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- Role: QE Solution Architect
- Skills: GHCP (GitHub Copilot), Azure OpenAI, AI-based test generation
- Experience: 14 + Years.
- Location: Houston TX.
Role Summary
We are seeking an AI-Driven Quality Engineering (QE) Solution Architect to lead the design and rollout of next‑generation, AI-enabled QE solutions powered by platforms such as GitHub Copilot (GHCP), Azure OpenAI, and intelligent automation toolchains. This role will drive RFP/proposal solutioning, lead strategic AI pilots, and deliver tangible quality, velocity, and cost benefits that accelerate client adoption of AI across the account. The architect will work closely with Sales, Delivery, DevOps, and Enterprise Architecture to position differentiated, automation-first QE solutions and enable account mining.
Key Responsibilities:
1. AI-Enabled QE Solutioning (Primary Charter)
- Architect AI-first QE solutions leveraging GHCP, Generative AI, ML-based defect prediction, autonomous test generation, and intelligent test data creation.
- Define AI use cases across the entire QE lifecycle—test design automation, risk-based optimization, impact analytics, and continuous validation.
- Build reusable AI accelerators, prompts, copilots, templates, and solution kits to differentiate QE offerings.
- Evaluate and recommend best-fit AI/QE platforms for client ecosystems including GHCP, Azure OpenAI, Selenium, Playwright, Tricentis, Katalon, and cloud-native DevOps stacks.
- Establish governance for responsible AI usage in QE.
2. Strategic Projects, Pilots & Account Mining
- Lead AI pilots and proof-of-value (PoV) initiatives to demonstrate measurable impact—cycle time reduction, automation uplift, defect leakage reduction, and cost efficiency.
- Drive cross-account AI adoption by identifying areas for modernization, automation, and AI-led productivity improvements.
- Shape new opportunities within accounts through strategic programs, capability showcases, and client workshops.
- Develop account-specific AI roadmaps, maturity models, and transformation charters.
3. Solutioning & Pre-Sales Leadership
- Own QE solutioning for RFPs, RFIs, and proposals, including estimation, delivery models, staffing, and differentiators.
- Create compelling value narratives highlighting AI-enabled acceleration, automation efficiency, and quality cost reduction.
- Represent QE in orals, client demos, and AI capability walk-throughs.
- Build scalable solution blueprints that integrate functional, automation, performance, security, data, and AI-driven validation.
4. Quality Engineering Leadership
- Provide architectural direction across Functional QA, UI/API automation, Performance, Security, and AI-led QE.
- Recommend enterprise-grade QE toolchains optimized for ERP, CRM, API-led, and cloud-native digital ecosystems.
- Drive QE modernization by introducing self-healing automation, autonomous test generation, shift-left testing, and DevOps‑integrated quality gates.
5. Collaboration, Governance & Delivery Alignment
- Work with Delivery, DevOps, Engineering, and Enterprise Architecture to ensure solution feasibility and adoption.
- Ensure seamless transition from solution to delivery including guardrails, scope clarity, and quality governance.
- Align solutions with organizational cost models, margin expectations, and client value realization frameworks.
Required Skills & Experience
- 12–15 years in QE; 3+ years in QE Architecture, AI-led QE, Solutioning, or Pre-Sales.
- Strong expertise with GHCP (GitHub Copilot), Azure OpenAI, AI-based test generation, and enterprise automation frameworks.
- Demonstrated experience leading client-facing AI pilots/PoVs.
- Ability to create high-quality proposal content—estimates, assumptions, solution writeups, value metrics.
- Excellent communication, storytelling, and stakeholder influence skills.
- Experience working with bid teams and large transformation programs.
Preferred Skills / Certifications
- Experience with AI/QE in ERP (SAP/Oracle/NetSuite), CRM, MuleSoft/API-led integrations, and cloud modernization programs.
- exposure to performance engineering, application security, and DevOps pipelines.
- Certifications: ISTQB, Agile, AWS/Azure, DevOps, GitHub, or AI certifications.
This is a 18+months contract opportunity with long-term potential and is located in Chicago IL / Addison TX / Charlotte NC (Hybrid).
Please review the job description below and contact me ASAP if you are interested.
Job ID:26-08859 Pay Range: $75
- $78/hour.
Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities: Define an architectural vision and solution architecture that aligns with business strategy, enterprise architecture principles, and technology platform choices.
Articulate the solution intent and operating environment, identify primary systems/subsystems and their interfaces, and define non-functional requirements.
Ensure solutions are fit for purpose by collaborating with stakeholders and vendors, while assessing the impact of strategic design decisions.
Work closely with both business and technology teams to shape the solution intent and architectural vision.
