Edikted Returns And Exchanges Jobs in Usa

5:00am-3:30pm/Monday-Thursday (4x10)

Staples is business to business. You’re what binds us together.

Join our Staples World Class Supply Chain Team and deliver essential products to our customers. 

What you’ll be doing: 

As a warehouse associate you may work in one of the following six areas: 

Warehouse Bulk/Material Handling Equipment Operator: You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to pick product up to 100 lbs and move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment.

Warehouse Porter: You will be responsible for general cleaning and basic maintenance duties both inside and outside of the facility while adhering to safety procedures. You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment.

Warehouse Replenishment: You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to pick product up to 100 lbs and move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment.

Warehouse Receiving/Putaway/Returns:  You will confirm accuracy of product and work with colleagues to address discrepancies and damages.  You will communicate effectively and professionally with internal and external contacts to clarify and resolve issues. You will be manually unloading trucks and palletizing products. You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment.

Warehouse Returns: You will be operating material handling equipment to move product within the warehouse.  You will be matching item quantities and descriptions to packing slips on returned items, checking in returned product and tagging it appropriate. You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment.

Shipping: You’ll be responsible for organizing, stacking, and shrink-wrapping customer orders on pallets.  You’ll be loading trucks manually; lifting, lowering, and carrying product in a fast-paced environment and stacking empty pallets while maintaining a safe and clean workspace as you go.   

Please note, as an SC2 associate you may be moved into any of the above roles, or SC1 roles, as needed.

You will be essential to the success of Staples Supply Chain as we deliver to our customers. 

Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace our safety culture.

What you bring to the table: 

• An ability to be Material Handling Equipment Operator certified and safely operate necessary material handling equipment. 
• An ability and willingness to keep work area clean. 
• An inclusive approach with your colleagues and customers to forge strong relationships and foster collaboration to resolve issues. 
• An ability to adopt our safety procedures quickly and ensure safe work practices. 
• An ability to work in a warehouse environment with seasonal temperature variations.

What’s needed- Basic Qualifications: 

• Minimum three (3) months related experience in a warehouse environment; or any equivalent combination of acceptable training, education, and experience. 
• Ability to pass a drug screen to the extent permissible legally.
• Basic English language skills (both verbal and written communications).  
• If you are hired as a Full-Time associate, you must have the ability to work additional hours beyond scheduled shift; additional overtime hours will be required based on business need.
• Ability to work at heights up to 60 feet or more as needed. 
• An ability to lift, push or pull boxes/merchandise weighing between 70 pounds and 100 pounds by hand.
• Must wear safety composite shoes.
• Ability to walk and stand 100% of the time.
• You must be at least 18 years old.

What’s needed- Preferred Qualifications: 

• High School Diploma/GED or equivalent work experience.
• Prior experience operating warehouse equipment, such as forklift, pallet jack and cherry picker helpful.

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We Offer:

• Competitive Pay Rate: $22.65/hour
• Receive a pair of work shoes after 60 days.
• Inclusive culture with associate-led Business Resource Groups.
• Staples offers both Full-Time and Part-Time benefits.  Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday), Online and Retail Discounts, Company Match 401(k). Physical and Mental Health Wellness programs, and more!

#stapleshiringwarehouse

This job posting is for our returning associates who worked in 2025, are eligible for rehire, and are interested in coming back to work with us in 2026.

Welcome back! We are so thrilled that you want to re-join our team in 2026! Please use your original application email and information to log in. If you have questions regarding your account, please contact Human Resources - Recruiting at or 1-8

Rehire wages vary on seasons of service and job duties.

Next Steps - 

Shortly after applying, you will be contacted regarding process to return for the 2026 season!

Thank you for taking the time to complete this application - our team will reach out to confirm next steps. 

This job posting is for our returning associates who worked in 2025, are eligible for rehire, and are interested in coming back to work with us in 2026.

Welcome back! We are so thrilled that you want to re-join our team in 2026! Please use your original application email and information to log in. If you have questions regarding your account, please contact Human Resources - Recruiting at or 1-8

Rehire wages vary on seasons of service and job duties.

