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Account Director | Texas
Public Relations | Public Affairs | Corporate Communications
Energy | Land Use | Infrastructure
Account Director
Founded in 2005, Keadjian Associates, a leading strategic communications and management consulting firm, is seeking a full-time account director to begin work immediately in Houston, Texas. The agency specializes in strategic communications and public engagement campaigns around some of our clients’ largest, most complex challenges and initiatives.
The ideal candidate will have over seven years of experience in public relations, public affairs, management consulting or a similar role. The candidate must be an exceptional writer with experience leading teams in developing communication plans, press releases, and talking points, as well as efficiently incorporating feedback from multiple stakeholders.
Keadjian Associates is one of the country’s most respected and trusted corporate communications agencies, serving clients nationwide. The agency is known for industry-leading team member retention and is seeking individuals who thrive in collaborative environments.
As an independently owned firm, Keadjian Associates is able to reward our stellar teammates by offering competitive salaries, an unmatched discretionary performance bonus program and excellent benefits.
While our headquarters are in the San Francisco Bay Area, this role offers a mix of in-office work in Houston and remote work, subject to business and client requirements. Participation in in-person team and client meetings, events and training sessions in Houston or elsewhere will be required.
Candidates should expect approximately one to two multi-day trips per month.
Responsibilities:
- Direct a team developing high-quality, client-ready messaging and materials (e.g., talking points, fact sheets, posters, timelines and production trackers)
- Drive the development of planning presentations, reports, trackers and other management consulting deliverables
- Edit and shape materials to improve the language and tone; ensure messaging optimizes the client’s voice and engages key audiences
- Edit and fact-check materials and give team members constructive, specific feedback
- Work with the in-house graphic design team to brainstorm visual treatments to enhance materials
- Lead client planning calls and team coordination meetings
- Anticipate issues and proactively offer solutions to ensure flawless planning and execution
- Manage and mentor one or more direct reports
Qualifications:
- 5-7 years of experience in corporate communications or management consulting
- Experience at a corporate communications, public relations or public affairs agency or comparable in-house position is required
- Exceptional writing and editing skills
- Ability to work in a fast-paced environment switching seamlessly between multiple projects, turning things around in record time while also paying close attention to the crucial details (i.e., grammar, spelling, consistency of message)
- Superb project management and team management skills
- Ability to understand and carry out oral and written directions with minimal supervision
- Demonstrated interpersonal skills that are well-suited to client and community interactions
- Highly motivated self-starter who can also work collaboratively
- Skilled in Microsoft Office, Excel and PowerPoint
- Bachelor’s degree required
- Experience in the energy, land use or infrastructure sectors is a plus
- Professional fluency in Spanish is a plus
Expected Salary: This position offers a competitive base salary, alongside industry-leading benefits such as end-of-year profit sharing and a performance bonus program for eligible team members. Starting salary will be determined based on various factors, including years of experience, relevant experience type, education and more.
Additional Benefits and Compensation: Keadjian Associates offers a discretionary bonus program for eligible team members, with bonuses awarded based on performance and contributions at the Company’s sole discretion. Additionally, eligible team members can participate in the Company’s 401(k) Program, with competitive employer contributions. The Company pays 100% of premiums for medical, dental and vision benefits for team members and covers 30% of spouse/dependent coverage, with buy-up options available for additional premiums and spouse/dependent coverage.
The Company reserves the right to modify, amend or eliminate any of its employee benefits at any time, consistent with applicable law.
Senior Multi-Media Account Executive
Take Your Media Sales Career to the Next Level:
Are you a high-performing sales professional ready to take your career and income to the next level? At Townsquare Media, we’re seeking a Senior Account Executive who is driven to deliver transformative growth for businesses in the Route 93 corridor, spanning Nashua to Concord. Here, you’ll find a culture built for success — where creativity, autonomy, and collaboration drive extraordinary results.
The ideal candidate has deep expertise in media and digital marketing. You’ll bring trusted relationships, strategic insight, and a track record of exceeding revenue goals. This role is for a seasoned NH-based seller who is passionate about making a bigger difference in their community, leveraging cutting-edge data to inform next-level marketing strategies, and deepening partnerships with business decision-makers.
Why Townsquare Media Group?
