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Fulfillment Specialist - 20% Chewy.com Discount
✦ New
🏢 Chewy
Salary not disclosed
Reno, Nevada 1 day ago

Job Description:

Fulfillment Specialist – Full Time

Your Opportunity:

As a member of our Fulfillment Center and Warehouse Team, you'll thrive in an inclusive, safety-first work environment that values your individual ideas and perspectives. At Chewy, you'll be empowered to build, grow, and advance your skills - while contributing to the success of our team.

Why you'll love working here:

Across all Chewy roles and locations, you'll work within an encouraging and collaborative culture, receive competitive pay and wage increases, and make a positive impact on millions of pets and pet parents everywhere.

We offer the following benefits for our Team Members:

  • 20% Discount
  • Medical, Dental, Vision, FSA and HSA (eligibility on the 1st of the month following date of hire)
  • Life and Disability Insurance
  • 401(k) with company matching
  • Wellness benefits through Wellbeing @Chewy
  • Employee Assistance Program (EAP)
  • Paid Time Off: Team Members are eligible to accrue up to 80 hours of PTO their first year
  • Subsidized child, adult, and pet backup care through
  • Discounts on many items through the LifeMart Discount platform
  • The option to sign up for Payactiv's Earned Wage Access program and access a portion of the money you've already earned, before your regular payday!
  • Opportunity for wage increases starting after 3-months of service
  • Referral Bonuses - $500 per referral

What you'll do:

We focus on excellent customer service, and we take pride and phenomenal care in every order we fill for our customers – and their fuzzy family members. Fulfillment Specialists perform a wide range of warehouse functions, including:

  • Labeling, replenishing, box making, loading/unloading trailers, moving stowed product to various locations using a Forklift, etc.
  • Fulfilling and coordinating orders to ensure customer delivery process is efficient and accurate.
  • Crafting accurate shipping documentation for domestic shipments.
  • Safely and efficiently operating Powered Industrial Trucks (PIT) and material handling equipment to receive or transport product to storage and staging locations.

What you'll need:

  • Must be at least 18 years old.
  • This role requires the ability to read, write, and speak English in order to understand and follow safety procedures, interpret work instructions, complete required documentation, and communicate effectively with team members.
  • Understand and adhere to our safety guidelines and procedures.
  • Willing to be trained on PIT equipment—e.g., Movexx/Amigo, Walkie Stacker, Double Walkie Rider, etc.

Physical job requirements:

  • Walk up to 2 miles per shift.
  • Frequently lift up to 50 pounds.
  • Frequently lift up to 70 pounds using an optional team lift.
  • Rarely lift greater than 70+ pounds using a team lift.
  • Stand, push, pull, carry, squat, and kneel.
  • Climb up and down stairs (where applicable).

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact

To access Chewy's Customer Privacy Policy, please click here.

To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

The hourly range for this role is $12.74 - $19.23.
  • We offer the following benefits for our team members:
    • 20% Discount
    • Medical, Dental, Vision, FSA and HSA (eligibility on the 1st of the month following date of hire)
    • Life and Disability Insurance
    • 401(k) with company matching
    • Wellness benefits through Wellbeing @Chewy
    • Employee Assistance Program (EAP)
    • Paid Time Off: Team members are eligible to accrue up to 80 hours of PTO their first year
    • Subsidized child, adult, and pet backup care through
    • Discounts on many items through the LifeMart Discount platform
    • The option to sign up for Payactiv's Earned Wage Access program and access a portion of the money you've already earned, before your regular payday!
    • High volume and specialty positions are eligible for wage increases starting after 3-months of service
    • Referral Bonuses - $500 per referral

We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at .

Non-exempt hourly team members accrue paid time off (PTO) subject to manager approval. Non-exempt hourly team members in Fulfillment Centers and Customer Service are also eligible for additional unplanned unpaid time off (UTO). Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact

