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Culver's is now hiring a porter to efficiently prepare our restaurant to open for the day both inside and out.

The ideal candidate will be resourceful and independent, able to determine priorities, and have a genuine desire to make sure restaurant standards are exceeded to provide an outstanding experience for guests. They will be driven to deliver friendly hospitality while meticulously assuring maintenance duties are completed and equipment is maintained.

We offer:

• Health, dental, vision and supplemental insurance
• Vacation accrual
• 401k with company match
• Competitive wages
• On the job training
• Free uniforms
• Meal discounts
• Career opportunities
• And much, much more!

Essential Functions:

• Checks over restaurant from previous close to ensure a safe and secure environment.
• Maintains appearance of the building exterior and grounds effectively, including landscaping and snow removal.
• Coordinates job duties around other opening team members to help ensure efficient preparation for opening.
• Takes temperatures of required foods upon delivery accurately, providing documentation on the Quality Control/Safe Food Checklist.
• Puts food orders away in cooler following protocols for proper stock rotation.
• Rotates stock in cooler, freezer and dry storage area using the First In-First Out method of stock rotation monitoring shelf life and code dates.
• Maintains a basic working knowledge of the operation of all the equipment in the restaurant.
• Completes scheduled maintenance on all restaurant equipment safely and correctly, according to the equipment maintenance calendar.
• Completes daily duties to be ready to work in the kitchen during the lunch shift per restaurant if applicable.
• Reports possible areas of incomplete closing to opening manager.
• Completes other miscellaneous tasks as assigned by the manager on duty.

Qualifications:

• A genuine smile!
• Good communication skills
• Dependability
• 1-2 years restaurant experience preferred
• Must meet the federal age requirements for the position responsibilities. Culver's recommends a minimum of 18 years of age.
• Be able to climb up and down a ladder to a height of 25 feet.
• Sweep, mop and scrub using cleaning materials.
• Be able to frequently lift and carry up to 75 pounds.
• Able to work independently.
• Reach, bend and clean surfaces regularly.
• Work frequently in hot, cold and damp environments.
• Reading and writing skills are required.
• Job duties are split, with about 50 percent inside and 50 percent outside.

Culvers (the \"Company\") is an equal opportunity employer. We are committed to our policy of providing equal employment opportunity to employees and job applicants in a manner consistent with applicable laws and regulations, including federal laws prohibiting employment discrimination on the basis of race, color, creed, national origin, sex, age, disability, or genetic information.

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Flexible schedule
• Life insurance
• Disability insurance
• 401(k) matching
• Employee discount
• Paid training

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join us as a Burlington Stores Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor!

As a Retail Front End Supervisor, you'll be an integral part of the store leadership team, working closely with Store Management in the areas of Merchandising, Customer Service, Operations, and Human Resources. This leadership position is the stepping-stone to a management role within our expanding organization. Are you a self-starter with the ability to supervise store operations efficiently and effectively? If you are a proven leader who understands the value of building strong teams and partnerships to drive results, this is the right opportunity for you!

At Burlington, we live by our Core Values:

+ Drive Results

+ Trust & Respect Each Other

+ Build Teams & Partnerships

Burlington Benefits:

+ Growth Opportunities

+ Competitive Pay

+ Flexible Hours

+ 15-30% Associate Discount

+ Medical, Dental, and Vision Coverage

+ Employee Assistance Program

+ Life and Disability Insurance

+ Paid Time Off

+ Paid Holidays

+ 401 (k)

Key Responsibilities:

+ Supervise all store functions and associates while in the role of Manager on Duty

+ Maximize sales results through training, developing, and coaching of direct reports

+ Promote safety for both our customers and associates by adhering to company guidelines

+ Cultivate a diverse culture based on teamwork and collaboration

+ Solve issues/concerns, making informed decisions and supervising the front-end operations to ensure all Burlington customers are provided with exceptional, friendly, and professional customer service at all times

+ Reinforce our company Asset Protection strategies to eliminate shortage

+ Assist in recruiting, interviewing, and onboarding new associates

+ Participate in weekly workload planning meetings

+ Drives Community Relations participation through company programs and partnerships

+ Coordinate meal and break periods and monitors schedule adherence

Requirements:

+ At least 1 year of supervisory experience within an off-price, big box, or a specialty environment

+ Strong interpersonal skills with a positive and engaging attitude

+ Ability to work a full-time schedule including nights, weekends and holidays as required

+ Ability to move/handle/lift store merchandise weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time

At Burlington we're opening more stores nationwide to provide you with even more locations to enjoy our amazing prices on the brands and styles you love. As we grow, you can too through a variety of training and development opportunities!

