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About Keyfactor

Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!

Title: Associate Cloud Engineer

Location: United States; Remote, EST or CST (hybrid if local to Cleveland, OH or Atlanta, GA)

Experience: Associate

Job Function: Cloud Operations

Employment Type: Full-Time

Industry: Computer and Network Security

About the position

The Associate Cloud Engineer supports the operation and maintenance of the organization's cloud infrastructure by executing defined tasks and following established procedures and security best practices.

This role contributes to day-to-day operational activities, including infrastructure deployment, monitoring, patching, and incident triage, while building hands-on experience in a production cloud environment.

Applicants must reside in the United States. US Citizenship required.

Responsibilities

Infrastructure as Code (IaC)

• 
  
• Has hands-on exposure to Infrastructure as Code toolsets used to deploy cloud infrastructure
  
• Works with low-complexity infrastructure code, including writing or enhancing existing definitions
  
• Seeks guidance from more senior engineers for non-routine work
  
• All changes are reviewed prior to implementation
  

Configuration

• 
  
• Works with service management and configuration tools to support server configuration
  
• Has exposure to low-complexity configuration code and established configuration patterns
  
• Non-routine configuration changes require guidance and review from senior team members
  

Task Automation

• 
  
• Applies foundational scripting knowledge using tools such as REST APIs, Azure Automation Runbooks, Azure Function Apps, and DevOps pipelines
  
• Supports low-complexity automation tasks
  
• All automation work is reviewed before implementation
  

Networking

• 
  
• Applies foundational knowledge of general and cloud networking concepts to support a secure hosting environment
  
• Implements networking changes that have been reviewed and approved
  

Monitoring & Alerting

• 
  
• Works with Azure Monitor and related alerting capabilities, including alert rules, action groups, and log analytics
  
• Supports monitoring configuration changes under guidance
  

Patch Management

• 
  
• Participates in patch management activities and routine maintenance efforts
  
• Troubleshoots common patching issues and escalates complex cases as needed
  

PKI Knowledge

• 
  
• Has limited exposure to PKI concepts and the Cloud Engineering role in supporting PKI operations
  
• Performs routine PKI tasks using documented procedures
  
• All PKI-related work is reviewed prior to implementation
  

Product Knowledge

• 
  
• Has exposure toKeyfactor'shosted products and core functionality
  
• Deploys and configures products to a baseline level using documented instructions
  
• Performslow-complexitytroubleshooting with review before changes are applied
  

Minimum Qualifications, Education, and Skills

• 
  
• High School Diploma orequivalent experience
  
• Up to 2 years of related work experience and general knowledge within their functional area
  
• Working knowledge of Microsoft Azure, including native services and tooling
  
• Hands-onexperience with Infrastructure as Code (IaC) and configuration management tools
  
• PowerShell scripting (medium complexity)
  
• Hands-on experience with Windows systems administration, including Windows Roles & Features and Active Directory
  
• Problem-solving skills (low to moderate complexity), with the ability to troubleshoot low to moderately complex issues
  
• Effectivewritten and verbal communication skills with a professional demeanor
  
• Organizational, time-management, and attention-to-detail skills
  
• Ability to collaborate effectively within a team environment
  
• Self-motivated with the ability to complete projectsin a timely manner
  
• Able to thrive in a fast-paced,deadline drivenenvironment. #LI-NA1
  

Compensation

Salary will be commensurate with experience.

Culture, Career Opportunities and Benefits

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.

Here are just some of the initiatives that make our culture special:

• 
  
• Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
  
• Comprehensive benefit coverage globally.
  
• Generous paid parental leave globally.
  
• Competitive time off globally.
  
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
  
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
  
• The Keyfactor Alliance Program to support DEIB efforts.
  
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
  
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
  
• Monthly Talent development and Cross Functional meetings to support professional development.
  
• Regular All Hands meetings - followed by group gatherings.
  

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:

Trust is paramount.

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.

Customers are core.

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.

Innovation never stops, it only accelerates.

