Consortium Manager Jobs in Usa

Who is CenTrio?

CenTrio is a fully integrated, innovative and sustainable energy services provider to a wide range of industries such as higher education & healthcare campuses, cities, and communities. It serves more with utility infrastructures serving more than 170+ million square feet of space and operations in 10 cities across the United States and growing. In each community, the company operates highly efficient and innovative utility infrastructures that produce and distribute electricity, steam, hot water and/or chilled water to customer buildings and campuses. Customers connected to these systems enjoy multiple benefits including reduced operating costs, lower emissions and unmatched reliability. CenTrio is a wholly owned subsidiary of a global Infrastructure Investment Consortium with unmatched financial wherewithal and manages a portfolio of long-life, high quality infrastructure assets with high barriers to entry that generate stable and growing cash flows.

Job Summary

The Steam Plant Manager will be a key member of the Seattle team, reporting directly to the General Manager. This position is responsible for all Operations and Maintenance (O&M) activities, ensuring the safe, efficient, and compliant operation of the steam plant. The Steam Plant Manager will maintain adequate staffing, tools, equipment, and spare parts to support continuous operations, while providing effective leadership and strategic planning to achieve business and performance objectives.

A successful candidate for this position is a self-starter who thrives in a fast-paced environment, demonstrates a strong commitment to deadlines and teamwork, is process-oriented with a high sense of ownership, possesses a keen intellectual curiosity, and has a solid foundation in plant management.

Core Responsibilities

• Provides first line management and supervision for all plant supervisory and maintenance personnel.
• Oversee the implementation of strategic plans, programming, and steam plant production strategies, to ensure the reliable and economic delivery of steam to customers.
• Plan and organize all facets of the day-to-day operations to meet short- and long-range goals and objectives.
• Ensure compliance with state and federal laws and regulations and company policies and operating procedures.
• Ensures that operation and maintenance activities generally conform to fiscal, budgetary, planning objectives and assist with the development of budgets and/or capital planning.
• Supervise plant personnel, which includes work allocation, training, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance.
• Manage and oversee the operation, maintenance and repairs of associated infrastructure systems, such as water supply, natural gas, electrical, steam and condensate.
• Assist in the creation of short and long-term operating plans that include projections for fuel, electricity, and water use, maintenance plans, and capital plans.
• Analyzes department operations, implements and executes optimized economic operating plans, and makes recommendations for significant operational improvements as appropriate.
• Oversee the implementation of safety and environmental programs, to include training and reporting, to ensure departmental compliance with established safety policies, procedures, and regulations.
• Responsible for the management of outside vendors and contractors
• Participates in the development of objectives and policies designed to maximize efficiency and economy in the operation of equipment and production services.
• Oversee the implementation of major and minor renovation, renewal, and capital projects.
• May serve on various company planning and policy making committees.
• Partner with HR to ensure that the CBA is followed.
• May be required to travel for training and/or other company business. This includes travel by private automobile, commercial airlines, and other public transportation.
• Will be required to effectively interface with regulatory, business and customer representatives consistent with CenTrio corporate objectives.
• May be required to operate company equipment (e.g. forklift)
• May be required to perform other duties and projects as directed.

Professional Experience & Knowledge:

• Experienced in working with district energy systems preferred
• Experienced in working in a unionized environment preferred
• Budget preparation and fiscal management knowledge
• Advanced knowledge and understanding of utility plant engineering and operations
• Ability to foster a cooperative work environment
• Experienced with project planning
• Knowledge of utility business practices, methods, and procedures
• Knowledge of staff hiring procedures
• Knowledge of federal, state, and local construction, boiler operation, electrical, potable water, electrical, and safety regulations, protocols, and procedures
• Knowledge of organizational structure, workflow, and operating procedures
• Ability to analyze expenditures for compliance with budget provisions
• Ability to manage and supervise renovation, renewal, and capital projects

Technical Skills & Requirements:

• City of Seattle Steam Engineer’s license or the demonstrated ability to obtain one within one year of hire.
• Bachelor’s degree, High School diploma or GED Equivalent, and a minimum of 5-years of full-time supervisory experience within a steam plant
• Ability to read, understand, follow, and enforce safety procedures.
• Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
• Skilled in organizing resources and establishing priorities.
• Skilled in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
• Skilled in capital, operations, and maintenance planning.
• Employee development and performance management skills.
• Knowledge of computerized maintenance management systems, with reference to work orders, preventive maintenance, inventory control, and equipment history.

Physical Requirements:

• Must be able to work in tight spaces and elevated positions: twisting, turning, bending, and holding arms at / above the head are all common movements; able to lift up to 100lbs;
• Must be able to clearly see and differentiate all colors
• Must be able to maintain standard threshold of hearing to safely perform job duties
• Must have good eyesight, hearing and manual dexterity
• Wear all types of PPE including hearing protection, eye protection, all types of hand protection, steel toe footwear, head protection, wear fall-protection, half-face and full-face respirators

Why Join CenTrio?

CenTrio offers a dynamic and friendly work environment, dedicated to nurturing a top-notch team culture! Additionally, CenTrio offers an array of fabulous benefits and perks.

• Medical Benefits first day of hire
• Medical, dental, vision, Life & AD&D benefits
• Option of supplemental Life & AD&D benefits
• Company paid High-Deductible Healthcare Benefit Plan
• 401k plan with 5% match
• Training Opportunities and career progression
• Competitive salaries that reflect the value of skills and experience
• Dynamic and friendly work environment in a rapidly expanding industry with a national presence
• Remote, Hybrid, and In Office schedules available dependent on job responsibilities
• 24-hour Employee Assistance Program/Hotline
• Corporate discounts (Travel, Entertainment, Home, Auto, Apparel, Health and Wellbeing, and other various retail options)

Conditions of Employment:

• Valid Washington State Driver’s License
• Only authorized employees are permitted to use company vehicles, this includes Industrial trucks (forklifts, scissor lifts, etc.) and electric vehicles/golf carts. To be an authorized employee, you must be at least 21 years old, hold a current valid Washington Drivers' license and demonstrate a clean driving record. The driver must be on an approved list for company insurance purposes. Your driving record will be screened as part of the pre-employment process and annually in December.
• All certifications/licences must be up to date
• CenTrio strives to create a culture of health and wellness. As of December 1, 2021, and consistent with applicable state law, CenTrio will decline to hire individuals who use nicotine products. (WASHINGTON, COLORDAO, MICHIGAN, and TEXAS)

Health, Safety & Environment (HSE)

CenTrio maintains a steadfast commitment to a proactive safety culture, with HSE being a collective responsibility throughout the organization. Your HSE accountability also encompasses:

• Promote, ensure, and maintain a safe and healthy environment for your fellow workers and yourself so that everyone goes home injury-free
• Work in compliance with the provisions of the Occupational Health and Safety Act, Industrial Regulations, Environmental Protection Act and Regulations and HSE policies, programs, and procedures
• Responsible for identifying and reporting workplace HSE hazards and concerns to your supervisor immediately and providing solutions (if aware of any) to address these concerns as requested
• Immediate reporting of all work-related injuries/illness to your supervisor
• Adhere to various PPE requirements of the position which may include hearing protection, eye protection, hand protection, steel toe footwear, head protection, fall-protection, respirators (half-face and full-face)

Ontario Center is hiring a Registered Nurse (RN) Unit Manager in Canandaigua, NY.

