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Machine Learning Engineer - Optimization & Insights (Retail)
Salary not disclosed
Pittsburgh, PA 1 week ago

Profitmind is building the intelligence behind how retailers make pricing and merchandising decisions. Today, many of these decisions are still driven by spreadsheets, rigid rules, and manual judgment, even at the largest brands.


Our platform turns complex data such as sales, inventory, and competitive signals into clear, explainable recommendations merchants can trust. Our platform focuses on impact, helping retailers improve margin, inventory health, and decision quality at scale. 


Based in Pittsburgh, Profitmind is backed by a recent strategic investment from Accenture, and scaling its agentic AI platform to power decision-making for some of the world’s largest retailers.


About the role:

We are seeking a Machine Learning Engineer who understands the heartbeat of retail. In this role, you will build the intelligence that helps major retailers make critical merchandising decisions, balancing profit, revenue, and inventory health.


You will sit at the intersection of ML Engineering, Retail Strategy, and Data Science. Your work will power the "brain" of our platform, transforming raw sales data and competitive signals into actionable pricing strategies and clear insights for merchants and buyers.


What you’ll do:

  • Design and deploy models specifically for retail challenges, such as demand forecasting, price elasticity at the SKU level, seasonality detection, and markdown optimization.
  • Evolve our Python-based optimization engine to handle complex retail constraints (e.g., maintaining brand standards, psychological price points, and inventory sell-through targets).
  • Engineer systems that explain the "why" behind a price change. You will translate model outputs into merchant-friendly insights (e.g., "We recommend a markdown here because competitor X dropped price and inventory depth is high").
  • Develop logic to optimize products across their entire lifecycle—from initial price setting to promotional strategies and final clearance.
  • Build robust data pipelines to ingest and process diverse retail datasets, including POS transactions, competitor scraping, and inventory feeds.
  • Work closely with product managers to understand the needs of category managers and pricing analysts, ensuring our algorithms solve real-world merchandising pain points.


What we’re looking for:

  • 3+ years of experience building production ML systems using Python, Scikit-learn, or PyTorch, with a focus on regression and time-series forecasting.
  • A strong understanding of (or deep interest in) retail mechanics—how inventory turns, gross margin, and sell-through rates drive business success.
  • Familiarity with mathematical optimization techniques and how to apply them to business constraints (e.g., linear programming, constraint satisfaction).
  • Expert SQL skills and ability to model complex data relationships (e.g., parent-child product hierarchies, store clusters).
  • The ability to look at an optimization result and explain the business logic behind it. You can debug not just code, but the retail logic.
  • Bachelor’s degree in Computer Science, Data Science, Machine Learning, Mathematics, or a related technical field.


Nice to have:

  • Master’s degree in Artificial Intelligence, Computer Science, Operations Research, or Statistics.
  • Experience in Retail Analytics, E-commerce, Supply Chain, or Revenue Management.
  • Familiarity with "Explainable AI" (XAI) tools to make black-box models transparent to business users.
  • Experience handling sparse data or cold-start problems (e.g., pricing new products with no history).


Not Specified
Lead Developer / Architect Open Source
Salary not disclosed
Birmingham, AL 1 week ago

Lead Engineer/Architect Application Development

Location: Birmingham, AL (Hybrid: 3 Days In-Office)

Compensation: $140,000- 150,000+ Comprehensive Benefits


Ready to advance your career from Lead to Manager or Manager to Director? - Help us lead our transformation and build your own - Are you a Software Engineer or Architect looking to take on more leadership as a hands on Manager or a Development Manager who wants to move up to Director and can modernize an entire organization's digital footprint, if so let’s talk.


This is someone who can walk into a legacy environment and architect a path toward modern scalability (Cloud/APIs) without losing the business's trust.


We are looking for a visionary Engineer or Architect to become a leader to own the strategy, architecture, and delivery of our web applications and backend systems. You won’t just be managing people; you will be the chief architect of our modernization journey, turning legacy technical debt into a high-speed, cloud-native engine.


The Mission

  • Architect the Future: Move us from legacy environments to modern, scalable frameworks (Embrace Microservices and current environment of (Perl/PHP).NET/Cloud).
  • Build a Legacy: Mentor a diverse dev team and foster a culture of "continuous improvement" rather than "just getting it done."
  • Stay Sharp: While this is a strategic role, you aren’t afraid to jump into a code review or act as the final escalation point for complex system issues.


