Dhl Ecommerce Tracking Jobs in Usa

Siegelman Stable is seeking a highly organized and proactive Operations & E-Commerce Coordinator to support the day-to-day operations of our growing fashion brand. This role is ideal for someone who understands the behind-the-scenes mechanics of running a modern fashion business and enjoys balancing e-commerce, inventory, and customer experience.

You will work closely with the founder and team to ensure that our online store, inventory systems, and customer interactions run smoothly.

E-Commerce Management

• Manage and update the Shopify store (product uploads, inventory updates, product descriptions, collections)
• Assist with online launches and product drops
• Monitor website performance and troubleshoot issues
• Coordinate with fulfillment partners to ensure orders ship accurately and on time

Inventory & Operations

• Track inventory levels across Shopify and warehouse systems
• Assist with inventory forecasting and restocks
• Coordinate shipments, returns, and exchanges
• Maintain organized product data and SKU systems

Customer Experience

• Handle customer service inquiries via email and social media
• Resolve order issues, shipping delays, and returns professionally
• Maintain a high-quality brand experience across all customer touchpoints

General Business Support

• Assist with daily operational tasks for the brand
• Support product launches and logistics
• Help maintain internal systems and documentation
• Coordinate with vendors, warehouses, and other partners

• Experience working with Shopify
• Strong organizational and problem-solving skills
• Excellent written communication
• Comfortable managing multiple tasks and deadlines
• Interest in fashion, e-commerce, and growing brands
• Prior experience in fashion, retail, or e-commerce operations is a plus

• Location: New York
• Type: Full-time
• In Office

Position Overview

Our luxury jewelry division seeking an experienced Director of Ecommerce & CRM as a key leadership position. This role is responsible for spearheading the division’s ecomm and clienteling strategies to drive ecomm growth, enhance retail store sales, and expand brand awareness. The role will own the entire Ecommerce P&L and will be responsible for achieving sales and margin targets of the channel.

Additionally, the position will oversee the Ecomm and CRM budgets; including developers, digital media, search, partnerships, client gifting, and offline DTC events. This position will be accountable for all digital analysis, optimizations, and timely strategy changes when necessary.

Key Responsibilities

E-commerce:

• Financial Accountability: Achieve sales and margin plans for DTC web-based sales
• Development and Execution of Ecommerce Strategy: Formulate strategies to increase online sales, improve user experience, and ensure the website aligns with the brand's luxury image.
• Digital Marketing: Collaborate with the marketing team to implement digital marketing campaigns, including SEO, SEM, email marketing, social media, and paid advertising to drive traffic and conversions.
• Website Management: Oversee the design, functionality, and performance of the site, ensuring it is optimized for both desktop and mobile devices.
• Product Management: Manage the online product catalog, ensuring accurate product descriptions, images, and compelling merchandising.

CRM

• Strategy Development: Refine the existing CRM & Clienteling strategy and manage its execution. Develop and implement new strategies to build and maintain strong customer relationships, increase customer loyalty, and drive repeat purchases.
• Customer Data Management: Oversee the collection, segmentation, and analysis of customer data to personalize communications and offers. Evaluate current CRM software to determine its suitability for the business.
• Email Marketing: Manage email marketing campaigns, including automated workflows, personalized messaging, and A/B testing to optimize open rates, click-through rates, and conversions.
• Communications: Work with the Division head to refine language and communication methods to ensure clients receive an on-brand experience at every touch point.
• Customer Service Coordination: Ensure the customer service team has the tools and information needed to provide exceptional service, handle escalated issues, and implement feedback loops to improve the overall customer experience. Ensure VIP clinets are always attended to with the highest level of service.

Analytics and Performance Measurement:

• Ecom Dashboard: Enhance the existing performance dashboard to include advanced analytics that provide deeper insights into customer behavior and campaign effectiveness.
• CRM Dashboard: Develop performance KPI’s and create dashboard to monitor and share performance.

People Responsibilities & Cross-Departmental Collaboration:

• Team Management: Manage a high-performing Clienteling & CRM Manager and collaborate with retail store team on all clienteling efforts.
• Collaboration: Cultivate relationships with different departments within the division; including Customer Logistics, Production, Finance, Marketing, Sales and Planning.

