Docsify Cli Jobs in Usa

Senior Business Analyst Life & Annuities

Onsite in WDM office 4 days a week

Contract

Overview:

We are seeking an experienced Senior Business Systems Analyst (AI Enablement) to support ***’s AI transformation initiatives. This role will partner with ***’s BSA team, IT leadership, and PMO to understand current SDLC processes, identify pain points, gaps, and inconsistencies across teams, and translate findings into a more streamlined, AI-enabled operating model.

The BSA will assess our current requirements elicitation process and help define how an AI-infused approach can significantly improve the thoroughness, completeness, and quality of user requirements specifically for consumption by an AI coding agent. This includes identifying cross-system dependencies, non-functional requirements, and user personas from initial requirement elicitation through Jira story creation. This role will help transform our BSA capabilities by leveraging custom-built AI solutions to accelerate cycle time, improve consistency, and reduce downstream rework.

This role will also define measurable success criteria and develop metrics to evaluate process improvements and AI impact across the SDLC: gathering requirements across several other SDLC-related AI initiatives and provide light project management support across multiple AI workstreams.

Key Responsibilities

Assess current BA workflows, documentation standards, and impact analysis processes from user requirement elicitation through Jira story creation, identifying gaps, redundancies, inconsistencies and improvements across teams.

Identify friction points and define AI-enabled use cases with measurable business outcomes.

Drive feedback loops for AI proofs of concept (POCs) delivered to teams by gathering structured user input, measuring adoption and effectiveness, and incorporating insights into iterative improvements.

Develop clear, actionable requirements including user stories, acceptance criteria, non-functional requirements, personas, and upstream/downstream system impacts.

Determine and help establish processes or patterns to ensure user requirements align with current system capabilities. Proactively identify cross-system dependencies, technical constraints, gaps, and system limitations in collaboration with engineering teams to ensure requirements are technically feasible and implementation-ready.

Support backlog grooming, sprint planning, demos, and pilot validation sessions.

Track progress across multiple AI initiatives, manage dependencies and risks, and maintain clear stakeholder communication.

Develop and maintain lightweight project plans, timelines, and status reporting to ensure AI initiatives remain aligned with business priorities and strategic objectives.

Required Qualifications

5+ years of Business Analysis or Business Systems Analysis experience in technology or software environments.

Strong requirements elicitation, documentation, and facilitation skills.

Experience working in Agile environments with cross-functional teams.

Practical familiarity with AI tools (e.g., Claude Code CLI, ChatGPT, Copilot) and understanding of AI concepts (LLMs, prompt engineering, AI governance, and AI risk considerations).

Strong systems thinking, structured communication, and stakeholder management skills.

Preferred Experience

Experience implementing AI or automation solutions within enterprise environments.

Familiarity with AWS AI services (e.g., AWS Bedrock) or other enterprise AI platforms.

Familiarity with Jira, Confluence, GitHub, or similar SDLC ecosystems.

Experience supporting PMO processes or managing multiple concurrent initiatives along with a functional understanding of Agile practices.

Financial services or insurance industry experience.

Success Measures

Successful delivery of an AI-enabled solution for ***’s BSA team.

Improved BA workflow efficiency, quality, and consistency.

High-quality, implementation-ready requirements that reduce downstream rework and delivery thrash.

Effective coordination, transparency, and measurable progress across AI initiatives.

The Patching / SCCM Administrator will provide Tier III IT operations support across the Office of Information Management (OIM) and SC mission systems, with a focus on endpoint management, patching, and compliance. This role is responsible for operating and maintaining Microsoft Endpoint Configuration Manager (SCCM), Intune, and related patching infrastructure, ensuring timely updates, secure baselines, and compliance with DOE directives and federal IT standards. The ideal candidate will have strong expertise in Windows desktop/server patching, automation, and reporting, while supporting hybrid environments and evolving enterprise service delivery models.

