Core Maintenance Services Jobs in Usa
21,213 positions found — Page 5
Client Service Representative
Location: Novato, CA (Onsite)
Employment Type: Direct Hire
Industry: Financial Services
About the Company
Our client is a well‐established financial services firm dedicated to providing personalized financial planning and investment strategies built on trust, integrity, and long‐term relationships. Their team supports high‐net‐worth individuals and families with a comprehensive, fiduciary approach to wealth management and client service. The firm prides itself on professionalism, confidentiality, and delivering an exceptional client experience.
Position Overview
The Client Service Representative is a key member of the client experience team and serves as the primary point of contact for clients. This role supports advisors and operations by managing client communications, account administration, and service requests while maintaining the highest standards of accuracy, confidentiality, and professionalism.
The ideal candidate is detail‐oriented, service‐driven, and thrives in a fast‐paced, highly regulated financial services environment.
Key Responsibilities
- Serve as the first point of contact for clients via phone, email, and in person, delivering professional and responsive service
- Manage and maintain client accounts using Redtail CRM and LPL ClientWorks, ensuring accuracy and completeness of records
- Assist with client onboarding, account updates, and service requests
- Coordinate electronic document processing, including e‐signatures and compliance documentation
- Support advisors and operations with scheduling, Zoom meetings, and client follow‐ups
- Collaborate with internal team members to update and process client account changes
- Handle client inquiries and concerns with professionalism, initiative, and discretion
- Maintain strict confidentiality and adhere to compliance requirements, including fingerprinting, attestations, and training participation
Qualifications & Skills
- Previous experience in client service, administrative support, or account management
- Experience in wealth management, financial services, or private client environments strongly preferred
- Proficiency with CRM systems; Redtail CRM experience highly desirable
- Strong organizational and time‐management skills with the ability to prioritize effectively
- Excellent verbal and written communication skills with a strong customer‐service mindset
- High level of professionalism, discretion, and attention to detail
- Ability to work independently while collaborating in a team‐oriented office environment
- Familiarity with financial industry compliance standards is a plus
DCI Donor Services
DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! We are currently seeking a Customer Service and Distribution Manager. The Customer Service and Distribution Manager will serve as a member of the Tissue Bank’s management team with responsibility for managing customer relationships and delivering exceptional service. This role contributes to the Tissue Bank’s strategic objectives of revenue growth through the effective management of inventory, coordination of returns/transfers, production planning, order fulfillment, and contract management. It ensures DCI Donor Services remains in compliance with all regulatory guidelines with respect to management of tissue, and recruits, develops and retains talent to create a best-in-class Distribution organization
COMPANY OVERVIEW AND MISSION
For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili
With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.
Key responsibilities this position will perform include:
- Ensures sales goals and budget objectives are met through fulfillment of customer orders and unsurpassed customer service. Creates and distributes inventory report to ensure customers in DCIDS’s donor service areas have first choice to available grafts. Communicates tissue availability to Distributors and Contract Partners as appropriate.
- Determines appropriate “par” levels for tissue inventory to ensure DCIDS can provide appropriate service levels to its customers. Represents Distribution at Production Planning meetings, providing demand requirements based on sales forecasts and processing leads times.
- Maintains a month-on-hand report to monitor and address low demand inventory. Acts as part of team to create programs/pricing or identify alternative outlets to ensure tissue is utilized. Communicates these programs to customers as appropriate.
- Ensures that Distribution department is compliant with all regulatory requirements related to storing, shipping, returning or transferring human donated tissue. Has clear understanding of the Center for Biologics Evaluation and Research (CBER) regulations for HCT/Ps established in 21 CFR Parts 1270 and 1271. Supports Account Managers and Inside Sales Specialists with directions on handling tissue requirements in the field.
- Manages sales agreements with client hospitals, group purchasing organizations (GPOs), distributors and others. Works with Director of Sales to discover requirements to win the contract. Leads negotiation of contract terms. Manages contracts to track renewal dates, alerting management team to any required action. Renegotiates terms as appropriate.
- Supports Distributor relationships by monitoring distribution revenue, calculating commissions, and securing authorization for timely payment.
- Monitors, reports and presents revenue results and tissue utilization to senior management, medical management and medical directors. Supports Sales team with Quarterly Territory Reviews reports.
- Recruits, retains, and develops results driven Distribution team. Advises and counsels, assists, and directs activities to ensure ongoing high performance. Implements timely corrective action when necessary. Identifies training needs to ensure Customer Service Coordinators are proficient in inventory management, regulatory requirements, and interacting with clinical customers.
