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Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
The Manager of Information Security leads Granite's enterprise security program, ensuring the protection of corporate systems, applications, cloud platforms, and data across the entire business. This role drives the strategy, implementation, and continuous improvement of security policies, controls, and processes while enabling secure operations across IT, Engineering, Operations, Legal, and customerfacing teams. It oversees vulnerability management, cloud security (GCP and AWS), identity and access management, application security, incident response, and thirdparty risk, ensuring security is embedded into technology decisions and business initiatives. The position also maintains focused support for governmentrelated compliance activities, such as NISTbased requirements and limited ATO documentation, representing a smaller but important portion of the role. Overall, the Senior Manager provides crossfunctional leadership to strengthen Granite's security posture, reduce risk, and support the organization's operational and strategic goals
Duties and Responsibilities:
- Oversee and manage Granite's enterprise wide Information Security Program, ensuring
protection of corporate systems, data, applications, cloud environments, and business
operations across all departments (IT, Engineering, Legal, Ops, Customer facing
teams). - Lead the development, implementation, and continuous improvement of corporate
security policies, standards, procedures, and supporting governance documents. - Direct vulnerability management activities across infrastructure, cloud, and
applications; coordinate remediation with engineering, DevOps, and operations teams;
validate fixes through scanning and ongoing monitoring. - Oversee cloud security for GCP and AWS, ensuring secure configuration, access
control, and alignment with best practices. - Drive secure architecture reviews, application security requirements, and SDLC
security integration for internal products. - Partner with Engineering, Infrastructure, DevOps, and Network teams to evaluate
system changes, cloud migrations, firewall updates, and new deployments to ensure
security requirements and risk mitigations are properly addressed. - Lead incident response activities-coordinate triage, communicate with stakeholders,
review root causes, and ensure corrective actions and preventative measures are
implemented. - Manage enterprise identity and secrets programs, including MFA requirements, SSO
implementation, service account lifecycle, least privilege enforcement, and secure
credential rotation. - Guide third party risk management, review vendor documentation, determine required
evidence levels, and assess security impact of new or ongoing vendors. - Provide security guidance and support for business processes, system enhancements,
corporate initiatives, new integrations, and technology transformations across the
organization. - Lead recurring enterprise security meetings to align IT, Engineering, Legal, Audit, and
business leaders on priorities, risks, and remediation activities. - Ensure proper data handling practices across the business, including the identification
and removal of sensitive or regulated data from email, local drives, Teams, and other
systems. - Support corporate continuity and resilience activities, including business impact
analysis, response planning, and readiness validation. - * Provide accurate, timely responses to security questionnaires, proposals, and customer
inquiries across business units; contribute security content for RFPs, audits, and partner
assessments. - Maintain compliance for federal BSS/GBSS systems under NIST SP 800 53 / 800 171
and GSA requirements; update SSPs; and support ATO assessments as needed. - Provide federal agencies (e.g., GSA, DARPA) with required security documentation,
system diagrams, and responses when requested. - Perform other duties as required
- Obtain/retain a government security clearance as may be required to perform the duties
of the position
Required Qualifications:
- Bachelor's degree in Computer Science, Information Systems, Information Assurance,
or equivalent experience. - Eligibility to obtain and maintain Public Trust (Tier 2) or other federal security
clearances. - Handson experience implementing NIST SP 80053, NIST SP 800171, SOC 2, PCIDSS, RMF, and FISMA Moderate controls in enterprise environments.
- Demonstrated experience with SSP writing, ATO packages, security assessments, and
continuous monitoring activities. - Experience with cloud security in Google Cloud Platform (GCP) and Amazon Web
Services (AWS). Familiarity with application security best practices (OWASP, SDLC integration, - SAST/DAST scanning workflows).
