Commercient Sync Jobs in Usa

Our client, an apparel company, is looking for a Sr. Merchandiser - Streetwear to join their team in NYC!

Responsibilities

• Own and drive the overall product strategy and assortment vision, ensuring alignment with brand DNA, seasonal goals, and consumer demand across channels.
• Develop and manage line architecture, category segmentation, pricing strategy, and key item focus to support both brand storytelling and sales objectives.
• Leverage deep knowledge of mall specialty retailers and urban sneaker/streetwear accounts to tailor assortments that meet account-specific aesthetics, price points, and consumer expectations.
• Conduct regular market and store visits to analyze trends, competitive assortments, sell-through, and visual execution, translating insights into actionable merchandising strategies.
• Partner closely with design, production, and sales teams to ensure product concepts are commercially viable, on-brand, and delivered on time.
• Lead seasonal assortment planning, SKU rationalization, and flow strategies in a fast-paced, high-volume environment with frequent deliveries and drops.
• Support and influence merchandising direction for collaborative, licensed, and globally developed product lines, including SMU programs for U.S. and Canada markets.
• Mentor and guide junior merchandisers, fostering strong cross-functional collaboration and accountability.
• Monitor performance throughout the season and make data-driven adjustments to maximize sell-through and margin.
• Stay informed on cultural, fashion, and youth lifestyle trends to ensure assortments remain relevant, competitive, and aligned with consumer behavior.

Qualifications

• 5–12+ years of merchandising experience within streetwear, youth culture, lifestyle, or fashion apparel brands.
• Strong understanding of skate, surf, streetwear, and urban markets with a proven ability to build assortments that resonate with these consumers.
• Demonstrated success managing line plans, assortments, and high-volume, fast-turn product across multiple categories.
• Experience working with major mall specialty retailers and/or urban sneaker shop accounts, with a solid understanding of their merchandising strategies and customer profiles.
• Strong leadership and organizational skills with experience managing multiple seasons, categories, and timelines simultaneously.
• Highly analytical with the ability to balance trend awareness with commercial and financial goals.
• Excellent communication and collaboration skills, capable of partnering effectively with design, production, and sales teams.
• Comfortable operating in a fast-paced, transactional business with frequent product launches.
• Experience adapting global product strategies to meet North American market needs.

With nearly half a million customers in more than 97 countries, Xero Shoes is a lifestyle footwear brand focused on helping people everywhere discover the benefits of natural movement. Are you passionate about health & wellness and want to make an extraordinary difference in people’s lives? Come work with Xero Shoes! We are looking for a Senior Footwear Developer - someone who is a dynamic, ambitious, highly energetic, and self-motivated person able to thrive in a fast-paced environment while leading your team by example.

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Description:

The Footwear Product Developer will be responsible for the research and the assistance in the   development of new footwear from the approved design through the confirmation stage. The Footwear Product Developer will work within a team-oriented structure consisting of all disciplines necessary and available to coordinate the development of a product line achieving product objectives within the established timelines.

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The Footwear Product Developer responsibilities:

Project Management

• Show a history of effective communication practices, establishing and maintaining open, clear consistent and reliable working relationships with overseas development partners.
• Be relied upon to own project tracker documents to ensure timely completion of regular daily tasks. Provide feedback to management on areas that need additional focus.
•  Display a solid understanding of department workload and demonstrate ability to prioritize efforts and push when necessary to achieve development calendar milestones.

Technical Skill

• Show an established and reliable competency in footwear development, analysis and troubleshooting with the ability to speak intelligently about footwear development with other product team and company colleagues.
• Measure and document product attributes, perform fittings and investigate construction issues with no supervision.  Ability to fully dissect a shoe to fully understand details about construction that affect decision-making conversations.
• Expected to recommend solutions from moderate to complex level shoe engineering challenges that arise throughout the development process.

Industry Knowledge

• Has obtained 2-3 years of footwear development employment history and established a highly proficient level of technical knowledge of development, engineering and manufacturing processes.
• Demonstrate a thorough understanding of the footwear industry in your ability to recommend relevant and viable solutions to problems, in alignment with generally accepted industry best practices.
• High level of comfort speaking with material suppliers, factory technicians, outside contractors and consultants about shoe development best practices and objectives.

