Evolution Vs Evolving Jobs in Usa

This role bridges pre-construction strategy with project execution, supporting estimating efforts while contributing to successful field delivery. The position plays a critical part in cost modeling, subcontractor procurement, budgeting, and early project planning, while partnering with the Project Manager during construction on scheduling, buyout, cost control, and project documentation. 

Designed as a growth-track role, this position provides hands-on involvement throughout the full project lifecycle—from early budgeting to final closeout—while establishing a clear pathway to Project Manager or Preconstruction Manager.

KEY RESPONSIBILITIES:

Pre-construction & Estimating 

• Assist in the preparation of conceptual, schematic, and GMP estimates 
• Perform quantity takeoffs and scope analysis from drawings and specifications 
• Develop trade bid packages and coordinate subcontractor bidding 
• Solicit, review, and level subcontractor and supplier proposals 
• Assist in preparing value engineering options and cost comparisons 
• Support early constructability reviews and risk assessments 
• Maintain historical cost data and estimating templates 

Project Management Support 

• Assist the Project Manager with project setup, including contracts, subcontracts, and project documentation 
• Support subcontractor buyout and contract execution 
• Track and manage RFIs, submittals, and change orders 
• Assist with schedule updates and coordination with field teams 
• Monitor project budgets, cost reports, and forecast updates 
• Participate in owner, architect, and subcontractor meetings 
• Support project closeout documentation, including as-builts and O&M manuals 

Coordination & Communication 

• Serve as a liaison between preconstruction, operations, and field teams 
• Coordinate with internal departments (accounting, safety, and leadership) 
• Communicate clearly with designers, consultants, vendors, and subcontractors 
• Assist in transitioning projects from pre-construction to construction 

Qualifications: 

• Bachelor’s degree in construction management, Engineering, Architecture, or related field (or equivalent experience) 
• 2–5 years of experience in construction estimating, project engineering, or assistant project management 
• Strong understanding of construction means and methods 
• Proficiency in estimating and project management software (e.g., Excel, Bluebeam, Procore, Sage CM, or similar) 
• Ability to read and interpret construction drawings and specifications 
• Strong organizational, communication, and analytical skills 
• High attention to detail with the ability to manage multiple priorities 

Preferred Skills 

• Familiarity with conceptual estimating and early budgeting 
• Exposure to industrial, commercial, or specialty construction projects 
• Interest in career growth toward Project Manager or Preconstruction Manager 

Compensation & Benefits 

• Competitive salary and performance-based bonus  
• Vehicle and cellphone allowance 
• Comprehensive benefits including Medical, Dental, and Vision insurance, 401(k) with Company Match, and paid time off 
• Professional development support and career growth opportunities 

About BEHKO 

BEHKO represents the next chapter of proven design-build excellence. Our name reflects our evolution—honoring a strong foundation while clearly signaling where we are headed. With bold vision, trusted relationships, and uncompromising integrity, we deliver from blueprint to beyond.

Our leadership team brings decades of industry experience, having led major initiatives within a respected design-build firm recognized for high standards and long-term client value. Following a strategic leadership transition, our founders sharpened the firm’s direction and aligned its future under one clear vision. Today, BEHKO carries that legacy forward through unified leadership and a performance-driven culture grounded in clarity, accountability, and results.

What sets BEHKO apart is our blend of seasoned expertise and forward-thinking execution. We do more than construct buildings—we build lasting partnerships, deliver disciplined cost control, and create momentum that extends well beyond project completion. Our long-standing clients trust our relational integrity and operational excellence, while new partners quickly recognize our ability to deliver premium results without unnecessary waste.

BEHKO represents a refined evolution—backed by experience, aligned under unified leadership, and positioned for sustained growth.

This is more than construction.

