Engineering Jobs in Georgia

Are you a highly technical, strong communicator who thrives in a team environment on complex projects? Gilbane is seeking a Sr. Scheduler to support current and future needs, utilizing advanced scheduling techniques on challenging projects, with opportunities for those open to travel or relocation. We are actively building our talent pool for future opportunities within our organization. If you are interested, please submit your application, and we will contact you for an initial discussion.

As a Top-10 ENR Contractor, Gilbane is a family-owned business with 45 offices that has been shaping communities since 1870. Consistently recognized as one of the most reputable construction management firms in the country, Gilbane is committed to delivering projects safely and on-time. You will have the opportunity to build schools, labs, hospitals, corporate offices, sports arenas and more!

We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

You are someone who acts inclusively, showing empathy and treating others with respect and dignity in order to uphold Gilbane's core value of Caring and \"People First\" workplace culture. You seek to listen in order to understand and can convey information clearly. You're a strong problem solver who can identify, prioritize, and implement alternatives for solutions, and you demonstrate adaptability by collaborating with others and supporting team members to achieve excellence. A self-starter who shows passion, commitment, and ownership all while delivering on business outcomes and driving results. You're someone who identifies opportunities for new and improved ways of doing things that result in value-add solutions.

Your core values match Gilbane's: Integrity, Caring, Teamwork, Toughmindedness, Dedication to Excellence, Discipline, Loyalty, and Entrepreneurship.

Gilbane offers employees multi-dimensional training opportunities through a number of resources. While managing your responsibilities to projects, you will be able to enroll in trainings through our award-winning Gilbane University to build leadership and technical skills. In addition, you would work with an experienced team which provides you with the opportunity to learn new industry skills every day. You will protect and promote the interests of both Gilbane and the client in all matters as well as demonstrating the personal characteristics of a developing leader.

Provides oversight relative to all aspects of planning & scheduling within assigned projects

Performs as the scheduling expert for the Business Unit (BU), performing work on advanced and complicated tasks

Demonstrates an advanced expertise in scheduling tools and techniques and regularly stays connected to current and new industry standards

Makes recommendations to Divisional management regarding adoption of latest advances in scheduling practices

Performs skillfully schedule & cost loading for CPM schedules

Performs proficient schedule analysis and analyzes variances and trends when comparing multiple schedules

Performs the delay claims process, develops delay analysis narratives, and coordinates with the Legal Department

Participates in formal proposals and interviews for prospective projects

Ensures adequate controls are in place so that proper schedule techniques and update procedures are followed on all assigned projects

Coaches and mentors less experienced team members

Trains others in risk identification and mitigation

Conducts and reviews monthly project audits and provides recommendations for risk mitigation plans

Reports concerns and updates to Business Unit management regarding proper project controls on any projects within a Business Unit

Monitors overall performance indicators

Manages workload and deliverables and balances with available backlogged recoveries

Trains Project Managers and Superintendents on how to schedule and use scheduling software to manage work in the field

Participates in the Scheduling peer group by actively getting involved in regular meetings or joining a subcommittee

Utilizes industry standard software to support scheduling process

Supports a positive and inclusive work environment

Bachelor's degree in Construction, Engineering, Architecture, or related field

8-17 years of related experience

Professional Certification in AACEi, PMI, AGC, CMAA, or similar is recommended

Or equivalent combination of education and experience

In-depth knowledge of construction means, methods, sequences, crew sizes, productivity rates, manpower analysis, cash flow, and CPM scheduling

Excellent planning and problem-solving skills

Strong communication, interpersonal and teamwork skills

Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. For Albany NY, Buffalo NY, Ohio, South Carolina, Indiana, Orlando FL, Tampa FL. Sarasota FL, Jacksonville FL, Arizona, San Antonio TX, Richmond VA, Pittsburgh PA this ranges from $147,000-$179,600.00 plus benefits and retirement program. For Atlanta GA, Maryland, Boca Raton FL, North Carolina, Detroit MI, Connecticut, Rhode Island, Rochester MN, this ranges from $154,400.00-$188,600.00 plus benefits and retirement program. For Austin TX, Chicago IL, Houston TX, Philadelphia PA, Sacramento CA this ranges from $161,700.00-$197,600.00 plus benefits and retirement program. For Arlington VA, Boston MA this ranges from $172,000.00-$210,100.00 plus benefits and retirement program. For Concord CA, Los Angeles CA this ranges from $179,300.00-$219,100.00 plus benefits and retirement program. For San Jose CA, New York NY this ranges from $188,200.00-$229,900.00 plus benefits and retirement program.

