Clearance Jobs in Usa

Spectra Tech, Inc. is URGENTLY hiring for Structural Engineers in Aiken, South Carolina. APPLY TODAY!

**Per diem is available for non-local candidates who live more than 100 miles away.**

Position Overview

We are looking for a Structural Engineer to support project and facilities engineering. Ideal candidates will have a strong structural background and be knowledgeable in piping supports and HVAC duct support. This role will focus on structural design reviews and supporting safety basis structural items that need to be addressed during projects. Familiarity with concrete foundations and steel structures is desired.

Job Responsibilities

• Support design efforts of modifications on existing facilities.
• Assist in the design and construction of infrastructure projects.
• Work with a team of multi-engineers in support of facility design and/or improvements.
• Perform structural analysis, including some calculations.
• GT Strudl or STAAD software experience is desired.
• Be able to perform walkdowns as needed.
• DOE experience preferred, but not required.

Essential Job Functions

• Structural analysis

Position Requirements (Special Training/License)

• Structural Engineering software experience: GT Strudl or STAAD is preferred

Qualifications

• B.S. in civil engineering, and at least 10 years of professional experience in the design and construction of infrastructure projects.
• Department of Energy clearance preferred, but not required.

At Spectra Tech, Inc., our recruitment team is powered by real people in real time—personally reviewing every application with care and integrity. We take pride in identifying and recruiting top-tier talent while maintaining full alignment with federal regulations, EEOC standards, and fair hiring practices that reflect our commitment to excellence and equity

Spectra Tech, Inc. is committed to hiring and retaining a diverse workforce. We are an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. We are also an E-verify employer.

Job Summary/Company: Sparks Group has partnered with a telecommunications company that is seeking a Document Manager for a direct hire opportunity. The Document Manager oversees the complete information lifecycle for assigned projects. This role is responsible for the systematic creation, organization, and secure storage of all project-related data to ensure seamless retrieval and operational efficiency. Please apply today!

Responsibilities:

• Regulatory Alignment: Standardize file organization by integrating industry best practices, U.S. Government policies, and internal requirements.
• CUI Oversight: Manage the end-to-end lifecycle of Controlled Unclassified Information (CUI), ensuring rigorous adherence to CMMC, NIST SP 800-171, and contract-specific marking and disposal protocols.
• Secure Infrastructure: Execute all tasks exclusively on government-approved devices and networks, maintaining strict compliance with encryption and cybersecurity mandates.
• Access Control: Develop and enforce secure file directories and naming conventions, configuring user permissions to maintain document confidentiality and integrity.
• Data Integrity: Oversee the accurate digitization, indexing, and physical filing of records to ensure 100% completeness within company databases.
• Storage Optimization: Proactively manage physical and digital storage capacity by forecasting needs and executing defensible disposition of expired records.
• Audit Readiness: Maintain "always-ready" documentation systems to facilitate immediate retrieval for internal audits, inventories, or federal reviews.
• Process Documentation: Formalize and maintain procedural manuals, compliance attestations, and security training logs as required by organizational policy and client contracts.
• Stakeholder Liaison: Partner with executive leadership, contractors, and federal clients to streamline the collection and processing of mission-critical documents.
• Analytics & Reporting: Generate comprehensive data reports on storage metrics, file statistics, and management activities to inform leadership decision-making.
• Information Protection: Utilize advanced encryption and secure disposal methods to prevent unauthorized access to sensitive or proprietary data.
• Additional tasks and duties as assigned

Qualifications/Background Profile:

• Education: Bachelor’s degree in Business Administration, Communications, Management, IT, or a related discipline is preferred.
• Proficiency in federal standards including FAR, DFARS, and CUI guidelines. Candidates should be well-versed in NIST SP 800-171 and CMMC frameworks.
• Strong understanding of federal records retention and disposition protocols, including NARA schedules and contract-specific lifecycle requirements.
• Willingness to undergo specialized training in internal procedures, advanced security protocols, and proprietary digital workflows.
• Proficient in Microsoft Office, especially Excel, Word, PowerPoint, and Project.
• Ability to obtain and maintain a U.S. government security clearance is required (Secret preferred).
• Candidates must successfully pass a comprehensive background check and pre-employment drug screening, with a commitment to periodic reinvestigations as required.
• U.S. citizenship is mandatory. All hires will be verified via E-Verify and must complete standard onboarding and EEO documentation.

