Caesar Cipher Translator Decoder And Encoder Jobs No Experience Jobs in Usa

We advance science so that we all have more time with the people we love.

The Senior/Principal Business Manager will serve as a strategic advisor and thought partner to senior leadership within the gRED Translational Medicine organization. This individual will play a critical role in driving cross-functional alignment, enabling business planning and operational excellence, and ensuring the successful execution of strategic priorities. The role requires strong business acumen, systems thinking, and the ability to influence and partner across multiple levels and functions. The Business Manager also enables leadership team effectiveness by shaping agendas, connecting strategic dots, and anticipating organizational needs. With a strong grasp of the enterprise landscape, the Senior Business Manager proactively connects strategic priorities to execution, facilitates sound decision-making, and identifies opportunities to strengthen how the organization operates, collaborates, and delivers impact.

As a valuable member on the Translational Medicine team you will be:

• Serving as a strategic thought partner to senior functional leaders (Director and Vice President level), providing insights and driving aligned decision-making in support of organizational goals.
• Leading short- and long-term business planning efforts, including annual planning cycles, resource allocation, budget forecasting, and functional goal setting.
• Driving leadership team operating rhythm, ensuring effective prioritization, focus, and delivery on strategic objectives.
• Anticipating emerging needs, risks, and opportunities across the organization and proactively frames options for leadership consideration.
• Facilitating effective leadership and project team operationsdesigning and executing agendas, preparing briefing materials, and ensuring clarity of decisions, follow-ups, and outcomes.
• Connecting the dots across initiatives and stakeholders, identifying interdependencies and proactively addressing risks and opportunities.
• Synthesizing data and perspectives to support informed decision-making, including preparing pre-reads, strategic recommendations, and decision frameworks for leadership discussions.
• Driving planning and execution of strategic initiatives and change efforts that support the function's success and alignment with gRED and enterprise priorities.
• Advising on and contributes to solutions for complex challenges, offering structure, process, and creative thinking to move initiatives forward.
• Supporting key people and culture activitiessuch as functional offsites, recognition programs, and engagement initiativeshelping to foster a high-performance, inclusive, and purpose-driven environment.
• Acting as a connector across teams, promoting collaboration, shared accountability, and alignment toward common goals.
• Supporting communication strategies to ensure transparency, clarity, and engagement across stakeholders and organizational levels.
• Bringing a strong enterprise mindset, continuously linking functional goals to broader strategic context and organizational objectives.

• A skilled communicator with strong written, verbal, and presentation abilitiesable to synthesize and convey complex information clearly and effectively to diverse audiences.
• Highly organized, with exceptional program and project management capabilities.
• Trusted relationship builder who fosters collaboration, psychological safety, and transparency across teams and leadership levels.
• Agile and resourceful in navigating ambiguity and shifting priorities, with a proactive and solutions-oriented mindset.
• Adept at identifying process improvements and delivering business impact through operational excellence.
• Demonstrated experience in business management disciplines such as:
  • Strategic planning
  • Organizational development
  • Project and portfolio management
  • Business process improvement
  • Change management
  • Internal communications and engagement
• Proven success leading cross-functional initiatives in complex matrixed environments.
• Background in clinical development, drug development, or translational research is preferred.
• Strong understanding of enterprise functions, organizational dynamics, and business operations.
• Formal degree preferred; equivalent training and experience will be considered.
• Additional training or certification (e.g., PMP, Six Sigma, Design Thinking, Agile) is a plus.

Relocation benefits are not available for this job posting.

The expected salary range for this position based on the primary location of California for Senior Business Manager is $144,000-$267,400 and Principal Business Manager is $156,500-$290,700. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.

Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form: Accommodations for Applicants.

About Pinterest:

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.

Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace theflexibility to do your best work. Creating a career you love? It's Possible.

At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI.

Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.

This role sits at the intersection of advertiser experience and ad creative, owning the tools and workflows that help advertisers create, manage, and optimize the right ad for the right Pinner at scale. You'll shape how creative assets are uploaded, organized, and activated across campaigns, including new AIpowered and automated solutions. Your work will directly impact how efficiently advertisers of all sizes can create onbrand, highperforming campaigns, and will be a key driver of Pinterest Ads revenue growth.

