Consortia Manager Jobs in Usa
5,711 positions found
Job Description
We are seeking a polished, detail-obsessed Property Manager to join our elite team. You will serve as the primary point of contact for a curated portfolio of luxury private residences and vacation properties, ensuring each home is maintained and operated at an impeccable standard year-round — whether the principals are in residence or not. This is not a typical property management role. Our clients expect five-star, anticipatory service, and we expect the same from our team.
WHAT YOU'LL DO
- Serve as the trusted day-to-day liaison for high-net-worth principals and their personal/executive assistants
- Oversee all aspects of property operations across a mixed portfolio of primary residences and vacation homes
- Coordinate and supervise a vetted network of vendors, contractors, and household staff with exacting attention to quality and timing
- Conduct thorough property inspections and maintain detailed condition reports
- Manage seasonal property preparation and close-down procedures
- Respond swiftly and calmly to after-hours emergencies and last-minute client needs
- Maintain strict confidentiality and discretion at all times Company Description
ABOUT US
We are one of Aspen's premier property management and household staffing firms, providing white-glove
service to an exclusive portfolio of ultra-high-net-worth clients. Our standards are exceptionally high, our
clients demand the best, and our team delivers — every time, without exception.
Company Description
ABOUT US\r
We are one of Aspen's premier property management and household staffing firms, providing white-glove\r
service to an exclusive portfolio of ultra-high-net-worth clients. Our standards are exceptionally high, our\r
clients demand the best, and our team delivers — every time, without exception.
PURPOSE OF THE POSITION: The person holding this supervisory position is considered a full time team member and is responsible and accountable for: the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives. The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager. In restaurants with an Assistant Manager, the Shift Manager is the next highest position.
ESSENTIAL FUNCTIONS: The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful. These accountabilities are organized according to our six Key Result Areas.
When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the “Document Viewer” on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant. The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards.
I. PROFITABILITY
A.Planning
1.Executes the RGM’s plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth.
2.Achieves planned/budgeted profits, as communicated by the RGM. This involves:
- a.Using established control systems and procedures to measure actual results and to identify deviations from planned results.
- b.Assisting the RGM, as requested, in developing and implementing corrective action plans to assure actual results conform to plan.
B.Policies: Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance.
C.Manages and Controls Cash: In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized.
1. Performs Banking Transactions
- a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.)
- i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund.
- ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day.
- iii. The final deposit will be all remaining cash plus checks, minus the change fund.
- iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository.
- v. Assure the “Weekly Deposit Log” is completed for each deposit made.
- b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers.
- i. Picks up validated deposit slips at the bank.
- ii. Verifies bank validated deposit amounts to sales and cash reports as well as the “Weekly Deposit Log,” and assures all appropriate signatures are on the “Weekly Deposit Log”.
- iii. Sends a copy of the “Weekly Deposit Log” to the Home Office with all other weekly paperwork.
D.Controls cash drawers and team member “banks”, following all established manual and computer procedures.
1. Establishes the correct number of cash drawers. Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer. Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until “dropped” from the cash drawer to the safe.
2. Establishes cash banks for delivery drivers.
3. As needed, will operate cash drawer following established procedures for cash drawer operation.
4. As necessary, money is removed from cash drawers from time to time and secured in the safe.
5. Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office.
6. Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers.
7. Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions.
8. Inform the RGM anytime cash short exceeds $5 for a day.
9. Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents. This requires due diligence on the part of the managers.
E.Assists the RGM in Managing and Controlling Cost of Sales: The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet. This includes these processes:
1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant.
2.Properly accepts deliveries and properly stores inventory items used in the restaurant. This involves these processes:
- a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received.
- b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products. Weight of items varies from 10 to 50 pounds. Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this task.
- c.“Autoposts” inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip.
3.Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant.
4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products.
5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made – Ready – Discard label.
6.Assures the correct order entry procedures are followed by all order takers.
7.Assures compliance with team member consumption policies.
8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines.
9.Communicates goals to team members and follows up with team members to ensure goals are being met.
10.The following tools are used to aid in controlling Cost of Sales:
- FMS Product Cost Analysis Report
- FMS Daily Ideal Usage Report
- FMS Weekly Worksheet Report
- Bonus Calculation Sheet
- Profit and Loss Statement
- The General Ledger
- Prep Variance Report
- Daily Prep Variance Report
F.Assists the RGM in Managing and Controlling Cost of Labor: Ensures that “Flow-thru” targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized. This includes these processes:.
1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals. Updates team member records as needed.
2. Minimizing edits to clock-in/clock-out transactions by assuring team members properly clock in at the beginning of their shift and clock out at the end of their shift.
3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift.
4. Assuring the man-hours used for opening and closing the restaurant do not exceed established targets.
5.Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift.
6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations.
7.Making appropriate recommendations to the RGM regarding wages within Company guidelines.
8.Eliminating overtime hours for team members who are paid on an hourly basis.
9.Eliminating supplemental tip credit pay.
10.Improving team member productivity using the measurements and tools available through the Company, as well as the following:
- Assuring the Back of the House (BOH) is “optimized”:
- i. Organized … a place for everything, and everything in its place
- ii. Lineal Flow … eliminate or minimize back tracking
- iii. Have all items located closest to the next step in the product assembly process
- iv. Minimize the number of steps taken and the reach needed for all items
- Assuring that team members are thoroughly trained.
- Ensuring that “prep levels’ are adequate for the forecasted volume of business for the day, including: products thawing/tempering; raw product prep; preassembled pizza and other products; and so on.
- Ensuring that food preparation areas, make table, cut table, and service areas are stocked appropriately before each shift and maintained during peak volume periods.
- Ensuring products are prepared quickly in accordance with time standards.
- Ensuring that tables vacated by customers are cleared, cleaned, sanitized and reset quickly.
11. Reduces turnover by managing all aspects of the restaurant professionally and in accordance with Company standards.
12. If the RGM has delegated scheduling to the Shift Manager, the Shift Manager uses established procedures to produce a sales forecast to be used in the scheduling process.
G.Managing Other Operating Expenses and Semi-Variable Expenses to Budget or less.
II. CUSTOMER SATISFACTION
A.Maintains positive customer relations, which includes:
1. Assuring personal behaviors and team member behaviors toward all customers are courteous, attentive, respectful, and enthusiastic.
2. Assuring a comfortable environment for customers.
3. Executing "Floor Management" by directing activities and greeting and interacting with customers on each shift worked.
4. Immediately resolving customer complaints by apologizing first and then assuring the satisfaction of the customer. Complaints may be received in person, by phone, or in writing. Consult with the RGM if the customer is not satisfied with your suggested resolution.
- a. B.L.A.S.T. is the acronym we use for our complaint resolution process:
- Believe the customer
- Listen to the customer
- Apologize to the customer
- Satisfy the customer
- Thank the customer
5. Immediately contacting the RGM (or DM if the RGM is not available immediately) regarding any incidents in which customers are injured or in which customers claim some harm done to them.
B. Ensures customers receive prompt, quality service. This includes:
1. If the RGM has delegated scheduling to the Shift Manager, scheduling the correct number of team members for forecast sales volume; and deploying those Team members in the correct job roles.
2. Following established service guidelines and procedures to assure all Hospitality Standards are achieved.
3. Directing team member activities to assure speed of service standards are met or exceeded, including product preparation times and delivery times.
4. Personally serving customers as required to meet the demand of the volume of business.
5. Ensuring customers are greeted properly and seated as quickly as appropriate.
6. Recognizing and dealing effectively with the special needs of customers.
7. Ensuring that customer orders are taken promptly, prepared accurately, and served quickly.
8. Ensuring customer follow-up, which means servers check back with customers frequently to see if there is anything else needed.
9. Ensuring immediate attention is given to customers ready to pay, either by prompting servers to complete the table cashout procedure or by performing the transaction of cashing out customer as needed.
10. Ensuring the phone is answered promptly and courteously, following the Telephone Service Essentials.
11. Responding to customers at pickup counter and drive-thru window; finding order; collecting money for the order; verifying order to customer; and, thanking customers.
12. Dispatching orders for delivery customers as required to meet the demands of the volume of business, grouping orders by geographical destination and instructing drivers as they arrive and depart which orders to take with them and where to go.
13. Delivering pizzas as necessary to meet the demands of the business.
14. Ensuring customers are thanked for their business.
C.Ensures quality ingredients are used to prepare all products. This includes:
1. Maintaining Food Safe Temperatures for all ingredients and products.
2. Ensuring food preparation utensils and food contact surfaces are property cleaned and sanitized.
3. Ensuring that procedures for receiving, handling and storing ingredients are followed.
4. Recognizing and correcting any raw ingredients or product problems.
5. Maintaining inventory levels which assure product freshness and no outages.
6. Eliminating the potential for cross contamination.
7. Ensuring that proper procedures are followed to prepare ingredients (dough, sauces, meats, cheeses, and vegetables).
8. Ensuring salad bar is maintained according to standards of operation (restaurant only).
9. Personally preparing ingredients as necessary.
D. Ensures quality products, which includes:
1. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business.
2. If deemed appropriate by the RGM, performing a product cookability test to verify proper oven and belt speed.
3. Following proper procedures to process customer orders.
4. Personally preparing and cooking menu items as required to meet the demands of the volume of business.
5. Taking every appropriate action, in consultation with the RGM, including driving to another restaurant to pick up product, to resolve outage or potential outage situations.
6. Maintaining inventory levels which assure product freshness and no outages.
7. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business.
8. Assuring all products are prepared according to exact specifications, recipes and procedures.
9. Personally preparing and cooking menu items as required to meet the demands of the volume of business.
E.Ensures that all standards for cleanliness and sanitation are met or exceeded, with particular attention to:
1. Restrooms.
2. Table tops; booth backs and seats; and chair seats.
3. Silverware, plateware, and glassware.
4. Dining room floors.
5. Salad bar.
F.Implements new or approved changes in policies, procedures and/or operation standards. This involves:
1. Attending training sessions.
2. Reading "Rollout Guides" or other resources.
3. Assisting the RGM with training restaurant team members of new procedures or changes.
4. Participating in crew training and other actions in the restaurant to assure full and correct implementation.
5. If requested by the RGM, assisting with updating all manuals, resources and job aids as required.
III.PEOPLE
A.Maintains positive team member relations and a positive and productive workplace, which involves:
1. Building relationships with team members based on mutual trust and respect.
2. Communicating and following the Daland “5 Star” Vision and Core Beliefs.
3. Promoting teamwork.
4. Being familiar with benefits available to team members, and referring appropriate questions to the RGM regarding these benefits.
5. Informing the RGM of all team member grievances.
6. Performing correct and consistent administration of team member disciplinary procedures, and discussing all recommended discipline with the RGM.
7. Assuring compliance with various governmental regulations, such as ensuring that all team members are clocked in while working, complying with overtime laws, child labor laws, alcoholic beverage laws, anti-discrimination and anti-harassment laws, FLSA, EEO, etc.
8. Performing consistent administration of and compliance with Company policies and procedures.
9. Communicating effectively with the crew and management team.
10. Assuring team member understanding of the Daland Corporation organization structure and career opportunities within the Company.
B. Assists the RGM with managing the size and quality of staff. The following are responsibilities of the RGM, but if requested by the RGM, the Shift Manager may assist with the following:
1. Planning, recruiting, and hiring to assure a full staff at all times and to assure adequate time for processing MVR's (motor vehicle reports), background checks, etc. Only the RGM is authorized to hire new team members; and Shift Managers are only permitted to interview applicants if authorized by the RGM.
2. Continuously recruiting and taking applications from job candidates.
3. If requested by the RGM, utilizing staffing tools, such as the Pizza Hut Hiring Zone and the team member Assessment; interviewing job candidates; and, checking their references.
4. If requested by the RGM, making recommendations to the RGM regarding the best qualified candidates.
5. Complying with Company employment practices and governmental regulations, including EEO, ADA Title I, etc.
C.Assisting the RGM in training newly hired team members and team members preparing for promotions. This involves:
1. Following Company training policies and meeting Pizza Hut Training Standards.
2. Utilizing on-line training, trainer's guides, checklists, job aids, tests and other training resources to assure a thorough job of training.
3. Using the four step training process of: (1) Preparation (2) Show & Tell; (3) Guided Practice; and (4) Follow-up to assure the trainee can perform all tasks up to required standards prior to being allowed to perform the tasks "solo."
D. Manages team member performance and supervises work. This includes:
1.Utilizing Coaching for Results, which includes:
- a.Activating team member behavior.
- (1)Providing guidance, direction, and reassurance to all team members.
- (2)Communicating non-negotiable standards of performance to team members.
- (3)Conducting team member meetings, group training sessions and Jump Start meetings.
- (4)Assigning Team members tasks from the Opening, Closing and Maintenance checklist.
- (5)Communicating job assignments for each shift to team members and assuring each team member works their assignment.
- (6)Giving instructions to team members that are clear and assure understanding.
- (7)Assigning team members to breaks.
- (8)Sending team members home early if not needed due to business conditions.
- (9)Calling team members in early, or calling extra team members to work to cover unanticipated surges in business volume.
- (10)Assuring all opening, shift, and closing job duties are completed and performed correctly.
- b.Evaluating team member behavior.
- (1)Observing team member performance each shift.
- (2)Working along side team members and assisting in the performance of their tasks, as needed.=
- (3)Monitoring team member meals and signing team member meal guest checks.
- (4)Ensuring adherence to alcoholic beverage laws of the local community
- (5)Conducting regular, written performance appraisals on all subordinates, using the procedure and forms provided by the Company and within the time specified in compensation plans.
- c.Responding to team member behavior with consequences.
- (1)Taking action (corrective or positive reinforcement) to assure team member performance meets or exceeds standards.