Responsibilities:

• Plan, schedule, and deploy Windows OS and application patches across servers and endpoints in accordance with OIM policy.
• Validate patch compliance against secure configuration baselines and DOE directives.
• Perform pre- and post-patch testing, documenting results and mitigating issues.
• Maintain patch deployment records, including maintenance logs, validation history, and compliance reports.
• Collaborate with cybersecurity teams to remediate vulnerabilities identified through patching gaps.
• Administer and maintain Microsoft Endpoint Configuration Manager (SCCM), including collections, deployments, task sequences, and reporting.
• Support Microsoft Intune for mobile device and modern endpoint management.
• Develop and maintain automation scripts (PowerShell, Azure CLI) to streamline patching and endpoint management tasks.
• Manage software distribution, OS imaging, and application packaging for enterprise endpoints.
• Monitor SCCM infrastructure health, including site servers, distribution points, and SQL databases.
• Continuously monitor patch compliance, endpoint health, and SCCM infrastructure performance.
• Generate and deliver compliance reports to leadership and stakeholders.
• Track and report on capacity utilization, resource consumption, and licensing compliance.
• Detect and resolve patching failures, bottlenecks, and outages in line with SLAs.
• Maintain and update the Configuration Management Database (CMDB) with patching and endpoint configuration items.
• Submit all patching changes via the OIM-approved change management system in accordance with the Change Control Review (CCR) process.
• Evaluate proposed changes for technical and cybersecurity risk, ensuring compliance with secure baselines.
• Maintain documentation of patching SOPs, SCCM configurations, and endpoint policies, reviewed quarterly or after major changes.

Minimum Qualifications:

• Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred.
• 7-10 years of experience in information technology, systems administration or other IT related field.

Other Job Specific Skills:

• Demonstrated technical proficiency equivalent to industry-recognized certifications, such as: Microsoft Certified: Endpoint Administrator Associate, Microsoft Certified: Windows Server Hybrid Administrator Associate, CompTIA Security+ or Network+.
• Vendor-specific certifications in endpoint security or patch management platforms.
• Proficiency in PowerShell scripting, SCCM administration, and automation tools.
• Strong knowledge of Windows OS patching, SCCM infrastructure, Intune, and compliance frameworks.
• Ability to support Windows, macOS, and Linux endpoints as required.
• Familiarity with federal IT compliance standards (e.g., FISMA, NIST SP 800-53).

Preferred Skills:

• Experience with hybrid endpoint management (SCCM + Intune).
• Familiarity with vulnerability management tools (e.g., Tenable, Qualys) and integration with patching workflows.
• Strong troubleshooting skills for patch deployment failures, SCCM infrastructure issues, and endpoint compliance gaps.
• Excellent documentation and communication skills for compliance reporting and operational transparency.
• Knowledge of federal government IT best practices and standards.
• Experience with continuous monitoring and incident response in a federal environment.
• Ability to work under federal IT security protocols and procedures.
• Understanding and application of FISMA (Federal Information Security Management Act) requirements.
• Familiarity with NIST (National Institute of Standards and Technology) Special Publications, particularly SP 800-53 (Security and Privacy Controls for Information Systems and Organizations).
• Experience with the RMF process for federal information systems, including system categorization, control selection, implementation, assessment, and continuous monitoring.
• Strong skills in incident detection, response, and recovery, following federal guidelines and protocols.
• Knowledge of cloud security principles and best practices, particularly relating to the security of cloud services used by the federal government (e.g., FedRAMP).

BMC Helix Control-M Developer is a Support project and requires the candidate to be able to support during weekdays and weekends (if required). The candidate should work with Client and co-ordinate as and when required.

• Good understanding of both Control-M & Helix Architecture.

• Hands on Experience in Control-M/Helix scheduling and batch migration.

• Experience with BMC Helix Control-M features (SLA management, file transfer, API integrations) .

• Experience in Control-M scheduling v9.20, v9.21.

• Experience in MFT, MFT B2B, AWS, Azure, Application Integration features .

• Experience in Control-M Automation API.

• Good knowledge of JSON and Python is essential .

• Knowledge of AWS services, Spacelift for IaC workflows.

• Knowledge of Git-Hub for cloud infrastructure automation and version control.

