Engineering Journal Jobs in Berkeley Lake, GA
56 positions found — Page 2
ELECTRONIC REPAIR TECHNICIAN
Job Type: Permanent
Available Locations: Berkeley Lake, GA
Leading the charge of developing cutting edge hardware systems.
Collaborative and highly skilled cross-functional team.
Shaping the future of computing in key industries, turning ideas into reality.
That is what we do at J-Squared.
Are you passionate about using disruptive technology to solve problems previously unachievable? Are you excited about the latest innovations that are allowing us to create more powerful hardware in smaller form factors? Do you like getting your hands dirty while driving results and collaborating with colleagues? If this interests you, then we have an opportunity waiting for you!
What will your typical day look like?
As an Electronic Repair Technician, you will report to the Lab Manager. You will work with a cross-functional team, including other repair technicians, production assemblers, account managers, technical support, and operations to support customers to ensure success and satisfaction.
Specifically, your responsibilities will include:
- Ability to troubleshoot and repair circuit boards and electronic assemblies (HMI’s, AC/DC drives, power supplies, displays, controllers, amplifiers, etc.) with limited or no schematics and technical documentation.
- Component level testing an asset.
- Above average skill in debugging and repairing digital electronics to the component level would be an asset
- Ability to understand assembly instructions and technical documentation
- Test electrical and mechanical components and systems
- Assemble and dis-assemble electrical and mechanical components and systems as required.
- Set up and operate specialized and standard test equipment to diagnose, test and analyze the performance of electrical and electronic components, assemblies and systems.
- Provide feedback to engineering and operations groups regarding first time assemblies.
- Complete repair on assemblies that have failed during one of the post-assembly tests.
- Assist in product validation and testing when required.
- Participate in Continuous Improvement
- Maintain 5S of your work area.
- Assist in inventory, packaging, shipping, receiving.
- Other duties as assigned.
About Our Team
J-Squared has over 30 years of experience excelling in operationally demanding performance environments. Our ruggedized products and solutions are innovative, needs driven, and focused on quality and reliability. Our Octagon Systems line of products is a global leader in rugged computer systems built for use in extreme environments such as mining, military, transportation, and marine. We architect and manufacture systems that work no matter what.
J-Squared’s significant growth has resulted in the company expanding its team to meet this increased demand.
Enough About Us, Let’s Talk About You
For a candidate to be successful in this role, the key qualifications include:
- Minimum College Diploma, Electronics Engineering Technician or Technologist
- Minimum 2 years experience with electronics required
- Ability to troubleshoot and repair circuit boards and electronic assemblies with limited or no schematics and technical documentation.
- Component level testing an asset.
- Ability to understand assembly instructions and technical documentation.
- Experience in general electronics assembly with knowledge of Continuous Improvement/Lean Manufacturing concepts is an asset.
- Familiarity with hand assembly tools.
- Experience with PCBA – IPC inspection is an asset.
- Soldering experience is required.
- Any mechanical and/or electro-mechanical skills are an asset
- Windows, Office and Linux/Ubuntu skills are an asset.
- Great attention to detail and organizational skills.
- Proficiency in both written and spoken English.
Take The Next Step
Please submit a cover letter and CV through the Job Posting on LinkedIn. We would like to thank all applicants for their interest, however, only candidates under consideration will be contacted.
J-Squared respects the dignity and independence of people with disabilities and provides accommodation and support to persons with disabilities throughout any recruitment process, once made aware of a need for accommodation. If you require any special accommodation or support during the recruitment process, please indicate so in your application.
Other duties may be assigned.
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty.
The requirements listed below are representative of the knowledge, skill and/or ability required.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.
Bering Straits Logistics Services (BSLS) is seeking several Part-Time Armed Security Guards who will be primarily responsible for performing protective service work such as guarding Kings Bay Naval Submarine Base owned or leased buildings and property, protecting equipment and material, and controlling access to installations through established Entry Control Points (ECP’s) by Active Duty Military personnel, employees, visitors, residents, and patients.
The Officer will respond to emergencies, enforce regulations and federal laws, mobile patrols, inspections and searches, traffic enforcement, and investigations.
After completion of required training, the Officer is armed with a side arm, shotgun, or other weapons as required.
This position has a tentative start date of Jan.
20th, 2026, for our 4-week training course.
