Css Services Inc Jobs in Usa
19,080 positions found — Page 11
Member Services Representative
✦ New
Salary not disclosed
Description:
Requirements:
Job Title: Member Services Representative
Department: Membership
Work Location: Albany and/or Troy Clubhouse
Reports to: Membership Director
Salary: $15.50-$16.00/hr
Hours & Schedule: 15-25 hours/ week hours may vary based on hours of operation
Classification: Part-Time, Non-Exempt
Benefits: Sick leave, Supplemental health insurance, New York Paid Family Leave benefits, employee assistance program (EAP), and eligibility for additional third-party discounts.
Organizational Values
At the Boys & Girls Clubs of the Capital Area (BGCCA), you’ll find more than just a job. You’ll be part of realizing our mission to inspire and enable all young people, especially those who need us most, to realize their full potential as productive, responsible and caring citizens. Our team works together to ensure that youth in the Capital Area are given an opportunity to succeed and flourish in today’s fast paced environment.
Overview of Your Role
The primary function of the Member Services Representative will be to deliver professional customer service, relationship building and sales skills to create a welcoming environment at BGCCA. The incumbent will provide in-depth information related to BGCCA programs, activities, and special events while assisting with the attraction and retention of members, including the collection and processing of monetary transactions and information for members, participants and guests. The position also supports data collection and analysis systems and may assist with other administrative or clerical support activities as assigned.
KEY ROLES (Essential Job Responsibilities):
The following job functions are considered essential for this position:
- Greet and welcome guests as soon as they arrive at the office and notify appropriate staff of visitors.
- Maintain office security by following safety procedures and controlling access via the reception desk. (manage intercom system, monitor logbook, assist with main office security systems)
- Maintain electronic and hard copy filing systems, ensuring accuracy and timely updates for easy information retrieval.
- Keep updated records of office cash handlings and store all records appropriately.
- Provide basic and accurate information regarding Club programs/events in-person and via phone/email.
- Answer, screen, and forward incoming phone calls professionally
- Manage and update general voicemail/message service and receive and distribute messages accordingly.
- Receive, sort, and distribute daily mail/deliveries.
- Respond to and follow procedures for incidents and emergencies as the main point of contact.
- Act as the main point of contact for all Club-Main Office communications, including incident/injury reporting to external providers as necessary.
- Perform other clerical receptionist duties such as photocopying, sorting, filing, and data entry for Main Office staff as needed.
WORK ENVIRONMENT:
Fast-paced office environment serving as the primary reception and communication hub. Regular interaction with diverse populations including youth members, families, staff, and community partners. May involve handling cash transactions and confidential information.
TRAVEL REQUIRED:
No regular travel required. Occasional local travel between Albany and Troy locations may be requested based on operational needs.
RELATIONSHIPS:
Internal: Maintains close, daily contact with Club staff (professional and volunteer), Club members, and supervisor to receive/provide information, discuss issues, explain or interpret guidelines/instructions.
External: Maintains contact as needed with external community groups, schools, members’ parents and others to assist in answering questions or resolving issues that might arise.
Requirements:
CREDENTIALS, SKILLS/KNOWLEDGE REQUIRED:
Education and Experience:
- High School Diploma or GED required
- Associate's degree preferred
- Minimum 1 year experience in member services and/or customer service
- Experience with computers, software, phone systems, and data management preferred
- Must be 21 years of age
Required Certifications:
- Must complete all required BGCCA training within first 60 days of employment
Required Skills/Abilities:
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Ability to work independently and in a team-oriented environment
- Strong analytical and problem-solving skills
- Excellent organizational skills and attention to detail
- Ability to prioritize tasks appropriately
- Excellent time management skills with proven ability to meet deadlines
- Ability to function well in a high-paced and at times stressful environment
- Proficient with Google Office Suite or related software
- Cash handling experience preferred
- Must pass a comprehensive background check, including fingerprinting, child abuse clearance, and sex offender registry check, as required by BGCCA.
PHYSICAL REQUIREMENTS:
This position may require:
- Standing/walking for up to 6 hours per day
- Ability to lift and move up to 25 pounds
- Fine motor coordination for computer work and filing
- Regular verbal communication with children, staff, and parents
- Visual acuity to monitor office activities and review documents
- Ability to sit for extended periods while performing desk work
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The Boys & Girls Clubs of the Capital Area is an Equal Opportunity Employer and is committed to recruiting and hiring a diverse workforce. Persons from diverse backgrounds including communities of color, people with disabilities, and the LGBTQ+ community are encouraged to apply.
Compensation details: 16.25-16.75 Hourly Wage
PI9ab9b1d51e43-26276-39835449
Not Specified
D
Director of Sales - IT Staffing Services
Salary not disclosed
DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact one of our Talent Specialists.
Amit at (224) 507-1290 Title: Director of Sales IT Staffing Services Location: DC/MD/VA Metro Area, Georgia, Texas, North Carolina (other locations will be considered on a case-by-case basis) Permanent / Full-Time Employment offering a six-figure base with a highly aggressive incentive opportunity About the Role: The 'Director of Sales IT Staffing Services' will be part of the DivIHN's Workforce Solutions Group and will report to the 'President Workforce Solutions' Description: Welcome to DivIHN! We're seeking an entrepreneurial sales leader that has demonstrated success in selling IT staffing services and takes pride in the relationships that they have built.
In this critical role, the individual will be instrumental in simultaneously driving revenue as a top-performing individual contributor and strategically scaling DivIHN's Staffing Services sales function.
What you'll do: Consistently exceed annual sales targets through direct client acquisition and relationship management Leverage an extensive professional network to penetrate new enterprise accounts in the IT staffing market Spearhead sales initiatives and execute comprehensive go-to-market strategies to expand DivIHN's presence in untapped markets and geographies.
Collaborate with delivery and operations teams to ensure consistent customer satisfaction Build and mentor sales team infrastructure to support future expansion Identify and implement sales process improvements and technology enablement Track and report on sales metrics, pipeline health, and revenue forecasting What we need from you: 10 years of enterprise sales experience in IT staffing services Understanding of and drive to achieve business development goals (Gross Revenue, Gross Margin, EBITDA) Proven and verifiable success in hitting multi-million $ revenue targets on an annual basis.
Strong relationship-building skills with C-suite and technology decision makers Proven sales and demand creation capability, proven ability to conduct discovery/needs analysis with prospective customers, and develop a successful action plan.
