Client Senior Manager Jobs in Usa

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

The Boeing Defense, Space & Security (BDS) organization is seeking a Vehicle Management System (VMS) Senior Manager to support a proprietary Air Dominance portfolio program located in Berkeley, MO.

The VMS senior manager leads a multi-disciplined team to define, procure, develop, integrate and test an air vehicle VMS. The VMS team is responsible for requirements definition, verification, and validation; hardware selection and integration; VMS software development; and integrated testing in the laboratory and on the final product. The manager will also coordinate with mission systems software, central maintenance software, GN&C, and subsystems managers on program to ensure the integrated VMS product meets requirements. The VMS Leader will also ensure alignment with other portfolio programs on hardware strategies and standards as appropriate. This is a phenomenal opportunity to lead and execute development excellence on an amazingly difficult and critically important program.

Position Responsibilities:

• Manage employees and managers performing engineering and technical activities in vehicle management

• Develop and execute integrated departmental plans, policies and procedures and provide input on departmental business and technical strategies, goals, objectives

• Acquire resources for department activities, provide technical management of internal and external suppliers and lead process improvements

• Develop and maintain relationships and partnerships with customers, stakeholders, peers, partners and direct reports

• Provide oversight and approval of technical approaches, products and processes

• Manage, develop, and motivate employees and first-level managers

Basic Qualifications (Required Skills & Experience)

• Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry.

• 15+ years of experience in the aerospace industry

• 8+ years of experience in an engineering discipline related to Vehicle Management Systems.

• 5+ years of experience as manager

• Ability to travel 10% of time

• This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required) or the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. (A U.S. Security Clearance that has been active in the past 24 months is considered active)

• This position requires ability to obtain Special Program Access, for which the U.S. Government requires U.S. Citizenship only.

Preferred Qualifications

• Knowledge of vehicle systems integration and test.

• Knowledge of lab test processes and procedures.

• Experience with Project Management and integrated scheduling.

• Previous customer interface experience on technical issues.

Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

The Boeing 401(k) helps you save for your future, with contributions from Boeing that can help you grow your retirement savings. Our best-in-class retirement benefit features:

• Best in class 401(k) plan: we'll match your contributions dollar for dollar, up to 10% of eligible pay with Immediate 100% vesting

• Student Loan Match: The Boeing 401(k) Student Loan Match allows eligible enrolled U.S. employees to have their qualified student loan debt payments counted, along with any match-eligible contributions they make, for purposes of determining the Company Match to employees' Boeing 401(k) accounts.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range: $205,700 - $278,300

Applications for this position will be accepted until Apr. 09, 2026

Export Control Requirements:

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Export Control Details:

US based job, US Person required

Education

Bachelor's Degree or Equivalent Required

Relocation

This position offers relocation based on candidate eligibility.

Security Clearance

This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required. This position requires ability to obtain program access, for which the U.S. Government requires U.S. Citizenship only.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Senior Manager of Consumer Insights & Analytics

The Opportunity: Contribute To The Growth Of Your Career.

The Senior Manager of Consumer Insights will join a growing, collaborative and critical team leading key work to drive growth across the TJX portfolio of brands. The Senior Manager will be responsible for leading insights and analysis to guide brand strategies, platform development, and creative. They will also be responsible for leading our consumer panel and understanding sentiment and perceptual trends impacting the TJX business.

The successful candidate should have expertise in leading research and analytics to guide brand and experience strategies. They demonstrate strong analytics and insight generation, business sense and strategic influencing, and ability to distill sophisticated data into a simple story. They will work cross-functionally with a wide variety of partners, including Brand Marketing, Media, Senior Leaders, other Insight & Analytic Leaders in US and globally and external research partners.

Who We Are Looking For: You.

• Envision and lead consumer insights work for two key TJX brands (such as segmentation, brand strategy, brand platform creative testing, consumer journey, etc.) to influence brand strategies and executions.
• Lead team in owning key customer panel insights from longitudinal and custom panel research and own and optimize the panel capability to drive greater impact and efficiency.
• Analyze quantitative data and understand the why behind the data through qualitative findings.
• Connect the dots across various data sources to determine overall implications and leverage insights as the basis to influence strategy.
• Lead direct report and key agencies/vendors.

