Engineering Structures Elsevier Jobs in Holcomb New York

Channel Manager

Please Note:

We are not accepting outreach from external recruiters or agencies for this role.

Location: Brooklyn, NY (Hybrid)

Experience: 5+ years in Channel Sales, Partnerships, or Cloud Ecosystem Management (AWS/GCP/Azure preferred)

About North

The public cloud is rapidly evolving, with businesses investing over $200B annually in cloud infrastructure. As AI accelerates demand for scalable compute, cloud costs are rising fast, yet most teams still manage them in spreadsheets.

At North, we’re building the next-generation cloud spend management platform. We give companies real-time visibility, control, and automation over their cloud finances, so they can grow efficiently without waste.

We work across AWS, GCP, and soon Azure, helping technical and finance teams optimize commitments, allocate costs, forecast spend, and automate savings. Backed by top-tier investors and trusted by customers like Brave, The New York Public Library, and SumUp, we’re assembling a world-class team to redefine how businesses manage cloud infrastructure.

About the Role

We’re hiring our first Channel Manager to build and scale North’s reseller and distribution strategy.

This role will own entry, onboarding, and relationship management for cloud resellers, distributors, and strategic ecosystem partners. You’ll design how North works with channel partners from the ground up, defining incentives, enablement, deal flow processes, and ongoing relationship strategy.

This is a high-ownership, builder role. You won’t inherit a mature channel machine, you’ll create it.

You’ll work closely with the CEO, GTM leadership, Sales, and Product to ensure our partner ecosystem becomes a scalable revenue engine.

What You’ll Do

Build the Channel Motion (0→1)

• Design and implement North’s reseller and distribution strategy.
• Identify and prioritize ideal partner profiles (AWS/GCP/Azure resellers, MSPs, FinOps consultants, distributors).
• Define partner tiers, incentives, and compensation structures.
• Establish onboarding, enablement, and certification frameworks.

Partner Entry & Activation

• Recruit and onboard new channel partners.
• Build training materials and sales enablement resources.
• Ensure partners understand North’s product, positioning, and differentiation.
• Drive first deals through new partners to validate and refine the model.

Relationship Management

• Serve as the primary point of contact for reseller and distribution partners.
• Conduct quarterly business reviews (QBRs) and pipeline check-ins.
• Track partner-sourced revenue and performance metrics.
• Maintain high-touch strategic relationships while building scalable systems.

Revenue & Deal Support

• Collaborate with Sales on partner-sourced and partner-assisted deals.
• Develop clear rules of engagement and processes for deal and relationship ownership and work cross-functionally with GTM to ensure smooth lead routing and attribution.

Strategic Ecosystem Development

• Deepen relationships within AWS, GCP, and Azure partner ecosystems.
• Identify co-marketing and co-selling opportunities.
• Represent North at ecosystem events, partner summits, and industry conferences.

What We’re Looking For

• 5+ years in channel sales, partnerships, or ecosystem management.
• Experience working within AWS, GCP, or Azure partner ecosystems.
• Experience building or scaling a reseller/channel program. Strong understanding of cloud infrastructure and SaaS revenue models.
• Comfortable owning revenue targets and partner-sourced pipeline.
• Builder mindset — comfortable operating without rigid structure.
• Excellent relationship management and negotiation skills.
• Strong operational discipline with the ability to design repeatable systems.
• Strong network within the cloud reseller ecosystem.
• Based in NYC and excited to collaborate in-office (Hybrid, Dumbo Brooklyn).

Nice to Have

• Experience at AWS, GCP, Azure, or a major cloud reseller/distributor.
• Background in FinOps, DevOps tooling, or cloud cost optimization.
• Experience working in Series A–C SaaS environments.
• Familiarity with marketplace motions (AWS Marketplace, etc.).
• Experience building partner compensation models from scratch.

Why This Role Matters

Channel will be a core revenue lever for North.

As cloud spend grows and companies seek cost optimization partners, resellers and ecosystem relationships will play a critical role in how customers discover and adopt North.

You’ll help define how we scale beyond direct sales, turning strategic partnerships into a predictable growth engine.

Work Setup

Hybrid role based in New York City, with an office in Dumbo, Brooklyn.

Benefits

• Unlimited PTO
• 16-week fully paid parental leave (20 weeks at 50% for mothers)
• Company-wide breaks: last week of August & Dec 23–Jan 3
• The opportunity to participate in company benefits, including a Medical PPO Plan with majority of the premium covered by North.
• 30-day sabbatical every 4 years

Compensation

$130,000 – $175,000 base salary + performance-based variable

Equity included

(Comp structure flexible depending on seniority and channel experience.)