Entrepreneurial mindset with the ability to design and implement scalable sales strategies Experience transitioning from individual contributor to sales leadership role Deep understanding of technology workforce trends and talent acquisition dynamics Outstanding interpersonal, oral presentation, and written communication skills, with a knack for probing and active listening.
Meticulous attention to detail, even when managing a high volume of work.
Proficiency with a CRM such as Pipeline Flexibility to travel as required.
What you will get: Opportunity to be part of a values-driven and highly entrepreneurial company and make an impact Six-figure base with highly aggressive incentive opportunity About DivIHN Integration: Here is a quick introduction to DivIHN, before we talk further about the job and the person.
DivIHN ('Divine') is a Chicago-based technology consulting firm founded in 2002.
We present ourselves and deliver as the Expert Advisor, Solution Provider, and True Partner of our Clients.
Our Clients know that we are committed to their holistic success; that we can be counted upon to deliver, always; they have enabled us to be true to our core purpose: Positively Impacting Lives, one interaction at a time.
Our business focus is 'Success and Transformation of our Clients'.
Our culture is 'Seeking Excellence, with Grace'.
The value system espoused by DivIHN is Honesty, Commitment, Excellence, and Grace.
Our services include Our Specializations include Digitalization Business Technology Transformation Cybersecurity Consulting Operations and Management Talent Mobilization Enterprise Architecture and Program Management Salesforce and ServiceNow Microsoft Cybersecurity Analytics with AI/ML We differentiate ourselves by our holistic approach to solutions, our Value Delivery Model founded on 4 levels of Leadership, our Culture of seeking Excellence with Grace, and our pioneering effort in developing specialist communities.
DivIHN has over 22 years of experience providing high-quality talent on an on-demand basis for clients both directly as well as through our MSP channel partnerships.
And, we have earned a reputation amongst our clients and MSP partners of not only being a reliable supplier but also as a true partner that constantly seeks ways to elevate the quality and type of service we render, through innovation and thought leadership.
DivIHN is MBE and 8(a) certified.
We are appraised at CMMI Dev ML3 and ISO 9001/20000/27001 certified.
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
CRM, C-Suite
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact one of our Talent Specialists.
Amit at (224) 507-1290 Title: Director of Sales IT Staffing Services Location: DC/MD/VA Metro Area, Georgia, Texas, North Carolina (other locations will be considered on a case-by-case basis) Permanent / Full-Time Employment offering a six-figure base with a highly aggressive incentive opportunity About the Role: The 'Director of Sales IT Staffing Services' will be part of the DivIHN's Workforce Solutions Group and will report to the 'President Workforce Solutions' Description: Welcome to DivIHN! We're seeking an entrepreneurial sales leader that has demonstrated success in selling IT staffing services and takes pride in the relationships that they have built.
In this critical role, the individual will be instrumental in simultaneously driving revenue as a top-performing individual contributor and strategically scaling DivIHN's Staffing Services sales function.
What you'll do: Consistently exceed annual sales targets through direct client acquisition and relationship management Leverage an extensive professional network to penetrate new enterprise accounts in the IT staffing market Spearhead sales initiatives and execute comprehensive go-to-market strategies to expand DivIHN's presence in untapped markets and geographies.
Collaborate with delivery and operations teams to ensure consistent customer satisfaction Build and mentor sales team infrastructure to support future expansion Identify and implement sales process improvements and technology enablement Track and report on sales metrics, pipeline health, and revenue forecasting What we need from you: 10 years of enterprise sales experience in IT staffing services Understanding of and drive to achieve business development goals (Gross Revenue, Gross Margin, EBITDA) Proven and verifiable success in hitting multi-million $ revenue targets on an annual basis.
Strong relationship-building skills with C-suite and technology decision makers Proven sales and demand creation capability, proven ability to conduct discovery/needs analysis with prospective customers, and develop a successful action plan.
Entrepreneurial mindset with the ability to design and implement scalable sales strategies Experience transitioning from individual contributor to sales leadership role Deep understanding of technology workforce trends and talent acquisition dynamics Outstanding interpersonal, oral presentation, and written communication skills, with a knack for probing and active listening.
Meticulous attention to detail, even when managing a high volume of work.
Proficiency with a CRM such as Pipeline Flexibility to travel as required.
What you will get: Opportunity to be part of a values-driven and highly entrepreneurial company and make an impact Six-figure base with highly aggressive incentive opportunity About DivIHN Integration: Here is a quick introduction to DivIHN, before we talk further about the job and the person.
DivIHN ('Divine') is a Chicago-based technology consulting firm founded in 2002.
We present ourselves and deliver as the Expert Advisor, Solution Provider, and True Partner of our Clients.
Our Clients know that we are committed to their holistic success; that we can be counted upon to deliver, always; they have enabled us to be true to our core purpose: Positively Impacting Lives, one interaction at a time.
Our business focus is 'Success and Transformation of our Clients'.
Our culture is 'Seeking Excellence, with Grace'.
The value system espoused by DivIHN is Honesty, Commitment, Excellence, and Grace.
Our services include Our Specializations include Digitalization Business Technology Transformation Cybersecurity Consulting Operations and Management Talent Mobilization Enterprise Architecture and Program Management Salesforce and ServiceNow Microsoft Cybersecurity Analytics with AI/ML We differentiate ourselves by our holistic approach to solutions, our Value Delivery Model founded on 4 levels of Leadership, our Culture of seeking Excellence with Grace, and our pioneering effort in developing specialist communities.
DivIHN has over 22 years of experience providing high-quality talent on an on-demand basis for clients both directly as well as through our MSP channel partnerships.
And, we have earned a reputation amongst our clients and MSP partners of not only being a reliable supplier but also as a true partner that constantly seeks ways to elevate the quality and type of service we render, through innovation and thought leadership.
DivIHN is MBE and 8(a) certified.
We are appraised at CMMI Dev ML3 and ISO 9001/20000/27001 certified.
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
CRM, C-Suite
Not Specified
C
Service Desk Personnel
Salary not disclosed
Job Title: Service Desk Personnel Location: Nashville, TN 37243 Duration: 12 Months Job Summary: We are seeking a Service Desk Personnel to provide first-level technical support to end users.
The role involves handling support tickets, troubleshooting IT issues, and ensuring smooth operation of systems, devices, and applications.
Key Responsibilities: Handle incoming IT support calls (up to 30/day) and resolve issues.
Manage and update tickets using ServiceNow.
Perform Active Directory tasks (password reset, unlock accounts, user lookup).
Troubleshoot printers, server queues, and local print issues.