Process & Systems

• In-depth knowledge of company processes with a demonstrated ability to follow and improve those processes.  Understand the limitations of the process and to constantly evaluate for process refinement.
• Show ownership in department systems in your dedication to the timely accomplishment of objectives.  Ability to understand how those systems feed into the greater product team initiatives.

Strategy & Vision

• Be a key contributor to the development of department and brand strategy.  
• Show support to company leadership in abiding by brand guidelines, practices, goals and initiatives and encourage colleagues to follow suit.  
• From a solid foundation of development experience and industry knowledge, show ability to adapt or modify daily decisions and/or priorities to more fully align with broader company objectives.  Show an ability to think strategically in all aspects of your job functions.

Other Responsibilities Include:

• Assists and contributes ideas for product design, construction, materials, compounds and components to enhance functionality, aesthetics, fit and profit margin.
• Generates a technical development package to communicate intended construction and aesthetic details of each project to factory development partners.
• Examines all prototypes to assure all specifications are correct and within product cost target.
• Facilitate the fit and wear testing at appropriate prototype stage.
• Evaluates the feedback and implements revisions.
• Understands cost implications with ability to recommend cost savings and value engineering techniques.
• Assists on production quality issues when necessary.
• Participating in international and domestic travel as required to achieve a high level of product and component development, including visits to manufacturing countries / factories to assist and review commercialization and production on key product(s).
• Accepts accountability to graphic design, production, and sales teams. 

Qualifications:

• Ability to establish and maintain positive working relationships with others. 
• Excellent organizational skills including effective time management, strong self-management and meeting or improving upon deadlines.
• Ability to work under stress from demanding deadlines, customer contact and changing priorities and conditions.
• Familiarity with trends in the outdoor sportswear, footwear, and fitness industries is helpful.
• Applicable technical degree preferred - manufacturing, mechanical, or chemical engineering, product design, biomechanics, etc.
• Knowledge of minimalist shoes and constructions a plus
• A minimum of two years of experience in footwear development is required.

Job Type: Salary exempt, 40 hours per week, Full-time  

• Must be able to regularly commute to the Broomfield office (2-3days per week)
• Pay: $$90,000.00 - $105,000.00  DOE

This range is an estimate, based on potential employee qualifications, operational needs and other considerations permitted by law. The range may vary above and below the stated amounts, as permitted by Colorado Equal Pay Transparency Rule 4.1.2.  The range listed is just one component of Xero’s total compensation package for employees. Other rewards may include annual bonuses, short- and long-term incentives, and equity awards.

Benefits Include:

• Medical, Dental upon employment
• Additional employee funded ancillary benefits, such as: qualified HSA, or FSA, and Voluntary Life / AD&D, Accidental, Critical Care etc. are also available if you choose to participate
• 401k eligible after 3 months of employment
• Xero Shoes provided life insurance
• Employee bonus and incentive plans
• Sick and vacation accrual

Xero Shoes is handling our own recruitment. We will not respond to solicitations from recruiters.

Vice President, Handbag Design & Merchandising

Location: Midtown NYC – Onsite/Hybrid

Vice President, Handbag Design & Merchandising

• Lead the creative, strategic, and commercial direction of the Handbag division, overseeing design strategy, merchandising, line architecture, and execution for multiple brands.

• Drive category elevation and growth across licensed and private-label handbag programs while identifying new markets and licensing opportunities.

• Provide senior leadership to the handbag design and merchandising team; collaborate closely with Sales, Licensing, Sourcing, Planning, and Finance.

• 10+ years leadership experience in handbag/accessories design and merchandising; strong technical expertise in construction, materials, and costing; experience in private-label, licensing, or vertically integrated environments; strong commercial acumen.

• Periodic domestic travel for market appointments, vendor meetings, and innovation research.