To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

Not Specified
Sr. Digital Product Manager, Petco.com Search & Discovery
✦ New
🏢 Petco
Salary not disclosed
Want to help pets live their best lives?
We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people.
  • Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
  • Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.
  • Let’s Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.
About Petco
We’re proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years — from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood — the boundless boops, missing slippers, late night zoomies and everything in between. And we’re here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.
Job Title: Sr. Digital Product Manager, Search & Discovery
General Summary
Responsible for driving the vision and execution of digital products (i.e., software applications), with a specific focus on enhancing search and discovery experiences, ensuring customers can easily find and engage with products across . Generally, works under minimal supervision on 1-3 features of medium complexity and/or an entire application. Working collaboratively with cross-functional teams to design, develop, and optimize solutions that drive innovation, improve customer satisfaction, and align with business goals.
Principle Duties and Responsibilities: (approximate percentage of time spent)
  • Studies end-user needs, defines product features and coordinates activities across teams to meet quality standards, project deadlines and business objectives. Activities include: gathering and writing requirements for medium and large application features; conducting competitive analyses; and using product discovery techniques to aid in prioritization of features (e.g., A/B, surveys, interviews, etc.). (60%)
  • Develops long-term product plans (i.e., roadmaps), and leads stakeholders through the roadmap process for assigned product(s). Activities include: conferring with engineering, marketing, clients, prospects, operations, legal and others, and developing financial models to aid in prioritization. (20%)
  • Monitors and reports on product utilization and identifies trends. (10%)
  • Provides guidance to less-experienced staff. (10%)
Minimum Qualifications
  • Bachelor’s degree in information technology, computer science, marketing, business administration or related field, 4+ years of experience as a Product Manager, preferably in e-commerce, search, or related digital products, or a similar role in an Agile, Scrum, Kanban or similar software application development and/or project management team environment, or an equivalent combination of education, experience and/or training.
  • Strong customer facing digital subject matter expertise with experience working on medium complexity features and/or an entire software application.
  • Experience with search technologies and platforms (e.g., , Solr, Algolia, or similar) is required.
  • Experience reviewing vendors and RFP processes for enterprise search platforms is preferred.
  • Proven track record of launching a search platform, from initial discovery through execution and successful launch.
  • Knowledge of A/B testing methodologies and experimentation platforms.
  • Familiarity with taxonomy design, product categorization, and search filtering.
Disclaimer
The above information on this description has been designed to indicate the general nature and level of work performed by employees assigned to this job (within this classification). It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required for employees assigned to this job.
#CORP
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.
Salary Range: $103,800.00 - $155,700.00
Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser, click the translate button to the right of your browser address bar. Additional instructions can be found here: Google Chrome Help .
Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: Google Chrome Ayuda.
Not Specified
Email Customer Service Representative
✦ New
Salary not disclosed
Tempe 1 day ago
Email Customer Service Representative Location: Scottsdale, AZ | Onsite COMPENSATION & SCHEDULE • Pay: $22.15/hour • Schedule: Must be available for a shift between 8:00 AM–10:00 PM, including at least one weekend day per week • Employment Type: Long-term temporary • Start Date: March 23 ROLE IMPACT The Email Customer Service Representative helps customers by answering questions about their event tickets quickly and accurately.

This role ensures customers have a smooth experience when ordering, changing, or canceling tickets and provides clear, friendly written communication at all times.

KEY RESPONSIBILITIES • Respond to inbound customer emails regarding event ticket orders, availability, cancellations, and date changes • Provide accurate information about event parking and parking passes • Use internal systems to research customer inquiries and process updates or adjustments • Maintain high standards of written communication and professionalism in every customer interaction • Support additional channels such as chat or phone as needed MINIMUM QUALIFICATIONS • 2+ years of experience in a call center, administrative, or office-based customer service role • Strong written communication and reading comprehension skills • High school diploma or equivalent required • Proven ability to manage multiple inquiries and maintain attention to detail • Commitment to long-term engagement in the role CORE TOOLS & SYSTEMS • Microsoft Outlook / Office Suite • CRM or ticketing systems (e.g., Zendesk, Salesforce Service Cloud, or similar) • Chat and telephony platforms PREFERRED SKILLS • Experience with event ticketing systems or e-commerce platforms • Familiarity with remote customer support environments • Strong problem-solving and time-management skills By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners.

Frequency varies for text messages.

Message and data rates may apply.

Carriers are not liable for delayed or undelivered messages.

You can reply STOP to cancel and HELP for help.

You can access our privacy policy at:
Not Specified
Email Production Specialist-SFMC
✦ New
Salary not disclosed
Moorestown, NJ 1 day ago

Job Description

We are seeking a detail-oriented Email Developer to handle the technical build and deployment of email campaigns. This role focuses on the hands-on development and implementation of emails using Salesforce Marketing Automation, working from client-provided specifications and creative assets.