Next Steps - 

Shortly after applying, you will be contacted regarding process to return for the 2026 season!

Thank you for taking the time to complete this application - our team will reach out to confirm next steps. 

This job posting is for our returning associates who worked in 2025, are eligible for rehire, and are interested in coming back to work with us in 2026.

Welcome back! We are so thrilled that you want to re-join our team in 2026! Please use your original application email and information to log in. If you have questions regarding your account, please contact Human Resources - Recruiting at or 1-8

Rehire wages vary on seasons of service and job duties.

Next Steps - 

Shortly after applying, you will be contacted regarding process to return for the 2026 season!

Thank you for taking the time to complete this application - our team will reach out to confirm next steps. 

This job posting is for our returning associates who worked in 2025, are eligible for rehire, and are interested in coming back to work with us in 2026.

Welcome back! We are so thrilled that you want to re-join our team in 2026! Please use your original application email and information to log in. If you have questions regarding your account, please contact Human Resources - Recruiting at or 1-8

Rehire wages vary on seasons of service and job duties.

Next Steps - 

Shortly after applying, you will be contacted regarding process to return for the 2026 season!

Thank you for taking the time to complete this application - our team will reach out to confirm next steps. 

This job posting is for our returning associates who worked in 2025, are eligible for rehire, and are interested in coming back to work with us in 2026.

Welcome back! We are so thrilled that you want to re-join our team in 2026! Please use your original application email and information to log in. If you have questions regarding your account, please contact Human Resources - Recruiting at or 1-8

Rehire wages vary on seasons of service and job duties.

Next Steps - 

Shortly after applying, you will be contacted regarding process to return for the 2026 season!

Thank you for taking the time to complete this application - our team will reach out to confirm next steps. 

This job posting is for our returning associates who worked in 2025, are eligible for rehire, and are interested in coming back to work with us in 2026.

Welcome back! We are so thrilled that you want to re-join our team in 2026! Please use your original application email and information to log in. If you have questions regarding your account, please contact Human Resources - Recruiting at or 1-8

Rehire wages vary on seasons of service and job duties.

Next Steps - 

Shortly after applying, you will be contacted regarding process to return for the 2026 season!

Thank you for taking the time to complete this application - our team will reach out to confirm next steps. 

The Leader In Training (LIT) and Floor Leader position's primary responsibility is to fulfill our mission statement: \"To create the most enjoyable shopping experience possible for our Guests.\" The LIT and Floor Leader performs a variety of sales, merchandising, and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Works directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership.

This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities, and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sales Generation and Guest Service:

• Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
• Answer questions regarding the store and its merchandise
• Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
• Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience
• Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
• Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
• Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG)
• Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
• Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area
• Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity
• Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
• Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
• Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
• Maintain and build good Guest relationships to develop a client based business
• Lead by example with a high level of showmanship, excellent customer service and attentiveness
• Recognize and communicate Guest Levels with the Team
• Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates
• Coachable allows Manager to educate them in their sales presentation
• Consistently perform leadership actions and maintain high standards, whether or not the Manager is present

Teammate Recruiting, Training and Development:

• Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend
• Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis
• Maintain a positive attitude at all times creating a positive floor culture
• Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders
• Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker
• Motivate Teammates to initiate and complete daily tasks
• Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests
• Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in
• Demonstrate leadership actions during segment:
  • Awareness of Guests in the store and ensure they are being helped
  • Demonstrate how to get the Guest involved with product
  • Be vocal and continuously update fellow leader and Team
  • Responsible for getting Guest names
  • Understanding and working guys side/gals side to benefit both Teammates and Guests

Visual Merchandise Management:

• Own and influence product through zone ownership:
  • Product knowledge, placement, passion, preference
  • Weekly Checklist
  • Life cycle of product
  • Track Results
• Be able to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind
• Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability
• Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions
• Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager
• Give informational and influential store tours
• Ensure sales floor is consistently sized and new freight is appropriately displayed

Operations:

• Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
• Understand and utilize planner including completion of Opening and Closing Checklists
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
• Follow all Loss Prevention guidelines, including daily bag and purse checks
• Ability to execute and teach all Point of Sale (\"POS\") procedures
• Appropriately handle calls from Corporate Office
• Know Buckle guidelines when handling returns and exchanges
• Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
• Understand and execute all policies regarding payments, exchanges and Loss Prevention practices
• Ability to navigate and execute all tools on the home page
• Knowledge and ability to give guidance and feedback to all non-sales positions
• Complete all scheduled shifts and cover shifts when needed
• Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
• Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
• Consistently maintain a clean, organized, and shoppable store to fulfill Buckle's mission statement
• Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks

Supervisory and Leadership:

• Comfortable in giving and receiving feedback from peers and Management
• Supportive of Leadership
• Promote personal and store growth
• Demonstrate and maintain a professional, mature and stable relationship with all Teammates
• Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit
• Special projects and other duties as assigned

Supervisory Responsibilities:

This job has no supervisory responsibilities.

Part-time Benefits:

Benefits Available (after applicable waiting period):

• Teammate Discount
• Performance Bonuses
• Employee Assistance Program
• 401(k) (subject to additional requirements)
• Paid Sick Time (where required by state)

Education and/or Experience:

High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience.

Physical Demands:

The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential

PART-TIME LUXURY RETAIL STYLIST

Job Description

We are seeking a dynamic, team-focused, and sales-driven Stylist to join our luxury pet boutique in the heart of Beverly Hills. You will play a key role in creating a lavish and welcoming shopping experience for our discerning clients and their canine companions. This is an opportunity to be part of a distinctive destination known for exceptional service, beautifully curated apparel and accessories, and a culture of professionalism and warmth. As a Stylist, you will focus on providing personalized client service, achieving sales goals, and ensuring that every detail reflects our commitment to luxury retail excellence. You will assist clients in selecting apparel and accessories, deliver an elevated styling experience for pets, and help maintain the boutique’s visual presentation to the highest standards. The ideal candidate will have experience in luxury retail, a passion for fashion and clienteling, and a natural ability to connect with both clients and their pets. You thrive in a team environment, embody professionalism, and bring enthusiasm to every interaction.

Our mission is to provide an extraordinary shopping experience to pets and their humans, treating every interaction as a luxury moment worthy of the most discerning clientele. (We do not offer grooming, boarding, or food services, as we are an apparel and accessory dog boutique.)

DUTIES AND RESPONSIBILITIES

1. Brand Representation

• Support and sustain a high-energy workplace culture that is enthusiastic, inclusive and positive, fostering engagement, accountability, and a sense of fun, while maintaining a customer-first mindset focused on delivering exceptional service and strong results.
• Model professionalism, integrity, and respectful communication in every interaction to help uphold our five-star service standard.
• Represent the brand with care and attention to detail, ensuring interactions and visuals align with our elevated identity as a premier lifestyle brand.

2. Sales, Customer Service & Clienteling

• Engage in upselling and cross-selling techniques to meet and exceed individual sales goals.
• Support the team in achieving overall store sales goals through collaboration and exceptional client service.
• Deliver outstanding and personalized customer service to walk-in customers, telephone inquiries, email inquiries, and VIP clientele.
• Greet customers warmly and professionally, ensuring they receive attentive support that reflects the brand’s standards.
• Handle all client inquiries, purchases, and returns with professionalism, accuracy, and care.
• Follow all clienteling policies to ensure fairness and consistency in managing customer relationships.
• Maintain accurate CRM entries and log sales activities daily.
• Build rapport with returning customers and help maintain long-term relationships through friendly, thoughtful service.

3. Product Knowledge and Presentation

• Ability to learn and confidently articulate knowledge of vendors, designers, and suppliers.
• Stay up to date on new arrivals, discontinued items, and backorders, and ensure the team is briefed weekly.
• Be efficient and productive in handling all merchandise including shipment receipt and processing, and replenishment systems while maintaining a clean stockroom/back office/loft.
• Support execution of visual merchandising standards under direction from the COO and Store Manager, as needed.
• Help uphold the weekly merchandising checklist with guidance from leadership.
• Stay aware of scheduled visual updates and launches so you can help support transitions.
• Help ensure that all floor merchandise is: Properly tagged and priced; Clean, steamed, and presentable; Available in core sizes and colors; Neatly folded or hung.
• Assist in cycle counts and spot checks as directed to help prevent inventory issues.
• Support team accountability by modeling and reminding associates to: Restock promptly; Rotate products for freshness; Remove any damaged or unsellable items from the floor.

