Conversion Rate Optimization Salary Jobs in Usa
10,117 positions found — Page 12
Job Description
Elevate Your Real Estate Career with The Culbertson Gray Group!
Join our team where licensed agents are empowered to thrive with unwavering support and strategic growth opportunities.
Our vibrant team excels with robust systems, daily mentorship, and essential tools crafted for your success. Licensed professionals flourish in our performance-driven environment.
We prioritize streamlined processes, consistent lead generation, and state-of-the-art tools to help you close more deals and achieve lasting success.
Why Choose The Culbertson Gray Group?
Access to Genuine Opportunities — Benefit from motivated buyer and seller leads via Zillow Flex, allowing you to focus more on client interactions and less on prospecting.
Comprehensive Support from Day One — Our training and leadership team provides direct assistance, intuitive marketing tools, and prompt responses to your queries.
Focus on Client Engagement — We handle backend tasks, enabling you to concentrate on client relationships and efficient closings.
Effective, Proven Training — Learn straightforward, impactful strategies to enhance client communication and increase conversion rates.
Ideal Candidate Profile:
1. Full-time agents with a positive outlook. If you're focused and open to coaching, you'll excel here.
2. Individuals passionate about helping others succeed. If you enjoy guiding clients and solving challenges, this is your place.
3. Team-oriented professionals. We foster a culture of idea-sharing, mutual support, and celebrating achievements.
Your Responsibilities as a Culbertson Gray Group Agent:
1. Diligently follow up to ensure no lead is overlooked.
2. Listen attentively to client needs and guide them clearly through the process.
3. Engage directly with buyers and sellers, offering expert advice.
4. Conduct home showings and tours for motivated clients ready to act.
5. Manage paperwork and timelines efficiently to keep transactions on track.
6. Expand your personal network through strategic, consistent outreach.
7. Stay informed on market trends to provide current, relevant advice.
Qualifications:
1. Active real estate license.
2. Proficiency with technology and a willingness to learn new systems.
3. Clear communication skills—calls, meetings, and negotiations are integral to the role.
4. Self-motivation and persistence. We seek agents who are proactive and driven.
5. Strong time management and organizational skills to ensure personal and team success.
We are always on the move. If you're ready to advance and achieve more, let's connect and explore this exciting opportunity.
Job Type:
Full-time
Pay:
$48,226.91 - $196,492.21 per year
Benefits:
Flexible schedule
Schedule:
Monday to Friday
Self-determined schedule
Weekend availability
Supplemental pay types:
Bonus pay
Commission pay
The Trade Show & Event Coordinator owns trade show strategy, execution, and performance measurement across Canada, USA, Mexico, and Central America for Performance Materials, Human Nutrition, Animal Nutrition, Pharmaceuticals, and Personal Care.
This role ensures Barentz is represented as the premier distributor and technical expert in every market we serve. Trade shows must deliver measurable commercial impact while strengthening brand awareness and market positioning.
This is a cross-functional role partnering with Divisional Presidents, VP of Sales, Division Marketing Managers, Principal Managers, MAG, and Global Marketing.
Core Responsibilities
Trade Show Strategy & Calendar Ownership
- Develop and manage the annual trade show master calendar across Canada, USA, Mexico, and Central America.
- Align participation with divisional priorities, principal initiatives, and growth objectives.
- Establish measurable KPIs for each event including pipeline targets, qualified meetings, and brand exposure.
- Lead pre-event alignment and post-event debrief meetings.
When four or more trade shows overlap, partner with Division Marketing Managers to prioritize and support execution of key events.
Event Execution & Logistics
- Manage booth selection, contracts, booth builds, meeting room and suite rentals, and vendor negotiations.
- Oversee exhibit design aligned with global brand standards and vertical-specific messaging.
- Coordinate all operational requirements including material handling, furniture, flooring, electrical, rigging, cleaning, refrigeration, catering, audio-visual, and team registration.
- Procure and maintain booth assets, promotional materials, and giveaways.
- Manage shipping, samples documentation, customs (as required), installation, and breakdown logistics.
- Ensure premium execution consistent with Barentz brand positioning.