Gilbane offers an excellent total compensation package which includes competitive health and welfare benefits and a generous profit-sharing/401k plan. We invest in our employees' education and have built Gilbane University into a top training organization in the construction industry. Qualified applicants who are offered a position must pass a pre-employment substance abuse test.

Gilbane is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, national origin, race, religion, sex, sexual orientation, gender identity, protected veteran status, or disability status.

Note to Recruiters, Placement Agencies, and Similar Organizations: Gilbane does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Gilbane employee. Gilbane will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Gilbane and will be processed accordingly.

Agilysys is a SaaS technology leader transforming the hospitality industry. Our cloud-based platform powers leading hotels, resorts, casinos, and restaurants helping them deliver seamless operations and unforgettable guest experiences. We're a team of innovators and problem-solvers bringing the art of hospitality into the digital age through technology that connects people, simplifies complexity, and drives smarter decisions. Headquartered in Alpharetta, GA, with offices across North America, APAC and EMEA, we're shaping the future of hospitality tech.

Drive growth through strategic sales:

• Execute targeted outbound prospecting campaigns via phone, email, and LinkedIn to build and maintain a robust 34X sales pipeline.
• Convert inbound leads through consultative discovery and value-based selling.
• Collaborate closely with sales engineering, product management, and implementation teams to ensure client success. This role is based out of our Alpharetta/Vegas offices and requires onsite presence.

Build lasting relationships:

• Engage with key stakeholders across hotels and restaurants to understand their strategic objectives.
• Provide competitive intelligence and actionable customer feedback to influence product development.
• Partner with marketing to refine messaging, improve campaigns, and generate qualified opportunities.

Essential experience:

• Minimum 3 years of software sales experience with a proven record of consistently exceeding quota, ideally within the hospitality sector.
• Proven expertise in outbound prospecting and closing net-new business.
• Skilled in consultative, value-based selling approaches.
• Technical proficiency to confidently deliver product demonstrations.
• Strong organizational, prioritization, and time management skills.

Bonus qualifications:

• Experience in the hospitality industry (restaurants, hotels, or resorts).
• Proficiency with Salesforce CRM.
• Familiarity with ConnectAndSell or similar outbound sales acceleration tools.

• Active Inspection: Spend 80% of the shift on the floor performing and auditing IQC, PQC, and FQC tasks. Directly verify bolt torque, marking presence, and cable connectivity.
• Technical Troubleshooting: Use industrial electrical expertise to physically inspect complex wiring and resolve disputed "Pass/Fail" results on the line.
• Floor Coordination: Organize the daily rotation of inspectors to ensure all stations are covered. Jump into any station (IQC/PQC/FQC) as needed to prevent bottlenecks.
• On-the-Job Training: Demonstrate correct inspection techniques to new hires, including the proper use of torque tools, schematic reading, and defect identification.
• First-Article Inspection: Personally conduct the first inspection of a shift or a new production run to set the quality standard for the team.
• Data Entry & Logs: Physically compile daily defect counts and scrap data from the floor into Excel/ERP systems for the Engineering team.
  
  

• Education: High School Diploma or GED equivalent.
• Electrical Expertise: Must have a strong background in industrial electrical work. You must be able to physically trace circuits, read one-line diagrams/schematics, and identify NEC-compliant installations.
• Mechanical Skill: Expert-level proficiency with hand tools, torque wrenches, and precision gauges.
• QC Experience: 3–5 years in a manufacturing Quality environment with a "Lead" or "Senior" technical designation.
• Software: Hands-on experience with MS Office (Excel, Word) and ERP systems for logging daily results.
  