Key Responsibilities

Email Development

- Code and build responsive email templates in Salesforce Marketing Automation based on client-supplied specifications

- Develop email campaigns using HTML/CSS and platform-specific scripting languages

- Implement dynamic content, personalization tokens, and conditional logic as specified

- Configure tracking parameters, links, and UTM codes according to requirements


*Data Management

- Import and manage subscriber data from client-provided databases into Salesforce Marketing Automation

- Perform data segmentation and list creation based on client criteria

- Ensure data integrity and compliance with email marketing regulations

- Execute data cleansing and deduplication processes as needed


Campaign Deployment

- Schedule and deploy email campaigns according to client timelines

- Conduct pre-deployment testing including rendering tests across email clients and devices

- Monitor campaign deployment for technical issues and resolve any sending errors

- Execute A/B tests as directed by client specifications


Technical Quality Assurance

- Perform thorough QA checks on all email code before deployment

- Debug HTML/CSS issues and ensure cross-client compatibility

- Verify correct data mapping and personalization tokens

- Validate that emails render properly across all major email clients and devices


Technical Documentation

- Generate post-deployment technical reports on delivery rates, bounces, and technical performance

- Document email build procedures and technical configurations

- Maintain deployment schedules and technical specifications

- Create and update development guidelines and code standards


 Required Qualifications

- 2+ years of hands-on email development experience with Salesforce Marketing Cloud or similar platforms

- Expert-level HTML/CSS skills specifically for email development

- Proficiency in AMPscript, SQL, or similar scripting languages for dynamic content

- Experience with responsive email design and mobile optimization

- Strong understanding of email client rendering quirks and workarounds

- Experience with data imports, list management, and segmentation

- Knowledge of email authentication protocols (SPF, DKIM, DMARC)

- Strong attention to detail and ability to follow technical specifications precisely


 Preferred Qualifications

- Salesforce Marketing Cloud Email Specialist or Developer certification

- Experience with email automation workflows and journey builders

- Knowledge of JavaScript for interactive email elements

- Familiarity with API integrations for data transfer

- Experience with version control systems (Git)

- Understanding of CAN-SPAM, GDPR, and other email compliance requirements


This position requires strong technical development skills and meticulous attention to code quality, with the ability to accurately build and deploy emails according to client specifications. The ideal candidate will be process-oriented and comfortable working with detailed technical requirements and tight deadlines. Preference will be given to candidates that can work onsite at our Moorestown, NJ location.

Not Specified
Marketing Specialist, Email & Retention
✦ New
🏢 Yami
Salary not disclosed
Brea, CA 1 day ago

About Yami:

Founded in 2013, Yami’s mission is to bring the world closer for everyone to experience and enjoy. We make it easy to discover exciting flavors and trending products from Asia. Named Inc. Magazine’s fastest growing start-up on the ”Inc. 500 List.”, we’re committed to connecting people with authentic food, beauty, home, and wellness experiences through our e-commerce platform, iOS, and Android apps.


Benefits & Compensation:

  • 401(k) matching
  • Health insurance: medical, vision, and dental
  • Paid time off (PTO): vacation, sick, and holidays
  • On-site gym/pool and game rooms
  • Employee discount
  • Coffee and snacks
  • $50-71K and above


Job Summary:

In this role, you will lead the strategy development and execution for Yami’s lifecycle marketing channels, with a focus on automating email, in-app messaging, mobile push notifications, and SMS. As an advocate for customer experience, you will serve as the primary point of contact for customer engagement and facilitate cross-functional collaboration.



Job Responsibilities:

  • Plan and execute strategic email, push, SMS, and in-app channels marketing campaigns, driving revenue growth and customer engagement. This includes conceptualizing campaigns, managing scheduling, writing compelling copy, and making HTML edits to support product launches, promotions, and cross-sell/up-sell initiatives.
  • Own performance tracking and reporting for all lifecycle channels.
  • Execute segmentation-based campaigns across lifecycle channels, customizing content, product selection, and offers by language site, customer segment, and category affinity.
  • Design and execute A/B and multivariate tests to optimize subject lines, creative content, cadence, segmentation, and timing, providing actionable insights to enhance email campaign performance.
  • Collaborate closely with cross-functional teams, including operations and design, to ensure smooth project launches and the ongoing optimization and enhancement of campaigns.
  • Assit in managing marketing automation processes to ensure accuracy and optimize effectiveness.
  • Other related projects as assigned.