On-Site Oversight & Team Coordination
- Attend major trade shows where Barentz has significant financial investment or strategic importance.
- Provide on-site leadership to ensure brand standards and lead capture protocols are executed properly.
- Coordinate hotel accommodations, transportation, and team logistics.
- Define attendee roles, expectations, and meeting schedules prior to events.
Experiential Marketing & Promotion
- Plan traffic-driving initiatives including coffee stations, sponsorships, networking events, and customer entertainment.
- Partner with Sales and MAG to coordinate targeted prospect and customer meetings.
- Collaborate with Marketing on pre- and post-show promotion including LinkedIn, email campaigns, and principal visibility.
Lead Management & ROI Reporting
- Standardize lead capture and CRM/BRM integration processes.
- Ensure timely data entry and alignment with sales follow-up expectations.
- Track and report leads generated, qualified opportunities, pipeline value, revenue influenced, and cost per lead.
- Deliver post-event performance summaries within 10 business days.
Brand Awareness & Market Positioning
- Ensure each event reinforces Barentz as a premier distributor and industry expert.
- Elevate booth presence to reflect premium positioning and technical authority.
- Measure brand impact through inbound inquiries, digital engagement, principal feedback, and leadership evaluation.
Budget Responsibility
- Develop and manage the annual trade show budget across all divisions.
- Monitor booth, travel, activation, and promotional expenditures.
- Maintain fiscal discipline while protecting brand quality and visibility.
Key Performance Indicators
- Pipeline generated from trade shows
- Cost per qualified lead
- Event-to-opportunity conversion rate
- Revenue influenced by participation
- Brand awareness growth within target verticals
- Principal and executive satisfaction
- Budget adherence
Qualifications
- 3+ years of B2B trade show or event leadership experience.
- Experience managing multi-division coordination.
- Strong project management and budget oversight skills.
- CRM proficiency (Dynamics preferred).
- Experience in ingredient distribution, chemical, pharmaceutical, or industrial markets preferred.
Ramblei is YD Fortune's full-service short-term rental brand. We handle everything for homeowners — interior design, staging, professional photography, listing creation, dynamic pricing, platform management, 24/7 guest support, cleaning, maintenance, and licensing. We're building something ambitious, and we want driven people to grow with us.
No prior STR experience required — we provide full training. If you are organized, tech-comfortable, a strong communicator, and genuinely care about delivering a great guest experience, we want to hear from you.
WHAT YOU'LL DO
Listing Management
- Maintain property listings across Airbnb, VRBO, , and other platforms.
- Write clear, engaging listing titles, descriptions, house rules, and check-in instructions.
- Coordinate listing updates when property features, pricing strategy, or guest policies change.
- Monitor listing quality and help improve conversion rates based on guest feedback and platform data.
- Support calendar management, booking restrictions, and reservation-related adjustments.
Guest Relations & Complex Support
- Support our five full-time CSRs by handling complex guest cases they escalate to you.
- Resolve reservation issues, special requests, complaints, refund situations, and platform disputes.
- Communicate with homeowners in a calm, professional, and on-brand voice during sensitive situations.
- Document escalated cases and follow-up actions clearly so nothing falls through the cracks.
- Spot patterns in guest complaints or listing confusion and suggest improvements to listings or workflows.
WHO WE'RE LOOKING FOR
- A strong communicator — clear, warm, and professional in writing.
- Detail-oriented: you catch errors, inconsistencies, and missing information before they cause problems.
- Comfortable working across multiple platforms and digital tools simultaneously.
- Calm under pressure — you don't panic when a guest is upset, you solve the problem.
- A team player who proactively shares information and supports the people around them.
- Experience with Airbnb, VRBO, , Hostaway or similar tools is a plus — not required.
- Bilingual (English/Mandarin) is a strong plus.
WHAT WE OFFER
- Full training provided — no STR background needed, just a willingness to learn.
- Competitive salary with performance-based bonuses.
- Real growth opportunities as Ramblei scales — listing, operations, and platform strategy tracks available.
- OPT/STEM OPT supported and H1b sponsorship
With over 59 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we're all here for the same reason to roll up our sleeves and create happiness through cooking and sharing good food.
