Engineering Structures Jobs No Experience Jobs in Ocoee

Position Overview:

PTS Advance is seeking an experienced MEP Mechanical Design Engineer to join our growing team. The ideal candidate will have a strong background in mechanical building systems design and proven expertise in Revit for modeling and documentation. You’ll play a key role in developing HVAC, plumbing, and piping designs for commercial, industrial, and institutional projects.

Key Responsibilities:

• Design and develop mechanical systems for building projects, including HVAC, plumbing, and piping.
• Create and coordinate 3D models and detailed construction documents using Revit.
• Collaborate with multidisciplinary teams, including architects, electrical engineers, and contractors.
• Perform load calculations, equipment selection, and system layouts.
• Ensure designs meet applicable codes, standards, and client specifications.
• Support project lifecycle from concept through construction administration.

Qualifications:

• Bachelor’s degree in Mechanical Engineering or related field.
• 10+ years of experience in MEP mechanical design (commercial or industrial preferred).
• Proficiency in Revit required.
• Strong understanding of mechanical building codes and standards.
• Excellent communication and teamwork skills.
• Professional Engineer (PE) license is a plus.

ABOUT THE CLIENT

• I am currently working with a well established General Contractor & Construction Management specialist with a rich history in the Florida area.

• They specialise in K-12 & higher education, hospitality, multifamily, worship, entertainment, retail, professional offices, healthcare, municipal & federal.

• They are currently looking for a number of Project Manager's in the Orlando area due to an influx in projects awarded.

ABOUT THE ROLE

• Project Planning and Execution: Develop comprehensive project plans, schedules, and budgets. Manage project resources effectively, including personnel, equipment, and materials.
• Team Leadership: Lead and mentor project teams, fostering collaboration and communication among all stakeholders.
• Subcontractor Management: Select, contract, and manage subcontractors, ensuring they deliver quality work on time and within budget.
• Risk Management: Identify and mitigate potential risks throughout the project lifecycle. Develop contingency plans to address unforeseen challenges.
• Quality Assurance: Implement robust quality control procedures to ensure compliance with building codes, safety regulations, and client specifications.
• Financial Management: Monitor project costs and budgets, identifying cost-saving opportunities and taking corrective actions as needed.
• Client Relations: Build and maintain strong relationships with clients, architects, engineers, and other key stakeholders.
• Safety Compliance: Prioritize safety on the job site, enforcing safety protocols and conducting regular safety inspections.

ABOUT THE CANDIDATE

• Bachelor's degree in Construction Management, Engineering, or a related field.
• Minimum of 5 years of experience in construction project management, preferably in the Miami market.
• Proven track record of successfully managing complex construction projects.
• Strong understanding of construction techniques, materials, and industry standards.
• Excellent organizational, planning, and problem-solving skills.
• Strong leadership and communication skills, both written and verbal.
• Proficiency in project management software (e.g., Procore, Primavera).
• Ability to work under pressure and meet tight deadlines.
• OSHA 30-Hour Construction Safety Certification (preferred).

Police Department:

At the UCF Police Department, the safety and well-being of our campus community is our top priority. Our job is to keep our campuses safe so our students, faculty and staff can unleash their potential.

We strive to be the most professional and innovative campus law enforcement agency in the country and firmly believe that we are only as good as our people. That's why we hire officers and professional team members that are the best fit for our agency, provide them with the finest training and equipment, and encourage professional development. Our community-oriented policing model is centered around the power of transparency, the benefits of partnership and collaboration, and always doing the right thing.

The Opportunity:

A UCF Police Officer is responsible for maintaining a safe University environment by enforcing State Statutes, local ordinances, and University Regulations. Key duties include proactive patrol, emergency response, conducting criminal investigations, making arrests, and managing traffic flow. The officer must maintain a professional demeanor while striving to build a positive rapport with the community, supporting community programs, and accurately documenting all police actions and administrative tasks.

