Eastern Communications Jobs in Usa
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Mindlance is here to help you to find the perfect fit with just the right company.
Currently, we are seeking Communications Lead for an exciting career growth opportunity.
Make your next big career move with the kind of position that will allow you to be genuinely passionate about the work you do! Our recruiters will work closely with you to help you get the edge over the competition.
Let Mindlance advocate for you – apply today! “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.” Job Title: Communications Lead Job Category: 12+ Months (Contract) Industry: Banking Job Location : Charlotte, NC 28202 Top 3/5 Skills: Change Management, Communication, SAP S4/HANA, Transformation, ERP Min & Max Pay Rate (Ex: $90.00 /hr.
– $95.00/hr.): Title: Communication Lead Duration: 12 Months (Contract) Location: Charlotte, NC (Remote) Job Description Role Responsibilities: · Lead the program-wide communications strategy across the multiple project workstreams.
· Develop and maintain a communications roadmap aligned with program scope, schedule, and dependencies.
· Establish program standards for messaging, templates, tone, and approval workflows that follow the communication guidelines.
· Ensure compliance with PMLC, TDLC, and risk management routines in all communications.
· Oversee Service Integrator execution of communication deliverables; review and approve content before release.
· Define audience segmentation and stakeholder mapping for impacted business and functional areas.
· Engage with business/functional leaders and impacted individuals through listening sessions, office hours, and feedback forums.
· Create role-based communications and job aids explaining process changes and impacts.
· Coordinate readiness surveys and pulse checks; analyze results and feed insights into risk mitigation plans.
· Craft executive and leadership messaging for steering committees and program updates.
· Publish recurring updates (newsletters, FAQs, release notes, cutover communications) across approved channels.
· Plan and host town halls, webinars, and Q&A sessions to drive engagement and adoption.
· Integrate communications with change management and training plans for timely readiness messaging.
· Develop and execute cutover communication plans, including blackout windows and “Day 1” guides.
· Monitor communication risks and issues, escalate as needed, and implement mitigation strategies.
· Track and report communication KPIs (reach, engagement, sentiment) to program leadership.
· Prepare executive dashboards and briefing packs summarizing communication health and stakeholder readiness.
· Collaborate with Program Managers, Project Managers, Business Leads, Training Lead, and the Service Integrator to ensure messaging supports benefits realization and risk mitigation.
· Conduct impact assessments based on design sessions to evaluate and develop the communication road map.
· Implement the communication roadmap developed in partnership with the Service Integrator.
Must Have Skills/Prior Experiences: · Major financial institution (Category 1 or 2 bank) transformative program experience, preferably ERP or Finance Transformation.
· Familiarity with SAP S/4HANA and OneStream.
· Proven ability to lead program-wide communications strategy for complex, multi-workstream initiatives.
· Demonstrated experience in stakeholder engagement and relationship building, including senior leadership and cross-functional teams.
· Ability to translate technical and process changes into clear, business-friendly messaging for diverse audiences.
· Experienced in developing and executing communications governance frameworks, including templates and approval workflows.
· Proven experience in managing vendors or service integrators for communications delivery.
· Strong facilitation and presentation skills for town halls, webinars, and executive briefings.
· Enhanced planning and organizational skills, including communications calendar management and dependency alignment.
· Ability to translate conversations with process owners and stakeholders into effective communication plans and messaging frameworks.
Plus/Nice to Have Skills/Prior Experiences: · Background in Accounting and Finance as a stakeholder or communications role with experience ensuring GAAP compliance, regulatory reporting, and profitability.
· Experience planning and executing readiness activities, including client and teammate communications for large-scale transformations.
· Prior experience supporting system and user acceptance testing communications and readiness planning.
· Exposure to AI and automation strategy communications within enterprise programs.
· Experience with data strategy communications, including governance and analytics messaging.
· Familiarity with BTP, FRDM, Hyperion, and BPC.
· Certification in Project Management (PMP) or Change Management.
Please follow this link to view the full brochure: Community
Located at the crossroads of Interstate 70 and U.S. Highway 63, Columbia, Missouri, offers the perfect blend of small-town charm and metropolitan amenities. With a population of just over 130,000, Columbia is the largest City in Boone County and serves as a regional hub for education, healthcare, culture, and commerce. Positioned midway between St. Louis and Kansas City, Columbia provides both accessibility and opportunity, making it an ideal location for residents and businesses alike.
Founded with education at its core, Columbia is home to several institutions of higher learning, including the University of Missouri, and continues to thrive as a center for innovation and lifelong learning. The City’s strategic location, coupled with a vibrant economy and award-winning quality of life, attracts entrepreneurs, families, students, and retirees from across the country.
Whether you're looking to advance your career, raise a family, start a business, or simply enjoy a welcoming and well-connected community, Columbia offers an exceptional place to live, work, and grow.
Government
The City of Columbia is a charter City with a council-manager form of government. The Council establishes policy and law and appoints a City Manager who handles the day-to-day management of the City organization.
The City prides itself on being a full-service City for its residents. It has a Fiscal Year 2026 total budget of $608M, 18 departments and over 1,600 full-time equivalent positions across all funds. There are currently five active labor unions, four of which have collective bargaining agreements. The City has a self-funded benefits plan.
Our Vision
Columbia is the best place for everyone to live, work, learn and play.
Our Mission
To serve the public equitably through democratic, transparent and efficient government.