Duties:

• Handle all supervisory duties for assigned unit
• Help establish and implement employee policies and procedures
• Mentor less experienced nurses, offering clinical & career advice
• Maintain the standards of care for the unit
• Review Resident records & quality of care
• Monitor overall care & review individual Residents' cases
• Address questions or complaints brought forward by Residents or their families
• Represent the unit's interests with the upper-level management

Requirements:

• Must hold valid State RN License
• 3 years Long Term Care Experience preferred
• 2 years Charge Nurse experience preferred
• Strong computer skills
• Excellent communication skills

About us:

Ontario Center for Rehabilitation and Healthcare is a long-term care facility that provides the highest possible quality of care and quality of life for all Health Facility residents. The facility provides a versatile nursing-home environment that encourages creativity among residents, managers, and staff. In addition to an emphasis on individuality and self-determination, the nursing home is viewed as home as much as a medical institution, with the residents' psychosocial needs deserving a prominence at least equal to their medical condition. At Ontario Center, we offer a friendly working environment, excellent compensation, a comprehensive benefits package, professional growth & stability, innovative training programs, and more. Ontario Center is a proud member of the Centers Health Care consortium.

Equal Opportunity Employer -M/F/D/V

Now Offering $5,000 Sign On Bonus

Registered Nurse (RN) Unit Manager

Triboro Center is seeking Registered Nurse (RN) Unit Managers for our skilled nursing facility in Bronx, NY. The ideal candidate will have previous LTC experience.

DUTIES:

• Maintains nursing guidelines by writing and updating policies and procedures.

• Completes resident care requirements by scheduling and assigning nurses and staff

• Establishes a compassionate environment by providing support to Residents and families.

• Provides information to residents and health care team.

• Maintains safe and clean working environment.

• Maintains resident confidence by monitoring confidential information processing.

• Maintains documentation of resident care services.

• Maintains nursing supplies inventory

• Maintains a cooperative relationship among health care teams

REQUIREMENTS:

• Must hold valid NYS RN License

• LTC experience required

• Basic computer skills

• Excellent communication skills

Salary: $105,000-$115,000

LOCATION:

Bronx, NY

ABOUS US:

Triboro Center is a 405-bed rehabilitation and skilled nursing facility located in the Bronx. Our size enables a warm, nurturing environment, which allows each resident to maintain his or her individuality. Triboro Center's staff is committed to ensuring the highest quality of life for all our residents, by maintaining each resident's dignity and independence. Triboro Center is a proud member of the Centers Health Care consortium

Building the people that build the world.

SPX Cooling Technologies is a leader in high quality industrial HVAC equipment used to cool large facilities like hospitals, data centers, and power plants. With cooling towers, fans, and refrigeration units, companies rely on brands like Marley, Recold, and SGS to provide comfort and mission critical and industrial cooling solutions.

How you will make an Impact (Job Summary)

The Sr. Project Manager (PM) is expected to “own” each assigned project and protect its gross margin by closely monitoring material and labor costs and taking action to correct and report variances of these costs. This role is responsible for resolving project problems in a timely manner and maintaining project quality and adherence to schedule and budget. The PM closes out each project after ensuring the completion of all required work and documents, all submittals required to the customer, and the final payment. The PM communicates very effectively to ensure the satisfaction of both customers and internal resources. Interaction with organization is detailed within Standard Work Process Map (SWPM, “EVACI”)

What you can expect in this role (Job Responsibilities)

• PM shall be engaged in the Proposal Phase
• Set up and lead the SPX cross-functional Project Team. Identify the project targets and address tasks to the Project Team members, monitor the activities
• First line of communication with customers and consortium partners
• Regular communication with major sub suppliers, field construction, and SPX internal departments to address issues related to past, current, and future topics. Set up meetings schedules and communication rules. (For example, this could include working with related groups, such as EH&S, on issues and resolution.)
• Contract management with interaction between all parties involved
• Financial responsibility to maintain target margin of project, forecast revenues with full visibility and costs associated with projects, incl. POC and progress, develop payment schedules (cash flow plan)
• Project time schedule management between engineering, construction, and supply chain resources
• Responsible for maintaining accuracy of Project Status Report and provide regular updates to management
• Document control and responsibility for the DCL Document Control List
• Change order and claims management
• Project risk management
• Insurance management
• Travel to customer or internal meetings (offices, job sites, workshops)
• Responsible for managing projects in all countries in which SPX does business
• Review project contracts, track deliveries, and time and material order processing
• Material costing and as-sold margin verification
• Identify and support continuous Operational Excellence (OpEx) improvement initiatives
• Initiate and drive a successful the Lessons Learned process to inform other projects and/or the proposal managers of new projects
• Act as agent of Company per corporate guidelines
• Project assignment is based on size and scope

Performance Metrics:

• Customer satisfaction (internal & external)
• Delivery of target project margin
• On-time delivery of milestones
• Accuracy of cost and revenue forecasting
• Meet required quality standard

What we are looking for (Required/Ideal Experience, Skills, Education)

We each bring something to the table, and we are looking for someone who has:

Certification/Other Skills and Abilities

• Certification according to the US PMI standard preferred
• Product knowledge
• Proficiency with Microsoft Word, Excel and Project
• Experience with SAP or other ERP preferred
• Project scheduling experience preferred
• Solid base of leadership skills

Preferred Experience & Skills

• Experience managing strategic or high-value customer accounts and participating in Quarterly Business Reviews
• Demonstrated ability to review and influence revenue and margin forecasts, performance dashboards, and key execution metrics
• Experience driving improvements using lessons learned, voice-of-customer (VOC), and quality initiatives
• Familiarity with SAP, QTC, and/or other ERP and order management systems
• Manufacturing, engineered-to-order, or industrial operations experience preferred
• Experience managing vendor performance to contractual, quality, and delivery commitments

Education & Certifications

• Bachelor’s degree in construction management, business or engineering, or equivalent education and experience
• Experience in the power plant or similar industry
• Min. 2-3 years of project or construction management experience
• Project assignment is based on size and scope
• Experience in accounting, engineering, construction management, and/or supply chain preferred

Travel & Working Environment

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Occasional lifting up to 50 pounds
• Bending/stooping
• Keyboarding/typing
• Ability to read effectively from a computer screen and/or paper copy
• Ability to handle a large volume of work and perform multiple tasks in a fast-paced environment
• Ability to travel up to 25 percent of the time

How we live our culture

Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX.

What benefits do we offer?

We know that the well-being of our employees is integral. Our benefits include:

• Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
• Competitive health insurance plans and 401(k) match, with benefits starting day one
• Competitive and performance-based compensation packages and bonus plans
• Educational assistance, leadership development programs, and recognition programs

Our commitment to embrace diversity to build a culture of inclusion at SPX

We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential.

SPX is an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis

Oneida Center is hiring a Registered Nurse (RN) Unit Manager in Utica, NY.

Now offering a $7,500 Sign-On Bonus

Duties:

• Handle all supervisory duties for assigned unit

• Help establish and implement employee policies and procedures

• Mentor less experienced nurses, offering clinical & career advice

• Maintain the standards of care for the unit

• Review Resident records & quality of care

• Monitor overall care & review individual Residents' cases

• Address questions or complaints brought forward by Residents or their families

• Represent the unit's interests with the upper-level management

Requirements:

• Must hold valid State RN License

• 2 years Charge Nurse experience preferred

• Strong computer skills

• Excellent communication skills

About us:

Oneida Center for Rehabilitation and Healthcare, formerly known as Focus Utica for Rehabilitation and Healthcare, is a 120-bed rehabilitation and skilled nursing facility located in Utica, New York. Our pledge to the community, our residents, and staff is to provide post-acute-care in a manner that sets the standard of excellence and strives to meet and/or exceed the expectations of our residents, staff, and all we come in contact with. Services at Oneida Center include Skilled Nursing, Respite, Hospice, and Post-acute Rehabilitation and are affiliated with an Assisted Living Program and Adult Day Care. We endeavor to embrace our residents in times of crisis and assist them to leave and/or live here with a sense of well - being, individuality, and independence. Oneida Center is a proud member of the Centers Health Care Consortium. ONE2

Equal Opportunity Employer -M/F/D/V

Granville Center is hiring a Registered Nurse (RN) Unit Manager in Granville, NY.