Background Required

  • Around 10 years of a strong Development background and foundation in both open source and .NET , still hands on.
  • At least 7+ years of increasing responsibility as an Engineer or Architect with at least of few years of lead or leadership roles
  • Proven track record of refactoring legacy platforms and migrating to Azure or Microservices.
  • Fluent in PHP/Laravel or Python, but you have the .NET/SQL Server chops to lead our next evolution.
  • The Mentor: You thrive on leveling up your team and driving adoption of modern DevOps/CI-CD practices.

The Tech Stack

  • Current: PHP (Laravel), Python, Perl, MySQL.
  • Growth Path: .NET, SQL Server, RESTful APIs.
  • Environment: Cloud-first (AWS/Azure), React/Vue/Angular.
Not Specified
Principal, Engineer - Data Engineering
🏢 Macy's
Salary not disclosed
Johns Creek, GA 1 week ago

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.


Job Overview

The Principal, Engineer is a hands-on subject matter expert who oversees the software design of multiple system components and leads the technical implementation of key initiatives. This role thrives in fast-paced environments and requires deep expertise across diverse domains.

The Principal, Engineer demonstrates strong proficiency in Java, Python, data structures, and algorithms, actively participating in hands-on development tasks. Experience in packaged software design and implementation is also required.

Working closely with Product Managers, Technical Leads, Software Engineers, Principal Engineers, Quality Assurance Engineers, and Architects, the Principal, Engineer delivers high-quality software solutions while ensuring timely, budget-conscious releases.


What You Will Do

  • Engage in hands-on design and development of software systems.
  • Collaborate in an Agile environment, actively participating in ceremonies, iterative development, estimations, and design sessions.
  • Partner with Product Managers and engineers to prototype innovative technologies, such as machine learning, and validate them using production data.
  • Identify and help resolve technical roadblocks to ensure smooth project execution.
  • Clearly communicate technical and business trade-offs related to system design to stakeholders.
  • Mentor other engineers and provide constructive feedback through code reviews.
  • Maintain regular, reliable attendance and punctuality.
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
  • In addition to the essential duties mentioned above, other duties may be assigned.


Skills You Will Need

  • Software Design & Implementation: Expertise in designing and leading the implementation of multiple system components, ensuring solutions meet functional and non-functional requirements.
  • Technical Proficiency: Deep knowledge of Java and Python, with strong understanding of data structures and algorithms, actively contributing to hands-on development.
  • Cloud Migration & Architecture: Experience migrating workloads from on-premises environments to cloud platforms, specifically Google Cloud Platform (GCP), and designing scalable, reliable cloud-native solutions.
  • Packaged Software Design: Experience in designing and implementing packaged software solutions in complex, enterprise environments.
  • Collaboration & Communication: Ability to coordinate and collaborate across cross-functional teams, clearly conveying technical trade-offs and solutions to stakeholders at all levels, including senior management and external partners.
  • Agile Methodologies: Proficiency in Agile frameworks, participating in ceremonies, iterative development, estimations, and collaborative design sessions.
  • Innovation & Prototyping: Experience partnering with product managers and engineers to prototype advanced technologies, such as machine learning, and validating them with production data.
  • Problem Solving: Skilled in identifying and resolving complex technical challenges, removing blockers, and ensuring smooth project execution.
  • Mentorship & Leadership: Ability to mentor engineers, provide constructive code reviews, and take on additional technical and leadership responsibilities as needed.
  • Project Management & Prioritization: Experience managing multiple projects, prioritizing work effectively, and communicating timelines and objectives clearly to team members.
  • Ownership & Accountability: Demonstrates strong ownership of products or projects, taking responsibility for outcomes and driving initiatives to successful completion.


Who You Are

  • Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply.
  • 5 plus years of experience contributing to architecture, and design patterns. 8 plus years of hands-on experience in Java programming.
  • Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
  • Requires close vision, color vision, depth perception, and focus adjustment.
  • Able to work a flexible schedule based on department and company needs.


What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
  • Tuition reimbursement

Access the full menu of benefits offerings here.

