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Job Title: Front desk Administrative Assistant

Position Summary

The Front desk/customer service/ admin is responsible for serving in an administrative capacity by providing excellent customer service in the office and over the telephone.

Essential Duties & Responsibilities

• Answer incoming telephone calls-direct calls and take messages as needed.
• Provide customer service to homeowners and the general public.
• Perform a variety of administrative/clerical duties as needed such as data entry and scanning.
• Perform other duties as assigned.

Qualifications

EDUCATION & EXPERIENCE

• High school diploma or equivalent required.
• One to two years related experience/training.

LANGUAGE/MATH/REASONING ABILITY

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.
• Bilingual Spanish speaking required.
• Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Ability to apply common sense understanding to carry out simple one- or two-step instructions.

Ability to deal with standardized situations with only occasional or no variables.

COMPUTER SKILLS

• Basic personal computer skills including electronic mail, word processing, spreadsheet, graphics, etc.

Competencies

• Professional Maturity: The ability to separate emotional feelings from the real issues at hand.
• The ability to legitimately and objectively challenge the substance of our beliefs and biases of our observations.
• Responsibility: The ability to meet commitments made to yourself and others, keeping the promises you make, and acknowledging and accepting the choices you have made, the actions you have taken, and the results they have led to.
• Communication: The ability to write and speak effectively using appropriate convention based on the situation; actively listens to others, asks questions to verify understanding, and uses tact and consideration when delivering feedback to others.
• Flexibility: Demonstrate responsiveness and adaptability following change initiatives and demonstrates ongoing support for change efforts.
• Organized: Methodical and efficient in structuring tasks to be accomplished.
• Computer Savvy: The knowledge and ability to use computers and technology efficiently and effectively.
• Customer Service: The ability to demonstrate a series of activities designed to enhance the level of customer satisfaction.

JOB DESCRIPTION

• Job Knowledge/Technical Knowledge: Demonstrates a sound working knowledge of current role and the technical systems, applications and equipment used in performing this role and understands the impact this role has on other business functions within in the organization.
• Interpersonal Communication: Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation
• Manages Change: Demonstrates effectiveness and flexibility with changing environments, responsibilities, tasks, and people.
• Attention to Detail: Follows detailed procedures to ensure accuracy in the entry and reporting of data.
• Organization: Uses time efficiently by prioritizing and planning work activities.
• Integrity and Respect: Demonstrates upmost level of integrity in all instances and shows respect towards others and towards company principles.
• Teamwork: Shares key information with others involved in a project or effort, works in harmony to accomplish objectives, responds with enthusiasm to directives, and shows support for departmental and organizational decisions.
• Quality: Sets high standards and measures of excellence to ensure quality assurance in every aspect of work performed.
• Accountability: Takes personal responsibility and ownership for adhering to all company policies and procedures while also completing work timely and in accordance with performance expectations.

Physical Demands

• Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner.
• Close vision (clear vision at 20 inches or less).
• Sedentary physical activity performing non-strenuous daily activities of an administrative nature.
• Exerting up to 10 pounds of force occasionally to lift, carry, pull, or otherwise move objects.
• Manual dexterity sufficient to reach/handle items and work with the fingers.

Work Environment

• Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation.
• Moderate noise (examples: business office with computers and printers, light traffic).
• Regular – Monday- Friday, 8:30am-5pm

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

PLEASE READ THIS JOB ANNOUCEMENT IN ITS ENTIRETY. An Alameda County Job Application is required to be considered for ALL County recruitments.

Alameda County Health, Housing and Homelessness Services, Flexible Housing Subsidy Pool, is recruiting for a *provisional-project position:

PROGRAM SPECIALIST

Join our dynamic, motivated and compassionate team.

$93,496.00-$131,560.00 Annually

Plus, an excellent benefits package!

This is a provisional-project recruitment:

*Provisional Appointments: For a provisional appointment, a civil service exam is not required. However, to obtain a regular position, the appointee will need to compete successfully in a County Exam when open.

Project positions are generally for a specific, limited duration. Projects can last for five years but may be shorter depending on the project. Newly hired incumbents in project positions do not qualify for retirement.

This position requires CA residency.

*This position is located in Oakland CA, and is available for hybrid work.

