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Specification Lighting Sales (SLS)

Specification Sales Representative, New York City

At SLS, our employees are our greatest asset. As a leading New York City lighting and controls agency, the design and construction community relies on our ability to design projects within budget and deliver on time. SLS’s consistent growth in the market is attributed to our ability to uphold our core principles: offering superior service, demonstrating value, maintaining relevance, and operating with integrity. 

SLS is seeking a Specification Sales Representative for New York City. This representative will be responsible for developing and maintaining relationships with key specifiers (architects, interior designers, and/or engineers), as well as certain clients in Long Island or Westchester, while both growing market share and building new accounts for SLS.

The ideal candidate will have an understanding of the project dynamics of commercial architecture and construction, an ability to learn new technical information, be self-motivated, and present well. A background in lighting sales is ideal but not required.

This role will be based in New York City. It will require travel within this region, with occasional travel outside of the region for factory visits.

Role & Responsibilities:

• Responsible for securing lighting specifications via the development of relationships with specifiers and manufacturers.
• Understand (or learn) the lighting industry, products and market trends.
• Achieve annual and quarterly targets assigned by the agency. 
• Identify and generate new opportunities to build the SLS portfolio.
• Responsible for showcasing all new products into the market. This entails confidently and knowledgeably presenting new products and highlighting their features and benefits.
• Build strong internal relationships with SLS project management, quotes and sales team.
• Determine customer product needs while in the field and aligning those needs with existing products and new products under development.
• Target and contact key architects, engineers, lighting designers, etc, and develop positive relationships to secure specifications and sales.
• Regularly report on key accomplishments and monitor key metrics to identify areas for improvement.
• Maintain customer and prospect data including contacts, status on outstanding commitments, meeting notes, etc.

Qualifications:

• Required: an undergraduate degree in a related field (architecture, design, engineering,) OR equivalent relevant work experience in design, construction or design sales. Example applicants might have a background as an architect, lighting designer, commercial interior designer, regional sales manager for a lighting brand, or as a specification sales agent.
• Preferred experience level may be in the range of 2 – 10 years in a relevant role in the industry.
• Highly motivated and target driven with a proven track record in sales or project-related work.
• Must demonstrate an understanding of various aspects of the architectural lighting industry
• Must possess a comfort level with public speaking for presentations and have a professional command of oral and written communication skills.
• Strong organizational skills and time management skills, with the ability to manage multiple priorities and business relationships.
• Demonstrates an affinity for relationship building.

Benefits

• Healthcare coverage
• 401k
• 2+ weeks of vacation time, plus company holidays and personal/sick days
• Reimbursed cell phone bill
• Client expense account
• Compensation is in the range of 100K - $150K+ commission.

We welcome you to apply for the position if your experience matches the qualifications outlined and will reach out if we’d like to move you forward in the interview process.

Please submit your resume and a brief cover letter to James Daunt, EVP of Business Development at

SLS is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law.

kills

Location: SoHo, NYC (Hybrid)

Salary: $100K - $120K + Equity

About the Role

We are seeking an experienced Account Success Manager to support and optimize our clients' campaigns, ensuring that they achieve their advertising goals and maximize the potential of their creatives and budget. As a key liaison between Upscale AI and our customers, you’ll be responsible for driving account success, providing strategic guidance, and enhancing customer satisfaction through proactive campaign management and support.

About Us

Upscale AI is transforming how ecommerce and DTC brands use video and streaming TV to grow. Our platform combines:

• AI-Driven Creative Generation – turning brand assets into TV-quality ads automatically
• Performance Media Buying – buying streaming TV & YouTube like digital, with precision targeting
• Advanced Attribution – proving ROI across ecommerce and retail channels

We’ve helped brands like Jones Road Beauty, Westmore Beauty, Branch Furniture, and Lalo scale video advertising that drives business outcomes. 

Backed by M12 (Microsoft’s Venture Fund), NVP Capital, and Eniac Ventures, we’re scaling fast and hiring foundational team members to help us reach the next stage of growth.

