Data Entry Specialist Description Jobs in Usa

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• Obtain your NCP (National Check Professional) credentials and continue your education to stay up to date on the regulations.
  
• Provide excellent customer service and professional interaction with internal customers while processes requests, questions, and issues related to all aspects of the Deposit Processing through email, phone, and chat service.
  
• Effective use of work on a computer to perform job duties and prioritize tasks in order of importance; ensuring that tasks are completed in a timely manner to meet deadlines.
  
• Maintain compliance by following bank policies and procedures.
  
• Thorough knowledge of processing duties which includes but is not limited to NSF decisions, non-posts, stop pays and cash letters procedures.
  
• Thorough knowledge of adjustments/corrections and check representments and chargeback items.
  
• Perform daily overdraft processing, stop/hold review, rejected item review within established time frames according to MACHA rules and bank processes and procedures.
  
• Review daily reports and general ledger account reconciliations. Make correction/adjustment entries as appropriate.
  
• Daily review of fraud software to identify potentially fraudulent checks. This includes communication with the frontline to educate and identify fraudulent items.
  
• Daily review of classification/indexing software to process all documents in a timely manner.
  
• Identity and suggest process improvements for daily tasks and department functions.
  
• Act as an internal resource for unusual situation/problem investigation and resolution activities associated with UFS, TMR, PSI Capture, ASV and Bankers Bank when Deposit Processing Team Lead is not available.
  
• Take ownership of projects and/or procedure to assist the Team Lead.
  
• Provide necessary reporting to Deposit Processing Supervisor and/or Deposit Processing Team Lead.
  
• Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of Nicolet.
  
• Ability to understand the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status, or other non-job-related classification. A commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
  
• Performs all other duties as assigned.
  

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• High School diploma or equivalent
  
• 2 years bank experience required
  
• NCP Certification preferred
  

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• Medical, Dental, Vision, & Life Insurance
  
• 401(k) with a company match
  
• PT0 & 11 1/2 Paid Holidays
  

At American Packaging Corporation (APC), you'll find the packaging career you've been looking for. With competitive salaries, excellent benefits, 401(k) plans and tuition reimbursement programs, we nurture our employees while advancing and promoting diversity and inclusion. As the leading flexible packaging converter in North America for over a century, APC's longstanding success is fueled from the inside out. We're constantly seeking to improve our internal operations and were named a "Best of the Best" in the Best workplaces in the America's awards for 12 years in a row. It's how and why we engage the best and brightest talent to continue propelling our shared success into the future.

Customer Account Specialist

LOCATION: Rochester, NY

SCHEDULE: Monday - Friday 8am-5pm

SUMMARY: To professionally and effectively communicate with customers and respond to customer requests for order placement, delivery of finished goods, quotations and all other inquires or requested information. To service both the external and internal customer by accurately and efficiently processing information by means of systems and procedures.

REPORTS TO: Customer Service Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Participate in training, embrace concepts of and actively practice the SPOT Safety Program fundamentals to aid American Packaging Corporation's efforts to achieve a zero-accident rate.
• Verify purchase order information with customers.
• Request customer numbers and specification sheets from the appropriate departments as needed.
• Data entry of information into the AS400/Radius order entry programs (create item numbers, etc.)
• Identify and collect all information required for creating orders.
• Authorize and provide information for invoicing all graphics related preparation, plate, and cylinder costs.
• Follow Up with scheduling until acknowledged have ready date is acquired.
• Distribute order to appropriate departments and send out order acknowledgment to customer.
• Processing all changes to orders when required.
• Create shipping releases in AS400/Radius program, make any needed changes, and track open shipments.
• Track open releases, verify finished goods availability, and notify customer of any quantity deviation.
• Generate account specific reports including but not limited to inventory of finished goods, raw materials, order status as needed.
• If applicable, maintain Vendor Managed Inventory programs through weekly reporting to customer. Some programs also require that the customer account specialist place the orders for the customers under specific guidelines set by them.
• Investigate all customer related inquires. Expedite information to customer, sales representative, and/or manufacturing including, but not limited to the processing of price quotations, samples, brochures, or any other pertinent information necessary in obtaining or maintaining new business.
• Monitor aged inventory and communicate procedures to customers, and APC Sales team to ensure timely pre-billing and/or shipping of aged inventory.
• Professionally and effectively respond to any and all customer complaints through following procedures:
• I. Retrieve required and appropriate information from customer or sales.
• II. Complete and distribute complaint form to appropriate departments, provide photos to APC's Quality department, and request samples from the customer.
• III. Follow up until appropriate disposition of complaint is provided.
• IV. Provide corrective action to customer, ensuring satisfactory resolution.
• Investigate and provide the necessary information to both external and internal customers as may be requested or deemed necessary, which may not be specifically outlined above.
• Attend and participate in all scheduled meetings (Continuous Quality Improvement, safety, special projects, departmental, etc.).
• Comply with all company policies and procedures.
• Business travel (infrequent) may be required.
• Other duties as assigned.

Roto/FPL Specific duties:

• Provide graphics department with order information for artwork processing - entering design validation requirements - some customers may have more complexity/requirements due to how frequently they change and the volume
• Generate final order from AS400/Radius with all required information for sign off by appropriate departments.
• Complete and supply all necessary components included in Final Order Job Jacket(s).

QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Advance degree from accredited college or university, three years related experience and/or training. Will consider an equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure using whole numbers,

common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw

and interpret bar graphs. Ability to calculate figures and amounts such as discounts,

interest, proportions, and percentages.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in

situations where only limited standardization exists. Ability to interpret a variety of

instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, and use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, stand, walk, stoop, kneel, crouch or crawl and climb or balance. The employee is regularly required to hear. The employee must occasionally lift and/or move up to 30 pounds. Any lifting over 30 pounds would require assistance. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

American Packaging Corporation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. American Packaging Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. EOE/AA Disability/Veteran.

If you are interested in applying for an employment opportunity and need special assistance or an accommodation to apply for a posted position, please contact our Human Resources department at:

Location: San Diego, California  

Company: Reproductive Partners San Diego  

Job Title: Patient Services Specialist 

Salary Range: $21 - $23 Per Hour  

About Us:  

Reproductive Partners San Diego is a leading Southern California fertility clinic, internationally and nationally recognized for our success in IVF - in vitro fertilization, egg freezing and other fertility treatments for our patients. 

