Cloud Buddy Jobs in Usa

Infosys is seeking Java AEM Developer. This position will interface with key stakeholders and apply your technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design; play an important role in creating the high level design artifacts; deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty; be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.

Required Qualifications:

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• Candidate must be located within commuting distance of Boston, MA or Princeton, NJ or willing to relocate to the area. This position may require travel to project locations.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
• At least 4 years of Information Technology experience
• 4 years of hands-on development experience in Adobe Experience Manager and Java.
• Strong experience with AEM as a Cloud Service and AEM On-Prem.
• In-depth knowledge of Sling, OSGi, JCR, Dispatcher, HTL, and AEM core architecture.
• Strong proficiency in Java, J2EE, Servlets, Spring (optional), and REST APIs.

Preferred Qualifications:

• Experience with unit testing frameworks like JUnit, Mockito, etc.
• Strong understanding of HTML5, CSS3, JavaScript, jQuery, and modern JS frameworks eg react JS.
• Design and develop complex components, templates, dialogs, and workflows within AEM.
• Build scalable, reusable, and maintainable AEM solutions aligned with enterprise architecture.
• Implement AEM as a Cloud Service features, including Sling models, Content Fragments, Experience Fragments, and Core Components.
• Upgrade, migrate, and optimize AEM On-Premises instances to AEM Cloud.
• Experience with CI/CD pipelines (Jenkins, GitHub Actions, Azure DevOps, etc.).
• Knowledge of cloud platforms: Adobe Cloud Manager, AWS/Azure/GCP (added advantage).
• Excellent problem-solving skills and performance debugging.
• Strong communication, documentation, and client-facing skills.
• Experience in Agile/Scrum environments.

Estimated annual compensation range for this role will be as follows:

In NJ/ MA: Min $76071 to Max $98893; Min $78903 to Max $102574

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

EEO/About Us :

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Location: Database Engineer

Duration: 11-12 months

Location : Austin , TX ( 78759) Hybrid role - In office Mon, Wed, Thurs is a must. (No flexibility on these days)

Job Description:

The Cassandra Database Engineer is an expert across NOSQL database technologies, but specifically a specialist on Cassandra database administration.

For this position, NOSQL database expertise is mandatory with a primary focus on Cassandra databases, as well as expertise in Public Cloud technology (AWS and/or GCP).

For this mission, the engineer will primarily be responsible for database operational activities.

Essential Functions / Key Areas of Responsibility

The Database Engineer primary responsibility footprint:

· Database performance analysis and operations review for production database platforms

· Manage database operations activities including incident response, database alert resolution, and managing third party support engagement

· Deploy and maintain database monitoring solutions.

· Test and build database restore and recovery procedures

· Database platform deployment, installation, patching, change management, and third-party software upgrades.

· Responsible for database hardening procedure identification and deployment on public cloud, hosted, and on-premises platforms.

· Responsible for providing database expertise and operations support to the technical support teams and project delivery teams.

· Responsible for participating in database platform review, bench and tuning exercises, security evaluation, provide technical analysis and proactive recommendations for improvements and/or design changes for production platforms

Minimum Requirements: Skills, Experience & Education

· HS diploma with 8+ experience in Cassandra administration (NOT architecture or design)

· College degree in Computer Science preferred + 8-10 years’ experience

· NOSQL Database: 8-10 years Cassandra administration

· Extensive background with public cloud database deployment, management and migration.

· Expertise in database concepts, defining standards, processes, and procedures in database deployment methodologies

· Expert in operations of high-profile production database platforms with high SLA and high-performance expectation

· High level of experience in managing change on production database platform on hosted, on premise, and cloud database platforms

· Expert in deploying high availability database architectures

· Proactive, team player, and leadership qualities with strong technical background

· Excellent verbal and written communication skills

Preferred Qualifications

· Highly skilled in Cassandra database administration

· DataStax enterprise Cassandra administration a plus

· Strong production operations and troubleshooting skills

· Linux operating system background

· Skilled in Public Cloud deployment methods/tools (Gitlab, Terraform, Datadog)

· Knowledge of Kubernetes and Docker.

· Database performance evaluation and platform bench participation

Special Position Requirements:

Candidate will need to be able to multitask and quickly switch if needed to work on emergency incidents on production platforms. The position requires the ability to be able to manage tight deadlines and have visibility on project delivery goals and the ability to communicate effectively to project teams and management. The candidate will be able to thrive in fast paced work environment.

1. Looking for a candidate that is currently in the position of maintaining Cassandra clusters today (avoid those that have worked in past, or a couple years ago...)
2. How many clusters are maintained today
3. How many nodes
4. What Cassandra version are they
5. How many years have you worked on Cassandra (ideally 5+)
6. Candidate has operations experience and can speak to challenges in his environment today
7. manages patching / upgrades
8. is called upon in crisis to manage
9. delivers new environments
10. Performance tuning experience with Cassandra
11. familiar with backup and recovery
12. Familiar with monitoring Cassandra (Prometheus or Datadog a plus)
13. is go to for other teams on Cassandra database topics
14. Candidate is adaptable to work in fast paced environment, context switching is normal
15. Candidate is ok to be in stressful/challenging situations
16. Outages
17. Crises team
18. War room

Join the team leading the next evolution of virtual care.

At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.

Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens.

