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Bringing smiles is what we do at TTEC...
for you and the customer.
As a VP, Client Success working remotely or at our principal place of business in Austin, Texas, you'll be a part of bringing humanity to business.
ExperienceTTEC What You'll be Doing Reporting to the SVP, Travel, Retail & CPG, this experienced executive will lead a specialized client portfolio across retail clients representing the TTEC Engage solution set.
The VP will nurture relationships with our clients to grow a profitable book of business leveraging your passion for – and in depth understanding of the modern customer experience landscape, deep expertise in operational excellence, and building client relationships.
As a client success executive, you should stay up to date on market trends impacting your clients' industries and work to understand and anticipate their business needs to position TTEC as a value-add strategic partner to best support their objectives.
To be successful in this role, you will ensure alignment between our organization's objectives and each client's needs to maintain and deliver profitable growth in your portfolio.
You will be responsible for orchestrating TTEC teams and individuals from marketing, sales, offers and solutioning, and delivery to successfully serve clients and grow your book of business profitably.
During a Typical Day, You'll Act as a visionary for your client portfolio with an in-depth understanding of CX delivery and technology-enabled solutions.
Have full P&L responsibility and for meeting/exceeding annual financial goals while making progress on longer-term financial performance.
Lead the development of the short and long-term business strategy to include expanded digitized offerings, geo expansion and solutions that align with your clients' business needs and market trends.
Work hand in hand with offering, solutioning and delivery teams to deliver on the strategies.
Review existing client relationships to ensure best practices are in place for client management, retention, and to position us for growth Create strategy for business growth and oversight of current business within the portfolio including achieving the businesses goals for sales, business development, and delivery across TTEC Engage Build and sustain internal and external relationships and have the stature and credibility to interface at senior levels.
Collaborate closely with other client portfolio leaders to share best practices, identify synergies and business opportunities that will benefit our clients and the company growth and financial performance.
What You Bring to the Role 15 years of business leadership experience, preferably in the customer experience industry In depth knowledge of customer experience with enterprise level Retail industry clients Combine vision, strategy and tactics to systematically grow the organization and customer development goals through creativity, ethical behavior and business builder techniques.
Sophisticated understanding of the sales process, contact center operations, and financial metrics of successful service delivery while bringing a proven approach for how to optimize a large scale, distributed environment.
A problem solver with demonstrated success influencing, managing and being part of matrix organizations.
Accustomed to serving large / complex Fortune 500 clients in an extremely fast-paced environment Someone who galvanizes the team, excites the masses about one's vision / operational plan, and balances being a take-charge leader with having a collaborative approach COMPENSATION & BENEFITS The anticipated starting salary range for individuals expressing interest in this position is $170,000-$210,000.
This position is eligible to participate in a sales incentive program.
Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
Benefits available to eligible employees include the following: Medical, dental, and vision Tax-advantaged health care accounts Financial and income protection benefits Paid time off (PTO) and wellness time off About TTEC For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line.
We help companies reduce customer effort, enable contact center employees, and continuously optimize business outcomes through digital CX transformation.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way.
But don't take our word for it, check out some of the diversity and women in leadership awards on .
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Remote working/work at home options are available for this role.
Position: Performance Creative Producer
Location: Bozeman, MT, USA
Employment Type: Full-Time, In-Person
Department: Marketing
Reports To: Marketing Director
Salary Range: $75,000 – $95,000 base salary
POSITION OVERVIEW:
We’re looking for a Performance Creative Producer to join our team and play a critical role in the growth of EVERGOODS through performance marketing. This position is responsible for producing high-performing advertising creative across paid acquisition channels including Meta, YouTube, and Google. This role will take campaign media and raw footage and transform it into compelling video and static ads designed to drive customer acquisition and revenue growth.
This is a hands-on role for a highly creative and analytically minded individual who understands both creative storytelling and performance marketing metrics. The ideal candidate can rapidly produce ad creative, iterate based on performance data, and collaborate closely with the Growth team to continuously improve creative performance.