  

• PPE: Constant use of Safety Glasses, Steel Toe Boots, and ESD gear.
• Lifting: Must be able to lift up to 50 lbs and move/maneuver products for thorough inspection.
• Stamina: This is a high-activity role requiring standing, walking, and bending for the duration of the shift.

MAU is hiring an Advanced Manufacturing Engineer for our client in Gainesville, GA. As an Advanced Manufacturing Engineer, you will design, develop, and enhance manufacturing processes that meet product requirements while prioritizing operator safety. This is a direct-hire opportunity.

Benefits Package

• 401(k)
• Health insurance
• Dental insurance
• Vision insurance
• Paid vacation
• Paid holidays
• Paid time off
• On-the-job training
• Opportunity for advancement

Shift Information

• Monday – Friday | 7:30 AM – 4:30 PM

Required Education and Experience

• Bachelor’s degree in Engineering or a related field, with a focus on manufacturing.

Preferred Education and Experience

• Experience with AutoCAD.
• Background in engineering within a manufacturing environment.
• A Master’s degree in a manufacturing-related engineering field

General Requirements

• Demonstrated ability to work with complex manufacturing systems.
• Strong skills in problem-solving, leadership, and communication.
• Experience with manufacturing methods, quality assurance, and presenting technical information to diverse audiences.
• Proficiency with CAD tools; familiarity with CAD/CAM and design documentation.
• Demonstrated interest in innovation, Industry 4.0 manufacturing technologies, and continuous improvement (e.g., automation, simulation, digital tools, data-driven process optimization).
• Naturally curious and comfortable exploring new tools, methods, and technologies to enhance safety, quality, and productivity.
• Experience leading a project or coordinating cross-functional teams in academic, co-op, or professional settings.
• Ability to drive initiatives from concept through implementation while maintaining alignment with stakeholders on the shop floor and in the office.

Essential Functions

• Design manufacturing processes that meet product requirements and prioritize operator safety
• Collaborate with equipment vendors and conduct research to develop safe and efficient production methods
• Develop manufacturing processes with poka-yoke solutions to prevent quality issues
• Design testing methods and evaluate finished products to ensure high-quality standards
• Analyze workflows, space needs, and equipment layouts using Kubota’s 5-Gen and KPS Principles
• Support production decisions by calculating costs, reviewing schedules, and estimating future needs
• Lead project activities, managing timelines, budgets, and vendor coordination
• Collect and analyze data to prepare process and product reports
• Create and maintain standard operating procedures and technical documentation
• Support continuous improvement and Kaizen initiatives to meet safety, quality, and productivity goals
• Research and recommend the adoption of technologies such as AI, automation, simulations, and vision systems
• Ensure compliance with relevant government regulations
• Collaborate with maintenance teams to develop preventative maintenance plans for new equipment
• Adhere to company policies and propose improvements to existing standards
• Design tooling and fixtures using CAD applications, and maintain design records
• Train technicians and operators on new or updated processes
• Stay current through workshops, publications, and professional organizations
• Support team members during high-capacity periods and share best practices

Working Conditions

• Work in a dynamic, loud production environment with varying temperatures
• Regularly work on the shop floor in collaboration with technicians, operators, and maintenance staff

Physical Demands

• Stand for extended periods and walk the shop floor regularly
• Sit for design, analysis, and documentation tasks
• Operate power and handheld tools as needed for manufacturing support

MAU Workforce Solutions is an innovative global company with extensive experience providing solutions for success in staffing, recruiting, technology and outsourcing to our clients, employees, and applicants. Headquartered in Augusta, GA since 1973, MAU is a family and minority-owned company offering better processes and better people to create efficiencies and greater profits for our clients. Our relationships with world-class companies, our training programs and our culture of family allow MAU to offer better results, better jobs, and better lives to those who work with us.