Housing and Homelessness Services

Housing & Homelessness Services works to build a robust, integrated, and coordinated system for housing and homelessness services and acts as the County’s point of contact on homelessness strategic planning and program development. Formerly the Office of Homeless Care and Coordination (OHCC), Housing & Homelessness Services (H&H) works to improve health and housing outcomes among people experiencing homelessness.

H&H operates within Alameda County Health and alongside other County agencies and departments, as well as cities, community-based organizations, and other Continuum of Care partners. Housing & Homelessness Services oversees Coordinated Entry and System Access services, the Homeless Management Information System (HMIS), and works with 50+ providers across more than 145 contracts to provide comprehensive crisis response/diversion, interim, and permanent housing services throughout the County’s homelessness response system. Health Care for the Homeless (HCH), which also sits within Housing & Homelessness Services, is a federally designated health center program offering medical, mental health, dental, optometry, pharmacy, and case management services.

Learn more about us!

POSITION

Under direction, to provide program planning, technical assistance, review and evaluation functions to direct client service delivery programs where such services are provided by community-based organizations (CBO's), contract service providers and/or County staff in a wide variety of service areas; to act as County liaison with service providers and funding sources and ensure that program regulations and procedures are followed; and to do related work as required.

DISTINGUISHING FEATURES

This professional-level class provides technical programmatic services in a wide variety of client service areas; however, all positions are typically characterized by the following elements:

· The need for technical knowledge in the service delivery area to which assigned;

· The fact that client services are provided by CBO's, other contract providers and/or County staff; and

· The focus of responsibilities being related to program development and implementation, rather than to the provision of administrative or support to County departments.

EXAMPLES OF DUTIES

NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

1. Develops and modifies techniques and formats to evaluate pilot or current program effectiveness and to determine the need for program modifications and/or new program development.

2. Researches program alternatives, funding sources, service delivery organizations and other elements for possible program inclusion; evaluates alternatives, prepares reports and makes recommendations.

3. Acts as the County liaison and provides coordination among community-based organizations and other service providers, County departments, State or other funding sources and community or business organizations; interacts with various planning councils or boards; answers questions and provides training and technical assistance as required.

4. Monitors assigned program or programs; ensures compliance with contract provisions and funding source regulations; recommends and facilitates implementation of procedural and operational changes to maximize service delivery and revenue reimbursement.

5. Compiles and maintains accurate records and files regarding program activities; prepares periodic and special statistical or narrative reports as required; may access multiple databases to prepare such reports.

6. Negotiates contracts with service providers; ensures that contracts are renewed in a timely manner; prepares, distributes and follows up on contract documentation.

7. Participates in departmental, Countywide and/or State planning processes; serves on a variety of committees and task forces.

8. Analyzes changes in regulations; evaluates the impact upon program operations and drafts policy and procedural changes as required.

9. Prepares a variety of correspondence, periodic and special reports, informational publications, program documentation, policies, procedures and other written materials.

10. Operates a variety of standard office equipment including a word processor and/or computer; may drive a county or personal vehicle to make site visits and attend meetings.

PROGRAM SPECIALIST

QUALIFICATIONS

Education:

The equivalent to graduation from an accredited four year college or university (180 quarter units or 120 semester units) with major coursework in business or public administration, a social science or a field related to the program area to which assigned.

(Additional experience as outlined below may be substituted for the education on a year-for-year basis.)

AND

Experience:

The equivalent to three years of full-time professional-level or supervisory work in the direct delivery of services to clients or the oversight of such services in the program area to which assigned, one year of which must have included program planning and evaluation, or in program administration, contract negotiations, grants management and similar financial services.

Substitution:

(Possession of a Master’s degree in business, public administration, social science or a related field to the program area to which assigned from an accredited college or university, may be substituted for two years of the required experience.)

Licenses:

Specified positions may require possession of a valid California driver's license. Specified positions may also require licensure or certification in the programmatic area to which assigned

HOW TO APPLY

Deadline: TBD

Please submit a County of Alameda Job Application, resume and cover letter to:

Tyler Clark, ( )

The application template is available online on Alameda County’s Online Employment Center @

USERS can click on “Fill out the application” to fill out an application template. Once the application is completed, candidates can click on the “Review” tab to “Print My Application” or “SAVE as PDF”. A PDF copy of the application must be submitting you to be considered for the position.

