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About the Company
Bring your customer focus, analytical mindset, and operational coordination skills to Hermes Abrasives, a cutting-edge subsidiary of WALTER Surface Technologies. Since 1952, WALTER has built a reputation for high quality and innovation in surface treatment technologies and is a global leader in high-performance solutions for the metalworking industry. Our philosophy centers on empowering customers to work smarter and achieve excellence through superior technology, products, performance, safety, and durability—driving increased productivity and profitability.
About the Role
We are seeking a highly organized and customer-focused Customer Support & Internal Sales Representative to support North American Coated Abrasives operations. This hybrid role blends customer service excellence with internal sales, pricing analysis, and operational coordination. This position serves as a primary liaison between customers, Territory Sales Managers, Customer Service, Finance, and global manufacturing partners. Success in this role requires strong attention to detail, commercial awareness, and the ability to manage multiple priorities while protecting margin, ensuring order accuracy, and maintaining service standards. This is a cross-functional role with direct impact on customer satisfaction, pricing integrity, inventory management, and overall account health.
Responsibilities
- Order Management & Fulfillment
- Accurately enter, manage, and monitor customer orders in SAP.
- Coordinate production schedules, inventory levels, and delivery timelines.
- Expedite orders and coordinate air freight/import shipments when required.
- Track lost or damaged shipments and manage return logistics.
- Maintain open order and inventory forecast reports (P2D).
- Proactively communicate order updates, delays, and changes to customers.
- Pricing & Profitability Management
- Approve and analyze pricing requests within established guidelines.
- Evaluate margin impact using cost-of-goods data.
- Generate material numbers to determine cost structures.
- Prepare and maintain Competitive Pricing Reports (CPRs).
- Support special pricing arrangements and volume-based agreements.
- Provide historical cost and margin analysis to Territory Sales Managers.
- Customer & Account Management
- Serve as primary contact for customer and distributor inquiries.
- Oversee new account applications and evaluate credit worthiness.
- Maintain SAP account records and documentation.
- Resolve service issues, complaints, returns, and disputes.
- Provide invoices, delivery notes, and pricing documentation upon request.
- Inventory & Financial Support
- Monitor consignment and ABR inventory accounts.
- Prepare inventory count sheets and reconcile discrepancies.
- Support Accounts Receivable with past-due balances and disputes.
- Upload invoices to customer portals and assist with reconciliation requests.
- Sales & Operational Support
- Support Territory Sales Managers with profitability analysis and reporting.
- Prepare open order and sales activity reports.
- Coordinate international shipments and proforma invoices.
- Assist Customer Service with escalated issue resolution.
Qualifications
- Associate degree in Business, Marketing, or related field
- 2+ years of experience in Customer Service, Sales Support, or Inside Sales
- Proficiency in Microsoft Office (Excel, Word)
- D365 CRM experience
- Strong analytical and communication skills
- Authorized to work in the United States
Required Skills
- Customer Service Excellence: Responsive, solution-oriented, and professional
- Pricing & Margin Analysis: Understands cost drivers and profitability impact
- ERP & CRM Proficiency: Strong working knowledge of SAP and D365
- Supply Chain Coordination: Aligns production, logistics, and customer demand
- Financial Acumen: Cost awareness and margin sensitivity
- Organizational Agility: Manages multiple priorities under deadlines
- Attention to Detail: Ensures accuracy in orders, pricing, and documentation
- Cross-Functional Collaboration: Works effectively across Sales, Finance, and Operations
Preferred Skills
- Bachelor’s degree
- 3–5 years of experience in Sales Operations or Internal Sales
- SAP experience
- Experience in coated abrasives or industrial distribution
- Familiarity with pricing models and margin analysis
Pay range and compensation package
Hybrid office environment with cross-functional collaboration. Hourly / Non-Exempt (FLSA). Department: Internal Sales.
Equal Opportunity Statement
What Success Looks Like (First 12 Months)
- Orders are entered accurately with minimal rework or corrections
- Pricing approvals align with margin targets and company guidelines
- Customers receive proactive communication and timely resolution of issues
- Inventory and consignment accounts remain accurate and reconciled
- Territory Sales Managers receive reliable profitability and sales reporting
- Reduced disputes, improved on-time delivery, and strengthened customer relationships
- Consistent execution that protects both service standards and profitability
Specialized Knowledge, Licenses, etc.
- Specialized training in direct care provision preferred.
- Must complete and obtain certification in OPWDD Approved Medication Administration Course (AMAP) during probationary period and maintain AMAP certification.
- Ability and willingness to be First Aid and CPR certified.
- Ability and willingness to obtain certification in SCIPR Competencies and advance to Promote
Competencies
- Demonstrated competency in written, verbal and computational skills to document records in accordance with program standards.
Physical Demands
- Regularly required to speak clearly and hear the spoken word well.
- Regularly required to utilize near vision ability to read data and documents, including spreadsheets and reports, in printed form and on computer screens.
- Regularly required to provide physical care for clients and individuals, which may include, but is not limited to bathing, feeding, changing clothes or diapers and pushing wheelchairs.