Townsquare is a media, entertainment, and digital marketing company focused on helping businesses grow in small and mid-sized U.S. markets. We combine the reach of local radio and digital platforms with powerful marketing tools like streaming TV, social media, email marketing, SEM, SEO, and web design —backed by cutting edge data insights. Townsquare owns 354 radio stations and over 400 local websites in 74 markets, including trusted New Hampshire stations. We invest in our people — with comprehensive training, award-winning proprietary tools, and unlimited earning potential for those who bring drive, insight, and ambition.
What You’ll Do:
As a Senior Multi-Media Account Executive, you’ll serve as a trusted advisor to high-value clients and prospects. You’ll be responsible for developing strategic marketing campaigns, leveraging your network to grow revenue, and guiding clients through complex buying decisions across a full suite of solutions.
Key responsibilities include:
- Own and manage a book of business with a strong focus on new revenue generation
- Leverage your established network to drive opportunities and close high-impact deals
- Conduct high-level client discovery meetings and present custom, data- informed solutions
- Lead strategic planning across integrated campaigns
- Collaborate cross-functionally with internal departments to ensure successful campaign delivery and client satisfaction
- Serve as a mentor and subject matter expert within the sales organization
- Exceed revenue targets
What You’ll Bring:
- 5+ years of B2B sales experience in media, marketing, or advertising (required)
- Deep understanding of broadcast, digital, and programmatic marketing solutions
- A proven track record of quota overachievement and strategic new business wins
- Strong relationships with local business owners and decision-makers in NH, MA & ME
- Expertise in consultative selling and long-term client relationship development
- Exceptional communication, negotiation, and presentation skills
- A strong personal drive, high positivity and collaborative spirit
- Valid driver's license, auto insurance, and vehicle (required)
- BA/BS degree (preferred)
What’s In It for You?
Townsquare Media is where top talent thrives. If you’re ready to do your best work, earn what you’re really worth, and thrive in a culture that celebrates top performers, your next career move is with Townsquare Media.You’ll love the…
- Expansive dedicated support including Digital Strategists, Creative Directors, Graphic Designers, Account Managers, Digital Campaign Managers, Data Analysts & Sales Assistant
- Competitive compensation plan + UNCAPPED earning potential + unlimited sales territory
- 3 weeks PTO + 9 paid holidays (including 2 personal days)
- Volunteer Time Off—give back to your community
- Health, Dental, Vision, and Pet Insurance
- 401(k) with company match + Employee Stock Purchase Plan
- Company-provided laptop & gear
- Ongoing sales and product training
- A respected brand, national resources, and the autonomy to make your market yours
TOWNSQUARE MEDIA BROADCASTING, LLC MAINTAINS A DRUG-FREE WORKPLACE AND IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. APPLICANTS MUST BE ELIGIBLE TO WORK IN THE U.S.
Townsquare Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Townsquare Media complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Townsquare Media expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Townsquare Media’s employees to perform their job duties may result in discipline up to and including discharge.
About the Role
GIGABYTE is seeking a motivated Sales Account Manager (B2C) to manage and grow key retail partnerships while expanding the reach of our award-winning gaming and PC solutions. This role focuses on identifying new business opportunities, strengthening account relationships, and executing strategic initiatives to accelerate growth within the retail channel.
The ideal candidate has strong accountmanagement experience in the technology or consumer electronics industry, is highly analytical, and enjoys working in a fast-paced environment.
Key retailaccounts may include(but are not limited to): Micro Center,Costco, B&H; Photo,and other major partners.
Key Responsibilities
- Manage and develop relationships with key retail accounts to drive sales growth and long-term partnerships
- Identify and pursue new business opportunities within assigned accounts
- Present and communicate the GIGABYTE brand value proposition and product portfolio effectively
- Develop mutually beneficial business plans and strategies with retail partners
- Monitor and analyze business performance metrics including SKU performance, inventory levels, returns, product exposure, and competitive pricing
- Collaborate with internal teams, including Marketing and Sales Operations, to execute channel marketing and exposure strategies
- Negotiate opportunities to expand GIGABYTE’s product presence within key accounts
- Maintain strong account communication and ensure timely execution of business initiatives
Qualifications
Required
- Bachelor’s degree in Business, Marketing, Technology, or a related field
- 3–4 years of retail account management experience in the technology or consumer electronics industry
Preferred
- Knowledge of industry trends, competitive landscapes, and customer purchasing behavior
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook, Word, Teams)
- Ability to quickly learn new product portfolios and communicate their value and differentiation
- Strong analytical, negotiation, and problem-solving skills
- Ability to translate technical product features into business value for customers
- Self-driven with the ability to work independently and manage multiple accounts
Additional Information
Travel Requirement: Up to 20% business travel may be required for major business events such as QBR meetings, tradeshows, and partner engagements.
