Engineering Structures Jobs in Harrison New Jersey

706 positions found — Page 13

Sourcing Strategy Manager, Protein
Salary not disclosed
New York 5 days ago

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

We are seeking an experienced sourcing manager to join our Procurement team as a "Sourcing Strategy Manager, Protein". In this role, you will be responsible for developing and executing sourcing strategies to improve our cost structure, the quality of our products, the reliability of our supply chain, and will play a leading role in supporting innovation through new product development. You will have key responsibilities over SKU ideation and onboarding, vendor selection and relationships, price negotiations and contract management, budgetary planning and continuously improving our end-to-end sourcing process.

In this role, you will help drive the strategy and framework for how the business interacts with its supplier base and have a direct stake in affecting bottom line profitability.

You will ...

  • Take full ownership of assigned categories to develop and optimize our supply network.
  • Refine and implement a sourcing and supply chain strategy for a selection of categories that optimizes process, reduces risk, and improves our cost structure
  • Build and maintain a strong supplier base that align with our company values; own relationships with our strategic suppliers, including performance management and innovation activities
  • Manage cost savings initiatives through our strategic sourcing process to ensure that we hit our targeted budget
  • Leverage large internal datasets and industry benchmarks (including market, supplier, and SKU analysis) to drive continuous improvement, identify opportunities for cost reduction, and identify/implement best practices
  • Develop a culture of continuous improvement, both internally and externally through data-driven reporting and effective project management to identify and drive opportunities for quality improvement and implement best practices
  • Onboard new vendors and new SKUs to drive cost savings and improve customer experience
  • Proactively manage quality specifications and potential issues that might impact ingredient standards
  • Work with the Procurement Operations Team to set execution plans and develop best practices for tracking contract compliance by our vendors

You are...

  • Data-driven – You can organize, explore, and synthesize unstructured data into actionable insights to better inform operational decision-making
  • Intellectually curious – You have an insatiable desire to understand how and why things work, identify data-driven insights, and consistently challenge the status quo
  • Detail-oriented – You possess strong organizational skills and demonstrate a methodical approach to your work
  • A self-starter – You are highly motivated and passionate. You're eager to take on new projects without knowing exactly what you will uncover
  • Agile – You thrive in fast-paced and dynamic environments and are comfortable working autonomously
  • A critical thinker – You use logic to identify opportunities, evaluate alternatives, and synthesize and present critical information to solve complex problems.
  • An excellent communicator – You can explain complex (often technical) information to a variety of audiences
  • Collaborative - You are prepared to work collaboratively across many different HelloFresh teams and functions
  • A project manager - You have exceptional project and people management skills

You have...

  • 3-5 years of relevant experience working with relevant industries in supply chain operations and strategic sourcing functions; or working in operations strategy focused management consulting
  • 3+ years in category management of protein (meat, seafood, dairy)
  • Undergraduate degree preferred or equivalent relevant experience
  • Experience successfully leading large initiatives and sourcing events through strategic sourcing processes

You'll get...

  • Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
  • Generous PTO and flexible attendance policy
  • Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
  • Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
  • Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
  • Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

New York Pay Range

$116,600—$138,000 USD

About HelloFresh

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers' homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company's commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

  • Europe:
  • APAC:
  • United States:
  • Canada:
Not Specified
Attorney – Hybrid Position NYC or Northern New Jersey
Salary not disclosed

Description

Attorney

Temporary to permanent position.


NY Wills & Estates, a New York and New Jersey wills & estates firm, is seeking a detail-oriented, client-focused Attorney to join our growing firm. This is an excellent opportunity to be a part of a highly professional, supportive team and work closely with Managing Attorney Vlad Portnoy, Esq., in a hybrid role (some days in our NYC office, other days from home).


New York offices: 450 7th Ave., Ste. 1500, New York, NY 10123

New Jersey offices: 15 Warren St, Ste 36, Hackensack, NJ 07601


What You’ll Do

As an Attorney, you will manage all aspects of active matters in:

  • New York & New Jersey Surrogate’s Courts – Probate, Administration, fiduciary support
  • Article 81 Guardianship Proceedings – drafting petitions, communicating with parties, Mental Hygiene Court appearances
  • Estate Planning – assisting with Trusts, Wills, POAs, Healthcare Proxies
  • Medicaid Planning- working with the Team to assist clients in all aspects of Medicaid Planning and Elder Law


Your responsibilities will include:

  • Meeting and consulting with clients
  • Drafting petitions, motions, and estate-planning documents
  • Keeping clients informed and responding to inquiries promptly
  • Appearing in court as needed
  • Coordinating with the managing attorney on strategy
  • Managing deadlines, communications, and files in the firm's CMS
  • Performing legal research
  • Participating in weekly and monthly case reviews and team meetings


Tools & Platforms You’ll Use

Caret Legal, WealthCounsel, LexisNexis (templates + research), MS Office, Adobe Acrobat, Google Calendar, MS Teams, ACRIS, Zoom Communications, and NYSBA community forums.