This individual will partner closely with the Head of Growth, Paid Marketing Manager, and Brand Manager to generate, test, and optimize creative concepts across paid channels.
This position is ideal for someone who enjoys working at the intersection of creative production, experimentation, and data-driven marketing.
PRIMARY RESPONSIBILITIES
Performance Ad Creative Production
- Produce video and static ad creative for paid channels including Meta, YouTube, and Google.
- Edit campaign footage and raw media into compelling ad formats optimized for performance marketing.
- Develop multiple creative variations from existing media to support testing and iteration.
- Design and produce static ad graphics and visual assets for paid channels.
- Package creative assets according to platform specifications and ad format requirements.
Performance Marketing Collaboration
- Work closely with the Marketing team to understand campaign objectives, target audiences, and messaging priorities.
- Collaborate with the Paid Marketing Manager to align creative production with campaign testing frameworks and timelines.
- Be fluent in and apply performance marketing metrics including ROAS, CAC, CPM, CTR, and LTV when evaluating creative performance.
- Support the development of creative strategies that improve conversion and customer acquisition efficiency.
Creative Concept Development, Testing & Iteration
- Partner with the Head of Growth and Paid Marketing Manager to develop and test new creative concepts, including ad hooks, storytelling angles, and creative approaches that highlight products in engaging and compelling ways.
- Generate creative variations to ad hooks to support rapid creative testing cycles.
- Analyze performance data to identify winning creative themes and formats.
- Iterate and improve ads based on campaign performance metrics and audience feedback.
- Continuously refresh creative to combat ad fatigue and maintain strong campaign performance.
Industry Trend Monitoring
- Stay closely attuned to emerging trends in DTC performance marketing, ad creative formats, and platform-specific best practices.
- Monitor creative strategies used within the everyday carry, outdoor, and premium product industries to inform new ideas and testing opportunities.
- Maintain a curiosity about evolving consumer behavior and digital media trends to ensure EVERGOODS creative remains modern, relevant, and competitive. This includes tracking and understanding emerging paid marketing channels for future use.
Product Knowledge & Brand Storytelling
- Develop deep familiarity with EVERGOODS products including design intent, key features, materials, and functional advantages.
- Partner with the Product team to understand design decisions and technical details that differentiate EVERGOODS products.
- Translate product features and design philosophies into compelling creative narratives that resonate with customers.
- Identify the most compelling product attributes and build creative assets that highlight those features across video, static, and short-form formats.
- Work with Marketing leadership to maintain a strong understanding of the EVERGOODS community and ensure creative reflects the values, interests, and expectations of the brand’s audience.
Special Projects
- As the business grows and changes, the role may be assigned special projects as needed.
- On occasion and as business needs require, produce creative assets that support organic social, ecommerce, and other internal marketing initiatives outside of paid advertising campaigns.
RELEVANT SKILLS
- Bachelor’s degree, preferably in Marketing, Business or related degrees
- 2–4 years of experience producing performance marketing creative or paid social advertising assets
- Strong video editing skills using tools such as Adobe Premiere, Final Cut Pro, or similar platforms
- Experience with Google Workspace tools (Drive, Calendar, Sheets, Docs, etc.)
- Strong graphic design skills for static ad production using tools such as Adobe Creative Suite and Figma
- Experience producing short-form video content for paid channels including Meta, YouTube, and TikTok
- Strong understanding of paid media platforms and performance marketing metrics
- Fluency with ROAS, CAC, CPM, CTR, and LTV and how creative impacts campaign performance
- Ability to rapidly produce creative variations and iterate based on data and feedback
- Highly organized with the ability to manage multiple creative projects simultaneously
- Comfortable working in a fast-paced environment with tight production timelines
- Strong communication and collaboration skills when working across marketing, growth, and creative teams
- Strategic mindset with the ability to think critically, solve problems, and contribute to creative experimentation
- Passionate about the EVERGOODS mission and eager to contribute to building a durable, high-performance brand
EMPLOYEE CONDUCT
It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers, and vendors.
