Cm Process Solutions Llc Jobs in Usa

T

Solutions Sales Consultant

🏢 Trilyon, Inc.

Salary not disclosed

Chicago, IL 2 days ago

Title: Sales Solutions Consultant

Location: Chicago, IL Hybrid

Duration: 9+ months

Job Details:

5 years of experience in industry insights development for the Consumer Packaged Goods (CPG) category (Nice to have)
5 years of experience in senior/executive stakeholder partnership
Support scoping and consumer research efforts for alignment to your vertical’s business priorities, securing stakeholder input and approval and generating insights from consumer research.
Generate compelling insights from raw data sets
Advanced Proficiency in Stakeholder management
Work Schedule: Normal EST/PST business hours, Monday - Friday
Working Schedule: Hybrid

Not Specified

Senior Process Engineer

✦ New

🏢 Arcadis

Salary not disclosed

Norwood, MA 1 hour ago

About The Job

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.

We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.

Role description:

Arcadis is seeking a Senior Process Engineer that will provide advanced technical expertise within the Global Engineering Technical Authority, supporting the design, implementation, and optimization of Drug Substance process technologies across the clients global manufacturing network. This role focuses on ensuring process and equipment designs are robust, compliant, and scalable for commercial and clinical production of mRNA and lipid nanoparticle (LNP) drug substance platforms.

The individual will act as a process engineering subject matter expert (SME), collaborating with cross-functional teams in R&D, MS&T, and Manufacturing to apply standardized design practices and deliver innovative solutions aligned with the clients’ engineering and quality standards.

Role accountabilities:

Serve as a technical SME for key Drug Substance processes, including In Vitro Transcription (IVT), Chromatography, Tangential Flow Filtration (TFF), Lipid Mixing (LMX), and Lipid Nanoparticle (LNP) formulation.
Support the design, scale-up, and implementation of modular and small-scale process skids in alignment with GxP requirements and clients global standards.
Participate in the development of process flow diagrams (PFDs), P&IDs, User Requirement Specifications (URS), and Functional Requirement Specifications (FRS) for Drug Substance of manufacturing systems.
Contribute to Clean-In-Place (CIP) system design and optimization, focusing on process safety, efficiency, and reliability.
Collaborate with internal stakeholders and vendors to ensure equipment design specifications and automation strategies meet performance, quality, and safety objectives.
Support root cause investigations, deviation analysis, and continuous improvement projects to enhance process performance and reliability.
Contribute to technical reviews, design evaluations, and standardization initiatives under clients Technical Authority governance model.
Ensure compliance with GxP/GMP regulations and clients quality and documentation systems.
Maintain required training, documentation, and audit readiness.
Mentor junior engineers and contribute to the continuous improvement of technical and operational excellence within Global Engineering.

Required Background:

Education:

Bachelor’s degree in Chemical Engineering, Biochemical Engineering, or a related field required. Master’s degree preferred.

Experience:

Minimum of 7–10 years of experience in process engineering or manufacturing science roles in a biopharmaceutical, biotechnology, or sterile manufacturing environment.
Hands-on experience with Drug Substance processes such as IVT, chromatography, TFF, and LNP systems.
Proven ability to support process design and equipment specification in a regulated manufacturing setting.
Demonstrated experience in process simulation and modeling (e.g., mass and energy balances, scale-up modeling, dynamic or steady-state process simulation) to support process design, capacity analysis, and technology transfer.

Preferred Experience:

Familiarity with bioprocess skid design, automation, and process analytical technologies (PAT).
Experience supporting or leading cross-functional technical projects.
Exposure to personalized medicine or individualized manufacturing processes (e.g., INT).

Certifications/Training:

GxP/GMP compliance training.
Strong understanding of FDA, EMA, and ICH regulations.

Other Requirements:

Strong communication and collaboration skills across functional teams and organizational levels.
Demonstrated ability to manage multiple technical priorities within a fast-paced, matrixed environment.
Proven problem-solving and analytical skills to identify and resolve complex technical issues.
Commitment to data integrity, safety, and quality excellence in all work activities.
Ability to provide legal US work authorization documents required. Will consider US domestic travelers and relocation.

Why Arcadis?

We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.

Together, we can create a lasting legacy.

Join Arcadis. Create a Legacy.