- Ability to physically restrain challenging behaviors that include aggression, self-injurious, and destructive behaviors.
- Ability to apply proper lifting techniques.
Work Environment
- Noise level is consistent with levels usually present in an office, education, group home, residential, rehabilitation, industrial, workshop or health related environment.
- Hazards present are consistent with those common to an office, education, rehabilitation, industrial, workshop or health related environment.
- Working with individuals whose age ranges from childhood to adulthood.
Essential Functions
Support the individual by supporting a comfortable home environment. Examples include but are not limited to:
- Work towards the satisfactory completion of each of the core competency goals according to the OPWDD timeline requirements.
- Provide safe and clean environment for the individual based on skill level and risks and support the safety of all individuals in everyday situations.
- Use verbal and physical means to create a positive environment that will encourage and enable individual growth.
- Assist the individual in the development of social skills that will help the individual become integrated/ included in his or her community.
- Perform protective oversight while engaging in community activities.
- Monitor each individual's personal health on a continuous basis (during situations of high activity, while bathing/showering/swimming, in the morning and the evening, at meals, while in the community, at all times).
- Assist individuals in learning and practicing skills necessary for home living (indoor household chores such as, but not limited to, cooking, sweeping, dusting, bed-making, vacuuming, and dish-washing, laundry, folding and storing clothes, etc.).
- Perform advocate responsibilities, while demonstrating respect for the processes and people involved.
- Responsible for all documentation related to the essential function and services for the individual.
Education
High School diploma or General Education Degree (GED).
Experience
- Minimum 1-year experience working with developmentally disabled population preferably in a residential, health or treatment related setting preferred.
Valid NYS Driver's License required.
Benefits St. David's South Austin Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Note: Eligibility for benefits may vary by location.
Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Special Procedures Technologist where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!
Job Summary and Qualifications
POSITION SUMMARY
The Interventional Radiology Technologist is responsible for all aspects of diagnostic and interventional procedures performed in the Specials Suite. Performs technical duties utilizing various types of equipment to image selected vascular structures or therapeutic intervention. Principles of positioning, radiographic sciences, and radiation protection are exercised with specialized techniques. Assists and supports the physicians with invasive procedures. Has responsibility for patient charge entry, availability of procedure supplies and inventory management. Maintains professional judgment and conduct that is complimentary of the ARRT Code of Ethics and St. David's Healthcare Values.
PRINCIPAL RESPONSIBILITIES
I CARE: Integrity Compassion Accountability Respect Excellence
Demonstrate Excellence in performing interventional technologist responsibilities
- Operates and positions the fluoroscopy and Digital Imagery efficiently and effectively, demonstrates ability to trouble-shoot errors.
- Pan table to accurately visualize requested/appropriate views.
- Identifiesanatomical orientation on all requiredimages, andensures proper film ID on images.
- Provides patient care in coordination with team members. Assures clear, effective communicationregardingpatient care.
- Demonstratesability to recognize changes inpatient'sphysical and mental status, informs nurse/radiologist. Participates in intervention.
- Sets up the Ultrasound unit for the radiologist tooperateandsendsplacement images to PACS.
- Completes Lab/Micro orders for specimens collected in procedures and handles according to policy.
- Anticipates the patient care needs of the nurse; assist in code, operate related non-imaging equipment.
- Demonstrates safety skills when operating the power injector; adheres to set guidelines.
- Performs scrub role during invasive procedures including, but not limited to:
- Competently assist physicians with procedure,
- Anticipates and responds to the needs of the performing physician,
- Demonstrate sterile technique for handling sterile instruments/supplies,
- Manage procedure wires and catheters,
- Product selections appropriate to case/patient.
- Proficiently remove sheaths and hold pressure to achieve hemostasis.
- All fluids and medication are labeled as outlined in policy.
- Anticipates and responds to the needs of the physician, nurse and co-technologist during the procedure
- Identifies patient verbally and confirms with 2 patient identifiers (order or request) with patient ID band during first contact and prior to medication administration.
- Performs Procedural Pause on all exams; verifies exam/side and ensures Meditech order matches the written order. Ensures indicators forprocedure isappropriate.
- Medications and sharps aresecured at all times.
- UtilizeseMARfor all chemicals, medications and contrast administered for imagingprocedure.
- Administer contrast mediain accordance withthe Medication Usage and Contrast Policies:
- Medications are secure at all times; removed fromAcudoseafter patient screening and prior to administration.
- Practices the 5-rights for medication administration.
- Evaluates and documents complete contrastquestionnaireabout medical history, allergies, and contrast history prior to all administration.
- Relays to supervising radiologist or physician asappropriate;documents.
- Completes Risk Management Report in Meditech for Medication/ADR related events. Completes required documentation and reporting for extravasations.
- Follows set guidelines when performing venipuncuture; has completed approval process.
- Conducts Fall Assessment when acquiring patients from room and returning patients to rooms/ED/ISS or post portable procedure.
- Demonstrates safe practice with HIGH risk for fall patients; does not leave unattended. Secures patient with table straps, documents in OR module.