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.

We deliver with agility.

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.

United by respect.

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.

Teams make "it" happen.

Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.

Keyfactor Privacy Notice

The Technical Project Manager (TPM) has three main responsibilities:

1. Project Manage all technical tasks during implementation and upgrades.
2. Install and configure servers and the Care Logistics applications in Amazon Web Services (AWS) and on premise.
3. Perform technical operations and oversee availability, performance, and supportability of our observability infrastructure.

The TPM acts as the project manager and liaison between Care Logistics and the customer for all technical activities. The TPM is responsible for coordinating the system configuration, sizing, ordering, and installation while technically engineering and managing the integration of Care Logistics solutions. They work closely with Solutions Delivery and customer resources in support of organizational objectives. Solutions Delivery functions include project delivery tasks such as solution sizing, technical project planning, customer guidance, system installation, system validation, system testing, technical training, and support of technical onsite events. The TPM facilitates DevOps functions between development and the Solutions Delivery teams to ensure technical operations are correctly executed, effectively communicated, and continuously improved.

ESSENTIAL RESPONSIBILITIES:

Solutions Delivery Functions

• Delivery components of customer project tasks which include:
• Assist with the design and implementation of new technologies
• Assist with the sizing of customer systems
• Train new employees on all aspects of the role
• Considered a Subject Matter Expert for all aspects of the technology and project delivery
• Install and troubleshoot software, hardware, and services necessary to support Care Logistics solutions
• Lead the engineering of hospital customer’s technical solutions
• Lead, plan, organize and drive the design, testing, and implementation of Care Logistics software solutions and related advisory services
• Educate customer on technical aspects of the Care Logistics system
• Interface with service and hardware system vendors to build and configure systems
• Participate in onsite customer events, including technical go-live
• Technical Operations and Observability:
• Manage alert and monitoring configuration
• Collect, aggregate, and visualize metrics to provide actionable insights
• Advise right-sizing of AWS infrastructure resources to optimize cost and performance
• Manage incident response
• Provide insight to Cloud Center of Excellence
• Additional tasks which include:
• Provide primary technical support for project team members
• Provide Tier 2 level support for Care Logistics Support team
• Create and maintain internal environments for use by Care Logistics Client Engagement team
• Create Knowledge Base articles and other technical documentation for use by Care Logistics employees and customers
• Define and maintain a clear, concise documented process for the implementation and integration of the system
• Collaborate with teammates to troubleshoot and maintain existing application modules
• Participate in DevOps initiatives to improve products and operations

QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS:

REQUIRED

• Bachelor’s degree in Computer Information Systems or equivalent experience
• PMP certification and/or equivalent experience
• 2-4 years hands on experience using Amazon Web Services (AWS) services such as EC2, RDS, Systems Manager, VPN, CloudWatch
• 2-4 years of monitoring systems experience using tools such as AWS CloudWatch, Datadog, New Relic, SolarWinds, Dynatrace, etc.
• 4-6 years demonstrated project management experience
• Advanced operation and maintenance of Linux (Red Hat Operating System)
• Demonstrated advanced analytical and troubleshooting skills
• 3+ years integrating software/hardware systems in client-server and cloud environments
• Proven organizational and delivery skills

DESIRED

• AWS certification desired
• Automating and configuring Amazon Web Services (AWS) such as EC2, RDS, VPN
• Operational best practices related to systems operation and maintenance in on-premises and AWS production environments
• Industry standard application/applet containers such as Tomcat
• PostgreSQL and Aurora Databases (installation, configuration, and operation)
• Production High availability server environments
• Complex hardware and software installations
• Management of enterprise reporting tools and/or related technologies
• Project delivery, operations, and support using DevOps and/or Agile methods
• Support leadership experience
• Use of ticketing systems such as JIRA and/or related incident management tools such as OpsGenie
• Comprehension of related scientific and technical journals, abstracts, financial reports, and legal documents.
• Preparation of articles, abstracts, editorials, journals, manuals, and critiques.
• Preparation and delivery of comprehensive presentations, participation in formal debate, extemporaneous communication, and professional communication before an audience.
• Professional certifications in related industry skills such as DBMS, CISSP, ITIL, Agile, and Lean are a plus

