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About ImmersiveTouch

ImmersiveTouch® is a leader in surgical planning and training solutions, leveraging cutting-edge virtual reality (VR) and augmented reality (AR) technologies to transform patient care. Our mission is to empower clinicians with precision tools that improve outcomes and redefine standards in healthcare. We partner with leading health systems and industry innovators to deliver immersive platforms that make surgery safer, faster, and more personalized.

Role Overview

We are seeking a Technical Project Manager to join our team. In this role, you will oversee end-to-end delivery of software and platform initiatives across AR/VR surgical planning products. You will partner closely with engineering, product management, QA, and clinical stakeholders to ensure successful execution of software features, platform enhancements, and customer deployments. While some projects involve integrating ImmersiveTouch solutions into hospital environments, the position spans a broader range of software project management responsibilities including planning, execution, release coordination, and cross-team alignment.

Responsibilities

Software Project Management

• Lead end-to-end management of software development projects, including new features, platform enhancements, and customer driven initiatives.
• Define project scope, schedules, milestones, dependencies, and resourcing in alignment with product and engineering leads.
• Facilitate Agile ceremonies such as sprint planning, standups, backlog reviews, and release readiness discussions.
• Track progress, identify risks, and drive cross-team alignment to ensure on-time delivery.
• Communicate project updates, timelines, and changes to leadership and stakeholders.

Cross-Functional Coordination

• Partner with product managers to clarify requirements, priorities, and acceptance criteria.
• Coordinate closely with software engineers, designers, and QA engineers to keep work flowing smoothly.
• Manage collaboration and communication between local and overseas teams.

Technical Coordination & Integration

• Coordinate integration of software modules developed by external partners or third-party vendors into the ImmersiveTouch platform.
• Ensure technical requirements, interface specifications, and integration timelines are understood across participating teams.
• Support internal engineering with organization of API, data exchange, and workflow interactions between modules.
• Assist with technical deployment tasks when solutions are delivered to hospital or enterprise environments, involving occasional collaboration with client IT teams.
• Track and facilitate resolution of integration-related issues through appropriate engineering teams.

Operational & Process Improvement

• Maintain clear project documentation, schedules, and workflows.
• Recommend improvements to project management processes, team communication practices, and tooling.

Qualifications

• Bachelor’s degree in engineering, computer science, or related technical field.
• 3+ years of experience in technical project management with a focus on system integration.
• Strong understanding of healthcare IT standards (HL7, DICOM) and interoperability.
• Experience managing distributed development teams (onshore and offshore).
• Familiarity with hospital IT infrastructure, networking, and security protocols.
• Experience with API integrations and SaaS deployments.
• Excellent organizational, communication, and problem-solving skills.
• Proficiency in project management tools (e.g., Jira, MS Project).

Why Join Us

• Work on groundbreaking AR/VR technologies that impact patient care.
• Collaborate with a passionate, innovative team in a fast-growing company.
• Competitive salary, benefits, and opportunities for professional growth.
• Be part of a mission-driven organization shaping the future of surgery.

Compensation and Benefits

• Base pay: $70K-$110K per year
• Performance-based bonus
• Medical, dental and vision insurance
• 401K savings plan
• Paid company holidays

Project Engineer

Toro Construction Corp – General Contracting Division

Orland Park, IL | Full-Time (Onsite) | Entry-Level to Mid-Level

Position Summary

Toro Construction Corp is seeking a driven and detail-oriented Project Engineer to join our General Contracting Division. This individual will play a key role in supporting project management teams through all phases of construction and assisting with the estimating process for upcoming work. The ideal candidate will be organized, proactive, and eager to grow within a dynamic and fast-paced construction environment.

Key Responsibilities

• Take full ownership of assigned projects and tasks, reporting directly to Project Managers or Division Leaders.
• Assist with bid preparation, including quantity takeoffs, subcontractor outreach, and proposal assembly under the direction of senior staff.
• Review and evaluate Change Order Requests for accuracy and scope alignment.
• Coordinate, track, and manage project submittals and RFIs to ensure timely response and project continuity.
• Communicate effectively with project teams and external partners regarding submittals, ASIs, RFIs, and other construction documentation.
• Schedule and coordinate subcontractors, vendors, and consultants to keep projects on track.
• Perform basic quality control duties and assist in ensuring work performed meets specifications and standards.
• Support material procurement and documentation processes.
• Participate in job site meetings and assist with daily reporting and project tracking.