Job Summary:  

We are seeking a compassionate and highly organized Front Office Representative to join our team at Reproductive Partners San Diego. As a Patient Service Specialist, you will be the first point of contact for our patients and play a crucial role in ensuring the smooth operation of our medical office. Your responsibilities will include, but are not limited to: 

Key Responsibilities: 

Greeting and checking in patients with a warm and welcoming demeanor. 

Responsible for scanning and verifying patient identification and insurance information. 

Managing the daily schedule and ensuring patients are seen in a timely manner. 

Handling patient inquiries and providing accurate information. 

Answering and routing telephone calls. 

Collecting payments and co-pay for services.  

Maintaining patient records and ensuring confidentiality. 

Preparing and completing encounter forms for charge entry 

Completion of End of Day Reconciliation. 

Preparation of next day encounter forms and payment collection report. 

Keeping the front office area organized and well-maintained. 

Maintain a professional business environment. 

Assisting with administrative tasks as needed. 

Qualifications:  

High school diploma or equivalent (bachelor’s degree preferred). 

Previous experience in a medical front office role. 

Proficient in using electronic health records (EHR) and medical billing software. 

Proficient in Windows and Microsoft applications including Outlook, Word, and Excel. 

Working knowledge of Insurance and patient benefits. 

Strong interpersonal and communication skills. 

Exceptional customer service and multitasking abilities. 

Highly detail oriented and accuLikerate data entry. 

Knowledge of medical terminology is an advantage. 

Ability to work in a fast-paced, patient-focused environment. 

Benefits:  

Competitive salary.  

Health, dental, and vision insurance options.  

Retirement savings plan.  

Paid time off and holidays.  

Opportunities for professional development and growth.  

A friendly and supportive work environment.  

To perform the job successfully, an individual should demonstrate the following competencies:  

Customer Service – Displays courtesy and sensitivity; Manage difficult or emotional patient situations; Respond promptly to patient needs; Meet commitments.  

Dependability – Commit to doing the best job possible; Follow instructions, respond to management direction; Keeps commitments; Meets attendance and punctuality guidelines; Responds to requests for service and assistance; Take responsibility for own actions.  

Job Knowledge – Competency in required job skills and knowledge; Displays understanding of how job relates to others; Exhibit ability to learn and apply new skills; Require minimal supervision; Uses resources effectively.  

Teamwork - Balance team and individual responsibilities; Exhibit objectivity and openness to others' views; Give and welcome feedback; Contribute to building a positive team spirit; Put success of team above own interests; Gives and welcomes feedback.  

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Employees will follow any other instructions, and perform any other related duties,   

as assigned by their manager.  

RPSD is an equal opportunity employer and welcomes applicants from all backgrounds to apply.  

JOB TITLE: Project Specialist – Health Care Professional Engagements - R&D Investigator Meetings

Location: Lawrence Township, NJ (50% onsite)

Duration: 12 months (potential extension/potential right to hire)

This position is responsible for providing the day-to-day operational support of documentation, data entry and project coordination of Health Care Professional (HCP) Investigator Meetings

The project specialist is to ensure that the planning and execution of Investigator Meetings, in partnership with R&D, Clinical Operations, and external vendors. They will help to support meeting logistics, timelines, and budgets to ensure successful delivery and will ensure compliance and regulatory internal standards. They will be responsible for keeping projects on task and meeting deadlines; keeping all team members updated utilizing system software to ensure all projects are on track.

Characteristics / Skills Required:

• Highly efficient, strong organizational skillset
• Strong interpersonal/written communication and presentation skills
• Delivers accurate deadline-driven information to team members, vendors, and stakeholders
• Extremely detail oriented and possesses a sense of urgency to meet timelines
• Multitasker and problem solver
• Proficient in software that must be used independently
• Patient, adaptable and can work under high pressure situations
• Finance and budget coordination of purchase order requisitions and processing of invoice payments

Software:

• Microsoft Office Suite, Ariba, SAP, Veeva Event Management, Icertis, Workfront, SharePoint

Key Matrix Partners:

• Support the Team lead within Research and Development, Local Market teams and Business stakeholders in Medical, Commercial, Legal, Compliance and Finance

List of Minimum Position Requirements/Competencies

• BA/BS Degree Required; 4+ years of pharmaceutical industry experience with understanding of KOL/Thought Leader Engagements; Project Management and/or Advertising Agency experience preferred; Travel may be required up to 25%
• Leads by example, displaying integrity, collaboration, accessibility, adaptability, sound judgment/decision making, and solutions-oriented attitude
• Excellent planning, prioritization, management, and organizational skills; Proven ability to manage multiple projects with often quick changes
• Proven track record collaborating with large cross functional matrix teams and internal/external customer focused; must be able to work and collaborate in team environment
• Demonstrates an innovative growth mindset

If hired, you will enjoy the following Eclaro Benefits:

• 401k Retirement Savings Plan administered by Merrill Lynch
• Commuter Check Pretax Commuter Benefits
• Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro

If you feel you are qualified with the required skills and if you are interested, please free to send your word version most updated resume TAILORED to the job description above to or call (212)804-7476.

Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.

Patient Coordination Specialist – Hematology & Cellular Therapy

Join a world-class medical team at a leading academic health system in San Francisco. We are seeking a high-energy, detail-oriented Patient Coordination Specialist to support our Hematology, Blood & Marrow Transplant, and Cellular Therapy clinics.

As the first point of contact for a clinic serving approximately 300 patients daily, you will play a critical role in ensuring seamless patient flow and exceptional service within one of the most advanced specialty departments in the region.

Location: San Francisco, CA 94143 (100% Onsite - Parnassus Heights)

Schedule: Monday – Friday | 8:00 AM – 5:00 PM (No Weekends)

Compensation: $24.76/hr

Duration: 6-Month Contract

Key Responsibilities

• Communication Management: Efficiently manage and route high volumes of incoming clinical phone calls with professionalism and empathy.
• Complex Scheduling: Coordinate and schedule patient appointments using electronic health record systems, ensuring accuracy in a fast-paced environment.
• Administrative Support: Execute essential administrative tasks to support clinical operations, including data entry and patient record management.
• Patient Advocacy: Serve as a primary liaison between patients and the clinical team, providing top-tier customer service at every touchpoint.

