Dell Jobs in Usa

Location:  Austin, TX

Facility:  Dell Children's Medical Center

Department/Specialty:  Pediatric CVICU

Schedule:  Nights | Full-time

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process.

Provide direct nursing care in accordance with established policies, procedures and protocols of the healthcare organization.

• Implement and monitor patient care plans.
• Monitor, record and communicate patient condition as appropriate.
• Serve as a primary coordinator of all disciplines for well-coordinated patient care.
• Note and carry out physician and nursing orders.
• Assess and coordinate patient's discharge planning needs with members of the healthcare team.

Licensure / Certification / Registration:

• BLS Provider obtained within 1 Month (30 days) of hire date or job transfer date required. American Heart Association or American Red Cross accepted.
• Registered Nurse credentialed from the Texas Board of Nursing obtained prior to hire date or job transfer date required.

Education:

• Diploma from an accredited school/college of nursing OR professional licensure at time of hire required.

BSN with 2 years Pediatric Cardiac ICU experience preferred.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

E-Verify statement

Employer does not participate in E-Verify and therefore cannot employ STEM OPT candidates.

• Location: Austin, TX
• Facility: Dell Children's North 
• Department/Specialty: Pediatric ICU
• Schedule: Nights | Full-time

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process.

Provide direct nursing care in accordance with established policies, procedures and protocols of the healthcare organization.

• Implement and monitor patient care plans.
• Monitor, record and communicate patient condition as appropriate.
• Serve as a primary coordinator of all disciplines for well-coordinated patient care.
• Note and carry out physician and nursing orders.
• Assess and coordinate patient's discharge planning needs with members of the healthcare team.

Licensure / Certification / Registration:

• BLS Provider obtained within 1 Month (30 days) of hire date or job transfer date required. American Heart Association or American Red Cross accepted.
• Registered Nurse credentialed from the Texas Board of Nursing obtained prior to hire date or job transfer date required.

Education:

• Diploma from an accredited school/college of nursing OR professional licensure at time of hire required.

BSN preferred. 1+ years of previous PICU experience preferred. PALS certification preferred. 

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

E-Verify statement

Employer does not participate in E-Verify and therefore cannot employ STEM OPT candidates.

The REDESIGN Group is seeking a driven Account Executive based in Austin, TX to support our Southern California and Hawaii district. This role will work closely with our Territory Managers and partner ecosystem to drive new business acquisition, expand strategic client relationships, and help execute complex enterprise technology deals.

We are looking for someone with strong experience in enterprise infrastructure, security, and services sales, and existing relationships or experience with Dell Technologies, Broadcom (VMware), and Palo Alto Networks.

This is a highly collaborative role that will help drive opportunities across data center, security, client, cloud, and services solutions while supporting a growing district with strong partner alignment.

What You’ll Do

• Identify and develop new business opportunities across Southern California and Hawaii

• Work alongside Territory Managers to build pipeline and close enterprise deals

• Manage a set of client accounts and active opportunities from discovery through close

• Collaborate with strategic partners including Dell, Broadcom, and Palo Alto Networks

• Engage executives and technical stakeholders with consultative technology solutions

• Support development of proposals, pricing, and deal strategy

• Work closely with internal solution architects, services teams, and leadership to deliver complete solutions

What We’re Looking For

• 5+ years of enterprise technology sales experience

• Experience selling data center infrastructure, cybersecurity, client, cloud, or services solutions

• Strong familiarity with Dell, Broadcom/VMware, Palo Alto Networks, or similar OEM ecosystems

• Proven ability to develop pipeline and close enterprise opportunities

• Strong consultative selling and relationship-building skills

• Highly motivated, collaborative, and results-driven

Why REDESIGN

• Work with top technology partners including Dell, Broadcom, Palo Alto, Cisco and more

• Engage with enterprise customers across high-growth markets

• Competitive compensation with strong commission upside

• Join a fast-growing technology partner expanding nationally

• Work with an experienced leadership team and strong technical bench

If you’re interested in building enterprise relationships and driving impactful technology solutions, we’d love to connect.

Location: Austin, TX 

Hospital: Ascension Dell Children's Hospital

Department/Specialty: Pediatric Surgery

Schedule: Day Shift | Full-time

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process.

• Drive daily OR flow, managing schedules and resources to ensure seamless surgical throughput.
• Mastermind sterile setups and complex equipment prep for a diverse range of high-stakes cases.
• Act as the "right hand" in the scrub role, anticipating needs and maintaining surgical hemostasis.
• Direct precise patient positioning and draping while maintaining rigorous sterile technique.
• Command the sterile field by managing meticulous instrument counts and inventory organization.
• Shape the next generation of techs through active coaching, orientation, and performance leadership.

Licensure / Certification / Registration:

• BLS Provider obtained within 1 Month (30 days) of hire date or job transfer date required. American Heart Association or American Red Cross accepted.
• One or more of the following required:
  • Registered Nurse credentialed from the Texas Board of Nursing obtained prior to hire date or job transfer date.
  • Surgical Assistant credentialed from the National Board of Surgical Technology and Surgical Assisting (NBSTSA) obtained prior to hire date or job transfer date.
  • Surgical Tech credentialed from the National Center for Competency Testing (NCCT) obtained prior to hire date or job transfer date.
  • Surgical Tech credentialed from the National Board of Surgical Technology and Surgical Assisting (NBSTSA) obtained prior to hire date or job transfer date.
• Central Service Tech specializing in Sterile Processing credentialed from the Healthcare Sterile Processing Association preferred.

Education:

• High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Technical degree with 1 year of experience OR 5 years of applicable cumulative job specific experience required.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

E-Verify statement

Employer does not participate in E-Verify and therefore cannot employ STEM OPT candidates.