Primary Duties and Responsibilities

Support Quality Control departments in duties including but not limited to:

• Conduct Analysis in compliance with cGMP requirements, compendia standards, and internal procedures. Performs Dietary supplement analysis to support manufacturing which includes instrumental and physical testing.
• Maintain accurate record of analysis and perform documentation to company standards. Perform laboratory analysis right the first time and document the results contemporaneously.
• Notify the manager immediately of nonconforming data or unexpected occurrences.
• Reviews and analyzes the stability samples and associated analytical data, prepares or assists in preparing Stability Summary Reports.
• Reviews/Checks of analytical data by following test methods/SOPs.
• Conducts laboratory investigation under the supervision of laboratory management.
• Organize work schedule to complete assigned tasks efficiently and on schedule.
• Ensures the laboratory is kept in a safe working environment and compliance with OSHA and other laboratory safety standards.
• Ensure and maintain retained samples.
• Pulling of samples.
• Organization of retaining cages.
• Oversight and Inspect production lines throughout the production run.
• Helping to eliminate errors/ Line Clearance
• Test and monitor the facility's environment for microbial contaminants.
• Water system, Air monitoring, Drains, Hoses and Sinks,
• Inspect, test, and release cleaned equipment
• Working closely with sanitation personnel
• Maintain the trending of data/results generated from the environmental monitoring and cleaning equipment verifications.
• Maintain laboratory equipment and assist in ordering laboratory supplies.
• Reagents, Microbiology media, Lab utensils, etc.
• Testing of raw materials, components, finished products, and stability.
• Send appropriate samples to 3rd party laboratories.
• Ensure lab testing is being conducted properly.
• Statistical sampling plans.
• Update laboratory reagents/chemicals list as needed.
• Write and revise Standard Operating Procedures, testing specifications, protocols, and reports as needed.
• Record all data and results in specified forms, record books or logbooks with accuracy.
• Assist with filing documents.
• Assist with cleaning/method validation studies.
• Locate opportunities for continuous improvement.
• Other duties as assigned by Quality Management.
• Travel required: approximately 10% between different locations

Qualifications

Qualifications include:

• Associate’s degree in science-related field
• 2-5 years experience in FDA-regulated Pharmaceutical, Nutraceuticals or the Food industry
• Basic knowledge of Microsoft Office
• Keen eye for detail
• Ability to work closely with co-workers
• Effective communication skills
• Strong problem-solving/troubleshooting skills
• Ability to multi-task in a fast-paced environment
• Organizational skills

Position Summary

The Director, Government Operations lead sand manages all daily operational activities supporting international and domestic air freight and air charter programs within the

Government Division. This role ensures compliance, efficiency, and exceptional service delivery on complex logistics missions. The Director operates at both a tactical and strategic level

bridging execution and strategy, by driving operational excellence, optimizing processes, and mentoring the team to deliver mission-critical results.

Position Summary

The Director, Government Operations leads and manages all daily operational activities supporting international and domestic air freight and air charter programs within the

Government Division. This role ensures compliance, efficiency, and exceptional service delivery on complex logistics missions. The Director operates at both a tactical and strategic level

bridging execution and strategy, by driving operational excellence, optimizing processes, and mentoring the team to deliver mission-critical results.

