Client Worker Relationship Example Jobs in Usa
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Thank you for your interest in the Sacramento City Unified School District! For more than 160 years, SCUSD has served Sacramento families with quality public schools that prepare students for college and careers. We offer a wide variety of programs to meet different student needs in a district that reflects the diversity of our city and state. Become a Sacramento City Unified employee and join a team committed to Sacramento's future. We approach each day with creativity and passion, knowing that the young lives we inspire are Sacramento's next generation of leaders. Join us. You'll love your inspiring career in the heart of Sacramento.
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TRAINING, EDUCATION, AND EXPERIENCE:Any combination equivalent to: graduation from high school, one year of warehouse or related experience, andexperience driving large vehicles with power-lift gates, operating forklifts, and electric pallet jacks.LICENSES AND OTHER REQUIREMENTS:Valid California Class C driver's license preferred, and provide proof of insurance; employee entrance evaluation(lifting test); Department of Transportation drug and alcohol testing; forklift certification required and must beobtained within one year of employment; and acquire Food Safety Certification within first year of employment.
Refer to the job posting for a list of required skills or if you have any questions or need further clarification, please contact the email address listed in the posting.
TRAINING, EDUCATION, AND EXPERIENCE: Any combination equivalent to: graduation from high school, one year of warehouse or related experience, and experience driving large vehicles with power-lift gates, operating forklifts, and electric pallet jacks. LICENSES AND OTHER REQUIREMENTS: Valid California Class C driver's license preferred, and provide proof of insurance; employee entrance evaluation (lifting test); Department of Transportation drug and alcohol testing; forklift certification required and must be obtained within one year of employment; and acquire Food Safety Certification within first year of employment.
Comments and Other Information
KNOWLEDGE AND ABILITIES: KNOWLEDGE OF: Basic methods, practices, and terminology used in warehouse operations. Procurement procedures associated with ordering, receiving, processing, storing, and delivering supplies and equipment. Basic math skills. Proper methods of lifting. Basic inventory methods and practices. Safe driving practices and traffic laws. Local street names and geography. Preventive maintenance requirements of automotive equipment. Safety procedures related to operation of forklifts, pallet jacks, and other warehouse equipment. Interpersonal skills using tact, patience, and courtesy. Health and safety regulations, and hazards and safety precautions of this type of work. ABILITY TO: Perform the basic function of the position. Shelve, arrange and label stock. Operate a forklift and other warehouse machines and equipment. Drive a truck to pick up and deliver supplies, equipment, and materials. Operate heavy hand-truck loads. Maintain inventory. Perform mathematical calculations quickly and accurately. Drive trucks in confined areas and while children are present. Lift heavy objects according to safety regulations. Keep accurate and current records of stock transactions. Understand oral and written directions. Work with school improvement initiatives that close student achievement gaps between racial, ethnic, and economic groups by working with all of the diverse communities. Warehouse Worker -- Continued Page 3 Maintain effective relationships with those contacted in the course of work. Observe legal and defensive driving practices. Meet state and district standards of professional conduct as outlined in Board Policy. WORKING CONDITIONS: SAMPLE ENVIRONMENT: Warehouse work and school site environment; drive a vehicle to conduct work. SAMPLE PHYSICAL ABILITIES: Lift heavy objects; lift warehouse stock; work with heavy lifting machinery; reach overhead, above the shoulders and horizontally; stand for extended periods of time; bend at the waist; dexterity of hands and fingers to operate warehouse equipment. SAMPLE HAZARDS: Drive a vehicle during adverse weather conditions; work with heavy lifting machinery. The Sacramento Unified School District prohibits discrimination, intimidation, harassment (including sexual harassment) or bullying based on a person's actual or perceived ancestry, color, disability, gender, gender identity, gender expression, immigration status, nationality, race or ethnicity, religion, sex, sexual orientation, or association with a person or a group with one or more of these actual or perceived characteristics or affiliation with Scouting America. For questions or complaints please contact the following staff: Title IX Coordinator (personnel related): Melinda Iremonger - 5735 47th Avenue, Sacramento, CA, 95824 - 916.643.7446 - ; Title IX Coordinator (student only related) & Equity Compliance Officer: David Van Natten - 5735 47th Avenue, Sacramento, CA, 95824 - 916.643.7420 ; Chief Human Resources Officer: Cancy McArn - 5735 47th Avenue, Sacramento CA, 95824 - 916.643.7474 - ; Section 504 and Title II ADA Coordinator (student related): Cameron Olson - 5735 47th Avenue, Sacramento CA, 95824 - 916.643-7912- , Title II ADA Coordinator (personnel related): Keyshun Marshall- 5735 47th Avenue, Sacramento CA, 95824 - 916.643-7901- .