Rapidly develop high-level architecture designs, refining details as business requirements evolve; ensure designs are modular, flexible, and adaptable.
Apply best practices, templates, and documentation standards to produce architectural designs.
Partner with Product Managers/Owners to plan and prioritize technology-focused backlog items for the architecture runway.
Provide clarity to development teams on architectural aspects, offering solution options to overcome impediments.
Conduct design reviews to confirm all non-functional requirements are met (e.g., security, performance, scalability, usability, reliability).
Key Requirements and Technology Experience: Key Skills; Solution Architecture, Commercial Banking, Payments, Microservices, Cloud Architecture 10+ years’ experience in Banking/Financial Services technology.
Strong Commercial Banking domain knowledge in Corporate Payments, Commercial Card, Corporate Channels, Accounting Services, and Liquidity Management.
Solid understanding of SDLC methodologies (Waterfall and Agile).
Strong business partner engagement and coordination skills.
Excellent verbal and written communication skills for both technical and non-technical audiences.
Analytical thinking, attention to detail, problem-solving, and innovative mindset.
Ability to translate complex concepts into multiple architectural views for different audiences.
Broad IT knowledge, including financial software, middleware, and databases.
Skilled at interpreting business needs and applying innovative technology solutions.
Ability to drive shared service strategies and foster a performance culture.
Commitment to continuous improvement of products, processes, and tools.
Expertise in API design, microservices, and integration platforms.
Experience with cloud platforms (AWS, Azure, GCP).
Familiarity with DevOps, CI/CD pipelines, and containerization (Docker, Kubernetes).
Strong understanding of application architecture in modern development languages, including Java, .NET (C#), Python, and JavaScript/TypeScript frameworks (e.g., Angular, React).
Our client is a leading Banking and Financial Industry, and we are currently interviewing to fill this and other similar contract positions.
If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc.
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Join the team leading the next evolution of virtual care.
At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.
Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens.
Summary of Position
The AI SolutionsSpecialistis responsible forpartnering with business and technology stakeholders to design, integrate, and deliver AIpowered conversational agents and workflow automation solutions across the enterprise. This roleleads tothe technical implementation of AI platforms and agent development tools, ensuring secure, scalable, and compliant solutions that drive productivity and business value.Deep coding expertise is notrequired. However, the candidate must understand modern technology stacks, AI concepts, and system integration terminology.The ideal candidate will thrive inan evolving,fast-changingenvironment,where AI capabilities and standards continue to mature.Essential Duties and Responsibilities
- Work closely with business stakeholders toidentifyautomation opportunities.
- Lead the technical set up and integration ofconversational AI platform & agent development studiowithin the enterprise environment.- copilot agents preferred, deploying across enterprise not for personal use.
- Analyze business processes, data flows, and system architectures to support AI solution design.
- Support configuration and deployment of AI-powered agents,applications,and workflows.
- Design,build,and customize AI agents to automate workflows and improve productivity.
- Utilizedata platforms such asMicrosoft Fabric, Snowflake, Databricks, AWSfor data orchestration, governance, and compliance.
- Ensure seamless interoperabilityof agentsacrossMicrosoft and other enterprise applications asrequired.
- Evaluateand implement secure API integrationswith enterprise systems using APIsandconnectors to enable data exchange and workflow automation.
- Apply best practices for data security, identity management, and compliance with organizational and regulatory standards.
- Apply analytical judgment to assess feasibility, scalability, data readiness, and risks of AI use cases.
- Collaborate withcybersecurityand product teams to build robust AI solutions
- Test new AI agent enhancements, integrations, and fixes prior to release to ensure quality and expected behavior.
- Track and analyze performance metrics, including response quality, speed, reliability, andcost-effectivenessof AI agents and automated workflows.
- ContinuouslyoptimizeAI solutions based on performance data, user feedback, and evolving business needs.
- Document requirements, solution designs, architecture diagrams, and integration approaches in a clear and concise manner.
- Contribute to internal standards, reusable patterns, and best practices for AI agent and automation development.
- Support knowledge sharing and enablement across technical and business teams.
Qualifications Expected for Position
- Bachelor's degree in computer science, Information Systems, Engineering, Data Science, or a related fieldor equivalent combination of education and relevant professional experience.
- Advanced certifications or coursework in cloud platforms, data engineering, or AI/ML preferred.
- 3+years of experience in solution architecture, systems integration, automation engineering, or applied AI roles.
- 1+ year demonstrated ability to design, build, and deployAI-poweredagents, workflows, or conversational applications.
- Proven experience working directly with business stakeholders to translate operational needs into scalable technical solutions.
