Engineering Jobs in Phoenix Hybrid
290 positions found — Page 17
Overall Purpose of the Job
The Product Research and Design Specialist is responsible for supporting and advancing the design and development of MedAire-style products, including medical and security assistance services, onboard and ground-based equipment, and aviation-focused training solutions. This role ensures that user interface (UI) design, product functionality, and service integration work seamlessly together to deliver real-world operational value to aviation customers globally.
This position serves as a key connector between clients, product teams, developers, and operational experts, translating complex assistance services and training workflows into intuitive, effective user experiences. The ideal candidate is a strategic thinker who focuses on complete solutions rather than individual products, understands the operational realities of aviation and medical response, and can clearly articulate value to both technical and non-technical audiences.
Key Responsibilities
Product Design & Development
- Support end-of-end product design and development for assistance services, medical and emergency equipment, and aviation training products.
- Ensure UI and product design align with operational workflows used by flight crews, operations centers, and support teams.
- Contribute to product strategy by identifying gaps and opportunities across services, equipment, and training offerings.
UI & Client Engagement
- Lead UI-related client engagement, gathering feedback from operators, crew members, and stakeholders to inform design decisions.
- Design and present UI concepts that simplify access to medical assistance, decision support, and training content.
- Use advanced presentation and visualization technologies (e.g., interactive prototypes, simulations, demos) to communicate UI designs to developers and customers.
Cross-Functional Collaboration
- Work closely with engineering, clinical, security, training, and operations teams to ensure solutions are feasible, scalable, and aligned with MedAire service models.
- Translate customer and operational requirements into clear design guidance for development teams.
Value Proposition & Presentation
- Present product concepts, UI designs, and integrated service solutions to customers, partners, and internal leadership.
- Clearly articulate how MedAire-style solutions improve safety, crew confidence, medical outcomes, and operational efficiency.
Strategic & Solution-Focused Leadership
- Apply a solution-oriented mindset, integrating assistance services, equipment, and training into cohesive offerings rather than isolated tools.
- Demonstrate initiative by proactively proposing improvements, enhancements, and new solution concepts.
Key Responsibilities
Product Conceptualization:
- Collaborate with the product management and sales teams to identify market needs and customer pain points.
- Generate ideas for new products or improvements to existing products based on market research and customer feedback.
Product Development:
- Develop detailed product specifications and requirements.
- Work closely with engineering and design teams to bring product concepts to life.
- Participate in prototyping, testing, and iteration processes to refine product designs.
- Ensure products are developed on time and within budget.
Market Research and Analysis:
- Conduct market research to understand competitive landscapes and emerging trends.
- Analyze customer feedback and usage data to identify opportunities for product improvement
- Use AI‐powered analytics tools (e.g., predictive risk modeling, NLP‐driven incident analysis, and machine‐learning trend detection) to evaluate safety data, identify emerging operational hazards, and generate evidence‐based insights that support the development of advanced aviation safety products and solutions.
Cross-functional Collaboration:
- Liaise with production, supply chain, and quality assurance teams to ensure smooth product rollouts.
- Coordinate with marketing and sales teams to create compelling product launch strategies.
Project Management:
- Manage the product development process from ideation to launch.
- Monitor project timelines, budgets, and deliverables to ensure successful completion.
- Prepare regular reports and updates for senior management on project status.
Quality Assurance:
- Ensure all products meet the company's quality standards and regulatory requirements.
- Work with quality assurance teams to address any issues that arise during the product development cycle.
Required Skills and Knowledge
- Experience supporting product design and development, with a strong focus on UI/UX.
- Proven experience presenting products, concepts, or solutions to customers and stakeholders.
- Direct experience engaging with aviation clients or operational teams.
- Knowledge of first aid and medical response principles, ideally in aviation or remote environments.
- Understanding of the global aviation market, including commercial, business, or special mission operations.
- Strategic thinker with the ability to see and design for the full-service ecosystem.
- High degree of initiative, ownership, and accountability.
- Solution-driven product thinking
- Customer and crew-centric design
- Clear, confident presentation and storytelling
- Cross-functional collaboration
- Operational empathy for aviation and medical environments
Preferred Qualifications
- Experience with medical or security assistance services, aviation training programs, or emergency equipment.