4. Operations & Compliance

• Maintain consistent communication with the Store Manager & Management Team to ensure operations run smoothly and all needs are escalated or addressed in a timely manner.
• Ensure compliance with all company policies, health and safety regulations, and legal requirements.
• Follow all company procedures, including POS transactions, packaging standards, and loss-prevention practices.
• Assist with stock handling, shipment processing, and restocking tasks as directed.
• Maintain awareness of company policies regarding client data privacy and in-store pet safety.
• Assist Management Team in ensuring all health and sanitation standards are met (especially in areas where pets may interact with products).
• Maintain that the store atmosphere consistently reflects a premium, welcoming experience.
• Maintain daily floor walk routines to proactively address any presentation or maintenance issues.
• With Management Team, ensure the cleanliness, maintenance, and safety of all areas.
• Ensure high-value or limited-edition items are logged and secured immediately upon receipt. Oversee proper tagging, labeling, and secure storage of high-value merchandise.
• Process incoming returns or exchanges accurately and according to policy.
• Communicate with clients about return status and any adjustments or credits issued.
• Verify that supply deliveries match order quantities and quality standards.
• Organize supplies in designated storage areas for easy access and replenishment.
• Assist Management Team in overseeing all e-commerce and phone orders requiring shipping to clients.

Qualifications:

• Minimum of 1-2 years of retail experience, preferably in a luxury, fashion, or boutique setting.
• Must be extremely self-motivated, collaborative, receptive to feedback, detail-oriented, and exceptional at communicating.
• Must be confident, self-aware, and self-assured as a team player
• Passion for selling, clientelling, and maintaining critical customer relationships.
• Ability to measure and analyze key performance indicators (KPIs).
• Keen understanding of store operations.
• Extremely strategic with the ability to multitask and prioritize, brainstorm alternative solutions, and troubleshoot basic issues.
• Strong computer skills, including Microsoft Office, Google Workspace, and Shopify.
• High school diploma/GED or equivalent, Bachelor's degree or equivalent preferred.
• Reliable transportation.
• Ability to lift up to 55 pounds and willingness to climb on a ladder.
• Ability to stand on feet for extended periods of time during shift hours.
• Prompt, responsible, and professional.
• Animal lover.
• Must be able to work both weekdays, weekends, and certain holidays (willing to work flexible hours).

—Shift Hours will range from: Sunday–Saturday 8:00am-8:30pm, with occasional changes due to team meetings, merchandising, cleaning, events, and holiday hours

—Base pay between $19-$22.50/hour

—Job Type: Part-Time (15-30 hours/week)

Society Hounds is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.

Siegelman Stable is seeking a highly organized and proactive Operations & E-Commerce Coordinator to support the day-to-day operations of our growing fashion brand. This role is ideal for someone who understands the behind-the-scenes mechanics of running a modern fashion business and enjoys balancing e-commerce, inventory, and customer experience.

You will work closely with the founder and team to ensure that our online store, inventory systems, and customer interactions run smoothly.

E-Commerce Management

• Manage and update the Shopify store (product uploads, inventory updates, product descriptions, collections)
• Assist with online launches and product drops
• Monitor website performance and troubleshoot issues
• Coordinate with fulfillment partners to ensure orders ship accurately and on time

Inventory & Operations

• Track inventory levels across Shopify and warehouse systems
• Assist with inventory forecasting and restocks
• Coordinate shipments, returns, and exchanges
• Maintain organized product data and SKU systems

Customer Experience

• Handle customer service inquiries via email and social media
• Resolve order issues, shipping delays, and returns professionally
• Maintain a high-quality brand experience across all customer touchpoints