- Site marking is performed immediately after the pre-procedural pause and time out is completed according to policy prior to start of invasive procedure.
- All fluids and medication are labeled when removed from original containers it not given immediately; on procedure invasive trays, oral contrast, injector, etc.
- Adheres to radiation plan consistently demonstrates an awareness of Radiation Safety Practices.
- Protects self, patient, staff and public from unnecessary radiation.
- Screens and documents the possibility of pregnancy on all women of the childbearing age.
- Employs techniques to minimize radiation exposure by adhering to the ALARA program.
- Completed required forms and event report for flu or time over 60 minutes
- Protects patient, public and self by adhering to Infection Control Policies and guidelines.
- Safely transports patient by utilizing the transporting policies and performing patient Hand-Off at all periods of patient exchange. Uses the Invasive Form when required and Hand-off to patient's RN.
- Demonstrates preparedness for patient arrest or critically ill patients; aware of technologist role in code.
- Performs daily crash cart checks and operate department monitoring devices
Demonstrates Accountability for Clinical Responsibilities in Specials:
- Completes all OR module on invasive procedure at time of procedure or immediately following.
- Completes required documentation in PACS and Meditech, performs end of day review to ensure all exams have been moved to taken and pushed to PACS.
- Prepares patient for procedure; pulls correct orders and consents.
- Ensures the patient interventional procedure is chargedcorrectlycalling forassistancewhen needed.
- Completes charging and paperwork for consignment supplies.
- Tracks implant devices in OR module and Implant Log.
- Inventories stock annually.
- Maintains a clean organized and safe work environment, room and cabinets are clutter free.
Demonstrates Integrity Consistent with the Hospital Mission:
- Functions independently and problem solves effectively, considering alternatives.
- Ensures imaging and support equipment is functioning properly. Follows protocol for malfunctions.
- Perform daily QC checks to ensure proper equipment function . click apply for full job details
Benefits St. David's South Austin Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Note: Eligibility for benefits may vary by location.
Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Special Procedures Technologist where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!
Job Summary and Qualifications
POSITION SUMMARY
The Interventional Radiology Technologist is responsible for all aspects of diagnostic and interventional procedures performed in the Specials Suite. Performs technical duties utilizing various types of equipment to image selected vascular structures or therapeutic intervention. Principles of positioning, radiographic sciences, and radiation protection are exercised with specialized techniques. Assists and supports the physicians with invasive procedures. Has responsibility for patient charge entry, availability of procedure supplies and inventory management. Maintains professional judgment and conduct that is complimentary of the ARRT Code of Ethics and St. David's Healthcare Values.
PRINCIPAL RESPONSIBILITIES
I CARE: Integrity Compassion Accountability Respect Excellence
Demonstrate Excellence in performing interventional technologist responsibilities
- Operates and positions the fluoroscopy and Digital Imagery efficiently and effectively, demonstrates ability to trouble-shoot errors.
- Pan table to accurately visualize requested/appropriate views.
- Identifiesanatomical orientation on all requiredimages, andensures proper film ID on images.
- Provides patient care in coordination with team members. Assures clear, effective communicationregardingpatient care.
- Demonstratesability to recognize changes inpatient'sphysical and mental status, informs nurse/radiologist. Participates in intervention.
- Sets up the Ultrasound unit for the radiologist tooperateandsendsplacement images to PACS.
- Completes Lab/Micro orders for specimens collected in procedures and handles according to policy.
- Anticipates the patient care needs of the nurse; assist in code, operate related non-imaging equipment.
- Demonstrates safety skills when operating the power injector; adheres to set guidelines.
- Performs scrub role during invasive procedures including, but not limited to:
- Competently assist physicians with procedure,
- Anticipates and responds to the needs of the performing physician,
- Demonstrate sterile technique for handling sterile instruments/supplies,
- Manage procedure wires and catheters,
- Product selections appropriate to case/patient.
- Proficiently remove sheaths and hold pressure to achieve hemostasis.
- All fluids and medication are labeled as outlined in policy.
- Anticipates and responds to the needs of the physician, nurse and co-technologist during the procedure
- Identifies patient verbally and confirms with 2 patient identifiers (order or request) with patient ID band during first contact and prior to medication administration.
- Performs Procedural Pause on all exams; verifies exam/side and ensures Meditech order matches the written order. Ensures indicators forprocedure isappropriate.
- Medications and sharps aresecured at all times.
- UtilizeseMARfor all chemicals, medications and contrast administered for imagingprocedure.
- Administer contrast mediain accordance withthe Medication Usage and Contrast Policies:
- Medications are secure at all times; removed fromAcudoseafter patient screening and prior to administration.
- Practices the 5-rights for medication administration.
- Evaluates and documents complete contrastquestionnaireabout medical history, allergies, and contrast history prior to all administration.
- Relays to supervising radiologist or physician asappropriate;documents.
- Completes Risk Management Report in Meditech for Medication/ADR related events. Completes required documentation and reporting for extravasations.
- Follows set guidelines when performing venipuncuture; has completed approval process.