Core Responsibilities

Operational Leadership & Strategy

• Oversee day-to-day government logistics operations, ensuring compliance, efficiency, and mission success
• Collaborate with executive management to align daily operational performance with overall business objectives and growth targets.
• Manage budgets, monitor costs, and ensure alignment with market conditions and profitability goals.
• Oversee all charter and scheduled air operations, ensuring adherence to ITAR,EAR, TSA, and other applicable federal regulations.
• Ensure timely, accurate communication with clients and partners regarding shipment status, routing, and issue resolution.

Process Improvement & Quality Assurance

• Identify operational inefficiencies and recommend strategies to streamline processes, reduce costs, and increase productivity.
• Develop and enforce standardized procedures, KPIs, and performance tracking to maintain consistent service quality.

• Conduct regular quality audits to ensure compliance with internal standards, client requirements, and contractual obligations.
• Partner with leadership to drive continuous improvement initiatives across all operational channels.

Client & Vendor Relationship Management

• Serve as a senior point of contact for key clients, program managers, and agencies.
• Strengthen client relationships through proactive communication, problem-solving, and mission oversight.
• Oversee vendor performance, negotiate rates and service terms, and ensure vendors meet or exceed service level agreements.
• Collaborate with the VP, Operations and Business Development team to identify new government programs, contract vehicles, and client opportunities.

Team Leadership & Development

• Lead, coach, and develop Operations Coordinators and Managers, fostering accountability, ownership, and professional growth.
• Set clear performance expectations, monitor results, and provide mentorship to elevate team performance.
• Support recruitment, onboarding, and training of new operations staff.
• Promote a culture of collaboration, respect, and operational excellence aligned with company values.

Escalation & Risk Management

• Serve as the second level of escalation after managers for any operational issues or client concerns, resolving conflicts quickly and effectively.

• Proactively identify risks, anticipate potential disruptions, and execute contingency plans to ensure continuity of service.
• Maintain situational awareness of high-visibility or sensitive missions and intervene as necessary to safeguard outcomes.
• Ensure compliance with all government contract terms, security protocols, and industry regulations.

Shipment & Project Oversight

• Personally manage sensitive, high-priority, or inaugural client shipments to ensure flawless execution and customer satisfaction.
• Provide on-site cargo supervision during major project or charter moves, ensuring coordination between internal teams, vendors, and aircraft crews.
• Oversee all logistics documentation and reporting requirements for government shipments, including manifests, tracking, and compliance paperwork.

Reporting & Collaboration

• Prepare operational reports, dashboards, and performance summaries as required by the VP, Operations.
• Attend internal and client meetings to provide updates on mission performance, risks, and strategic initiatives.
• Collaborate closely with Finance, Compliance, Business Development, and Executive teams to ensure full alignment across all divisions.

Supervisory Responsibilities

Direct supervision of Operations Coordinators and Managers within the Government Operations Division. Provides mentorship, coaching, and performance management oversight. Current

operational bench of 4.

Work Environment

Professional office environment with occasional travel to airports, staging areas, and facilities. Standard office equipment (computers, phones, printers, etc.) is used routinely.

Position Type &Schedule

Full-time

Typical schedule: Monday through Friday,8:30 a.m. to 5:00 p.m. with current required in-office days of Tuesday and Wednesday or as required

Evening, weekend, or on-site mission support may be required as operational demands dictate.

Security Requirements

• Must be a U.S. citizen.
• Must be able to obtain and maintain a TS/SCI security clearance

Job title: Cyber Watch Officer (aka Soc Analyst)

Location: Fort Meade, MD 20755

Clearance: TS with SCI eligibility

Onsite: 5-days per week

Contract Type: 6 Months Contract to Perm

Start Date: ASAP

Cert: IAT Level II or higher certification (ex: Security+)

Salary Range: $130K-$150K (depending on Years of experience)

Day-to-Day

Our employer is looking for a SOC Analyst to sit at Fort Meade. This candidate will be responsible for interacting with the government customer and being their first line of defense regarding any cyber threats. This person should have outstanding customer service skills and basic knowledge in cyber using SIEM tools to monitor the network for malicious activity. This person will be ensuring its overall health through 24/7 monitoring, directing, controlling, coordination, de-conflicting, synchronizing, and reporting the status to other staff.