EQUAL EMPLOYMENT OPPORTUNITY
Evergoods is an Equal Employment Opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.
This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991.
Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal.
While based at home in Sydney, ZIMMERMANN present their ready-to-wear collections each season at Paris Fashion Week. Working with the highly acclaimed designer and long-time collaborator, Don McQualter, ZIMMERMANN maintains a number of stand-alone stores across Australia, UK & Europe, China, The US, and the Middle East.
Position Purpose
As a Client Advisor with Zimmermann, you will be a passionate brand ambassador, creating lasting memories for our clients. You will demonstrate exceptional client service, brand and product knowledge and relationship building skills to achieve the expectations of Zimmermann’s global vision.
Working within a dynamic and collaborative team culture, you will align yourself with Zimmermann’s core values of integrity, creativity and passion.
Role Responsibilities
· Achieving sales targets and store KPI’s whilst upholding Zimmermann’s brand standards including store and visual presentation, stock and inventory
· To ensure that an exemplary standard of client service is provided to Zimmermann’s clientele in line with the brand’s global vision.
· Acquire and grow the Zimmermann client database through engaging and maintaining professional client relationships.
· Ensure that a consistently high standard of visual presentation is achieved and reflective of the brand directives.
· Have a thorough understanding of company policy and procedure relating to store operations, stock and loss prevention.
· Engaging in team training and development initiatives including product and brand knowledge, sustainability, diversity and Work Health Safety.
About You
· Capability and drive to reach KPIs and Sales Targets
· Demonstrates professionalism, optimism and team orientated approach.
· Exceptional communication and interpersonal skills
· Previous sales experience in luxury designer fashion
· A passionate brand ambassador who embodies the Zimmermann values
· Ability to cultivate Zimmermann’s brand loyalty though positive client interactions.
· Detailed orientated
· Excellent organisational skills and problem-solving ability
· A passion for exceeding customer expectations
· Ability to build ongoing rapport with clientele
· Ability to work independently and as part of a team
Why join our team?
· Bespoke career development plans and access to strong mentors and industry leaders.
· Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally.
· Competitive package, seasonal uniforming and team member discount
· Be part of a responsible fashion house with a focus in leading in sustainability
Compensation
Zimmermann utilizes the advertised salary and hourly range as a benchmark to offer candidates competitive compensation in the market. This approach also allows for flexibility to account for differing levels of experience and to reward both performance and tenure.
Although the published salary range is a genuine estimate of the intended hourly pay for the role, Zimmermann maintains the discretion to offer compensation outside the specified range.
In addition to hourly pay, Client Advisors are also eligible for commission on all sales.
At Zimmermann, we believe in rewarding excellence. Our Client Advisor commission structure is designed to motivate and recognize your contributions to both personal and store sales performance. You’ll earn a competitive commission on all personal sales for the month, providing you with the opportunity to significantly enhance your earnings based on your success.
Diversity Statement
Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process
We are looking for an enthusiastic Veterinary Receptionist (client care coordinator) to join our friendly, experienced and supportive team. VCA Calvert Veterinary Center is a progressive hospital staffed by highly skilled veterinarians, assistants, and client care coordinators.
Our practice has been serving the Pasadena Maryland community since 2004. Our practice is one of the few in the area offering care to local exotic patients. If you are a compassionate, dedicated, enthusiastic, positive, and intelligent client service representative who is looking for a practice to call home and to work in a collaborative team environment, please apply.
An ideal candidate for this position will have experience performing the work of a Veterinary receptionist (client education, efficient patient scheduling, client and patient reception, phone triage, calm collected demeanor, attention to reception and lobby environment, creative problem solving skills, etc.) or a strong client service background.
VCA Animal Hospitals offers competitive compensation and benefits package including:
- 401(k) retirement plan with employer match available
- Pet care discounts
- Health and well-being programs that provide resources and training
- Financial toolkit
Compensation is negotiable based on education, experience, and other relevant credentials. The pay range for this position is $16 to $18 per hour. Opportunities for shift differential, holiday pay, and overtime available based on business need.