- Conducts Fall Assessment when acquiring patients from room and returning patients to rooms/ED/ISS or post portable procedure.
- Demonstrates safe practice with HIGH risk for fall patients; does not leave unattended. Secures patient with table straps, documents in OR module.
- Site marking is performed immediately after the pre-procedural pause and time out is completed according to policy prior to start of invasive procedure.
- All fluids and medication are labeled when removed from original containers it not given immediately; on procedure invasive trays, oral contrast, injector, etc.
- Adheres to radiation plan consistently demonstrates an awareness of Radiation Safety Practices.
- Protects self, patient, staff and public from unnecessary radiation.
- Screens and documents the possibility of pregnancy on all women of the childbearing age.
- Employs techniques to minimize radiation exposure by adhering to the ALARA program.
- Completed required forms and event report for flu or time over 60 minutes
- Protects patient, public and self by adhering to Infection Control Policies and guidelines.
- Safely transports patient by utilizing the transporting policies and performing patient Hand-Off at all periods of patient exchange. Uses the Invasive Form when required and Hand-off to patient's RN.
- Demonstrates preparedness for patient arrest or critically ill patients; aware of technologist role in code.
- Performs daily crash cart checks and operate department monitoring devices
Demonstrates Accountability for Clinical Responsibilities in Specials:
- Completes all OR module on invasive procedure at time of procedure or immediately following.
- Completes required documentation in PACS and Meditech, performs end of day review to ensure all exams have been moved to taken and pushed to PACS.
- Prepares patient for procedure; pulls correct orders and consents.
- Ensures the patient interventional procedure is chargedcorrectlycalling forassistancewhen needed.
- Completes charging and paperwork for consignment supplies.
- Tracks implant devices in OR module and Implant Log.
- Inventories stock annually.
- Maintains a clean organized and safe work environment, room and cabinets are clutter free.
Demonstrates Integrity Consistent with the Hospital Mission:
- Functions independently and problem solves effectively, considering alternatives.
- Ensures imaging and support equipment is functioning properly. Follows protocol for malfunctions.
- Perform daily QC checks to ensure proper equipment function . click apply for full job details
Benefits St. David's South Austin Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Note: Eligibility for benefits may vary by location.
Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Special Procedures Technologist where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!
Job Summary and Qualifications
POSITION SUMMARY
The Interventional Radiology Technologist is responsible for all aspects of diagnostic and interventional procedures performed in the Specials Suite. Performs technical duties utilizing various types of equipment to image selected vascular structures or therapeutic intervention. Principles of positioning, radiographic sciences, and radiation protection are exercised with specialized techniques. Assists and supports the physicians with invasive procedures. Has responsibility for patient charge entry, availability of procedure supplies and inventory management. Maintains professional judgment and conduct that is complimentary of the ARRT Code of Ethics and St. David's Healthcare Values.
PRINCIPAL RESPONSIBILITIES
I CARE: Integrity Compassion Accountability Respect Excellence
Demonstrate Excellence in performing interventional technologist responsibilities
- Operates and positions the fluoroscopy and Digital Imagery efficiently and effectively, demonstrates ability to trouble-shoot errors.
- Pan table to accurately visualize requested/appropriate views.
- Identifiesanatomical orientation on all requiredimages, andensures proper film ID on images.
- Provides patient care in coordination with team members. Assures clear, effective communicationregardingpatient care.
- Demonstratesability to recognize changes inpatient'sphysical and mental status, informs nurse/radiologist. Participates in intervention.
- Sets up the Ultrasound unit for the radiologist tooperateandsendsplacement images to PACS.
- Completes Lab/Micro orders for specimens collected in procedures and handles according to policy.
- Anticipates the patient care needs of the nurse; assist in code, operate related non-imaging equipment.
- Demonstrates safety skills when operating the power injector; adheres to set guidelines.
- Performs scrub role during invasive procedures including, but not limited to:
- Competently assist physicians with procedure,
- Anticipates and responds to the needs of the performing physician,
- Demonstrate sterile technique for handling sterile instruments/supplies,
- Manage procedure wires and catheters,
- Product selections appropriate to case/patient.
- Proficiently remove sheaths and hold pressure to achieve hemostasis.
- All fluids and medication are labeled as outlined in policy.
- Anticipates and responds to the needs of the physician, nurse and co-technologist during the procedure
- Identifies patient verbally and confirms with 2 patient identifiers (order or request) with patient ID band during first contact and prior to medication administration.
- Performs Procedural Pause on all exams; verifies exam/side and ensures Meditech order matches the written order. Ensures indicators forprocedure isappropriate.
- Medications and sharps aresecured at all times.
- UtilizeseMARfor all chemicals, medications and contrast administered for imagingprocedure.
- Administer contrast mediain accordance withthe Medication Usage and Contrast Policies:
- Medications are secure at all times; removed fromAcudoseafter patient screening and prior to administration.
- Practices the 5-rights for medication administration.
- Evaluates and documents complete contrastquestionnaireabout medical history, allergies, and contrast history prior to all administration.
