Customer Service Entry Level Senior Entry Level Senior Jobs in New York, NY

This is a great entry-level opportunity to gain experience from the ground up in the licensing industry!

Job Responsibilities:

·      Study style guides and licensor requirements (legal, art, product assets, packaging & branding assets)

·      Make sure the rules and regulations for each Licensor & their intellectual properties are being implemented in product design

·      Meet with internal design and sales team to communicate new art assets and other relevant information from the licensors

·      Speak daily with our licensing partners to obtain necessary approvals for pending orders that are especially time-sensitive

·      Collaborate with internal creative and production teams for best practices as pertains to the licensor's needs

Skills & Qualifications:

·      1-2 years of Licensing and Brand Management experience on product development

·      Has experience working on hardlines product (i.e. toys and collectibles)

·      BA / BS degree and/or equivalent practical experience

·      Strong leadership, time management & communication skills

·      A team player and is able to collaborate well with others

·       Able to communicate with cross-department personnel.

·      Ability to multi-task and work in a fast-paced environment

·      Strong written and verbal skills

·      A creative eye for design and color extremely helpful

·      Self-starter with extreme attention to detail

·      Knowledge of Microsoft Office Suite and Adobe Creative Suite a plus

·      General love for pop culture and all things related!

Salary Range: $55,000 - $60,000

About the Company & Role

A global technology leader in the New York area is currently hiring a Counsel. This organization, focusing within IT services, supports digital transformation for its clients across industries and geographies. Known for its scale, innovation, and consistent financial performance, it ranks among the top firms in its sector worldwide. As Counsel, you will play a key role in supporting complex technology transactions, including software licensing, IT services, and outsourcing contacts. The role is ideal for a commercially minded attorney who thrives in a fast-paced, collaborative environment.

Responsibilities

• Structure, draft, and negotiate commercial agreements involving software, IT services, and professional services.
• Advise internal teams on legal risks and compliance issues related to technology and outsourcing engagements.
• Support vendor contracting processes and procurement initiatives across global business units.
• Collaborate with cross-functional stakeholders to align legal strategy with operational goals.
• Contribute to the development of internal legal resources, including templates and negotiation guidelines.

Required Qualifications

• J.D. from an accredited law school and active membership in a U.S. State Bar.
• Minimum of 3 years of experience handling technology transactions and outsourcing contracts.
• Strong understanding of supplier-side contracting.
• Ability to manage multiple priorities and work independently in a high-volume environment.
• Excellent communication and negotiation skills, with a business-oriented approach to legal problem-solving.

JOB TITLE: Customer Experience Analyst

LOCATION: 3 days in Lyndhurst, NJ & 2 days in NYC (on-site)

Salary: $92,000-97,000

Company Overview:

Apparel that comes from the Japanese values of simplicity, quality and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual’s style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, better design, and better comfort to people’s lives.

Position Overview:

UNIQLO USA is looking for a talented and energetic analyst to join our Customer Engagement Center. This individual will be responsible for finding ways to improve the overall customer experience based on Voice Of Customer (VOC). We expect this person to represent our current and future customers, working directly with management, and key department leaders.

Job Responsibilities:

• Analyze customer inquiries, various types of feedback. and related data.
• Report to management and department leaders with suggestions on how to improve customer experience when working with logistics-related inquiries.
• Understand customer voices, identify and work closely with business stakeholders both internal and external to troubleshoot customer pain points with the customer experience with efficiency.
• Ownership to resolve customer issues including responding to customer inquiries and creating/updating SOP.
• Continuously work with CEC team members to streamline and improve the customer experience and operations efficiencies within CEC.
• Be able to take the lead as necessary, including customer support, in order to investigate the actual situation and resolve issues.
• Collaborate with the Loss Prevention and Fraud Investigation teams to identify and resolve issues impacting customer experience.
• Is up to date and understanding of industry fraud trends
• Skills in defining requirements for operational changes or service improvement
• Capability to adhere to team processes and standards, while leading process improvement efforts.
• Ability to work in a fast-paced environment while maintaining a high level of attention to detail.
• Other duties as assigned by supervisor

Requirements:

• Bachelors degree required, preferable areas of study are: Economics, Mathematics, Statistics, Business, Marketing, Customer Service or similar
• Minimum 2-3 years of experience in Logistics or E-commerce is preferred
• Proficiency in Microsoft Office, particularly Excel, PowerPoint as well as similar tools
• Flexibility and agility to adapt to changing and evolving business requirements and objectives.
• Results-driven with exceptional detail and knowledge around metrics with excellent problem-solving skills and a strong work ethic.
• Excellent interpersonal skills with the ability to build and foster strong cross-functional relationships, internally and externally.
• Regular, dependable attendance and punctuality is required

Salary: $92,000 - $97,000

*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.

The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries.

Sika has subsidiaries in 102 countries around the world and, in over 400 factories, produces innovative technologies for customers worldwide. In doing so, it plays a crucial role in the transformation of the construction and transportation sector toward greater environmental compatibility. With more than 34,000 employees, the company generated sales of CHF 11.76 billion in 2024.