Innovation & Continuous Improvement:

• Stay Ahead of Trends: Keep up with the latest trends in ecomm, CRM, and digital marketing to ensure the division remains competitive in the luxury market.
• Continuous Optimization: Constantly test, measure, and optimize strategies and tactics to improve performance.

SKILLS & REQUIREMENTS

Requirements:

• Ecomm Management: 7-10+ years’ experience in an ecomm role with P&L responsibility, ideally within the luxury goods or jewelry industry. Proven track record of driving online sales and optimizing digital platforms.
• CRM Experience: Extensive experience in CRM strategy, customer data management and personalized marketing.
• Luxury Brand Experience (Preferred): Understanding of the nuances of selling luxury products online, including maintaining brand integrity and enhancing customer experience.
• Digital Marketing: Strong background in digital marketing and e-commerce strategies.
• Data Analysis: Strong analytical skills, with the ability to interpret ecomm and customer data to inform strategy. Familiarity with tools like Google Analytics, Excel, and data visualization platforms.
• User Experience (UX) Design: Understanding of UX/UI principles to optimize the online shopping experience.
• SEO/SEM Proficiency: Experience in search engine optimization and paid search campaigns.
• Bachelor’s degree required. MBA preferred.

Technical Skills:

• Shopify Plus
• Google Analytics / Google Tag Manager, Google Ads, Meta Training
• Klayvio
• CRM Platforms
• Understanding of ERP system integration with Shopify

Soft Skills & Personal Attributes:

• Strategic Thinker: Ability to develop and implement long-term ecomm and CRM strategies aligned with business goals.
• Customer-Centric: A strong focus on customer experience and a deep understanding of luxury consumer behavior.
• Communication: Excellent verbal and written communication skills, with the ability to articulate complex strategies to diverse audiences.
• Problem-Solving: Strong problem-solving abilities, with a proactive approach to identifying challenges and implementing solutions.
• Attention to Detail: Meticulous attention to detail, particularly in maintaining brand integrity across digital channels.
• Adaptability: Ability to stay agile and adapt to the rapidly changing ecomm landscape.

About Role

Ring Concierge, a rapidly growing, female-founded fine jewelry company specializing in customized engagement rings and fine jewelry, is looking for a Senior Director, Ecommerce to join our team. This key leadership role will focus on shaping the vision and strategy for our digital presence, driving sustainable business growth, and delivering exceptional online experiences for our clients. The ideal candidate thrives in a fast-paced environment, excels at multitasking, and is highly organized.

Responsibilities

• Define and execute a comprehensive digital commerce strategy to drive revenue growth and connect with customers and prospects to differentiate the brand and meet consumer needs on .
• Oversee the digital product and testing roadmaps, ensuring the development of innovative features, functionality, and content that enhance the digital shopping experience.
• Partner with cross-functional teams—including retail, product, merchandising, bridal sales, finance, and marketing—to align on key initiatives, product launches, and promotional strategies.
• Collaborate with marketing teams to implement digital brand campaigns that drive traffic, increase conversion rates, and build brand awareness.
• Work closely with retail and omnichannel teams to ensure a seamless integration between online and offline customer experiences.
• Manage relationships with external partners, including web development, UX/UI, and technology vendors, to support e-commerce goals.
• Conduct user research and customer journey mapping to understand user behavior and implement improvements based on insights.
• Continuously analyze and refine the customer journey to increase conversion rates and boost sales.
• Monitor KPIs and analytics to track performance, customer behavior, and business trends; provide regular reporting to executive leadership.
• Foster a culture of collaboration, innovation, and high performance.
• Stay ahead in the fine jewelry industry by consistently analyzing the competitive landscape and tracking consumer trends, adapting strategies as needed.

About You

• A strategic doer who combines big-picture thinking with hands-on execution to drive impactful results.
• Deep expertise in digital retail platforms, merchandising, and best practices for optimizing digital shelf presence.
• Proven ability to collaborate cross-functionally and build strong relationships across departments to achieve strategic objectives.
• Team-oriented mindset with the ability to work effectively with partners at all levels of the organization; skilled in negotiation and influencing cross-functional teams.
• Highly organized with exceptional attention to detail, ensuring accuracy and quality in all aspects of work.
• Excellent analytical and problem-solving skills, with the ability to synthesize data into actionable insights.