Position Summary
YPC crew members perform a wide variety of tasks in park maintenance and park improvements under the direct supervision of an adult Crew Leader.
Assist in maintenance and simple improvements in parks and recreation facilities.Assist in building, installation, and maintenance of park amenities.
Painting signs, buildings, and other miscellaneous park facilities.
Weeding, pruning, and mulching various landscape beds and other park areas.
Litter pick-up in parks; graffiti clean-up; other duties as assigned.
Trail maintenance & repairs.
Other related duties may be assigned as required.
Qualifications and Skills:
- Current enrollment in High School or equivalent certificate program as a sophomore or junior grade level. Ability to provide proof of enrollment.
- Ability to work with others and participate as part of a team.
- Able to safely use hand tools (rakes, shovels, hammers).
- Ability to follow directions with a desire to work and learn.
- Able to perform simple tasks (digging, mixing concrete, lifting, painting, etc.).
Youth are eligible to work one full season only as a regular YPC crew member.
Eight crews of five people will work 16 hours (2 days) per week for four weeks.
Crews 1 and 2 will have orientation on June 27, 2026, and will work from June 29 - July 23.
Crews 3 and 4 will have orientation on July 25, 2026, and will work from July 27 - August 20.
Orientation is required and lasts from 8:30 a.m. to 10:30 a.m.
Up to five alternates may serve on an "on call" basis, throughout the entirety of the 2026 YPC season.
Hours: 7:30am-4:00pm, 16-hour shift will be one of the following: 8 hours Mon-Tue or 8 hours Wed-ThuSee the Position Description for details and requirements.
Availability of position is contingent on public funding for the YPC program.
Essential Duties
Assists in maintenance and simple improvement in park buildings, amenities and recreation facilities.
Paints signs, buildings and other miscellaneous park facilities.
Performs simple landscaping duties, including weeding, pruning and mulching landscape beds.
Picks up litter in parks and cleans graffiti.
Performs trail maintenance and repairs.
Conforms with all safety rules and performs work is a safe manner.
Adheres to all City and Department policies.
Delivers excellent customer service to diverse audiences.
Maintains effective work relationships.
Arrives to work, meetings and other work-related functions on time and maintains regular job attendance.
Qualifications and Skills
Education and Experience
Current enrollment in High School or equivalent certificate program and will be a sophomore or junior when work assignment begins. Ability to provide proof of enrollment.
Knowledge, Skills and Abilities
Effective oral and written communication skills.
Good interpersonal skills. Ability to get along well with coworkers and the public, and maintain effective work relationships.
Ability to follow directions.
Desire to work and learn new tasks.
Special Requirements
Youths are eligible to work only one full season as a regular YPC crew member.
Demonstrable commitment to sustainability.
Demonstrable commitment to promoting and enhancing equity, diversity and inclusion.
The individual shall not pose a direct threat to the health or safety of the individual or others in the workplace.
How to Apply
Qualified applicants must submit an online application located on the City of Corvallis website (click on "Apply" above). Position is open until filled. Applicants are encouraged to include a cover letter and resume with the online application; however, resumes will not be accepted in lieu of a completed online application. Late or incomplete applications will not be accepted/considered.
Job Description:
We Deliver the Goods:- Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
- Growth opportunities performing essential work to support Americas food distribution system
- Safe and inclusive working environment, including culture of rewards, recognition, and respect
The Will Call Coordinator is responsible for providing excellent service to customers, sales, opco associates, and others who are picking up ordered food and non-food products via the location's service/will call area/window/desk. The position may report to the warehouse or sales department. The Will Call Coordinator performs duties including but not limited to selecting product, palletizing product, organizing product by order, processing invoices, handling payment, and other related duties. The position interfaces with customers, associates and vendors. The position requires strong customer service and interpersonal skills, organization skills and the ability to manage multiple priorities. The Will Call Coordinator functions as a team member within the warehouse department and performs all duties as assigned to meet business needs. Performs all duties in accordance with the Company's safety and work process policies and procedures.