Come join our team. You're going to like it here!

You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental, and vision coverage including life and disability insurance. Full time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us.

Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Base Pay: $16.00 per hour - $18.00 per hour

Location 01277 - Clive

Posting Number P1-1077846-9

Address 10201 University Avenue

Zip Code 50325

Position Type Regular Full-Time

Career Site Category Store Associate

Position Category Retail Store

Base Pay $16.00 - $18.00 per hour

• Respond to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, scheduling of deliveries and installations, and providing customer follow-ups as necessary.
• Listens to and resolves customer service complaints or requests when appropriate. Requests assistance from the Retail or General Manager in resolving customer complaints when necessary.
• Code and input customer orders, pricing information and additional data into the point-of-sale computer system, ensuring the accuracy of invoices, work orders, and sales tickets.
• Operate and balance cash register daily.
• Research credits, returns, and delinquent payments as needed.
• Assist customers in the purchase and delivery of special-order products through the utilization and understanding of product information contained within Supplier catalogs (i.e., pricing, colors, sizes, availability, etc.).
• Cooperate with the credit department in obtaining customer credit information and aid in collecting delinquent accounts.
• Responsible for maintaining inventory, product displays, and pricing labels within assigned area in regard to merchandising standards by stocking, facing, straightening, and cleaning or any other task necessary to maintain appearance of products within showroom.
• Transports merchandise to specified areas for customer pickup or delivery.
• Actively seek to minimize shrinkage of inventory and protect the store against shoplifting and internal theft.
• Work with Outside Sales Representative(s) to ensure customer satisfaction, including, but not limited to, responding to questions or inquiries pertaining to orders and/or product inquiries and pricing.
• Develop and learn estimating skills to provide material take offs for construction projects.
• Build and maintain strong relationships with customers and contractors.

• Actively engages in increasing knowledge of sales techniques and developing product and industry knowledge through attending company training programs and develops knowledge of residential, rural, industrial, and commercial construction.

• Understands and observes all safety procedures and practices to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures.

• Perform other assigned job duties and responsibilities in the store / showroom as requested by the Retail or General Manager, including, but not limited to, cutting glass or Plexiglas (where sold), mixing paint, cutting keys, etc.

• Previous sales experience, knowledge of building materials, applications, related equipment, and/or construction industry is desired, but not required.

• Interpersonal and communication skills in order to talk to, and especially listen to, customers and contractors.

• Ability to utilize company point-of-sale system (Bistrack), Microsoft Office programs (Word & Excel), and other 3rd party software applications at an intermediate level.

• Strong organizational, math, and computer skills

• Ability to provide professional customer service and work in a team-oriented environment.

• High school diploma or general education degree (GED).
• 1 year of prior related work experience preferred.
• An acceptable driving record, valid state issued driver's license (Missouri locations require a Class E license).
• Highly organized with a strong attention to detail.
• Ability to work a flexible schedule, including weekends and holidays.
• Successful applicants are subject to pre-employment drug testing, pre-employment background check and driver history checks in accordance with applicable federal and state law.

• Frequently required to use hands to finger, handle or feel; Reach with hands and arms; Talk and listen.

• This position requires standing and walking most of the day.

• The physical demand of the position requires an individual to have the ability to bend, stoop, kneel, crouch, and be able to frequently lift and/or move up to 10- 25 pounds frequently, and on occasion lift and/or move up to 50 - 100 pounds.

• Subject to both typical showroom / warehouse environment and outside locations with temperature and weather variations.

• Potential pay rate based upon region, experience, education, licenses and certifications
• Pay Transparency: This compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the minimum and maximum range for all levels in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment.

• Competitive Wages
• Health / Dental / Vision / Term-Life and Short-Term Disability Insurance
• Employer-paid Basic Life Insurance
• Profit Sharing / 401k
• Paid Time-off & Holidays
• Employee Merchandise Discount

• Competitive Wages
• Profit Sharing / 401k
• Paid Time-off
• Employee Merchandise Discount

Senior Medical Biller

About Us

M&D Capital is a leading third-party Medical Billing and Revenue Cycle Management company serving clients across the United States. We operate offices across multiple states, along with a growing international team. We specialize in out-of-network surgical claims, and partner directly with our clients to ensure the maximum reimbursement for their services. Our rapidly growing organization provides employees with generous opportunities for professional growth and advancement. We’re looking for talented, dedicated employees who are eager to grow and contribute to our success. If you meet the qualifications below, we encourage you to apply.