Summary of Position

The Principal AI Security Engineer is a senior technical leader on the AI Security team, responsible for designing, building, and operating security controls for generative AI and Machine Learning (ML) systems across their full lifecycle: data, training, deployment, and runtime.

This role is deeply hands-on: you will work directly with data science, MLOps, platform, devops and application teams to secure LLMs, RAG systems, AI agents, and AI-enabled products. You will also lead the intake and review process for AI use cases, helping the organization adopt AI safely and at scale in a highly regulated environment.

The ideal candidate combines:

* Strong security engineering and cloud architecture experience

* Deep, current familiarity with modern AI/LLM tooling and practices

* Familiar and can cover basic coding within the AI tooling space (python, others)

* The ability to communicate clearly with senior leadership and influence enterprise-wide strategy

Essential Duties and Responsibilities

Secure AI / ML platforms and workloads

* Lead security architecture and threat modeling for AI/ML systems, including LLMs, RAG pipelines, agents, and AI-powered applications.

* Design and implement security controls as code (services, libraries, infrastructure-as-code, policy-as-code) for AI/ML platforms and workloads.

* Lead and help setup the basic infrastructure needed to safely rollout AI - MCPs, LLMs, pipelines, Test harness for AI (ie: harmbench), intake automation.

* Partner with data science and MLOps teams to harden:

• Data ingestion and labeling
• Training and fine-tuning pipelines
• Model registries and deployment workflows
• Inference APIs, agents, and integrations

* Define and champion secure reference architectures and patterns for common AI use cases and focus on composable architecture.

AI use case intake & governance

* Design, implement, and continuously improve the intake, triage, and review process for AI/ML and generative AI use cases across the organization.

* Build and automate self-service workflows (e.g., request forms, risk questionnaires, routing, approvals) that balance speed of delivery with security, privacy, and compliance with a focus on risk scoring and scorecards.

* Define risk-based criteria for AI use case approval, including data sensitivity, model and vendor selection, integration patterns, and control requirements; this will involve in re-mapping the complete end to end lifecycle.

* Review proposed AI solutions from concept through deployment, providing clear, actionable guidance to product and engineering teams.

* Maintain visibility into the AI use case portfolio and risk posture, and provide regular reporting to leadership and governance bodies.

Monitoring, detection & assurance

* Establish and maintain monitoring and detection for AI-specific threats, such as:

• Prompt injection and jailbreak attempts
• Data exfiltration and sensitive data exposure
• Misuse or abuse of AI tools and agents
• Anomalous model or pipeline behavior

* Integrate AI/ML systems with existing logging, SIEM, and incident response processes.

* Lead or participate in AI-focused security assessments, red-teaming, and adversarial testing; drive remediation and verification.

Strategy, leadership & enablement

* Help define and evolve the organization's AI security strategy, standards, and roadmap in partnership with Security, Engineering, Data, Legal, Privacy, and Risk.

* Translate global privacy, data sovereignty, and regulatory requirements into practical technical controls for AI workloads across multiple cloud environments.

* Prepare and deliver executive-ready briefings and narratives on AI security risks, controls, and progress.

* Mentor other engineers and serve as THE internal subject matter expert on AI/ML security, generative AI, and LLM-based systems.

Qualifications Expected for Position

• 7+ years of experience in information security, security engineering, or related fields, including significant time building and securing production systems.
• 3+ years of hands-on experience with AI/ML technologies (such as LLMs, RAG, model training/fine-tuning, MLOps, or AI-powered products), including implementation of security controls or guardrails for these systems.
• Strong programming skills in one or more relevant languages (e.g., Python, TypeScript/JavaScript, Go, or similar), with a track record of contributing to production-grade tools, services, or libraries.
• Deep understanding of cloud security architecture and controls on at least one major cloud platform (AWS, Azure, or GCP), including identity, networking, secrets management, data protection, logging, and monitoring.
• Experience designing and implementing controls in a highly regulated environment; healthcare or financial services preferred.
• Demonstrated ability to lead complex technical initiatives across multiple teams, from problem definition through design, implementation, and adoption.
• Proven ability to communicate complex technical and risk topics clearly to both engineering teams and senior leadership.

Preferred Qualifications:

* Practical experience securing LLM- and genAI-based systems, such as:

• RAG architectures backed by internal data
• AI assistants, copilots, or agents integrated with enterprise tools
• Fine-tuned models and model hosting platforms

* Experience with AI IDE tools

• cursor, windsurfer, others
• Knows the security problems and has practical solutions that balances innovation with innovation.

* Familiarity with AI/ML frameworks and ecosystems (e.g., TensorFlow, PyTorch, Scikit-learn) and/or modern LLM development stacks and IDEs (e.g., API-based LLMs, self-hosted models, AI-enhanced coding tools).

* Experience with:

• Security for data pipelines, feature stores, and model registries
• Detection engineering or SIEM tuning for AI-related events
• Red-teaming or adversarial testing of AI systems

* Evidence of ongoing engagement with AI and security (such as side projects, open-source contributions, lab environments, publications, or conference talks).

* Familiarity with emerging AI security and safety standards and forward-looking industry guidance and horizon reports.

* Relevant certifications (e.g., cloud security, security engineering, or governance) are a plus.

* Strong analytical and problem-solving skills, with the ability to operate effectively in a fast-evolving technical and regulatory landscape.