Our client in the public infrastructure sector is seeking a Project Manager to manage capital and operating projects across complex, high-profile infrastructure environments, ensuring delivery aligns with scope, schedule, budget, and quality standards. The Project Manager will work closely with engineering, construction, and operations teams to drive project execution from initiation through closeout.

Location: Hybrid New York, NY

Duration: 1 year

Clearance: Background check

Responsibilities

• Lead day-to-day project management activities including planning, initiation, coordination, and execution of capital and operating projects
• Conduct and coordinate site visits to define detailed project scopes aligned with program priorities
• Review design and construction documents, including cost estimates and schedules, to ensure accuracy, completeness, and compliance
• Evaluate project financials including budgets, forecasts, cash flow, change orders, and invoices; implement corrective actions as needed
• Establish project risk frameworks and develop mitigation and contingency plans
• Anticipate project challenges, manage stakeholder expectations, and proactively resolve technical and operational issues
• Ensure projects are delivered in accordance with approved scope, schedule, budget, and quality standards, and properly closed out
• Coordinate with Engineering Design teams to secure internal and external resources and advance projects through all design phases
• Partner with Construction Management teams to deliver projects in alignment with contracts and authorization requirements
• Lead and facilitate project status meetings with stakeholders, senior leadership, and executive teams
• Prepare and present project updates, including scope, schedule, budget, and risk reporting
• Support capital authorization processes, including preparation of materials for Capital Planning Oversight Committee (CPOC) reviews and Board approvals
• Participate in governance meetings and ensure compliance with public-sector project delivery standards and processes

Requirements:

• Bachelor’s degree in Engineering, Architecture, Construction Management, Project Management, or a related field
• Minimum of 3+ years of project management experience delivering capital projects in complex environments (e.g., high-rise, transportation, or large commercial infrastructure)
• Strong understanding of design and construction processes across multidisciplinary teams (architectural, structural, MEP, civil)
• Proven experience managing multiple projects simultaneously with accountability for scope, schedule, budget, and quality
• Experience with capital planning, budgeting, cost forecasting, and life-cycle analysis
• Knowledge of building codes, regulatory requirements, and public-sector project delivery frameworks
• Experience coordinating cross-functional stakeholders including engineering, construction, operations, and external vendors
• Strong communication and presentation skills, with the ability to engage senior leadership and external stakeholders
• Proficiency with Microsoft Office, Bluebeam/Adobe, and Primavera P6
• Ability to quickly learn internal systems and processes
• Ability to perform site inspections in active construction environments (including climbing ladders and accessing confined spaces)
• Ability to work independently and in a fast-paced, multi-stakeholder environment

Preferred Qualifications

• OSHA 10-Hour Construction Safety Certification (or willingness to obtain)
• Professional certifications such as PMP, PE, RA, or LEED
• Experience delivering complex, multi-phase infrastructure projects on accelerated timelines
• Experience presenting project updates, risks, and recommendations to executive leadership
• Experience within public-sector or Port Authority environments
• Exposure to technical systems such as radio communications, distributed antenna systems (DAS), RF over fiber, PLCs, networking, and electronic infrastructure systems

The future of AI whether in training or evaluation, classical ML or agentic workflows starts with high-quality data.

At HumanSignal, we're building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise.

Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it's the most widely adopted OSS solution for teams working on building AI systems.

Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines powering everything from model training datasets to eval test sets to continuous feedback loops. We started before foundation models were mainstream, and we're doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems we'd love to talk.

HumanSignal is looking for an exceptional Strategic Account Executive to drive growth with the world's most innovative AI companies. You'll be selling at the cutting edge: our Label Studio platform and Data Creation Laboratory services power the training data behind breakthrough AI applications at frontier labs and Fortune 500 enterprises.

This isn't traditional SaaS sales. Our customers are building the futureadvanced language models, autonomous systems, embodied AI, and applications that don't exist yet. They need purpose-built datasets manufactured from scratch, not scraped from the web. You'll be selling both our platform technology and our operational capability to create novel training data in controlled environments. The technical depth, deal complexity, and strategic importance of these relationships make this one of the most exciting sales roles in AI infrastructure.

You'll own relationships with AI leaders like Anthropic, OpenAI, Google DeepMind, Meta, Nvidia, Tesla, and others pushing the boundaries of what's possible. Your success will directly enable the next generation of AI breakthroughs.