Job description

- Oversee and support daily maintenance operations and preventive maintenance programs
- Troubleshoot, repair, and maintain facility systems and equipment
- Identify and implement improvements to enhance reliability and efficiency
- Supervise, train, and schedule a team of maintenance professionals
- Ensure compliance with safety regulations and company standards
- Conduct performance reviews and support team Development

Required profile

Qualifications
- Associate's degree or equivalent experience
- 5+ years of hands-on maintenance experience (including electronics troubleshooting)
- 3+ years of supervisory experience
Preferred:
- Plumbing, CPO, or AFO certification
- Experience in a resort, hotel, or waterpark environment
- Strong leadership and problem-solving skills

Company description

I am hiring on behalf of a family-fun resort for an Assistant Director of Engineering to oversee maintenance operations and ensure the facility meets high standards of safety, quality, and guest satisfaction.

What we offer

$75k - 85k per year + .

Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite, Price Rite Marketplace, The Fresh Grocer, Dearborn Market, Gourmet Garage, Fairway Market, and Di Bruno Bros.

Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern’s co-operative members benefit from the company’s extensive portfolio of services, including innovative technology, private label development, and best-in-class procurement practices.

About You

Job Summary

We are looking for an experienced SAP Integration Developer to design, develop, and maintain robust integration solutions between SAP systems and various internal and external applications. The ideal candidate will have deep knowledge of SAP integration tools such as SAP PI/PO, SAP CPI (Cloud Platform Integration), BTP, IDocs, BAPIs, RFCs, and APIs. This role is critical for ensuring data consistency, data exchange, system efficiency, and seamless business process execution across enterprise applications

Key Responsibilities

• Design and implement secure, scalable integration solutions to enable data exchange between SAP and non-SAP systems, including legacy applications and external platforms
• Work closely with business analysts, functional consultants, and end-users to understand business requirements and translate them into technical specifications
• Build and configure integration flows, mappings, APIs, and other components using SAP's CIA and PIPO middleware tools. This often involves using protocols like REST, SOAP, SFTP, and OData
• Work with third-party vendors and external systems to implement external integrations (e.g., logistics, finance, BI systems)
• Create test plans, execute test cases (unit and integration), and validate test data to ensure the quality and reliability of all integration processes
• Diagnose and resolve technical issues and performance bottlenecks in existing interfaces, providing ongoing maintenance and support
• Create and maintain technical documentation, including solution designs, test scripts, and usage guidelines
• Promote development standards and best practices for integration, and perform code reviews for other team members
• Guide and mentor junior team members on integration services and processes
• Keep up-to-date with new SAP integration technologies and recommend improvements

Skills and Qualifications Required

• A bachelor's degree in computer science, information technology, or a related field
• 10+ years of experience in SAP Integration development
• Hands-on experience with SAP CPI, PIPO and BTP
• Proficiency in scripting languages such as Groovy or JavaScript
• Strong knowledge of various communication adapters (e.g., IDOC, SOAP, REST, FILE, SFTP, JDBC, RFC) and API development
• Familiarity with data formats like XML, JSON, and EDI
• Expertise in ABAP, with a focus on integration-related objects like proxies, BAPIs, and IDocs
• Configuring all the adapters of PO 7.5 like File/FTP, Http/Https, JDBC, Mail, RFC, IDOC, XI, JMS and SOAP, SFTP AND OFTP
• Strong experience with PI/PO configuration, complex mapping transformation and development
• Extensive PI monitoring and architecture knowledge
• Configure and customize of PI-Basis functions like setting up of RFC Destinations, Port and Partner Profiles
• Should be proficient in developing Enterprise System Repository (ESR) and Interface Registry (IR) objects, Graphical and Java mapping and proficient on XML Technologies.
• Experience in developing / configuring SAP PI BPMs, Web Services and SOA scenario Experience with Java Development, Java Maps and XML

Preferred

• SAP certifications in integration technologies
• Experience with S/4HANA integration
• Knowledge of DevOps practices and tools for CI/CD in SAP environments
• Experience with other middleware platforms (Dell Boomi, MuleSoft, etc.)
• Exposure to Event-Driven Architecture and Message Brokers (Kafka, RabbitMQ)
• A background in key SAP modules such as RTR, OTC, P2P, WM, MDM and POS are a plus
• At least two full-lifecycle implementation projects in S/4HANA
• Strong knowledge in integration of SAP and Non-SAP applications including retail POS systems

Soft Skills:

• Strong analytical and troubleshooting skills
• Ability to work independently and in a team
• Clear and professional communication with technical and non-technical stakeholders
• Ability to manage multiple tasks and prioritize effectively

Working Conditions & Physical Demands

• Availability to work a varied, flexible schedule to meet business demands
• Ability to monitor computer screens for long periods of time
• Ability to work a hybrid schedule as established by the division (4 days on-site, 1 day remote)

Core Competencies

• Communicate Effectively: Communicates thoughts and ideas in a well-organized manner, encouraging two-way communication.
• Build Relationships: Creates cross-functional partnerships through the development and maintenance of constructive and cooperative relationships.
• Stay Competitive: Demonstrates a mindset of continuous improvement while exhibiting passion and enthusiasm for their work.
• Embrace Change: Looks for new ways of working by supporting advancements in processes and technology.
• Develop You: Identifies and capitalizes on opportunities for personal and professional career growth.
• Drive for Results: Supports divisional and strategic objectives through achievement of work goals.

Compensation and Benefits

The salary range for this position is $120,000 to $175,000. Placement in the range depends on several factors, including experience, skills, education, geography, and budget considerations.

Wakefern is proud to offer a comprehensive benefits package designed to support the health, well-being, and professional development of our Associates. Benefits include medical, dental, and vision coverage, life and disability insurance, a 401(k) retirement plan with company match & annual company contribution, paid time off, holidays, and parental leave. Associates also enjoy access to wellness and family support programs, fitness reimbursement, educational and training opportunities through our corporate university, and a collaborative, team-oriented work environment. Many of these benefits are fully or partially funded by the company, with some subject to eligibility requirements.

Luxury brands corporation is looking for a Desktop Support Engineer for their Midtown NYC HQ.