Preferred Qualifications

• Bachelor’s Degree in Construction Management, Civil Engineering, Architecture, or a related field (or equivalent experience).
• 1–3 years of experience in construction project support or estimating preferred (internships considered).
• Strong understanding of construction documents and processes.
• Familiarity with construction software such as Bluebeam, Procore, Microsoft Project, or similar platforms.
• Ability to read and interpret plans, specifications, and shop drawings.
• Strong organizational and time management skills.

Soft Skills & Competencies

• Communication: Speaks clearly and effectively; listens attentively; demonstrates professionalism in all interactions.
• Team Collaboration: Works well in team settings, welcomes feedback, and supports shared success.
• Problem-Solving: Identifies potential issues early and proposes effective solutions.
• Adaptability: Thrives in a fast-paced environment with shifting priorities.
• Initiative: Shows eagerness to learn, take on new challenges, and grow within the company.
• Dependability: Follows through on tasks and responsibilities with minimal supervision.
• Professionalism: Maintains a positive attitude, respects others, and represents the company with integrity.

Why Join Toro Construction Corp?

At Toro, we believe in building more than just structures—we build careers. Our team is committed to integrity, craftsmanship, and collaboration. We invest in the growth and development of our staff, and this role is designed as a stepping stone toward becoming a future Project Manager or Estimator.

Compensation & Benefits

• Competitive salary based on experience and qualifications
• Paid Time Off and Paid Holidays
• Health insurance options with company contributions
• Opportunities for advancement and continuing education

Apply Today

• If you’re ready to take the next step in your construction career and work with a company that values your contribution, we’d love to hear from you.

Benefits found in job post

Medical insurance

Requirements added by the job poster

• Bachelor's Degree

• Can start immediately

• Working in an onsite setting

• Authorized to work in the United States

Project Manager – Mission Critical

Location: Chicago, IL

Employment Type: Full-Time | Permanent

About the Opportunity:

Are you a proven leader in the construction industry with a passion for delivering complex Data Center projects? Do you thrive in fast-paced environments where innovation and strategic thinking are rewarded? We are seeking a Project Manager to lead major design/build Data Center construction projects as part of a growing, national team.

This is a high-impact role that combines project execution with leadership, client engagement, and process improvement. You’ll oversee a team of project managers and work cross-functionally to ensure successful outcomes from preconstruction through project closeout.

Key Responsibilities:

• Project Oversight: Manage multiple Mission Critical construction projects from design through completion, ensuring schedule, budget, and quality goals are met.
• Team Leadership: Direct and mentor project managers and support staff, cultivating a high-performing, collaborative team.
• Preconstruction & Estimating: Oversee project estimating, subcontractor prequalification, and early design coordination.
• Client Relations: Act as the primary point of contact for clients, leading presentations, progress meetings, and stakeholder communications.
• Strategic Growth: Contribute to planning efforts focused on growing the Mission Critical project portfolio, including process optimization and business development input.
• Resource Planning: Coordinate labor needs, material procurement, and field support across multiple projects and teams.
• Process Improvement: Identify and implement process improvements to ensure consistency, efficiency, and profitability on Data Center builds.

Qualifications:

• Bachelor’s degree in Construction Management, Engineering, Architecture, or related field
• 10–15 years of experience in commercial construction, with a strong focus on Data Center projects
• Proven experience delivering design/build projects
• Strong leadership and team management skills
• Excellent communication and problem-solving abilities
• Familiarity with construction management tools (e.g., Procore, Bluebeam, Primavera P6) is a plus
• Willingness to travel as needed for project oversight

Why Join This Team:

• Be part of a rapidly growing national construction group delivering impactful Mission Critical projects
• Work in a culture that values transparency, accountability, and innovation
• Influence strategic direction, team development, and client relationships
• Competitive salary, bonus structure, and full benefits package
• Opportunity to take on executive-level responsibilities in a dynamic and supportive environment

If you're a hands-on leader with deep Mission Critical construction experience looking to make a broader impact, we want to hear from you.

• Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
• Driving interoperability with joint, allied and coalition partners
• Building professional excellence through education, training and certification and milestone qualifications
• Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
• Helping to develop and deploy information systems, command and control and space systems
• Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
• Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology

• Serving as part of Battle Group staffs on ships at sea
• Working in C4I/Space/Surveillance on shore tours
• Serving on major Navy and joint staffs
• Serving in command of key communication and surveillance facilities around the globe

• Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
• Completing Joint Professional Military Education (JPME) at one of the various service colleges

We have an exciting opportunity to work for a global manufacturing firm. The Director of Procurement is responsible for leading the organization’s sourcing, purchasing, and supplier management strategies to ensure cost-effective, reliable, and high-quality supply of materials, equipment, and services. This role provides strategic direction and operational oversight of procurement activities while driving supplier performance, risk mitigation, and continuous improvement across the supply chain. The Director of Procurement partners closely with Operations, Finance, Engineering, Maintenance, and Plant Leadership to support production goals, capital projects, and long-term business objectives. Client offers benefits that include: health, dental, vision, short and long term, profit sharing, 401k with a match, PTO and generous bonus. The pay range is $130k-$160k

Recruiter: Connie Stathopoulos

Responsibilities:

Procurement Strategy & Leadership

• Develop and execute a comprehensive procurement strategy aligned with company financial and operational objectives and Corporate Procurement.
• Lead, mentor, and develop the procurement and purchasing team at multiple sites.
• Establish KPIs to measure procurement performance, cost savings, supplier reliability, and service levels
• Drive a culture of accountability, continuous improvement, and cross-functional collaboration

Sourcing & Cost Management

• Lead strategic sourcing initiatives for raw materials, capital equipment, and outside services
• Negotiate pricing, contracts, and long-term supply agreements to achieve cost savings and favorable terms
• Analyze market trends, commodity pricing, and supply risks to inform sourcing decisions
• Identify and implement cost-reduction and value-engineering opportunities without compromising quality or safety

Supplier Management

• Develop and maintain strong relationships with key suppliers and service providers
• Establish supplier performance metrics related to quality, delivery, safety, and responsiveness
• Conduct supplier evaluations, audits, and performance reviews
• Lead supplier issue resolution and corrective action processes

Operational Support

• Ensure timely procurement of materials and services to support uninterrupted production and maintenance activities
• Partner with Operations and Engineering on capital projects, equipment purchases, and plant upgrades
• Support maintenance reliability initiatives through effective MRO and spare parts procurement
• Work closely with Inventory/Stores teams to optimize stock levels and reduce carrying costs

Risk & Compliance

• Identify and mitigate supply chain risks, including single-source dependencies and market volatility
• Ensure procurement activities comply with company policies, contractual obligations, and applicable regulations
• Support ESG, sustainability, and responsible sourcing initiatives where applicable

Systems & Process Improvement

• Oversee procurement systems, purchasing processes, and approval workflows
• Improve purchasing efficiency through standardization, automation, and data-driven decision-making
• Ensure accurate procurement reporting and spend visibility across the organization

Qualifications

Education & Experience

• Bachelor’s degree in Supply Chain Management, Business, Engineering, or related field required
• 8–12+ years of progressive procurement or supply chain experience
• Minimum 3–5 years in a leadership or management role
• Experience in manufacturing, industrial, or heavy industry environments strongly preferred

Technical & Professional Skills

• Strong negotiation and contract management skills
• Deep understanding of strategic sourcing, supplier performance management, and cost analysis
• Experience with MRO, capital equipment, and production material sourcing
• Familiarity with ERP/MRP systems and procurement software
• Financial acumen with ability to analyze total cost of ownership and budget impacts

Leadership Competencies

• Proven ability to lead teams and influence cross-functional stakeholders
• Strong decision-making and problem-solving skills
• Ability to balance strategic thinking with hands-on operational execution
• Excellent communication and relationship-building skills

Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster

Life Insurance Signature / Authority Limits

1M Signature / 5M Authority.

• PLEASE NOTE: ONLY APPLICANTS WITH INDIVIDUAL LIFE UNDERWRITING EXPERIENCE WILL BE CONSIDERED FOR THIS ROLE.

  PLEASE NOTE: ONLY APPLICANTS WITH INDIVIDUAL LIFE UNDERWRITING EXPERIENCE WILL BE CONSIDERED FOR THIS ROLE.

Job Summary

Builds relationships with Financial Advisors and internal partners. Develops the skills necessary to successfully underwrite Life, Disability, and/or Long-term Care insurance policies in an inclusive and fast-paced environment ensuring all quality, service and production goals are met.

Primary Duties & Responsibilities:

Field & Client Experience

• ​Responsible for credible and effective relations and communication with field and customer to include responding to case appeals/inquiries and assists with placing business.

• Provides guidance and assistance to the Northwestern Mutual Financial Network and Financial Representatives regarding case underwriting and risk appraisal

• Responsible for prescreen inquiries.