What you'll do:

• 
  
• Own and evolve core surfaces in Ads Manager, where advertisers of all sizes plan, buy, optimize, and measure their campaigns.
  
• Build endtoend solutions that help advertisers upload, manage, and promote ad creatives, including creative libraries, templates, and creative automation tools.
  
• Partner closely with engineering, design, data science, marketing, sales, and operations to define, align on, and ship improvements for both selfserve and managed advertisers, across global markets.
  
• Deeply understand advertiser and agency workflows through research, data, and customer conversations; translate those insights into clear product requirements and roadmaps.
  
• Explore and ship AIpowered and automated creative solutions that help advertisers scale highquality Pinterestnative creative.
  

What we're looking for:

• 
  
• Experience with digital advertising and performance marketing: You understand performance ads concepts (e.g., optimization goals, bidding, attribution, creative testing) and how creative impacts performance.
  
• Strong product discovery skills: You're comfortable talking to customers, mapping workflows, validating problems, and translating insights into clear product strategies and roadmaps.
  
• Proven success leading crossfunctional teams: You've driven alignment and shipped products with engineering, design, marketing, sales, and operations partners in a fastpaced environment.
  
• Comfort with ambiguity and a bias for action: You can bring clarity to ambiguous problem spaces and move quickly while keeping stakeholders informed.
  
• Excellent communication of complex topics: You can explain technical concepts and tradeoffs to nontechnical audiences and drive clear decisions.
  
• Bachelor's degree in a relevant field such as Computer Science, or equivalent experience
  

Relocation Statement:

• 
  
• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
  

• 
  
• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
  
• This role will need to be in the office for in-person collaboration 1-2 times/quarter and therefore can be situated anywhere in the country.
  

#LI-REMOTE
#LI-REX

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

Our Commitment to Inclusion:

JOB TITLE: CX Experience Architect

LOCATION: Newark, DE

INDUSTRY: Banking

JOB DESCRIPTION:

We are seeking a CX Experience Architect who is passionate about shaping seamless customer journeys and translating insights into impactful experiences. In this role, you will design and optimize end-to-end connected customer journeys while partnering with cross-functional teams to operationalize omnichannel orchestration and drive continuous improvement.

The ideal candidate blends systems thinking, data analysis, and creative problem-solving to elevate customer interactions across all touchpoints.

RESPONSIBILITIES:

Journey Design & Experience Development

• Design end-to-end connected customer journey frameworks, mapping data, systems, and touchpoints across channels and platforms.
• Analyze customer interactions to identify friction points, gaps, and opportunities for improvement.
• Develop journey maps, service blueprints, and experience flows to visualize the holistic customer experience.

Omnichannel Orchestration

• Partner with platform teams to operationalize omnichannel orchestration using tools such as Adobe Journey Optimizer, Salesforce Marketing Cloud, and similar platforms.
• Define and implement rules for cross-channel triggers, contextual content delivery, and personalized engagement.
• Ensure seamless integration of data and systems to support real-time, adaptive customer experiences.

Measurement & Continuous Improvement

• Collaborate with Data and Analytics teams to establish success metrics such as NPS, CSAT, conversion rates, and journey completion.
• Use analytics, customer feedback, and experimentation (A/B testing, usability studies) to prioritize and drive improvements.
• Stay current on industry best practices and emerging technologies related to customer experience and journey orchestration.

Collaboration & Communication

• Serve as the experience lead within cross-functional pods or squads and participate in backlog grooming, stand-ups, critiques, and reviews.
• Align scope, risks, and sequencing with Product Management, Engineering, and other stakeholders.
• Present experience strategies and design rationale clearly to both technical and non-technical audiences.
• Facilitate design reviews and incorporate stakeholder feedback while maintaining customer clarity and consistency.
• Provide guidance and coaching to cross-functional partners on CX best practices.

REQUIREMENTS:

• 5+ years of experience in Customer Experience (CX), Experience Architecture, or a related field working within cross-functional teams.
• Proven experience designing and optimizing customer journeys across digital channels.
• Proficiency in journey mapping, service blueprinting, and omnichannel orchestration platforms (Adobe, Salesforce, or similar).
• Strong analytical skills with the ability to translate data insights into actionable strategies.
• Excellent written and verbal communication skills with strong presentation abilities.
• Experience planning and interpreting usability tests and A/B testing.
• Ability to support experience decisions using data and research insights.
• Growth mindset and willingness to learn new tools and approaches.