- Hands-on experience implementing enterprise automation or conversational AI solutions across multiple departments or use cases.
- Experienceoperatingin regulated orsecurity-consciousenvironments, supporting compliance and governance requirements.
- Strong experience designing and implementing enterprise system integrations using APIs, connectors, and automation frameworks.
- Experience working with modern data platforms (e.g.,Microsoft Fabric, Snowflake, Databricks, AWS) to support data orchestration, access control, and compliance.
- Solid understanding of identity management, access controls, and data security best practices.
- Ability to assess AI solution feasibility, including data readiness, scalability, performance, and cost considerations.
- Strong analytical andproblem-solvingskills with the ability to apply sound judgment to ambiguous or emerging AI use cases.
- Excellent written and verbal communication skills, with the ability to explain technical concepts to nontechnical audiences.
The base salary range for this position is$130,000 - $140,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026.Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications.This information is applicable for all full-time positions.
We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. All time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details.
As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.
Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Why join Teladoc Health?
Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission.
Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference.
Join a multi-faceted community that celebrates each colleague's unique perspective and is focused on continually improving, each and every day.
Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways.
Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.
Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn.
As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.
Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available at this link.
TRAVEL: At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact peoples lives around the world today, and for generations to come. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. In rapidly changing global security environments, Northrop Grumman brings informed insights and software-secure technology to enable strategic planning. We’re looking for innovators, who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we will support yours of expanding your personal network and developing skills, whether you are new to the field or an industry thought-leader. Networking Technology Professionals, We Want You!
The Northrop Grumman Classified Solutions team is seeking a highly experienced Senior Network Administrator to join its dynamic team of technical professionals. Note: Due to the classified nature of the work being performed, this position does not offer any virtual or telecommute working options. Applicants are encouraged to apply, only if they are willing to work on-site.
Maintain smooth operation of classified networks - LAN/WAN environments.
Plan, design, configure, and install network hardware in support of customer requirements.
Maintain technical expertise in all areas of networks and computer hardware / software interconnection, as well as interfaces, including routers, multiplexers, firewalls, switches, gateways, etc.
Create and ensure that appropriate network documentation exists, including operational instructions.
Provide regular monitoring, and network analysis, regarding short and long-range planning for [in-house] systems. May coordinate third-party maintenance for network equipment.
Design networks, or portions of networks, including the selection of hardware and software packages.
May coordinate third-party maintenance for network equipment.
Represent the organization in providing solutions to difficult technical issues associated with specific projects.
The successful applicant will demonstrate the ability to work in a team environment with engineering users, other network administrators, systems administrators, and computer/facility organizations.
Plan, manage and implement complex network designs in support of customer requirements.
Support network teams in project designs to clarify project requirements, provide design solutions, in accordance with standards.
Perform troubleshooting analysis of network infrastructure and associated systems.
Document network hardware and software technology components.
Implement and troubleshoot LAN technologies such as VLANs, trunking (port tagging), spanning-tree and protocols.
Provide third-level support and troubleshooting of network problems.
On occasion may provide after-hours and weekend support.
Interface regularly with customers and manage customer installation timelines and deliverables to help facilitate successful deployments.
Experience with HAIPE/TACLANE and other military COMSEC/CRYPTO equipment and procedures.
Experience in the use of network analysis tools (i.e. Experience with Microsoft Office, Visio, Project, PowerPoint and Excel is required
Lift equipment weighing up to 40 pounds as needed
Ability to work after hours, and weekends as needed
OR a Bachelors Degree with 8 years of experience; OR a High School Diploma (or equivalent) with 12 years of IT experience is required
Must have a DOD 8570 IAT level 2 baseline certification (example: Candidates must have a current and fully adjudicated DOD Top Secret level security clearance (at a minimum) in order to be considered
Candidates must have the ability to obtain, and maintain, a Top Secret/SCI level security clearance as a condition of employment
Experience designing and maintaining LAN & WAN based networks, managing routing protocols on large LAN environments, and experience with Cisco hardware (routers, switches, and firewalls)
Bachelor’s degree Network Engineering
Active Top Secret/SCI, Polygraph, or SAP/SAR access would be nice to have
Network+ certification and/or either a CCNP or a CCIE certification
Network design, analysis, and administration of routers, switches, hubs, and firewalls
Experience in the use of network analysis tools (i.e. Previous experience troubleshooting network procedures and best practices; experience with network challenges associated with systems integration, including COTS integration, capacity analysis and system architecture design
We offer flexible work arrangements, phenomenal learning opportunities, exposure to a wide variety of projects and customers, and a very friendly team environment. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.
The application period for the job is estimated to be 20 days from the job posting date. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.