- Ability to interpret and communicate security requirements to engineering, legal, and
operations teams. - Experience supporting vendor risk reviews, questionnaire responses, and assessment of
thirdparty security materials. - Experience with security controls in a converged infrastructure/virtual machine
environment - Experience developing information system security plans, policies, and procedures for
Local Area Network (LAN) information systems and wide area network (WAN)
information systems - Strong crossteam leadership, communication, and documentation skills.
LocationAtlanta, Georgia
Full/Part TimeFull-Time
Regular/TemporaryRegular
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About Us
Overview
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.
About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.
Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.
Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.
About Scheller College of Business
Established over a century ago, the Georgia Tech Scheller College of Business is a leader in education, research, and inclusive innovation with the goal of advancing business and improving the human condition. Strategically positioned at the intersection of business and technology, Scheller is committed to cultivating ethical leaders who create value for business and society.
The College is located in the heart of Midtown Atlanta's Technology Square, an area with the highest density of startups, corporate innovators, and academic researchers in the southeastern U.S. Through top-ranked career services and an expansive alumni network, Scheller connects students to the world's most innovative companies not just in Atlanta, but around the world.
The College offers AACSB-accredited bachelor's, master's, and doctoral degrees in business, along with Graduate Certificate and Executive Education programs. The College manages its broad portfolio and research under eight academic areas: Accounting, Finance, Information Technology Management, Law and Ethics, Marketing, Operating Management, Organizational Behavior, and Strategy and Innovation.
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.
Job Summary
The Scheller College of Business at the Georgia Institute of Technology (Georgia Tech) in Atlanta, Georgia is seeking experienced candidates to fill a vacancy at the rank of Non-Tenure Track Lecturer of Information Technology Management (ITM), starting in fall 2026. The primary duties will be to teach and provide service to the College, the Institute, and the profession.
Required Qualifications
Educational Requirements
Master's Degree
Required Experience
Teaching/Service
Required Qualifications
A master's in business administration or similar discipline is required.
Preferred Qualifications
A Ph.D. in Information Technology Management or related discipline.
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.
Equal Employment Opportunity
The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.
Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ("USG") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.
Other Information
This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.
Background Check
Successful candidate must be able to pass a background check. Please visit employment/pre-employment-screening
Other Information
Candidates should demonstrate excellence in teaching.
LocationAtlanta, Georgia
Full/Part TimeFull-Time
Regular/TemporaryRegular
Add to Favorite JobsEmail this Job
About Us
Overview
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.
About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.
Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.
Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.
Department Information
Campus Services is a business unit within the division of Student Engagement and Well-Being. Campus Services is comprised of five departments providing services and support to students, faculty, staff, and visitors of Georgia Tech. In addition to these departments, Campus Services has an administrative staff devoted to strategically consolidating services in Capital Projects, Finance, and Sustainability. In its daily operations, Campus Services concentrates on customer excellence to facilitate the creation of a vibrant learn, live, work, and play community through the delivery of extraordinary services, programs, and facilities. We strive to enhance the quality of life for our campus community by providing innovative services and operational excellence.
Job Summary
Provide executive level administrative services for one or more executive positions. Efforts include event planning, scheduling, briefings, and presentation preparation and facilitating visits to and communications with the AVP's office.
Responsibilities
Job Duty 1 -
Coordinate scheduling for AVP with senior level campus administration, external stakeholders, and other executives; maintain calendar.
Job Duty 2 -
Coordinate travel arrangements including processing of travel authorizations.
Job Duty 3 -
Plan, organize and lead implementation of special events and visits.
Job Duty 4 -
Research and develop materials in preparation for corporate visits, conferences, meetings, etc.
Job Duty 5 -
May oversee monitoring of budget and purchasing activity.
Job Duty 6 -
Maintain, update and monitor departmental files, databases, records and resource information.
Job Duty 7 -
Develop special presentations as directed by the AVP.
Job Duty 8 -
Communicate and interpret administrative policies; develop internal office related procedures as appropriate.
Job Duty 9 -
Oversee arrangements and provide support for special projects and unit initiatives. Manage, track and monitor progress reports, proposals and related project related communications.