Company Information

• Vertical Fashion Accessories Designer/Manufacturer- selling to better and mid-range department stores, etc.

• Expand and elevate the handbag category, accelerate licensing opportunities, and strengthen strategic design and merchandising capabilities.

• New York HQ with onsite/hybrid schedule, weekly in-office expectation

Leadership & Culture

• Reports to President of Handbags
• Creative, collaborative, entrepreneurial, and commercially driven environment.
• Emphasis on cross-functional partnership, innovation, and forward-thinking product leadership.
• Founder-led company

Benefits & Appreciation

• Opportunity to shape the direction, growth, and licensing strategy within a scaled accessories business.
• Competitive compensation $180k or more + annual bonus
• Employer-paid medical/dental/vision; 401(k) match; PTO and holidays.
• Employee discount

Compensation: Base Salary $190K+, depending on experience

Only shortlisted candidates will be contacted.

Certified Flavor Chemist

Addison, IL | Fully Onsite (Mon–Fri, 7:30 AM–4:00 PM)

Full-Time / Permanent

$150,000–$180,000 base salary

Industry: Flavors & Ingredients

Department: Research & Development

Reports to: Senior Manager, Flavor R&D

About the Role

We are seeking a Certified Flavor Chemist to join our R&D team and play a key role in developing innovative, high-quality flavor solutions for food and beverage applications. This position partners closely with cross-functional teams and customers to bring flavor concepts from idea to commercialization—while ensuring regulatory compliance, quality, and performance excellence.

Key Responsibilities

• Formulate and develop new flavor profiles aligned with customer specifications, market trends, and application requirements
• Conduct sensory testing and performance evaluations using both qualitative and quantitative methods
• Collaborate directly with customers to advance and finalize flavor development projects
• Stay current on flavor industry trends, emerging technologies, and consumer preferences
• Partner with Quality and Regulatory teams to ensure compliance with safety, labeling, and allergen standards
• Maintain accurate formulation records, experimental data, and technical documentation
• Support product launches by collaborating with Product Development, Marketing, and Production teams
• Troubleshoot flavor-related challenges and optimize flavor stability and performance
• Provide technical guidance and training to internal teams and clients
• Work with suppliers to source high-quality raw materials and explore new ingredients
• Train and mentor Flavor Apprentices in preparation for Society of Flavor Chemists testing

Qualifications

• Bachelor’s degree in Food Science, Physical Sciences, or a related field
• Certified member of the Society of Flavor Chemists (required)
• 5+ years of professional flavor development experience
• Experience creating and scaling reaction flavors
• Strong knowledge of flavor ingredient labeling and regulatory requirements
• Hands-on pilot plant experience
• Excellent attention to detail with strong organizational and communication skills
• Ability to work independently and collaboratively in a fast-paced environment

Technical Skills

• Proficiency with Microsoft Office (Excel, Word, Access)
• Comfortable learning and using web-based systems
• Preferred experience with flavor formula entry systems such as Sage X3, E-Book File, or Product Vision

Physical & Work Environment

• Combination of office, laboratory, and production floor work
• Regular exposure to manufacturing environments, including odors, noise, and food allergens
• Ability to lift up to 20–30 lbs as needed
• Required use of PPE on the production floor, including steel-toed shoes, hair/facial hair nets, and lab coats

Why Join Us

• Work on innovative flavor solutions with real market impact
• Collaborate with experienced industry professionals in a hands-on R&D environment
• Competitive compensation and long-term career growth opportunity

NOT OPEN TO SPONSORSHIP OR STAFFING AGENCIES - DO NOT CONTACT

The Product Development Specialist is responsible for researching, developing, and improving food products from concept through commercialization. This role combines culinary innovation, food science knowledge, and cross-functional collaboration to create high-quality, market-ready products that meet consumer expectations, regulatory standards, and company objectives. The specialist will work closely with marketing, quality assurance, supply chain, and production teams to ensure successful product launches and continuous product improvement.