Responsibilities:

• 
  

• Preventative Patrol and Community Safety Enforcement: Conducts proactive preventative patrol, including foot patrol in key areas, to ensure the safety of students, faculty, staff, and visitors within the University community.

  
  

• Emergency Response and Law Enforcement Action: Takes appropriate police action to address violators of the law and respond to potentially hazardous situations to mitigate risk and restore order.

  
  

• Traffic and Parking Management: Safeguards pedestrian traffic through selective traffic enforcement, including issuing traffic citations and warnings. Monitors campus road networks to ensure a smooth flow of traffic, addresses engineering deficiencies and hazards, and performs traffic control at congested intersections. Assists with parking control by issuing parking citations.

  
  

• Criminal Investigation and Report Documentation: Investigates criminal incidents, accurately prepares police reports, and maintains an acceptable level of proficiency in all aspects of investigation and report writing.

  
  

• University Referral Processing: Prepares, submits, and assists in the processing of University Referrals for disciplinary action in accordance with institutional policy.

  
  

• Community Engagement, Interagency Support and Public Assistance: Provides assistance to other Law Enforcement Agencies and the public, including furnishing information, offering first aid, and providing vehicle assistance or other appropriate support.

  
  

• Community Partnership and Events: Supports Community Partnerships and actively assists with community events and law enforcement programs to build trust and collaboration.

  
  

• Special Event and Safety Response: Provides necessary crowd control for special events and responds to all alarms on campus facilities.

  
  

• Documentation and Record Keeping: Documents any and all situations, as appropriate, ensuring detailed and accurate records are maintained.

  
  

• Operational Duties, Directed Patrol, and Security Checks: Performs directed patrol as assigned, conducts periodic area checks of residence halls and specific alarmed areas, and secures University facilities at designated times.

  
  

• Training and Court Attendance: Attends authorized training to maintain professional competence and makes court appearances as required.

  
  

• Escort and Access Services: Provides escort services for personnel or money upon request and grants building access to authorized individuals, including providing emergency access and assistance when needed.

  
  

Minimum Qualifications:

Must meet the requirements of Chapter 943, Florida Statutes. All applicants must successfully complete the Basic Recruit Training Program at a CJSTC (Criminal Justice Standards and Training Commission) certified training school and pass the Florida certification exam. If a certified Law Enforcement Officer from another state, applicant must have completed FDLE (Florida Department of Law Enforcement) equivalency training and pass Florida State certification exam. Appropriate college coursework or vocational training may substitute at an equivalent rate for the required experience.

Must be at least 19 years of age and a U.S. citizen, must possess a high school diploma or equivalent, and may not have been convicted of any felony or misdemeanor involving perjury or a false statement or have received a dishonorable discharge from any of the Armed Forces of the United States. Must pass a rigorous background investigation, to include psychological, physical, drug testing, and Computer Voice Stress Analysis.

Preferred Qualifications:

• 
  

• 2+ years of sworn law enforcement or military experience involving public interaction, sound judgment, accuracy, and confidentiality in the performance of police-related duties.

  
  

• Demonstrated ability to deliver professional customer service with strong interpersonal, written, and verbal communication skills.

  
  

• Proven ability to work independently with minimal supervision while contributing effectively within a varied community.

  
  

• Comprehensive working knowledge of the criminal justice system, law enforcement procedures, and Florida State Statutes.

  
  

• Demonstrated ability to perform effectively under pressure and maintain composure in high-stress or rapidly changing environments.

  
  

Additional Application Materials Required:

Candidates who complete the application, provide a cover letter, and a resume will be afforded priority consideration.

Application must be completed. Please read and answer all questions carefully.

Special Instructions to the Applicants:

Estimated date of hire is July 17, 2026.

UCF is seeking to fill multiple roles. Candidates for this job posting will be considered for additional Police Officer vacancies in this department.

Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position now or in the future.

Classification Title: Law Enforcement Officer

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation,you'llplay an integral role at one of the most impactful universities in the country.You'llbe met with opportunities to connect and collaborate with talented faculty, staff, and students across 12colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow,you'llwork alongside talented colleagues on complex projects that will challenge you and help you gain new skills,andyou'llhave countless rewarding experiences that go well beyond a paycheck.