Our Commitment to Equality, Diversity, Inclusion & Belonging

We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law.

Arcadis offers benefits for full time and part time positions. These benefits include medical, dental, and vision, EAP, 401K, STD, LTD, AD&D, life insurance, paid parental leave, reward & recognition program and optional benefits including wellbeing benefits, adoption assistance and tuition reimbursement. We offer nine paid holidays and 15 days PTO that accrue per year. Salaries will vary and are based on several factors, such as experience, education, budget, internal equity, project and location.

Not Specified

D

SMT Process Engineer

✦ New

🏢 Dexian

Salary not disclosed

Chelmsford, MA 1 hour ago

Minimum Requirements

Associate’s or Bachelor’s degree in Manufacturing, Electronics, Industrial Engineering or equivalent experience
3 to 7 plus years in SMT/PCB electronics manufacturing
1 to 3 plus years in a supervisory or leadership role preferred
Strong written and verbal communication skills
Ability to read PCB drawings, BOMs and work instructions.
Familiar with MES/ERP systems
Understanding of reflow profiling and stencil design

Responsibilities

Responsible for overseeing daily SMT production operations, ensuring efficient workflow, product quality, equipment performance, and adherence to safety and manufacturing standards. This role supervises SMT technicians and operators while driving continuous improvement in productivity, yield, and process reliability.

• Supervise day-to-day SMT manufacturing activities (screen printing, pick-and-place, reflow, AOI, SPI).

• Ensure production schedules are met on time and within quality standards.

• Monitor line performance, throughput, and downtime.

• Coordinate job changeovers and line setups.

• Lead, coach, and train SMT operators and technicians.

• Assign work, manage staffing levels, and approve timecards/overtime.

• Conduct performance reviews and disciplinary actions when required.

• Promote teamwork and a culture of accountability.

• Ensure compliance with IPC standards (IPC-A-610, J-STD-001).

• Partner with Quality and Engineering to resolve defects and yield issues.

• Drive root cause analysis and corrective actions (RCA/CAPA).

• Monitor solder paste quality, placement accuracy, and reflow profiles.

• Oversee SMT equipment operation: printers, placement machines, reflow ovens, conveyors, AOI.

• Coordinate preventive maintenance and calibrations.

• Escalate equipment failures and support troubleshooting.

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Not Specified

B

Business Development Representative – Healthcare Solutions

Salary not disclosed

Stamford, CT 2 days ago

Company Description

TouchCare is a healthcare concierge service dedicated to simplifying the complexities of health insurance and the healthcare system. By assigning each member a personal assistant, TouchCare helps resolve billing issues, coordinate with providers, and save individuals time and money. Committed to providing a healthier understanding of healthcare, TouchCare makes navigating healthcare more convenient and stress-free for its users.

Our Sales and Marketing teams play a critical role in expanding TouchCare’s impact and that’s where you come in.

The Role

We’re looking for a motivated, strategic, and people-oriented Broker Development Representative (SDR/BDR) to join our growing team. In this role, you’ll be at the forefront of TouchCare’s growth — driving top-of-funnel activity, building meaningful broker relationships, and converting leads into high-value opportunities for our sales organization.

This is an ideal opportunity for someone who thrives in a fast-paced environment, enjoys consultative conversations, and wants to make a measurable impact on company growth.

What You’ll Do

Prospecting & Lead Generation

Identify and engage net-new brokers through cold calling, email, social media, and industry events
Qualify marketing-qualified leads (MQLs) and convert them into sales-qualified leads (SQLs)

Qualification & Discovery

Conduct initial outreach to assess interest, fit, and opportunity potential
Uncover broker pain points and determine alignment with TouchCare’s solutions

Demo Scheduling & Handoffs

Schedule discovery meetings (“demos”) between qualified brokers and Sales Success Consultants (SSCs)
Collaborate on messaging and meeting preparation to ensure seamless handoffs

Lead Nurturing & Relationship Management

Maintain ongoing engagement with SQLs who are not yet ready to meet
Re-engage dormant broker relationships and keep TouchCare top of mind

Business Intelligence & Insights

Capture and share broker feedback and market insights with Sales and Marketing
Track all outreach, engagement, and activity in the CRM for visibility and alignment