• Good understanding of ITIL processes.

• Ability to work in Agile environments and manage multiple priorities .

• Ability to work in collaboration with teams at Onshore and Offshore .

• Hands-on experience in Planning and Monitoring domain.

• In depth knowledge in creating new jobs in Control-M/Helix web GUI.

• Defining, monitoring and scheduling jobs based on client requirements.

• Define and configure dependencies between jobs and smart folders to streamline process execution.

• Ability to develop, maintain and restructure batch job workflow definitions.

• Knowledge in setting up variables and configuring calendars.

• Knowledge in CLI or REST API to build, run, and test jobs against an existing Control-M instance.

• Knowledge in creation of workload policies and service definitions.

• Knowledge of Lock Resources and Resource Pool.

• Good knowledge of Helix/Control-M agents and its Host group management.

• Proficient in scheduling FW, MFT, AWS Step Functions, Lambda, OEBS and OS jobs.

• Knowledge of site standards and promotion rules for migrating batches between environments.

• Provide support to migrate jobs from Conrol-M server to Helix environment.

• Knowledge of connection profiles, file encryption and decryption.

• Promote jobs from DEV, STAGE to PROD environment.

• Troubleshoot Job issues and perform root cause analysis for job failures.

• Capable of using Automation API for BMC Helix Control-M.

Position:- Azure Cloud/Infrastructure Consultants

Location: Farmington Hills, MI (Hybrid)

Top Skills (in order of importance)

1. Azure cloud administration (Windows Server in Azure; policies, RBAC, monitoring)
2. Azure networking (VNets, VPN, NSGs, TCP/IP, DHCP, DNS, VLANs)
3. Azure Virtual Desktop / VDI support
4. Networking protocols
5. Azure Directory / Entra ID

Must-Have Experience

• Azure administration (Windows Server in Azure, RBAC, policies, monitoring)

• Azure networking: VNets, NSGs, VPN, TCP/IP/DHCP/DNS/VLANs

• Azure Virtual Desktop or similar virtual desktop infrastructure

• Microsoft Intune (enrollment, Config Profiles, Compliance Policies)

• Entra ID / Conditional Access / MFA / Identity Security

Nice-to-Haves

• PowerShell or Azure CLI scripting/automation

• Relevant certifications (AZ‑104, AZ‑140, MD‑102)

Position Summary:

The Senior Director of Pre-Kindergarten (Pre-K) Programs is a critical, leadership role responsible for the successful academic and operational oversight of the entire Pre-K network across 150 sites. This position ensures high-quality, developmentally appropriate early childhood education for all students by leading curriculum, instruction, assessment, and compliance, while also managing key operational functions such as enrollment, facilities, and staff management to guarantee program efficacy and scalability.

Qualifications:

• Education:

Master’s degree in Early Childhood Education, Educational Leadership, or a related field.

• Experience:

Minimum of 8-10 years of progressive leadership experience in early childhood education, with at least 3 years managing programs across multiple sites (network or district level).

Expertise in child development, developmentally appropriate practices, and Pre-K state/national standards.

Demonstrated success in managing complex operational functions (e.g., enrollment, compliance, facilities) within an educational setting.

Knowledge, Skills, and Abilities (KSAs):

Strategic Planning: Exceptional ability to develop and execute multi-year strategic plans that connect academic, operational, and financial goals.

Data Analysis: Proficiency in using instructional, operational, and financial data to monitor performance, identify trends, and make informed decisions.

Communication: Excellent verbal and written communication skills, capable of presenting complex information to diverse audiences (board members, principals, parents, staff).

Leadership & Influence: Proven ability to lead, influence, and motivate a large, geographically dispersed team to achieve ambitious goals.

Essential Duties and Responsibilities:

• Academic Leadership and Program Quality

Curriculum & Instruction:

Lead the development, implementation, and refinement of a comprehensive, research-based Pre-K curriculum and instructional framework that aligns with state and national early learning standards.

Ensure the consistent implementation of high-leverage instructional strategies and best practices across all sites.