Working at UCF has itsperks!UCF offers:

• Benefitpackages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options

• Employee discounts, including tickets to many Orlando attractions

• Educationassistance

• And more...For more benefits information, view theUCF Employee Benefits Guide.

Dive intoourTotal Rewards Calculatorto discover the diverseselectionavailable to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitlystatedon the job posting, it is UCF's expectation that an employee of UCF willresidein Florida as of the date the employment begins.

Department

Work Schedule

Type of Appointment

Expected Salary

Job Posting End Date

Veteran's Preference:

Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans' Preference, please visit

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call or email .

For general application or posting questions, please email .

Korn Ferry has partnered with our client on their search for District Operations Director - Single Family Homes

Operations & Property Management

• Oversee day-to-day operations across Orlando, Jacksonville and Treasure Coast, ensuring consistent execution of company procedures and a high-quality resident experience.
• Provide strategic oversight of property management functions, including service delivery, maintenance, renewals, and collections, with a focus on KPI achievement and cost control.
• Navigate complex municipal environments by building strong relationships with housing authorities and local agencies to ensure compliance and operational fluidity.
• Lead vendor management and service team performance, ensuring alignment with company standards, cost efficiency, and resident satisfaction.
• Conduct regular market visits and inspections to assess operational health, enforce standards, and identify opportunities for improvement.
• Implement frameworks for emergency response, business continuity, and risk mitigation across all markets.

Resident Experience

• Drive a resident-first culture by ensuring seamless onboarding, proactive communication, and responsive issue resolution across all touchpoints.
• Leverage resident feedback and satisfaction data to evolve service offerings, improve retention, and build long-term loyalty.
• Partner with leasing teams to monitor inventory, pricing, and occupancy trends, ensuring alignment with market demand and performance goals.
• Reinforce tenant policies and procedures while maintaining a positive, service-oriented relationship with residents.

Financial Management

• Lead the development and execution of annual operating budgets across assigned markets, with a focus on service cost management and NOI optimization.
• Oversee accounts receivable, rent collection, and resolution of arrears, ensuring minimal variance and strong financial performance.
• Review financial reports regularly to identify trends, risks, and opportunities, implementing corrective actions as needed.
• Contribute to long-term planning and investment prioritization in alignment with First Key Homes’ growth strategy.

Team & Talent Oversight

• Manage a regional team of 50–60 employees, ensuring clear accountability, performance consistency, and adherence to company policies.
• Identify workload efficiencies and talent gaps, optimizing team structure and resource allocation across markets.
• Lead workforce planning efforts in partnership with HR and third-party recruiters to support hiring, onboarding, and retention.

Strategic Partnerships & Compliance

• Maintain an active Florida real estate license and ensure compliance with state-specific laws and regulations.
• Collaborate with internal stakeholders and external partners to align operations with broader strategic goals and regulatory requirements.
• Represent First Key Homes in municipal and community engagements.

Professional Experience/Qualifications

The ideal candidate will bring the following experience:

• 10–15+ years of senior-level operational leadership within residential real estate, property management, or single-family rental (SFR) environments, overseeing large-scale, multi-market portfolios.
• An active real estate license in Florida is required or must be obtained within120 days of hire.
• Experience navigating real estate laws and compliance, and a deep understanding of municipal engagement, housing authorities, and public-sector coordination.
• Proven ability to lead multidisciplinary teams across leasing, service, field operations, and resident experience, driving performance, accountability, and cultural alignment across diverse geographies.
• Strong financial oversight and budgeting expertise, with a track record of managingservice-related costs, optimizing NOI, and delivering consistent results across KPIs such as collections, renewals, and retention.
• Demonstrated success leading through organizational change, including assessing team dynamics, identifying talent gaps, and buildingbench strength to support long-term growth and operational resilience.
• Exceptional interpersonal and communication skills, with the ability to build trust, manage conflict, and influencecross-functional teams, third-party vendors, and internal stakeholders.
• Inspirational leadership style that fosters collaboration, encourages ownership, and leads with empathy, structure, and clarity.
• Comfortable operating in high-visibility, high-accountability environments, with a focus on resident satisfaction, team development, and community engagement.
• Strong understanding of strategic planning and operational execution, with the ability to translate corporate goals into market-level performance and team alignment.
• Proficiency in Microsoft Office Suite and property management platforms, including YARDI, with a commitment to data accuracy, reporting integrity, and system compliance.