• Provide Level 1 & 2 Technical Support thru ServiceNow ticketing system.
• Ensure master inventory is updated with any changes
• Participate in various retail and corporate IT projects i.e., Rollouts / Updates
• Keep up to date with technological developments related to the industry.
• Understanding of MS Office Suite/0365/Active Directory troubleshooting.
• Schedule Dell/HP engineers to conduct repairs & maintenance updates.
• Utilizes the KB and other support documentation to identify, isolate, diagnose and resolve end user technical problems. Provide information and status updates as needed/requested.
• Strong written & verbal communication skills to properly collaborate with technical teams and business community.
• Strong organizational skills
• Basic network understanding of office and boutique environment

Senior Support Engineer (X86 Server Focus)

Location: Alpharetta, GA — On-site, 5 days/week

The Senior Support Engineer provides advanced Level 2–3 technical support for Evernex’s hardware maintenance services with a primary focus on X86 server platforms across multiple OEM environments. This role supports complex technical issues, contributes to service improvement initiatives, and ensures high levels of operational performance and customer satisfaction.

The position requires strong technical expertise, an analytical mindset, and a commitment to delivering consistent, high‑quality support. The ideal candidate is open‑minded, adaptable, and willing to participate in training to expand their skills across additional products and technologies beyond their current knowledge base.

Key Responsibilities

X86 Server Support & Service Execution

• Deliver L2–L3 technical support for X86 server platforms across OEMs such as HPE, Dell/EMC, IBM/Lenovo, Supermicro and others.
• Maintain and expand Evernex’s supported X86 server product list.
• Support the transition of outsourced service activity to internal Evernex capabilities where appropriate.
• Assist in evaluating and onboarding backend support partners and field delivery partners.
• Take part in the engineering standby/on‑call rotation in the future.

Advanced Technical Support

• Handle escalated technical issues involving X86 server hardware from diagnosis through resolution.
• Serve as a highly skilled resource for troubleshooting and root‑cause analysis.
• Provide knowledge sharing and situational guidance to other technical team members when appropriate.
• Support sales engineering requests when assigned.
• Maintain lab environment for diagnostics, testing, training, and validation activities.
• Develop and maintain Standard Operating Procedures (SOPs) relevant to hardware service delivery.

Client Satisfaction & Service Excellence

• Support SLA achievement and response-time targets.
• Deliver reliable, consistent service to strengthen customer retention.
• Communicate clearly and professionally with clients, partners, and internal teams.

Qualifications

• Two-year degree or 3+ years of relevant hardware, field service, or enterprise technical support experience with multi‑OEM exposure. Preferred Bachelor’s degree or 5+ years of progressive enterprise hardware support experience
• 3+ years supporting X86 server hardware in field service, enterprise operations, or OEM/TPM environments.
• Experience supporting multiple OEM platforms (HPE, IBM/Lenovo, Dell/EMC, etc.).
• OEM or TPM field support experience and/or remote technical support experience for X86 server or storage environments.
• Ability and willingness to learn additional products outside current skillset, including participation in structured training programs.
• Strong diagnostic and root‑cause analysis skills for X86 server hardware.
• Clear, effective communication skills—written and verbal.
• Ability to interpret OEM error codes, utilize knowledge bases, and apply effective troubleshooting methodologies.
• Strong organizational and analytical skills with the ability to prioritize multiple tasks.
• Ability to lift up to 50 lbs. and work within client data center environments when needed.
• Demonstrated openness to learning, development, and expanding technical expertise.

Working Conditions

• Standard schedule: Monday–Friday, 8am–5pm, with occasional extended hours, unimpeded travel, or weekend work.
• Work performed in office and climate‑controlled client environments.

We're seeking a Desktop Support Specialist to join our dynamic team. In this role, you'll leverage your 3+ years of experience to assess customer needs, identify root causes, and implement tailored solutions. Partnering effectively with various teams, you'll play a crucial role in resolving issues and requests, with a strong focus on face-to-face communication and collaboration.

1. Key Responsibilities:Endpoint Deployment & Management:
2. Deploy Windows and Macintosh desktops and laptops adhering to industry standards.
3. Provide support for hardware and OS issues, ensuring devices are appropriately patched.
4. Assist in configuring, deploying, and troubleshooting mobile apps, including enrollment in Mobile Device Management solutions.
5. Familiarity with Dell products is a plus.
6. Networking:
7. Assist users in establishing and maintaining network connectivity for supported devices.
8. Adhere to industry standards for connecting devices to networks.
9. Interface with networking teams to configure devices and ensure seamless connectivity.
10. Software & Collaboration Services:
11. Install, configure, and troubleshoot software and collaboration tools.
12. Work with tools such as Microsoft Office 365, Microsoft Teams, Zoom, Blue Jeans, and cloud storage services.
13. Digital Equipment & Vendor Relationships:
14. Initiate scientific equipment onboarding process in collaboration with end users and vendors.
15. Document vendor requirements, assess infrastructure needs, and engage teams for successful onboarding.
16. Information Security & Compliance:
17. Ensure safety, confidentiality, and security of all sensitive data.
18. Adhere to industry policies, alerting supervisors to issues and advising end users on best practices.
19. Collaborate with Information Security to triage and investigate potential breaches.
20. Projects & Special Initiatives:
21. Support departmental projects, including deploying new capabilities and onboarding new departments.
22. Responsibilities may include equipment setup, network configuration, software installation, and other project-specific tasks.

• Qualifications:3+ years of experience in a similar IT role.
• 50/50 Mac vs PC experience, with experience in Dell products.
• Strong face-to-face communication skills, interacting frequently with other groups.
• Patience and resilience, able to handle challenges without getting easily flustered.
• No college degree required; we value practical experience.
• Curious and proactive, demonstrating drive and initiative.

Tono Health is pioneering the future of specialty medicine, starting with dermatology. While patients wait months for appointments, Tono connects the healthcare ecosystem—Primary Care, Urgent Care, and Health Systems—to world-class dermatologists in days, not months.

Tono Health is one of the fastest-growing specialty access platforms in the country. We are now in 32 states and reach over 80% of the US population. We are building a state-of-the-art commercial and clinical hub designed to optimize collaboration.

You will be working directly with the co-founders and our elite team of dermatologists and engineers, many of whom have joined us from Amazon, Apple, Twitter, and top-tier institutions including Columbia, Einstein, Harvard, Mount Sinai, and Memorial Sloan Kettering (MSK). Together, we’re building a company at the intersection of medicine and technology to unlock new possibilities.