Assessment & Accountability:

Establish a system for formative and summative assessment of student progress, utilizing data to drive instructional improvements and ensuring kindergarten readiness.

Monitor and evaluate the academic performance of all Pre-K sites, providing targeted support and interventions where necessary.

Professional Development:

Design and deliver targeted, ongoing professional development for Pre-K instructional staff (teachers, assistant teachers, instructional coaches) on curriculum, classroom management, and child development.

Coach and mentor site-based Pre-K leadership to build their capacity for instructional supervision.

• Operational Management and Compliance

Enrollment & Outreach:

Develop and execute strategic plans to meet and maintain target enrollment goals across all Pre-K sites.

Collaborate with the marketing team on outreach campaigns targeting families and community partners.

Compliance & Licensing:

Ensure all Pre-K programs are in full compliance with all local, state, and federal regulations, licensing requirements, and funding mandates (e.g., Head Start, state-funded Pre-K).

Oversee collection of progress monitoring data per TEA requirements (CLI)

Oversee the management of facility standards, including health, safety, and physical environment checks, to maintain optimal learning spaces.

Budget & Resource Management:

Manage the network-wide Pre-K program budget, including allocation of resources for curriculum materials, technology, and staffing.

Oversee MOUs related to site management structures.

• Staff Leadership and Management

Talent:

Work to recruit and hire quality applicants and oversee retention strategies for Pre-K teachers and staff.

Maintain a system for performance management, including feedback, evaluations and goal-setting, for all direct reports and provide guidance for site-level staff evaluations.

Collaboration:

Serve as the primary liaison between the Pre-K programs and other Home Office departments (e.g., HR, Finance, Special Education).

Cultivate strong relationships with families, community organizations, and external partners to support program goals.

• Other Duties:

Regular travel as required.

Perform other duties as assigned by district leadership, including the Superintendent of Schools.

Physical / Environmental Factors:

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responsive Education Solutions considers applicants for all positions without regards to race, color, national origin, age, religion, sex, marital status, veteran or military status, disability, or any other legally protected status. ResponsiveEd is an Equal Opportunity Employer.

Job Title: EUC Talent Required (L2/L3 Support)

Job Type: Onsite

Job Mode: Full Time

Job Overview

Teceze is seeking skilled End User Computing (EUC) professionals to support one of our key enterprise clients. The role involves providing L2/L3 onsite and remote support across manufacturing and plant environments, ensuring smooth operation of end-user systems, infrastructure services, and shop floor applications.

Key Responsibilities

• Troubleshoot and resolve issues related to office systems, fabrication, and paint shop floor applications.
• Provide end-user and system support across Syncreon, CLI, and other plant locations.
• Deliver onsite support for network changes, hardware installations, and system upgrades.
• Support and maintain the SCCM environment and assist with Microsoft Intune configurations.
• Ensure security vulnerabilities are remediated for shop floor (SF) machines and workstations.
• Manage hardware lifecycle activities, including asset tracking, shipments, replacements, and returns.
• Configure, manage, and troubleshoot printers, scanners, and peripheral devices.
• Provide L2/L3 support for:
• Windows and macOS operating systems
• End-user devices
• Core infrastructure services
• Participate in plant leadership meetings and weekly change management calls.
• Support patching and upgrade activities in line with organizational standards.
• Adhere to defined operational standards, SLAs, processes, and service objectives.
• Maintain accurate documentation for service desk procedures and end-user processes.
• Escalate major incidents and service interruptions to Plant Leadership and the MIM team in a timely manner.
• Coordinate with onsite hardware and service vendors for issue resolution and installations.

Required Skills & Qualifications

• Strong experience in EUC / Desktop / IT Infrastructure Support (L2/L3).
• Hands-on experience with Windows OS, macOS, SCCM, and Intune.
• Exposure to manufacturing or plant IT environments is highly preferred.
• Knowledge of network troubleshooting, patch management, and security remediation.
• Experience managing hardware assets, printers, and scanners.
• Excellent communication, coordination, and documentation skills.
• Ability to work independently in an onsite plant environment.