Underwriting

• Responsible for the analysis and appraisal of a broad range of insurance applications; approves, classifies, or declines applications for various ages and policy amounts with guidance, as needed.​

• Independently reviews applications and adheres to underwriting standards and demonstrates an intermediate level of experience with NM product types and changes. ​

• Develops and demonstrates change agility while maintaining mortality and morbidity expectations. ​

• Demonstrates continuous learning through the early adoption of new ways of underwriting. ​

• Develops proficiency with Reinsurance programs and determining where to best place a case.

• Underwrites applications, maintaining industry-leading mortality and morbidity giving the best possible offer that can be made. Provides active case and requirement management and provides customized service with guidance. ​

• Communicates & negotiates with Field Partners to explain modified or declined decisions & assist in policy placement. ​

• Develops proficiency in financial, medical, and lay underwriting assessments and provides innovations solutions to keep Northwestern Mutual as the choice of our customers.

• Actively utilizes the most effective means to obtain the necessary information, including digital health data, Internet searches, direct contact with the insured, and communication with third party advisors (Accountants, Attorneys, etc.) with limited guidance.

• Discusses cases with peer reviewers with medical and technical staff, as needed. ​

• Understands and meets all quality, service, and production goals​.

• Solves issues & escalations, with guidance as needed. ​

• Partners with Underwriting Support for case management

Cross-functional leadership

• May serve as underwriting representative for improvement in product process w/collaboration w/functional partners. ​Participates in other projects as needed.

Qualifications

• A bachelor's degree or equivalent combination of education and experience is preferred.

• 1.5 years of traditional underwriting experience.

• Analytical skills with the ability to make independent decisions and apply sound judgment in the application of rules.

• Excellent written and oral communication skills with the ability to handle confidential information, and exercise tact, diplomacy, and resourcefulness.

• Proficient in computer skills and using various software packages.

• Ability to work accurately while maintaining speed and flexibility in a team and independent production environment.

• Highly organized with the ability to establish priorities and meet deadlines.

• Displays agility to manage multiple tasks​ and adapt in a changing work environment.

• #LI-Remote or LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Information Gathering (NM) - Intermediate, Underwriting Practices (NM) - Intermediate, Information Optimization (NM) - Intermediate, Insurance Acumen (NM) - Intermediate, Technology Adaptation (NM) - Intermediate (Inactive), Underwriting Ecosystem (NM) - Intermediate, Mortality, Morbidity, & Risk Analysis (NM) - Intermediate, Customer Centricity (NM) - Intermediate, Learning Agility (NM) - Intermediate (Inactive), Adaptive Communication (NM) - Intermediate, Reasoning (NM) - Intermediate, Decision Making (NM) - Intermediate, Negotiation & Managing Objection (NM) - Intermediate, Consulting (NM) - Advanced, Attention to Detail (NM) - Intermediate, Change Adaptability (NM) - Intermediate, Customer Support (NM) - Intermediate, Data Application (NM) - Intermediate

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Adjusters recognize and empathize with members’ life events, as appropriate.

This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position.

The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday – Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.

What you'll do:

• Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage.

• Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies.

• Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims.

• Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques.

• Serves as an informal resource for team members.

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or General Equivalency Diploma.

• 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience.

• Developing knowledge of residential construction.

• Working knowledge of estimating losses using Xactimate or similar tools and platforms.

• Demonstrated negotiation, investigation, communication, and conflict resolution skills.

• Working knowledge of property claims contracts and interpretation of case law and state laws and regulations.

• Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.

• May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:

• Experience handling water loss claims including water mitigation, water loss estimating and reconciliation

• Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX)

• Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.)

• Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement)

• Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)

• Proficiency in Xactimate (Level 1 and/or Level 2 certification)

• Experience in a call center environment

• Currently hold an active Adjuster License

• Bachelor’s degree

• US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.  

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $63,590 - $114,450

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Adjusters recognize and empathize with members’ life events, as appropriate.

This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position.

The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday – Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.

What you'll do:

• Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage.

• Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies.

• Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims.

• Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques.

• Serves as an informal resource for team members.

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or General Equivalency Diploma.

• 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience.

• Developing knowledge of residential construction.

• Working knowledge of estimating losses using Xactimate or similar tools and platforms.

• Demonstrated negotiation, investigation, communication, and conflict resolution skills.

• Working knowledge of property claims contracts and interpretation of case law and state laws and regulations.

• Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.

• May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:

• Experience handling water loss claims including water mitigation, water loss estimating and reconciliation

• Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX)

• Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.)

• Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement)

• Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)

• Proficiency in Xactimate (Level 1 and/or Level 2 certification)

• Experience in a call center environment

• Currently hold an active Adjuster License

• Bachelor’s degree

• US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.  

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $63,590 - $114,450

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.