Job Duty 10 -
Perform other related duties as assigned.
Required Qualifications
Educational Requirements
Bachelor's Degree in Business Administration or related field or equivalent combination of education and experience.
Required Experience
Four to five years of job related experience.
Preferred Qualifications
Additional Preferred Qualifications
Application of required skills within a university environment is preferred
Knowledge, Skills, & Abilities
SKILLS
This job requires an extensive knowledge of Institute policies, program administration, and event planning. Skills in organization, briefing and report preparation, communications, meeting leadership and coordination and customer service are required as is the use of office related computer applications.
USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.
Equal Employment Opportunity
The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.
Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ("USG") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.
Other Information
Salary range: $64,000.00 commensurate with experience
Location: Atlanta, GA
Job grade: A8
This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.
Background Check
A successful candidate must be able to pass a background check. Please visit employment/pre-employment-screening
The Advisory Client Service Supervisor is responsible for overseeing the day-to-day management of the advisory client service and support team and is responsible for executing all tasks associated with the Client Service Associate role. The Advisory Client Service Supervisor plays a critical role in ensuring a seamless client experience by providing exceptional customer service while simultaneously supporting efforts to grow the client base and assets. This role places a strong emphasis on client onboarding, client experience, client service, training, team management, project management, reporting, and continuous improvement. The Supervisor is responsible for mentoring and training Client Service Associates, managing the review and completion of Standard Operating Procedures (SOPs), and ensuring the efficiency and effectiveness of processes within the team.
As an Advisory Client Service Supervisor, you will:
Leadership and Management:
Supervise and support the advisory client service associates, fostering a collaborative and high-performance team culture.
Provide coaching, mentoring, and development opportunities to team members.
Assign and monitor daily tasks, ensuring alignment with department goals and service standards.
Lead regular team meetings to communicate updates, share best practices, and address challenges.
Client Service:
Ensure seamless client onboarding and ongoing service delivery across the advisory business.
Monitor and enhance the client experience by identifying service gaps and implementing improvements.
Serve as a point of escalation for client service issues, working with internal teams and custodians to resolve concerns promptly.
Promote a client-first mindset throughout the team.
Advisor Support:
Prepare advanced reports, presentations, and documentation to support client reviews and financial planning.
Coordinate with internal departments (e.g., compliance, operations, trading) to resolve escalated issues.
Monitor and track client service activities to ensure timely and accurate completion.
Interface with custodians to open new accounts, update account information, and perform routine and specialized tasks.
Process Optimization and SOP Management:
Oversee the review, maintenance, and completion of Standard Operating Procedures (SOPs) to ensure consistency and compliance.
Identify opportunities for process improvement and implement changes to enhance operational efficiency.
Collaborate with the AVP and other stakeholders to align team workflows with broader organizational strategies.
Training and Support:
Develop and deliver training programs for new and existing client service associates.
Ensure team members are proficient in systems such as Schwab and Salesforce.
Facilitate cross-training to build team flexibility and coverage.
Maintain and update training materials and reference resources.
Project and Performance Management:
Lead or support department-level projects related to client service enhancements and operational improvements.
Track and report on key service metrics.
Provide regular updates to leadership on team performance, challenges, and successes.
Ensure compliance with internal procedures and regulatory standards.
Qualifications:
- Bachelor's degree in finance, business administration, or a related field.
- Minimum of five years of experience in financial services or client service. At least two years in a supervisory role preferred.
- Active (or willing to sit for) Series 7, 63, and 65 or Series 7 and 66.
Benefits:
- Medical, Dental, Vision, & Life Insurance
- 401(k) with a company match
- PTO & 11 1/2 Paid Holidays
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.
Equal Opportunity Employer/Veterans/Disabled
The Senior CNA performs assigned tasks and activities according to skill level and patient needs as assessed by the RN. The Senior CNA supports nursing personnel in providing nursing care to patients and assists with providing a safe, quiet, clean, organized environment for nursing care delivery.