Key Responsibilities

Product Development & Innovation

• Develop new food products and reformulate existing products based on market trends, customer feedback, and business goals.
• Conduct bench-top experiments and pilot-scale trials to test formulations, ingredients, and processes.
• Expand current recipes and product lines.
• Translate product concepts into scalable formulas and manufacturing processes.
• Evaluate ingredients for functionality, cost, and supply availability.

Testing & Optimization

• Perform sensory evaluations, shelf-life testing, and product performance analysis.
• Troubleshoot formulation and process issues during product development and scale-up.
• Maintain detailed documentation of formulations, test results, and product specifications.

Cross-Functional Collaboration

• Partner with marketing teams to align product development with consumer insights and brand strategy.
• Create and develop an innovative team.
• Work with operations and manufacturing teams to ensure smooth product scale-up and production.
• Coordinate with quality assurance to ensure compliance with food safety and regulatory requirements.

Regulatory & Compliance

• Ensure product formulations comply with food safety standards, labeling requirements, and regulatory guidelines (FDA, USDA, etc.).
• Prepare technical documentation including ingredient statements, nutritional data, and product specifications.

Project Management

• Manage multiple product development projects simultaneously while meeting deadlines and budgets.
• Support product launch activities including production trials, packaging validation, and process optimization.

Required Qualifications

• Bachelor’s degree in Food Science, Food Technology, Chemistry, Nutrition, Culinary Arts or related field.
• Passion for Food!! Curiosity and Creativity required!!

Preferred Qualifications

• Experience with sensory evaluation and consumer testing.
• Knowledge of nutritional analysis and food labeling regulations.

Key Skills

• Product formulation and experimentation
• Analytical and problem-solving skills
• Project management and organization
• Cross-functional communication and collaboration
• Attention to detail and documentation
• Creativity and innovation in food development

Working Conditions

• Work is typically performed in a laboratory, test kitchen, pilot plant, or production facility.
• May require standing for extended periods and handling food ingredients and equipment.
• Occasional travel to manufacturing facilities, suppliers, or industry events may be required.

Element is currently seeking an Applications Coating Scientist in the greater Charlotte, NC area.

Our client is a minerals solutions provider supporting various industrial markets.

Currently seeking a Coatings Application Scientist supporting the Applications Development Team. As a Coatings Application Scientist, you will support the innovation in the Paint, Coatings, Adhesives, & Sealants markets through formulation design, evaluation, and engagement with paint and coatings customers.

The successful candidate will have the following Key Accountabilities:

• Identify emerging trends, unmet market needs, and novel opportunities where minerals can create new performance or cost advantages
• Design, execute, and analyze laboratory experiments to evaluate mineral functionality in various coating systems
• Develop prototype products and technical proof-of-concepts demonstrating the value of mineral-based solutions
• Lead the on-going maintenance of the coatings laboratory to support coatings formulation applications
• Conduct the coatings laboratory projects supporting new product development and commercial growth. Develop technical value propositions. Translate voice of customers (VOC) into key performance attributes. Design and conduct experiments to demonstrate and quantify functional and performance benefits using customer language.
• Interface with the technology platform, corporate analytical laboratory, and pilot staff to ensure seamless technology transfer and scale-up.
• Support coatings technical product commercialization, assisting in the creation of technical data sheets, brochures, and new product launch packages
• Support within a cross-functional team to develop IP strategy in the coatings space. Conduct annual coatings IP landscape study, stay up to date to competitive IP.
• Coordinate comparative testing & evaluation of competitive products in the coatings markets.
• Supervise lab technicians.
• Provide training and technical assistance to Sales, Operations, Marketing and other Covia affiliated employees involved in supplying and servicing the coatings markets. Serve as a resource for customer problem resolving and technical support.
• Represent the organization in forums and conferences within specific area of application expertise.