Work Structure

This is a hybrid role:

Some days are in our New York office and/or New Jersey Office

Other days working remotely

We value flexibility while maintaining the highest level of client service.


Qualifications:

  • Licensed in New York or New Jersey (the other state is a strong plus)
  • 5–7 years of experience in:
  • Probates
  • Estate Planning
  • Medicaid Planning
  • Special Needs Planning
  • Guardianships (incl. Article 81)
  • Litigation experience is a plus
  • Experienced in estate planning and/or Surrogate’s Court matters
  • Organized, proactive, responsive, and comfortable handling clients directly
  • Able to manage a varied caseload with professionalism and empathy


Compensation:

  • Base pay: $120,000-$130,000 or commensurate with experience
  • Temp-to-perm (90-day probationary period)
  • Hybrid Work Structure (3 days in-office, 2 remote)


Responsibilities

You will support and manage matters across five core practice areas:

Surrogate’s Court

  • Probate and Administration
  • Fiduciary support
  • Client updates and filings

Estate Planning

  • Draft Wills, Trusts, POAs, and Health Care Proxies
  • Assist with client consultations and strategy

Medicaid Planning

  • Prepare planning documents
  • Assist clients with eligibility strategy

Special Needs Planning

  • Draft and support Special Needs Trusts

Guardianships (Including Article 81)

  • Draft petitions
  • Coordinate with involved parties
  • Appear in Mental Hygiene Court when required


Additional Responsibilities

  • Meet and consult directly with clients
  • Draft petitions, motions, and estate-planning documents
  • Manage deadlines, files, and communication in Caret Legal
  • Conduct legal research
  • Participate in weekly and monthly case reviews and team meetings


Tools You’ll Use

  • Caret Legal
  • WealthCounsel
  • LexisNexis (research + templates)
  • MS Office and Adobe Acrobat
  • Google Calendar, Zoom Communications, MS Teams
  • ACRIS
  • NYSBA community forums


About NY Wills & Estates

At NY Wills & Estates, we are dedicated to helping clients plan for the future by offering expert legal services tailored to their individual needs. Our mission is to make estate planning accessible and easy to understand, ensuring clients have peace of mind knowing their families and assets are protected. We pride ourselves on integrity, exceptional client service, and a commitment to professional excellence. If you want to be part of a reputable firm with a strong client-centric approach, we’d love to have you on our team.



Remote working/work at home options are available for this role.
Not Specified
Contract Paralegal
Salary not disclosed
New York, NY 2 days ago

Contract Remediation Paralegal

We are seeking a highly skilled Contract Remediation Paralegal to support the review and remediation of third-party contracts. This role requires independent contract analysis, identification of compliance and commercial gaps, and clear communication of risk exposure to senior leadership and suppliers.

The ideal candidate operates effectively with structured processes and minimal oversight, exercises strong judgment regarding escalation, and communicates complex contract issues clearly in both written and verbal form.


Responsibilities

• Conduct detailed reviews of third-party contracts (MSAs, SOWs, amendments, DPAs, etc.) to identify regulatory, financial, and operational gaps.

• Compare contract terms against required regulatory, policy, and category standards.

• Prepare structured gap analyses and remediation summaries for category leaders and senior leadership.

• Draft proposed remediation language and coordinate updates with internal stakeholders and third-party suppliers.

• Serve as a primary point of contact for category leaders regarding contract remediation status and risk exposure.

• Track remediation progress and maintain documentation to support audit and compliance requirements.

• Escalate material risks, non-compliance issues, and financial exposure appropriately and in a timely manner.

• Support financial and budget considerations related to contract amendments and supplier negotiations.

• Manage multiple contract remediation initiatives simultaneously across regions and time zones.


Skills

• Demonstrated experience reviewing and analyzing complex commercial contracts.

• Strong understanding of contract lifecycle management and remediation processes.

• Ability to identify contractual risk and articulate impact in business terms.

• Experience interacting with senior stakeholders and third-party suppliers.