Candidate Requirements

• Experience: Minimum of 6 months of experience in a healthcare setting is preferred.
• Technical Proficiency: Strong preference for candidates with APeX (Epic) training and experience.
• Communication: Exceptional verbal and written communication skills with the ability to navigate complex patient needs.
• Attention to Detail: Proven ability to maintain high levels of accuracy while managing multiple tasks in a high-volume clinical setting.
• Commitment: Ability to work 100% onsite at our Parnassus Avenue facilities.

Why Apply?

• Professional Growth: Gain experience in a prestigious specialty clinic (Blood & Marrow Transplant/Cellular Therapy).
• Work-Life Balance: Enjoy a stable, full-time schedule with no weekends or late nights.
• Impact: Be part of a mission-driven team providing life-saving care to a diverse patient population.

LHH Recruitment Solutions is seeking a detail-oriented Docketing Specialist to support a busy legal team at a respected law firm. This role is responsible for managing litigation calendars across multiple jurisdictions and ensuring critical deadlines are accurately tracked and maintained. The ideal candidate is dependable, highly organized, and able to deliver excellent internal customer service in a fast-paced environment with daily deadlines. The anticipated salary for this role is between $55,000-$65,000/year plus generous PTO and benefits. This role offers one day remote after 60 days of fully onsite training. The team is helpful, friendly and this role helps many people across the firm.

Responsibilities:

• Enter and maintain deadline-driven events in the firm’s docketing system (CompuLaw or similar software).
• Review court filings, orders, and internal requests to determine appropriate deadlines and calendar entries.
• Update, revise, or remove outdated docket entries as needed to ensure accuracy.
• Verify information prior to entering events into the docketing system.
• Apply knowledge of applicable court rules to analyze incoming documents and determine calendaring requirements.
• Generate scheduled and ad hoc docket reports for attorneys and legal staff.
• Maintain documentation of completed work in the firm’s document management system.

Qualifications:

• Minimum 2 years of experience in a legal environment, preferably supporting litigation or litigation docketing.
• Associate degree or equivalent combination of education and professional experience.
• Experience with CompuLaw or other docketing software preferred.
• Proficiency with Microsoft Office Suite.
• Strong computer skills, including accurate data entry and ability to research court rules online.
• Exceptional attention to detail, accuracy, and organizational skills.
• Ability to communicate professionally and effectively with attorneys, paralegals, legal assistants, and internal teams.
• Familiarity with court rules in state and federal courts, including civil, bankruptcy, and appellate courts, is preferred.

Benefits:

• Medical, dental and vision
• Flexible Spending Accounts
• Life & Disability Insurance
• Retirement Plan: Employees may contribute to the retirement plan starting the first quarter after being hired. After two years of service and 975 hours annually, employees may be eligible for profit sharing of up to 7.5% of compensation.
• Vacation: Paid vacation is accrued monthly and increases with tenure
• Sick Leave: Employees receive two weeks of paid sick leave per year, which accrue monthly.
• Paid Holidays: Employees are provided nine paid holidays each year.
• Employee Assistance Program: Therapy, counseling, coaching, home ownership programs, fitness and wellness.
• Transit/Parking
• Pet Benefits

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to apply today!

The RCM Specialist II is an individual contributor role on the RCM team, responsible for AR follow-up, posting payments, processing refunds and credits, and auditing accounts accurately. This role supports the full revenue cycle, helping ensure timely resolution of outstanding balances, clean financial records, and a smooth experience for both practices and patients. An ideal candidate has a strong understanding of AR processes, account research, and payer guidelines. They are detail-oriented, analytical, and confident in navigating account-level discrepancies and improving key revenue cycle metrics. 

KEY RESPONSIBILITIES

• Perform all assigned RCM activities in accordance with best practices and internal SOPs.
• Perform AR follow-up to resolve unpaid or underpaid claims, denials, and aged balances through appropriate action (i.e. appeals, corrections, resubmissions, etc.)
• Audit accounts to verify accurate claim submission, payment application, adjustments, and resolution of outstanding balances.
• Review and resolve credit balances; process refunds to insurance and patients in compliance with regulations and internal policies.
• Post all payments – insurance and patient – accurately and in a timely manner, including zero-dollar payments and remittance reconciliations (manual and electronic).
• Apply adjustments and write-offs appropriately based on payer contracts and internal guidelines.
• Work AR aging reports regularly to reduce days in AR and the percentage of AR over 90 days.
• Maintain clear and thorough documentation of account activities, payer interactions, and refund processing steps.
• Collaborate with internal teams (billing, front office) to ensure clean claims and quick resolution of issues.
• Maintain compliance with HIPAA, payer guidelines, and internal policies.
• Participate in team meetings to discuss performance metrics, workflow updates, and process improvements.
• Support RCM management in understanding and self-identifying contributing factors to site-specific RCM KPIs, highlighting areas of concern and areas for improvement. KPIs include but may not be limited to:
• Collection Rate: Monitor and report on the net collection rate, analyzing performance against targets. Collaborate with the team to identify opportunities for improvement. 
• Days in AR: Track and evaluate average days in AR to ensure appropriate advanced collection, payment application, efficient and accurate claim filing, and timely back-end billing and claim resolution. Investigate and address any delays or bottlenecks that may be causing extended days in AR. 
• % AR Over 90 Days: Review and analyze the percentage of AR over 90 days (insurance v. patient) to identify trends or issues requiring attention. Work with the team to reduce the percentage of aged receivables by implementing strategies to resolve outstanding claims and payments. 
• Identify trends in rejections, disputes, payment delays, and denials, and escalate issues for resolution. Always seek the root cause to avoid future issues
• Maintain respect and professionalism in all interactions with internal stakeholders, patients, payers, third parties, and others