You Will:

• Own strategic accounts: Drive the entire relationship with our most important AI customersfrom initial engagement through expansion and renewal
• Hunt and close new logos: Identify and win new customers among frontier AI labs, tech giants building AI capabilities, and innovative robotics companies
• Navigate complex organizations: Build deep relationships with executive stakeholders across engineering, ML research, product, and operations within customer organizations
• Drive revenue growth: Expand wallet share by identifying new use cases, additional business units, and opportunities to deepen our partnership
• Orchestrate internally: Lead cross-functional teams including delivery operations, engineering, product, and laboratory operations to develop winning strategies and flawless execution
• Be the customer advocate: Serve as the voice of the customer internally, influencing product roadmap and operational capabilities based on market needs
• Solve complex problems: Navigate technical requirements, custom data creation scenarios, and novel use cases that have never been done before
• Think strategically: Develop and execute comprehensive account plans that position HumanSignal as the long-term data infrastructure partner
• Close significant deals: Structure and negotiate contracts ranging from $500K to $5M+ with sophisticated technical and business buyers

Ideally You'd Have:

• 8+ years of enterprise sales or account management experience with a track record of exceeding quota
• 2+ years selling deeply technical products or services to both business and technical audiences (ML engineers, researchers, AI/ML leaders)
• Proven success closing complex, multi-stakeholder deals in the $500K-$5M+ range
• Experience in AI/ML, data infrastructure, cloud services, or other technical domains where you've sold to engineering and research teams
• Ability to understand technical concepts quickly and translate them into business value
• Strong consultative selling skills with ability to uncover needs, navigate ambiguity, and co-create solutions
• Executive presence and experience developing relationships with C-level stakeholders
• Track record of driving renewals and expansion within strategic accounts
• Excellent written and verbal communication skills, including creating executive-level materials
• Proficiency with modern sales tools (Salesforce, Outreach, Clari, LinkedIn Sales Navigator)
• Strong project management abilities and exceptional organizational skills
• Passion for AI and excitement about working at the frontier of what's possible

Nice to Haves:

• Technical background or degree in Computer Science, Engineering, or related field
• Experience selling services alongside software products
• Understanding of how training data impacts model performance
• Existing relationships within the AI research or frontier lab community
• Experience in fast-growing startups where you've helped build sales processes from scratch

Why This Role Is Special:

You're not selling commodity softwareyou're enabling the teams building AGI, autonomous vehicles, humanoid robots, and AI applications we can't even imagine yet. Every deal you close helps unlock new capabilities that could change the world. You'll work with the smartest people in AI, solve problems that have never been solved before, and build relationships with companies defining the future of technology.

About HumanSignal:

At HumanSignal, we're building the infrastructure for the next generation of AI. Our Label Studio platform powers data operations for leading organizations worldwide, while our Data Creation Laboratories manufacture the purpose-built datasets that breakthrough AI applications require.

We believe the next frontiers in AI won't be unlocked by scraping what's left on the webthey'll be built on human-created data that captures the complexity of how systems need to see, hear, reason, and react. Through controlled environments and operational excellence, we're enabling researchers and enterprises to innovate without being constrained by data availability.

We work with frontier AI labs, Fortune 500 enterprises, and government agencies who are pushing the boundaries of what's possible with AI. Join us in building the data that will build the future.

We are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, or Veteran status. At HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North and South America as well as Europe. The base cash compensation range is $120,000 to $200,000 USD plus commission. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.

About Pinterest:

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.

Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace theflexibility to do your best work. Creating a career you love? It's Possible.

At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI.

Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.

About Sales Strategy & Operations

As a Sales Strategy & Operations (SS&O) team, our mission is to power sustainable revenue growth for Pinterest with datadriven strategic insights and decision making, tight management against them and highimpact revenue management. We inform critical business decisions driving revenue growth, so team members are highly visible to senior Sales leadership at Pinterest and throughout the organization at large.

This role sits within the SS&O team supporting Global Agency Sales, partnering closely with the VP, Global Agency Sales and regional Agency Sales leaders to shape how Pinterest shows up with the world's largest media holding companies and independent agencies.

What You'll Do:

Reporting to the Senior Director of Sales Strategy & Operations, and in close partnership with the VP, Global Agency Sales, you will develop and bring to life datadriven strategies that deepen Pinterest's partnerships with media agencies and accelerate revenue growth across our agency portfolio. In this role, you will:

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  Partner with Global and Regional Agency Sales leadership to define and deploy critical strategic, organizational and operational initiatives that improve agency health, drive revenue growth, and increase sales productivity across holding companies and key independents.

  
  
  
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  Shape Pinterest's global agency strategy and planning by developing frameworks for agency segmentation, coverage models, deal governance, and account planning that reflect agency structures (holding companies, networks, operating companies, and buying units).

  
  
  
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  Lead the analysis of agency business performance (revenue, forecast, sales pipelines, agency deals, investment mix, portfolio health, margin and incentives) to identify opportunities, risks and gaps - including recurring agency business reviews and adhoc deep dives; translate complex data into clear, actionable insights and recommendations for sales and executive stakeholders.