Not Specified
AI Agentic Engineer
🏢 Profitmind
Salary not disclosed
Pittsburgh, PA 1 week ago

Profitmind is building the intelligence behind how retailers make pricing and merchandising decisions. Today, many of these decisions are still driven by spreadsheets, rigid rules, and manual judgment, even at the largest brands.


Our platform turns complex data such as sales, inventory, and competitive signals into clear, explainable recommendations merchants can trust. Our platform focuses on impact, helping retailers improve margin, inventory health, and decision quality at scale. 


Based in Pittsburgh, Profitmind is backed by a recent strategic investment from Accenture, and scaling its agentic AI platform to power decision-making for some of the world’s largest retailers.


About the role:

We’re looking for a multi-disciplinary AI Engineer to design, implement, and deploy LLM-driven agents with strong backend and front-end integration. You’ll be leading efforts across LLM agent design, prompting, fine-tuning, and MLOps, while building real-world, production-grade applications with modern web technologies.


The ideal candidate combines a strong foundation in Python and AI with practical experience in agent frameworks like LangGraph, PydanticAI, and Google ADK, as well as FastAPI and front-end development.


What you’ll do:


LLM Agents & Prompt Engineering

  • Architect and implement LLM agents using frameworks like LangGraph, PydanticAI, and Google ADK.
  • Build composable, tool-augmented reasoning chains (e.g., RAG, CoT, ReAct, planner-executor).
  • Integrate vector databases (e.g., FAISS, Pinecone, pgvector) and knowledge graphs (Neo4j) to support retrieval-augmented generation (RAG) and long-term chatbot memory.
  • Design and maintain high-quality prompt strategies for robustness and reliability.


FastAPI, Model Context Protocol (MCP) & Backend

  • Develop and maintain scalable APIs using FastAPI, supporting synchronous and asynchronous agent execution.
  • Integrate Model Context Protocol (MCP) to enable secure and structured access to external data and tools within agent workflows.
  • Implement state tracking, context-aware input dispatch, and modular plugin integration within the control plane.


Evaluation, Testing & Observability

  • Build unit and behavioral tests for agents, tools, and workflows.
  • Develop tooling for trace analysis, agent state debugging, and hallucination tracking.
  • Compare and benchmark agent orchestration frameworks for trade-offs in speed, reliability, and usability.


Model Fine-Tuning & MLOps

  • Fine-tune models using LoRA, QLoRA, or full fine-tuning pipelines.
  • Integrate, deploy, and monitor models in production using cloud providers.
  • Set up agent logging, observability dashboards, and recovery workflows.


Front-End & UX

  • Familiar with React, TypeScript, Next.js, or similar frameworks
  • Understanding of front-end and back-end integration for AI tools
  • Ability to build basic dashboards or agent interfaces
  • Integrate agents into interfaces
  • Speak the language of UI 


What we’re looking for:

  • 3+ years experience with Python in ML/AI systems and PyTorch or Tensorflow
  • 1+ years experience with LLM agent development, prompt engineering, and frameworks like
  • LangGraph, PydanticAI, and Google ADK.
  • Experience with fine-tuning LLMs.
  • Familiarity using vector stores like ChromaDB, Weaviate, or pgvector.
  • Production experience with FastAPI, Docker, and MLOps
  • Expert in Agentic Coding IDEs (Windsurf, Cursor or Claude Code)
  • Bachelor’s or Master's degree in computer science


Nice to have:

  • Open-source contributions to LLM/agent tooling
  • Knowledge of async programming, websockets, and streaming APIs


What we offer:

  • Competitive compensation and equity
  • Comprehensive benefits including medical, dental, vision, etc.
  • Unlimited and flexible PTO


Not Specified
Cloud Systems Engineer
Salary not disclosed
Pleasanton, CA 1 week ago

Cloud Systems Engineer

Location: Pleasanton, CA (3 days onsite)

Duration: 9-Month W2 Contract (Potential Extension)

Pay Rate: $85–$100/hour (DOE)

Employer: Russell Tobin (supporting a leading enterprise retail organization)


Job Overview

Russell Tobin is supporting a leading enterprise retail organization in hiring a Cloud Systems Engineer to join its Compute & Storage team.