• Excellent written communication skills (risk summaries, executive-ready briefings).

• Strong judgment regarding risk prioritization and escalation.

• High level of organization and process discipline.

• Ability to operate independently once provided clear procedures and objectives.

• Experience supporting procurement or category management teams.

• Exposure to regulatory remediation or compliance-driven contract updates.

• Experience working in a global environment across multiple time zones.

• Familiarity with contract management systems and remediation tracking tools.


Education

• College degree / Paralegal

• 3–7+ years of experience in contract management, legal operations, or paralegal roles.






Benefits Info:

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness).

contract
Senior Legal Counsel, Corporate @ Series B Consumer Retail Tech
Salary not disclosed
New York, NY 2 days ago

About the Company

At this Series B consumer retail tech company, we're transforming the way the world thinks about physical retail. The company works with some of the world's retail brands including American Eagle and Gap. We’re building the future of in-store experience where every product and every person can be precisely located in real time.


Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world’s largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences.


We’re a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond!


Job Overview

This is a rare opportunity to help define the legal function at a fast-growing technology company (100–150 people) and shape its foundations. The ideal candidate is a corporate attorney who has worked with companies early in their journey and is excited to both execute and build. You will play a key role in fundraising, equity, IR, corporate governance and corp dev matters. You will also have the opportunity to engage on commercial matters and other legal issues facing a rapidly scaling growth-stage startup.


This role is ideal for someone who thrives in a fast-paced, collaborative environment, is motivated by delivering results and is energized by building a modern legal team that sees communication as vital to investor and employee relations.


Key Responsibilities

  • Advise on, participate in, and manage all aspects of equity and debt fundraising, treasury transactions and M&A, including deal structuring of complex transactions, due diligence, contract negotiation, and regulatory compliance, all while ensuring the transaction is legally sound and protecting the Company’s interests.
  • Advise the Leadership Team on corporate governance and support the Leadership Team in preparing materials for Board Meetings and other corporate secretary functions.
  • Collaborate with the General Counsel and finance team on equity matters, including equity plans, capitalization, and compensation matters and communicating with employees on their equity compensation.
  • Own the management and process surrounding the Company’s cap table software.
  • Support investor relations in communicating with investors.
  • Support the Associate General Counsel and commercial teams on a myriad of legal matters facing a growth-stage startup, including commercial, IP, employment, data privacy, regulatory and more.
  • Manage and work with external counsel as needed and help track legal spend against budget.


About You

Required:

  • You have 4+ years of legal experience, advising startups and scale-ups on fundraising, including at a law firm.
  • JD from accredited U.S. law school; licensed in good standing with a state bar.
  • You have significant experience driving deal execution and advising on corporate governance.
  • You have a demonstrated ability to draft, review, and negotiate corporate transactions/commercial contracts.
  • You have a core understanding of employee equity structures.
  • You bring a sense of ownership, excellent attention to detail and sound judgment.
  • You possess a positive and approachable demeanor and have exceptional interpersonal, communication and collaboration skills.
  • You are a team player with commercial acumen, comfortable navigating ambiguity, driven, forward thinking, innovative and agile.
  • You have the ability to project manage and prioritize and manage multiple matters simultaneously in an entrepreneurial, rapidly scaling environment.


Preferred:

  • Commercial contract drafting and negotiation experience.
  • Experience with Carta or similar cap table management software.
  • M&A experience.


Interested?

This search is being led by


Please contact them for a confidential conversation.



About Whistler Partners

Matchmakers, Not Headhunters


Whistler Partners is a boutique matchmaking firm focused on counseling the best and the brightest attorneys over the course of their careers. We believe that the right move comes from working closely with talent to curate their long-term career paths. When it comes to career advice, what matters is not the size of the agency but the strength of your individual recruiter. We readily admit that we are elite and only work with the best – after all, a little elitism is okay when it comes to your career.


Employers love us because we are picky about whom we represent, and attorneys love us because we get them their dream jobs.

Not Specified
Insurance Defense Litigation Attorney
Salary not disclosed
Newark, NJ 2 days ago

A well-established regional litigation firm is looking to add an Insurance Defense Litigation Attorney to its North Jersey team (Newark area). The group handles a strong pipeline of general liability, auto, premises liability, and other defense litigation matters, with attorneys given real ownership of files and consistent litigation exposure. This is a good opportunity for attorneys who want to stay in the insurance defense lane but move to a stronger platform with better structure, stable workflow, and clear long-term growth. We’re working with multiple firms across North Jersey, New York, and Philadelphia, so attorneys in the broader Northeast litigation market are encouraged to connect.