All Applicants must submit to background check and drug screening

Disclaimer: This job description is not designed to be a complete list of all duties and responsibilities required of the position

EOE

About Us

We operate at the intersection of technology, construction, and real estate. Our global brands are leaders in the digital twin movement, transforming how the built environment is documented, managed, and understood—from ground-up construction through long-term asset operations.

Our clients include owners, developers, general contractors, architects, engineers, and public entities working on some of the most complex projects in the built world.

Your Role

As a Sales / Account Executive you will help drive new business to our industry leading software and services. Day to day responsibilities include, but are not limited to:

• Coordinate meetings with construction clientele at all levels, with a focus on Owners/Agencies, Architects/Engineers, General Contractors, and Construction Managers
• Work closely with Client Solutions and Inside Sales teams for market penetration through outbound prospecting, trade shows, networking, etc
• Leverage personal network and social media (ie Linkedin) for market education and promotion of Multivista services
• Identify, develop and grow client relationships at an account and project basis
• Effectively demonstrate Multivista’s solutions, specific to client/project needs (Multivista Webcam, UAV/Drone, Progress Photography, Laser Scanning, +++)
• Manage activities, meetings, and opportunity history from initial contact to internal handover utilizing a highly customized CRM (Salesforce) and lead database (Dodge Construction Data)
• Speak to Hexagon Multivista ancillary services (ie "Create" + "Analyze") to identify opportunities for expanded offerings
• Support field technology initiatives & project operations across your designated region

Location

Peachtree Corners, GA

What We’re Looking For

• 2+ years experience in construction or technology related sales
• Self-motivated, competitive mindset with desire to maximize company revenue and personal income
• Strong communicator who is comfortable on the phone and in virtual / in-person meetings
• Comfort working with others; strength in communication and teamwork
• Coachable, organized, and disciplined
• Excellent written and verbal communication skills
• Proficiency with CRM (Salesforce strongly preferred) and related systems (ie Microsoft SharePoint/TEAMS)
• Strong understanding of the construction, engineering, or technology industries is a plus

Compensation

Total compensation may range from $60,000–$150,000+ (base salary + incentives), uncapped, based upon performance.

Benefits

• 100% employer-paid employee health insurance
• Company-sponsored 401(k) with employer match
• Company-paid life insurance
• 2 weeks paid vacation plus company holidays

Technology Account Executive

New Business | Hunter Role

Location: Buford, GA

Compensation: Base salary $60,000–$70,000 with OTE $120,000–$140,000+

About SureLock Technology

SureLock Technology is a fast-growing IT solutions provider and a three-time Inc. 5000 honoree, recognized as one of the fastest-growing private companies in America. Ranked #112 in 2022 and #86 in 2023, SureLock continues strong momentum into 2024. Fewer than 20 percent of companies achieve this distinction three years in a row.

We deliver advanced IT solutions across education, government, and commercial markets, with a focus on network infrastructure, data center modernization, and cybersecurity.

Our mission is simple: solve complex technology problems while delivering the best customer experience in the industry. Our core values, proactive ingenuity, positive team harmony, relentless commitment, and trusted reliability, guide how we serve customers and support our team.

About the Role

This is not a Farmer role.

The Technology Account Executive is a new-business, hunter-focused position responsible for prospecting, opening doors, and winning new customer relationships. This role is ideal for someone who wants to build something of their own, a book of business created through effort, consistency, and curiosity.

While relationships you bring in will be nurtured long-term, the primary focus is new logo acquisition. You will own your pipeline end-to-end, from first outreach through close, working closely with engineering and services teams to deliver thoughtful, high-impact solutions.

This is a long-term career opportunity for someone who understands that sustainable success in sales is built over time.