We understand that our clients have choices in their veterinary care. Our mission is to never take our clients for granted and provide education, coaching to them on pet care and the support needed to care for their pets. Please note that this position requires a flexible schedule and the ability to work evenings, some weekends, and some holidays.
Life360's mission is to keep people close to the ones they love. Our category-leading mobile app and Tile tracking devices empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 88 million monthly active users (MAU), as of June 2025 across more than 180 countries.
Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends that basically are family).
Life360 has more than 500 (and growing!) remote-first employees and has recently announced the acquisition of Nativo, an advertising technology company specializing in native advertising. For more information, please visit .
Candidates must be located in the NYC metro area.
About The TeamLife360 Ads is actively recruiting for a driven and client-focused Senior Client Partner (account executive/sales) to support our revenue growth by cultivating strong relationships with clients and agencies. This role is essential in helping the newly integrated Life360 and Nativo advertising team evangelize the power of native and content marketing while providing strategic, customized solutions that meet client objectives.
As an individual contributor, you will be responsible for achieving revenue goals through the development and execution of go-to-market strategies, managing a pipeline of opportunities, and translating client needs into high-impact content marketing programs using Nativo's platform.
What You'll Do- Consistently meet or exceed monthly and quarterly revenue quotas through proactive outreach and consultative selling
- Identify new business opportunities with media buying agencies and direct clients
- Serve as a trusted advisor to clients, understanding their marketing goals and crafting tailored native/content marketing programs that leverage the full capabilities of Nativo's platform
- Build and manage a strong sales pipeline by generating a high volume of client engagement, including outreach, calls, meetings, presentations, and proposals
- Lead strategic conversations and ideation with clients and agencies to create impactful, results-driven campaigns
- Respond to RFPs and collaborate with internal stakeholders to deliver compelling proposals and media plans
- Travel as needed to meet with clients, attend industry events, and deepen relationships
- Represent Life360 at industry events and conferences, promoting our differentiated value in the marketplace
- 3-5 years of digital media or advertising sales experience, ideally with a focus on native advertising, content marketing, or adtech
- Proven ability to sell to both brands and agencies with a mix of managed and programmatic deals
- Familiarity with brand storytelling, audience targeting, optimization strategies, and digital advertising technologies
- Strong ability to prospect, manage a full sales cycle, and build long-term client relationships
- Excellent communication, negotiation, and presentation skills
- High level of comfort working independently in a fast-paced environment
- Proficient in MS Office, Google Workspace & Salesforce
As an early member of the newly integrated advertising team from Life360 and Nativo, you will have agency to shape how our platform evolves to address the outcomes advertisers are seeking. You will also be a passionate advocate for improving everyday family life and the role that brands can play to reduce friction and deliver value. You must possess an entrepreneurial, client-centric mindset that will foster market responsiveness as agency client needs shift. Your responsibilities will include driving the growth of existing business, identifying and cultivating new opportunities, meeting and exceeding quotas, as well as ensuring smooth cross-team collaboration to deliver client outcomes.
Your responsibilities will include driving the growth of existing business with the help of our broader team, identifying and cultivating new opportunities, while managing quotas and budgets. We are seeking a highly qualified candidate with a demonstrated track record of success in driving revenue in the agency channel, with a strong ability to establish and maintain strategic relationships with key accounts.
The US-based salary range for this position is $100,000 - $145,000 ($200,000 - $290,000 OTE). We take into consideration an individual's background and experience in determining final salary - therefore, base pay offered may vary considerably depending on job-related knowledge, skills, and experience. The compensation package will also include quarterly bonuses based on target achievement, equity and a wide range of medical, dental, vision, financial, and other benefits.
Our Benefits- Competitive pay and benefits
- Medical, dental, vision, life and disability insurance plans (100% paid for employees)
- 401(k) plan with company matching program
- Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being
- Flexible PTO, 13 company wide days off throughout the year
- Winter and Summer Week-long Synchronized Company Shutdowns
- Learning & Development programs
- Equipment, tools, and reimbursement support for a productive remote environment
- Free Life360 Platinum Membership for your preferred circle
- Free Tile Products
Our company's mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference
- Be a Good Person - We have a team of high integrity people you can trust.