CNA Caregivers in the Resource Pool position are required to consistently perform the full scope of CNA duties and also orient to and maintain competency working on all inpatient nursing units (excluding FMC).
Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence St. Patrick Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
- Upon hire: Montana Nursing Assistant Certification License
- Upon hire: National Provider BLS - American Heart Association
- 4 years Successful completion of an orientation program and minimum of 4 years of CNA experience.
Preferred Qualifications:
- Coursework/Training: CNA certification in Montana through completing a CNA training course/program. Or
- CNA Certification through successfully challenging the MT state CNA exam to obtain CNA certification (no course required).
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team
Providence has a long-standing tradition of caring for residents in western Montana since the Sisters of Providence arrived in the state in 1864. As one of Montana’s largest health care providers, Providence works collaboratively across traditional boundaries to develop patient-centered practices that help make lifelong quality care accessible and affordable.
Our award-winning and comprehensive medical centers include Providence St. Patrick Hospital in Missoula and Providence St. Joseph Medical Center, a critical access hospital in Polson. Our not-for-profit network of services also include physicians, more than 40 clinics, care centers, hospice and home health programs, and other diverse community services.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 415683
Company: Providence Jobs
Job Category: Nursing-Patient Facing
Job Function: Nursing
Job Schedule: Part time
Job Shift: Day
Career Track: Nursing
Department: 3500 RECOV SVC SHORT STAY
Address: MT Missoula 501 W Alder St
Work Location: St Patrick House-Missoula
Workplace Type: On-site
Pay Range: $17.03 - $26.06
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
PandoLogic. Category:Healthcare, Keywords:Certified Nursing Assistant (CNA), Location:Missoula, MT-59806
Our Mission
To transform lives by providing exceptional, accessible, and compassionate healthcare experiences for all.
Our Vision
Care Alliance will be the health center of choice, delivering compassionate, high-quality, and innovative healthcare that empowers individuals and strengthens communities. We are committed to advocacy, accessibility, and excellence, ensuring every patient receives the care they deserve with dignity, respect, and unwavering support.
Our Values
1. Accessibility:
We are committed to eliminating barriers to care, ensuring that every individual—regardless of background or circumstance—has access to high-quality healthcare.
2. Collaboration:
Our strength comes from collaboration, fostering communication and teamwork among employees, patients, and community stakeholders to achieve shared goals.
3. Accountability:
We are unwavering in our commitment to accountability, upholding the highest standards in patient care, employee well-being, and organizational excellence.
4. Compassion:
We treat every person with dignity, empathy, and respect, building trust through genuine care and understanding.
5. Innovation:
We embrace change and seek out creative solutions to continuously improve the experiences of our employees, patients, and community.
6. Excellence:
We are relentless in our pursuit of excellence, ensuring superior clinical outcomes, operational efficiency, and transformative patient experiences.
Community Impact:
We are deeply rooted in the communities we serve, dedicated to creating positive, sustainable change through outreach, advocacy, and partnerships.
Job Summary:
Provides critical first contact between patients and Care Alliance Health Center. Professionally greet and address any patient questions, requests for appointments or medical advice; direct patient through the check-in/check-out process, collect and update pertinent demographics, guarantor, and insurance information in Practice Management System/Electronic Medical Record (EPIC and Wisdom System). Provide timely processing and release of Information requests, scanning, and indexing documents into patient charts.
Requirements:
Task Responsibilities & Competencies:*Include but are not limited to:
- Work as a PSR at CAHC reception desk
- Handle and/or direct patient questions and complaints
- Calmly and effectively guide patients by phone through emergencies.
- Coordinate patient scheduling and flow throughout the day.
- Oversee appointment management and update records of scheduled patients.
- Schedule appointments in accordance with guidelines
- Open a telephone or refill encounter and route to the appropriate pool or staff member.
- Verify and interview patients for necessary registration information to ensure it is correct.
