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Position Title Dining Services Cook II Bell Hospital Position Summary / Career Interest: Prepare large volumes of food for both patients and hospital staff.

It is the Dining Services Cook II's job to prepare food that is nutritious and desirable so that patients and employees will get the food intake.

These individuals prepare food for a preset menu, may make a variety of meals from a small menu, and/or prepare special meals for patients who require therapeutic diets.

Some experience as a cook in a restaurant, institutional or large volume feeding is required.

Please only apply if you do have cook experience and put down on your resume.

Thank you Responsibilities and Essential Job Functions Completes the cooking process of menu items requiring basic technical skills, such as soups, meats, vegetables, desserts and other foodstuffs using daily worksheets and standardized recipes.

Demonstrates competence in the areas of critical thinking, interpersonal relationships, and technical skills.

Demonstrates ability to provide care/service safely and efficiently for the care of each patient.

Performs duties in Food Production and/or the Cafeteria.

Organizes daily production in unit.

Prepares food for inventory and/or service including portioning, wrapping, labeling, dating food items prepared for patients, cafeteria, and/or catering according to unit standards.

Ensures proper storage and rotation of inventories in refrigerators and freezers following HACCP and department standards.

Maintains a safe and sanitary food preparation/service environment per unit standards.

Tests and evaluates new recipes, Adjusts work hours to early or late to prepare needed Cafeteria or Catering products.

Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.

These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities.

Skills and duties may vary dependent upon your department or unit.

Other duties may be assigned as required.

Required Education and Experience Some experience as a cook in a restaurant, institutional or large volume feeding.

Preferred Education and Experience High School Graduate or GED.

1 or more years of experience as a cook in a restaurant, institutional or large volume feeding.

Knowledge Requirements Basic reading, writing and simple mathematics.

Time Type: Full time Job Requisition ID: R-23689 Important information for you to know as you apply: The health system is an equal employment opportunity employer.

Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status.

See also Diversity, Equity & Inclusion .

The health system provides reasonable accommodations to qualified individuals with disabilities.

If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link .

Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

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Our Fintech client is hiring for a highly-organized, service-oriented, and proactive Workplace Experience Coordinator to serve as the operational and cultural anchor across our physical office locations, with primary responsibility for the Dallas HQ.

This role owns the day-to-day workplace experience, ensuring offices operate seamlessly, reflect our client's culture of excellence, and create meaningful experiences for employees, candidates, clients, and visitors. Positioned at the intersection of People Operations, Talent Acquisition, Executive Leadership, Sales & Marketing, and IT, this role blends operational rigor with cultural execution.

The ideal candidate thrives in a fast-paced, high-accountability environment, anticipates needs before they arise, executes with precision, and takes full ownership of both routine operations and special initiatives.

WHAT YOU'LL BE DOING

Office & Facilities Operations — Primary Ownership, Dallas HQ

• Lead day-to-day office management, ensuring all foundational aspects of the workplace are proactively maintained at a high standard
• Serve as primary point of contact — warmly welcoming visitors, candidates, employees, vendors, partners, and executives
• Ensure cleanliness, organization, and overall presentation of the office at all times; identify and resolve issues before escalation
• Proactively order, stock, and maintain office supplies, kitchen inventory, perks, and workspace needs
• Identify opportunities for workplace improvements and propose cost-effective solutions
• Manage seating charts, floor plans, parking assignments, and workspace logistics with real-time accuracy
• Partner with IT to coordinate building access, credentials, and desk setups for new hires, guests, and vendors
• Own relationships with building management and core vendors, holding partners accountable to service standards
• Manage office supply and perks budget — tracking spend and identifying cost-saving opportunities
• Act as POC for deliveries, mail, and vendor coordination
• Coordinate in-office catering for key client, executive, and company meetings
• Proactively research and evaluate new vendors or services to elevate the workplace experience

Global Office Alignment

• Partner with local POCs in Houston, New York, and Kuala Lumpur to ensure a consistent workplace experience with thoughtful local nuance
• Share standards, processes, and best practices to maintain brand consistency and operational alignment
• Provide guidance and coordination support for global workplace initiatives

Culture & Engagement Execution

• Create and maintain birthday displays and recognition boards
• Manage standardized workflows for Life Events and personal milestones across all offices
• Plan and execute thoughtful celebrations (birthdays, parenthood gifts, work anniversaries, milestone events)
• Lead monthly onsite events aligned with company initiatives
• Partner with the Culture Committee and People Team to plan and execute quarterly and all-company events
• Support offsites and cross-office events with logistical precision
• Own swag sourcing, gifting, and first-week logistics for internal events, candidates, and employees
• Help track and manage culture and engagement budgets, flagging variances as needed