The Digital Revenue & Customer Experience Manager – Americas is a hands-on, managerial role responsible for defining, scaling, and governing Sika’s emerging digital revenue channel across the Americas Region reporting to the Digital Experience Director Americas together we will work on Sika’s digital transformation.

This role will help Sika America’s DX team enhance and elevate the existing digital revenue pipeline—already implemented across the region—ensuring its expansion, adoption, and continuous improvement across the region Americas. At the same time, the role is responsible for building the CX governance model for the region, defining the standards, KPIs, and methodologies that will shape how Sika serves and retains customers in a digital-first world.

This role defines the blueprint for how Sika grows, competes, and delivers value in a digital landscape offering the best customer experience.

• Lead and develop the Digital Sales & Revenue (DSR) and U.S. Customer Experience teams across North America and Latin America, ensuring regional alignment and performance.
  
  

• Own and scale the digital revenue channel in the Americas, accountable for adoption, results, process consistency, and cross-country coordination.
  
  

• Design and govern the end-to-end digital revenue workflow, from lead capture and qualification through routing, follow-up, and sales handover.
  
  

• Optimize and expand the digital revenue pipeline to improve conversion rates, revenue impact, and regional scalability.
  
  

• Ensure unified, high-quality operation of digital tools (e.g., Salesforce, Pardot/MCAE) with standardized data, rules, and performance measurement.
  
  

• Set and manage annual Digital Sourced Revenue targets, supported by regional dashboards tracking leads, pipeline, velocity, and revenue contribution.
  
  

• Establish and standardize the Customer Experience (CX) framework across the Americas, including KPIs such as NPS, CSAT, CES, response time, and resolution metrics.
  
  

• Integrate CX insights with digital revenue and service processes to enhance customer satisfaction and reduce friction across the full customer journey.
  
  

• Drive digital transformation and continuous improvement through automation, innovation, pilots, and adoption of new tools and methodologies.
  
  

• Lead multiple cross-functional, high-impact initiatives, translating regional insights into actionable plans with measurable business outcomes.
  
  

• Bachelor’s degree in Marketing, Business, Strategy, or a related field, with 5+ years of experience in digital revenue, lead management, CX, or commercial operations (preferably B2B/industrial).
  
  

• Strong hands-on expertise with Salesforce (lead/opportunity workflows, reporting, dashboards) and Pardot/MCAE.
  
  

• Proven experience leading regional or multi-country teams in complex business environments.
  
  

• Deep understanding of digital lead lifecycles, qualification frameworks, scoring models, and routing logic.
  
  

• Solid knowledge of CX methodologies and metrics (NPS, CSAT, CES), including building dashboards and scorecards.
  
  

• Ability to design, govern, and scale complex operational processes across multiple markets.
  
  

• Advanced analytical skills in pipeline performance, conversion metrics, revenue attribution, and SLA governance.
  
  

• Effective cross-functional leader, collaborating closely with Sales, Marketing, Customer Service, and IT.
  
  

• Strategic, adaptable, and self-driven leader with strong communication skills and the ability to influence without authority.
  
  

• B2B digital or distribution models, and familiarity with global Group Marketing structures, helpful.
  
  

• Spanish fluency a plus
  
  

Perks & Benefits

• 401k with Generous Company Match
• Bonuses
• Medical, Dental, and Vision Benefits
• Paid Parental Leave
• Life Insurance
• Disability Insurance
• Paid time off, paid holidays
• Floating holidays + Paid Volunteer Time
• Wellness/Fitness Reimbursements
• Education Assistance
• Professional Development Opportunities
• Employee Referral Program & More!

Sika fosters a culture of entrepreneurship, empowering each individual to make decisions, learn from experiences, and shape their own career path. The safety and well-being of employees are top priorities at Sika, with a strong commitment to open communication and maintaining a safe workplace. In addition, Sika actively contributes to the community and promotes sustainability by giving back, minimizing environmental impact, and embracing social responsibility.

Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics.

We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.

SERVPRO of Long Island City offers:

• Competitive compensation
• Superior benefits
• Career progression
• Professional development

And more!

As the front-line representative of the SERVPRO brand, the Restoration Supervisor demonstrates the company's Here to Help commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

• Perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues
• Manage assets by protecting and using equipment and materials properly

• Valid driver's license
• High school diploma/GED (preferred)
• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certification a plus, not required

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

Compensation: $25.00 - $33.00 per hour

Each SERVPRO Franchise is Independently Owned and Operated.

Why Deliver with DoorDash?

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you’re looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.

• Multiple ways to earn:Whether you’re delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
• Total flexibility:Dash when it works for you. Set your own hours and work as much—or as little—as you want. 
• Know how much you'll make:Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
• Instant cash flow:Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
• Quick and easy start:Sign up in minutes and get on the road fast.**
• Simple Process:Just pick up, drop off, and cash out. Payday is in your back pocket.

Basic Requirements

• 18+ years old*** (21+ to deliver alcohol)
• Any car, scooter, or bicycle (in select cities)
• Driver's license number
• Social security number (only in the US)
• Consistent access to a smartphone

How to Sign Up

• Click “Sign UpApply Now” and complete the sign up process
• Download the DoorDash Dasher app and go

*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa® Debit Card is issued by Starion Bank.