Requirements

• Bachelor’s degree in Computer Science, Business, Marketing, or a related field.
• 10-15+ years of experience in eCommerce, with a focus on driving growth and innovation.
• Previous experience with a high-growth, direct-to-consumer (DTC) brand.
• Proficiency in Shopify, Google Analytics and ecommerce tools/technologies
• Strong analytical skills and data-driven thinking
• Excellent project management skills with the ability to multitask and thrive in a fast-paced, dynamic environment.
• Exceptional leadership and team management skills, with a proven ability to grow high-performing teams

Details

• Hybrid role located in midtown NYC.
• Office Hours: 9:00 am to 6:00 pm, with the knowledge that we have a startup culture and your day may extend past listed office hours (with the possibility of weekends during busy season or sales).
• Health, Vision & Dental Insurance for full-time employees.
• 401K with employer match program.
• We offer generous employee discounts on our fine jewelry.
• Paid time off, including an extra allowance of 3 days annually for religious observances.
• Compensation for the role will be determined based on the candidate's qualifications, skills, and experience. The estimated base compensation for this role is $190,000+

Role Overview

TYR is scaling its global digital business and rebuilding the customer experience to support accelerated growth. The UX/UI E-Commerce Designer will own the on-site experience that turns traffic into revenue through a structured hierarchy, mobile-first UX, high-performing PDP and PLP architecture, and disciplined conversion rate optimization.

This is not a brand-only design role. This is a performance-driven operator role with measurable outcomes tied directly to conversion rate, AOV, bounce rate, site speed, funnel completion, and revenue expansion.

The right candidate understands that design is a growth lever. Every decision should connect to commercial impact.

What You’ll Own

Site Experience & Hierarchy

• Own UX across homepage, navigation, search, PLP, PDP, cart, and checkout.
• Build and maintain a scalable category and collection hierarchy aligned with growth priorities (footwear-led where appropriate).
• Improve product discovery, filtering, and sorting logic.
• Reduce friction across key customer journeys (new visitors, returning customers, and high-intent shoppers).
• Lead mobile-first design strategy with structured performance measurement.

Shopify Plus Execution (Required)

• Proven hands-on experience working within Shopify Plus.
• Deep understanding of Shopify theme architecture and modular component design.
• Ability to design scalable templates and reusable content blocks.
• Familiarity with Shopify checkout extensibility and app ecosystem.
• Partner closely with developers to ship UX improvements rapidly and cleanly.
• Understand international storefront considerations and localization impact.
• Shopify Plus experience is required.

Conversion Rate Optimization (CRO)

• Maintain an always-on CRO roadmap (hypothesis → design → test → measure → iterate).
• Design and support structured A/B tests and landing page experiments.
• Improve add-to-cart rate, checkout progression, and funnel completion.
• Build modular design systems that allow fast iteration and rapid testing.
• Prioritize initiatives based on projected revenue impact.

PDP / PLP Merchandising & Content-to-Commerce

• Create high-converting PDP templates including proof modules, comparison tools, UGC integration, reviews, specs, and fit guidance.
• Elevate product storytelling to clearly communicate performance differentiation.
• Improve PLP merchandising (filters, badges, sorting logic, quick add, bundle prompts).
• Partner with Marketing and Creative to ensure campaign pages convert — not just present brand messaging.
• Drive AOV growth through structured cross-sell, bundling, and merchandising placement strategy.

Performance & Behavioral Analytics

• Use behavioral analytics platforms (heatmaps, scroll depth, session replay, journey analysis) to identify friction points.
• Translate behavioral data into structured UX improvements.
• Maintain a simple, clear performance scorecard tied to conversion, AOV, bounce rate, and engagement.
• Collaborate with Engineering on page speed, accessibility, and UX performance standards.

AI & Emerging Technology (Crucial)

• Strong understanding of AI-powered design and productivity tools.
• Experience leveraging AI for rapid prototyping, workflow acceleration, content generation, and personalization concepts.
• Ability to evaluate AI-driven search, recommendation, and merchandising tools.
• Demonstrated curiosity and practical application of emerging AI capabilities in e-commerce.
• Understand how AI can improve speed-to-market, personalization, and operational efficiency.
• AI tool fluency is considered a critical capability for this role.