- Familiarity with crew-facing tools, decision-support systems, or training delivery platforms.
- Background working with safety-critical or regulated environments.
Key Competencies
- Excellent written and verbal communication skills, strong problem-solving and good analytical skills.
- Ability to research and create marketing tools (presentations, promotional materials).
- Strong understanding of product lifecycle management.
- Proficiency in project management software and tools.
- Strong analytical and problem-solving abilities.
- Ability to work collaboratively in a team environment.
- Experience with market research and data analysis.
- Attention to detail.
- Experienced in international social media research, ability to conduct international market research and report data.
- Experience with CAD software or other design tools.
- Familiarity with Agile/Scrum methodologies.
Required Work Experience
- Two years + of experience in project management in a global/ international organization in business strategy or related field and/or position.
- One year + experience in product development and/or market research desirable
- Relevant work experience, managing cross-functional teams and driving innovation initiatives will be beneficial.
- CAD Design experience a plus
Required Qualifications
- Bachelor's degree in Product Design, Engineering, Business, or a related field.
- 3+ years of experience in product development, product management, or a similar role.
Required Languages
- English (Fluent)
Travel / Rotation Requirements
- Availability to travel domestically and internationally occasionally.
International SOS is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.
Description
Provide technical and professional leadership to the Engineering and/or Maintenance department and advise operations inclusive of directing, scheduling/controlling all related activities to achieve an integrated operations business plan. Responsible for the budgeting and execution of maintenance, utilities, and minor capital. Ensure maintainability and reliability of automation systems, equipment, buildings and facilities to achieve a high level of asset preservation at a reduced operating cost. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities
- Drive the Maintenance Excellence process by leading an effective predictive/preventative maintenance (PPM) program through work order procedures, parts inventory, training, scheduling, efficiency improvements, and compliance programs
- Operate, maintain, and repair all aspects of the automation system
- Pinpoint electrical, mechanical and PLC (programmable logic controller) fault; analyze and institute recovery
- Manage the emergency response to automation downtime
- Develop, implement and control the department's budgets
- Lead people processes in department by guiding, coaching and developing direct reports
- Recommend equipment modifications or replacement to improve safety, quality or throughput
- Perform analysis to determine root cause for the most critical and repetitive failures
- Create and maintain the appropriate engineering records including equipment records and manuals, drawings and diagrams, inspection reports and legal records as required by the appropriate agencies
- Work closely with outside agencies such as OSHA, EPA, FDA, etc., to ensure compliance with current regulations
- Manage all outside contractors and third-party contractors performing any automation maintenance or facility work
- Lead the development and implementation of the 3-Year Minor Capital Plan inclusive of due diligence for project feasibility, preparing capital requests, creating contracts, effective project management and achieving the project deliverables
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Minimum Requirements
- Associate degree related field or equivalent work experience
- Any project management experience
- 4+ years of advanced knowledge/experience of electrical systems
- 1 year of experience in programmable logic circuits (PLC) troubleshooting & repair
- 1 year of experience in Manufacturing processes & plants
- 1 year of experience in Automation operation & maintenance
- Ammonia Refrigeration experience
- 2+ years of experience in a leadership role in a maintenance organization
- 5+ years of maintenance experience in an industrial, manufacturing or logistics setting
- Proficient in Microsoft Office
- Excellent oral/written communication skills
- Excellent organization, communication and leadership skills
Desired Experience
- Bachelor's Degree
- Any experience with automated conveyor preventative maintenance & material handling equipment
- Any experience working with automated material handling systems
- Any proactive maintenance experience
- Any experience as a maintenance manager at major facility
- Strong analytical and problem-solving skills
We are launching a new industrial oil recycling and processing operation and are seeking a highly experienced Mechanical Engineer with extensive leadership background to serve as Operations Manager and build this facility from the ground up.
This is not a lab role.
This is not a junior engineer position.
This is a leadership role responsible for plant design oversight, operational execution, regulatory compliance, production efficiency, team management, and profitability.
You will own the operation.