Essential Duties & Responsibilities MUST BE ABLE TO COMPLETE 1.5 MILE RUN IN 17.30 MIN AND 19 PUSH-UPS IN 2 MINS Will be required to follow all company personnel and safety policies, and perform all assigned duties in a safe work manner Will arrive to work in proper uniform and carrying needed, issued equipment.
Will be armed with either a pistol or shotgun and will be required to exercise force up to and including deadly force.
Will draw assigned weapon.
Will participate in Guard Mount, receive assigned post, and copy any extra instructions.
Will communicate via radio, telephone and orally according to general and special orders.
Will interact and escort as required with public and FLETC personnel.
Will provide access control, traffic control, and conduct walking and motorized Police Officer functions.
Will be responsible for cleanliness of uniform and equipment assigned.
Will follow applicable standard operating procedures and FLETC regulations pertaining to security of weapons, buildings, personnel, FLETC property and equipment.
Will conduct personnel, vehicular, building, and facility checks and package/parcel inspection.
Must Possess or be able to obtain and maintain a DoD security clearance.
Active clearance or clearance held within the last two years preferred.
Required (Minimum Necessary) Qualifications To perform this job successfully, an individual must be able to satisfactorily perform each essential duty.
The requirements listed below are representative of the knowledge, skill and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
In compliance with Federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form (I-9) upon hire.
High School Diploma or GED.
Must be at least 21 years of age.
MUST BE ABLE TO COMPLETE 1.5 MILE RUN IN 17.30 MIN AND 19 PUSH-UPS IN 2 MINS Minimum of two (2) years’ experience as a full time employee of a civilian law enforcement agency, military police, or government/civilian security guard organization; or a minimum of two (2) years military experience in specified military occupational specialties in which the military tour of duty included duties involving security, force protection, weapons proficiency, protecting property, maintaining law and order, protecting lives or other duties similar in nature (i.e., Military Police, Infantry, Special Forces, Security Forces, Communications, War Veteran, etc.).
Honorably discharged (if applicable).
Possess a Diploma or certificate as a graduate of a Federal, State, or local law enforcement agency; or military services recognized basic law enforcement or physical security training academy.
Successfully completed all training and have obtained all required permits, licenses, certifications and security clearances for the site.
Must possess and maintain a valid state driver’s license.
Must possess or be able to obtain and maintain a DoD security clearance.
Must speak, read, write, and understand the English language, apply written rules, detailed orders, instructions, and training material.
Be able to obtain Armed Security Guard License, as may be required by state.
Be able to obtain Unarmed Security Guard License, as may be required by state.
Be able to meet any Federal, State, or Municipal requirements to work as a Police Officer.
Have no record or history of illegal drug use, sale, possession, or manufacture during the previous five(5) years.
Have no convictions that reflect on the individual’s reliability including those crimes classified under Lautenberg Act.
Knowledge, Skills, Abilities, and Other Characteristics Must be able to operate a personal computer and standard office equipment.
Must have knowledge of a variety of computer software applications in word processing, spreadsheets, database, (MS Word, Excel, Access, PowerPoint), and Outlook.
Must be able to problem solve; Identify and resolve problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions, works well in group problem solving situations, uses reason even when dealing with emotional topics.
Must be able to plan and organize; Prioritize and plan work activities, use time efficiently, plan for additional resources, set goals and objectives, organize or schedule other people and their tasks, develop realistic action plans.
Approaches other in a tactful manner and reacts well under pressure.
Treats other with respect and consideration regardless of their status or position.
Accepts responsibility for own actions and follow through on commitments.
Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems collects data, establish facts, and draw valid conclusions.
Ability to question activities and issues in all functional areas and make sound business decisions based on that data.
DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation “safety-sensitive” functions.
Supervisory Responsibilities No supervisory responsibilities.
Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Must maintain a constant state of mental alertness at all times.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential and marginal functions of this job include: sit, stand, talk, and hear.
Frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms.
Occasionally required to stand, walk, climb, or balance, stoop, kneel, crouch, or crawl.
Occasionally lift and or move up to 25 pounds.
Specific vision abilities required by this job include close vision.
Must successfully complete a pre-employment physical agility test (PAT) and annually thereafter as prescribed by the government.
MUST BE ABLE TO COMPLETE 1.5 MILE RUN IN 17.30 MIN AND 19 PUSH-UPS IN 2 MINS Work Environment Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The employee will not normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.
The employee may be exposed to extreme cold or hot weather conditions.
