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COMPANY: Bombshell Sportswear
ROLE: Sr. Ecommerce Coordinator
REPORTS TO: Director of Ecommerce
Position Summary:
We are hiring a full time Sr. Ecommerce Coordinator who will assist the Director of Ecommerce in day to day operations of the website. Your role will include; catalog management, website maintenance, and general reporting. You must have apparel experience and a knowledge of Shopify. You will be working with a highly experienced and awesome team in a fast paced environment who will challenge and inspire you to be your best. This role also requires experience working remotely and comfortable working with a smaller team.
Key Responsibilities:
- Will be responsible for maintaining site catalogs, collections, and basic backend functions for product launches and overall product lifecycles.
- Write long form product descriptions for website and META ads.
- Will assist the Director of Ecommerce and Marketing team to execute successful campaigns by streamlining communication, organizing timelines, and ensuring deliverables are handed off completed and on time.
- Will be essential in maintaining and updating content across site and mobile app - refreshing content on a regular basis.
- This role will require you to deliver basic weekly, monthly, quarterly, and yearly ecommerce reports. Some ad-hoc operations and marketing reports will also be required.
- Assist the Director of Ecommerce and Director of Operations to ensure inventory levels align with marketing and merchandising strategies.
- Collaborate with design and production teams on the delivery of correct product information for frontend customer visibility.
- Identify key areas of opportunity for website and mobile app user experiences.
- Regularly QA the website and mobile app for inconsistencies, error messages, and broken links, et al.
- Will help manage Bombshell Sportswear’s omni-channel presence in 3rd party market places. META + TikTok Shop catalog management is a plus!
Qualifications
- Bachelor’s degree preferred
- 3+ years of Shopify experience is a MUST, Shopify Plus preferred
- 2+ years of Klaviyo experience or other CRM platform
- Knowledge of Shopify and Google Suite reporting
- General understanding of loyalty programs; i.e. Yotpo, Loyalty Lion, Rivo
- Strong attention to detail
- Excellent communication skills (written and verbal)
- Must be extremely organized
Required Skills
- Shopify and/or Shopify Plus (no exceptions)
- Must be available every Friday morning for launches
- Copywriting skills for product descriptions and other occasional marketing needs
- Analytical reporting skills - Excel and/or Google Sheets knowledge is a must
- Must work well both autonomously and collaboratively
- Deadline-driven and strong time management skills
- A strong sense of urgency and ability to react quickly to pivot in fast paced environment
- Ability to work under pressure in an environment of constant change
- Ability to work with minimal supervision
- Strives to help and support the team wherever it is needed, seeking to fill the gap
- Takes ownership and initiative to drive projects through completion
- Graphic design experience is a plus; Photoshop, Figma, Illustrator, or InDesign
Ideal candidate
Our ideal candidate will have a dedicated understanding of the brand’s vision, marketing, and ecommerce business goals. Copywriting is required in this role - let your creative flag fly! This position is for someone with a sharp eye for detail and great organizational skills. The qualified candidate must be able to multitask, stay organized, be adaptable, and possess a sense of urgency in an ever changing industry. The success of this role will rely on your eagerness to learn, attention to detail, accountability, reliability, ability to ask questions, and the willingness to take initiative. This role offers the opportunity for growth within the company, therefore meeting the above requirements is a MUST!
Benefits & Perks
- Paid Holidays
- Personal Time Off
- Sick days
- Insurance (Medical, dental, vision)
- 401K. Eligible after 1st year
- Associate discount off merchandise online
- Opportunities for professional development and advancement
- Pay range is 80k-90k depending on experience
YOU MUST BE PHYSICALLY LOCATED IN NEW YORK CITY IN ORDER TO APPLY FOR THIS ROLE
THE BRANDS
ABOUT CARAA
We are a New York City-based sport bag and accessory company founded in 2015 by CFDA award-winning designer Carmen Chen Wu and Aaron Luo to re-imagine handbags for modern life. With backgrounds in design and global supply chain, Carmen and Aaron merged their respective expertise in form and function to create Car + aa.
Our ethos is simple: to create well-made, versatile, and smart designs that can transition from street to fitness studio, business meeting to dinner, and everywhere in between. The result is the perfect set of hybrid accessories that strike balance between fashion, craftsmanship, and functionalities.
ABOUT MERCADO FAMOUS
Created by 2 serial entrepreneurs in digital commerce and the founders of Caraa, Mercado Famous is sharing the best-kept secrets of Spain with the whole world.
Mercado Famous offers the best quality meat from ecological farms that have been using natural ingredients and humane practices on the Iberian Peninsula for decades. With our backgrounds in sourcing and supply chains, we are able to procure Spain’s best pasture-raised charcuterie at prices that make it an everyday luxury.