**Subject to eligibility..

***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia

Additional information

Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.

Senior Investment Operations Analyst - Investment Management
We are currently seeking candidates for a Senior Investment Operations Analyst opportunity with a top-tier Investment Management firm located in New York, NY.. The Senior Investment Operations Analyst will conduct portfolio accounting, support trade operations, perform reconciliations, and promote strong vendor relations. The ideal candidate will have 3+ years of investment operations, portfolio administration, and reconciliations experience in investment management or financial services industry.
This is a direct-hire opportunity offering a salary of $75,000–$85,000 (depending on experience) + bonus. This position supports a 100% remote work model, based out of New York, NY.
Responsibilities:

• Maintain and validate cash transactions through accurate data entry in the portfolio accounting system.
• Manage trade data flow from trading desks, ensuring settlement details are received, verified, and properly recorded.
• Oversee the seamless integration of trade information into the accounting platform and ensure timely reporting to custodians.
• Support the maintenance of securities master data, including accurate security attributes and market pricing for reliable valuation and performance reporting.
• Perform daily reconciliations of holdings and transactions across internal systems and custodian records, documenting and promptly resolving discrepancies.
• Generate and distribute reconciliation reports for internal teams and external stakeholders using various system tools.
• Produce standard and ad hoc reports to support internal operations and meet external client or regulatory requirements.
• Build and maintain strong relationships with vendors, custodians, and financial institutions, proactively addressing service issues and monitoring industry developments.

Qualifications:

• Bachelor's degree in Finance, Economics, or Business.
• 3+ years of experience in investment operations, with a strong focus on reconciliations.
• Proficiency with Microsoft Excel for data analysis and reporting.
• Solid understanding of fixed income and equity securities.
• Strong analytical thinking, problem-solving abilities, and organizational skills.
• Excellent written and verbal communication skills, with the ability to efficiently manage a high volume of email correspondence.
• Ability to work independently with minimal supervision, while also thriving in a collaborative remote or hybrid team environment.

If you are interested in learning more about this opportunity, please send your resume to .

Since 2016, Correctional Health Services (CHS) has been the direct provider of health care in the New York City jails. Deeply committed to human dignity and patient rights, CHS is part of the NYC Health + Hospitals system and is a key partner in the City’s efforts to reform the criminal-legal system. Our in-jail clinical services include medical, nursing, and mental health care; pharmacy services; substance-use treatment; social work; dental and vision care; discharge planning; and reentry support.

Given the high visibility of this initiative, we are seeking the highest caliber health care professionals in key clinical services to staff our Outposted Therapeutic Housing Units (OTxHU). To be located in three NYC Health + Hospital acute care facilities, the OTxHU is a pioneering approach to safely increasing access to high quality clinical care for patients in custody who have complicated health conditions. OTxHUs will bridge the gap in the continuum between care provided in the jails and inpatient hospitalization, with admission to and discharge from the OTxHU in accordance with a patient’s clinical needs. CHS will be the primary health care providers on these units and the NYC Department of Correction will provide security and custody management.

The OTxHU at NYC Health + Hospitals/Bellevue in Manhattan will be the first of this unique, groundbreaking project to open with a planned completion date as early as the end of 2024. This is an incredible opportunity to be part of a passionate and motivated team providing care to some of the City’s most marginalized, vulnerable people.

*To help support continuity of operations and care, staff selected to work in the OTxHU may also be required to work in CHS locations within the jails. Additionally, while CHS seeks the most qualified individuals for these positions, preference will be given to equally qualified, internal candidates.

Under general supervision of the Medical Director, the Senior Psychiatrist is the psychiatric leader of the facility or program and works in close collaboration with other discipline leadership to ensure that safe, holistic, and evidence-based psychiatric care is provided to incarcerated patients with varying levels of mental health needs. A team-based approach to care is critical; one that incorporates all relevant mental health and medical disciplines as well as security staff. A major component of this position will be training, recruiting and retaining high quality staff and providing strong clinical support and oversight, leadership and mentorship for existing staff.