Job Description

We are seeking an experienced and detail-oriented Senior Medical Biller to join our dynamic billing department. The ideal candidate will possess deep knowledge of the full claims lifecycle, surgical billing, and current coding guidelines, including CMS CPT, ICD-10, NDC, and LCD regulations. Strong communication skills and the ability to work cross functionally are essential for success in this role.

Primary Responsibilities

· Serve as a liaison with clients and front office staff to gather missing information and minimize billing delays.

· Ensure clients provide accurate and complete data for timely and compliant claims

· submission.

· Collaborate with the coding team to resolve claims on hold due to incomplete or

· missing information.

· Accurately review and process patient encounters in compliance with coding and

· billing regulations.

· Demonstrate understanding of various surgical specialties and their specific billing

· requirements.

· Identify gaps or deficiencies in clinical documentation, work with physicians to

· clarify and improve records.

· Maintain up-to-date knowledge of CMS guidelines, as well as NDC and LCD payer specific regulations.

· Participate in internal billing audits and implement process improvements based on

· audit findings.

· Work proficiently within Electronic Medical Records (EMR) systems.

· Perform additional billing-related tasks and responsibilities as assigned.

Qualifications

· Proficient in CPT and ICD-10 coding.

· In-depth knowledge of CMS, LCD, and NDC billing requirements.

· Familiar with both CMS-1500 and UB-04 billing formats.

· Proven ability to independently identify and resolve billing and coding issues.

· Strong attention to detail with excellent analytical and organizational skills.

· Experience with commercial insurance payers.

· Prior experience with surgical billing required.

· Familiarity with Epic EMR system is preferred.

· 3-5 years experience in a billing position or related position

Benefits

M&D Capital offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.

Salary

This position offers a salary range of $65,000 to $95,000 annually, commensurate with experience.

Albany Marriott company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

We are passionate about hospitality and are looking for guest superstars to join our team as we continue to grow and improve our hotel.

We’re searching for guest-focused team members who:

• Take pride in their work and attention to detail
• Are friendly, upbeat, and always willing to greet guests with a smile
• Enjoy working with people and providing great service
• Are reliable, motivated, and eager to learn
• Work well both independently and as part of a team

Previous hospitality experience is a plus, but a great attitude and strong work ethic matter most.

JOB SUMMARY

Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel’s high standards of quality.

ESSENTIAL JOB FUNCTIONS

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

• Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
• Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas.
• Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers’ checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
• Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
• Close guest accounts at the time of check out and ensure guest’s satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor.
• Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions to supervisor/manager.
• Reports accidents, injuries, near-misses, property damage or loss to supervisor.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
• Assists other Front Desk Personnel when need.
• Perform any related duties as requested by supervisor/manager.

KNOWLEDGE, SKILLS & ABILITIES

The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable

• Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
• Prior hospitality experience preferred, but not required.
• Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.
• Ability to read, listens, and communicates effectively in English, both verbally and in writing.
• Ability to access and accurately input information using a moderately complex computer system.
• Hearing and visual ability to observe and detect signs of emergency situations.

PHYSICAL DEMANDS

• Ability to stand and move throughout front office and continuously performs essential job functions.
• Stand 95% of shift
• Lifting up to 25 pounds maximum.
• Occasional twisting, bending, stooping, reaching, standing, walking.
• Frequent talking, hearing, seeing and smiling.

Benefits

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room Discounts
• Employee Food and Beverage Discounts

EEO: Albany Marriott is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

The Trade Sales Manager is responsible for leading a team of professional sales consultants who are effective at building the Pella brand within the trade industry. Achieve group sales goals through coaching and developing team member skills in relational selling techniques throughout all active Pella product offerings. Model market expertise and business partner relationships with customers. Grow market share through continually reinforcing proactive development of new customer relationships. Coach and develop value selling and accuracy skills to deliver contribution margin goals and error control needed to ensure profitability. Develop team commitment to continually strive for 100% “Very Satisfied” customers.

The Trade Sales Manager’s (TSM) primary duty is developing an effective sales team. The TSM is required to spend over 50% of their time each workweek in the field with sales consultants observing and coaching effective sales skills.