- Recommends capital equipment and expense budgets. Reviews and approves expense reports and takes necessary steps to keep expenses within approved budgets and policies.
- Performs other duties as assigned.
The ideal candidate will have:
- Associate’s Degree required/Bachelor’s Degree preferred in related field
- Minimum 5+ years of medical device, banked human tissue, or biotechnology sales/marketing experience
- CTBS required within first year of employment
- Working knowledge of computers and Microsoft Office applications to include Word, PowerPoint and Excel are required.
- Observes, listens to and talks with employees and others. Stands, sits, and walks. Reads and writes a variety of reports and documents. Travels to OPO and hospital facilities. Lifts up to 50 pounds.
We offer a competitive compensation package including:
- Up to 184 hours of PTO your first year
- Up to 72 hours of Sick Time your first year
- Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
- 403(b) plan with matching contribution
- Company provided term life, AD&D, and long-term disability insurance
- Wellness Program
- Supplemental insurance benefits such as accident coverage and short-term disability
- Discounts on home/auto/renter/pet insurance
- Cell phone discounts through Verizon
- Monthly phone stipend
**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.
DCIDS is an EOE/AA employer – M/F/Vet/Disability.
PI7c69c8eaebf5-3631
Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties/Responsibilities:
To Live and Lead Safety
* Takes responsibility for employee safety and wellness by deploying the ATS safety program and ensuring effective completion of safety training, observations, and incident investigations.
* Implements and actively supports all Beyond Zero initiatives
* Enables the growth of a customer safety culture by a fostering a safety partnership and sharing best practices
To Inspire and Provide Clarity on Vision and Strategy
* Motivates employees by communicating a clear vision that enables all employees to understand the rationale for, and the benefit of, both site-level and company-wide objectives
* Acts as an effective change agent, leading the implementation of strategic initiatives through positive team communications, appropriate action planning, and successful implementation activities
* Understands and appropriately articulates both ATS and customer strategies, providing the team with line of sight between team responsibilities and strategic outcomes
To Own Our ATS Culture
* Builds positive relationships with ATS employees, customers, and peers through open communication and role-modeling the ATS leadership core competencies of honesty and respect
* Sets a positive, influential standard for others and creates a constructive climate for their team
* Influences with transparency and use participative methods to ensure that decisions are understood and accepted
* Establishes a positive work environment through managing and personalizing onboarding; engaging in ongoing one-on-one communications; and recognizing individual contributions and achievements on a timely basis
* Adheres to policies and procedures and ensures that staff understands the rationale behind policies and processes
To Support Our Employees' Learning and Growth
* Leads and builds team capabilities by working with individuals on performance improvement, career planning, training, and skills development.
* Develops, communicates, and executes a Skills Matrix and Technician Training Plan
* Builds and maintains a succession plan for key positions (i.e., Supervisors, Supply Chain, P/S, RE)
To Ensure and Drive our Business Results
* Leads and ensures the Operating System is understood, reinforced, and embedded
* Develops and executes a site-specific maintenance plan per ATS standards
* Manages financial performance of the site (revenue, expenses, and profit) to achieve set objectives
* Develops and maintains effective relationships with all ATS business units, fully utilizing their services and ensuring cross-functional alignment
* Collaborates with and builds customer relationships to ensure priority alignment and proactively anticipates customer needs as the primary on site contact
* Ensures alignment of customer expectations and ATS site goals through management of site-specific contracts
* Communicates with the customer through daily, weekly, and monthly meetings and conducts a regular review of the performance metrics with the customer
* Drives a continuous improvement methodology and promotes cost savings
* Analyzes and reports on key performance indicators, completing root cause analyses and developing and executing action items while removing barriers and addressing issues
* Collaborates with sales and operations leadership to increase the scope of services
Knowledge, Skills, Abilities (KSAs), & Competencies:
Essential KSAs:
* Bachelor's degree in technical, business, or a related field preferred or seven years of operations / maintenance experience
* Three years of supervisory experience with a strong focus on development of employees
* Resilient and flexible, able to multitask and prioritize with an innate ability to understand and accept change and motivate others around change
* Highly tuned emotional intelligence with demonstrated ability to build relationships and lead teams with honesty and integrity to achieve goals
* Solid understanding of manufacturing / assembly work environment
* Business acumen
* Positive influencer with appropriate levels of organization.
