Client Resources Include Jobs in Usa

24,877 positions found — Page 13

J.P. Morgan Wealth Management Private Client Advisor - Redmond, WA
✦ New
Salary not disclosed
Redmond, WA 1 day ago
Private Client Advisor In Chase Wealth Management

At J.P. Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion. Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs.

As a Private Client Advisor in Chase Wealth Management, you will offer comprehensive financial planning and advice to individuals and families. Your expertise will support a wide range of clients, from those just starting to save to those with significant wealth. You provide an exceptional investor experience by offering advised solutions and Chase partner referrals that deepen client relationships.

Job Responsibilities

  • Champion and support your teammates' success and the goals of the bank, while fostering a culture of diversity
  • Build a book of business and deliver personalized investment solutions to your clients by relying on leadership and relationship-building skills. This will be done with a consistent focus on relationship management, not portfolio management
  • Demonstrate a deep understanding of financial markets and sound business judgement
  • Exhibit unwavering integrity that points toward doing right by clients at every opportunity
  • Demonstrate a passion for educating clients on the technology and channels available to them to better monitor, maintain, and handle their investments
  • Provide a holistic view of clients' needs and financial coaching beyond investments
  • Embrace digital innovations to help clients become more digitally confident and bank when, where, and how they want

Required Qualifications, Capabilities, and Skills

  • At least 2 years in a financial advisor role or equivalent financial services experience
  • Demonstrated success in client acquisition, cultivating and maintaining client relationships, and integrating with key partners
  • Demonstrated ability and commitment to goals-based planning and advice
  • A valid and active Series 7
  • A valid and active Series 66 (63/65) license is required or must be obtained within 60 days of starting in the role as a condition of employment
  • A valid and active Life, Health and Long Term Care Insurance license is required or must be obtained within 60 days of starting in the role as a condition of employment

Preferred Qualifications, Capabilities, and Skills

  • Certified Financial Planning (CFP) certification is preferred
  • Bachelor's degree preferred

Investment and insurance products are:

  • NOT FDIC INSURED
  • NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY
  • NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A. OR ANY OF ITS AFFILIATES
  • SUBJECT TO INVESTMENT RISKS, INCLUDING POSSIBLE LOSS OF THE PRINCIPAL AMOUNT INVESTED

Investment products and services are offered through J.P. Morgan Securities LLC (JPMS), a registered broker-dealer and investment advisor, member of FINRA and SIPC. Annuities are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. JPMS, CIA and JPMorgan Chase Bank, N.A. are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states.

Not Specified
Client Acquisition Specialist
Salary not disclosed
New York 4 days ago

We are a fast-growing marketing agency specializing in customer acquisition. Were hiring Client Acquisition Specialists who enjoy working with people and want to build real communication and marketing skills.

In this role, youll engage directly with customers during in-person campaigns, represent client brands, and help expand our clients customer base. No experience is required we provide full training, mentorship, and a clear path for advancement.

What Youll Do

  • Connect with customers face-to-face
  • Present client products and services
  • Build trust through professional communication
  • Track daily performance goals
  • Work with a motivated team

What We Offer

  • Training and coaching
  • Career growth and leadership opportunities
  • Supportive, team-oriented culture

Required qualifications:

  • Legally authorized to work in the United States
Not Specified
RCM Client Billing Manager
Salary not disclosed
Gilbert, AZ 3 days ago

Job Title: RCM Client Billing Manager

Department: Revenue Cycle Management (RCM)

Location: Onsite, Gilbert, AZ (preferred) or Remote

Compensation: $80K - $85K

Position Summary

The RCM Client Billing Manager is responsible for overseeing and optimizing the client daily billing operations, support denial management strategy, drive accountability across billing workflow within the Revenue Cycle Management department. This role ensures accurate, timely billing, client account management, revenue reporting, and compliance with contractual agreements. This role involves establishing and enforcing billing policies, overseeing accounts receivable, and ensuring the accuracy and timeliness of all billing-related activities.