City Core Values
Service, communication, continuous improvement, integrity, teamwork and equity.
The Position
The Communications Director leads strategic communication and engagement initiatives that promote transparency and meaningful collaboration with community members and stakeholders. This position provides executive leadership for the City’s communications and community engagement functions and reports directly to the City Manager. This position is responsible for developing and implementing a comprehensive citywide communications strategy to ensure consistent, accurate, and transparent messaging across all City departments and platforms. The Director serves as the City’s primary spokesperson and leads media relations, public information initiatives, and crisis and emergency communications while advising the City Manager and executive leadership on communication strategies that support City priorities and initiatives.
The Communications Director oversees a newly restructured department responsible for public information, digital communications, marketing, creative services, multimedia production, and community engagement. Working closely with elected officials, executive leadership, and departmental teams, the Director coordinates messaging across the organization, oversees public information campaigns, and ensures the community receives timely and accessible information about City programs, services, and initiatives while managing departmental operations, staff, and budget.
Essential Functions and Responsibilities
- Manages the research, creation and implementation of citywide strategic communication plans and community engagement strategies including crisis and emergency communication plans.
- Collaborates with elected and appointed leaders to develop strategic vision for the department; plans, organizes, and directs the budget, operations, policy, and activities of the department.
- Leads initiatives that promote meaningful community engagement and two-2ay communication between the City and community members.
- Serves as the primary spokesperson for the City of Columbia.
- Serves as the primary point of contact for crisis communications.
- Oversees public relations and cultivates relationships with media and community partners.
- Serves as communications subject matter expert for City leadership.
- Partners with City departments and executive leadership to develop communication strategies, coordinate content, and ensure consistent citywide messaging across all communication channels.
- Oversees public information campaigns and ensures communications are accessible and responsive to community needs.
- Writes speeches, talking points and develops communication plans for leadership.
- Supervises and manages departmental staff, including hiring, performance management, scheduling, employee development, and disciplinary actions, while assigning work, addressing employee concerns, and serving as a liaison between staff and leadership.
- Establishes long-term goals and objectives to align with the city’s strategic plan. Reviews performance management metrics and quality improvement plans to ensure goals and objectives are met.
- Plans, organizes, prioritizes, and directs activities of department to ensure operational effectiveness. Builds an enabling infrastructure that supports employee engagement.
- Ensures compliance with local, state, and federal ordinances, rules, and regulations. Monitors and analyzes legislative changes impacting department and city.
- Manages and/or delegates internal and external customer service requests.
- Reviews and implements policies.
- Attends meetings for City Council, and other meeting bodies; prepares reports and presentations.
- Responsible for department-wide financial decision.Assures that appropriate linkages exist between budget requests and departmental goals and objectives.Monitors budget plan and adjusts as necessary.
Education and Experience
Qualified applicants will have a bachelor’s degree from an accredited college or university in Communications, Public Relations, Public Administration, Marketing or related field, in addition to 9+ years' experience in strategic communications.
The Ideal Candidate
The ideal candidate should be a strategic communications professional with the ability to lead a modern municipal communications program that supports transparency, community engagement, and organizational alignment. This individual should bring strong experience in strategic communications, media relations, and public information, along with the ability to translate complex municipal initiatives into clear, accessible messaging for diverse audiences and actively engaging with the public to foster understanding and trust. The successful candidate should be comfortable advising executive leadership and elected officials, serving as the City’s spokesperson, and managing communications in both routine and high-profile situations.
The ideal candidate should also be a credible and collaborative leader who can build strong working relationships across departments and guide a multidisciplinary communications team. This individual should demonstrate excellent writing and presentation skills, sound judgment, and the ability to manage competing priorities while supporting communication strategies that strengthen trust and connection with the community.
Salary
The City of Columbia is offering a salary range between $110,240 - $169,832, commensurate with experience, and a comprehensive benefits package. Relocation assistance will be available for the successful out-of-area candidate.
How to Apply
Interested applicants should forward a cover letter and resume to:
Reference: CMOCD
Affion Public
PO Box 794
Hershey, PA 17033
717-214-4922
*The deadline to receive resumes is April 07, 2026*
The City of Columbia is an Equal Employment Opportunity Employer.
Job Title: Techno-Functional Consultant – Digital Communication Platforms (AEM)
Location: Northville, MI (Onsite)
Duration: Long Term Contract
Role Overview
We are seeking a Techno-Functional consultant to support and enhance enterprise digital communication platforms while bridging business communication teams and IT. The role focuses on platform operations, troubleshooting, and delivery support across tools such as Adobe Experience Manager (AEM), SharePoint, Workvivo, and enterprise distribution platforms.
This position requires a hands-on techno-functional professional who can work closely with communications teams, infrastructure teams, and vendors to ensure reliable platform performance and smooth delivery of internal communication initiatives.