Launched in 2022, we have been featured by Bon Appetit, The New York Times, The Wall Street Journal and the Quality Edit within the first 3 months of the launch, featuring our premium quality and unique taste. Our goal is to change the narrative around Spanish charcuterie. Through accessible pricing, we aspire to introduce to the American consumer to a product that has been historically inaccessible for the masses in a modern, non-apologetic and democratic way.
We bring together a multi-talented team that thinks outside the box, and value diversity and inclusion. We welcome driven and smart individuals of all backgrounds and experiences to apply for this position.
JOB DESCRIPTION
As the operations and customer services associate, you will be a key member of our core team and work closely with our Co-Founders and manage all aspects of operational processes including customer service, warehouse management, inventory management, shipping and logistics. This will take approximately 80% of your daily scope and responsibilities.
In addition to Caraa, you will also be taking on an array of operational responsibilities of a second brand managed under the same management umbrella called Mercado Famous, founded in 2022 with the mission of bringing the best of Spanish charcuterie for the American consumers. This will take approximately 20% of your daily scope and responsibilities.
Both companies offer a unique opportunity with ample room for growth to learn a wide array of aspects at a unicorn non-venture backed direct to consumer brand.
This role is full-time and located in New York City.
Salary range: offer set based on candidate experience and seniority
You will need to have a minimum of 1-3 years of customer services and operational experience working with an ecommerce, fashion, retail or CPG brand.
REQUIREMENTS
What you'll do
Customer Service
- Maintain the highest level of product knowledge and expertise. Help customers navigate through the shopping, product selection, and sales journey
- Manage interactions across multiple channels including email, text, phone, and social media.
Operations
- Manage all warehouse related processes including domestic and international logistics, inventory management, return processing, order entry, showroom samples, and more.
- Lead ongoing digital sample sales and bi-annual activations including in person sample sales.
- Lead day-to-day wholesale account needs including PO fulfillment, RTVs, invoicing.
- Lead day-to-day shipping and fulfillment management of eCommerce and dropship orders.
- On-going management of shipping and logistics costs.
- Lead and management all in office fulfillments.
Special projects
- Support company CEO and Cofounder in special partnerships and marketing initiatives.
Who you are
- Have at least 1-3 years of customer service, operations, logistics experience from an eCommerce, Fashion or CPG brand
- Proficient in Microsoft Office and Google Drive Suites
- Exceptional writing and communication skills
- Highly organized with ability to collaborate, self-prioritize, and ask for help when needed
- Are passionate about Caraa and Mercado, our ethos, and our products
- Enjoy working in a fast-paced and ever-changing startup environment
- Desire to learn and take on new challenges
- Desired but not required: experience with Adobe suite
Required Skills
- Proficiency in Microsoft Office and Google Drive Suites
- Proficiency in navigating social media channels including Facebook, Tik Tok, and Instagram
- Exceptional writing and communication skills
Desired Skills
- 1-3 years of operations experience in eCommerce, Fashion, Retail or CPG brands
- Familiarity with Shopify
- Familiarity with Adobe Creative Cloud suite
Benefits & Compensation
- Competitive salary compensation based on market rate and seniority
- We do not offer health benefits at this moment
- Opportunity to sample products from our collection
- Discounts to all Caraa and Mercado Famous products
- Invitation to exclusive CARAA and Mercado Famous social outings & sales events
This position plays a crucial role in assisting the design team in conceptualizing, developing, and executing innovate designs for the Beach Riot brand.
Key Responsibilities:
· Work directly with the Senior Designer to assist in all areas of design and product development for
the Active/Lounge category.
· Responsible for management of all category specific SMU (Special Make-up) requests
· Assist in lab dips and print strike off comments
· Update seasonal tracker with changes and color approvals
· Research and identify trends relevant for Beach Riot
· Find fabric, trim, and print inspiration
· Sketch new designs under the Senior Designer’s direction
· Create similar repeat patterns and graphics
· Create style numbers, techpacks, and construction pages to hand-off to tech team
· Update techpacks and linesheets with changes
· Set up color palettes in Adobe Illustrator
· Set up print/art files
· Maintain and organize submits and approvals in seasonal binders
· Assist in print creation and recoloring
· Attend all fittings and take detailed notes
· Maintain CAD library in Dropbox
· Complete tasks with a sense of urgency and meet deadlines
Requirements:
Bachelor or Associate degree in Fashion Design
Two or more years of relevant work experience, preferably in the active and casual apparel space
Some graphic/textile art experience preferred
Proficient in Adobe Illustrator, Adobe Photoshop, Google Sheets, and Google Docs
Self-starter with strong organizational and communication skills
Strong sense of creativity and sketching skills in Adobe Illustrator
Detail oriented and highly organized
Ability to prioritize, handle multiple tasks/projects, and work well as a team
Strong knowledge of garment construction
About the Role
The Meta Strategist will own the end-to-end strategy, execution, and optimization of GLD’s paid social advertising across Meta platforms (Facebook & Instagram). While you’ll own Meta as your primary channel, you’ll work collaboratively with other Performance Marketing team members on cross channel strategy, reporting, and planning contributing to a larger growth strategy rather than operating in a silo.
