measurable revenue impact.

Performance Metrics

• Revenue growth from existing accounts
• Number of dormant accounts reactivated
• Upsell and cross-sell conversion rates
• Customer satisfaction (NPS, QBR feedback)
• Responsiveness and retention rate

About This Role

This isn't a traditional engineering role where you'll receive detailed specifications and build to order. We're looking for someone who digs into problems firsthand—someone who asks "why" until they truly understand what's broken, then builds the solution themselves.

If you've ever been frustrated by the gap between people who understand the customer and people who can build technology, this role exists because we share that frustration. We want someone who can do both.

What You'll Do

You'll use AI tools—particularly Claude Code and the Claude platform—to build solutions that solve real problems in mortgage lending. Not proofs of concept. Real tools that people use every day.

Examples of problems you might tackle:

• Loan conditions arrive from Fannie Mae, Freddie Mac, VA, and FHA in different formats. Loan officers spend hours reconciling them. Build something that consolidates and deduplicates them automatically.
• Underwriters spend significant time on tasks that could be automated, but "that's how it's always been done." Identify which tasks, understand why, and build the automation.
• Compliance requirements evolve constantly. Build systems that can adapt without requiring lengthy development cycles.

You won't always be handed a clear spec. You'll often be handed a problem—sometimes a vague one—and expected to dig in until you understand it well enough to solve it.

What We're Looking For

Required:

• You can build working software. You don't need a team of engineers to ship something useful. Claude Code, Python, JavaScript, APIs—you're comfortable getting hands-on.
• You go deep on problems. When someone says "we need a dashboard," you ask what decision they're trying to make. When they say "it takes too long," you ask how long, why, and what happens as a result.
• You're persistent. You don't hear "that's not possible" and stop there. You get curious and look for another way.
• You communicate well across audiences. Executives, loan officers, underwriters, compliance teams—you can work with all of them effectively.

Preferred:

• Bachelor's degree in Business, Computer Science, or related field
• Experience in mortgage lending, financial services, or another regulated industry
• Hands-on experience with AI coding tools (Claude Code, Copilot, Cursor, or similar)
• Background that spans both business and technical work—perhaps you started in analysis and taught yourself to code, or you're an engineer who consistently finds yourself thinking about the customer problem

What matters most:

We care less about your pedigree and more about your ability to solve problems and work well with others while doing it.

Why This Role Exists

We're a 200-person mortgage lending organization, and we believe AI is going to fundamentally change how our industry operates—not by replacing people, but by making our people dramatically more effective.

We're moving away from the traditional model where business teams write requirements, hand them to engineers, and hope the result matches the intent. We want to build a team of people who can understand the problem deeply and build the solution directly. Fewer handoffs. Faster iteration. Better outcomes.

If that resonates with you, we'd like to talk.

How To Apply

Please send:

1. Your resume
2. Something you've built — a link, screenshot, GitHub repo, or brief walkthrough. It doesn't need to be polished. We want to see how you approach problems.
3. A short note (a few sentences) about a problem you investigated deeply and what you learned from it

The Solutions Architect – Transportation is responsible for providing consultation to the Global Information Services (GIS) organization and business units on the relevance and appropriate application of technology. The Solutions Architect will understand the design solutions and business processes that fulfill the business requirements. This position is accountable for ensuring that the application and integration of transportation and other logistics execution technology is done in a manner consistent with the Owens Corning enterprise architecture and standards. This position is responsible for collaborating with and educating others across the organization and supporting technology for transportation related logistics platforms.

The successful candidate for this role is a student of technology, maintains market awareness, and is networked into logistics internally and externally. They are accountable for keeping up to date on new and emerging developments in IT solutions and are expected to gain a working level understanding of these technologies by pursuing opportunities to gain practical knowledge through professional events, peer networks, or formal training. The Solutions Architect – Transportation will identify opportunities to integrate new technology with the current environment to address business opportunities.

To excel in this role, it is crucial to possess a natural curiosity for technology and a keen interest in researching and defining ways to optimize processes within the logistics domain.