Provide network support (VPN, Wi-Fi, LTE, connectivity issues).
Support iOS devices (iPhones/iPads setup, reset, backup/restore).
Assist with video conferencing tools (MS Teams, Cisco WebEx).
Provide remote support using RDP, Teams, WebEx, MSRA.
Perform hardware setup and deployment.
Troubleshoot application issues (permissions, compatibility, browser vs installed apps).
Required Skills: Experience in IT Helpdesk / Service Desk / Call Center support.
Strong customer service and communication skills.
Knowledge of Active Directory, ServiceNow or ticketing tools, Networking basics (VPN, Wi-Fi).
Ability to multi-task and handle high call volume.
Ability to lift to 50 lbs.
Preferred Skills: Experience with IT call centers.
Experience with printer troubleshooting & deployment.
Exposure to mobile device management (iOS).
Familiarity with Cisco tools and collaboration platforms.
The role involves handling support tickets, troubleshooting IT issues, and ensuring smooth operation of systems, devices, and applications.
Key Responsibilities: Handle incoming IT support calls (up to 30/day) and resolve issues.
Manage and update tickets using ServiceNow.
Perform Active Directory tasks (password reset, unlock accounts, user lookup).
Troubleshoot printers, server queues, and local print issues.
Provide network support (VPN, Wi-Fi, LTE, connectivity issues).
Support iOS devices (iPhones/iPads setup, reset, backup/restore).
Assist with video conferencing tools (MS Teams, Cisco WebEx).
Provide remote support using RDP, Teams, WebEx, MSRA.
Perform hardware setup and deployment.
Troubleshoot application issues (permissions, compatibility, browser vs installed apps).
Required Skills: Experience in IT Helpdesk / Service Desk / Call Center support.
Strong customer service and communication skills.
Knowledge of Active Directory, ServiceNow or ticketing tools, Networking basics (VPN, Wi-Fi).
Ability to multi-task and handle high call volume.
Ability to lift to 50 lbs.
Preferred Skills: Experience with IT call centers.
Experience with printer troubleshooting & deployment.
Exposure to mobile device management (iOS).
Familiarity with Cisco tools and collaboration platforms.
Not Specified
Patient Services Manager III, Holly Springs Emergency Department
✦ New
Salary not disclosed
Lead with Purpose at the Holly Springs Emergency Department Patient Services Manager III – Emergency Department Rex Holly Springs Hospital Emergency Department The Rex Holly Springs Hospital Emergency Department provides a full range of emergency care to you and your loved ones.
It is home to 24 patient beds, two major resuscitation rooms and a full staff of emergency professionals.
If you or your loved one needs a higher level of care, we can arrange a transfer to the right facility.
Position Summary The PSM III provides day-to-day operational leadership for a busy Emergency Department , ensuring efficient workflows, effective staffing, and strong clinical outcomes.
This is a visible, engaged leadership role that requires adaptability, decisiveness, and the ability to balance operations with team support.
The PSM III partners closely with physicians, advanced practice providers, and hospital leadership to drive patient care excellence, staff engagement, and quality improvement.
Make a Difference Where It Matters Most This role is ideal for a leader energized by challenge, motivated by growth, and committed to building stability and excellence within a busy Emergency Department.
You will oversee staffing and scheduling, manage budgets responsibly, lead accreditation survey readiness, and drive quality improvement initiatives—all while ensuring the highest level of patient care.
About the Unit Our 24-bed Emergency Department cares for more than 30,000 patients annually and continues to grow alongside the Holly Springs community.
Oversee a skilled, compassionate, and dedicated ED team in a high-volume, evolving environment Lead through periods of growth, change, and operational demand Foster a culture of accountability, collaboration, and continuous improvement Champion safe, high-quality care for every patient, every time Support and mentor nurses through both challenges and professional growth Play a key leadership role in a developing, community-focused hospital Who We're Looking For We're seeking a confident, compassionate, and strategic nurse leader who: Has proven leadership experience in Emergency Nursing Is comfortable leading in a fast-paced, high-growth environment Thrives amid complexity, competing priorities, and change Leads with integrity, consistency, and clear expectations Communicates effectively and builds trust across disciplines Is committed to mentoring staff while maintaining accountability Prioritizes safety, service, and patient-centered care—even under pressure Join us at Holly Springs ED—where leadership meets purpose, growth, and impact.
Summary: This position supervising large clinical units.
Duties include ensuring that appropriate care and services are available to patients and families, ensures adequate and appropriate clinic staffing on each shift, supervision of nursing staff, medical support staff and utility aide staff, assistance with annual performance reviews of staff, participation in quality improvement initiatives to address identified patient safety or quality of care issues.
Provides and facilitates an environment conducive to staff continuing education needs, ongoing unit-based educational needs and orientation of staff members.
Patient Care- Ensures that appropriate care and services are available to patients / clients and families.
Facilitates interdisciplinary collaboration in patient/client care planning.
Supervises team of professionals /paraprofessionals which may include nursing staff, health unit coordinators, nursing assistants and utility aides.
Human Resource Management- Effectively manages human resources.
Applies organizational policy and procedures in hiring, promoting, transferring and terminating staff.
Provides staff with annual performance feedback and opportunity to set professional goals.
Integrates scientific evidence regarding retention of nursing staff into unit planning.
Budget Management- Effectively uses clinical and financial information to establish and meet budgetary goals.
Implements strategies to increase revenue and cost effectively manage personnel, supply, and equipment resources.
Evaluates the impact of strategic fiscal changes on quality outcomes.
Accreditation Issues- Ensures that internal and external regulatory standards or nursing practice are met or exceeded.
This includes organizational policy and procedures as well as state, Joint Commission, Board of Nursing and other specified accrediting bodies.
Integrate current scientific evidence with standards of practice.
Quality Improvement- Leads and participates in quality improvement initiatives that focus on identified patient safety or quality of care deficits.
Customer Satisfaction- Ensures high customer satisfaction.
Advocates for consumers within the organization, particularly for vulnerable or at risk populations.
Education Requirements: ● Bachelor's degree in Nursing (BSN) from a state-accredited school of professional nursing.
For positions at Magnet Hospitals, professional certification (ANCC Magnet approved) relevant to Management, Leadership or Clinical Area is required within the probationary period of employment.
● Professional Experience Requirements: ● Three (3) years of professional nursing in tertiary care and one (1) year of management experience in specialty area.
Knowledge/Skills/and Abilities Requirements: Job Details Legal Employer: NCHEALTH Entity: UNC Rex Holly Springs Hospital Organization Unit: HS Emergency Services Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $47.90
- $68.86 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: US:NC:Holly Springs Exempt From Overtime: Exempt: Yes This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System.