What Pella has to offer:

• Unlimited mileage reimbursement
• Medical, dental, vision benefits
• 401k with company match
• 20 paid vacation days
• 9 paid holidays
• Sick and personal leave paid days
• Company paid short- and long-term disability insurance
• Company paid life insurance
• Employee assistance program
• Employee discount

This position offers a total target compensation range of $140,000 to $177,000 annually. This includes a base salary plus an uncapped target sales incentive bonus. Actual compensation within this range will depend on skills, experience, and performance.

Responsibilities/Accountabilities:

• Achieving team sales and customer satisfaction goals and objectives.
• Growing market share through sales consultant networking, lead and referral generation.
• Achieving team profitability goals through building value and strategic discounting with error-rate control.
• Assisting sales consultants with acquiring new customers and securing initial sales opportunities.
• Developing sales consultants’ ability to engage customers in consultative sales interactions, overcoming objections and reinforcing their techniques to closing the sale during all customer interactions.
• Recruiting, selecting, onboarding, and retaining high performing sales consultants with HR support.
• Partnering with sales consultants to represent Pella at company sponsored events, professional group’s invitations to discuss and/or present Pella products, trade association meetings and/or builder home shows.
• Developing sales consultants to maintain exceptional level of expertise of products/services relating to Pella’s customers and their ability to advise customers on manufacturer installation guidelines and field measure openings to ensure accuracy of product applications.
• Ensuring sales consultants’ quotes and orders accurately follow the Trade Selling Process.
• Driving customer retention and satisfaction by encouraging sales consultants to act as their customers’ central point of contact with Pella, and follow up with existing and potential clients as needed; i.e. send hand written thank-you cards to customers as a proactive measure of customer engagement.
• Encouraging independent decision making while striving for first-time resolution on all client problems/issues. Responding to escalated client concerns with sales consultant’s involvement.
• Evaluating performance and providing appropriate coaching and training as necessary.
• Leveraging customer database tools to develop sales consultants’ ability to manage all customer interactions.
• Fostering a cooperative team environment conducive to the sharing of best practices pertaining to sales challenges and competitive market information.
• Collaborating with Service/Operations teams to ensure successful after sales service requirements and installations.
• Interacting with Accounts Receivable department to address any potential billing/payment issues of customers.
• Assisting Sales GM with developing marketing tactics and events.
• Assisting in the development of annual budgets and monthly forecasts.
• Developing presentations to communicate progress to a variety of Pella audiences.
• Working variable, non-traditional hours making themselves available for sales consultants and customers during evenings and weekends.

Skills/Knowledge

• Coach sales consultants to:
• Meet and engage with prospective customers and demonstrate insight selling techniques
• Provide superb customer service and generate referrals through existing customers
• Develop partnerships with other business that serve the same customers
• Create a sense of trust and reliability with internal team and customers
• Skilled at relating to a variety of customers- balances poise and integrity with a service mentality
• Works collaboratively with Pella team members and customers
• Thrives on working in a fast-paced environment with a high sense of urgency and responsiveness to internal and external customer needs
• Demonstrates strong problem-solving skills and work ethic
• Demonstrates confidence balanced with humility
• Ability to persevere through sales challenges and setbacks
• Ability to motivate and persuade others in order to influence change and shift paradigms
• Seeks out internal experts and utilizes their knowledge
• Able to accurately read, interpret and take-off blueprints
• Exercises independent decision making; working well without close supervision but always keeping their manager informed
• Focused on details and follow through
• Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor’s degree (B. A.) from four year college or university; or three to five years related experience and/or training, or equivalent combination of education and experience. Individual’s motor vehicle record must also comply with company requirements. Must have the ability to manage multiple-tasks in an environment of constant interruptions and be able to prioritize responsibilities.

Language and Communication Skills

Ability to read and analyze documents related to contracts and work documents. Ability to write reports and business correspondence. Ability to verbally present information and respond to questions from customers, managers, and the general public.

Professional Skills

Must present a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other employees, customer and visitors.

Reasoning Abilities

Ability to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Physical Demands

While performing the duties of this job, the employee is regularly required to drive an automobile, stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds using proper lifting techniques. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The noise level in the work environment varies between low to moderate in administrative offices and to moderate on constructions sites.

Travel

The vast majority of travel will be local. Must be able to drive to showrooms, job sites and customer/contractor locations and required company functions at various locations.