  
  
  
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  Partner with crossfunctional teams (Finance, Product & Engineering, Product Marketing, BizOps, Client Solutions) to align on priorities and ensure agencyfocused initiatives, products, and tools (including agency planning and reporting tools) are designed and launched in ways that meet agency needs and drive measurable impact.

  
  
  
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  Build scalable reporting, tooling and operating cadences to monitor agency health and program performance (e.g., global agency metrics reviews, dashboards, and playbooks), ensuring the broader sales org can easily understand performance and act on insights.

  
  
  
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  Structure and execute complex, crossfunctional projects endtoend: define problem statements, build work plans, gather and synthesize quantitative and qualitative inputs, lead analyses, align stakeholders, and drive decisions and execution.

  
  
  
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  Operationalize new initiatives and sales workflows (process, org, systems) for scale across regions, including shared playbooks, new sales processes and workflows, standardization of existing sales processes, and improved systems that enable an "alwayson" agency business and reduce duplication of effort across markets.
  
  

  
  
  

What We're Looking For:

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  7+ years of professional experience in strategy & operations in a fastpaced, highly analytical environment (e.g., management consulting, investment banking, tech/media, or revenue/sales strategy & operations).

  
  
  
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  Familiarity with global media agencies - including holding company and operating company structures, investment and trading teams, planning and buying functions, how agencies make investment decisions and evaluate partners, and how agency operating models inform global deals, JBPs and enablement programs.

  
  
  
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  Exceptional analytical and quantitative skills, with a strong ability to analyze and manipulate large, complex datasets (e.g., revenue, pipeline, pricing, incentives, media performance) to generate clear insights, identify trends, and translate them into structured opportunities and recommended actions.

  
  
  
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  Proven experience building dashboards, reporting and decision frameworks that help senior leaders quickly understand business performance and take action; familiarity with tools such as SQL, Salesforce and Tableau is a plus but not required.

  
  
  
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  Demonstrated ability to partner closely with senior sales leaders (Director/VP+) to define strategy, build annual plans, forecast revenue, drive org design, and hold teams accountable to revenue and investment commitments.

  
  
  
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  Strong structured problemsolving skills and comfort driving decisions in ambiguous, evolving situations where goals, data, or processes are not yet fully defined.

  
  
  
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  Excellent executive communication skills - able to synthesize complex analyses into clear narratives, build compelling materials, and influence crossfunctional partners and senior stakeholders who may not be in your direct line of control.

  
  
  
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  Organized, detailoriented and strategically focused, with a track record of driving impact in complex, matrixed, and fastmoving environments.

  
  
  
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  Bachelor's degree in a relevant field such as business, economics, statistics, or a related field, or equivalent practical experience.
  
  

  
  
  

InOffice Requirement Statement:

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• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
  
• This role will need to be in the office for inperson collaboration at least one day per week and therefore needs to be within a commutable distance from the New York City office.
  

Relocation Statement:

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• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
  

#LI-HYBRID

#LI-AT6

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

Our Commitment to Inclusion:

Our Financial Services client is seeking a Lead Product Manager to join their team for the next 6 months, 40 hours/week. This role is hybrid onsite 3 days a week in New York, NY.

Role Summary
The Lead Product Manager for the Enterprise Communications Platform is responsible for owning, evolving, and scaling the systems that power millions of customer touchpoints across email, SMS, and push notifications. This role drives the multi-year platform strategy, roadmap, and governance framework that enables Marketing and cross-functional teams to deliver personalized, compliant, and coordinated customer journeys. This is a platform-focused product leadership role centered on technical depth, customer-centric thinking, and strong cross-functional execution.
 

Top Must Have Skills

7+ years of product management experience within MarTech, digital platforms, or customer experience technology
Hands-on experience with Adobe Campaign, Adobe Journey Optimizer, or similar enterprise communication platforms
Proven ownership of digital platforms or enterprise capabilities serving multiple stakeholders
Strong understanding of data-driven communications, event triggers, and personalization frameworks
Experience operating within regulated environments (Financial Services preferred), including TCPA, CAN-SPAM, and CCPA/GDPR
Demonstrated success building A/B testing and multivariate testing capabilities into communication flows
Ability to translate complex technical concepts for non-technical audiences and vice versa

Additional Qualifications

Experience driving platform strategy, roadmap development, and backlog management
Strong partnership skills with Engineering, Marketing, Data, Operations, Compliance, and Legal teams
Ability to balance platform stability, technical debt, and high-impact capability delivery
Experience defining technical requirements, data models, and acceptance criteria
Strong communication, documentation, and stakeholder management skills
Ability to lead initiatives independently from concept through delivery
A mindset for building reusable, scalable solutions that reduce operational friction