Preferred Experience

• Prior experience supporting shop floor systems in automotive or manufacturing plants.
• Familiarity with ITIL processes, incident management, and change management.
• Experience working with multiple plant locations and stakeholders.

Job Title: Technical Support Specialist

Location: Allen, TX 75002

Duration: 6 Months with the possibility of Extension

Work Shift: 7:00 am to 6:00 pm (M-F)- 8 Hours a day

Pay Range: $25 - $27/hr. on W2

Job Description:

This Technical Support Specialist II will be supporting our Vehicle Intelligence team, providing technical support to the ALPR (Automatic License Plate Reader) Division.

Job Description

• The Technical Support Specialist II will be interacting with police and is responsible for diagnosing and resolving customer issues through phone, web, email, and direct customer interaction.
• They are also responsible for maintaining critical relationships developed by other departments throughout the problem/resolution cycle.
• Communicate outages notifications and ticket statuses to customers
• Additionally, they will communicate actively with the Product team and Engineering departments detailing specific customer issues.
• Answer Inbound and make Outbound Technical Support Calls (about 30 to 40 calls/day)
• Self-assign and take ownership of tickets from queue
• Accurately document product issues and convey workarounds and fixes to customers.
• Follow procedures for internal escalation of issues to the appropriate internal teams.
• Track and resolve issues
• Interface with Product team and Engineering on customer issues and comments
• Help Maintain online Knowledge Base
• Provide Technical Assistance to Regional Sales Managers daily

Experience and Skill Requirements

• 2–3+ years of experience in Technical Support and/or application support roles.
• Experience in a remote technical support environment is a plus.
• Foundational knowledge of ITIL is a plus.
• Extensive Hardware, Software and Networking troubleshooting.
• Strong working knowledge of Windows Server 2016, 2012, 2008; Windows 7, 8, 10.
• Strong working CLI experience with various Linux distributions (Ubuntu/CentOS preferred).
• Familiarity working with Azure Cloud and containers.
• Familiarity with technology and products is a plus.
• Strong troubleshooting, problem-solving and analytical skills.
• Strong communication skills (verbal, written and presentation).
• Good time management skills with the ability to set priorities and meet deadlines.
• Strong working knowledge of Routers, switches, VLANs, VPN, DHCP, TCP/IP.
• Strong working knowledge of various WIFI technologies and practices.
• Knowledge of Virtualization platforms, Hyper-V and VMWare, a plus.
• Strong working knowledge of internet protocols and certificates (HTTPS, SSL/TLS, etc.).
• Experience with PowerShell Scripts.

Education Requirements

• One or more of the following certifications preferred: CompTIA A+, MCP, MCSE, CNA, CCNA, Linux Certifications.
• Minimum High School degree. An Information Technology College degree is preferred
• Previous technical support/engineering/troubleshooting experience

Enterprise Solutions Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About Us:

At Biz2Credit, we are looking for individuals who are ready to join a dynamic and innovative fintech company on a mission to change the lending landscape for small businesses. Our values of Collaboration, Responsibility, Empowerment, Disruption, Innovation, and Trust guide everything we do, and our purpose of helping small businesses succeed drives us forward.

As a company, we believe that with the right tools and support, small business owners can achieve their dreams, and we're here to make that happen. That's why we're dedicated to developing cutting-edge solutions, like our Biz2X platform, a fully configurable SaaS solution that leverages artificial intelligence and machine learning to make lending more efficient, effective, and accessible.

But we're more than just another FinTech company. We're a team of individuals who bring their unique personalities, backgrounds, and experiences to work every day. We believe that diversity makes us stronger, and that's why we value a culture that is inclusive and supportive. We're looking for people who are excited about the opportunity to make a difference, who want to work in an environment that is both challenging and fun, and who are eager to bring their whole selves to work.

So, if you're someone who is eager to join a company that is making a real impact, who values a positive and inclusive workplace culture, and who is ready to be a part of a team that is changing the lending landscape, we want to hear from you. Come join us and be a part of something truly special at Biz2Credit.