Qualifications

• Bachelor’s degree
• 8+ years of proven experience in consumer insights, market research or analytics, including 4+ years leading and managing insight and analytic professionals / teams
• Background in leading end to end insight generation- envisioning the right approach, leading analysis, and generating insight and action- from primary research, including significant quantitative experience
• Experience influencing across a broad array of internal and external partners including guiding and influencing brand strategy
• Naturally curious with passion for understanding customer behavior and trends, advocating for the customer, and growing in the Insights & Analytics function
• Adept at presenting complex concepts in an easy to understand and actionable way
• Attention to details and able to grasp the big picture
• Experience in leading a team to develop, analyze, synthesize, and communicate data and insights effectively
• Strong collaboration and ability to keep projects on track
• High degree of proficiency with Microsoft Office products

This position is hybrid requiring at least two days per week in the Framingham, MA office and is not open to remote.

Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This position has a starting salary range of $113,600.00 to $147,700.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as long-term incentives.

Overview

has been leading the way in a booming healthcare industry since 1995. Locum Tenens is a Latin phrase meaning, “to substitute for.” When hospitals are understaffed, they rely on us to find them the right temporary physicians to fill in when needed. Every associate at plays a role in getting patients seen, no matter what they studied in school or what their role is here. Located in Alpharetta, GA, we boast a state-of-the-art campus featuring world-class amenities. There’s nothing ordinary about a typical day here, take a look for yourself: are a Jackson Healthcare company and we are now the second largest healthcare staffing company in the U.S., serving more than 7 million patients in over 1,400 healthcare facilities.

The Senior Manager, Change Management will partner closely with the Project Management Office (PMO), senior leaders, and cross-functional teams to strategically plan and drive adoption of large, enterprise-wide transformation initiatives at . This role ensures that corporate projects are implemented with discipline, clarity, and consistency by translating strategy and project delivery into sustained behavioral and operational change. Sitting at the intersection of strategy, PMO execution, and organizational effectiveness, the Senior Manager, Change Management, will design and execute change strategies aligned to the corporate project portfolio, proactively manage change saturation and risk, and enable leaders to effectively sponsor and reinforce change. This role balances hands-on change leadership for high-impact initiatives with portfolio-level oversight to protect adoption, accelerate value realization, and minimize disruption across the organization.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

Change Strategy, Adoption & Readiness - 45%

• Designs and executes comprehensive change strategies, including stakeholder impact analysis, readiness assessments, communication, training, and resistance-management plans
• Partners with functional leaders to redesign processes that support new technology and ways of working; identifies process changes required to deliver successful adoption
• Leads hands-on change execution for high-impact transformation initiatives while coaching project teams and / or leaders to build internal change capability
• Manages Change Communication:
• Designs and executes multi-channel communication strategies that build awareness, understanding, and enthusiasm for change across all levels of the organization
• Develops clear, compelling messaging tailored to diverse audiences that connects change to business value and individual impact
• Creates and maintains communication calendars, ensuring consistent cadence and messaging across initiatives
• Supports Learning Pathways Related to Change:
• Assesses skill and knowledge gaps created by new technologies, tools, and processes, and design learning strategies to close them.
• Partners with subject matter experts to create training content, job aids, quick-reference guides, and other enablement materials
• Oversees Change Activities:
• Leads change networks, champion programs, and feedback loops that create grassroots momentum and surface real-time adoption challenges
• Facilitates workshops, focus groups, and stakeholder sessions to gather input, co-create solutions, and build ownership of change
• Ensures change activities are appropriately scaled and tailored to the initiative’s scope, risk, and organizational impact

Enterprise Change & Project Management Office (PMO) Partnership – 40%

• Partners with the PMO to embed change management into the full project lifecycle, from intake and planning through delivery, adoption, and benefits realization
• Leads change strategy development for large corporate and enterprise initiatives, ensuring alignment with business objectives, project plans, and executive expectations
• Builds change roadmaps that sequence and prioritize across a portfolio of concurrent initiatives, managing dependencies and competing demands on the organization's capacity for change
• Develops and maintains enterprise-level change reporting (e.g., readiness, adoption, risks, milestones) aligned with PMO status and steering committee updates
• Advises project sponsors and project managers on change implications, tradeoffs, and mitigation strategies to improve delivery outcomes.