Is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise.
The employee will occasionally perform mobile patrol duties in a patrol vehicle Additional Qualifying Factors As a condition of employment, may be required to pass a pre-employment drug screening, as well as have acceptable reference and background check results to obtain access to military base.
Must have reliable transportation to/from work a necessity and must be able to obtain access to military installations.
Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job.
Bering Straits Native Corporation is an equal opportunity employer.
All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
Contract Project Coordinator – Hardware / New Product Introduction (NPI)
Our client is seeking a Project Coordinator to support the execution of new product introduction (NPI) programs for hardware-based products. This role will work closely with program leadership and cross-functional teams to keep initiatives organized, transparent, and moving forward.
This is an ideal opportunity for someone who enjoys driving execution, coordinating technical teams, and ensuring nothing falls through the cracks in complex product development environments.
The position is a 3–4 month contract with a hybrid schedule and occasional onsite meetings in Duluth, GA.
What You’ll Do
- Support coordination of hardware new product introduction (NPI) programs
- Attend key program meetings and produce clear meeting minutes and action tracking
- Maintain and follow up on action items and cross-team dependencies
- Help ensure Jira tasks, milestones, and updates remain accurate and current
- Assist in preparing program reporting and leadership updates
- Maintain organized program documentation and materials
- Provide execution support that enables the Program Manager and technical teams to focus on delivery
What We’re Looking For
- Experience supporting cross-functional programs or product development initiatives
- Exposure to hardware product development, manufacturing, or NPI environments
- Technical acumen and ability to collaborate effectively with engineering teams
- (Experience with electronics, wireless, or RF-based systems is a plus)
- Hands-on experience using Jira for task tracking
- Strong organizational and follow-up skills
- Excellent written communication and attention to detail
- Proficiency with Excel, PowerPoint, Outlook, and collaboration tools
Why This Role
You’ll help provide the execution discipline and operational structure that keeps complex programs running smoothly. Your work will directly support the successful launch of new hardware products by ensuring communication, coordination, and task tracking remain aligned across teams.
Title: Account Manager – Manufacturing
Location: Doraville, GA
Schedule: Onsite Mon - Fri
Hours: 8a - 5p, daily
This role owns the customer relationship, ensuring retention, expansion, and overall satisfaction while collaborating closely with internal teams to deliver on customer expectations. Must be comfortable working within a manufacturing/production facility.
Key Responsibilities
Account Management & Customer Service
- Serve as the main point of contact for assigned customers, managing day-to-day account needs and inquiries.
- Handle order entry, order status updates, and issue resolution promptly to meet or exceed expected response times and customer satisfaction goals.
- Proactively manage and prioritize customer concerns, escalating issues when required to ensure timely resolution.
- Coordinate with operations to ensure on-time delivery, product quality, and adherence to customer requirements.
- Respond to customer inquiries in alignment with defined SLAs.
- Maintain accurate and thorough records of customer interactions and activity in the CRM (HubSpot).
- Develop and maintain exceptional levels of customer satisfaction, driving retention and repeat business.
Sales Growth & Revenue Expansion
- Manage inbound and outbound communications (calls, emails) for existing accounts and targeted prospects within the territory or segment.
- Identify, qualify, and nurture new opportunities within existing accounts and select new targets.
- Maintain accurate CRM records, including opportunity details, contact information, and pipeline stage updates.
- Prepare and send quotes and proposals, follow up consistently, and drive opportunities to close.
- Identify upsell and cross-sell opportunities based on customer needs, product fit, and business objectives.
Cross-Functional Collaboration
- Provide clear and timely account updates to internal sales leadership regarding new opportunities, risks, and key developments.
- Collaborate closely with sales, engineering, manufacturing, quality, shipping, and other internal teams to ensure seamless customer experiences and aligned messaging.
- Work with Finance on pricing discussions, credit approvals, and commercial terms as needed.
- Capture and communicate customer feedback, trends, and voice-of-customer insights to relevant departments to support continuous improvement.
Skills & Competencies
- Strong communication, interpersonal, and negotiation skills.
- High attention to detail and strong organizational skills.
- Ability to prioritize and manage multiple customer requests and requirements simultaneously.
- Ability to work independently while collaborating effectively as part of a broader team.
- Ability to adapt to changing priorities in a fast-paced environment.
- Effective conflict-resolution and problem-solving capabilities.
- CRM proficiency (HubSpot preferred) and comfort working with digital tools and systems.