About the Role

Biz2Credit is launching a new small-business credit card, and we are hiring a Director of Credit Card Risk Strategy to build and scale the risk engine that powers the product. This role sits within the Risk organization and focuses on designing and executing the fraud and credit strategies required to safely grow a new card portfolio.

You will own fraud and credit risk strategy across the full lifecycle, partner with Data Science on model development, work with product and engineering to implement rules and logic, and collaborate with vendors who support fraud detection, identity verification, and credit decisioning. This is a hands-on, analytics-driven role for someone who has built or scaled card risk systems before.

Key Responsibilities

Fraud Risk Strategy & Analytics

• Develop and manage fraud strategies across the full credit card lifecycle: KYC, KYB, onboarding, transaction monitoring, disputes, and chargebacks
• Build and optimize fraud rules, signals, and decisioning logic
• Partner with Data Science to develop or enhance fraud models
• Monitor fraud KPIs, emerging patterns, and loss trends to adjust strategy
• Work with fraud vendors and platforms to implement rules, workflows, and detection capabilities

Credit Risk Strategy & Analytics

• Own credit line assignment, credit line increases (CLI), credit line decreases (CLD), and ongoing credit monitoring
• Develop and refine credit risk segmentation, cutoffs, and exposure strategies
• Partner with Data Science online assignment models and credit risk models
• Build dashboards and analytics to track credit performance, delinquencies, and portfolio trends
• Continuously optimize credit policies to balance growth and risk

Card Program Buildout & Scaling

• Contribute to building the fraud and credit risk foundation for a new credit card program
• Support scaling of the portfolio through iterative strategy, analytics, and model improvements
• Ensure risk systems, rules, and logic are implemented correctly across product, engineering, and vendor platforms

Cross‐Functional Collaboration

• Work closely with product, engineering, operations, and external vendors to launch and scale long duration programs
• Translate risk strategy into technical requirements for implementation
• Partner with compliance teams as needed; deep expertise not required, but familiarity with Reg Z, Reg B, FCRA, and UDAAP is helpful

Qualifications

• 5–10+ years of experience in credit card fraud risk, credit risk, risk analytics, or risk modeling
• Hands‐on experience with fraud lifecycle management: KYC, KYB, onboarding, transaction monitoring, disputes, chargebacks
• Experience with credit line strategy: limit assignment, CLI, CLD, and credit monitoring
• Strong analytics background; proficiency in SQL required, Python preferred
• Experience working with fraud and/or credit risk vendors and platforms (e.g., decision engines, fraud tools, KYC/KYB providers)
• Experience building or scaling risk strategies for a credit card program
• Ability to work cross functionally with product, engineering, data science, and vendors
• Familiarity with compliance requirements for credit cards; ability to partner with compliance teams

Who Thrives in This Role

• Someone who has built or scaled a credit card risk engine
• A fraud + credit strategist who is equally comfortable with rules, analytics, and models
• A hands-on operator who can design strategy and also dig into SQL
• Someone who enjoys cross-functional execution and long-term program building
• A risk expert who wants to shape the foundation of a new card product

Lead Windows System Administrator - Previous experience working in the Retail Industry is required.

We’re seeking a talented Lead Windows System Administrator with deep expertise in Microsoft and VMware technologies, Azure cloud services, and Microsoft 365 to join our dynamic team managing the core infrastructure that drives business operations.

In this role, you’ll support both on‑premises and cloud environments, play a key role in infrastructure initiatives, and ensure the ongoing security, stability, and performance of enterprise systems. The Windows Administration Team is responsible for maintaining and advancing the Microsoft ecosystem, including Active Directory, Microsoft 365, SharePoint Online, SQL, and the broader Microsoft Collaboration Suite. In addition, the team supports key service platforms such as VMware, compute, storage, backup, and other critical infrastructure technologies.

This position requires participation in an on‑call rotation and offers a primarily remote schedule, with on‑site presence approximately four days per month or as needed based on project or support requirements.