Responsibilities
Platform Strategy and Roadmap

Own the multi-year roadmap and enhancement backlog for Adobe Campaign and Adobe Journey Optimizer
Advance the organization from transactional messaging to integrated, multi-channel journeys
Prioritize scalable enhancements that support multiple lines of business
Balance long-term platform health, stability, and technical debt with high-impact capability delivery

Data and Architecture

Partner with Data Engineering to define event triggers, data structures, and personalization models
Translate business needs into technical requirements and clear acceptance criteria
Ensure the platform can support increasingly dynamic, real-time, and responsive communications

Governance and Standards

Establish standards for reusable templates, fatigue rules, and cross-channel frequency management
Define and govern data elements, event triggers, and communication logic
Collaborate with Compliance and Legal to ensure regulatory and privacy alignment

Execution and Adoption

Lead quarterly planning and backlog refinement across cross-functional teams
Monitor platform performance and identify optimization opportunities
Champion adoption of Adobe Campaign and Adobe Journey Optimizer across the organization
Develop and deliver training, documentation, and best practices
Serve as the primary point of contact for Adobe partnership discussions, including new product releases

How You Will Stand Out

You are a Translator: Able to clearly communicate Adobe workflow logic to business partners and articulate business goals to technical teams
You are a Builder: You create roadmaps rooted in customer pain points and data insights, not just by inheriting existing plans
You Value Simplicity: You prioritize durable, reusable capabilities that empower Marketing Operations and reduce bottlenecks

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including financial information. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.

Benefits

Duration: Full Time Opportunity

Job Description:

• We are seeking a CMS Consultant specializing in Headless CMS and Digital Experience Platforms (DXP) to design, implement, and optimize modern digital platforms that enable seamless and personalized customer experiences.
• The ideal candidate will have strong experience with headless CMS platforms, content migration, API integrations, and information architecture, while also advising stakeholders on SEO strategy, content analytics, and digital experience optimization.
• This role works closely with business, product, marketing, and engineering teams to ensure digital platforms align with business goals and deliver scalable, high-performance content solutions.

Responsibilities:

• Design and implement Digital Experience Platforms (DXP) that deliver personalized and scalable digital customer experiences.
• Work with stakeholders to analyze business requirements and translate them into CMS and content architecture solutions.
• Lead CMS implementation, configuration, and optimization initiatives.
• Define content models, taxonomies, and governance structures.
• Execute content migration strategies during platform modernization initiatives.
• Build and support API integrations between CMS platforms and enterprise services.
• Provide guidance on SEO strategy, content optimization, and performance analytics.
• Collaborate with marketing, product, engineering, and UX teams to ensure seamless content delivery across digital channels.
• Support sales initiatives (proactive and reactive) by contributing to solution design and technical discussions.
• Deliver value-based conversations with clients to expand engagement opportunities and grow accounts.

Experience:

• Hands-on experience with Headless CMS platforms such as Optimizely, Contentful, Contentstack, Strapi, or similar solutions.
• Strong understanding of content modeling, workflows, content governance, and Information Architecture (sitemaps, taxonomy, content hierarchy).
• Experience with content migration, CMS upgrades, and re-platforming from legacy CMS to modern headless platforms.
• Experience integrating CMS with enterprise systems using REST APIs, GraphQL, and ETL processes.
• Familiarity with SPA (Single Page Applications), PWA (Progressive Web Applications), and API management platforms such as MuleSoft, Dell Boomi, or Apigee.
• Understanding of SEO best practices and web/content analytics tools such as Google Analytics, Adobe Analytics, or DOMO to optimize content performance.

Skills:

• Headless CMS
• CMS Integration

Education:

• Bachelor’s degree or equivalent experience.

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Recruiter Details:

Name: Deepak

Email:

Internal Id: 26-05821

As one of Clay's Enterprise Growth Strategists, you'll partner with some of the fastest-growing SaaS companies in the world (think Intercom, Verkada, Anthropic) to define, scale, and continuously expand their Clay strategy.

You'll work directly with senior GTM leaders to:

• Map their growth priorities
• Translate those into actionable Clay use cases
• Expand Clay into new teams and workflows
• Shape the roadmap of both their GTM engine and Clay itself

You are not just supporting customers, you're a strategic business partner, trusted advisor, and internal product voice.

