Creative Information Technology Inc Jobs in Usa

Position Overview

We are seeking an IT Field Technician to support retail operations across multiple locations. This role is responsible for maintaining, troubleshooting, and supporting hardware, software, and network systems that directly impact store performance and customer experience.

This is a hands-on, field-based role requiring strong technical ability, problem-solving skills, and the ability to operate independently in a fast-paced environment.

Key Responsibilities

• Provide on-site and remote IT support for retail locations
• Troubleshoot hardware, software, and network issues including:
• Workstations, POS systems, printers, and mobile devices
• WAN/LAN connectivity
• Structured cabling (Cat6/Cat6e)
• Respond to and manage service requests via ticketing system, phone, email, and in-person support
• Install, configure, and maintain IT equipment across multiple sites
• Document issues, resolutions, and trends within the ticketing system
• Coordinate with internal teams (NOC, PMO, Asset Management) and escalate when necessary
• Manage inventory and stockroom for assigned territory
• Coordinate vendor support and schedule maintenance as needed
• Perform preventative maintenance and system updates
• Maintain company vehicle and track expenses as required

Required Qualifications

• Minimum 3 years of hands-on IT support experience (desktop, field, or technical support)
• Strong troubleshooting skills across hardware, software, and networking
• Experience working in multi-site or field support environments preferred
• Ability to manage workload independently and prioritize tasks effectively
• Strong communication and customer service skills
• Valid U.S. Driver’s License with clean driving record

Preferred Qualifications

• Associate or Bachelor’s degree in Information Technology or related field
• Industry certifications (CompTIA A+, Network+, or similar)
• Familiarity with IT service management frameworks (ITIL)

Work Environment & Physical Requirements

• Field-based role supporting retail locations
• Travel required (30–60%)
• Ability to lift up to 75 lbs
• Comfortable working on ladders (6–15 ft)
• Ability to sit, stand, and move for extended periods

Schedule

• Full-time position
• May require evenings, weekends, and on-call support based on business needs

Why Join This Opportunity

• High-impact role supporting business-critical retail operations
• Opportunity to work independently and own a territory
• Exposure to enterprise IT environments across multiple locations
• Career growth into advanced technical or leadership roles

Responsibilities:

Technicians will be the "face of IT", working directly with client resources to address computer issues, questions and concerns. Technicians will proactively work with customers to create world class digital user experience, whether in the office, traveling internationally or ensuring uninterrupted service/support for submission success. Work will focus on improving productivity through proactive identification/remediation of potential hardware issues, leveraging data analytics to determine areas of focus, and proactively ensure devices meet security standards (patches, driver updates, supported app levels, etc.). . IT On Point technicians are the primary point of contact for hardware, operating systems, and enterprise applications, new hire onboarding, accessory assistance and users' adoption of new and upcoming IT initiatives and services. This role is 100% onsite 5 days a week. You will be rotating between our 3 Indianapolis sites (Corporate, Client Technology Center-North and Client Technology Center-South)

• As a key contributor to this team, you will bring your high learning agility and end user/customer service skills to understand the critical business processes that enable productivity through technology.

• You will bring your technical and customer experience to troubleshoot technical issues when they arise.

• With your curiosity of all things technical and willingness to drive change, you will work with peers and customers to improve the digital user experience across Client.

• Working knowledge in the set-up, configuration, and use of computer hardware, software, and network including internet security and data privacy principles

• Diagnostic and problem-solving skills with focus on end point devices, peripherals, and advanced knowledge of all O365 (Word, Excel, Outlook, PowerPoint, Azure, SharePoint, Teams etc.)

• Excellent technical and non-technical communication skills required: ability to partner with other Infrastructure teams to troubleshoot technical issues; must be able to translate technical content for non-technical customers.

• Basic understanding of multiple operating systems (Windows, Mac, iOS)

• Certification as IT Technician will be an advantage (e.g., Microsoft Certified IT Professional)

The Workforce Productivity Services team is looking for an IT Support Technician with expertise in Windows and Macs.

Qualifications:

High School Diploma/GED Qualified candidates must be legally authorized to be employed in the United States. Client does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.

• Completed Apple Certifications: CompTIA A+ and Apple Certified Support Professional

• Completed Microsoft 365 Fundamentals Certification

• Previous Help desk experience

• Previous Customer Service experience

Comments/Special Instructions

This is an onsite position with occasional travel to client other sites within Indianapolis which is in a 10 mile radius.