KNOWLEDGE, SKILLS, AND ABILITIES:

• Develop strong and productive working relationships with others
• Form strong team bonds and enhance team performance
• Strong organizational and quality management skills with ability to handle multiple, competing tasks and priorities
• Cope with rapidly changing information in a fast-paced environment
• Proven communication, interpersonal, analytical, and organizational skills
• Proven ability to properly communicate with customers (in person and via phone) and manage expectations during a project
• Work both independently and as a member of the implementation and support team
• Manage multiple concurrent activities, all with fluctuating deadlines, by working with other departments, both internal and external
• Quickly identify and resolve issues
• Quickly understand complex concepts
• Excellent oral and written communication skills
• Excellent customer management skills
• Above average observational skills to collect data and validate information
• Outstanding analytical skills with the ability to critically evaluate the information gathered from multiple sources, reconcile conflicts, relate high-level information to details, and distinguish user requests from underlying business problems/needs.
• Effectively represent Jackson Healthcare/Care Logistics values and principles in decision-making and actions
• Support leadership and/or project management
• Excellent troubleshooting skills
• Excellent organizational and delivery skills
• Install, configure, and manage hardware and software in AWS and on-premises environments
• Provide specifications for system hardware and AWS service requirements
• Implement complex system solutions involving multiple technologies
• Control and implement complex system and application feature configurations
• Troubleshoot complex system and technical issues
• Read and understand system and application logs
• Proven ability to communicate and teach complex technical concepts to less technical resources
• Excellent communications and interpersonal skills, as well as analytical and problem-solving skills
• Excellent documentation skills

REQUIRED KNOWLEDGE

• Amazon Web Services (AWS) services such as EC2, RDS, Systems Manager, VPN, CloudWatch
• Monitoring systems such as AWS CloudWatch, Datadog, New Relic, SolarWinds, Dynatrace, etc.
• In-depth knowledge of Linux (Red Hat Operating System) concepts and operations in a production environment
• VMware, Web servers, DBMS, Reporting and analytic tools
• Project Management Methodologies
• Advanced PC knowledge including proficiency with MS Outlook, Word, Excel, and PowerPoint

DESIRED KNOWLEDGE

• Knowledge automating and configuring Amazon Web Services (AWS) such as EC2, RDS, VPN
• Understanding of high availability server environments
• Hardware and software installation techniques
• Healthcare Information Systems
• Enterprise reporting tools
• DevOps and Agile methodologies related to project delivery, operations, and support
• Ticketing systems such as JIRA and related incident management tools (such as OpsGenie)

TRAVEL REQUIREMENTS & WORKING CONDITIONS:

• 10-80% travel required
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; write; type; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and smell
• The employee must frequently lift and/or move up to 50 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

Akkodis is seeking a Workday Analyst role is a Full-time with a clientin Houston, TX (Onsite), We are seeking a candidate with experience in Workday configuration and strong expertise in Core HCM and additional modules such as Recruiting, Compensation, Benefits, Absence, and Time Tracking, preferably within a manufacturing environment.

Salary Range: $110k-115K/annum + Benefits; The salary may be negotiable based on experience, education, geographic location, and other factors.

Summary

• We are looking to move extremely quickly and the HRIT leaders are prioritizing to make themselves available for interviews and decisions.
• The Workday Systems Analyst configures, maintains, and enhances Workday HCM modules while providing consultative support and operational excellence to HR, IT, and business users.
• This role ensures configuration choices and functional solutions deliver a seamless, user-friendly digital experience aligned with the company’s HR technology roadmap and employee experience goals—particularly in support of the HR needs in a manufacturing environment.
• The ideal candidate solves problems by creating effective solutions, analyzing information, and providing a high level of customer service by using experience with Workday to help drive process improvements, enhancements, and guidance to end-users.