Cross-Functional Collaboration

• Work closely with E-Commerce, Marketing, Merchandising, Planning, and Customer Service.
• Translate business objectives into structured UX roadmaps.
• Maintain documentation, component specifications, and clean developer handoff processes.
• Ensure consistency and scalability across US and international storefronts.

KPIs / Success Metrics

• Conversion rate improvement (overall and mobile).
• AOV lift driven by improved merchandising and bundling.
• Bounce rate improvement on high-traffic landing pages and PDPs.
• Funnel completion improvements (Add-to-Cart → Checkout).
• Page speed and UX performance metrics.
• Testing cadence and shipped UX improvements per quarter.

Requirements

• 4–6+ years designing DTC e-commerce experiences with measurable business impact.
• Proven Shopify Plus experience (required).
• Strong portfolio demonstrating revenue or conversion improvement.
• Proficiency in Figma and component-based design systems.
• Working knowledge of CRO and experimentation best practices.
• Comfort collaborating with developers and shipping in rapid cycles.
• Strong understanding of behavioral analytics tools.
• Demonstrated understanding and application of AI tools within digital commerce.

Customer Engagement & Content-to-Commerce Leadership

Superior customer engagement is a core mandate of this role. The UX/UI E-Commerce Designer must deeply understand how content influences purchasing behavior and how to curate experiences that guide customers seamlessly from inspiration to transaction.

This role requires strong expertise in content-to-commerce integration, ensuring storytelling, performance messaging, product education, and user-generated content are intentionally structured to drive engagement and conversion.

• Design highly engaging, immersive product journeys that increase time on site and deepen brand connection.
• Curate content modules that blend performance storytelling with commercial clarity.
• Implement personalization concepts that adapt product recommendations, merchandising blocks, and messaging to customer behavior.
• Partner with CRM and lifecycle teams to ensure cohesive personalization across on-site and owned channels.
• Continuously evaluate tools and AI-driven personalization platforms to enhance customer relevance and engagement.
• A sophisticated understanding of personalization strategy, including behavioral triggers, segmentation, and AI-supported recommendation engines, is considered essential for success in this role.

About Us

Posh Peanut is a fast-growing, design-obsessed baby and kids brand built for the modern parent. We are digitally native, move quickly, experiment boldly, and attract A-talent who want to build something culturally relevant and genuinely loved.

Role

We are seeking a Head of Ecommerce to own and evolve Posh Peanut’s digital flagship. This leader is responsible for the daily health of the site while shaping the roadmap that drives growth, profitability, and customer loyalty. The role blends strategy and hands-on execution across merchandising, optimization, analytics, and platform management, partnering closely with Planning, Buying, Brand, Creative, Performance Marketing, and Executive leadership.

What You’ll Do

Strategy, Operations & Merchandising

• Define the short and long-term ecommerce growth strategy aligned to company revenue, margin, and customer goals
• Manage day-to-day performance of the Shopify Plus storefront
• Oversee site merchandising including launches, promotions, and content updates
• Partner with Planning and Buying to align inventory visibility and sell-through

Optimization, Analytics & Discoverability

• Lead CRO strategy, A/B testing, personalization, and UX improvements
• Build and maintain reporting across revenue, conversion, AOV, and key site metrics
• Translate insights into clear recommendations and initiatives
• Own SEO foundations and drive AEO, GEO and agentic commerce

Technology & Leadership

• Define and manage the ecommerce tech roadmap and third-party development partner
• Build and manage a high-performing ecommerce team
• Collaborate cross-functionally with Brand, Creative, Performance, Planning, Finance, and Operations to deliver unified digital experiences

Retention & Lifecycle

• Ideally oversee retention strategy including email, SMS, and loyalty programs
• Partner with CRM and performance teams on segmentation, automation, and personalization efforts

What You’ll Bring

• 10+ years of direct-to-consumer ecommerce experience, ideally in apparel or lifestyle
• Deep hands-on expertise with Shopify Plus
• Proven success improving conversion, revenue, and customer lifetime value through testing and optimization
• Strong analytical skills with the ability to turn data into action
• Experience managing external developers and technology vendors
• Demonstrated team leadership and cross-functional influence
• Nice to have: Klaviyo, Attentive, Algolia
• Comfortable operating in a fast-paced, test-and-learn environment

Hybrid role based in Glendale, CA with an expectation of approximately three in-office days per week.