Year One Critical SuccessFactors

The successful candidate should have successfully achieved the following within the first 12 to 18 months in this role:

• Drive Operational Excellence Across Districts: Establish consistent service delivery standards and operational processes across assigned markets, resulting in measurable improvements in resident satisfaction, service timeliness, and cost efficiency. Ensure alignment with First Key Homes’ national performance benchmarks and compliance protocols.
• Elevate Team Engagement and Culture: Assess and optimize team structure, talent, and engagement across leasing, service, and field operations. Implement leadership development and retention strategies to reduce turnover, foster accountability, and build a high performance, resident-first culture.
• Strengthen Governance and Cross-Functional Alignment: Build strong relationships with internal stakeholders across corporate functions (e.g., Legal, Compliance, Finance, HR) and ensure clear communication channels and accountability frameworks. Align district-level execution with enterprise goals, including NOI targets, renewal rates, and service SLAs.
• Enhance Resident Experience and Community Impact: Launch initiatives that improve resident engagement, retention, and satisfaction scores. Partner with local municipalities and housing authorities to strengthen community relationships and ensure compliance with local housing regulations.
• Optimize Financial Performance and Budget Discipline: Deliver against district-level financial targets by managing service costs, capital planning, and operational budgets. Identify opportunities for efficiency and margin improvement while maintaining service quality and compliance.

Preferred Education Qualifications

• Bachelor’s Degree in Business Administration, Finance, Planning or related field.
• Proficiency in Yardi (or similar systems).

Doctor of Medicine | Psychiatry - General/Other

Location: Florida

Employer:

Pay: Competitive weekly pay (inquire for details)

Start Date: ASAP

LocumJobsOnline is working with to find a qualified Psychiatry MD in Florida!

This Job at a Glance

• Job Reference Id:  ORD-210297-MD-FL
• Title:  MD
• Dates Needed:  June 1 - July 10
• Shift Type:  Day Shift; Call
• Assignment Type:  Inpatient
• Call Required:  Yes
• Board Certification Required:  Negotiable
• Job Duration:  Locums

This inpatient facility provides specialized psychiatric services for adult patients requiring comprehensive mental health treatment. The facility maintains modern documentation systems and dedicated support staff to ensure effective treatment delivery in a structured inpatient psychiatric environment. The organization seeks ongoing locum tenens coverage to maintain continuity of care for patients requiring intensive psychiatric services.

Florida offers diverse regional attractions and year-round outdoor recreation opportunities. The state provides coastal and inland activities including water sports, wildlife viewing, and cultural destinations suitable for various recreational interests.

The psychiatrist will provide comprehensive inpatient psychiatric services Monday through Friday during day shifts, managing adult patients requiring intensive mental health treatment. Responsibilities include conducting detailed psychiatric evaluations, developing individualized treatment plans, and providing ongoing medication management for complex psychiatric cases. The clinician will participate in call coverage with 1 call per weekday and weekend rotation approximately every other month. The position requires maintaining thorough documentation and collaborating with interdisciplinary treatment teams to ensure coordinated care delivery in the inpatient psychiatric environment.