- Relays to supervising radiologist or physician asappropriate;documents.
- Completes Risk Management Report in Meditech for Medication/ADR related events. Completes required documentation and reporting for extravasations.
- Follows set guidelines when performing venipuncuture; has completed approval process.
- Conducts Fall Assessment when acquiring patients from room and returning patients to rooms/ED/ISS or post portable procedure.
- Demonstrates safe practice with HIGH risk for fall patients; does not leave unattended. Secures patient with table straps, documents in OR module.
- Site marking is performed immediately after the pre-procedural pause and time out is completed according to policy prior to start of invasive procedure.
- All fluids and medication are labeled when removed from original containers it not given immediately; on procedure invasive trays, oral contrast, injector, etc.
- Adheres to radiation plan consistently demonstrates an awareness of Radiation Safety Practices.
- Protects self, patient, staff and public from unnecessary radiation.
- Screens and documents the possibility of pregnancy on all women of the childbearing age.
- Employs techniques to minimize radiation exposure by adhering to the ALARA program.
- Completed required forms and event report for flu or time over 60 minutes
- Protects patient, public and self by adhering to Infection Control Policies and guidelines.
- Safely transports patient by utilizing the transporting policies and performing patient Hand-Off at all periods of patient exchange. Uses the Invasive Form when required and Hand-off to patient's RN.
- Demonstrates preparedness for patient arrest or critically ill patients; aware of technologist role in code.
- Performs daily crash cart checks and operate department monitoring devices
Demonstrates Accountability for Clinical Responsibilities in Specials:
- Completes all OR module on invasive procedure at time of procedure or immediately following.
- Completes required documentation in PACS and Meditech, performs end of day review to ensure all exams have been moved to taken and pushed to PACS.
- Prepares patient for procedure; pulls correct orders and consents.
- Ensures the patient interventional procedure is chargedcorrectlycalling forassistancewhen needed.
- Completes charging and paperwork for consignment supplies.
- Tracks implant devices in OR module and Implant Log.
- Inventories stock annually.
- Maintains a clean organized and safe work environment, room and cabinets are clutter free.
Demonstrates Integrity Consistent with the Hospital Mission:
- Functions independently and problem solves effectively, considering alternatives.
- Ensures imaging and support equipment is functioning properly. Follows protocol for malfunctions.
- Perform daily QC checks to ensure proper equipment function . click apply for full job details
Benefits St. David's South Austin Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Note: Eligibility for benefits may vary by location.
Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Special Procedures Technologist where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!
Job Summary and Qualifications
POSITION SUMMARY
The Interventional Radiology Technologist is responsible for all aspects of diagnostic and interventional procedures performed in the Specials Suite. Performs technical duties utilizing various types of equipment to image selected vascular structures or therapeutic intervention. Principles of positioning, radiographic sciences, and radiation protection are exercised with specialized techniques. Assists and supports the physicians with invasive procedures. Has responsibility for patient charge entry, availability of procedure supplies and inventory management. Maintains professional judgment and conduct that is complimentary of the ARRT Code of Ethics and St. David's Healthcare Values.
PRINCIPAL RESPONSIBILITIES
I CARE: Integrity Compassion Accountability Respect Excellence
Demonstrate Excellence in performing interventional technologist responsibilities
- Operates and positions the fluoroscopy and Digital Imagery efficiently and effectively, demonstrates ability to trouble-shoot errors.
- Pan table to accurately visualize requested/appropriate views.
- Identifiesanatomical orientation on all requiredimages, andensures proper film ID on images.
- Provides patient care in coordination with team members. Assures clear, effective communicationregardingpatient care.
- Demonstratesability to recognize changes inpatient'sphysical and mental status, informs nurse/radiologist. Participates in intervention.
- Sets up the Ultrasound unit for the radiologist tooperateandsendsplacement images to PACS.
- Completes Lab/Micro orders for specimens collected in procedures and handles according to policy.
- Anticipates the patient care needs of the nurse; assist in code, operate related non-imaging equipment.
- Demonstrates safety skills when operating the power injector; adheres to set guidelines.
- Performs scrub role during invasive procedures including, but not limited to:
- Competently assist physicians with procedure,
- Anticipates and responds to the needs of the performing physician,
- Demonstrate sterile technique for handling sterile instruments/supplies,
- Manage procedure wires and catheters,
- Product selections appropriate to case/patient.
- Proficiently remove sheaths and hold pressure to achieve hemostasis.
- All fluids and medication are labeled as outlined in policy.
- Anticipates and responds to the needs of the physician, nurse and co-technologist during the procedure
- Identifies patient verbally and confirms with 2 patient identifiers (order or request) with patient ID band during first contact and prior to medication administration.
- Performs Procedural Pause on all exams; verifies exam/side and ensures Meditech order matches the written order. Ensures indicators forprocedure isappropriate.
- Medications and sharps aresecured at all times.
- UtilizeseMARfor all chemicals, medications and contrast administered for imagingprocedure.
- Administer contrast mediain accordance withthe Medication Usage and Contrast Policies:
- Medications are secure at all times; removed fromAcudoseafter patient screening and prior to administration.