ABOUT CAMPBELL COUNTY HEALTH

Campbell County Health (CCH) is more than just a hospital—we are a comprehensive healthcare system serving northeast Wyoming. Our organization includes Campbell County Memorial Hospital, a 90-bed acute care community hospital in Gillette; Campbell County Medical Group, featuring nearly 20 specialty and primary care clinics—including locations in Wright and Hulett; and The Legacy Living & Rehabilitation Center, a long-term care facility. 

To be responsive to our employee’s needs we offer:

• 
  
• Generous PTO accrual (increases with tenure)
  
• Paid sick leave days
  
• Medical/Dental/Vision
  
• Health Savings Account, Flexible Spending Account, Dependent Care Savings Account
  
• 403(b) with employer match
  
• Early Childhood Center, discounted on-site childcare
  
• And more! Click here to learn more about our full benefits package
  

JOB SUMMARY

The Office Coordinator performs all duties required to support and coordinate functions efficiently to meet and/or exceed customer expectations. Responsible for compiling patient’s medical record, coordinating patient’s tests and procedures with multiple internal and external sources. Completes patient order entry and maintains par level of patient and departmental supplies, and is an instrumental resource of patient information to physicians and staff.

ESSENTIAL FUNCTIONS

• 
  
• Promptly acknowledges a patient upon their arrival to the department.  Quickly and efficiently addresses the patients’ needs.  Knows and relays information to the patient i.e. wait times, special instructions, etc.
  
• Maintains confidential patient records and physician orders via computer and paper.
  
• Communicates daily via telephone, fax, email to physicians, referring physicians, offices, and patients to ensure patient satisfaction.
  
• Enters physician orders into the HIS accurately for all imaging modalities.     
  
• Demonstrates proficient computer skills in HIS, RIS, email, MS Word, MS Excel.
  
• Scans physician orders in the appropriate account in the HIS.
  
• Escort patients to the appropriate waiting area for their exam.
  
• Performs daily reminder calls to the patients.  This includes specific exam information and preparation instructions.
  
• Coordinates imaging and procedures, ensuring accurate preps, diets, medications, and supplies, etc., are communicated to the patient and/or provider’s office. Prioritizes the scheduling of multiple tests and procedures.
  
• Schedules in HIS for all radiology modalities, follows the protocol for such scheduling, obtains proper paperwork, and required signatures in accordance of quality standards and to maintain accuracy.
  
• Accurately enters orders in HIS and reason for exam for appropriateness.  Determines the correct patient account when placing imaging orders.
  
• Accurately utilizes RIS (Radiology Information System) to arrive patients and obtain patient information.
  
• Encourages cost savings for the department and organization.
  
• Provides excellent customer service, demonstrates professionalism and courteous telephone etiquette.
  
• Demonstrates flexibility, positive interpersonal relations in high volume, high traffic, and fast paced work environment.
  
• Demonstrates good positive communication skills with patients, families, medical staff and co-workers.
  
• Communicates closely with interdepartmental staff to coordinate schedules and obtain proper paperwork and previous diagnostic imaging when necessary.
  
• Complies with the hospital’s Corporate Compliance Program including, but not limited to, the Code of Conduct, laws and regulations, and hospital policies and procedures.
  
• Must be free from governmental sanctions involving health care and/or financial practices.
  
• Performs other duties as assigned.
  
• Review of patient records for information needed for procedures (i.e. labs, previous exams etc.)
  
• Shows initiative. Tasks are completed before the end of shift and aids in preparation for the next day. Uses time wisely.  Able to multi-task, prioritize work, and complete it in a timely manner.
  
• Knowledge of medical terminology and familiarity with medical diagnostic procedures.
  
• Knowledge of current health care billing practices and authorization requirements.
  
• Confirms insurance information with the patient or provider’s office for authorization purposes.
  
• Coordinates scheduling of patient exams with CCH authorization staff to limit wait times for patients and ensure adequate authorization from patient insurance.
  
• Familiarity with CPT codes for imaging procedures.
  
• Familiarity with ICD-10 codes.
  
• Verifies Medical Necessity when scheduling and entering orders.  Communicates to provider offices regarding absence of medical necessity, or medical necessity fails.
  
• Coordinates complex imaging requests and/or procedures with other departments in the hospital.
  
• Coordinate and participate in activities relating to the retrieval of prior patient imaging, importing CD’s into PACS per protocol.
  
• Participates in the Appropriate Use Criteria for Advanced Diagnostic Imaging program following CMS guidelines.  Assists physician offices with AUC resources and website information for CPT code accuracy.
  