• Case Load/PPD:  12-16
• Support Staff:  Nursing staff, medical assistants, and administrative support
• Patient Population:  Adults
• Call Ratio/Schedule:  1 call per weekday and participate in the weekend on call rotation. About 1 weekend every other month.
• Location Type:  On-Site
• Prescriptive Authority Required:  Yes
• Government:  No
• Shift Hours:  Full time (40 hours)
• Cases Treated:  Adult patients requiring inpatient psychiatric evaluation and treatment
• Average Length of Stay:  Variable based on patient complexity and treatment needs
• Census:  Variable based on facility capacity
• Med Checks/Follow-up per day:  Variable based on patient needs and treatment protocols
• Initial Evaluation Time:  Standard psychiatric evaluation timeframes per facility protocols

Our services ar

Contact:

About

The need has never been greater to connect great clinicians and great healthcare facilities. That’s what we do. Every day. We’re . We connect clients and clinicians to take care of patients. How do we do it? By doing it better than everyone else. Whether you’re looking for a locum tenens job or locum tenens coverage, our experienced agents have the specialized knowledge, know-how, and personal relationships to take care of you and your search.  

provides comprehensive onboarding and optional 1099 financial consulting from a partner advisor.

We cover your malpractice insurance (A++) and provide assistance with credentialing, privileging, licensing, housing and travel.

Our agents have the specialized knowledge and personal connections to provide the best locum tenens experience and negotiate top pay on your behalf.

1714978EXPPLAT

Entry Level Software Developer

SkillStorm is actively seeking full-time Entry Level Software Developers for one our Fortune 100 clients. An ideal candidate is one with a strong technical mindset, exceptional problem-solving skills, and logical reasoning abilities. This is an on-site position.

You will spend 12 weeks collaborating in team-based settings, undertaking diverse, real-world projects to prepare for seamless integration into our clients' operations. Once training is complete, you will be deployed to our enterprise or government clients, ready to have an immediate impact on day one.

Entry Level Software Developer Requirements:

• 
  
• Must possess a Bachelor's degree
  
• Must have 9 months+ of TECHNICAL experience
  
• Must be relocatable to multiple different locations and in office
  
• Ability to earn a government security clearance
  
• Possess a strong understanding of programming principles, data structures, algorithms, databases, and SQL, enabling the development of software solutions.
  
• Experience with software development and programming using Java, C#, or similar object-oriented programming language.
  
• Legally authorized to work in the U.S. under SkillStorm's W2; not a C2C position. EOE, including disability/vets.
  
• Strong analytical and problem-solving skills along with a logical mindset to tackle complex challenges to develop effective and innovative solutions.
  
• Demonstrate excellent verbal and written communication skills, facilitating clear and effective interactions with team members, stakeholders, and clients.
  

Entry Level Software Developer Responsibilities

• 
  
• Develop new applications and modify existing applications using programming languages, platforms, frameworks, and tools used by our clients.
  
• Develop well-structured, readable, and efficient code to solve specific tasks or improve existing applications. Adhere to coding standards and best practices to maintain high-quality software.
  
• Identify, diagnose, and fix bugs in software applications, ensuring that the applications run smoothly and efficiently. Provide technical support and problem resolution related to software issues.
  
• Engage in code review sessions with peers to ensure code quality, share knowledge, and learn from others. Provide constructive feedback and suggest improvements to optimize performance.
  
• Assist in the deployment and testing of applications to production environments, ensuring that they meet performance benchmarks and are compatible with other system components.
  
• Work closely with other departments, such as quality assurance, project management, and product management, to ensure that projects are delivered on time and meet predefined objectives. Communicate ongoing activities and results to business sponsors, stakeholders, and management.
  

Where SkillStorm stands out:

• 
  
• Competitive salary
  
• Enterprise level technology training and certification
  
• Opportunity to work for enterprise companies and government agencies
  
• Health, Vision, Dental, and Life Insurance with 401K
  
• Continuous mentorship and support
  

About SkillStorm

Founded in 2002, SkillStorm was built on the mission of accelerating careers in high-demand technologies. We design, build, and deploy Stormers from all backgrounds and experience levels in today's in-demand technologies such as AWS, Salesforce, PEGA, ServiceNow, and Appian.