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities.
It is home to 24 patient beds, two major resuscitation rooms and a full staff of emergency professionals.
If you or your loved one needs a higher level of care, we can arrange a transfer to the right facility.
Position Summary The PSM III provides day-to-day operational leadership for a busy Emergency Department , ensuring efficient workflows, effective staffing, and strong clinical outcomes.
This is a visible, engaged leadership role that requires adaptability, decisiveness, and the ability to balance operations with team support.
The PSM III partners closely with physicians, advanced practice providers, and hospital leadership to drive patient care excellence, staff engagement, and quality improvement.
Make a Difference Where It Matters Most This role is ideal for a leader energized by challenge, motivated by growth, and committed to building stability and excellence within a busy Emergency Department.
You will oversee staffing and scheduling, manage budgets responsibly, lead accreditation survey readiness, and drive quality improvement initiatives—all while ensuring the highest level of patient care.
About the Unit Our 24-bed Emergency Department cares for more than 30,000 patients annually and continues to grow alongside the Holly Springs community.
Oversee a skilled, compassionate, and dedicated ED team in a high-volume, evolving environment Lead through periods of growth, change, and operational demand Foster a culture of accountability, collaboration, and continuous improvement Champion safe, high-quality care for every patient, every time Support and mentor nurses through both challenges and professional growth Play a key leadership role in a developing, community-focused hospital Who We're Looking For We're seeking a confident, compassionate, and strategic nurse leader who: Has proven leadership experience in Emergency Nursing Is comfortable leading in a fast-paced, high-growth environment Thrives amid complexity, competing priorities, and change Leads with integrity, consistency, and clear expectations Communicates effectively and builds trust across disciplines Is committed to mentoring staff while maintaining accountability Prioritizes safety, service, and patient-centered care—even under pressure Join us at Holly Springs ED—where leadership meets purpose, growth, and impact.
Summary: This position supervising large clinical units.
Duties include ensuring that appropriate care and services are available to patients and families, ensures adequate and appropriate clinic staffing on each shift, supervision of nursing staff, medical support staff and utility aide staff, assistance with annual performance reviews of staff, participation in quality improvement initiatives to address identified patient safety or quality of care issues.
Provides and facilitates an environment conducive to staff continuing education needs, ongoing unit-based educational needs and orientation of staff members.
Patient Care- Ensures that appropriate care and services are available to patients / clients and families.
Facilitates interdisciplinary collaboration in patient/client care planning.
Supervises team of professionals /paraprofessionals which may include nursing staff, health unit coordinators, nursing assistants and utility aides.
Human Resource Management- Effectively manages human resources.
Applies organizational policy and procedures in hiring, promoting, transferring and terminating staff.
Provides staff with annual performance feedback and opportunity to set professional goals.
Integrates scientific evidence regarding retention of nursing staff into unit planning.
Budget Management- Effectively uses clinical and financial information to establish and meet budgetary goals.
Implements strategies to increase revenue and cost effectively manage personnel, supply, and equipment resources.
Evaluates the impact of strategic fiscal changes on quality outcomes.
Accreditation Issues- Ensures that internal and external regulatory standards or nursing practice are met or exceeded.
This includes organizational policy and procedures as well as state, Joint Commission, Board of Nursing and other specified accrediting bodies.
Integrate current scientific evidence with standards of practice.
Quality Improvement- Leads and participates in quality improvement initiatives that focus on identified patient safety or quality of care deficits.
Customer Satisfaction- Ensures high customer satisfaction.
Advocates for consumers within the organization, particularly for vulnerable or at risk populations.
Education Requirements: ● Bachelor's degree in Nursing (BSN) from a state-accredited school of professional nursing.
For positions at Magnet Hospitals, professional certification (ANCC Magnet approved) relevant to Management, Leadership or Clinical Area is required within the probationary period of employment.
● Professional Experience Requirements: ● Three (3) years of professional nursing in tertiary care and one (1) year of management experience in specialty area.
Knowledge/Skills/and Abilities Requirements: Job Details Legal Employer: NCHEALTH Entity: UNC Rex Holly Springs Hospital Organization Unit: HS Emergency Services Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $47.90
- $68.86 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: US:NC:Holly Springs Exempt From Overtime: Exempt: Yes This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System.
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities.
permanent
W
Executive Director, Nursing - Emergency Services
Salary not disclosed
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Work Shift
Job Summary:
The Executive Director of Nursing (EDON) is a registered professional nurse who provides leadership and management for five (5) to twenty (20) cost centers for a specific service line through the application of advanced competencies in communication; job knowledge, professionalism and business skills. This executive is a member of the chief nursing officer's or AVP Nursing's administrative team and serves as their designee for assigned responsibilities. This leader effectively partners with hospital leadership, medical staff and other departments to create a center of excellence for their service line and to meet the hospital's vision, mission and goals. This role has a range of approximately 200 600 FTEs in a medium or large complex case setting that is 350 to 800 beds. This EDON also handles a budget with a range from 60 to 300 million dollars.
The Executive Director of Nursing provides direct leadership for a group of nurse managers/directors or departments and who comprise their specialty service line. He/she is a standard bearer and holds leaders and staff accountable for the delivery of safe, quality care and services through effective communication, fiscal accountability, and employment of transformational leadership., instilling an accountability-based practice setting. The executive director of nursing serves as sponsor for performance improvement; inspires others to seek opportunities to grow and improve their performance and successful applies lean and evidenced based practice to ensure all targets pillar outcomes are achieved. This executive employs all safety first interventions and as the chief safety officer creates a culture of safety for his/her service line through the development/use of these skills by other leaders, physicians and staff. He/she effectively uses data and technology to make decisions and proactively mitigates unnecessary risks for his/her area of responsibility providing instruction and mentoring for assigned leaders to be able to do the same. This executive ensures that nurse managers and staff create a desirable, safe work environment that enables the organization to meet or exceed all licensure, regulatory and accreditation standards. He/She models the way by fostering exemplary skills in attaining effective teamwork and collaboration with physicians, staff, patients and other departments.
It is expected that all Nurse Leaders are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. As a member of the patient services team, it is expected the individual upholds the voice of the patient, system policies and procedures while supporting service excellence goals.