- Be Direct With Respect - We communicate directly, even when it's hard.
- Members Before Metrics - We focus on building an exceptional experience for families.
- High Intensity, High Impact - We do whatever it takes to get the job done.
We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.
We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.
Our client is a well-established, global FinTech company that supports the financial services industry in the digital transformation of their incentive and retention award plan administration processes. Their clients include some of the most prominent banks, asset managers, wealth managers, insurance companies and private capital firms in the world. They employ over 90 professionals in offices throughout the U.S. and Europe in an entrepreneurial culture that places significant value on employees. The company is proud that nearly a quarter of their employees have been with them for over ten years, and that many of their leaders have been promoted through the organization. Despite having already achieved a sizeable market share, the company is poised to capitalize on tremendous growth opportunities that exist in the current U.S. and European target markets and in untapped markets throughout Asia and the Middle East.
The Role: Executive Services Associate / Team Support
The Executive Services Associate is a great client service role to accelerate or start your career and give you valuable training and exposure to all departments with direct contact to clients. S/he will closely support the Executive Services team by liaising with executives regarding reporting, data and analytics, communicating regarding clients' online investment and compensation plan accounts, facilitating the set-up and execution of related events and communications.
Ongoing responsibilities will include:
- Communicate with Financial Services executives via phone and email regarding online client requests
- Act as Team Support to help at the front desk in answering calls, assisting with administrative tasks, booking meetings and travel, maintaining and restocking office kitchen, and other special projects as needed.
- Coordinate the resolution of complex issues or concerns received from executives with input from various internal or external teams.
- Special projects or any other requests by the Executive Services Manager.
- Facilitate the set-up and execution of plan related events including, but not limited to: event creation within the Company system, document generation and posting, collection of electronic signatures and elections and communication management.
- Coordinate with internal teams to process market events and corporate actions for both domestic and international securities.
- Compile and deliver executive and plan related data analytics to clients.
- Provide feedback about business processes to promote a high level of efficiency.
- Work with clients' HR and Recruiting departments to assess and perform valuations of deferred compensation awards held by potential hires/new hires.
- Communicate with clients' HR, Recruiting and Legal departments to resolve general inquiries relating to client request
- Coordinate the resolution of complex issues or concerns received from executives with input from various internal or external teams.
- Compile and deliver executive, plan and award related data analytics to clients.
- Analyze business inefficiencies and assist with process (re)engineering.
Compensation and Professional Development
The chosen candidate will earn a competitive base salary, be eligible for a discretionary performance bonus and will participate in a generous benefits package. Given the company's history of promoting from within, it is anticipated that the successful candidate will have numerous opportunities for growth within functional areas throughout the organization. Further, success in this role will broaden the candidate's credentials within the marketplace while vastly expanding their professional network within the financial services industry.
Candidate Profile & Qualifications
Ideal candidates will have an aptitude to learn, will enjoy problem solving and will possess outstanding organization skills. Candidates should be creative, outside-the-box thinkers who thrive in a client-focused setting. Previous client service is a plus. In addition, candidates should have a genuine interest in pursuing a long-term career in the FinTech sector.
Client Service Manager
Division: Account Management
About the Role
We are seeking a Client Service Manager (CSM) to serve as the primary point of contact for assigned healthcare and union/fund clients, supporting retiree populations with a high-touch, service-driven approach. This is a hybrid, client- and member-facing position that blends account management, benefit administration, healthcare support, and operational coordination.
The ideal candidate brings healthcare account management or health insurance experience (Medicare experience strongly preferred), thrives in a collaborative environment, and enjoys solving problems—not just identifying them. This role requires professionalism, organization, and the ability to manage multiple priorities across a portfolio of 12–18 clients.