- (2)Providing ongoing counseling that gives praise and recognition to team members for jobs well done; identifies areas of performance needing improvement and methods for improving; and, if required, gives reprimands that are job focused.
2.Handling non-routine occurrences/emergencies and informing the RGM of such occurrences/emergencies.
E. Assists RGM with developing promotable team members in his/her restaurant and promotable management for Daland. This includes:
1. Using Company training programs and resources to prepare candidates for promotions and to assure that the management team is 100% certified in management processes, systems, policies, and procedures.
2. Making recommendations to the RGM regarding which team members are eligible for promotion to Shift Manager/Leader.
F. Assists RGM with personnel administration functions, which includes:
1. Assuring team members complete all required personnel documents such as W-4's, I-9's, Team member Acknowledgment, Arbitration Agreement, Delivery Driver Statement, New Driver Checklist, etc.; and, that these required documents are transmitted to the Home Office.
2. Documenting required payroll data for team members, including accurate recording of hours;
3. Managing worker's compensation claims, etc. in accordance with Company policies and procedures.
4. Maintaining personnel files on all team members, which includes filing all personnel documents; recording training dates, vacation dates, evaluation dates, pay increases, and absences; etc.
IV. MARKETING
A.Implements marketing programs to increase business. This includes:
1. Engaging in positive community/public relations for Pizza Hut.
2. Providing input for promotional ideas.
3. Displaying and maintaining Point of Purchase (P.O.P.) and other elements of national, co-op or local marketing programs;
4. Properly executing authorized marketing programs, including new product tests.
5. Taking initiative to recommend new opportunities for increasing business.
V. FACILITIES
A.Maintains a quality environment for our customers and team members. This includes:
1. Conducting routine Preventive Maintenance on the facility and equipment.
2. Taking corrective actions pursuant to the RGM’s safety inspections.
3. Advising the RGM regarding non-routine problems and following up to assure such problems are corrected.
4. Maintaining cleanliness and sanitation in all areas of the restaurant.
5. Organizing all work space to ensure ease of operation.
6. Providing a quality work environment that is safe and complies with all OSHA regulations.
7. Cleaning and organizing refrigeration units.
8. Ensuring floors are clean and free from obstruction.
9. Keeping HVAC vents and filters clean.
10. Ensuring trash is disposed of promptly and according to security procedures.
11. Ensuring parking lot and grounds are free of trash and debris and taking action to correct deficiencies.
12. Ensuring all equipment is used according to proper operational procedures.
13. Keeping restrooms cleaned and stocked.
14. Keeping food prep areas cleaned and sanitized according to approved procedures.
15. Ensuring the daily cleaning and maintenance of all equipment.
16. Correcting any unsafe conditions.
17. Following up to ensure all Scheduled Maintenance and Daily CM&A items are completed.
VI. ADMINISTRATION
A.Effectively manages time, allocating an appropriate amount to each Key Result Area.
B.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized.
C.If requested by the RGM, orders inventory items used in the restaurant. This involves these processes:
1. Review of the Inventory on Hand is performed. The Inventory on Hand is compared to the Weekly Ideal Usage, which is obtained from the Product Cost Analysis report, and a determination is made as to the amount of each particular item to order. The order is then recorded on an order sheet, or is entered into the computer for electronic transfer of order information.
2. Amount ordered of each item may be adjusted upward or downward based on projections of upcoming sales trends, coupon impact, weather changes or other extra-restaurant environmental changes.
3. Calls in orders for supplies on the phone, or electronically submits order via computer.
D.If requested by the RGM, conducts weekly inventory of all food, paper and beverage products used in the unit. This involves these processes:
1. Physically reviewing and counting the inventory on hand (which involves climbing shelves, bending, kneeling, etc.).
2. Rearranging inventory to assure proper rotation (first in, first out) and to make it easier to count and control.
3. Recording amounts of inventory on hand on the inventory form.
E.If requested by the RGM, prepares the weekly labor schedules. This involves these processes:
1. Updating Guest Check Comments file in the restaurant computer to assist in forecasting labor hours.
2. Reviewing Guest Check Comments file and upcoming promotions that may affect sales during the upcoming week.
3. Forecasting anticipated sales volume by shift, by day and by week. The forecast is based on knowledge of any outside events that may influence sales such as coupons, promotions, etc. Particular consideration must be given to how sales are generated--that is, dine-in business contrasted to carry-out business or delivery business.
4. Updating sales forecasts in the FMS (computer system) based on outside events that may influence sales.
5. Reviewing requests for days off that have been turned in by team members and when possible allowing for requested days off.
6. Using experience, past schedules, Black Book information, Guest Check Comments, knowledge of team members' abilities, labor goals, and FMS (computer system) recommended labor schedule to assist in scheduling the proper number of team members each shift to meet sales volume and labor hour guidelines.
7. Obtaining the RGM's approval of the schedule, then posting the final schedule in accordance with Daland Corporation's policies and procedures.
F.Performs daily accounting procedures. This includes these processes:
1. At close of business day requests a sales report from the FMS computer to determine total sales entered into the cash drawers throughout the system.
2. Any cash paidouts or miscellaneous deposits from the day are verified with what is in the system.
3. Cash on hand is counted and reconciled against total sales.
4. Total deposit is calculated, and a deposit is prepared.
5. Dough waste and PPP waste is documented and calculated on the form provided and filed for use in forecasting future prep levels.
6. All gift checks are counted and verified against prior counts less current gift check sales on the Gift Check Tracking form.
G.If requested by the RGM, performs weekly accounting procedures. This includes these processes:
1. Completing, as required, the Weekly Sales Analysis and analyzing it.
2. Completing the Weekly Inventory.
3. Completing the payroll functions.
4. Analyzing the Daily Business Summary Report to determine performance in key measurement areas.
5. Preparing the weekly packet for the home office, using the checklist provided to assure all required items are included.
6. Calling any needed FRS numbers or statistics to the District Manager.
H.Meets all deadlines and assures that subordinates meet their deadlines.
I.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized.
J.Maintains and updates required files, manuals, and reports.
NON-ESSENTIAL FUNCTIONS: The "non-essential" functions are routinely performed by the person holding the Shift Manager's position and they are essential to the effective operation of the restaurant. However, these functions are considered "non-essential" to the position. The Manager on Duty is then accountable for assuring the delegated functions are correctly performed.
A.Receives and stores inventory items used in the unit. This involves these processes:
1. Checking in products as received off delivery vehicles to verify product quality and that amount charged for on the delivery receipt/packing slip is correct when compared to amount received. Signing the delivery receipt/packing slips for amount of goods received.
2. Using a two-wheeled hand truck, assists and oversees other employees in proper storage of products. Weight of items varies. Generally, more than one person is available to perform this task.
3. Entering on inventory screen of the computer the amount and cost of each product item received as noted on the delivery receipt/packing slip.
MINIMUM QUALIFICATIONS/REQUIREMENTS: The following are the qualifications and minimum requirements necessary for a person to perform this job.
A.Ability to work a minimum of three (3) days and at least 30 hours per week, but must be available to work more than 30 hours per week if necessary due to business necessity. In addition to having the flexibility to work a variety of shifts, including late nights and weekends.
B.Valid driver's license, insurance and automobile. Position involves taking large amounts of cash receipts to the bank at different times of the day including at night. Banks are generally at a distance requiring a person to drive to the bank. Position may also need automobile to pick up product, make pizza deliveries, etc.
C.Able and willing to travel. Position requires occasional travel for training, new store openings and meetings, which may be held at a distance from home not feasible to drive daily. Overnight stays at an out-of-town location may be required during the training sessions, new store opening, and meetings for up to one week at a time.
D.Telephone (cellular or land line) at residence. There are circumstances that may arise at the restaurant of which the manager must be informed while off duty.
E.Sufficient physical agility to perform the functions of the position. This includes these processes:
1. Sufficient physical strength to lift most items used in the operation of the restaurant.
2. Sufficient communication skills. Position involves communicating with team members, superiors and customers.
3. Ability to move at a fairly quick pace and to remain stationary for periods of six to eight hours at a time. The position requires person to perform all of the above at different times and intervals as needed by the realities of the environment and the position.
F.Ability to maintain a state of self-composure under conditions of stress and anxiety. Position routinely involves stress resulting from work overload, role ambiguity, conflicting demands from various customers, and team members. Person in this position must be able to function effectively under these conditions.
G.Previous experience with this Company as a Shift Manager/Leader; or previous restaurant management experience with another Company.
H.Sufficient mental and cognitive ability to perform the calculations and fill in the sales and product tracking forms used by the Company. Estimate is that ability to read, write and perform arithmetic procedures at the 12th grade level will be sufficient.
I.Ability to perform all of the duties of the hourly team members and supervisors under this person's supervision. As time and circumstances dictate the person in this position may have to assist or take over the duties of an hourly team member in order to expedite good customer service. Also necessary in order to train new team members in this function.
J.Ability to communicate effectively with a large variety of persons with diverse backgrounds. Position is one where incumbent provides direction and supervision to a variety of subordinates with diverse levels of education, differences in ages, and experience. Must be able to express ideas and concepts to these persons to assure teamwork through organization and leadership.
EQUIPMENT USED:
Standard restaurant office equipment such as calculator, telephone, and computer.
"Pizza Wheel". This is a device with a handle and a round stainless steel blade that is used to cut certain types of pizza dough crusts.
"Rocker Knife". This is a device about two feet long with a stainless steel handle that extends across the top of a stainless steel blade fashioned in a curve. It is used to cut certain types of pizzas by placing on the pizza and rocking the blade across the pizza surface.
"Vegetable Chopper". This is a hand operated mechanical device used to slice whole raw vegetables into smaller pieces for use on the make table.
"Crock". A generic term used to describe a variety of containers used to hold food items served on a salad bar. Knives, spoons, spatulas and other common utensils.
"Make Table". An open topped, refrigerated, compartmented table for the storage of food items used in the preparation of products for customer orders. Has doors which allow access to interior refrigerated section below the table top where additional food items are stored as back-up for the items stored on top of the table.
"Cut Table". A stainless steel table where cooked pizzas are cut into slices and where other products are assembled prior to serving them to the customer.
"Oven". A power driven device operating at high temperatures used to bake food products.
"Automatic Dishwasher". A mechanical device consisting of: (1) a dirty dish/rinse table, used to rinse and prepare dishes for washing; (2) dishwasher compartment, where dishes are washed with hot water, soap, sanitizing chemical and pressurized water; and, (3) clean dish/drain table, where clean dishes drain, dry and are sorted for storage.
"Dough Proofer". A metal cabinet heated to approximately 95 degrees Fahrenheit, in which panned dough is placed to obtain the correct rise in the dough.
"Three Compartment Sink". A stainless steel sink, separated into three compartments used to wash, rinse and sanitize all kitchen tools, and smallwares not washed in the automatic dishwasher.
"Pan Gripper". This is a mechanical device used to grip certain types of pizza pans for purposes of lifting or carrying when they have been heated to a high temperature.
"Portion Cups". These are pre-measured cups used by Pizza Hut restaurants for portioning cheese and toppings for pizzas.
"Scales". This is a small table model scale used to weigh and portion ingredients used in the recipes of various products.
"Pan Separators". These are plastic items, of varying shape, diameter and circumference, used to separate pans filled with dough to protect the dough inside the pan from contamination and to allow pans to be stacked for storage.
"Dough Perforator". This is a mechanical device consisting of a handle attached to a small wheeled drum that is dotted with metal protrusions. It is used to perforate certain types of dough prior to topping to prevent formation of bubbles during baking.
"Cutting Board". This is a hard surface board, rectangular or square in shape, on which pizzas and other food products are cut.
"Reach In". A refrigerated piece of equipment with doors which open to allow dough or pizza ingredients to be stored inside for easy access.
"Scraper Block". A device with a stainless steel blade and a wooden handle in a rectangular shape used to cut dough for portioning, and scraping the make table/cut table surfaces off for cleaning.
"Prep Table". A table about 34 to 36 inches high, with a stainless steel top. The table is used as a work surface for the preparation of many ingredient items used in the Pizza Hut.
“Kitchen and Dining Utensils". Such as knives, spoons, spatulas, etc.
"Plates, Bowls, Mugs, Tumblers". and other items to serve food and beverages to customers.
"Spoon". A stainless steel device with a long handle and a curved end used for applying sauce to prepared dough.
"Pan". A round metal device with a raised edge for holding dough prior to topping and baking.
"Walk-in". A refrigerated compartment of sufficient size to allow the individual to actually walk into the refrigerated compartment to obtain or store perishable items. Compartment may be sufficiently cold to freeze items.
"Freezer". A refrigerated box maintained at sufficient cold temperatures so as to freeze items stored inside.
"Ice Machine". A device that automatically receives water, freezes it, and stores it as ice in an attached storage bin.
"Soda Dispenser" (pop machine). A device that mixes syrup and carbonated water and dispenses carbonated soft beverage (soda, pop).
"Point of Sale Computer". Electronic device used in tracking orders, inventory, payroll information. Contains cash drawer used to make change for customer transactions, track paidouts, delivery orders, dispatching.
"FMS" Field Management System. Software used on the point of sale computer that provides management information necessary in managing the day to day operations of the restaurant.
Miscellaneous equipment such as a telephone, carry-out boxes and bags, hand towels, etc.
Serving tray, ticket book, bus tub, flatware and other small items.
Note: Many restaurants have additional equipment such as beer boxes, spaghetti magic machine, etc.
PLACES WHERE WORK IS PERFORMED: This work is performed on the employer's premises. Location of premises may vary throughout the employer's Company. This job description was developed by observing the work in process and from information provided by the management of Daland Corporation.
Were unique. You should be, too.
Were changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
Were different than most primary care providers. Were rapidly expanding and we need great people to join our team.