Duties:

• Handle all supervisory duties for assigned unit
• Help establish and implement employee policies and procedures
• Mentor less experienced nurses, offering clinical & career advice
• Maintain the standards of care for the unit
• Review Resident records & quality of care
• Monitor overall care & review individual Residents' cases
• Address questions or complaints brought forward by Residents or their families
• Represent the unit's interests with the upper-level management

Requirements:

• Must hold valid State RN License
• 3 years Long Term Care Experience preferred
• 2 years Charge Nurse experience preferred
• Strong computer skills
• Excellent communication skills

About us:

Granville Center for Rehabilitation and Nursing is a 120-bed rehabilitation and skilled nursing facility located on the banks of the Indian River, bordered by a quiet residential neighborhood on one side and woods on the other. Granville Center is committed to ensuring the highest quality of life for all our residents, helping each to get stronger, healthier and happier. A mainstay of the Granville for many years, we're a community of friends, neighbors, and family living life to the fullest. Granville Center is a proud member of the Centers Health Care Consortium.

Equal Opportunity Employer -M/F/D/V

Boro Park Center is hiring a Registered Nurse (RN) Unit Manager in Brooklyn, NY.

Duties:

• Handle all supervisory duties for assigned unit
• Help establish and implement employee policies and procedures
• Mentor less experienced nurses, offering clinical & career advice
• Maintain the standards of care for the unit
• Review Resident records & quality of care
• Monitor overall care & review individual Residents' cases
• Address questions or complaints brought forward by Residents or their families
• Represent the unit's interests with the upper-level management

Requirements:

• Must hold valid State RN License
• 3 years Long Term Care Experience preferred
• 2 years Charge Nurse experience preferred
• Strong computer skills
• Excellent communication skills

About us:

Boro Park Center for Rehabilitation and Healthcare is a 510-bed rehabilitation and Skilled Nursing Facility in the heart of the Boro Park section of Brooklyn. Our warm and nurturing environment allows each resident to maintain his or her Rehabilitation and Healthcare, healthier, happier, and most of all, with the tools to succeed. Our staff is committed to ensuring the highest quality of life for all our residents, by maintaining each resident's individuality. We want all residents to leave the Boro Park Center font's dignity and independence. Boro Park Center is a proud member of the Centers Health Care consortium.

Equal Opportunity Employer -M/F/D/V

Essex Center is hiring a Registered Nurse (RN) Unit Manager in Elizabethtown, NY.

Duties:

• Handle all supervisory duties for assigned unit
• Help establish and implement employee policies and procedures
• Mentor less experienced nurses, offering clinical & career advice
• Maintain the standards of care for the unit
• Review Resident records & quality of care
• Monitor overall care & review individual Residents' cases
• Address questions or complaints brought forward by Residents or their families
• Represent the unit's interests with the upper-level management

Requirements:

• Must hold valid State RN License
• 3 years Long Term Care Experience preferred
• 2 years Charge Nurse experience preferred
• Strong computer skills
• Excellent communication skills

About us:

Essex Center for Rehabilitation and Healthcare is a 100-bed rehabilitation and skilled nursing facility located in Elizabethtown, New York. Our size enables a warm, nurturing environment, which allows each resident to maintain his or her individuality. Our staff is committed to ensuring the highest quality of life for all our residents, by maintaining each resident's dignity and independence. Essex Center is a proud member of the Centers Health Care Consortium.

Equal Opportunity Employer -M/F/D/V

Schenectady Center is hiring a Registered Nurse (RN) Unit Manager in Schenectady, NY.

Duties:

• Handle all supervisory duties for assigned unit
• Help establish and implement employee policies and procedures
• Mentor less experienced nurses, offering clinical & career advice
• Maintain the standards of care for the unit
• Review Resident records & quality of care
• Monitor overall care & review individual Residents' cases
• Address questions or complaints brought forward by Residents or their families
• Represent the unit's interests with the upper-level management

Requirements:

• Must hold valid State RN License
• 3 years Long Term Care Experience preferred
• 2 years Charge Nurse experience preferred
• Strong computer skills
• Excellent communication skills

About us:

Schenectady Center for Rehabilitation and Nursing is a 240-bed rehabilitation and skilled nursing facility located near the lively, reinvigorated downtown. With a long tradition of supporting the community-and being an active part of it-Schenectady Center is one of the newest in all of New York State with modern fixtures, contemporary features, and the latest amenities throughout. Our patient-centered therapy sessions are delivered by our caring, compassionate, expert team and will ensure that your program is tailored to your specific rehabilitation needs. Schenectady Center is a proud member of the Centers Health Care Consortium.

Equal Opportunity Employer -M/F/D/V

Job Purpose

To use your unique talents, experience, skills, education and enthusiasm to complete the Operations team and to recognize that your contribution is essential to the vision of Ring Container Technologies.

Key Responsibilities and Duties

Train and direct the activities of production personnel in the areas of safety.

• Ensure that all employees are properly trained in safe operation of production equipment, and that all safety rules are enforced.
• Ensure that all production personnel report and/or correct unsafe conditions.
• Monitor employee behavior in regard to safe work performance.
• Schedule safety meetings; ensures attendance and appropriate meeting topics are reviewed.
• Ensure Lock out / Tag out procedures are followed.
• Ensure that all employees have and properly use appropriate safety equipment.

Responsible for continuing/implementing the Ring Family Culture in the facility.

• Employees are the first priority, production is secondary.
• Coach and instruct supervisors in the proper methods of caring for their employees demonstrating the methods by example.
• Welcome employees to the plant every day inquiring about their personal lives and showing that Ring cares about our employees.
• Hold pre-shift meetings to explain the day’s needs and concerns and emphasize the importance of safety, not only for the individual but for everyone in the plant.
• Manage by walking around during the shift initiating conversations with questions regarding the well-being of the employee.
• Catch someone doing something well and praise. Recognize their efforts.
• Understand that all employees are people and all of us have challenges. Search for the reason behind the issue, actively listen and resolve to the benefit of all.

Responsible for leading and supporting employee engagement initiatives.

• Conduct focused walks semi-weekly through the plant to engage with the employees.
• Utilizing active listening skills, ask probing questions that encourage employee input on issues or opportunities related to safety, quality, performance, goals, scheduling, teamwork, etc.,
• Note opportunities for improvement and potential solutions based on employee input.
• Develop strategies that call for employee led teams to implement or ‘try’
• Provide ongoing feedback to employee led teams and support efforts that lead to improved results, even during times of initial failure.
• Celebrate wins and recognize employees participating on successful teams.

Responsible for producing the best quality product at all times.

• Ensure all production personnel are properly trained to identify quality defects for rejection, understand the rework process, and know the requirements to produce product that meets or exceeds customer standards and expectations.
• Ensure all quality measurements are performed as defined by the testing control plan and are recorded in NWA Quality Monitor.
• Ensure all raw materials, packaging materials, work in progress and finished goods are labeled and that lot numbers are fully traceable throughout the production processes.
• Ensure all nonconforming products and materials are identified, communicated, segregated, and documented.