Key Responsibilities

Client Billing & Revenue Management

  • Oversee client billing in accordance with contractual terms.
  • Ensure proper billing methodologies (percentage of collections, flat fee, hybrid models, etc.) are applied correctly.
  • Monitor accounts receivable and follow up on outstanding patient balances.
  • Reconcile revenue reports and validate billing data for accuracy and completeness.
  • Manage month-end close processes related to client billing.

Client Relationship Management

  • Serve as primary point of contact for client billing inquiries and issue resolution.
  • Partner with clients to review statements, payment trends, and revenue performance.
  • Conduct regular billing review meetings with clients as needed.
  • Ensure high levels of client satisfaction through timely and professional communication.

Reporting & Financial Analysis

  • Ability to create and interpret data analytics and reporting.
  • Monitor key performance indicators (KPIs) related to revenue cycle management and implement strategies for continuous improvement.
  • Identify discrepancies and implement corrective actions.
  • Provide executive-level reporting to leadership.

Compliance & Process Improvement

  • Ensure compliance with healthcare regulations, contractual obligations, and internal controls.
  • Develop and maintain billing policies and procedures.
  • Identify automation opportunities and workflow efficiencies.
  • Support audits and documentation requests.

Team Leadership

  • Supervise billing staff.
  • Provide training, performance management, and professional development.
  • Foster a culture of accountability, accuracy, and continuous improvement.


Qualifications

Education

  • Bachelor’s degree in Finance, Accounting, Healthcare Administration, Business, or related field required (Master’s preferred).


Experience

  • 5+ years of progressive experience in Revenue Cycle Management.
  • 3+ year prior supervisory or management experience preferred.
  • Experience with physician services billing strongly preferred.


Skills & Competencies

  • Strong knowledge of healthcare billing, coding, insurance claims, and collections processes
  • Exceptional Excel knowledge base and skill set required, including pivot tables.
  • Proficiency in RCM systems, EHR, clearing house, and financial reporting tools.
  • Excellent leadership, communication, and problem solving skills
  • Excellent analytical and problem-solving skills.
  • Strong client-facing communication skills.
  • High attention to detail and organizational skills.


Preferred Qualifications

  • Experience in multi-state healthcare organizations.
  • CPA, HFMA certification, or related credential preferred.
  • Knowledge of value-based care or risk-based contracts is a plus.
Not Specified
Human Resources Operations Manager
Salary not disclosed
Atlanta, GA 3 days ago

Join our client in Atlanta, Georgia as the Office and HR Operations Manager on a direct hire basis. Oversee office operations, HR functions, and cultural initiatives. Apply today!



Company Profile:

Construction Industry

Great Company Culture



Office and HR Operations Manager Role:

As the Office and HR Operations Manager, you will oversee home office operations while leading key HR administrative and talent coordination functions. This position clearly integrates office management and HR responsibilities, making it ideal for a professional who enjoys balancing people operations, executive support, compliance tracking, and culture initiatives.

Executive & Administrative Support

Provide direct support to the CEO, COO, CFO, Directors, and managers

Manage leadership calendars, meetings, reports, and presentations

Capture and distribute meeting notes

Maintain strict confidentiality and professionalism


Office Operations and Facilities Management

Oversee daily home office operations

Manage mail, shipping, supplies, printers, and workspace organization

Coordinate building maintenance, tenant requirements, and conference room logistics

Run weekly job update meetings and distribute minutes


HR Administration and Talent Coordination

Manage onboarding and offboarding processes and documentation

Coordinate recruiting efforts including resume review, interview scheduling, candidate communication, and phone screens

Track required training and certifications (OSHA-30, First Aid, Blue Card, etc.)