We’re proud to be backed by leading investors, including Village Global, a venture firm backed by some of the world’s most successful entrepreneurs, including Bill Gates, Jeff Bezos, Michael Dell, and chaired by Reid Hoffman. We are also partnered with HOF Capital, bringing a global network of over 240 strategic industry leaders across 37 countries, and Oncology Ventures, whose deep expertise supports our ambitious goal to transform supportive oncology care.

Job Summary: Clinical Partnerships Manager

This is Tono’s first commercial hire. We are looking for a Strategic Builder-Operator to architect our sales engine in the NYC Metro area and beyond.

This role combines the high-velocity execution of pharma field sales with the strategic relationship building of enterprise tech sales. You are not just running a route; you are building an ecosystem.

We are looking for someone who can grind in the field—visiting clinics and solving workflow bottlenecks—but who is equally comfortable "meeting them where they are." Whether that means working the floor at a national conference, hosting a dinner for Key Opinion Leaders (KOLs), or navigating a complex health system partnership, you are the face of Tono’s growth.

The role responsibilities are 50% field execution, 30% strategic partnerships, 20% systems building.

1. Field execution

• High-Velocity Outreach: Maintain a consistent presence in high-priority Primary Care, Urgent Care, and Oncology clinics across the Tri-State area.
• Consultative Activation: You aren't just dropping off brochures. You are consulting with practice managers to optimize their referral workflows, onboarding them to Tono Connect, and embedding Tono as their default dermatology partner.
• Drive Utilization: Monitor referral patterns and re-engage clinics to ensure ongoing adoption and provider satisfaction.

2. Ecosystem building

• Meet Them Where They Are: Execute a multi-channel strategy. Identify and attend the conferences, society meetings, mixers, and dinners where clinical decision-makers congregate.
• Conference Strategy: Represent Tono at regional and national events (e.g., ASCO, local Medical Society meetings). You will work the floor, generate leads, and build Tono’s brand presence.
• Enterprise Navigation: Move beyond the front desk. Build relationships with Medical Directors, referral managers, and Clinical Leads to drive system-wide adoption rather than just single-clinic usage.

3. Architect the commercial playbook

• Build the Playbook: Document what works. You will create the "Tono Sales Standard", defining our pitch, our objection handling, and our segmentation strategy.
• Data & Infrastructure: Implement and manage our CRM (Salesforce/HubSpot) to track both high-volume field visits and long-cycle enterprise relationships.
• Future Leadership: Assist in designing the organizational structure, recruiting, and mentoring the next cohort of territory representatives as we scale.

Qualifications:

• 5–8+ years of experience in healthcare sales (Pharma, MedTech, Diagnostics, or Provider Relations), Partnerships, or B2B SaaS.
• Proven Top Performer: Track record of ranking in the top 10% of your sales force (President’s Club, Circle of Excellence, etc.).
• The "Builder" Mindset: You are tired of bureaucracy and want to build a department from scratch. You are comfortable operating independently without a pre-written manual.
• Strong Local Network: Deep knowledge of the NY/NJ provider landscape (health systems, independent practices, urgent cares).
• Conference & Networking Pro: You are comfortable working a booth, navigating a conference hall, and building relationships outside of the clinic walls.
• Tech-Forward: Proficiency with CRM tools and modern tech stacks; ability to sell a digital platform (Tono Connect).
• Excellent Communication: Ability to build trust quickly with physicians, practice managers, and front-desk staff.

Compensation & Benefits

Target Salary: $120,000+ and performance bonuses 

• Performance Incentives: Bonuses are tied to clinic activation, platform adoption, and system-building milestones (strictly compliant with federal/state regulations).

Meaningful equity

Medical benefits

Growth opportunities in a fast-scaling, mission-driven organization

Opportunity to lead marketing for what could become one of the most iconic healthcare brands of our time

Personal Characteristics

Integrity and trust: A trusted confidant to the founders, able to handle sensitive information and make decisions aligned with Tono’s values. Startup mindset: Positive, curious, adaptable, and driven to make a significant impact in a fast-paced environment.

Desire to compete and win: You don’t just want to participate in the market; you want to dominate it. You measure success by results and refuse to settle for second place.

Bias to action: Comfortable with ambiguity and urgency, with a natural inclination to roll up your sleeves and get things done.

Prioritized and organized: Skilled at managing a packed schedule and prioritizing effectively to ensure nothing falls through the cracks.

Relentless drive for excellence: Holds themselves and others to the highest standards, continually seeking improvement and delivering exceptional results.

Desire to work with the best: Motivated by collaborating with top-tier talent in a high-performance, mission-driven environment.

Location preference: Strong preference for New York City-based candidates for proximity to Tono’s clinical, engineering, and business teams.

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.

Steakhouse Broiler Cook – Double Cut

Kalahari Resorts & Conventions is seeking a Broiler Cook for our Double Cut Steakhouse. In this role, you will support and assist the Restaurant Chef in the oversight of the restaurant and room service kitchen operation. You will deliver high-quality steakhouse cuisine in a fast-paced, high-volume environment.

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll expertly prepare grilled and broiled menu items to order, ensuring food is cooked to perfection and presented with quality and consistency.

Pay rate: $22 - $25/hour based on experience.

Key Responsibilities

• Set up the broiler.
• Broil and grill all meat on the menu when ordered.
• Prepares sauces and accompanying garnishes for all broiled and grilled menu items.
• Requisitions supplies needed to broil meats.
• Covers, dates and neatly stores all meats, poultry and seafood.
• Cleans and sanitizes the broiler station.
• Sets up, maintains and breaks down butcher station.

What We’re Looking For

• 3–5 years of broiler or steakhouse experience, preferably within a high-end restaurant, resort, or upscale dining environment.
• Strong knowledge of steak temperatures, broiler management, seasoning, and proper resting techniques.
• State or Local Law may require a certificate upon completion of state-certified proper food handling certification. ServSafe® certification is a plus.
• Must be self-motivated, organized, and able to work efficiently under pressure while maintaining high standards of cleanliness, sanitation, and food safety.
• Must be able to communicate, read, write, and speak English effectively. Bi-lingual skills are preferred but not required.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.