* High level of integrity and ethical conduct.

This role is a fit if you:

* Regularly build, break, or secure AI/ML or LLM-based systems in your day-to-day work or personal projects.

* Are comfortable reading and writing code, experimenting with new AI tools, and wiring them into real systems.

* Enjoy turning ambiguous AI ideas and risks into concrete architectures, controls, and automation.

* Can move fluidly between deep technical discussions and concise, executive-level explanations.

This role is not a fit if you:

* Prefer to focus solely on policy, governance, or vendor assessments without hands-on technical work.

* Do not actively engage with current AI/LLM tooling, research, and emerging practices.

* "Describe a specific LLM or AI/ML system you have secured. What were the main risks and what controls did you implement?"

* "What AI tools, libraries, or environments do you actively use or experiment with today (work or personal), and for what?"

* "What do you see as the most important AI security or safety developments on the horizon over the next few years, and why?"

The base salary range for this position is$180,000 - $190,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026.Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications.This information is applicable for all full-time positions.

We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. All time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details.

As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.

Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why join Teladoc Health?

• Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission.

• Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference.

• Join a multi-faceted community that celebrates each colleague's unique perspective and is focused on continually improving, each and every day.

• Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways.

• Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.

• Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available at this link.

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• The Business Systems Analyst (BSA) will support client's enterprise Identity & Access Management (IAM) transformation. This includes:
  
• WIAM migration activities (metadata and certificate updating, coordination with client applications, etc)
  
• PingFederate to PingOne Advanced Identity Cloud (AIC) modernization
  
• Access governance improvements (who has access to what, and why)
  
• Cross?platform identity initiatives spanning Security Services
  
• This role bridges business needs and engineering delivery by ensuring work is clearly defined, well documented, properly tracked, and delivered with strong testing and governance.
  

• 
  
• SAML certificate lifecycle coordination
  
• SAML = Security Assertion Markup Language (a standard for single sign-on)
  
• Coordinating certificate rotation across multiple applications, environments, and vendors
  
• Tracking owners, dates, dependencies, and cut over steps in structured trackers (e.g., Excel)
  
• SAML connection migration planning and execution support
  
• Helping move Identity Provider (IdP) connections from legacy federation to modern platforms
  
• IdP = Identity Provider (system that authenticates users)
  
• Migration readiness and execution tracking
  
• Requirements capture, integration mapping, status reporting, and risk/dependency management
  
• Documentation at scale
  
• Maintaining living runbooks and migration guidance in Confluence
  
• Keeping Jira work items audit-ready with clear ownership and due dates
  

• 
  
• IAM Program & WIAM Migration Support
  
  
  • 
    
  • Support engineering teams migrating PingFederate connections to PingOne Advanced Identity Cloud (AIC) and Microsoft Entra ID
    
  • Entra ID = Microsoft's cloud identity service (formerly Azure AD)
    
  • Track milestones and deliverables across workstreams, including:
    
  • Certificate updates and expirations
    
  • RBAC updates
    
  • RBAC = Role-Based Access Control (access is granted by role)
    
  • Compliance-driven tasks and evidence
    
  • Coordinate dependencies across multiple IAM workstreams to prevent bottlenecks
    
  • Conduct impact analysis of technology changes on business processes and IAM systems
    
  • Provide system and business process support across multiple IAM program engagements
    
  
  
  
• Business Analysis & Delivery Coordination
  
  • 
    
  • Plan, elicit, capture, analyze, and validate requirements for IAM initiatives:
    
  • Business requirements (what is needed)
    
  • Functional requirements (what the solution must do)
    
  • Technical requirements (how it integrates and operates)
    
  • Document and assess current-state IAM processes, integrations, and access models
    
  • Maintain rigorous Jira notes including:
    
  • Ownership, due dates, constraints, risks, dependencies, and decisions
    
  • Maintain accurate, iterative Confluence documentation for all IAM projects
    
  • Assist with data models and interface specifications where needed for IAM systems
    
  • Log system and process changes using approved change management tools (e.g., FastTrack)
    
  • Ensure IAM changes are properly tested before deployment
    
  • Coordinate UAT and functional testing
    
  • UAT = User Acceptance Testing (business confirms the solution meets needs)
    
  
  
  
• Meeting & Stakeholder Management
  
  • 
    
  • Facilitate discussions between engineering, security architecture, business stakeholders, and program leadership
    
  • Support collaborative system and data design sessions with users and technical teams
    
  • Coordinate meetings responsibly (e.g., avoid conflicts with Agile ceremonies)
    
  • Summarize meetings with clear action items and track accountability
    
  • Present complex IAM options and tradeoffs in a clear, decision-supporting way
    
  
  
  
• ???Quality, Documentation & Governance
  
  • 
    
  • Ensure IAM changes and access-control updates are properly authorized by management
    
  • Handle confidential identity-related information professionally and securely
    
  • Support compliance needs, including IAM controls, audit readiness, and certificate expiration management
    
  • Ensure documentation is clear, complete, current, and aligned to corporate standards
    
  • Adhere to corporate policies, procedures, and IAM governance requirements
    
  
  
  

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• Core Experience (Required)
  
  • 
    
  • Proven experience (1+ years) as an IT Business Analyst / Business Systems Analyst supporting complex corporate environments
    