You will partner closely with Creative, Retention, E-commerce, and Analytics teams to develop thumb-stopping ad campaigns across TOF (top-of-funnel) and BOF (bottom-of-funnel) objectives, optimize audience strategies within Meta’s Andromeda ML framework, and build reporting systems that keep leadership informed and the team accountable. Success in this role is measured not only by performance metrics, but also by creative partnership, strategic thinking, and your ability to elevate the broader team.
Key Responsibilities:
1. Meta Campaign Management & Andromeda Optimization
- Develop, launch, and manage full funnel Meta ad campaigns across TOF prospecting, BOF retargeting, and retention objectives.
- Own daily optimizations at both granular (ad, ad set) and high-level (campaign, account) viewpoints to maximize performance.
- Leverage deep understanding of Meta’s Andromeda ranking system to optimize ad delivery, auction competitiveness, and signal quality.
- Structure campaigns and ad sets to work with Andromeda’s ML-driven optimization, including strategic use of Advantage+ campaigns, broad targeting, and signal enrichment.
- Continuously test and refine bidding strategies, audience segmentation, and conversion events to maximize ROAS and reduce CPA.
- Stay current on Meta platform changes, algorithm updates, and beta features; proactively adapt strategies accordingly.
2. Creative Strategy & Content Analysis
- Collaborate with the Creative team and recommend new concepts, formats, and messaging angles based on performance insights.
- Build and write creative briefs independently, translating performance data and strategic priorities into clear direction for designers and content creators.
- Analyze creative performance data to identify winning concepts, hooks, formats, and messaging themes across TOF and BOF.
- Build and maintain a creative testing framework with clear hypotheses, naming conventions, and documentation.
- Monitor creative fatigue and proactively plan refresh cycles to sustain performance.
3. Data Analytics & DOMO Reporting
- Build and maintain DOMO dashboards to track Meta performance across KPIs including ROAS, CPA, CTR, hook rate, hold rate, and thumbstop ratio.
- Conduct deep-dive analyses on campaign, ad set, ad, and creative-level performance to surface insights and inform budget allocation.
- Create automated reporting workflows within DOMO that integrate Meta Ads data with Shopify revenue and attribution data.
- Present weekly and monthly performance reports to leadership with clear narratives, trend analysis, and recommended actions.
- QA data pipelines and ensure accuracy of metrics across platforms and reporting tools.
4. Cross Functional Partnerships
- Act as the primary liaison between Performance Marketing and Creative, Retention, E-commerce, and Ops teams.
- Coordinate with Retention/CRM on audience list management, suppression strategies, and lifecycle alignment.
- Collaborate with E-commerce to align ad messaging with site promotions, product launches, and seasonal campaigns.
- Share learnings and best practices across paid media channels (TikTok, Google, Snapchat) to maintain a unified growth strategy.
Qualifications
- 3–5+ years of hands-on experience managing Meta Ads at scale ($500K+/month in spend).
- Strong working knowledge of Meta’s Andromeda ad ranking system and how it impacts delivery, auction dynamics, and performance optimization.
- Demonstrated ability to analyze and optimize ad creative performance across TOF and BOF, with a portfolio of data-driven creative decisions.
- Proven ability to write and build creative briefs independently, translating data into actionable creative direction.
- Proficiency in DOMO for building dashboards, creating data flows, and generating automated reports.
- Advanced analytical skills with comfort working across large data sets to extract meaningful insights.
- Experience with Shopify and ecommerce attribution models.
- Strong understanding of full funnel paid media strategy in a DTC environment.
- Experience with tools like Triple Whale, Northbeam, or similar attribution platforms preferred.
- Knowledge of complementary paid channels (TikTok Ads, Google Ads, Snapchat Ads) a plus.
- Comfortable in a fast paced, high growth DTC environment where priorities shift quickly.
- Willingness and ability to travel to Miami HQ on a quarterly or monthly basis as needed.
Traits That Lead to Success
- Highly analytical, structured thinker who turns data into action
- Strong follow through and accountability; owns outcomes, not just tasks
- Clear communicator who drives alignment across teams
- Bias for action; solves problems before they become blockers
- Comfortable owning budgets and pushing teams for deliverables
- Creative eye with the ability to spot winning content before the data confirms it
- Collaborative mindset sees yourself as part of a team, not just a channel owner
- Energized by scaling profitable growth and outpacing the competition
- Love of fashion and style, and strong understanding of the GLD customer
Why GLD
GLD is one of the fastest growing jewelry brands in the world, defining culture at the intersection of sports, fashion, and entertainment. As an official NFL partner and a brand worn by some of the biggest names in music and athletics, we’re building something special.