Leadership Enablement & Capability Building – 15%

• Coaches executives, sponsors, and people leaders to effectively fulfill their roles as visible change champions.
• Builds and evolves LT’s change management standards, tools, and best practices in partnership with Human Capital
• Mentors project managers and embedded change resources to strengthen organizational change maturity over time

SECONDARY FUNCTIONS (IF APPLICABLE)

• May work on special projects or other duties as assigned

SUPERVISORY/BUDGETARY/EXTERNAL COMMUNICATION RESPONSIBILITY

• Aware of budget, helps manage expenses

QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS

• Bachelor’s degree in business, organizational development, communications or a related field required
• 5+ years of experience leading change management for large, complex initiatives, preferably within a Project Management Office (PMO), transformation office, or consulting environment
• Experience supporting enterprise or corporate project portfolios required

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to adhere to and exhibit the Company Values at all times
• Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Teams
• Working knowledge of Salesforce or relative CRM systems
• Working knowledge of document management systems
• Ability to effectively manage multiple competing priorities in a fast-paced environment
• Excellent communication skills - both oral and written
• Ability to build strong business relationships at all levels
• Strong interpersonal skills
• Strong attention to detail
• Strong organizational and time management skills
• Ability to work independently and collaboratively
• Solid critical thinking and creative problem-solving skills
• Ability to consistently meet goals, commitments, and deadlines
• Ability to work with sensitive information and maintain confidentiality

KEY COMPETENCIES REQUIRED

• Communicates Effectively
• Innovative
• Customer Focus & Teamwork
• Quality & Results-Oriented
• Decision Making
• Resourceful & Tenacious
• Develops Self
• Technical Skills

PHYSICAL, MENTAL, WORKING CONDITION, AND TRAVEL REQUIREMENTS

• Typical office environment - sedentary with typing, writing, reading requirements. May be able to sit or stand.
• Speaking, reading, writing, ability to use a telephone and computer
• Ability to exert up to 10 lbs. of force occasionally
• Ability to interpret various instructions
• Ability to deal with a variety of variables under only limited standardization
• No travel required

What is in it for you

Company-paid benefits (Basic Life and AD&D, Short and Long-Term Disability, Employee Assistance Program, Compass Health Advocate and Transitions).

Healthcare benefit options (Value Plan, High Deductible Plan with HSA, Healthcare FSA, Dependent Care FSA, Prepaid Legal Services, 529 Savings Plan, Pet Insurance).

Paid parental leave.

Award-winning, inclusive, top workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Advisor Manager at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).

As our Yacht Client Advisor Manager, you'll be at the helm of a dynamic team, guiding client advisory efforts and ensuring our clients receive top-notch service. You'll keep a pulse on client satisfaction, proactively delivering solutions that meet their needs. Collaboration is key, so you'll work closely with our sales team to assign client advisors and manage smooth transitions. Working collaboratively with various business units, you'll promote a OnePCS mindset and build strong relationships across the organization. Building and nurturing relationships with Centers of Influence (COIs) will be a priority, as these connections can enhance our service offerings.

You'll also take charge of forecasting and conducting performance reviews, addressing any underperformance to keep the team on track. Managing relationships with local and regional carriers is essential, and you'll stay informed about contract changes and underwriting guidelines to ensure compliance with regulatory requirements while overseeing the audit process. Your role will involve handling client communications and presentations, as well as participating in hiring and interviewing processes to bring in the best talent. You'll analyze workload and manage resources effectively, conducting regular staff meetings and one-on-ones to foster development.

For larger clients, you'll participate in advisory reviews and assist in resolving complex client or underwriting issues. Your focus will be on colleague development, training, and succession planning, ensuring our team is well-prepared for the future. You'll monitor key performance indicators (KPIs) to deliver solid financial results and develop business plans that set clear goals for referrals, new business, and cross-selling opportunities for Client Advisors. Additionally, you'll manage reporting requirements on a weekly, monthly, and quarterly basis while leading a hybrid workforce. Embracing change and adapting as needed, you'll reinforce the Marsh McLennan Agency Private Client Service vision and communicate effectively to provide clear and consistent leadership during transitions.