• Onboard with velocity & vision: Guide customers to their first \"aha\" moment in Clay, ensuring fast time-to-value while positioning Clay as a long-term strategic lever.
• Be a growth partner: Act as an extension of our customers' GTM teams by co-creating new plays, uncovering fresh use cases, and helping them stay ahead of their competitors.
• Drive ongoing adoption & expansion: Continuously identify opportunities for Clay across sales, revops, marketing, and CX, expanding Clay's footprint within the org.
• Shape renewal outcomes: By driving outsized value, ensure every customer sees Clay as indispensable, leading to strong renewals and multi-team expansions.
• Influence our roadmap: Synthesize patterns from enterprise accounts and collaborate with Product, Engineering, and Design to bring customer-driven innovation to Clay.
• Build new programs from scratch: Design scalable frameworks, playbooks, and initiatives for future Enterprise customers.

This role is for someone who wants to sit at the intersection of customer strategy, product vision, and GTM innovation and help some of the fastest-growing companies in the world find their edge with Clay.

• Strategic, product-minded thinking: You don't just solve today's problem: you see around corners, help customers envision what's next, and connect their roadmap to ours.
• Deep GTM fluency: You've lived in B2B SaaS and can speak the language of revops, sales, and marketing leaders. Bonus if you've held an in-house GTM operator role.
• Customer obsession with business savvy: You've worked directly with customers (not just managed accounts) and you know how to build trust, challenge thinking, and deliver impact.
• Builder DNA: You thrive in ambiguity, love creating structure where none exists, and get energy from designing processes and teams from 0 ? 1.
• Passion for Clay: You believe in our mission and are excited to evangelize Clay as if it were your own product.

Position Title: Program Manager of Reading for Adults

Location: New York, NY (Hybrid)

About Literacy Partners

Literacy Partners advances literacy two generations at a time by supporting adults, parents, and caregivers in nurturing the literacy skills they and the children in their lives need to thrive. We envision a world in which everyone has the literacy skills necessary to create social and economic opportunities for themselves, their children, and their communities.

Learn more about Literacy Partners: Description

Reporting to the Executive Director of Adult & Family Literacy, the Program Manager of Reading for Adults is a reading science specialist, educator, and curriculum developer who advances Literacy Partners’ two-generation mission through high-quality instruction and a strong volunteer-supported model. This role provides high level Adult Education instruction and trains volunteers to provide tutoring. Additionally, the Program Manager of Reading for Adults analyzes program data to improve literacy outcomes, curriculum, optimize volunteer impact, and drive continuous program enhancement.

Key responsibilities

Lead Reading for Adults (RFA) Instruction

• Serve as the lead instructor for emergent adult readers, delivering explicit, systematic reading science instruction that drives measurable growth in decoding, fluency, vocabulary, and comprehension. Classes are conducted virtually.
• Design a virtual classroom culture that honors dignity, builds academic confidence, and positions adult learners as capable scholars and caregivers.
• Own learner progress—using assessment, progress monitoring, and data to refine instruction and move students toward GED, workforce, civics and postsecondary pathways.

Co-Build the Instructional Engine

• Member of the RFA curriculum design team, developing a clear scope and sequence aligned to reading science and adult learning theory.
• Create structured lesson frameworks and skill routines that make high-quality literacy instruction replicable.
• Continuously evaluate and strengthen instructional systems to ensure coherence, rigor, and measurable learner outcomes.

Architect the Volunteer-Powered Model for Intensive Literacy Classes 

• Design and manage a volunteer infrastructure that supports both decoding/fluency instruction and structured English speaking/comprehension practice.
• Train and coach volunteers to deliver consistent, aligned practice that reinforces classroom goals—especially for adults at very low reading levels.
• Build accountability systems (placement, feedback, engagement tracking) that elevate volunteer impact and instructional quality. 

Drive Program Excellence & Integration

• Maintain accurate, up-to-date data on the volunteer-led classroom component (volunteer assignments, attendance, hours, and session outcomes), ensuring timely tracking, reporting, and continuous program improvement.
• Ensure operational excellence so instruction remains the center of gravity—enrollment coordination, scheduling, materials, and classroom readiness.
• Collaborate cross-functionally to align student support services, data reporting, and two-generational outcomes.
• Represent the program internally and externally, elevating adult learners and advancing Literacy Partners’ instructional leadership in the field.

Additional Responsibilities

• Support Literacy Partners’ fundraising and program events throughout the year as needed.
• Other tasks as assigned.

Qualifications

• Minimum two-year experience teaching ESOL or ABE to adult students (preferably parents of young children and lower-level learners). 
• Master’s Degree in a related field (e.g., Education, TESOL, Early Childhood, Public Health, Social Work). TESOL certification preferred.
• Familiarity with assessment tools and test batteries designed for adult learners.
• Proficiency in Zoom and online instruction, and presentations
• Outstanding written, verbal, and interpersonal communication skills and proven relationship management skills.
• Excellent computer skills, including spreadsheets, word processing, and database management.
• Demonstrated experience working in a collaborative work environment and promoting teamwork.
• Demonstrated ability to communicate, motivate, lead, and relate effectively to a wide variety of individuals.
• Able to work both independently and in cross-functional teams and solve problems creatively.
• Proficiency in Spanish is highly desirable.
• A great sense of humor.