As the AMER Industry PDS for Games, you will own and manage the execution plan with partners for the Games segment, driving go-to-market and building deep capability and capacity through strategic industry partners. You will possess a deep industry background and consulting experience that enables you to engage at the CXO level with LOB customers and partners.
Lead Games pipeline creation with a focus on game studios and game technology providers through customer-facing BD engaging CXO personas while building scalable mechanisms enabling partner-led delivery. Execute CXO Elevate plays across the Games segment targeting CMO, COO, CTO, CIO, and CFO buyers—deep experience working with one or more of these CXO personas is highly preferred.
The position requires strong business and technical acumen, along with working knowledge of the Games industry landscape including game development pipelines, live operations, multiplayer infrastructure, player engagement, and monetization strategies. You should have a demonstrated ability to think strategically about new go-to-market business models, solutions, and relevant partner engagement to help build and convey compelling value propositions for AWS customers through AWS Partners. You should also have a proven track record of influencing innovation through partners, with prior solution evangelization and program successes.
Key job responsibilities
Develop and execute the AMER Games Industry partner go-to-market strategy to expand & grow partners with industry specialization, driving pipeline creation that consistently exceeds attainment targets.
Lead cross-industry GTM efforts engaging CXO buyer personas beyond Games, executing scalable strategies for key use cases while serving as an industry thought leader on cloud gaming, AI/ML, live operations, player analytics, and AWS partner capability.
Drive proactive GTM initiatives delivering customer outcomes at scale via AWS partners, leading customer-facing activities at major conferences including GDC, Gamescom, executive innovation events, & panel discussions.
Collaborate with strategic partners to expand the AWS Games practice through scalable, industry-aligned motions and repeatable mechanisms across AMER game studios and publishers.
Build scalable mechanisms enabling partner-led delivery, transitioning ownership to operations teams while leveraging AI, automation, and knowledge sharing to improve sales cycle speed and win rates.
Represent Games in MBRs, providing insights on pipeline health, gaps, and corrective actions while guiding partners and internal teams to prioritize and sell high-impact solutions.
Influence cross-functional stakeholders—Global Sales, Partner Sales, Partner Management—to align on persona-based GTM initiatives, navigating matrixed environments while establishing C-level relationships with ISV and consulting partners.
A day in the life
Own customer outcomes by engaging CXO-level executives at game studios, publishers, and cross-industry accounts to understand business transformation priorities. Lead executive innovation events at industry conferences such as GDC and Gamescom, facilitate customer roundtables, generating Qualified+ pipelines, and conduct strategic meetings obsessing over customer success metrics.
Build and pilot mechanisms enabling partner-led delivery at scale, inventing approaches that simplify complex go-to-market challenges while taking full ownership of transitioning mechanisms to operations teams. Develop automation and AI-driven processes that simplify sales cycles while eliminating manual overhead.
Align AWS field teams to establish account targeting frameworks for always-on engagement. Coach field teams on partner-led strategies, simplifying complex partner ecosystems into actionable plays. Lead multi-party customer events, inventing collaboration models that simplify cross-organizational complexity.
About the team
The AMER Industry & Solutions (I&S) Team consists of subject matter experts across industries and technical domains, serving as the connective tissue between AWS Global sales and partner organizations—with a mission to deliver customer outcomes at scale via AWS partners by industry. We are industry-aligned, customer-obsessed while remaining partner-agnostic, and domain-specific, serving both decision makers in the technology buying process and partners who support them. Working backwards from customer and partner needs, we execute proactive go-to-market initiatives, build mechanisms to drive growth at scale via partners, drive interlocks between sales and partner organizations, evolve capabilities through AI and automation, and develop specialized knowledge into general knowledge. We lead with deep industry knowledge, build scale from day one, prioritize ruthlessly, absorb complexity, and experiment boldly.
This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.- 6+ years of developing, negotiating and executing business agreements experience
- 6+ years of professional or military experience
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience developing, leading, negotiating and executing corporate and/or business transactions
- Experience influencing internal and external stakeholders
- 6+ years of Go-To-Market, Business Development, Sales, or Consulting experience
- Experience in Games Industry (supporting title Development, Release, or Live Ops), or experience managing teams
- Bachelor's degree, or experience in a relevant field
- Experience communicating effectively with senior leadership
- Experience building scalable programs and repeatable scalable processes, levering various tools and methods to create scale and efficiency- 7+ years of Games Industry (supporting title Development, Release, or Live Ops) experience
- 7+ years of cloud architecture and solution implementation experience
- Experience with Games technology solutions including game development pipelines, multiplayer backend infrastructure, player analytics platforms, live operations tooling, anti-cheat solutions, and AI/ML-driven personalization and matchmaking
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at , CA, Irvine - 147,9 ,100.00 USD annually
USA, CA, Mountain View - 162,7 ,200.00 USD annually
USA, TX, Austin - 147,9 ,100.00 USD annually
USA, VA, Arlington - 147,9 ,100.00 USD annually
CarMax, the way your career should be!