Position OverviewAs a Store Floor Lead at Sur La Table, you play a key role in the success of the retail store by inspiring customers throughout every stage of their culinary experience. In this leadership role, the Store Floor Lead supports the General Manager (GM) or Store Manager (SM) in achieving sales and operational goals. As a key driver of in-store performance, Store Floor Lead serves as the Manager on Duty (MOD), ensuring smooth daily operations and always delivering a #bestincenter customer experience, a company-wide standard for excellence in service.
Key ResponsibilitiesLeadership & Team Development
Lead the sales floor and oversee daily store operations as Manager on Duty (MOD).
Provides in-the-moment coaching and feedback to elevate performance and team engagement. Communicate performance issues directly to the General Manager/Store Manager.
Support onboarding, training, and development of new associates.
Customer Experience & Brand Representation
Represent Sur La Table's brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.
Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture.
Address customer concerns and resolve issues in a timely manner to maintain satisfaction and loyalty.
Sales & Business Performance
Support the achievement of store sales goals through effective customer engagement and team motivation.
Maximize selling opportunities by identifying customer needs and offering relevant solutions.
Consistently meet or exceed monthly sales goals, contributing to overall store revenue. Performance is measured by key KPIs such as individual sales volume, average transaction value, and customer conversion rates.
Operations & Compliance
Direct employees to ensure appropriate merchandise stock levels and that the selling floor is adequately stocked and merchandised in accordance with visual standards.
Complete inventory transactions including, but not limited to, receiving, MOS (Mark Out of Stock), and RARs (Return Authorization Requests).
Adhere to applicable wage and hour laws. Accurately records time worked according to SLT Policy.
Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to associates, maintained, and consistently followed.
Physical RequirementsAbility to communicate verbally and work cooperatively with associates and customers.
Ability to remain standing for up to 4 hours at a time.
Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor.
Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor.
Ability to lift and/or move merchandise weighing up to 50 lbs.
Ability to ascend/descend ladders to retrieve and/or move merchandise.
Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work.
Workweeks are expected to be between 20 and 25 hours with the ability to have a flexible schedule, including nights, weekends, and holidays. Regular and predictable attendance.
Qualifications & ExperienceMust be 21 years of age or older at the time of employment.
1 year of retail management experience, preferably in a specialty or culinary retail environment.
Strong leadership skills with the ability to inspire, develop, and retain a high performing team.
Excellent communication, problem-solving, and decision-making abilities.
Passion for community engagement and providing exceptional customer experiences.
Proficiency in Microsoft Office and retail management systems preferred.
About the Company
Empire Fasteners is committed to delivering exceptional service and solutions in the aerospace and defense sectors. Our mission is to drive innovation and excellence while fostering a culture of accountability and growth.
About the Role
The Sales Account Manager is responsible for owning and growing customer accounts from end to end. This role requires strong commercial instincts, urgency, discipline, and the ability to manage complex aerospace/defense requirements. You will act as the primary point of contact for customers while driving revenue, margin, and account expansion. This is not an order-taker role. This is a performance-driven position for someone who wants responsibility, accountability, and upward mobility.
Responsibilities
- Manage assigned customer accounts
- Drive bookings, revenue growth, and margin performance
- Prepare, present, and negotiate quotes and pricing
- Communicate directly with OEMs, contract manufacturers, and procurement teams
- Coordinate internally with purchasing, quality, logistics, and warehouse teams
- Track and manage open orders, deliveries, and expedites
- Identify upsell and cross-sell opportunities (new part numbers, VMI programs, kitting, etc.)
- Maintain accurate CRM and sales records
- Resolve pricing, delivery, and customer issues professionally and decisively
- Represent Empire with confidence, professionalism, and urgency
Performance Expectations
- Consistent bookings and sales growth
- Strong quote-to-order conversion rate
- Responsiveness and follow-through with customers
- Alignment with Empire’s core values: Speed, Reliability, Growth & Competitive Greatness
- Accountability for results—not excuses
Qualifications
- 2+ years in sales, account management, or customer-facing role
- Aerospace, defense, industrial distribution, or manufacturing experience preferred but not required
- Strong communication and negotiation skills
- High sense of urgency and ownership
- Ability to manage multiple priorities in a fast-paced environment
- Proficiency with CRM systems and Microsoft Office
- U.S. Citizenship required
What We Offer
- Competitive base salary + performance-based incentives
- Clear path for growth and advancement
- Direct exposure to major aerospace & defense programs
- High-accountability, high-performance culture
- Long-term career opportunity in a rapidly growing company
We are seeking a driven and detail-oriented Tailormade Travel Consultant to design, price, and sell highly customized travel itineraries that exceed guest expectations. This is a consultative sales role ideal for someone who thrives on relationship-building, destination expertise, and closing high-value bookings.