This is a project-focused hybrid infrastructure engineering role — not an operations support position. The engineer will design, build, and automate infrastructure platforms across cloud and on-prem environments as the organization continues major data center retirement and cloud migration initiatives.


The ideal candidate is a strong Linux engineer with deep automation expertise and experience building scalable infrastructure solutions in enterprise environments.


Key Responsibilities

  • Design and build hybrid IaaS infrastructure across Azure, Oracle Cloud Infrastructure (OCI), Google Cloud Platform (GCP), and on-prem systems
  • Support large-scale data center migration initiatives to cloud platforms
  • Engineer and modernize infrastructure provisioning pipelines
  • Develop automation for cloud orchestration using Terraform and configuration management tools
  • Provide Level 3 engineering support for complex Linux and Windows infrastructure (project-based work)
  • Build new infrastructure platforms to support product and warehouse systems
  • Collaborate cross-functionally with infrastructure and product teams
  • Participate in occasional deployment windows (some nights during implementation phases)



Required Qualifications

  • 5–6+ years of systems engineering experience
  • Strong Linux administration and debugging experience
  • Experience building new infrastructure platforms
  • Automation expertise (Terraform, Ansible, Python)
  • Familiarity with Chef (expertise not required; willingness to work with it)
  • Experience with virtualized environments (VMware ESX, Nutanix, or similar)
  • Experience supporting Windows Server environments
  • Experience working in enterprise IaaS environments


Preferred Qualifications

  • Azure infrastructure experience
  • Oracle Cloud Infrastructure (OCI) experience
  • Google Cloud Platform (GCP) exposure
  • Oracle KVM
  • Warehouse Management Systems experience
  • Experience modernizing provisioning pipelines


Top Skill Priorities

  1. Automation skillsets (Terraform, Ansible, Python)
  2. Virtualized platforms
  3. Infrastructure solutions mindset


Work Environment

  • 3 days onsite in Pleasanton, CA
  • Project-focused engineering team
  • Enterprise-scale hybrid cloud environment
  • Contract opportunity with strong potential for extension



Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Not Specified
Cyber Security Architect – Linux, Ansible & Terraform - (Only W2)
🏢 CBTS
Salary not disclosed
Atlanta, Georgia 1 week ago

Role: Cyber Security Architect – Linux, Ansible & Terraform

Location: Silver Spring, MD , DC, Techwood, ATL – Onsite

Job Responsibilities / Typical Day in the Role

• Implement design reviews to evaluate security controls

• Identify and communicate opportunities to enhance the security posture of WBD

• Build and / or manage enterprise security platforms effectively

• Communicate effectively across all levels of management to articulate WBD security goals and vision.

• Identify and communicate opportunities to enhance the security posture of WBD

• Build and / or manage enterprise security platforms effectively (SAAS, on premise or in Cloud)

• Communicate effectively across all levels of management to articulate WBD security goals and vision.

• Have a team player mentality; strive to contribute to team cohesion however can work independently if the need arises

• Plan, design, engineer and implement security-related technologies

• Understanding technical security issues, their implications within WBD business units and able to effectively communicate them to management and other business leaders.

• Configure, troubleshoot, and maintain security infrastructure – including software and hardware in cloud environments, as well as on-premises.

• Conduct security audits and assessments to regularly determine the effectiveness of security platforms and identify areas of improvement.

• Host and operating systems hardening, auditing, monitoring and logging with appropriate security controls and best practices while meeting security best practices and business goals

• Research and explore emerging security technologies and determine their appropriate use within the company.

• Prepare, document, and create standard operating procedures and protocols.

• Crosstrain and mentor other team members as needed

Must Have Skills / Requirements

1) Implementing advanced cyber security technology in a complex environment

a. 5+ years of experience; Hands-on experience in security engineering, hands-on experience in building, designing, and maintaining enterprise security tools.

2) Scripting experience (using Python, Go, or other equivalent languages)

a. 5+ years of experience.

3) Hands-on Experience with automation technologies

a. 3+ Years of experience; Terraform, Ansible, CloudFormation, etc.

4) Linux Experience.

a. 5+ years of experience; Ability to construct and maintain complex network infrastructures.

Technology requirements:

• Engineer and administer security platforms including SIEM/SOAR systems, endpoint detection and response, vulnerability management, anomaly detection, and cloud analysis.