  • Extensive experience with large scale migrations or updates across multiple organizations and third party vendors
    
  • Hands-on experience with IAM concepts and platforms, such as:
    
  • Federation and SSO
    
  • SSO = Single Sign-On (one login for multiple apps)
    
  • SAML and certificates
    
  • RBAC
    
  • Directory technologies (e.g., LDAP/AD concepts)
    
  • Strong understanding of SDLC and testing methods
    
  • SDLC = Systems Development Life Cycle (plan build test deploy support)
    
  • Demonstrated ability to manage and track multiple simultaneous workstreams with high attention to detail
    
  
  
  
• Technical & Analytical Skills (Required)
  
  • 
    
  • Strong Excel skills for tracking plans, owners, timelines, and dependencies
    
  • Ability to review/analyze data sets and system outputs; familiarity with ODBC is a plus
    
  • ODBC = Open Database Connectivity (standard way to connect to databases)
    
  • Ability to produce process documentation that is structured and easy to follow
    
  • Strong experience with Scrum/Agile delivery tools (e.g., Jira and Confluence)
    
  
  
  
• Behavioral & Professional (Required)
  
  • 
    
  • Strong stakeholder management and the ability to influence with data-driven reasoning
    
  • Highly organized multitasker with attention to detail
    
  • Energetic, engaging, and collaborative working style
    
  • Demonstrates professionalism and ethical conduct in all interactions
    
  
  
  
• Education / Background
  
  • 
    
  • BA/BS in Business, Computer Science, or related field OR equivalent experience (e.g.,
    
  • 10+ years comparable experience)
    
  • Compliance familiarity (security, audit, access control) strongly preferred
    
  • Prior experience in Identity & Access Management, Security, or similar field
    
  
  
  

• 
  
• Required (Day 1 Readiness)
  
  • 
    
  • Jira (work tracking, user stories, acceptance criteria)
    
  • Confluence (documentation, runbooks, migration guidance, decision logs)
    
  • Servicenow (ticketing and request flows)
    
  • Excel (tracking owners, dependencies, milestones, certificate rotations, cutover plans)
    
  • SAML / certificates (baseline understanding of certificate rotation impacts and coordination)
    
  • Working knowledge of at least one identity platform:
    
  • PingFederate (legacy federation) and/or
    
  • PingOne Advanced Identity Cloud (AIC) and/or
    
  • Microsoft Entra ID
    
  
  
  
• Nice to Have (Accelerators)
  
  • 
    
  • Visio / Miro (process flows, integration diagrams)
    
  • Splunk familiarity or other log query experience
    
  • SharePoint (document management / collaboration)
    
  • Microsoft Project / Project Server (formal project plans and dependencies)
    
  • Change management tooling (e.g., FastTrack)
    
  • Scripting familiarity (e.g., Python) for light automation or data validation
    
  • eCommerce domain exposure (rare, but beneficial in some integration scenarios)
    
  
  
  

• 
  
• Preferred
  
  • 
    
  • Security/IAM adjacent certification (any of the below are helpful)
    
  • CISSP
    
  • Security+ (baseline security knowledge)
    
  • Identity-focused training/certificates (Ping/Microsoft identity learning paths)
    
  
  
  
• Nice to Have
  
  • 
    
  • CBAP / CCBA (IIBA Business Analysis certifications)
    
  • CBAP = Certified Business Analysis Professional
    
  • CCBA = Certification of Capability in Business Analysis
    
  • Agile certification (CSM, PSM, or equivalent)
    
  • CSM = Certified ScrumMaster
    
  • PSM = Professional Scrum Master
    
  • Cloud fundamentals (Azure fundamentals or similar)
    
  • Testing certifications (ISTQB or equivalent)
    
  • ISTQB = International Software Testing Qualifications Board
    
  
  
  

• 
  
• Day to Day
  
  
  • 
    
  • Lead the design and development of advanced Genesys Cloud Architect workflows (IVR, digital, routing, NLU-driven call flows).
    
  • Produce high-quality technical and functional documentation, including FRDs, workflow diagrams, and integration specifications.
    
  • Participate in and/or lead discovery and design workshops with business and technical stakeholders.
    
  
  
  
• Responsible for analysis, design, programming, and implementation of complex applications tasks and projects.
  
• Devise feasible, logical procedures to resolve business problems through the use of computer resources.
  
• Formulate scope and objectives through research to develop or modify complex systems.
  
• Review detailed specifications and recommend modifications. Design, code, test and debug complex application programs.
  
• 20% Produce deliverables related to the assigned project.
  
• Perform analysis, design, programming, and implementation of systems and procedures to solve complex business or scientific problems.
  
• Evaluate interrelationships in immediate programming area to determine how changes in one program will affect another related area.
  
• Apply conversions and enhancements to business systems.
  
• May lead or provide expertise on assigned projects.
  
• 20% Work closely with customers, business analysts, and team members to understand business requirements that drive the analysis and design of quality technical solutions.
  
• Ensure solutions are aligned with business and IT strategies and comply with the organization's architectural standards.
  
• Assist in post-implementation support and system enhancements.
  
• 20% Test modified programs, create necessary test files and data, verify logic, debug, and write relevant documentation.
  
• 15% Design and develop IT systems. Devise new sources of data and develop new approaches and techniques.
  