This is BEHKO Built.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

At NiCE, we are a global leader in AI-powered customer experience solutions, helping organizations transform how they engage with customers across every interaction. Our unified cloud platform, CXone Mpower, enables enterprises to manage and optimize 100 percent of customer engagements across voice and digital channels, combining contact center capabilities with advanced analytics, automation, and conversational AI. As an AI-first company, NiCE is advancing the next generation of intelligent, automated customer interactions through generative AI, virtual agents, and real-time decisioning to drive improved satisfaction, efficiency, and loyalty at scale. NiCE also offers complementary compliance and public sector solutions that extend our AI capabilities into regulated and mission‑critical environments. With more than 25,000 customers worldwide, including 85 of the Fortune 100, NiCE operates in over 150 countries. Learn more at the Role

As a Senior Legal Counsel on NiCE’s Americas Legal team, you will support high‑value commercial and technology transactions that are central to NiCE’s customer experience business. The role is focused on enabling growth of NiCE’s CXone Mpower platform through the negotiation and structuring of complex technology, SaaS, and strategic partnership agreements. You will work closely with sales, product, finance, security, and privacy stakeholders to address issues at the intersection of cloud technology, data protection, and regulatory compliance, while providing practical, business-oriented legal guidance.

In addition to transactional responsibilities, you will contribute to the development of scalable contracting processes, legal playbooks, and operational improvements to support a rapidly growing and evolving business. Reporting to the Associate General Counsel for NiCE Americas, this hybrid role requires two days per week in the office and offers the opportunity to operate as a trusted legal advisor within a global, AI‑driven customer experience organization.

We are seeking a senior legal professional who demonstrates the following attributes:

• 
  
• Strategic and Commercial Mindset: Approaches legal issues with strong business judgment and creativity, delivering solutions that advance NiCE’s strategic and commercial objectives.
  
• Collaborative Partner: Works effectively across cross‑functional and geographically diverse teams, building trust and influence with stakeholders at all levels of the organization.
  
• Clear and Persuasive Communicator: Communicates complex legal concepts clearly and concisely, both in writing and verbally, with the ability to tailor messaging to different audiences.
  
• Proactive Problem Solver: Manages multiple priorities with minimal supervision, anticipates risks, and drives matters to completion in a fast‑paced, evolving environment.
  
• Adaptable and Resilient: Remains effective and composed amid change, ambiguity, and shifting business priorities.
  
• Team‑Oriented Professional: Values collaboration and contributes positively to a high‑performing, engaged legal team culture.
  

• 
  
• Lead Complex Transactions: Structure, negotiate, and manage sophisticated commercial and technology transactions across sales, product, and procurement, with a primary focus on enterprise cloud offerings.
  
• Provide Legal and Regulatory Guidance: Advise on U.S. and international legal issues related to SaaS, data protection, cybersecurity, and commercial contracting, delivering practical, risk‑balanced guidance to the business.
  
• Scale Legal Operations: Develop, maintain, and improve legal playbooks, templates, and contracting processes to increase efficiency and support a growing, fast‑moving organization.
  
• Partner Cross‑Functionally: Collaborate with legal colleagues and cross‑functional stakeholders globally to align legal strategies with business priorities and key initiatives.
  
• Anticipate Regulatory Change: Monitor and assess evolving laws and regulations affecting NiCE’s commercial activities and proactively advise on risk mitigation and compliance.
  
• Enable the Business: Educate and train internal teams on legal, compliance, and contracting best practices to support informed and efficient decision‑making.
  
• Build Trusted Relationships: Establish strong working relationships with internal stakeholders and external partners, balancing legal risk with commercial objectives.
  
• Support Strategic Growth: Contribute to initiatives that advance NiCE’s global growth strategy and innovation agenda.
  
• Other Legal Matters: Support additional legal projects and responsibilities as needed.
  

• 
  
• Education and Licensing: Juris Doctor with strong academic credentials and an active license to practice law in at least one U.S. jurisdiction.
  
• SaaS and Technology Experience: Minimum of 8 to 10 years of legal experience, with substantial experience supporting SaaS, cloud computing, and enterprise software transactions primarily on the vendor side.
  
• Transactional Expertise: Demonstrated experience drafting, negotiating, and advising on complex SaaS and technology agreements, including Data Processing Agreements and, where applicable, Business Associate Agreements.
  