What You’ll Do
Sales & Client Relationship Management
- Meet or exceed established sales goals
- Develop and grow a network of new and existing clients through proactive outreach
- Build long-term relationships with thoughtful, high-touch engagement
- Follow up on quotes and pending bookings to maximize conversion rates
- Communicate value effectively to secure bookings
Itinerary Design & Booking Management
- Create customized travel itineraries in collaboration with guests and travel advisors
- Evaluate supplier pricing to ensure competitive and value-driven proposals
- Confirm all required services with third-party partners
- Manage financial components of bookings in accordance with company guidelines
- Ensure booking accuracy and completeness across internal systems
Collaboration & Service Excellence
- Partner cross-functionally to ensure a seamless booking experience
- Support post-travel guest satisfaction initiatives
- Maintain high service standards throughout the sales lifecycle
- Contribute ideas to improve processes, procedures, and technology
What We’re Looking For
- Minimum 2 years of travel industry experience
- Strong destination knowledge and global awareness
- Proven ability to close sales and achieve targets
- Excellent verbal and written communication skills (phone-based sales required)
- Detail-oriented with strong organizational and multitasking abilities
- Experience with Sabre (basic required; intermediate preferred)
- Comfortable learning new systems and technologies
- Associate or Bachelor’s degree preferred
Comprehensive benefits package available for eligible full-time employees, including medical, dental, vision, 401(k) with company match, insurance coverage, and travel-related perks.
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Travel reimbursement
- Vision insurance
Work Location: Hybrid remote in Downers Grove, IL 60515
Sales Operations & Enablement Coordinator
Coordinating Processes, Projects, Timelines, and People
Coral Gables, FL
100% on-site
Monday – Friday 8 am- 5 pm
Staffing/Recruiting industry
** 2+ years of experience in coordinating processes, projects, timelines, work flows, and/or people. New Grads encouraged to apply**
Company Overview
ttg Talent Solutions is a premier national recruiting, staffing, and nearshoring firm founded by former Fortune 500 senior executives. We operate with a "Make a Difference One Person at a Time" (OPT) philosophy, providing high-impact talent solutions. We are looking for a high-energy, disciplined professional to join our leadership team and drive the day-to-day execution. Coordinating processes, projects, timelines, and people.
Role Summary
The Sales Operations & Enablement Coordinator is the engine room of our business. In this role, you will be responsible for the "traffic management" of our sales and recruiting funnel. You are not just reporting on the data—you are using it to remove bottlenecks, enforce follow-up discipline, and ensure that every client lead and candidate submission moves toward a successful placement. This is a hands-on role for someone who thrives on organization, accountability, and high-speed execution. As a core member this position carries a clear trajectory into a future management level opportunity, as our national footprint and operational complexity continue to grow.
Qualifications
- Experience: 2–5 years in Operations, Account Management, Recruitment Operations, Sales Operations, or similar (open to most industries)
- Education: Bachelor’s degree , Business, Communications or related majors. Or (high-potential grads with 1+ year of professional experience are encouraged to apply).
- Technical Skills: Trouble shooting - CRM systems, LinkedIn, Video Platforms, Microsoft Office Suite
- Attributes: Highly organized, "polished" professional presence, and the ability to hold peers and superiors accountable to deadlines.
Key Responsibilities
Pipeline Management & Accountability:
- Conduct daily "Deal Board" reviews to ensure all active opportunities are moving through the stages of the sales cycle.
- Enforce proper CRM user protocol.
- Ensure all client interactions, feedback, and next steps are captured in real-time.