Core Responsibilities and Essential Functions:
Exemplary Practice and Outcomes
Holds self and staff to the highest professional standards and ethics ensuring corporate compliance standards etc. are met by leaders and staff. Is an active member of ones professional community and serves as a role model for professional nursing practice and nursing leadership advances the field through transformational executive leadership, support of shared governance, and scholarly activity
Successfully works with the nurse administrators and supervisors to employ change management strategies and instills in self and others the curiosity to explore new knowledge and ideas.
Priority clinical operations areas of focus:
o Lead care teaming redesign across 65+ primary care locations
o Oversee implementation of clinical quality programs as it relates to back office process and workflow
o Act as SME for nursing process, policy, and procedure in the ambulatory setting, and support across the continuum
o Development and oversight of ongoing annual learning programs for licensed and unlicensed staff including preceptorship
o Support clinical competency of licensed and unlicensed staff
o Lead continued development and implementation of nursing/clinical structure into clinical operations across all practice sites
o Process owner/leader for Employee Health Covid Pathway for all Wellstar employees
Resources and Support
Engages leaders in decision- making and partners with others to promote patient centered care and service excellence while effectively providing leadership and management skills for a specific business/clinical unit, possesses strong and effective negotiation and mediation skills
Serves to support the nursing administrators and supervisors to promote the effective running of the care delivery system and ensures that the clinical processes of care are working as intended. Serves as a resource for all leaders and accepts additional leadership responsibilities.
Analyzes and manages financial resources; uses lean and other quality skills to reduce waste and improve performance of operations and clinical systems of care. Hires and develops an engaged team of leaders and staff that raises each others performance to achieve quality and safety goals
Interdisciplinary Teamwork and Collaboration
Effectively communicates to diverse audiences on nursing, health care and organizational issues and this includes the ability to set standards and holds leaders and staff accountable for performance standards. Proactively establishes a health work place by reducing unnecessary conflict - resolves it when necessary promotes and achieves positive team dynamics
Establishes partnerships by employing strong relationship building skills with all hospital leaders and medical staff by striving to understand others (and situations) and keeping the long view in mind is fair and just using reflective practice skills to monitor self and leader performance/interaction skills exercising coaching and guiding skills
Creates opportunities for self and leaders to grow professionally and implements a desirable workplace to recruit and retain talented leaders and staff
Professional Development
Seeks opportunities to advance knowledge and skills through formal and information education offerings to enhance ones understanding of how healthcare is financed and how to manage a diverse nursing workforce.
Represents the organization positively to the community, building credibility and willingness to serve on committees and taskforces as needed to share knowledge and skill; champion a service line or need; and seeks opportunities to advance skill and scope of responsibilities
Evidence Based Practice and Research
Effectively identifies areas of improvement of leaders and clinical systems and sponsors projects to improve the same. Includes assuring nursing division meets or exceeds licensure, regulatory and accreditation standards.
Applies the effective use of data and evidence to support decision making for clinical and operational responsibilities and demonstrates awareness of legal and ethical issues related to patient and staff data, information and confidentiality
Performs other duties as assigned
Complies with all Wellstar Health System policies, standards of work, and code of conduct.
Required Minimum Education:
- Either a Bachelors degree or a Masters degree in Nursing is required.
- Masters degree is required.
Required Minimum License(s) and Certification(s):
All certifications are required upon hire unless otherwise stated.
- RN - Reg Nurse (Single State) or RN-COMPACT - RN - Multi-state Compact is required.
- BLS - Basic Life Support or BLS-I - Basic Life Support - Instructor is required.
Additional License(s) and Certification(s):
- Currently licensed as a Registered Nurse in the State of Georgia or hold a privilege to practice in the State of Georgia under the Enhanced Nurse Licensure Compact (eNLC) is required.
- Must have a current BLS card from the American Heart Association on the first day of employment in position.
- National certification in nursing administration or clinical specialty is preferred.
Required Minimum Experience:
- Minimum 10 years of experience as a Registered Nurse is required. and
- Minimum 5 years of progressive operational leadership in a manager or director level role is required.
Required Minimum Skills:
- Should possess excellent verbal and written communication skills and relationship building
- a knowledge of the health care environment
- leadership that includes such skills as successfully implementing and managing a change process ability to use systems thinking- and inspire, coach others to be successful
- model the way for professional practice
- professionalism and teamwork/collaboration for self/department/medical staff
- and possess necessary business skills to manage human and material resources.
- Must be a continuous learner who understands health care financing
- strategy and operations for running a business unit(s)
- and effectively employ data and technology to support work processes and make decisions.
- Supports shared governance or shared decision making
- manage the design and delivery of care that in based on evidence and focused on quality and safety.
- Knowledge of risk management and various accreditation/regulations/licensing requirements assuring that these are upheld while advancing industry standards through the achievement of goals by effective management and measurement of outcomes.
Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
Work Shift
Job Summary:
The Executive Director of Nursing (EDON) is a registered professional nurse who provides leadership and management for five (5) to twenty (20) cost centers for a specific service line through the application of advanced competencies in communication; job knowledge, professionalism and business skills. This executive is a member of the chief nursing officer's or AVP Nursing's administrative team and serves as their designee for assigned responsibilities. This leader effectively partners with hospital leadership, medical staff and other departments to create a center of excellence for their service line and to meet the hospital's vision, mission and goals. This role has a range of approximately 200 600 FTEs in a medium or large complex case setting that is 350 to 800 beds. This EDON also handles a budget with a range from 60 to 300 million dollars.
The Executive Director of Nursing provides direct leadership for a group of nurse managers/directors or departments and who comprise their specialty service line. He/she is a standard bearer and holds leaders and staff accountable for the delivery of safe, quality care and services through effective communication, fiscal accountability, and employment of transformational leadership., instilling an accountability-based practice setting. The executive director of nursing serves as sponsor for performance improvement; inspires others to seek opportunities to grow and improve their performance and successful applies lean and evidenced based practice to ensure all targets pillar outcomes are achieved. This executive employs all safety first interventions and as the chief safety officer creates a culture of safety for his/her service line through the development/use of these skills by other leaders, physicians and staff. He/she effectively uses data and technology to make decisions and proactively mitigates unnecessary risks for his/her area of responsibility providing instruction and mentoring for assigned leaders to be able to do the same. This executive ensures that nurse managers and staff create a desirable, safe work environment that enables the organization to meet or exceed all licensure, regulatory and accreditation standards. He/She models the way by fostering exemplary skills in attaining effective teamwork and collaboration with physicians, staff, patients and other departments.
It is expected that all Nurse Leaders are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. As a member of the patient services team, it is expected the individual upholds the voice of the patient, system policies and procedures while supporting service excellence goals.