Key Responsibilities
• Act as the primary techno-functional contact for communication platforms including AEM, SharePoint, Workvivo, and distribution systems
• Support content publishing, platform configuration, and troubleshooting within AEM and related digital platforms
• Assist with testing and execution of communication initiatives such as town halls, internal broadcasts, and email distributions
• Work with Infrastructure and IT teams to resolve technical issues impacting communication platforms
• Monitor and support distribution list reliability and message delivery issues
• Assist with platform integrations and vendor coordination where required
• Support the technical setup and onboarding of communication tools or applications
• Help document and maintain platform usage guidelines and operational playbooks
• Identify opportunities to leverage automation or AI-enabled tools to improve communication workflows
• Collaborate with business teams to translate communication requirements into technical actions
Required Skills
• 5–8+ years of experience in digital platforms, enterprise communication systems, or web content platforms
• Hands-on experience with Adobe Experience Manager (AEM)
• Experience working with SharePoint or enterprise intranet platforms
• Familiarity with internal communication tools such as Workvivo, intranet platforms, or collaboration tools
• Experience supporting enterprise email distribution systems or internal communication platforms
• Ability to troubleshoot platform issues and coordinate with infrastructure or vendor teams
• Strong collaboration skills to work across business and technical teams
Preferred Experience
• Exposure to Adobe Experience Cloud ecosystem
• Familiarity with enterprise communication or employee engagement platforms
• Experience supporting digital communication events or internal broadcasts
• Exposure to AI tools or automation used in digital communication workflows
Ideal Candidate
A hands-on techno-functional professional who enjoys working at the intersection of business communications and enterprise technology, ensuring that communication platforms operate reliably and support business needs effectively.
Overview
The Events & Internal Communications Intern supports the planning and execution of both internal and client-facing initiatives designed to strengthen employee engagement, improve internal communications, and deliver high-quality brand experiences through events.
This role provides hands-on experience in event coordination, internal marketing (endomarketing), and brand activation while working closely with the Events and Endomarketing Manager. The intern will assist in organizing events, supporting internal communications initiatives, coordinating logistics, and ensuring consistent brand representation across experiences.
The position offers a unique opportunity to gain exposure to event strategy, internal culture initiatives, and marketing operations within a collaborative environment.
Key Responsibilities
Event Experience & Coordination
Assist in the planning and execution of internal and client-facing events such as employee engagement activities, client appreciation events, and brand activations.
Responsibilities include:
- Supporting the planning and coordination of internal events, client events, and brand activations
- Assisting with event timelines, project plans, and coordination across teams
- Researching venues, vendors, and event solutions to support event execution
- Helping manage invitations, registrations, and guest communications
- Preparing event materials, presentations, and guest lists
- Supporting on-site execution to ensure a smooth and high-quality experience for attendees
- Assisting with post-event follow-ups, reporting, and feedback collection
These initiatives support the broader event strategy aimed at creating memorable experiences that reinforce the company’s brand and deepen relationships with clients and employees.
Internal Communications & Endomarketing
Support internal communications initiatives designed to strengthen company culture and keep employees informed and engaged.
Responsibilities include:
- Assisting in the development and distribution of internal communications such as announcements, newsletters, and internal campaigns
- Supporting the management of internal communication calendars and messaging schedules
- Drafting and organizing communication materials for internal initiatives
- Helping coordinate employee engagement programs and internal events
- Supporting initiatives that recognize employee achievements and strengthen workplace culture
- Assisting with daily requests and communications needs from different areas of the bank related to events, engagement initiatives, and internal communications
These activities help ensure employees remain informed, engaged, and aligned with the organization’s values and business objectives.
Content & Project Support
- Assist in preparing presentations and communication materials for internal initiatives and events
- Support the development of branded templates and event collateral
- Organize documentation, assets, and materials related to campaigns and events
- Help track project progress and maintain organized records for initiatives
Cross-Functional Collaboration
The intern will collaborate with multiple areas across the organization, gaining exposure to how internal communications, culture initiatives, and brand experiences support broader business objectives.
This includes supporting initiatives that involve teams such as Marketing, HR, leadership, and other internal stakeholders.
What You Will Gain
This internship offers the opportunity to:
- Gain hands-on experience in event strategy and brand experience design
- Learn how internal communications drive company culture and engagement
- Work on real initiatives that impact employees and clients
- Develop project management and organizational skills in a corporate environment
- Collaborate with multiple departments and gain exposure to cross-functional business operations
Qualifications
Preferred:
- Currently pursuing a degree in Marketing, Communications, Hospitality, or a related field
- Strong organizational and time management skills
- Excellent written and verbal communication abilities
- Strong attention to detail and ability to manage multiple priorities
- Interest in event planning, internal communications, or marketing
- Basic to intermediate image manipulation (i.e. Canva)
- PowerPoint and Excel proficiency
Language Requirements:
- Fluent in English and Portuguese is required
Salary Range: $100,000 - $125,000
VISION, MISSION, PLEDGE & VALUES:
Every employee of SIHF Healthcare is expected to uphold our vision, mission, and values. Our actions will reflect our values of Compassion, Diversity/Inclusivity, Excellence, Integrity, Respect and Stewardship creating a culture in which all individuals are treated with dignity and respect. This will result in our vision of an "Enriched health and life in a just society" through the fulfillment of our mission to build partnerships, develop safe and affordable housing, community engagement in building trust and solutions, foster economic development, provide access to comprehensive health care services, and reduce disparities.
CUSTOMER SERVICE COMPLIANCE STATEMENT:
Treat every person with dignity, respect, and kindness by listening with your full attention, address questions/concerns immediately, and accept responsibility to follow through by always doing what you say you will do. You support our customers, and your team, by being patient, understanding and positive, knowing that you are SIHF Healthcare to those we serve.