This role is perfect for someone ready to own a major growth channel and help scale our customer acquisition engine. We are a high performing team, and the business is growing rapidly so the opportunity to grow is available for the right dedicated team member.
Location: Midtown Manhattan (Diamond District)
Pay: Starting $20–$30/hr (based on experience; salary will increase after evaluations)
Schedule: Full-Time, In-Office
Reports To: COO (Micky Bell) & Founder (Maksud Agadjani)
About TraxNYC
TraxNYC is a fast-growing luxury jewelry company in New York City, specializing in custom jewelry, high-end diamonds, luxury watches, and content-driven retail. We operate in a fast-paced environment with a young, motivated team focused on long-term growth, trust, and aligned goals. We are seeking a highly organized Executive Assistant / Operations Assistant who wants to build a serious career in business operations, administration, and executive support.
Position Overview
We are looking for a detail-oriented, analytical, and proactive Executive Business Operations & Strategy Assistant to support senior leadership. This person will assist in operations management, executive support, administrative organization, financial tracking, sales auditing, and project coordination.
This role is ideal for someone searching for an executive-level support position within a luxury brand, jewelry company, or high-growth business, who wants hands-on involvement in day-to-day operations.
Key Responsibilities
Executive Assistant + Administrative Support
• Manage, organize, and prioritize emails for the COO and Founder
• Handle executive communication, follow-ups, and administrative scheduling
• Maintain operational documents, Google Workspace files, and task systems
Operations & Business Management
• Assist in business travel planning, event coordination, jewelry show registrations
• Help organize company promotions, marketing initiatives, and internal workflow systems
• Support daily operations, deadlines, and internal communication structures
Financial Tracking & Accounting Support
• Help audit Amex and credit card charges
• Track recurring monthly expenses, subscriptions, and vendor payments
• Support accounting with documentation reviews and discrepancy identification
• Assist with gold scrap, dust logs, and production inventory checks
Sales Auditing & KPI Oversight
• Work with leadership to review sales activity, Instagram DMs, and lead management
• Audit CRM data, KPIs, and reporting accuracy in
• Manage inbound Instagram and Facebook leads for the sales department
Hiring, Staffing & HR Support
• Assist with screening candidates, resume evaluation, and interview coordination
• Identify strong potential hires and provide input on culture fit and work ethic
What We’re Looking For
• Executive Assistant experience or strong administrative/operations background
• Highly organized, detail-oriented, and reliable
• Strong communication skills and professional presence
• Ability to manage multiple tasks in a fast-paced environment
• Tech-savvy with Google Workspace, Excel, CRM tools ( ), and social media
• Comfortable reviewing communication logs, sales messages, and performance data
• Problem-solver with a no-excuses mindset
• Looking for long-term career growth
Compensation & Growth
• Starting rate: $20–$30/hr based on experience
• Salary will increase based on performance and contribution
• Direct training from senior leadership
• Growth paths into Operations Manager, Executive Strategy, or Business Development
• PTO + Employee jewelry discounts
• Major long-term career opportunities in a luxury brand environment
Learn more about the role here: out our social media below
Instagram: : https://
YouTube: https://
Facebook: :
On-Site | Canton, NC / Asheville area
$85,000+ DOE & Quarterly Performance Bonus
The Hemp Collect is a U.S.-based manufacturer of open-market cannabis products serving both B2B and direct-to-consumer channels. Known for award-winning live resin and vertically integrated production, we operate with a focus on quality, regulatory discipline, and operational precision.
We manage thousands of component SKUs feeding a high-velocity finished goods portfolio across multiple sales channels. As we scale, system accuracy and planning discipline are critical.
We are hiring an Inventory & Planning Manager to lead material planning, MRP system integrity, and inventory accuracy within a live manufacturing environment.
This role is responsible for:
- ~6,000+ component SKUs
- 250+ active finished goods SKUs
- A 5-person inventory team
- Purchasing oversight (with Assistant support)
- Katana MRP (recently implemented)
- Shopify B2B Pro and DTC demand inputs
This position reports directly to the COO and carries high accountability for operational precision.