Alameda County HCSA is enriched with a diverse workforce. We believe the best way to deliver optimal programs and services to our communities is to hire and promote talents that are representative of the communities we serve. Diverse candidates are strongly encouraged to apply.

BENEFITS

In addition to a competitive salary, employees also enjoy an attractive benefits package with the following elements:

your Health & Well-Being

• Medical – HMO & PPO Plans
• Dental – HMO & PPO Plans
• Vision or Vision Reimbursement
• Share the Savings
• Basic Life Insurance
• Supplemental Life Insurance (with optional dependent coverage for eligible employees)
• Accidental Death and Dismemberment Insurance
• County Allowance Credit
• Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)
• Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

• 12 paid holidays
• Floating Holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Management Paid Leave**
• Catastrophic Sick Leave
• Group Auto/Home Insurance
• Pet Insurance
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1st United Services Credit Union

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.

*Click here to learn more about benefits.

California applicants: Please review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The listing does not mean that any positions are currently open or available at Costco.

Position Summary:

Actively greets members, provides a high level of member service, verifies membership card, keeps entry counts, and checks receipts when members exit. Performs and documents warehouse safety and security checks.

We offer a comprehensive package of benefits including paid time off, health benefits (medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance), health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), and stock purchase plan to eligible employees.

Clinical Research Associate - Oncology

• Must have 1.8 years of onsite monitoring experience
• Must have experience in Oncology

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development

What You Will Be Doing:

• Serve as the primary point of contact between investigational sites and the sponsor
• Conduct all types of site visits, including selection, initiation, routine monitoring, and close-out
• Ensure site compliance with ICH-GCP, SOPs, and regulations
• Maintain up-to-date documentation in CTMS and eTMF systems
• Support and track site staff training and maintain compliance records
• Monitor patient safety, ensuring timely and accurate AE/SAE/PQC reporting
• Support subject recruitment and retention efforts at the site level
• Oversee drug accountability and ensure proper storage, return, or destruction
• Resolve data queries and drive timely, high-quality data entry
• Document site progress and escalate risks or issues to the clinical team
• Assist in tracking site budgets and ensuring timely site payments (as applicable)
• Collaborate with cross-functional partners including CTAs, LTMs, and CTMs

You are:

• A graduate with a Bachelor’s degree in Life Sciences or equivalent, or a qualified RN
• Eligible to work in United States without visa sponsorship
• A clinical research professional with 2+ years of on-site monitoring experience in the pharmaceutical or CRO industry
• Experienced monitoring oncology trials required.
• Proficient in ICH-GCP, local regulatory requirements, and clinical systems like CTMS and eTMF
• A clear communicator, problem-solver, and collaborative team player
• Willing and able to travel up to 50% for on-site monitoring visits

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Technical Source is partnered with a large pharmaceutical manufacturing client in Lebanon, IN on a major new facility build. They are building out the full asset register for the site and need a junior-level Field/Asset Verification Engineer to help verify and tag 30,000+ pieces of HVAC and facilities equipment.

This is a hands-on, field-focused role – not a traditional validation protocol-writing or protocol-execution position. You’ll spend most of your time in the plant and utility areas, walking down equipment, tagging assets, and entering data.

What You’ll Do

• Walk down HVAC and facilities equipment (mechanical and electrical) throughout the facility.
• Use P&IDs and equipment lists to locate and correctly identify equipment in the field.
• Read and capture nameplate data (manufacturer, model, serial number, ratings, etc.) from equipment.
• Assign and apply asset tags to each verified piece of equipment.
• Enter and maintain equipment information in Excel-based asset data sheets (asset number + nameplate data).
• Potentially use barcode scanners or tablets in the field for tagging and data capture, as project tools are rolled out.
• Support basic problem solving when equipment in the field does not match drawings or existing lists (e.g., mismatched IDs, missing tags), by documenting and escalating discrepancies to the onsite engineering team.

This work is critical in building a complete and accurate asset list that will feed into future maintenance, reliability, and compliance systems for a major pharmaceutical facility.