POSITION DESCRIPTION:
The Vice President of Communications and Mission Advancement is a leadership role responsible for shaping and executing an integrated communication strategy that builds internal and external messaging. Additionally, this role may be extended into communications and development for fundraising strategies that advance the organization's mission, visibility, and financial sustainability. Reporting to the CEO or their designee, this role leads external and internal communications, brand management, and development efforts, including major gifts, grants, and future donor engagement with internal and external partners. The ideal candidate is a strategic thinker, compelling storyteller, and relationship builder who can translate mission into impact and inspire diverse audiences to engage and invest.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Strategic Leadership
- Develop and implement a comprehensive communications and development strategy aligned with organizational mission and culture goals.
- Serve as a senior advisor to the Executive Team and leadership team on messaging, positioning, and stakeholder engagement
- Collaborate across departments to ensure consistent voice, branding, and alignment of priorities
Communications & Marketing
- Oversee organizational messaging, brand identity, and narrative across all platforms
- Lead content strategy for digital, print, media, and public-facing materials
- Manage media relations, including press outreach, messaging, and spokesperson preparation
- Supervise internal communications to ensure staff alignment and engagement
- Oversee website, social media, newsletters, annual reports, and special publications
Development & Fundraising
- Lead and execute a comprehensive fundraising program, including:
- Major gifts and individual giving
- Institutional giving (foundations, corporations, government grants, as applicable)
- Campaigns and special initiatives
- Cultivate, solicit, and steward major donors and key partners
- Partner with the Executive Team Director and Board on donor strategy and engagement
- Oversee donor communications, stewardship, and reporting
- Ensure accurate tracking, reporting, and analysis of communications and future fundraising targets are established and met.
Team & Operations
- Lead, mentor, and supervise communications and development in coordination with leadership, consultants, and partners.
- Establish and comply with annual budgets for effective use of resources.
- Evaluates and establishes systems, workflows, and performance metrics to against impact on culture and mission.
- Ensure compliance with all regulatory bodies and communication standards.
KNOWLEDGE, SKILLS, ABILITIES:
1. Experience working within a nonprofit, foundation, or mission-driven organization.
2. Knowledge of digital platforms, social media, and digital marketing tools.
3. Strong media relations expertise and public-facing spokesperson experience.
4. Proven ability to work effectively with senior leadership and external partners.
5. Strategic and analytical thinking capabilities.
6. Strong relationship-building and public speaking skills.
7. Effective storytelling and message development abilities.
8. Demonstrated leadership, collaboration, and people management skills.
9. Sound judgment, discretion, and high emotional intelligence.
EDUCATION AND EXPERIENCE:
1. Requirements for that communications job update: Bachelor's degree in Communications, Public Relations, Marketing, or related field (Master's preferred)
2. Minimum eight (8) years of progressive leadership experience in communications, with at least three (3) years in a senior leadership role within a healthcare, nonprofit, or mission-based organization.
3. Demonstrated ability to manage budgets and complex, multi-stakeholder initiatives.
4. Demonstrated success in fundraising or major gifts is a plus.
5. Exceptional written and verbal communication skills.
PHYSICAL DEMANDS:
Light physical activity performing non-strenuous daily activities of an administrative nature in office and clinical areas throughout all SIHF facilities.
WORK SCHEDULE:
Normal work hours for this position are Monday through Friday; 8am to 5pm, unless otherwise specified by leadership.
COMPLIANCE STATEMENT:
Abide by the requirements all applicable State and Federal laws.
MEDICAL HOME STATEMENT:
Be aware and understand expectations and responsibilities of the Patient Centered Medical Home. Understand role, complete relevant duties, and the requirement to maintain highest level of proficiency within scope, as part of this team-based approach in the patient care continuum.
Accounting, Finance, Human Resources, Information Technology, Operations Planning & Support, Sales & Marketing) area to support department and/or function objectives.
Generally works with considerable independence, developing operating plans and related operational processes within their department and monitoring the flow of work between their department and others in alignment with broader business objectives, selecting and developing effective engineers and work teams, and developing their organization through reliable systems and processes.
Business Context Marriott Vacations Worldwide (MVW) is a leading global vacation company that offers vacation ownership, exchange, rental and resort and property management, along with related businesses, products, and services.
The Company has over 120 vacation ownership resorts and approximately 700,000 owner families in a diverse portfolio that includes some of the most iconic vacation ownership brands.
The Company also operates exchange networks and membership programs comprised of nearly 3,200 affiliated resorts in over 90 countries and territories, as well as provide management services to other resorts and lodging properties.
As a leader and innovator in the vacation ownership industry, the Company upholds the highest standards of excellence in serving its customers, investors and associates while maintaining exclusive, long-term relationships with Marriott International, Inc.
and Hyatt Hotels Corporation for the development, sales and marketing of vacation ownership products and services.
The vision of MVW is to strive to build long-lasting relationships with their Owners, Members, customers, and associates to help them live their lives to the fullest.
Innovation.
Integrity.
Excellence.
This is the story of MVW.
And while the company spans brands and businesses, decades and continents, their shared inspiration continues to drive them forward: delivering unforgettable experiences that make vacation dreams come true.
Global Technology Context The Global Technology (GT) team at Marriott Vacations Worldwide (MVW) is on a multi-year journey to modernize technical and digital products and platforms across all business lines.
This role demands a highly motivated mentor with a technical understanding of the range of resort operations technical products in solving complex business challenges.