• Involved in the full systems life cycle and is responsible for designing, coding, testing, implementing, maintaining and supporting complex application software that is delivered on time and within budget.
  
• 15% Provide guidance to lower-level programmers/analysts.
  
• Act as an internal consultant by providing technical guidance on complex projects.
  
• Determine and resolve problems with other systems analysts, programmers, and systems users.
  
• 10% Test designed programs, verify logic, perform any necessary "debugging," and write the documentation
  

• 
  
• Genesys Cloud
  
• Java Script, Python, or Node.Js
  
• REST APIs, JSON, and service integrations
  
• Hands-on experience with cloud platforms (AWS preferred)
  

• 
  
• Genesys Certifications such as:
  
• Genesys Cloud CX Developer (CCX GCD)
  
• Genesys Cloud CX Architect (GCX ARC)
  
• Lucid Charts or other workflow modeling tools.
  

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• Comprehensive understanding of applications/development, quality assurance and integration methodologies, concepts and facilities in a mainframe, midrange, and/or PC/LAN environment.
  
• Demonstrates a high level of technical proficiency in the areas of programming languages, platform capabilities, and methods of systems analysis and program design.
  
• Excellent analysis, decision-making, and problem solving skills.
  
• Demonstrates logical abstract thinking and assimilating/adhering to project goals and deadlines.
  
• Ability to communicate effectively verbally and in writing.
  
• Able to work well under pressure and as part of a team.
  
• Strong knowledge of interpersonal skills/team building.
  
• Familiar with project management concepts.
  
• Ability to assess requirements, alternatives, and risks/benefits for low- to high-impact projects.
  
• Pays attention to detail.
  
• Ability to establish and maintain effective working relationships with employees, clients, vendors etc.
  
• In-depth understanding of organizational functions, behavior, and inter-relationships.
  

• 
  
• Comprehensive knowledge of relevant operating systems, programming languages, and development tools and their usage in the company.
  

• 
  
• Customer-focused, project-oriented programming environment.
  
• Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
  

• 
  
• A typical day will involve a mix of hands-on coding, architectural design, and research.
  
• The engineer will spend a significant portion of their time in Python, building and optimizing agentic AI systems using frameworks like LangChain.
  
• This includes integrating these agents with our backend services and deploying them using CI/CD pipelines into our cloud environment.
  
• They will also be responsible for researching and testing new agentic models and frameworks, monitoring agent behavior in production, and collaborating with data scientists and business stakeholders to refine requirements and ensure the ethical deployment of AI solutions.
  

• 
  
• Python
  
• JavaScript/TypeScript
  
• AI Tools and Libraries (e.g. LangGraph, LangChain, Deep Agents, Claude Skills, etc.)
  
• AI Models (e.g. Claude, OpenAI, etc.)
  
• AI Concepts (e.g. Prompt Engineering, RAG, Agentic AI, etc.)
  
• Distributed SDLC/DevOps (e.g. github, pipelines, VS Code, testing frameworks, etc.)
  
• Platforms (Container Platforms, Cloud Platforms, Document Databases, AWS)
  
• API Design
  

• 
  
• Deep hands-on experience in Python for AI/ML development.
  

• 
  
• Generative AI Development: Proven experience developing Gen AI or AI/ML solutions, from use case conceptualization to production deployment.
  
• Infrastructure & DevOps: Strong understanding of cloud environments (AWS preferred), LLM hosting, CI/CD pipelines, Docker, and Kubernetes.
  
• Agentic AI Concepts: Knowledge of agentic/autonomous systems (e.g., reasoning, planning, tool use).
  

• 
  
• Proficiency in Python development and FastAPI/Flask frameworks, along with SQL.
  
• Familiarity with agentic AI frameworks and concepts such as LangChain, LangGraph, AutoGen, Model Context Protocol (MCP), Chain of Thought prompting, knowledge stores, and embeddings.
  
• Experience developing autonomous agents using cloud-based AI services.
  
• Experience with prompt engineering techniques and model fine-tuning.
  
• Strong understanding of reinforcement learning, planning algorithms, and multi-agent systems.
  
• Experience working across cloud platforms (AWS, Azure, GCP) and deploying AI solutions at scale.
  

The Associate Director, Omnichannel & Marketing Capabilities is a hybrid strategic and technical leader responsible for defining and building the marketing technology infrastructure that powers Galderma's US commercial business. This role acts as the primary bridge between business strategy and technical execution, serving the four major US business units. This individual will lead the design and implementation of the technical roadmap, with a specific hands-on focus on Salesforce Marketing Cloud and Journey Builder to orchestrate complex customer experiences. This high-visibility role will partner closely with Omnichannel Leads, Brand Marketers, and IT to translate commercial vision into a functional reality, ensuring campaigns are data-informed, automated, and scalable.

Essential Functions:

• Marketing Technology Roadmap & Solution Architecture

  • Define and own the technical capability roadmap, translating high-level business requirements from Brand and Omnichannel Leads into specific technical specifications and architectural designs.
  • Serve as the primary technical liaison between commercial business units and IT/Global Tech teams to prioritize and implement new platform features, connectors, and integrations.
  • Design scalable solution frameworks that allow for \"build once, deploy many\" capabilities across the four Galderma business units to reduce duplication and technical debt.
  • Evaluate and recommend new technical tools or plug-ins within the MarTech stack (e.g., SMS aggregators, webinar connectors) to support evolving campaign needs.