- Full ownership of Katana MRP accuracy
- BOM validation and maintenance
- Transaction discipline across shop floor, QC, kitting, and fulfillment
- Weekly audit cadence + monthly reconciliation
- Inventory accuracy target: >98%
- Plan materials across thousands of components
- Maintain 60–90 day forward visibility
- Align weekly production schedules with material constraints
- Prevent shortages and production stoppages
- Monitor slow-moving and excess inventory
- Set and maintain reorder points and safety stock
- Pull and analyze Shopify sales data
- Build rolling forecasts in Google Sheets
- Model promotional and seasonal impacts
- Track and improve forecast accuracy
- Lead 5-person inventory team
- Implement structured cycle counting (ABC)
- Maintain lot traceability and location control
- Reduce adjustments and shrink
- Maintain strong floor presence and cross-functional alignment
- Oversee purchasing strategy (PO execution handled by Assistant)
- Maintain vendor scorecards (OTIF, lead time, quality, cost)
- Negotiate pricing and consolidation opportunities
- Manage working capital impact
- 4+ years in inventory planning or material planning within manufacturing
- Experience managing thousands of component SKUs
- Direct ERP/MRP ownership (not just user-level access)
- Proven inventory accuracy ≥97%
- Advanced proficiency in Excel or Google Sheets
- Experience managing inventory or purchasing staff
- Experience aligning planning with live production schedules
Candidates with distribution-only or fulfillment-only backgrounds will not be a fit.
- Experience stabilizing or inheriting a new ERP
- Katana or similar MRP platform experience
- Shopify or e-commerce sales data integration
- CPG, food, pharma, cannabis, or regulated manufacturing
- Demonstrated successin reducing inventory while improving service levels
- Starting at $85,000 DOE
- Quarterly performance bonus (tied to inventory accuracy, forecast KPIs, turns, vendor performance)
- 401(k)
- Health, dental, and vision insurance
- Paid time off
- Parental leave
- Employee product discount
- Professional development support
- Relocation assistance available
- On-site in Canton, NC
- Manufacturing and warehouse setting
- High SKU complexity
- Direct executive-level accountability
To be considered, please submit:
- Resume PDF
- A brief summary including:
- Largest SKU count managed (components + finished goods)
- ERP/MRP systems directly owned
- Inventory accuracy % in most recent role and how achieved
- Example of improving planning accuracy or reducing inventory risk
Incomplete applications will not be reviewed.
Role Title: Creative Marketing Associate / Digital Brand Coordinator
Company: T HENRI
Please do not apply if you do not meet the required experience level or technical qualifications listed below:
Mandatory Experience Requirements
- Minimum 5+ years of professional experience in digital marketing and graphic design; this includes Adobe Illustrator InDesign Photoshop.
- Must demonstrate proven industry experience within luxury, fashion, or premium consumer brands preferred
- Applicants must provide a strong professional portfolio showcasing high-level creative execution
- Applicants must provide previous workplace references
Role Overview
T HENRI is seeking a highly creative, design-driven professional with exceptional speed and technical mastery in Adobe Illustrator, InDesign, and Photoshop.
The Creative Marketing Associate / Brand Coordinator is responsible for executing visual communication across all brand touch points while supporting marketing strategy, e-commerce operations, and wholesale partner engagement.
This role requires refined aesthetic judgment, meticulous attention to detail, and the ability to produce luxury-level creative assets efficiently within a fast-paced environment. The ideal candidate balances strong creative instincts with operational precision and strategic awareness.
Core Creative Responsibilities
- Develop high-level graphic design assets across digital, print, and experiential brand channels
- Produce marketing visuals, campaign layouts, and product presentation materials with speed and accuracy
- Maintain visual consistency and uphold luxury brand standards across all platforms
- Translate creative direction into polished, production-ready artwork
- Execute rapid revisions and multi-format design adaptations
Digital & Paid Media
- Create, resize, and optimize digital assets for Meta, Google, website, email, catalogs, and line sheets
- Reformat creative copy and visual assets based on campaign performance insights
- Organize and maintain structured Dropbox systems for internal and wholesale access
- Support paid media campaigns with aligned creative direction and cohesive landing page execution
Social Media Management
- Design and execute monthly content calendars for Instagram, Facebook, and Pinterest
- Create elevated post layouts, write refined copy, schedule content, and monitor engagement
- Maintain consistent luxury brand presentation across all social platforms
- Adapt creative direction to evolving trends while preserving premium positioning
E-Commerce & Wholesale Website Management
- Maintain and update retail and wholesale Shopify platforms
- Design and build new collection landing pages with strong visual storytelling
- Update product pages, optimize imagery, and ensure cohesive brand presentation
- Support SEO initiatives, navigation refinement, and digital merchandising execution
Email Marketing (Klaviyo)
- Design and deploy monthly campaigns for retail and wholesale audiences
- Build, refine, and optimize automated email flows
- Analyze performance metrics and adjust creative strategy accordingly
Marketing Strategy & Campaign Development
- Assist in developing annual marketing plans and rollout strategies
- Concept and support photoshoots, including layout, visual direction, and asset production
- Oversee campaign creative production and asset organization
- Coordinate with vendors and internal teams to ensure deliverables and timelines are met
Wholesale Marketing Support
- Design and distribute seasonal marketing assets to retail partners and distributors
- Create and update line sheets, catalogs, price lists, and order forms
- Maintain organized Dropbox libraries for authorized retailers
- Assist with in-store activations, POP design, and custom display concepts
Experiential Marketing & Trade Shows
- Support planning and creative execution of national and international trade shows
- Design and produce exhibition marketing materials
- Coordinate booth visuals, logistics, and appointment scheduling
Product Development Support
- Layout certificate artwork and technical sheets using T HENRI templates
- Design silk cloth artwork and packaging inserts
- Prepare production specification files with visuals and copy per SKU
- Support collaboration projects with aligned visual communication materials
Required Skills & Qualifications
- Expert-level proficiency in Adobe Illustrator, InDesign, and Photoshop with exceptional speed and precision
- Strong graphic design portfolio demonstrating luxury-level aesthetic execution
- Proficiency in Shopify, Klaviyo, Meta Ads Manager, Google Ads, and Dropbox
- Advanced organizational and multitasking capabilities
- Exceptional attention to detail and strong design sensibility
- Ability to balance creative direction with strategic marketing objectives
Work Schedule
- Full-time, Monday through Friday, 9:00 AM – 6:00 PM
- Occasional weekend work required for events, launches, and trade shows
STAUD Clothing, headquartered in Los Angeles, CA, has an opening for an HR Assistant working a hybrid in-office role in Los Angeles.