A Day in the Life

• Design and implement hybrid infrastructure solutions using Azure IaaS/PaaS and on‑prem vSphere
• Manage Azure services including VMs, networking, storage accounts, Azure AD, backup, and monitoring
• Oversee VMware infrastructure (vCenter, ESXi hosts, HA/DRS clusters, vSAN)
• Administer enterprise storage platforms
• Automate system tasks using PowerShell, Azure CLI, and Terraform
• Lead incident response, root cause analysis, and performance tuning
• Collaborate with security and networking teams to enforce compliance and governance
• Participate in an on‑call rotation and provide support as needed for projects and escalations
• Mentor junior administrators and contribute to infrastructure roadmaps

You’ll Come With

• Bachelor’s degree in Computer Science, Information Technology, or a related field (preferred)
• 5+ years of systems administration experience, including Windows Server (2016, 2019, 2025)
• Experience with Active Directory, Azure AD, and Microsoft 365 administration
• Expertise with VMware (ESXi, vCenter, vSphere) and virtualization best practices
• Solid understanding of core infrastructure services: DNS, DHCP, DFS, IIS, Group Policy, RDS
• Experience supporting Microsoft SQL Server infrastructure
• Experience with Azure cloud services and Azure DevOps (CI/CD pipelines, infrastructure automation)
• Expertise with Veeam Backup & Replication, including VeeamONE
• Advanced PowerShell scripting skills for automation and configuration management
• Experience with security best practices, patch management, and compliance standards
• Expertise with enterprise server hardware (Cisco, HP rack‑mounted and blade systems)
• Extensive experience with shared storage platforms and architectures
• Working knowledge of monitoring and endpoint management tools such as BigFix, Datadog, or SolarWinds
• Familiarity with ITIL, COBIT, and project management methodologies

Additional Qualifications

• Strong background in risk and compliance, ideally within the payments or financial services space
• Experience with process documentation, including creating documentation from scratch
• Ability to assess and support controls, risks, and operational processes end‑to‑end

Our client, a large, complex enterprise organization, is looking for a Principal AI Engineer to serve as the lead architect and hands-on builder of a unified AI Platform as a Service (PaaS) a secure, multi-tenant foundation that helps internal teams build and operate semantic discovery, conversational experiences, and autonomous agent workflows at scale.

Summary:

The Principal AI Engineer will design and build an enterprise-grade “AI operating layer” that turns modern foundation model capabilities into a governed, reusable platform used across multiple business domains. This role balances approximately 40% hands-on development with 60% platform strategy, personally building core orchestration services, standardized capability interfaces, and trust/safety guardrails. The platform will enable teams to deploy specialized agents that can collaborate via defined protocols, securely access grounded knowledge sources, and execute autonomous tasks within a controlled, high-availability runtime.

Location: Remote (U.S.) / Hybrid options may be available based on client needs.

Compensation Range: $145,000 - $250,000 per year plus RSUs & Bonus

Benefits: Very competitive benefits

Responsibilities

• Architect and deliver a self-service AI platform that provides reusable patterns, reference implementations, and standardized building blocks for internal engineering teams.
• Define and communicate a multi-year platform roadmap, ensuring technical priorities map to enterprise outcomes and adoption goals.
• Design and implement stateful orchestration (state graphs/state machines) to handle planning edge cases, recovery, and self-correction in autonomous workflows.
• Build and operate secure remote tool gateways (e.g., MCP-style servers) and implement controlled function-calling interfaces for connecting agents to sensitive enterprise systems.
• Establish interoperability standards for agent-to-agent collaboration, enabling autonomous discovery and reliable task handoffs across independently built agent solutions.
• Design an agent identity and authorization layer that supports fine-grained permissions, auditable actions, and strong accountability for autonomous behaviors.
• Implement a unified knowledge layer using semantic retrieval and multimodal grounding to support accurate, “source-aligned” responses and decisions.
• Build long-term context persistence (“memory”) using retrieval and graph-based storage to preserve institutional knowledge and improve continuity over time.
• Create a trust and evaluation layer with automated testing pipelines to measure quality, safety, cost, latency, and reliability of agent behavior across tenants.
• Own runtime lifecycle management for agent sessions, ensuring high availability, persistence, scalability, and controlled rollout patterns.
• Lead deep code reviews focused on agent-specific failure modes (runaway loops, tool misuse, state growth, unreliable calling patterns) and implement mitigations.
• Optimize inference performance and spend through techniques such as prompt caching, model routing, and workload-aware runtime strategies.
• Act as a technical multiplier by mentoring senior/staff engineers on advanced agentic patterns, evaluation methods, and production hardening.
• Partner closely with Cloud and Infrastructure teams to influence enabling services and platform primitives needed for enterprise AI delivery.
• Raise the bar on engineering quality via documentation, profiling, reliability improvements, and ongoing performance tuning.