Core Responsibilities and Essential Functions:
Exemplary Practice and Outcomes
Holds self and staff to the highest professional standards and ethics ensuring corporate compliance standards etc. are met by leaders and staff. Is an active member of ones professional community and serves as a role model for professional nursing practice and nursing leadership advances the field through transformational executive leadership, support of shared governance, and scholarly activity
Successfully works with the nurse administrators and supervisors to employ change management strategies and instills in self and others the curiosity to explore new knowledge and ideas.
Priority clinical operations areas of focus:
o Lead care teaming redesign across 65+ primary care locations
o Oversee implementation of clinical quality programs as it relates to back office process and workflow
o Act as SME for nursing process, policy, and procedure in the ambulatory setting, and support across the continuum
o Development and oversight of ongoing annual learning programs for licensed and unlicensed staff including preceptorship
o Support clinical competency of licensed and unlicensed staff
o Lead continued development and implementation of nursing/clinical structure into clinical operations across all practice sites
o Process owner/leader for Employee Health Covid Pathway for all Wellstar employees
Resources and Support
Engages leaders in decision- making and partners with others to promote patient centered care and service excellence while effectively providing leadership and management skills for a specific business/clinical unit, possesses strong and effective negotiation and mediation skills
Serves to support the nursing administrators and supervisors to promote the effective running of the care delivery system and ensures that the clinical processes of care are working as intended. Serves as a resource for all leaders and accepts additional leadership responsibilities.
Analyzes and manages financial resources; uses lean and other quality skills to reduce waste and improve performance of operations and clinical systems of care. Hires and develops an engaged team of leaders and staff that raises each others performance to achieve quality and safety goals
Interdisciplinary Teamwork and Collaboration
Effectively communicates to diverse audiences on nursing, health care and organizational issues and this includes the ability to set standards and holds leaders and staff accountable for performance standards. Proactively establishes a health work place by reducing unnecessary conflict - resolves it when necessary promotes and achieves positive team dynamics
Establishes partnerships by employing strong relationship building skills with all hospital leaders and medical staff by striving to understand others (and situations) and keeping the long view in mind is fair and just using reflective practice skills to monitor self and leader performance/interaction skills exercising coaching and guiding skills
Creates opportunities for self and leaders to grow professionally and implements a desirable workplace to recruit and retain talented leaders and staff
Professional Development
Seeks opportunities to advance knowledge and skills through formal and information education offerings to enhance ones understanding of how healthcare is financed and how to manage a diverse nursing workforce.
Represents the organization positively to the community, building credibility and willingness to serve on committees and taskforces as needed to share knowledge and skill; champion a service line or need; and seeks opportunities to advance skill and scope of responsibilities
Evidence Based Practice and Research
Effectively identifies areas of improvement of leaders and clinical systems and sponsors projects to improve the same. Includes assuring nursing division meets or exceeds licensure, regulatory and accreditation standards.
Applies the effective use of data and evidence to support decision making for clinical and operational responsibilities and demonstrates awareness of legal and ethical issues related to patient and staff data, information and confidentiality
Performs other duties as assigned
Complies with all Wellstar Health System policies, standards of work, and code of conduct.
Required Minimum Education:
- Either a Bachelors degree or a Masters degree in Nursing is required.
- Masters degree is required.
Required Minimum License(s) and Certification(s):
All certifications are required upon hire unless otherwise stated.
- RN - Reg Nurse (Single State) or RN-COMPACT - RN - Multi-state Compact is required.
- BLS - Basic Life Support or BLS-I - Basic Life Support - Instructor is required.
Additional License(s) and Certification(s):
- Currently licensed as a Registered Nurse in the State of Georgia or hold a privilege to practice in the State of Georgia under the Enhanced Nurse Licensure Compact (eNLC) is required.
- Must have a current BLS card from the American Heart Association on the first day of employment in position.
- National certification in nursing administration or clinical specialty is preferred.
Required Minimum Experience:
- Minimum 10 years of experience as a Registered Nurse is required. and
- Minimum 5 years of progressive operational leadership in a manager or director level role is required.
Required Minimum Skills:
- Should possess excellent verbal and written communication skills and relationship building
- a knowledge of the health care environment
- leadership that includes such skills as successfully implementing and managing a change process ability to use systems thinking- and inspire, coach others to be successful
- model the way for professional practice
- professionalism and teamwork/collaboration for self/department/medical staff
- and possess necessary business skills to manage human and material resources.
- Must be a continuous learner who understands health care financing
- strategy and operations for running a business unit(s)
- and effectively employ data and technology to support work processes and make decisions.
- Supports shared governance or shared decision making
- manage the design and delivery of care that in based on evidence and focused on quality and safety.
- Knowledge of risk management and various accreditation/regulations/licensing requirements assuring that these are upheld while advancing industry standards through the achievement of goals by effective management and measurement of outcomes.
Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
permanent
E
EMPLOYEE SERVICES (HR) COORDINATOR (Bilingual)
Salary not disclosed
Description: DEPARTMENT MISSION The Experience & Engagement Department at Azure is dedicated to fostering an environment that enables our team members to consistently provide superior service.
In our department, we live out the Azure vision by integrating it into everyday actions that reflect our Core Values.
Our connection with customers is strengthened by our comprehensive understanding of our products, our empathetic approach, and our exceptional communication skills.
We maintain and enhance our departmental objectives through regular training, vigilant monitoring, and analytical reviews, which enable us to identify and seize opportunities for improvement.
OVERVIEW The Employee Services (HR) Coordinator serves as the primary point of contact for day-to-day human resources support.
This role provides high-quality, bilingual service to employees and managers by supporting HR operations, employee records, onboarding and offboarding, policy administration, and compliance processes.
This position plays a critical role in ensuring employees experience consistent, respectful, and accessible HR support across the organization.
The Employee Services Coordinator must be able to communicate fluently in English and Spanish to support our diverse workforce with clarity, dignity, and effectiveness.
ROLE PURPOSE To deliver dependable, professional, and compassionate bilingual HR support while maintaining accurate systems, documentation, and processes that enable a healthy, compliant, and inclusive workplace.
KEY RESPONSIBILITIES Employee Support & Frontline HR Service Serve as the first point of contact for employee HR questions, providing support in both English and Spanish related to policies, procedures, time off, onboarding, and general employment matters.
Provide timely, respectful, and accurate responses while maintaining confidentiality and professionalism.
Ensure language access so employees clearly understand processes, policies, and expectations.