- Act as the "Traffic Controller" between Sales and Recruiting to ensure candidate submittals are delivered to clients within a timely manner.
Commercial Execution:
- Manage the "Pending Contract" queue, coordinating with the legal and finance teams to ensure MSAs (Master Service Agreements) and SOWs (Statements of Work) are executed promptly.
- Automate and manage "Follow-up Cadences" for dormant leads to ensure no revenue opportunity is left untouched.
- Prepare weekly "Health of the Business" snapshots for leadership, focusing on conversion rates and time-to-fill metrics.
Process Improvement & Bottleneck Removal:
- Identify friction points in the workflow (e.g., delays in client interviewing) and propose/execute human-led solutions to accelerate the cycle.
- Standardize templates for proposals, pitches, and candidate presentations to ensure brand consistency and speed of delivery.
Stakeholder Alignment:
- Facilitate weekly alignment meetings between the Sales and Delivery teams to resolve resource conflicts.
- Serve as the primary point of contact for client administrative inquiries, ensuring a high-touch, professional experience.
Compensation
Base salary ( based on experience) 15% bonus, 10 days PTO, Holidays and benefits.
Apply:
Please send your updated resume to ; Make sure your resume includes the month and year for each employment as well as your accomplishments. (This is an operations position, coordinating projects, timelines, and people, NOT selling)
Position Summary
The Advanced Practice Provider (APP) will provide comprehensive outpatient care to patients under the supervision and collaboration of interventional cardiologists. The APP will evaluate, diagnose, and manage patients with cardiovascular disease, focusing on continuity of care before and after interventional procedures. This role emphasizes outpatient clinic management, coordination of patient care, and integration with inpatient and procedural services to optimize outcomes and patient satisfaction.
Key Responsibilities
Clinical Care
- Conduct new patient consultations, follow-up visits, and post-procedure evaluations in the outpatient clinic.
- Perform focused histories, physical examinations, and order/interpret diagnostic test results (e.g., echocardiograms, stress testing, vascular studies, labs).
- Supervise cardiac stress tests (training provided if not experienced)
- Manage cardiovascular risk factors and chronic conditions (hypertension, hyperlipidemia, CAD, PAD, heart failure) under established protocols.
- Provide pre-procedure evaluation and education prior to interventional cardiology procedures.
- Deliver post-procedure follow-up, including medication adjustments, wound care, and complication monitoring.
- Collaborate with supervising physicians in the formulation and execution of treatment plans.
Care Coordination
- Facilitate seamless transitions of care between hospital, cath lab, and outpatient clinic.
- Communicate with referring physicians and primary care providers regarding patient progress and treatment plans.
- Assist with triage of referrals to the interventional cardiology clinic, prioritizing urgent cases (e.g., unstable angina, critical limb ischemia).
- Coordinate acquisition and review of outside medical records and imaging.
Education & Counseling
- Educate patients and families on disease processes, procedures, lifestyle modification, and medication adherence.
- Provide counseling on cardiovascular prevention and rehabilitation strategies.
Summary:
The Registered Nurse Lactation Counselor provides expert lactation support and education to breastfeeding mothers and infants, utilizing the nursing process to assess, plan, implement, and evaluate individualized care. This role involves providing in-person consultations, telephone follow-ups, and outpatient services to address lactation challenges, enhance breastfeeding success, and ensure mothers and infants receive optimal care. The Lactation Counselor works closely with lactation consultants, physicians, nursing staff, and other healthcare providers to coordinate care, provide education, and ensure continuity of lactation support after discharge. The role also includes patient education, staff training, and promotion of lactation resources.
Responsibilities:
- Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Patient Education and Counseling:
- Educate mothers and families about proper breastfeeding techniques, infant feeding cues, and the benefits of breastfeeding.
- Develop and implement personalized care plans that support breastfeeding success.
- Provide emotional support and encouragement to empower families to meet their breastfeeding goals.
- Document all interactions, assessments, and care provided in accordance with hospital policies and patient privacy regulations.
- Offer timely and responsive assistance to mothers requiring follow-up care, ensuring they feel supported in their breastfeeding journey.
Collaboration and Coordination of Care:
- Collaborate with physicians, nurses, and other healthcare providers to ensure seamless continuity of care for breastfeeding families.