About Us
Gigabyte is an international manufacturer and distributor of computer hardware products including motherboards, graphic cards, laptops, PC desktops, and more. We are actively looking for individuals to be a part of an organization committed to offering passionate fans with innovative technology.
We offer an exceptional benefits package as part of our total compensation plan, such as:
- Medical Insurance (100% of employee monthly premium covered by company)
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401(k) Retirement Plan
- Paid Holidays (including whole week of Christmas off)
- Paid Vacation Days
- Paid Time Off / Sick Days
If you believe that you are a qualified candidate for this position, please apply and e-mail us your resume.
-24 month contract, pay $34/hr
Job Summary:
Responsible for conducting research, development and manufacturing laboratory experimentation and other scientific activities to support Ventana projects. Exercises technical expertise and discretion in the design, execution and interpretation of experiments that contribute to project strategies. Prepares technical reports, summaries, protocols and quantitative analyses. Presents and discusses results of experiments within department and project team. Maintains high level of professional expertise through familiarity with scientific literature and may participate in conferences and professional societies. Follows company policies and procedures for GMP, GLP, Design Control and others as appropriate. Maintains complete and accurate laboratory documentation and electronic files. May act as principal investigator in conducting own experiments
Responsibilities:
• Designs a wide range of experimental protocols.
• Executes bench experiments; makes detailed and general observations and analyzes data.
• Prepares technical reports, summaries and quantitative analyses.
• Maintains complete and accurate records.
• Normally receives general directions on routine and new assignments.
• Identifies and implements improvements to work processes and laboratory environment.
• Recognized expert for area of expertise.
• Recognizes and documents activities for publication and/or patent potential.
• Works on complex problems in which analysis of situations or data requires an in-depth evaluation of various factors.
• Exercises judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for obtaining results.
• Participates in cross functional technical teams such as a failure investigation or core team.
• Works well in a team environment by being a productive project team member, suggesting creative solutions to problems and providing input to project planning.
• Establishes interfaces across other organizational groups.
• Trains others in areas of expertise.
• Troubleshoots problems and institutes corrective action.
• Prepares and presents experimental procedures and results in group and project teams.
• Monitors work to ensure quality and continuously promote Quality First Time.
• Other duties as assigned by management.
Education:
Bachelor's in science required with 4+ years of experience
Skills:
• Knows wide range of experimental techniques and skilled in their applications.
• Capable with searching scientific literature to gain general and specific information.
• Skilled with use of word processing, spreadsheets, graphical and presentation software applications.
JOB DESCRIPTION
The Social Media Program Manager is responsible for planning, coordinating and executing external social media activities for The Guthrie Clinic (TGC). This includes planning, promoting and monitoring our presence on sites such as Facebook and LinkedIn. The Social Media Program Manager will actively listen for sentiment being shared by TGC constituents on a variety of social media platforms and respond accordingly. The Social Media Program Manager will also coordinate the strategic development of tools for online community building with our patients.
The Social Media Program Manager stays abreast of trends in social media and new social media platforms and best practices to determine when and how TGC should engage in new opportunities.
The Social Media Program Manager will provide detailed project coordination among technical, content and creative sources to develop engaging and meaningful content while maintaining the highest degree of customer service. The Manager will also track performance by collaboratively setting goals and analyzing the results of social media activities.
The Social Media Program Manager provides leadership and direction throughout the enterprise and to departments and groups surrounding social media strategy and tactics. This position will be responsible for mentoring and managing different levels of staff whom they do not have a direct reporting relationship with. In addition, this position will provide general project supervision within the Marketing & Communications team, ensuring that detailed project responsibilities and deadlines are met through efficient coordination and collaboration of resources.
Experience
At least five years social media, marketing, or communications. Strong preference given to health care experience.
Education
Bachelors’ Degree is preferred. If no degree, five years’ experience in health care marketing, graphic design or clinical administrative support experience is required.