Desired Skills and Experience

• TS with SCI eligibility
• Bachelor degree and 4-12 YOE (above)
• DoD 8570 IAT level II or higher certification such as CompTIA Security+ CE, ISC2 SSCP, SANS GSEC needed for submission to opening!
• Experience monitoring the network for malicious activity using SIEM Tool like Wireshark, Splunk, Arcsight, Snort, Fireeye, PCAP, etc
• Knowledge of Cyber Incident Handling/Triage ( preparation, detection/analysis, containment, and post incident events)
• Experience creating reports and briefing senior leaders on current cyber threats affecting networks through the use of IDS tools.

Shifts: (Openings for each team are available)

• Team 2 (Mon-Thu 1300-2300)
• Team 3 (Mon-Thu 2100-0700)
• Team 4 (Fri - Sun
• Team 5 (Fri - Sun 1620 - 0540)

Project Coordinator (Contract – 3–4 Months)

Location: Norwalk, CA (Onsite)

Pay Rate: $23–$24/hour

Duration: Through end of June (approx. 3–4 months)

Start: ASAP – Interviews immediately

Overview

Our client is seeking a detail-oriented Project Coordinator to support a busy operations and engineering team through the end of June. This role is ideal for someone who enjoys managing high‑volume communication, organizing project documentation, and supporting project workflow within a fast‑paced environment. Candidates must be comfortable working in a warehouse/production setting and able to maintain high accuracy when handling multiple job codes and project packets.

Key Responsibilities

• Manage a high‑volume shared inbox and respond to incoming requests in a timely, organized manner

• Monitor and respond to instant messages via Microsoft Teams

• Prepare, assemble, and distribute project packets, including composing and finalizing documentation

• Perform data entry and tracking of job codes, ensuring accuracy and consistency

• Use Excel for sorting, filtering, and basic project tracking (advanced skills a plus)

• Collaborate with engineering, production, and warehouse teams to support project movement

• Maintain documentation accuracy and version control across all project materials

• Support ad‑hoc administrative and project tasks as needed

Preferred Experience

• Experience in technical, engineering, or manufacturing environments

• Ability to read or interpret engineering drawings (strongly preferred)

• Experience using NetSuite (preferred, not required)

• Strong attention to detail, especially when working with numeric job codes

• Comfortable working in a warehouse or operational floor environment

Qualifications

• 1–3 years of administrative, project coordination, or operations support experience

• Strong communication and organization skills

• Ability to multitask and manage shifting priorities

• Proficiency in Microsoft Excel (sorting and filtering required; advanced a plus)

• Must be able to start quickly and commit through the end of June

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

About Epirus

Epirus is a high-growth technology company developing solid-state, software-defined directed energy systems that enable unprecedented counter-electronics effects and power management solutions to optimize power efficiency in defense and commercial applications. With a constant emphasis on innovation, we are redefining the future of power to bring tomorrow’s capabilities to life, today. And that’s just the beginning.

Job Summary: Epirus is seeking a Field Service Representative (FSR) with the ability to provide a high level of technical and operational skills in support of Epirus High Power Microwave Counter Unmanned Aerial Systems (HPM-CUAS). This individual will report to the Sr. Manager of Field Operations and Sustainment and work as a member of a small team of FSR’s with a primary focus on the maintenance, training support and sustainment of fielded HPM assets. The FSR will directly support the maintenance of the fielded HPM-CUAS equipment, re-installation of Line repairable units (LRUs), training, integration, and sustainment of these solutions with existing client infrastructure at CONUS and OCONUS locations. Candidate will provide hands on support for HPM-CUAS technical, network, and integration projects. This position requires a high degree of technical skill, personal resilience and flexibility, strong interpersonal skills, and the ability to work as part of a cross-functional team in a variety of physical environments.