ABOUT THEORIS:

Our goal is to Fuel Your Career! As a Theoris team member, you join a culture based on people-centered values and an environment that fosters both personal and professional growth. We build long-term relationships with our clients and our consultants. With over 30 years of building strong relationships in the industry, we’re uniquely positioned to make the right connections. This knowledge is used to find the right job placement. Our recruiting teams are experts dedicated to the information technology and engineering staffing space and are highly respected by our client base.

Hiring CDL-A Truck Drivers

REAL EARNING POWER - Up to $92,000 per year*
STEADY HOURS, SERIOUS PAY - $24.50-$25.50 per hour
THE DEDICATED ROUTE FOR YOU - Home every day, no-touch freight

Why Drive for Buddy Moore?

Buddy Moore puts drivers first-with strong weekly pay, weekly home time, and dry van freight that keeps you earning instead of waiting. We operate with a driver-focused culture built on stability, respect, and real career longevity. Our freight network runs through the Southeast and Mideast, giving drivers miles they can count on and a routine that supports life beyond the road.

We're hiring in your local area! If you're looking for a carrier that values your time, pays you well, and keeps your truck running right, Buddy Moore has the opportunities that fit.

Dedicated CDL-A Truck Driver Details

• 
  
• Hourly pay that adds up fast. Earn $24.50/hr on day shift and $25.50/hr on night shift, translating to $1,700-$1,800 per week and $88,000-$92,000 per year on average*.
  
• Home daily, every shift. Get back to your own bed every day while still earning strong weekly pay on a high-volume dedicated account.
  
• Dedicated lane, predictable rhythm. Run a consistent route between Crandall, GA and Bowling Green, KY and back - part of a 24-hour operation moving 22 loads per day, keeping freight steady and drivers rolling.
  
• No-touch freight, smoother shifts. Focus on driving, not loading. This position runs no-touch freight so your time stays behind the wheel.
  
• Hiring out of Crandall, GA. Join a high-performing dedicated team with steady demand and dependable lanes.
  

Benefits That Back You Up

• 
  
• Full benefits fast. Medical, dental, vision, and 401(k) available after 30 days of employment.
  
• Paid time off that pays well. Enjoy paid holidays and vacation time, plus company-paid life insurance.
  
• Extra pay that adds up. Earn $75/day weekend pay, plus per diem, detention, layover, and breakdown pay.
  
• Bonuses that reward your commitment. Get $1,500 orientation pay, a $2,000 referral bonus, and a $4,000 retention bonus at your one-year mark.
  
• Comforts that make the road easier. Pet & rider policies, modern equipment, and a fully equipped driver lounge.
  

*All pay & bonus amounts may vary by job type, location, experience level, and performance and are subject to change based on company discretion. Talk with a recruiter to confirm specific details.

There is no deadline to apply. Applications are accepted on an ongoing basis.

Minimum Hiring Requirements

• 
  
• Valid Class A CDL
  
• 1+ years of OTR experience
  
• Must be 22 years or older
  

Job Type: Full-time

Work Location: On the road

Reference Number: 44

Director of FP&A - Ronkonkowa NY - Manufacturing/Consumer Goods

Our team is working with a leading manufacturer & online retailer of health products looking to hire a Director of FP&A to their growing team. Reporting to the CFO, the  role will lead budgeting, forecasting, and long-range planning across manufacturing, supply chain, and commercial operations, acting as a strategic partner to leadership. The position oversees production budgets, standard costs, and monthly variance reporting, while analyzing COGS, inventory, and gross margin performance to drive operational efficiency and profitability. The role also supports pricing, trade spend, working capital optimization, and capital investment decisions, delivering clear financial insights that inform strategic and day-to-day business decisions.

This role is a full time hybrid position (3 days in 2 at home) that will offer between 190-220K base, bonus, & excellent benefits. If you are interested in this opportunity, please reach out to Vincenzo Kulturides directly at

Responsibilities:

• Lead the annual operating plan, long-range strategic planning, and rolling forecast processes across manufacturing, supply chain, and commercial functions.