Position Summary:
- Accurately, timely and safely selects product from pick slots and palletizes product for orders. Carefully organizes product for pick up in assigned will call area. Keeps will call area organized, clean and free of clutter and debris.
- Provides administrative support including verbal/written communication, all required paperwork and system data entry. Completes all duties accurately and timely.
- Analyze and interpret numerical data and perform basic math functions. Ensures count accuracy, record count, and verifies quality and labeling of orders according to shipping documents.
- Communicate with customers, vendors and company personnel in a positive and proactive manner.
- Understands the critical need for Food Safety and HACCP in all work activities, application and documentation.
- Perform back up work for warehouse, as needed, including but not limited to receiving, let-downs, put-away, selection, sanitation, loading, etc.
- Performs other related duties as assigned.
Qualifications:
High School graduate/GED6-12 months Order selection and/or warehouse related work experience operating a pallet jack and/or forklift
Company description
Performance Foodservice, PFGs broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.
Awards and Accolades
Performance Food Group and/or its subsidiaries (individually or collectively, the \"Company\") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the \"EEO is the Law\" poster and supplement; and (3) the Pay Transparency Policy Statement.
Position Details:
Co-Worker Health Nurse - LPN or RN
Full-Time, 40 hours per week
Mercy Hospital Oklahoma City
Under the general supervision of the Manager – Co-worker Health, the Co-worker Health Nurse performs daily activities to provide health services to Mercy co-workers. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.
The Co-worker Health Nurse is a critical job that works closely with all co-workers from day one.
- Plans, organizes, directs and performs all activities of the co-worker health services in concert with federal and state requirements and regulatory agencies.
- Processes new co-workers for a health assessment at hire, which includes pre-employment drug testing, health medical history, lab work, chest x-ray if indicated and immunization status.
- Supports and administers co-worker TB skin screening program in compliance with state regulations.
- Performs respirator fit testing and training as indicated.
- Promotes and administers annual Influenza and other vaccines to all co-workers working in the facility. Maintains knowledge of all immunizations being administered in order to communicate and assess contraindications to giving the vaccine, possible side effects, and precautions the co-worker should know about before taking any vaccine.
- Provides first aid to employees as necessary and works closely with co-workers following on the job injuries to provide quality care and follow up to injured workers. Communicates and works with departments, supervisors and team leaders regarding ill or injured co-workers as necessary. Works to return co-workers injured on the job to restricted duty.
- May serve as Workers' Compensation coordinator, depending on work location, following state commission rules and regulations. Responsible for the recording of injuries/illness according to regulatory agency guidelines; educating and informing injured employees and managers; facilitating medical treatment and return to work of the injured employee; communicating with the System Office, treating physicians, and legal counsel.
- Maintains strict confidentiality of co-workers regarding drug screens, illnesses, injuries and health records.
- Compiles annual and monthly reports and presents these reports to appropriate committees in order to assist these committees to comply with requirements of Joint Commission, The applicable state Department of Health and other government agencies.
- Keeps current on Co-worker Health related issues; adjusting policies and procedures as indicated to meet changes in requirements for co-workers working in a health care facility.
- Works with co-workers to promote committee guidance and education in multiple committees, i.e., wellness committee, needlestick safety and environmental safety.
- Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.
- Communicates effectively by providing concise, effective and accurate verbal and written communications regarding co-worker health operations.
- Performs other duties as assigned.
Qualifications:
- Education: Graduate of an accredited nursing program.
- Licensure: Current Oklahoma nursing license, LPN or RN.
- Certifications: Current BLS certification required.
- Experience: 2 years of hospital/clinical experience.
- Other: Must be able to demonstrate excellent oral and written communication skills.
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
Main Purpose
As the Risk Manager (Risk Prevention and Risk Management) at Indeed Flex, you will hold overall accountability for the employer-side workers’ compensation claims management programme and provide strategic oversight to our highly successful, established EH&S department. Your mission is to bridge the gap between injury prevention and claims mitigation, creating a unified risk strategy within a fast-scaling staffing environment.