• Experience in managing the Brinqa vulnerability management platform and experience with Groovy programming language

• Must have 5+ years of scripting experience (using Python or other equivalent languages)

• Hands-on Experience in public cloud infrastructures like AWS (Amazon Web Services)

Nice to Have Skills / Preferred Requirements

1) Security and Cloud certifications are a plus. (CISSP, Splunk Admin, AWS Solution architect).

2) Media/entertainment or distributed global network experience.

Soft Skills

1) Hands-on technical experience with networking and computing system architectures, specifically, the security aspects thereof.

2) Thorough understanding of information security principles, techniques, principles, policy frameworks, and best practices

3) Hands-on technical experience with compliance and regulatory frameworks and how they affect architecture designs and review

Not Specified
Manufacturing Automation Engineer
Salary not disclosed
Medford, MA 1 week ago

OPT Industries ( ) is a venture-backed MIT spinoff company that is focused on building the next generation of additive manufacturing technology. Working at the intersection of automation engineering, computational design, and polymer science, we design and commercially manufacture highly customizable materials and products – everything from electrical components to luxury fashion.


Position Summary: Own and improve the reliability of production equipment by troubleshooting and sustaining electromechanical, controls, and firmware-adjacent systems across OPT’s manufacturing floor.


Key Responsibilities:

  • Own and develop Python-based control, test, and automation systems.
  • Debug and extend ATMega embedded C/C++ (incl. hardware-software interfaces, IP networks)
  • Build and maintain hardware-software interfaces for sensors, motors, actuators, and data acquisition systems.
  • Design test infrastructure, logging, and fault detection to support production uptime and repeatability.
  • Update equipment, documentation, training, and maintenance procedures to prevent recurrence
  • Support troubleshooting and urgent production issues on aggressive timelines

Qualifications:

  • 5+ years of relevant experience, or 3+ years plus a Master’s degree in robotics, mechatronics, EE, CS, or a related field.
  • Strong Python background with experience in hardware control, automation, or test systems.
  • Hands-on experience with electromechanical systems: motors, encoders, sensors, power electronics, and control loops.
  • Working knowledge of embedded C for microcontroller-based systems
  • Comfortable using Bash / Linux environments for scripting, debugging, and system operations.
  • Experience supporting systems in a production or manufacturing environment is a strong plus.


OPT Industries is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

Not Specified
Senior Optical Design Engineer
Salary not disclosed
Amherst, MA 1 week ago

Company 


Myrias Optics, Inc. is a fast-growing startup using proprietary nanoimprint technology to revolutionize the way optical components and systems are conceptualized, designed, and manufactured.  The company is positioned to disrupt markets across a wide range of applications including consumer electronics, AR/VR, 3D scanners and LiDAR, imaging systems, optical communications, medical equipment, optical computing and more. Our unique all-inorganic imprinted optics enable metalenses, diffractive optics, waveguides all manufactured using wafer level process.  By removing any organic material, we not only eliminate environmental and reliability issues but at the same time enable more complex designs with unmatched optical performance and highly cost-effective manufacturing.     

Website:   


POSITION – Senior Optical Design Engineer 

Reporting to the Lead, the Senior Optical Design Engineer will collaborate with a talented team of engineers and scientists to help envision and design cutting-edge Myrias Optics components and systems. Specifically, this position will head up Myrias’ design efforts, shaping the optical components and subsystem for our external customers and internal products.  This position will also be responsible for growing and managing the optical design team. This is an exciting opportunity for a highly motivated and capable engineer to gain expertise in the growing fields of meta-optics, waveguides, and diffractive optics.  Together, we can shape next-generation optical systems for consumer devices, AR/VR, medical instrumentation, automobiles, robotics, and more.  