Training Program
All new hires participate in a structured 12-week paid training program:
Weeks 1–6: Hands-on training with the Retiree Advocacy (Call Center) team
Weeks 7–12: CSM-specific training, shadowing, and collaboration with billing and operations
Training is full-time and in-person. After completion, the role transitions to a hybrid schedule (3–4 days in-office; 1–2 remote depending on season).
Key Responsibilities
Client Management & Account Oversight
- Serve as the single point of contact for assigned clients
- Provide information regarding eligibility, billing, member services, and benefit structure
- Interpret client-specific data related to products, billing, eligibility, and plan specifications
- Design, prepare, and coordinate member communications on behalf of clients
- Deliver timely reporting and insights
- Develop creative solutions to client challenges
- Lead client events (virtual and onsite) to strengthen engagement
- Travel occasionally (less than 10%)
Escalation & Service Excellence
- Handle escalated calls from members and clients
- Ensure gold-standard service delivery and maintain service quality expectations
- Maintain strong follow-up practices (24–48 hour turnaround expectations)
Advocacy Team Support (Call Center Partnership)
- Support the Advocacy team with group-specific questions
- Oversee age-ins and disenrollments
- Provide cross-team training when new groups or changes are introduced
- Assist with operational coordination and special projects as assigned
Required Qualifications
- High School diploma or equivalent
- 4+ years of experience in customer-facing roles such as client service, account management, sales, operations, benefit administration, or project management
- 2+ years of healthcare-specific experience (health insurance, provider billing, client benefits, Medicare, or medical call center environment)
- Life & Health License (Arizona) – must obtain within 6 months (company sponsored)
- Proficiency in Microsoft Word, Excel, and Office applications
- Strong written and verbal communication skills
- Professional, self-aware, and detail-oriented
Preferred Qualifications
- Experience with Medicare, Medicare Advantage, or Supplement plans (fully insured or self-funded)
- Salesforce proficiency
- ADIP certification
- Experience managing multiple client accounts simultaneously
- Strong presentation skills and client-facing professionalism
Ideal Candidate Profile
- Comfortable managing 12–18 client accounts simultaneously
- Proactive problem solver who proposes solutions
- Collaborative and willing to “roll up sleeves” during peak seasons
- Highly organized and prepared for client-facing presentations
- Thrives in fast-paced, service-driven environments
- Takes initiative and consistently delivers exceptional service
Work Environment & Culture
- Hybrid schedule (3–4 days onsite weekly; additional remote flexibility during off-peak seasons)
- Business casual dress code
- Fast-paced, team-oriented environment (October–December is peak season)
- Supportive, mission-driven culture
Job Title: Head of Creative
Reports To: CEO and Founder
Location: New York, USA
Salary: $150,000-$200,000 Total Package
We are currently seeking a Head of Creative to join our new offices based in New York City.
Reporting directly to the CEO and Founder you’ll play an integral role in shaping the creative vision and ensuring innovative and high-quality content across all brand touchpoints. This role is pivotal in successfully aligning the strategic objectives and the CEO’s vision with the creative strategy.
The ideal candidate will be an exceptional leader who contributes to Manière De Voir’s thriving entrepreneurial culture.
Key Responsibilities
- Partnering closely with the CEO, marketing and product teams to drive creativity that elevates the brand and enhances customer experience
- Define and drive the creative strategy for the company, ensuring alignment with the business objectives and brand identity
- Set a high bar for creative excellence across all forms of media
- Lead brainstorming sessions and inspire the creative team to produce innovative and impactful content that differentiates the brand
- Stay up to date with the latest industry trends, tools, and creative methodologies bringing the freshest thinking into the business to gain competitor advantage
- Oversee the end-to-end creative process, ensuring timely delivery of high-quality work. Manging the approval process for all creative materials to ensure internal standards and objectives.
- Lead and inspire the creative team, supporting the recruitment, training, and professional development.