• Prior experience in Dental Office workflows, Revenue Cycle functions to include Scheduling, Registration, Insurance verification, fee schedules, claim submission, charging/coding requirements, insurance AR follow up and payment posting process
• Must be knowledgeable of reimbursement/compliance process and procedures with all payors
• Experience with practice management software systems, insurance portals, clearing houses, insurance guidelines, banking reconciliation software, proficient in intermediate PC skills (MS Office—strong excel skills). Strong computer literacy, Excellent Math and problem-solving skills.  Data entry and 10-key by touch.
• Strong interpersonal and organizational skills.  Ability to work within a team setting and as an individual contributor.     Excellent oral and written communication skills
• Responsible for quality work, meeting deadlines, and adherence to Compliance and Revenue cycle standard operating procedures
• Organized work habits, accuracy, and proven attention to detail with strong analytical skills
• Responsible for quality work, meeting deadlines, and adherence to Compliance and Revenue cycle standard operating procedures 
• Certified Professional Coder (CPC) or Certified Revenue Cycle Professional (CRCP) credentials preferred

Compensation details: 22-27 Hourly Wage

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At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

The Accounting Specialist Associate III is responsible for a wide range of tasks, including processing daily deposits, handling unidentified and re-deposits, managing payment transmissions, maintaining performance scorecards, overseeing batching operations, handling cash and deposits, uploading account adjustments, processing claims repayments, managing document systems, balancing transactions at the end of day, and monitoring payment queues. The role also includes tasks related to commissions, reconciliations (including non-cash items and rejected transactions), drafting letters, and creating and maintaining spreadsheets and logs. Due to the complexity of the responsibilities, the position includes a comprehensive 8-week training program to support effective knowledge transfer. This is an essential employee position that requires the team member to work on-site daily at our Irving, Texas location, Monday through Friday from 7:00 a.m. to 3:30 p.m., and Saturdays on a rotational basis. The team member plays a critical role within Depository Services by handling physical checks and paperwork. Candidates should be able to lift 1015 pounds, stand for periods of 1530 minutes at a time, and walk short distances within the building. Due to the complexity of the responsibilities, the role begins with a comprehensive 8-week training program to ensure effective knowledge transfer.

What We're Looking For:

Education: High school diploma or equivalent required

Experience: 1+ years of customer service experience preferredbut if you're a quick learner with a great attitude, we're happy to train you

Schedule:

• On-site role based in Irving, Texas

• MondayFriday, 7:00 a.m. 3:30 p.m. CST

• Occasional overtime as needed

• Rotational Saturday coverage from 12:00 2:00 p.m. CST

What You'll Bring to the Team:

• A positive, customer-first mindset with a strong service orientation

• Willingness to learn and cross-train to support a collaborative team environment

• Strong organizational skills and the ability to manage multiple priorities under tight deadlines

• Excellent communication skillsboth written and verbal

• Confidence working in a fast-paced, team-driven environment

• Strong critical thinking and problem-solving skills

• Attention to detail and a proactive approach to identifying issues

Tools You'll Use (and Ideally Already Know):

• Microsoft Office Suite, especially Excel (intermediate to advanced level)

• Microsoft Outlook, Word, Teams, and PDF editing tools

• Typing and 10-key data entry

• SAP and mainframe systems experience (preferred but not required)

• Basic understanding of accounting principles and strong math skills

• Familiarity with the U.S. banking industry is a plus

Skills

Compensation

Compensation offered for this role is $17.88 - 26.93 per hour and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

Location: Portage or Merrillville

Salary Classification: Non-Exempt

Reports to: Branch Manager

At U S Federal Credit Union, the Operations team ensures seamless, secure, and efficient back-office support to protect our members and deliver superior service. We are proud to offer roles that contribute to a safe and compliant operating environment through diligent processing of ACH, wires, fraud disputes, and other critical functions.

The Operations Specialist is responsible for performing essential back-office operations including ACH processing, wire transfers, dormant accounts, fraud, and other account maintenance. The role supports the credit union’s internal and external service goals and works closely with frontline teams to ensure member needs are met.

·       Process ACH files, wire transfers, share drafts, ATM processing, and card transactions.

·       Reviews all new accounts to ensure compliance with required documentation, KYC/CIP and funding requirements

·       Handle daily incoming mail and process deposits, payments, address changes, name changes, and account closures.

·       Manage bill pay, remote deposit capture, certificate renewals, subpoenas, and power of attorney requests.

·       Assist with IRA administration and validate cross-departmental data entry.

·       Support handling of deceased member accounts and dormant accounts.

·       Work E-Oscar disputes and ensure timely credit bureau corrections.

·       Finalize wire approvals and provide expertise on fraud and dispute resolution.

·       Assist in ensuring compliance with Regulation E, D, NACHA, and other applicable rules.

·       May perform other duties related to general operations of the credit union.

Required:

·       Minimum 2 years of experience in financial institution operations or back-office roles.

·       In-depth knowledge of ACH, wire transfers, fraud resolution, and compliance procedures.

·       Strong understanding of credit union regulations and operational risk management.

·       Excellent analytical, and organizational skills.

·       Strong collaboration and communication skills, especially cross-functionally.

Preferred:

·       Experience working in a credit union or similar regulated financial institution

·       Knowledge of NCUA regulatory reporting requirements

·       Experience with credit union core systems

·      Standard office environment, ability to sit for extended periods and perform tasks using a computer

·      Occasional travel may be required for training or audits

We are an equal opportunity employer

Desired Skills & Experience:

• ~2 years of professional experience in office, operations, fulfillment, or similar environments (or equivalent)
• Ability to perform 70% on‑your‑feet production work
• Basic knowledge in Google Workspace and Microsoft Office (Sheets/Excel for simple logging)
• Strong communication, teamwork, and attention to detail
• Ability to meet deadlines during heavy payroll cycles; comfort with some overtime
• Valid driver’s license and reliable, positive work attitude

Plusses:

• Experience with mailroom, print center, or fulfillment equipment (pressure sealers, stuffing machines, postage meters, thermal printers, etc.
• Salesforce experience
• Experience handling confidential payroll or financial documents

Day-to-Day:

• Insight Global is hiring a Payroll Fulfillment Specialist to support payroll production and mailing operations for a growing center within the financial services industry. In this role, this individual will spend most of their day on the production floor operating pressure sealers, folding/stuffing machines, thermal printers, and postage meters to assemble, package, and ship payroll packets with a high degree of accuracy. They will sort and organize payroll materials, perform final quality checks as the last touchpoint before delivery, and coordinate shipments through USPS, FedEx, and local couriers to meet strict daily deadlines. This person will also assist with printing and preparing sensitive tax documents, process nightly manifests using scanning equipment, and maintain accurate distribution tracking throughout each shift. On lighter‑volume days, they will support office‑side tasks including basic Excel/Sheets logging, simple data entry, communication with internal teams, and occasional clerical support using both Google Workspace and Microsoft Office as the team transitions systems. Additionally, they will help manage inventory levels, restock supplies, and collaborate closely with Payroll and Operations leadership as the Pearl River center scales its team and production capacity. This is a full‑time, on‑site role working a 9:00am–6:00pm schedule with periodic overtime during high‑volume payroll cycles.