Qualification (Required):

  • Bachelor’s degree in Business, Marketing, Communications, or related field.
  • 1+ year experience in developing lifecycle marketing programs (email, push, SMS, in-app, site, etc.; experience with enterprise-grade ESP preferred).
  • Strong attention to detail and ability to maintain high-quality standards in both content and execution.
  • Excellent copywriting skills, with experience crafting engaging and persuasive content across multiple platforms (e.g., social media, blogs, product descriptions).
  • Visual/Design sensibility to support communication and guide the customer journey through campaign assets.
  • Experience with segmentation, targeting, automation, and A/B testing.
  • Knowledge of customer conversion, re-engagement, and retention strategies.
  • Proficiency with analytics tools (e.g., Google Analytics, Tableau, GTM).
  • Ability to execute a vision through consensus, negotiation, and data-driven persuasion
  • Strong Excel skills; SQL and HTML proficiency preferred.
  • Keen awareness of social media trends and major e-commerce platforms, staying up-to-date with trends that impact marketing strategies and customer engagement.
  • Strong interest in marketing across categories such as food, beauty, and home, with a passion for creating impactful campaigns in these verticals.
  • Positive attitude and flexibility to adapt to evolving business needs, with a proactive approach to problem-solving in a fast-paced environment.
  • Customer-first mindset when approaching projects
  • Bilingual in English & Mandarin.
Not Specified
CRM Email Marketing Associate
✦ New
🏢 Adecco
Salary not disclosed
New York, NY 1 day ago

Job Title: Associate, CRM Marketing

Pay: $35-40/hr

Hybrid model Tues-Thurs onsite, Mon-Fri remote

*5 MONTH MATERNITY LEAVE COVERAGE



Our client is a global luxury fashion brand within a leading international house of brands, known for its modern aesthetic, strong digital presence, and innovative approach to customer engagement. The team is seeking a CRM Marketing Associate to support customer lifecycle marketing initiatives that drive engagement, retention, and revenue.

This role will manage the day-to-day execution of CRM campaigns across email and SMS, ensuring accurate and timely deployment while partnering with cross-functional teams including creative, e-commerce, and marketing.


Responsibilities

  • Execute CRM campaigns across email and SMS, including briefing, asset coordination, audience targeting, QA, and deployment.
  • Working a lot with creative assets and creating/managing a creative content calendar working a lot with the brands Outlet business.
  • Manage automated and triggered campaigns within Salesforce Marketing Cloud (ExactTarget), Bluecore, Cordial, and Attentive.
  • Maintain the CRM marketing calendar and communication roadmap, partnering with internal teams to ensure alignment and on-time delivery.
  • Track campaign performance and analyze key metrics such as open rate, conversion, revenue, and engagement, identifying optimization opportunities.
  • Produce regular reporting with insights and recommendations to improve campaign performance.
  • Serve as a key contact for ESP platform management including email setup, segmentation, testing, and troubleshooting.
  • Ensure best practices for email and SMS marketing compliance, QA processes, and data accuracy.


Qualifications

  • Bachelor’s degree required
  • 3+ years of digital marketing experience, including hands-on email marketing
  • Experience with a large-scale ESP, ideally Salesforce Marketing Cloud or Cordial
  • Experience executing and deploying email campaigns and working with personalization platforms such as Bluecore or similar tools
  • Strong understanding of email marketing best practices, segmentation, and lifecycle marketing strategies
  • Proficiency with Excel (Pivot Tables, VLOOKUP, etc.)
  • Strong analytical, organizational, and project management skills
  • Ability to manage multiple deadlines in a fast-paced, collaborative environment
  • Retail experience a PLUS
Not Specified
Email and Web Marketing Associate
✦ New
Salary not disclosed
Plano, TX 5 hours ago

Mission Statement: Calling the Christian-ish to Become Passionate Servants of Jesus Christ


At St. Andrew, we are a community of people seeking to live more like Jesus every day and to learn in deeper ways what it means to follow his teachings, live in community, and serve the world.


Summary

Under the direct supervision of the Sr. Marketing Manager, the Email and Web Marketing Associate is responsible for managing email marketing, website management, and campus signage. This role requires both technical expertise and marketing skills to effectively communicate the church's mission and engage our community through digital platforms. This position works both independently and within a team to respond to the marketing and advertising needs of St. Andrew and is a partner in ministry helping to fulfill the mission and vision of St. Andrew Methodist Church.