Responsibilities:

• Conduct temporary install / uninstall of HPM-CUAS systems in a variety of locations / environmental conditions to support client operations, test and evaluations, Tactics, Techniques and Procedure (TTP) / Doctrine development, and New Equipment Training (NET) courses.
• Conduct permanent / semi-permanent installs and continuing operational support, monitoring, and maintenance of HPM-CUAS systems in a variety of locations / environmental conditions to support client operations, test and evaluations, Tactics, Techniques and Procedure (TTP) / Doctrine development, and New Equipment Training (NET) courses.
• Make recommendations to the Field Operations and Sustainment Manager for equipment modifications / upgrades based on experience gained through testing and operational use of HPM-CUAS systems.
• Deploy overseas locations to perform technical inspections, system checks, fault diagnosis, identify cause of failures, and replace Line Repairable Unit (LRU), test and restore HPM-CUAS systems to full functionality.
• Conduct basic programming of HPM-CUAS systems (install / upgrade firmware, software upgrades, etc.).
• Work with the Epirus training and enablement team to develop and conduct training on the proper care, use, maintenance, and preventive maintenance of systems.

Basic Qualifications:

• Technical experience working as a field service representative installing, configuring, testing, maintaining, repairing, operating, and effectively training end users on how to operate equipment.
• Ability to provide technical advice and guidance on installation, adaptation, configuration and/or enhancement of company technical products, programs, and systems.
• Candidate must hold a valid U.S. passport or have ability to obtain a U.S. passport.
• Current SECRET security clearance is required.
• Bachelor’s Degree and four (4) years of experience with DoD and major systems or programs, OR, a high school diploma and eight (8) years of experience with DoD and major systems or programs
• 4 to 6 years of progressively responsible experience with CUAS Systems (RF Detection, Radar, EO/ IR Optical systems, Command and Control (C2) Systems.
• Experience working independently, or as a team member, to solve project and/or engineering problems.
• Strong mechanical aptitude; experience working with tools.
• Ability to use and communicate a wide variety of technical data from OEM manuals, engineering drawings, etc. to engineers as well as to non-technical system end users.
• Position requires daily interface with customers at numerous levels.
• Candidate must possess, and use, a high degree of tact and interpersonal communication skills in daily interactions with team members, clients, vendors, and end users.

Preferred Skills and Experience:

• Routine manual lifting of objects 50-80 pounds such as boxes and other equipment. Perform work in unusual and sometimes difficult positions such as climbing ladders; high lift equipment up to 40 feet, crawl spaces, above ceilings, etc. Manual dexterity required for frequent reaching, climbing, and lifting of moderate objects, operation of power and manual tools/equipment, and operating office equipment.

• Typical overseas assignments are frequently performed in both internal and external environments with a variety of weather conditions. Ability to work under extreme hot or cold weather conditions with exposure to dust or dirt is routine and may require the use of protective personal equipment (PPE).
• This position will require overseas travel. Candidates should be willing to be on travel / TDY away from their home location 90 – 120-day durations, in hazardous duty locations.
• FAA Part 107 certification

ITAR REQUIREMENTS:

• To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

People are the most important part of Epirus – and always come first. We don’t believe in the word impossible and are always asking “why not” as work to usher in a new paradigm of power efficiency. Our fast-growing team is agile, creative, and innovative. We support a culture of constant learning and sense of belonging among our team members and know that mentorship matters. We embrace diversity, equity, and inclusion in the workplace and beyond. To deliver on our mission, we are always looking for problem solvers, changemakers and innovators to join our fast-growing team.

LHH is seeking a Facilities Coordinator to support day‑to‑day office operations during an upcoming paternity leave in Atlanta, GA. While this role touches facilities, it is primarily focused on office management and administrative support, serving as the front‑line presence in a small, collaborative Atlanta office of approximately 15 staff members.