We'd love to meet you if your professional track record includes these skills:

• Yacht insurance experience required
• Personal lines insurance experience with High-Net-Worth clientele
• Property & Casualty (P&C) License
• Client service orientation with balance on managing expectations
• Ability to travel for client and company meetings as needed
• 5+ years experience managing individuals and team goals preferred
• 3-5+ years yacht insurance background required with client facing experience
• Demonstrate an understanding of cultivating opportunities from within their client's centers of influence

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work if near an office; or fully remote on the East Coast
• Charitable contribution match programs
• Stock purchase opportunities

We embrace a culture that celebrates and promotes the many backgrounds, heritages, and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

The applicable base salary range for this role is $81,270 to $151,620. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

The Boeing Defense, Space & Security (BDS) organization is seeking a Vehicle Management System (VMS) Senior Manager to support a proprietary Air Dominance portfolio program located in Berkeley, MO.

The VMS senior manager leads a multi-disciplined team to define, procure, develop, integrate and test an air vehicle VMS. The VMS team is responsible for requirements definition, verification, and validation; hardware selection and integration; VMS software development; and integrated testing in the laboratory and on the final product. The manager will also coordinate with mission systems software, central maintenance software, GN&C, and subsystems managers on program to ensure the integrated VMS product meets requirements. The VMS Leader will also ensure alignment with other portfolio programs on hardware strategies and standards as appropriate. This is a phenomenal opportunity to lead and execute development excellence on an amazingly difficult and critically important program.

Position Responsibilities:

• Manage employees and managers performing engineering and technical activities in vehicle management
• Develop and execute integrated departmental plans, policies and procedures and provide input on departmental business and technical strategies, goals, objectives
• Acquire resources for department activities, provide technical management of internal and external suppliers and lead process improvements
• Develop and maintain relationships and partnerships with customers, stakeholders, peers, partners and direct reports
• Provide oversight and approval of technical approaches, products and processes
• Manage, develop, and motivate employees and first-level managers

Basic Qualifications (Required Skills & Experience)

• Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry.
• 15+ years of experience in the aerospace industry
• 8+ years of experience in an engineering discipline related to Vehicle Management Systems.
• 5+ years of experience as manager
• Ability to travel 10% of time
• This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required) or the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. (A U.S. Security Clearance that has been active in the past 24 months is considered active)
• This position requires ability to obtain Special Program Access, for which the U.S. Government requires U.S. Citizenship only.

Preferred Qualifications

• Knowledge of vehicle systems integration and test.
• Knowledge of lab test processes and procedures.
• Experience with Project Management and integrated scheduling.
• Previous customer interface experience on technical issues.

Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

The Boeing 401(k) helps you save for your future, with contributions from Boeing that can help you grow your retirement savings. Our best-in-class retirement benefit features:

• Best in class 401(k) plan: we'll match your contributions dollar for dollar, up to 10% of eligible pay with Immediate 100% vesting
• Student Loan Match: The Boeing 401(k) Student Loan Match allows eligible enrolled U.S. employees to have their qualified student loan debt payments counted, along with any match-eligible contributions they make, for purposes of determining the Company Match to employees' Boeing 401(k) accounts.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range: $205,700 - $278,300

Applications for this position will be accepted until Apr. 09, 2026

Export Control Requirements:

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Export Control Details:

US based job, US Person required

Education

Bachelor's Degree or Equivalent Required

Relocation

This position offers relocation based on candidate eligibility.

Security Clearance

This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required. This position requires ability to obtain program access, for which the U.S. Government requires U.S. Citizenship only.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Client Service Manager

Division: Account Management

About the Role

We are seeking a Client Service Manager (CSM) to serve as the primary point of contact for assigned healthcare and union/fund clients, supporting retiree populations with a high-touch, service-driven approach. This is a hybrid, client- and member-facing position that blends account management, benefit administration, healthcare support, and operational coordination.