• Partner with Operations to develop detailed production budgets, labor and overhead models, and standard cost assumptions.

• Build and maintain robust financial models to analyze capacity utilization, SKU-level profitability, product mix, and pricing strategies.

• Oversee monthly financial reporting packages, including variance analysis (volume, price, mix, labor, overhead, absorption) and actionable commentary for senior leadership.

• Analyze cost of goods sold (COGS), manufacturing variances, inventory reserves, and gross margin drivers; provide insights to improve operational efficiency and profitability.

• Support inventory planning and working capital optimization, including slow-moving and obsolete inventory analysis.

• Collaborate with Supply Chain and Procurement on raw material cost forecasting, vendor pricing trends, and contract impact analysis.

• Develop dashboards and KPIs to monitor plant performance, production yields, scrap rates, and throughput metrics.

• Partner with Sales and Marketing to evaluate promotional effectiveness, customer profitability, and trade spend ROI.

• Support capital expenditure planning, including ROI analysis and post-investment performance tracking.

• Enhance financial systems, reporting automation, and data integrity.

• Present financial results and strategic recommendations to executive leadership.

Qualifications: 

• 12+ years of progressive FP&A experience, preferably within consumer goods, CPG, or manufacturing environments.

• Strong understanding of standard costing, absorption accounting, and manufacturing variance analysis.

• Advanced financial modeling skills with the ability to translate complex data into clear business insights.

• Experience supporting multi-channel distribution (e-commerce, retail, wholesale) is a plus.

• ERP system experience required; experience with NetSuite or similar platforms strongly preferred.

• CPA, MBA, or CMA preferred.

• Strong executive presence with the ability to influence cross-functional stakeholders.

Impact you will make

We are seeking an experienced Product Manager to lead the vision, strategy, and execution of our Patient Experience and Denials Prevention analytics products focused on healthcare revenue workflows in healthcare. This role provides both strategic and people leadership, overseeing a team of Product Owners while working cross-functionally to ensure our solutions deliver measurable value to healthcare providers.

The Product Manager will collaborate closely with the Sr. Director of Product Management and fellow Product Managers to define portfolio strategy and drive cross-product alignment. This role is responsible for turning market needs and business goals into actionable roadmaps, partnering across the organization to deliver high-impact analytics products that support operational efficiency and financial performance in the revenue cycle.

Responsibilities:

• 
  
  
• Lead the product direction for a defined domain, including shaping the roadmap, aligning with business objectives, and ensuring successful delivery
  
  
• Manage and mentor a team of Product Owners, supporting their development and ensuring clear priorities and execution
  
  
• Collaborate with other Product Managers and the Sr. Director of Product Management to develop and maintain an integrated product portfolio strategy
  
  
• Translate customer and market needs into business cases, value propositions, and prioritization frameworks
  
  
• Guide cross-functional teams through the product lifecycle, from ideation to delivery and adoption
  
  
• Ensure strong coordination with Engineering, UX, Data Science, Marketing, and Customer Success teams
  
  
• Monitor product performance through defined KPIs and partner on go-to-market and enablement activities
  
  
• Maintain subject matter expertise in revenue management and revenue recovery workflows
  
  

Qualifications:

• 
  
  
• 5+ years of experience in product management or related roles, with 2+ years of team leadership preferred
  
  
• Proven ability to manage and mentor Product Owners or similar roles
  
  
• Strong collaboration and communication skills, with experience leading through influence across departments
  
  
• Deep understanding of the healthcare revenue cycle, particularly revenue recovery processes
  
  
• Experience with analytics, SaaS, or data-driven solutions in a regulated or healthcare setting
  
  
• Strategic thinker with strong execution skills and attention to measurable outcomes
  
  

What we would like to see

• 
  
  
• Experience with process diagrams and flowcharts (MS Visio, Draw IO, etc.)
  
  
• Experience in a customer-facing role
  
  
• SQL and database knowledge a plus
  
  

About FinThrive

FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit /why-finthrive.

Award-winning Culture of Customer-centricity and Reliability

At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture.

Our Perks and Benefits

FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit /careers-benefits.