Additional Workplace Expectations:

• This is a full-time, exempt position. 
• This is a hybrid position. A minimum of 2 days in the downtown NYC office and occasional onsite activities with partners
• Must be accessible during program hours. Reading for Adults is an online evening class, held from 6:00–9:00 PM, 2 days a week, and is subject to change based on partnerships and funding parameters

Compensation and Benefits:

• The annual starting salary range for this position is $67,000 - $70,000.
• Literacy Partners is also proud to offer additional competitive benefits, including 20 vacation days, 3 personal days, 12 paid holidays, 40 hours of sick leave, excellent medical, dental, and vision plans, employer match to retirement plan contributions, employer-sponsored life insurance and long-term disability insurance, and access to pre-tax benefit programs such as commuter benefits and flexible spending accounts.

How to Apply: Send a resume with a thoughtful cover letter attached to Put “Program Manager of Reading for Adults” with your name in the subject line. Interviews will be granted on a rolling basis until the position is filled. 

Literacy Partners is committed to diversity and is a proud Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees.

Investments HR Project Management Lead

Total Rewards, Change Management & HR Workstreams

Type: Hybrid 2-3 Days Office

Location: New York, NY 10010

Duration: 9 months (potential for extension/hire)

Must-Have Skills / Experience:

Project Management Experience (3–5 years): Build and manage project plans, build and manage status reports, lead project status meetings and other relevant project meetings, build and manage project trackers, manage project stakeholders and address/resolve issues that inhibit progress, identify risks and issues early and collaborate with workstream leads to mitigate and/or resolve them

Excel Proficiency: Strong working knowledge of Excel; experience with VLOOKUP and pivot tables is preferred.

Adaptability in Fast-Paced Environments: Proven ability to manage multiple priorities and meet tight deadlines effectively.

Overview

We are seeking an HR Project Management Lead to provide structured, strategic support across several critical HR workstreams Compensation, Benefits, Change Management, and the broader HR workstream, including the HRIS cutover for newly acquired company into New York Life scheduled for 2027.

This role serves as an integrator and executional engine for the HR project portfolio. The ideal candidate brings strong coordination capabilities, stakeholder dexterity, and the discipline needed to support high-visibility initiatives, enabling HR leaders to operate with confidence, clarity, and precision.

This individual will blend strategic insight with hands-on delivery, stepping in to drive key activities, maintain project momentum, and ensure alignment across teams.

Key Responsibilities

Program Coordination & Governance Support

Partner with HR leaders to support planning, scheduling, and monitoring activities across Compensation, Benefits, Change Management, and HRIS efforts.

Maintain project documentation, timelines, risk logs, and reporting dashboards, ensuring stakeholders have consistent and accurate updates.

Support the development and facilitation of governance routines, including steering committees, working sessions, and cross-functional checkpoints.

Total Rewards Workstream Support

Provide day-to-day coordination and operational support for Compensation and Benefits workstreams, ensuring milestones, tasks, and dependencies are accurately tracked and executed.

Provide project management support for benefit plan implementation, including coordinating among NYL technology, HRIS, benefit vendors (Alight and Empower), communication plan and review support, and onboarding a non-payroll entity.

Assist with analytical needs, documentation efforts, and preparation for design sessions, leadership reviews, and stakeholder communications.

Help identify process gaps, surface issues, and support timely resolution in partnership with Total Rewards leadership.

Change Management Support

Assist in building and executing change management deliverables—stakeholder assessments, communication plans, training coordination, and readiness checks.

Support the Change Management lead by collecting inputs, preparing materials, and tracking adoption indicators.

Help maintain alignment across HR, Communications, and impacted business areas.

HR Transformation & HRIS Cutover Support

Coordinate key activities related to HRIS cutover for a new company acquisition, including scheduling workshops, tracking deliverables, gathering requirements, and preparing documentation.

Act as a connector across HRIS, HR partners, technology teams, and business stakeholders to ensure information flows smoothly.

Support testing, data readiness, and issue tracking as part of implementation activities.

Strategic & Operational Support

Translate high-level directives from HR leadership into actionable workplans, status updates, and coordinated activities.

Provide strategic insight by identifying risks, dependencies, and opportunities for optimization.

Take a hands-on approach to execution, stepping in where needed to keep workstreams moving and support team efficiency.