The successful candidate will have the following Minimum Qualifications:

• Bachelor’s degree in chemistry or chemical engineering with 10 years’ experience in the relevant industry, or Master /Ph. D degree with 5 years of industrial experience
• Experience in resin systems and formulations with pigments, fillers, curing agents, activators
• Experience in various paint and coating systems, including architectural interior, exterior coatings, industrial coatings, and specialty applications such as solar reflection coatings.
• Laboratory experience with chemicals, MSDS, ventilation and safety training
• Hands-on ability to execute analytical / laboratory procedures and maintain applicable equipment / systems
• Deep knowledge of coating formulations with a structured methodology for building, optimizing, and testing coating formulations is preferred
• Experience with Critical to Quality (CTQ) process is preferred

Benefits:

• Excellent Healthcare Benefits – medical, vision, dental
• 401K with company matching
• Paid Time Off + Paid Holidays
• Disability plans and Life / AD&D
• Employee Assistance Program

Join us as a Senior, AI Workplace Transformation Consultant

You’ll play a pivotal role in delivering successful organisational change, backed by experience and knowledge of PROSCI, Kotter or other change frameworks, while also helping clients unlock the full potential of Microsoft 365, Copilot, Copilot Studio, Viva and more. You’ll develop and implement advanced change management strategies; drive people change and enablement and ensure that new solutions are adopted smoothly and deliver measurable value.

You’ll be a self-starting, adaptable, and energetic individual who thrives in fast-paced environments. You’ll bring strong experience in consultative client engagements, be open to challenge and feedback, and feel confident constructively challenging clients to ensure the best outcomes for everyone involved. A growth mindset is essential, along with a clear expectation that you’ll actively contribute to the continuous improvement of Changing Social.

Location: Nashville Tennessee / Remote Time zone: Eastern or Central preferred

Key Responsibilities:

Change Management Strategy

• Lead the design and execution of advanced change management strategies for clients adopting Microsoft 365 and Copilot solutions.
• Apply proven methodologies to build adoption plans, communications, and training tailored to diverse audiences.
• Ensure all change activities align with client business goals and deliver measurable outcomes.

Stakeholder Engagement

• Lead stakeholder mapping, engagement planning, and delivery of sessions to secure buy-in at all levels.
• Advocate, support, coach and mentor senior leaders in the importance and necessity of change.
• Build strong, trusted relationships with client sponsors, technical leads, and end users.
• Facilitate workshops and feedback sessions to ensure adoption challenges are addressed proactively.

Adoption Metrics, Reporting & Value Realisation

• Develop and implement measurement frameworks to track adoption, usage, and ROI of Copilot and other Microsoft solutions.
• Use reporting tools to monitor project effectiveness and recommend data-driven improvements.
• Communicate adoption progress and value realisation to key stakeholders and sponsors.

Microsoft 365, Copilot, Copilot Studio & AI Agents

• Understand, identify, scope and support the elements of the M365 Modern Workplace Applications that are of direct impact to the clients needs.
• Be well versed in the identification of business workflows and processes. Capable in crafting new ways of working that utilise the M365 platform and drive real world ROI.
• Deliver Copilot projects and custom conversational AI agents to meet client needs.
• Advise clients on best practices for creating and managing AI-powered solutions that enhance workflows and productivity.
• Translate functionality into clear guidance for end users, ensuring solutions are user-friendly and deliver on their promise.
• Collaborate closely with technical teams and developers to align AI deployments with user needs and organisational policies.

Product & AI Knowledge

• Leverage deep understanding of our solutions to assess client needs and recommend the most suitable products or agents that deliver optimal value and outcomes.
• Maintain up-to-date knowledge of Microsoft 365, Copilot for Microsoft 365, Copilot Studio, and broader M365 modern work platform
• Deliver client training sessions, Q&A drop-ins, and knowledge-sharing to embed new ways of working.
• Keep up to date of Microsoft’s AI roadmap to guide clients on upcoming features and capabilities.

Client Relationship Management & Pre-Sales

• Build and maintain long-term client relationships.
• Embed as a trusted advisor who can spot business benefits for our clients and build proposals and services to support those needs both commercially and via delivery.
• Support the sales team in scoping client needs, delivering demos, and showcasing our Copilot capabilities.
• Contribute to proposals and presentations, bringing both change management and technical expertise.

Qualifications

Education:

• Bachelor or masters degree in Business, Organisational Development, Information Technology, Anthropology or a related field is preferred but not essential.