General Business Support

• Assist with daily operational tasks for the brand
• Support product launches and logistics
• Help maintain internal systems and documentation
• Coordinate with vendors, warehouses, and other partners

• Experience working with Shopify
• Strong organizational and problem-solving skills
• Excellent written communication
• Comfortable managing multiple tasks and deadlines
• Interest in fashion, e-commerce, and growing brands
• Prior experience in fashion, retail, or e-commerce operations is a plus

• Location: New York
• Type: Full-time
• In Office

WHY WORK FOR VERSACE

Our stores fully embody the spirit of Versace: Italian heritage, fearlessly Luxury forward, iconic design and a family first culture where we believe in the empowerment, motivation and growth of all employees.

Founded in 1978, Versace is one of the leading global fashion design houses. Versace designs, manufactures and distributes fashion and lifestyle products including haute couture, women and men RTW, accessories and fragrances.

WHO YOU ARE

Our contributors at Versace are stylish, fashionable and elevated individuals who have a drive to achieve results and a passion for customer engagement. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being solution oriented.

WHAT YOU WILL DO

The Senior Sales Associate will join our team reporting to the General Manager. You will be a Brand Ambassador by providing an exceptional client experience, embracing and promoting our Retail Excellence Program with our clients and staff alike.

Duties and Responsibilities

• Meet & exceed sales goal targets (daily, monthly, yearly)

• Meet & exceed targets for client data capture

• Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: sales, UPT, ATV

• Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance

• Support the team in generating new client relationships while maintaining those that are existing

• Support the business through maintenance of daily operations such as, but not limited to, opening & closing the registers, visual maintenance, inventory tasks

• Set the example of operation excellence by following policies & procedures, while elevating the standards through usage of the proper tools & equipment

• Support the business by maintaining seamless inventory operations throughout the day

• Open and close consignments

• Process returns and exchanges

• Ability to communicate effectively & build strong partnerships with clients, peers, and management

• Develop business driving initiatives, contests and events

• Support the sales team through various coaching & training techniques

YOU’LL NEED TO HAVE

• Previous experience of at least 3 years in the Retail environment

• Organizational skills, accuracy and reliability

• Computer skills to include operation of retail point of sale system, Word, Excel and email

WE’D LOVE TO SEE

• Full understanding of specialty retail and a proven track record in clientelling

• Ability to thrive in a high paced retail environment.

• Ability to multi-task with ease while maintaining a balance of daily responsibilities

• A powerful personality that is entrepreneurial and sales focused

OUR DIVERSITY VALUE

At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law.

Location: In-Person (9 Bond Street, NoHo, New York)

Salary: $75,000 per year

About Bond No. 9:

For the first time in fragrance history, a major, full-blown fragrance collection was launched as an homage to a great city: New York. Bond No. 9, headquartered at 9 Bond Street in NoHo, celebrates the city with women’s, men’s, and unisex eaux de parfum. Our dual mission is to restore artistry to perfumery and to mark every New York neighborhood with a scent of its own.

We are seeking a digitally driven, detail-oriented, and customer-focused individual to join our team as a Customer Service & E-Commerce Specialist, supporting our direct-to-consumer business and ensuring an exceptional client experience.

Key Responsibilities:

Customer Service & Client Experience:

1. Monitor, listen, and respond to customer inquiries via phone, email, and chat, maintaining the Bond No. 9 tone of voice.
2. Escalate inquiries when necessary and provide feedback to improve service processes.
3. Manage eCommerce returns and exchanges, ensuring warehouse processing and timely refunds.
4. Partner with retail and warehouse teams on order fulfillment and omnichannel initiatives.
5. Track customer satisfaction and provide insights to drive process improvements.
6. Assist in mapping the post-purchase journey and testing initiatives to enhance the client experience.

E-Commerce Operations & Merchandising:

1. Maintain and update the DTC product catalog, including product pages, banners, offers, and content in line with brand guidelines and launch calendars.
2. Support new product launches, promotions, and sampling initiatives (e.g., GWP, bundles, exclusive offers).
3. Monitor product availability, coordinate stock updates, and ensure site accuracy.
4. Partner with marketing, creative, and HQ teams to optimize imagery, copy, and SEO.
5. Assist with A/B testing and site personalization initiatives to improve conversion and engagement.