- Practices the 5-rights for medication administration.
- Evaluates and documents complete contrastquestionnaireabout medical history, allergies, and contrast history prior to all administration.
- Relays to supervising radiologist or physician asappropriate;documents.
- Completes Risk Management Report in Meditech for Medication/ADR related events. Completes required documentation and reporting for extravasations.
- Follows set guidelines when performing venipuncuture; has completed approval process.
- Conducts Fall Assessment when acquiring patients from room and returning patients to rooms/ED/ISS or post portable procedure.
- Demonstrates safe practice with HIGH risk for fall patients; does not leave unattended. Secures patient with table straps, documents in OR module.
- Site marking is performed immediately after the pre-procedural pause and time out is completed according to policy prior to start of invasive procedure.
- All fluids and medication are labeled when removed from original containers it not given immediately; on procedure invasive trays, oral contrast, injector, etc.
- Adheres to radiation plan consistently demonstrates an awareness of Radiation Safety Practices.
- Protects self, patient, staff and public from unnecessary radiation.
- Screens and documents the possibility of pregnancy on all women of the childbearing age.
- Employs techniques to minimize radiation exposure by adhering to the ALARA program.
- Completed required forms and event report for flu or time over 60 minutes
- Protects patient, public and self by adhering to Infection Control Policies and guidelines.
- Safely transports patient by utilizing the transporting policies and performing patient Hand-Off at all periods of patient exchange. Uses the Invasive Form when required and Hand-off to patient's RN.
- Demonstrates preparedness for patient arrest or critically ill patients; aware of technologist role in code.
- Performs daily crash cart checks and operate department monitoring devices
Demonstrates Accountability for Clinical Responsibilities in Specials:
- Completes all OR module on invasive procedure at time of procedure or immediately following.
- Completes required documentation in PACS and Meditech, performs end of day review to ensure all exams have been moved to taken and pushed to PACS.
- Prepares patient for procedure; pulls correct orders and consents.
- Ensures the patient interventional procedure is chargedcorrectlycalling forassistancewhen needed.
- Completes charging and paperwork for consignment supplies.
- Tracks implant devices in OR module and Implant Log.
- Inventories stock annually.
- Maintains a clean organized and safe work environment, room and cabinets are clutter free.
Demonstrates Integrity Consistent with the Hospital Mission:
- Functions independently and problem solves effectively, considering alternatives.
- Ensures imaging and support equipment is functioning properly. Follows protocol for malfunctions.
- Perform daily QC checks to ensure proper equipment function . click apply for full job details
Work Shift
Day (United States of America)
Job Summary:
The Director of Cardiac and Vascular Services functions under the direction of the Chief Nursing Officer, AVP Operations or Designee. This leader supervises all Cardiac Catherization, Electrophysiology, Cardiac Admission and Recovery Units, Vascular Institute, Cardiac Diagnostics and Stress Lab staff to ensure all procedures and cases are performed efficiently and appropriately in accordance with established policies and procedures. The Director is responsible for performing a wide variety of management responsibilities relative to scheduling, appropriate staffing, budget development, compliance, physician satisfaction, employee engagement, strategic planning, marketing, performance improvement and clinical trials oversight. Other responsibilities include achieving quality outcomes and customer / patient satisfaction in a fiscally responsible manner. The Director performs job functions utilizing independent judgment, ingenuity and initiative with ability to interact and direct successful operation within multidisciplinary specialty physician groups
Core Responsibilities and Essential Functions:
Leadership and Strategy * Oversees clinical and operational direction for Cobb Cardiac and Vascular Services. * Serves as a professional role model and mentor to motivate, develop, recruit and retain a quality team. * Provides leadership in critical thinking, conflict management and problem solving. * Meets with team regarding departmental operations, develops plans to ensure goals are successfully met. * Serves as a mediator between team, physicians and others as required. * Cultivates positive relationships between departments. * Establishes positive relationships with medical staff. * Leads affiliated committees, task force and other groups to support organizational mission. * Ensures organized patient, employee and physician satisfaction activities to increase metrics. * Oversees staffing plans and scheduling practices required to meet volume demands and fluctuations. * Identifies problems and addresses them promptly, alerting appropriate people, and/or analyzing * alternative measures and making reasonable decisions. * Maintains up-to-date knowledge of new trends, technology, and methods to ensure effective and competitive services. * Ensures smooth workflow, timely completion of all services, prioritization of the work and effective interaction with other departments. * Monitors room utilization and capacity on an ongoing basis to ensure efficiencies of daily operations. * Coordinates any new services and construction / renovation projects. * Leads marketing activities for new services and technology. * Oversees and coordinates new equipment purchases and installations. * Collaborates with Interventional Radiology, Cardiologists and Vascular Surgeons regarding new services and/or projects. * Determines clinical and administrative direction and processes to achieve goals. Financial Accountability * Responsible for operating and capital budgets, monitoring budget reports and managing variance discrepancies to ensure cost effective unit operations. * Plans for future needs of the service and collaborative areas, including personnel, equipment, supplies, program development, inter-department relationships in order to