Train and direct the activities of production personnel in the areas of equipment operation, quality control requirements, standards and procedures, and recognition of material which should be scrapped or reground.

• Maintain training documentation.

Monitor and analyze machine efficiency and assist in identifying root causes and corrective actions when efficiency rate is below standard.

• Track OEE, changeovers, downtime, scrap, and bottle loss.
• Provide planned downtime to support implementation of corrective measures for improvements.
• Schedule product changeovers in a manner which minimizes downtime and loss of productivity.

Monitor all labor expenses, general labor, OT and temporary labor, weekly, pursuing the Corporate Goal of being the Low Cost Producer.

Maintain employee relations; maintenance of employee calendars, documentation of corrective action, counseling, vacation scheduling and appropriate staffing to meet production needs within budget limits. Measure employee turnover and implement action plans to eliminate employee terminations.

Prepare and maintain necessary production records, machine efficiency records, scrap reports, and other reports as required.

Schedule production to meet customer demand and safety stock requirements.

Supervise the activities of shift supervisors

• Schedule and facilitate supervisor meetings and maintain meeting minutes.

Promote teamwork throughout the plant.

Work in conjunction with maintenance personnel on TPM and CLAIR projects.

• Schedule necessary personnel to perform tasks outlined in TPM and CLAIR projects.
• Ensure employees understand and follow all TPM standards established by team members.

May perform the duties of a supervisor as needed or required.

Support the development, implementation, maintenance and ongoing improvement of food safety, food defense, and quality systems to ensure compliance with federal, state, and local government regulatory food safety requirements and Safe Quality Food Institute (SQFI) or British Retail Consortium (BRC) standards.

• Ensure production employees adhere to food safety, food defense, and prerequisite programs (such as security, pest control, foreign material control, allergen control, chemical control, etc.) as required.
• Ensure production processes are performed in a food-safe manner.
• Ensure all housekeeping duties are performed and documented according to the Master Cleaning Schedule.
• Foster a culture of safety, quality, and continuous improvement which proactively recognizes and addresses deficiencies.

Experience and Educational Qualifications

Our Production Manager must have a minimum of 2 years’ experience in Management or Supervision in a manufacturing environment. He/she must have the ability to provide technical guidance through past experience and industry knowledge. He/she should possess strong people skills, leadership qualities, managerial abilities, a sense of urgency, accountability, business ethics, professionalism, self-motivation and the desire and focus to improve the business. Our candidate must be able to read, write and understand English.

Abilities Required

Must be able to come to work promptly and regularly.

Must be able to take direction and work well with others.

Must be able to work under the stress of deadlines.

Must be able to concentrate and perform accurately.

Must be able to react to change productively and to handle other tasks as assigned.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

An established, award-winning benefits consulting firm is seeking a CapEd Account Manager to support a specialized consortium of education-focused employers. In this role, you’ll serve as a strategic partner to mission-driven organizations, guiding complex benefit programs that impact faculty, staff, and their families. This is an opportunity to combine high-level consulting with meaningful client relationships — working within a collaborative team that values both expertise and service excellence.

Prior experience in a broker agency or benefit administration firm is required.

The Job:

• Manage and maintain an assigned book of business within the CapEd segment, serving as the primary point of contact for benefit-related service needs
• Partner closely with Benefits Consultants and Client Executives to lead and execute the renewal process
• Conduct strategy calls, needs analyses, and regular client meetings (including Open Enrollment meetings)
• Advise clients on cost-containment strategies while maintaining competitive, education-sector-aligned benefits offerings
• Oversee complex accounts and high-level service deliverables with strong attention to detail
• Provide leadership within the extended service team and delegate responsibilities effectively
• Assist with 5500 filings, onboarding new clients, and planning the CapEd annual meeting
• Identify cross-sell opportunities and contribute to book growth
• Educate clients on industry trends, compliance updates, and evolving risk management strategies
• Travel throughout New England as needed

The Company:

• Award-Winning Workplace: Recently recognized as one of Fortune’s Best Companies to Work For in 2025, blending autonomy, growth, and meaningful client impact.
• People-First Culture: Inclusive, supportive, and genuinely team-oriented.
• Forward-Thinking & Innovative: A technology-embracing firm consistently recognized as one of the best places to work.
• Collaborative Growth: Fast-growing workplace where teamwork is valued — and your work directly supports clients and colleagues.
• Meaningful Impact: Help deliver benefits to more than 10 million families nationwide.

If interested, apply, and MGA would be happy to have a quick call to learn more about your background and share all of the details about this opportunity.

WHO WE ARE

High Rise Financial is a fast-growing financial and medical liens company. We have two service offerings:

• Plaintiff Cash Funding: We provide money upfront to clients who are hurt due to an accident, instead of having to wait for their legal case to settle. We take pride in helping our community by keeping our injured clients financially afloat during difficult times due to an accident that was not their fault.

• Doctors and Surgery Centers on Lien: We have a network of doctors, surgery centers and hospitals that treat personal injury victims on lien. We provide funding for surgery centers and hospital fees. We also assist with doctor scheduling and coordinating client medical care.

We are quickly becoming a leader in the space known for our high ethical standards, clearly defined terms, and fair repayment for personal injury victims. High Rise Financial provides law firms with a trusted source to refer their clients and buy them time to get the award amounts their clients deserve.

Don’t take our word for it. Check out our Google and Yelp reviews and come be a part of our winning team!

WHAT YOU’LL DO

Important: This role may involve extensive regional travel. The position also requires frequent travel to surrounding states for law firm meetings, conferences, etc. including regular 2-3+ hour drives, short flights, and overnight stays in hotels.

As an Account Manager Outside Sales, the following will be your duties:

• Meeting sales targets to increase revenue.
• As an account manager, you will build and maintain relationships with personal injury law firms to expand our attorney referral base.
• Take lawyers, paralegals, and case managers out to lunches, dinners, and meetings to grow and maintain relationships with personal injury firms.  
• Attend legal events, legal networking events, and trade shows to meet attorneys and paralegals.
• In addition to face-to-face meetings, you will make contacts via inside sales using our CRM sales software.
• Maintain records of all sales leads and/or customer accounts.
• Educate law firms on how our services can benefit them and their clients.
• Exercise diligence in planning, follow-up, and closing deals by working with law firm personnel to facilitate the accumulation and prompt return of requisite documents. 

WHAT TO EXPECT

• Potential for extensive weekday travel depending on territory needs 

WHAT YOU’LL NEED

• Must have 2+ years of inside or outside sales experience.
• Demonstrated success in building relationships, meeting goals, and delivering results.
• Proficiency in developing sales strategies and utilizing performance metrics.
• Familiarity with MS Office and Salesforce preferred.
• Strong written and verbal communication skills.
• Effective organizational and leadership abilities.
• Proven problem-solving skills.
• High energy, ambitious, and reliable with a positive demeanor.
• Comfortable cultivating relationships in social settings.
• Ability to work independently in a fast-paced environment.
• Excellent organizational, planning, and multitasking abilities  

BENEFITS 

• Compensation: Earning potential over $115,000 annually
• Base Salary $60,000 to $80,000 annually (depending on experience & state residency as we have positions available across the county).
• Commission $15,000 to $55,000 per year is the practical range but since we have no cap, exceptional employees can exceed that high mark
• Work from home – enjoy your own space!
• Health, Dental, and Vision insurance provided with full-time employment
• Paid holidays and paid time off
• 401K or a Roth IRA
• Fast-growing company with room for growth! 