Administrative & Executive Support

• Elevate the onsite interview experience in partnership with Talent Acquisition — candidate materials, room setup, hospitality, and executive readiness
• Coordinate travel, hotel bookings, and logistics for candidate visits and employee travel
• Serve as POC for in-office and cross-office visits
• Support executive team travel logistics with discretion and attention to detail
• Manage DocuSign workflows — routing, completion, and archiving of documents
• Support Sales and Marketing with vendor relationships, conference shipments, ordering, tracking, and event logistics
• Assist with ad-hoc conferences and sponsorship events as liaison between Sales and Marketing

WHAT YOU'LL BRING

• 3–6+ years of experience in office management, workplace experience, executive support, hospitality, or People Operations
• Experience in a fast-paced, high-growth, or professional services environment preferred
• Proven ability managing vendors, budgets, and cross-functional coordination
• Bachelor's degree preferred; relevant experience accepted in lieu
• Proactive ownership — anticipates needs, identifies gaps, and acts without waiting for direction
• Strong execution and follow-through — delivers quality work, meets deadlines, closes loops fully
• Exceptional attention to detail across logistics, budgets, vendor coordination, and documentation
• Clear, timely, and professional communication at all organizational levels
• Discretion and maturity when handling sensitive information
• Ability to balance recurring responsibilities with shifting priorities in a fast-paced environment

Necessary Skills

• Strong Personality – Excellent Communication Skills and a Proactive Upbeat Mindset
• Previous Office Admin, Office Coordinator, Office Manager Experience
• Prior Experience Leading Company Internal Communications to Office and Organization

Preferred Skills

• Prior Experience Working with Docusign
• Prior Experience in Hospitality, Travel Bookings, Meeting Planning for Executive
• Experience in Event Planning

Job Overview

Day-to-day duties:

• Lead Day to Day Office Management
• Be the Main Welcoming POC for the Dallas HQ
• Ensure Office is consistent, stocked, proactively assist with items that come up
• POC for all Deliverys and Office Orders
• Coordinate Daily In-Office Lunch Catering
• Member of Culture Team – Maintain event, awards, Birthday, milestone, boards
• Report to Chief People Officer – Work on Projects with her
• Manage DocuSign Workflows

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Position: Executive Chef/ GM

Location: Boston, Mass (Fully on site)

Salary: $90K-$100K

Growing Hospitality Services provider seeks a new Executive Chef Sous/ Manager to join their team.

Responsibilities:

• Develop and implement client facing menus, written menu proposals, regional menus. Recipes and promotional foods and tastings as required.
• Visits Clients, Vendors, and offers/Performs food demonstrations at FBO’s and conferences.
• Utilize Shipday for all logistical information. All employees who are organizing or delivering catering are required to use Shipday for all order logistics and deliveries to include delivery photo at point of delivery and the name of the recipient at point of delivery.
• Responsible for supporting operational directives for kitchen accuracy, office administration, personnel, local clients, facility, capital assets, government compliance and corporate requirements.
• Must be able to demonstrate strong Managerial skills, including team building, hiring, skills training, discipline, performance reviews, cross-training and employee development.
• Supports quality and execution of catering operation, supervises and trains staff, oversees the quality and accuracy of preparation and service of food and concierge services.
• Responsible for supporting the District Manager in operational execution of all culinary events, including regional menu coordination, leads and creates plans for staff training, development, and approving payroll records.
• Supports District Manager, Payroll Department, HR, IT & Finance in processing Payroll/Labor, scheduling, performance reviews, training, hiring, discipline and all related paperwork on time and accurately.
• Responsible for supporting the kitchen’s financial performance in accordance with all established quality performance standards, corporate guidelines, and budgets.
• Responsible for managing kitchen adherence to execute corporate guidelines in maintaining operations, HACCP/food safety & premium quality, customer
• Manages cleaning and maintenance of all company assets and arranges for repairs, contracts, and other services.
• Conduct monthly inventory for kitchen & locker products.
• Assists DM in local sales promotions, client relationship visits, communicating and recording- reporting inventory, and all local purchasing and receiving policies and procedures.
• Supports District Manager in communicating and maintaining client relationships with local client base.
• Supports District Manager in supervising local employees in compliance with the most recent company handbook and in a manner consistent with company established goals and objectives.