This organization is a nationally recognized civil and human rights nonprofit dedicated to advancing racial justice, equality, and an inclusive society. Through litigation, public policy advocacy, and public education, the organization works to protect fundamental rights and expand access to opportunity. This role offers the opportunity to support a purpose‑driven team where professionalism, care, and attention to detail directly support a meaningful mission.

Key Responsibilities

• Serve as the primary point of contact for the Atlanta office, greeting visitors and creating a warm, professional environment
• Act as front desk / receptionist, including answering and routing calls and assisting guests upon arrival
• Coordinate conference room setup, supplies, cleanliness, and overall office appearance
• Support new hire onboarding locally in partnership with IT and HR (workspace setup, access coordination, basic troubleshooting)
• Liaise with building management and external vendors for repairs, maintenance, extermination, locksmiths, electricians, copier technicians, and related services
• Monitor building systems (HVAC and security notifications) and coordinate responses as needed
• Support fire and safety compliance, including assisting with safety tours for new staff
• Manage within‑office moves and workspace adjustments
• Maintain office supply inventory (office, pantry, janitorial) and conduct vendor pricing research
• Build positive, professional relationships with building security and external partners
• Handle mailroom and delivery coordination, including certified mail and special deliveries
• Manage copying, scanning, document preparation, and quality control
• Assist with scheduling vendors and coordinating logistics for meetings or onsite events
• Provide general administrative support to ensure smooth daily operations

What Success Looks Like

• The office consistently feels organized, welcoming, and professional
• Visitors and staff are greeted with warmth and guided confidently
• Facilities and vendors are managed proactively and reliably
• Leadership trusts that office operations are handled with care, discretion, and attention to detail

Qualifications

• Experience in office administration, office management, or administrative coordination
• Excellent written communication skills, including professional emails and correspondence with strong attention to detail
• Tech‑savvy and comfortable learning new systems
• This is a safety‑sensitive role and requires a thorough background and reference check
• Experience working in environments with restricted access or soft security protocols (e.g., schools, hospitals, government offices)
• Polished, professional demeanor with strong office etiquette
• Reliable, dependable, and responsive
• Note: This role does not require security training, firearms experience, or facilities certifications.

Work Environment & Schedule

• Onsite
• Standard schedule: 8:30 AM – 5:00 PM (1‑hour lunch); 37.5‑hour work week
• Paid parking provided in the building (approximately $180/month covered)
• Reliable transportation required
• Organization observes all federal holidays

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

The Program Manager (PM) is a delivery leader responsible for supporting the day-to-day execution of a data center infrastructure services on behalf of IG Consulting. Working under the direction of a Senior Program Manager, the PM coordinates assigned workstreams, monitors crew activity, and ensures work is performed in compliance with our client’s Methods of Procedure (MOPs) and Standard Operating Procedures (SOPs). The PM does not perform technical work directly but is accountable for keeping assigned programs on schedule, on scope, and in line with quality and safety standards.

• Supports delivery of infrastructure services across data center campuses including high-density compute rack deployments, network infrastructure, structured cabling, break/fix operations, and rack lifecycle management
• Ensures crew activities on assigned programs follow current, approved MOPs and SOPs
• Reports to the Senior Program Manager and escalates issues, risks, and blockers in a timely manner

Core Responsibilities:

1. Program Coordination & Schedule Management

• Maintain and track program schedules for assigned workstreams, flagging schedule risks and dependencies to the Sr. PM
• Coordinate crew readiness, site access, and materials availability ahead of planned work activities
• Confirm crews have current, approved MOPs and SOPs in hand before any work begins
• Support weekly program reviews and status reporting, contributing updates on assigned programs
• Document and track action items, risks, and issues arising from daily execution