The Nurse Case Manager 1 (RN) is responsible for achieving positive patient outcomes and managing quality of care across the continuum of care. The incumbent in this role will first and foremost serve as an advocate for our patients. He/She works closely with other members of the care team to develop effective plans of care and high levels of care coordination. This care planning and coordination may follow the patient from our centers into acute and post-acute facilities, as well as, their home environments. The Nurse Case Manager 1 (RN) role also involves establishing relationships with patients families and care givers, primary care physicians, specialists, other care providers, social workers, other case managers and nurses, acute and post-acute facilities, home health care companies, and health plans. He/She adheres to strict departmental goals/objectives, standards of performance, regulatory compliance, quality patient care compliance and policies and procedures.
CORE JOB DUTIES/RESPONSIBILITIES:
- Manages and plans for transitions of care, discharge and post discharge follow-up for patients admitted to key, high-volume/high-priority hospitals.
- Establishes a trusting relationship with patients and their caregivers.
- Collaborates with clinical staff in the development and execution of the plan of care and achievement of goals. Reports variations to PCP/Transitional Care Physicians (TCP) and implements actions as appropriate.
- Builds relationships with preferred acute care providers (hospitalists, specialists, etc.).
- Directs referrals to preferred providers.
- Coordinates the integration of social services/case management functions in the pre-acute, ER, acute and post-acute setting. Coordinates the patient care, discharge and home planning processes with hospital case management departments, and other healthcare facilities.
- In conjunction with the PCP, Hospitalist, Medical Director, insurance case manager and the hospital case manager, coordinates the patient transition to the appropriate/least constrictive level of care using a preferred provider.
- Keeps the PCP aware of patient(s) condition via e-mail, DASH, HITS or other appropriate means of communication.
- Introduces self to patient/family and explains Nurse Case Managers role and processes to contact the Nurse Case Manager for questions, guidance and education.
- Provides high intensity engagement with patient and family.
- Facilitates patient/family conferences to review treatment goals and optimize resource utilization; provides family education and identifies post-hospital needs.
- Serves as a patient advocate. Enhances a collaborative relationship to maximize the patient/familys ability to make informed decisions.
- Addresses advanced care planning including treatment goals and advance directives.
- Refers cases to social worker (Hospital and ChenMed/JenCare/Dedicated) for complex psychosocial and economic needs.
- Refers cases where patient and/or family would benefit from counseling required to complete complex discharge plan to social worker.
- Reports observed or suspected child or adult abuse pursuant to mandated requirements.
- Obtains onsite and EMR access at priority facilities.
- Maintains clinical and progress notes for each patient receiving care and provides progress report to PCP and others as appropriate.
- Submits required documentation in a timely manner and in appropriate computer system.
- Participates in surveys, studies and special projects as assigned.
- Conducts concurrent medical record review using specific indicators and criteria as approved by medical staff. Acts as patient advocate: investigates and reports adverse occurrences, and performs staff education related to resource utilization, discharge planning and psychosocial aspects of healthcare delivery.
- Promotes effective and efficient utilization of clinical resources and mobilizes resources to assist in achieving desired clinical outcomes within specific timeframe.
- Conducts review for appropriate utilization of services from admission through discharge. Evaluates patient satisfaction and quality of care provided.
- Communicates with physicians at regular intervals throughout hospitalization and develops an effective working relationship. Assists physicians to maintain appropriate cost, case and desired patient outcomes.
- Coordinates the provision of social services to patients, families and significant others to enable them to deal with the impact of illness on individual family functioning and to achieve maximum benefits from healthcare services.
- Completes expanded assessment of patients and family needs at time of admission. Completes psychosocial assessment.
- Directs and participates in the development and implementation of patient care policies and protocols to provide advice and guidance in handling unusual cases or patient needs.
- Attends meetings as assigned
- Performs other duties as assigned and modified at managers discretion.
There are 4 Nurse Case Manager 1 Roles with additional Essential Job Functions:
Acute Case Manager (primarily hospital based)
Responsibilities include all the above Core duties/responsibilities plus the following:
- Identify appropriateness of inpatient vs. observation status.
- Identify and manage safety risk (complete a social assessment), identify functional status (ADLs and PT needs), discuss medications and self-management, identify and correct knowledge deficits.
- Implement the ACM Coaching program with the appropriate patient population.
- In markets as appropriate, when patient in SNF, in conjunction with the post-acute physician, coordinate the transition to a lower level of care as soon as appropriate using a preferred provider if further services are needed.
- Facilitate discharge to appropriate level of care and preferred providers
- Communicate discharge to all stakeholders including PCP, Center Manager and Community Case Manager.
- Document the appropriate date that the patient is medically discharged and update as appropriate.
- Contact the center manager to arrange for a follow-up PCP appointment prior to discharge and whenever possible, communicate this information to the patient/caregiver.
- As appropriate, discuss patients eligibility for CCM or DM programs and identify patient interest in participation.
- Coordinate acute UR physician meetings.
Community Case Manager (primarily clinic and community based)
Responsibilities include all the above Core duties/responsibilities plus the following:
- Provides telephonic or outpatient visits to patients at high-risk for readmissions (as identified by CM Plan) to the ER or hospital, to patients with active care planning requirements, to disease management patients per the Disease Management Plan and to others as referred via transitional care team, acute case managers and Transitional Care team.
- Visits may include evening and weekend hours with the goal of preventing ER visits or hospital admissions.
- Performs clinical functions including disease-oriented assessment and monitoring, medication monitoring, health education and self-care instructions in the outpatient setting.
Coordinate the Plan of Care:
- Conducts/coordinates initial case management assessment of patients to determine outpatient needs.
- Ensures individual plan of care reflects patient needs and services available.
- Makes recommendations to the team.
- Completes individual plan of care with patients and team members.
- Communicates instructions and methodologies as appropriate to ensure that the plan is implemented correctly.
- Assesses the environment of care, e.g., safety and security.
- Assesses the caregiver capacity and willingness to provide care.
- Assesses patient and caregiver educational needs.
- Coordinates, reports, documents and follows-up on Super Huddles and HPP/IDT meetings.
- Helps patients navigate health care systems, connecting them with community resources; orchestrates multiple facets of health care delivery and assists with administrative and logistical tasks.
- Coordinates the delivery of services to effectively address patient needs.
- Facilitates and coaches patients in using natural supports and mainstream community resources to address supportive needs.
- Maintains ongoing communication with families, community providers and others as needed to promote the health and well-being of patients.
- Establishes a supportive and motivational relationship with patients that support patient self-management
- Monitors the quality, frequency and appropriateness of HHA visits and other outpatient services.
- Assists patient and family with access to community/financial resources and refer cases to social worker as appropriate.
Community/Skilled Nursing Facility Case Manager (Community Case Manager Role with additional SNF duties as assigned)
Responsibilities include all the above Core duties/responsibilities plus the following:
- Community Case Manager role as above.
- CM telephonic or onsite visits to SNFs, communication with physical therapists (PT), social workers, patient and families as appropriate.
- Validates appropriate level of care/LOS.
- Validates Discharge plan for safe transition home, utilization of preferred providers or timely transition to long term care.
- Reminds patient of need for 4-day PCP post hospital/SNF discharge visit and future visits.
- Collaborates with payor onsite SNF CMs.
Transitional Case Manager (Blended Acute and Community Case Manager Roles)
Responsibilities include all the above Core duties/responsibilities plus the following:
- Acute and Community Case Manager roles as above.
KNOWLEDGE, SKILLS AND ABILITIES:
- Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
- Critical thinking skills required.
- Ability to work autonomously is required.
- Ability to monitor, assess and record patients progress and adjust and plan accordingly.
- Ability to plan, implement and evaluate individual patient care plans.
- Knowledge of nursing and case management theory and practice.
- Knowledge of patient care charts and patient histories.
- Knowledge of clinical and social services documentation procedures and standards.
- Knowledge of community health services and social services support agencies and networks.
- Organizing and coordinating skills.
- Ability to communicate technical information to non-technical personnel.
- Proficient in Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software.
- Ability and willingness to travel locally, regionally and nationwide up to 10% of the time.
- Spoken and written fluency in English.
- Bilingual preferred.
PAY RANGE:
$36.9 - $52.70 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
Were ChenMed and were transforming healthcare for seniors and changing Americas healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. Were growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in peoples lives every single day.
Current employees, if you want to apply to our internal career site, please click HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
Required
Preferred
Job Industries
- Other
Were unique. You should be, too.
Were changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
Were different than most primary care providers. Were rapidly expanding and we need great people to join our team.
The Nurse Case Manager 1 (RN) is responsible for achieving positive patient outcomes and managing quality of care across the continuum of care. The incumbent in this role will first and foremost serve as an advocate for our patients. He/She works closely with other members of the care team to develop effective plans of care and high levels of care coordination. This care planning and coordination may follow the patient from our centers into acute and post-acute facilities, as well as, their home environments. The Nurse Case Manager 1 (RN) role also involves establishing relationships with patients families and care givers, primary care physicians, specialists, other care providers, social workers, other case managers and nurses, acute and post-acute facilities, home health care companies, and health plans. He/She adheres to strict departmental goals/objectives, standards of performance, regulatory compliance, quality patient care compliance and policies and procedures.
CORE JOB DUTIES/RESPONSIBILITIES:
- Manages and plans for transitions of care, discharge and post discharge follow-up for patients admitted to key, high-volume/high-priority hospitals.
- Establishes a trusting relationship with patients and their caregivers.
- Collaborates with clinical staff in the development and execution of the plan of care and achievement of goals. Reports variations to PCP/Transitional Care Physicians (TCP) and implements actions as appropriate.
- Builds relationships with preferred acute care providers (hospitalists, specialists, etc.).
- Directs referrals to preferred providers.
- Coordinates the integration of social services/case management functions in the pre-acute, ER, acute and post-acute setting. Coordinates the patient care, discharge and home planning processes with hospital case management departments, and other healthcare facilities.
- In conjunction with the PCP, Hospitalist, Medical Director, insurance case manager and the hospital case manager, coordinates the patient transition to the appropriate/least constrictive level of care using a preferred provider.
- Keeps the PCP aware of patient(s) condition via e-mail, DASH, HITS or other appropriate means of communication.
- Introduces self to patient/family and explains Nurse Case Managers role and processes to contact the Nurse Case Manager for questions, guidance and education.
- Provides high intensity engagement with patient and family.
- Facilitates patient/family conferences to review treatment goals and optimize resource utilization; provides family education and identifies post-hospital needs.
- Serves as a patient advocate. Enhances a collaborative relationship to maximize the patient/familys ability to make informed decisions.
- Addresses advanced care planning including treatment goals and advance directives.
- Refers cases to social worker (Hospital and ChenMed/JenCare/Dedicated) for complex psychosocial and economic needs.
- Refers cases where patient and/or family would benefit from counseling required to complete complex discharge plan to social worker.
- Reports observed or suspected child or adult abuse pursuant to mandated requirements.
- Obtains onsite and EMR access at priority facilities.
- Maintains clinical and progress notes for each patient receiving care and provides progress report to PCP and others as appropriate.
- Submits required documentation in a timely manner and in appropriate computer system.
- Participates in surveys, studies and special projects as assigned.
- Conducts concurrent medical record review using specific indicators and criteria as approved by medical staff. Acts as patient advocate: investigates and reports adverse occurrences, and performs staff education related to resource utilization, discharge planning and psychosocial aspects of healthcare delivery.
- Promotes effective and efficient utilization of clinical resources and mobilizes resources to assist in achieving desired clinical outcomes within specific timeframe.
- Conducts review for appropriate utilization of services from admission through discharge. Evaluates patient satisfaction and quality of care provided.
- Communicates with physicians at regular intervals throughout hospitalization and develops an effective working relationship. Assists physicians to maintain appropriate cost, case and desired patient outcomes.
- Coordinates the provision of social services to patients, families and significant others to enable them to deal with the impact of illness on individual family functioning and to achieve maximum benefits from healthcare services.
- Completes expanded assessment of patients and family needs at time of admission. Completes psychosocial assessment.
- Directs and participates in the development and implementation of patient care policies and protocols to provide advice and guidance in handling unusual cases or patient needs.
- Attends meetings as assigned
- Performs other duties as assigned and modified at managers discretion.
There are 4 Nurse Case Manager 1 Roles with additional Essential Job Functions:
Acute Case Manager (primarily hospital based)
Responsibilities include all the above Core duties/responsibilities plus the following:
- Identify appropriateness of inpatient vs. observation status.
- Identify and manage safety risk (complete a social assessment), identify functional status (ADLs and PT needs), discuss medications and self-management, identify and correct knowledge deficits.
- Implement the ACM Coaching program with the appropriate patient population.
- In markets as appropriate, when patient in SNF, in conjunction with the post-acute physician, coordinate the transition to a lower level of care as soon as appropriate using a preferred provider if further services are needed.
- Facilitate discharge to appropriate level of care and preferred providers
- Communicate discharge to all stakeholders including PCP, Center Manager and Community Case Manager.
- Document the appropriate date that the patient is medically discharged and update as appropriate.
- Contact the center manager to arrange for a follow-up PCP appointment prior to discharge and whenever possible, communicate this information to the patient/caregiver.
- As appropriate, discuss patients eligibility for CCM or DM programs and identify patient interest in participation.
- Coordinate acute UR physician meetings.
Community Case Manager (primarily clinic and community based)
Responsibilities include all the above Core duties/responsibilities plus the following:
- Provides telephonic or outpatient visits to patients at high-risk for readmissions (as identified by CM Plan) to the ER or hospital, to patients with active care planning requirements, to disease management patients per the Disease Management Plan and to others as referred via transitional care team, acute case managers and Transitional Care team.