Qualifications

• 5+ years in hands-on culinary operations with Safe Food Handling Certificate preferred.
• 5+ years in food/Bev operations management experience overseeing staff, client engagement, inventory management, systems & process implementation.
• Strong experience in food purchasing/ordering, inventory, setting up par levels, recipe selection, culinary preparation methods and knife skills are essential.
• Must have a base knowledge of finance and accounting principles and Department of Health Regulations.
• Must demonstrate ability to schedule and manage P&L, labor and food cost within a budget.
• Must be able to manage fulfillment team and process as well as vehicle fleet, off-site employee management and the expenses associated with this business component.
• Multi-lingual is preferred (Spanish/French).
• A flexible work schedule required, including weekends and holidays and frequent travel (approximately 10%)
• Must have valid driver’s license with clean driving history.
• All candidates will be subject to background check & drug screening.

Join our team as Dining Services Manager. Oversee meal preparation and service for the Kitchen, Restaurant, Café, and Catering. Supervise and manage Dining Managers, Trainers, Restaurant Staff, Utility Staff, and Chef & Culinary Staff, handling training, evaluation, and development.

What we offer  

• A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
• Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
• PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
• 401k for all team members 18 and over with a company 3% match
• Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
• 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices
• Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones
• Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!

How you will make an impact   

• Directly manages the overall dining program including meal service/Front of House and culinary/Back of House program (menu development, preparation, service, delivery and financial) and supports the hospitality program.
• Responsible for the overall supervision and efficiency of dining managers, culinary, utility staff and service staff (including training, evaluating and disciplining). Supports supervision, direction and efficiency of meal service and hospitality with all Dining Staff.
• Manages the financial operation of the Dining program.
• Assures the dining program (meal service and nutrition clinical care) is in compliance with all Federal, State and Local regulations and is provided with a hospitality focus.
• Provides dining service training for functions performed by Dining and Catering Staff and all staff supporting dining programs.

Compensation: Commensurate upon experience starting at $67,000.00 annually.

What you will need  

• Minimum of 5 years food service management experience required, including production, service and sanitation.  
• Flexible with schedule; will be required to work weekends and holidays
• Serve Safe Certified obtained within 6 months of employment. Additional certifications are required by federal, state, and/or local regulations

Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.

Highland Springs is a beautiful 89-acre continuing care retirement community in North Dallas, Texas. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Highland Springs helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.

Office Services Associate

Dallas, TX

$27 per hour

We are seeking a polished and service-driven Office Services Associate to support daily operations in a fast-paced corporate office environment. This role is ideal for someone who thrives in a hospitality-focused workplace, enjoys interacting with professionals, and takes pride in maintaining a high level of service and organization.

Key Responsibilities

• Prepare and manage daily setup worksheets, weekly event sheets, and room usage reports to support meeting and workspace coordination.
• Capture and track event-related information across IT, Facilities, Meeting Support, and Catering teams.
• Conduct regular floor tours to ensure all workspaces, meeting rooms, and common areas maintain a clean, professional appearance.
• Serve as a primary point of contact for employees and visitors, addressing questions, concerns, and service requests promptly and professionally.
• Greet guests and visitors with a high level of hospitality, ensuring a welcoming experience upon arrival.
• Support the company’s hoteling and mobile workspace culture by assisting employees and visitors with securing workspace and meeting rooms.
• Monitor meeting room usage, confirm occupancy, and reclaim unused space when appropriate.
• Coordinate with facilities and maintenance teams to resolve issues such as lighting, carpet damage, furniture concerns, or other workspace needs.
• Provide real-time support for meetings and events, ensuring rooms are properly prepared and client expectations are met.
• Communicate with meeting organizers prior to events to confirm setup requirements.
• Partner with Executive Assistants and the Space Management team to coordinate catering and meeting logistics.
• Assist with visitor management, including entering visitor information into the building system and issuing badges.
• Coordinate with building security and lobby staff to ensure a smooth visitor check-in process.
• Answer and direct phone calls and assist with urgent requests such as guest Wi-Fi access or facility access codes.
• Act as a brand ambassador, delivering an exceptional workplace experience in every interaction.

What We’re Looking For

• Strong customer service or hospitality experience
• Excellent communication and organizational skills
• Ability to multitask and manage competing priorities
• Professional demeanor and strong attention to detail
• Experience supporting meetings, events, or office operations is a plus

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law.