Proven success as a mentor developing and retaining technical talent on high performing teams is required.
The incumbent is a proven leader, a consensus builder, and an integrator of people, processes, and technology.
Specific Job Summary The Unified Communications, Sr.
Engineer is responsible for all processes and technology in support of ensuring the Company’s strategic direction related to Contact Center and Resort PBX systems This role provides technical guidance to a team of engineers and the efforts of vendors and business partners to understand business requirements by developing, refining, and meeting all SLAs as required within this area of responsibility.
This critical role reports directly to the Associate Director Unified Communications while working closely with other GT disciplines, GT Security and Controls, Internal Audit, Asset Management, Procurement, and other groups as identified to ensure compliance with set requirements.
CLS Generic Expected Contributions Contributes to team, department and/or business results by performing complex quantitative and qualitative analysis for business processes and/or projects.
Often manages small projects, business processes or parts of larger ones.
Responds to, solves, and makes decisions on more complex/non-routine business requests with limited to moderate risk.
Assists more senior associates in achieving business results by: identifying opportunities to enhance the effectiveness of business processes.
participating in setting department operating plans.
achieving results against budget within scope of responsibility.
Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge.
Performs other duties as appropriate.
Working Relationships Global Technology Teams and Leadership Regional and Site Leadership Corporate Leadership Vendor/Suppliers POS Pod members Global Technology Services Resort End User Support Teams Resort Operations Business Leaders Specific Expected Contributions Provide oversight and technical direction to the Unified Communications engineering team: works with Associate Director to manage and develop engineers and admins, and serve as subject matter expert for the Unified Communications Engineering team on a day-to-day basis.
Responsible for supplier outcomes to ensure alignment and achievement of goals and objectives established as they relate to the Unified Communications Engineering scope.
Ensure that standards and direction are met for Corporate, Contact Center, and Resort Unified Communications Responsible for proactively preventing and reactively resolving identified issues by working closely with GT Partners, Vendors, Suppliers, and Business Leaders.
Works closely with Unified Communications Leadership, GT Security and Controls, Information Security, Business Leaders and other stakeholders to define requirements and develop new features & functionality to optimize business processes.
Manage the implementation of test strategies and matures the team’s skills by introducing progressive testing concepts that focus on efficiency but sacrifice nothing on quality.
Manage defect detection, documentation, and “confirmation of resolution” processes, ensuring that a standard approach is being followed throughout the larger Unified Communications team and that proper tooling and reporting mechanisms are in place.
Defines refining repeatable and continually improving processes.
Mature the team’s capabilities by introducing progressive concepts that focus on efficiency but sacrifice nothing on quality.
Responsible for the Team’s high-level troubleshooting processes across assigned technologies.
Ensures that a standard approach is being followed throughout the Unified Communications team and that proper tooling and reporting are in place.
Encourage a sense of accountability across the organization to foster a culture that “owns” all misses and uses them to drive future process improvements.
Understand the business’s objectives and partner with Unified Communications Leadership to build alignment and buy-in across a global community.
Partner with Unified Communications Leadership to motivate all team members to deliver high quality projects within time and budget.
Maintain vendor relationships and technology road maps, evaluate new technologies for compatibility and security compliance, contribute to endpoint lifecycle management discipline for timely delivery of new services.
Coordinate after-hours support when needed for changes and/or incidents management Assists and provides technical guides to less senior associates in achieving business results Identify opportunities to enhance the effectiveness of business processes.
Provide training and technical guidance to less senior staff, where appropriate, and serve as point-of-contact for problem resolution.
Participate in setting department operating plans.
Research new and innovative solutions and stays informed of industry best practices to promote efficiencies and increased maturity of Endpoint Engineering technologies.
Proactively engages with business and provides updates to leadership on open activities or escalations.
CLS Generic Candidate Profile Successful candidates should possess knowledge, experience and demonstrate leadership skills as follows: Generally, a professional position with specific knowledge in a discipline (e.g., Accounting, Human Resources, Information Resources).
College degree and/or relevant experience typically required.
Specific Candidate Profile Education BS/MS Degree in Engineering or equivalent work experience related to Endpoint Engineering technologies noted previously.
Certifications Preferred ITIL Foundation Certification Project Management Certification Relevant certifications in Network+, CCNA, AWS foundation, MS Foundation, project management, or relevant technologies Experience At least 5 years of Contact Center Technology experience and/or Resort Telephony experience At least 3 years of experience working with APIs and using various authentication methods At least 1 year Resort Telephony experience Project coordination/lead on a global level Skills/Attributes Analytical and Strategic Thinking Advanced knowledge of Contact Center Technologies, WFM, Call & Screen Recording, Reporting, Performance Management, E911 and TCPA Compliances, Voicemail, PMS, Resort Telephony, Scripting, IVR routing Advanced knowledge of common, industry leading Contact Center and Resort PBX configuration methodologies, with awareness of when and how to rely on them Technical Demonstrated experience with collaboration tools (audio, video, web, phone) High Level Experience designing, testing, and deploying IVR Scripts, dialer configurations, interfacing PMS with business systems and PBX/VM, Call Flows etc Advanced knowledge in the Functionality of Contact Center Technologies and Resort PBX systems both on premises and SaaS Project Management Skills ITIL Foundation certification (or higher) a plus, Project Management certification desirable Prior experience leading a team of Unified Communications Engineers with track record of successfully validating and delivering high quality products Experience with Service Now, CA, Jira or similar work management tools required Interpersonal Skills Impeccable communication skills, adept at communicating to all levels of the organization and to a global audience through a wide range of analog and digital formats (verbal, written, presentational, virtual, etc.) Additional Attributes Able to work at a fast pace and encourage others to do so as well Highly self-motivated, self-directed, and detail oriented with the ability to effectively prioritize and execute on tasks and initiatives Basic understanding of Python Fluent in JSON and Visual Basic Required Experience Nice CXone Service Now MS Office Suite i.e.