Founded in Los Angeles in 2015 by Sarah Staudinger and George Augusto, Staud stands at the intersection of vintage inspiration and modern design—cool, confident, and deeply tied to culture. From cult-favorite accessories to elevated collaborations with brands like Birkenstock and St. Regis, Staud has built a world that’s distinctly LA yet globally resonant.
STAUD offers a health care plan to include medical coverage, dental care, vision insurance, an FSA plan, long-term disability insurance, and a matching 401k plan.
Role Overview
The Human Resources Assistant role requires high attention to detail and strong organizational skills. They will serve as the administrative and operational backbone of the HR team, supporting corporate and retail employees across multiple states, as well as our international team hired through an Employer of Record partner.
This is an excellent opportunity for someone early in their HR career who is eager to gain exposure to the full employee lifecycle within a fast-paced, high-growth retail and fashion environment.
Essential Duties
HR Administration & Employee Lifecycle Support
- Coordinate onboarding logistics for corporate and retail new hires including the drafting of offer paperwork, oversight of background checks, ensuring system access, and scheduling any relevant orientation
- Manage offboarding processes and documentation
- Maintain accurate digital employee files and conduct periodic audits
- Process employment verification requests (VOEs)
- Assist with unemployment claim documentation
- Support I-9 verification, tracking and compliance
HRIS & Data Management
- Maintain accurate employee records in HRIS
- Run routine reports for payroll, headcount, and compliance tracking
- Update organizational charts and internal directories
- Support data audits and reporting preparation
Payroll & Benefits Support
- Assist with payroll data collection and change tracking
- Support benefits enrollment periods and documentation tracking
- Coordinate with external vendors as needed
- Track leave documentation and status updates (escalating complex cases)
Retail HR Support
- Respond to basic HR inquiries from retail employees
- Respond to timecard issues and escalate appropriately
- Assist with compliance-related communications
- Track required state compliance notices and maintain labor law posting confirmations
Culture & Employee Experience
- Support planning and logistics for employee events and engagement initiatives
- Assist with performance review cycle administrative tasks
- Coordinate internal communications and team celebrations
Prerequisite Knowledge, Skills, & Education
- 1+ year of administrative or HR support experience (retail or multi-state experience a plus)
- Excellent file organization and clerical skills.
- High degree of proficiency with Microsoft Office and/or google Workspace, particularly Microsoft Excel and/or Google Sheets.
- High level of discretion and professionalism.
- Experience working within an HRIS (Human Resources Information System), such as UKG, Workday, ADP, or Bamboo, is a plus.
- Strong attention to detail and data accuracy a must.
- Comfortable managing multiple priorities in a fast-paced environment.
- Demonstrable ability to communicate with tact and exercise confidentiality, particularly around sensitive information.
- Excellent verbal English communication and customer service skills with ability to communicate and interact with people of all levels.
- Excellent interpersonal skills.
- Ability to adapt to new situations quickly.
- Excellent time management skills with proven ability to meet deadlines.
- Strong written and verbal communication skills.
- Interest in building a career in Human Resources.
Physical and Mental Requirements:
- Standing and sitting for extended periods of time.
- Lifting up to 25 pounds in a safe and prudent manner.
- Ability to easily move throughout an office with ease.
- Ability to read, write, and understand English.
- Ability to effectively interact with others internally and externally.
- Ability to utilize office equipment in a safe and prudent manner, including a copy machine, fax machine, computer, telephone, and other general office equipment that may be used regularly.
- Ability to work with many different personalities.
- Ability to work in a fast-paced environment.
- Correctable vision and hearing.
- Ability to work on-site, full-time.