While you will act as a foundational 'builder' for the Workers’ Compensation claims framework—designing the strategy and selecting the tools from the ground up—you will provide high-level leadership to an existing EH&S Department. This role is about integration and alignment: ensuring that our proven safety successes directly influence our claims outcomes. You will lead one direct report initially, with the potential mandate to expand the Risk team as the Workers’ Compensation programme matures. You will be a hands-on Risk professional who will lead the day to day claims management and support the strategy for prevention and mitigation. This role sits within our Global Risk and Compliance team and reports directly to the Head of Risk and Compliance.
*This position is located onsite in Houston, TX or Austin,TX, five days per week, with the option to work from home on Thursdays.
Qualifications and Skills
Required Qualifications
- Experience: 7+ years of experience in Risk Management or Workers’ Compensation, ideally within staffing or a high-volume employment environment.
- Strategic Leadership: Proven ability to manage experienced managers (EH&S) and lead a function through periods of rapid growth.
- Technical Depth: Hands-on experience governing High Deductible/Loss Sensitive programmes (particularly CA) and a deep understanding of claims financials and reserving.
- Education: Bachelor’s degree in Risk Management, Business, or a related field; or equivalent practical experience.
Key Skills & Attributes
- The Integrator Mindset: Ability to take two functions (Safety and Claims Management) and blend them into a single, high-performing Risk unit.
- System Implementation: Experience selecting and implementing Claims Management Systems (e.g., Origami Risk) to create a single source of truth for all risk data.
- Stakeholder Influence: Excellent ability to partner with Global Risk, Finance, Legal, and Operations to demonstrate the ROI of safety and claims management.
- Balance: Ability to maintain a "Safety First" culture with empathy for injured workers while maintaining disciplined financial and cost management.
- Professionalism: High level of discretion and the ability to operate independently in a foundational role.
Preferred Qualifications
- Professional certifications (e.g., ARM, CPCU, CSP, WCCP).
- Experience in the staffing industry or managing contingent workforce risk.
- Familiarity with international risk frameworks as they apply to US-based operations.
Responsibilities & Duties
Strategic Integration & Leadership
- Unified Risk Strategy: Align the established EH&S prevention frameworks with a new, robust Workers' Compensation claims strategy to reduce the organization's Total Cost of Risk (TCOR) as well as defining other metrics to show success.
- Line Management: Provide strategic direction and mentorship to the US-based EH&S department, ensuring their department's tactical success scales in line with global Risk & Compliance objectives.
- Accountable Ownership: Act as the single point of truth for the performance and financial outcomes of both the safety and claims functions.
Workers’ Compensation Programme Architecture
- Framework Design: (As the sole executor for Workers’ Compensation) Establish the formal Risk Appetite Statement and Claims Handling Instructions for all external TPA (when applicable) and carrier partners.
- Scalable Governance: Design best-in-class claims governance and policies specifically tailored for a high-volume staffing workforce.
- Programme Financing: Oversee claims across multiple Guaranteed Cost jurisdictions and manage California’s High Deductible / Loss Sensitive programme, focusing on reserve accuracy and loss development.
EH&S Strategic Oversight
- Synergy Management: Collaborate with the EH&S department to ensure that data from the claims side (the "cure") is consistently fed back into the safety side (the "prevention").
- Resource Optimization: Ensure the EH&S department has the high-level support and visibility needed to maintain its successful track record as the business scales.
TPA & Vendor Management
- External Advocacy: Act as the primary employer-side contact for TPAs, carriers, and brokers, ensuring they adhere to Indeed Flex’s specific risk appetite.
- Performance Accountability: Define and track outcome-based metrics (KPIs/SLAs) to hold external vendors accountable for claim resolution and cost control.
Data-First Insights
- Integrated Reporting: Build dashboards that blend EH&S incident data with WC claims financials to provide senior leadership with a holistic view of workplace risk.
- Predictive Analysis: Use data to identify emerging trends, allowing the EH&S team to deploy targeted prevention measures before claims occur.
Complex Claim & Compliance Strategy
- High-Exposure Oversight: Direct the strategy for complex or litigated claims, including settlement and resolution tactics.
- Regulatory Governance: Ensure full compliance with all multi-state Workers’ Compensation statutes and OSHA/EPA regulations, supporting the EH&S team during audits or inquiries.