Sophie Buhai is a modernist jewelry brand based in Los Angeles, California. The brand is carried in top specialty stores throughout the world.

Sophie Buhai is hiring an Ecommerce & Logistics Assistant to join itsteam in Los Angeles. The Ecommerce & Logistics Assistant will support various areas of the company, including, among others, e-commerce, customer service, press, fulfillment, and shipping and logistics.  

Primary Responsibilities include assisting with:

• Website management and maintenance, including new collection launches, product and collection updates, data entry, and product merchandising.
• Inventory and stock management;
• Customer service;
• Fulfillment and packing of ecommerce, wholesale, and retail orders;
• Coordination of shipping of domestic and international wholesale orders;
• Procurement of packing and shipping materials;
• Press trafficking;
• Samples management;
• Systems management and organization;
• Showroom appointments;
• Photo shoot preparation;
• Other projects and activities as needed.

Preferred Qualifications:

• At least 1-2 year of experience working for a jewelry or apparel company in ecommerce, sales, logistics, or other relevant areas.
• Extremely organized and detail oriented.
• Proficiency in Google Workspace programs.
• Los Angeles-based.
• Valid California driver’s license and access to own vehicle for business driving as needed.
• Ability to multitask, prioritize, and work in a fast-paced environment with a positive, proactive attitude.

Benefits:

• Health benefits
• Retirement benefits
• Paid time off
• Paid company holidays
• Jewelry allowance

To apply, please email resume and cover letter detailing interest and relevant experience to

Edikted is looking for a detail-obsessed and fashion-savvy E-Commerce Retoucher to join our growing Creative team. This role is critical in ensuring our product imagery is polished, brand-right, and visually consistent across all digital touchpoints.

We move fast and our visuals need to keep up. The ideal candidate has a strong eye for color, understands Gen-Z fashion aesthetics, and can deliver high-quality retouching at scale without compromising accuracy or brand integrity.

What You’ll Do

• Retouch and color-correct fashion product images (apparel, accessories, footwear) for e-commerce and marketing use
• Ensure accurate color representation and consistent lighting across all assets
• Perform advanced skin retouching, garment reshaping, background cleanup, and ghost mannequin editing
• Maintain pixel-perfect product presentation aligned with Edikted’s visual standards
• Follow brand guidelines and ensure imagery meets e-commerce platform requirements
• Maintain consistency across product categories and seasonal drops
• Conduct quality checks to ensure accuracy before assets go live
• Manage high-volume retouching workflows while meeting tight deadlines
• Collaborate closely with photographers, stylists, art directors, and the broader Creative team
• Support campaign launches, product drops, and fast-turn content needs

What You Bring

• Proficiency in Adobe Photoshop and Lightroom
• Strong understanding of color theory, lighting, and digital imaging
• Experience retouching fashion or e-commerce photography
• Exceptional attention to detail and strong time management skills
• Ability to work independently in a fast-paced, high-growth environment
• A passion for fashion, internet culture, and visual storytelling

Benefits Include

• Health, Dental, and Vision insurance, plus 401(k)
• Paid Time Off (PTO)
• Hybrid schedule: Monday–Thursday on-site at our Arts District HQ, Fridays remote
• Employee discount
• Salary range: 75,000-85,000

About Us

We are a fast-growing, viral swimwear brand built for modern women and driven by a strong online community. As we continue scaling rapidly this year, we’re looking for an experienced Operations Manager to help strengthen and streamline our backend operations. This role is critical in supporting our growth by ensuring inventory, fulfillment, and logistics run efficiently across a large and expanding SKU catalog.

Role Overview

The Operations Manager will oversee day-to-day ecommerce operations with a strong focus on 3PL management, inventory accuracy, inbound logistics, and operational scalability. This role requires someone highly organized and detail-oriented who has experience managing high-SKU fashion or apparel brands and understands the operational complexities of scaling ecommerce fulfillment.

You will work closely with leadership, suppliers, and our 3PL partner to ensure our customers receive a seamless experience as the business continues to grow.