Cross-Functional Collaboration

Partner closely with Sales and Marketing to align outreach strategies and optimize broker engagement
Share feedback and collaborate on campaigns, events, and outreach initiatives

Revenue Contribution

Drive qualified pipeline and support company growth by fueling sales with high-quality leads
Contribute directly to TouchCare’s revenue by generating SQLs that result in $200K+ in new annual revenue
Track performance against KPIs and continuously identify opportunities to improve conversion rates

Who You Are

A confident, consultative communicator who can clearly articulate value, overcome objections, and build trust
A self-starter with 2–5 years of sales or business development experience (B2B preferred)
Experienced across the full sales funnel — from prospecting and qualification to booking meetings
Comfortable using CRM systems (Salesforce preferred) and tracking performance metrics
Skilled at researching accounts, identifying decision-makers, and crafting personalized outreach
Highly organized with the ability to manage multiple priorities and calendars
Passionate about helping people, building relationships, and making a real impact
Motivated by goals and performance metrics, with a track record of meeting or exceeding targets
Experience in the benefits, HR, or employee healthcare space is a strong plus

Why Join Us?

Professional Growth: Gain exposure to diverse accounting functions and portfolio company
management.
Collaborative Environment: Work closely with a supportive team that values your contribution.
Fast-Paced & Rewarding: No two days are the same in our deadline-driven, high-energy office.

Location: Stamford, CT Work Style: In-Office

Not Specified

C

Process Preconstruction Manager

🏢 Clayco

Salary not disclosed

St Louis, MO 3 days ago

About Us

Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations. With $7.6 billion in revenue for 2024, Clayco specializes in the "art and science of building," providing fast track, efficient solutions for industrial, commercial, institutional, and residential related building projects.

The Role We Want You For

Clayco is currently seeking a Process Preconstruction Manager for our St. Louis, MO office. This is a senior leadership role for our preconstruction team. In this role you will be responsible for high level management of design-build project pursuits and preconstruction efforts across business units. You will work collaboratively with the VP of Preconstruction and other Preconstruction team members. You will provide expertise across all Business Units, working with Business Unit Leaders, Project Executives, and Senior Management.

The Specifics of the Role

Work with Business Unit Leaders (Institutional, Industrial, Residential/Hospitality, Commercial) and Project Executives to identify projects to pursue
Lead the team to prepare accurate proposals
Prepare conceptual estimates
Develop scope of work for each trade
Review scopes with subcontractors
Oversee subcontractor selection process
Prepare final estimates for owner presentation
Present to clients and owners
Review construction schedules
Review construction documents for value engineering
Prepare and price the value engineering items
Train and mentor junior estimating staff
Maintain master subcontractor/vendor lists by trade
Assist project managers in negotiation of contracts, change orders, etc.
Maintain and develop historical data for unit pricing
Develop general conditions for review with project management

Requirements

Bachelor’s Degree in Construction Management, Engineering, Architecture or related
10+ years of estimating commercial construction projects ($50+ million)
Capability to lead project pursuits in multiple market sectors including Commercial, Industrial, Healthcare, Institutional, and Residential
Demonstrated knowledge of building construction, materials, systems, market conditions, and trade practices
Knowledge of estimating and quantity takeoff software
Experience leading Preconstruction meetings
Previous supervisory experience managing and mentoring junior staff

Some Things You Should Know

This position is based in St. Louis, MO
Our clients and projects are nationwide. The broader your knowledge of materials and labor costs, the better.
No other builder can offer the collaborative design-build approach that Clayco does
The right person for this role is a problem solver who can visualize and conceptualize to find best solutions for clients.
We work on creative, complex, award-winning, high profile jobs
The pace is fast

Why Clayco?

2025 Best Places to Work – St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal.
2025 ENR Midwest – Midwest Contractor (#1).
2025 ENR Top 100 Design-Build Firms – Design-Build Contractor (Top 5).
2025 ENR Top 100 Green Contractors – Green Contractor (Top 3).
2025 ENR Top 25 Data Center Builders – Data Center Contractor (Top 3).

Benefits

Discretionary Annual Bonus: Subject to company and individual performance.
Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more!