Benefits
- $120,000 to $140,000 annual salary
- Medical, Dental, Vision, and 401K
- Performance-based bonus totaling 12% of annual salary
- Access to Company & Employee Benefits
- 25 days PTO (prorated) + Birthday Off
- 8 Paid Holidays
- Duvet days (½ day off every quarter)
- Volunteer days
Work Environment
This job operates in a professional office environment or remotely. This role routinely uses standard office equipment to complete daily responsibilities and duties. If working in a remote office environment, a clean, designated workspace must be kept in a safe condition, free from hazards to both the employee and the equipment. Remote office positions also require reliable, high-speed internet.
Position Type / Expected Hours of Work
Hours are Monday - Friday, regular business hours. Occasional evening and weekend work may be required as job duties demand.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is required to sit or stand at a desk indoors for most of the day; and is occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
AAP/EEO Statement
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Travel
This position requires travel approximately 25% of the time, including international travel. Most travel is outside of the local area and will require overnight accommodations.
All travel is subject to the Indeed Flex travel policy and will be recompensed per the policy. It is the responsibility of the employee to understand and abide by the Indeed Flex Travel Policy in order to receive appropriate expense reimbursements.
Other Duties
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
Workers’ Compensation Claims Assistant
Location: Sacramento, CA (Onsite)
Schedule: Monday – Friday | 7:30 AM – 4:30 PM
Employment Type: Full-Time
Compensation: Competitive salary + benefits (DOE)
About the Opportunity
A stable California public entity risk pool is seeking a Workers’ Compensation Claims Assistant to support its in-house claims team. This role works closely with experienced indemnity adjusters and a future medical adjuster, providing critical administrative and technical support to ensure claims are handled efficiently and in compliance with California workers’ compensation regulations.
This is a great opportunity for someone with California workers’ compensation experience who enjoys working in a collaborative, team-oriented environment.
Key Responsibilities
- Enter indemnity payments and maintain accurate claim payment records
- Prepare and issue required California DWC notices and regulatory correspondence
- Provide administrative and technical support to workers’ compensation adjusters
- Maintain claim files and documentation in accordance with California compliance requirements
- Assist with claim diary management and follow-up activities
- Process mail, medical reports, and legal correspondence related to claims
- Communicate with internal team members regarding claim activity and documentation needs
- Assist with general claims department workflow and support tasks as needed
Qualifications
- Prior experience supporting a California Workers’ Compensation claims team preferred
- Understanding of California Workers’ Compensation processes and terminology strongly preferred
- Experience issuing DWC notices and processing indemnity payments highly preferred
- Experience working with California jurisdiction claims required
- Experience supporting public entity or public safety (4850) claims is a plus
- Strong attention to detail and organizational skills
- Ability to work in a structured, onsite office environment
- Strong communication and administrative skills
- Proficiency with claims systems and Microsoft Office (Word, Outlook, Excel)
Preferred Background
- Claims Assistant experience
- Workers’ Compensation Claims Clerk experience
- Claims Administrative Assistant experience
- Experience supporting indemnity adjusters
Work Environment & Benefits
- Onsite role in downtown Sacramento
- Employer-paid parking provided
- Stable, team-oriented work environment
- Opportunity to work alongside experienced WC professionals
- Competitive benefits package
As a Youth Development Technician or Overnight Monitor, you will work directly with youth providing a safe and predictable environment during their sleeping hours and during their morning wake-up routine.
Utilizing the tools we provide, you will help role model, educate, and motivate youth in a manner that promotes their growth and development.
Salary: $19.00 per hour Job Type: Full-time Overnight Shift: 10:45pm-6:45am ___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Who We Are: Abraxas Youth & Family Services is a national nonprofit human services provider dedicated to Building Better Futures for at-risk youth, adults, and families.
Our diversified array of services includes alternative education, outpatient counseling, in-home services, shelter, detention, residential treatment and re-entry/transition services.
Since 1973, Abraxas team members have positively impacted the lives of those we serve and the communities in which they live.
Benefits & Perks: We provide a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support you – both at home and at work.
Medical & Dental & Vision Insurance Flexible Spending Accounts Basic Life & Short-Term Disability Insurance 401(k) Life Assistance Program (LAP)
* Tuition Assistance Program Paid Time Off (PTO)
* Paid Holidays
* Paid Training Advancement Opportunities ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Youth Development Technician, Job Duties: Work as a team to provide a structured and safe environment for each youth placed at our program.
Promote growth through therapeutic groups and individual work with each youth.