A prestigious, top-tier liberal arts college in Western Massachusetts is seeking a visionary Director of Dining Services to lead its culinary operations into a transformative new era. This is a rare opportunity to spearhead the opening of a state-of-the-art, 13-station dining commons and student center, overseeing a $13.1 million budget and a dedicated team of over 200 employees. The college is renowned for its academic excellence and stunning campus, offering a vibrant, intellectual community and a quality of life that is second to none in the heart of the Pioneer Valley.

The ideal leader will be a stabilizing force, responsible for harmonizing a diverse workforce while maintaining the highest standards of food safety and customer service. You will oversee a broad portfolio that includes main dining, retail cafes, a new campus pub, catering, and even an on-campus produce farm. If you are a strategic thinker who thrives in high-visibility roles and possesses a deep commitment to inclusive leadership and operational excellence, this position offers the platform to define the future of collegiate dining.

Position Responsibilities

• Provide strategic leadership and general administration for all dining, retail, catering, and farm operations.
• Lead the successful transition and "soft opening" of a brand-new, multi-station dining facility and student center.
• Manage an annual operating budget of $13.1 million, ensuring fiscal responsibility while prioritizing customer satisfaction over financial stewardship.
• Oversee the recruitment, training, and retention of a diverse staff of 200, fostering a culture of professional development and mutual respect.
• Ensure strict compliance with all local, state, and federal food safety and labor laws.
• Collaborate with campus stakeholders, including faculty, students, and DEI groups, to ensure dining services support a sense of belonging and academic excellence.

Position Requirements

• Bachelor’s degree in Hospitality Management, Food Service Management, or a related field.
• 10+ years of relative leadership experience in high-volume environments (Higher Ed, Hotels, Healthcare, or B&I).
• Proven expertise in labor law compliance, break-time regulations, and employee management.
• Experience with beverage programs and a basic understanding of liquor laws/SERV Safe (alcohol service experience is highly preferred).
• Exceptional communication skills and the ability to navigate a complex, bureaucratic hierarchy with transparency.
• Proficiency in Workday or similar ERP systems and Microsoft Office Suite.

Compensation Package Details

• Base Salary: $150,000 – $180,000 (commensurate with experience).
• Sign-on Bonus: Flexible sign-on bonus available.
• Relocation: Mileage-based relocation assistance.
• Benefits: Best-in-class health, dental, and vision insurance.
• Retirement: Defined contribution plan with a college match up to 3% and core contributions up to 9% after two years.
• Time Off: 20 days of vacation to start, plus 4.5 floating holidays and 2 personal emergency days.

To apply and learn more about this institutional leadership role, please submit your credentials for a confidential review.

Our client, a highly regarded global law firm, is seeking a Hospitality Assistant in their Santa Monica office. This is a unique opportunity to provide top-tier support to attorneys, professional staff, and high-profile clients, ensuring a seamless and professional workplace experience. This role will be on-site

Key Responsibilities:

• Manage conference room scheduling, prepare, clean, and stock kitchens, conference rooms, and multi-purpose spaces for meetings and events, including refreshments and meals.
• Confirm reservations, assist with last-minute A/V requests, and manage visitor postings in the firm portal.
• Accept and route deliveries appropriately.
• Reconcile catering invoices, submit for approval, and maintain accurate billing records.
• Prepare signage for conference rooms and visiting office assignments.
• Greet process servers and follow firm protocols regarding subpoenas.
• Act as a first responder for onsite emergencies as part of the firm’s emergency response plan.
• Provide backup support for other Facilities team members and assist with other tasks as assigned.

Skills & Qualifications:

• Bachelor’s degree preferred.
• 2+ years of reception or hospitality experience in a professional service or hospitality environment, law firm or restaurant catering experience a plus.
• Exceptional attention to detail, organization, and ability to multitask in a fast-paced, deadline-driven environment.
• Superior customer service and communication skills, with professionalism, diplomacy, and tact under pressure.
• Proficiency in MS Office and conference room scheduling software (e.g., EMS).
• Ability to work flexible hours, including occasional early mornings, evenings, or weekends.
• Ability to work collaboratively and contribute to a positive, team-oriented environment.

Manager, Workplace Services & Experience

Our client is seeking a Manager, Workplace Services & Experience to support the daily operations of their newly established 90,000 sq. ft. corporate headquarters. This individual will serve as the primary onsite liaison between internal stakeholders and the external facilities management partner responsible for building operations.