Experience:

• 5+ years of experience in adoption and change management, with at least some exposure to configuring or supporting Microsoft 365 solutions.
• Hands-on experience working with Microsoft 365 products, Copilot Studio, Power Virtual Agents, or similar conversational AI tools is highly desirable.

Certifications:

• Relevant change management certification (e.g. PROSCI) required. Or significant proven track record and specific detailed knowledge of change frameworks.
• Desirable: Microsoft Certified: Power Platform Functional Consultant Associate (PL-200), Power Platform Solution Architect Expert (PL-600), or equivalent Copilot Studio certifications.

Skills

• Advanced knowledge of change management tools and methodologies.
• Strong analytical, problem-solving, and decision-making skills.
• Ability to communicate complex technical ideas clearly to non-technical audiences.
• Excellent stakeholder engagement and client relationship management skills.
• Confident in facilitating workshops and training sessions.
• Proactive, curious, and adaptable mindset with a passion for emerging AI capabilities.

Core Competencies

• Knowledge & Experience: Advanced knowledge of Microsoft 365, Copilot Studio, and change management best practices. Mentor colleagues and leads client training.
• Business Impact: Leads complex projects, drives measurable adoption, and supports business development.
• People & Team Management: Coaches junior team members, resolves issues, and drives collaboration.
• Communication & Influence: Communicates effectively with clients and internal teams, translating between technical and non-technical contexts.
• Problem Solving & Innovation: Designs creative solutions for adoption challenges, drives continuous improvement, and keeps up to date with the AI landscape.

Why Join Changing Social?

We are an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees. We are on an exciting journey of growth that offers huge potential for ambitious and likeminded people. Changing Social has ambitious plans for the future. We aim to expand our team substantially in the coming years, having grown 58% over the past 12 months, with growth plans to hit a head count of 200 over the next three to five years.

Our culture is built on the values of Lovability, Openness, Versatility, and Enthusiasm. We thrive on creativity, embrace diversity, and are passionate about delivering exceptional service. As a rapidly growing company with a global footprint and a head office in the UK, we cater to an international audience while maintaining a localised approach where necessary.

Benefits:

• Annual Leave: 23 days of annual leave per calendar year, excluding Public Holidays, with an additional day for each year of employment up to a maximum of 5 days.
• Additional Leave: Gain an additional day of leave for each year of service, up to a maximum of 5 days.
• Annual Leave Carry Over: Carry over up to 5 days of unused annual leave to the next year.
• Festive Period: Business closure for a week during the festive period in December.
• Public Holidays: Flexibility to work over public holidays if desired or required, with time taken back on a subsequent day.
• Pension Scheme: 2% 401k employer contribution, 5% employee contribution.
• Flexible Working: Manage your own time to improve work-life balance and facilitate managing international time zones.

Additional Benefits:

Health and Wellbeing:

• US Health, Vision and Dental Plan
• My Mind Pal Wellbeing App

Financial Security:

• Bravo Perks: Points schemes and vouchers.
• Bravo Hub: Access to discount codes.
• Financial Wellbeing Tools: Budget planners, money-saving tools, and financial education resources.

Personal Development:

• Paid Microsoft Training and Certifications: Enhance your professional skills with company-sponsored training.

More about Changing Social

Our culture is built on the values of Lovability, Openness, Versatility, and Enthusiasm. We thrive on creativity, embrace diversity, and are passionate about delivering exceptional service. As a rapidly growing company with a global footprint and a head office in the UK, we cater to an international audience while maintaining a localised approach. Our POP values Preparation, Ownership, and Pride are the behaviours that underpin our high-performance culture. They’re how we turn our values into action, every day.

YES (Yield Engineering Systems, Inc.) is a leading manufacturer of reliable, high-tech, cost-effective capital equipment that transforms materials and surfaces at the nanoscale. From startups to the Fortune 50, our customers rely on YES to help them unleash products that change lives – from cellphones and IoT devices, to AI and virtual reality, to diagnostic tests for COVID.