Principal Engineer – Network, Cloud & Identity (ISE / NAC)
About This Role
CarMax is modernizing and scaling its technology platforms to support secure, reliable, and resilient digital experiences. As a Principal Engineer within the Solutions Delivery and Engineering organization, you will provide senior technical leadership across enterprise networking, cloud networking, and automation, with a specific focus on Identity Services Engine (ISE) and Network Access Control (NAC).
This role combines hands-on technical expertise with architectural guidance and cross-team influence. You will partner with engineering teams, operational support teams, architects, and leadership to implement, support, and evolve secure network platforms that support both cloud and on-premise environments.
Key Responsibilities
- Provide senior technical leadership for enterprise network and cloud networking platforms, ensuring reliability, scalability, and security.
- Partner with technology leadership to support large, cross‑organizational initiatives and address complex technical challenges.
- Collaborate with engineering, architecture, and product teams to design and deliver network and identity solutions aligned with business needs.
- Influence technical standards, patterns, and best practices across teams, with an emphasis on security, automation, and operational efficiency.
- Lead design and implementation efforts for network access control (NAC) and identity-based network security solutions.
- Mentor and guide engineers through technical reviews, design discussions, and problem resolution.
- Participate in on-call rotation to support scheduled change windows and incident response for enterprise networks.
- Display high level leadership skills, being able to drive the overall vision of the organization.
- Stay current with industry trends in networking, cloud connectivity, automation, and identity services, and apply relevant advancements where appropriate.
Role Summary
The Principal Engineer is a senior individual contributor role focused on technical depth, architectural consistency, and engineering excellence. This position requires strong problem-solving skills, the ability to work across organizational boundaries, and experience influencing technical direction without direct authority. You will be expected to balance strategic thinking with hands-on involvement, particularly in complex or high-impact initiatives related to network security and identity.
Required Qualifications
- Bachelor’s Degree in Computer Science, Decision Science, Engineering, Statistics, or a related field, or equivalent alternative education, skills, and/or practical experience is preferred.
- 7+ years of work experience required in Network, Cloud Network, Network Security, and other areas directly relevant to Network/Cloud/Automation responsibilities and tasks; multiple certifications preferred.
- Demonstrated experience working in large, complex enterprise environments.
Technical Experience
Network, Cloud, and Automation
- 7+ years of experience with enterprise routing, switching, firewalls, and wireless networks, with HPE Aruba and Fortinet experience preferred.
- 5+ years of experience designing, building, and operating network infrastructure in cloud platforms, with Azure preferred.
- Strong understanding of hybrid networking models connecting on‑premise environments with public cloud platforms.
- Experience with network automation and scripting using languages such as Python, Ansible or PowerShell.
- Proven ability to design and support highly available and resilient network architectures.
- Experience driving technical improvements or standards across multiple teams.
Identity, NAC, and Cisco ISE
- Hands-on experience designing, implementing, and supporting Cisco Identity Services Engine (ISE) in enterprise environments.
- Strong knowledge of Network Access Control (NAC) concepts and implementations for wired, wireless, and device administration use cases.
- Experience configuring authentication and authorization policies within Cisco ISE.
- Experience implementing and supporting TACACS+ for device administration and role-based access control.
- Ability to act as a technical subject matter expert for ISE and NAC, providing guidance to engineering teams and stakeholders.
Professional Skills
- Strong analytical and troubleshooting skills, with the ability to resolve complex technical issues.
- Clear and effective communication skills, both written and verbal.
- Ability to work independently while also collaborating across teams and disciplines.
- Attention to detail and a focus on operational stability and security.
- Interest in continuous improvement through automation and process optimization.
Work Location and Arrangement - This role can be based out of the following locations:
- Midtown: This role will be based out of the CarMax Midtown Office (Richmond, VA) and associates will work onsite 5 days per week
- Plano: This role will be based out of the Dallas Tech Hub (Plano, TX) and associates will work onsite 2 days per week.
Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 250 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.
Role - Sr Servicenow Solution Architect
Location—Chicago, IL - Hybrid 6 days in a month
Contract Role
Only W2 profiles
Job Description
POSITION SUMMARY:
The Senior Solution Architect – ServiceNow is a senior-level technology leader responsible for setting the strategic vision and architectural direction for the ServiceNow platform across the organization. This individual will define how to best leverage ServiceNow to deliver business value, improve operational efficiency, and reduce total cost of ownership (TCO).