Visio, Excel, Power Point Preferred Experience 14IP IEX Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Job Title: Manager, ERG Engagement & Communications
Client Location: San Francisco, CA - Hybrid Schedule
Starting: 03/24/2026
Maximum Pay (per hour): 53.33
Job Description:
We are working with a global beauty retailer on their search for a strategic, execution-oriented DE&I program leader to own and elevate our national Pride initiative; driving enterprise-wide engagement, compelling storytelling, and large-scale community activation.
You will lead the planning and execution of 8 major Pride parades nationwide and approximately 60 in-store Brave Space activations, ensuring our values of belonging and equity are brought to life for employees, clients, and the communities we serve.
This role partners directly with senior DE&I leadership and collaborates across Communications, Retail Operations, Marketing, Social Impact, ERG leaders, nonprofit partners, and executive stakeholders. If you thrive at the intersection of culture strategy, brand storytelling, and operational excellence — this is your seat at the table.
Hybrid Schedule: In-person at San Francisco office every Tuesday and Wednesday and on Sunday, June 29th to support the San Francisco Pride Parade.
What You’ll Own
Enterprise Pride Strategy & Program Execution
- Lead end-to-end planning and execution of a national Pride initiative spanning 8 Pride parades and ~60 in-store activations.
- Drive timeline management, asset development, vendor coordination, logistics, and stakeholder alignment across corporate, retail, and distribution centers.
- Partner with nonprofit organizations and external vendors to ensure flawless activation and brand-aligned execution.
- Develop scalable playbooks, tools, and engagement resources that elevate ERG impact and streamline program delivery.
- Track participation, engagement metrics, and program ROI — delivering post-program insights and executive-ready reporting.
DE&I Communications & Inclusive Storytelling
- Own and craft enterprise-wide internal communications supporting Pride initiatives across digital platforms and internal channels.
- Translate DE&I strategy into compelling narratives that inspire participation and deepen belonging.
- Collaborate with creative and editorial teams to ensure inclusive, resonant storytelling across touchpoints.
- Serve as the connective tissue across Corporate, Retail, and Distribution communications to ensure message consistency and cultural alignment.
Operational & Strategic Support
- Partner with DE&I leadership on budget tracking, forecasting, and vendor management.
- Provide structure, clarity, and operational rigor to complex, cross-functional initiatives.
- Anticipate risks, remove friction, and ensure on-time, high-impact delivery.
Who You Are
- 3–5+ years of experience in DE&I, ERG leadership, program management, internal communications, or culture strategy.
- A builder — you don’t just support initiatives, you structure and elevate them.
- Exceptional written communicator with strong editorial judgment and visual storytelling instincts.
- Highly organized with strong project management discipline; able to manage multiple activations simultaneously.
- Data-informed — you use engagement insights and metrics to shape narratives and improve outcomes.
- Deeply culturally aware, inclusive in mindset, and passionate about building belonging at scale.
Why This Role Matters
You will lead one of our most visible culture initiatives of the year — influencing employee engagement, brand reputation, and community impact nationwide.
This is an opportunity to shape how a large, distributed organization activates its values in real time.
POSITION: Marketing & Communications Associate
LOCATION: Emerson Colonial Theatre, Boston, MA
HOURS: FT, some evenings, weekends and holidays, remote options negotiable
ABOUT THE POSITION
· Reporting to the Director of Marketing and Communications, the Marketing and Communications Associate is responsible for curating and creating engaging content for the Colonial’s social media channels, website, and email campaigns; providing customer service on all digital channels; analyzing digital campaign analytics; and assisting in press-related activities.
· Works collaboratively on digital initiatives with multiple central marketing teams including CRM, eCommerce, Social & Content, and Product Management, as well as our external Digital Marketing Consultants at AKA on all paid digital media.
· The Marketing and Communications Associate works closely with show marketing teams, in-house and central Ticketing and F&B teams, freelance designers, agencies, and vendors.
· Administers grassroots marketing strategies and promotional partnerships to boost ticket sales and build relationships with new audiences.
· Alongside Director of Marketing, oversees day-to-day Marketing department responsibilities for Emerson College apprentice cohort.
· Conducts administrative tasks such as payment of invoices, updating venue marquee, and other duties as assigned.
· Success in the role requires the ability to coordinate the work of multiple external clients and vendors simultaneously while communicating changes in design, strategy, and deadlines with the Director of Marketing and Communications and venue management.