Essential Functions
- Strategic Planning and Execution:
- Develop and implement comprehensive social media strategies that align with the overall marketing and communication goals of The Guthrie Clinic (TGC). This includes setting measurable objectives, identifying target audiences, and selecting appropriate social media platforms
- Content Creation and Management:
- Lead the creation of high-quality, engaging, and relevant content for various social media platforms. This includes writing, editing, and curating content, as well as overseeing the production of multimedia content such as videos, infographics, and podcasts
- Analytics and Reporting:
- Utilize advanced analytics tools to track and measure the performance of social media campaigns. Provide regular reports and insights to senior management, highlighting key metrics, trends, and areas for improvement
- Crisis Management:
- Develop and implement crisis communication plans for social media. This includes monitoring for potential issues, responding to negative feedback, and managing the organization's online reputation during crises
- Collaboration and Leadership:
- Work closely with cross-functional teams, including marketing, public relations, customer service, and IT, to ensure cohesive and integrated social media efforts. Provide leadership and mentorship to junior team members and other departments involved in social media activities
- Innovation and Trend Analysis:
- Stay updated with the latest trends, tools, and best practices in social media. Identify and recommend new opportunities for TGC to engage with its audience and enhance its social media presence
- Community Engagement:
- Foster and manage relationships with key influencers, partners, and stakeholders. Engage with the online community by responding to comments, messages, and inquiries in a timely and professional manner
- Training and Development:
- Conduct training sessions and workshops for staff on social media best practices, tools, and strategies. Promote a culture of continuous learning and improvement within the organization
- Budget Management:
- Develop and manage the social media budget, ensuring efficient allocation of resources and maximizing return on investment
- Compliance and Governance:
- Ensure all social media activities comply with relevant laws, regulations, and organizational policies.
- Become an advocate for The Guthrie Clinic in social media spaces, engaging in dialogues and answering questions where appropriate
- Coordinate the strategic development of tools for online community building with our patients; participate in evaluation of solutions to help develop The Guthrie Clinic’s online communities
- Establishes and maintains rapport and credibility with constituents at all levels across the enterprise
Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community.
The Guthrie Clinic is an Equal Opportunity Employer.
The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
eCommerce Design Specialist
$45.00 - $55.00 per hour
Monday – Friday 8:00 am – 5:00 pm
Columbus, Ohio, Hybrid
6 Month Contract
Why You’ll Love This Job:
- Hybrid schedule
- Equipment for the job needs
Dawson has partnered with a Columbus-based corporation to assist in finding an eCommerce Design Specialist. The eCommerce Designer will report to the eCommerce Experience Lead within the agency and is responsible for creating visually compelling and user-centric digital assets that support brand initiatives across retail and direct-to-consumer eCommerce channels. This role combines creative design expertise with a strong understanding of eCommerce channel best practices to deliver engaging experiences that reduce friction and drive business results.
What You’ll Do:
Visual Design – eCommerce Focus:
- Translate client needs and branding strategies into design strategies.
- Create concepts, artwork, and layouts for digital projects based on creative briefs and client meetings
- Collaborate closely with cross-functional partners (Writers, Project Manager, Content Strategists) and creative studio teams to produce on-brand and eye-catching campaign tactics
- Select colors, fonts, photographs, illustration, and other design elements to meet creative objectives
- Work within brand guidelines to create layouts that reinforce a brand’s style or voice through its visual touchpoints and ensuring consistency in designs and content across all of the brands digital platforms
- Clearly present design ideas and concepts for campaigns and projects
eCommerce Subject Matter Expert:
- Experience designing Product Detail Pages, A+ Content/Enhanced Content, and Brand Stores
- Ability to effectively design within specific retailer guidelines and best practices
- Proven ability to create designs for eCommerce that compel and convert
- Stay current on eCommerce design trends, tools, and technologies to continuously improve creative output
What We’re Looking For:
- Bachelor's degree preferred in Digital Design, Graphic Design, Multimedia Design or a related field
- 5+ years of professional digital design experience, advanced understanding of design and visual principles
- Demonstrated portfolio showing creative, design and software skills, and experience with eCommerce PDP’s, A+ Content/Enhanced Content and Brand Stores.
- Knowledge of design software programs, such as Figma, AEM, and Adobe Creative Suite Applications
- A team player with exceptional organizational and technical skills
- Proven ability to prioritize and manage work in a fast-paced environment that may also have complex demands, including multiple projects with dependencies on other teams.
- Ability to handle multiple projects with short deadlines.
- Ability to prioritize tasks, communicate progress and meet deadlines.
SENIOR STATISTICAL PROGRAMMER
Contract: 12+ MONTHS RENEWABLE (FSP)
Location: Remote US, Pacific hours required
*Please note we are specifically looking for candidates who have late phase oncology experience working for small to mid-size companies*
3rd party companies can kindly ignore.