2. Infrastructure Service Delivery Oversight

• Coordinate day-to-day delivery across active service areas including high-density compute rack deployments (GB300 and similar), network infrastructure buildouts, structured cabling, break/fix operations, and rack installation and lifecycle management
• Monitor crew execution on assigned programs to ensure work is progressing per schedule and in compliance with specifications
• Confirm site readiness conditions are met prior to crew deployment — access, safety clearances, and materials in place
• Escalate execution issues, quality concerns, or MOP/SOP deviations to the Sr. PM immediately
• Support acceptance activities by ensuring team-produced documentation, test results, and as-built records are complete and accurate before submission to client

3. MOP/SOP Compliance & Quality Monitoring

• Verify that crews are executing against current, client-approved MOPs and SOPs for all assigned work activities
• Monitor quality checkpoints throughout execution and flag deviations or defects for resolution
• Support corrective action tracking when issues are identified during execution or acceptance testing
• Maintain accurate program documentation in alignment

4. Stakeholder Communication & Reporting

• Serve as a daily point of coordination for field supervisors, site leads, and crew members on assigned programs
• Communicate program status, risks, and crew updates to the Sr. PM on a regular cadence
• Support client-facing reporting by providing accurate, timely inputs on assigned workstreams
• Assist in preparing materials for governance forums, QBRs, and delivery reviews as directed

5. Team & Crew Support

• Coordinate with field supervisors and site leads to ensure crews are properly resourced and briefed for each work activity
• Support onboarding of new crew members to assigned programs, including site orientation and documentation review
• Reinforce a safety-first culture: ensure crew compliance with client EHS requirements, data center access protocols, and IG Consulting safety policies
• Escalate crew performance concerns, capacity gaps, or safety issues to the Sr. PM promptly

Qualifications Required:

• 2+ years of program or project coordination experience in data center, infrastructure, or technology deployment environments
• Ability to manage multiple concurrent workstreams and coordinate across field teams in a fast-paced environment
• Familiarity with MOP/SOP-driven execution environments and the importance of procedural compliance in live data center settings
• Strong organizational and communication skills — comfortable coordinating with crews, supervisors, and internal leadership
• Proficiency with program tracking tools: Microsoft Project, Smartsheet, or equivalent
• Familiarity with data center EHS requirements and safe work practices

Preferred:

• Experience supporting service delivery in hyperscaler data center environments (Microsoft, AWS, Google, Meta)
• Working familiarity with data center infrastructure service areas: compute rack deployments, network buildouts, structured cabling, and break/fix operations
• Experience coordinating field crews in live, access-controlled data center environments
• PMP, CAPM, or equivalent certification a plus

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, team-oriented environment where organization and attention to detail matter? If so, we’d love to meet you!

We’re seeking an amazing Customer Service Specialist to join a growing team in North Orange County. This role is perfect for someone who is proactive, collaborative, and highly organized, with strong communication and technical skills.

What You’ll Do

• Provide outstanding customer support via phone, email, and internal systems
• Manage scheduling, order processing, and customer follow-ups
• Maintain accurate records in ERP/SAP systems
• Collaborate cross-functionally with operations, sales, and leadership teams
• Resolve customer inquiries efficiently and professionally
• Ensure data accuracy and attention to detail in all transactions

What We’re Looking For

• Bilingual in Spanish (preferred but not required)
• Detail-oriented and highly organized
• Strong team player with a collaborative mindset
• Excellent verbal and written communication skills
• Comfortable managing scheduling and coordinating logistics
• Tech-savvy with experience in ERP systems (SAP knowledge strongly preferred)
• Ability to multitask and prioritize in a dynamic environment

Why Join Us?

• Supportive, team-driven culture
• Opportunity to grow and develop professionally
• Stable and thriving organization

Benefit offerings:

Benefits include medical, dental, vision, additional voluntary benefits, 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

LHH | Privacy Policy

View the Lee Hecht Harrison Privacy Policy here and learn more about how information is handled on the site. Please contact us if you require more information.