Performance Tracking & Analytics:

1. Compile and analyze performance reports covering sales, orders, traffic, and conversion KPIs.
2. Maintain campaign and content trackers to assess promotional effectiveness and identify optimization opportunities.
3. Track competitive activity and provide insights to inform business strategy.

Skills & Experience:

1. 3+ years of experience in customer service and eCommerce operations, preferably in luxury beauty or fragrance.
2. Strong interpersonal skills and a positive, proactive attitude.
3. Highly organized, analytical, and detail-oriented.
4. Knowledge of eCommerce platforms, digital marketing, and CRM systems.
5. Proficient in MS Excel, PowerPoint, and Word.
6. Spanish-speaking a plus.
7. Entrepreneurial mindset with a passion for luxury fragrances, eCommerce innovation, and delivering exceptional client experiences.

Why Bond No. 9?

1. Join a pioneering fragrance brand rooted in New York’s culture and creativity.
2. Work closely with a passionate, collaborative team in a fast-paced, luxury environment.
3. Be part of shaping our customers’ online journey and representing iconic fragrances worldwide.

WHY WORK FOR VERSACE

Our stores fully embody the spirit of Versace: Italian heritage, fearlessly Luxury forward, iconic design and a family first culture where we believe in the empowerment, motivation and growth of all employees.

Founded in 1978, Versace is one of the leading global fashion design houses. Versace designs, manufactures and distributes fashion and lifestyle products including haute couture, women and men RTW, accessories and fragrances.

WHO YOU ARE

Our contributors at Versace are stylish, fashionable and elevated individuals who have a drive to achieve results and a passion for customer engagement. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being solution oriented.

WHAT YOU WILL DO

The Senior Sales Associate will join our team reporting to the General Manager. You will be a Brand Ambassador by providing an exceptional client experience, embracing and promoting our Retail Excellence Program with our clients and staff alike.

Duties and Responsibilities

• Meet & exceed sales goal targets (daily, monthly, yearly)

• Meet & exceed targets for client data capture

• Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: sales, UPT, ATV

• Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance

• Support the team in generating new client relationships while maintaining those that are existing

• Support the business through maintenance of daily operations such as, but not limited to, opening & closing the registers, visual maintenance, inventory tasks

• Set the example of operation excellence by following policies & procedures, while elevating the standards through usage of the proper tools & equipment

• Support the business by maintaining seamless inventory operations throughout the day

• Open and close consignments

• Process returns and exchanges

• Ability to communicate effectively & build strong partnerships with clients, peers, and management

• Develop business driving initiatives, contests and events

• Support the sales team through various coaching & training techniques

YOU’LL NEED TO HAVE

• Previous experience of at least 3 years in the Retail environment

• Organizational skills, accuracy and reliability

• Computer skills to include operation of retail point of sale system, Word, Excel and email

WE’D LOVE TO SEE

• Full understanding of specialty retail and a proven track record in clientelling

• Ability to thrive in a high paced retail environment.

• Ability to multi-task with ease while maintaining a balance of daily responsibilities

• A powerful personality that is entrepreneurial and sales focused

OUR DIVERSITY VALUE

At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law.

About Fewer Finer

Fewer Finer is a fine jewelry company creating high-end pieces designed for everyday wear. Our offerings include a Signature Collection, vintage, bridal, heirloom redesign, and bespoke engraving.

We are known for our understated luxury, warm service, and commitment to creating meaningful pieces that last a lifetime.

About the Role

The Showroom & Office Coordinator manages the day-to-day operations of the Fewer Finer Townhouse and provides operational support to the CEO and COO. This role helps keep the space organized, the team supported, and the showroom running smoothly behind the scenes.

This is a highly detail-oriented, in-person role that blends executive support, hospitality, and office operations. This role is ideal for someone who enjoys creating beautiful, organized environments and supporting a small, collaborative team. Success in this role requires strong organizational skills, sound judgment, and a proactive mindset.