• Legal Acumen: Strong working knowledge of data privacy, cybersecurity, and intellectual property law, including familiarity with U.S. and international data protection regimes and evolving regulatory trends.
  
• In‑House Experience: Prior in‑house legal experience supporting a commercial or technology‑driven business environment.
  

• 
  
• Public Company or Global Environment: Experience supporting a U.S. publicly traded company and/or a global, multinational organization.
  
• Operational Maturity: Proven ability to design, improve, and scale legal processes, templates, and playbooks in support of a growing business.
  
• AI and Emerging Technology Law: Familiarity with evolving artificial intelligence and automated decision‑making laws and regulations in the United States and internationally, including emerging global frameworks such as the EU AI Act.
  

• 
  
• Excellent negotiation, drafting, and communication skills, with the ability to translate complex legal issues into practical business guidance.
  
• Strong organizational skills and sound judgment, with the ability to manage multiple matters independently in a fast‑paced environment.
  
• Collaborative, team‑oriented approach with the ability to build effective working relationships across functions, regions, and cultures.
  

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

About Kiln:

Kiln is a flex ­office and lifestyle brand. We deliver an exceptional experience that elevates the performance and lifestyle of our members through an ecosystem of people, products, places, and spaces.

Kiln launched in 2018 with locations in Salt Lake City and Lehi, Utah. Today, we’ve grown to 21 hubs across the Mountain West, and we’re just getting started. As a leader in the flex-office movement, Kiln is shaping the future of hybrid work in the evolving landscape of commercial real estate.

Our Core Values

1: Human at the core

2: Achieve & Celebrate Together

3: Thoughtful and with Purpose

4: Always Evolving

5: Nothing short of Extraordinary

6: Scrappy & Ingenious

Our Mission

Our mission is to change the world within the workplace, elevating the quality of life for our members and enabling teams to build in new and creative ways. Our community lifts individuals, facilitates learning, and is creating a collective that is capable of things we cannot imagine.

Role Opportunity:

We are looking for a Senior Interior Designer to help shape what Kiln looks and feels like as we grow. This role sits at the intersection of space design, workplace design, and experience design. You will help create environments that influence how people work, connect, and move through a space.

You will work closely with our Creative Director as part of a small, in-house design team responsible for bringing new Kiln locations to life. From early concepts through final installation, your work will contribute to thoughtfully designed environments that support productivity, community, and hospitality. Your work will directly influence spaces experienced by thousands of members every day.

The Role:

This is both a technical and creative role for a designer who is equally comfortable producing detailed drawing packages and developing design concepts.

You will contribute to the space design, workplace design, and experience design of new Kiln locations while helping evolve the design language of the brand.

This includes space planning, test-fitting new sites, collaborating with architectural partners, and helping deliver environments that feel cohesive, layered, and intentional.

You will also participate in the development of The Kiln Series — our proprietary furniture and componentry line, which is a key part of Kiln’s long-term design strategy.

Key Relationships

• Kiln Build and Procurement team
• External architecture, construction, and manufacturing partners

Key Responsibilities

• Work with the Creative Director to deliver new site designs for Kiln
• Develop concept design ideas and spatial concepts for new locations
• Space plan and test-fit concepts into new sites
• Manage and produce detailed drawing packages for each location
• Work closely with the build and procurement team to ensure designs are delivered on time and on budget
• Collaborate with external architectural partners to produce construction design sets, attend site meetings, and participate in final installations and fit-outs
• Contribute to the development of The Kiln Series furniture and componentry line by creating shop drawings, reviewing engineering specifications, and evaluating prototypes with manufacturing partners
• Develop interior styling concepts for Kiln spaces and support the interior styling team
• Integrate Kiln’s graphic brand identity into physical environments
• Develop a deep understanding of coworking and how members interact with our spaces
• Participate in the Kiln member community and contribute to social media or brand storytelling when appropriate
• Support additional design initiatives as directed by the Creative Director