JOB DESCRIPTION

One of Insight Global's clients is seeking an IT Consultant to join their team in Philadelphia, PA onsite 3x a week. This person will play a critical role in supporting IT financial operations, project budget management, and vendor contract administration. This position serves as a key liaison between IT Leadership, Finance, and external partners to ensure accurate forecasting, cost center management and alignment of budgets with organizational goals. Key Responsibilities: - IT Forecasting & FP&A Partnership: Support monthly and quarterly IT forecasts, ensure accurate accounting and variance reconciliation across cost centers, contribute to FP&A narratives, and act as a liaison between IT leadership and Finance. - Cost Center & Project Financial Management: Partner with managers on reclasses, accruals, amortizations, and quarterly submissions, while tracking capital and operational project budgets, variances, and compliance with financial governance. - Purchase Orders & Budget Alignment: Create and manage purchase orders tied to service renewals and budgeted line items, ensuring alignment with quarterly planning and budget controls. - External Resource & Contract Support: Manage financial aspects of vendor and consultant contracts, including tracking terms, renewals, and commitments, and coordinating with procurement and legal for compliance and execution. - Ad Hoc & Operational Financial Support: Provide timely support for financial questions, troubleshooting, vendor requests, formatting issues, and special requests outside standard processes.

REQUIRED SKILLS AND EXPERIENCE

- Bachelor's degree in Finance, Accounting, Information Technology, or related field. - 3+ years of experience in IT financial operations, FP&A, or related roles, with a strong understanding of budgeting, forecasting, and financial reporting. - Proficiency in financial systems (e.g., SAP, Oracle) and advanced Microsoft Excel, with experience supporting IT project financial management. - Familiarity with IT cost structures, vendor contract administration, and procurement processes. - Strong communication and collaboration skills, with the ability to manage multiple priorities and meet deadlines in a fast‑paced environment

Compensation:

$33/hr to $36/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Job Description: IT Support Engineer

Locations: Charlottesville, Virginia

Full Time

Roles and Responsibilities:

Detailed Primary Description of project/Requirement Description

• Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines.
• Working with OEM vendors for replacing spares, hardware repairs & troubleshooting
• Inventory management
• Imaging of Laptops & Desktops
• Printer Management
• Assistance in fixing issues for Conference room and working with Vendor for room setup
• Hardware/software troubleshooting and resolution
• Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
• Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies
• Network & Sharing printer installation
• Knowledge of Office 365 support
• Coverage/compliance software installation and troubleshooting
• Good communication skill
• Good Knowledge of DHCP, DNS.
• Maintain IT inventory, coordinate vendor support, and assist with procurement
• Support Mac devices
• Strictly adhere to defined Service Level Agreements (SLA’s)
• Support recurring meetings, events, and after-hours activities as required
• Documenting incidents, problems, and resolutions for future reference and for the knowledge base
• Profiles focused primarily on service desk or remote assistance are not suitable for this engagement.

Good to have skills

• L1 level network troubleshooting and resolution for LAN Connectivity
• Hands & feet support to Backend team for Network/Server/application issue
• Working with vendor support contacts to resolve technical issues
• Labelling Racks & devices
• Server mounting/movement
• Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.

Company Description

Machaon Diagnostics is a clinical reference laboratory and contract research organization (CRO) that focuses on diagnosing, treating, and monitoring hemostatic and thrombotic conditions, complement-mediated disorders, and rare genetic diseases. Our mission is to save more lives with lab tests. Originating from a collaboration of four laboratory scientists, the team now includes clinicians, scientists, consultants, and technologists with over 400+ years of collective expertise. We provide esoteric and routine testing services to a broad clientele, including community hospitals, university medical centers, clinics, commercial laboratories, and research facilities, as well as biotechnology, pharmaceutical, and medical device companies. Our primary goal is to deliver high-quality testing with industry-leading speed.

Role Description

• This is a full-time, on-site role located in Berkeley, CA. The IT Associate will Install, maintain and configure hardware and software systems according to company policies. Troubleshoot and repair network, hardware and software components. Perform routine maintenance and inspection of network and server systems. Administer and maintain Google Workspace and other company related software programs as assigned.

• Manage and maintain server hardware, storage solutions, and network equipment (routers, switches, firewalls).
• Manage user lifecycle processes, including provisioning, de-provisioning, and access control.
• Support and secure endpoints across macOS and Windows environments.
• Support processes and systems for asset inventory and management for hardware, software, and subscription services
• Support the onboarding process of new employees to include system setup, adding accounts to the AD infrastructure, and shipping computers and peripherals to employees
• Support IT projects to completion with direction from the Director of Laboratory Information Systems
• Supports issuing new computer hardware and the disposition of end-of-life equipment
• Supports IT requirements through direct employee and guest support for remote and on-site staff
• Perform other related duties as required and identified in goals set by the Director of Laboratory Information Systems or CEO.

    Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• Minimum 3 years of experience in system administration, network administration or related field, ideally within a healthcare or similarly regulated environment.
• Demonstrated competence with Microsoft 365 / Entra ID (Azure AD), Active Directory, and MDM solutions
• Familiarity with Google Workspace
• Strong troubleshooting and problem-solving skills.
• A+/Network+/Security+ Certification is preferred

·        Demonstrate a high degree of integrity, enthusiasm, and initiative daily.

Constant adherence to HIPAA compliance and patient confidentiality requirements

Please send a cover letter and resume to the Human Resources Director

Ready for the next step in your IT leadership career?

Bishop & Company is recruiting an IT Director for a multi-national food service organization, and this role is an exciting opportunity for a high-performing IT Manager or Project Managerwho is ready to move into a Director-level position.

If you’re currently leading infrastructure, vendors, and projects—and want broader ownership, executive exposure, and a clear growth path—this is an opportunity to step up, expand your impact, and grow into a Director role.

This is a 100% on-site role in Honolulu. Candidates must reside on Oahu by time of hire. No relocation assistance provided.

Your Role

As IT Director, you’ll build on your existing IT management experience while taking on broader responsibility forrestaurant technology, infrastructure reliability, and modernization initiatives. You’ll partner closely with Operations and leadership while continuing to lead projects and teams.

This role supports and develops someone who already understands:

• Managing distributed environments
• Leading IT projects
• Supporting operationally critical systems

What You’ll Be Responsible For

Restaurant Technology Leadership

• Support and modernize restaurant systems, includingPOS, drive-thru technology, mobile ordering, and digital menu boards
• Partner with Operations, Marketing, and Finance to support omnichannel guest experiences
• Identify opportunities to improve performance using automation, emerging technologies, and system enhancements

Infrastructure & Multi-Site IT Management

• Oversee the stability, scalability, and security of multi-site IT infrastructure
• Support restaurant and corporate systems across California and Hawaii
• Improve network reliability, cybersecurity, and data privacy
• Standardize technology deployments across multiple locations

Project Management & Agile Delivery

• Lead IT projects from planning through implementation and post-deployment support
• Apply Agile methodologies to technology initiatives
• Balance multiple priorities while delivering solutions on time and within scope

Leadership, Vendors & Growth

• Lead and mentor a small IT team
• Manage relationships with technology vendors and service providers
• Support budgeting and resource planning with senior IT leadership
• Play a key role in change management and system adoption

Required Experience

• Proven, progressive IT management experience
• Enterprise-level infrastructure support
• Hands-on experience leading IT projects and implementations
• Familiarity with Agile environments
• Vendor and stakeholder management experience

Preferred Background

• Restaurant, retail, hospitality, or multi?unit operations
• Experience with POS systems, restaurant technologies, and infrastructure
• Exposure to cloud platforms, systems integration, and cybersecurity
• Bachelor’s degree in IT, Computer Science, or related field

Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position typically starts at $80,000+ with flexibility depending on candidate qualifications.. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.

Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii. We charge no fees to candidates and our client services are 100% guaranteed.

Equal Opportunity Employer – Disability and Veteran

About RFS®

At RFS®, we don’t just manage projects—we build lasting partnerships. Our mission is to deliver exceptional multisite project management through constant communication, technical excellence, and a commitment to quality.

As RFS® continues expanding nationally, our technology systems play a critical role in supporting operations, communication, and data-driven decision making. We’re looking for a systems-minded IT Coordinator who thrives in a fast-paced environment and enjoys helping teams work more efficiently through reliable technology and strong system support.

Role Overview

The IT Coordinator supports the day-to-day operation of the company’s technology systems and provides internal help desk support across the organization.

This role requires strong troubleshooting ability, clear communication, and a systems-oriented mindset. The IT Coordinator will help maintain user access, configure employee technology, and support core platforms such as Salesforce and Microsoft 365.

You’ll serve as a key support resource for Team Members across the company, helping resolve technical issues, maintain system reliability, and contribute to the ongoing improvement of our technology environment.

This position is based in Brooksville, FL, with hybrid flexibility depending on operational needs.