Support employee handbook updates and HR communications

Maintain Drug-Free Workplace compliance documentation


IT Liaison and Vendor Coordination

Serve as the in-office IT point of contact

Coordinate new hire technology setup and employee terminations

Track hardware and troubleshoot Wi-Fi, printers, A/V, and software basics

Escalate issues to the MSP and maintain IT SOP documentation


Marketing, Branding and Communications

Own LinkedIn content calendar and draft social posts

Produce monthly internal and quarterly external newsletters

Coordinate website updates and manage brand assets

Support conferences, award submissions, and marketing collateral


Events, Culture and Engagement

Plan birthdays, milestone celebrations, holiday parties, and all-hands meetings

Manage event budgets, vendors, and logistics

Maintain the annual culture calendar and propose new engagement ideas


Business Administration and Logistics

Track and renew contractor licenses, bonds, insurance documents, and COIs

Coordinate vehicle management needs (tolls, tags, insurance, claims)

Support apparel store management and branding vendor relationships



Office and HR Operations Manager Background Profile:

5+ years of experience in office administration and HR administration

Associate’s or Bachelor’s degree in Business Administration, Human Resources, or related field a plus

Experience with onboarding, recruiting coordination, compliance tracking, event planning, and IT vendor interaction

Proficiency in Microsoft Office

Experience with HRIS systems and carrier portals

Experience drafting newsletters and social media content

Strong communication skills with the ability to handle confidential information



Features and Benefits:

Medical, dental, and vision insurance

Paid Time Off and paid holidays

401k with company contribution

Professional development and training support

Collaborative, team-oriented culture

Direct visibility and partnership with executive leadership

Opportunity to influence employee experience and office culture

Stable, growing organization with long-term career potential

Not Specified
Human Resources Administrator
✦ New
Salary not disclosed
Hilliard, OH 1 day ago

Goyette Mechanicalis a respected mechanical contractor with a longstanding reputation for excellence. With locations across Michigan and Ohio, Goyette provides HVAC, plumbing, electrical, and mechanical services on commercial, industrial, and institutional projects.


The Company prides itself on delivering high-quality service while fostering strong partnerships with clients and employees alike.


The HR Administrator Position

The HR Administrator provides administrative and project support to the Human Resources team while helping maintain organized HR documentation, processes, internal resources, and assisting Goyette employees. A typical day may include assisting with HR compliance projects, maintaining employee records, supporting talent acquisition efforts, and managing HR documents and templates.


This role also supports the departmental initiatives, including coordination of the annual Christmas Candy Project, helping manage lists, timelines, packaging, and logistics.


The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities while maintaining strict confidentiality. Under the direction of Ohio HR leadership, this role supports ongoing improvements to HR processes and helps ensure the department operates efficiently.


Experience, Skills and Abilities for the HR Administrator Position

  • Bachelor’s degree in Human Resources, Business Administration, or related field
  • 1-2 years of HR experience preferred
  • Familiarity with HR processes such as onboarding, document management, confidentiality, FMLA, and compliance activities
  • Strong organizational and time management skills
  • Proficiency with Microsoft Office Applications
  • High level of integrity and ability to maintain strict confidentiality

Compensation, Benefits and Structure for the HR Administrator Position

This is a full-time, permanent position offering a competitive compensation package based on experience and qualifications. The Company offers a robust benefits plan including medical, dental, and vision insurance, 401(k) with company match, and paid time off. This opportunity also includes a supportive, team-oriented environment with room for professional growth.


The Recruitment Process for the HR Administrator Position

The recruitment process includes a combination of phone interviews, in-person meetings, skills assessments, and a pre-employment background check. The process, which is being facilitated by EctoHR, Inc., is designed to ensure a strong alignment between the candidate and the Company’s core values.


Goyette Mechanical is an Equal Opportunity Employer!

Not Specified
Client Support Specialist
Salary not disclosed
South Bend, IN 4 days ago

Company Description

Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

  • Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.

  • Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.

  • Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.

  • Dare to innovate:We challenge the status quo with creativity and innovation as our true north.

  • Better together:We check our egos at the door. We work together, so we win together.

Job Overview

The Client Support Specialist is a client facing position. The Specialist I operates as a member of a team to implement, configure, and maintain client data ingress, surveying and reporting throughout the lifecycle of the client's partnership with Press Ganey. With knowledge in PG applications and business procedures, they are responsible for gathering client specific requirements to configure platforms for surveying.