PEOPLE, PLACES, and THINGS
· The Emerson Colonial Theatre is the longest continually operating theatre in Boston, MA and is currently in the midst of celebrating 125 years as a theatre for the community. In its storied history, the Emerson Colonial Theatre has debuted such seminal Broadway shows as Porgy and Bess, Oklahoma!, and La Cage aux Folles, among others. In 2018, the Colonial became part of ATG Entertainment and went through an extensive renovation that positioned the theatre to expand programming and host all types of live events at a mid-capacity level (1,600+ seats). Since this reopening, the Colonial has demonstrated its commitment to ATG’s vision in becoming the leading live entertainment provider in the world with performances including the world premieres of Moulin Rouge! The Musical, A Beautiful Noise, and The Queen of Versailles starring Kristin Chenoweth, as well as David Byrne’s American Utopia, Plaza Suite starring Sarah Jessica Parker and Matthew Broderick, comedians Lewis Black, Alex Edelman, Hannah Gadsby, John Leguizamo, and Jacqueline Novak, and a variety of one-night events including Gladys Knight, Samin Nosrat, Diana Krall, The Wiggles, Gregory Porter, Blippi, Imogen Heap, and so much more! We are excited to continue to expand our eclectic programmatic offerings because we truly believe:
Everyone belongs here. There is something for everyone at the Colonial.
· The Marketing and Communications Associate serves the primary function of overseeing all digital communication channels for the venue.
· Supporting the Director of Marketing and Communications in their efforts to realize sales targets by being responsive to changes in expectations and workflow is key for the person in this role.
· Also, the Marketing and Communications Associate represents the Colonial by engaging with followers and responding to inquiries via social media platforms.
EXPERIENCE and SKILLS
· A successful applicant will have a basic understanding of marketing campaign workflows, content management, and experience using digital and social media platforms to market a brand.
· As multiple campaigns run simultaneously, the ability to be adaptable and multi-task are critical.
· Familiarity with social media scheduling tools and graphic design/video editing software a plus.
· If you have a passion for social media, are creative, and have strong organizational skills, this may be the perfect job for you!
COMPETENCIES
· Attention to Detail, Planning and Organization, Customer Focus, Adaptability, Problem-Solving
BENEFITS
· 401K eligible, competitive healthcare plan, flexible hours (as relates to performance schedule), ability to work remotely on occasion.
· Venue is located less than 1 block from public transportation and 2 blocks from garage with employee discounted rates.
· And of course, the ability to attend performances for some of the best live entertainment at one of the most beautiful and historic venues in the world!
ATG Entertainment: Passion Behind Performance
ATG Entertainment is a world leader in live entertainment. Our portfolio of venues includes historic theatres, studio theatres, cinemas, conference spaces, and modern live music arenas. ATG Entertainment own, operate or program 73 of the world’s most iconic venues across the UK, the US and Continental Europe entertaining over 18 million audience members each year.
Through our in-house Production companies and working closely with top producers and promoters ATG presents over 15,000 live performances annually, including Cabaret at the Kit Kat Club, Stranger Things: The First Shadow, Moulin Rouge, The Lion King, Harry Potter and the Cursed Child and Starlight Express as well as popular music and comedy shows.
ATG also owns a leading ticketing platform processing more than 18 million tickets each year for musicals, plays, concerts, comedy shows and a variety of other live events. attracts more than 40 million unique visitors annually. Headquartered in London and Woking, the company also has offices in New York and Cologne.
It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success. Learn more about ATG Entertainment, visit Entertainment’s Inclusion, Diversity, Equity, & Access Mission Statement
A Stage for Everyone
Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are committed to strengthening the sense of belonging by ensuring diversity and equity in everything we do. We strive to make our venues beacons of these ideals in our communities. On stage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves, and everyone feels they belong.
At ATG Entertainment, we provide a stage for everyone.
Drive Coordination, Clarity, and Creative Impact Across a Mission-Driven Marketing Team
The Jewish Federation of South Palm Beach County is seeking a highly organized, strategic, and detail-oriented Marketing & Communications Project Manager to serve as the operational backbone of our Marketing & Communications team. This role bridges strategy, creative development, and execution, ensuring that marketing initiatives across the organization move forward smoothly, efficiently, and with exceptional attention to detail.
The ideal candidate thrives in a fast-paced environment, excels at managing multiple complex projects, and brings a solution-oriented mindset to collaboration. They are energized by workflow optimization, communication, and supporting a mission that strengthens Jewish life locally and globally.
Role and Impact
The Marketing Project Manager plays a critical role in coordinating the many moving parts of our marketing efforts from campaign launches to creative production to cross-departmental initiatives. Their work ensures alignment between internal partners, clarity in timelines, and consistency in output, allowing the team to deliver impactful, high-quality communications that advance the Federation’s mission.
Working closely with creative staff, internal clients, and leadership, this role translates ideas into actionable plans and provides the structure needed for successful execution. Their leadership in workflow, communication, and project tracking helps elevate the visibility, professionalism, and efficiency of the entire department.