Reports to: Functional IT Leader - Logistics

Span of Control: Individual contributor

JOB RESPONSIBILITIES

Knowing Our Businesses and their Strategies

• Develop and maintain a strong understanding of Owens Corning specific business processes and operations globally
• Build relationships within the organization, cross-functionally, and with key business stakeholders; continuously enhance connection to remain aligned with core objectives
• Collaborate with Domain Architects, peers, and other IS leaders in the development and ongoing sustainment of the 3-year transportation IT Roadmap for the Owens Corning technology environment.
• Work with process leaders, and project teams to identify and define integration opportunities for the appropriate technologies.
• Ensure technology that is being delivered is contemporary and aligned with the IT Roadmap.
• Ensure the performance, support, sustainability, and life cycle management of logistics solutions are engineered in the design stage

Executing Strategy

Technology Leadership & Development

• Define, design, build and oversee the implementation and rollout of ERP functional solutions based on SAP S/4 HANA for Transportation Management and cloud-based solutions that support business processes.
• Work with others to define project scope, based on workshops with business representatives, and knowledge of our landscape and solutions.
• Ideates on solutions to complex requirements.
• Reviews blueprints as outlined by the functional subject matter expert, of requirements and solutions.
• Assists our implementation partner with systems build activities including configuration, master data, investigation of enhancement points, and integrations, and writing functional specifications, unit testing etc.
• Collaborate with the program and business teams to ensure continuous business and IT alignment with no future gaps.
• Collaborate with functional and IT teams working closely within the Transportation Management track, especially IT Architecture, Master Data, Procurement, Manufacturing, etc.
• Own overall inventory of workflows, reports, interfaces, conversions, enhancements and forms (WRICEFs) for the area of TM.
• Partner with others to maintain an awareness of Owens Corning business strategy to identify opportunities to apply technological solutions to upcoming business problems.
• Ensures quality assurance on the design and implementation of technology solutions
• Design and drive the implementation of seamless and efficient transportation platforms
• Collaborate with others to address the feasibility of technology solutions.
• Identify technical and implementation risks associated with a technology solution.
• Consult with project planners to develop statements of work for proposed solutions including estimates that address assumptions, resources, integration points and risks for transportation solutions
• Leads execution technology assessments & POCs within transportation function(s)
• Manage external providers of development capacity as needed

Influencing in the Function

• Aligns and updates OC Enterprise Reference Model for business processes within the domain.
• Maintain the functional specification architecture documentation including the OC Enterprise Reference Model for all transportation process areas.
• Identify areas of waste (process, time, etc.) and ideate and execute action plans to create productivity
• Lead or participate in special projects that support the long-term strategic goals of the business and/or organization
• Identify opportunities to improve effectiveness, value, and perception of the function

Developing Talent

• Invest in personal growth and development, clearly focused on self-learning
• Provide guidance to early career engineers and offer technical mentoring as they progress in their professional development
• Always strive to elevate the capabilities of the team and GIS organization across the company, drive change management, and technology adoption
• Innovative – develops and introduces new ideas and approaches to others
• Curious – is driven to understand how and why things operate, finds root causes through analysis and questioning
• Inventive Flexibility - seeks out ways to leverage investments by integrating new requirements into existing solutions.
• Service Mindset– voluntarily initiates and takes lead roles in challenging work without explicit direction

JOB REQUIREMENTS

MINIMUM QUALIFICATIONS:

• Bachelor's degree in computer science, management information systems (MIS), or equivalent degree
• Minimum of 8 years of experience within Information Technology industry
• Minimum of 5 years of experience with SAP Logistics Execution, Sales & Distribution
• Minimum of 5 years of experience with SAP Transportation Management (9.0 or higher)

EXPERIENCE:

• Prior SAP/ECC.6.0 and TM 9.0 and greater deployment experience in all phases of the ASAP methodology
• Prior experience with SAP TM Event Manager
• Prior experience with SAP S4 HANA / SAP Cloud Applications preferred