POSITION TYPE: Full time, on-site  

Salary Range: $135,000 - $160,000

LOCATION: Amherst, MA 


RESPONSIBILITIES 

  • In collaboration with the technical team, the candidate will perform day-to-day metasurface design and analysis based on Myrias’ proprietary all-inorganic nano-imprint materials and processes. 
  • Expand Myrias’ design capabilities, including development of simulation workflows and modeling pipelines using in-house developed codes, to advance our unique and proprietary optical design environment.   
  • Design and simulate optical components and sub systems (waveguides, diffractive optics, meta-optics, etc.)  
  • Automate design tasks using Python and MATLAB for next-generation and future metasurface products.   
  • Perform tolerance studies, optimize, and iterate on designs to meet manufacturing requirements for Myrias’ products.  
  • Coordinate with process development and production teams to bridge the gap between design and manufacturing.  
  • Support specification and acquisition of key design tools and hardware. 
  • Providing customer support for new designs and products and participating in customer meetings. 
  • Create detailed internal specification documents for simulation methodologies, design rules, and customer product reports. 

 

QUALIFICATIONS 

  • Ph.D. or MS.c. with 5+ years of related experience in optical engineering, electrical engineering, or equivalent field. 
  • Strong experience conducting design and simulation of optical components and systems, such as diffractive optics, imaging systems, optical waveguides, laser systems. 
  • Solid understanding of metasurface physics, and diffractive, geometrical, and ray optics. 
  • Proficiency in Python, MATLAB, and C/C++ for scientific computing, and workflow automation. 
  • Extensive hands-on experience with commercial and custom optical design and simulation tools, including RCWA (e.g., S4), FDTD (Meep or Lumerical), Zemax/CodeV, and RSoft; familiarity with additional modeling techniques and tools such as TMM, FEM, LightTrans, etc., is highly desirable. 
  • Proficiency with Windows, Linux, and macOS environments, as well as experience using SLURM for workload and job management. 
  • Experience with optical characterization and the ability to experimentally validate designs in a laboratory setting. 
  • Strong interpersonal and technical communication skills. 
  • Familiarity with CAD design packages (e.g., SolidWorks or AutoCAD) are desirable. 
  • Familiarity with imprint or nanofabrication processes and cleanroom experience are a plus. 
  • Ability to bridge technology development with commercial demands.  
  • Comfortable with the fast-paced startup or early-stage business environment. 
  • Entrepreneurial spirit, detail-oriented, and self-driven with a hands-on, roll-up-the-sleeves mentality.  

 

PREFERRED QUALIFICATIONS 

  • Experience developing custom simulation tools and optimization pipeline. 
  • Experience with integrating machine learning and inverse design methods into metasuface design process. 

 

WHAT WE OFFER 

  • Competitive Compensation Package, including equity 
  • Full Medical and Dental plans 
  • Insurance: Company paid disability insurance 
  • Paid time off: Vacation and sick time 


EEO Statement 

Myrias Optics is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 


APPLY 

If you are interested in the role, please submit your resume in .pdf format with a title of “[First name] [last name] Resume” to   

Not Specified
Senior Technical Support Engineer (Care Delivery)
Salary not disclosed
Boston, MA 1 week ago

Title: Senior Technical Support Engineer (Care Delivery)

Employment Type: 6-Month Contract-to-Hire

Start Date: ASAP

Work Model: Hybrid – 3 days onsite required

Eligible Locations: Boston, MA | Raleigh, NC | Dallas, TX | Waterloo, Ontario (Canada)

Compensation: 65-68/hr


About the Role

We are hiring a Senior Technical Support Engineer to support a complex production application environment focused on care delivery workflows. This is a hands-on troubleshooting role for someone who enjoys diagnosing real system problems — not a developer stop-gap role.

You will investigate live production issues, analyze application behavior, read backend code, execute SQL queries, and either resolve problems directly or partner with engineering teams to drive fixes.

The ideal candidate is a career technical support professional who takes ownership of issues and thrives in a high-impact operational environment.


What You’ll Do

  • Reproduce and diagnose complex production issues
  • Read and interpret object-oriented backend code
  • Execute advanced SQL queries to validate system behavior
  • Identify root cause and resolve issues when possible
  • Escalate bugs to engineering with clear technical documentation
  • Support ongoing operational stability of the platform
  • Work within ticketing systems to manage incidents
  • Improve support tooling and workflows
  • Collaborate cross-functionally with engineering and operations teams


Required Qualifications

Technical

  • Strong object-oriented programming background in Java, Go, or Python (must be strong in at least one)
  • Advanced SQL querying skills
  • Application-level troubleshooting experience
  • Ability to read and debug code (not just run scripts)
  • Experience working within ticketing/incident systems