- Visits may include evening and weekend hours with the goal of preventing ER visits or hospital admissions.
- Performs clinical functions including disease-oriented assessment and monitoring, medication monitoring, health education and self-care instructions in the outpatient setting.
Coordinate the Plan of Care:
- Conducts/coordinates initial case management assessment of patients to determine outpatient needs.
- Ensures individual plan of care reflects patient needs and services available.
- Makes recommendations to the team.
- Completes individual plan of care with patients and team members.
- Communicates instructions and methodologies as appropriate to ensure that the plan is implemented correctly.
- Assesses the environment of care, e.g., safety and security.
- Assesses the caregiver capacity and willingness to provide care.
- Assesses patient and caregiver educational needs.
- Coordinates, reports, documents and follows-up on Super Huddles and HPP/IDT meetings.
- Helps patients navigate health care systems, connecting them with community resources; orchestrates multiple facets of health care delivery and assists with administrative and logistical tasks.
- Coordinates the delivery of services to effectively address patient needs.
- Facilitates and coaches patients in using natural supports and mainstream community resources to address supportive needs.
- Maintains ongoing communication with families, community providers and others as needed to promote the health and well-being of patients.
- Establishes a supportive and motivational relationship with patients that support patient self-management
- Monitors the quality, frequency and appropriateness of HHA visits and other outpatient services.
- Assists patient and family with access to community/financial resources and refer cases to social worker as appropriate.
Community/Skilled Nursing Facility Case Manager (Community Case Manager Role with additional SNF duties as assigned)
Responsibilities include all the above Core duties/responsibilities plus the following:
- Community Case Manager role as above.
- CM telephonic or onsite visits to SNFs, communication with physical therapists (PT), social workers, patient and families as appropriate.
- Validates appropriate level of care/LOS.
- Validates Discharge plan for safe transition home, utilization of preferred providers or timely transition to long term care.
- Reminds patient of need for 4-day PCP post hospital/SNF discharge visit and future visits.
- Collaborates with payor onsite SNF CMs.
Transitional Case Manager (Blended Acute and Community Case Manager Roles)
Responsibilities include all the above Core duties/responsibilities plus the following:
- Acute and Community Case Manager roles as above.
KNOWLEDGE, SKILLS AND ABILITIES:
- Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
- Critical thinking skills required.
- Ability to work autonomously is required.
- Ability to monitor, assess and record patients progress and adjust and plan accordingly.
- Ability to plan, implement and evaluate individual patient care plans.
- Knowledge of nursing and case management theory and practice.
- Knowledge of patient care charts and patient histories.
- Knowledge of clinical and social services documentation procedures and standards.
- Knowledge of community health services and social services support agencies and networks.
- Organizing and coordinating skills.
- Ability to communicate technical information to non-technical personnel.
- Proficient in Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software.
- Ability and willingness to travel locally, regionally and nationwide up to 10% of the time.
- Spoken and written fluency in English.
- Bilingual preferred.
PAY RANGE:
$36.9 - $52.70 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
Were ChenMed and were transforming healthcare for seniors and changing Americas healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. Were growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in peoples lives every single day.
Current employees, if you want to apply to our internal career site, please click HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
Required
Preferred
Job Industries
- Other
Were unique. You should be, too.
Were changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
Were different than most primary care providers. Were rapidly expanding and we need great people to join our team.
The Nurse Case Manager 1 (RN) is responsible for achieving positive patient outcomes and managing quality of care across the continuum of care. The incumbent in this role will first and foremost serve as an advocate for our patients. He/She works closely with other members of the care team to develop effective plans of care and high levels of care coordination. This care planning and coordination may follow the patient from our centers into acute and post-acute facilities, as well as, their home environments. The Nurse Case Manager 1 (RN) role also involves establishing relationships with patients families and care givers, primary care physicians, specialists, other care providers, social workers, other case managers and nurses, acute and post-acute facilities, home health care companies, and health plans. He/She adheres to strict departmental goals/objectives, standards of performance, regulatory compliance, quality patient care compliance and policies and procedures.
CORE JOB DUTIES/RESPONSIBILITIES:
- Manages and plans for transitions of care, discharge and post discharge follow-up for patients admitted to key, high-volume/high-priority hospitals.
- Establishes a trusting relationship with patients and their caregivers.
- Collaborates with clinical staff in the development and execution of the plan of care and achievement of goals. Reports variations to PCP/Transitional Care Physicians (TCP) and implements actions as appropriate.
- Builds relationships with preferred acute care providers (hospitalists, specialists, etc.).
- Directs referrals to preferred providers.
- Coordinates the integration of social services/case management functions in the pre-acute, ER, acute and post-acute setting. Coordinates the patient care, discharge and home planning processes with hospital case management departments, and other healthcare facilities.
- In conjunction with the PCP, Hospitalist, Medical Director, insurance case manager and the hospital case manager, coordinates the patient transition to the appropriate/least constrictive level of care using a preferred provider.
- Keeps the PCP aware of patient(s) condition via e-mail, DASH, HITS or other appropriate means of communication.
- Introduces self to patient/family and explains Nurse Case Managers role and processes to contact the Nurse Case Manager for questions, guidance and education.
- Provides high intensity engagement with patient and family.
- Facilitates patient/family conferences to review treatment goals and optimize resource utilization; provides family education and identifies post-hospital needs.
- Serves as a patient advocate. Enhances a collaborative relationship to maximize the patient/familys ability to make informed decisions.
- Addresses advanced care planning including treatment goals and advance directives.
- Refers cases to social worker (Hospital and ChenMed/JenCare/Dedicated) for complex psychosocial and economic needs.
- Refers cases where patient and/or family would benefit from counseling required to complete complex discharge plan to social worker.
- Reports observed or suspected child or adult abuse pursuant to mandated requirements.
- Obtains onsite and EMR access at priority facilities.
- Maintains clinical and progress notes for each patient receiving care and provides progress report to PCP and others as appropriate.
- Submits required documentation in a timely manner and in appropriate computer system.
- Participates in surveys, studies and special projects as assigned.
- Conducts concurrent medical record review using specific indicators and criteria as approved by medical staff. Acts as patient advocate: investigates and reports adverse occurrences, and performs staff education related to resource utilization, discharge planning and psychosocial aspects of healthcare delivery.
- Promotes effective and efficient utilization of clinical resources and mobilizes resources to assist in achieving desired clinical outcomes within specific timeframe.
- Conducts review for appropriate utilization of services from admission through discharge. Evaluates patient satisfaction and quality of care provided.
- Communicates with physicians at regular intervals throughout hospitalization and develops an effective working relationship. Assists physicians to maintain appropriate cost, case and desired patient outcomes.
- Coordinates the provision of social services to patients, families and significant others to enable them to deal with the impact of illness on individual family functioning and to achieve maximum benefits from healthcare services.
- Completes expanded assessment of patients and family needs at time of admission. Completes psychosocial assessment.
- Directs and participates in the development and implementation of patient care policies and protocols to provide advice and guidance in handling unusual cases or patient needs.
- Attends meetings as assigned
- Performs other duties as assigned and modified at managers discretion.
There are 4 Nurse Case Manager 1 Roles with additional Essential Job Functions:
Acute Case Manager (primarily hospital based)
Responsibilities include all the above Core duties/responsibilities plus the following:
- Identify appropriateness of inpatient vs. observation status.
- Identify and manage safety risk (complete a social assessment), identify functional status (ADLs and PT needs), discuss medications and self-management, identify and correct knowledge deficits.
- Implement the ACM Coaching program with the appropriate patient population.
- In markets as appropriate, when patient in SNF, in conjunction with the post-acute physician, coordinate the transition to a lower level of care as soon as appropriate using a preferred provider if further services are needed.
- Facilitate discharge to appropriate level of care and preferred providers
- Communicate discharge to all stakeholders including PCP, Center Manager and Community Case Manager.
- Document the appropriate date that the patient is medically discharged and update as appropriate.
- Contact the center manager to arrange for a follow-up PCP appointment prior to discharge and whenever possible, communicate this information to the patient/caregiver.
- As appropriate, discuss patients eligibility for CCM or DM programs and identify patient interest in participation.
- Coordinate acute UR physician meetings.
Community Case Manager (primarily clinic and community based)
Responsibilities include all the above Core duties/responsibilities plus the following:
- Provides telephonic or outpatient visits to patients at high-risk for readmissions (as identified by CM Plan) to the ER or hospital, to patients with active care planning requirements, to disease management patients per the Disease Management Plan and to others as referred via transitional care team, acute case managers and Transitional Care team.
- Visits may include evening and weekend hours with the goal of preventing ER visits or hospital admissions.
- Performs clinical functions including disease-oriented assessment and monitoring, medication monitoring, health education and self-care instructions in the outpatient setting.
Coordinate the Plan of Care:
- Conducts/coordinates initial case management assessment of patients to determine outpatient needs.
- Ensures individual plan of care reflects patient needs and services available.
- Makes recommendations to the team.
- Completes individual plan of care with patients and team members.
- Communicates instructions and methodologies as appropriate to ensure that the plan is implemented correctly.
- Assesses the environment of care, e.g., safety and security.
- Assesses the caregiver capacity and willingness to provide care.
- Assesses patient and caregiver educational needs.
- Coordinates, reports, documents and follows-up on Super Huddles and HPP/IDT meetings.
- Helps patients navigate health care systems, connecting them with community resources; orchestrates multiple facets of health care delivery and assists with administrative and logistical tasks.
- Coordinates the delivery of services to effectively address patient needs.
- Facilitates and coaches patients in using natural supports and mainstream community resources to address supportive needs.
- Maintains ongoing communication with families, community providers and others as needed to promote the health and well-being of patients.
- Establishes a supportive and motivational relationship with patients that support patient self-management
- Monitors the quality, frequency and appropriateness of HHA visits and other outpatient services.
- Assists patient and family with access to community/financial resources and refer cases to social worker as appropriate.
Community/Skilled Nursing Facility Case Manager (Community Case Manager Role with additional SNF duties as assigned)
Responsibilities include all the above Core duties/responsibilities plus the following:
- Community Case Manager role as above.
- CM telephonic or onsite visits to SNFs, communication with physical therapists (PT), social workers, patient and families as appropriate.
- Validates appropriate level of care/LOS.
- Validates Discharge plan for safe transition home, utilization of preferred providers or timely transition to long term care.
- Reminds patient of need for 4-day PCP post hospital/SNF discharge visit and future visits.
- Collaborates with payor onsite SNF CMs.
Transitional Case Manager (Blended Acute and Community Case Manager Roles)
Responsibilities include all the above Core duties/responsibilities plus the following:
- Acute and Community Case Manager roles as above.
KNOWLEDGE, SKILLS AND ABILITIES:
- Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
- Critical thinking skills required.
- Ability to work autonomously is required.
- Ability to monitor, assess and record patients progress and adjust and plan accordingly.
- Ability to plan, implement and evaluate individual patient care plans.
- Knowledge of nursing and case management theory and practice.
- Knowledge of patient care charts and patient histories.
- Knowledge of clinical and social services documentation procedures and standards.
- Knowledge of community health services and social services support agencies and networks.
- Organizing and coordinating skills.
- Ability to communicate technical information to non-technical personnel.
- Proficient in Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software.
- Ability and willingness to travel locally, regionally and nationwide up to 10% of the time.
- Spoken and written fluency in English.
- Bilingual preferred.
PAY RANGE:
$36.9 - $52.70 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
Were ChenMed and were transforming healthcare for seniors and changing Americas healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. Were growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in peoples lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
Required
Preferred
Job Industries
- Other
WHO WE ARE
High Rise Financial is a fast-growing financial and medical liens company. We have two service offerings:
- Plaintiff Cash Funding: We provide money upfront to clients who are hurt due to an accident, instead of having to wait for their legal case to settle. We take pride in helping our community by keeping our injured clients financially afloat during difficult times due to an accident that was not their fault.
- Doctors and Surgery Centers on Lien: We have a network of doctors, surgery centers and hospitals that treat personal injury victims on lien. We provide funding for surgery centers and hospital fees. We also assist with doctor scheduling and coordinating client medical care.
We are quickly becoming a leader in the space known for our high ethical standards, clearly defined terms, and fair repayment for personal injury victims. High Rise Financial provides law firms with a trusted source to refer their clients and buy them time to get the award amounts their clients deserve.
Don’t take our word for it. Check out our Google and Yelp reviews and come be a part of our winning team!
WHAT YOU’LL DO
Important: This role may involve extensive regional travel. The position also requires frequent travel to surrounding states for law firm meetings, conferences, etc. including regular 2-3+ hour drives, short flights, and overnight stays in hotels.
As an Account Manager Outside Sales, the following will be your duties:
- Meeting sales targets to increase revenue.
- As an account manager, you will build and maintain relationships with personal injury law firms to expand our attorney referral base.
- Take lawyers, paralegals, and case managers out to lunches, dinners, and meetings to grow and maintain relationships with personal injury firms.
- Attend legal events, legal networking events, and trade shows to meet attorneys and paralegals.
- In addition to face-to-face meetings, you will make contacts via inside sales using our CRM sales software.
- Maintain records of all sales leads and/or customer accounts.
- Educate law firms on how our services can benefit them and their clients.
- Exercise diligence in planning, follow-up, and closing deals by working with law firm personnel to facilitate the accumulation and prompt return of requisite documents.
WHAT TO EXPECT
- Potential for extensive weekday travel depending on territory needs
WHAT YOU’LL NEED
- Must have 2+ years of inside or outside sales experience.
- Demonstrated success in building relationships, meeting goals, and delivering results.
- Proficiency in developing sales strategies and utilizing performance metrics.
- Familiarity with MS Office and Salesforce preferred.
- Strong written and verbal communication skills.
- Effective organizational and leadership abilities.
- Proven problem-solving skills.