KNOWLEDGE, SKILLS & ABILITIES:

• Ability to partner effectively with team members, business partners, and 3rd party partners
• Ability to identify, own, and prioritize tasks to meet project milestones
• Designed all or key modules of a custom business application from scratch, including technical design, data relationships, UIs, and system interfaces.
• Experiencing working in a highly matrixed structure across functional, business, geographic and cultural boundaries
• Strong written and oral communication skills to convey relevant information clearly with confidence; understanding others through active listening; successfully sets and manages expectations
• Led functional assessment of applications as a part of a new technology evaluation and selection process.
• Led proof of concept project(s) to validate the applicability of a new technology to a business process, including accountability for the summary report-out of findings.
• Organized and executed IT process development /solution design review with external suppliers
• Ability to travel domestically or internationally as required up to 20%

About Owens Corning

Owens Corning is a residential and commercial building products leader committed to building a sustainable future through material innovation. Our products provide durable, sustainable, energy-efficient solutions that leverage our unique capabilities and market-leading positions to help our customers win and grow. We are global in scope, human in scale with more than 25,000 employees in 31 countries dedicated to generating value for our customers and shareholders and making a difference in the communities where we work and live. Founded in 1938 and based in Toledo, Ohio, USA, Owens Corning posted 2024 sales of $11.0 billion. For more information, visit

Owens Corning is an equal opportunity employer. Except in limited circumstances such as formal apprenticeship programs, Owens Corning does not employ anyone under the age of 18.

A career in IBM Consulting is built on long‑term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long‑term career development while valuing your unique skills and experiences.

Currently, we are looking for a Senior Oracle Cloud Financials Solution Architect to join our team. This is a key role playing an integral part in our growing Oracle ERP practice. This is a full‑time position that can sit anywhere in the United States. Must be willing to travel to support clients onsite as needed.

The ideal candidate will have operated in a senior Architect capacity previously, is someone who can anticipate needs and take action to drive deliverables for continued project success. This position needs a leader who will not only architect solutions on implementations but also be part of a senior task force to help the practice grow. This includes maximizing sales opportunities by architecting and acting as the lead in creating Proposals, presenting and implementing Oracle ERP Cloud solutions to potential customers. The individual should be able to play multiple roles, be able to work in a very fast‑paced, enriching environment and is looking for a career rather than just a job.

The Solution Architect is responsible for the overall solution identification and architectural design for assigned projects and initiatives. Key responsibilities of the role are as follows:

• 
  
• Support client engagements to provide subject matter expertise in Oracle Cloud Financials implementations.
  
• Assume accountability for the solution design and the successful implementation of the full solution for on Oracle Cloud ERP Projects. May include hands‑on development, design, prototyping and/or other efforts required to keep the project on a successful track.
  
• Ensure that the proposed solution meets the client’s requirements, is architecturally complete, and all architectural risks are quantified within their assigned area.
  
• Ensures that the solution aligns with and utilizes the portfolio offerings that result in profitable revenue growth.
  
• Work with client stakeholders to evaluate the solution requirements and supports the management and traceability of requirements during the engagement
  
• Review Customer’s current process and the requirement and design customer specific solutions based on industry specific best practices
  
• Act as a technical interface to the client and assumes a proactive role for developing business opportunities.
  
• Lead implementation team in the execution of testing cycles including ensuring the completeness in the development of testing scenarios, test cases and test scripts.
  
• Implements quality solutions that meet the requirements and advises clients on AST offerings, strategy, designs, implementation approaches and alternatives / tradeoffs.
  
• Work with Project Manager and provide input to the project plan and work breakdown structure and assist in managing timelines and milestones to ensure timely completion of all deliverables
  
• Identify opportunities for new or follow‑on business and assists in creating change orders.
  
• Provide thought leadership to the growth of the Practice
  
• Participate in strategic planning activities and business case development.
  
• Participate in strategy presentations to clients including features, implementation approach, technical requirements, impacts, and benefits.
  