The ideal candidate is a highly skilled technical expert and visionary who can translate complex business requirements into scalable, secure, and sustainable platform solutions. They will drive platform governance, integration strategies, and architecture standards while collaborating with cross-functional teams and other enterprise architects to ensure a cohesive, connected IT ecosystem.
CORE JOB RESPONSIBILITIES:
- Define and lead the ServiceNow platform vision and strategy to align with enterprise goals and evolving business needs.
- Architect end-to-end ServiceNow solutions across modules (e.g., ITSM, ITOM, HRSD, CSM, SecOps, App Engine) ensuring scalability, maintainability, and integration with broader enterprise systems.
- Act as a trusted advisor and subject matter expert on ServiceNow capabilities, platform governance, and architectural best practices.
- Establish and enforce platform standards, guardrails, and frameworks to ensure consistent, secure, and high-quality implementations.
- Collaborate closely with business and IT stakeholders to gather requirements, assess current state, and design target state solutions.
- Drive platform maturity and innovation by identifying new modules, capabilities, and enhancements aligned with business priorities.
- Lead the evaluation, design, and implementation of new ServiceNow features, upgrades, and integrations.
- Ensure that data models, workflows, and user experiences are consistent, reusable, and optimized.
- Provide technical oversight to development teams and support project delivery across multiple ServiceNow workstreams.
- Partner with other Solution Architects to ensure the ServiceNow platform integrates effectively within the broader enterprise architecture.
- Define and evolve methodologies, processes, and tooling for platform design, delivery, and governance.
- Monitor technology trends, platform roadmaps, and emerging practices to recommend innovative uses of ServiceNow to the business.
REQUIREMENTS FOR CONSIDERATION
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field. Advanced degree or certifications preferred.
- 7+ years of experience in IT architecture, design, and development roles.
- 5+ years of experience architecting and delivering solutions on the ServiceNow platform.
- Deep expertise in multiple ServiceNow modules (e.g., ITSM, ITOM, HRSD, CSM, App Engine).
- Proven experience designing scalable, secure, and maintainable platform architectures.
- Demonstrated success in leading platform strategy, governance, and roadmapping efforts.
- Knowledge of integration patterns and experience with REST, SOAP, MID Servers, and other integration methods.
- Experience working in agile and DevOps environments.
- Excellent communication, presentation, and stakeholder engagement skills.
- Strong leadership and influencing capabilities, with the ability to drive alignment across diverse teams and levels.
- ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) certifications strongly preferred.
Experience in large-scale enterprise environments; retail or multi-business unit experience is a plus.
Thanks,
Rahul Gupta
Direct : (732) 743-7543
SteerBridge Strategies is a modern technology company delivering innovative, mission‑focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial‑grade capabilities that accelerate operational effectiveness and drive measurable mission success.
At the core of SteerBridge is our people—especially the veterans whose leadership, problem‑solving mindset, and commitment to excellence elevate every project we support. We don’t simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve.
As a Solution Manager for Referrals and Community Care, you will play a pivotal role in supporting solution teams by overseeing administrative functions, tracking progress, and ensuring seamless logistical and programmatic operations. Your responsibilities will include facilitating collaboration among various internal and external stakeholders, including governance bodies, process engineering teams, the EHR vendor (Oracle Cerner), and other key program entities. You will be instrumental in supporting informaticists with strategic planning, documentation, and administrative tasks, as well as assisting solution experts and advisors in translating functional requirements and managing ticketing activities. Additionally, you will coordinate and monitor vendor activities to maintain scope and schedule alignment, facilitate design reviews, and provide recommendations for optimizing solutions.
In this role, you will also support functional testing teams with their initiatives, coordinate interface change requests with technical teams, and engage in enterprise-to-site deployment activities. Your involvement will extend to supporting the Lessons Learned process, collaborating with all functional and clinical leadership pillars, and working closely with training and change management teams. Exposure to tools and processes such as Cerner Millennium, project tracking systems, and clinical workflow analysis will be highly beneficial. Experience managing complex projects, working with diverse stakeholder groups, and navigating large-scale enterprise environments will help you excel in this position, as will a strong understanding of healthcare operations and electronic health record systems.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life Insurance
- 401(k) Retirement Plan with matching
- Paid Time Off
- Paid Federal Holidays
Qualifications
- 5-8 years of experience providing administrative, logistical, and programmatic support to solution teams.