Compensation

The salary range for this position considers a wide range of factors in making compensation decisions including but not limited to: Education, qualifications, skills, training, experience, certifications, internal equity, and location. Compensation decisions are dependent on the facts and circumstances of each case.

Not Specified

G

Asset & Wealth Management, GS Ayco Workplace Advisory Solutions, Relationship Manager, Vice President - Pittsburgh, PA

✦ New

🏢 Goldman Sachs

Salary not disclosed

Pittsburgh, PA 7 hours ago

Corporate Relationship Management Team Member

Are you motivated to help grow institutional relationships within a firm dedicated to holistic financial counseling? Do you believe in the impact that a corporate-sponsored financial planning benefit can have on financial wellness? Goldman Sachs Ayco's Corporate Relationship Management team is focused on ensuring our clients and partners receive the best service our firm has to offer through our strategic guidance, dedication to quality and commitment to improving the financial health of employees across the country.

Across Wealth Management, Goldman Sachs helps empower clients and customers around the world reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our consumer business provides digital solutions for consumers to better spend, borrow, invest, and save. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and leading-edge technology, data and design.

GS Ayco partners with Fortune 1000 companies to design and implement tailored financial planning programs for their workforceleveraging the 50-year heritage of Ayco and the comprehensive resources of Goldman Sachs to meet the evolving needs of their employees. Ayco believes companies best serve their stakeholders and the greater economy when their employees' financial lives are clear, understood and in their control. Ayco advisors and technical specialists help clients achieve their personal financial goals through education and guided implementation across seven key financial disciplines, including employee benefit planning.

How You Will Fulfill Your Potential

Own the strategic growth of our current client base by managing a limited number of corporate relationships while supporting a VP Relationship Manager (RM)
Support RM in creating and maximizing revenue opportunities within current corporate relationships
Establish baseline skill in communicating our firm direction and strategic vision and bring in subject matter experts to further educate our clients on the various service offerings we have to offer
Drive awareness and adoption of employees and executives using Ayco services within corporate partners
Help design and implement services by aligning product offerings with corporate account needs
Lead and conduct regular in-person and virtual meetings with the corporate accounts that you manage; set regular agendas for meetings, document follow up and communicate key takeaways to all interested parties
Work with corporate client stakeholders to define success metrics and determine engagement strategies
Discuss current utilization and outcomes metrics; analyze progress against pre-defined success factors
Participate in regular meetings with clients for Relationship Managers you support as well as internal stakeholders
Serve as the escalation point for corporate contacts on any servicing issues and as the internal escalation point on any concerns regarding the relationship
Coordinate resources from across the firm, facilitate and coordinate communication to enhance firm's overall relationship with clients
Develop financial education content, as applicable

Skills & Experience We're Looking For

Bachelor's degree required
3-4 or more years of experience with employee benefits/compensation, marketing/sales, relationship management and/or financial industry preferred
Strong organization and multitasking skills
Excellent written and verbal communication skills
Detail oriented, self-motivated, and strong organization skills
Team oriented with ability to work across multiple businesses
Working knowledge of Microsoft products, including Word, Excel, Windows, PowerPoint
Ability to work effectively within cross functional teams, exchanging ideas, and developing and managing timelines
Potential travel required

About Goldman Sachs

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at /careers.

We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more:

Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.

Job Identification 157115

Job Category Associate

Posting Date 01/08/2026, 05:18 PM

Apply Before 08/31/2026, 05:18 PM

Locations Pittsburgh, Pennsylvania, United States

permanent

Actuarial Product Strategist – Life Insurance Solutions (SAN ANTONIO)

🏢 Usaa

Salary not disclosed

San antonio, TX 5 days ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

We are seeking a dedicated Life Actuary to join the Life Company’s Asset Liability Management Team. This role coordinates, prepares, and performs actuarial analyses required to develop new products, project future results, reprice existing products, and/or determine financial strength.

This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. Relocation assistance is not available for this position.