Core Responsibilities
Operational Leadership
- Oversee full plant operations including used oil intake, processing, treatment, storage, and outbound distribution
- Develop and implement Standard Operating Procedures (SOPs)
- Build and lead plant staff (operators, maintenance, lab techs, logistics)
- Establish KPIs for throughput, yield, safety, and margin
- Drive continuous improvement initiatives
Engineering & Process Management
- Design, optimize, and scale oil re-refining processes
- Monitor chemical treatment, separation, filtration, distillation, and stabilization systems
- Manage process control systems and production data analysis
- Identify and eliminate bottlenecks
- Reduce waste and maximize recovery yield
Compliance & Safety
- Ensure compliance with EPA, ADEQ, OSHA, Fire Code, and environmental regulations
- Implement safety programs and hazardous material protocols
- Maintain documentation and inspection readiness
- Manage environmental reporting and permitting
Financial Performance
- Control operating costs
- Improve production efficiency
- Increase plant margin and output
- Participate in revenue strategy and expansion planning
Leadership Requirements (Non-Negotiable)
- 7+years experience in industrial processing, refining, petrochemical, waste oil, or similar heavy industry
- 5+ years in leadership/management capacity
- Experience managing plant personnel and operations teams
- Proven ability to scale operations
- Experience with budgeting, forecasting, and P&L responsibility
- Strong decision-making under pressure
We are not looking for someone who needs direction.
We are looking for someone who provides it.
Technical Qualifications
- Bachelor's or Master's degree in Chemical Engineering (or equivalent experience required)
- Experience with oil re-refining, hydrocarbon processing, or industrial waste treatment preferred
- Knowledge of separation systems, filtration, distillation, and chemical stabilization processes
- Familiarity with industrial automation and process controls
- Strong analytical and troubleshooting capability
Ideal Candidate Profile
- Builder mentality
- Highly disciplined
- Systems thinker
- Data-driven decision maker
- Comfortable in industrial environments
- Direct communicator
- Accountability-oriented
· Base Salary: $100,000 – $120,000 depending on experience
· Performance Bonus: 10–20% of net profits ($10K–$25K+ potential)
· Profit Share / Phantom Equity: 5–10% vesting over 3 years
· High performers will be rewarded directly for the value they create. In this role, you truly eat what you kill.
Benefits & Perks· Full health, dental, and vision insurance
· Unlimited PTO (use it responsibly)
· Tools, equipment, and training budget to build the operation properly
Impact & Ownership· You will influence ~80% of the operation's success
· You will help build the operational backbone of a new industrial business
· Opportunity to build equity value in a company positioned for future expansion or acquisition
Qualifications:
We're looking for a Piping Designer who is ready to take the next step in their career by contributing to complex industrial and commercial facility projects. As a key part of our design team, you'll help deliver high quality piping layouts and coordinated 3D models that support construction, operations, and long-term facility performance.
As a Career-Level Piping Designer, you'll independently develop piping designs, potentially lead portions of project scope, and coordinate directly with engineers and other disciplines. You will provide technical input on constructability, model quality, and design standards while supporting workshare execution and contributing to estimating and change-management discussions. This hybrid position requires weekly attendance (2 days) in a Client approved office location. The preferred locations are Portland, OR / Phoenix, AZ / Pittsburgh, PA / Boise, ID. Exceptions may be considered that would allow you to sit in alternate physical offices, however, assume that they you must find yourself aligned with the \"Ideally You Will Have\" bullets.
What You'll Do
• Develop complete piping layouts, routing, and model content in AutoCAD Plant 3D, Revit, or CADWorx with minimal direction.
• Apply advanced piping design principles, including pipe sizing, routing optimization, and discipline coordination.
• Lead equipment arrangement efforts and incorporate detailed vendor data into models and drawings.
• Produce piping plans, sections, isometrics, and details in alignment with CClient's standards and project requirements.
• Review and resolve multi discipline comments, clashes, and design issues using model-based coordination.
• Identify scope changes, design impacts, and potential constructability concerns and communicate them proactively.
• Support development of person-hour estimates, task planning, and design sequencing for assigned work.
• Coordinate with global workshare teams by providing clear task instructions, reviewing deliverables, and ensuring model consistency and quality.
• Maintain adherence to Client's design procedures, quality expectations, and established project workflows.