We are committed to hiring and training college graduates and veterans for high-growth technology careers with our enterprise and government clients. Through these dedicated efforts, we are able to build a reliable, exclusive pipeline of high-quality, U.S.-based tech talent with the skills and clearance levels required to support our client's critical technology initiatives.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

UCF IT:

The UCF IT Department within Facilities and Business Operations team at UCF is committed to creating a supportive and welcoming environment for our faculty, staff, students, and the broader community. We take pride in delivering exceptional service, sharing our expertise, and upholding the highest standards to ensure a world-class campus experience.

Please visit us at: or Facebook and Instagram: UCF Facilities

The Opportunity:

The UCF IT Department within Facilities and Business Operations is seeking to hire a Workday Administrator III. This role is responsible for managing, configuring, and optimizing the university's cloudbased Workday ERP system to ensure strong performance, reliability, and alignment with organizational needs. The Workday Administrator III plays a pivotal role not only in system maintenance and troubleshooting, but also in developing, enhancing, and refining business processes within Workday to support operational efficiency. This position serves as a strategic problemsolver, leveraging deep functional expertise and advanced Workday knowledge to propose, design, and implement system and business process solutions that address complex organizational challenges.

Responsibilities:

• 
  

• Manage and facilitate the day to day operations of the Workday ERP system.

  
  

• Configure the Workday ERP system according to functional and technical requirements.

  
  

• Lead data mapping and data conversion activities.

  
  

• Configure and test business processes and workflows within the Workday ERP system.

  
  

• Monitor system performance, diagnose and troubleshoot issues, and conduct regular system audits to ensure data integrity.

  
  

• Address system and data integrity issues in partnership with other IT teams and business stakeholders.

  
  

• Coordinate system upgrades and maintenance activities for assigned functional areas.

  
  

• Manage projects aimed at solving business problems and improving system efficiency and functionality.

  
  

• Collaborate with business stakeholders to identify opportunities for system enhancements, support governance processes, prioritize work, propose solutions, and facilitate decision making.

  
  

• Document tasks, decisions, requirements, and progress in the work management system.

  
  

• Develop complex functional, technical, design, and business process specification documentation for Workday implementations.

  
  

• Provide end user support, training, and documentation.

  
  

• Mentor and guide student apprentices.

  
  

• Mentor colleagues with less experience in Workday or functional processes.

  
  

• Perform other duties as assigned.

  
  

Minimum Qualifications:

Bachelor's degree and 4 years of relevant experience; or High School Diploma (or equivalent) and 8 years of relevant work experience in lieu of degree or an equivalent combination of education and experience pursuant toFla. Stat. 112.219(6).

Preferred Qualifications:

• 
  

• Experience supporting Workday functionality, including the development of custom reports.

  
  

• Extensive hands on experience configuring and administrating multiple Workday modules (e.g., Finance, Security and Procurement).

  
  

• Experience supporting ledger, accounting, and finance related processes within a Workday environment.

  
  

• Strong knowledge of ERP concepts, data structures, integrations, and business process design.

  
  

• Experience collaborating with business stakeholders to identify system enhancement opportunities and propose technical solutions.

  
  

• Strong analytical and problem-solving skills with the ability to translate business needs into system configurations.

  
  

The most successful candidates may possess the following qualities:

• 
  

• Bachelor's degree in Information Technology, Business Administration, Human Resources, Finance, or a related field.

  
  

• Workday certifications in applicable functional areas.

  
  

• Experience in a higher education IT environment or similarly complex organizational setting.

  
  

• Demonstrated ability to perform data mapping, conversion, and migration activities.

  
  

• Ability to act as a technical project manager for small to medium sized projects. Experience creating technical documentation, functional specifications, and end user training materials. Excellent communication skills and the ability to mentor colleagues and student apprentices.

  
  

• Experience working within structured IT service processes such as change management, incident management, and request management.

  
  

Special Instructions to the Applicants:

Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position now or in the future.

The anticipated salary range for this position is $89,076 to $111,345. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.

If you are selected as the final candidate for an employment opportunity, both your position and salary will be significantly based upon the information that you have provided in your application for employment. We urge you to please take the time to complete the application in its entirety.