- Develop the creative team’s capability and capacity in line with the company’s growth
- Work with external agencies and freelancers as needed, ensuring alignment with internal teams and brand goals
- Communicate creative strategies and concepts to stakeholders at all levels of the business
- Encourage a culture of creativity, experimentation, and risk-taking within the creative team
- Ensure that the company’s creative output remains consistent with the brand’s identity, values, and voice across all channels
Required Qualifications:
- Bachelor’s degree in Design, Fine Arts, Marketing, Communications, or a related field
- 5+ years of experience in a creative leadership role, ideally within a similar environment
- Proven track record of developing and executing successful creative campaigns across multiple channels
- Strong portfolio showcasing diverse creative work and conceptual thinking.
- Strong ability to lead, inspire, and drive teams
- Deep understanding of brand strategy and how creative work impacts brand perception
- Excellent presentation and communication skills
- Proficiency in creative software
- Ability to pivot quickly based on changing business needs or creative briefs.
- Experience working with international teams or on global campaigns.
- Visionary, innovative, and open-minded
- Strong collaborator with a hands-on approach when necessary.
- Highly organised with excellent attention to detail
Summary:
The A.L.C Client Advisor is a fashion industry professional specializing in styling services to boutique guests, celebrities, public figures, and high-profile individuals. The primary role of a stylist is to curate outfits, select clothing, accessories, and overall looks for guests, ensuring they appear stylish, polished, and on-trend for various events, red-carpet appearances, photo shoots, interviews, public appearances, and life in general.
Responsibilities
Sales Performance:
- Achieve and exceed sales and metric goals
- Utilize product knowledge and trends to provide relevant styling suggestions
- Actively engage with customers, building relationships to drive repeat business
- Maintain knowledge of store key performance metrics and work towards targets
- Collaborate with the management team to develop action plans and sales strategies
Customer Service/Clienteling:
- Strive to exceed customer expectations by providing outstanding service experiences when interacting with customers
- Assist customers by selecting appropriate styles based on their needs and preferences
- Use Product Knowledge to speak to the collection’s vision and the product’s quality
- Build & maintain an organized client book to generate appointments and drive sales volume through consistent outreach and follow up
- Proactively reach out to clients based on their preferences and past purchases
Sales Floor/Operations:
- Maintain the visual presentation of the store, ensuring VM standards are met
- Assist in floor sets and replenishment of merchandise as needed
- Complete opening and closing duties
- Uphold operational expectations through stock handling, shipping, and receiving, careful packing, light to moderate lifting, and, depending on the location, stairs while lifting.
- Collaborate with the management team to oversee any additional operational tasks
- Other duties as assigned
The A.L.C. Style Seven! - Key responsibilities of Stylists include:
- Clothing Selection: Choosing suiting, dresses, separates and accessories that align with the client's style, body type, and the occasion.
- Fashion Coordination: Creating cohesive outfits, coordinating colors, patterns, and textures to achieve a desired aesthetic.
- Trend Analysis: Staying up to date with the latest fashion trends, collections, and releases to keep clients fashionable and ahead of the curve.
- Collaboration: Working closely with team and management to reinforce outfits and accessories for clients' appearances positively.
- Fitting: Ensuring garments fit ideally or assisting by coordinating with seamstresses.
- Accessorizing: Selecting the handbags and other accessories to complement the overall look and add layering.
- Red Carpet and Event Styling: Preparing clients for high-profile events such as award shows, premieres, and weddings, ensuring they make a memorable and fashionable impact.
Stylists work closely with guests to understand their preferences, comfort zones, and long-term image goals. They act as fashion consultants, confidants, and creative partners, helping build and evolve their personal connections through clothing and style choices.
Becoming a successful A.L.C. Stylist requires a deep understanding of fashion, a keen eye for trends, strong networking skills, and the ability to adapt to diverse personalities and preferences. Our Stylists gain recognition and build trust through their guests' appearances in causal settings, red-carpet events, and social media platforms.