Full Time, In House M-F 7:30AM-3:30PM

Based at our HQ near Bee Cave

Key Responsibilities

• Manage and maintain the relationship with our third-party logistics (3PL) partner, ensuring SLAs, fulfillment accuracy, and shipping timelines are consistently met.
• Oversee inbound logistics and inventory intake, including coordinating shipments from manufacturers to the 3PL.
• Create and manage purchase orders (POs) and ensure inventory levels support ongoing demand and product launches.
• Manage a large and growing SKU catalog, ensuring product data, barcoding, and inventory tracking are accurate.
• Implement and maintain GS1 barcode standards across products and inventory systems.
• Monitor inventory forecasting and stock levels to prevent stockouts or overstock situations.
• Oversee returns processing within the 3PL, ensuring efficient workflows, accurate restocking, and clear reporting.
• Work cross-functionally with product, marketing, and leadership teams to support product launches and demand spikes.
• Identify operational bottlenecks and implement systems and processes to support scalable growth.
• Track and report on key operational metrics including fulfillment speed, return rates, and inventory accuracy.

Qualifications

• 3–4+ years of operations experience in ecommerce, ideally within fashion, apparel, or swimwear.
• Strong experience managing and collaborating with 3PL partners.
• Experience working with large SKU catalogs and high product variation environments.
• Solid understanding of GS1 barcoding standards.
• Experience managing purchase orders (POs) and coordinating inbound shipments.
• Familiarity with return processing workflows within 3PL environments.
• Strong organizational and problem-solving skills with attention to detail.
• Comfortable working in a fast-paced, high-growth startup environment.
• Strong Shopify experience.

What We’re Looking For

• A proactive operator who thrives in high-growth environments.
• Someone who can build scalable processes while maintaining attention to detail.
• A strong communicator who can coordinate across suppliers, logistics partners, and internal teams.
• A problem solver who can anticipate operational challenges before they impact customers.

Why Join Us

• Be part of a viral, fast-growing fashion brand entering a major growth phase.
• Opportunity to help build and scale operations from the inside.
• Work closely with leadership and play a key role in the company’s next stage of growth.
• Free bikinis.

About Mycube

Mycube is reinventing the safe industry with products designed for both security and style. Backed by over a century of family expertise, we’ve built a modern DTC brand that makes safekeeping accessible, convenient, and beautifully integrated into the home. From biometric fireproof safes to customizable storage solutions, our products protect valuables while complementing home aesthetics.

We are entering a high-growth phase and scaling media investment across channels. As traffic increases, our website must become a best-in-class conversion engine. This role will own that outcome.

About the Role

We’re looking for an Ecommerce / Website Product leader to own the full digital customer journey - from first click to purchase.

This is a high-ownership, high-impact role responsible for improving conversion rate, reducing friction, and building a personalized shopping experience. You will own the website roadmap, partnering with the Head of Growth and a cross functional team of Creative, Engineering, Analytics, and external agencies.

This role is ideal for either a high-performing generalist (ex-consulting, MBA, strong business acumen) or a more traditional product leader with ecommerce experience. What matters most is analytical rigor, ownership, and a bias for action.

What You’ll Own

• Full ownership of website performance and roadmap
• End-to-end funnel optimization: landing page → PDP → cart → checkout
• Driving improvements in CVR, AOV, revenue per session, and contribution margin
• Building and executing a rigorous A/B testing roadmap
• Identifying conversion bottlenecks and quantifying revenue opportunity
• Creating personalized funnels by shopping use case, product type, and traffic source
• Website merchandising, product launches, and on-site promotions
• Managing external agencies to scope and ship improvements
• Establishing dashboards and reporting to measure impact and guide prioritization

Who You Are

• 3-8 years of experience in ecommerce, product, consulting, growth, or a related field (DTC experience strongly preferred)
• Extremely data-driven and comfortable digging into funnels, CVR, and cohort behavior
• Strong hypothesis-driven thinker who turns insights into structured test plans
• Proven experience running A/B tests and conversion optimization initiatives
• Operates with a high degree of ownership
• Highly organized and able to manage multiple workstreams while maintaining a clear, ROI-driven roadmap
• Strong communicator - able to influence engineers, creatives, and leadership
• Familiarity with Shopify and ecommerce analytics/testing tools is helpful
• MBA, consulting background, or top-tier startup experience is a plus