SUMMARY:
A clinical-stage biotech company in the Bay area is in need of a Senior Statistical Programmer to support the team on a long-term basis. This organization is dedicated to the development of oncological therapeutics. With a growing pipeline the workload is picking up, and the Programming team needs more support.
This consultant must have strong tenure and experience in late-phase oncology clinical trials, preferably solid tumor. The best individual will thrive in a fast-paced environment, be willing to wear multiple hats and have excellent communication skills. They will be a part of a very experienced team and must be able to work well both independently and with the rest of the team with a high degree of independence and decision making.
QUALIFICATIONS & REQUIREMENTS:
- 10-15+ years of statistical programming experience (small-mid sized sponsor company experience is required)
- Late-phase Oncology experience is required; preferable to have solid tumor experience and understanding of RECIST criteria
- Able to independently develop SAS programs and specifications (SDTM, ADaM), for use in study or other analyses
- Experience with data integration used for clinical summaries and/or creation and quality control of statistical submission components to regulatory agencies
- Experience creating and maintaining listings, tabulations, graphical summaries, and formal statistical estimates and tests.
- Excellent understanding and review of CRFs/CRF specs, protocols, etc.
Social Media Design Specialist
$30.00 - $35.00 Per Hour
One-Year Contract
Compensation Depending on Experience
Columbus, Ohio
What does the position offer:
- One-year contract
- Hybrid schedule
- Equipment for the job needs
Primary Job Function
Dawson has partnered with a Columbus-based corporation to assist in finding a Social Media Design - Content Creator. The role is part of the Strategic Services Team within their creative agency. It is made up of highly skilled and collaborative cross-functional partners that work together to solve complex problems in innovative ways and create experiences that delight.
The Social Media Design - Content Creator will be responsible for planning and producing high-quality content across various social media platforms to drive business objectives and engage our brand’s target audiences. This role involves creating visually appealing and compelling social content in the form of images, videos, reels, infographics, etc. that align with our brand identities and marketing goals.
What you'll be doing:
- Develop and execute creative content strategies for multiple social media platforms (e.g., Instagram, Facebook, TikTok, Reddit, etc).
- Conceptualize, shoot, design, write, and edit engaging social media content with ability to iterate and execute ideas quickly.
- Collaborate with the social media experience team to ensure content aligns with overall marketing strategies and campaigns.
- Monitor social media trends, competitive activities, tools, and applications, and apply best practices to enhance content performance and drive content creation efficiencies.
- Adjust content strategies based on content performance metrics to improve engagement and reach.
Who we're looking for:
- Bachelor's degree in Graphic Design, Marketing, Communications, or a related field.
- Proven experience as a Social Media Content Creator or similar role.
- Strong portfolio showcasing creative and engaging social media content across social platforms.
- Proficiency in social content creation tools and software, such as native in-app creative tools as well as Adobe Creative Suite (Photoshop, Illustrator, InDesign Premiere Pro, Firefly).
- Excellent visual design skills and a keen eye for aesthetics and details relevant in the social space.
- Experience with video production for social media and editing.
- Strong copywriting and storytelling abilities.
- Excellent presentation and interpersonal skills.
- Knowledge of social media platforms, algorithms, and best practices.
- Strong organizational and time-management skills, with the ability to handle multiple projects simultaneously.
- Excellent communication and collaboration skills.
- A proactive and creative mindset with a passion for social media and digital marketing.
Apply Today!
Upload your resume – no cover letter required. Our recruiters will review applications quickly and help connect you to this role and other opportunities.
About Dawson
Dawson is a trusted staffing partner in Central Ohio. We help job seekers grow their careers with fast feedback, personalized support, and access to multiple employers through one application.
Data Entry Clerk
$21/hr
Onsite
***US CITIZENSHIP OR GREEN CARD REQUIRED***
A leading telecommunications company's Legal and Emergency Response team is seeking a detail-oriented and professional Contract Legal Data Entry Specialist to join their Case Management group. In this vital role, you'll be responsible for processing and routing legal demands served upon the company for historical customer information. You will analyze and accurately categorize legal documents such as court orders, search warrants, and subpoenas to ensure they are handled properly. This position requires a high level of confidentiality and a strong commitment to accuracy.
Key Responsibilities
- Analyze and process legal documents, including subpoenas, court orders, search warrants, and preservation letters.