Responsibilities:
Here's What You'll Need
• Associate's degree in Design Technology or a related field (or equivalent practical experience of +2 years).
• 5 + years of piping design experience in industrial, commercial, or manufacturing environments.
• Proficiency in AutoCAD Plant 3D, Revit, or CADWorx for piping design and modeling.
• Understanding of piping specifications, materials, equipment interfaces, and layout fundamentals.
• Ability to read and interpret P&IDs, vendor drawings, and engineering documentation.
• Demonstrated ability to work independently with general oversight while managing your assigned design tasks.
• Strong communication and coordination skills within a multi discipline team environment.
• Excellent organizational skills with a focus on model and drawing accuracy.
________________________________________
Ideally, You Will Have
• Bachelor's Degree in Engineering Technology or similar curriculum.
• Experience in pharmaceutical, biotech, chemical, semiconductor, or advanced manufacturing facilities.
• Working knowledge of pipe stress considerations and how they influence routing and support design.
• Experience with QA/QC workflows, model health reviews, and specification-driven design.
• Advanced capability with Revit or CADWorx, such as family/part development, custom specs, or data integration.
• Prior leadership in global workshare teams, including oversight of model consistency and deliverable quality.
Senior Data Modeler
Hybrid 3-4 days onsite
Location: Phoenix, Arizona
Salary: $130,000 - $150,000 base
A large, operationally complex organization is undergoing a major modernization of its data platform and is building a new, cloud-native analytics foundation from the ground up. This is a greenfield opportunity for a senior-level data modeler to establish best practices, influence architecture, and help shape how data is organized and used across the business.
This role sits at the center of a multi-year transformation focused on modern analytics, scalable data products, and strong collaboration between data and business teams.
What You'll Be Working On
- Designing and implementing enterprise data models across conceptual, logical, and physical layers
- Establishing Medallion architecture patterns and reusable modeling assets
- Building dimensional and semantic models that support analytics and reporting
- Partnering closely with domain experts and functional leaders to translate business needs into data structures
- Collaborating with data engineers to align models with ELT pipelines and analytics frameworks
- Helping define modeling standards and upskilling senior engineers in modern data modeling practices
- Contributing hands-on to data engineering work where needed (SQL, transformations, optimization)
- Proactively identifying analytics opportunities and recommending data structures to support them
This role is roughly 40% data modeling, 30% hands-on engineering, and 30% cross-functional collaboration.
Must-Have Experience
- Strong, hands-on experience with data modeling (dimensional, canonical, semantic)
- Deep understanding of Medallion architecture
- Advanced SQL and experience working with a modern cloud data warehouse
- Experience with dbt for transformations and modeling
- Hands-on experience in cloud-native data environments (AWS preferred)
- Ability to work directly with business stakeholders and explain technical concepts clearly
- Experience collaborating closely with data engineers on execution
Nice to Have
- Python experience
- Familiarity with Informatica or reverse-engineering legacy data models
- Exposure to streaming or near-real-time data pipelines
- Experience with visualization tools (tool choice is flexible)
Who Will Thrive in This Role
- A senior individual contributor who enjoys building from scratch
- Someone who can act as a modeling expert and mentor in an organization formalizing this practice
- Comfortable working in ambiguity and taking initiative
- Strong communicator who enjoys partnering with both technical and non-technical teams
- Equally comfortable discussing business concepts and physical data models
Why This Role Is Unique
- Greenfield data modeling initiative with real influence
- Opportunity to define standards that will be used across the organization
- Work on large-scale, real-world operational and analytical data
- High visibility within a growing data organization
- Flexible work setup for individual contributors
If you're excited about shaping a modern data foundation and want to be the person who defines how data is modeled, understood, and used, this is a rare opportunity to make a lasting impact.
- Onsite 2 days per week Duration: 1 year with possible extension.
Job Description: • Lead the design and development of scalable and high-performance solutions using AWS services.
• Experience with Databricks, Elastic search, Kibanna, S3.
• Experience with Extract, Transform, and Load (ETL) processes and data pipelines.
• Write clean, maintainable, and efficient code in Python/Scala.
• Experience with AWS Cloud-based Application Development • Experience in Electronic Health Records (EHR) HL7 solutions.