Key Responsibilities

• New Business Development (Primary Focus): Proactively prospect, network, and hunt for net-new accounts within assigned markets and verticals. Create opportunities through outbound activity, referrals, and strategic outreach.
• Pipeline Ownership: Build, manage, and grow a healthy sales pipeline. Maintain accurate forecasting and pipeline hygiene.
• Consultative Selling: Engage prospects using a discovery-first approach to understand business challenges. Learn SureLock’s solutions and guide customers toward outcomes that solve real problems.
• Customer Experience Leadership: Own the customer journey from first conversation through close. Ensure a professional, transparent, and trust-based experience throughout the sales process.
• Internal Collaboration: Partner with engineering, services, and leadership to design strong solutions and execute effectively. Coordinate internal resources to support successful deal outcomes.
• Relationship Building: Develop long-term customer relationships with accounts you bring into SureLock. Create repeatable value and future growth opportunities.

What We’re Looking For

• Experience: Bachelor’s degree or equivalent professional experience. Technology sales experience is a plus but not required. Compensation will align with experience.
• Hunter Mentality: Comfortable creating opportunities and opening doors through proactive effort. Motivated by building something from scratch rather than inheriting accounts.
• Growth Mindset: Curious, coachable, and committed to continuous improvement. Willing to learn both sales skills and technical fundamentals.
• Discipline and Work Ethic: Consistent, daily effort toward pipeline creation and follow-through. Strong personal accountability for results.
• Career Focused: Looking to build a long-term sales career, not just take a job.

Why Join SureLock Technology?

• Build your own book of business and be rewarded for the value you create
• Work alongside experienced technical and leadership teams invested in your success
• Access real training, real support, and real opportunity
• Join a company focused on relationships, accountability, and long-term growth

Join US

At SureLock Technology, we’re not hiring order-takers, we’re building sales professionals who want ownership, growth, and upside.

If you’re driven to hunt, eager to learn, and motivated to build something meaningful over time, we’d love to talk. Let’s build your future, together.

Surface Finishing Supervisor (Electropolishing / Plating Operations – 2nd Shift)

College Park, GA 2nd Shift (2:00 PM – 11:00 PM)

We’re partnered with a growing valve manufacturing company that’s expanding operations and looking to add an experienced Surface Finishing Supervisor to lead and develop their 2nd‑shift electropolishing and plating team. This is a hands‑on leadership opportunity for someone who understands chrome and nickel-plating processes and enjoys driving quality, consistency, and team engagement on the shop floor.

This role will train closely with the 1st‑shift manager and day team, making this a great environment for someone stepping into a long‑term supervisory role as the business continues to grow.

What You’ll Be Doing

• Lead and oversee daily electropolishing, chrome plating, and nickel plating operations on 2nd shift
• Supervise, train, and mentor a team (eventually overseeing 2 direct reports)
• Ensure quality standards are met for surface finish, cleanliness, and specifications
• Provide technical guidance on plating processes, parameters, and work instructions
• Monitor production flow, address process deviations, and support corrective actions
• Partner with Quality and Engineering to support root cause analysis and continuous improvement
• Oversee safety, PPE compliance, chemical handling, and equipment reliability
• Maintain accurate production, training, quality, and maintenance documentation
• Promote a clean, organized, and team‑oriented work environment

What They’re Looking For

Required:

• Prior supervisory or management experience in manufacturing or plating operations
• Hands‑on experience with chrome and nickel plating (electropolishing experience strongly preferred)
• Strong understanding of surface finishing processes and quality standards
• Ability to read and interpret work orders, drawings, and technical instructions
• Safety‑first mindset and experience enforcing shop‑floor safety standards

Preferred / Bonus:

• Background in automotive suppliers, grills, or similar manufacturing environments
• Experience in valve manufacturing or precision metal components
• Bilingual (Spanish/English) — nice to have, not required

Why This Role Stands Out

• Stable, growth‑oriented manufacturing environment
• Strong leadership training and support from an experienced 1st‑shift team
• Clear opportunity to own and grow the 2nd‑shift polishing/plating operation
• Hands‑on role with real influence on quality, safety, and process improvement
• Collaborative culture — people genuinely enjoy working here

Composition Brands is an independent residential kitchen and outdoor living company with a portfolio of premium and ultra-luxury brands including Viking, AGA, Rangemaster, La Cornue, Lynx, and U-Line. With operations across North America and Europe, the company is focused on long-term brand stewardship, thoughtful design, and scalable growth. To learn more, visit Summary:

The Group Quality Manager leads the end-to-end global quality strategy across all appliance platforms, manufacturing sites, suppliers, and contract manufacturing partners. This role ensures product safety, regulatory compliance, reliability, and a consistent premium customer experience while reducing warranty costs and protecting brand reputation in high-volume, long-life products.