Key Responsibilities

• Provide help desk support and resolve internal technical issues across company systems
• Troubleshoot hardware, software, and user access issues for Team Members
• Configure laptops, mobile devices, and system access for new employees prior to onboarding
• Administer and support internal platforms including Salesforce and Microsoft 365
• Maintain user permissions and system configurations across company tools & platforms
• Assist with the development and maintenance of internal documentation, SOPs, and system procedures
• Monitor recurring issues and help identify opportunities to improve system workflows and processes

What Makes You a Fit

• Experience in IT support, help desk, or systems administration
• Hands-on experience supporting Salesforce or similar CRM platforms
• Strong troubleshooting and problem-solving ability
• Comfortable supporting both hardware and cloud-based systems
• Clear communication skills and the ability to assist non-technical users
• Organized and systems-minded with the ability to manage multiple support requests
• Service-oriented mindset with a desire to help teams succeed through reliable technology

What We Offer

• Competitive compensation and quarterly performance incentives
• Growth opportunities as RFS® expands
• Collaborative, high-performance culture
• Hands-on training & professional development support
• Tuition reimbursement & opportunities to expand technical certifications

Job Summary:

We are seeking a detail-oriented IT Asset Management / IT Operations Executive responsible for managing the complete lifecycle of IT assets. The role involves provisioning laptops for new employees, coordinating international shipments, recovering assets from exiting employees, and ensuring devices are reimaged and prepared for reuse. The candidate will play a key role in maintaining efficient asset tracking and inventory management.

Key Responsibilities:

• Laptop configuration and provisioning for new joiners, ensuring devices are ready as per company standards before onboarding.
• Coordinate and manage international shipments of IT assets, including documentation, logistics coordination, and tracking.
• Handle asset recovery from exiting employees and ensure timely return of company-issued devices.
• Reimage and prepare returned devices for reissue, ensuring systems are properly wiped, updated, and compliant with company policies.
• Maintain accurate records of IT assets and ensure proper tracking across procurement, deployment, recovery, and disposal.
• Support overall IT asset lifecycle management including inventory monitoring, audits, and reporting.
• Coordinate with internal teams such as HR, IT support, and logistics to ensure smooth asset allocation and recovery.
• Ensure compliance with company IT policies and security standards during asset provisioning and reallocation.

Required Skills & Qualifications:

• Experience in IT Asset Management, IT Operations, or End User Support.
• Knowledge of laptop provisioning, imaging, and device preparation processes.
• Experience with asset tracking tools or inventory management systems.
• Strong coordination skills for handling logistics and international shipments.
• Good documentation and record-keeping abilities.
• Basic knowledge of operating systems, device configuration, and IT security practices.
• Strong organizational and communication skills.

Job Overview

Job Title: Healthcare IT – IT Infrastructure Manager (Manager, End-User Computing Services)

Location: Richmond, VA

Work Type: Hybrid (3 days onsite / week)

Schedule: Monday–Friday, 8:00 AM – 5:00 PM

Job Type: Permanent / Direct Hire

Not fully remote – candidate must work onsite 3 days per week in Richmond, VA.

Key Responsibilities

Leadership & Strategy

• Lead End-User Computing (EUC) services and infrastructure.
• Define IT strategy, roadmap, and technology initiatives.
• Work with IT leadership to align technology with organizational goals.
• Oversee planning, implementation, and maintenance of IT solutions.

Technology Management

Manage enterprise end-user technologies including:

• Citrix environments
• Desktop imaging
• Patch management
• SCCM (Systems Center Configuration Manager)
• VDI (Virtual Desktop Infrastructure)
• Office365 & SharePoint
• Video teleconferencing platforms

Operational Management

• Establish SLA and KPI metrics
• Improve user experience and service delivery
• Manage vendor relationships
• Coordinate cross-functional IT teams

Talent Management

• Lead a team of IT professionals
• Provide mentoring and performance oversight
• Maintain high morale and communication

Required Experience

Minimum:

• 5+ years IT experience
• 3+ years leadership/management experience

Preferred:

• 10+ years IT experience
• 5+ years leadership experience

Core Technical Skills

• Citrix
• SCCM
• Virtual Desktop Infrastructure (VDI)
• Desktop Imaging
• Patch Management
• Office365
• SharePoint
• Video Conferencing Platforms
• IT Infrastructure Support

Soft Skills

• Leadership & decision-making
• Strong problem solving
• Adaptability
• Communication skills
• Customer-focused mindset
• Ability to manage multiple priorities