Key Details:


  • Insurance defense litigation: GL, auto, premises liability, and related matters
  • Hybrid schedule
  • Billables typically ~1900–2000 depending on the firm
  • Competitive base salary + hourly bonus structures
  • Opportunity for Senior Associate or Of Counsel progression
  • Firms range from boutique defense shops to larger regional platforms
  • Meaningful litigation work including depositions, motion practice, and file ownership


Ideal Background:


  • 2–10+ years of litigation experience
  • Insurance defense / general liability experience preferred
  • NJ bar required (NY or PA often helpful)
  • Experience handling files, depositions, and court appearances


If you’re currently practicing insurance defense in North Jersey, NYC, or the Philadelphia region, feel free to reach out for a quick conversation about the market.


Salary:

$120,000 – $185,000

Not Specified
Senior Business Analyst – Professional Services (Enterprise Digital Program)
Salary not disclosed
New York, NY 2 days ago

Senior Business Analyst – Professional Services

(Enterprise Digital Enablement Program)

Location: New York City (Hybrid: in-person + remote days)

Type: Full-Time



About the Role

We’re looking for a Senior Business Analyst to support large-scale digital transformation and SaaS implementation projects. You’ll work closely with business stakeholders, product teams, and technical squads to translate business goals into clear requirements, workflows, user stories, and solution designs.

This role is perfect for someone who thrives in fast-paced environments, loves bringing clarity to complexity, and has strong experience across enterprise programs.



Key ResponsibilitiesBusiness & Functional Analysis

•            Lead discovery sessions with business owners, SMEs, and end-users to gather requirements.

•            Analyze business processes, pain points, and operational workflows to identify improvements.

•            Translate business needs into detailed functional specifications, user stories, and acceptance criteria.

•            Map current-state and future-state processes and create the documentation that supports them.

•            Ensure traceability between business requirements, functional specifications, and delivery tasks.

Solution Design & Delivery Support

•            Work with product managers, architects, and developers to shape feasible, scalable solutions.

•            Clarify requirements during design and build; remove ambiguity and ensure alignment.

•            Participate in sprint planning, backlog prioritization, and refinement ceremonies.

•            Review functional deliverables, test scenarios, and validate that solutions meet requirements.

•            Support UAT planning, test execution, defect validation, and readiness sign-off.

Stakeholder Alignment

•            Serve as a bridge between business teams and technical teams, ensuring smooth communication.

•            Build strong relationships with leaders, champions, and operational teams.

•            Facilitate workshops, demos, and review sessions with cross-functional stakeholders.

•            Prepare clear documentation, diagrams, and presentations tailored for executive or operational audiences.

Data, KPIs & Insights

•            Analyze data to validate assumptions, identify gaps, and refine business requirements.

•            Define KPIs and success metrics that align with business goals.

•            Support reporting and dashboards by specifying data needs and validation rules.

Project Support

•            Contribute to roadmap planning and dependency assessment.

•            Help ensure timelines, scope, and quality standards are respected.

•            Flag risks, issues, and design decisions early and clearly.

•            Maintain and structure the functional backlog, including prioritization and documentation.

Collaboration with Project Management

•            Work under the direction of the PM/Proxy Product Owner to align delivery priorities, sprint scope, and backlog sequencing with project timelines and client commitments.

•            Partner with the PM/Proxy PO during solution design reviews to validate feasibility, assess impact, and flag risks or dependencies early in the process.

•            Support the PM/Proxy PO in specification review and validation cycles, ensuring JIRA user stories comply with specification templates and are delivery-ready.

•            Coordinate with the PM/Proxy PO on client-facing specification validation sessions, ensuring alignment between technical architecture, KPI logic, and final UI/UX.

•            Provide the PM/Proxy PO with clear, timely inputs on sprint readiness, effort estimation, and delivery risks to enable informed planning decisions.

•            Collaborate with the PM/Proxy PO and delivery leads on go-live readiness, production release validation, and post-deployment support coordination.

Functional Configuration & Platform Setup

•            Execute functional configurations within the platform based on validated specifications and user stories.

•            Configure workflows, business rules, KPI logic, gamification parameters, and user-facing experiences aligned with the solution design.

•            Collaborate with Data Integrators and TAMs during the technical and functional implementation phase to ensure delivery quality and completeness.