Job Type: Full-Time, Non-Exempt
Company Description
Greenwich St. Jewelers is an award-winning jewelry boutique located in the heart of Tribeca, NY with a personally curated selection of fine jewelry and unique engagement rings and wedding bands. We are experts in custom jewelry and jewelry repair/restoration with a full service jewelry shop on premises.
As a family business business celebrating our 50th year in the industry, we lead with our heads and our hearts. Our greatest joy is the feeling of unearthing something unexpectedly delightful for our customer. We believe jewelry isn't just something you own, it is something that becomes part of who you are. We're so proud to help our clients discover their new favorite part of themselves.
Role Description
We are seeking a detail-oriented Ecommerce & Inventory Coordinator to own product setup, inventory workflows, and Email and SMS briefing execution across Greenwich St. Jewelers’ Shopify Plus ecosystem. This role ensures accuracy, consistency, and visual excellence across PDPs, collection pages, site merchandising, and lifecycle marketing initiatives.
The ideal candidate brings strong operational rigor, advanced Shopify Plus fluency, and hands-on experience supporting Email and SMS programs in a luxury e-commerce environment.
This is an on-site role requiring 5 days per week in our New York City office.
Core Responsibilities
Site Inventory Listings
- Receive newly entered inventory from the Inventory Associate to commence website processing, including:
- Sorting and maintaining inventory in designated GST locations according to status
- Reporting any additional main photo needs to Vendor or Inventory Associate
- Writing and formatting long-form web descriptions optimized for SEO and UX
- Listing all product details per GST guidelines in bullet format
- Ensuring all online assets are complete and set live in Shopify within two weeks of receipt, notifying sales floor managers for merchandising within the same timeframe
- Creating variants and setting evergreen status as needed once product is live on Shopify
Site Maintenance
- Create, merchandise, and maintain all collection pages, including monthly audits of designer and Top Nav collections for accuracy and relevance
- Conduct weekly site and merchandising audits to ensure PDPs have complete web descriptions, product details, imagery, and supporting assets
- Update photos for alternate metals as needed
Site Strategy & Experience
- Own upload, strategy, and briefing for all site assets, working with the Graphic Designer, Ecommerce & Marketing Director, and Developers (if needed) to ensure assets are on-brand and optimized for mobile and desktop
- Leverage data and Shopify knowledge to translate strategic direction from the Ecommerce & Marketing Director into high-impact site experiences for key moments (Holiday, Sale, Collaborations, etc.)
- Own weekly and monthly site performance and merchandising reporting, providing thoughtful analysis and actionable recommendations
- Ensure press and promotional mentions are reflected on-site via appropriate badges and merchandising
Third-Party Management
- Create, assign, and follow up on all developer tickets covering new feature requests, visual issues, promotions, site updates, new themes, and ongoing enhancements
- Attend all Digital Agency meetings with the Ecommerce & Marketing Director, leveraging time to address high-priority initiatives and outstanding requests
- Execute all agency-recommended site updates with Ecommerce & Marketing Director approval
- Monitor digital project execution to ensure initiatives progress according to timelines and roadmap
- Own site updates required to support SEO and Paid Media initiatives, including collection creation, merchandising, and providing linking destinations
- Coordinate cross-agency communication and initiatives to ensure alignment and timely execution
- Provide linking direction, create collection pages, and optimize merchandising for Email Marketing
- Add new vendors to Shopify as needed
Email & SMS Responsibilities
- Own monthly briefing process, including copy, image selection, segmentation, send times, and template direction for Email Campaigns, Flows, and SMS
- Own reporting and data analytics for Email Campaigns, Flows, and SMS
Photography Responsibilities
- Assess styled and on-model shot needs for upcoming site and email assets and submit requests to the Social Media Coordinator
- Add SKUs with missing imagery to the shot list weekly
- Pull product and organize trays by designer ahead of shoots
- Return jewelry to the appropriate display, tray, or bin post-shoot
- Receive web-ready alt-view folders once complete
- Upload new imagery to PDPs and adjust image order so model alt views appear first
Qualifications & Skill Summary
- At least 3 years of professional, non-internship experience required
- Advanced Shopify Plus experience across product uploads, variants, collections, merchandising, and PDP optimization
- Strong understanding of e-commerce merchandising and UX best practices
- Proven experience managing inventory workflows via Shopify Plus and Luxe
- Hands-on experience briefing and supporting Email and SMS campaigns and flows
- Advanced Klaviyo experience across segmentation, scheduling, and reporting
- Strong analytical and reporting skills across site performance, Email, and SMS
- Working knowledge of SEO best practices for e-commerce content and structure
- Experience collaborating with developers, agencies, and cross-functional teams
- Strong project management skills across multiple priorities and deadlines
Programs & Platforms
- Advanced Shopify Plus - Required
- Advanced Klaviyo - Required
- Microsoft Office
- Luxe (retail inventory platform)
- Google Workspace
- Project management platforms: Asana, Basecamp
- Google Analytics, Shopify Analytics, Klaviyo Analytics, Microsoft Clarity
- Adobe Photoshop
Benefits
- Annual Salary $70,000-$80,000
- 15 paid vacation days and 5 sick/personal days per year
- Medical/Dental/Vision for employee
- Flex Spending Account
- Commuter Spending Account
- 401k with matching (eligible after 1 year of employment)
- Employee Discounts for Self Purchases
Greenwich St. Jewelers is an Equal Opportunity Employer. We are a company that employs a diverse group of people from many cultures and gender expressions. We take affirmative action to ensure equal opportunity for all applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development.Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pacsun Community.