Our client, a retail chain of home improvement and agriculture stores, is seeking a Facilities Specialist for a 6+ month contract to hire position in Brentwood, TN. This role fully onsite.

Day to Day:

• This position is responsible for managing the resolution of facility related repair and maintenance issues associated with company owned or leased premises and to continuously deliver a safe, secure and comfortable environment for customers and team members.
• Manage company repair and maintenance program for all stores in your respective territory. (40%)
• Manage Landlord Maintenance issues, including any dispute resolution necessary to get Landlords to make repairs as required under the lease. (10%)
• Analyze root cause of reported facility issue, establish scope of work and required specifications, engage vendors, control bid process and recommend approval of related expense to coordinate the resolution of the repair. (10%)
• Verify invoices for accuracy, performance of contracted repairs, warranty adherence, appropriate accounting codes, required signatures and accurate data entry to ensure appropriate payment by organization. (5%)
• Collect, compile and record all email, phone and mailed documentation to maintain complete electronic archive and hard copy history of store repairs including initial requests, quotes, contracts, required approvals, warranties, completion results and invoices. (15%)
• Direct, review and communicate with appropriate Store Team Members, Field Personnel, internal departments and interact with all corporate levels to provide customer service and support to ensure satisfactory completion of repair and maintenance issues and accurate appropriation of related expenses. (10%)
• Verify competitive pricing across a wide range of service industries to ensure cost saving and value engineering through research and experience such as but not limited to HVAC, plumbing, electrical, structural, asphalt, concrete, flooring, roofing and general facility components. (5%)
• Develop and expand vendor network to improve performance and reduce cost. (5%)

Must Haves:

• Minimum 3 years’ experience in facility or building maintenance (preferably in a multiple unit retail environment) to include technical knowledge and industry trends.
• High school education required. Any suitable combination of education and experience will be considered.
• Proven problem resolution and decision making ability.
• Ability to prioritize and manage a large volume of projects and significant amount of detail in a fast paced environment.
• Available to travel as needed.

Pluses:

• Proficiency in Microsoft Office products (Word, Excel, and Outlook).
• Ability to research and implement industry best practices.

Pay Rate- $31.03- $32.14/hour

We are seeking a Case Management Specialist to join our Pathways team.

Starting Salary: $ 43,500- $47,000 (Salary)

This role will carry out case management services as required by the contract and licensing regulations. Schedule and conduct community in-person visits with TLP youth throughout community utilizing personal vehicle (eligible for mileage reimbursement).

WHAT YOU WILL DO:

• 
  
• Attend various meetings and/or court hearings.
  
• Aid with facilitating and/or organizing independent living skills classes.
  
• Assist with maintaining scattered sites apartments.
  
• Provide crisis intervention.
  
• Work collaboratively with providers in coordinating services for clients.
  
• Complete case notes and data entry for various software programs.
  
• Utilize community resources to assist youth.
  
• Ability to work in an on-call rotation.
  
• May drive up to 50 miles in one day in personal vehicle. (Eligible for Mileage reimbursement)
  

WHAT YOU WILL BRING:

Our ideal candidate will have 1-3 years of relevant work experience and the following requirements:

• 
  
• Bachelor's degree in human behavioral science which includes 30 semester or 45 quarter hours either in development of human behavior, child development, family intervention techniques, diagnostic measures or therapeutic techniques, such as social work, psychology, sociology, guidance & counseling and child development.
  
• At least 21 years of age and pass background check, physical, and drug screening
  
• A valid driver's license in the state you reside in, proof of current vehicle insurance, and reliable transportation.
  

WHO WE ARE:

Cornerstones of Care is a mental and behavioral health nonprofit certified in trauma-informed care that provides evidence-based prevention, intervention, treatment, and support services to help children and families improve their safety and health by making positive changes in their lives. Each year, our team empowers children and families in Kansas, Missouri, and beyond through three key service areas:

• 
  
• Youth & Family Support - We help youth gain independence through social and living support programs while empowering families with the skills and resources they need to become resilient and successful.
  
• Foster Care & Adoption - We reunify and unite families while recruiting and providing support to foster parents and youth in foster care.
  
• Education & Community Trainings - We help students achieve academic success while giving educators the tools to create safe learning environments to improve their students' behaviors and offer innovative learning opportunities to build and improve knowledge in the community.
  

CORNERSTONES OF CARE'S ORGANIZATIONAL COMMITMENTS:

• 
  
• Nonviolence - helping to build safety skills and a commitment to a higher purpose.
  
• Emotional Intelligence - helping to teach emotional management skills.
  
• Social Learning - helping to build cognitive skills.
  
• Open Communication - helping to overcome barriers to healthy communication, learn conflict management.
  
• Democracy - helping to create civic skills of self-control, self-discipline, and administration of healthy authority.
  
• Social Responsibility - helping to rebuild social connection skills, establish healthy attachment relationships.
  
• Growth and Change - helping to work through loss and prepare for the future.
  

OUR WIDE STATEMENT:

At Cornerstones of Care, we commit to fostering a community where every individual, regardless of background or identity, feels deeply welcomed, valued, and empowered. We envision a diverse community where inclusion and welcoming are prioritized. A community where all voices are heard, listened to, and respected. A community where everyone's physical, emotional, social, and psychological needs are met. At Cornerstones of Care, we have a vision where equity is not just a goal but is present in all we do; every team member feels empowered to authentically contribute to their fullest potential. We hold a collective commitment to WIDE (welcoming, inclusion, diversity, and equity) that will drive us forward as a stronger organization.