FinThrive's Core Values and Expectations

• 
  
  
• Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
  
  
• Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
  
  

The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Know Your Rights
Pay Transparency Notice

FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO

| FinThrive Careers | FinThrive Benefits & Perks | Physical Demands

Role: Engagement Manager– Digital Health Experience

Location: Remote (U.S.)

Duration: 6-Month Contract

Working Time Zone: PST (Pacific Time Zone)

Position Overview

We are seeking a Engagement Manager– Digital Health Experience to lead the deployment, adoption, and engagement optimization of mobile digital health applications within the U.S. healthcare ecosystem. This role requires a hands-on professional with strong experience in launching digital health platforms, managing deployments, and driving sustained patient engagement through data-driven engagement strategies.

The ideal candidate will have experience deploying consumer-facing healthcare applications used by patients across providers and payer organizations, while leveraging engagement tools and analytics platforms to improve patient adoption, retention, and usage metrics such as DAU/MAU.

This role will work closely with product, engineering, digital marketing, and care management teams to ensure successful rollout of mobile applications and to design engagement loops that increase patient participation and long-term platform usage.

Key Responsibilities

• Lead deployment and rollout of mobile digital health applications across healthcare provider or payer environments.
• Manage end-to-end implementation and project management of digital health platforms, ensuring successful launches and smooth adoption by patient populations.
• Design and implement patient engagement strategies and engagement loops to drive consistent application usage and retention.
• Utilize engagement platforms such as , Intercom, Mixpanel, or similar tools to design communication workflows, patient messaging, and engagement campaigns.
• Monitor and optimize digital engagement metrics, including DAU, MAU, retention rates, and user engagement trends.
• Analyze user behavior data and analytics to improve patient onboarding, engagement journeys, and digital experience.
• Collaborate with product, analytics, and engineering teams to continuously enhance patient engagement features and workflows.
• Coordinate with healthcare stakeholders to ensure digital tools align with clinical workflows and patient care programs.

Required Qualifications

• Strong experience in deploying and managing digital health applications within healthcare provider or payer environments.
• Hands-on experience in project management and platform implementation for consumer-facing digital products.
• Experience driving user engagement, retention, and adoption for mobile or digital applications.
• Familiarity with engagement platforms such as , Intercom, Mixpanel, or similar customer engagement and analytics tools.
• Experience tracking and optimizing digital engagement metrics such as DAU, MAU, retention, and user lifecycle engagement.
• Strong analytical and problem-solving skills with the ability to translate data insights into engagement improvements.

Preferred Qualifications

• Experience working within digital health, healthcare technology, or healthcare consumer platforms.
• Familiarity with healthcare ecosystems including provider systems, payer platforms, and patient engagement solutions.
• Experience integrating engagement tools with mobile health applications or digital health platforms.
• Background working with health systems, health plans, digital health startups, or healthcare technology consulting firms.

At CALPAK, we design thoughtfully crafted travel goods that make movement easier, more joyful, and more personal. As a fast-growing, digitally native brand, our relationship with customers extends far beyond the product itself and is built on trust, responsiveness, and a genuine commitment to care at every touchpoint.

We are seeking an experienced Customer Experience Manager to join our team on an interim basis to cover a maternity leave. The ideal candidate has proven experience in customer service leadership and thrives in a fast-paced, digitally driven environment. This role will report to the Executive Director of DTC and will work closely with colleagues in the digital, marketing, operations, and production departments to drive and achieve customer retention goals. The Interim Senior CX Manager will also oversee our Assistant CX Manager and lead strategic initiatives that advance CALPAK’s customer experience vision.

RESPONSIBILITIES:

Customer Experience Leadership & Strategy

• Define and evolve the customer experience roadmap, ensuring all CX channels align with brand voice and business objectives.
• Lead strategic initiatives that drive customer retention, operational efficiency, and overall business growth.
• Partner with cross-functional teams (retention marketing, production, operations, retail and digital) to analyze customer feedback, identify opportunities, and influence CX-driven decisions.
• Advance CALPAK’s DTC experience through personalized and proactive customer journeys, improved post-purchase engagement, segmentation strategies, and tailored communication.
• Enhance the end-to-end digital customer experience through optimized post-purchase flows, self-service tools, customer education, and more.