Key Responsibilities

• Customer Success & Optimization: Serve as the primary point of contact for customers, understanding their business objectives, and ensuring their campaigns align with these goals. Analyze and optimize campaign performance, providing data-driven insights and recommendations to improve creative effectiveness and ROI. Proactively monitor customer accounts to identify and address issues, recommending adjustments to budget, targeting, and creative elements as needed.
• Campaign Strategy & Execution: Collaborate with customers to develop tailored campaign strategies that leverage our platform’s unique capabilities, aligning with their brand goals and KPIs. Guide clients on best practices for creative design, media placement, and targeting to ensure optimal results. Coordinate with internal teams, including creative, data, and engineering, to execute and refine campaign strategies.
• Relationship Building & Retention: Build and maintain strong relationships with customers, promoting trust and collaboration to ensure long-term satisfaction and retention. Conduct regular check-ins and quarterly reviews, presenting insights, achievements, and strategic recommendations for future campaigns. Gather and report customer feedback to internal teams, advocating for features and solutions that meet evolving client needs.
• Performance Tracking & Reporting: Track, measure, and report on campaign performance and key metrics, providing transparent insights to clients. Utilize data analytics tools to continuously monitor success metrics and develop actionable recommendations. Prepare and present performance reports, highlighting successes and growth opportunities.
• Product & Industry Expertise: Stay informed on industry trends, platform updates, and new features to provide customers with the latest information and ensure their campaigns remain competitive. Act as a subject matter expert on the Upscale platform, guiding clients in making the most of our technology.

Qualifications

• Experience: Minimum of 4 years in customer success, account management, or campaign management, ideally within advertising, digital marketing, or related industries. Proven success in managing customer accounts, optimizing campaigns, and delivering measurable improvements in campaign performance.
• Technical & Analytical Skills: Familiarity with digital advertising metrics, performance measurement, and data analytics tools. Ability to analyze data, interpret results, and communicate insights effectively to customers. Experience with advertising platforms, campaign management tools, and optimization practices.
• Communication & Collaboration: Excellent communication and interpersonal skills, with a client-focused approach and ability to present complex information in an understandable way. Strong relationship-building skills with experience in managing customer expectations and providing responsive, proactive support.
• Problem-Solving: Proactive problem solver with the ability to identify issues, evaluate options, and implement effective solutions. Ability to work in a fast-paced, dynamic environment, handling multiple accounts and priorities.
• Education: Bachelor’s degree in Marketing, Business, Communications, or a related field.

What We Offer

• Competitive salary and benefits package.
• Flexible work hours and remote work options (average 3 days per week in office).
• Opportunities for professional growth and development.
• A collaborative and inclusive work environment.
• The chance to work on an exciting and innovative startup.
• Work with a seasoned team of serial entrepreneurs.

** REMOTE ROLE, YOU MUST LIVE IN THE NEW YORK CONSIDERED **

This is a very exciting time for Thryv as we are making waves in becoming an international leading SaaS and platforms business provider for Small to Medium-Sized Businesses (SMB’s). We’ve been around in one form or another for more than 125 years, always with one goal in mind – helping small businesses compete and win. We provide the technology, software and local business automation tools that small businesses need to better manage their time, communicate with clients, and get paid so they can take control of their business and be more successful. Thryv is a seven-time winner of Selling Power Magazine’s Top 60 companies to Sell For, as well as Newsweek’s list of America’s 100 most loved global workplaces for 2024 and 2025!

Thryv, Inc. - Thryv Makes Selling Power’s Annual 60 Best Companies to Sell for List for Seventh Consecutive Year

Global Most Loved Workplaces 2025 - Newsweek

About the role:

This role is responsible for increasing Thryv’s penetration to the existing client base, increasing client engagement with existing software clients, and growing the SaaS client base through new sales. This role calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota. Conducting the majority of client interactions remotely, this role has the flexibility to meet in person as needed.

• Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs.
• Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e. networks, referrals, etc.) and company-initiated prospecting programs.
• Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.).
• Participates in sales meetings, call calibrations, and training as needed.

About Thryv- End-to-end client experience platform:

Thryv provides a secure, easy-to-use platform that automates tasks and allows clients to put their customers at the center of their business. Our software offers Customer Relationship Management (CRM), Search Engine Optimization, Marketing, online invoices & receipts, text messaging, email marketing, print and social media management. This automation provides the edge local businesses need to better succeed in their market.

We do it all with a convenient client experience management app that allows small business owners to get the job, manage the job and get credit all from the palm of their hand.

In This Role, You’ll Get To:

• Help grow local business market share
• Defend small business America and the American Dream
• Work with existing clients and hunt for new business
• Become SaaS (software as a service) experts
• Receive world-class training
• Have the support of a four-time winner of The Top 60 Companies to Sell For company with a 125+ year legacy
• Educate and guide prospects through the buyer’s journey to help them learn how Thryv can grow their business
• Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
• Bring your thinking, strategies and ideas to advance our company’s values, unique culture and vision for the future

We Are Looking for People Who:

• We are seeking driven and hungry individuals to strategize and offer our unique software solutions to local business owners
• Who are engagement gurus while properly managing expectations
• Have the desire and commitment to do what it takes to be successful in sales
• Have a positive outlook and a strong ability to take responsibility for their successes and failures
• Goal oriented…you’re known for destroying your sales goals
• Persuasive…you can explain software solutions in simple terms
• Exceed sales quotas and expectations
• Build and nurture a pipeline of prospects and close deals
• Develop great solutions to help customers WIN!
• Comfortable working in a remote capacity: Hi-Speed internet, acceptable office setting and proper business attire is a must.

Basic Qualifications

• We are hiring for both entry level (1-3 years of experience) and senior level (3+ years of experience) candidates.
• Direct sales experience required (preferably in a SaaS role or company)
• Senior level requires 2+ years’ experience in outbound sales (full sales cycle)
• Industry knowledge with the ability to gain a thorough understanding of the Thryv product suite
• Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships.
• Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands
• Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures
• Strong technical skills with proficiency in MS office and the ability to learn new programs and systems
• Associate’s degree (or international equivalent) or equivalent experience required

Who We Are

At Thryv, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win and succeed. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful. We support businesses across the U.S., and we have team members all around the country (even internationally). In fact, we’re a work-from-anywhere company, because that’s how we get the work done. Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable, paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. Here at Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning.

Find out more at /careers/

Belonging at Thryv

We believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success. We want our employees to feel a part of something big, and we encourage the sharing of ideas and collaboration across the organization. We strive to ensure our work environment reflects diversity, fairness and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success.

Requisition Detail and Process

This information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. The final job level offered may vary based on the applicant’s competencies and qualifications such as experience and education, and other job-related reasons.

Our Commitment to Equal Opportunity

Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment

The on-target earnings (“OTE”)(base + incentives) for these positions is $137K per year with the ability to make more in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.

Featured benefits

Medical insurance, Vision insurance, Dental insurance, 401(k), Paid maternity leave, Paid paternity leave, Tuition assistance, Disability insurance

• Competitive base pay and overall compensation package
• Full benefits: Medical, Dental, Vision
• Generous PTO, vacation, sick, and holidays
• Life Insurance coverage
• 401K

We’re looking for an experienced Senior RF Wireless Engineer to design, survey, and optimize enterprise wireless networks. This role includes RF planning, predictive and physical site surveys, troubleshooting wireless performance, and supporting Cisco wireless infrastructure.