Direct complex issues to appropriate HR leadership or specialists as needed.
Onboarding & Offboarding Operations Coordinate bilingual onboarding activities including paperwork support, system setup, orientation logistics, and new hire checklists.
Support offboarding processes including exit documentation, benefits transition notices, and exit interviews when appropriate.
Ensure onboarding and offboarding processes are consistent, timely, compliant, and clearly communicated.
HR Records & Systems Management Maintain accurate and up-to-date employee records in HRIS and internal systems.
Process employee changes including job updates, pay changes, status changes, and personal information updates.
Ensure data accuracy, document retention, and confidentiality standards are upheld.
Manager & Leadership Support Assist managers with HR documentation, corrective action forms, performance documentation, and employee process guidance.
Support preparation of coaching records, employment letters, and HR workflows.
Serve as a bilingual administrative partner to leadership teams.
Attendance, Time-Off & Compliance Tracking Track attendance, PTO, and leave documentation.
Support leave administration processes in coordination with the Benefits team.
Monitor documentation for policy and regulatory compliance.
Policy Administration & Communication Assist with distributing, tracking, and communicating HR policies and procedures.
Support policy acknowledgements and documentation tracking.
Answer basic policy questions and help ensure understanding across language barriers.
Employee Relations & Documentation Support Assist with employee relations matters by gathering documentation, coordinating meetings, and maintaining confidential files.
Support investigations, corrective actions, and performance processes.
Maintain organized, audit-ready records.
Additional Responsibilities Support audits, reporting, and HR projects.
Participate in continuous improvement of HR workflows and service delivery.
Perform other duties as assigned by HR leadership.
Requirements: Associate's or Bachelor's degree in Human Resources, Business Administration, or related field preferred.
2 years of experience in HR, employee services, or administrative support.
Fluency in both English and Spanish is required.
Experience supporting diverse, multi-location, or operations-based workforces preferred.
Strong working knowledge of HR processes, employee documentation, and confidentiality standards.
Excellent interpersonal, organizational, and communication skills.
Proficiency in HRIS platforms, Microsoft Office, Google Workspace, and document management systems.
Core Competencies Bilingual communication excellence Employee-centered service mindset High attention to detail and confidentiality Calm, professional problem-solving Strong organization and follow-through Cultural awareness and empathy What Success Looks Like Employees feel supported, respected, and clearly informed in their preferred language.
Managers receive timely, accurate HR operational support.
HR records and compliance documentation remain accurate and audit-ready.
Onboarding and offboarding experiences are smooth, welcoming, and consistent.
Language access strengthens trust, engagement, and workplace effectiveness.
PI6bff7ddc5fdb-7877
In our department, we live out the Azure vision by integrating it into everyday actions that reflect our Core Values.
Our connection with customers is strengthened by our comprehensive understanding of our products, our empathetic approach, and our exceptional communication skills.
We maintain and enhance our departmental objectives through regular training, vigilant monitoring, and analytical reviews, which enable us to identify and seize opportunities for improvement.
OVERVIEW The Employee Services (HR) Coordinator serves as the primary point of contact for day-to-day human resources support.
This role provides high-quality, bilingual service to employees and managers by supporting HR operations, employee records, onboarding and offboarding, policy administration, and compliance processes.
This position plays a critical role in ensuring employees experience consistent, respectful, and accessible HR support across the organization.
The Employee Services Coordinator must be able to communicate fluently in English and Spanish to support our diverse workforce with clarity, dignity, and effectiveness.
ROLE PURPOSE To deliver dependable, professional, and compassionate bilingual HR support while maintaining accurate systems, documentation, and processes that enable a healthy, compliant, and inclusive workplace.
KEY RESPONSIBILITIES Employee Support & Frontline HR Service Serve as the first point of contact for employee HR questions, providing support in both English and Spanish related to policies, procedures, time off, onboarding, and general employment matters.
Provide timely, respectful, and accurate responses while maintaining confidentiality and professionalism.
Ensure language access so employees clearly understand processes, policies, and expectations.
Direct complex issues to appropriate HR leadership or specialists as needed.
Onboarding & Offboarding Operations Coordinate bilingual onboarding activities including paperwork support, system setup, orientation logistics, and new hire checklists.
Support offboarding processes including exit documentation, benefits transition notices, and exit interviews when appropriate.
Ensure onboarding and offboarding processes are consistent, timely, compliant, and clearly communicated.
HR Records & Systems Management Maintain accurate and up-to-date employee records in HRIS and internal systems.
Process employee changes including job updates, pay changes, status changes, and personal information updates.
Ensure data accuracy, document retention, and confidentiality standards are upheld.
Manager & Leadership Support Assist managers with HR documentation, corrective action forms, performance documentation, and employee process guidance.
Support preparation of coaching records, employment letters, and HR workflows.
Serve as a bilingual administrative partner to leadership teams.
Attendance, Time-Off & Compliance Tracking Track attendance, PTO, and leave documentation.
Support leave administration processes in coordination with the Benefits team.
Monitor documentation for policy and regulatory compliance.
Policy Administration & Communication Assist with distributing, tracking, and communicating HR policies and procedures.
Support policy acknowledgements and documentation tracking.
Answer basic policy questions and help ensure understanding across language barriers.
Employee Relations & Documentation Support Assist with employee relations matters by gathering documentation, coordinating meetings, and maintaining confidential files.
Support investigations, corrective actions, and performance processes.
Maintain organized, audit-ready records.
Additional Responsibilities Support audits, reporting, and HR projects.
Participate in continuous improvement of HR workflows and service delivery.
Perform other duties as assigned by HR leadership.
Requirements: Associate's or Bachelor's degree in Human Resources, Business Administration, or related field preferred.
2 years of experience in HR, employee services, or administrative support.
Fluency in both English and Spanish is required.
Experience supporting diverse, multi-location, or operations-based workforces preferred.
Strong working knowledge of HR processes, employee documentation, and confidentiality standards.
Excellent interpersonal, organizational, and communication skills.
Proficiency in HRIS platforms, Microsoft Office, Google Workspace, and document management systems.
Core Competencies Bilingual communication excellence Employee-centered service mindset High attention to detail and confidentiality Calm, professional problem-solving Strong organization and follow-through Cultural awareness and empathy What Success Looks Like Employees feel supported, respected, and clearly informed in their preferred language.
Managers receive timely, accurate HR operational support.
HR records and compliance documentation remain accurate and audit-ready.
Onboarding and offboarding experiences are smooth, welcoming, and consistent.