Experience and Requirements

• 5+ years of experience in commercial interior design, workplace design, or hospitality environments
• A design sensibility that is layered, eclectic, and experience-driven rather than purely neutral or corporate
• Portfolio required demonstrating thoughtful commercial interior design work (hospitality experience highly valued)
• College graduate with a four-year degree preferred, but not required
• Highly proficient in CAD software, preferably Vectorworks
• Experience with space planning, commercial workplace design, and interior documentation
• Experience with rendering, visualization, and hand sketching for presentations
• Proficiency with Adobe Suite, Google Suite, Slack, and Asana, and comfort learning new SaaS platforms
• Understanding of ADA and commercial office code requirements
• Strong verbal and written communication skills
• Exceptional organizational and multitasking abilities across concurrent projects
• Demonstrates integrity, dependability, accountability, self-awareness, work ethic, and empathy
• Passion for and alignment with Kiln’s mission and values
• Willingness to travel. Valid passport required

What Kiln Offers

Salary: $85,000 – $100,000 depending on experience

• Supplemented Medical, Dental, and Vision coverage
• Flexible PTO + 10 paid federal holidays
• Complimentary gym membership at Kiln and partner locations
• 50% discount at Kiln cafés
• The opportunity to work within a small, creative team where your ideas matter — designing spaces from concept to completion and helping shape a design-forward brand that is still evolving
• Direct collaboration with Kiln’s Creative Director and founding team
• The ability to contribute to The Kiln Series, our proprietary furniture and componentry line
• The opportunity to see your ideas move quickly from concept to built space
• Work that blends space design, workplace design, and experience design
• The chance to shape environments that thousands of members interact with every day
• A design culture that values curiosity, craft, and thoughtful experimentation

Optomi, in partnership with a leading media company, is looking for a Senior Product Designer. The Senior Product Designer will play a critical role in shaping the end-to-end user experience across mobile and desktop platforms. This role partners closely with product, tech, and external agencies to evolve Android and iOS app experiences, ensure seamless design handoffs, and elevate direct-to-consumer (DTC) user flows. The designer will align app experiences with the evolving design system while driving consistency across platforms and collaborating with brand, marketing, and editorial design teams to deliver a cohesive, high-quality user experience. This role combines strong product thinking, systems-level design, and cross-functional collaboration to support this company's growth and engagement goals.

What the right candidate will enjoy:

• Collaborating with cross-functional teams
• Leading improvements to DTC user flows
• Aligning app experiences with evolving design systems

What type of experience does the right candidate have:

• 3-5+ years in product design, UX/UI design
• Strong portfolio showcasing end-to-end product design work
• Proven experience with consumer-facing mobile apps

What the responsibilities are of the right candidate:

• Partner with external vendors and internal teams on Android and iOS app design
• Ensure smooth design handoffs from external vendors to internal product and technology teams
• Lead improvements to DTC user flows across app experiences
• Align app experiences with the evolving design system
• Drive consistency and cohesion across mobile and desktop platforms

Compensation details: 1 Yearly Salary

PIa3124d977fd4-3631

Join a team that delivers excellence.

Lehigh Valley Health Network (LVHN) is home to nearly 23,000 colleagues who make up our talented, vibrant and diverse workforce.

Join our team and experience firsthand what it's like to be part of a health care organization that's nationally recognized, forward-thinking and offers plenty of opportunity to do great work.

Imagine a career at one of the nation's most advanced health networks.

Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Provides comprehensive coordination of all services and systems to provide an organized and efficient multi-disciplinary team approach for the care of patients within the SCT Program undergoing autologous or allogeneic stem cell transplant and Immune effector cell (IEC) therapy. Coordinates the entry and integration of prospective SCT patients into and through the SCT process ensuring timely evaluations and collaboration among the different disciplines involved. The SCT Coordinator is accountable to ensure that all patients who are being evaluated for and undergoing cellular therapy and transplant receive care in an organized, consistent, efficient, and high quality manner. The role will help to shape the development and evolution of the SCT Program within the Topper Cancer Institute, serving to enhance its overall effectiveness, productivity, and quality. This position facilitates an organized and comprehensive approach to the management of patients undergoing cellular therapy and transplant across settings of care and the trajectory of illness. Participates in the development and implementation of clinical programs and procedures and participates in the Program's performance improvement and quality programs to promote positive outcomes. Serves as a clinical and educational consultant to the nursing staff, medical staff, management, other members of the health care team and external vendors regarding the management of SCT patients.