Aivres is a leading data center servers and storage solutions provider committed to delivering innovative technologies that propel the world’s leading industries to new frontiers. We widely deliver and deploy cutting-edge hardware products and designs to major data centers across the US, supporting critical modern applications that include cloud, AI, big data, mass storage, and edge. Our unique JDM model enables open collaboration with partners and customers to develop purpose-built, performance-optimized solutions that tackle different workloads and overcome real-world challenges.

The Strategic Sourcing Specialist is responsible for managing the business's supply chain in order to increase and maximize shareholder value. This role will build, develop and maintain the necessary vendor and supplier relationships in order to meet all business goals and objectives. This role will also develop and maintain strong internal controls, policies and procedures throughout the company relative to the procurement of goods and services.

Primary Responsibilities

• Responsible for suppliers management
• Procurement costs management
• Contracts management
• Responsible for business with US. suppliers locally
• Responsible for daily communications and business with US suppliers and BUs
• Responsible for collecting and sorting related information of Suppliers and informing Aivres HQ in time
• Holding meetings with suppliers, analyze and make the related business decision

Qualifications

• Bachelor of Management/Science, preferred major: Supply Chain Management, Procurement Management, Logistics Management
• Related experience working with one of the following companies preferred： Dell/HP/Cisco/Oracle/Quanta/Wistron/Supermicro/Inventec/Seagate/Western Digital /Broadcom /Marvell/ Microchip/Micron, etc.
• Strong orientation to technological strategies and concepts, vendor assessment and strategic sourcing

Kalahari Resorts & Conventions delivers a beyond-expectations waterpark resort and conference experience all under one roof. The authentically African-themed resort is home to America’s largest indoor waterparks and features well-appointed guest rooms, full-service Spa Kalahari, a fun-filled family entertainment center, on-site signature restaurants, unique retail shops and a state-of-the-art convention center.

We are inviting you to apply for our open Advanced Hospitality Internship. This track offers on-the-job training, exciting guest interaction, mentoring relationships with regular coaching, and an opportunity to connect and build life-long relationships with hospitality leaders and peers.

There are a select number of spots available in this program at each of our four resorts: Wisconsin Dells, Wisconsin; Sandusky, Ohio; Pocono Manor, Pennsylvania; and Round Rock, Texas. By applying here, you may be considered for any of the resorts, according to your preference.

This internship is front-line work, mixed with learning various supervisory roles. This experience does not rotate between different areas, but you may be asked to help in other areas as business volumes vary.

One or more of these criteria must apply to be eligible:

• Have significant experience in the hospitality industry
• Have completed the Hospitality Introduction Internship
• Have previously been a Kalahari Resorts Associate
• Be ready to graduate in 2025 or 2026.

We view this experience as a chance for you to showcase your talents and to make a positive difference. Successful interns will be strongly considered to remain with the company after completion of the internship (or graduation, as applicable).

Salary: $18/hour

Below are the different Advanced Hospitality internship departments available:

FRONT OFFICE

Assist our managerial team with the daily operations of running America’s Largest Waterpark Resorts. After successfully learning our software systems, SOPs and showing continued growth, each Advanced Hospitality Front Office intern will be given a variety of supervisory tasks to further your education.

HOUSEKEEPING

Kalahari guests are accustomed to experiencing a high level of guest service and cleanliness during their stay. Participants will be able to ensure that guests receive that level of service upon arrival and throughout their stay. Interns may experience different supervisory opportunities in Housekeeping, Common Area, or Laundry.

CULINARY

If you’re interested in learning systems, working in multiple concepts, scratch cooking and finding out how Kalahari feeds the masses – down to an intimate dinner – that this is for you! Previous cooking experience is necessary.

DRY PARK OPERATIONS, INDOOR THEME PARK (Wisconsin & Texas)

Can you believe that we operate indoor play spaces up to 125,000 square feet that feature so much, including a six-story Ferris wheel?! Advanced Hospitality Dry Park Operations interns will learn how to operate attractions, then assist in the supervision of our amazing ride attendants and daily activities.

FOOD & BEVERAGE

All Kalahari properties have multiple food & beverage concepts, including a coffee and scratch-pastry shop, sit-down restaurants, beverage operations, and a full-service convention center. As a Food & Beverage Intern, you will gain the unforgettable experience of being part of our front-of-the-house teams in one of these areas.

HUMAN RESOURCES

Human Resources carries the voice of the associates, acts as business partner to achieve company goals, and continuously promotes diversity and inclusion in our company's culture. A HR intern’s duties can include: HRIS projects, applicant tracking, file management, uniform management, and international student program administration.

MARKETING

It takes talented associates to develop, produce and measure marketing initiatives. Among other duties, Marketing interns will gain experience working cross-functionally to assist with projects, social media, PR initiatives, and print distribution. Having advanced experience in content creation (photography, social media, and/or copywriting) is a requirement.

RETAIL

Join this program that includes a mix of Retail and kid’s activities at Kalahari. This opportunity will include a behind-the-scenes experience of creating guest memories and understanding what it takes to operate multiple retail outlets.

Company Mission

We promise to deliver products and services beyond expectations.

Recruiting Vision

We understand that the individual is the most important element in the recruitment process. In mirroring the spirit of the brand, we promise authenticity, curiosity, honesty, timeliness, and follow-through. Whether a current opening exists or not, relationship building is critical to the success of our company.

A Sampling of Our Benefits

Our team enjoys a comprehensive and attractive benefits plan:

• Promotion from within
• Mental, Financial, Physical, Work/Life and Career wellness initiatives
• Educational opportunities
• Full and varied benefit package available for full-time associates
• 401(k) with company match
• Appreciation days, parties, and retention programs
• Paid time off and holiday pay
• Discounts and resort perks

Kalahari Resorts & Conventions frequently receives awards and accolades for taking care of its associates and our guests. Recognition includes Forbes America’s Best Midsize Employers, Condé Nast Traveler’s #1 World’s Coolest Indoor Waterparks, Best Family-Friendly Meeting Hotel and Resort in Smart Meeting’s Smart Stars Awards, Parents’ Magazine Kids’ Travel Award Winner and TripAdvisor’s Travelers’ Choice Awards.