• Implement and manage Elastic Search engine for efficient data retrieval and analysis.
• Experience with data warehousing, data visualization Tools, data integrity • Execute full software development life cycle (SDLC) including experience in gathering requirements and writing functional/technical specifications for complex projects.
• Excellent knowledge in designing both logical and physical database model • Develop database objects including stored procedures, functions, • Extensive knowledge on source control tools such as GIT • Develop software design documents and work with stakeholders for review and approval.
• Exposure to flowcharts, screen layouts and documentation to ensure logical flow of the system requirements • Experience working on large agile projects.
• Experience or Knowledge on creating CI/CD pipelines using Azure Devops Required Skills:
- Developing complex database systems.
Databricks.
Elastic search, Kibanna.
Python/Scala.
Oracle.
Experience with Extract, Transform, and Load (ETL) processes and developing Data Pipelines.
Experience with AWS.
Experience with data warehousing, data visualization Tools, data integrity .
CMM/CMMI Level 3 methods and practices.
Implemented agile development processes including test driven development.
Experience or Knowledge on creating CI/CD pipelines using Azure Devops- Nice to have
Remote working/work at home options are available for this role.
The resource in this role will be integral to developing, maintaining, and enhancing phase 1, making sure automated processes are functioning, streamlining critical business processes, data integrity, compliance, and securing the application.
This resource will also perform as a technical lead, providing technical guidance to the other developers in the department.
As a technical lead, the resource will participate in a variety of analytical assignments that provide for the enhancement, integration, maintenance, and implementation of projects.
The resource will also provide technical oversight to other developers in the team that support other critical applications.
Job Duties: · Lead the design and development of scalable and high-performance solutions using AWS services · Write clean, maintainable, and efficient code in Python/Scala · Implement and manage Elastic Search engine for efficient data retrieval and analysis · Execute full Software Development Lifecycle (SDLC), including gathering requirements and writing functional/technical specifications for complex projects · Develop database objects including stored procedures and functions · Develop software design documents and work with stakeholders for review and approval Job Qualifications: · 12+ years of experience developing complex database systems · 8+ years of experience with Databricks · 8+ years of experience using Elastic Search, Kibanna, and S3 · 8+ years of experience using Python/Scala · 8+ years of experience in Oracle · 5+ years of experience with Extract, Transform, and Load (ETL) processes, and developing data pipelines · 5+ years of experience with AWS Cloud-based Application Development · 5+ years of experience in data warehousing, data visualization tools, and data integrity · 5+ years of experience using CMM/CMMI Level 3 methods and practices · 5+ years of experience implementing Agile development processes, including test driven development · 3+ years of experience creating CI/CD pipelines using Azure DevOps · Experience with Electronic Health Record (EHR) HL7 solutions · Experience with data warehousing, data visualization tools, and data integrity, and designing both logical and physical database models · Extensive knowledge in source control tools, such as GIT · Exposure to flowcharts, screen layouts, and documentation to ensure logical flow of the system requirements · A minimum of a Bachelor’s Degree in a relevant field .
Remote working/work at home options are available for this role.
As a Material Compliance Engineer at Cinch Connectivity Solutions (Bel Fuse), you will play a critical role in ensuring our products meet all relevant environmental, legal, and safety regulations regarding material usage. You will drive compliance initiatives across the product lifecycle, collaborate with cross-functional teams and suppliers, and proactively monitor global regulatory requirements. Leveraging your expertise in compliance management systems and regulatory frameworks, you will help safeguard product integrity, support sustainability efforts, and contribute to the continuous improvement of compliance processes throughout the organization.
Are You Looking to:
- Work with engineering, manufacturing, marketing, purchasing and quality assurance teams to ensure new and existing products comply with material standards.
- Compile, analyze, and manage data on material content using excel databases and internal operating systems.
- Create and maintain compliance documentation, review materials, and handle submissions to customers.
- Help develop and maintain internal policies and procedures for material compliance.
- Monitor and interpret global regulatory requirements (e.g., WEEE, TSCA, IMDS, EU, Asia-Pacific, Americas) and ensure company products comply with all applicable standards.