What We’re Looking For

Must-Have Qualifications

• 1–2+ years of industry experience working around HVAC and/or facilities equipment in industrial, commercial, institutional, or large building environments.
• Examples: manufacturing plants, large commercial buildings, hospitals, universities, data centers, etc.
• Ability to read and use P&IDs (Piping & Instrumentation Diagrams):
• You can use P&IDs and equipment lists to locate and verify equipment in the field.
• Comfortable with field-intensive work and detailed documentation:
• Physically able to walk the site, stand for extended periods, and climb stairs/ladders.
• Comfortable working in plant/utility/roof areas with appropriate PPE.
• Strong attention to detail in capturing and entering technical data into Excel (sorting/filtering, careful data entry).

• Operates multi-line telephone system. Receives telephone calls from citizens, both emergency and non-emergency; obtains and evaluates information and takes needed action; accesses language line for non-English speaking callers; and operates a TTY and Text-to-911 system for text calls and non-verbal callers. Operates and monitors multi-channel radio system to provide information to police officers; patches multiple agencies together when necessary; dispatches officers to the scene; operates portable walkie talkie; operates mobile dispatch center; uses appropriate codes and signals when dispatching calls; checks status of officers while they are on calls; dispatches alarms when instructed; monitors emergency channel for officer distress and dispatches assistance if needed.
• Enters information on calls in Computer Aided Dispatch (CAD) program; enters data as it is received from police officers on the scene; enters stolen vehicles, articles, wanted/missing persons; prepares messages in correct format and updates critical information in database, including business locations and emergency callout information, knox box locations, alarm information, and important alerts regarding the premises.
• Monitors Police Department video security system.
• Maintains database of residential security checks for out-of-town residents.
• Monitors Doppler radar and advises of severe weather.
• Communicates with other dispatchers from local, state and federal agencies in order to send appropriate level of response.
• Uses various law enforcement databases to gather information needed by officers; monitors incoming information from law enforcement agencies through NCIC/DCI; ensures accurate information is entered into database according to rules and regulations; checks for wanted/ missing persons, domestic violence orders, sex offenders, concealed carry permits, stolen property, driver's licenses, vehicle license plates/registrations, and weapons.
• Assists in training new telecommunicators; records training progress of new hires.
• Operators Dictaphone; researches past phone calls and radio traffic.
• Performs related duties as required.

• Work requires general knowledge of the functions and operations of the Communications Center and its related equipment and capabilities.
• Employee must have the ability to think clearly and act quickly in emergency situations.
• Employee must have the ability to control telephone conversations in order to efficiently obtain accurate information to provide correct, understandable instructions to the emergency responders.
• Employee must be able to receive and efficiently carry out instructions from the emergency responders.
• Employee must be able to speak clearly and use good diction.
• Employee must be able to use specialized law enforcement software to enter data and to retrieve information.

• Must be able to physically perform the basic life operational support functions of standing, walking, reaching, fingering, talking, hearing, and repetitive motions.
• Must be able to perform sedentary work exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Must possess the visual acuity to operate a computer terminal, visually inspect small defects or parts, operation or inspection of machines, and do extensive reading.

At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience.

As a Ground Maintenance Technician (GMT) in a stationary role, you will be a part of Delta's Ground Support Equipment team. A GMT (Stationary) specializes in completing repairs and utilizes preventive maintenance on motors and controls, Programmable Logic Controllers (PLC), pneumatic systems, conveyor systems, and machine shop equipment. The ideal candidate is proficient in the use of diagrams, sketches, operations manuals, manufacturer's instructions, and engineering specifications to resolve malfunctions and maintain equipment.

Summary of responsibilities:

• Locates sources of problems by observing mechanical devices in operation and repair with precision measuring and testing instruments.
• Determines changes in dimensional requirements of parts by inspecting used parts and using rulers, calipers, micrometers, and other measuring instruments.
• Ensures the proper functioning of mechanical, electro-mechanical, and electronic equipment by troubleshooting, repairing, maintaining, and calibrating industrial equipment and test equipment throughout Stationary GSE in accordance with approved manuals and procedures.
• Maintains equipment, parts, and supplies inventories by checking stock to log inventory levels; anticipating need; placing and expediting orders; and verifying receipt.
• Prepares maintenance reports by collecting, analyzing, and summarizing information and trends.