• Salesforce Marketing Cloud (SFMC) Operations & Execution:

  • Serve as the hands-on technical administrator and architect for Salesforce Marketing Cloud, directly managing Journey Builder, Automation Studio, and Contact Builder.
  • Build, test, and deploy complex, multi-step customer journeys, utilizing advanced logic (decision splits, engagement triggers) and scripting (AMPscript, SQL) to ensure flawless execution.
  • Oversee the end-to-end technical production process, including audience segmentation setup, email/SMS rendering QA, and final deployment scheduling.
  • Troubleshoot technical issues within the platform (e.g., API failures, data sync errors, email rendering issues) and resolve them rapidly to minimize business disruption.

• Data Activation, CDP & Personalization:

  • Lead the technical implementation of Customer Data Platform (CDP) use cases, configuring data ingestion rules and identity resolution logic to create unified customer profiles.
  • Develop and maintain the data schema and segmentation logic required to power \"Next Best Action\" and dynamic content personalization across channels.
  • Ensure all campaigns are technically configured for accurate measurement from day one, implementing proper tracking tags, parameters, and feedback loops into the data warehouse.

• Governance, Vendor Management & Enablement:

  • Establish and enforce technical governance standards, including naming conventions, folder structures, and data privacy compliance (consent management/opt-outs) within the platforms.
  • Manage the technical output of external development vendors and agencies, reviewing their code and configuration to ensure it meets Galderma's quality and security standards.
  • Create and maintain technical documentation (playbooks, data dictionaries, process flows) to support knowledge transfer and operational consistency.

Minimum Education, Knowledge, Skills:

• 8+ years of progressive experience in marketing operations, marketing technology, or digital transformation.

• Deep, hands-on technical proficiency with Salesforce Marketing Cloud, specifically Journey Builder, Email Studio, and Automation Studio.

• Experience in the pharmaceutical, biotech, or healthcare industry is preferred, but not required; experience in highly regulated industries is a plus.

Technical & Functional Skills:

• Proven experience building and managing a marketing technology roadmap and translating business needs into technical specifications.

• Experience implementing or utilizing a Customer Data Platform (CDP) (e.g., Salesforce Data Cloud, Tealium, Adobe) to drive segmentation and personalization.

• Strong understanding of HTML, AMPscript, and SQL basics for audience segmentation and content personalization.

• Demonstrated success in establishing a new capability or function within a complex, matrixed organization.

• Ability to lead through influence, bridging the gap between creative marketers and technical engineering/IT teams.

• Strong knowledge of healthcare compliance guidelines, FDA regulations, and privacy standards (PRC process).

• Proven ability to lead through influence and drive change in a complex, matrix-driven organization.

• Experience in capability assessment frameworks and competency modeling.

• Experience managing external agencies and strategic vendors.

• ~10% travel.

Competencies & Abilities:

• Strategic Thinking Shapes training strategy to support commercial objectives.

• Leadership & Influence Inspires and guides peers, field teams, and stakeholders.

• Advanced Instructional Design Builds sophisticated, learner-centered solutions.

• Project & Change Management Leads complex, multi-phase initiatives.

• Analytical Insight Uses data to inform decisions and demonstrate value.

• Innovation & Agility Adopts new approaches and pivots quickly in dynamic markets.

About the Compensation:

The base salary range for this role is determined based on several factors. These include but are not limited to job accountabilities; skill sets; experience and training; certifications; work location; competitive market rates and other business needs. At Galderma, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a unique combination of factors for each role. A reasonable estimate of the hiring range for this role is $170K-$210K (Boston, MA).

In addition to base salary, we provide an opportunity to participate in an annual short-term incentive program that is based on corporate performance with a multiplier focused on individual performance. We offer a competitive and comprehensive benefits program including health insurance, 401(k) plan with employer match, a generous paid time off policy, hybrid work schedules and more.

All applicants must be legally authorized to work in the United States without requiring any type of work sponsorship. This position does not offer visa sponsorship now or in the future. If you require sponsorship, please do not apply. Individuals requiring sponsorship are not eligible and should not apply.

What we offer in return:

You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base. You will also have access to a range of company benefits, including a competitive wage with shift differential, annual bonus opportunities and career advancement and cross-training.

Next Steps:

• If your profile is a match, we will invite you for a first conversation with the recruiter.
• The next step is a virtual conversation with the hiring manager
• The final step is a panel conversation with the extended team

Our people make a difference

At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.

Employer's Rights:

This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodations may be

Cybersecurity Solutions Architect

About the Company

LinTech Global is an award-winning, ISO 9001:2015 certified, business and GSA contract holder providing diversified Information Technology services to both Civilian and Defense agencies. Services include Software Development, Systems Integration, Data Management, Project Management, Operations & Maintenance, Cybersecurity, and Training and Audio/Visual (AV) Solutions. LinTech has received several recognitions, including rankings on \"Top 50 Companies to Watch\", Washington Technology's Annual \"FAST 50\", and Inc. 500's List of \"Fastest Growing Private Companies\". The LinTech Global team is comprised of individuals who are dedicated to the success and sustainability of our customers and their missions. Our combination of technical expertise, big business experience, and small business agility allows us to promptly provide our customers with exceptional IT and engineering solutions.