Configuration & Functional Support

• Apply technical knowledge of Workday to solve and support organizational needs; functions/modules include Core HCM, Lifecycle Management, Talent Optimization, Recruiting, Onboarding, Compensation, Absence, Time Tracking, Payroll, Benefits, Workforce Planning, Help, and Journeys.
• Maintain, manage, and configure Workday business processes, validations, condition rules, notifications, eligibility rules, and functional components across the Workday modules.

Vendor & Integration Issue Resolution

• Investigate and troubleshoot functional production issues and collaborate with Workday Support, SI partners, benefit providers, payroll vendors, and timekeeping vendors.
• Partner with integration teams to resolve issues involving EIBs, Cloud Connects, Studio integrations, and downstream systems.
• Review integration logs, identify functional root causes, and support cross platform fixes.

SAP S/4HANA Ecosystem Alignment

• Ensure Workday configurations align with SAP S/4HANA worker data, org structures, cost object design, and financial mappings.
• Partner with ERP, Finance, and IT teams to maintain data coherence across platforms (e.g., cost center hierarchies, job architecture, supervisory org alignment).

Consultative Partnership

• Translate HR/business requirements into scalable Workday solutions.
• Collaborates across HR to drive system and process optimization.
• Provides configuration change recommendations to achieve business needs.
• Guide HR partners across manufacturing plants through process changes and system behavior.

Testing & Release Management

• Support regression, integration, and user acceptance testing across Workday and S/4HANA connected processes.
• Participate in release testing, regression cycles, and functional validation efforts.

Documentation & Data Governance

• Maintain functional specs, job aids, configuration decisions, and change logs; support data governance and audits.

Qualifications

• Bachelor’s degree
• 3+ years’ Workday (Core HCM and 2+ modules) configuration, integration, and post go-live support experience, including connectivity to SAP/S4HANA ERP
• Consultative problem solving
• Ability to troubleshoot cross platform issues
• Applying project management and organizational change management fundamentals
• Data quality discipline
• Additional HR experience preferred
• Manufacturing workforce/industry experience preferred
• Project Management certification is a plus
• Change Management certification is a plus
• Workday certification is a plus
• Experience with SAP HCM (SuccessFactors/Employee Central) is a plus

Equal Opportunity Employer/Veterans/Disabled

Benefits offerings include but are not limited to:

• Benefits (401K, PTO, perks, etc)

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers

· San Francisco Fair Chance Ordinance

Health Plan Coding Contractor (Dental & Vision Experience Preferred)

Role Type: Contract

Experience Level: 2 - 3 year minimum preferred

Work Arrangement: Remote eligible (certain time zones preferred)

Hourly Rate Range - $30 / hour - $34/hour

Overview

We are seeking two Health Plan Coding Contractors to support backend medical benefit configuration and coding for health plan implementations. One of the roles requires specific experience in dental and vision coding.

These contractors will work closely with internal operations teams and implementation stakeholders to build, configure, and maintain accurate benefit structures within a health plan platform. The work involves handling protected health information (PHI), reviewing plan documents, and translating benefit details into coded system configurations.

Candidates should be comfortable working in a collaborative environment with operational leaders while also managing technical coding responsibilities independently.

Key Responsibilities

Health Plan Coding & Configuration

• Perform backend medical benefit coding and configuration within the claims adjudication system.
• Translate complex plan documentation such as Summary Plan Descriptions (SPDs) and Evidence of Coverage (EOC) into accurate system configurations.
• Support the build and implementation of member benefits based on plan documentation and contractual agreements.
• Work with internal teams to ensure coded benefits align with operational and compliance requirements.

Quality Assurance & Compliance

• Conduct validation and quality checks to ensure coding accuracy, consistency, and compliance with applicable regulations.
• Perform audits on coded benefits to ensure correct implementation across systems.
• Identify and resolve edge cases or complex benefit scenarios affecting claim processing.