Essential Functions


Email Marketing

  • Develop and execute comprehensive email marketing strategy aligned with church calendar
  • Create and maintain email templates that reflect brand standards and optimize engagement
  • Build, segment, and manage email distribution lists ensuring data accuracy and compliance
  • Develop monthly email content calendar coordinating with sermon series, events, and ministry activities
  • Develop and execute various email newsletters every month to different target audiences
  • Coordinate with graphic designers to develop visual assets for email campaigns
  • Track and report on email metrics (open rates, click-through rates, conversions) with actionable insights


Website Management

  • Create, update, and maintain web pages in WordPress ensuring content accuracy and user experience
  • Manage relationship with external web development agency for ongoing site improvements
  • Work with the Creative Director and external partner to execute the website 2.0 update
  • Ensure website content is current, accessible, and mobile-optimized
  • Monitor website analytics and user behavior to inform content and design decisions
  • Implement SEO best practices to improve discoverability
  • Coordinate with St. Andrew partners to ensure website have accurate information


Campus Signage

  • Manage the digital signage messaging across the campus
  • Develop and execute a plan to rollout new digital boards in all key entrance areas
  • Seek opportunities to improve campus messaging for visitors in welcome areas like directional signage or informational boards


Competencies

  • 2-3+ years of experience in email marketing and website management
  • Proficiency with Constant Contact email marketing platform
  • WordPress experience including page building, plugin management, and basic troubleshooting
  • Understanding of HTML/CSS basics for email and web customization
  • Experience managing vendor/agency relationships
  • Familiarity with Google Analytics and email marketing analytics
  • Knowledge of email deliverability best practices and list management
  • Excellent writing and editing skills with attention to detail
  • Strong project management and organizational skills
  • Active engagement with and commitment to the church's mission and values
  • Self-motivated with ability to work independently and collaboratively
  • Problem-solver with both creative and analytical thinking
  • Adaptable to changing priorities in a dynamic ministry environment


Required Education and Experience

  • Bachelor’s degree in Marketing / Communications or related field required.
  • 3-5 years of experience in marketing preferred.


If interested in applying for this position, please submit your resume and statement of faith to


Position Type and Expected Hours of Work

This is an exempt full-time position at 36.5 hours per week. Work hours are Monday – Thursday, 8:30-5:00 and Fridays 8:30-1:00pm. Some evenings or other weekend hours required based on church event calendars and content needs.


Physical Demands

This is mostly a sedentary position with some filing. This position requires the ability to move equipment from one location to another and the ability to lift 25 pounds.






Not Specified
Email Support Specialist (Work From Home)
Salary not disclosed
Atlanta, WFH 3 days ago
We are seeking a detail-oriented and customer-focused Email Support Specialist to join our remote team.

In this role, you will assist customers by responding to inquiries through email, resolving issues, and providing helpful information about our products or services.

The ideal candidate has strong written communication skills and enjoys helping people.

Responsibilities: Respond to customer inquiries via email in a timely and professional manner Provide accurate information about products, services, and policies Resolve customer complaints and issues effectively Escalate complex issues to the appropriate department when necessary Maintain clear records of customer interactions Ensure high levels of customer satisfaction Requirements: Excellent written English communication skills Strong attention to detail Basic computer and typing skills Reliable internet connection and computer/laptop Ability to work independently and meet deadlines Previous customer support experience is a plus but not require Benefits: 100% Remote / Work From Home Flexible working schedule Competitive pay Training provided Supportive team environment
Remote working/work at home options are available for this role.
Not Specified
MIPC PLC Specialist Share LinkedIn Twitter Facebook Google Email
Salary not disclosed
Aston, PA 2 days ago


Job Description

Key Role Description



Responsibilities primarily involve day-to-day support of pipeline and terminal process control systems and associated applications, including, but not limited to, distributed regulatory control systems (SCADA and LDS systems), programmable logic controllers (PLCs), and process history data systems. Responsibilities also include support for the control portion of MIPC pipeline and terminal projects and day-to-day technical support to various other departments within the organization including operations, reliability, and IT. Much of the work is project-orientated and requires working on a number of projects and priorities simultaneously.



Role Specific Competencies



At Monroe, we have identified nine specific competencies we expect all leaders of our organization to possess. These competencies are incorporated as a part of our Selection, Performance Management /Review and Developmental processes. The competencies and activities for this role are detailed below:



Technical Knowledge - demonstrates the specific skills necessary for the assignments, understands the background and points of leverage to be effective in the role.