Requirements

• 5+ years of RF wireless engineering experience
• Strong RF design and site survey experience (Ekahau, spectrum analyzers)
• Experience with Cisco wireless access points and controllers
• Knowledge of LAN/WAN, DNS, DHCP, VPN, and network security
• Experience troubleshooting wireless and network performance

Preferred

• CCNP or CWNP certification
• Experience with RF design tools (Visio, AutoCAD)

AI Trainer for Clinical Healthcare Research

Pay: $40-60/hr

Location: New York, NY

U.S. Citizens or GC Holders Only; No Visa Sponsorship

No relocation; Local Candidates Only

No c2c/third parties

Responsibilities:

• Train, fine-tune, and evaluate clinical AI models using real-world healthcare data
• Develop gold-standard evaluation benchmarks for medical AI systems
• Identify model biases, hallucinations, and unsafe outputs in clinical contexts
• Collaborate with physicians, nurses, and specialists to validate AI outputs
• Create feedback loops to continuously improve model performance
• Ensure compliance with HIPAA and healthcare data privacy standards
• Support deployment teams in validating AI systems prior to clinical rollout
• Contribute to documentation for regulatory review and quality assurance

Qualifications:

Required

• Clinical background (RN, MD, DO, PA, NP, PharmD, or equivalent healthcare credential) OR advanced degree in healthcare informatics, biomedical sciences, or related field
• 2+ years of clinical experience or healthcare operations experience
• Familiarity with electronic health record (EHR) systems
• Strong understanding of clinical documentation standards and terminology (ICD-10, CPT, SNOMED, etc.)
• Ability to critically evaluate medical content for accuracy and safety
• Strong written communication skills

Preferred

• Experience working with AI/ML systems or healthcare analytics
• Background in clinical quality improvement or patient safety
• Knowledge of regulatory frameworks (HIPAA, FDA software as a medical device guidance)
• Experience in data annotation, model evaluation, or prompt engineering
• Familiarity with LLMs and generative AI systems

Are you an experienced Enterprise Communications Engineer with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Enterprise Communications Engineer for a contract-to-hire position to work at their company in New York, NY.

Position Summary: Responsible for executing efforts to manage IT Rooms (IDF's and MDF's) throughout the Client's site. The resource must collaborate with appropriate stakeholders to ensure efforts are successful.

Primary Responsibilities/Accountabilities:

• Responsible for executing day-to-day operational and project tasks for IDFs and MDFs.
• Responsibilities include executing efforts in IDF's and MDF's relating to LVC, space, power, and cooling.
• Assists IT room remediation team with project tasks and provides day two support for LVC remediations.
• Works with local real estate services and engineering to address any power or cooling deficiencies.
• Works with appropriate teams to address security concerns regarding IDFs and MDFs.
• Recommends and implements cable plant infrastructure solutions to resolve issues.
• Responsible for cleaning out IT rooms as needed to bring rooms to a serviceable condition.
• Performs port scrubs in IDF/MDF room.
• Decommissioning and coordinating removal of legacy equipment from IT rooms.
• Creates/Updates Rack Elevations for IDFs/MDFs.
• Manage tasks assigned in ServiceNow, SharePoint, and in project software
• Performs related duties, as required.

Position Summary:

The Scientific Computing and Data group at the Icahn School of Medicine at Mount Sinai partners with scientists to accelerate scientific discovery. To achieve these aims, we support a cutting-edge high-performance computing and data ecosystem along with MD/PhD-level support for researchers. The group is composed of a high-performance computing team, a clinical data warehouse team and a data services team.

The Lead HPC Architect, Cybersecurity, High Performance Computational and Data Ecosystem, is responsible for designing, implementing, and managing the cybersecurity infrastructure and technical operations of Scientific Computing’s computational and data science ecosystem. This ecosystem includes a 25,000+ core and 40+ petabyte usable high-performance computing (HPC) systems, clinical research databases, and a software development infrastructure for local and national projects. The HPC system is the fastest in the world at any academic biomedical center (Top 500 list).