Cross-Functional Collaboration

• Partner with internal operational managers on backend initiatives and process improvements.
• Work closely with implementation and launch teams responsible for onboarding new health plans and coordinating with insurance partners.
• Collaborate with operations teams to support benefit updates, claim processing accuracy, and issue resolution.

Process & Workflow Support

• Assist with workflow processes related to benefit configuration changes, including:
• Creating system rules to pause impacted claims when updates are required
• Conducting manual review to ensure proper claim adjudication
• Monitoring results before releasing claims back into automated processing

Required Qualifications

• Minimum 2years - 3 year of experience in medical coding, health plan coding, or benefit configuration.
• Experience working with health plan benefit structures or claims systems.
• Dental and vision coding experience required for one role.
• Familiarity with payer or third-party administrator (TPA) environments is preferred.
• Strong attention to detail and ability to interpret complex plan documentation.
• Ability to manage tasks independently while collaborating with cross-functional teams.

Preferred Qualifications

• Experience working with enterprise benefit platforms such as Facets, QNXT, HealthRules, or similar systems.
• Knowledge of healthcare regulatory frameworks affecting benefit design and claims processing.
• Prior experience supporting health plan implementations or benefit builds.

Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

HCLTech is looking for a highly talented and self-motivated 3DExperience Architect to join it in advancing the technological world through innovation and creativity.

Job Title: 3DExperience Architect

Job ID: 68964

Position Type: Fulltime

Location: Dearborn, MI

Key Responsibilities

PLM Architecture & Configuration

• Architect, configure, and customize ENOVIA 3DExperience PLM solutions to support enterprise-level product lifecycle management requirements.
• Perform data modeling, attribute creation, schema modifications, and configuration of ENOVIA business objects.
• Evaluate and optimize PLM system performance, scalability, and integration readiness.

Technical Development

• Develop and maintain PLM customizations using MQL, TCL, JPO, XML, and SQL.
• Create integrations with CAD tools such as Creo and SOLIDWORKS.
• Design and implement SOA services, REST/SOAP APIs, and web services for seamless integration with CAD, ERP, MES, and legacy enterprise systems.

Process Enablement & Engineering Support

• Support engineering and manufacturing teams by mapping and configuring PLM solutions aligned with:
• Engineering processes
• BOM (Bill of Materials) Management
• Change Management (ECR/ECN workflows)
• Manufacturing process planning
• Configuration and variant management

Migration & Data Transformation

• Lead and execute PLM data migration activities from legacy systems to 3DEXPERIENCE using:
• 3DEXPERIENCE Transition Assistant
• EDAT (Engineering Data Assessment Tool)
• DBDI (Database Data Import)
• XPDMXML framework
• Ensure data integrity, validation, reconciliation, and smooth transition into production environments.

Collaboration & Documentation

• Work closely with cross‑functional teams including Engineering, IT, Manufacturing, and Program Management.
• Create detailed technical specifications, design documents, test plans, and user guides.
• Provide training, troubleshooting, and technical support to internal teams and stakeholders.

Required Skills & Qualifications

• Strong expertise in ENOVIA 3D Architecture and 3DEXPERIENCE PLM configuration.
• Experience with MQL, TCL, JPO, XML, SQL, and familiarity with CAD tools (Creo, SOLIDWORKS).
• Solid understanding of SOA architecture, system interfaces, and enterprise application integration.
• Deep knowledge of Engineering + Manufacturing processes, including BOM, revisions, configurations, and workflows.
• Proven experience with data migration tools and PLM data transformation mechanisms.
• Excellent problem-solving, communication, and collaboration skills.

Pay and Benefits

Pay Range Minimum: $114000 per year

Pay Range Maximum: $175000 per year

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

Compensation and Benefits

A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

How You’ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team. At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it.

Purpose

This role is responsible for ensuring the accuracy, integrity, and compliance of all billing components within the Company’s SAP Customer Information and Billing Systems across all jurisdictions. This role ensures that billing configurations and rate structures are aligned with approved tariffs and regulatory requirements for gas, water, and electric services throughout the U.S. and Canada.