Current locations include Wisconsin Dells, Wisconsin (2000), Sandusky, Ohio (2005), Pocono Manor, Pennsylvania (2015), Round Rock, Texas (2020), and Spotsylvania County, Virginia (2026).

Kalahari Resorts & Conventions is an equal opportunity employer.

Location: Austin – Onsite

KEY RESPONSIBILITIES:

The position entails firmware development in conjunction with coordination with architects, BIOS developers, vendors, and quality assurance teams to develop robust, innovative OpenBMC firmware releases for customer reference boards. Responsibilities include BMC firmware development in an OpenBMC environment, upstreaming work to the OpenBMC community and troubleshooting existing designs.

A successful candidate will employ solid software methodologies, manageability design expertise, debug capabilities, and strong process practices to ensure on-schedule, defect-free firmware deliveries with focus on continuous feature and code improvement.

PREFERRED EXPERIENCE:

• Previous BMC Firmware development experience mandatory (Dell iDRAC, Dell CMC, HP iLo, etc)

• Highly Proficient in developing User Interface based on Java Scripts, Network socket concepts

• Experience with Open Source Baseboard Management Controller (BMC) Software Stack (OpenBMC)

• Programming experience (JavaScript , Shell Scripting, Python, C, C++)

• Knowledge of low-level protocols including I2c, I3c, JTAG, SPI, eSPI, UART, PCIe expected

• Proficient with Source version control systems like Git, Review tools like Gerrit

• Working knowledge of Linux Kernel programming and Linux driver development experience (JTAG, I2C, SPI)

• Hands on experience working with Reference Boards.

• Experience with Linux gcc build and debug tools.

• Strong debug methodology and skills mandatory

• Experience in server manageability architecture mandatory

• Intimate knowledge of software development process methodology expected

• Knowledge of industry standard initiatives such as Redfish, PLDM, MCTP desirable and manageability protocols such as IPMI expected

DESIRED:

• Experience in x86 architecture

• Understanding of Security concepts - Root of Trust, verified boot, measured boot

• Experience in Arm architecture

• Experience reading and understanding digital schematics

• Strong analytical skills and debug methodology expected.

ACADEMIC CREDENTIALS:

• BSEE, BSCS, or BSCE degree or higher

• 5+ years or more of firmware development

• 3 years or more of manageability firmware experience

• Candidates should enjoy working in a dynamic team environment

TM Process & Controls, Inc. is a full-service design-build company that provides custom process and automation solutions to a wide range of manufacturing industries. Our employees' technical design and hands-on field experience has developed, executed, and commissioned technical solutions throughout the United States and the Caribbean. We are a fast-growing process & process controls company in search of a talented individual who would like to further his/her career as an Operational Technology Network Engineer.

Position Summary: Provide consultation, design, implementation and troubleshooting of industrial network and ICS cybersecurity solutions. Provide direction and coordination of OT/ICS Cybersecurity solutions for industrial projects in the food and beverage industry throughout the United States and Caribbean.

Essential Responsibilities

• Conducts industrial network assessments and report findings through professionally written reports and presentation to clients.
• Works with clients to develop industrial data centers, ICS cybersecurity and industrial network solutions, including but not limited to, system architecture, Bill of Materials, industrial networks implementation planning, and endpoint security testing/planning/deployment.
• Design, configuration and deployment of industrial networks and industrial data centers for highly available environments including but not limited to NAS, SAN, Hypervisors, clusters, industrial network switches, firewalls and Windows or Linux servers.
• Design, configuration and deployment of Windows/Linux servers for infrastructure services i.e. Active Directory, DNS, SMTP Relay, WSUS, Certificate Services, etc.
• Design, configuration and deployment of SCADA software including but not limited to, SCADA software configuration, configuration for high availability, and integrations with databases, authentication servers, etc.
• Interface with IT teams to drive IT-OT integrations to completion.
• Develops project documentation including, but not limited to, network drawings, IP address lists, server lists, functional descriptions, user requirements, etc.
• Assist ICS Cybersecurity Engineers or Manager with the implementation of security controls and security monitoring included but not limited to security appliances and software, modification of network traffic flow, etc..
• Assist ICS Cybersecurity Engineers or Manager with the implementation of OT/ICS cybersecurity best practices including defense-in-depth principles, principle of least privilege, IEC-62443, NIST.SP.800-82 and other applicable standards or security principles.
• Performs strategic system maintenance, including but not limited to, patching and firmware upgrades in high availability OT infrastructure to minimize downtime.
• Performs detailed resolution writeups in ticketing systems like ZenDesk, ServiceNow, etc.
• Readily available to support clients and controls engineers with issues related to industrial networks, SCADA software and industrial data centers.
• Able to be resourceful to troubleshoot and resolve problems with SCADA software and Windows/Linux operating systems.
• Able to quickly spin up development systems for proof of concept/testing.
• Understands PLC/HMI, SCADA, VFD and instrumentation functions and assist clients and controls engineer with troubleshooting.
• Works with subcontractors (electrical and telecommunication contractors) on projects including oversight of installation related to network infrastructure.
• Stays current with the latest OT/ICS cybersecurity threats, technologies and solutions.
• Proactively assists the Cyber Team in developing best practices to streamline the deployment of industrial network solutions including maintaining internal documentation and lab deployments.
• Drafting of networks layouts, OT/ICS infrastructure layouts, etc.
• Ensures projects are completed on time and on budget.
• Manages OT/ICS infrastructure projects up to $250k.
• Interacts with and manages customer expectations.
• Other functions as required by the project or team.

Minimum Qualifications

• Cisco CCNA.
• 1 year experience working with virtualize environment utilizing VMware/Promox/Microsoft Hyper-V/Nutanix.
• 2 years of experience configuring enterprise and/or industrial networks.
• 3 years of controls engineering experience programming, integrating and commissioning PLC, HMI and SCADA systems.
• Bachelor’s degree in electrical engineering, mechanical engineering, chemical engineering, information technology or cybersecurity.
• Ability to multitask on multiple projects and project elements.
• Proficient with Microsoft Office Suite including Word, Excel, Outlook and Project.