Qualified candidates must also possess at least one of the following:

• Electrical/Relay knowledge: Understanding and proficiency in repairing 12 to 50 VAC/DC control circuits, 120 VAC single-phase electrical circuits and control circuits, 480 VAC 3-phase electrical systems.
• PLC Controls/Network: Proficiency and knowledge of repairing PLC and the associated computer network systems. Allen Bradly PLCS, SLC 500, SLC 5000 and Micro Logix systems.
• Industrial Maintenance/Conveyor Systems/Passenger Loading Bridges (PLB): Knowledge of system operations for PLB, system operation for conveyor systems and heavy equipment maintenance on hydraulics/electrical/mechanical on large industrial machinery.
• Industrial A/C refrigeration: Knowledge of high-pressure point-of-use pre-condition air systems, low-pressure glycol chiller systems, and repair and isolate system failures, as well as the related software for both high- and low-pressure control circuits systems.
• 400 Hz Generator/Inverter Ground Power: Strong understanding of electronic and electrical components and proficiency at identifying problems and repairing and rebuilding them. A background in 400 Hz, testing equipment as needed to perform repair/overhaul, and the ability to read electrical schematics and drawings are required. Familiarity with Jetpower II, Jetpower Plus, and CSI units. Experience operating passive and resistive load banks and working in an electronics environment.

Delta Air Lines will never ask candidates for money throughout our recruitment process, including for any pre-employment screenings. All email communications with Delta's recruitment team will come from a Delta email domain. If you have any questions about the legitimacy of an outreach from Delta's recruitment team, you can contact

Internal Movement Eligibility

• Consistently prioritizes safety and security of self, others, and personal data.
• Embrace diverse people, thinking, and styles.
• Possesses a high school diploma, GED, or high school equivalency.
• Is at least 18 years of age and has authorization to work in the United States.
• Must have a valid driver's license.
• Must be proficient in English.
• Ability to lift items weighing between 50 and 70 pounds.
• Be willing to work a fixed and/or rotating schedule including afternoons, evenings, weekends, and holidays.
• Completion of a two-year degree at a post-secondary technical school or have a minimum of three years of demonstrated ability.
• Must achieve a satisfactory score on entry tests structured to determine ability to perform required tasks.

• A detailed understanding of mechanical, electrical, hydraulic, and pneumatic subject areas.
• Ability to read, comprehend, and apply information found in technical documents, manuals, and schematics.
• Strong communication while working as a team and coordinating repairs with other GMTs and outside vendors.
• Respond to customers' needs with minimum direction and perform repairs in time-sensitive situations.

• Competitive salary, industry-leading profit sharing program, and performance incentives.
• 401(k) with generous company contributions up to 9%.
• New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 – March 31).
• In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period.
• LGA/JFK employees may be reimbursed up to $250/month for specific transportation expenses through the NYC Transit Reimbursement Program.
• 10 paid holidays per calendar year.
• Birthing parents are eligible for 12-weeks of paid maternity/parental leave.
• Non-birthing parents are eligible for 2-weeks of paid parental leave.
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits.
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.
• Domestic and International space-available flight privileges for employees and eligible family members.
• Career development programs to achieve your long-term career goals.
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies.
• Recognition rewards and awards through the platform Unstoppable Together.
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.

Company Description

Founded in 1876 by A.M. Monteith and family-owned since its acquisition in 1951 by Frank J. Turner, Sr., Monteith Abstract & Title Company, Inc. has a long-standing tradition of excellence. Located in Central Texas, the company provides comprehensive abstracting, closing, and title insurance services to buyers, sellers, realtors, mortgage lenders, and builders. With over a century of industry experience, the company is dedicated to delivering high-quality services to its community and clients.

Role Description

The Business Development Representative helps boost the company's growth and sales. This position conducts market research, develops business strategies, builds client relationships, and identifies new business opportunities. Must be able to make calls to produce title and escrow business for our company. This position establishes relationships with individuals who can generate further business. This position also professionally promotes our services to existing and new agents.