Team & Workflow Management

• Oversee the Assistant CX Manager, providing leadership, coaching, and development support.
• Ensure smooth operations of the offshore CX team, including scheduling, onboarding, performance processes, and alignment with CX KPIs.
• Own CX workflows and operations across platforms and communication channels to ensure consistency and efficiency.

Data, Reporting & Insights

• Collaborate with Assistant Manager to analyze findings from current reporting structures and insights to guide CX decision-making.
• Monitor key performance metrics and identify improvements to maximize efficiency and customer satisfaction.
• Build frameworks for capturing holistic customer insights (satisfaction, effort, sentiment) and translate findings into meaningful experience enhancements.
• Strengthen the feedback ecosystem and partner cross-functionally to incorporate customer learnings into product, digital, and operational roadmaps.

CX Systems & Cross-Functional Execution

• Oversee onboarding and optimization of CX-related platforms, tools, automation, and proactive communication capabilities.
• Maintain alignment and communication between CX and key stakeholders to ensure goals, feedback, and initiatives are effectively shared.
• Enhance customer knowledge resources and self-service experiences to reduce friction and empower customers throughout their journey.
• Stay up to date on industry trends, tools, and best practices to support emerging CX and company-wide needs.

QUALIFICATIONS:

• 5+ years of experience in customer service environment.
• Gorgias, Zendesk or similar CRM experience required.
• Proficiency in Shopify or ecommerce platform experience preferred.
• Excellent written and verbal communication skills.
• Experience building, leading, and developing a team.
• Strong analytical skills and the ability to interpret and act on data insights.
• A proactive problem solver with strong troubleshooting and escalation judgment.
• Comfortable with ambiguity and able to take initiative in leading projects.
• Proven success working cross-functionally with all levels of the organization.
• Highly collaborative, driven, and passionate about elevating customer experience.
• Salary range: $80,000–$100,000 annually (annualized for a 6-month contract)

Ready to shape the future of work?

At Genpact, we do not just adapt to change—we drive it. AI and digital innovation are redefining industries, and we are leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that is shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implementdata, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Senior Manager, Commercial/ Payer Analytics with Market access experience

We are seeking seasoned Senior Manager Experience in pharmaceutical and life sciences analytics, with proven expertise in Anonymous Patient-Level Data (APLD),Xponent, Plantrak & formulary access data. This leadership role demands a balance of strategic vision, deep technical acumen, and cross-functional influence. The ideal candidate will drive advanced analytics initiatives that support marketing and commercial excellence strategies, while leading global delivery teams and shaping stakeholder alignment across business units.

Responsibilities

• Lead strategic analytics initiatives across pharmaceutical, Value & Access, and healthcare payer/provider domains.
• Apply machine learning techniques to structured and unstructured data to enhance patient stratification, drive Sales and health outcomes.
• Develop analytical and statistical solutions to improve efficiency and drive innovations using Generative AI.
• Lead the development of U.S. market access strategies across therapeutic areas including formulary positioning, pricing, and reimbursement.
• Partner with global teams to align value messaging with regional payer and RAE/KAM expectations.
• Conduct and interpret advanced analytics to support decision-making on promotional strategies and effectiveness (e.g., ROI, A/B testing, campaign performance).
• Lead the Health System engagement by generating valuable insights for RAE/KAM teams.
• Able to handle complex statistical analysis to measure the effectiveness of certain campaigns and help in monitoring VCOs/KAM/NAD/NAM performance.
• Data Analysis: Leverage data analytics tools to analyze market trends, track sales performance, and provide actionable insights to sales teams.
• Design and execute test-control methodologies and statistical procedures to evaluate marketing campaign success.
• Lead predictive analytics projects including segmentation, profiling, and targeting strategies.
• Functionally and directionally lead an offshore analytics team while maintaining individual contributor responsibilities.
• Act as a strategic consultant to stakeholders, translating business needs into analytical solutions and actionable insights.
• Collaborate with data engineering and source data teams to address data quality and timing issues.

Qualifications we seek in you!