Preferred Qualifications (some of the following)

• Engineer-in-Training certificate or Professional Engineer license.
• VMware VCP-CDV certificate.
• Very proficient with Microsoft Excel and Outlook as well as experience with Microsoft Project.
• Experience with AutoCAD and Microsoft Visio.
• Experience configuring, deploying and administering the following Rockwell Automation software packages: RSLogix5, RSLogix500, RSLogix5000, Studio5000, FactoryTalk View SE, FactoryTalk View ME, RSView32, FactoryTalk Batch, FactoryTalk Historian SE, FactoryTalk VantagePoint, PlantPAx, and FactoryTalk AssetCentre.
• Experience configuring, deploying and administering WonderWare System Platform components.
• Experience configuring, deploying and administering Ignition and/or Sepasoft.
• Experience troubleshooting the following networking protocols: EtherNet/IP, ControlNet, DeviceNet, Modbus RTU, Profibus PA, Profibus DP, Remote I/O (RIO), and Data Highway Plus (DH+).
• Experience configuring and deploying virtualization utilizing VMware ESXi, vCenter, Microsoft Hyper-V or Proxmox for manufacturing systems.
• Experience configuring, deploying and administering IT/OT Infrastructure, including Domain Controllers, SMTP Relay Servers, Backup Solutions, Certificate Services, etc.
• Experience conducting network vulnerability assessments in OT infrastructure.
• Experience configuring, deploying and administering Cisco/Dell/Fortinet network hardware configuration. Command Line Interface experience is most beneficial.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully preform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit for long periods of time; stand; walk; use hands to finger handle, or feel; reach with hand and arms; grasp and manipulate objects; and talk or hear. The employee may be required on occasion to climb stairs and/or ladders; kneel; stoop; crouch; and crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The nature of this job requires both office time and on-site time at a customer facility. Work during office time takes place in a clean, pleasant and comfortable office setting. Work during on-site time employees could encounter cold, hot, humid, noisy conditions. This position will require a minimum of 25% travel time.

TM Process & Controls, Inc. is an Equal Opportunity Employer

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.

Waterpark Maintenance Director

Kalahari Resorts & Conventions is seeking a Waterpark Maintenance Director. In this role, you’ll oversee the water park maintenance operations, training, and leadership necessary to achieve stated objectives for ride maintenance, ride checks, repairs, costs, guest service satisfaction, safety, cleanliness, and sanitation.

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll play a vital role in ensuring a safe, clean, and fully operational environment for guests by overseeing the maintenance of all water park attractions and facilities. You will directly support a seamless and enjoyable experience for both guests and associates by minimizing downtime and maintaining the highest safety standards.

Key Responsibilities

• Manage and execute routine preventive maintenance schedules for all waterpark equipment, rides, filtration systems, pumps, and water features to ensure optimal performance and safety.
• Lead, train, and supervise a team of maintenance technicians, providing guidance on proper maintenance procedures, safety protocols, and ensuring efficient work processes.
• Develop and manage maintenance budgets and ensure proper inventory of parts and supplies, making cost-effective decisions.

What We’re Looking For

• We do require that you have a background consisting of a minimum of 2 years of progressive experience in a hotel/resort, waterpark, theme park, construction, or related field; or 2 years’ experience in management of a large maintenance staff covering multiple shifts and facilities.
• Have knowledge of water park rides and daily operations for a waterpark or leisure/vacation venue.
• Have knowledge of ride maintenance schedules and repairs.
• Certified pool operator certification required.
• Knowledge of air conditioning/heating systems, plumbing, building and all facility maintenance and management.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.

Seeking an experienced On-Site Service Engineer (OSE) to support enterprise data center and server environments, including next-generation AI platforms. This is a hands-on, customer-facing role focused on maintaining uptime, resolving complex hardware issues, and delivering outstanding on-site service. Prior AI experience is not required—strong data center and server fundamentals are what matter most.

What You’ll Do

• Provide on-site support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime
• Perform hardware maintenance including server builds, swaps, component replacements, and firmware updates
• Troubleshoot system issues across hardware, firmware, and operating systems, escalating when appropriate
• Support both reactive and preventive maintenance following established procedures
• Collaborate with internal teams and customers during service events to ensure clear communication and resolution
• Document work performed and contribute to shared knowledge and best practices
• Participate in on-call rotations and support extended coverage when needed

What You Bring

• Experience supporting servers or data center hardware in a field, enterprise, or customer-facing environment
• Hands-on skills with server components (CPU, memory, power supplies, GPUs, etc.)
• Familiarity with Linux or similar operating systems
• Strong troubleshooting and problem-solving abilities
• Comfortable working independently on-site and communicating clearly with customers
• Willingness to learn and support emerging technologies, including AI platforms

Qualifications

• 3–5+ years of experience in technical support, field service, or data center roles
• Associate or Bachelor’s degree in IT or related field (or equivalent experience)
• Dell or other vendor certifications are a plus, but not required
• Ability to lift up to 50 lbs, travel to customer sites, and support flexible/on-call schedules

Broadcast Systems Engineer 

(Broadcast + Datacenter / IP Video)

CentralCast LLC ( )

Location: Syracuse, NY 

Department: Engineering 

Reports to: Engineering Manager 

FLSA: Exempt 

On-Call: Yes (rotation) 

Position Summary 

The Broadcast Systems Engineer supports a mission-critical broadcast and IT datacenter serving public broadcasting. This role is responsible for installation, configuration, maintenance, troubleshooting, and lifecycle management of both broadcast/video systems and modern datacenter infrastructure. The engineer supports a hub-and-spoke operational model and participates in a 24x7 on-call rotation. 

Essential Duties & Responsibilities 

·               Provide technical support for CentralCast broadcast, networking, compute, storage, and monitoring systems in a 24x7 environment. 

·               Troubleshoot and resolve incidents spanning video workflows, IP transport, virtualization, storage, and supporting services, document findings and corrective actions. 

·               Install, configure, upgrade, and maintain broadcast and IT systems supporting CentralCast operations, including hub and spoke deployments. 