- Experience facilitating collaboration between multiple stakeholder groups, such as client governance bodies, process reengineering teams, system vendors, and local site teams.
- Demonstrated ability to support informaticists with strategic planning, administrative support, and documentation.
- Experience supporting solution experts and solution advisors in translating functional requirements.
- Ability to collaborate on ticket management activities.
- Experience supporting user acceptance testing and functional testing activities.
- Proven skills in coordinating and monitoring vendor activities to support scope and schedule management.
- Ability to facilitate design reviews and provide guidance and recommendations for solution optimization.
- Experience supporting enterprise rollout initiatives and continuous improvement processes (Lessons Learned).
- Ability to coordinate with cross-functional leadership, training, change management, and technical interface teams on change requests.
- Direct experience with Electronic Health Record (EHR) systems.
- Demonstrated experience in project coordination/management, including tracking deliverables, managing schedules, and facilitating meetings.
- Experience in clinical workflow analysis and translating clinical or functional requirements for IT systems.
- Experience working with diverse stakeholder groups, including technical teams, clinical staff, program leadership, and external vendors.
- Prior experience working within a large, complex public sector or enterprise environment.
Education:
Bachelor’s Degree
Preferred Qualifications
- Experience with Cerner Millennium, specifically Referrals and Community Care.
- Knowledge of healthcare operations such as scheduling, pharmacy, lab, and clinical documentation.
- Familiarity with public sector or large enterprise processes, terminology, and culture.
- Experience supporting enterprise rollout initiatives and continuous improvement processes.
- Experience coordinating with training, change management, and interface teams.
$117,000 - $127,000 a year
SteerBridge Strategies is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants and employees are treated with respect and dignity—regardless of race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any other characteristic protected by law.
We also provide reasonable accommodations for individuals with disabilities in accordance with applicable laws. If you require assistance during the application process, we encourage you to reach out so we can support your needs.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
SteerBridge Strategies is a modern technology company delivering innovative, mission‑focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial‑grade capabilities that accelerate operational effectiveness and drive measurable mission success.
At the core of SteerBridge is our people—especially the veterans whose leadership, problem‑solving mindset, and commitment to excellence elevate every project we support. We don’t simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve.
As a Solution Manager for Registration, you will play a pivotal role in supporting solution teams by overseeing administrative functions, tracking progress, and ensuring seamless logistical and programmatic operations. Your responsibilities will include facilitating collaboration among various internal and external stakeholders, including governance bodies, process engineering teams, the EHR vendor (Oracle Cerner), and other key program entities. You will be instrumental in supporting informaticists with strategic planning, documentation, and administrative tasks, as well as assisting solution experts and advisors in translating functional requirements and managing ticketing activities. Additionally, you will coordinate and monitor vendor activities to maintain scope and schedule alignment, facilitate design reviews, and provide recommendations for optimizing solutions.
In this role, you will also support functional testing teams with their initiatives, coordinate interface change requests with technical teams, and engage in enterprise-to-site deployment activities. Your involvement will extend to supporting the Lessons Learned process, collaborating with all functional and clinical leadership pillars, and working closely with training and change management teams. Exposure to tools and processes such as Cerner Millennium, project tracking systems, and clinical workflow analysis will be highly beneficial. Experience managing complex projects, working with diverse stakeholder groups, and navigating large-scale enterprise environments will help you excel in this position, as will a strong understanding of healthcare operations and electronic health record systems.
Here is what you need:
Bonus if you have:
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life Insurance
- 401(k) Retirement Plan with matching
- Paid Time Off
- Paid Federal Holidays
Qualifications
5-8 years of experience providing administrative, logistical, and programmatic support to solution teams.
Experience facilitating collaboration between multiple stakeholder groups, such as client governance bodies, process reengineering teams, system vendors, and local site teams.
Demonstrated ability to support informaticists with strategic planning, administrative support, and documentation.
Experience supporting solution experts and solution advisors in translating functional requirements.
Ability to collaborate on ticket management activities.
Experience supporting user acceptance testing and functional testing activities.
Proven skills in coordinating and monitoring vendor activities to support scope and schedule management.
Ability to facilitate design reviews and provide guidance and recommendations for solution optimization.
Experience supporting enterprise rollout initiatives and continuous improvement processes (Lessons Learned).
Ability to coordinate with cross-functional leadership, training, change management, and technical interface teams on change requests.
Direct experience with Electronic Health Record (EHR) systems.
Demonstrated experience in project coordination/management, including tracking deliverables, managing schedules, and facilitating meetings.
Experience in clinical workflow analysis and translating clinical or functional requirements for IT systems.
Experience working with diverse stakeholder groups, including technical teams, clinical staff, program leadership, and external vendors.