As a preferred provider of wet and dry process technology, we look forward to talking with smart, energetic, team-oriented people who can grow with us. We provide competitive salary and benefits, including employee stock ownership, and some of the best co-workers you’ll find anywhere. If this appeals to you, please read on!

Job Title: VP of Service

Location: Fremont, CA (USA) or Hsinchu (Taiwan)

Role Overview

We are looking for a resourceful and commercially oriented VP of Service to develop and lead our service business globally. This position will require direct interactions with key accounts as well as managing others to maximize quality, customer satisfaction and commercial growth consistent with YES’s overall business plan.

This position will report to the SVP, Worldwide Sales & BD.

Responsibilities include but are not limited to:

• Develop and implement the overall service delivery and operations plan for the Company’s products
• Create and adhere to an Annual Operating Plan with a focus on achieving annual revenue and target margin objectives
• Build a service operations team to deliver high value add service solutions that meet the defined profitability and customer satisfaction levels of the business
• Develop strategic marketing plans for service products
• Refine service offerings and strategies for effective pre-sales engagement which allow company to achieve revenue targets, corporate goals, and objectives
• Drive Customer Satisfaction through operation excellence and data dashboard metrics
• Champion Continuous Improvement Plans (CIP) for reducing escalation durations, time to repair, time to acceptance, and first-time right mentality
• Maintain focus on Voice of the Customer issues and escalate throughout the organization as needed
• Develop and monitor KPI measurements for all support field teams that clearly demonstrate impact and effectiveness
• Direct reporting and supervisory relationship with 2-5 regional service managers\directors
• Drive customer satisfaction program and balanced customer scorecard analysis to continuously improve customer satisfaction
• Assess Service leadership training needs based on performance gaps across the organization
• Provide leadership education and mentoring to both field and HQ management with the help of People & Culture (HR) to achieve customer satisfaction and enhance employee performance

The successful candidate will be highly collaborative, an excellent communicator, and possess an entrepreneurial spirit and drive consistent with a high performing start-up. The ideal candidate will also have the following educational background, work experience & personal qualities:

Qualifications

• Bachelor’s Degree in Science (minimum)
• 10+ years of progressive managerial experience in CAPEX semiconductor service management, with process experience in back end of line (BEOL) applications
• Successful experience leading global service organizations
• Proven track record of establishing strong, executive level customer relationships
• History of creating:
• Service models for new products including establishing world class I&W cost ratios
• Service customer satisfaction metrics
• Demonstrated ability to:
• Lead large teams and manage projects by leveraging data and analytics to drive measurable business results
• Communicate (verbal and written) with executive customer representatives
• Experience from start-up or growth company environments preferred
• Ability to interact effectively with multiple departments on cross-functional initiatives and priorities
• Excellent attention to detail, without losing the big picture
• Proven ability to tie strategic thinking to operational execution
• Proactive approach, with high sense of urgency
• Progressive thinker, open-minded
• Ability to travel approximately 30%

Travel Requirements

• Approximately 25% global travel

Compensation

YES offers a stimulating and fun working environment, competitive salaries, performance bonuses, healthcare benefits & company stock.

Additional Information

• Applicants must be currently authorized to work in the United States on a full-time basis.
• YES is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.

Come find out why YES is such a great place to work. Apply today!

Our client, an apparel company, is looking for a Kids Designer to join their team!

Key Responsibilities

• Partner with the design team to create seasonal concepts, including initial sketches, CAD renderings, and sample development for upcoming collections.
• Monitor industry trends, competitive landscape, and customer insights to inform commercially relevant and brand-aligned designs.
• Source and evaluate fabrics, trims, and materials, balancing visual appeal, performance, and cost considerations.
• Collaborate with technical design to manage sample reviews, fittings, and garment refinement from development through approval.
• Liaise with production partners to support the manufacturing process and help ensure on-time delivery and quality standards are met.