To meet Sinai’s scientific and clinical goals, the Lead brings a strategic, tactical and customer-focused vision to evolve the ecosystem to be continually more resilient, secure, scalable and productive for basic and translational biomedical research. The Lead combines deep technical expertise in cybersecurity, HPC systems, storage, networking, and software infrastructure with a strong focus on service, collaboration, and strategic planning for researchers and clinicians throughout the organization and beyond. The Lead is an expert troubleshooter, productive partner and leader of projects. The lead will work with stakeholders to make sure the HPC infrastructure is in compliance with governmental funding agency requirements and to promote efficient resource utilizations for researchers

This position reports to the Director for HPC and Data Ecosystem in Scientific Computing and Data.

Key Responsibilities:

HPC Cybersecurity & System Administration:

• Design, implement, and manage all cybersecurity operations within the HPC environment, ensuring alignment with industry standards (NIST, ISO, GDPR, HIPAA, CMMC, NYC Cyber Command, etc.).
• Implement best practices for data security, including but not limited to encryption (at rest, in transit, and in use), audit logging, access control, authentication control, configuration managements, secure enclaves, and confidential computing.
• Perform full-spectrum HPC system administration: installation, monitoring, maintenance, usage reporting, troubleshooting, backup and performance tuning across HPC applications, web service, database, job scheduler, networking, storage, computes, and hardware to optimize workload efficiency.
• Lead resolution of complex cybersecurity and system issues; provide mentorship and technical guidance to team members.
• Ensure that all designs and implementations meet cybersecurity, performance, scalability, and reliability goals. Ensure that the design and operation of the HPC ecosystem is productive for research.
• Lead the integration of HPC resources with laboratory equipment for data ingestion aligned with all regulatory such as genomic sequencers, microscopy, clinical system etc.
• Develop, review and maintain security policies, risk assessments, and compliance documentation accurately and efficiently.
• Collaborate with institutional IT, compliance, and research teams to ensure all regulatory, Sinai Policy and operational alignment.
• Design and implement hybrid and cloud-integrated HPC solutions using on-premise and public cloud resources.
• Partner with other peers regionally, nationally and internationally to discover, propose and deploy a world-class research infrastructure for Mount Sinai.
• Stay current with emerging HPC, cloud, and cybersecurity technologies to keep the organization’s infrastructure up-to-date.
• Work collaboratively, effectively and productively with other team members within the group and across Mount Sinai.
• Provide after-hours support as needed.
• Perform other duties as assigned or requested.

Requirements:

• Bachelor’s degree in computer science, engineering or another scientific field. Master's or PhD preferred.
• 10 years of progressive HPC system administration experience with Enterprise Linux releases including RedHat/CentOS/Rocky Systems, and batch cluster environment.
• Experience with all aspects of high-throughput HPC including schedulers (LSF or Slurm), networking (Infiniband/Gigabit Ethernet), parallel file systems and storage, configuration management systems (xCAT, Puppet and/or Ansible), etc.
• Proficient in cybersecurity processes, posture, regulations, approaches, protocols, firewalls, data protection in a regulated environment (e.g. finance, healthcare).
• In-depth knowledge HIPAA, NIST, FISMA, GDPR and related compliance standards, with prove experience building and maintaining compliant HPC system
• Experience with secure enclaves and confidential computing.
• Proven ability to provide mentorship and technical leadership to team members.
• Proven ability to lead complex projects to completion in collaborative, interdisciplinary settings with minimum guidance.
• Excellent analytical ability and troubleshooting skills.
• Excellent communication, documentation, collaboration and interpersonal skills. Must be a team player and customer focused.
• Scripting and programming experience.

Preferred Experience

• Proficient with cloud services, orchestration tools, openshift/Kubernetes cost optimization and hybrid HPC architectures.
• Experience with Azure, AWS or Google cloud services.
• Experience with LSF job scheduler and GPFS Spectrum Scale.
• Experience in a healthcare environment.
• Experience in a research environment is highly preferred.
• Experience with software that enables privacy-preserving linking of PHI.
• Experience with Globus data transfer.
• Experience with Web service, SAP HANA, Oracle, SQL, MariaDB and other database technologies.