Qualifications:
- Previous experience in a retail role, preferably with a fashion luxury/contemporary brand
- Strong sales, customer service, and communication skills
- Basic computer skills in retail point of sales system, excel, and word
- Organizational skills and an eye for detail
- A positive, high energy, entrepreneurial spirit
- A team player who is inspired by other’s successes as well as your own
- Able to work retail hours, including weekends and holidays
The compensation for this position ranges from $42,500 to $52,000 annually. The rate of pay offered will be dependent upon candidate’s relevant skills and experience. In addition, there is a comprehensive benefits package including: medical, dental, vision, supplemental benefits through AFLAC, a retirement plan various paid time off programs, and employee discount/perks.
Summary:
The A.L.C Client Advisor is a fashion industry professional specializing in styling services to boutique guests, celebrities, public figures, and high-profile individuals. The primary role of a stylist is to curate outfits, select clothing, accessories, and overall looks for guests, ensuring they appear stylish, polished, and on-trend for various events, red-carpet appearances, photo shoots, interviews, public appearances, and life in general.
Responsibilities
Sales Performance:
- Achieve and exceed sales and metric goals
- Utilize product knowledge and trends to provide relevant styling suggestions
- Actively engage with customers, building relationships to drive repeat business
- Maintain knowledge of store key performance metrics and work towards targets
- Collaborate with the management team to develop action plans and sales strategies
Customer Service/Clienteling:
- Strive to exceed customer expectations by providing outstanding service experiences when interacting with customers
- Assist customers by selecting appropriate styles based on their needs and preferences
- Use Product Knowledge to speak to the collection’s vision and the product’s quality
- Build & maintain an organized client book to generate appointments and drive sales volume through consistent outreach and follow up
- Proactively reach out to clients based on their preferences and past purchases
Sales Floor/Operations:
- Maintain the visual presentation of the store, ensuring VM standards are met
- Assist in floor sets and replenishment of merchandise as needed
- Complete opening and closing duties
- Uphold operational expectations through stock handling, shipping, and receiving, careful packing, light to moderate lifting, and, depending on the location, stairs while lifting.
- Collaborate with the management team to oversee any additional operational tasks
- Other duties as assigned
The A.L.C. Style Seven! - Key responsibilities of Stylists include:
- Clothing Selection: Choosing suiting, dresses, separates and accessories that align with the client's style, body type, and the occasion.
- Fashion Coordination: Creating cohesive outfits, coordinating colors, patterns, and textures to achieve a desired aesthetic.
- Trend Analysis: Staying up to date with the latest fashion trends, collections, and releases to keep clients fashionable and ahead of the curve.
- Collaboration: Working closely with team and management to reinforce outfits and accessories for clients' appearances positively.
- Fitting: Ensuring garments fit ideally or assisting by coordinating with seamstresses.
- Accessorizing: Selecting the handbags and other accessories to complement the overall look and add layering.
- Red Carpet and Event Styling: Preparing clients for high-profile events such as award shows, premieres, and weddings, ensuring they make a memorable and fashionable impact.
Stylists work closely with guests to understand their preferences, comfort zones, and long-term image goals. They act as fashion consultants, confidants, and creative partners, helping build and evolve their personal connections through clothing and style choices.
Becoming a successful A.L.C. Stylist requires a deep understanding of fashion, a keen eye for trends, strong networking skills, and the ability to adapt to diverse personalities and preferences. Our Stylists gain recognition and build trust through their guests' appearances in causal settings, red-carpet events, and social media platforms.
Qualifications:
- Previous experience in a retail role, preferably with a fashion luxury/contemporary brand
- Strong sales, customer service, and communication skills
- Basic computer skills in retail point of sales system, excel, and word
- Organizational skills and an eye for detail
- A positive, high energy, entrepreneurial spirit
- A team player who is inspired by other’s successes as well as your own
- Able to work retail hours, including weekends and holidays
The compensation for this position ranges from $42,500 to $52,000 annually. The rate of pay offered will be dependent upon candidate’s relevant skills and experience. In addition, there is a comprehensive benefits package including: medical, dental, vision, supplemental benefits through AFLAC, a retirement plan various paid time off programs, and employee discount/perks.