The ideal candidate brings healthcare account management or health insurance experience (Medicare experience strongly preferred), thrives in a collaborative environment, and enjoys solving problems—not just identifying them. This role requires professionalism, organization, and the ability to manage multiple priorities across a portfolio of 12–18 clients.

Training Program

All new hires participate in a structured 12-week paid training program:

Weeks 1–6: Hands-on training with the Retiree Advocacy (Call Center) team

Weeks 7–12: CSM-specific training, shadowing, and collaboration with billing and operations

Training is full-time and in-person. After completion, the role transitions to a hybrid schedule (3–4 days in-office; 1–2 remote depending on season).

Key Responsibilities

Client Management & Account Oversight

• Serve as the single point of contact for assigned clients
• Provide information regarding eligibility, billing, member services, and benefit structure
• Interpret client-specific data related to products, billing, eligibility, and plan specifications
• Design, prepare, and coordinate member communications on behalf of clients
• Deliver timely reporting and insights
• Develop creative solutions to client challenges
• Lead client events (virtual and onsite) to strengthen engagement
• Travel occasionally (less than 10%)

Escalation & Service Excellence

• Handle escalated calls from members and clients
• Ensure gold-standard service delivery and maintain service quality expectations
• Maintain strong follow-up practices (24–48 hour turnaround expectations)

Advocacy Team Support (Call Center Partnership)

• Support the Advocacy team with group-specific questions
• Oversee age-ins and disenrollments
• Provide cross-team training when new groups or changes are introduced
• Assist with operational coordination and special projects as assigned

Required Qualifications

• High School diploma or equivalent
• 4+ years of experience in customer-facing roles such as client service, account management, sales, operations, benefit administration, or project management
• 2+ years of healthcare-specific experience (health insurance, provider billing, client benefits, Medicare, or medical call center environment)
• Life & Health License (Arizona) – must obtain within 6 months (company sponsored)
• Proficiency in Microsoft Word, Excel, and Office applications
• Strong written and verbal communication skills
• Professional, self-aware, and detail-oriented

Preferred Qualifications

• Experience with Medicare, Medicare Advantage, or Supplement plans (fully insured or self-funded)
• Salesforce proficiency
• ADIP certification
• Experience managing multiple client accounts simultaneously
• Strong presentation skills and client-facing professionalism

Ideal Candidate Profile

• Comfortable managing 12–18 client accounts simultaneously
• Proactive problem solver who proposes solutions
• Collaborative and willing to “roll up sleeves” during peak seasons
• Highly organized and prepared for client-facing presentations
• Thrives in fast-paced, service-driven environments
• Takes initiative and consistently delivers exceptional service

Work Environment & Culture

• Hybrid schedule (3–4 days onsite weekly; additional remote flexibility during off-peak seasons)
• Business casual dress code
• Fast-paced, team-oriented environment (October–December is peak season)
• Supportive, mission-driven culture

Job Title: RCM Client Billing Manager

Department: Revenue Cycle Management (RCM)

Location: Onsite, Gilbert, AZ (preferred) or Remote

Compensation: $80K - $85K

Position Summary

The RCM Client Billing Manager is responsible for overseeing and optimizing the client daily billing operations, support denial management strategy, drive accountability across billing workflow within the Revenue Cycle Management department. This role ensures accurate, timely billing, client account management, revenue reporting, and compliance with contractual agreements. This role involves establishing and enforcing billing policies, overseeing accounts receivable, and ensuring the accuracy and timeliness of all billing-related activities.

Key Responsibilities

Client Billing & Revenue Management

• Oversee client billing in accordance with contractual terms.
• Ensure proper billing methodologies (percentage of collections, flat fee, hybrid models, etc.) are applied correctly.
• Monitor accounts receivable and follow up on outstanding patient balances.
• Reconcile revenue reports and validate billing data for accuracy and completeness.
• Manage month-end close processes related to client billing.

Client Relationship Management

• Serve as primary point of contact for client billing inquiries and issue resolution.
• Partner with clients to review statements, payment trends, and revenue performance.
• Conduct regular billing review meetings with clients as needed.
• Ensure high levels of client satisfaction through timely and professional communication.