• Perform responsibilities including solution proposal management, solution design, solution review, risk analysis, proposal preparation and client presentations.
  
• Provide technical oversight for technical estimates created with standards tools, portfolio Work Breakdown Structures, statements of work and industry standard estimating techniques.
  
• Assumes a proactive role for developing business opportunities. Assists in presales cycles by creating architectural demo’s, effort estimates and proposal development.
  
• Maintains knowledge of technologies, industry trends, standards and design techniques.
  

• 
  
• 10+ years ERP implementation experience
  
• Played a Senior Solution Architect role on a minimum of 2 full lifecycle Oracle Cloud implementation projects in the USA
  
• Public Sector domain (city/state/local/county government) experience considered an asset
  
• Knowledge and experience in GASB Accounting and Reporting, Encumbrance Accounting, Fund Accounting, Projects and Grants Accounting and Management
  
• Hands‑on technologist with strong background in designing and building modular, scalable, testable enterprise systems in in Oracle Cloud Financials
  
• Ideal to have project exposure to other Cloud module areas such as: Supply Chain and HCM Applications
  
• Ability to work in a fast‑paced environment with a diverse group of people
  
• Capability to work independently, take initiative with minimal supervision yet can participate as a team member with a willingness to help where needed
  
• Excellent verbal and written communication skills, including ability to communicate clearly and concisely to all audiences of all levels, spanning from technical peers to executive management
  
• Organized and detailed oriented
  
• Ability to fully utilize Microsoft Office (Word, Excel, PowerPoint)
  
• Ability to adapt to new projects quickly with a can‑do, jump‑right‑in attitude
  
• Ability to work on multiple projects concurrently
  
• 4‑year Bachelor degree (or equivalent experience)
  

IBM is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

• Role: QE Solution Architect
• Skills: GHCP (GitHub Copilot), Azure OpenAI, AI-based test generation
• Experience: 14 + Years.
• Location: Houston TX.

Role Summary

We are seeking an AI-Driven Quality Engineering (QE) Solution Architect to lead the design and rollout of next‑generation, AI-enabled QE solutions powered by platforms such as GitHub Copilot (GHCP), Azure OpenAI, and intelligent automation toolchains. This role will drive RFP/proposal solutioning, lead strategic AI pilots, and deliver tangible quality, velocity, and cost benefits that accelerate client adoption of AI across the account. The architect will work closely with Sales, Delivery, DevOps, and Enterprise Architecture to position differentiated, automation-first QE solutions and enable account mining.

Key Responsibilities:

1. AI-Enabled QE Solutioning (Primary Charter)

• Architect AI-first QE solutions leveraging GHCP, Generative AI, ML-based defect prediction, autonomous test generation, and intelligent test data creation.
• Define AI use cases across the entire QE lifecycle—test design automation, risk-based optimization, impact analytics, and continuous validation.
• Build reusable AI accelerators, prompts, copilots, templates, and solution kits to differentiate QE offerings.
• Evaluate and recommend best-fit AI/QE platforms for client ecosystems including GHCP, Azure OpenAI, Selenium, Playwright, Tricentis, Katalon, and cloud-native DevOps stacks.
• Establish governance for responsible AI usage in QE.

2. Strategic Projects, Pilots & Account Mining

• Lead AI pilots and proof-of-value (PoV) initiatives to demonstrate measurable impact—cycle time reduction, automation uplift, defect leakage reduction, and cost efficiency.
• Drive cross-account AI adoption by identifying areas for modernization, automation, and AI-led productivity improvements.
• Shape new opportunities within accounts through strategic programs, capability showcases, and client workshops.
• Develop account-specific AI roadmaps, maturity models, and transformation charters.

3. Solutioning & Pre-Sales Leadership

• Own QE solutioning for RFPs, RFIs, and proposals, including estimation, delivery models, staffing, and differentiators.
• Create compelling value narratives highlighting AI-enabled acceleration, automation efficiency, and quality cost reduction.
• Represent QE in orals, client demos, and AI capability walk-throughs.
• Build scalable solution blueprints that integrate functional, automation, performance, security, data, and AI-driven validation.