About the Role

We are seeking a Senior Cybersecurity Solutions Architect to support the design, delivery, and continuous compliance of secure government IT solutions. This role blends cybersecurity compliance (FedRAMP/RMF), technical implementation, automation, and solution architecture to help government customers deploy and sustain secure cloud and enterprise environments. This position is execution-driven, requiring someone who can translate security requirements into real, deployable technical solutions, produce and maintain required compliance artifacts, and work side-by-side with engineering and operations teams to ensure security is integrated throughout delivery. The role also supports proposal efforts by developing practical, compliant architectures that are realistic and achievable for implementation and transition.

Responsibilities

• Cybersecurity & Compliance
• Support FedRAMP, RMF, and government security compliance efforts across cloud and enterprise environments
• Interpret security controls (e.g., NIST 800-53, FedRAMP baselines) and translate them into practical technical implementations
• Contribute to and maintain system security artifacts, including:
• System Security Plans (SSPs)
• Control implementation narratives
• Plans of Action and Milestones (POA&Ms)
• Security architecture diagrams
• Support ATO, reauthorization, and continuous monitoring activities
• Apply best-practice cybersecurity and threat-based cybersecurity frameworks while staying current with emerging threats and industry trends
• Develop complex technical solutions for large, strategic proposal efforts
• Solution Architecture & Delivery
• Design secure solution architectures for government customers, including:
• Cloud environments (AWS GovCloud, Azure Government, GCP)
• Hybrid and on-premises environments
• Collaborate with engineering, operations, and delivery teams to ensure security is integrated into system design
• Provide security guidance during system design, modernization, and transition-in efforts
• Apply knowledge of the DoD Risk Management Framework (RMF)
• Develop complex technical solutions, level-of-effort (LOE) estimates, and system architecture diagrams for large strategic initiatives
• Automation & Technical Enablement
• Develop or maintain scripts or automation to support:
• Compliance evidence collection
• Security control validation
• Configuration baselines
• Leverage tools such as Python, PowerShell, Bash, or similar scripting languages
• Support CI/CD pipelines and cloud-native security and monitoring services
• Identify opportunities to reduce manual compliance effort through automation
• Proposal & Capture Support
• Support solutioning and proposal development by:
• Defining secure technical approaches
• Writing security and compliance sections
• Developing solution architectures and diagrams
• Participate in capture reviews and technical discussions as a cybersecurity subject-matter expert
• Ensure proposed solutions are realistic, compliant, and executable

Qualifications

• Experience supporting FedRAMP, RMF, and government cybersecurity compliance initiatives
• Strong knowledge of NIST 800-53 controls and federal security frameworks
• Experience developing SSPs, POA&Ms, and other cybersecurity documentation
• Experience designing secure architectures across cloud, hybrid, and on-prem environments
• Knowledge of the DoD Risk Management Framework (RMF)
• Ability to collaborate effectively with technical and non-technical stakeholders

Required Skills

• Required Certification: CISSP (ISC2) or CASP+
• Secret Clearance Required to Start

Preferred Skills

• AWS Certified Solutions Architect - Associate or Professional
• Azure Solutions Architect
• Certified CMMC Professional (CCP)
• Experience working in ServiceNow, ITSM, or enterprise service environments
• 2+ years of experience performing data exploration, cleaning, analysis, visualization, or mining using statistical and general-purpose programming languages, with the ability to analyze both structured and unstructured data sources.
• Experience with SQL and relational databases

Pay range and compensation package

Our robust benefits package includes Open Paid Time Off, Paid Holidays, Company-paid Life/AD&D, Company-paid Short Term and Long-Term Disability, Health Insurance with Company Contribution, 401k Plan with Company Match, Employee Recognition Program, opportunity for Employee Referral Bonus, opportunity for annual Performance Bonus and much more!

Equal Opportunity Statement

LinTech Global, Inc. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need. All applicants will be considered for employment without attention to race, religion, color, national origin, ancestry, physical or mental disability, medical condition, pregnancy (including childbirth, lactation

Contract Software Developer

C#, ASP.NET, Azure AI Vision & Cloud Services

Location: Knoxville, TN (Onsite Preferred)

Employment Type: Long-Term Contract

Position Summary

We are seeking a skilled and detail-oriented Software Developer to join a dynamic team supporting digital modernization efforts in the financial services sector. This long-term contract role will focus on building and enhancing applications using C#, ASP.NET, and cloud-based AI technologies—with a strong emphasis on Azure AI Vision, Azure AI Studio, and Azure AI Foundry.

This is an exciting opportunity to contribute to the development of intelligent, cloud-native solutions that transform how users interact with data and visual content. Candidates with both junior and senior-level experience are encouraged to apply; responsibilities will be scaled based on skill level.

Required Skills & Experience

• Proficiency in C# and ASP.NET development
• Angular (latest versions), TypeScript, ASP.NET Core, .NET Core, Entity Framework, LINQ, MVC
• WPF/MVVM, WCF, XAML, IIS
• SQL Server tuning and memory profiling (Senior Role)
• Knowledge of Unity Container or similar DI frameworks
• Solid understanding of Object-Oriented Programming (OOP) principles and common design patterns
• Hands-on experience with Azure AI Vision Services, Azure AI Studio, or related Cognitive Services
• Familiarity with Azure DevOps, CI/CD pipelines, and cloud-based deployment workflows
• Experience with SQL Server and database development
• Knowledge of automated unit testing frameworks
• Experience with patterns such as Repository, Factory, IoC, and Dependency Injection

Bonus Qualifications

• Experience with Azure AI Foundry, AI lifecycle management, or model governance
• Projects involving image recognition, object detection, or generative AI
• Contributions to open-source AI or .NET projects

Why Apply?