QUALIFICATIONS:

Required:

• 10+ years of software engineering experience, including 4+ years operating at a Principal/Architect level.
• 2+ years architecting and shipping LLM-based systems, with demonstrated experience taking agentic solutions into production at scale.
• 5+ years working in agile delivery environments.
• Google Cloud Professional Cloud Architect certification.
• Proven ability to lead technical workstreams and translate business needs into durable platform architectures.
• Strong expertise in asynchronous orchestration (e.g., Python) plus proficiency in a statically typed language (Java, Go, or Rust) for high-concurrency platform services.
• Hands-on experience with stateful graph orchestration patterns and frameworks (e.g., LangGraph/ADK-style approaches) to power robust reasoning workflows.
• Strong cloud-native experience with CLI tooling and Infrastructure-as-Code; proven ability to deploy and scale containerized workloads using container orchestration and serverless platforms.
• Experience designing and operating distributed architectures at scale, including vector stores, graph databases, and structured data pipelines.
• Deep knowledge of multi-agent design patterns and the ability to extend or replace off-the-shelf orchestration when scaling, safety, or reliability requires it.
• Working understanding of modern agent reasoning approaches (Chain-of-Thought, ReAct, Tree-of-Thoughts, Self-Reflection) and when to apply them.
• Experience supporting very high request volumes and/or extremely large datasets in production environments.
• Expertise building semantic retrieval layers, attribute-aware discovery, and stateful persistence for long-lived agent context.
• Strong understanding of MCP-style tool protocols, agent-to-agent interaction patterns, REST/gRPC APIs, OAuth2, and function-calling mechanics.
• Familiarity with microservices architecture patterns and distributed systems best practices.
• Ability to implement observability for agentic systems, including traceability/telemetry and debugging methods for multi-step reasoning and handoffs.
• Awareness of global AI regulations (e.g., EU AI Act) and ability to translate requirements into technical controls and platform governance.
• Strong written and verbal communication skills across technical and business audiences.
• Calm, decisive execution in high-pressure or incident scenarios.
• Highly organized, self-directed, detail-oriented, and effective with limited supervision.
• Ability to support off-hours work as needed, including rotational on-call, weekends, and holidays.

Preferred:

• Bachelor’s or Master’s in Computer Science, AI, or a related field.
• PhD in AI, Distributed Systems, or Cognitive Science.
• Google Cloud Professional Machine Learning Engineer certification and/or specialized certifications in multi-agent systems/autonomous reasoning.
• 3+ years working with distributed caching technologies.
• Experience provisioning and configuring cloud platform resources at scale.
• Experience supporting consumer-facing digital or commerce environments.
• Proficiency with Google Workspace (Sheets, Docs, Slides, Gmail).

About Hansell Tierney:

Hansell Tierney is one of the premier staffing and recruiting companies in the Pacific Northwest. Launched in 2001, we are a woman-owned business that serves and staffs Northwest organizations by doing things the right way, not just the easiest way. Hansell Tierney partners with candidates and clients to match the best candidates with interesting local opportunities. We navigate every relationship with the highest level of discretion and service while holding ourselves accountable to our promises. Our business thrives on our deep understanding of the job market and our ability to skillfully tailor our recruitment process to meet our clients’ unique needs.