Job Duties

• In collaboration with primary team, develops timeline for transplant/IEC therapy, based upon patient status, donor availability, TBI and program schedule; Ensures appropriate recipient pre-transplant/IEC evaluations including testing are completed in accordance with Program SOP’s and in the appropriate timeframe to meet timeline.
• As appropriate based upon assigned population, collaborate with primary team to identify potential related donors and/or unrelated donors via National Marrow Donor Program donor registry. Communicate status of available donors to primary care team on an ongoing basis; As appropriate based upon assigned population, collaborate with donor team or NMDP to ensure donor eligibility/suitability evaluations are completed in accordance with Program SOP’s/NMDP policies and within appropriate timeline.
• As appropriate to assigned population, coordinate with insurer, pharmacy vendors and/or LVHN pharmacy to ensure mobilization medications are available within desired timeframe and collaborate with Program’s Financial Coordinators and hospital finance to ensure all required approvals are obtained for cell therapy procedure and donor search as appropriate.
• Communicate with the patient/donor to ensure understanding of the SCT process including: appointments, testing and procedures, consents, and additional documents as needed.
• Collaborate with the primary team, donor team, inpatient and outpatient medical care teams, and other services (apheresis, radiology, radiation therapy, cell therapy laboratory, red cross, other external collaborators, etc) to coordinate and schedule mobilization, collection, admission, and infusion.
• Assess patient/donor/family physiologic, psychosocial, and financial needs. Based upon assessment, make recommendations to social work, financial planning, etc.
• Educate patients, families, and donors to assist understanding of the disease, processes and procedures related to mobilization, collection and infusion of cellular therapy products.
• Communicate pre-transplant/infusion status of SCT recipients/donors at the weekly SCT meetings
• Identify patients potentially eligible for clinical trials and notify research teams as appropriate.
• Participate collaboratively with SCT QI Program to evaluate the Program for efficiency, safety and effectiveness to increase patient outcomes

• Bachelor’s Degree in Nursing
• 4 years as a nurse in the medical, surgical and or dialysis field
• RN - Licensed Registered Nurse_PA - State of Pennsylvania Upon Hire and
• American Heart Association Basic Life Support - State of Pennsylvania Upon Hire and
• OCN - Oncology Certified Nurse ONCC - State of Pennsylvania Upon Hire and
• BMTCN-Bone Marrow Transplant Cert Nurse ONCC - State of Pennsylvania Within 3 Years

• Master’s Degree in Nursingg
• 3 years Oncology or transplant experience

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.

By applying, you consent to your information being transmitted to the Employer by SonicJobs.
See SonicJobs Privacy Policy at and Terms of Use at

Lead Creative Designer

Purpose of the Role

Reporting to the Director, Creative, the Lead Designer plays a key role in driving high-quality creative execution across graphic design, brand systems, and marketing creative. This role supports complex projects and initiatives, translates creative vision into impactful design solutions, and contributes to the evolution of creative standards and ways of working across the team.

The Lead Creative Designer balances strong hands-on design craft with project leadership, collaboration, and mentorship. This role supports broader business and product initiatives while ensuring creative work is aligned, scalable, and executed with excellence.

Creative & Design Leadership

• Manage high-level, complex design projects from concept through execution across multiple platforms, categories, and markets.
• Translate creative direction and briefs into cohesive visual systems, brand expressions, and design solutions.
• Operate as a hands-on designer, producing work that demonstrates strong craft, clarity of thinking, and attention to detail.
• Apply judgment to balance creative ambition with project requirements, timelines, and partner needs.