- High energy, ambitious, and reliable with a positive demeanor.
- Comfortable cultivating relationships in social settings.
- Ability to work independently in a fast-paced environment.
- Excellent organizational, planning, and multitasking abilities
BENEFITS
- Compensation: Earning potential over $115,000 annually
- Base Salary $60,000 to $80,000 annually (depending on experience & state residency as we have positions available across the county).
- Commission $15,000 to $55,000 per year is the practical range but since we have no cap, exceptional employees can exceed that high mark
- Work from home – enjoy your own space!
- Health, Dental, and Vision insurance provided with full-time employment
- Paid holidays and paid time off
- 401K or a Roth IRA
- Fast-growing company with room for growth!
KEYWORDS
account manager, outside sales, acct. manager, sales, remote, room for growth, account manager, outside sales, acct. manager, sales, remote, room for growth, account manager, outside sales, acct. manager, sales, remote, room for growth, account manager, outside sales, acct. manager, sales, remote, , room for growth, account manager, outside sales, acct. manager, sales, remote, , room for growth, account manager, outside sales, acct. manager, sales, remote, , account manager, outside sales, acct. manager, sales, remote, , account manager, outside sales, sales, remote, , account manager, outside sales, sales, remote, , account manager, outside sales, sales, remote, , account manager, outside sales, account manager, outside sales, account manager, outside sales, account manager, outside sales, account manager, outside sales
Remote working/work at home options are available for this role.
At Penske, we look for dedicated individuals who thrive in a collaborative environment.
If you have HR functional experience and skills, e.g., managing associate performance, leading difficult discussions, developing associates, ability to anticipate evolving business, we are interested in hearing from you, including if this experience was gained during time spent in a Penske operational role.
The District Human Resources Manager is a valued member of the Human Resources and Field Operations teams, reporting directly to the District Manager, with a dotted line to the Area Human Resources Manager who aligns with Field Operations and corporate HR.
This position will be an important member of the District Leadership team supporting a district comprised of X number locations across a geography that includes (highlight a few key cities in the district).
In this role, you will collaborate with the District Leadership team to foster a culture of engagement where all associates feel supported to do their best work and enjoy a sense of pride and commitment.
This role will tailor Regional human capital plans to enable an engaged workforce to meet the needs of customers.
In this role, you will implement HR practices and processes that align with organizational initiatives across a defined District, mitigating risk and ensuring compliance.
Major Responsibilities: Retention and New Associate Experience • Administer and facilitate the District’s New Associate Experience onboarding program.
• Lead, coach, and support the onboarding Ambassadors throughout the district.
• Support and train managers to ensure the new associates are provided the appropriate support during their onboarding experience.
• Identify trends and areas for improvement with information gained from the onboarding program, exit interviews, associate feedback, etc.
• Identify and propose solutions to address local retention challenges in collaboration with your Area Human Resources Manager and District Manager.
Talent Management • Guide District team development through coaching leaders in people management, process, and functional associate development.
• Coach supervisors and managers on the creation and follow through of impactful development plans and discussions for their associates.
• Monitor development plans to ensure progress and escalate to District Manager if course correction is needed.
• Prepare documents and reports for district-level succession planning and quarterly talent review discussions.
• Execute on the Area training plan Partner with location leaders to ensure associates receive and complete functional training.
Deliver new supervisor/manager onboarding to role training.
Facilitate just-in-time training and coaching of leaders during mid-year check-ins, annual performance reviews, and merit process.
Ensure technical training occurs consistently across the workforce.
Talent Acquisition and Workforce Planning • Collaborate with all departments to identify and propose appropriate staffing levels based on analysis of growth trends, and workforce planning tools.
• Provides staffing support to leadership by collaborating on recruiting efforts, including building local technical school, University & College partnerships.
• Create a connection between the field recruiters and the District Manager to create and plan a recruiting strategy and prioritize efforts.
Associate and Labor Relations • Proactively build relationships at locations that help support a positive culture and engaging environment.
• Develop and sustain a workplace that mirrors our Employee Value Proposition through the following: Advise associates and management on the interpretation of human resources policies, programs, procedures, and collective bargaining agreements.
Participate in investigations of associates concerns, prepare summaries, and collaborate with Area HR Manager on recommendations.
• Support Area HR Managers in partnering with Labor Relations, conducting location risk assessments, and reinforcing the goals of Positive Associate Relations training.
HR Expertise & Compliance • Remain aware of employment laws applicable to locations, including but not limited to state and local paid sick leave laws.
• Effectively communicate and follow up to maintain required legal compliance through regular analysis and ensure consistent practices are followed according to Penske policies.
• Focus on compensation parity, wage-hour, I-9 and Associate Handbook acknowledgment compliance.
• Ensures all company and legally mandated training obligations are met including Harassment Prevention, Reasonable Suspicion and Workplace Violence.
• Escalate compensation issues to the Area HR Manager and work with centralized compensation to enact plans to address.
• Partner with specialized, dedicated corporate resources for issues such as diversity & inclusion, leave of absence, accommodations, benefits, unemployment, workers compensation, and safety.
Acquisitions & New Business Opportunities: • Leads the integration, execution and follow-up needed to successfully assimilate new associates into our culture.
• Provide ongoing support of the integration process with consistent onsite meetings, onboarding, staffing, training, etc.
Other projects and tasks as assigned by supervisor.
Qualifications: • At least 3 years of experience in a Human Resources role (generalist, specialist, recruiting) required, or relevant field operations experience will be considered for internal candidates with at least 3 years of demonstrated success with Penske.
• Bachelor’s degree required.
• SHRM or HRCI Certification(s) preferred (i.e., PHR, SHRM-CP).
• Some knowledge of employment law and regulatory compliance issues preferred (additional knowledge may be required in certain states, such as CA, MA, WA, OR etc.) • Demonstrated presentation skills, including strong oral and writing capabilities; ability to clearly communicate compelling messages.
• Ability to collect, compile, and analyze information and data.
• Establish and maintain working relationships.
• Must possess a high-level of honesty, integrity, and ethics.
• Skilled operation of variety of computer software programs, including Microsoft Word, Excel, and PowerPoint, and have a basic understanding of enterprise wide HRIS systems.
• Valid Driver's License and willingness to travel as necessary.
• Ability to travel 30-50% within home district which could include overnight travel based on need.
A successful candidate will work primarily from an assigned field location and spend 30-50% of their work week traveling to locations within their assigned district as the business requires.
• Ability to work the required schedule, work at the specific location required.
• Requirements: complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening.
How Penske takes care of you: • This role is supported by a robust onboarding plan and strong role development plan to help you advance your HR skills including the obtainment of your SHRM-CP/HRCI-PHR certification within 12 months of accepting the position.
• This position offers competitive salary, including bonus eligibility, strong benefits and retirement programs and a company service vehicle.
Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit.
The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms.
The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Salary: $68,000-$91,200/yr Penske is an Equal Opportunity Employer About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward.
With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success.
Visit Go Penske to learn more.
Job Category: Human Resources Job Family: Human Resources Address: 10755 Bigge Street Primary Location: US-CA-San Leandro Employer: Penske Truck Leasing Co., L.P.
Req ID: 2602512
At Penske, we look for dedicated individuals who thrive in a collaborative environment.
If you have HR functional experience and skills, e.g., managing associate performance, leading difficult discussions, developing associates, ability to anticipate evolving business, we are interested in hearing from you, including if this experience was gained during time spent in a Penske operational role.
The District Human Resources Manager is a valued member of the Human Resources and Field Operations teams, reporting directly to the District Manager, with a dotted line to the Area Human Resources Manager who aligns with Field Operations and corporate HR.
This position requires daily in-person presence at one of approximately eight locations across a geography that includes the Harrisburg, York, Carlisle and Cleona, PA; and Frederick, Hagerstown and Cumberland, MD locations.
In this role, you will collaborate with the District Leadership team to foster a culture of engagement where all associates feel supported to do their best work and enjoy a sense of pride and commitment.
This role will tailor Regional human capital plans to enable an engaged workforce to meet the needs of customers.
In this role, you will implement HR practices and processes that align with organizational initiatives across a defined District, mitigating risk and ensuring compliance.
Major Responsibilities: Retention and New Associate Experience • Administer and facilitate the District’s New Associate Experience onboarding program.
• Lead, coach, and support the onboarding Ambassadors throughout the district.
• Support and train managers to ensure the new associates are provided the appropriate support during their onboarding experience.
• Identify trends and areas for improvement with information gained from the onboarding program, exit interviews, associate feedback, etc.
• Identify and propose solutions to address local retention challenges in collaboration with your Area Human Resources Manager and District Manager.
Talent Management • Guide District team development through coaching leaders in people management, process, and functional associate development.
• Coach supervisors and managers on the creation and follow through of impactful development plans and discussions for their associates.
• Monitor development plans to ensure progress and escalate to District Manager if course correction is needed.
• Prepare documents and reports for district-level succession planning and quarterly talent review discussions.
• Execute on the Area training plan Partner with location leaders to ensure associates receive and complete functional training.
Deliver new supervisor/manager onboarding to role training.
Facilitate just-in-time training and coaching of leaders during mid-year check-ins, annual performance reviews, and merit process.
Ensure technical training occurs consistently across the workforce.
Talent Acquisition and Workforce Planning • Collaborate with all departments to identify and propose appropriate staffing levels based on analysis of growth trends, and workforce planning tools.
• Provides staffing support to leadership by collaborating on recruiting efforts, including building local technical school, University & College partnerships.
• Create a connection between the field recruiters and the District Manager to create and plan a recruiting strategy and prioritize efforts.
Associate and Labor Relations • Proactively build relationships at locations that help support a positive culture and engaging environment.
• Develop and sustain a workplace that mirrors our Employee Value Proposition through the following: Advise associates and management on the interpretation of human resources policies, programs, procedures, and collective bargaining agreements.
Participate in investigations of associates concerns, prepare summaries, and collaborate with Area HR Manager on recommendations.
• Support Area HR Managers in partnering with Labor Relations, conducting location risk assessments, and reinforcing the goals of Positive Associate Relations training.
HR Expertise & Compliance • Remain aware of employment laws applicable to locations, including but not limited to state and local paid sick leave laws.
• Effectively communicate and follow up to maintain required legal compliance through regular analysis and ensure consistent practices are followed according to Penske policies.
• Focus on compensation parity, wage-hour, I-9 and Associate Handbook acknowledgment compliance.
• Ensures all company and legally mandated training obligations are met including Harassment Prevention, Reasonable Suspicion and Workplace Violence.
• Escalate compensation issues to the Area HR Manager and work with centralized compensation to enact plans to address.
• Partner with specialized, dedicated corporate resources for issues such as diversity & inclusion, leave of absence, accommodations, benefits, unemployment, workers compensation, and safety.
Acquisitions & New Business Opportunities: • Leads the integration, execution and follow-up needed to successfully assimilate new associates into our culture.
• Provide ongoing support of the integration process with consistent onsite meetings, onboarding, staffing, training, etc.
Other projects and tasks as assigned by supervisor.
Job Qualifications: • At least 3 years of experience in a Human Resources role (generalist, specialist, recruiting) required, or relevant field operations experience will be considered for internal candidates with at least 3 years of demonstrated success with Penske.
• Bachelor’s degree required.
• SHRM or HRCI Certification(s) preferred (i.e., PHR, SHRM-CP).
• Some knowledge of employment law and regulatory compliance issues preferred (additional knowledge may be required in certain states, such as CA, MA, WA, OR etc.) • Demonstrated presentation skills, including strong oral and writing capabilities; ability to clearly communicate compelling messages.
• Ability to collect, compile, and analyze information and data.
• Establish and maintain working relationships.
• Must possess a high-level of honesty, integrity, and ethics.
• Skilled operation of variety of computer software programs, including Microsoft Word, Excel, and PowerPoint, and have a basic understanding of enterprise wide HRIS systems.
• Valid Driver's License and willingness to travel as necessary.
• Ability to travel 30-50% within home district which could include overnight travel based on need.
A successful candidate will work primarily from an assigned field location and spend 30-50% of their work week traveling to locations within their assigned district as the business requires.
• Ability to work the required schedule, work at the specific location required.
• Requirements: complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening.
How Penske takes care of you: • This role is supported by a robust onboarding plan and strong role development plan to help you advance your HR skills including the obtainment of your SHRM-CP/HRCI-PHR certification within 12 months of accepting the position.
• This position offers competitive salary, including bonus eligibility, strong benefits and retirement programs and a company service vehicle.
Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit.
The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms.
The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward.
With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success.
Visit Go Penske to learn more.
Job Category: Human Resources Job Family: Human Resources Address: 801 Katie Court Primary Location: US-PA-Harrisburg Employer: Penske Truck Leasing Co., L.P.
Req ID: 2602872
Work Shift
Night (United States of America)
Job Summary:
The assistant nurse manager is a registered professional nurse who provides support and works in conjunction with the nurse manager of a specific unit(s) or service. He/she is viewed as aspiring to be a nurse manager and through this role to learn additional knowledge and skills through experience and mentoring by the nurse manager and the hospital/system. The assistant nurse manager must possess very good skills in communication and teamwork and serve as a mentor for others while learning the responsibilities of his/her role. Together with the nurse manager, the assistant nurse manager uses his/her knowledge and skills to promote the creation of a center of excellence for staff recruitment and retention and clinical and business outcomes. The assistant nurse manager upholds the nurse manager's direction and actively leads staff in the performance of their daily activities and participates in their performance reviews, as well as coaching and counseling as appropriate.