4. Quality Engineering Leadership

• Provide architectural direction across Functional QA, UI/API automation, Performance, Security, and AI-led QE.
• Recommend enterprise-grade QE toolchains optimized for ERP, CRM, API-led, and cloud-native digital ecosystems.
• Drive QE modernization by introducing self-healing automation, autonomous test generation, shift-left testing, and DevOps‑integrated quality gates.

5. Collaboration, Governance & Delivery Alignment

• Work with Delivery, DevOps, Engineering, and Enterprise Architecture to ensure solution feasibility and adoption.
• Ensure seamless transition from solution to delivery including guardrails, scope clarity, and quality governance.
• Align solutions with organizational cost models, margin expectations, and client value realization frameworks.

Required Skills & Experience

• 12–15 years in QE; 3+ years in QE Architecture, AI-led QE, Solutioning, or Pre-Sales.
• Strong expertise with GHCP (GitHub Copilot), Azure OpenAI, AI-based test generation, and enterprise automation frameworks.
• Demonstrated experience leading client-facing AI pilots/PoVs.
• Ability to create high-quality proposal content—estimates, assumptions, solution writeups, value metrics.
• Excellent communication, storytelling, and stakeholder influence skills.
• Experience working with bid teams and large transformation programs.

Preferred Skills / Certifications

• Experience with AI/QE in ERP (SAP/Oracle/NetSuite), CRM, MuleSoft/API-led integrations, and cloud modernization programs.
• exposure to performance engineering, application security, and DevOps pipelines.
• Certifications: ISTQB, Agile, AWS/Azure, DevOps, GitHub, or AI certifications.

Hi,

We have a position which is suitable to your skillset. Please go through the below JD and let me know your interest.

Title : Enterprise Solution Architect – Telecom

Location : Reston, VA

Relevant Experience (in Yrs.): 6 years

Detailed Job Description:

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related technical field.

• 12+ years of IT experience across architecture, requirements & design, development, testing, or application support.

• 4+ years of MSO/Telecommunications experience with strong functional and technical skills in enterprise BSS systems and solutions architecture.

• 4+ years of experience architecting and designing large scale enterprise solutions.

• 2+ years of experience integrating or implementing complex systems including COTS, SaaS, and third party platforms using industry-standard frameworks and technologies.

• 2+ years of experience working within an architecture group on end to end strategic solutions and roadmaps.

• Deep knowledge of telecom domains including BSS/OSS (CRM, billing, order orchestration, inventory, assurance), AIOps, service assurance, field operations, customer experience, and digital channels.

• Practical experience with GenAI and LLMs (RAG, grounding, prompt engineering, evaluators, guardrails) and traditional ML (forecasting, anomaly detection, NLP, recommendations, CV optional).

• Knowledge of BSS, OSS, IT, and industry standards such as TMF, MEF, ITIL, IETF, IEEE (highly desired).

• Strong communication and interpersonal skills with the ability to communicate effectively with leadership and developers.

• Proven ability to lead large matrix managed technical teams across internal groups and multiple vendors.

• Experience driving and delivering complex full stack end to end solutions with an understanding of how architectural decisions impact delivery.

• Ability to develop solution vision, create solution architecture, and map capabilities to systems, integrations, and technology choices in collaboration with business owners, SMEs, and IT delivery teams.

• Involved across all phases of project lifecycle—from intake through implementation—to ensure solution continuity and alignment with architectural blueprints.

• Participates in feature definition, user story grooming, estimation, solution development, and architecture gap/issue resolution.

• Facilitates and leads requirements analysis and solution design workshops; performs analysis to determine integration and solution needs.

• Engages with business partners, product owners, and stakeholders to understand pain points, translate needs into system requirements, and ensure alignment with architectural vision.

• Accountable for ensuring solutions are well engineered, operable, maintainable, aligned with enterprise architecture, feasible to deliver, and capable of generating expected business value.