* Strong customer focus with the ability to build positive business relationships and show a sense of urgency
Desirable KSAs
* Manufacturing maintenance experience preferred with related certifications and training
* Good understanding of, and/or experience with, proactive/reliability maintenance processes, i.e., Planning/Scheduling, P/M, PdM, and root cause analysis, and continuous improvement methodologies
* Good computer skills, including Microsoft applications and web-based applications such as Power BI, GEAC, Concur, Workday and related software
* Time management skills
* Ability to relocate to specified locations
* Excellent communications skills (verbal, written, and presentation)
* Agile, curious learner and authentic, credible teacher
* Financial acumen and knowledge of forecasting and managing budgets
Leadership Core Competencies:
Business and Company Acumen
Lead with honesty and integrity
Build bold and relevant strategies
Welcome and motivate change
Recognize the right outcomes and how they were achieved
Role model safety and wellness
Emotional Intelligence
Provide psychological safety
Be self-aware
Build relationships
Ask for and act on feedback
Respect diverse background and viewpoints
Lead in the Present; Eye to the Future
Commit to accountability
Coach people to their potential
Own talent development and placement
Turn problems into opportunities
Be resilient and flexible
Communicate, Communicate, Communicate
Practice transparency
Build relationships through respect
Be a curious learner and credible teacher
Influence in a proactive, positive way
Ensure cross functional awareness/decisions
ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.
Pay Range$126,275.62—$168,367.53 USDATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.
PDN-a14fac75-fad3-49af-9b88-3a33c9afaed0
Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties/Responsibilities:
To Live and Lead Safety
* Takes responsibility for employee safety and wellness by deploying the ATS safety program and ensuring effective completion of safety training, observations, and incident investigations.
* Implements and actively supports all Beyond Zero initiatives
* Enables the growth of a customer safety culture by a fostering a safety partnership and sharing best practices
To Inspire and Provide Clarity on Vision and Strategy
* Motivates employees by communicating a clear vision that enables all employees to understand the rationale for, and the benefit of, both site-level and company-wide objectives
* Acts as an effective change agent, leading the implementation of strategic initiatives through positive team communications, appropriate action planning, and successful implementation activities
* Understands and appropriately articulates both ATS and customer strategies, providing the team with line of sight between team responsibilities and strategic outcomes
To Own Our ATS Culture
* Builds positive relationships with ATS employees, customers, and peers through open communication and role-modeling the ATS leadership core competencies of honesty and respect
* Sets a positive, influential standard for others and creates a constructive climate for their team
* Influences with transparency and use participative methods to ensure that decisions are understood and accepted
* Establishes a positive work environment through managing and personalizing onboarding; engaging in ongoing one-on-one communications; and recognizing individual contributions and achievements on a timely basis
* Adheres to policies and procedures and ensures that staff understands the rationale behind policies and processes
To Support Our Employees' Learning and Growth
* Leads and builds team capabilities by working with individuals on performance improvement, career planning, training, and skills development.
* Develops, communicates, and executes a Skills Matrix and Technician Training Plan
* Builds and maintains a succession plan for key positions (i.e., Supervisors, Supply Chain, P/S, RE)
To Ensure and Drive our Business Results
* Leads and ensures the Operating System is understood, reinforced, and embedded
* Develops and executes a site-specific maintenance plan per ATS standards
* Manages financial performance of the site (revenue, expenses, and profit) to achieve set objectives
* Develops and maintains effective relationships with all ATS business units, fully utilizing their services and ensuring cross-functional alignment
* Collaborates with and builds customer relationships to ensure priority alignment and proactively anticipates customer needs as the primary on site contact
* Ensures alignment of customer expectations and ATS site goals through management of site-specific contracts
* Communicates with the customer through daily, weekly, and monthly meetings and conducts a regular review of the performance metrics with the customer
* Drives a continuous improvement methodology and promotes cost savings
* Analyzes and reports on key performance indicators, completing root cause analyses and developing and executing action items while removing barriers and addressing issues
* Collaborates with sales and operations leadership to increase the scope of services
Knowledge, Skills, Abilities (KSAs), & Competencies:
Essential KSAs:
* Bachelor's degree in technical, business, or a related field preferred or seven years of operations / maintenance experience
* Three years of supervisory experience with a strong focus on development of employees
* Resilient and flexible, able to multitask and prioritize with an innate ability to understand and accept change and motivate others around change
* Highly tuned emotional intelligence with demonstrated ability to build relationships and lead teams with honesty and integrity to achieve goals
* Solid understanding of manufacturing / assembly work environment
* Business acumen
* Positive influencer with appropriate levels of organization.