maintain market competitiveness in the community. * Manages budget variances and monthly cost center responsibility report responses provided by business manager. * Reviews productivity reports with departmental leaders to review benchmarks relative to staffing/labor and expenses. * Collaborates with business manager and departmental coder to ensure appropriate CPT and reimbursement practices in concert with Revenue Management Department. * Leads the Cardiac / Vascular Value Analysis Committee. * Oversees inventory control of reporting cost centers through standardization and consignments of higher cost supply items. * Collaborates with Revenue Management and Compliance regarding charge master maintenance, coding and reimbursement activities. * Collaborates with department business manager as needed to ensure reports are completed and submitted on time. * Ensures vendors adhere to vendor guidelines as outlined by Vice-President of Supply Chain Management. * Monitors inventory plan to maximize quality choices while minimizing cost with minimal expiration of product. * Change Management * Serves as a change agent. Utilizes interdisciplinary staff involvement and collaborative based decisions; assures team participation in decision-making at varied levels of the organization. * Collaborates with other departments to identify new opportunities and services. * Utilizes LEAN management techniques. Quality / Safety * Utilizes outcome data to improve practice, process flow and evidenced practices. * Implements and continuously aligns processes to maintain and improve quality outcomes. * Promotes evidence-based practice and ethical accountability. * Promotes professional nursing practice through shared governance and departmental council. * Promotes performance improvement initiatives designed to enhance quality patient care and improve work processes, especially focusing on clinical and operational outcomes. * Leads the Cardiac PIC and Surgical Services PIC (Performance Improvement Committee) * Assures compliance with legal and regulatory requirements. * Meets or exceeds performance and quality improvement standards, i.e., Get With The Guidelines, SCIP, Core Measures, Chest Pain Center Accreditation. * Ensures compliance of State, Federal and Joint Commission standards and regulations all departments. * Implements and maintains Scope of Service for all departments. * Responsible for overall patient care needs an acuity, as relates to staff competence and physician credentials. * Ensures appropriate credentialing policies are followed in the course of procedure criteria guidelines. * Ensures high quality, cost effective, patient-centered care is delivered in all areas or responsibility. * Monitors patient satisfaction surveys on an on-going basis through patient satisfaction survey reports and makes appropriate recommendations, changes based on trending and survey results. * Ensures timely service recovery performed as needed by all departments. * Develops, implements and evaluates selected hospital and nursing policies and procedures to main- standards of nursing practice. * People / Human Resources * Collaborates with Human Resources to select and schedule potential candidates for open positions. * Ensures appropriate on boarding of all new team members including orientation/training and preceptor assignments. * Actively participates in the recruitment and retention of qualified staff. * Responsible for overall staffing patterns, department productivity and FTE utilization of multiple departments. * Coordinates employee survey results with appropriate follow-up and action plans. * Provides and ensures appropriate development and professional growth for all team members. * Coordinates regularly scheduled physician, leader and staff meetings. * Ensures annual competency training for all clinical team members. * Supervises clinical coordinators and chief techs with progressive coaching/counseling sessions and PIP plans as
WHY WORK FOR VERSACE
Our stores fully embody the spirit of Versace: Italian heritage, fearlessly Luxury forward, iconic design and a family first culture where we believe in the empowerment, motivation and growth of all employees.
Founded in 1978, Versace is one of the leading global fashion design houses. Versace designs, manufactures and distributes fashion and lifestyle products including haute couture, women and men RTW, accessories and fragrances.
WHO YOU ARE
Our contributors at Versace are stylish, fashionable and elevated individuals who have a drive to achieve results and a passion for customer engagement. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being solution oriented.
WHAT YOU WILL DO
The Senior Sales Associate will join our team reporting to the General Manager. You will be a Brand Ambassador by providing an exceptional client experience, embracing and promoting our Retail Excellence Program with our clients and staff alike.
Duties and Responsibilities
• Meet & exceed sales goal targets (daily, monthly, yearly)
• Meet & exceed targets for client data capture
• Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: sales, UPT, ATV
• Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance
• Support the team in generating new client relationships while maintaining those that are existing
• Support the business through maintenance of daily operations such as, but not limited to, opening & closing the registers, visual maintenance, inventory tasks
• Set the example of operation excellence by following policies & procedures, while elevating the standards through usage of the proper tools & equipment
• Support the business by maintaining seamless inventory operations throughout the day
• Open and close consignments
• Process returns and exchanges
• Ability to communicate effectively & build strong partnerships with clients, peers, and management
• Develop business driving initiatives, contests and events
• Support the sales team through various coaching & training techniques
YOU’LL NEED TO HAVE
• Previous experience of at least 3 years in the Retail environment
• Organizational skills, accuracy and reliability
• Computer skills to include operation of retail point of sale system, Word, Excel and email
WE’D LOVE TO SEE
• Full understanding of specialty retail and a proven track record in clientelling
• Ability to thrive in a high paced retail environment.