In collaboration with the nurse manager, holds staff accountable for the delivery of care and services through effective communication, observation, and the management and measurement of specific interventions/practices and their associated outcomes. This key leader plays a significant role in assisting the nurse manager in achieving clinical and financial goals along with management of human/material resources as delegated. He/she also plays a pivotal role in staff recruitment, mentoring and retention. He/She models the way to foster teamwork and collaboration with physicians, staff, patients and other departments. Role specific competencies, responsibilities, roles and functions are based on Professional Practice
Model, 5 Star Nursing.
It is expected that all RN Assistant Nurse Managers are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. As a member of the patient services team, it is expected the individual upholds the voice of the patient, system policies and procedures while supporting service excellence goals..
Core Responsibilities and Essential Functions:
Resources and Support
* Engages staff in decision making via shared governance processes and partners with others to promote patient centered care and service excellence. Supports the nurse manager as his/her designee and provides evolving leadership and management skills for a specific business/clinical unit(s)
* Represents the organization positively to the community, building credibility and is a member of ones professional organization
* Serves to support the charge nurse and other nurse leaders on the unit to promote the effective running of the care delivery system and ensures that the clinical processes of care are working as intended serves as a resource for all staff and accepts additional responsibilities in the nurse managers absence.
* Assists with budget development and supports monitoring and meeting fiscal outcomes for the work unit. Self-directed in learning how to apply lean and other quality skills to reduce waste and improve performance of operations and clinical systems of care.
Interdisciplinary Teamwork and Collaboration
* Effectively communicates to diverse workforce and enjoys mentoring others while learning the necessary skills for progressive responsibilities in nursing management. Works in collaboration with the nurse manager to hold all staff at point of care accountable for performance standards
* Creates opportunities for self and staff to grow and implements a healthy, safe, desirable work place that ensure for the retention and recruitment of qualified staff now and in the future.
Exemplary Practice and Outcomes
* Promote staff competency in clinical care delivery
* Holds self and staff to the highest professional and ethical standards, ensuring corporate compliance standards, clinical competency, etc. are met. Is an active member of ones professional community and serves as a role model for professional nursing practice and nursing leadership
* Successfully works with nurse managers to employ change management strategies and instills in self and others the curiosity to explore new knowledge and ideas
Professional Development
* Represents the organization positively to the community, building credibility and as a member of ones professional organization.
* Seeks opportunities to advance knowledge and skills through formal and informal educational offerings to enhance understanding of how health care is financed and how to manage a diverse nursing workforce
Evidence Based Practice and Research
* Promotes Evidence based practice, nursing research and performance improvement in nursing. Participates in activities such as value analysis as part of the decision making process in evaluating patient care products.
* Effectively identifies areas of performance improvement of staff and clinical systems. Supports nurse leader projects to improve the same - includes assuring service meets or exceed licensure, regulatory and accreditation standards
* Advances managerial skills to effectively use data and evidence to support decision making for clinical and operational responsibilities and demonstrates awareness of legal and ethical issues related to patient and staff data, information and confidentiality
Performs other duties as assigned
Complies with all Wellstar Health System policies, standards of work, and code of conduct.
Required Minimum Education:
- Bachelors Nursing or Masters Nursing
Required Minimum License(s) and Certification(s):
All certifications are required upon hire unless otherwise stated.
- RN - Reg Nurse (Single State) or RN-COMPACT - RN - Multi-state Compact
- BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor
Additional License(s) and Certification(s):
National certification in nursing administration Upon Hire Preferred
Required Minimum Experience:
Minimum 3 years of clinical experience Required
Required Minimum Skills:
Should possess excellent verbal and written communication skills and relationship building;
desires to see progressive nursing management roles and enjoys/seeks opportunities to coach and mentor others.
Seeks to learn and demonstrate progressive skills in the business of managing a patient care unit or service by obtaining the commitment and productivity of nursing staff.
Must be a continuous learner who seeks to better understands health care financing;
strategy and operations for running a business unit(s); and effectively employ data and technology to support work processes and make decisions. Supports shared governance or shared decision making;
manage the design and delivery of care that in based on evidence and focused on quality and safety.
Demonstrates interest and aptitude to achieve knowledge of risk management and various accreditation/regulations/licensing requirements.
Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
Assistant Store Manager
Location
MD - Bethesda - Bethesda - 4370
Classification
Full-Time
Job Summary
As an Assistant Store Manager (ASM), you support the Paper Source vision by providing customers with a place where they can find their own creativity and shop with us again and again. You enjoy working with people, are energized by your passion for helping customers and model excellent service every day. As the deputy to the store manager (SM), you focus on the look and consistent presentation of our stores, empowered to make decisions, ensuring the shopping experience for our customers is to their satisfaction. You communicate consistently with your store manager on your ideas to ensure this experience and drive this through our people, actively participating in team development. In your role, you ensure sales and profit through your ability to leverage resources which results in teams who can provide best in class service to our customers. As a leader, you work collaboratively with the team, inspiring creativity and ensuring you have a store where team members are happy and engaged doing what they enjoy: talking about and selling fun and creative products and services.
• As an Assistant Store Manager (ASM), you ensure the smooth running of your store through your strong leadership and deployment of the store team.
• Demonstrate effective ownership of key responsibilities to supervise and lead the store team and operations, ensuring smooth day-to-day routines & procedures. Hold the store team accountable for consistent standards appropriate for their position, addressing opportunities promptly and fairly. Manage developmental priorities within the team, ensuring well-rounded abilities and skill sets exist to meet the demands of the store and ensure that the potential of individual members is realized, working with the Store Manager, Area Manager, Regional Manager as needed.
• As an Assistant Store Manager who supports the Sales Leads, Senior Sales Leads, and Customer Sales Associates, you will be expected to be a leader and put the proper emphasis on building an incredible team and creating positive employee experiences. Success will come from your engagement and accountability in the ongoing commitment to our store’s talent as you recruit, interview, train, and develop talented team members.
• Support solid execution of associate rosters and schedules aligning with the budget and business needs so store scheduling is balanced and staffed to effectively and smoothly run the store, collaborating with Store Manager, Area Manager or Regional Manager as appropriate.
• As an ASM you will continue to develop your leadership skills to effectively guide and direct the Sales Leads, Sr. Sales Leads, and Customer Sales Associates and to hold this team accountable to strong, consistent performance. You will continue to deliver results through the ability to effectively and strategically lead, supervise, motivate, and ensure accountability of your team to perform in a performance driven culture.
What You Do:
• Ensure consistent, friendly and informed service to customers, first by the example you set and second by the training and delivery of best-in-class service by the store team.
• Ensure a vibrant store through the execution of visual merchandising and replenishment standards, showing a commitment to maintaining a neat, tidy, shoppable and inviting presentation.
• Drive top line sales by guiding the entire team to leverage key campaigns and services, such as new item launches, promotions, enterprise orders, etc., to actively hand sell and engage in conversation with every customer.
• Partner and provide insight and ongoing feedback on associate achievements and/or performance concerns. As an Assistant Manager you will be expected to provide meaningful input for performance reviews, hiring decisions, associate promotions, and disciplinary decisions. Communicating examples and contributing to the creation of documentation as appropriate.
• Develop the Sr. Sales Leads, Sales Leads, and Customer Sales Associates, through engagement and coaching; work with the team by providing performance feedback to assess and focus on individual strengths, and when associates’ interests align, work to train and advance their potential for career pathing within the company. Provide coaching through their experiences, observations and examples with associates, and play an active role to assess when performance merits to recommend the associate for further development in the store.
• Assess the store from the customer’s perspective and use insight to seek and influence improvements.
• Drive results during assigned Manager on Duty (MOD) segments by delivering sales and behaviors that meet the store’s performance targets and coaching other store team leaders to develop MOD skills.
• Ensure the achievement of sales goals and deliver operational excellence to maximize efficiency and minimize loss through timely execution of all processes.
• Ensure compliance to Company standards as it pertains to safety, customer experience and all store operations, including asset protection (controlling shrink, expense, and payroll).
• Communicate with your store team respectfully and with urgency on key issues and messages, creating a culture that demonstrates the values of the company.
• Open and close the building, ensuring the safety of our employees and customers.
• Work on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing).
Knowledge & Experience:
• Exhibit solid product knowledge and strong understanding of the current trends.
• Enthusiasm for the product is reflected in the excellent standards of service for the local community.
• Experience in managing and developing employees at all levels.
• Effective organization, planning and prioritization of workload.
• Able to delegate and work through others.
• Ability to communicate effectively and comfortably.
• Experience building collaborative and productive working relationships at all levels.
• Consistently deliver honest and constructive feedback.
• Demonstrate passion about customer service and knowledge and/or a desire to learn about our brand/products.
• Minimum of two years of supervisory experience in a retail environment.
Expected Behaviors:
• Prioritize customer experience above all else.
• Commit to and develop associates.
• Execute visual merchandising and replenishment standards flawlessly.
• Drive results through thoughtful development.
• Provide feedback, coaching and development.
• Can empathize with and understand people.
• Enjoy working with people and engaging with others.
• Demonstrate collaboration and ability to adjust style to meet individual needs.
• Provide clear directions, monitor progress and provide appropriate feedback when running the store.
• Understand key financial indicators and make good decisions to drive positive results.
• Solve problems through good decision making, including in ambiguous situations.
• Know the most effective and efficient processes to get things done with a focus on continuous improvement.
• Motivate a team of people through engagement, focused dialogue and feedback.
• Is open to feedback and can reflect on this insight to develop and grow.
• Show adaptability and work with a sense of urgency all the time.
Notes
An employee in this position can expect a hourly rate starting of $21.75
Benefits:
Part-time less than 20 hours per week: Sick pay equal to 1 hour for every 30 hours worked, Employee Discount
Part-time 2 per week: 24 – 34 hours of sick time each year based on your scheduled hours, Employee Discount, 1 week of vacation your first year and 2 weeks thereafter based on your scheduled hours, 1 Personal Day your first year and 2 days thereafter, 6 Company Holidays, 401(k)
Full Time 30+ hours per week: 36-48 hours of sick time each year based on your scheduled hours, Employee Discount, 1 week of vacation your first year and 2 years thereafter based on your scheduled hours, 1 Personal Day your first year and 2 days thereafter, 6 Company Holidays, 401(k). Employee may enroll in Benefits for themselves and eligible dependents which includes Medical Benefits, Vision Benefits, Dental Benefits. Employee is eligible to participate in additional benefits which includes Disability, Life Insurance, Transit, Tuition Reimbursement.
Full Job Description:
ONIVERSE is looking for a dynamic District Manager based in New York to join its Sales Force and bring the Calzedonia brand to success!
Job Title: District Manager of Washington DC
Department: Sales Force
Reports to: Regional Manager
Location: VA/MD
Direct Reports: 3 Store Managers (overseeing 3 stores between VA and MD)
FLSA: Exempt
Travel: 90% (between all the locations)
Annual Salary: $65/$75K USD
Job Overview:
The District Manager is the reference point for the stores of a certain geographic region, supporting them with the aim of maximizing sales outcomes. The District Manager works alongside the Store Managers to align all the stores with the relevant brand’s sales and visual
merchandising policies. In addition, through consistent visits, he or she passionately trains and
guides the staff to reach the established goals, standing out as an example within the store and
the Sales Force team.
To ensure the comprehensive management of the region, the District Manager also constantly
monitors sales and schedule weekly touch bases with Store Managers and store visits.
Responsibilities:
You will be working in collaboration with your Regional Manager and will be
in charge of the following:
• Constant analysis and monitoring of sales for multiple locations
• Setting up of the stores according to the specific brand’s commercial and visual merchandising policies
• Communicating company values to in-store staff so as to guarantee high quality service and gain customer loyalty
• Managing stocks and products assortment in cooperation with the Store Managers
• Acting as an example and leader for stores in your district
• Conduct weekly touch bases with Store Managers and stores visits
• Provide weekly analysis and reports to the Calzedonia Regional Manager
• Maintain clear and constant communication with the HR department, provide timely updates and be able to handle sensitive conversations with all the team members if needed
• Provide Ownership a full overview of the assigned stores during store visits through PowerPoint presentations
Qualifications:
The ideal candidate will have:
• skills and at least 3 years of experience in a similar managerial role
• passion for fashion retail
• real hands-on leadership approach
• high level of flexibility (including travel and weekends)
• cheerful disposition
• Previous Store or District Manager experience in a fashion retail company is highly preferred
• Bachelor's degree or equivalent
How we do it:
- Open Minded
- Pragmatic
- Authentic
- Passionate
- Dynamic
- Team Player
Oniverse was founded in 1986 close to Verona, Italy with the aim to create a new way of selling hosiery and beachwear for women, men and children, through a franchising sales network. More than thirty years later, Oniverse boasts more than 5,600 shops throughout the world with different brands such as Calzedonia, Intimissimi, Falconeri and Tezenis. The success of Oniverse is the result of a number of factors: the huge range of products, the particular attention paid to fashion and the unbeatable quality-price ratio. These are some of the features that have enabled Oniverse to satisfy even its most demanding customers.
General Summary:
At CarMax, all new managers complete a structured four-month training program to ensure they are prepared to succeed in their new role. The Front-Line Manager in Training is a training and development program designed to give a new CarMax manager the tools they need to assume the role of a Front-Line Manager within the Service Operations department. All Front-Line Managers in Training must successfully complete the training program before taking on the role of a Front-Line Manager.
Training includes learning the following:
• Roles and responsibilities of functional areas within Service Operations
• End to end production process including inventory management, cosmetic and mechanical repair
• Fundamental management skills of leaders at CarMax through our Management Development Program
Upon successful completion of the Front-Line Manager in Training Program, the new Manager will be placed in one of the following roles: Flow Mechanical Manager, Flow Cosmetic Manager, Flow Supply Manager, Inventory Manager, or Service Manager.