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Roles & Responsibilities:

The Scientific Computing and Data group at the Icahn School of Medicine at Mount Sinai partners with scientists to accelerate scientific discovery. To achieve these aims, we support a cutting-edge high-performance computing and data ecosystem along with MD/PhD-level support for researchers. The group is composed of a high-performance computing team, the research clinical data warehouse team and a research data services team.

The Senior HPC Administrator, High Performance Computational and Data Ecosystem, is responsible for a computational and data science ecosystem for researchers at Mount Sinai. This ecosystem includes high-performance computing (HPC) systems, clinical research databases, and a software development infrastructure for local and national projects. To meet Sinai’s scientific and clinical goals, the Senior Administrator has a good technical understanding for computational, data and software development systems along with a strong focus on customer service for researchers. The HPC Senior Administrator is an expert troubleshooter and productive team member and leads projects to effective and efficient completion independently under little to no supervision. This position reports to the Director for Computational & Data Ecosystem in Scientific Computing. Specific responsibilities are listed below.

Responsibilities

• Design, deploy and maintain Scientific Computing’s computational and data science ecosystem including ~30,000 cores with high bandwidth, low latency interconnects, GPUs, large shared memory nodes, databases, scientific workflows and 30+ petabytes of storage in production, clinical data warehouse and software development environment.
• Lead the troubleshooting, isolation and resolution of all technical issues including application, system, hardware, software, and network). Actively monitors the systems.
• Maintains, tunes and manages computational, data, cloud technologies and workflow systems for ISMMS researchers, scientists and their external collaborators. Defines and deploys a comprehensive computational and data vision. Identifies and communicates system advantages/disadvantages and tradeoffs.
• Designs, develops, implements system administration tasks, including hardware and software configuration, configuration management, system monitoring (including the development and maintenance of regression tests), usage reporting, system performance (file systems, scheduler, interconnect, high availability, etc.), security, networking and metrics, etc.
• Collaborates effectively with research and hospital system IT, compliance, HIPAA, security and other departments to ensure compliance with all regulations and Sinai policies.
• Participates in the integration of HPC resources with laboratory equipment such as sequencers, clinical and research data resources and systems, etc. Incorporate and link data and compute resources.
• Researches, deploys and optimizes resource management and scheduling software and policies and actively monitoring. Designs, tunes, manages and upgrades parallel file systems, storage and data-oriented resources.
• Researches, deploys and manages security infrastructure, including development of policies and procedures.
• Maintain all necessary aspects of HPC in accordance with best practices. Develops and implements backup policies.
• Prepares and manages budgets for hardware, software and maintenance. Participates in chargeback/fee recovery analysis and provides suggestions to make operations sustainable.
• Assists in developing and writing system design for research proposals. Creates and provides clear documentation.
• Works effectively and productively with other team members within the group and across Mount Sinai.
• Performs related duties as assigned or requested.
• Provides after hours support for critical system and production issues.
• Answers and resolves user tickets.

Qualifications:

• Bachelor's degree in computer science, engineering or another scientific field. Master's or PhD preferred
• 8+ years (higher preferred) of progressive HPC system administration and operations (preferably in a Redhat/CentOS Linux administration, Batch HPC cluster environment)
• Must be an expert troubleshooter; Must be a team player and customer focused
• Experience with job scheduler such as LSF or Slurm and parallel file systems and storage
• Experience with networking and security
• Experience with configuration management systems such as xCAT, Puppet and/or Ansible
• Experience of databases and web services
• Experience in Infiniband, Gigabit Ethernet
• Experience in an academic or research community environment
• Script and programming experience
• Experience with Cloud Computing
• Ability to multitask effectively in a dynamic environment
• Excellent communication skills, analytical ability, strong judgment and management skills, and the ability to work effectively as a liaison between both research and technology teams.
• Strong written, oral, and interpersonal communication skills

Preferred Experience

• Advanced degree
• Experience with GPFS, LSF, TSM, IB and ethernet networking
• Experience with databases and web services is highly preferred

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.