• Ability to multi-task with ease while maintaining a balance of daily responsibilities
• A powerful personality that is entrepreneurial and sales focused
OUR DIVERSITY VALUE
At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law.
Job Description: Operations Associate
Reports To: General Manager
Summary: In this role you will support the overall customer experience by receiving shipments and
accurately maintaining inventory records. You will also take ownership of the stockroom and assist our
team in replenishing the sales floor after shipment or during recovery periods. This role reports directly
into the General Manager.
Responsibilities:
• Receive and process shipment of new product and replenishment
• Process internal transfers between stores and warehouse
• Maintain accurate inventory levels through regular cycle counting and weekly reconciliation
of negatives on hand
• Liaise with Operations Manager for requesting inventory adjustments
• Maintain neat and organized stockroom, ensuring product is categorized and properly
ticketed
• Pack and ship client orders in accordance with company standards
• Partner with Stylists to process, pack, and ship consignments for clients and external stylists
• Research and reconcile shipping errors with FedEx
• Process store damages on a regular basis
• Manage monthly supply orders and organization
• May assist on sales floor during peak times and as assigned
• Other duties as assigned
Qualifications:
• Minimum of (2) years working retail (or related work) experience preferred
• Basic computer skills and familiarity with P.O.S. systems
• Ability to frequently lift up to 25 lbs, occasionally more
• Excellent verbal and written communication skills
• Positive and high energy
• Availability to work a retail schedule including evenings, weekends, holidays, and have
- flexibility to store operating hours to meet the needs of the business
The compensation for this position ranges from $22 to $24 hourly. The rate of pay offered will be dependent upon candidate’s relevant skills and experience. In addition, there is a comprehensive benefits package including: medical, dental, vision, supplemental benefits through AFLAC, a retirement plan various paid time off programs, and employee discount/perks.
Benefits Statement At Tenet Healthcare, we understand that our greatest asset is our dedicated team of professionals.
That's why we offer more than a job
- we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance.
The available plans and programs include:
- Medical, dental, vision, and life insurance
- 401(k) retirement savings plan with employer match
- Generous paid time off (PTO)
- Career development and continuing education opportunities
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance.
Note: Eligibility for benefits may vary by location and is determined by employment status Job Summary Oversees and monitors activities of Technologists in the Cardiac Catheterization Laboratory.
Provides diagnostic and therapeutic services as prescribed.
Provides input into policy development from a professional, technical, or procedural standpoint.
As directed, provides input to procedure/protocol development, ensures compliance, and provides interpretation of procedural intent as requested.
Monitors workflow and schedules staff accordingly.
As requested, provides input on performance appraisals and personnel actions such as hires, fires, disciplines, etc.
Provides input into the development of immediate, daily and/or monthly goals and measures for single or multiple, closely related functions, areas or processes and compiles periodic unit/area performance data.
Assists in monitoring budget for single or multiple, closely related functions, areas, or services.
Works with vendors to assure appropriate levels of supplies.
May manage consignment agreements and participate in orientation of new employees.
Minimum Qualifications 1.
Graduate of an approved cardiovascular tech program or registered radiology tech program or equivalent education.
RCIS or RCES; BLS; ACLS within 6 months of hire.
2.
Three years progressively responsible interventional Catheterization or Interventional radiology or 3 years Electrophysiology experience including some responsibility for the work of others.
Skills Required 1.
Analytical ability to gather and interpret data, to identify discrepancies, problems, or issues, to obtain advice when precedents are unclear or unavailable and to determine methods for ensuring compliance with functional/organizational/service policies and procedures.
2.
Communication and/or interpersonal skills for routine contacts with internal and some external customers/stakeholders to discuss primarily factual information.
Some discretion and conflict resolution skills are exercised, primarily with people within the unit/function.
Courtesy and listening skills are required.
The ability to read and comprehend procedures and technical literature in specific functional area is necessary.
3.
Leadership skills including demonstrated willingness to pursue leadership roles with increasing levels of accountability, comfort with decision-making responsibilities, coaching, teaching, and counseling skills, and the ability to inspire and build confidence in others and to forge alliances and garner support.
4.
Technical knowledge of cardiac catheterization including knowledge of cardiovascular anatomy and disease, arrhythmia identification and cardiac pharmacology and cardiac catheterization and angiography procedures.
Facility Description DMC Huron Valley-Sinai Hospital in Oakland County is committed to outstanding customer service and medical care.
This hospital features the Harris Birthing Center with all private birthing suites, the Charach Cancer Treatment Center (affiliated with the Barbara Ann Karmanos Cancer Center), cardiac services, and comprehensive inpatient and outpatient diagnostic care.
For emergency services, obstetrics and ambulatory surgery, Huron Valley-Sinai consistently ranks among the top hospitals in the nation.
EEO Statement Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status.
Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program.
Follow the link below for additional information.
E-Verify: The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations Job: Cardiology/Cardivasc/Cath Lab Primary Location: Commerce Township, Michigan Facility: DMC Huron Valley-Sinai Hospital Job Type: Full Time Shift Type: Day5c143e31-5e48-4549-b638-05792d185386