Principle Duties & Responsibilities:
- Ability to demonstrate learnings throughout the training program
- Support the execution of store procedures and processes
- Successfully complete the Management Development Program
Qualifications:
- 3+ Years of experience as a Manager experience preferred
- Work through and manage a team to achieve goals
- Read, interpret and transcribe data in order to maintain accurate records
- Demonstrate the ability to multi-task
- Speak and listen effectively in working with customers/associates, both in person and over the phone
- Demonstrate computer skills with a variety of common and proprietary software
- Possess a valid Driver’s License
Working Conditions:
- Combination of indoor and outdoor work environment; may include working in noisy situations and/or inclement weather conditions.
- Requires walking or standing for extended periods of time.
- Variety of work schedules with shifts that may include nights, weekends, and holidays
- Occasional travel to other work locations
- Follow all CarMax, state and federal policies, rules and regulations, including, but not limited to: O.S.H.A., and EPA, Personal Protective Equipment, proper waste disposal in required areas, attendance, Asset Protection, Integrity and Standards of Professional Appearance
- Wears CarMax clothing (acquired through the company store) at all times while working in the store
Disclaimer and Approvals:
This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax, with or without notice.
This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of management authorized to modify and such responsibilities.
CarMax is an Equal Opportunity Employer by both policy and practice and subscribes to federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin, or disability. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax. This at-will employment relationship will remain in effect throughout an associate’s employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create and contractual rights of any kind between the Company and its Associates.
Front Line Manager in Training
Position Overview
At CarMax, all new managers complete a structured four-month training program to ensure they are prepared to succeed in their new role. The Front-Line Manager in Training is a training and development program designed to give a new CarMax manager the tools they need to assume the role of a Front-Line Manager within the Service Operations department. All Front-Line Managers in Training must successfully complete the training program before taking on the role of a Front-Line Manager.
Training includes learning the following:
· Roles and responsibilities of functional areas within Service Operations
· End-to-end production process including inventory management, cosmetic and mechanical repair
· Fundamental management skills of leaders at CarMax through our Management Development Program
Upon successful completion of the Front-Line Manager in Training Program, the new Manager will be placed in one of the following roles: Flow Mechanical Manager, Flow Cosmetic Manager, Flow Supply Manager, Inventory Manager, or Service Manager.
Why CarMax?
At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.
Team Overview
Supports the Service Operations department by preparing new managers to lead teams across various functional areas. This role plays a critical part in ensuring operational excellence and leadership readiness across the store.
Role Responsibilities
· Ability to demonstrate learnings throughout the training program
· Support the execution of store procedures and processes
· Successfully complete the Management Development Program
Required Qualifications
· Work through and manage a team to achieve goals
· Read, interpret and transcribe data in order to maintain accurate records
· Demonstrate the ability to multi-task
· Speak and listen effectively in working with customers/associates, both in person and over the phone
· Demonstrate computer skills with a variety of common and proprietary software
· Possess a valid Driver’s License
· Combination of indoor and outdoor work environment; may include working in noisy situations and/or inclement weather conditions
· Requires walking or standing for extended periods of time
· Variety of work schedules with shifts that may include nights, weekends, and holidays
· Occasional travel to other work locations
· Follow all CarMax, state and federal policies, rules and regulations, including, but not limited to: O.S.H.A., and EPA, Personal Protective Equipment, proper waste disposal in required areas, attendance, Asset Protection, Integrity and Standards of Professional Appearance
· Wears CarMax clothing (acquired through the company store) at all times while working in the store
Preferred Qualifications
· 3+ Years of experience as a Manager preferred
About CarMax
At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.
As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Front Line Manager in Training
Position Overview
At CarMax, all new managers complete a structured four-month training program to ensure they are prepared to succeed in their new role. The Front-Line Manager in Training is a training and development program designed to give a new CarMax manager the tools they need to assume the role of a Front-Line Manager within the Service Operations department. All Front-Line Managers in Training must successfully complete the training program before taking on the role of a Front-Line Manager.
Training includes learning the following:
· Roles and responsibilities of functional areas within Service Operations
· End-to-end production process including inventory management, cosmetic and mechanical repair
· Fundamental management skills of leaders at CarMax through our Management Development Program
Upon successful completion of the Front-Line Manager in Training Program, the new Manager will be placed in one of the following roles: Flow Mechanical Manager, Flow Cosmetic Manager, Flow Supply Manager, Inventory Manager, or Service Manager.
Why CarMax?
At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.
Team Overview
Supports the Service Operations department by preparing new managers to lead teams across various functional areas. This role plays a critical part in ensuring operational excellence and leadership readiness across the store.
Role Responsibilities
· Ability to demonstrate learnings throughout the training program
· Support the execution of store procedures and processes
· Successfully complete the Management Development Program
Required Qualifications
· Work through and manage a team to achieve goals
· Read, interpret and transcribe data in order to maintain accurate records
· Demonstrate the ability to multi-task
· Speak and listen effectively in working with customers/associates, both in person and over the phone
· Demonstrate computer skills with a variety of common and proprietary software
· Possess a valid Driver’s License
· Combination of indoor and outdoor work environment; may include working in noisy situations and/or inclement weather conditions
· Requires walking or standing for extended periods of time
· Variety of work schedules with shifts that may include nights, weekends, and holidays
· Occasional travel to other work locations
· Follow all CarMax, state and federal policies, rules and regulations, including, but not limited to: O.S.H.A., and EPA, Personal Protective Equipment, proper waste disposal in required areas, attendance, Asset Protection, Integrity and Standards of Professional Appearance
· Wears CarMax clothing (acquired through the company store) at all times while working in the store
Preferred Qualifications
· 3+ Years of experience as a Manager preferred
About CarMax
At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.
As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
General Summary:
At CarMax, all new managers complete a structured four-month training program to ensure they are prepared to succeed in their new role. The Front-Line Manager in Training is a training and development program designed to give a new CarMax manager the tools they need to assume the role of a Front-Line Manager within the Service Operations department. All Front-Line Managers in Training must successfully complete the training program before taking on the role of a Front-Line Manager.
Training includes learning the following:
• Roles and responsibilities of functional areas within Service Operations
• End to end production process including inventory management, cosmetic and mechanical repair
• Fundamental management skills of leaders at CarMax through our Management Development Program
Upon successful completion of the Front-Line Manager in Training Program, the new Manager will be placed in one of the following roles: Flow Mechanical Manager, Flow Cosmetic Manager, Flow Supply Manager, Inventory Manager, or Service Manager.
Principle Duties & Responsibilities:
- Ability to demonstrate learnings throughout the training program
- Support the execution of store procedures and processes
- Successfully complete the Management Development Program
Qualifications:
- 3+ Years of experience as a Manager experience preferred
- Work through and manage a team to achieve goals
- Read, interpret and transcribe data in order to maintain accurate records
- Demonstrate the ability to multi-task
- Speak and listen effectively in working with customers/associates, both in person and over the phone
- Demonstrate computer skills with a variety of common and proprietary software
- Possess a valid Driver’s License
Working Conditions:
- Combination of indoor and outdoor work environment; may include working in noisy situations and/or inclement weather conditions.
- Requires walking or standing for extended periods of time.
- Variety of work schedules with shifts that may include nights, weekends, and holidays
- Occasional travel to other work locations
- Follow all CarMax, state and federal policies, rules and regulations, including, but not limited to: O.S.H.A., and EPA, Personal Protective Equipment, proper waste disposal in required areas, attendance, Asset Protection, Integrity and Standards of Professional Appearance
- Wears CarMax clothing (acquired through the company store) at all times while working in the store
Disclaimer and Approvals:
This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax, with or without notice.
This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of management authorized to modify and such responsibilities.
CarMax is an Equal Opportunity Employer by both policy and practice and subscribes to federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin, or disability. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax. This at-will employment relationship will remain in effect throughout an associate’s employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create and contractual rights of any kind between the Company and its Associates.
Job Title: Safety Manager
Who We Are: Our people are our strength. As an employee-owned national construction company, we prioritize collaboration, innovation, and continuous improvement. We're committed to fostering a culture of growth and empowerment, where every team member is valued and supported.
What You’ll Do: Plans and directs Company safety program to ensure a safe, healthy, and accident-free work environment on every project within the Operations Manager or Regional Manager’s team. Acts as a safety consultant to Operations Manager with the following expectations:
Expected Outcomes:
- Safety goals are achieved on every project.
- Adequately investigates all accidents or near misses to prevent future occurrences
- No OSHA citations.
- Employees have a positive attitude toward safe work practices.
- Employees are well-educated in safe practices and have all the resources necessary to work safely.
- All governmental safety regulations are observed and practiced.
- Analyzes and recommends corrective action for all accidents.
PRIMARY DUTIES AND RESPONSIBILITIES
CHAIN OF COMMAND – Coordinatedaily safety planning and directives with the Project Superintendent. Any issues that cannot be resolved at that level should be communicated to the Project Manager. In the event resolution/agreement cannot be reached contact the Regional or Operations Manager to assist with problem resolution.
KNOWLEDGE OF SAFETY - Read, understand, administer, and enforce the OSHA Standards and Bowen Safety Policies for the purpose of establishing a safe work environment on all projects. Consult with Bowen Corporate Safety Director for any technical information required to best implement the safety program consistently.
NEW HIRE ORIENTATIONS – Conduct new hire orientations for Bowen full-time employees and craft workers.
PROJECT SUPPORT – Assist in development of site-specific programs and plans with the Project Managers and Superintendents.
SUBCONTRACTOR PREPLANNING – Assist Project Managers and Superintendents with pre-construction safety plans required for our subcontractors. Participate in meetings with subs and assist subs as necessary to compile their safety plans. Review and approve site safety plans for subcontractors prior to submission to the project site Project Management Representative.
SAFETY EQUIPMENT & SUPPLIES – Learn operation of safety equipment in order to train the field staff on use and operation.
PLANNING – Participate in project pre-planning meetings, to ensure that safety is part of all work plans. Ensure that Bowen Foremen address specific safety hazards for their work before starting by completing Foreman Task Specific Safety Plan or the SQP process. Participate in pre-job Safety Planning Meeting with Bowen Project Superintendent, Project Manager and Foremen prior to work beginning onsite.
INCIDENT REPORTING – Notify Operations Manager, Project Manager, and Corporate Safety Manager immediately of all accidents. Near-miss incidents will also be reported to Bowen personnel listed above. Conduct an accident investigation immediately and submit Bowen’s accident report to the management team the day of the incident. Analyze to determine cause and develop safety measures and/or training to prevent incidents from recurring.
INSPECTION – Conduct project safety inspections (using computer software program – SafetyNet) at the jobsite for Bowen self-perform and subcontractor work. The Safety Manager has authority to immediately intervene in a situation where imminent danger of loss of life and/or extreme property damage exists. See that deficiencies brought to Bowen Superintendent and Foremen’s attention are corrected in a timely manner. Immediately notify Operations and Corporate Safety Director of state or federal OSHA visits and follow Bowen Safety Policy procedures. Bowen project leadership should walk the job with the Safety Manager.
TRAINING – Conduct safety training for crews at the jobsite utilizing the Bowen training materials. Assist with periodic safety training for Superintendents and Foremen. Train and mentor all operational staff including Field Engineers, Project Engineers, Project Managers, and Regional and Operations Managers.
DOCUMENTATION
- Prepare, submit, and maintain copies of the project site Management Representative and Bowen paperwork and forms.
- Submit a weekly report to Project Manager summarizing the week’s activities, challenges or concerns.
- Obtain and manage SDSs for all materials / chemicals for the company Haz-Com Program.
Must-haves in a Candidate:
- Degree in Safety Management and at least 7 years experience in Safety Management or 10 years of experience in Safety Management.
- Strong communication and interpersonal skills
- Knowledge of governmental ES&H standards, rules, and regulations and proficiency in applying them to construction projects.
- Working knowledge of safe work practices and experience in conducting accident investigations is highly desired.
- Remain current with construction industry’s safety rules and regulations.
- Proficient in Microsoft Office applications, iPad, iPhone, etc.
Certifications Required:
- First Aid/CPR training
- OSHA 500 or similar certification
- Construction Health and Safety Technician (CHST) or Safety Trained Supervisor in Construction (STSC), desired
- MSHA (surface), desired
Benefits:
- Competitive Base Salary
- Medical, Dental and Vision Insurance
- PTO from Day 1
- 7 Paid Holidays (plus 6 additional half-days), 1 Community Day, 1 Floating Holiday
- Paid Parental Leave
- Employer-paid Life Insurance with supplemental options
- 401k with Company Match
- HSA and FSA options
- Employee Referral Program
- Wellness Program
- Employee Assistance Program (EAP)
- Short and Long-Term Disability
- Family Planning and Adoption Assistance
- Education Reimbursement
- Company Truck with Gas Card
The Senior Project Manager is responsible for leading the estimation, planning, execution, and overall management of complex earthwork projects. This role demands a high level of expertise in project estimation, strategic planning, and field operations, with a focus on ensuring successful project delivery from initial bid preparation through to final completion. The Senior Project Manager oversees Project Managers, manage client relationships, and ensure adherence to budget, schedule, and quality standards while driving efficiency and profitability.
Responsibilities
- Lead bid preparation, overseeing document review, vendor/subcontractor quotes, cost estimates, and proposal submissions, while guiding project managers in the process.
- Collaborate with clients, engineers, and vendors to ensure accurate, competitive bids, supporting project managers in aligning bids with requirements and budget.
- Conduct site visits and pre-bid meetings, assessing project scope and conditions, and providing direction to project managers as needed.
- Oversee quantity takeoffs and cost analysis, ensuring accurate resource allocation and budget alignment, while guiding project managers.
- Lead weekly progress meetings, tracking milestones and addressing issues, ensuring project managers keep teams aligned with objectives.
- Develop and manage project schedules, collaborating with project managers, the Superintendent, and Foreman to ensure timeline and resource alignment.