Responsibilities

• Develops workflows, policies and quality metrics for their dedicated area in close coordination with the Medical Director and Chief of Mental Health
• Recruits, hires and trains staff to provide care in their dedicated area
• Ensure the highest possible quality of mental health care both in the facility and in collaboration with the other jail facilities in the system. This includes active participation in quality improvement, staff and patient safety initiatives, treatment supervision, and personnel mentorship and management.
• In coordination with other leadership: design, implementation, ongoing review, and monitoring of relevant clinical facility-specific procedures, policies and operating manuals
• Direct clinical individual and group supervision of the relevant psychiatric prescribing staff, including psychiatrists, psychiatric nurse practitioners, and psychiatric physician assistants. This supervision must include both in vivo reviews of clinical skills as well as chart review.
• Close collaboration, including regularly scheduled meetings, with other relevant disciplines within the mental health, medical, nursing and operations departments, as well as the Department of Correction
• Ensure that medication renewals are completed in a timely manner
• Ensure that the standard of care is being met or exceeded in all patient care
• Educate clinical staff about new developments regarding best practices in all aspects of psychiatric care, with specific attention to the challenges and issues facing a jail setting (e.g., influence of legal case, dual loyalty, medication diversion)
• Ensure compliance with all regulatory standards
• In collaboration with other leadership, oversee the orientation of new staff to the facility or program
• Conduct regular multi-disciplinary case conferences and/or other educational programming
• Report on an as-needed basis to the CHS Morbidity and Mortality review committee
• Work in collaboration with other mental health leadership to manage clinical schedules, vacation requests, CME activities and other relevant activities as they pertain to psychiatric staffing and education
• Participate in policy revision and creation, and practice guideline creations, related to psychiatric care, including input into the psychiatric medication formulary
• Lead interdisciplinary mental health staff meetings in coordination with local MH leadership.
• Personnel management of clinical staff, including setting quality standards, establishing effective recruitment and retention strategies, and managing workforce complaints
• Administrative tasks, including coordinating scheduling and assignment of patient care appointments, scheduling of staff, and management of referrals to mental health service
• Direct clinical care, amount determined by facility needs, which may include direct supervision of psychiatric trainees.
• On-call responsibilities for 2 weeks at a time, one to two times/year, for off-hours issues that require high level clinical intervention
• Other duties at the discretion of the Medical Director of Mental Health or the Chief of Service.
• Personnel management of the clinical staff, with assistance from the Clinical and/or Medical Directors as needed, including recruiting, mentorship, supervision, and disciplinary procedures
• Meet regularly with assigned supervisor to provide meaningful input into program design and policy formation

Minimum Qualifications

Applicants must have all of the following:

1. Graduation from a medical school approved by the Council on Medical Education and

Hospitals of the American Medical Association.

2. Completion of an acceptable internship in an approved hospital.

3. A license to practice medicine in the State of New York.

4. Certification by American Board in field of specialization or a faculty appointment of Associate Professor or higher in a medical school recognized by the American Medical Association.

5. Eight (8) years of satisfactory full-time paid experience in field of specialization including at least three (3) years in a supervisory or administrative capacity.(Training and experience required for certification will be credited toward required specialized experience.)

Department Preferences

• Completion of a 4-year psychiatric residency training program
• Completion of a forensic psychiatry fellowship
• Active certification by the American Board of Psychiatry and Neurology in Psychiatry and Forensic Psychiatry
• At least two years of post-residency experience working with individuals with mental illness in a criminal justice setting (jail, prison, probation and/or parole) or public health community setting
• At least one year of post-residency experience in a supervisory role in psychiatry
• At least one year of post-residency experience working with individuals with serious mental illness
• Excellent diagnostic and treatment skills with particular attention to issues of psychopharmacology, safe administration of medication in a variety of settings, medical complications of mental illness and therapeutic resistance
• Excellent interpersonal communication skills and ability to work collaboratively with other disciplines, including DOC staff
• Strong leadership skills with ability to identify staff needs and provide mentorship and education to suit those needs
• Buprenorphine waiver training

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• Loan Forgiveness Programs for eligible employees
• College tuition discounts and professional development opportunities
• College Savings Program
• Union Benefits for eligible titles
• Multiple employee discounts programs
• Commuter Benefits Programs

Job Purpose:

Seeking a Desktop Support Specialist to join the Technology team in New York. This individual will be responsible for both remote and in person support for all Employees. Duties include documenting, triaging, investigating, and resolving issues reported to the Service Desk. The Desktop Support Specialist will work closely with other teams within the technology department to understand the impact and root cause of issues. The successful candidate must be able to communicate clearly and concisely, particularly when under pressure.  Technical proficiency, excellent problem-solving skills, professionalism, and solid communication skills are a must. The support specialist will also need to be comfortable working in a fast -paced environment with a demanding user base and should be passionate about delivering continuous improvement across our technology platform.   

Duties & Responsibilities:

•    Serve as the first point of contact for customers needing technical assistance.   
•    Must work East Coast Market hours 
•    Manage trouble calls via our ticketing system, phone, remote, and desk side visits to ensure courteous, timely, and effective resolution of end user issues  
•    Troubleshoot hardware, Windows 10, Windows 11 and application issues 
•    Install and upgrade software, setup hardware and configure systems and applications such as MS Office, One Drive, Zoom, softphones, turrets, printers, scanners, bio metric, data encryption, VPNWIFI configuration, and firmware updates for deskside equipment such as Cisco phones  
•    Install and manage Spyware/Malware tools  
•    Install and support Market Data Feeds, Bloomberg, Thomson Reuters, ICE, Fidessa, Redi+, Fidessa and Global Relay  
•    Provide first level network support and troubleshooting for both wireless and wired configurations   
•    A basic understanding of Active Directory at the Organization Unit level   
•    Troubleshoot Cisco Phone systems / Video conference  
 

Requirements & Qualifications:

•    Minimum 2-4 years of general IT Support with extensive customer-facing experience, would prefer the person to have trading desk support. 
•    Experience with incident management/ticketing system like ServiceNow 
•    Proficiency in current protocols, operating systems and standards including Windows 10, Windows 11, Microsoft/Office 365 
•    Experience with System Center Configuration Manager/Endpoint Manager 
•    Experience with patch management and application deployment 
•    Expertise troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones and WIFI devices  
•    Ability to thrive in a fast-paced environment and work effectively under pressure 
•    Experience providing ongoing support to C-suite executives 
•    Experience working in a similar role at a brokerage firm, private equity, hedge fund, asset management firm, or investment bank preferred 
•    High school degree required; college degree strongly preferred 
•    Must be willing to get MS900 certification 

Important Notes:

• Must be authorized to work full time in the U.S., BTIG does not offer sponsorship for work visas of any type
• No phone calls please, the applicant will be contacted within two weeks if successful

About BTIG:

BTIG is a global financial services firm specializing in institutional trading, investment banking, research and related brokerage services. With an extensive global footprint and more than 700 employees, BTIG, LLC and its affiliates operate out of 20 cities throughout the U.S., and in Europe, Asia and Australia. BTIG offers execution, expertise and insights for equities, equity derivatives, ETFs and fixed income, currency and commodities. The firm’s core capabilities include global execution, portfolio, electronic and outsource trading, investment banking, prime brokerage, capital introduction, corporate access, research and strategy, commission management and more.
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. BTIG is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity.

Compensation: 

• BTIG offers a competitive compensation and benefits package. Salary range is based on a variety of factors including, but not limited to, location, years of applicable experience, skills, qualifications, licensure and certifications, and other business and organization needs.
• The current estimated base salary range for this role is $85,000.00 - $115,000.00 per year. Please note that certain positions are eligible for additional forms of compensation such as discretionary bonus or overtime. 

Disclaimer:   

Job Description

Senior Graphic Designer

Location: Jersey City, NJ (Hybrid)

Our client is a mission-driven, consumer-facing apparel brand inspired by a relaxed, coastal lifestyle. The company is known for its thoughtful design, strong visual identity, and commitment to sustainability. The brand has expanded beyond its original product focus into versatile, year-round essentials and places a high value on craftsmanship, storytelling, and customer connection.

The team operates in a collaborative, fast-paced environment where creativity, ownership, and cross-functional partnership are core to how work gets done.

About The Role

The Senior Graphic Designer is responsible for shaping and maintaining the brand’s visual identity across all customer touchpoints. This role leads creative concepting and execution for integrated digital, print, and wholesale assets, while ensuring consistency in aesthetic, tone, and storytelling.

This is a senior-level, hands-on design role that partners closely with marketing, ecommerce, production, and external creative partners. The ideal candidate is a strong visual storyteller with excellent technical design skills, a sharp eye for detail, and comfort operating in a fast-moving, collaborative environment.

Reports to: Executive Leadership

Manages: Freelance Graphic Designer and Freelance Copywriter

Key Responsibilities

• Brand & Creative Development
• Lead creative concepting and execution for integrated brand assets across digital, print, ecommerce, and wholesale channels
• Ensure consistency in brand aesthetic, tone of voice, and lifestyle storytelling
• Translate strategic direction into compelling, on-brand creative concepts
• Digital & Ecommerce Design
• Partner with the ecommerce team on UI/UX design initiatives
• Design assets for site, email, and digital marketing channels that drive engagement and performance
• Campaign & Seasonal Work
• Develop creative concepts aligned with seasonal messaging and business priorities
• Support channel owners with design solutions that meet commercial and brand objectives
• Cross-Functional Collaboration
• Work closely with marketing to deliver brand-building and traffic-driving creative
• Partner with production teams on photoshoots, including pre-production planning and asset execution
• Collaborate with external creative agencies to ensure alignment and quality of output
• Team & Process Leadership
• Manage and provide direction to freelance creative partners
• Oversee timelines, workflows, and asset delivery to ensure deadlines are met
• Maintain strong organizational and time management practices across projects

What Success Looks Like

• Acts as a strong brand interpreter with commercial awareness
• Delivers senior-level creative execution across channels
• Demonstrates excellent cross-functional collaboration and time management
• Balances creative innovation with business objectives

Qualifications

• Bachelor’s degree and 4+ years of relevant design experience
• Passion for graphic design, typography, motion, photography, video, illustration, and emerging creative trends
• Proven experience developing and executing integrated marketing campaigns
• 2+ years of experience leading or managing another designer
• Strong conceptual thinking and visual storytelling skills
• Exceptional organization, communication, and presentation abilities
• Expert proficiency in Figma, Photoshop, Illustrator, and InDesign

What We Offer

• Hybrid work environment (3 days in office)
• Competitive compensation
• Health and dental benefits
• 401(k) with employer match
• Commuter benefits
• Career growth opportunities
• 20 days of PTO annually
• Company holidays plus floating holidays

Work Environment

This role is primarily office-based with extended periods of computer work. Occasional movement, lifting of light materials, and collaboration across teams is required. Reasonable accommodations may be made to enable individuals to perform essential job functions.