JOB QUALIFICATIONS

• 
  
• Education
  
  
  • 
    
  • High school graduate or GED
    
  
  
  
• Licensure
  
  • 
    
  • None
    
  
  
  
• Certifications required
  
  • 
    
  • See Cardiopulmonary Resuscitation Certification Policy and Certifications/Education Requirements Policy.
    
  
  
  
• Experience
  
  • 
    
  • Previous clerical or unit secretary experience preferred.
    
  • Courses in medical terminology or unit secretary training program preferred
    
  
  
  

PI596c81abff6d-3631

MANAGER HEALTH INFORMATION MANAGEMENT ABOUT CAMPBELL COUNTY HEALTH Campbell County Health (CCH) is more than just a hospital—we are a comprehensive healthcare system serving northeast Wyoming.

Our organization includes Campbell County Memorial Hospital, a 90-bed acute care community hospital in Gillette; Campbell County Medical Group, featuring nearly 20 specialty and primary care clinics—including locations in Wright and Hulett; and The Legacy Living & Rehabilitation Center, a long-term care facility.

To be responsive to our employee’s needs we offer: Generous PTO accrual (increases with tenure) Paid sick leave days Medical/Dental/Vision Health Savings Account, Flexible Spending Account, Dependent Care Savings Account 403(b) with employer match Early Childhood Center , discounted on-site childcare And more! Click here to learn more about our full benefits package JOB SUMMARY The Manager of Health Information Management (HIM) is responsible for the corporate strategic direction and operational performance of HIM, including coding, clinical documentation improvement, the release of information, transcription, chart completion, enterprise master patient index, document management, medical record integrity, CDM Maintenance, and information governance.

Ensures regulatory and legal compliance.

Serves as the Facility Privacy Officer and custodian of all medical records for the organization.

Monitors performance and evaluates employees in compliance with hospital policies.

Coordinating responsibility to the medical staff regarding medical record documentation issues.

This position is located on-site in Gillette, Wyoming.

ESSENTIAL FUNCTIONS Establishes, implements, and reviews goals and objectives for all direct reports.

Analyzes, selects, and implements programs necessary to achieve the hospital's goals and strategic plans.

Lead diverse teams to ensure compliance with State, Federal and local regulations.

Provides strategic direction, leadership and overall management oversight of Health Information Management (HIM) functions in a multi-facility setting with multiple departments, including scanning, and release of information functions.

Responsible for developing and maintaining effective policies, procedures, systems and working relationships with other departments, providers, external attorneys, regulatory and other reporting entities as well as Revenue Cycle and Quality/Risk.

Oversees HIM, CDM, Hospital and Physician Coding, and Clinical Documentation Improvement Managers and personnel to promote steady work flow, productivity, quality, timeliness, and attainment of system and departmental performance goals.

Works collaboratively and proactively with other department leaders, physicians and Hospital Leadership, using key performance indicators to identify trends and opportunities, facilitating work groups, and implementing improvements in performance and outcomes.

Ensures the appropriate dissemination and communication of regulation, policy and guideline changes related to HIM, coding and clinical documentation.

Develops staff performance expectations, goals and metrics.

Measures and communicates achievement throughout the year, and makes operational adjustments as needed.

Develops operating and capital budgets for area of responsibility and monitors performance against budget, developing action plans as needed to address variances.

Responsible for all aspects of managing and leading a team including: interviewing, hiring, training, developing, directing work and processes, managing performance, recognizing, and rewarding employees.

Maintains confidentiality of all personnel and patient care and relations information.

Actively participates in Strategic Plans for the department and organization.

Actively participates in Customer/Guest Relations and Mandatory Education programs.

Must be free from governmental sanctions involving health care and/or financial practices.

Complies with the hospital’s Corporate Compliance Program including, but not limited to, the Code of Conduct, laws and regulations, and hospital policies and procedures.

Supervises the Certified Coder, Coder, Clinical Documentation Specialist, HIM Clerk Lead, Clerk, and Revenue Integrity Specialist.

Other duties as assigned.

This list is non-exhaustive.

JOB QUALIFICATIONS Education Associate degree required Current, valid, and active RHIT or RHIA Certification by the American Health Management Information Association is preferred.

Licensure None Experience Five years of increasing responsibility and experience in a hospital-based medical records department preferred Minimum of 2 years previous supervisor and/or management level expense required.

Certifications required See Cardiopulmonary Resuscitation Certification Policy and Certifications/Education Requirements Policy.

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