KEYWORDS

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Front Line Manager in Training

Position Overview

At CarMax, all new managers complete a structured four-month training program to ensure they are prepared to succeed in their new role. The Front-Line Manager in Training is a training and development program designed to give a new CarMax manager the tools they need to assume the role of a Front-Line Manager within the Service Operations department. All Front-Line Managers in Training must successfully complete the training program before taking on the role of a Front-Line Manager.

Training includes learning the following:

· Roles and responsibilities of functional areas within Service Operations

· End-to-end production process including inventory management, cosmetic and mechanical repair

· Fundamental management skills of leaders at CarMax through our Management Development Program

Upon successful completion of the Front-Line Manager in Training Program, the new Manager will be placed in one of the following roles: Flow Mechanical Manager, Flow Cosmetic Manager, Flow Supply Manager, Inventory Manager, or Service Manager.

Why CarMax?

At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.

Team Overview

Supports the Service Operations department by preparing new managers to lead teams across various functional areas. This role plays a critical part in ensuring operational excellence and leadership readiness across the store.

Role Responsibilities

· Ability to demonstrate learnings throughout the training program

· Support the execution of store procedures and processes

· Successfully complete the Management Development Program

Required Qualifications

· Work through and manage a team to achieve goals

· Read, interpret and transcribe data in order to maintain accurate records

· Demonstrate the ability to multi-task

· Speak and listen effectively in working with customers/associates, both in person and over the phone

· Demonstrate computer skills with a variety of common and proprietary software

· Possess a valid Driver’s License

· Combination of indoor and outdoor work environment; may include working in noisy situations and/or inclement weather conditions

· Requires walking or standing for extended periods of time

· Variety of work schedules with shifts that may include nights, weekends, and holidays

· Occasional travel to other work locations

· Follow all CarMax, state and federal policies, rules and regulations, including, but not limited to: O.S.H.A., and EPA, Personal Protective Equipment, proper waste disposal in required areas, attendance, Asset Protection, Integrity and Standards of Professional Appearance

· Wears CarMax clothing (acquired through the company store) at all times while working in the store

Preferred Qualifications

· 3+ Years of experience as a Manager preferred

About CarMax

At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.

As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Front Line Manager in Training

Position Overview

At CarMax, all new managers complete a structured four-month training program to ensure they are prepared to succeed in their new role. The Front-Line Manager in Training is a training and development program designed to give a new CarMax manager the tools they need to assume the role of a Front-Line Manager within the Service Operations department. All Front-Line Managers in Training must successfully complete the training program before taking on the role of a Front-Line Manager.

Training includes learning the following:

· Roles and responsibilities of functional areas within Service Operations

· End-to-end production process including inventory management, cosmetic and mechanical repair

· Fundamental management skills of leaders at CarMax through our Management Development Program

Upon successful completion of the Front-Line Manager in Training Program, the new Manager will be placed in one of the following roles: Flow Mechanical Manager, Flow Cosmetic Manager, Flow Supply Manager, Inventory Manager, or Service Manager.

Why CarMax?

At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.

Team Overview

Supports the Service Operations department by preparing new managers to lead teams across various functional areas. This role plays a critical part in ensuring operational excellence and leadership readiness across the store.

Role Responsibilities

· Ability to demonstrate learnings throughout the training program

· Support the execution of store procedures and processes

· Successfully complete the Management Development Program

Required Qualifications

· Work through and manage a team to achieve goals

· Read, interpret and transcribe data in order to maintain accurate records

· Demonstrate the ability to multi-task

· Speak and listen effectively in working with customers/associates, both in person and over the phone

· Demonstrate computer skills with a variety of common and proprietary software

· Possess a valid Driver’s License

· Combination of indoor and outdoor work environment; may include working in noisy situations and/or inclement weather conditions

· Requires walking or standing for extended periods of time

· Variety of work schedules with shifts that may include nights, weekends, and holidays

· Occasional travel to other work locations

· Follow all CarMax, state and federal policies, rules and regulations, including, but not limited to: O.S.H.A., and EPA, Personal Protective Equipment, proper waste disposal in required areas, attendance, Asset Protection, Integrity and Standards of Professional Appearance

· Wears CarMax clothing (acquired through the company store) at all times while working in the store

Preferred Qualifications

· 3+ Years of experience as a Manager preferred

About CarMax

At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.

As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Were unique. You should be, too.

Were changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

Were different than most primary care providers. Were rapidly expanding and we need great people to join our team.

The Nurse Case Manager 1 (RN) is responsible for achieving positive patient outcomes and managing quality of care across the continuum of care. The incumbent in this role will first and foremost serve as an advocate for our patients. He/She works closely with other members of the care team to develop effective plans of care and high levels of care coordination. This care planning and coordination may follow the patient from our centers into acute and post-acute facilities, as well as, their home environments. The Nurse Case Manager 1 (RN) role also involves establishing relationships with patients families and care givers, primary care physicians, specialists, other care providers, social workers, other case managers and nurses, acute and post-acute facilities, home health care companies, and health plans. He/She adheres to strict departmental goals/objectives, standards of performance, regulatory compliance, quality patient care compliance and policies and procedures.

CORE JOB DUTIES/RESPONSIBILITIES:

• Manages and plans for transitions of care, discharge and post discharge follow-up for patients admitted to key, high-volume/high-priority hospitals.
• Establishes a trusting relationship with patients and their caregivers.
• Collaborates with clinical staff in the development and execution of the plan of care and achievement of goals. Reports variations to PCP/Transitional Care Physicians (TCP) and implements actions as appropriate.
• Builds relationships with preferred acute care providers (hospitalists, specialists, etc.).
• Directs referrals to preferred providers.
• Coordinates the integration of social services/case management functions in the pre-acute, ER, acute and post-acute setting. Coordinates the patient care, discharge and home planning processes with hospital case management departments, and other healthcare facilities.
• In conjunction with the PCP, Hospitalist, Medical Director, insurance case manager and the hospital case manager, coordinates the patient transition to the appropriate/least constrictive level of care using a preferred provider.
• Keeps the PCP aware of patient(s) condition via e-mail, DASH, HITS or other appropriate means of communication.
• Introduces self to patient/family and explains Nurse Case Managers role and processes to contact the Nurse Case Manager for questions, guidance and education.
• Provides high intensity engagement with patient and family.
• Facilitates patient/family conferences to review treatment goals and optimize resource utilization; provides family education and identifies post-hospital needs.
• Serves as a patient advocate. Enhances a collaborative relationship to maximize the patient/familys ability to make informed decisions.
• Addresses advanced care planning including treatment goals and advance directives.
• Refers cases to social worker (Hospital and ChenMed/JenCare/Dedicated) for complex psychosocial and economic needs.
• Refers cases where patient and/or family would benefit from counseling required to complete complex discharge plan to social worker.
• Reports observed or suspected child or adult abuse pursuant to mandated requirements.
• Obtains onsite and EMR access at priority facilities.
• Maintains clinical and progress notes for each patient receiving care and provides progress report to PCP and others as appropriate.
• Submits required documentation in a timely manner and in appropriate computer system.
• Participates in surveys, studies and special projects as assigned.
• Conducts concurrent medical record review using specific indicators and criteria as approved by medical staff. Acts as patient advocate: investigates and reports adverse occurrences, and performs staff education related to resource utilization, discharge planning and psychosocial aspects of healthcare delivery.
• Promotes effective and efficient utilization of clinical resources and mobilizes resources to assist in achieving desired clinical outcomes within specific timeframe.
• Conducts review for appropriate utilization of services from admission through discharge. Evaluates patient satisfaction and quality of care provided.
• Communicates with physicians at regular intervals throughout hospitalization and develops an effective working relationship. Assists physicians to maintain appropriate cost, case and desired patient outcomes.
• Coordinates the provision of social services to patients, families and significant others to enable them to deal with the impact of illness on individual family functioning and to achieve maximum benefits from healthcare services.
• Completes expanded assessment of patients and family needs at time of admission. Completes psychosocial assessment.
• Directs and participates in the development and implementation of patient care policies and protocols to provide advice and guidance in handling unusual cases or patient needs.
• Attends meetings as assigned
• Performs other duties as assigned and modified at managers discretion.