·               Maintain and continuously improve monitoring and alerting; administer and enhance Zabbix NMS monitoring (hosts/templates/items/triggers, alert routing, and dashboards as applicable). 

·               Collaborate with Engineering and Operations to improve system reliability and reduce recurring issues through process improvement, documentation, and automation. 

·               Participate in an on-call rotation and respond to service-impacting events in accordance with operational procedures. 

·               Communicate clearly with internal teams and customer stakeholders during outages, maintenance, and service events. 

Required Qualifications 

·               Associate degree in Computer Science, Television Broadcasting/Media/Communications, or equivalent professional experience. 

·               Strong working knowledge of modern broadcast/video fundamentals including MPEG-2 / H.264 compression concepts, transport stream fundamentals, and ATSC 1.0 / ATSC 3.0 concepts. 

·               Strong IT and datacenter operations knowledge, including: 

·      VPN fundamentals and operational support 

·      OSPF routing (adjacency, troubleshooting, route propagation/filters) 

·      Multicast protocols and concepts: IGMP, PIM, and MSDP 

·               Strong troubleshooting, prioritization, and execution skills; ability to manage multiple tasks with minimal supervision. 

·               Strong written and verbal communication skills. 

·               Valid NYS driver’s license and reliable transportation. 

Preferred / Nice to Have 

·               Experience with ATSC 3.0 workflows in production environments. 

·               Familiarity with Evertz Microsystems, Harmonic, Triveni Digital, and Cisco technologies. 

·               Experience operating monitoring platforms (especially Zabbix NMS) in production environments. 

·               Proxmox and/or VMware virtualization experience; enterprise storage platform experience (e.g., Quantum). 

Core Technology Partners / Platforms 

·               Broadcast & Video: Evertz Microsystems, Harmonic, Triveni Digital 

·               Networking: Cisco 

·               Virtualization/Compute: Proxmox, VMware, Supermicro, Dell 

·               Storage: Quantum 

·               Monitoring/NMS: Zabbix 

Working Conditions & Physical Requirements 

·               Combination of desk-based work and hands-on work in datacenter/equipment environments. 

·               Occasional lifting/moving up to ~30 lbs; standing/walking; use of hands/arms. 

·               Ability to communicate effectively in person and through electronic/written channels. 

CSI Companies is seeking mutiple Field Service Technicians to work with one of our top healthcare clients!

Title: Field Service Technician

Location: Palo Alto, CA

Type: Contract-to-Hire

Duration: 6 - month contract to start

Pay: $35 - $45/hour W2

Shift: Monday - Friday, 8am - 5pm with occassional weekend work

Description:

Brief Overview

The Sr. Field Services Technician is responsible for providing work direction to field technicians responsible for onsite installation, configuration, repair, and maintenance for a variety of end user and network devices at SHC locations across the San Francisco Bay Area. The Sr. Field Services Technician will additionally provide L2/L3 support as required and work with the SHC Service Desk and desktop engineering teams to identify and remediate recurring issues

What you will do

• Monitor technician activity across SHC field locations, optimizing support and providing escalated technical assistance as required.
• Work with desktop and network engineering and network teams to identify, diagnose, and resolve recurring incidents in the field.
• Resolve escalated service delivery issues and interact regularly with IT customers, including communicating issues to the appropriate internal stakeholders, and support communications to the field regarding service delivery issues.
• Perform root cause analysis on recurring issues and communicate results with desktop engineering, network engineering, and service desk teams.
• Provide service and customer support during field visits or dispatches, representing SHC IT in a professional and businesslike manner.
• Oversee all onsite installation, configuration, repair, and maintenance of desktops, laptops, tablets, mobile devices, associated peripherals, and related software.
• Oversee onsite initial basic network troubleshooting, port activation and deactivation at SHC locations.
• Oversee onsite updates, configuration changes, and installations of hardware and software, and diagnose technical problems to determine proper solutions.
• Assist field technicians with diagnosing problems before arrival, determining needed parts and documentation to minimize down time and multiple trips.
• Determine whether OEM parts or assistance is required and coordinate OEM vendor parts or assistance as required.
• Provide technical support and setup during special events at SHC locations such as conferences.
• •Complete accurate and timely updates in Asset Management tracking system.
• •Maintain and track asset data including but not limited to warranty, license, and maintenance information for technology service assets across the SHC environment.
• •Coordinate and manage asset audits and manage exceptions through a remedial action management process.
• •Ensure process compliance by managing the remedial / corrective action management process for any breaches that occur throughout the lifecycle.
• •Ensure equipment is per the defined SHC standards
• •Work closely and build relationships with SHC vendors. Participate in gathering bids for large purchases and assist management in negotiating better pricing.
• •Consult with Project Managers for procurement of IT hardware for projects and manage procurement

Education

• Four year college degree or advanced certifications (e.g. Microsoft Office Specialist (MOS) Expert or Master, Microsoft Certified Solutions Associate: Office 365

Experience Qualifications

• Five (5) years of related work experience; experience in a healthcare IT environment preferable.

Required Knowledge, Skills and Abilities

• Experience troubleshooting, repairing and supporting the following (or similar):
• Windows 7, Windows 8, and Mac operating systems, as well as common applications (e.g., MS Office, Outlook, VPN);
• HP, Dell, Tangent, and Apple desktop/laptop hardware systems; OEM certification or at least 3 years of documented service required on at least 2 hardware systems required;
• Apple (iPad) and other common tablet computing devices;
• Printers, monitors, external hard-drives, network interface cards, etc.;
• Cisco routers (e.g., 36XX, 76XX, ASR 1XXX);
• Cisco switches (e.g., Catalyst, Nexus);
• Cisco wireless access points (e.g., Aironet);
• Associated networking devices (e.g., LAN Controllers, WAN Optimizers)
• MCSA Windows 7, MCSA Windows 8, and CompTIA A+ required
• One or more of the following certifications preferred : CCIE, CCNA, CCNP, CCDE, CCDP, CCSP, CCVP
• Excellent customer service orientation and verbal communication skills; ability to work in the field with accuracy and minimal direction.

Licenses and Certifications

• DL - Driver’s License – Any US State .