Salary Range: $90K-$100K

This range represents the good-faith estimate of the pay the employer reasonably expects to offer upon hire, based on the role’s responsibilities, required experience, location, and internal equity.

This position may be eligible for equity awards, profit sharing, or other forms of non-cash compensation not included in the posted pay range and, where applicable, will be discussed during the interview or offer process.

About Us:

Naadam is redefining luxury by delivering the world’s finest cashmere at an accessible price. Founded in 2013 with a vision to bring premium, sustainably made cashmere to the everyday wardrobe, we’ve built a brand rooted in innovation, transparency, and connection with our customers.

At Naadam, we push limits, nail the details, and create products built to last—combining quality craftsmanship with modern design to make timeless, versatile pieces that are soft AF.

Job Summary:

Naadam is seeking a high-impact, growth-driven, Senior Account Executive, Mass Market to expand and scale our wholesale business across key national retailers, including Kohl’s, Costco, Macy’s, QVC, Target, Walmart, and other value-driven channels.

Reporting to the VP of Sales, this role owns account strategy, new business development, and execution across mass-market accounts. This is a senior individual contributor role for someone who can hit the ground running, confidently own a book of business, and drive results in a high-volume, low-margin environment. The ideal candidate brings a strong point of view, operates autonomously, and helps shape the future of Naadam’s mass channel.

Key Responsibilities

Sales Strategy, Pitching & Growth

• Develop and execute account-level growth strategies aligned with broader wholesale and brand objectives.
• Lead buyer-facing presentations including line reviews, pricing architecture, and go-to-market strategies.
• Translate wholesale strategy, financial targets, and product storytelling into clear, persuasive, & visually polished decks that drive close rates and long-term partnerships.
• Partner with the VP of Sales to help shape mass-channel strategy and present data-backed recommendations and opportunities specific to the client.

New Account Development

• Identify, prospect, and pursue new mass-market retail partnerships
• Lead new account presentations and early-stage negotiations in partnership with leadership.
• Tailor pitch strategies and materials by retailer business model capitalizing on the identified white space.
• Support onboarding of new accounts, ensuring operational requirements and vendor standards are met.
• Monitor market trends, competitive landscapes, and retailer needs to inform pipeline development.

Account Management & Execution

• Own day-to-day management of assigned accounts, including seasonal line presentations, order negotiation, and replenishment programs.
• Build and maintain strong relationships with buyers, planners, and merchant teams.
• Track performance and sell-through, proactively recommending actions to drive volume and profitability.
• Partner with Sales Operations to ensure accurate order flow, invoicing, AR follow-up, and chargeback resolution.

Financial & Business Ownership

• Support negotiation of pricing, fees, and programs in line with margin targets.
• Maintain a strong understanding of account-level P&Ls and low-margin business structures.
• Drive sustainable, volume-led growth through analytical and solutions-oriented decision-making.

Product Strategy & Cross-Functional Leadership

• Partner with Design, Merchandising, and Production to shape assortments that meet customer needs, price points, and margin goals.
• Bring a clear point of view on knitwear – construction, yarns, gauge, hand feel, and cost drivers – translate customer insights into commercially viable assortments.
• Align product development with account strategies and retailer-specific requirements.
• Provide actionable buyer and market feedback to inform future line architecture and category growth.
• Support line editing and assortment optimization while protecting Naadam’s brand DNA.

Skills & Capabilities:

• Strategic, self-directed seller with strong executional discipline.
• Proven new-business development and prospecting capabilities.
• Confident, polished presenter with the ability to lead buyer meetings independently.
• Expert in building high-impact wholesale decks that balance storytelling, strategy, and financial rigor.
• Strong commercial acumen with deep understanding of pricing, margin, and volume dynamics.
• Solid knitwear and category knowledge within high-volume retail environments.
• Ability to influence cross-functional partners without direct authority.
• Comfortable operating in a fast-paced, entrepreneurial setting.

Qualifications:

• Bachelor’s degree required; relevant field preferred.
• 5–8+ years of wholesale sales experience in apparel; mass-market/value retail strongly preferred.
• Prior Knitwear experience is strongly valued.
• Proven success opening new wholesale accounts and scaling existing ones.
• Experience managing large, complex wholesale programs with tight margin structures.
• Strong understanding of seasonal selling cycles, replenishment models, and open-to-buy processes.
• Demonstrated success leading buyer presentations and closing business.
• Experience partnering cross-functionally to build assortments that drive sell-through and profitability.

Benefits:

• Paid Vacation
• Health Insurance
• 401k Plan
• Hybrid Work - Employees are required to be in office at least 3 days a week

Salary Range: $100,000-$130,000 base + Performance Bonus

Salary offered will be commensurate with experience.

About Role

Ring Concierge, a rapidly growing, female-founded fine jewelry company specializing in customized engagement rings and fine jewelry, is looking for a Senior Director, Ecommerce to join our team. This key leadership role will focus on shaping the vision and strategy for our digital presence, driving sustainable business growth, and delivering exceptional online experiences for our clients. The ideal candidate thrives in a fast-paced environment, excels at multitasking, and is highly organized.