Key Responsibilities 

Executive Support 

• Provide day-to-day support to the CEO and COO to help keep operations running smoothly
• Coordinating travel arrangements, itineraries, and reservations
• Preparing materials for meetings, presentations, and internal projects
• Supporting special projects and company priorities
• Anticipating needs and proactively solving problems
• Handling sensitive information with discretion and professionalism

Office Management

• Oversee the daily operations and upkeep of the Fewer Finer Townhouse
• Ensuring the townhouse is consistently clean, organized, and guest-ready
• Managing the daily flow of the space for both clients and team members
• Maintaining a calm, welcoming, and well-organized environment
• Ordering and managing office supplies, packaging materials, and operational inventory
• Completing weekly grocery shopping for coffee, snacks, and employee refreshments
• Performing monthly cleaning and maintenance of the coffee machine
• Coordinating bi-weekly cleaning services and handling light spot cleaning as needed
• Completing occasional deep cleaning and organization projects
• Coordinating building maintenance, repairs, and vendor visits
• Managing trash and recycling
• Identifying ways to improve organization and workflows within the space
• Maintaining operational standards that reflect the Fewer Finer brand

Showroom Support

• Support the sales team by preparing the showroom and helping create a seamless client experience
• Managing the appointment calendar to ensure smooth daily scheduling
• Welcoming clients upon arrival and creating a warm first impression
• Preparing jewelry layouts, tools, and materials ahead of appointments
• Resetting and organizing the showroom between appointments
• Managing inventory and reordering hospitality items, refreshments, packaging, and client-facing supplies
• Maintaining the gifting closet and monitoring inventory levels
• Helping manage appointment flow and transitions throughout the day
• Supporting the planning and execution of events at the townhouse

General Operations + Errands

• Provide occasional operational support as needed.
• Regular P.O. Box pickups
• Assisting the sales team with processing returns and exchanges
• Occasional local errands or client deliveries within NYC
• Supporting other operational tasks as needed

Requirements

• Highly organized and detail-oriented
• Able to manage multiple priorities and stay organized in a busy environment
• Proactive and solutions-oriented — you notice what needs to be done before being asked
• Warm, polished, and professional with strong attention to presentation
• Comfortable working in a hospitality-driven, client-facing environment
• Strong communication skills and a calm, problem-solving mindset
• Able to handle sensitive information with discretion
• Experience with Notion, Google Workspace, and Shopify is a plus but not required

Schedule / Location

• Full-time, in-person role
• Based at our Williamsburg, Brooklyn townhouse

Salary

• $65,000 annually
• Benefits package including health, dental, and vision coverage, 401(k), paid time off, and employee discount, etc.

Customer Service Executive Assistant

Millbrae, CA 94030

We are seeking a detail-oriented, empathetic, and tech-savvy Customer Service Executive Assistantto support our customers. In this role, you'll be the first point of contact for resolving customer inquiries, processing orders, troubleshooting customer service questions, and ensuring an exceptional shopping experience. You will work through email, chat, phone, and eCommerce platforms to deliver fast, helpful, and personalized service.

RESPONSIBILITIES:

• Respond promptly and professionally to customer inquiries via email, live chat, phone, and social media
• Assist customers with order placement, product questions, tracking, returns, and exchanges
• Resolve customer complaints and issues effectively and escalate when necessary
• Monitor and update order status, shipping details, and inventory in the eCommerce system
• Document interactions and maintain accurate records in CRM systems
• Collaborate with warehouse, logistics, and internal teams to resolve fulfillment or inventory issues
• Proactively identify patterns in customer feedback and recommend improvements
• Maintain a thorough knowledge of products, promotions, policies, and procedures
• Support online reviews, feedback management, and loyalty inquiries
• Meet performance metrics such as response time, resolution time, and customer satisfaction

QUALIFICATIONS:

• At least 5+ years of customer service experience (eCommerce, hospitality, or retail a plus)
• Excellent written and verbal communication skills with a focus on customer service
• Meticulous attention to detail and superior organizational skills
• Proficiency in current sales software (ACT, Salesforce, SAP), MS Office (Word and Excel), and Ai platforms (OpenAI)
• Familiarity with eCommerce platforms (e.g., Shopify) and Helpdesk software (e.g Gorgias), a plus
• Knowledge of QuickBooks desktop, a plus
• Typing speed of at least 50 words per minute
• Responsible and organized
• Must be fully vaccinated for Covid-19

COMPENSATION AND BENEFITS INCLUDE:

• Salary: base + commission, plus healthcare (PPO), dental, 401k, free Friday lunch

We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.

req26-00122

About the Role

As a Sales Associate, you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.

You're excited about this opportunity because you will...

• Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards
• Achieve established sales and contest goals. Maintain knowledge of current sales and promotions

• Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Utilize effective selling techniques to build multiple sales and increase productivity
• Demonstrate comprehensive product knowledge, including features and benefits
• Efficiently and accurately perform register transactions i.e. sales, returns, and exchanges
• Assist in implementation and maintenance of visual merchandise presentation, signage and lighting

• Uphold store maintenance and cleanliness standards straighten, clean and help maintain stockroom as needed
• Process, ticket, and restock merchandise as needed
• Perform other duties as assigned by management
• Comply with all Company policies and procedures

Why you will love working at Williams-Sonoma, Inc.

• We're a successful, fast-growing company with an entrepreneurial vibe
• A technologically and data-driven business
• Competitive salaries and comprehensive health benefits
• We're at the forefront of tech and retail, redefining technology for the next generation

• We're passionate about our internal and external clients and live/breathe the client experience
• We get to be creative daily
• A smart, experienced leadership team that wants to do it right and is open to new ideas
• We believe in autonomy and reward taking initiative
• We have fun!

We're excited about you because...

• Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a sale
• Succeed in a team environment, while able to work independently & manage your own time
• Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box

• Know what questions to ask your customers in order to understand their personal cooking style & needs
• Enjoy discovering the customer's style, lifestyle & story to connect them to the right products
• Most successful when provided with clearly defined daily sales goals & metrics
• High school diploma or equivalent preferred
• 1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required)

• Proven ability to prioritize and handle multiple tasks simultaneously
• Ability to be mobile on the sales floor for extended periods of time, operate POS system and lift and mobilize medium to large items, up to 75 lbs. while utilizing appropriate equipment and safety techniques
• Full time associates are expected to have open availability to meet the needs of the business. Casual associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and one during the week (Monday to Thursday). Associates must be available for annual inventory and entire holiday season (November and December)

* Example: Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday). If preferred, an associate can also choose to have all three shifts of availability on the weekend (Friday to Sunday) and none during the week (Monday to Thursday)

Physical Requirements:

• Ability to be mobile on the sales floor for extended periods of time
• Ability to operate POS system
• Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques

Benefits Just for You

Depending on your position and your location, here are a few highlights of what you might be eligible for:

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)

WSI will not now or in the future commence an immigration case or \"sponsor\" an individual for this position (for example, H-1B or other employment-based immigration)

This role is not eligible for relocation assistance.

FOR SF ONLY: Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

Be part of our company as a Warehouse Associate, where you will manage simple records and enter information accurately, respond to questions by phone, email, or in-person, and provide friendly assistance to customers and team members.

Additional duties include coordinate with other departments when needed, help organize and maintain a tidy workspace, follow schedules and complete assigned tasks on time, work with supervisors to meet daily goals, handle orders, shipments, and basic inventory checks, as well as support returns and exchanges in a timely manner, assist with packaging, labeling, and preparing items for delivery, learn company products and services to better assist others, adhere to safety guidelines and company policies.

To succeed in this role, you should have a willingness to learn on the job, clear communication skills, reliability and punctuality, basic computer or device use, a positive, team-focused attitude, and the ability to follow simple instructions.

Benefits of this position may include weekly pay, flexible scheduling, on-the-job training, supportive team environment, opportunities for growth, and overtime availability.

This role is open to candidates from all backgrounds, with training provided for those eager to learn.