The Client Support Specialist should feel comfortable explaining complex topics and conceptualizing how various solutions work in a variety of use cases. The right candidate for this role will have an analytical approach and be able to match solutions for unique client business needs. This role requires a client centric focus to deliver prompt issue resolution, meet implementation timelines, target dates and internal service level agreements.

Duties and Responsibilities
  • Work within the Client Support team to address client data, surveying, and reporting requests
  • Facilitate the integration of business owner needs, and translate operational needs and workflow into system specifications and configuration requirements
  • Capture client requirements to appropriately configure products to meet client needs
  • Offer clients best practice workflow design and associated application configurations
  • Use tools to configure, test and validate all patient experience products
  • Responsible for client support throughout the implementation or on-going support cycle
  • Prioritize workload and manage timelines to meet client target dates for projects and implementations
  • Serve as first level support to triage, troubleshoot and find the right expert to quickly resolve client requests
  • Troubleshoot and resolve any issues while appropriately escalating to next level support or manager as needed
Qualifications
  • 1-2 years of relevant experience in information technology, health care, client facing project management or operations role
  • Experience working at or working with health systems
  • Excellent written and verbal communication skills are required
  • Excellent analytical, organization and problem-solving skills
  • Strong attention to detail
  • Proficiency with Microsoft Office (Excel, Word, Outlook, etc.)
  • Ability to handle stressful situations
Education
  • A bachelor's degree in economics, computer science, or a related field is required.
Special Working Conditions

Could require work beyond regular business hours.

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $50,000 to $54,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:legal-privacy/

Not Specified
Client Accounting Specialist I - AP (Tier II)
Salary not disclosed
Rochester, NY 2 days ago
Job Title: Client Accounting Specialist I - AP (Tier II)

Location: West Henrietta, New York, 14586


Duration: 6 months (Aprox)

Work Schedule: Monday - Friday, 9:00 AM - 6:00 PM


Description:

We are seeking a detail-oriented and proactive Accounts Receivable Associate to provide back-office support to our clients. This role is responsible for posting daily cash receipts, ensuring accuracy across all invoices, and identifying potential fraud through verification processes. The ideal candidate will thrive in a fast-paced environment and demonstrate strong analytical and organizational skills

Key Responsibilities:


  • Accurately post all incoming cash to the correct client accounts and invoices based on remittances provided.
  • Ensure all cash is processed and posted within the same business day.
  • Verify that all invoices have appropriate backup documentation and seek clarification on any discrepancies.
  • Follow up with internal teams to resolve missing or incorrect information.
  • Research, reconcile, and analyze all data received to ensure financial accuracy and compliance with company standards.
  • Maintain consistency and accuracy in accounting and financial transactions, adhering to internal controls and policies.
  • Monitor for and help identify potential fraudulent activity during verification processes.


Skill Requirements


  • Minimum 2 years of Accounts Receivable experience (high-volume cash application experience preferred).
  • High school diploma required
  • Strong understanding of accounting principles, particularly in accounts receivable processes.
  • Proven ability to manage a high volume of payments efficiently and accurately.
  • Proficient in Microsoft Excel and other accounting systems/software.
  • Excellent verbal and written communication skills.
  • Strong analytical, organizational, and time management skills.
  • Detail-oriented, customer-focused, and able to work under pressure with minimal supervision.


Education & Experience:


  • High school diploma required.
Not Specified
Designer - our client, Across the Aisle
Salary not disclosed
Washington, DC 4 days ago

Designer

Across the Aisle

Washington, D.C. (in office, 5X a week)


About our client, Across the Aisle


Since 2016, Across the Aisle™ — a nonpartisan, non-profit 501(c)(3) organization — has been providing young Americans (ages 14 to 35) with opportunities to learn, lead, and find bipartisan solutions to our country’s biggest challenges.