Responsibilities

• Define and execute a comprehensive digital commerce strategy to drive revenue growth and connect with customers and prospects to differentiate the brand and meet consumer needs on .
• Oversee the digital product and testing roadmaps, ensuring the development of innovative features, functionality, and content that enhance the digital shopping experience.
• Partner with cross-functional teams—including retail, product, merchandising, bridal sales, finance, and marketing—to align on key initiatives, product launches, and promotional strategies.
• Collaborate with marketing teams to implement digital brand campaigns that drive traffic, increase conversion rates, and build brand awareness.
• Work closely with retail and omnichannel teams to ensure a seamless integration between online and offline customer experiences.
• Manage relationships with external partners, including web development, UX/UI, and technology vendors, to support e-commerce goals.
• Conduct user research and customer journey mapping to understand user behavior and implement improvements based on insights.
• Continuously analyze and refine the customer journey to increase conversion rates and boost sales.
• Monitor KPIs and analytics to track performance, customer behavior, and business trends; provide regular reporting to executive leadership.
• Foster a culture of collaboration, innovation, and high performance.
• Stay ahead in the fine jewelry industry by consistently analyzing the competitive landscape and tracking consumer trends, adapting strategies as needed.

About You

• A strategic doer who combines big-picture thinking with hands-on execution to drive impactful results.
• Deep expertise in digital retail platforms, merchandising, and best practices for optimizing digital shelf presence.
• Proven ability to collaborate cross-functionally and build strong relationships across departments to achieve strategic objectives.
• Team-oriented mindset with the ability to work effectively with partners at all levels of the organization; skilled in negotiation and influencing cross-functional teams.
• Highly organized with exceptional attention to detail, ensuring accuracy and quality in all aspects of work.
• Excellent analytical and problem-solving skills, with the ability to synthesize data into actionable insights.

Requirements

• Bachelor’s degree in Computer Science, Business, Marketing, or a related field.
• 10-15+ years of experience in eCommerce, with a focus on driving growth and innovation.
• Previous experience with a high-growth, direct-to-consumer (DTC) brand.
• Proficiency in Shopify, Google Analytics and ecommerce tools/technologies
• Strong analytical skills and data-driven thinking
• Excellent project management skills with the ability to multitask and thrive in a fast-paced, dynamic environment.
• Exceptional leadership and team management skills, with a proven ability to grow high-performing teams

Details

• Hybrid role located in midtown NYC.
• Office Hours: 9:00 am to 6:00 pm, with the knowledge that we have a startup culture and your day may extend past listed office hours (with the possibility of weekends during busy season or sales).
• Health, Vision & Dental Insurance for full-time employees.
• 401K with employer match program.
• We offer generous employee discounts on our fine jewelry.
• Paid time off, including an extra allowance of 3 days annually for religious observances.
• Compensation for the role will be determined based on the candidate's qualifications, skills, and experience. The estimated base compensation for this role is $190,000+

Senior Technical Designer / Apparel

Women’s Contemporary Designer RTW -– Fulltime

About the job:

We are looking for a skillful Senior Technical Designer who will facilitate the transition of product from development through final production. The Senior Technical Designer will be collaborating cross-functionally with design, product development, and production in delivering high quality, well-fitting garments. The ideal candidate will demonstrate their ability to interpret design with strong fitting skills and the ability to correct balance and fit, extensive technical knowledge in garment construction, experience working with different fabrications, and the skill set to accurately adjust patterns for corrections when needed. The individual will be detail oriented and efficient as well as a key player in providing accurate fit corrections to factories, capable of working in a fast-paced setting and able to perform under pressure. The individual should have good comprehension skills and be a reliable problem solver, who is a go getter and able to manage workload independently as well as collaboratively within the technical design team.

Responsibilities:

· Responsible for attending fit sessions on live models while ensuring fit consistency across all categories. Provide accurate and clear fit directions to overseas factories through all means such as measurements, fit comments, detailed photos, illustrations, drapes, mockups and patterns.

· Use technical knowledge to troubleshoot and resolve issues with overseas factories.

· Identify potential production and quality issues. Make recommendations to improve all areas of the product

· Collaborate with cross-functional partners to achieve elevated fit and construction while maintaining brand aesthetic and intent.

· Demonstrate an understanding of design, product development and production priorities and timeline.

· Manage workflow in a fast-paced environment with overlapping development and production seasons.

· Support Director of Technical Design in creating efficiency within the team and providing any technical work.

· Aiding with alterations and managing seamstress, freelancers and interns. Capable of stepping in and advising technical expertise to factories and counter parts team.

· Measure and prep fit samples. Approve Top samples. Provide product knowledge.

· Manage TOP pattern library and block body libraries.

· Willing to work on any special projects or capsules as per company’s needs

Qualifications:

· Bachelor’s degree in Technical Design or Fashion Design

· 8+ years of technical design experience with Women’s RTW fit, garment construction and manufacturing processes for wovens and cut & sews.

· Computer Skills- Adobe Illustrator, Adobe Photoshop, Microsoft Suite and Google Suite required.