Serving as the global leader for appliance quality strategy, this position oversees mechanical, electrical, electronic, thermal, and software-related quality throughout the full product lifecycle - from concept development through field performance - across refrigeration, cooking, ventilation, and dishwashing product categories.

This role reports directly to the President and is based in the Atlanta, GA area, with approximately 30–50% travel to domestic and international manufacturing sites, suppliers, and contract manufacturing partners.

Responsibilities:

Quality Strategy & Governance

• Define and deploy a global quality strategy for major appliances aligned with brand, safety, cost, and reliability objectives.
• Establish standardized quality policies, procedures, and KPIs across all regions and platforms.
• Act as executive escalation owner for product safety incidents, regulatory actions, recalls, and field campaigns.
• Lead management reviews and risk assessments at executive level.

Quality Management Systems & Regulatory Compliance

• Own and govern the group QMS aligned appliance-specific requirements.
• Ensure compliance with UL, CSA, IEC, CE, NOM, DOE energy efficiency, EPA refrigerant regulations, and regional safety standards.
• Lead internal, external, customer, and certification audits, as needed.
• Ensure effective CAPA systems and sustained corrective actions.

Product Development & Design Quality

• Partner with R&D to embed design-for-quality, design-for-reliability, and design-for-compliance.
• Govern DFMEA, DVP&R, reliability testing, HALT/HASS, and validation plans.
• Ensure robust design transfer and quality gates from concept through SOP.
• Approve product and engineering changes impacting safety, performance, or compliance.

Manufacturing & Process Quality

• Standardize quality processes across major appliance assembly lines, including:
• Critical-to-safety and critical-to-quality characteristics
• SPC and process capability for key operations
• Functional, safety, and end-of-line testing
• Drive defect prevention through error-proofing, in-line controls, and layered process audits.
• Support new factory launches, line transfers, and capacity expansions.

Supplier & Component Quality

• Define supplier quality standards for critical major appliance components including compressors, sealed systems, gas components, heaters, motors, PCBs, wiring harnesses, insulation, coatings, and structural parts.
• Oversee supplier qualification, audits, and ongoing performance.
• Partner with Sourcing to mitigate supply risk and manage supplier change control.
• Lead resolution of high-risk supplier quality issues.

Customer Quality, Field Performance & Warranty

• Own customer quality metrics including warranty claims, field failures, service call rates, and repeat repairs.
• Partner with Service, Field Operations, and Retail partners to analyze failure trends.
• Lead structured root cause analysis and corrective actions for systemic issues.
• Drive continuous reduction of warranty cost and field campaigns.

Cost of Poor Quality & Continuous Improvement

• Establish and manage Cost of Poor Quality (COPQ) across plants and suppliers.
• Lead cross-functional initiatives to reduce scrap, rework, returns, and warranty expense.
• Deploy Lean Six Sigma and reliability engineering methodologies.

Requirements:

• Bachelor’s degree in Engineering (Mechanical, Electrical, Industrial, or related)
• 12+ years of quality leadership in major appliance or durable consumer goods manufacturing
• Strong knowledge of regulations and certification processes
• Proven success reducing warranty and field failure costs.
• Ability to lead global, cross-functional teams.
• Proven ability to influence, manage teams, and deliver change.
• New product development and release readiness experience.
• Six Sigma Black Belt or equivalent preferred.
• Experience leading recalls, field campaigns, or regulatory investigations preferred.
• Experience in global manufacturing and sourcing environments preferred.
• Experience in lean transformation and development of engaged workforce culture preferred.
• Reliability testing experience preferred.
• Experience in sheet metal fabrication, paint, welding, final assembly preferred.