Classification Title: Cloud ERP Administrator III

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation,you'llplay an integral role at one of the most impactful universities in the country.You'llbe met with opportunities to connect and collaborate with talented faculty, staff, and students across 12colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow,you'llwork alongside talented colleagues on complex projects that will challenge you and help you gain new skills,andyou'llhave countless rewarding experiences that go well beyond a paycheck.

Working at UCF has itsperks!UCF offers:

• Benefitpackages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options

• Employee discounts, including tickets to many Orlando attractions

• Educationassistance

• And more...For more benefits information, view theUCF Employee Benefits Guide.

Dive intoourTotal Rewards Calculatorto discover the diverseselectionavailable to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitlystatedon the job posting, it is UCF's expectation that an employee of UCF willresidein Florida as of the date the employment begins.

Department

Work Schedule

Type of Appointment

Expected Salary

Job Posting End Date

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call or email .

For general application or posting questions, please email .

Overview

The Technical Service Coordinator plays a critical role in onboarding new managed services customers and ensuring they have a clear, accurate, and complete technical foundation as they transition into our MSP environment. This role sits at the intersection of service delivery, technical operations, and customer success—responsible for gathering and documenting environment details, coordinating onboarding tasks across teams, and maintaining high-quality technical documentation.

The ideal candidate has strong technical aptitude, excellent organizational skills, and a passion for delivering an exceptional customer experience.

Key Responsibilities

Customer Onboarding

• Serve as the primary coordinator for onboarding new MSP customers.
• Collect and validate environment information (infrastructure, networks, identity systems, applications, security tools)
• Facilitate kickoff calls, technical discovery sessions, and onboarding checkpoints.
• Work cross-functionally with Service Desk, Systems Administration, Networking, and Security teams to ensure smooth onboarding execution.
• Track onboarding tasks, milestones, risks, and completion status.

Technical Documentation

• Create and maintain high-quality documentation including:
• Network diagrams
• Asset inventories
• Access and identity configurations
• Backup, monitoring, and security configurations
• Server, endpoint, and application details
• Build and update SOPs, runbooks, and customer-specific knowledge articles (consistent with knowledge practices in Managed - Services). [Managed - Services | PowerPoint]
• Ensure all customer documentation is properly stored, versioned, and accessible within the MSP knowledge repository.

Operational Coordination

• Act as a liaison between onboarding teams, technical operations, and account management.
• Document customer escalation paths, communication expectations, and support processes.
• Assist in preparing environment overviews and technical summaries for internal handoff to Operations, Systems Administration, and Service Desk teams.
• Support Technical Account Managers with accurate customer documentation as referenced in templates like SOW Template. [SOW Template | Word]

Technical Support Assistance

• Perform basic to mid‑level environment validation tasks (e.g., checking system health, verifying connectivity, confirming AD/O365 configurations
• Identify gaps in customer environments requiring additional engineering review or remediation.
• Provide Tier 1.5 coordination for technical issues discovered during onboarding.

Qualifications

Required

• 1–3 years experience in an MSP, helpdesk, technical coordination, or IT operations role.
• Understanding of:
• Microsoft 365 / Azure AD
• Windows Server fundamentals
• Networking basics (VLANs, firewalls, switching, DNS)
• Backup & monitoring concepts
• Strong documentation skills with high attention to detail.
• Excellent communication and customer service abilities.
• Highly organized with the ability to manage multiple onboarding projects simultaneously.

Preferred

• Experience with:
• Ticketing/ITSM platforms
• Network and system diagnostic tools
• Identity and access management
• SaaS administration (M365, Okta, collaboration tools)
• Exposure to PowerShell or automation tools.
• ITIL foundation or related process certification.

Skills & Competencies

• Strong analytical and problem‑solving skills.
• Ability to translate technical concepts into clear documentation.
• Calm, professional demeanor during customer interactions.
• Process‑oriented, consistent, and self‑driven.
• Able to collaborate effectively with both technical and non‑technical stakeholders.