Duties

• Becomes familiar with the company's vision and mission, seeking to accomplish set goals and objectives.
• Conducts market research and identifies potential clients and business opportunities.
• Cultivates strong relationships with new clients while maintaining existing client relationships.
• Maintains client information in the CRM database.
• Has a working knowledge of the title software for creating reports and researching client transactions.
• Works closely with staff across departments to implement growth strategies.
• Develops and implements sales strategies, client service and retention plans, and analyzes sales data to inform or update marketing strategies.
• Assists with drafting business plans, sales pitches, presentations, reference material, and other documents.
• Manages multiple projects concurrently and meets deadlines.
• Submits expense account according to schedule.
• Submits monthly commission reports to the manager according to a set schedule.
• Returns all texts/phone calls/emails in a timely manner as set by the manager.
• Maintain accurate CRM records and use the system to track leads and manage client interactions.
• Meets the minimum of in-person weekly contacts as set by the manager.
• Meets the minimum of weekly phone calls to prospects as set by the manager.
• Attends appropriate real estate boards, building and mortgage banker meetings, and other meetings within the industry to establish relationships and meet business development goals.
• Joins and actively participates in organizations that will produce leads for new business.
• Demonstrates strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients.
• Adheres to company policies and guidelines.
• Undertake various job-related tasks as assigned, demonstrating flexibility and willingness to support the team’s objectives.

Qualifications

EXPERIENCE

• One (1) to two (2) years' relevant work experience in business development or similar field preferred.
• Must understand title insurance and real property concepts, as well as general knowledge of the Texas Department of Insurance regulations

EDUCATION

• Bachelor’s degree in business management, marketing, or related field preferred.
• High School diploma or GED is required.

LICENSES/CERTIFICATIONS:

• A valid state driver’s license and clean driving record are required.
• Reliable transportation is required to meet with potential clients and attend events.
• The ability to obtain a Texas Notary Public license is preferred.

COMPETENCIES

• Job Knowledge/Technical Knowledge: Demonstrates a sound working knowledge of current role and the technical systems, applications and equipment used in performing this role, and understands the impact this role has on other business functions within the organization.
• Communication: The ability to write and speak effectively using appropriate conventions based on the situation; actively listens to others, asks questions to verify understanding, and uses tact and consideration when delivering feedback to others.
• Organization: Uses time efficiently by prioritizing and planning work activities.
• Integrity and Respect: Demonstrates the utmost level of integrity in all instances and shows respect towards others and towards company principles.
• Judgment: Demonstrates ability to make independent and sound decisions in all situations.
• Teamwork: Shares key information with others involved in a project or effort, works in harmony to accomplish objectives, responds with enthusiasm to directives, and shows support for departmental and organizational decisions.
• Quality: Sets high standards and measures of excellence to ensure quality assurance in every aspect of work performed.
• Accountability: Takes personal responsibility and ownership for adhering to all company policies and procedures while also completing work promptly and in accordance with performance expectations.
• Customer Service: The ability to demonstrate a series of activities designed to enhance the level of customer satisfaction.
• Manages Change: Demonstrates effectiveness and flexibility with changing environments, responsibilities, tasks, and people.
• Attention to Detail: Follows detailed procedures to ensure accuracy in the entry and reporting of data.
• Problem Solving: Identifies and resolves issues promptly by gathering and analyzing information skillfully.

Physical Demand

• Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner.
• Exerting up to 40 pounds of force occasionally to lift, carry, pull, or otherwise move objects.
• Manual dexterity sufficient to reach/handle items and work with the fingers.
• Close vision (clear vision at 20 inches or less); distance vision. (clear vision at 20 feet or more); color vision (ability to identify and distinguish colors)
• Ability to use reliable transportation as part of this position.

Work Environment

• Well-lighted, heated, and/or air-conditioned indoor office setting with adequate ventilation.
• Moderate noise. (examples: business office with computers and printers, light traffic)
• Occasionally, the employee will be outdoors in hot or cold weather for events.

Work Hours/Schedule

• Monday through Friday 8:00 am to 5:00 pm
• Work outside of stated business hours may be required due to business demands.
• Mandatory attendance at events may be required in the evening or on weekends.
• Answering calls, texts, and emails from clients outside of normal business hours may be required.

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person