Project Leadership & Collaboration

• Serve as a creative lead on assigned initiatives, coordinating design efforts and supporting alignment across stakeholders.
• Collaborate closely with Marketing, Franchise, Product, Retail, and Commercial partners to deliver integrated creative solutions.
• Provide clear creative guidance and feedback to designers and cross-functional partners to ensure consistency and quality.
• Support efficient workflows by clarifying scope, success criteria, and expectations at the outset of projects.

Cultural Fluency & Creative Insight

• Stay informed on design trends, cultural signals, and industry best practices relevant to consumer products, entertainment, and lifestyle.
• Apply trend awareness thoughtfully to ensure creative output feels relevant and audience-appropriate.
• Contribute ideas and perspectives that help elevate creative thinking while remaining grounded in brand and business context.

Communication & Presentation

• Present creative concepts, design rationale, and work-in-progress clearly and confidently to internal partners.
• Develop presentation materials that effectively communicate creative intent and design decisions.
• Adapt communication style to suit a range of audiences and project needs.

Required Qualifications & Skills:

• 5 years of progressive experience in graphic design or closely related creative disciplines.
• Strong portfolio demonstrating high-quality, multi-channel creative work and design systems.
• Proven ability to lead complex design projects and work independently with minimal guidance.
• Demonstrated strength in visual design, typography, composition, and storytelling.
• Strong collaboration and communication skills within cross-functional environments.
• Comfort operating in fast-paced environments with multiple priorities and deadlines.

Preferred Qualifications:

• Experience within consumer products, entertainment, fashion/lifestyle, or retail environments.
• Familiarity working with licensing partners and external agencies.
• Understanding of commercial considerations that influence creative development.

• Application must include a portfolio showcasing designs and fashion projects. Please share or disable any passwords for efficient review of portfolios.

Our Benefits: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at LI-REQ

#DXMedia

#DCPJobs

#LI-Onsite

Description

• Creating Homes for People Who Need It Most: Providing new beginnings for residents seeking affordable, safe and high-quality housing where they can thrive. 

• Pay-on-Demand: access your money as you earn it. 

• Exceptional Benefit Package: Health, dental, vision insurance effective within 2 weeks of starting your new job, paid time off, gym membership reimbursement, paid parental leave, 401K, and more! 

• Work-Life Balance: Paid time off, including paid parental leave. 

• Learning & Support: A supportive team that cares about your continued development, well-being and professional growth. 

• Resident Stories That Stay with You: From Henry, who moved into his first-ever home, to Jaci, whose stay at a Wallick community allowed her to achieve homeownership and graduate college, kickstarting her dream career. 

• Work-Life Balance: Paid time off, including paid parental leave. 

• Career Growth: Tuition reimbursement, training, professional development, and advancement opportunities within a company that invests in its people. 

• Employee Owned, Resident Focused: As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability. 
  

What You'll Do:
The Training Specialist – Affordable Housing Operations plays a vital role in developing and delivering training to Wallick’s Affordable Housing associates. This role creates authentic, engaging learning experiences that build practical skills and change on-the-job behaviors by creating and delivering training in a variety of formats - including in-person, virtual, and computer-based training sessions. This position collaborates with operations leaders and subject matter experts to ensure that training solutions are aligned with business goals, operational realities, and associate development needs.

Qualifications Required:

• 4+ years of experience in training, instructional design, or associate development, preferably in property management, maintenance services, or customer-facing operations.
• Experience creating and delivering training across diverse modalities (classroom, virtual, and self-paced).
• Knowledge of affordable housing operations, maintenance practices, leasing, or compliance is strongly preferred.
• Familiarity with Learning Management Systems (LMS), SharePoint, and tools like Captivate or Camtasia is a plus.
• Strong facilitation and communication skills; comfortable training in both group and 1:1 settings.
• Highly organized and able to manage multiple projects and training rollouts simultaneously.
• Ability to adapt training approaches to meet the unique needs of our AHO associates.
• Must be self-motivated, collaborative, and deeply committed to associate success

Licenses/Certifications:

• Certifications in training or instructional design (e.g., ATD, DISC) are a plus.
• OSHA, maintenance, or housing compliance-related certifications are a plus