The Manager serves as the enterprise lead for billing system governance, overseeing configuration changes, testing, and validation processes related to tariff updates, rate case implementations, and system enhancements that may impact billing components. Working closely with the Billing, Customer Care, IT, and business operations teams, this individual ensures that billing components function seamlessly and that all updates are implemented with precision and control to mitigate downstream impacts.

Accountabilities

• Ensure all billing components within SAP are properly configured and maintained according to each company’s approved tariffs and regulatory requirements.
• Oversee the timely update of billing tables and configuration changes following any approved rate case or tariff revision.
• Partner closely with leaders for the implementation of billing changes resulting from rate proceedings.
• Verify that all rate elements (e.g., distribution, transmission, riders, taxes, and surcharges, multipliers etc.) are accurately reflected in the billing system.
• Ensure that all rate adjustments, new tariff structures, and regulatory directives are correctly translated into billing system logic.
• Review and assess all proposed billing system enhancement requests from business units to identify and mitigate risks to existing billing component data tables and configuration integrity.
• Direct or support testing activities for all billing system updates, including regression and validation testing, to confirm billing accuracy prior to implementation.
• Develop and maintain processes for documentation, review, and approval of all billing-related system changes.
• Ensure strong controls are in place for versioning, change tracking, and audit compliance.
• Serve as the liaison between Customer Care, IT, and Regulatory teams to ensure that business requirements are properly defined, tested, and implemented in SAP.
• Facilitate working sessions to align on timelines, testing expectations, and deployment strategies.
• Identify and implement process enhancements that improve system accuracy, control robustness, and operational efficiency. Promote standardization of billing practices across jurisdictions where feasible.

Years of Experience

• High School diploma or equivalent required
• Minimum of 5 years' experience preferred
• Minimum 5-10 years of experience in utility billing, rate implementation or SAP configuration management.
• Experience working in a regulated utility environment (gas, water, or electric) strongly preferred.
• Prior experience managing billing configuration or master data governance within SAP or similar enterprise systems is required.

Through our operating business (Liberty), we provide regulated electricity, water, and natural gas utility services to over 1 million customer connections, primarily in North America. With our robust, diversified, and growing presence in communities across North America and internationally, we are continually demonstrating our “Think Global, Act Local” business model.

What We Offer

401k with Company match

Full insurance benefits (health/dental/vision/life)

Collaborative environment with a genuine flexible working policy

Share purchase/match plan

Defined Contribution savings plan

Top Talent Program

Volunteer paid days off

Employee Assistance Program

Achievement fund

We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity.

We are an equal opportunity employer and value each person’s unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.

Our internal consulting agency is seeking a Senior Digital Analytics Implementation Specialist to join their team in an ongoing contract or full-time employment capacity if desired. 

Role Type: Senior Individual Contributor (Non Manager)
Team: Adobe Practice Operational Readiness & Optimization
Location: Flexible (U.S.) | Travel ~1020%
 

Role Overview
Were hiring a Senior Digital Analytics Implementation Specialist to serve as the hands on expert in Adobe Analytics (AA), Adobe Customer Journey Analytics (CJA), and Adobe Experience Platform (AEP). This role is focused on implementation excellence  configuring instrumentation, ensuring accurate data capture, preparing AEP datasets for analysis, and building CJA data views and dashboards that deliver reliable insights.
This role supports the end to end analytics foundation across Adobe Analytics CJA AEP, ensuring data is modeled, stitched, joined, and validated so downstream solutions work reliably.
 