· Thorough skill set and knowledge of understanding patterns and grading. Capable of draping, sewing and creating mockups as needed.

· Must be able to work in a fast-paced environment and manage multiple seasons simultaneously during busy peak seasons. Have sense of urgency and are sensitive to timelines and deadlines. Capable of reprioritizing workload based on deadlines.

· A flexible team player with willingness to adjust and support based on the team’s needs.

· Precision and accuracy in measuring fit samples. Keen eye for evaluating garment construction techniques.

· Strong understanding and interpretation of design’s intent and direction.

· Demonstrates garment construction technical expertise and is able to provide clear communications when working with domestic/overseas factories and counterpart teams.

· Excellent detailed and organizational skills.

· Problem solver and hands-on team player.

· Must have strong technical sketching skills

Employment Type:

· Fulltime. Annual Salary range $100,000-$125,000 with generous benefits package.

· Work type: In person in New York Office.

· Direct report to Director of Technical Design.

About Tanya Taylor

Tanya Taylor is a New York-based womenswear brand whose mission is to create clothing that inspires confidence, celebration and community. Through the artful use of color, texture and original hand-painted prints, each collection is thoughtfully designed with its customers in mind. The brand is proud to provide practicality and inspiration, offering a range of ready-to-wear including occasion dresses, separates, elevated basics, denim and swimwear in sizes ranging from 00 to 22. The brand opened its first flagship store at 980 Madison Avenue on the Upper East Side in 2023.

The brand is available at retailers, including Saks Fifth Avenue, Neiman Marcus and Shopbop, and has been worn by inspirational women including Former First Lady Michelle Obama, Taylor Swift, Tracee Ellis Ross, Beyoncé, Emily Blunt, America Ferrera and Nicola Coughlan.

Senior Technical Designer | Karl Lagerfeld, Donna Karan Dresses

G-III Apparel Group

Success Profile:

The Senior Technical Designer for Dresses is responsible for ensuring that design vision is translated into a well-constructed and manufacturable garment that reflects brand’s esthetics and design integrity. As a member of the Technical Design team, you will conduct fit sessions, communicate fit session to vendors, G-III global offices and work cross-functionally to ensure accuracy of garment measurements, fit, construction details and flow of information while addressing any technical challenges during the development and production process.

Brand/Product Focus: Karl Lagerfeld , Donna Karan Dresses

Reports To: Director of Technical Design

Location (On-Site - 5 Days per Week): New York City, Midtown Manhattan – Fashion District

Key Accountabilities:

• Manage product lifecycle from Showroom sample through pre-production fit approval.
• Oversee pre-production samples development, ensuring they meet design specifications and quality standards.
• Develop comprehensive technical packages, to final full graded specifications. Determine necessary corrections, utilize garment patterns effectively to achieve the desired fit, silhouette, and style.
• Lead live fit sessions to evaluate and refine fit, construction, and quality. Execute fit comments in a timely manner to ensure the fit process remains aligned with production timelines and objectives. Provide grading guidelines to vendors after fit approval, ensure that grading is executed accurately to preserve the integrity of the design and fit across all sizes.
• Partner successfully with Product Development, Design and Production teams to ensure fit and product development process stays in line with production and action timelines. Create and manages WIP report for development tracking and garment delivery

Education and Experience:

• 7+ years of Technical Design experience
• College degree, or equivalent professional work experience, required

Skills and Behaviors:

• Proven expertise in apparel fitting, specs and patterns
• Working knowledge of PLM, Illustrator, Photoshop, PowerPoint, Excel
• Strong project management and multi-tasking skills with critical attention to detail
• Confident, engaging verbal and written communication skills
• Motivated to work in a high energy environment at the speed of fashion with ever-changing priorities
• Ability to work independently and work to meet multiple deadlines
• Ability to build and maintain relationships with other departments as well as vendors and other overseas offices

What We Offer

• Competitive compensation
• Comprehensive medical, dental, and vision benefits
• 401(k) with company match
• Generous PTO and paid holidays
• Employee discounts across G-III brands
• Career growth opportunities within a global fashion organization
• A collaborative, innovative environment working with industry-leading brands

The pay range for this position is: $90,000 per year -$115,000 per year

Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New York City Salary Transparency Law.

About G-III Apparel Group, Ltd. | excels at bringing excitement and confidence to customers through the fashion we create. We are global experts in design, sourcing, manufacturing, distribution and marketing, which enables us to fuel the growth of a substantial portfolio of brands. With more than 30 licensed and owned brands, including some of the most sought-after names in global fashion, our success is driven by our team’s entrepreneurial spirit and our deep relationships across the industry.

G-III’s owned brands include DKNY, Karl Lagerfeld Paris, Donna Karan, Vilebrequin, Sonia Rykiel, G.H. Bass, Bass Outdoor, Andrew Marc, Eliza J., GIII Sports and more. G-III has fashion licenses under Cole Haan, Dockers, Converse, Kenneth Cole, Levi’s, Vince Camuto, Margaritaville and more. G-III also operates retail stores for the DKNY, Karl Lagerfeld Paris and Donna Karan brands.