- Inform patients of the company's payment policy; follow payment policy by collecting payment from patients at time of service.
- Understand and follow treatment plans to schedule follow-up appointments as required.
- Follow and track appointments due to no-shows, cancellations, and late arrivals.
- Produce and review reports on staff productivity with staff.
- Prior to the time of appointment, contact insurance companies to verify coverage and fee schedule and complete insurance breakdown accurately and completely.
- Ensure HIPAA compliance and security of medical records.
Minimum Education and Experience: Required:
- High school diploma/GED required,
- Minimum of 1year Previous front desk outpatient health care or physician’s/dental office experience
- Minimum of 1 year of EHR experience, EPIC preferred
- Excellent verbal and written communication skills
- Ability to use Microsoft Office proficiently
Compensation details: 18-21 Hourly Wage
PI24ed0a3e9931-362
Job Description
Job Title: Customer Service Rep
Location: Wheeling, West Virginia
Job Type: temp to hire
Pay Rate: $17.75
Schedule: Monday-Friday 8a-5p
POSITION SUMMARY:
The Customer Service Representative is responsible for answering phone calls in prompt and courteous manner to achieve contractual obligations. Responsible for answering Member's and Provider's questions with a quick and accurate response. They are also responsible for timely completion of all correspondence, faxes, emails, voicemail and reporting functions associated with the Customer Service Department.
QUALIFICATIONS REQUIRED: (Education, Experience, Skills)
1.High School Graduate: prefer 1-2 years college with interest or concentration in health field
2.Strong ability to relate with a variety of people in a non-judgemental manner
3.Strong organizational, verbal and written communication skills
4.Possess some knowledge of the health care system
5.Personal Computer (PC) and Keyboard skills
6.Proper usage of the English Language
7.Courteous manner/even temperament
8.Excellent communication skills
QUALIFICATIONS DESIRED: (Education, Experience, Skills)
1.Previous call center experience
2.Medical Terminology
3.CPT and ICD-9/ICD-10 Coding
4.Familiar with medical and hospital claims
5.Familiar with Prescription Coding (NDC)
6.Familiar with Coordination of Benefits Ruling
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
1.Takes an average of 40-60 calls daily
2.Has established adequate proficiency in using the application necessary to perform the functions of a Customer Service Representative
3.Maintains monthly monitoring score of 90% accuracy or above on the 17 Points of Excellence
4.Demonstrates a complete understanding of departmental policies and procedures
5.Able to perform assigned tasks with minimal supervision
6.Meets requirements on annual performance evaluation
7.Consistently displays a positive attitude and acceptable attendance
8.Increasing improvement in performance and job knowledge
9.Documents calls according to departmental guidelines.
How to Apply:
Visit Mancan Staffing Employment Agency in person during their operating hours:
Address: 1224 Chapline St. Wheeling, WV 26003
Operating Hours: Monday - Friday 9:00 am - 3:00 pm
Required Documents:
When applying in person, please make sure to bring the following documents with you:
-2 forms of government ID
-Resume
For Additional Information:
If you have any further questions or need additional information about the position, feel free to contact Mancan Staffing at (3 Please note that temporary-to-permanent positions are subject to availability, so it's essential to apply promptly and contact Mancan Staffing for the most up-to-date information.
We do offer our temporary employees full benefits such as paid vacation, holidays, 401K, as well as vision/dental/medical. Some of the best companies in the area use Mancan including Fortune 500 companies. It is a great opportunity for you to get your foot in the door with some of the areas top companies.
#DINDC
[Customer Support / Remote]
- Anywhere in U.S.
/ Up to $21 per hour / Medical insurance / 401k / PTO
- As a Customer Services Rep, you will: Address customer inquiries and concerns through various communication channels such as phone, email, and live chat; Maintain a high level of professionalism and empathy while assisting customers; Resolve customer complaints and issues in a timely and efficient manner; Provide accurate and detailed information about company products and services; Maintain accurate customer records and update information as needed; Collaborate with other teams within the company to ensure customer satisfaction and resolution of complex issues...Hiring Immediately >>
Remote working/work at home options are available for this role.