Key Responsibilities
Implementation Leadership Adobe Launch, AEP Web SDK, Tagging
"    Lead Adobe Launch (Tags) and AEP Web SDK/Edge Network implementations, including tagging configuration, event mapping, and QA across environments.
"    Develop and maintain data layer specifications, event taxonomies, tracking patterns, and documentation frameworks.
"    Write and maintain Solution Design References (SDRs) capturing event-level instrumentation.
"    Conduct detailed instrumentation QA, validating accuracy, identity behavior, and end-to-end data integrity.
Adobe Analytics Configuration & Migration Support
"    Configure Adobe Analytics variables (events, props, eVars) to support clean ingestion and alignment with AEP datasets.
"    Audit existing Adobe Analytics setups and support transition toward CJA based analysis.
"    Ensure Adobe Analytics event structures align to XDM expectations and AEP stitching requirements.
AEP Data Modeling & Dataset Preparation
"    Contribute to AEP XDM schema definition, identity namespace setup, and dataset configuration.
"    Validate dataset ingestion (batch & streaming), schema mapping, identity stitching, and join readiness.
"    Collaborate with engineering teams to ensure stable ingestion flows from SDK AEP CJA.
CJA Configuration, Joins & Dashboarding
"    Set up and maintain CJA Connections across AEP datasets.
"    Configure Data Views, including joins, identity mapping, component governance, calculated metrics, and filters.
"    Build CJA Workspace dashboards for lifecycle reporting, funnel analysis, product insights, and operational visibility.
"    Apply consistent naming, structuring, and governance patterns for scalable reporting.
Cross-Solution Alignment
"    Ensure tracking and dataset structures support downstream segmentation, activation, and journey measurement use cases.
"    Partner with internal solution leads across data, workflow, content, and activation to ensure end to end data integrity.
"    Provide clarity on how instrumentation decisions impact cross-platform behavior in AEP and CJA.
 

Required Qualifications
"    Active Adobe Certification(s) in Adobe Analytics and/or Adobe Customer Journey Analytics (CJA), at Professional or Expert level.
"    Strong hands-on experience implementing:
o    Adobe Launch (Tags)
o    AEP Web SDK / Edge Network
o    Data layers and event instrumentation
o    Adobe Analytics variable/event design
o    CJA Connections, Data Views, identity joins, and derived fields
"    58+ years of digital analytics implementation or instrumentation experience.
"    Experience with AEP XDM schemas, datasets, identity graphs, and ingestion validation.
"    Proficiency writing SDRs, tracking requirements, and data-layer specifications.
"    Experience building CJA dashboards, funnels, cohort analyses, and cross-channel insights.
 

Preferred Qualifications
"    Experience with server-side tagging and event forwarding.
"    Familiarity with AJO measurement needs and journey data flows.
"    Experience with cloud data platforms (Snowflake, BigQuery, Synapse).
"    Exposure to lifecycle marketing analytics, experimentation, or Adobe Target.

What Success Looks Like
"    Accurate, reliable tracking captured through Launch and Web SDK.
"    Clean, well structured AEP datasets that stitch and join correctly inside CJA.
"    Dashboards and insights that reflect consistent, trusted data.
"    Smooth, stable AA CJA AEP workflows enabling dependable reporting and analysis.
"    Solid alignment with solution leads ensuring data supports activation, journey design, and content workflows.

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data.

Benefits

Must Haves:

• 3–5 years of hands‑on Workday experience with direct system configuration responsibility (not end‑user or functional HR use only)
• Hands‑on experience supporting and/or configuring Workday Talent (Performance, Goals, Succession) and/or Learning (LMS)
• Ability to translate business requirements into technical Workday solutions
• Experience supporting the development, configuration, or training side of HR systems
• Strong understanding of Workday data, reporting, and troubleshooting fundamentals

Plusses:

• Experience configuring Workday Learning (LMS)
• Workday certifications (HCM, Talent, Learning, Reporting)

Key Responsibilities

• Serve as a subject matter resource for Workday Talent and Learning (LMS) modules
• Configure and maintain Talent and Learning functionality, including:
• Performance management
• Goal setting
• Succession planning
• Course assignments and enrollment rules
• Collaborate with HR, Training & Development, and IT to translate business requirements into Workday configurations
• Recommend and implement system enhancements and process improvements
• Develop and maintain reports, dashboards, and analytics
• Ensure data integrity through audits, testing, and troubleshooting
• Support Workday release cycles, including impact review, testing, and documentation
• Provide Tier 2–3 configuration‑based HRIS support

Compensation Base salary ranges from $100k-$110k. This role is eligible for a discretionary bonus based on performance. (Exact compensation may vary based on several factors, including skills, experience, geographic location, education, and consideration of internal equity.)