• Collaborates closely with IT delivery teams (platform architects, technical leads), release management, and project managers to resolve dependencies and avoid cross project impacts.

• Drives system integration efforts by defining interface specifications, technical design documents, and end to end data flows using established methodologies and tools.

• Actively contributes to implementation tasks, including research, proof of concepts, prototyping, compatibility testing, and new technology evaluations.

• Identifies necessary non-functional requirements (performance, security, operational), and supports the creation of conceptual architecture.

Thanks & Regards

Venkatesh Kundurthi

Team Lead || ASCII Group, LLC

Office: (248)-476-7600

Ext. 104; Direct:

38345 W. 10 Mile Rd, Ste.#365; Farmington, MI 48335

Email:

Website:

SteerBridge Strategies is a modern technology company delivering innovative, mission‑focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial‑grade capabilities that accelerate operational effectiveness and drive measurable mission success.

At the core of SteerBridge is our people—especially the veterans whose leadership, problem‑solving mindset, and commitment to excellence elevate every project we support. We don’t simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve.

As a Solution Manager for Referrals and Community Care, you will play a pivotal role in supporting solution teams by overseeing administrative functions, tracking progress, and ensuring seamless logistical and programmatic operations. Your responsibilities will include facilitating collaboration among various internal and external stakeholders, including governance bodies, process engineering teams, the EHR vendor (Oracle Cerner), and other key program entities. You will be instrumental in supporting informaticists with strategic planning, documentation, and administrative tasks, as well as assisting solution experts and advisors in translating functional requirements and managing ticketing activities. Additionally, you will coordinate and monitor vendor activities to maintain scope and schedule alignment, facilitate design reviews, and provide recommendations for optimizing solutions.

In this role, you will also support functional testing teams with their initiatives, coordinate interface change requests with technical teams, and engage in enterprise-to-site deployment activities. Your involvement will extend to supporting the Lessons Learned process, collaborating with all functional and clinical leadership pillars, and working closely with training and change management teams. Exposure to tools and processes such as Cerner Millennium, project tracking systems, and clinical workflow analysis will be highly beneficial. Experience managing complex projects, working with diverse stakeholder groups, and navigating large-scale enterprise environments will help you excel in this position, as will a strong understanding of healthcare operations and electronic health record systems.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life Insurance
• 401(k) Retirement Plan with matching
• Paid Time Off
• Paid Federal Holidays

Qualifications

• 5-8 years of experience providing administrative, logistical, and programmatic support to solution teams.
• Experience facilitating collaboration between multiple stakeholder groups, such as client governance bodies, process reengineering teams, system vendors, and local site teams.
• Demonstrated ability to support informaticists with strategic planning, administrative support, and documentation.
• Experience supporting solution experts and solution advisors in translating functional requirements.
• Ability to collaborate on ticket management activities.
• Experience supporting user acceptance testing and functional testing activities.
• Proven skills in coordinating and monitoring vendor activities to support scope and schedule management.
• Ability to facilitate design reviews and provide guidance and recommendations for solution optimization.
• Experience supporting enterprise rollout initiatives and continuous improvement processes (Lessons Learned).
• Ability to coordinate with cross-functional leadership, training, change management, and technical interface teams on change requests.
• Direct experience with Electronic Health Record (EHR) systems.
• Demonstrated experience in project coordination/management, including tracking deliverables, managing schedules, and facilitating meetings.
• Experience in clinical workflow analysis and translating clinical or functional requirements for IT systems.
• Experience working with diverse stakeholder groups, including technical teams, clinical staff, program leadership, and external vendors.
• Prior experience working within a large, complex public sector or enterprise environment.

Education:

Bachelor’s Degree

Preferred Qualifications

• Experience with Cerner Millennium, specifically Referrals and Community Care.
• Knowledge of healthcare operations such as scheduling, pharmacy, lab, and clinical documentation.
• Familiarity with public sector or large enterprise processes, terminology, and culture.
• Experience supporting enterprise rollout initiatives and continuous improvement processes.
• Experience coordinating with training, change management, and interface teams.