OUR DIVERSITY STATEMENT:

• 
  
• We partner for safe and healthy communities.
  
• We cultivate a culture in which children, families, team members, volunteers, donors, and community partners feel welcomed, safe, respected, empowered, and celebrated.
  
• We value diversity of race, religion, color, age, sex, national origin or citizenship status, sexual orientation, gender identity and expression, geographical location, pregnancy, disability, neurodiversity, socio-economic, and military status.
  
• We stand for anti-racism, equity, and inclusivity.
  
• We insist and affirm that discrimination and violence have no place in safe and healthy communities, including in our organization.
  
• We strive toward a more welcoming, inclusive, diverse, and equitable organization through our policies, partnerships, and practices.
  

OUR BENEFITS:

Cornerstones of Care offers a competitive benefits package, which includes:

• 
  
• 9 Paid Holidays, Unlimited Paid Time Off, and Paid Sick Leave
  
• Team members who work at least 30 hours per week are eligible for
  
  • 
    
  • Health insurance benefits (medical, prescription, dental, vision)
    
  • Cafeteria plans (Health Savings Account (HSA) and Medical and Dependent Care Flexible Spending Accounts)
    
  • Ancillary insurance benefits (accident insurance, critical illness insurance, hospital indemnity insurance, short-term disability insurance, voluntary life)
    
  • Cornerstones of Care provides long-term disability insurance and basic term life/AD&D insurance at no cost to the team member
    
  
  
  
• Retirement savings plan (401K) with employer match
  
• Pet Insurance
  
• Employee assistance program (EAP)
  
• Tuition reimbursement program
  
• Public Service Loan Forgiveness.
  
• To view more information on our benefits, please visit our Job Openings page at Join Our Team - Cornerstones of Care to download the current benefits guide.
  

Questions?

Please contact: Cornerstones of Care, People Experience Team

8150 Wornall Rd., Kansas City, MO 64114

Phone: Fax:

Like us on Facebook at: cornerstonescareers

Cornerstones of Care is an Equal Opportunity Employe

The Records Specialist is responsible for answering non-emergency phone calls and assisting in-person customers at the Law Enforcement Building. Serve as the first point of contact with individuals, including victims of crime, sex offenders, angry/agitated individuals, job applicants and law enforcement professionals. Must be customer-service focused, detail oriented, dependable and perform work using several computer software programs. The Records Unit provides service for dual agencies, the Corvallis Police Department and the Benton County Sheriff's Office. These tasks are illustrative only and may include other related duties.

Full-time, AFSCME represented, 12-month probationary period

Must meet all qualifications and requirements as listed in the Position Description

Proposed Recruitment Timeline

February 18, 2026

Recruitment Opens

March 4, 2026 at 5PM

Initial review of candidates

March 9, 2026

Invite candidates to testing

Week of March 16, 2026

Invite candidates to speed interviews

Week of March 23, 2026

Oral Board Interviews

Week of March 30, 2026

Final Interviews

March/April

Background

Anticipated Appointment May 16, 2026

Provides public reception at the Police Department and Sheriff's Office front desk. Duties are taking reports, answering questions, taking, and accounting for payments, sex offender registrations, and receiving and releasing found items.

Answers non-emergency Police Department and Sheriff's Office phone calls, provides requested information or refers citizen to appropriate source of information.

Documents in computerized and written police form all pertinent information on various violation and misdemeanor crimes as reported by citizens. Reviews officer reports to ensure completeness, correctness, and conformity with OUCR requirements. Trains officers in OUCR requirements.

Operates manual and computer record systems performing data entry and file retrieval for the following:

• Arrest warrants and court subpoenas;
• Crime, stolen property, and custody reports;
• Teletype service, traffic accidents and citations; and
• Statistical reports as required.

Supports the public, police investigations, and other criminal justice agencies by performing record checks, providing copies of officers' reports, ordering DMV suspension packets, and other pertinent information as appropriate under public records laws.

Processes fingerprint cards, warrants, subpoenas and expungements.

Conforms with all safety rules and performs work in a safe manner.

Adheres to all City and Department policies.

Delivers excellent customer service to diverse audiences.

Maintains effective work relationships.

Arrives to work, meetings, and other work-related functions on time and maintains regular job attendance.

Education and Experience

High school diploma or equivalent and two years of related employment experience.

Knowledge, Skills and Abilities

Ability to perform duties related to the public safety records unit, including the ability to gain knowledge of applicable Oregon and municipal laws including those regarding storage, dissemination, and destruction of public safety records. Working knowledge of public records law.

Ability to relate well to a wide variety of individuals and groups, and to communicate effectively orally and in writing. Knowledge of business English, spelling, punctuation, grammar, and basic math skills required. Strong attention to detail.

Understanding of operational rules and general instructions; and ability to respond to work situations with minimal supervision.

Ability to evaluate citizen reported situations, determine when to contact an officer or where to refer the citizen, and determine if a reported crime must be referred to a patrol officer or processed by Records.

Ability to get along well with coworkers, and the public, and maintain effective work relationships.

Ability to diffuse and resolve conflicts with difficult and agitated customers; and provide excellent customer service.

Ability to prioritize multiple duties and to work with interruptions.

Ability to type by touch and to use a computer and related software to perform the essential functions of the position. Ability to gain knowledge of public safety records specific software.

Ability to maintain confidentiality and exercise discretion and judgment in dealing with sensitive or confidential information.

Special Requirements

Ability to meet LEDS Update/Inquiry certification requirements.

Must successfully pass a comprehensive background investigation including criminal history check and obtain an Oregon State Police Criminal Justice Information Systems clearance.

Demonstrable commitment to sustainability.

Demonstrable commitment to promoting and enhancing equity, diversity and inclusion.

The individual shall not pose a direct threat to the health or safety of the individual or others in the workplace.

Qualified applicants must submit an online application located on theCity of Corvallis website(click on "Apply" above).

Position is open until filled.

First review of applications will occur after 5:00 PM on Wednesday March 4, 2026.

Applicants are encouraged to include a cover letter with the online application;

Resumes will not be accepted in lieu of a completed online application.