- Support sustainability initiatives and assist in preparing environmental impact reports and disclosures as required by corporate and regulatory standards.
- Identify opportunities for process improvement and automation within compliance workflows to enhance efficiency and accuracy.
- Maintain up-to-date knowledge of evolving regulatory standards through horizon scanning; provide training and guidance to internal stakeholders on compliance requirements.
- Demonstrate advanced proficiency in compliance management software, ERP, and PLM systems (e.g., Assent, GreenSoft, SAP).
- Represent the company in industry forums, regulatory meetings, or customer engagements regarding materials compliance topics.
Are You Ready to:
- Interpret federal and international product compliance regulations (RoHS, REACH, PROP65, CMRT, SCIP Database).
- Take corrective action for non-compliant products.
- Collaborate with suppliers on discrepancies or non-compliance.
- Conduct supplier audits and assessments to verify material compliance; lead corrective action processes for discrepancies or non-compliance.
- Lead compliance-related projects and mentor junior team members to promote best practices across the organization.
- Participate in cross-functional teams to address compliance challenges and drive continuous improvement.
- Assist with internal and external audits related to product and materials compliance.
- Engage in continuous learning regarding related compliance topics.
What You’ll Need:
- Bachelor’s degree in Environmental Science, Materials Science, Engineering, or equivalent experience.
- 3 plus years relevant experience working in a manufacturing setting.
- Demonstrated experience in interpreting regulatory frameworks and delivering clear, actionable guidance on compliance requirements, with a focus on RoHS, REACH, Prop 65, CMRT, SCIP Database, and related standards.
- Willingness and flexibility to travel domestically up to 10%, as required by management.
- Must be a US Citizen or Permanent Resident.
What You’ll Get:
- Compensation range: $75,000 – $90,000
- Participation in the annual bonus program
- 401K and company match
- Medical, Dental, Vision
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Company Life Insurance
- Short & Long-term disability
- Paid Time Off (e.g., Vacation Benefits, Company Holidays, Sick Leave Benefits, Personal Days)
- Pet Insurance
- Tuition Reimbursement
To review a full listing of our benefits, please refer to the 2026 Bel Fuse Benefits Summary and Paid Time Off Benefits, or by visiting the Bel Fuse Careers page.
Work Opportunity
Bel will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Bel is an Equal Opportunity employer.
Remote working/work at home options are available for this role.
Engage in both project-related and BAU-specific enhancements as needed.
Manage and prioritize the product backlog, including epics, features, and user stories.
Translate product managers' strategies into development tasks while understanding customer and market requirements.
Maintain communication with customers, partners, and developers, and update the Product Backlog regularly.
Key Duties and Responsibilities 10 years of progressive work experience in the investment management space.
Knowledge across front, middle, and back-office solutions focusing on investment/asset management.
Proficient in investment operational processes such as accounting, trade settlement, corporate actions, and collateral management.
Deep knowledge in Fixed Income, Equity, and Derivatives performance measurement is essential.
Good working knowledge of Eagle data enrichment, performance calculation construction, and Eagle data mart modules.
Experience in identifying and resolving performance returns issues.
Strong investment data knowledge across EQ, FI, Derivatives, and alternate assets.
Familiarity with operational processes including Mutual Funds, CITs, ETFs, and Separately Managed Accounts.
Strong working knowledge of Eagle suite of products (Accounting, Pricing, Investment Performance, and Data Management).
Ability to review business users' current processes and identify improvement strategies to enhance business efficiency and customer satisfaction.
Prepare Functional Requirement Documents, BRDs, and perform impact and gap analysis with formal documentation.
Identify and communicate risks during analysis and raise flags in advance.
Lead or contribute to end-to-end analysis tasks like scoping, estimation, planning, work allocation, resource management, progress tracking, status reporting, UAT support, and production deployment.
Facilitate regular communication with IT and business partners to monitor project progress, task status, and address issues.
Strong understanding of data integration, metadata management, data quality, and ability to run SQL queries for data analysis.
Excellent communication and written skills.
Experience in a fast-paced and agile environment is a must.
Educational Requirements Graduation in Computer Engineering or related subjects.
Post Graduation or specialization in Finance or Financial Services is an added advantage.