They work with experts from both sides of the aisle to empower voters with reliable facts and a framework to make their own informed decisions. ATA's leadership programs identify and prepare students and early-career professionals from both parties for decision-making positions on Capitol Hill, in the executive branch, and in other public service roles. Their core policy areas include fiscal issues like the national debt and the federal budget, as well as entitlement programs like Social Security and Medicare.


Position Description


Across a variety of media, the Designer will play a key role in helping us articulate our purpose and vision for meaningful political discourse: on social media, at in-person thought-leadership events and ambassador gatherings, in emails and newsletters, in presentations to senior political leaders and other stakeholders, and beyond. This is the perfect role for a flexible designer with a high attention to detail, and a tasteful, creative point of view. The Designer will report directly to the Creative Director, and will have visibility to senior leadership at the organization.

The ideal candidate has a portfolio that demonstrates terrific design craft across multiple media and applications. Someone with experience in print, digital/social, and branding, who can help bring thematic concepts and narratives to life. We’d love to see examples of a wide variety of design styles to demonstrate flexibility of visual expression. The Designer will be a team player through and through, with the flexibility to try new things, and the willingness to proactively roll up their sleeves and dive in no matter how small the task.


Core Duties


  • Together with the Creative Director, collaborate with program teams to develop consistent, innovative ideas and designs across the organization’s platforms
  • Working closely with the Communications team, develop compelling visual content and ideas to elevate our brand and reach on social media (X, Instagram, TikTok, LinkedIn, etc.)
  • Monitor and report on social media content trends, technology changes, and innovations
  • Concept, edit, and produce video for social platforms
  • Create and execute effective designs within established brand guidelines
  • Assist in preparation of assets for key meetings, including creating and editing presentations, with the highest level of design consistency and taste
  • Generate original visual executions that are exciting, compelling and the perfect articulation of a concept/theme and narrative
  • Design clear and eye-catching wayfinding, print materials, and other collateral for in-person stakeholder meetings
  • Developing work of the highest quality once we move into production
  • Staying abreast of new media formats and learn how to incorporate them into the work


Skills, Qualifications, and Aptitudes


  • Bachelor’s degree in Graphic Design, Advertising Design, or related art/design field and/or demonstrated experience
  • Solid understanding of color theory, branding, typography and composition principles
  • Experience with print, video, digital/social and presentation design
  • 3+ years of design experience; advertising, marketing, digital or branding experience preferred
  • Self-starter, with the ability manage a project from concept through execution
  • Exceptional communication and time-management skills
  • Strong Adobe Creative Suite experience required
  • Candidates should be motivated, enthusiastic, proactive, resourceful, trend-aware, hard working and have the ability to multi-task across multiple projects
  • Experience in the nonprofit sector, or on political campaigns, is a big plus


Please submit portfolio link on resume.


Benefits


AtA is proud to offer a generous benefits package, including:

  • 5% employer 401(k) match
  • Unlimited Paid Time Off
  • QSERHA Healthcare Plan
  • Mac Laptop & Desktop
  • TSA PreCheck and Clear Benefits


Salary commensurate with experience.

Not Specified
Client Advisor, Waikiki
🏢 RIMOWA
Salary not disclosed
Honolulu, HI 4 days ago

POSITION:

RIMOWA is seeking a highly accomplished and passionate Client Advisor. The Client Advisor is responsible for driving sales through exceptional client service, strong product knowledge, and deep understanding of the luxury retail environment. This role focuses on building lasting client relationships, delivering an outstanding in‑store experience, and contributing to the overall success of RIMOWA while serving as a true brand ambassador.


YOUR RESPONSIBILTIES:

Sales

  • Consistently achieve and surpass individual sales objectives, directly contributing to the store’s overall commercial success and prestige.
  • Serve as a true brand ambassador, conveying RIMOWA’s storied heritage, iconic designs, engineering, and uncompromising craftsmanship.
  • Curate and cultivate an exclusive and loyal client portfolio, building enduring relationships and driving sustained repeat business through personalized engagement, client appointments, and events.
  • Actively support and inspire colleagues, fostering a sophisticated, collaborative, and high-performance sales environment.