Key Responsibilities
Project Planning & Coordination
- Oversee end-to-end management of marketing initiatives, including campaigns, creative asset development, and content production
- Develop project plans, timelines, workflows, and task assignments to guide execution
- Facilitate project kickoffs, ensuring all stakeholders understand scope, objectives, and roles
- Serve as the central communication hub between Marketing and internal partners
- Clarify project requirements, gather inputs, and align expectations across teams
- Provide regular status updates and proactively communicate changes, risks, or blockers
- Manage feedback cycles and ensure consolidated, timely input from all reviewers
- Track progress across multiple concurrent projects and ensure milestones are met
- Route creative assets for review and approval, ensuring quality at each stage
- Facilitate seamless handoff to execution teams, including digital, web, social, and print
Workflow Optimization & Process Management
- Identify opportunities to streamline workflows and improve efficiency
- Document processes, templates, and best practices for repeatable success
- Maintain version control and ensure accurate assets and information throughout each project
- Maintain internal dashboards, calendars, and project management tools (e.g., )
- Provide post-launch reporting and identify opportunities for improvement
Administrative & Operational Support
- Manage project documentation such as briefs, trackers, timelines, recaps, and approvals
- Coordinate meetings, prepare agendas, and record action items
- Assist at events as needed, including on-site support, logistics, or social media coordination
Thrive Here If You Have
- A college degree
- 3–5+ years of project management experience in marketing, advertising, or related fields
- Strong understanding of marketing processes, creative workflows, and campaign life cycles
- Proficiency with project management platforms (e.g., )
- Excellent communication, interpersonal, and conflict-resolution skills
- Exceptional organizational skills with meticulous attention to detail
- Ability to manage multiple projects, timelines, and stakeholders simultaneously
- Strong problem-solving abilities and independent decision-making
- Proficiency with Microsoft Office Suite
- Familiarity with digital marketing, brand management, and content production
- Basic knowledge of email marketing systems (Mailchimp, Brevo, Stripo)
- Ability to translate marketing objectives into clear, actionable plans
Why You Should Work Here
When you join the Marketing & Communications team at the Jewish Federation of South Palm Beach County, you become part of an environment driven by purpose, creativity, and community impact. You’ll enjoy:
- Competitive salary
- Comprehensive benefits including medical, dental, and vision
- 401(k) with employer match
- Generous paid time off, including Jewish holidays
- A collaborative, mission-centered workplace culture
- Opportunities for learning, professional development, and career growth
- The chance to support marketing initiatives that strengthen Jewish life and inspire community engagement
If you excel at project coordination, love bringing order to dynamic creative work, and want your skills to support meaningful impact, we would be excited to hear from you.
The Jewish Federation of South Palm Beach County is an equal opportunity employer. All applicants will be considered without regard to race, religion, gender, sexual orientation, national origin, veteran status, or disability status.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
JOB TITLE: Vice President, Marketing & Communications
REPORTS TO: President, Americas
Job Purpose:
The Vice President of Marketing & Communications is responsible for the design, implementation and monitoring of effective marketing strategies that align with the business goals and strengthen Tom Ford Fashion’s market position. Partnering with the Merchandising, Brand and Commercial leadership teams, this role will steward the Tom Ford Fashion brand image in the Americas, driving commercial success through press, VIP, events which deliver a measurable cultural and business impact. The of Marketing & Communications is accountable for the implementation of regional Marketing initiatives which increase customer awareness and loyalty for the Tom Ford Fashion brand.
Tasks & Responsibilities:
Strategic Leadership & Planning
- Partner closely with Global Marketing, Merchandising, and Commercial teams to define and execute the Americas brand, communications, and marketing strategy across all channels, ensuring alignment with the Tom Ford Fashion global vision.
- In partnership with the President and Global Head of Marketing, establish clear priorities for the region to ensure strategic allocation of resources to maximize brand equity, client engagement, and ROI.
- Develop and oversee the annual marketing and communications budget, ensuring fiscal discipline and alignment with business objectives.
Brand Marketing & Campaign Activation
- Drive awareness, acquisition, and loyalty through integrated retail, digital, and experiential activations tailored to North American audiences.
- Ensure all brand touchpoints uphold the Tom Ford Fashion luxury standards and creative excellence.
- Lead the creation and execution of full-funnel marketing campaigns for key product launches, store openings, and regional brand initiatives.
Communications, PR & Partnerships
- Build and maintain relationships with key media, publishers, and cultural stakeholders to drive editorial visibility consistent with brand positioning.
- Partner with Global Communications on celebrity, VIP, and influencer strategies to strengthen brand desirability in the region.
- Identify and forge strategic local partnerships and event collaborations that enhance visibility and connect the brand to cultural moments.
Event Strategy & Execution
- Oversee regional event planning and execution — from concept through post-event analysis — ensuring creative excellence, financial accountability, and measurable ROI.
- Guide local teams in adapting global materials and messaging for market relevance.
Insights, Analysis & Market Intelligence
- Establish and track KPIs to measure campaign and event effectiveness; lead post-mortems to apply learnings to future initiatives.
- Monitor competitor activity and evolving market trends, providing strategic feedback and recommendations to HQ.
- Collaborate with Global teams on consumer insights and leverage findings to refine regional strategies.
Leadership & Team Development
- Lead, inspire, and develop a high-performing team across marketing and communications disciplines.
- Champion cross-functional collaboration, empowering teams to deliver excellence in execution and innovation.
Qualifications
- 10+ years of progressive experience in luxury marketing, public relations and communications.
- Proven success leading integrated regional marketing strategies within a global brand framework.
- Strong understanding of the North American luxury consumer and media landscape.
- Deep aesthetic sensibility, business acumen, and ability to balance creativity with commercial priorities.
- Exceptional leadership, communication, and project management skills.
- Strong business acumen with experience managing P&Ls, budgets, and cost-efficiency programs.
- Exceptional interpersonal, analytical, and communication skills; thrives in a collaborative, high-performance environment.
- Highly organized, agile, and capable of managing multiple priorities in a fast-paced, client-focused setting.
- Travel as needed.