Work Experience 10 to 11 years of relevant work experience (Team Members/Lead/Manager).
Remote working/work at home options are available for this role.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries about this opportunity, please contact one of our Talent Specialists, Hema, at (63 or Sri Balan at (63 Title
- Engineer, Quality Complaint Investigation (CAPA)
- Hybrid Duration: 9 Months Location: Hybrid at Skaneateles, NY Local candidates preferred Will consider relocation candidates Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
Description: I.
SUMMARY: This description outlines the employment prerequisites and job responsibilities for the position of Engineer, Quality Complaint Investigation.
II.
ESSENTIAL FUNCTIONS: This position has primary responsibility for investigation, review, and completion of all Quality Engineering complaint issue analysis tasks utilizing various quality system inputs.
Review individual complaints and associated service data to determine risk level and complete investigation into the as determined problem code and cause codes for each complaint.
Analyze data from various quality inputs (including but not limited to: Field Corrective Action (FCA), Complaints, FDA Medical Device Reports (MDR), etc.) to determine trends and systemic issues.
Prepare and issue reports based on information analysis.
Review existing investigation reports and identify gaps for GMP compliance.
Develop strategies and plans to close the gaps in an efficient and technical manner.
Develop and communicate expectations for quality performance, continuous improvement, and process controls for marketed products.
Monitor and drive corrective action and continuous improvement activities that directly impact performance measures by performing primary investigations, conducting data analysis, and implementing corrective actions.
Conduct or lead corrective and preventive actions in manufacturing using formal problem-solving tools and documentation.
Support CAPA and maintenance activities for existing product lines.
Recommend and/or support projects for improvements to the quality system as approved by management.
III.
QUALIFICATIONS, KNOWLEDGE, AND SKILLS REQUIRED Medical Device Experience with knowledge of 21CFR820 preferred.
Investigational research skills Experience with any statistical software packages (Minitab a plus) Desired experience in the medical device industry in the development and deployment of Quality Systems, process controls, and continuous improvement methods.
Knowledge and working application of FDA cGMP; ANSI/ISO/ASQC requirements; CMDAS (optional).
Knowledge and working application of reading and understanding blueprints and technical drawings.
Demonstrated strong analytical problem-solving (Root Cause Investigations.
Display a solid technical understanding of engineering principles and procedures (e.g., CAD and its application or scheduling a series of technical tasks utilizing software-based tools).
Computer competency in Word, Excel, PowerPoint, Minitab, Access, and databases.
Ability to multitask and methodically manage projects.
IV.
EDUCATION/EXPERIENCE REQUIRED A Bachelor of Science degree in Engineering 1-3 years of Medical Device experience V.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee: Must be able to sit for long periods of time Must have good hand-to-eye coordination and dexterity Physical Requirements: Dynamic Lifting capability: Must have the ability to lift 40 pounds at a time.
VI.
WORK ENVIRONMENT Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This is a manufacturing environment regulated by the FDA and many other work rules to prevent damage to the product we manufacture.
Some of those work rules include, but are not limited to: Wearing a static protective smock at all times while in the work area Wearing a ground wrist strap and plugging that wrist strap into the working table.
Working in proximity to other employees.
Working in an environment that is temperature and humidity-controlled.
Responsibilities: Will be addressing customer complaints and leading complaints investigation.
Identify RCA.
Collaborates with the Engineer, Product service teams and follow-up on service updates.
Quality experience is preferred 2 years would be ideal.
Good to have experience in technical writing and handling class ii medical device.
Will be writing customer feedback letter addressing customer issues and root-cause findings.
Will support the functions of NCQ, CAPA, Audit.
Current team has 2 perm, 3 contract, backfill will be for the 3rd.
Getting about 1000 complaints a month, want to keep it less than 100 actions a week.
Looking for a good communicator who is good at follow-ups.
Proficiency with SAP, ETQ, Trackwise will be preferred.
Will be onsite for Team meeting, addressing complaints, once a month data trending, warehouse visits when required.
Education: Bachelors is a must have.
Interview: Remote/ virtual screening with final onsite interview.
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
SAP, Medical Device, Quality Systems, EtQ
Remote working/work at home options are available for this role.