This role plays a critical part in ensuring that the workplace environment operates efficiently and reflects the organization’s standards for a high-quality employee and visitor experience. The Manager will coordinate across internal departments and external vendors to maintain seamless facility operations, oversee service delivery, and support a positive and productive workplace.

Acting as the internal coordination hub for workplace services, this individual will help align internal teams during facilities-related contract reviews and vendor engagements while ensuring that onsite execution meets expectations. While the external facilities management provider leads major initiatives such as RFP development, vendor negotiations, and contract management, this role provides the internal leadership and day-to-day oversight necessary to ensure successful implementation and ongoing service delivery.

This position is onsite five days per week to maintain continuous operational support and visible workplace leadership. While approximately 300 employees follow a hybrid schedule and are primarily onsite Tuesday through Thursday, the building operates Monday through Friday. Therefore, this role maintains a consistent daily presence to ensure facilities, services, and workplace operations remain fully supported. Occasional remote flexibility may be available based on business needs.

Key Responsibilities

Facilities Coordination & External Partner Management

• Serve as the primary onsite point of contact for the organization’s external facilities management partner.
• Collaborate with the external facilities team during vendor selection and RFP processes.
• Coordinate internal feedback and approvals from departments such as Legal, Finance, IT, and senior leadership during contract review and execution processes, including DocuSign workflows.
• Help ensure vendor agreements are implemented successfully and services are delivered in accordance with expectations.
• Manage and triage day-to-day facilities issues, escalating matters as needed to maintain operational continuity.
• Support internal space planning activities including office moves, workspace adjustments, cube assignments, and facility enhancements.

Vendor & Office Services Oversight

• Assist with onboarding new service providers in collaboration with the external facilities management partner and internal stakeholders.
• Support documentation and internal coordination related to vendor agreements while external providers manage negotiations and execution.
• Monitor vendor performance across key services including cleaning, security, audiovisual services, catering, café operations, and building maintenance.
• Provide ongoing feedback and recommendations to improve service delivery and operational efficiency.
• Assist with tracking workplace-related expenses and coordinating with Finance to ensure budget alignment.

Reception & Visitor Experience

• Oversee daily reception operations to maintain a professional and welcoming environment for employees, guests, and visitors.
• Manage visitor protocols, security procedures, and logistics related to executive and board-level visits.
• Coordinate onsite logistics for leadership meetings, board meetings, and company events, including catering, conference room setup, and AV coordination with IT.

Office Operations & Employee Experience

• Manage daily office operations including supplies, mail distribution, shared workspace areas, and general office resources.
• Partner with HR and IT to support employee onboarding and workplace readiness.
• Assist in coordinating company events, town halls, and workplace culture initiatives hosted at the headquarters location.
• Help develop and maintain office policies, operational guidelines, and workplace procedures.
• Work closely with IT on conferencing systems, AV support, building access controls, and workplace technology needs.
• Coordinate with Internal Communications on office messaging, signage, and workplace announcements.
• Serve as a central point of coordination during office changes, organizational shifts, or workspace adjustments.

Process Improvement & Operational Excellence

• Document and maintain standard operating procedures (SOPs) for office and facilities workflows.
• Track recurring operational issues and vendor performance trends to identify improvement opportunities.
• Recommend initiatives that enhance workplace efficiency, cost management, and overall employee experience.
• Ensure workplace operations remain aligned with building policies, safety guidelines, and compliance standards.

Direct Reports

• Administrative Assistant
• Facilities Manager (Part-Time)

Qualifications

Education & Experience

• Bachelor’s degree or equivalent combination of education and experience.
• Experience leading workplace operations or corporate office services.
• Strong communication and stakeholder management skills with the ability to advocate for workplace initiatives.
• Demonstrated experience managing budgets and influencing cross-functional teams.

Required Qualifications

• Minimum 5+ years of experience in office management, facilities coordination, operations, or administrative leadership roles.
• Experience working with external vendors or service providers.
• Strong organizational skills with the ability to manage multiple priorities simultaneously.
• Excellent communication and interpersonal skills with a strong attention to detail.

Preferred Qualifications

• Experience working within a corporate headquarters or large office environment.
• Familiarity with facilities management models that incorporate external service partners.
• Experience supporting senior leadership, executive meetings, or board-level visitors.
• Exposure to contract coordination, vendor agreements, or internal approval workflows.