$117,000 - $127,000 a year

SteerBridge Strategies is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants and employees are treated with respect and dignity—regardless of race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any other characteristic protected by law.

We also provide reasonable accommodations for individuals with disabilities in accordance with applicable laws. If you require assistance during the application process, we encourage you to reach out so we can support your needs.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

SteerBridge Strategies is a modern technology company delivering innovative, mission‑focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial‑grade capabilities that accelerate operational effectiveness and drive measurable mission success.

At the core of SteerBridge is our people—especially the veterans whose leadership, problem‑solving mindset, and commitment to excellence elevate every project we support. We don’t simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve.

As a Solution Manager for Registration, you will play a pivotal role in supporting solution teams by overseeing administrative functions, tracking progress, and ensuring seamless logistical and programmatic operations. Your responsibilities will include facilitating collaboration among various internal and external stakeholders, including governance bodies, process engineering teams, the EHR vendor (Oracle Cerner), and other key program entities. You will be instrumental in supporting informaticists with strategic planning, documentation, and administrative tasks, as well as assisting solution experts and advisors in translating functional requirements and managing ticketing activities. Additionally, you will coordinate and monitor vendor activities to maintain scope and schedule alignment, facilitate design reviews, and provide recommendations for optimizing solutions.

In this role, you will also support functional testing teams with their initiatives, coordinate interface change requests with technical teams, and engage in enterprise-to-site deployment activities. Your involvement will extend to supporting the Lessons Learned process, collaborating with all functional and clinical leadership pillars, and working closely with training and change management teams. Exposure to tools and processes such as Cerner Millennium, project tracking systems, and clinical workflow analysis will be highly beneficial. Experience managing complex projects, working with diverse stakeholder groups, and navigating large-scale enterprise environments will help you excel in this position, as will a strong understanding of healthcare operations and electronic health record systems.

Here is what you need:

Bonus if you have:

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life Insurance
• 401(k) Retirement Plan with matching
• Paid Time Off
• Paid Federal Holidays

Qualifications

5-8 years of experience providing administrative, logistical, and programmatic support to solution teams.

Experience facilitating collaboration between multiple stakeholder groups, such as client governance bodies, process reengineering teams, system vendors, and local site teams.

Demonstrated ability to support informaticists with strategic planning, administrative support, and documentation.

Experience supporting solution experts and solution advisors in translating functional requirements.

Ability to collaborate on ticket management activities.

Experience supporting user acceptance testing and functional testing activities.

Proven skills in coordinating and monitoring vendor activities to support scope and schedule management.

Ability to facilitate design reviews and provide guidance and recommendations for solution optimization.

Experience supporting enterprise rollout initiatives and continuous improvement processes (Lessons Learned).

Ability to coordinate with cross-functional leadership, training, change management, and technical interface teams on change requests.

Direct experience with Electronic Health Record (EHR) systems.

Demonstrated experience in project coordination/management, including tracking deliverables, managing schedules, and facilitating meetings.

Experience in clinical workflow analysis and translating clinical or functional requirements for IT systems.

Experience working with diverse stakeholder groups, including technical teams, clinical staff, program leadership, and external vendors.

Prior experience working within a large, complex public sector or enterprise environment.

Education:

Bachelor’s Degree

Preferred Qualifications

Experience with Cerner Millennium, especially Registration.

Knowledge of healthcare operations such as scheduling, pharmacy, lab, and clinical documentation.

Familiarity with public sector or large enterprise processes, terminology, and culture.

Experience supporting enterprise rollout initiatives and continuous improvement processes.

Experience coordinating with training, change management, and interface teams.

SteerBridge Strategies is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants and employees are treated with respect and dignity—regardless of race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any other characteristic protected by law.

We also provide reasonable accommodations for individuals with disabilities in accordance with applicable laws. If you require assistance during the application process, we encourage you to reach out so we can support your needs.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.