•            Own the end-to-end functional setup of delivery packages, ensuring configurations match approved specifications before moving to QA.

Quality Assurance & Delivery Validation

•            Lead internal QA/UAT cycles by cross-validating delivery outputs against functional specifications and acceptance criteria.

•            Perform peer-review QA on user stories delivered by other Business Analysts to ensure compliance, consistency, and production readiness.

•            Define and execute test scenarios, validate defect resolution, and document QA outcomes for internal and client sign-off.

•            Support client UAT execution by coordinating test plans, facilitating validation sessions, and ensuring delivery compliance with client expectations.

•            Ensure production-readiness of delivery packages before go-live, partnering with the PM/Proxy PO and delivery leads on release validation.



QualificationsRequired

•            5–8+ years of experience as a Business Analyst in consulting, SaaS, digital transformation, or enterprise programs.

•            Strong experience gathering and documenting business requirements.

•            Demonstrated ability to analyze complex processes and translate them into clear specifications.

•            Experience working in Agile or hybrid delivery environments.

•            Comfortable facilitating workshops and presenting to diverse stakeholders.

•            Excellent clarity in writing requirements, diagrams, and functional documentation.

•            Strong analytical mindset with the ability to make data-driven recommendations.

Preferred

•            Experience with CRM (Salesforce, Dynamics, or ServiceNow) or SaaS platforms.

•            Experience in large transformation programs with multiple business units.

•            Familiarity with KPIs, reporting, dashboards, or data workflows.

•            Exposure to change management, enablement, or user adoption initiatives.

•            Hands-on experience with functional configuration of SaaS platforms, including workflow setup, business rules, and UI/UX parameterization.

•            Experience owning QA/UAT processes, including test planning, defect tracking, and production readiness validation in enterprise delivery environments.



What Success Looks Like

•            Requirements are crystal clear and enable smooth delivery.

•            Stakeholders feel aligned, supported, and understood.

•            Technical teams receive high-quality inputs and guidance.

•            Solutions meet business expectations without unnecessary rework.

•            Documentation, backlog, and processes are structured, consistent, and reliable.

•            Functional configurations are accurate, thoroughly tested, and production-ready with minimal rework cycles.

  •          QA processes are rigorous, and delivery passes internal and client validation with high confidence.
Not Specified
Data Center Infrastructure Engineer
✦ New
Salary not disclosed
Weehawken 1 day ago
Summary: Support and maintain large-scale infrastructure environments.

5 years of experience managing enterprise network infrastructure.

On-site position based in Weehawken, NJ.

Responsibilities: Support and maintain large-scale data center environments (40 racks).

Install and manage network hardware including switches, routers, and servers.

Work with Cat5e/Cat6 and fiber optic cabling.

Monitor and maintain rack power infrastructure including PDUs and power distribution systems.

Assist with rack layout, power balancing, and equipment installation.

Install and configure physical servers including racking, stacking, and cabling.

Configure RAID storage arrays and install operating systems during physical server deployment.

Configure and maintain Layer 3 routing environments including VLANs, inter-VLAN routing, and switching.

Manage load balancing (F5) and firewall configurations (WatchGuard).

Work with FS and company switches in production environments.

Support high-speed data center networking (10G / 25G / 40G).

Implement and maintain data center redundancy and high-availability network architecture.

Experience troubleshooting complex Layer 2 / Layer 3 network issues.

Implement, manage, and maintain network monitoring systems.

Troubleshoot network performance issues and outages.

Participate in incident response and root cause analysis.

Support environments using Xen virtualization technology.

Work with Linux systems including CentOS and Ubuntu.

Assist with infrastructure automation and AI-related infrastructure where applicable.

Requirements: Ability to lift up to 50 lbs.

Ability to work in data center environments.

Ability to work off-hours or during maintenance windows when necessary.

Candidate must reside within 30 minutes of Weehawken, NJ to support on-site data center operations when necessary.

Required Skills: 5 years of network engineering experience.

Experience working in large infrastructure environments.

Experience with F5 Load Balancers.

Experience with WatchGuard firewalls.

Experience with FS and company switches.

Experience configuring VLANs and network segmentation.

Experience with Linux systems (CentOS, Ubuntu).

Experience with network monitoring tools.

Preferred Skills: Experience with fiber optic termination.

Experience supporting large data center deployments.

Exposure to AI infrastructure environments.

Experience working with virtualization technologies (Xen).

Professional Qualities: Strong team player with the ability to collaborate effectively across technical teams.