What you'll do:

Performs complex work assignments utilizing actuarial modeling software driven models for pricing, valuation, and/or risk management.
Reviews laws and regulations to ensure all processes are compliant; and provides recommendations for improvements and monitors industry communications regarding potential changes to existing laws and regulations.
Runs models, generates reports, and presents recommendations and detailed analysis of all model runs to Actuarial Leadership.
May make recommendations for model adjustments and improvements, when appropriate.
Shares knowledge with team members and serves as a resource to team on escalated issues and navigates obstacles to deliver work product.
Leads or participates as a key resource on moderately complex projects through concept, planning, execution, and implementation phases with minimal guidance, involving cross functional actuarial areas.
Develops exhibits and reports that help explain proposals/findings and provides information in an understandable and usable format for stakeholders.
Identifies and provides recommended solutions to business problems independently, often presenting recommendation to leadership.
Maintains proper price level, price structure, data availability and other requirements to achieve profitability and competitive goals.
Identifies critical assumptions to monitor and suggest timely remedies to correct or prevent unfavorable trends.
Tests impact of assumptions by identifying sources of gain and loss, the appropriate premiums, interest margins, reserves, and cash values for profitability and viability of new and existing products.
Advises management on issues and serves as a primary resource for their individual team members on escalated issues.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

Bachelor’s degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 8 years of experience without bachelor’s degree)

Do you have one of the following:
4 years relevant actuarial or analytical experience and attainment of Fellow within the Society of Actuaries (Bachelor’s degree + 4 years of experience + FSA)
OR 8 years relevant actuarial experience and attainment of Associate within the Society of Actuaries. (Bachelor’s Degree + 8 years of experience + ASA)
OR 8 years relevant actuarial or analytical experience and attainment of Fellow within the Society of Actuaries (FSA)
OR 12 years relevant actuarial or analytical experience and attainment of Associate within the Society of Actuaries (ASA)

Experience performing complex work assignments utilizing actuarial modeling software driven models for pricing, valuation, and/or risk management.

Demonstrated experience communicating complex actuarial analysis and recommendations to technical and non-technical audiences.

What sets you apart:

US military experience through military service or a military spouse/domestic partner
FSA (Fellow of the Society of Actuaries) designation
Experience using Moody’s AXIS software
2 or more years of experience with asset liability management or cash flow testing
Prior Actuarial experience with Life Insurance and Annuity Products
Fixed Indexed Annuity (FIA) Experience

Compensation range: The salary range for this position is: $127,310 - $236,250

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on .

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Not Specified

Claims Process Supervisor - Property Focus (SAN ANTONIO)

🏢 Usaa

Salary not disclosed

San antonio, TX 2 days ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a Manager, Claims Operations you will lead a team of property desk adjusters that handle moderate to complex property claims.

This role leads and is accountable for property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develops engaged employees through regular coaching and feedback to deliver business results. Implements process improvements, provides feedback on the process and leads organizational process changes. Drives execution of operational risk management, regulatory compliance training, policies and, procedures.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX. Relocation assistance is not available for this position.

What you'll do:

Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
Inspects and reviews quality of claim files and provide feedback to employees as appropriate.
Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies.
Proactively finds opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners
Creates conditions for success removes obstacles, leads and champions change.
Achieves optimal productivity through handling workload volumes, staffing, training needs, and identifying and implementing appropriate solutions.
Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks.
Handles escalations and makes appropriate decisions based on the policy.
Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter authority.
Hires, develops, and coaches claims employees for results delivery.
Consistently coaches employees on claims handling and finds opportunities to improve overall process and engagement

What you have:

Bachelor’s degree; OR 4+ years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
6+ years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.
2+ years of direct team lead, supervisory or management experience.
Experience using and interpreting data to make decisions.
Demonstrated leadership, initiative, customer service and/or claims handling skills.
Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.

What sets you apart:

4+ years Property Claims experience (preferably dwelling and content)
Experience handling water loss claims
Property Claims leadership experience
Experience leading a team of 6 or more
Experience leading within a call center environment
Demonstrated ability to perform critical review of property estimates
Demonstrated ability to analyze contractual policy provisions in a multi-state environment to provide appropriate guidance and settlement authority
Demonstrated proficiency with the Xactimate estimating platform
Completed Bachelor’s or higher degree or Insurance or Process Engineering Designations (CPCU, SCLA, PCLA)
Demonstrated ability to effectively lead through strategic & organizational changes delivering intended results and outcomes
Demonstrated ability to inspire/motivate, develop employees, coach effectively and promote talent
US military experience through military service or a military spouse/domestic partner

Compensation range: The salary range for this position is: $103,450 - $186,210.