Qualifications

• Bachelor’s degree in Fashion Design or a related field, with 5–6 years of relevant industry experience.
• Advanced proficiency in Adobe Creative Suite, including Illustrator and Photoshop.
• Strong knowledge of garment construction, textile properties, and production workflows.
• Effective communicator with the ability to collaborate cross-functionally.
• Comfortable working in a deadline-driven, fast-paced environment.
• Highly detail-oriented with a strong commitment to craftsmanship and product excellence.

Role Purpose

The Senior Manager, Loyalty & CRM is responsible for executing and scaling the company’s owned retention programming, including loyalty and lifecycle CRM, to improve customer retention, frequency, and lifetime value.

This role plays a critical execution and learning role in Loyalty Chapter 2, supporting the design, testing, launch, and optimization of a new loyalty value proposition, while operating CRM as the primary activation and experimentation engine.

The role sits within Omni-Customer Intelligence, Analytics & Loyalty and partners closely with Performance Marketing, Digital Commerce Operations, and IT.

Scope & Mandate

• Execute loyalty and CRM programming as always-on retention engines
• Support Loyalty Chapter 2 value proposition launch and scaling
• Operate lifecycle CRM programs that drive repeat behavior
• Enable test-and-learn loops that inform customer intelligence and growth decisions
• Ensure loyalty and CRM activation align with enterprise economic guardrails

Key Responsibilities

Loyalty Redesign and Programming Execution

• Execute the day-to-day operation of the loyalty program
• Support new loyalty value proposition testing, launch readiness, and rollout
• Manage loyalty benefits, offers, and engagement mechanics
• Monitor loyalty performance and surface insights to the Senior Director
• Ensure loyalty activation aligns with defined economics and retention goals

CRM & Lifecycle Activation

• Own CRM lifecycle execution across email, app, and other owned channels
• Build and manage lifecycle journeys (onboarding, repeat, reactivation)
• Partner with Performance Marketing and Commerce to integrate CRM touchpoints
• Ensure CRM is used as an activation and learning layer, not just a messaging channel

Testing, Learning & Optimization

• Execute test plans defined by the Customer Intelligence team
• Partner with Analytics to evaluate performance and customer response
• Translate learnings into program refinements and recommendations
• Maintain discipline around test design, controls, and measurement

Cross-Functional Coordination

• Partner with:
• Performance Marketing on targeting and lifecycle alignment
• Digital Commerce Operations on loyalty and CRM integration on-site
• IT on activation enablement and platform coordination
• Ensure operational readiness for launches, promotions, and peak periods

Vendor & Platform Coordination

• Manage day-to-day execution with CRM and loyalty vendors
• Coordinate campaign builds, deployments, and QA
• Ensure vendors execute against defined priorities and standards
• Escalate issues and opportunities with clarity and solutions

Explicit Role Boundaries (Important)

This role does:

• Execute loyalty and CRM programming
• Operate lifecycle journeys and owned channel activation
• Support loyalty testing, launch, and optimization
• Drive retention-focused execution and learning

This role does not:

• Own loyalty strategy or economics
• Own customer segmentation or modeling
• Own media investment or acquisition strategy
• Own e-commerce optimization or merchandising
• Own martech platform architecture or engineering

Success Metrics

Primary KPIs

• Customer retention and repeat rate (program-level contribution)
• Loyalty engagement and member participation
• CRM lifecycle performance (conversion, frequency lift)
• Quality and velocity of testing and learning

Secondary KPIs

• Campaign execution quality and timeliness
• Cross-channel integration effectiveness
• Operational readiness and reliability

Ideal Background

• 6–9+ years in CRM, loyalty, lifecycle marketing, or retention roles
• Experience executing loyalty or retention programs in retail or omni-channel environments
• Strong operational and program management skills
• Comfortable working in evolving, low-maturity environments

Leadership & Working Style

• Strong executor with learning mindset
• Detail-oriented but commercially aware
• Comfortable operating within guardrails
• Collaborative, pragmatic, and accountable
• Energized by building something that scales

Reporting Relationship

Reports to: Senior Director, Omni-Customer Intelligence, Analytics & Loyalty

Sportsman's Warehouse is an Equal Opportunity Employer