There are 4 Nurse Case Manager 1 Roles with additional Essential Job Functions:

Acute Case Manager (primarily hospital based)

Responsibilities include all the above Core duties/responsibilities plus the following:

• Identify appropriateness of inpatient vs. observation status.
• Identify and manage safety risk (complete a social assessment), identify functional status (ADLs and PT needs), discuss medications and self-management, identify and correct knowledge deficits.
• Implement the ACM Coaching program with the appropriate patient population.
• In markets as appropriate, when patient in SNF, in conjunction with the post-acute physician, coordinate the transition to a lower level of care as soon as appropriate using a preferred provider if further services are needed.
• Facilitate discharge to appropriate level of care and preferred providers
• Communicate discharge to all stakeholders including PCP, Center Manager and Community Case Manager.
• Document the appropriate date that the patient is medically discharged and update as appropriate.
• Contact the center manager to arrange for a follow-up PCP appointment prior to discharge and whenever possible, communicate this information to the patient/caregiver.
• As appropriate, discuss patients eligibility for CCM or DM programs and identify patient interest in participation.
• Coordinate acute UR physician meetings.

Community Case Manager (primarily clinic and community based)

Responsibilities include all the above Core duties/responsibilities plus the following:

• Provides telephonic or outpatient visits to patients at high-risk for readmissions (as identified by CM Plan) to the ER or hospital, to patients with active care planning requirements, to disease management patients per the Disease Management Plan and to others as referred via transitional care team, acute case managers and Transitional Care team.
• Visits may include evening and weekend hours with the goal of preventing ER visits or hospital admissions.
• Performs clinical functions including disease-oriented assessment and monitoring, medication monitoring, health education and self-care instructions in the outpatient setting.

Coordinate the Plan of Care:

• Conducts/coordinates initial case management assessment of patients to determine outpatient needs.
• Ensures individual plan of care reflects patient needs and services available.
• Makes recommendations to the team.
• Completes individual plan of care with patients and team members.
• Communicates instructions and methodologies as appropriate to ensure that the plan is implemented correctly.
• Assesses the environment of care, e.g., safety and security.
• Assesses the caregiver capacity and willingness to provide care.
• Assesses patient and caregiver educational needs.
• Coordinates, reports, documents and follows-up on Super Huddles and HPP/IDT meetings.
• Helps patients navigate health care systems, connecting them with community resources; orchestrates multiple facets of health care delivery and assists with administrative and logistical tasks.
• Coordinates the delivery of services to effectively address patient needs.
• Facilitates and coaches patients in using natural supports and mainstream community resources to address supportive needs.
• Maintains ongoing communication with families, community providers and others as needed to promote the health and well-being of patients.
• Establishes a supportive and motivational relationship with patients that support patient self-management
• Monitors the quality, frequency and appropriateness of HHA visits and other outpatient services.
• Assists patient and family with access to community/financial resources and refer cases to social worker as appropriate.

Community/Skilled Nursing Facility Case Manager (Community Case Manager Role with additional SNF duties as assigned)

Responsibilities include all the above Core duties/responsibilities plus the following:

• Community Case Manager role as above.
• CM telephonic or onsite visits to SNFs, communication with physical therapists (PT), social workers, patient and families as appropriate.
• Validates appropriate level of care/LOS.
• Validates Discharge plan for safe transition home, utilization of preferred providers or timely transition to long term care.
• Reminds patient of need for 4-day PCP post hospital/SNF discharge visit and future visits.
• Collaborates with payor onsite SNF CMs.

Transitional Case Manager (Blended Acute and Community Case Manager Roles)

Responsibilities include all the above Core duties/responsibilities plus the following:

• Acute and Community Case Manager roles as above.

KNOWLEDGE, SKILLS AND ABILITIES:

• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Critical thinking skills required.
• Ability to work autonomously is required.
• Ability to monitor, assess and record patients progress and adjust and plan accordingly.
• Ability to plan, implement and evaluate individual patient care plans.
• Knowledge of nursing and case management theory and practice.
• Knowledge of patient care charts and patient histories.
• Knowledge of clinical and social services documentation procedures and standards.
• Knowledge of community health services and social services support agencies and networks.
• Organizing and coordinating skills.
• Ability to communicate technical information to non-technical personnel.
• Proficient in Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software.
• Ability and willingness to travel locally, regionally and nationwide up to 10% of the time.
• Spoken and written fluency in English.
• Bilingual preferred.

PAY RANGE:

$36.9 - $52.70 Hourly

The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.

EMPLOYEE BENEFITS

Were ChenMed and were transforming healthcare for seniors and changing Americas healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. Were growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in peoples lives every single day.

Current employees, if you want to apply to our internal career site, please click HERE

Current Contingent Worker please see job aid HERE to apply

#LI-Onsite

Required

Preferred

Job Industries

• Other

Were unique. You should be, too.

Were changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

Were different than most primary care providers. Were rapidly expanding and we need great people to join our team.

The Nurse Case Manager 1 (RN) is responsible for achieving positive patient outcomes and managing quality of care across the continuum of care. The incumbent in this role will first and foremost serve as an advocate for our patients. He/She works closely with other members of the care team to develop effective plans of care and high levels of care coordination. This care planning and coordination may follow the patient from our centers into acute and post-acute facilities, as well as, their home environments. The Nurse Case Manager 1 (RN) role also involves establishing relationships with patients families and care givers, primary care physicians, specialists, other care providers, social workers, other case managers and nurses, acute and post-acute facilities, home health care companies, and health plans. He/She adheres to strict departmental goals/objectives, standards of performance, regulatory compliance, quality patient care compliance and policies and procedures.

CORE JOB DUTIES/RESPONSIBILITIES:

• Manages and plans for transitions of care, discharge and post discharge follow-up for patients admitted to key, high-volume/high-priority hospitals.
• Establishes a trusting relationship with patients and their caregivers.
• Collaborates with clinical staff in the development and execution of the plan of care and achievement of goals. Reports variations to PCP/Transitional Care Physicians (TCP) and implements actions as appropriate.
• Builds relationships with preferred acute care providers (hospitalists, specialists, etc.).
• Directs referrals to preferred providers.
• Coordinates the integration of social services/case management functions in the pre-acute, ER, acute and post-acute setting. Coordinates the patient care, discharge and home planning processes with hospital case management departments, and other healthcare facilities.
• In conjunction with the PCP, Hospitalist, Medical Director, insurance case manager and the hospital case manager, coordinates the patient transition to the appropriate/least constrictive level of care using a preferred provider.
• Keeps the PCP aware of patient(s) condition via e-mail, DASH, HITS or other appropriate means of communication.
• Introduces self to patient/family and explains Nurse Case Managers role and processes to contact the Nurse Case Manager for questions, guidance and education.
• Provides high intensity engagement with patient and family.
• Facilitates patient/family conferences to review treatment goals and optimize resource utilization; provides family education and identifies post-hospital needs.
• Serves as a patient advocate. Enhances a collaborative relationship to maximize the patient/familys ability to make informed decisions.
• Addresses advanced care planning including treatment goals and advance directives.
• Refers cases to social worker (Hospital and ChenMed/JenCare/Dedicated) for complex psychosocial and economic needs.
• Refers cases where patient and/or family would benefit from counseling required to complete complex discharge plan to social worker.
• Reports observed or suspected child or adult abuse pursuant to mandated requirements.
• Obtains onsite and EMR access at priority facilities.
• Maintains clinical and progress notes for each patient receiving care and provides progress report to PCP and others as appropriate.
• Submits required documentation in a timely manner and in appropriate computer system.
• Participates in surveys, studies and special projects as assigned.
• Conducts concurrent medical record review using specific indicators and criteria as approved by medical staff. Acts as patient advocate: investigates and reports adverse occurrences, and performs staff education related to resource utilization, discharge planning and psychosocial aspects of healthcare delivery.
• Promotes effective and efficient utilization of clinical resources and mobilizes resources to assist in achieving desired clinical outcomes within specific timeframe.
• Conducts review for appropriate utilization of services from admission through discharge. Evaluates patient satisfaction and quality of care provided.
• Communicates with physicians at regular intervals throughout hospitalization and develops an effective working relationship. Assists physicians to maintain appropriate cost, case and desired patient outcomes.
• Coordinates the provision of social services to patients, families and significant others to enable them to deal with the impact of illness on individual family functioning and to achieve maximum benefits from healthcare services.
• Completes expanded assessment of patients and family needs at time of admission. Completes psychosocial assessment.
• Directs and participates in the development and implementation of patient care policies and protocols to provide advice and guidance in handling unusual cases or patient needs.
• Attends meetings as assigned
• Performs other duties as assigned and modified at managers discretion.

There are 4 Nurse Case Manager 1 Roles with additional Essential Job Functions:

Acute Case Manager (primarily hospital based)

Responsibilities include all the above Core duties/responsibilities plus the following:

• Identify appropriateness of inpatient vs. observation status.
• Identify and manage safety risk (complete a social assessment), identify functional status (ADLs and PT needs), discuss medications and self-management, identify and correct knowledge deficits.
• Implement the ACM Coaching program with the appropriate patient population.
• In markets as appropriate, when patient in SNF, in conjunction with the post-acute physician, coordinate the transition to a lower level of care as soon as appropriate using a preferred provider if further services are needed.
• Facilitate discharge to appropriate level of care and preferred providers
• Communicate discharge to all stakeholders including PCP, Center Manager and Community Case Manager.
• Document the appropriate date that the patient is medically discharged and update as appropriate.
• Contact the center manager to arrange for a follow-up PCP appointment prior to discharge and whenever possible, communicate this information to the patient/caregiver.
• As appropriate, discuss patients eligibility for CCM or DM programs and identify patient interest in participation.
• Coordinate acute UR physician meetings.

Community Case Manager (primarily clinic and community based)

Responsibilities include all the above Core duties/responsibilities plus the following:

• Provides telephonic or outpatient visits to patients at high-risk for readmissions (as identified by CM Plan) to the ER or hospital, to patients with active care planning requirements, to disease management patients per the Disease Management Plan and to others as referred via transitional care team, acute case managers and Transitional Care team.
• Visits may include evening and weekend hours with the goal of preventing ER visits or hospital admissions.
• Performs clinical functions including disease-oriented assessment and monitoring, medication monitoring, health education and self-care instructions in the outpatient setting.

Coordinate the Plan of Care:

• Conducts/coordinates initial case management assessment of patients to determine outpatient needs.
• Ensures individual plan of care reflects patient needs and services available.
• Makes recommendations to the team.
• Completes individual plan of care with patients and team members.
• Communicates instructions and methodologies as appropriate to ensure that the plan is implemented correctly.
• Assesses the environment of care, e.g., safety and security.
• Assesses the caregiver capacity and willingness to provide care.
• Assesses patient and caregiver educational needs.
• Coordinates, reports, documents and follows-up on Super Huddles and HPP/IDT meetings.
• Helps patients navigate health care systems, connecting them with community resources; orchestrates multiple facets of health care delivery and assists with administrative and logistical tasks.
• Coordinates the delivery of services to effectively address patient needs.
• Facilitates and coaches patients in using natural supports and mainstream community resources to address supportive needs.
• Maintains ongoing communication with families, community providers and others as needed to promote the health and well-being of patients.
• Establishes a supportive and motivational relationship with patients that support patient self-management
• Monitors the quality, frequency and appropriateness of HHA visits and other outpatient services.
• Assists patient and family with access to community/financial resources and refer cases to social worker as appropriate.

Community/Skilled Nursing Facility Case Manager (Community Case Manager Role with additional SNF duties as assigned)

Responsibilities include all the above Core duties/responsibilities plus the following:

• Community Case Manager role as above.
• CM telephonic or onsite visits to SNFs, communication with physical therapists (PT), social workers, patient and families as appropriate.
• Validates appropriate level of care/LOS.
• Validates Discharge plan for safe transition home, utilization of preferred providers or timely transition to long term care.
• Reminds patient of need for 4-day PCP post hospital/SNF discharge visit and future visits.
• Collaborates with payor onsite SNF CMs.

Transitional Case Manager (Blended Acute and Community Case Manager Roles)

Responsibilities include all the above Core duties/responsibilities plus the following:

• Acute and Community Case Manager roles as above.

KNOWLEDGE, SKILLS AND ABILITIES:

• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Critical thinking skills required.
• Ability to work autonomously is required.
• Ability to monitor, assess and record patients progress and adjust and plan accordingly.
• Ability to plan, implement and evaluate individual patient care plans.
• Knowledge of nursing and case management theory and practice.
• Knowledge of patient care charts and patient histories.
• Knowledge of clinical and social services documentation procedures and standards.
• Knowledge of community health services and social services support agencies and networks.
• Organizing and coordinating skills.
• Ability to communicate technical information to non-technical personnel.
• Proficient in Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software.
• Ability and willingness to travel locally, regionally and nationwide up to 10% of the time.
• Spoken and written fluency in English.
• Bilingual preferred.

PAY RANGE:

$36.9 - $52.70 Hourly

The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.

EMPLOYEE BENEFITS

Were ChenMed and were transforming healthcare for seniors and changing Americas healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. Were growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in peoples lives every single day.

Current employees, if you want to apply to our internal career site, please click HERE

Current Contingent Worker please see job aid HERE to apply

#LI-Onsite

Required

Preferred

Job Industries

• Other

Were unique. You should be, too.

Were changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

Were different than most primary care providers. Were rapidly expanding and we need great people to join our team.

The Nurse Case Manager 1 (RN) is responsible for achieving positive patient outcomes and managing quality of care across the continuum of care. The incumbent in this role will first and foremost serve as an advocate for our patients. He/She works closely with other members of the care team to develop effective plans of care and high levels of care coordination. This care planning and coordination may follow the patient from our centers into acute and post-acute facilities, as well as, their home environments. The Nurse Case Manager 1 (RN) role also involves establishing relationships with patients families and care givers, primary care physicians, specialists, other care providers, social workers, other case managers and nurses, acute and post-acute facilities, home health care companies, and health plans. He/She adheres to strict departmental goals/objectives, standards of performance, regulatory compliance, quality patient care compliance and policies and procedures.