- Ability to multitask while maintaining accuracy and follow-through.
- Working knowledge of manufacturing products and industry trends, or the ability to learn quickly.
Behavioral Expectations
- Maintain professionalism, empathy, and a customer-first mindset in all interactions.
- Demonstrate ownership and accountability for assigned accounts, deliverables, and outcomes.
- Collaborate proactively with internal stakeholders to ensure a consistent, seamless customer experience.
- Continuously seek ways to add value to customer relationships and support long-term partnerships.
Summary: The Manufacturing Engineer is responsible for finding ways to prevent waste and inefficiency in production processes. They will design and source efficient systems that integrate workers, information, machines, energy, and materials to make products.
Essential Duties
- Designs, redesigns, or enhances work areas and layouts so that uncomfortable positions, repetitive motions, and inefficient operations are reduced or eliminated.
- Maintains knowledge of best practices in manufacturing methods, and trends and developments in technology and equipment; applies this knowledge to maintain the organization’s competitive edge.
- Identifies and analyzes deviations from established manufacturing standards and best practices; conducts root cause analysis and develops data-driven corrective and preventive solutions.
- Implement methods and modifications to reduce production issues and costs.
- Create systems and production processes to ensure all products meet quality control standards.
- Applies Lean Manufacturing, Kaizen, Six Sigma, and/or root cause analysis to formulate/support innovation, corrective actions, and continuous improvement activities.
- Creates and maintains required manufacturing process documentation, including process flow charts, capacity and utilization studies, time and motion studies, standard work, cycle time analysis and line balancing.
- Assists new product launches in production. This can include, but is not limited to, creating Standard Work Instructions, Product travelers, and training assets.
- Assists with establishing and monitoring KPIs
- Collaborates with cross-functional teams to gain insight and direction.
- Performs other duties as assigned.
Desired Knowledge, Skills and Abilities
- Experience with plastic injection molding machines and processes in addition to other industrial automation products and components.
- 0–3 years of experience in manufacturing of machined parts, component assembly, and ISO quality standards preferred; relevant internship or co-op experience will be considered.
- Practical experience in industrial automation.
- Knowledge of production processes, costs, quality control, raw materials and other methods for maximizing the efficient manufacturing and distribution of goods.
- Hands on experience building small prototypes.
- Ability to design and understand technical documents, blueprints, drawings, and models.
- Knowledge of ways various systems interact and how changes in operations, the environment and other conditions will affect the outcome.
- Exhibit meticulous attention to detail, have the ability to work effectively in a fast paced, team oriented, and deadline driven environment.
- Demonstrate the ability to manage multiple projects, effectively prioritize workload and be committed to continuous process improvement.
- Ability to work cooperatively and effectively with others to set goals, resolve problems; ability to undertake self-directed tasks when necessary.
- Excellent verbal and written communication skills.
- Good organizational skills in order to manage a variety of different tasks.
- Extensive knowledge of PC and windows-based software to include Microsoft Office products and SAP.
Education
- Bachelor’s degree in Engineering or equivalent.
- Lean manufacturing training preferred
- Six Sigma certification preferred
Position Type and Expected Hours of Work
- Full-time position
- On-site role
- Standard schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m.
- Occasional interaction with alternate shifts, including 2nd shift, may be required
- Work hours may be adjusted as needed to support operational demands or academic commitments
Physical Demands
The physical requirements listed in this section include, but are not limited, to the motor/physical abilities
and skills require of position in order to successfully undertake the essential duties and responsibilities of
this position. In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations
may be made to empower individuals with disabilities to undertake the essential duties and
responsibilities of the position.
Team member is occasionally required to sit; climb or balance; and stoop, kneel, or crouch. The team member must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 50 pounds utilizing a buddy system/helper for safety. Position requires the use of hands – twisting, pulling, and pushing. Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
Travel
The position may require up to 20% of overnight travel. Travel is usually outside the local area and overnight. Travel is both domestic and international.
About Us
We operate at the intersection of technology, construction, and real estate. Our global brands are leaders in the digital twin movement, transforming how the built environment is documented, managed, and understood—from ground-up construction through long-term asset operations.
Our clients include owners, developers, general contractors, architects, engineers, and public entities working on some of the most complex projects in the built world.