At Portillo's we strive to create lifelong memories for both our guests and our Team Members, and that means providing a safe, welcoming workplace where we can live our Values of Family, Greatness, Energy and Fun.

Cashier responsibilities include:

• Greet our guests with a friendly smile and provide BUN-believable customer service.
• Describe our delicious menu items and answer any questions the guest may have.
• Quickly and accurately take orders and take payments both behind the cashier counter and outside in the drive thru.
• Able to work with a sense of urgency to make our long lines look like a piece of cake, chocolate of course.
• Work as a team player to help and serve others (team member and guests).
• Pass out food orders to guest while cleverly rhyming order numbers with your freestyle skills and be everyones favorite person- the one that hands out the food!
• Take catering and take-out orders over the phone. Check to ensure on-line, catering and phone orders for accuracy, accept payment, serve alcoholic beverages (must be 21) and help guests plan their special events.

What's in it for you?

• The pay rate for this role is $15.75 per hour.
• An additional $2/hour for all hours worked after 11pm, $2/hour when working outside in temperatures below 33 degrees Fahrenheit, and $3/hour to work on holidays*
• Flexible schedules
• Free shift meals
• Career advancement opportunities - we're growing!
• Educational benefits
• Perks and discounts - access to hundreds of discounts from movie tickets to gym memberships and more
• Free counseling and support resources through our Employee Assistance Program (EAP)
• Daily Pay: Access your pay when you need it!
• Monthly \"Franks a Lot\" Team Member appreciation

Working full time (30 hours or more per week)? You'll also be eligible for a bun-believable benefits package that includes:

• Your choice of health insurance from among three medical plans that feature enhanced mental health coverage, two dental plans, and a vision plan
• A flexible time off program
• Our 401(k) with company match
• Paid life insurance
• Beef Stock our Employee Stock Purchase Plan**, offering our Team Members a discount on Portillo's stock
• Flexible Spending Accounts - healthcare and dependent care
• Voluntary Benefits like pet insurance, critical illness coverage, and identity theft insurance

*Easter, Memorial Day, July 4, Christmas Eve, New Year's Day

**Must have worked at Portillo's for 1 year with an average of at least 20 hours over a 6-month period

Military Veterans Encouraged to apply

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity.

We are currently hiring for 3rd Shift.

$19.00/hr starting pay, increases to $20.00/hr after successful completion of probationary period.

(Applicant understands this is an entry level position and some key components of the successful completion of the probationary period are: attendance, behavior and learning ability).

Cutter Aviation is currently searching for energetic and knowledgeable customer service professionals. The Customer Service Representative (CSR) will function as the primary face of Cutter Aviation and must be an exceptional relationship builder with the drive to provide world-class customer service. The CSR is effectively the Company's store-front at the facility. He/she is the internal representative of our company, to our aircraft owners, operators, business partners, and to the business aviation community.

Key Duties

• Catering to customers; confer with customers by telephone or in person in order to provide information about products and services.
• Reservation process; keep records of customer interactions and transactions. Record details of inquiries.
• Determine charges for services requested, collect payments, or arrange for billing.
• Acknowledge customer dissatisfaction and resolve complaints.
• Refer unresolved customer grievances to designated departments.
• Complete contract forms, prepare change of address records, and issue service discontinuance orders, using computers.
• Check and verify correct orders i.e. fuel and catering, are placed & dispatched to Line Service Technicians. Solicit sale of new or additional services or products.
• Ensure proper FAA and TSA rules and regulations are followed. Perform airfield management activities, which may include escorting passengers and or crew member's airfield via different traveling modes i.e. walking or driving of company vehicle.
• Driving of passengers and or crew members on and off airfield to designation i.e. hotel, main airport, aircraft etc.
• Monitor the arrival, parking, refueling, loading, and departure of all aircraft.
• Maintain air-to-ground and point-to-point radio contact with aircraft. Direct activities related to dispatching, routing, and tracking transportation vehicles such as aircraft.
• Other duties and responsibilities as assigned.

Requirements and Skills

• 1-3 years of Customer Service Experience.
• Must have computer skills. Ability to use radio communication, phonetic alphabet and military time.
• Strong interpersonal and communication skills.
• Excellent Organizational and Customer Service skills with a sincere desire to assist customers.
• Have professional appearance and mannerisms.
• Must be able to multitask.

Applicants selected for employment will be required to pass a pre-employment drug screening, MVD and background check.