* Strong customer focus with the ability to build positive business relationships and show a sense of urgency
Desirable KSAs
* Manufacturing maintenance experience preferred with related certifications and training
* Good understanding of, and/or experience with, proactive/reliability maintenance processes, i.e., Planning/Scheduling, P/M, PdM, and root cause analysis, and continuous improvement methodologies
* Good computer skills, including Microsoft applications and web-based applications such as Power BI, GEAC, Concur, Workday and related software
* Time management skills
* Ability to relocate to specified locations
* Excellent communications skills (verbal, written, and presentation)
* Agile, curious learner and authentic, credible teacher
* Financial acumen and knowledge of forecasting and managing budgets
Leadership Core Competencies:
Business and Company Acumen
Lead with honesty and integrity
Build bold and relevant strategies
Welcome and motivate change
Recognize the right outcomes and how they were achieved
Role model safety and wellness
Emotional Intelligence
Provide psychological safety
Be self-aware
Build relationships
Ask for and act on feedback
Respect diverse background and viewpoints
Lead in the Present; Eye to the Future
Commit to accountability
Coach people to their potential
Own talent development and placement
Turn problems into opportunities
Be resilient and flexible
Communicate, Communicate, Communicate
Practice transparency
Build relationships through respect
Be a curious learner and credible teacher
Influence in a proactive, positive way
Ensure cross functional awareness/decisions
ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.
PDN-a14fac75-e440-49e1-90f3-699aff0df209
Responsible for scheduling service to be performed.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Greets customers in the service drive area and assists them with the process of checking vehicle in for service.
Assists Service Advisor by working with customer and technician to identify required maintenance.
May advise customers on necessary and recommended services.
May offer additional services and repairs to customers.
Assists with moving vehicles.
Assists customers with reviewing documentation, processing payment, and returning keys for completed services.
Schedules appointments with customer.
Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting √ Automotive o Business o Human Resources o Information Technology Desired Work Experience: √ up to 3 years o 3-5 years o 5+ years Education/Experience: Previous experience in automotive or customer service industries desired.
Basic knowledge of the mechanical operations of vehicles.
Excellent interpersonal, customer service, and organizational skills.
Certificates and Licenses: √ Valid Driver’s License o Automobile Salesperson License Computer Skills: Intermediate skills in Microsoft Office products.
Ability and knowledge of the Dealership Management System and other web based applications utilized for operations.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: While performing the duties of this Job, the employee is regularly required to talk or hear.
The employee is frequently required to stand; walk; and sit.
May be exposed to load noise, vibration, exhaust fumes, and other service repair conditions.
Environment Demands: Duties are generally performed in the service area.
Responsibilities may include conducting road tests on customer vehicles.
Work includes inspection of customer vehicles and frequent movement around the Service Department to convey information between customers and service technicians.
Frequently interacts with customers, service manager and service technicians, and employees from various departments in the dealerships.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
Responsible for scheduling service to be performed.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Works with customer and technician to identify required maintenance.
Advises customers on necessary and recommended services.
Offers additional services and repairs to customers.
Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.
Estimates cost of mechanical, electrical, or other repairs.
Enters itemized estimate on service order and explains estimate to customer.
Schedules appointments with customer.
Meets dealership’s standards for repair and order production.
Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting √ Automotive o Business o Human Resources o Information Technology Desired Work Experience: o up to 3 years √ 3-5 years o 5+ years Education/Experience: Previous experience in automotive or customer service industries.
Working knowledge of the mechanical operations of vehicles.
Excellent interpersonal, customer service, and organizational skills.
Certificates and Licenses: √ Valid Driver’s License o Automobile Salesperson License Computer Skills: Intermediate skills in Microsoft Office products.
Ability and knowledge of the Dealership Management System and other web based applications utilized for operations.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: While performing the duties of this Job, the employee is regularly required to talk or hear.
The employee is frequently required to stand; walk; and sit.
May be exposed to load noise, vibration, exhaust fumes, and other service repair conditions.
Environment Demands: Duties are generally performed in the service area.
Responsibilities may include conducting road tests on customer vehicles.
Work includes inspection of customer vehicles and frequent movement around the Service Department to convey information between customers and service technicians.
Frequently interacts with customers, service manager and service technicians, and employees from various departments in the dealerships.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Assures New and PreOwned Vehicles are in Inventory properly to create a Repair Order and start Recon process with the technicians in ReconTrac.