Composition Brands is an Equal Employment Opportunity (EOE/M/F/Vets/Disabled) employer and welcomes all qualified applicants.

SUMMARY

The Manufacturing Engineer/Continuous improvement engineer provides production support for manufacturing process and technical drawings. The ME/CI Engineer assists in developing and supporting continuous improvement tools across the organization. At the manager’s discretion, the ME/CI Engineer works independently within established procedures associated with the specific job function.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Create graphical representations of special and standard customer order requirements
• Takes initiative to identify and analyze problems in a logical manner.
• Discuss changes in design, method of manufacture and assembly, and drafting techniques and procedures with staff and coordinate corrections.
• Review project instructions and specifications to identify, modify and plan fabrication requirements and assembly
• Observe, receive, and otherwise obtain information from all relevant sources.
• Review technical documents to plan work.
• Ability to interface with manufacturing, marketing, quality assurance, vendors and customers.
• Confer with technical personnel to prepare designs or operational plans.
• Provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Enter, transcribe, record, store, or maintain information in written or electronic/magnetic form.
• Evaluate designs or specifications to ensure quality.
• Recommend technical design or process changes to improve efficiency, quality, or performance.
• Consult with end users regarding problems in accessing electronic content.
• Conduct needs assessments to identify document management requirements of departments or end users.
• Implement electronic document processing, retrieval, and distribution systems in collaboration with other information technology specialists
• Plan and establish sequence of operations to fabricate and assemble parts or products and to promote efficient utilization
• Collect data about customer needs.
• Document operational procedures.
• Eliminate interruptions to operations by providing clear documentation/drawings for manufacturing completion
• Source, create and repair tooling for production equipment
• Any other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Required –Bachelor’s Degree in Mechanical or Industrial Engineering
• Preferred – Minimum of 3 - 5 years of experience in Metal, Plastic, and Fabric fabrication/production, assembly, slitting, and distribution processes continuous improvement
• Required – Proven work history of leading small to medium sized projects, which yield cost savings and production improvements.
• Required – Competency with Lean Manufacturing techniques
• Required – Competency with Automation Design
• Required – High Competency with MS Word, Excel, PowerPoint, CRM Applications

POSITION OVERVIEW

Viewpoint Systems is a Pensacola, Florida-based designer and manufacturer of rugged display and computing solutions for the U.S. military. Our products are deployed across ground vehicle, naval, and airborne platforms in some of the most demanding operational environments in the world.

The Junior Account Manager supports the Business Development Representative responsible for the Airborne Market Sector. This is an entry-level, account management-focused role designed to offload high-volume customer interaction tasks from the BD Representative, enabling him to concentrate on strategic business development, opportunity pursuit, and long-range pipeline growth.

The right candidate will serve as the primary point of contact for day-to-day customer requests across the airborne portfolio, fielding inquiries, managing order status communications, facilitating technical support, processing administrative agreements, and supporting tradeshow and travel logistics, while ensuring that every customer interaction reflects the quality and professionalism that Viewpoint Systems is known for.

This position is intentionally structured as a career development role. Candidates who demonstrate strong performance, a command of Viewpoint's product portfolio, and an ability to build customer relationships will be well-positioned to advance into a Business Development Representative role, a higher-compensation position with direct responsibility for opportunity pursuit, pipeline ownership, and revenue generation.

KEY RESPONSIBILITIES

Customer Management

• Serve as the primary day-to-day point of contact for assigned airborne sector customer accounts
• Receive, triage, and respond to incoming customer requests
• Proactively communicate open order status updates to customers, ensuring visibility into production, shipping, and delivery timelines
• Use company CRM system to create touchpoints and follow-up activities on all potential sales opportunities. Execute these activities according to schedule.
• Track all open customer requests through resolution, ensuring timely follow-up and closure

Technical Support Coordination

• Field incoming technical support requests from customers and route to the appropriate internal technical resource
• Communicate troubleshooting guidance and status updates to customers on behalf of the technical team
• Log and track all technical support cases to ensure timely resolution and customer satisfaction
• Escalate complex or unresolved technical issues to the BD Representative or Engineering team as appropriate