Willingness to share knowledge, mentor team members, and contribute to team documentation.

Strong communication and problem-solving skills.

Ability to work independently while maintaining strong collaboration with the team.
Not Specified
Business Systems Analyst/ IVR Analyst
Salary not disclosed
Newark, NJ 4 days ago
Job Title: Business Systems Analyst/ IVR Analyst

Location: Newark, NJ (Hybrid)/Fort Washington, PA (Hybrid)

Duration: 12 Months

Job Description:

We are seeking a highly skilled and experienced Business Analyst with a background in implementing effective contact center/IVR solutions. The ideal candidate will have a proven track record in supporting AI-driven transformations in the IVR and chatbot space. This role requires a deep understanding of customer service operations, actionable business intelligence, data modeling, and governance, especially within the financial services industry.

Key Responsibilities:

* Experience in modernizing IVR flows into customer-centric, adaptive, and learning-oriented conversational journeys powered by AI agents.

* Ability to capture and translate business needs into agentic AI-focused requirements, shifting from traditional deterministic IVR call flow logic to flexible, goal oriented conversational behaviors.

* Evaluate business processes, anticipate requirements, and uncover areas for improvement ensuring strategic alignment and operational efficiency.

* Develop actionable business intelligence and analytics to drive decision-making.

* Lead ongoing reviews of business processes and developing optimization strategies.

* Develop and implement data governance, data management, and data quality program practices and strategies.

* Model business processes for Interactive Voice Response (IVR) and implement effective solutions.

* Foster a culture of continuous improvement and excellence.

What you bring to the table:

* Demonstrated experience in redesigning IVR systems (for self-service on the voice channel) and leveraging AI solutions in the IVR space.

* Experience working in an AGILE environment.

* Strong analytical skills and proficiency in data modeling techniques.

* BA/BS in CS, Information Systems or Information management or Systems design.

* Ability to manage complex projects and deliver results in a fast-paced environment.

* Excellent communication and leadership abilities.

Bonus if you have:

* Deep expertise in insurance financial engines and regulatory compliance.

* Knowledge of SQL, Databases and Analytical/Reporting tools such as PowerBI/Tableau.
Not Specified
Media Sr Project Manager- Broadcast
Salary not disclosed
Kenilworth, NJ 4 days ago

About Diversified:



Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.



What to Expect:



At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.



As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.



IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:



A Media Sr Project Manager (SPM) is responsible for the scope, schedule, cost, quality, and client satisfaction of a project throughout its entire lifecycle, from Initiation through Closing phases. However, the PM depends on the help of other people to perform most of the actual activities of the project. A project manager's role is primarily focused around written and verbal communication to all project stakeholders. The PM is responsible for overseeing and performing project management functions on all Broadcast projects, budgets, and scopes. The SPM will act as the person responsible for their assigned projects and have direct control over all project activities. Daily activities include project communications, scheduling, task lists for team participants, managing deliverables from the consulting team, and overseeing the completion of projects. The PM is responsible for completing consulting projects on time, on budget and achieving high levels of customer satisfaction from our customers. Most of this employee's time will be spent managing projects and communicating with all project stakeholders. This person will be helping to constantly improve the established Diversified processes. As the primary interface to the client, the project manager develops a strong long-term relationship. They manage the client relationship, including expectations, communications, and satisfaction.

What You'll Do:





  • Provides clear leadership and ownership for the project within Diversified, including accurate and timely verbal and written communication and follow up.

  • Coordinates all activities associated with the timely, accurate and on-budget completion of the project, including engaging stakeholders, delegating responsibilities clearly and running client and internal project meetings.

  • Provides support and assistance to team members as needed in order help them be successful and get the job done.

  • Ensures appropriate and frequent communication between stakeholders.

  • Resolves destructive conflict.

  • Designs, plans, and coordinates work teams regarding Media and Entertainment's consulting projects

  • Assumes ownership of individual projects and assignments

  • Establishes and maintains communication with Account Executives, Directors, internal and external consultants and subject matter experts, clients, etc.

  • Develops and communicates project updates as required.

  • Provides constant monitoring of labor budgets.

  • Provides and/or directs technical and administrative support to project team members. Develops and maintains all related project schedules.

  • Coordinates all deliverable documentation between all internal and external stakeholders. Facilitate and directs document reviews to assure proper documentation is delivered to the client. Provides punch-list of remaining tasks after substantial completion.

  • Contracts with contractors when necessary.