CORE JOB DUTIES/RESPONSIBILITIES:

• Manages and plans for transitions of care, discharge and post discharge follow-up for patients admitted to key, high-volume/high-priority hospitals.
• Establishes a trusting relationship with patients and their caregivers.
• Collaborates with clinical staff in the development and execution of the plan of care and achievement of goals. Reports variations to PCP/Transitional Care Physicians (TCP) and implements actions as appropriate.
• Builds relationships with preferred acute care providers (hospitalists, specialists, etc.).
• Directs referrals to preferred providers.
• Coordinates the integration of social services/case management functions in the pre-acute, ER, acute and post-acute setting. Coordinates the patient care, discharge and home planning processes with hospital case management departments, and other healthcare facilities.
• In conjunction with the PCP, Hospitalist, Medical Director, insurance case manager and the hospital case manager, coordinates the patient transition to the appropriate/least constrictive level of care using a preferred provider.
• Keeps the PCP aware of patient(s) condition via e-mail, DASH, HITS or other appropriate means of communication.
• Introduces self to patient/family and explains Nurse Case Managers role and processes to contact the Nurse Case Manager for questions, guidance and education.
• Provides high intensity engagement with patient and family.
• Facilitates patient/family conferences to review treatment goals and optimize resource utilization; provides family education and identifies post-hospital needs.
• Serves as a patient advocate. Enhances a collaborative relationship to maximize the patient/familys ability to make informed decisions.
• Addresses advanced care planning including treatment goals and advance directives.
• Refers cases to social worker (Hospital and ChenMed/JenCare/Dedicated) for complex psychosocial and economic needs.
• Refers cases where patient and/or family would benefit from counseling required to complete complex discharge plan to social worker.
• Reports observed or suspected child or adult abuse pursuant to mandated requirements.
• Obtains onsite and EMR access at priority facilities.
• Maintains clinical and progress notes for each patient receiving care and provides progress report to PCP and others as appropriate.
• Submits required documentation in a timely manner and in appropriate computer system.
• Participates in surveys, studies and special projects as assigned.
• Conducts concurrent medical record review using specific indicators and criteria as approved by medical staff. Acts as patient advocate: investigates and reports adverse occurrences, and performs staff education related to resource utilization, discharge planning and psychosocial aspects of healthcare delivery.
• Promotes effective and efficient utilization of clinical resources and mobilizes resources to assist in achieving desired clinical outcomes within specific timeframe.
• Conducts review for appropriate utilization of services from admission through discharge. Evaluates patient satisfaction and quality of care provided.
• Communicates with physicians at regular intervals throughout hospitalization and develops an effective working relationship. Assists physicians to maintain appropriate cost, case and desired patient outcomes.
• Coordinates the provision of social services to patients, families and significant others to enable them to deal with the impact of illness on individual family functioning and to achieve maximum benefits from healthcare services.
• Completes expanded assessment of patients and family needs at time of admission. Completes psychosocial assessment.
• Directs and participates in the development and implementation of patient care policies and protocols to provide advice and guidance in handling unusual cases or patient needs.
• Attends meetings as assigned
• Performs other duties as assigned and modified at managers discretion.

There are 4 Nurse Case Manager 1 Roles with additional Essential Job Functions:

Acute Case Manager (primarily hospital based)

Responsibilities include all the above Core duties/responsibilities plus the following:

• Identify appropriateness of inpatient vs. observation status.
• Identify and manage safety risk (complete a social assessment), identify functional status (ADLs and PT needs), discuss medications and self-management, identify and correct knowledge deficits.
• Implement the ACM Coaching program with the appropriate patient population.
• In markets as appropriate, when patient in SNF, in conjunction with the post-acute physician, coordinate the transition to a lower level of care as soon as appropriate using a preferred provider if further services are needed.
• Facilitate discharge to appropriate level of care and preferred providers
• Communicate discharge to all stakeholders including PCP, Center Manager and Community Case Manager.
• Document the appropriate date that the patient is medically discharged and update as appropriate.
• Contact the center manager to arrange for a follow-up PCP appointment prior to discharge and whenever possible, communicate this information to the patient/caregiver.
• As appropriate, discuss patients eligibility for CCM or DM programs and identify patient interest in participation.
• Coordinate acute UR physician meetings.

Community Case Manager (primarily clinic and community based)

Responsibilities include all the above Core duties/responsibilities plus the following:

• Provides telephonic or outpatient visits to patients at high-risk for readmissions (as identified by CM Plan) to the ER or hospital, to patients with active care planning requirements, to disease management patients per the Disease Management Plan and to others as referred via transitional care team, acute case managers and Transitional Care team.
• Visits may include evening and weekend hours with the goal of preventing ER visits or hospital admissions.
• Performs clinical functions including disease-oriented assessment and monitoring, medication monitoring, health education and self-care instructions in the outpatient setting.

Coordinate the Plan of Care:

• Conducts/coordinates initial case management assessment of patients to determine outpatient needs.
• Ensures individual plan of care reflects patient needs and services available.
• Makes recommendations to the team.
• Completes individual plan of care with patients and team members.
• Communicates instructions and methodologies as appropriate to ensure that the plan is implemented correctly.
• Assesses the environment of care, e.g., safety and security.
• Assesses the caregiver capacity and willingness to provide care.
• Assesses patient and caregiver educational needs.
• Coordinates, reports, documents and follows-up on Super Huddles and HPP/IDT meetings.
• Helps patients navigate health care systems, connecting them with community resources; orchestrates multiple facets of health care delivery and assists with administrative and logistical tasks.
• Coordinates the delivery of services to effectively address patient needs.
• Facilitates and coaches patients in using natural supports and mainstream community resources to address supportive needs.
• Maintains ongoing communication with families, community providers and others as needed to promote the health and well-being of patients.
• Establishes a supportive and motivational relationship with patients that support patient self-management
• Monitors the quality, frequency and appropriateness of HHA visits and other outpatient services.
• Assists patient and family with access to community/financial resources and refer cases to social worker as appropriate.

Community/Skilled Nursing Facility Case Manager (Community Case Manager Role with additional SNF duties as assigned)

Responsibilities include all the above Core duties/responsibilities plus the following:

• Community Case Manager role as above.
• CM telephonic or onsite visits to SNFs, communication with physical therapists (PT), social workers, patient and families as appropriate.
• Validates appropriate level of care/LOS.
• Validates Discharge plan for safe transition home, utilization of preferred providers or timely transition to long term care.
• Reminds patient of need for 4-day PCP post hospital/SNF discharge visit and future visits.
• Collaborates with payor onsite SNF CMs.

Transitional Case Manager (Blended Acute and Community Case Manager Roles)

Responsibilities include all the above Core duties/responsibilities plus the following:

• Acute and Community Case Manager roles as above.

KNOWLEDGE, SKILLS AND ABILITIES:

• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Critical thinking skills required.
• Ability to work autonomously is required.
• Ability to monitor, assess and record patients progress and adjust and plan accordingly.
• Ability to plan, implement and evaluate individual patient care plans.
• Knowledge of nursing and case management theory and practice.
• Knowledge of patient care charts and patient histories.
• Knowledge of clinical and social services documentation procedures and standards.
• Knowledge of community health services and social services support agencies and networks.
• Organizing and coordinating skills.
• Ability to communicate technical information to non-technical personnel.
• Proficient in Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software.
• Ability and willingness to travel locally, regionally and nationwide up to 10% of the time.
• Spoken and written fluency in English.
• Bilingual preferred.

PAY RANGE:

$36.9 - $52.70 Hourly

The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.

EMPLOYEE BENEFITS

Were ChenMed and were transforming healthcare for seniors and changing Americas healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. Were growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in peoples lives every single day.

Current Employee apply HERE

Current Contingent Worker please see job aid HERE to apply

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