Prior experience working within a large, complex public sector or enterprise environment.
Education:
Bachelor’s Degree
Preferred Qualifications
Experience with Cerner Millennium, especially Registration.
Knowledge of healthcare operations such as scheduling, pharmacy, lab, and clinical documentation.
Familiarity with public sector or large enterprise processes, terminology, and culture.
Experience supporting enterprise rollout initiatives and continuous improvement processes.
Experience coordinating with training, change management, and interface teams.
SteerBridge Strategies is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants and employees are treated with respect and dignity—regardless of race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any other characteristic protected by law.
We also provide reasonable accommodations for individuals with disabilities in accordance with applicable laws. If you require assistance during the application process, we encourage you to reach out so we can support your needs.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
SteerBridge Strategies is a modern technology company delivering innovative, mission‑focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial‑grade capabilities that accelerate operational effectiveness and drive measurable mission success.
At the core of SteerBridge is our people—especially the veterans whose leadership, problem‑solving mindset, and commitment to excellence elevate every project we support. We don’t simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve.
As the Senior Solution Advisor for Perioperative Services, you will be a critical subject matter expert and trusted advisor, bridging the gap between the client’s surgical and anesthesia departments and the capabilities of the Oracle Health (Cerner) Millennium EHR. You will guide stakeholders through complex workflow transformations, driving the successful design and adoption of the SurgiNet and Anesthesia Management solutions. Your primary objective is to ensure these solutions improve patient safety, optimize resource utilization (ORs, staff, equipment), and ensure accurate charge capture in the highly complex perioperative environment.
To excel in this senior position, you must have a strong background in perioperative informatics, OR nursing/technology, or clinical applications consulting. You will lead the design of the entire surgical journey, from case scheduling to PACU, and be the go-to expert for the intricate processes of preference card management and supply/implant documentation. You will also oversee the integration of the Anesthesia Information Management System (AIMS) with physiological monitors and anesthesia machines. Your role will involve close collaboration with key stakeholders—including surgeons, anesthesiologists, OR nurses, schedulers, sterile processing directors, and supply chain leaders—to ensure the perioperative suite is safe, efficient, and financially sound.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life Insurance
- 401(k) Retirement Plan with matching
- Paid Time Off
- Paid Federal Holidays
Key Responsibilities:
Client & Stakeholder Engagement:
Serve as the primary consultant for perioperative leadership on all aspects of the Oracle Health SurgiNet and Anesthesia solutions.
Provide expert support and knowledge transfer on perioperative best practices, including governance for preference cards, block scheduling, and charge capture.
Work directly with client counterparts to facilitate design workshops, review deliverables, and drive consensus on perioperative workflow and build changes.
Solution Design & Workflow Analysis:
Lead the analysis and design of the end-to-end perioperative workflow, including case scheduling, pre-admission testing (PAT), intraoperative nursing and anesthesia documentation, and PACU.
Oversee the design and maintenance strategy for foundational elements like surgical preference cards, resource scheduling (rooms/equipment), and integration with supply chain/inventory management.
Define requirements for the Anesthesia Information Management System (AIMS), including its integration with bedside monitors via CareAware for real-time data flow.
Implementation & Solution Management:
Act as a lead or driver for testing events, including developing and documenting scripts in an Application Lifecycle Management (ALM) tool to validate complex surgical and anesthesia workflows.
Provide expert support for cutover planning, go-live execution, and post-go-live sustainment, including ticket management for perioperative issues.
Assist in the review of training manuals and job aids to ensure they accurately reflect the configured workflows and system design.
Required Qualifications:
Experience: A minimum of 5-7 years of combined experience in perioperative informatics, surgical services leadership, or as an OR nurse/technologist with significant "super user" or implementation experience.
Oracle Health/Cerner Expertise: Direct, hands-on experience with the Oracle Health (Cerner) Millennium platform. Specific expertise in SurgiNet, Anesthesia Management, Preference Card Management, and CareAware is required.
Domain Expertise: Demonstrated expertise in perioperative workflows, sterile processing, preference card management, surgical billing/charging, and resource management.
Communication: Excellent verbal and written communication skills, with the ability to effectively engage with both technical teams and senior clinical/surgical leadership.
Education: Bachelor’s degree in a related field. A clinical background and license (e.g., RN, CST) is strongly preferred.
SteerBridge Strategies is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants and employees are treated with respect and dignity—regardless of race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any other characteristic protected by law.
We also provide reasonable accommodations for individuals with disabilities in accordance with applicable laws. If you require assistance during the application process, we encourage you to reach out so we can support your needs.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