- Accurately name and code documents for proper routing to the appropriate internal teams, including Case Management, Real Time Operations (RTO), and the Emergency Response Center (ERC).
- Maintain a high level of confidentiality with sensitive information as defined by a company-specific National Security Agreement (NSA).
- Demonstrate a mature and professional demeanor when handling potentially graphic content.
- Assist with other data entry and administrative duties as assigned.
Qualifications
- Proven ability to type a minimum of 45 words per minute and 5,000 keystrokes per hour.
- High level of computer literacy, including proficiency with 10-key data entry.
- Excellent communication skills and a strong professional attitude.
- Detail-oriented, goal-driven, and a quick learner.
- Ability to work with minimal supervision.
- Experience or formal training in reading legal demands is preferred but not required. We provide comprehensive on-the-job training.
Work Environment & Details
- This is a contract position.
- Training will be conducted strictly in-office.
- After successful completion of training and consistent demonstration of meeting performance and quality standards, you may have the opportunity to work from home up to two days per week.
Position Summary
The Property Management Associate (PMA) administers the property’s short-term revenue programs, oversees community-based programs, assists with implementing mall marketing programs, and manages retailer and community relations. The PMA serves as a liaison across multiple functions including but not limited to Mall Management, Business Development, Strategic Partnerships, Leasing, and Marketing.
Responsibilities
Revenue Administration
- Administer specialty leasing (retail merchandising units and kiosks) deals; prepare deal sheets & packets within Salesforce, facilitate license agreement execution, complete merchant on-boarding process, and maintain merchant files to comply with audit guidelines
- Administer strategic partnership deals including obtaining collateral, coordinating installation and removal per contracted term
- Serve as primary on-site contact for business development program; resolve complaints and communicate any issues to the GM and appropriate Business Development contact
- Ensure merchants adhere to company guidelines and visual standards
- Screen, prospect, and route business development (specialty leasing and strategic partnerships) leads to appropriate representative
- Participate in specialty leasing site visits with prospective merchants as requested
- Identify appropriate merchant placement based upon available space inventory & building code requirements
- Coordinate merchant opening and closing logistics with operations and security; coordinate install and removal of RMUs, banners, signage, and advertisements
- Work with Tenant Coordination to obtain approved drawings and municipality permits for new kiosks
- Provide proof of performance for national and local advertising deals and activations as requested
- Post and maintain collateral, coordinate installation and removal per contracted terms
- Educate merchants on rent collection system, verify payments, follow-up and collect Accounts Receivable as needed
- Collect and track specialty leasing merchant sales; calculate and bill overage & breakpoints
- Administer storage rental program, which includes negotiating new and renewal agreements, tracking occupancy, and other related activity
- Oversee merchant Insurance Program which includes, but not limited to, signing up qualifying new and existing merchants, ensuring Certificates of Insurance are current
- Oversee Holiday photo set operator/vendor, including but not limited to, being the main point of contact, coordinating set install, monitoring daily operations, tracking sales, and coordinating set removal
- Deliver violation letters and/or action notices as approved by GM and Business Development
- At the discretion of leadership, may be required to participate in the Manager on Duty (MOD) schedule during non-office hours, including evenings, weekends, and holidays. MOD coverage may include being on call, or on-site when appropriate. The on-site requirements of the MOD will be determined and approved by leadership.
Marketing, Community, Customer Experience
- Implement portfolio-wide and community programming and events
- Secure retailer participation for events (sampling, demos, offers, displays, etc.), execute event implementation, collect results and highlights, and submit Community Event Tracker
- Maintain property social media account and website, including but not limited to updates and responses
- Submit local content for digital screens
- Coordinate installation of barricade graphics and/or window displays for vacant spaces
- Administer in-mall directories to include store listing updates. Monitor content and operations of directories, digital signage, and banner program to ensure no operational issues
Miscellaneous
- Other duties as assigned
Qualifications
- High School degree or GED required; Associate’s or Bachelor’s degree preferred
- 1-3 years shopping center or retail experience
- Strong project management, organizational skills, and interpersonal skills with attention to detail
- Ability to analyze and interpret financial reports, budgets, contracts, and legal documents
- Ability to adapt to a dynamic work environment
- Supervisory and coaching skills with ability to delegate tasks
- Demonstrate effective conflict resolution and customer service skills for interaction with merchants, customers, and co-workers
- Strong working knowledge of various computer software such as Microsoft Office, Microsoft Teams, JDEdwards, Salesforce