• Work with modern technologies and Microsoft's latest AI tools
• Build meaningful solutions with AI-driven capabilities and cloud scalability
• Collaborate with a highly skilled, supportive team
• Enjoy long-term stability with flexible responsibilities based on your level of expertise

Interested?

We'd love to connect with developers who are passionate about clean code, intelligent systems, and real-world innovation using AI and Azure. Apply now to learn more about this exciting opportunity.

Do you want to make an impact on the world around you? The work we do at Kyra Solutions directly impacts government entities and the citizens they serve. In Transportation practice, our solutions are designed to save lives on the roadways and in our Regulatory practice, we are designing solutions to make government digital for your accessibility. Kyra works hard to offer long-term growth potential, competitive wages, and continuous professional development for our employees.

Title: Salesforce Project Manager (Full-Time) || Location: Tallahassee, FL || Duration: Full-Time

Required Skills and Experience

• Bachelor s degree in Information Systems, Business, or related field (Master s preferred).
• 5+ years of experience managing complex Salesforce or CRM implementation projects.
• 3+ years managing technology projects in public sector or government environments.
• Strong understanding of Salesforce ecosystem (Sales, Service, Experience Cloud, PSS, GovCloud).
• Exceptional communication, documentation, and stakeholder engagement skills.
• Exceptional ability to lead cross-functional, multi-vendor teams under bureaucratic constraints.
• Strong negotiation and facilitation skills to reconcile IT, policy, and operations interests.

Preferred Certifications

• PMP and/or Prince 2 Certification
• Salesforce Certified Administrator or Salesforce Business Analyst Certification
• Salesforce Certified Consultant (Public Sector, Service Cloud, or Experience Cloud)
• Certified ScrumMaster (CSM) or SAFe Agile
• Security+ or equivalent

Roles and Responsibilities

• Lead the end-to-end delivery of Salesforce projects from initiation through deployment and post-go-live support.
• Define project scope, milestones, and deliverables aligned with government timelines and funding cycles.
• Manage project budgets, resource allocations, and risk registers in accordance with PMO or agency standards.
• Implement effective change control and governance to ensure compliance with contracts and SOWs.
• Serve as the primary liaison between government clients, technical teams, and executive sponsors.
• Facilitate stakeholder workshops, requirement sessions, and steering committee meetings.
• Manage implementation of Salesforce Public Sector Solutions (PSS), Experience Cloud, and related modules.
• Ensure compliance with public-sector frameworks including FedRAMP, NIST, CJIS, or StateRAMP.
• Conduct stakeholder interviews, workshops, and process mapping sessions across multiple agencies or departments.
• Elicit, document, and validate functional and non-functional requirements for Salesforce Public Sector Solutions (PSS), Experience Cloud portals, and case management systems.
• Translate complex public-sector policies and procedures into configurable Salesforce features and workflows.
• Develop user stories, acceptance criteria, and business process documentation in tools such as Jira or Confluence.
• Partner with Solution Architects, Developers, and Product Owners to ensure requirements are understood, feasible, and aligned with Salesforce best practices.
• Recommend improvements and assist in backlog grooming for Agile delivery.
• Analyze existing case management, licensing, permitting, or citizen service processes and recommend Salesforce-enabled efficiencies.
• Ensure all documentation and requirements align with government compliance, audit, and reporting standards.
• Collaborate on grant, budget, or legislative reporting requirements integrated within Salesforce.
• Prepare status reports, requirement traceability matrices (RTMs), and process diagrams.
• Maintain detailed documentation for system requirements, process flows, and future enhancements.
• Assist in developing training materials and user guides to support end-user adoption and change management efforts.
• Lead multi-disciplinary teams of Salesforce administrators, developers, analysts, architects, data analysts and partners.

If you are interested in furthering your career with Kyra and help us improve the way governments serve their citizens, please send your resume, and make sure to include salary expectation, availability, and contact information. You do not want to miss this opportunity!

Why Kyra:

Founded in 1997, Kyra Solutions is a national leader in transportation technology and regulatory solutions in government. We specialize in the art and science of digital transformation in government. Our commitment to providing the highest level of service and tailored solutions has supported our consistent double-digit growth for over a decade. We are headquartered in the greater Tampa Bay area with other offices across Florida and an innovation center in Silicon Valley, CA.

Because of our dedication to our employees, we have won a Best Companies to Work for in Florida 2 years in a row by Florida Trend magazine. Kyra has won other numerous awards including the coveted INC magazine s one of America s Fastest Growing Companies several years in a row. Kyra s commitment to our employees, to best practices in project management and business analysis, and to solution development has led to our achievement in becoming the first Project Management Institute certified company in Florida. Our proven successful track record has resulted in several prestigious awards including the State of Florida's Diversity Business of the Year Award. We are proud to be a sponsor for the TaxWatch Productivity Awards and partner to Florida TaxWatch. Visit our website for more information. Equal employment opportunity employer.