Stakeholder Engagement & Communication

Facilitate communication across HR, Finance, Technology, and business teams by preparing agendas, summaries, and presentation materials.

Support escalation processes and ensure decision-makers have timely and accurate information.

Build strong, trust-based partnerships across the organization through proactive engagement and collaborative problem-solving.

Qualifications

3-5+ years of experience in program and/or project management.

Experience supporting Total Rewards, HRIS implementations, or large-scale HR initiatives highly a plus

Familiarity with change management practices (e.g., PROSCI, ADKAR) a plus.

Strong organizational skills with exceptional attention to detail.

Ability to manage multiple priorities while maintaining composure and a service-oriented mindset.

Strong communication, relationship-building, and stakeholder management skills.

Comfortable blending strategic support with hands-on execution.

Success Profile

Collaborative Partner: Operates with a service mindset and builds alignment across diverse groups.

Operational Backbone: Brings structure, organization, and disciplined follow-through.

People-Centered Communicator: Creates clarity and connection through thoughtful, empathetic engagement.

Execution-Focused: Drives progress with persistence, accuracy, and a solutions-oriented approach.

Forward-Looking Supporter: Anticipates needs, mitigates risks, and enables informed decision-making.

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• Provide deep technical leadership to a portfolio of high impact data science initiatives involving sales and advisor experience. Identify the optimal sets of data, models, training, and testing techniques required for successful product delivery. Remove complex technical impediments
  
• Leverage your experience and skills to identify new opportunities where data science and AI can improve experiences, gain efficiencies, and generate sales.
  
• Manage team members in AI/ML and model development, testing, training, and tuning. Apply hands-on experience to ensuring best-in-class model development. Mentor team members in technical skill development and product ownership.
  
• Communicate clearly and concisely, in writing and verbally, all facets of model design and development. Continuously look for insights in models developed and generate new ideas for model improvement.
  
• Manage external vendors in the execution of parts of the data science development process as needed.
  
• Leverage continuous integration and continuous deployment best practices, including test automation and monitoring, to ensure successful deployment of ML models and application code on Prudential's AI/ML platform.
  
• Bring a deep understanding of relevant and emerging technologies, give technical direction to team members and embed learning and innovation in the day-to-day.
  
• Work on significant and unique issues where analysis of situations or data requires an evaluation of intangible variables and may impact future concepts, products or technologies.
  
• Familiarity with Python, SQL, AWS, and JIRA.
  
• Familiarity with LLMs, deployment of LLMs, RAG, LangChain, LangGraph, and Agentic AI concepts.
  

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• Applied Statistics, Computer Science, or Engineering or experience in related fields with a focus on machine learning, AI, and LLMs.
  
• Junior category industry experience with responsibility for developing and delivering advanced quantitative, AI/ML, analytical and statistical solutions.
  
• Ability to lead a small team with minimal guidance and effectively leverage diverse ideas, experiences, thoughts and perspectives to the benefit of the organization to deliver AI products.
  
• Ability to influence business stakeholders and to drive adoption of AI/ML solutions.
  
• Experience with agile development methodologies, Test-Driven Development (TDD), and product management.
  
• Knowledge of business concepts, tools and processes that are needed for making sound decisions in the context of the company's business
  
• Demonstrated ability to mentor and operational management of data science team based on project requirements, resourcing requirements, and planning dependencies as appropriate, anticipate risks and bottlenecks and proactively takes actions
  
• Excellent problem solving, communication and collaboration skills, and stakeholder management
  
• Significant experience and/or deep expertise with several of the following:
  
• Machine Learning and AI: Understanding of machine learning theory, including the mathematics underlying machine learning algorithms. Expertise in the application of machine learning theory to building, training, testing, interpreting and monitoring machine learning models. Expertise in traditional machine learning models (unsupervised, XGBoost, etc.) and Large Language Models (OpenAI, Claude).
  
• Model Deployment: Understanding of model development life cycle, CI/CD/CT pipelines (using tools like Jenkins, CloudBees, Harness, etc.), A/B testing, and pipeline frameworks such as AWS SageMaker, and newer AWS/Azure Agentic AI infrastructure products.
  
• Data Acquisition and Transformation: Acquiring data from disparate data sources using APIs and SQL. Transform data using SQL and Python. Visualizing data using a diverse tool set including but not limited to Python.
  
• Database Management Systems: Knowledge of how databases are structured and function in order use them efficiently. May include multiple data environments, cloud/AWS, primary and foreign key relationships, table design, database schemas, etc.
  
• Data Analysis and Insights: Analyzing structured and unstructured data using data visualization, manipulation, and statistical methods to identify patterns, anomalies, relationships, and trends.
  
• Programming Languages: Python and SQL