About Us
Sharpcontra is a forward-thinking organization dedicated to delivering impactful solutions with precision, innovation, and excellence. We believe in creating an environment where talent thrives, ideas matter, and every team member contributes to meaningful outcomes. Our culture is built on integrity, collaboration, and continuous improvement-ensuring that every project we undertake meets the highest standards of quality.
Job Description
Job Description
We are seeking a detail-oriented and customer-focused Customer Service Assistant to support our client relations and service coordination. In this role, you will act as a key point of contact, ensuring that inquiries are handled efficiently, solutions are delivered with care, and client satisfaction remains at the highest standard. This position is ideal for someone with strong interpersonal skills and a desire to grow within a professional and supportive environment.
Responsibilities
- Support daily customer inquiries through clear and professional communication
- Assist with order processing, scheduling, and service coordination
- Maintain client records, documentation, and internal updates
- Collaborate with internal teams to ensure seamless service delivery
- Address customer concerns with patience, accuracy, and a solution-driven approach
- Contribute to improving service procedures and overall client experience
Qualifications
Qualifications
- Strong communication and interpersonal skills
- Ability to multitask and manage priorities in a structured environment
- High attention to detail and organizational accuracy
- Problem-solving mindset with a customer-first approach
- Comfortable working independently and as part of a team
- Proficiency in basic office and administrative tools
Additional Information
Benefits
- Competitive salary package
- Opportunities for professional growth and long-term career development
- Supportive, organized, and professional work environment
- Skill-building across customer relations, service operations, and internal coordination
- Stable and structured job type with clear advancement potential
We are currently hiring for 3rd Shift.
$19.00/hr starting pay, increases to $20.00/hr after successful completion of probationary period.
(Applicant understands this is an entry level position and some key components of the successful completion of the probationary period are: attendance, behavior and learning ability).
Cutter Aviation is currently searching for energetic and knowledgeable customer service professionals. The Customer Service Representative (CSR) will function as the primary face of Cutter Aviation and must be an exceptional relationship builder with the drive to provide world-class customer service. The CSR is effectively the Company's store-front at the facility. He/she is the internal representative of our company, to our aircraft owners, operators, business partners, and to the business aviation community.
Key Duties
- Catering to customers; confer with customers by telephone or in person in order to provide information about products and services.
- Reservation process; keep records of customer interactions and transactions. Record details of inquiries.
- Determine charges for services requested, collect payments, or arrange for billing.
- Acknowledge customer dissatisfaction and resolve complaints.
- Refer unresolved customer grievances to designated departments.
- Complete contract forms, prepare change of address records, and issue service discontinuance orders, using computers.
- Check and verify correct orders i.e. fuel and catering, are placed & dispatched to Line Service Technicians. Solicit sale of new or additional services or products.
- Ensure proper FAA and TSA rules and regulations are followed. Perform airfield management activities, which may include escorting passengers and or crew member's airfield via different traveling modes i.e. walking or driving of company vehicle.
- Driving of passengers and or crew members on and off airfield to designation i.e. hotel, main airport, aircraft etc.
- Monitor the arrival, parking, refueling, loading, and departure of all aircraft.
- Maintain air-to-ground and point-to-point radio contact with aircraft. Direct activities related to dispatching, routing, and tracking transportation vehicles such as aircraft.
- Other duties and responsibilities as assigned.
Requirements and Skills
- 1-3 years of Customer Service Experience.
- Must have computer skills. Ability to use radio communication, phonetic alphabet and military time.
- Strong interpersonal and communication skills.
- Excellent Organizational and Customer Service skills with a sincere desire to assist customers.
- Have professional appearance and mannerisms.
- Must be able to multitask.
Applicants selected for employment will be required to pass a pre-employment drug screening, MVD and background check.