Your Role
As a Sales / Account Executive you will help drive new business to our industry leading software and services. Day to day responsibilities include, but are not limited to:
- Coordinate meetings with construction clientele at all levels, with a focus on Owners/Agencies, Architects/Engineers, General Contractors, and Construction Managers
- Work closely with Client Solutions and Inside Sales teams for market penetration through outbound prospecting, trade shows, networking, etc
- Leverage personal network and social media (ie Linkedin) for market education and promotion of Multivista services
- Identify, develop and grow client relationships at an account and project basis
- Effectively demonstrate Multivista’s solutions, specific to client/project needs (Multivista Webcam, UAV/Drone, Progress Photography, Laser Scanning, +++)
- Manage activities, meetings, and opportunity history from initial contact to internal handover utilizing a highly customized CRM (Salesforce) and lead database (Dodge Construction Data)
- Speak to Hexagon Multivista ancillary services (ie "Create" + "Analyze") to identify opportunities for expanded offerings
- Support field technology initiatives & project operations across your designated region
Location
Peachtree Corners, GA
What We’re Looking For
- 2+ years experience in construction or technology related sales
- Self-motivated, competitive mindset with desire to maximize company revenue and personal income
- Strong communicator who is comfortable on the phone and in virtual / in-person meetings
- Comfort working with others; strength in communication and teamwork
- Coachable, organized, and disciplined
- Excellent written and verbal communication skills
- Proficiency with CRM (Salesforce strongly preferred) and related systems (ie Microsoft SharePoint/TEAMS)
- Strong understanding of the construction, engineering, or technology industries is a plus
Compensation
Total compensation may range from $60,000–$150,000+ (base salary + incentives), uncapped, based upon performance.
Benefits
- 100% employer-paid employee health insurance
- Company-sponsored 401(k) with employer match
- Company-paid life insurance
- 2 weeks paid vacation plus company holidays
SUMMARY
The Manufacturing Engineer/Continuous improvement engineer provides production support for manufacturing process and technical drawings. The ME/CI Engineer assists in developing and supporting continuous improvement tools across the organization. At the manager’s discretion, the ME/CI Engineer works independently within established procedures associated with the specific job function.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Create graphical representations of special and standard customer order requirements
- Takes initiative to identify and analyze problems in a logical manner.
- Discuss changes in design, method of manufacture and assembly, and drafting techniques and procedures with staff and coordinate corrections.
- Review project instructions and specifications to identify, modify and plan fabrication requirements and assembly
- Observe, receive, and otherwise obtain information from all relevant sources.
- Review technical documents to plan work.
- Ability to interface with manufacturing, marketing, quality assurance, vendors and customers.
- Confer with technical personnel to prepare designs or operational plans.
- Provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Enter, transcribe, record, store, or maintain information in written or electronic/magnetic form.
- Evaluate designs or specifications to ensure quality.
- Recommend technical design or process changes to improve efficiency, quality, or performance.
- Consult with end users regarding problems in accessing electronic content.
- Conduct needs assessments to identify document management requirements of departments or end users.
- Implement electronic document processing, retrieval, and distribution systems in collaboration with other information technology specialists
- Plan and establish sequence of operations to fabricate and assemble parts or products and to promote efficient utilization
- Collect data about customer needs.
- Document operational procedures.
- Eliminate interruptions to operations by providing clear documentation/drawings for manufacturing completion
- Source, create and repair tooling for production equipment
- Any other duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Required –Bachelor’s Degree in Mechanical or Industrial Engineering
- Preferred – Minimum of 3 - 5 years of experience in Metal, Plastic, and Fabric fabrication/production, assembly, slitting, and distribution processes continuous improvement
- Required – Proven work history of leading small to medium sized projects, which yield cost savings and production improvements.
- Required – Competency with Lean Manufacturing techniques
- Required – Competency with Automation Design
- Required – High Competency with MS Word, Excel, PowerPoint, CRM Applications
Position: Inside Sales Representative
Location: Suwanee, GA, 30024
Work Location: In person
Job Type: Full-time
Responsibilities:
- Develop and maintain strong relationships with existing and potential customers.
- Identify and qualify sales opportunities through outbound calls, emails, and other prospecting activities.
- Understand customer needs and recommend product solutions that meet their specific requirements.
- Prepare accurate and timely quotes and proposals.
- Process orders and ensure timely delivery of products.
- Address customer inquiries and resolve complaints in a timely and professional manner. Utilize CRM software to track sales activities and maintain customer records.