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About the Job:
We are seeking a talented Ecommerce & Digital Marketing Analyst to join our dynamic team. This role is central to our growth strategy, providing a 360-degree view of the customer journey—from initial ad impression to final checkout and long-term loyalty. You will optimize our digital footprint by blending paid media analytics with deep-dive ecommerce insights and site behavior analysis.
Additionally, this role will play a critical part in advancing our CRM and loyalty strategy by delivering actionable insights on retention, customer lifetime value (LTV), and incremental revenue performance.
A day in the life, what you’ll be doing:
Paid Media & Attribution
- Performance Deep-Dives: Conduct in-depth analysis of paid media campaigns (Social, Search, Video, Affiliate) to evaluate effectiveness and identify trends.
- Develop and maintain a structured testing roadmap to continuously improve campaign performance.
- Advanced Attribution: Maintain and evolve attribution models to accurately credit marketing touchpoints and optimize cross-channel spend.
- Vendor & Platform Management: Be the primary point-of-contact for vendors related to analysis and measurement and owner of related platforms.
Ecommerce & Site Analytics
- On-Site Behavior: Analyze the end-to-end customer journey to identify friction points in the conversion funnel, from landing pages to checkout.
- Product & Merchandising Insights: Collaborate with the ecommerce team to report on product performance, category trends, and the impact of site promotions.
- Data Integrity: Ensure tracking tags (GTM/GA4) and pixels are firing correctly to maintain a high standard of data accuracy across all platforms.
CRM & Loyalty Strategy
- Retention & LTV: Analyze customer segments to understand purchasing patterns, churn risks, and opportunities to increase Customer Lifetime Value.
- Incrementality Testing: Design and analyze "hold-out" tests to measure the true incremental revenue driven by email, SMS, and loyalty rewards.
- Loyalty Program Health: Monitor the performance of our loyalty program, providing insights on member engagement and the ROI of tiered incentives.
Testing & Optimization
- CRO Roadmap: Design and execute A/B and multivariate tests focused on both ad creatives and on-site elements (e.g., product detail pages, navigation, and cart flow).
- Actionable Insights: Translate complex data into "so-what" insights for cross-functional stakeholders in Marketing, Merchandising, and Tech.
- Ensure data accuracy and consistency.
What it takes to Join:
- Bachelor's degree in Marketing, Business, Statistics, or a related field.
- 3+ years of experience in digital marketing analytics, preferably in a retail or e-commerce environment.
- Proficiency in digital analytics tools such as Google Analytics, Adobe Analytics, or similar platforms.
- Strong knowledge of attribution modeling techniques and tools.
- Experience with mobile app measurement and tracking tools (e.g., Firebase, AppsFlyer, Adjust).
- A proven track record of designing and implementing successful A/B and multivariate tests.
- Exceptional analytical and problem-solving skills.
- Strong communication skills and the ability to translate complex data into actionable insights.
- Proficiency in data visualization tools (e.g., Tableau, Power BI, Looker Studio) is a plus.
- Knowledge of paid media platforms (e.g., Google Ads, Facebook Ads Manager) is preferred.
Salary Range: ($84,992-$88,179)
Pac Perks:
- HQ workforce of 60%+ people of color
- Dog friendly office environment
- Beverages and snacks provided daily
- Onsite gym, volleyball court, ping-pong tables, and a skate park available on campus
- $1,000 referral incentive program
- Generous associate discount of 30-50% off merchandise online and in-stores
- Competitive long term and short-term incentive program
- Immediate 100% vested 401K contributions and employer match
- Calm Premium access for all employees
- Employee perks throughout the year
Physical Requirements:
The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job.
- While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms.
- Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
- Ability to work in open environment with fluctuating temperatures and standard lighting.
- Ability to work on computer and mobile phone for multiple hours; with frequent interruptions.
- Required to travel in elevator or stairwells to attend meetings and engage with associates on multiple floors throughout building.
- Hotel, Airplane, and Car Travel may be required.
Position Type/Expected Hours of Work:
This is a full-time position. As a National Retailer, occasional evening and/or weekend work may be required during periods of high volume. This role operates in a professional office environment and routinely uses standard office equipment.
Other Considerations:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.