Late or incomplete applications will not be accepted/considered.

*Please do not include personal or protected information in attached resumes or cover letters, this includes your birth date, age, dates of education, and graduation dates.*

BHI helps you manage your TDD patients. And your practice.

Today’s targeted drug delivery and infusion needs require confident coordination among physicians, provider staff, and patients. BHI helps connect all three to allow doctors to extend care beyond the office, provider staff to centralize management for greater efficiency, and patients to receive TDD right in their own home with experienced nurses. BHI helps bring physicians, provider staff, and patients together for Better Home Infusion.

Basic Home Infusion is hiring for an Insurance Verifications & Authorization Specialist to join our team in Wayne, NJ. This is a full-time opportunity that works Monday-Friday in office.

Essential Job Functions:

• Identify and document all patient accounts accurately based on what type of insurance product the patient has, PPO, HMO, other Managed Care Organizations, Medicare Advantage Plans, Government plans or Workman Compensation policies.
• Perform detailed, accurate and timely insurance verifications for patients seeking treatment.
• Protect confidential patient health information (PHI) at all stages of the verification of benefits process.
• Accurately complete all data entry necessary, including patient demographics, insurance information, and benefit details.
• Confirm pre-authorization requirements, submit available medical documentation, and document authorization approvals or denials.
• Document insurance benefits, co-payments, deductibles and self-pay portions in the account to allow for collections due.
• Track tasks, review reports for accuracy and completeness, prepare and send insurance benefit verification results to designated departments on deadline.
• Call patients at their home, etc. to obtain any additional demographic or insurance related information that may prevent completion of assigned verification tasks.

Qualifications:

• High school diploma or GED
• At least 2-5 years of medical billing & Insurance verification experience
• Home Care billing experience is highly preferred but not required
• Proficiency in Microsoft Office
• Basic level mathematical proficiency, with a strong ability to understand, interpret, calculate and communicate financial responsibility
• Advanced knowledge of In-Network and Out-of-Network health insurance processing preferred
• Ability to meet critical deadlines
• Must be able to sit for extended periods of time
• Must be able to lift up to 20 pounds

At Basic Home Infusion, we are deeply committed to promoting diversity, equity, and inclusion in our provision of intrathecal infusion pain management services. We recognize that these core values are essential for achieving optimal patient outcomes and creating a supportive and inclusive environment for our team members.

Direct Hire/ Permanent

$21 - $26 per hr

Auxvasse, Missouri - onsite

Hours will be 8am -5pm

Requirements:

• High School minimum, College degree preferred.
• Multiple years working in shipping and receiving within a regulated environment
• International shipping arena, preferably within healthcare logistics, pharma or Specialist Freight Forwarding industry, with experience working within GxP environments and the shipping of temperature sensitive materials internationally - preferred
• Strong communication and organizational skills, proven ability to multitask at an expert level while maintaining a strong level of attention to detail, computer literacy with email, and Microsoft Office Suite is a must. Experience with classifications via the Harmonized System is a asset.
• Tariff Schedule as well as rules surrounding valuing product for Customs purposes is preferred.
• Must have a valid driver's license and verified clean driver's record.
• lATA/Dangerous Goods certification (working knowledge is preferred), or the ability to pass certification within 30 days of employment.
• Forklift experience is a huge plus

What You'll Do Here

• Package and ship according to local, State, Federal, and international laws and guidelines as set forth by the International Air Transport Association (lATA).
• Ensure that relevant permits and licenses are up to date for Imports and Exports of various Biological and Chemical materials. Including, but not limited to U.S. Customs and Border Protection (CBP), UFWS (United States Fish and Wildlife Service), Food and Drug Administration (FDA), the Centers for Disease Control and Prevention (CDC) the U.S. Department of Agriculture (USDA), and similar regulatory agencies worldwide.
• Working knowledge of all aspects of USA import and export processes, including a strong understanding of information required to produce Customs Invoices.
• Monitor inbound and outbound shipments and conform to chain of custody protocols and guidelines. This includes addressing any issues promptly as they come up during the transit/regulatory inspection process and ensuring that internal/external customers are kept informed.
• Ensure that the Cold/Cool Chain is not broken when shipping temperature-controlled packages.
• Responsible for data entry and inventory management for shipments leaving the facility and producing the necessary documentation for shipments leaving all departments. This includes assisting with Clinical Kit distribution process as required.
• Maintain excellent customer service for internal and external clients, ensuring high levels of communication is maintained throughout the processes. Complete and provide shipping documentation to clients as necessary.
• Help coordinate and manage Couriers, Freight Forwarders, and Integrators as necessary,
• Maintain adequate stock levels, and an accurate inventory of shipping supplies, including equipment and packaging.
• Ensure that equipment and supplies for use in shipping have been appropriately calibrated and/or qualified as required by site procedures.
• Operate various warehouse related equipment, including but not limited to a pallet jack, mechanical lift, carts, etc.
• Perform general housekeeping duties, and follow all safety procedures
• Perform all other related duties as assigned.
• Recommend new systems, procedures, and technologies to improve productivity and increase efficiency within the team.
• Must regularly move about inside the work area to access file cabinets and office machinery.
• Regularly handle tools and controls and must be able to feel objects.
• Regularly reach with hands and arms.
• Regularly use a hand truck.
• Frequently bend, sit, stoop, kneel, or crouch.
• The employee must regularly lift and/or move up to 50 Ibs.
• Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.
• Must regularly operate a computer and occasionally operate other office productivity machinery such as a calculator, copy machine, and computer printer.
• Must regularly communicate with employees/customers to exchange accurate information.

Position Summary

We are seeking a detail-oriented and scientifically driven Drug Safety Specialist to join our Pharmacovigilance team in Atlanta, GA. This role is responsible for monitoring, evaluating, and reporting adverse events and other safety information to ensure compliance with FDA and global regulatory requirements. The ideal candidate will have strong analytical skills, knowledge of drug safety regulations, and experience working in a pharmaceutical or biotech environment.