Language access strengthens trust, engagement, and workplace effectiveness.
PI6bff7ddc5fdb-7877
Not Specified
S
Service Manager for Powersports Dealership
Salary not disclosed
Cyclewise Inc., Vermont’s Premium Powersports dealership, is seeking a highly organized, customer‑service‑driven Powersports Service Manager to join our family.
This role is perfect for someone who knows how to create a predictable, professional, and rider‑focused service experience while confidently and clearly managing staff, workflow, and performance metrics.
If you’re driven by purpose, fueled by passion, energized by people, and motivated by building a high‑performing service team, you’ll feel right at home here.
Benefits: Employee discount Health insurance Paid time off Retirement plan
This role is perfect for someone who knows how to create a predictable, professional, and rider‑focused service experience while confidently and clearly managing staff, workflow, and performance metrics.
If you’re driven by purpose, fueled by passion, energized by people, and motivated by building a high‑performing service team, you’ll feel right at home here.
Benefits: Employee discount Health insurance Paid time off Retirement plan
Not Specified
H
Healthcare Customer Service
Salary not disclosed
Fulltime ONSITE role in Irving Texas with no nights or weekends!
Member Service Specialist/Healthcare Customer Service
Notes: 2+ years of customer service experience in healthcare insurance or related in call center environment or high volume inbound call setting.
Job description:
- The Member Services Specialist serves as a frontline ambassador for the health plan, delivering high-quality, resolution-focused support to members, providers, and brokers across multiple lines of business. As the initial point of contact, this role extends beyond basic call handling—Specialists are trained to navigate the foundational pillars of our healthcare offerings, including the Health Exchange, US Family Health Plan, and NCHD, with a strong emphasis on first-call resolution. Specialists develop working knowledge of benefit structures, assist callers with portal navigation and access, and begin interpreting claims activity to support both member and provider inquiries.
- This position blends customer service excellence with technical skill-building, offering exposure to internal systems, regulatory protocols, and cross-functional workflows. Specialists are expected to gain proficiency in core platforms used for eligibility verification, claims review, and member account management (e.g., HSP, HPS, HealthTrio). All interactions must be documented with a clear and concise recap of the call's purpose
(Must pass National and Federal background check and Education verification -HS Diploma/GED minimum)
Not Specified
T
Service Technician - Residential Audio Video
Salary not disclosed
Service Technician – Luxury Residential AV & Home Theater
- Miami, FL or Palm Beach, FL
Topa Group is partnered with a leading Luxury Residential AV & Home Theater Integrator seeking an experienced Service Technician to support and maintain high-end residential systems.
Key Responsibilities
- Service and troubleshoot residential AV, home theater, and automation systems
- Perform Crestron Home programming and system optimization
- Support Lutron lighting and shading systems
- Configure and troubleshoot networks, switches, and Wi-Fi systems
- Deliver professional, white-glove client support
- Document service work and system updates
Requirements
- 4+ years in the residential AV industry
- Strong experience with CrestronHome & Lutron
- Solid networking and network configuration skills
- Customer-facing experience in luxury environments
Preferred
- Savant / Control4 experience
- Automation System Certifications / Networking certifications
Join a respected luxury AV firm with long-term growth opportunities. Competitive compensation based on experience.
Not Specified
C
2nd Shift Customer Service Representative – English/Spanish Required
Salary not disclosed
2nd Shift Customer Service Representative – English/Spanish Required
Hybrid Remote Setting -> Reporting to Phoenix, AZ
Ready to Drive Your Career Forward? At Circle Logistics, we’re not just offering a job; we’re inviting you to embark on a fulfilling career journey. If you're eager for more than the ordinary and want to contribute to a vibrant, growing industry, we want you on our Circle Logistics Team!
Why Circle Logistics? We believe in the perfect blend of hard work and having fun. Our competitive compensation and robust benefits package are designed to empower you to excel, thrive, and truly enjoy your life. Every day you come into work, you are entering a competitive
and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team.
Who We Are: Circle Logistics is a leading third-party logistics provider committed to delivering on our promises of Unwavering Service, Tailored Communication, and Innovative Solutions. With over a decade of experience, we’ve evolved from a small team to a thriving company valued at half a billion dollars, fueled by an entrepreneurial spirit. Our team of over 500 talented individuals is passionate about delivering exceptional service, personalized communication, and groundbreaking solutions in a high-energy transportation industry that never sleeps!
What We’re Looking For:
We’re looking for motivated, goal-oriented, self-starters who are:
- Professionals who want to launch their career in a new industry
- Detail-oriented and organized
- Strong communicators — both written and verbal
- Comfortable in a fast-paced, team-oriented environment
- Ready to make an impact and grow a career
If you’re someone with grit, determination, and a desire to win, you’ll fit right in at Circle.
Overview:
As a Customer Service Representative, you will work in a fast-paced environment, coordinating our day-to-day shipments and supporting the efforts of our office by providing visibility and maintaining accurate documentation for all loads. The key responsibilities of this role are to provide clear and concise communication, troubleshoot customer concerns, and proactively monitor the movement of freight to ensure customer satisfaction.
Responsibilities:
- Enter new load orders into our proprietary web-based software
- Initiate “check calls” to track and trace drivers on all pickups and deliveries
- Communicate internally with drivers to ensure accurate documentation
- Closely monitor freight via multiple detailed websites to ensure accurate delivery times and to notify customers of potential delays
- Maintain and collect proper paperwork for each shipment
- Work cooperatively with Sales and Dispatch to provide solutions for customers’ needs and resolve issues
- Maintain an outbound call volume of 100 calls per day
No logistics experience? No problem! You’ll receive hands-on training from day one and all the tools you need to grow.
Skills/Abilities:
- Bilingual (English/Spanish) required
- Must have strong attention to detail
- Ability to prioritize, balance, and organize information while completing multiple tasks.
- Above-average proficiency in Google Drive and Microsoft Suite
- Excellent written and verbal communication skills
- Excellent teamwork skills
Education and Experience:
- High school diploma or equivalent required
- Associate's degree preferred
- Call center experience is a bonus
Benefits:
- Full-time: 40 hours per week
- Room for advancement in a fast-growing company that promotes from within
- Paid holidays and paid time off
- Health, vision, and dental insurance benefits
- 401(k) Plan
Ready to steer your career in a forward-thinking logistics company? Join us at Circle Logistics, where your drive and expertise will help us navigate new opportunities. Apply today, and together, we’ll keep the world moving!
Not Specified
jobs by
✓ All jobs loaded