Skills/Qualifications:
- Bachelor’s degree in business, engineering, or a related field. 2+ years of inside sales experience, preferably in the electrical industry.
- Understanding of electrical products is a plus. Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite. Strong organizational and time management skills. Ability to work independently and as part of a team.
What We Offer
- Health, dental, and vision insurance
- 401(k) with company match
- Life insurance
- Paid time off
Equal Opportunity Employer Statement
CME Wire & Cable, Inc. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. CME Wire & Cable, Inc. makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO Policy.
Job Title: Quality Assurance Inspector
Duration: 12+ Months (Possible extension)
Location: Roswell, GA 30076
Onsite Role
Responsibilities:
- Inspects incoming product (components, subassemblies, labeling, finished goods) in accordance with internal facility standard operating procedures/work instructions or Part/Product Specifications.
- Inspects client manufactured, packaged, and labeled product in accordance with internal facility standard operating procedures/work instructions or Product Specifications.
- Follow documented procedures or test procedures to evaluate identified characteristics for conformance to product specifications via visual inspections (aided or unaided eye), functional testing, or physical testing via visual measurement system or Instron tensile equipment.
- Maintains accurate, legible, and organized records of performed inspections in compliance with Good Documentation Practices and properly prepares / reviews inspection paperwork.
- Prepares nonconformance documentation (where appropriate).
- Following Component Specification/Inspection Requirements appropriately determine sample size via statistical sampling plan (ASQ Z1.4 or C=0 plans); properly samples product in accordance with procedures/ specifications.
- Properly identifies and segregates product as to its inspection status (Pending, Reject, Accept etc.).
- Promote and adhere to Good Manufacturing and Documentation Practices (cGMP cGDP), and other applicable standards.
Education/Experience:
- High school diploma with relevant work experience (Associate's degree or higher preferred)
- Must have 1 or more years’ experience in medical device manufacturing QA/QC: inspection and/or verification of incoming materials, production samples, packaging samples, and/or labeling samples.
- Ability to use common measurement equipment (e.g., pin gauges, calipers, micrometers, visual measurement systems, steel rulers, and Instron tensile testing equipment).
- Ability to read and interpret engineering drawings/specs and capable of distinguishing between colors (component distinction and printed labeling).
- Experience working in both English and Metric systems of units.
- Ability to add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions, and decimals.
- Proficient in the use of MS Office applications and electronic documentation systems.
CoWorx Staffing Services has an exciting opportunity for a an Account Manager or Account Specialist working in Doraville, GA. This is a direct hire opportunity working for one of our dynamic clients.
Hours are Monday through Friday 8am-5pm. Position is on-site in Doraville.
Purpose:
Responsible for facilitating sales team efficiency and speed through timely and accurate communication with the Sales team and our clients as the secondary point of contact for customers and primary support for the Sales team.
Key Responsibilities
Sales Team Support
· Manage inbound and outbound client communication with existing customers.
· Maintain accurate CRM records in tandem with the sales team.
Customer Service
· Handle order entry, status updates, and issue resolution promptly (meet/exceed expected response time to ensure customer satisfaction).
· Work with Sales team to prioritize and resolve customer concerns and escalate issues to the correct team when required and in a prompt manner.
· Respond to customer inquiries regarding defined SLAs.
Cross-Functional Collaboration
· Provide sales team with account updates and potential new opportunities or issues.
· Coordinate with Operations for timely delivery and quality assurance.
· Closely communicate with Sales team to ensure consistent, clear customer messaging.
· Work with Finance on credit approvals and communicate status to sales team.
· Communicate customer feedback to each pertinent team and department (i.e., sales, engineering, manufacturing, quality, shipping, etc.).
Performance Metrics
· Customer Retention: Measured by repeat orders and NPS.
· Response Time: Average time to resolve customer inquiries.
Skills & Competencies
· Strong communication skills.
· Strong attention to detail and organizational skills.
· Ability to qualify customer requests and requirements.
· Proactive team support.
· Ability to adapt to changing priorities in a fast-paced environment.
· Strong communication, interpersonal, and conflict-resolution skills.
· CRM proficiency (HubSpot).
· Process following and multitasking ability.
Behavioral Expectations
· Maintain professionalism with all customer interactions.
· Proactive follow-through with assigned tasks.
· Collaborate effectively with internal teams to ensure seamless customer experience.
· Uphold all company standards related to service, compliance, and confidentiality.