Key Responsibilities

• Review, assess, and process adverse event (AE) reports from clinical trials, post-marketing surveillance, and spontaneous reports.
• Perform medical coding using MedDRA and WHO Drug dictionaries.
• Conduct case narrative writing and ensure accurate data entry into safety databases.
• Prepare and submit expedited and periodic safety reports (e.g., SUSARs, PSURs, DSURs) to regulatory authorities, including the FDA.
• Support signal detection and risk management activities.
• Collaborate with Clinical, Regulatory Affairs, Quality Assurance, and Medical Affairs teams.
• Ensure compliance with global pharmacovigilance regulations and internal SOPs.
• Assist with audits and inspections by regulatory agencies.
• Contribute to process improvements and safety documentation updates.

Required Qualifications

• Bachelor’s degree in Life Sciences, Pharmacy, Nursing, Public Health, or related field (advanced degree preferred).
• 2–5 years of experience in pharmacovigilance or drug safety within a pharmaceutical or biotech company.
• Knowledge of FDA regulations, ICH guidelines, and global pharmacovigilance requirements.
• Experience with safety databases (e.g., Argus, ARISg).
• Strong written and verbal communication skills.
• High attention to detail and strong organizational skills.
• Ability to manage multiple deadlines in a fast-paced environment.

Preferred Qualifications

• Advanced degree (PharmD, MPH, MS, or related).
• Experience with signal detection tools and aggregate report writing.
• RAC certification or other regulatory certifications.
• Experience supporting global clinical trials.

Key Competencies

• Analytical and critical thinking
• Regulatory compliance knowledge
• Scientific writing
• Cross-functional collaboration
• Problem-solving and decision-making

Work Environment & Benefits

• Hybrid work schedule (2-3 days onsite in Atlanta, GA)

Job Details: Claims Specialist

Pay: $18.00 per hour (Weekly Pay)

Location: Phoenix, Arizona 85007 (Hybrid)

Schedule Details: Monday - Friday | 8 AM - 5 PM

Job Description

This position performs unclaimed property work of considerable difficulty in the area of claim processing. The role is that of an investigator exercising some individual judgment. This position works independently while exercising an elevated level of prudence and discretion. The duties of this position facilitate the Section's statutory requirement to safeguard the property in its custody.

This position exists to validate and substantiate the claims of ownership of unclaimed property. This is accomplished by processing unclaimed property claims using the precise application of program rules, regulations, policies and procedures, the laws affecting ownership (such as domestic relations and probate) for all 50 states, federal regulations and international restrictions.

Responsibilities

• Accurately and professionally communicate to claimants and holders complex information to determine ownership of unclaimed property.
• Conduct initial and follow-up claimant interviews and investigations to elicit information regarding ownership utilizing deductive reasoning and intuitive thought.
• Independently gather information from a variety of sources.
• Review and critically read documents (such as notarized affidavits, powers of attorney, wills, trusts, contracts, court documents, corporate resolutions and minutes).
• Research records and reports to efficiently locate properties.
• Independently interpret and apply statutes and regulations.
• Approve payment of claims.
• Oversee and coordinate a workload of claims effectively within the time constraints and quality standards set by statute, claimant expectation and agency goals.

Skills Preferred:

• Data Entry
• Claims Processing
• Good Communication Skills

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

We are seeking a detail-oriented and analytical professional to join our team in a billing operations role. This position is responsible for processing telecom invoices, ensuring accurate allocation of charges, and supporting timely billing and payment activities. The ideal candidate will have strong problem-solving skills and a collaborative mindset. As they will work closely with internal departments and external vendors to resolve complex billing issues.

Key responsibilities include:

• 
  
• Reviewing and processing telecom invoices by breaking down and allocating charges appropriately.
  
• Investigating discrepancies such as past due amounts, credits, and misapplied payments.
  
• Coordinating with third-party carriers and vendors to manage billing address updates and maintain accurate customer account information.
  
• Partnering with cross-functional teams to resolve intricate billing challenges.
  
• Generating ad-hoc reports and conducting data analysis using internal databases to support operational insights.
  

Duties and Responsibilities:

• 
  
• Enter telecom invoices into Granite's internal systems for billing and payment processing.
  
• Investigate and resolve unpaid balances including carrier payment discrepancies.
  
• Communicate and clarify billing issues or changes with cross-functional teams.
  
• Collaborate with telecom providers to facilitate payments and research account histories.
  
• Use Granite software tools to monitor customer account activity and identify root causes of billing issues.
  
• Generate ad-hoc reports and support special projects as requested by Finance and Premier Management.
  
• Participate in internal audits to verify account inventory accuracy and validate carrier charges.
  

Required Qualifications:

• 
  
• Experience utilizing Microsoft Office
  
• Fundamental analytical and arithmetic abilities.
  
• Team player with a positive attitude.
  
• Written and Verbal communication skills.
  
• 4 Year Bachelor's Degree from an accredited College/University.
  

Preferred Qualifications:

• 
  
• Strong Excel Skills with an interest in learning PowerPivot and SQL.
  
• Experience with Database Management or a desire to learn.
  
• Billing or Data Entry Experience.
  
• Business, Finance, Accounting or Related quantitative degree.
  

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

Summary of Position:

We are seeking business-oriented, customer service driven professionals to provide high quality service

Duties and Responsibilities:

• 
  
• Using excel daily, data entry and data analysis
  
• Pulling and reading Customer Service Records (CSRs)
  
• Extracting phone numbers from carrier invoices, as well as inventories from CSRs
  
• Opening orders for various products, as well as tickets, including disconnects, feature change,
  
• DL listing, etc.
  
• Assisting with updating customer accounts within various systems as needed
  
• Communicating directly with supervisor, teammates, account managers, and other depts. (as
  
• applicable) concerning project matters
  
• Various call-based projects, including surveying customers/contacts
  
• Communicating directly with carriers, account managers and collaborating teams concerning
  
• maintenance of services
  
• Participating in calls/meetings with internal teammates and carriers
  
• Using various internals systems to update project spreadsheets
  

Required Qualifications:

• 
  
• Bachelor's Degree
  

Preferred Qualifications:

• 
  
• Excellent customer service skills
  
• Ability to work under pressure
  
• Ability to meet deadlines
  
• Excellent problem solving skills
  
• Ability to work independently as well as in a group
  
• Strong multi-tasking and organizational skills
  
• Excellent interpersonal and communication skills