This can include putting the keys in the Keytrak system.
Works with PreOwned Managers and technician to identify required items needed to pass specific PreOwned Inspections.
Advises PreOwned Managers on necessary and recommended services.
Computes cost of replacement parts and labor to pass Hendrick and/or Factory Inspection checklists.
Estimates cost of mechanical, electrical, or other repairs.
Enters itemized estimate in ReconTrac to submit for approval from PreOwned/Service Managers.
Works with the Vendors for Detail and Interior Exterior Reconditioning to ensure timely and quality workmanship and processes Purchase Orders for Invoices on the Repair Order for each Sublet Repair Item as soon as the work has been completed on the vehicle.
Assists the Sales Team to get the vehicles to the front line for retail sale as quickly and efficiently as possible.
Meets dealership’s standards for repair and order production.
Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting √ Automotive o Business o Human Resources o Information Technology Desired Work Experience: o up to 3 years √ 3-5 years o 5+ years Education/Experience: Previous experience in automotive or customer service industries.
Working knowledge of the mechanical operations of vehicles.
Excellent interpersonal, customer service, and organizational skills.
Certificates and Licenses: √ Valid Driver’s License o Automobile Salesperson License Computer Skills: Intermediate skills in Microsoft Office products.
Ability and knowledge of the Dealership Management System and other web based applications utilized for operations.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: While performing the duties of this Job, the employee is regularly required to talk or hear.
The employee is frequently required to stand; walk; and sit.
May be exposed to load noise, vibration, exhaust fumes, and other service repair conditions.
Environment Demands: Duties are generally performed in the service area.
Work includes inspection of customer vehicles and frequent movement around the Service Department and among service technicians.
Frequently interacts with service manager and service technicians, and employees from various departments in the dealerships.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
The Internal Service Advisor Position has a Pay Scale consisting of the following elements and ranges.
Wages include Base Hourly Compensation of between $20.00 and $23.00.
The position also may also pay a production bonus based on individual performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.
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The Maintenance Technician reports to the Maintenance Department Manager, and has responsibility for troubleshooting Malfunctioning equipment, Repairing Equipment Breakdowns, and general maintenance.
Maintenance Technicians will support production equipment and flow to the highest priority while collaborating across department boundaries, participating in team-based activities, and ensure compliance with all plant procedures, policies, and standards.
Work Expectations: The Maintenance Technician will: Practice safe work habits daily and ensure all safety processes are followed.
Complies with company policy regarding cGMP and GDP Plans, initiates and completes job assignments in a prompt and timely manner.
Maintain proper tools in good working condition and keep work areas clean.
Maintain mechanical and electrical knowledge via in-going training, industry workshops, and technical reading.
Assist with developing training documentation and participate in the training of new maintenance team members.
Key Responsibilities: Attend and actively participate in daily shift meetings to discuss prioritized work orders and minimizing downtime Perform corrective and preventative maintenance of Manufacturing, Packaging, And Facilities Equipment including mechanical, electrical, pneumatic, or hydraulic circuits (motors, pumps, compressors, boilers, chillers, and purified and domestic water systems) Perform corrective and preventative maintenance of mechanical systems, electrical systems, plumbing systems, process equipment and utility equipment Participate in root cause failure analysis teams, daily problem-solving teams and continuous improvement teams Coach Operators on the Set-Up, troubleshooting and operating adjustments of equipment.
Train Operators on execution of Operator based maintenance task and PMs Use SAP to pull weekly work schedule, evaluate work orders, and escalate work as needed to ensure scheduled work is completed timely Install, replace, or change machine parts and attachments, according to production specifications, including all mechanical components, drive systems, conveyors, processing equipment, pneumatic and hydraulic systems, and utilities Inventory and requisition machine parts, equipment, and other supplies thru SAP and Work Orders so that stock can be maintained and replenished.
Lubricate machines, machine parts, or other equipment according to specified procedures.
Keeps assigned work areas safe, clean and orderly Identify faulty equipment through observation during line monitoring and SAP based PM program.
Utilize shop equipment, measurement and other diagnostic tools, and power and hand tools to assess the condition of new and used equipment.
Prepare daily maintenance reports using activity logs, analysis, and trends.
Provide mechanical support for capital and internal projects.
This includes documentation, job scopes, managing contractors, and participating in meetings.
Drive Forklift and shop mobile equipment as needed.
Any other duties as assigned by management.