- Oversee project execution, ensuring smooth handoff from award to team, setting roles and expectations for project managers.
- Manage subcontractors and vendors, ensuring timely, cost-effective earthwork operations while supporting project managers as needed.
- Track project costs, address inefficiencies, and oversee change order preparation, ensuring project managers maintain financial control.
- Ensure timely and accurate project documentation, overseeing project managers in submitting change orders, reports, and billing.
- Act as the primary client liaison, ensuring communication and satisfaction, while supporting project managers in maintaining strong client relationships.
Qualifications
· The ability to manage multiple projects simultaneously, meeting deadlines and adapting to changing demands.
· The ability to work independently and collaboratively within team settings.
· The ability to read and interpret construction plans and specifications.
· The ability to provide a valid driver’s license and clean driving record.
· The ability to use MS Office Suite (Word, Excel, Outlook)
· Strong leadership, communication, and critical thinking skills.
- Willingness to attend training as necessary or required by management.
Job Description
Please note the location is I-17 and the Loop 303
The Project Manager is the overall manager for assigned project(s). The Project Manager ensures that all contracted work is developed, implemented, installed and managed in accordance with the Company’s requirements, including but not limited to, safety, quality, management and financial performance requirements. All aspects of the assigned project(s) must be carried out as efficiently as possible with respect to staffing, materials management, financial management, customer care and customer delivery goals.
General Job Duties and Responsibilities:
- The Project Manager will recruit, hire, train, manage, supervise, promote, discipline and discharge, if necessary, all project related staff. Effectively manage all human resource issues (and escalate as needed) per Company policies and procedures. Complete recommendations for project related employees’ performance ratings, promotions and pay changes. Provide guidance and mentoring to meet all customer and Company goals and objectives.
- The Project Manager will manage the workload distribution and monitor the customer delivery and job installation progress.
- The Project Manager will plan for, manage, monitor and maintain project profitability to achieve Company goals.
- The Project Manager reviews all job cost postings for accuracy and completeness, including but not limited to, the preparation of invoices, customer collections and periodic financial reporting to the customer and management.
- The Project Manager will manage all related quality and safety issues on customer work.
- The Project Manager will participate in and/or facilitate the bid process.
- The Project Manager acts as the Company liaison for interface with customer representative(s).
- The Project Manager will create, develop and implement account process improvement(s).
- Other responsibilities as assigned.
Physical and Mental Requirements:
- The Project Manager must be self-motivated, positive in approach, professional and lead others to create, develop and implement project process improvement(s).
- Must promote the Company culture and mission to all employees, vendors, clients and business partners.
- Must have proven problem-solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s).
- Must have proven high skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements.
- Must be able to travel within branch territory and/or regional territory as needed.
- Must have the ability to learn Company and customer project management systems. The Security Systems Foreman must also have proven high skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements.
- Must be able to secure and maintain a Company sponsored American Express Card.
- Must be able to use the following trade Tools: punch tool with 110 block and 66 block blade, 6/8 position combo crimp tool, Krone/3M/BIX, butt set, volt-ohmmeter, 4-pair continuity tester and 5-gang punch tool.
- Regular attendance is mandatory.
Education, Certification, License, and Skill Requirements:
- Must possess at least a High School diploma or GED equivalency; Bachelor’s Degree preferred.
- Must have experience in customer interface, such as liaison between the customer and the Company.
- Must possess a minimum of five (5) years of supervisory or managerial experience.
- Must have a minimum of five (5) years of experience in telecommunications or a related technical or construction field.
- Must be proficient with Microsoft Office (Word, Excel and MS Project).
- Must meet Company minimum driving standards.
- Must be able to manage multiple tasks/projects simultaneously.
- Must have demonstrated verifiable ability to define a project, create a project scope of work, develop detailed associated tasks and manage these to final completion and customer turnover.
Career Path:
- Position promotes into Operations Manager or Branch Manager.
Min
USD $85,000.00/Yr.
MAX USD $120,000.00/Yr.
Overview
IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2025 fiscal year ending September 30, 2025, IES produced over $3.3 billion in revenue and employed over 9,400 employees at over 174 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.
EEO Statement
PLEASE NO AGENCY CALLS.
NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.
EEO & Affirmative Action
The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government.
View Your Equal Employment Opportunity rights under the law. "Know Your Rights: Workplace Discrimination is Illegal; Conozca sus Derechos: La Discriminación en el Lugar de Trabajo es Ilegal
Disability Accommodation
IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance.
IES Participates in E-Verify/IES participa en el programa E-Verify
E-Verify Information/ Información sobre E-Verify
English/Español
Right to Work/Ley de Derecho al Trabajo
English/Español
Project Manager — Plateau Excavation (Metro Atlanta)
Location: Kennesaw, GA (Primarily Office-Based with Local Site Visits)
Position Type: Full-Time
About Plateau Excavation:
At Plateau Excavation, we don’t just move dirt — we build the foundation for some of the most important construction projects across the Southeast. As one of the largest and most respected site development contractors, we’re known for taking on complex grading, utility, and heavy civil projects — and delivering them safely, on time, and on budget.
We are currently hiring an Assistant Project Manager to join our team based out of Kennesaw, GA. This role is ideal for a hands-on leader who wants to manage major projects across the Southeast.
This position offers strong career advancement potential into a Senior Project Manager role as you continue to grow within the Plateau organization.
Assistant Project Manager
The Assistant Project Manager will assist and support the Project Manager and Superintendent on projects.
Specifics of the Role
- Support the Project Manager as needed to ensure a successful execution of a project with the client and our subcontractors.
- Track materials and manage costs
- Learn from the Project Manager and Superintendent
Required
- Bachelor’s degree in construction management, civil engineering or 2-5 years of project engineer or assistant project management experience.
- 1 to 5 years of experience in the management field of sitework construction projects; erosion control, excavation, utility installation.
- Demonstrated knowledge of construction principles, practices and technology.
- Previous experience of successful support to a project team.
- Ability to walk a job site, climb ladders, and traverse slopes.
- Ability to lift objects of at least 50 pounds and occasionally 100 pounds.
What we expect
- Assistant Project Manager will support the Project Manager successfully execute a project. The APM should have desire to learn from the Project Manager and be able to successfully execute specific subtask of project management.
- Assistant Project Manager will help manage scope with our subcontractors, suppliers and vendors.
- Support in the management of supplier procurement and contracts. Monitor the delivery of all needed materials for the project(s) ensuring timely delivery and appropriate billing
- Review and approve subcontractor and supplier invoices
- Monitor deviations in project scope and communicate with the project manager
- Maintain job files to ensure continuity of work flow.
- Review shop drawings and submittals to ensure compliance with the construction documents.
- Review and track project invoices to ensure appropriate billings and manage material needs.
- Generate, review, distribute and track RFI’s.
- Proficient in Microsoft Office Suite
Items to know
- Our projects are typically based in the southeast and travel will be required. Travel could consist of day travel, multi-day travel or work onsite a project from a few weeks to monthly.
- Plateau does not micro-manage and you will be expected to work with the project manager and be a self- starter. The Plateau team is always ready to support you and each other with decision making, knowledge questions, etc. when you need or would like input
- Projects are fast pace.
Project Manager - Make Ready Design
Location: Remote
Are you an experienced Power Utility Project Manager? If you are open to joining a supportive, passionate team, we have an attractive opportunity for you!
Please note: This position can work fully remotely, but new hires will be required to come to our main office located in Perrysburg, OH, for an initial 2-week in-person paid orientation and training period.
Note to applicants: This is not an Information Technology (IT) position.
WHAT YOU CAN EXPECT TO DO AS A PROJECT MANAGER AT SIGMA:
Core Description: The Project Manager manages small to large-scale complex projects from project initiation to project close-out. Liaises between project members, cross-functional teams, external vendors, and other stakeholders to ensure proper communication, accurate and on-time reporting, and management of the schedule. The Project Manager is also responsible for maintaining and growing their client(s) accounts.
Project Leadership:
- Serve as a mentor and coach to assistant project managers, offering guidance and support.
Project Planning:
- Establish, track, and control project cost, scope, schedule, and budget to deliver assigned projects in accordance with contractual agreement.
- Creation of Proposals. Lead kickoff meetings and discovery calls. Works with the Project Engineer on scope, schedule, and budget
- Plan, schedule, and execute all phases of projects or programs in accordance with project management processes, policies, guidelines, and corporate governance.
- Develop high-level project workflow and ensure project scopes and milestone dates for all assigned projects.
- Provide project cost forecasting over the life of the project or program.
- Collaborate with internal teams to ensure the successful delivery of products/services.
Project Monitoring and Reporting:
- Prepare project change orders and/or correction actions in collaboration with the client, Project Engineer(s), and Operations Manager
- Monitor and report on key metrics, customer satisfaction, and performance against objectives.
- Maintain accurate records of client interactions, agreements, and sales activities in the CRM system.
Project Closure:
- Ensure the orderly closure of projects, including finalizing all project activities, obtaining client acceptance, and conducting post-project evaluations.
- Document lessons learned and share best practices with the organization.
Budget Management:
- Develop and manage project budgets, tracking expenses and ensuring financial goals are met.
- Project invoicing.
Risk Management:
- Identify potential risks and issues that may impact project success and develop risk mitigation plans and contingency strategies. Monitor and manage risks throughout the project life cycle.
Communication:
- Liaises between project members, cross-functional teams, external vendors, and other stakeholders to ensure deliverables, requirements, schedules, cost, and meeting plans are communicated.
- Maintain clear and consistent communication with all project stakeholders. Provide regular project updates to management and team members.
- Lead project update calls and in-person meetings with external clients throughout the project life cycle.
- Monitor and manage expectations of communication between staff and external clients.
Customer/Client Relationship Management:
- Build and nurture client relationships, understanding their needs and business objectives.
- Build an understanding of the customer's organizational structure and decision-making process.
- Serve as a primary point of contact for assigned clients, addressing inquiries and providing exceptional service.
- Communicate effectively with clients to provide updates, gather feedback, and troubleshoot any issues.
- Proactively identify opportunities to upsell or cross-sell additional offerings to existing customers.
- Prepare and deliver presentations, proposals, and sales materials to clients as needed.
- Stay informed about industry trends and developments to provide value to clients.
- Contribute towards and execute on the strategic plan to target new business opportunities.
- Other duties as assigned.
Requirements:
Education and Experience Requirements:
- Education*: H.S. Diploma or equivalent is required. An Associate's or Bachelor's degree is preferred, but not required
- Experience*: 5+ years of relevant industry experience, 3+ years of Project Management experience *. Management may consider other education and/or work experience to be acceptable for appointment to this position.
- Project management certification preferred.
- Proven experience in project management, with a track record of successfully delivering projects on time and on budget.
- Strong leadership, communication, and interpersonal skills, with the ability to manage multiple stakeholders with competing priorities.
- Must be results-driven with a dedicated focus on achieving successful project performance, customer satisfaction, and organic sales growth.
- Demonstrated level of understanding of commonly used project management concepts, practices, and procedures.
- Adaptability and problem-solving abilities.
- Exceptional attention to detail and organizational skills.
- Available during the “core” work hours of 8:00 a.m. to 5:00 p.m. during the week. Occasional evening and weekend work may be required as duties demand.
- Willing and able to travel regularly (20%-30%), which will include overnight travel
- Dependable transportation, a valid driver’s license, and insurance
- Able to pass a background check/drug test/driving record check.
- Authorized to work in the United States.
Physical Requirements:
- Must be able to endure frequent, lengthy periods of sedentary work and sit for prolonged periods, including sitting at a desk and driving in a vehicle.
- Must be able to utilize a computer keyboard, computer monitor, and telephone for prolonged periods.
- Must have the physical ability to perform activities such as preparing and analyzing data and figures, transcribing notes, and viewing a computer terminal; these activities require close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Must have the physical ability to express or exchange ideas using spoken words and convey detailed or important spoken instructions to other workers accurately, often in a group setting.
- Must have the ability to receive detailed information through oral and written communication.
Competencies/Skills: Project Management | Utility Industry | Electrical Power Distribution | Power Distribution Design | Budget Management | Risk Management | Client Relationship Management | Team Collaboration | Project Planning | Schedule Management | Financial Management | Communication Skills | Project Forecasting | Project Cost Control | Stakeholder Communication | Risk Mitigation | Strategic Planning | Industry Trends | Regulatory Compliance | Safety Standards | Resource Allocation | CAD Software | GIS Systems | Utility Standards | Substation Design | Distribution Automation | Load Analysis | Project Manager | Power Distribution Manager | Electrical Project Manager | Utility Project Manager | Design Project Manager | Distribution Design Manager | Electrical Engineer | Power Systems Engineer | Utility Engineer
About Sigma Technologies
Sigma Technologies is a growing engineering and design firm with over 500 team members across 30+ states. For more than 25 years, our work for the power and telecommunications industries has helped create a positive impact in communities across the country. Our core values — Safety, Honesty, Truth, and Decency — fuel our culture. We are TeamSigma™.
**To learn more about working at Sigma, view our video and career page. **If you do not have Project Management experience, please refer to our other open positions: **While we list our openings in multiple locations, you only need to apply to one, as most are remote.
This job advertisement should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of a job. The individual may be required to perform job-related responsibilities and tasks other than those stated in this description.
This advertisement does not constitute an employment agreement between Sigma and the employee and is subject to change by Sigma as the needs of the organization and/or the requirements of the function change.
Pay is commensurate with experience and education. Sigma is an equal opportunity employer and will not discriminate based on an employee’s race, color, gender, sexual preference, gender identity, age, religion, national origin, disability, genetic information, veteran/military status, or any other classification protected by law.
#remote
PM22
PI015e01dcde7a-3631