  • Monitors status of projects including cost, timing, and staffing to ensure timely and accurate completion of projects.

  • Ensure quality and continuous improvement.

  • Coordinates transition of projects to later phase project teams.



Complexity:



Every project is different, and project stakeholders are different. The SPM needs to negotiate a very complex set of variables between discovery, analysis, conceptual design, and a widely varying set of expectations with multiple stakeholders. The skill of communicating both verbally and in writing to manage all these variables takes a very high level of awareness, emotional intelligence, and people management skills. The PM is constantly managing the forces of change in every project environment. Balancing schedules, budgets, scope, quality, and client satisfaction are a very complex set of variables.

Decision Making Authority:





  • Takes full ownership of project



    • Acts as the single point of responsibility and accountability for the project.

    • Ensures schedule performance, quality of solution delivered to client, and client satisfaction.

    • Manages and reports on the project's financials, including ensuring budget performance and profitability. Ensure timely and correct billings to client.

    • Demonstrates proactivity, responsiveness, and follow through.



  • Communicates decision options to stakeholders and manages those decisions.

  • Manages a complex array of decisions at every point of the project but is rarely the sole decision maker.



Physical Demands:



The physical demands described here are representative of those that may be met by an employee. The employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc.



Travel:



Some travel by car and occasional airplane trips should be expected as much of our consulting work is conducted remotely with occasional in-person meetings. Employee must possess a valid driver's license in their state of residence. Employee will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. 10% remote travel is not unusual.



Safety:



When meeting a client in person, Diversified requires PMs to ensure the team is conducting themselves in a safe manner and adheres to our site visit requirements. This may include:





  • Maintain and wear appropriate PPE as the job and tasks require it.

  • Ensure hazards are addressed and rectified in a timely manner.

  • Participate in incident investigations and reporting.

  • Conduct safety walk-throughs on project sites.

  • Prepare safety paperwork as needed including but not limited to JSA, and Site safety Plans.



What do we require from you?



Education/Certifications:





  • A PMP certification from the Project Management Institute is desired.

  • Other relevant certifications may be required or preferred based on the technology focus of the position. This includes Certified Scrum Master (CSM), demonstrated knowledge of Agile project management, software project management, program management, organizational change, management, and possibly cloud technologies.



Required/Desired Knowledge, Experience and Skills:





  • 5+ years of experience as a project manager in media technology projects, especially in consulting.

  • Knowledgeable of broadcast operations and technologies.

  • Comfortable with hardware and software-based solutions.

  • Strong verbal and written communication skills.

  • Supervisory and people skills.

  • Ability to manage design/build projects for the Media business unit when not managing consulting projects.

  • The Project Manager shall have the ability and skills to diagnose and resolve complex technical, political and people related problems.



A project manager typically has these base skills.





  • Has a high level of both written and verbal communication skills.

  • Focused on clients and able to understand how they can use solutions to meet their business needs.

  • Approachable; works well on teams. Is a natural leader.

  • Delegates effectively.

  • Good at setting and managing people's expectations.

  • Personally organized, manages time well, and sets clear priorities. Sets an example for preparation, punctuality, and professional appearance.

  • Excellent at planning.

  • Forecasts and manages risks.

  • Problem solver who can remain effective in tense situations.

  • 5+ years of experience in managing complex broadcast infrastructures / projects ($10-30M) + matrix managing > 6 professionals + Fiscal Management of >$1M in assigned annual budgets.

  • Demonstrated knowledge of broadcast technology, equipment, facilities, and production systems used in the Media and Entertainment / Broadcast industry. Formats include high-definition, UHD and HDR video systems deployed using analog, SDI and SMPTE 2110 IP transport protocols.

  • Understanding of TCP/IP routing, ACL's, QoS, VLAN's and Wireless Access Points.

  • Certified Scrum Master = a definite plus.

  • Proven track record of successfully completing engineering projects.

  • A clear understanding of project phases Program, Conceptualization, Schematic Design, Design Development, Construction and Commissioning.

  • A thorough, demonstrable understanding of the consulting process including discovery, business analysis, gap analysis, workflow documentation, conceptual system diagrams, and development of roadmaps, presentations, and written narratives for project findings. Aware of systems integration as well as architectural and construction drawings and specifications.