Reporting & Financial Analysis

• Ability to create and interpret data analytics and reporting.
• Monitor key performance indicators (KPIs) related to revenue cycle management and implement strategies for continuous improvement.
• Identify discrepancies and implement corrective actions.
• Provide executive-level reporting to leadership.

Compliance & Process Improvement

• Ensure compliance with healthcare regulations, contractual obligations, and internal controls.
• Develop and maintain billing policies and procedures.
• Identify automation opportunities and workflow efficiencies.
• Support audits and documentation requests.

Team Leadership

• Supervise billing staff.
• Provide training, performance management, and professional development.
• Foster a culture of accountability, accuracy, and continuous improvement.

Qualifications

Education

• Bachelor’s degree in Finance, Accounting, Healthcare Administration, Business, or related field required (Master’s preferred).

Experience

• 5+ years of progressive experience in Revenue Cycle Management.
• 3+ year prior supervisory or management experience preferred.
• Experience with physician services billing strongly preferred.

Skills & Competencies

• Strong knowledge of healthcare billing, coding, insurance claims, and collections processes
• Exceptional Excel knowledge base and skill set required, including pivot tables.
• Proficiency in RCM systems, EHR, clearing house, and financial reporting tools.
• Excellent leadership, communication, and problem solving skills
• Excellent analytical and problem-solving skills.
• Strong client-facing communication skills.
• High attention to detail and organizational skills.

Preferred Qualifications

• Experience in multi-state healthcare organizations.
• CPA, HFMA certification, or related credential preferred.
• Knowledge of value-based care or risk-based contracts is a plus.

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 50 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.

As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team at Aspen Dental as a Senior Manager, L&D, Non-Clinical.

Job Summary:

This Senior Manager is an important part of the Learning and Development team and has accountability for development strategies and programs for non-clinical team members. This role will report to the Director, L&D and partner closely with the Field leadership team to create and implement learning solutions and programming that support field team members at all stages of their development.

This Senior Manager is a proven leader who can effectively collaborate with the Field leadership team and other partners in Learning & Development and Human Resources. This leader is a strong performance consultant who can develop solutions and programming to build foundational to advanced knowledge, skills and abilities. This leader has experience orchestrating organizationally complex work and demonstrating business impact through data. This leader must also be hands-on with a willingness to analyze and build, unafraid to roll-up their sleeves to get projects done.

Essential Responsibilities:

• Partner with the Field leadership team and the broader L&D and HR teams to understand specific development needs for Aspen Dental field team members, including operations skill development, leadership and professional development and business management skills.
• Design, develop and deliver a suite of highly effective learning solutions, programs, tools and resources. Solutions may include formal learning programs, experiential learning assignments, coaching, etc.
• Create and enable successful learning plans for each role including PSC, OM, OL, RM and TD.
• Manage learning and development Field programs from end-to-end, design, development, communication, facilitation, implementation and program analysis.
• Drive a learning culture within the Field team.
• Understand the specific needs of each learner audience so you can advocate and adapt for their specific needs and preferences.
• Lead a team of end-to-end, non-clinical L&D professionals, providing direction, coaching and support to optimize the performance and potential of each team member.
• Evaluate existing Field programs/content for impact and alignment with organizational needs. Iterate and provide recommendations for learning experiences that increase reach, impact, and future capability requirements.
• Use data to measure success: learn, iterate, and improve; analyze trends and develop proactive actions to improve the experience for future learners.
• Serve as a Learning and Development thought partner. Proactively research and identify opportunities to apply new thinking to improve effectiveness and on the job performance. Stay in touch with learning field trends and best practices.
• Partner with others to solve business problems and execute learning and development initiatives.
• Other duties as assigned.

Requirements/Qualifications:

• Education Level: Bachelor’s degree required
• A minimum of 7+ years of relevant learning and development experience, ideally in a fast-paced organization with a distributed workforce.
• A minimum of 5 years project management experience using project management tools to manage medium to large scale content development projects.
• A minimum of 3+ years leading a team of L&D professionals.
• Advanced understanding of adult learning theory and principles.
• Highly developed skill in instructional design and implementing development programs for all audiences.
• Strong business insight, with the ability to credibly make a business case, by linking current and anticipated business challenges with learning and development solutions.
• Well versed in multiple applications of digital learning, just-in-time / micro-learning, and blended learning strategies.
• Strong capabilities in data analytics (as it pertains to measuring learning).
• Experience providing consultation to senior leadership on strategic initiatives.
• Excellent communication and influencing skills at all levels in the organization and extreme flexibility to be proactive in a fast paced, ever-changing environment.
• Excellent facilitation skills. Experience in small and large group facilitation in multiple modalities.
• Ability to travel as needed.