* Responds to the day-to-day needs of MIPC's pipeline and facilities, particularly where those needs are impacted by the process control or process data history systems.
* System Configuration and Administration.
* Databases and Graphical Displays for Control Room Operations
* System interfaces, business data processes, and reporting.
* Work with Regulatory Compliance, Operations, and Reliability and Maintenance Departments on projects to determine points that need to be brought back into the SCADA system when performing SCADA integration of remote field sites.
* Participate in detailed CAT and lineouts testing to meet regulatory requirements.
* Work closely with the IT and third-party SCADA vendor to configure and test communications from the SCADA System to remote PLC's and Flow Computers.
* Work with field personnel in a real-time environment to troubleshoot data problems and communication problems between the remote PLC site and SCADA.
* Work with the pipeline controllers to make sure the SCADA application is always providing them the ability to control the pipeline.
* Develops system application specifications utilizing business knowledge and tests developed programs to ensure proper functionality and implementation
* Provide 24x7 support to the Control Center
* Supports other functions such as:
o Communications troubleshooting (primary and backup)
o MIPC IT support
o Maximo programing liaison
o Leak detection support
o IT/PLC critical spare list development
o Cybersecurity training
o Other systems: TopTech, tank gauge system, Omni Flow Computers



Knowledge of Work Areas and Responsibilities - demonstrates a clear understanding of role and responsibilities within specific area, flexible and agile in adapting to changes or exploring opportunities and challenges.



Communications - Verbal and Written - includes written and verbal communications, delivers presentations and has good listening skills.



Problem Solving and Conflict Leadership - strives to understand contributing factors, works to resolve complex situations, and helps individuals to resolve conflicts.



Delivering Results - Sense of Urgency - defines appropriate goals, works toward achieving goals, articulates vision and steps for achievement, meets deadlines and provides timely status updates and follow-through.
* Responsiveness to off-hours, weekends and holidays issues may be required.



Teamwork/Cooperation - accountable to team, works to meet established deliverables, appreciates view of team members and is respectful of others.



Initiative - takes action, seeks new opportunities, and strives to see projects to completion.



Work Reliability/Quality - strives to eliminate errors, accurate work is a priority, and seeks opportunities to improve product/services.



Integrity and Trust - honest, accountable, upholds ethics standards and maintains confidentiality.



Experience and Skills

Education, Experience, and Skill Requirements



* Bachelor degree in Computer Science, Engineering or equivalent. Experience will be considered in lieu of degree.
* 2-5 years of experience with SCADA/PLC systems
* Gas, and/or Liquids pipeline experience preferred with a working knowledge of measurement technologies, process control automation, device protocols, networking, and telecommunications.
* Strong problem solving, technical, and functional skills with the ability to multi-task.
* Detail-oriented with strong analytical and troubleshooting skills and be willing to learn.
* A working knowledge of real-time systems, particularly SCADA systems or PLCs and RTUs is preferred.
* Solid Microsoft skills with an emphasis in advanced Excel. Pluses include; SQL and Microsoft development tools .Net and Visual Studio.
* A basic understanding of pipeline hydraulics.
* A basic understanding of PLC and RTU communication protocols and TCP/ IP communications.
* SCADA application with remote site integration experience.
* Familiarity with PHMSA Control Room Management (CRM) processes and guidelines.



65 % Inside Work 35% Outside Work 5 % Extreme Temperatures
10 % Excessive Noise 90 % Sitting 10 % Standing
90 % Operating Computer 20 % Lifting 40 lbs. 10 % Traveling
10 % Exposure to Hazards



Not Specified
Metals Supervisor Share LinkedIn Twitter Facebook Google Email
🏢 Monroe Energy
Salary not disclosed
Trainer, PA 2 days ago


Job Description

Key Role Description



The Metals Supervisor leads the mechanics and support crafts responsible for maintaining fixed equipment in the refinery. This includes, but is not limited to heaters, boilers, ducting, vessels, piping, valves, and structural steel. This role oversees union metals mechanics, contractors (union and non-union), and outside shops to successfully complete their tasks in a safe and cost-effective manner. The Metals Supervisor assures all maintenance work complies with applicable safety, engineering, safe work practice standards, laws, and regulations.