  • Detailed oriented, independent, self-starter

  • Exceptional time management skills with a track record for meeting deadlines

  • Excellent communication skills

  • Ability to analyze complex issues and communicate concise succinct messages

  • High level of problems solving and technical troubleshooting skill



What We Offer:



Along with competitive compensation, you will be eligible for the following benefits:





  • Multiple medical plan options to suit your family's needs

  • Dental (including orthodontic coverage) and vision plans

  • Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)

  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)

  • 401k with Employer Match

  • Paid Time Off and Paid Holidays

  • Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services

  • Commuter Benefits

  • And much more



To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .



Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.



If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.



Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.



Not Specified
AV Project Operations AV Field Implementation Manager
🏢 Diversified
Salary not disclosed
Kenilworth, NJ 4 days ago


About Diversified:



Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.



What to Expect:



At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.



As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.



IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.



How You'll Contribute:



TheProject Operations Field Implementation Manager, Canada is responsible for onsite guidance and oversight of multiple specific projects. Oversight of 10- 15+ Diversified Technicians subcontractors at any given time, is responsible for enforcing standards and processes that increase the quality, velocity, and efficiency for the team. This position is the onsite point for customer escalation and the face of Diversified during the implementation phase on key projects. This individual will work with PMO team and Engineering, ensuring Project Operations is aligned with the needs of our clients and the business unit needs.



Location: Greater Toronto Area



What You'll Do:



Primary Duties and Responsibilities:





  • Act as Site Superintendent on high profile projects, acting as a single point of contact for onsite teams (Field Engineers, Technicians, Subcontractors, etc.); passing and filtering information to the Project Manager.

  • Assist in addressing performance of onsite resources and associates.

  • Training - Termination, mechanical, client interface and other aspects of Diversified installation standards.

  • First point of escalation for Field Issues with the client.

  • Empowered to defuse and resolve onsite client issues.

  • Verification and enforcement for onsite performance and productivity standards, providing feedback for reviews and training plans.

  • Provide onsite support for integration issues.

  • Assist in development and deployment for Installation processes and standards.

  • Recommends training for future growth and development of team to ensure best in class.

  • Provide a consistent level of technical performance as well as flexibility in work schedule. This position requires periodic overtime, weekends and may require overtime for extended periods to meet deadlines.

  • Able to complete assignments in accordance with or better than established task durations as well as estimate task durations to meet assigned deadlines. Provides daily feedback to Project Manager.

  • Assist in developing growth plans for both process and operations staff to help ensure long term success.

  • Helps develop and ensures compliance in Quality Assurance program.

  • Field implementation and tracking of departmental goals and objectives.

  • Responsible for site activities related to Safety, Quality Control and QA.

  • Coordinates activities for service to ensure all systems requiring support are successfully included.

  • Final verification of preparedness for site activities.

  • Support fleet and/or delivery of tools and materials for field.

  • Maintain and track tooling/ test gear.

  • Site Surveys for projects and sales support.

  • Verification for commissioning readiness.

  • Review daily field reports for content and format.



Complexity:





  • Verification and Implementation of standards in how Diversified deploys.

  • Immediate point of escalation for job sites.



Decision Making Authority:





  • Feedback on Hires/Fires/Reviews.

  • Removal of personnel from jobsites.

  • Standard training and enforcement for Contractors.

  • Timesheet/PTO/Expense Verification.



Physical Working Environment:





  • Ability to visit multiple jobsites in assigned geography.

  • Must be able to lift 50 lbs.



Travel:



Frequent travel by car and occasional airplane trips are required. Employee must possess a valid Ontario driver's license. Employees will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job sites (within a 2 hour driving distance each way) will make up 70-90% of the time. Occasional travel by airplane for out-of-town projects may be required



What You'll Bring:



Required Skills/Qualifications





  • 3+ years' experience as a senior or lead technician, or experience as a site superintendent with another company.

  • Familiarity with a wide range of audio, video and networking equipment.

  • High level of experience in construction environments

  • Knowledgeable of low voltage electrical concepts.

  • Possess advanced AV installation skills.

  • Good verbal communication skills and good customer service skills.

  • Ability to diagnose, troubleshoot and resolve technical problems.

  • Preferred candidates hold CTS or CTSI certifications.



What We Offer:



Along with competitive compensation, you will be eligible for the following benefits:





  • Medical and dental plan options to suit your family's needs

  • Basic Life, AD&D, Short-Term and Long-Term Disability Insurance

  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)

  • Paid Time Off and Paid Holidays

  • Commuter Benefits

  • And much more



To learn more about becoming part of the Diversified team, visit us at our career site or email us at .



Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law.



We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.



If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.



Our compensation ranges reflect the cost of labor across several geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

Not Specified
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