Functions and Responsibilities:

• Partner with Affordable Housing leaders to identify training needs and performance gaps across field roles.
• Design and deliver impactful training for Maintenance Technicians, Community Managers, Leasing Agents, and other site-level staff.
• Develop course materials, job aids, and learning paths to support both onboarding and ongoing skill development with an emphasis on experiential learning.
• Facilitate training sessions and materials in various formats: live workshops, virtual classrooms, computer-based modules, and physical training binders.
• Maintain and manage courseware in the Learning Management System.
• Collaborate with subject matter experts to ensure training content is accurate, relevant, and engaging.
• Track training completion and effectiveness; support reporting on key learning metrics.
• Support the evolution of a learning culture that empowers team members and improves resident outcomes.
• Evaluate the effectiveness of training through surveys, assessments, and feedback loops.
• Stay current with industry’s best practices and recommend updates to training strategy.
• Assists with initiatives to increase organizational and individual performance.
• Perform other duties as assigned

• Care – We show compassion and respect for everyone. 

• Character – We do the right thing, even when no one is looking. 

• Collaboration – We work together to achieve more. 

Banesco USA is seeking an SBA Collections Specialist for our SBA Portfolio Managers business unit.

Primary Job Duties:

• Responsible for inbound calls regarding client inquiries, concerns regarding their account and/or bank products and services ensuring their request are fully satisfied.
• Assist clients with online banking registration, online banking access, reset passwords, and online wires ensuring the customer's identity is verified through the established process.
• Conduct client call backs maintaining Banesco USA integrity, following procedures to ensure confidentiality information and security.
• Responsible in handling complex issues or inquiries ensuring the request is completed in a timely manner.
• Perform follow-up as needed, (especially on time sensitive issues) assuring we meet set SLA goals.
• Escalate issues to the appropriate parties, when needed.
• Assist with tracking with customer data.
• Serve as Back up answering client emails, online banking (FXIM) messages and assisting customer inquiries or concerns.
• Able to collect and negotiate payments with clients.
• Ability to multi-task: document while having a conversation with the clients, managing multiple systems simultaneously.
• High attention to detail and accuracy (including written skills).
• Able to manage and collaborate with a flexible schedule.
• Responsible for completing annual training program assigned.
• Performs other functions and/or duties as assigned.

Job Requirements:

• Education: High School Diploma or equivalent experience.
• Experience: One (1) year of experience in a customer service role or call center environment.
• Advance computer skills including but not limited to proficiency in Microsoft Office (Word, Excel, Power Point, etc.)
• Basic knowledge of related State and Federal banking compliance regulations.
• Strong verbal and written communication skills, ability to communicate at all levels of the organization.
• Must be bilingual in both English and Spanish. Ability to fluently speak, understand, read and write both languages.
• Strong attention to detail and accuracy.
• Ability to multi-task, with strong organization, time-management and prioritizing skills.
• Customer service skills, ensuring satisfaction of both internal and external customers.
• Ability to understand and comprehend instructions, procedures and policies ensuring compliance with the Bank's policies and procedures.

Benefits:

• Competitive Salary
• PTO
• Hybrid Work Model (remote and on-site work)
• Tuition Reimbursement
• Paid Parental Leave
• Medical, Dental, Vision
• 401(k) retirement plan
• Life Insurance
• Supplemental Insurances
• Short-Term & Long-Term Disability

About Us:

Banesco USA is part of Banesco International, a worldwide group of financial institutions with a presence in 15 countries. As a corporation in continuous evolution, we promote the ongoing professional and personal development of our employees, by embracing challenges and adapting to the changing environment of today's world. We aim to develop integral human beings, committed to making a difference at the workplace and out in the world. Our actions are rooted in our Values: Reliability, Responsibility, Quality, and Innovation. We believe that we all have the same ability to transform our daily tasks into significant contributions, and therefore, Leave Our Mark. At Banesco USA, one of our most valued assets is our enthusiastic team, which strives every day to create a world-class organization in an ever-changing world. Together, our team has made us a market leader and we invite you to join us.