Repair & Return Management

• Receive and process customer repair requests and Return Material Authorizations (RMAs)
• Coordinate with operations and repair personnel to track repair status and communicate timelines to customers
• Ensure customers are kept informed throughout the repair cycle from receipt through return shipment
• Maintain accurate records of repair activity within the CRM system

Contract & Administrative Document Processing

• Process and execute Non-Disclosure Agreements (NDAs) in coordination with appropriate internal stakeholders
• Manage bailment agreement paperwork, ensuring accurate documentation, proper routing for signatures, and compliant record retention
• Complete and submit customer-required vendor forms, compliance certifications, supplier questionnaires, and other administrative documentation on behalf of Viewpoint Systems
• Maintain organized records of all executed agreements and customer-required documents

Tradeshow Support

• Research and complete company registration requirements for relevant defense industry tradeshows and conferences
• Coordinate equipment logistics for tradeshow participation, including shipping, tracking, and confirmation of receipt for display products and demonstration units
• Assist the BD Representative in preparing materials and coordinating pre-show activities
• Support on-site tradeshow execution as needed, consistent with travel requirements of the role

BD Representative Administrative Support

• Book travel for the BD Representative, including flights, hotels, and ground transportation in accordance with company travel policy
• Prepare and submit travel expense reports for the BD Representative, ensuring accurate documentation and timely processing
• Assist with the compilation and formatting of the weekly Business Development status report, aggregating CRM data, activity summaries, and pipeline updates

CRM & Pipeline Hygiene

• Maintain accurate and current records in the company CRM for all customer interactions, open requests, and account activity
• Assist the BD Representative in keeping opportunity records, contact data, and account histories up to date
• Generate routine account activity reports and status summaries as needed

Customer Relationship Support

• Build and maintain professional working relationships with customer procurement, logistics, and technical personnel at assigned accounts
• Monitor customer satisfaction and proactively communicate any concerns or emerging issues to the BD Representative
• Support the BD Representative in preparing for customer meetings, reviews, and briefings
• Represent Viewpoint Systems professionally in all written and verbal communications

Reports To:

BD Representative, Airborne Market Sector

Location:

Woodstock, Georgia

Work Schedule:

Full-Time, Onsite

Travel:

Up to 30%

Position Type:

Entry-Level

QUALIFICATIONS

Education

• Bachelor's degree in Business Administration, Marketing, Communications, Engineering Technology, or a related field required
• Equivalent combination of education and relevant professional experience will be considered

Experience

• 0-2 years of professional experience in account management, customer service, sales support, or a related field
• Prior internship or co-op experience in a defense, aerospace, manufacturing, or technical sales environment is a plus
• Experience working with a CRM platform (Zoho, Salesforce, HubSpot, or similar) is preferred

Knowledge & Skills

• Strong written and verbal communication skills; ability to correspond professionally with military and government customers
• Highly organized with the ability to manage multiple open requests simultaneously and meet deadlines
• Customer-first mindset with a proactive, follow-through-oriented approach to problem solving
• Comfortable working in a technical product environment; ability to learn and communicate product specifications with guidance
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Familiarity with defense acquisition, government contracting, or military procurement processes is a plus
• Self-starter who operates effectively with minimal supervision in a fast-paced, small-company environment
• Ability and willingness to travel up to 30%, including to tradeshows, customer sites, and company facilities

WHAT WE OFFER

• Base salary of $65,000 - $80,000, commensurate with experience
• Comprehensive benefits package including medical, dental, and vision coverage
• 401(k) with company contribution
• Paid time off and federal holidays
• Opportunity to work with leading-edge defense electronics products used in real-world military operations
• Direct mentorship from an experienced BD professional in the defense electronics industry
• Clear path for advancement into a Business Development Representative role for high performers

ADDITIONAL REQUIREMENTS

This position may require the ability to obtain and maintain a U.S. Government security clearance. U.S. citizenship is required. The selected candidate will be subject to a background investigation.

Viewpoint Systems is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.