***No Third Parties***

***US Citizenship Required***

Genesis Consulting is seeking an experienced, forward-thinking TMS Implementation Specialist / Travel Business Analyst with a passion for growth and business transformation. The TMS Implementation Specialist / Travel Business Analyst will be responsible for the configuration, integration, testing, and deployment of the client’s automated, web-based Travel Management System (TMS). This Travel Business Analyst serves as the functional and technical liaison between business stakeholders, system vendors, and integration teams to ensure the solution aligns with operational, financial, and compliance requirements.

The Travel Business Analyst supports system implementation from requirements gathering through go-live and stabilization, ensuring seamless integration with the client’s existing financial management (FM), expense, ERP, monitoring, and reimbursement systems, as well as travel claim audit services and customer support operations.

Duties and Responsibilities:

Thie TMS Implementation Specialist / Travel Business Analyst is critical to ensuring successful implementation and integration of the client’s Travel Management System, delivering a secure, compliant, and fully integrated solution that supports efficient travel booking, monitoring, reimbursement processing, and traveler support services. Duties are Responsibilities include but may not be limited to:

System Configuration & Deployment:

• Configure the TMS to align with the client's travel policies, approval hierarchies, compliance controls, and reporting requirements.
• Support platform setup including user roles, workflows, booking configurations, and policy enforcement rules.
• Coordinate deployment activities, cutover planning, and post-go-live stabilization.

Systems Integration:

• Design and support integrations between the TMS and financial management (FM), expense, ERP, monitoring, and reimbursement systems using APIs and secure data interfaces.
• Collaborate with technical teams to map data fields, validate data flows, and ensure system interoperability.
• Troubleshoot integration issues and support resolution in coordination with vendors and internal IT teams.

Business Analysis & Requirements Management:

• Elicit, document, and validate functional and technical requirements from business stakeholders.
• Translate business requirements into system configuration specifications and integration design documentation.
• Conduct gap analyses and recommend process improvements aligned with best practices.

Testing & Quality Assurance:

• Develop and execute test plans, test scripts, and validation scenarios for system configuration and integrations.
• Lead workflow validation and manage User Acceptance Testing (UAT), including defect tracking and resolution.
• Ensure system readiness prior to production deployment.

Project & Change Management Support:

• Support project planning activities, milestones, and deliverables.
• Assist with stakeholder communications, training coordination, and change management initiatives.
• Develop user documentation and job aids to support adoption of the new system.

Minimum Qualifications/Experience:

• Minimum of three (3) years of experience with travel management systems, APIs, and system integrations.
• Minimum of three (3) years of combined experience in project management and change management.
• Familiarity with government travel policy / Federal Travel Regulations (FTR) compliance and exception management.
• Experience configuring and deploying web-based enterprise applications.
• Demonstrated experience integrating travel systems with financial management, expense, or ERP platforms.
• Experience leading or supporting User Acceptance Testing (UAT).
• Strong analytical, documentation, and stakeholder engagement skills.
• Experience in corporate or government travel environments preferred.

Preferred Competencies:

• Experience with SAP Concur.
• Working knowledge of API frameworks, secure data exchanges, and enterprise system integration methodologies.
• Strong understanding of travel policy compliance, workflow automation, and audit controls.
• Ability to bridge functional and technical teams effectively.
• Detail-oriented with strong problem-solving and organizational skills.

Minimum Education:

• Bachelor’s Degree in Computer Science, IT, or related field. Master’s Degree preferred.

Certifications:

• SAP Concur or Travel certifications preferred.

Other:

• U.S. Citizenship is required.