Preferred Qualifications

  • Experience as a Senior/Staff/Principal Technical Support Engineer
  • Python scripting or automation experience
  • Exposure to AI workflow optimization
  • Healthcare or life sciences industry experience (nice to have)


Ideal Candidate Profile

  • Senior application support engineer (career support track)
  • Comfortable reading production code daily
  • Strong ownership mindset — drives problems to resolution
  • Not a developer seeking a temporary role
  • Enjoys deep troubleshooting and operational stability work


Additional Details

  • 6-month contract to hire
  • Hybrid (3 days onsite required)
  • Candidates must reside in Boston, Raleigh, Dallas, or Waterloo
  • Immediate start preferred
Not Specified
USA-Systems Engineer III (IT)
Salary not disclosed
Waltham, MA 1 week ago

Immediate need for a talented USA-Systems Engineer III (IT). This is a 08+ Months Contract opportunity with long-term potential and is located in Waltham, MA (Hybrid). Please review the job description below and contact me ASAP if you are interested.


Job ID:26-06360


Pay Range: $60 - $85/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:


  • Design, develop, deploy, and operate production‑grade AI/ML systems and data pipelines in an agile environment.
  • Build, maintain, and optimize CI/CD pipelines using GitHub Actions to enable automated testing and deployment.
  • Deploy and operate applications on Kubernetes using GitOps practices (e.g., ArgoCD).
  • Develop user‑facing applications through APIs and/or graphical interfaces.
  • Deploy predictive models into production environments with a strong focus on reliability, scalability, and observability.
  • Build and optimize compute pipelines supporting data processing and model training.
  • Collaborate closely with data scientists, computational biologists, and vaccine researchers to translate scientific needs into robust digital solutions.
  • Actively participate in agile ceremonies and contribute to continuous improvement of team practices.
  • Ensure high standards for code quality, documentation, and knowledge transfer.
  • Communicate complex technical concepts clearly to both technical and non‑technical stakeholders.


Key Requirements and Technology Experience:


  • Skills-Experience in agile environments, with proven experience deploying and operating applications in production, and Python programming skills
  • Experience with GitHub Actions and CI/CD pipeline implementation, Kubernetes-based container orchestration, and GitOps practices (ArgoCD or equivalent). DevOps, automation
  • Experience in Production deployment of machine‑learning models and MLOps practices, API and/or web application development, and familiarity with major cloud platforms (AWS, Azure, or GCP)
  • Bachelor’s degree or higher in Computer Science, Software Engineering, Data Science, or a related field. Advanced degrees are valued but not required.
  • Minimum of 5 years of professional software engineering experience.
  • Demonstrated delivery of production‑level systems with measurable impact.
  • Strong experience working in agile environments with a customer‑oriented mindset.
  • Proven experience deploying and operating applications in production.
  • Technical Skills:
  • GitHub Actions and CI/CD pipeline implementation.
  • Kubernetes‑based container orchestration.
  • Git Ops practices (Argo CD or equivalent).
  • Strong Python programming skills.
  • API and/or web application development.
  • Production deployment of machine‑learning models and ML Ops practices.
  • Familiarity with major cloud platforms (AWS, Azure, or GCP).
  • English: fluent (mandatory). French: nice to have.
  • Experience in pharmaceutical, biotechnology, or life‑sciences environments.
  • Awareness of drug discovery, vaccine development, or experimental sciences.
  • Experience with workflow orchestration tools such as Meta flow.
  • Experience in mentoring or technical training.
  • Contributions to open‑source or technical communities.
  • Experience designing scalable data engineering solutions.
  • Manager's Note:-Hybrid working model with a minimum of three days per week on site in Waltham, MA.
  • Agile and fast-paced team environment focused on rapid iteration and delivery.
  • Strong cross‑functional collaboration across Vaccines R&D, Digital, and CMC.
  • Open to candidates willing to relocate at their own expense
  • Free parking site
  • Possibility of extension, with a gap in work at the end of year (Nov/ Dec) and restart work in January
  • English: fluent (mandatory)
  • Primary Manager sits in France, local team will be present in EU and US
  • Team is building a system of predictive models
  • Software Engineer, previous experience moving models in to prediction


Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.


Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


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