Customer Service

  • Embody the RIMOWA brand ethos at all times, presenting yourself with impeccable professionalism.
  • Deliver a seamless, white-glove post-purchase experience by meticulously managing client follow-ups, repairs, and service requests with discretion and care.
  • Anticipate client needs through an intimate knowledge of the brand’s history, new product launches, and the competitive luxury landscape.
  • Create memorable, elevated moments for every client, ensuring each interaction reflects the refinement synonymous with RIMOWA.

Operations

  • Execute all POS transactions with precision and efficiency.
  • Confidently open and close the store register in full compliance with company policies.
  • Participate proactively in inventory management while upholding the highest standards of loss prevention.
  • Maintain exceptional visual merchandising, ensuring the store consistently reflects a polished, luxurious, and inviting aesthetic.
  • Always uphold immaculate store presentation and operational readiness.


PROFILE:

  • Proven success in a premium or luxury retail environment
  • Demonstrated expertise in developing, nurturing, and retaining a discerning clientele; an established luxury client book is highly desirable.
  • Impeccable personal presentation with exceptional communication skills
  • Strong problem-solving capabilities, a refined attention to detail.
  • A deep appreciation for luxury craftsmanship, travel and elevated lifestyles.
  • Flexible availability, including evenings, weekends, and holidays.
  • Able to regularly lift and handle Items up to 20 lbs.
  • Multilingual In Spanish, French, Portuguese, and/or Mandarin a plus.
Not Specified
Client Advisor, Ala Moana
🏢 RIMOWA
Salary not disclosed
Honolulu, HI 4 days ago

POSITION:

RIMOWA is seeking a highly accomplished and passionate Client Advisor. The Client Advisor is responsible for driving sales through exceptional client service, strong product knowledge, and deep understanding of the luxury retail environment. This role focuses on building lasting client relationships, delivering an outstanding in‑store experience, and contributing to the overall success of RIMOWA while serving as a true brand ambassador.


YOUR RESPONSIBILTIES:

Sales

  • Consistently achieve and surpass individual sales objectives, directly contributing to the store’s overall commercial success and prestige.
  • Serve as a true brand ambassador, conveying RIMOWA’s storied heritage, iconic designs, engineering, and uncompromising craftsmanship.
  • Curate and cultivate an exclusive and loyal client portfolio, building enduring relationships and driving sustained repeat business through personalized engagement, client appointments, and events.
  • Actively support and inspire colleagues, fostering a sophisticated, collaborative, and high-performance sales environment.

Customer Service

  • Embody the RIMOWA brand ethos at all times, presenting yourself with impeccable professionalism.
  • Deliver a seamless, white-glove post-purchase experience by meticulously managing client follow-ups, repairs, and service requests with discretion and care.
  • Anticipate client needs through an intimate knowledge of the brand’s history, new product launches, and the competitive luxury landscape.
  • Create memorable, elevated moments for every client, ensuring each interaction reflects the refinement synonymous with RIMOWA.

Operations

  • Execute all POS transactions with precision and efficiency.
  • Confidently open and close the store register in full compliance with company policies.
  • Participate proactively in inventory management while upholding the highest standards of loss prevention.
  • Maintain exceptional visual merchandising, ensuring the store consistently reflects a polished, luxurious, and inviting aesthetic.
  • Always uphold immaculate store presentation and operational readiness.


PROFILE:

  • Proven success in a premium or luxury retail environment
  • Demonstrated expertise in developing, nurturing, and retaining a discerning clientele; an established luxury client book is highly desirable.
  • Impeccable personal presentation with exceptional communication skills
  • Strong problem-solving capabilities, a refined attention to detail.
  • A deep appreciation for luxury craftsmanship, travel and elevated lifestyles.
  • Flexible availability, including evenings, weekends, and holidays.
  • Able to regularly lift and handle Items up to 20 lbs.
  • Multilingual In Spanish, French, Portuguese, and/or Mandarin a plus.
Not Specified
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