Starting at $119,000+ DOE with a 15% bonus

A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match

Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlace

Your role at Clorox:

The Senior Manager, Category Strategy is a critical role within the Procurement Strategy & Transformation organization, responsible for ensuring high‑quality, consistent, and actionable category strategies are developed, deployed, and sustained across Procurement ($4bn+ Spend). Reporting to the Associate Director, Procurement Strategy & Transformation, this role partners closely with Procurement Category Managers and cross‑functional stakeholders to shape category strategies, track progress against strategic objectives, and build strategic capability across the function.

The role acts as a thought partner, coach, and connector—raising the overall maturity of category strategy and enabling Procurement to deliver long‑term value for Clorox. This position bridges strategy development and execution by shaping how category strategies are built and governed while enabling Category Managers to translate strategy into sustained business impact.

In this role, you will:

Category Strategy Development & Governance

• Own and continuously improve Clorox’s Procurement category strategy framework, tools, and standards.
• Partner with Procurement Category Managers to develop, review, and refresh category strategies across direct and indirect spend.
• Ensure category strategies are actionable, data-driven, and clearly translated into execution roadmaps.
• Lead strategy review and governance routines, including progress tracking, milestone management, and benefits realization.
• Provide strategic challenge and guidance to strengthen the quality and impact of category strategies.

Strategic Enablement & Capability Building

• Act as a coach and thought partner to Procurement Category Managers, elevating strategic thinking and problem-solving capabilities.
• Design and deliver training, tools, and playbooks to improve category strategy development and execution.
• Share best practices, external benchmarks, and leading-edge thinking from procurement and supply chain strategy.
• Support change management efforts to embed strategic ways of working across the Procurement organization.
• Support adoption of new tools, processes, and transformation initiatives within the Procurement function.

Cross-Functional Partnership & Influence

• Partner with Finance, Supply Chain, R&D, Marketing, and other stakeholders to ensure category strategies reflect business needs, risks, and opportunities.
• Prepare clear, compelling strategic materials and presentations for senior leadership forums.
• Influence to drive alignment and decision-making across a matrixed organization.

Insights, Analytics & Continuous Improvement

• Leverage internal data and external market intelligence to inform category strategy development.
• Identify trends, risks, and opportunities across supply markets and translate insights into strategic recommendations.
• Identify opportunities to continuously improve category strategy effectiveness and execution rigor.

What we look for:

• 7+ years of demonstrated experience in management consulting, procurement, supply chain, or strategy roles.
• Experience at a top-tier or well-regarded consulting firm (e.g., McKinsey, Bain, BCG, Kearney, Oliver Wyman, LEK), ideally focused on procurement or supply chain strategy.
• Bachelor’s degree from an accredited institution required, MBA or advanced degree preferred
• Equivalent experience may be considered in lieu of an advanced degree
• Strategic Mindset: Able to see the big picture while structuring complex problems into clear, actionable strategies.
• Influence & Collaboration: Builds trust quickly and influences outcomes without formal authority.
• Capability Builder: Passionate about teaching, coaching, and raising the performance of others.
• Results Orientation: Focused on translating strategy into measurable impact.
• Learning Agility: Curious, adaptable, and continuously seeking better ways of working.
• Demonstrated experience developing and driving strategies, frameworks, or operating models.
• Strong analytical, problem-solving, and structured thinking capabilities.
• Proven ability to work effectively in cross-functional, matrixed environments.
• Experience coaching or enabling teams rather than owning day-to-day execution.
• Exposure to CPG, manufacturing, or complex global supply environments.
• Strong executive communication and storytelling skills.
• Change management or transformation experience

Workplace type:

Hybrid - 3 days in the office, 2 days WFH