Provide safety through room checks, room searches, continual supervision and documentation.
Deescalate during crisis, which can sometimes involve safety interventions and/or physical restraints.
Follow program processes and rules with each youth in order to keep consistency and work as a team.
Successfully complete initial and on-going training.
Hiring Requirements: High School Diploma or GED At least twenty-one (21) years of age.
Must pass both federal and state background checks which screen for crimes including, but not limited to drug related crimes, violent crimes, sexual abuse, domestic violence, child abuse, and repeated misdemeanors.
Non-communicable diseases physical exam.
Must pass drug test.
Ability to work with computers and the necessary software typically used by the department.
___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Why Should You Consider Abraxas? At Abraxas, we celebrate the richness of our diverse employees and the communities we serve.
We are actively committed to building a culture of awareness and belonging, as we strive to ensure we are a welcoming, inclusive, and culturally competent organization.
As we work to make a difference in people’s lives, we are dedicated to respect, equity, and the engagement of those we serve and our employees.
As a provider of trauma-informed care, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey.
Whether you’re looking to begin a rewarding career or you’re a seasoned professional wanting a new challenge, we have a place for you and opportunities for development at all levels.
At Abraxas, everything we do centers around people.
That is why we are committed to providing you with competitive pay and comprehensive benefit options that help make your life easier and healthier, with a focus on providing choice when it comes to physical, emotional and financial wellness.
Our benefit options meet you where you are in your life and set you up for success both in and outside of work.
If you want to have a positive impact in the lives of others, come join us! Abraxas Youth & Family Services, an affiliate of Apis Services Inc., offers a rewarding career for those passionate about making a difference in the lives of others.
Abraxas is a great place to start your career whether you have a high school diploma or GED, military experience, some college, or a bachelor or advanced degree.
If you are interested in counseling, juvenile justice, psychology, social work, teaching or just want to make a difference, we have a career path for you.
Apis Services Inc.
(a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies.
Apis Services provides equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment.All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law.
This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.
The Advisory Client Service Supervisor is responsible for overseeing the day-to-day management of the advisory client service and support team and is responsible for executing all tasks associated with the Client Service Associate role. The Advisory Client Service Supervisor plays a critical role in ensuring a seamless client experience by providing exceptional customer service while simultaneously supporting efforts to grow the client base and assets. This role places a strong emphasis on client onboarding, client experience, client service, training, team management, project management, reporting, and continuous improvement. The Supervisor is responsible for mentoring and training Client Service Associates, managing the review and completion of Standard Operating Procedures (SOPs), and ensuring the efficiency and effectiveness of processes within the team.
As an Advisory Client Service Supervisor, you will:
Leadership and Management:
Supervise and support the advisory client service associates, fostering a collaborative and high-performance team culture.
Provide coaching, mentoring, and development opportunities to team members.
Assign and monitor daily tasks, ensuring alignment with department goals and service standards.
Lead regular team meetings to communicate updates, share best practices, and address challenges.
Client Service:
Ensure seamless client onboarding and ongoing service delivery across the advisory business.
Monitor and enhance the client experience by identifying service gaps and implementing improvements.
Serve as a point of escalation for client service issues, working with internal teams and custodians to resolve concerns promptly.
Promote a client-first mindset throughout the team.
Advisor Support:
Prepare advanced reports, presentations, and documentation to support client reviews and financial planning.
Coordinate with internal departments (e.g., compliance, operations, trading) to resolve escalated issues.
Monitor and track client service activities to ensure timely and accurate completion.
Interface with custodians to open new accounts, update account information, and perform routine and specialized tasks.
Process Optimization and SOP Management:
Oversee the review, maintenance, and completion of Standard Operating Procedures (SOPs) to ensure consistency and compliance.
Identify opportunities for process improvement and implement changes to enhance operational efficiency.
Collaborate with the AVP and other stakeholders to align team workflows with broader organizational strategies.
Training and Support:
Develop and deliver training programs for new and existing client service associates.
Ensure team members are proficient in systems such as Schwab and Salesforce.
Facilitate cross-training to build team flexibility and coverage.
Maintain and update training materials and reference resources.
Project and Performance Management:
Lead or support department-level projects related to client service enhancements and operational improvements.
Track and report on key service metrics.
Provide regular updates to leadership on team performance, challenges, and successes.