Requirements: Knowledge, Skills, Abilities & Other Characteristics: Experience with packaging equipment strongly preferred.
Advanced understanding of hydraulics, pneumatics, and mechanics Capable of operating hand, power, and specialized tools Excellent problem-solving and communication skills Strong computer skills (MS Word, Excel, and Email) Basic understanding of electrical systems Knowledge of SAP PM preferred Minimum Education: High School diploma or equivalent, preferably including hands-on or vocational school training, and a minimum of five (5) years of experience as a general maintenance mechanic in a manufacturing environment, or an equivalent combination of training and experience, or A.S./A.A.
Degree in Mechanical/Utilities Technology, or Licensed Journeyman, with a minimum of two (2) years of work experience.
Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties / Responsibilities:
- Promotes and adheres to the ATS safety culture.
- Ensures compliance with regulatory requirements and ATS policies and procedures.
- Partners with internal/external customer for engineered solutions to improve reliability and throughput.
- Identifies opportunities for Capital Expenditures for equipment replacement with supervision (develops and communicates ROI).
- Champions operating systems, critical elements, and best practices to enable a precision reliability culture.
- Knowledgeable application of common precision tools and practices.
- Fully understands reliability centered maintenance and deliverables (equipment specific maintenance plan -ESMP).
- Actively collaborates with maintenance team on the use of predictive, preventative, and precision maintenance technologies and strategies designed to identify or control risks prior to failure and ensure optimum maintenance execution.
- Understands and performs failure mode & effects analysis.
- Advanced understanding of Work Execution Management (WEM) to train and mentor on gaps & improvements identified through reliability strategy session performance.
- Performs, trains, and coaches ATS Root Cause, Bad Actor, and Fault Tree Analysis.
- Collaborates with leadership on alignment of ATS/Customer KPIs.
Knowledge, Skills, Abilities (KSAs), & Competencies:
Essential KSAs:
- Bachelor's degree in engineering (ABET accredited) or equivalent experience (ex. heavy industrial maintenance, reliability, or operations experience).
- Minimum of five years of reliability experience.
- Demonstrates ability to perform full array of reliability tool sets.
- Experience in Performance of RCA.
- Experience & Performance with RCM & FMEA.
- Master Level Proficiency in Predictive Technology.
- Vibration I Certification.
- Infrared I Certification.
- Machine Health Monitoring Strong Proficiency.
- Coaching & Experience with Work Execution Management.
- Strong technical understanding of electrical or mechanical components, tools, and designs.
- Ability to complete a failure mode effects analysis, cause and effect diagrams, root cause failure analysis, life-cycle costing, and risk analysis.
- Ability to research and apply new equipment technology / trends.
- Robust problem solving, mathematical, analytical, and decision-making skills.
- Proficiency with computers, maintenance systems, and applications, including Microsoft Office.
- Strong verbal communication, facilitation, and presentation skills.
- Strong reporting and technical writing capability.
- Ability to build and maintain positive, professional relationships.
- Demonstrated Leadership skills and experience collaborating with cross functional teams.
Desirable KSAs
- Desire to develop into a leadership role
- Experience with data trend analysis, vibration analysis, motor current analysis, oil analysis, lubrication and hydraulic testing, laser alignment, nondestructive testing, infrared thermography, ultrasound technology, acoustic reliability technology, Weibull analysis, and Six Sigma or Lean Manufacturing methodologies
- Knowledge of various government regulations such as, Current Good Manufacturing Practice (cGMP), National Electrical Testing Association (NETA), Environmental Protection Agency (EPA), and Occupational Safety and Health Administration (OSHA)
- Ultrasound I Certification
- Maintenance Lubrication Analyst I Certification
- CMRP/ARP/CRP/CRL Certification
- Green Belt certification
- STS certification
Competencies:
- Drive & Motivation
- Interpersonal Skills
- Task Management
- Strategic Skills
- Customer Focus
- Self-awareness
- Management & Leadership
Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.
ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.
Pay Range$102,970—$131,689.52 USDATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.
PDN-a1500393-b3d5-4f69-825e-c3e16dd65042
Degree in Mechanical/Utilities Technology, or Licensed Journeyman with a minimum of two (2) years of work experience Required Skills: Experience with packaging equipment strongly preferred Advanced understanding of hydraulics, pneumatics, and mechanics Capable of operating hand, power, and specialized tools Excellent problem-solving and communication skills Strong computer skills (MS Word, Excel, and Email) Basic understanding of electrical systems Preferred Skills: Knowledge of SAP PM preferred