Role Specific Competencies



At Monroe, we have identified eleven specific competencies we expect all leaders of our organization to possess. These competencies are incorporated as a part of our Selection, Performance Management/Review and Developmental processes. The competencies and activities for this role are detailed below:



Technical Knowledge - demonstrates the specific skills necessary for the assignments, understands the background and points of leverage to be effective in the role.





  • Conduct morning tool box talks with work crews

  • Directs the daily activities of metals mechanics, metals contractors, and support crafts in maintaining refinery equipment and facilities

  • Achieves high levels of craft productivity through improved performance; solving problems, reliability and reducing costs.

  • Review Weekly Schedule and work packages for every job and provide to work crews. Communicate changes as required

  • Execute the Daily and Weekly Maintenance Schedules and communicate with Scheduler for any changes

  • Prepare & Lead Pre-Job Meetings

  • Adhere to the break-in work process and handle all Emergency / Break-In work as required

  • Follow job plans and communicate with Planner for needed changes

  • Provide Planner feedback for any planning deficiencies (Missed steps, materials, Man-hours, etc.)

  • Perform follow-up rounds with crews, both Monroe and contractor, regularly throughout shift (no greater than every two hours) Items to be evaluated include:







    • Following safe work practices

    • Barriers to success

    • Any required help to the crew

    • Job progress

    • Crew size and productivity

    • Work package available and job plan being followed



  • Enforce start, stop & break times

  • Work with others at peer level to ensure quick and efficient resolution to issues

  • Elevate issues promptly to Leadership when required

  • Confirm job plan steps in Maximo daily before 2:30 schedule meeting.

  • Review following week's schedule and provide feedback by end of shift Thursday before final version

  • Provide daily updates on all work under your supervision - accurate communication of end of shift status

  • Communicate status of on-going work with Operations and OMC

  • Arrange overtime & off-hour coverage for employees and contractors as required

  • Support reliability improvements

  • Support on-call maintenance system as needed throughout the year



Knowledge of Work Areas and Responsibilities - demonstrates a clear understanding of role and responsibilities within specific area, flexible and agile in adapting to changes or exploring opportunities and challenges.





  • Attends the daily scheduling meeting to communicate effectively with other Maintenance departments and Operations to resolve any scheduling issues, priority changes, and any problems between Crafts, Operations, Maintenance and other departments.

  • Consults with the Fixed Equipment Reliability Engineering group to improve reliability and ensure that maintenance work meets the requirements of mechanical, process, metallurgical and environmental codes, policies and standards.

  • Attends the daily morning maintenance and operations meeting to discuss any schedule breakers for the day and coordinate with other maintenance crafts on any exceptions to the daily schedule.

  • Initiates requisitions for required materials, tools and contractor services as required including tool room materials.

  • Reviews and approves employee's time.

  • Knows and consistently applies company policies, procedures and the collective bargaining agreement.



Communications - Verbal and Written - includes written and verbal communications, delivers presentations and has good listening skills.



Problem Solving and Conflict Leadership - strives to understand contributing factors, works to resolve complex situations, and helps individuals to resolve conflicts.



Delivering Results - Sense of Urgency - defines appropriate goals, works toward achieving goals, articulates vision and steps for achievement, meets deadlines and provides timely status updates and follow-through.



Teamwork/Cooperation - accountable to team, works to meet established deliverables, appreciates view of team members and is respectful of others.



Initiative - takes action, seeks new opportunities, and strives to see projects to completion.



Work Reliability/Quality - strives to eliminate errors, accurate work is a priority, and seeks opportunities to improve product/services.



Integrity and Trust - honest, accountable, upholds ethics standards and maintains confidentiality.



Leadership Capability - provides strong leadership, sets a good example, skilled decision maker, motivator and encourager.



People Development/Coaching - offers feedback, coaches employees appropriately, rewards employees wisely, takes mentoring role, challenges and develops employees and offers opportunity.





  • Interacts with direct reports on a daily basis to ensure clear and open communications; alignment with goals and objectives; and to proactively address progress, concerns and questions.



Experience and Skills

Education, Experience, and Skill Requirements



Minimum Qualifications:





  • 5 years of maintenance supervisory experience in a high-risk industry such as refining, petrochemical, or chemical processing.

  • High School Diploma or equivalent experience required; AA or BS Degree preferred.



    • Proficient with Microsoft Word, Outlook, and Excel as well as CMMS software.

    • Demonstrated proficiency in all of Role Specific Competencies.





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