Ensure compliance with internal procedures and regulatory standards.
Qualifications:
- Bachelor's degree in finance, business administration, or a related field.
- Minimum of five years of experience in financial services or client service. At least two years in a supervisory role preferred.
- Active (or willing to sit for) Series 7, 63, and 65 or Series 7 and 66.
Benefits:
- Medical, Dental, Vision, & Life Insurance
- 401(k) with a company match
- PTO & 11 1/2 Paid Holidays
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.
Equal Opportunity Employer/Veterans/Disabled
Benefits
Pulled from the full job description
- 401(k) matching
- Paid time off
- Vision insurance
- Dental insurance
- Flexible spending account
- Life insurance
- Paid holidays
Get to Know Us
With a company built on familyby familyits no surprise that working here is so much more than just putting on a hard hat and work boots.
At Crossland, you join a group of Real Builders who care about bringing long-lasting facilities to our clients and providing the best culture and opportunities for our employees. With our own in-house education program, youll find the resources, support, and training necessary to put you on the path to success.
Required qualifications:
- Legally authorized to work in the United States
Preferred qualifications:
- 20 years or older
Client Service Manager
Division: Account Management
About the Role
We are seeking a Client Service Manager (CSM) to serve as the primary point of contact for assigned healthcare and union/fund clients, supporting retiree populations with a high-touch, service-driven approach. This is a hybrid, client- and member-facing position that blends account management, benefit administration, healthcare support, and operational coordination.
The ideal candidate brings healthcare account management or health insurance experience (Medicare experience strongly preferred), thrives in a collaborative environment, and enjoys solving problems—not just identifying them. This role requires professionalism, organization, and the ability to manage multiple priorities across a portfolio of 12–18 clients.
Training Program
All new hires participate in a structured 12-week paid training program:
Weeks 1–6: Hands-on training with the Retiree Advocacy (Call Center) team
Weeks 7–12: CSM-specific training, shadowing, and collaboration with billing and operations
Training is full-time and in-person. After completion, the role transitions to a hybrid schedule (3–4 days in-office; 1–2 remote depending on season).
Key Responsibilities
Client Management & Account Oversight
- Serve as the single point of contact for assigned clients
- Provide information regarding eligibility, billing, member services, and benefit structure
- Interpret client-specific data related to products, billing, eligibility, and plan specifications
- Design, prepare, and coordinate member communications on behalf of clients
- Deliver timely reporting and insights
- Develop creative solutions to client challenges
- Lead client events (virtual and onsite) to strengthen engagement
- Travel occasionally (less than 10%)
Escalation & Service Excellence
- Handle escalated calls from members and clients
- Ensure gold-standard service delivery and maintain service quality expectations
- Maintain strong follow-up practices (24–48 hour turnaround expectations)
Advocacy Team Support (Call Center Partnership)
- Support the Advocacy team with group-specific questions
- Oversee age-ins and disenrollments
- Provide cross-team training when new groups or changes are introduced
- Assist with operational coordination and special projects as assigned
Required Qualifications
- High School diploma or equivalent
- 4+ years of experience in customer-facing roles such as client service, account management, sales, operations, benefit administration, or project management
- 2+ years of healthcare-specific experience (health insurance, provider billing, client benefits, Medicare, or medical call center environment)
- Life & Health License (Arizona) – must obtain within 6 months (company sponsored)
- Proficiency in Microsoft Word, Excel, and Office applications
- Strong written and verbal communication skills
- Professional, self-aware, and detail-oriented
Preferred Qualifications
- Experience with Medicare, Medicare Advantage, or Supplement plans (fully insured or self-funded)
- Salesforce proficiency
- ADIP certification
- Experience managing multiple client accounts simultaneously
- Strong presentation skills and client-facing professionalism
Ideal Candidate Profile
- Comfortable managing 12–18 client accounts simultaneously
- Proactive problem solver who proposes solutions
- Collaborative and willing to “roll up sleeves” during peak seasons
- Highly organized and prepared for client-facing presentations
- Thrives in fast-paced, service-driven environments
- Takes initiative and consistently delivers exceptional service
Work Environment & Culture
- Hybrid schedule (3–4 days onsite weekly; additional remote flexibility during off-peak seasons)
- Business casual dress code
- Fast-paced, team-oriented environment (October–December is peak season)
- Supportive, mission-driven culture