- Communicate and coordinate effectively with hospital staff to ensure lactation needs are addressed during hospital stays and post-discharge.
- Follow up with patients to monitor progress, address any concerns, and adjust care plans as needed.
Outpatient Lactation Support:
- Provide individualized lactation support to mothers and infants through outpatient follow-up, including in-person visits and telephone consultations.
- Assess breastfeeding techniques, infant latch, milk supply, and overall breastfeeding goals.
- Address common lactation challenges, including sore nipples, low milk supply, latch issues, and breastfeeding pain, using evidence-based strategies.
- Provide guidance and support for mothers and infants experiencing more complex issues.
Training and Education for Staff:
- Assist in the training and education of hospital staff, including nurses and other healthcare providers, to ensure accurate and consistent lactation information is provided to patients.
- Promote best practices in lactation care across the hospital through in-service training and educational resources.
Program Development and Improvement:
- Contribute to the development and improvement of lactation services, ensuring they align with current evidence-based guidelines.
- Participate in quality improvement initiatives and audits to enhance patient outcomes and satisfaction.
Additional Responsibilities:
- Carries out other duties as assigned.
Job Requirements:
Education/Skills
- Associate Degree in Nursing (ADN) required
- Bachelor's degree in nursing or related field preferred
Experience
- In hospital experience preferred
- Outpatient follow-up care experience preferred
- In-depth knowledge of lactation practices, breastfeeding management, and maternal-infant health required
- Must have strong clinical assessment and critical thinking skills to address patient needs effectively
- Excellent communication, counseling, and interpersonal skills required
- Must be able to work collaboratively in a multidisciplinary team and support diverse patient populations
- Strong organizational and documentation skills needed
Licenses, Registrations, or Certifications
- RN License in the state of employment or compact required
- IBCLC (International Board-Certified Lactation Consultant) certification required
- BLS (Basic Life Support) required.
In accordance with the CHRISTUS Health License, Certification, and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame.
Work Schedule:
4 Days - 10 Hours
Work Type:
Full Time
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a Manager, Claims Operations you will lead a team of property desk adjusters that handle moderate to complex property claims.
This role leads and is accountable for property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develops engaged employees through regular coaching and feedback to deliver business results. Implements process improvements, provides feedback on the process and leads organizational process changes. Drives execution of operational risk management, regulatory compliance training, policies and, procedures.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX. Relocation assistance is not available for this position.
What you'll do:
* Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
* Inspects and reviews quality of claim files and provide feedback to employees as appropriate.
* Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies.
* Proactively finds opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners
* Creates conditions for success removes obstacles, leads and champions change.
* Achieves optimal productivity through handling workload volumes, staffing, training needs, and identifying and implementing appropriate solutions.
* Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks.
* Handles escalations and makes appropriate decisions based on the policy.
* Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter authority.
* Hires, develops, and coaches claims employees for results delivery.
* Consistently coaches employees on claims handling and finds opportunities to improve overall process and engagement
What you have:
* Bachelor's degree; OR 4+ years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
* 6+ years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.
* 2+ years of direct team lead, supervisory or management experience.
* Experience using and interpreting data to make decisions.
* Demonstrated leadership, initiative, customer service and/or claims handling skills.
* Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.
What sets you apart:
* 4+ years Property Claims experience (preferably dwelling and content)
* Experience handling water loss claims
* Property Claims leadership experience
* Experience leading a team of 6 or more
* Experience leading within a call center environment
* Demonstrated ability to perform critical review of property estimates
* Demonstrated ability to analyze contractual policy provisions in a multi-state environment to provide appropriate guidance and settlement authority
* Demonstrated proficiency with the Xactimate estimating platform
* Completed Bachelor's or higher degree or Insurance or Process Engineering Designations (CPCU, SCLA, PCLA)
* Demonstrated ability to effectively lead through strategic & organizational changes delivering intended results and outcomes
* Demonstrated ability to inspire/motivate, develop employees, coach effectively and promote talent
* US military experience through military service or a military spouse/domestic partner
Compensation range: The salary range for this position is: $103,450 - $186,210 .
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on .
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.