• Bachelors in Pharma/Technology/BE.
• Experience in U.S. healthcare analytics, including pharmaceuticals, biotech, or payer/provider systems.
• Machine learning and statistical modeling knowledge (e.g., XGBoost, Random Forest, NLP, deep learning).
• Knowledge on GenAI.
• Proficient in Python, SQL.
• Strong knowledge of U.S. healthcare datasets: Medicare/Medicaid, commercial claims, EMR systems, Sales & Commercial data sets in healthcare etc.
• Solid grasp of healthcare economics, policy frameworks, and regulatory constraints.

Preferred Qualifications/ Skills

• Knowledge of Spark, and data visualization tools (Power BI, Tableau) and R is preferred.
• M.Sc./M.Tech./M.Pharm
• Excellent MS Office Skills.
• Strong analytical, problem-solving skills, and technical aptitude.
• Expert verbal and written communication skills.
• High degree of energy & execution and client connect experience is a “Must”.
• Ability to work in a global environment.
• Proven work experience as a team leader or supervisor.
• Good analytical and problem-solving skills.
• Good accounting concepts.
• Good interpersonal skills.

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation.
• Make an impact – Drive change for global enterprises and solve business challenges that matter.
• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities.
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day.
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress.

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let us build tomorrow together.

The approximate annual base compensation range for this position is $150,000 to $160,000. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.

Location-based Roles Danbury, CT area candidates are eligible for this role only.”

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Position Summary

REMAX is seeking a detail-oriented Customer Experience (CX) Specialist. This position provides essential operational support to the CX team and plays a key role in ensuring surveys, reporting, documentation, and communications run smoothly. This role builds and tests surveys in Qualtrics, maintains recurring event-survey reporting, manages content on the CX SharePoint site, supports internal communications, and ensures high-quality execution of CX programs.

The ideal candidate is detail-oriented, organized, tech‑savvy, and energized by supporting work that improves customer insight and customer outcomes.

Key Responsibilities

Reporting & Analytics Support

• Refresh recurring reports (e.g., event or post‑interaction surveys) following established templates and processes.
• Perform initial QA on reporting data:
• Validate counts, filters, segments, and date ranges
• Confirm trends look accurate and consistent with prior data
• Distribute dashboards or summary updates according to cadence and stakeholder lists.
• Maintain trackers for survey performance, response rates, and reporting schedules.

Internal Communications Support

• Draft internal update emails, release notes, and announcements related to surveys, reporting cycles, and CX program changes.
• Post communications to SharePoint, Teams channels, or distribution lists.
• Support the CX Analysts with preparation of content for readouts, workshops, and presentations.
• Serve as the primary maintainer of the CX SharePoint site.
• Update pages, upload new materials, archive outdated content, and maintain clean structure and version control.
• Manage SharePoint permissions according to governance standards.

Program Support & Coordination

• Assist with preparation for CX workshops, including journey mapping, persona sessions, and insight readouts.
• Take notes, prepare artifacts, and handle logistics (invites, room setup, virtual tools).
• Maintain CX team calendars, project trackers, and documentation repositories.
• Support ad hoc tasks across the CX program portfolio.

Qualtrics Survey Management

• Build surveys in Qualtrics using approved instruments, applying appropriate logic, embedded data, branching, and branding.
• Conduct end-to-end QA and testing.
• Manage survey versions, change logs, and launch schedules.
• Troubleshoot issues and escalate to the CX Analysts or Director when needed.

Agent Recruitment Resource

• Engage, and build relationships with potential new REMAX agents through personalized, high-touch recruitment strategies.
• Serve as the primary point of contact for candidates, guiding them through the recruitment process with professionalism and attention to detail.
• Conduct discovery meetings, explain the REMAX value proposition, and address candidate questions and concerns.
• Collaborate with the Marketing and Education teams to ensure alignment on recruitment goals and processes.

Qualifications

Education & Experience

• Bachelor’s degree in Business Administration, Data Analytics, Marketing, Customer Experience, or a related field.
• Experience in process design, development and improvement.
• 1–2 years of experience in coordination, project support, operations, research, marketing, or related field.

Skills & Competencies

• Strong analytical and problem-solving skills with a focus on translating data into actionable insights.
• Familiarity with CRM tools like Salesforce or Zendesk.
• Excellent communication skills, both written and verbal, to present data insights effectively to stakeholders.
• Strong organizational skills and ability to manage multiple projects simultaneously.

Personal Attributes

• Customer-focused mindset with a passion for improving experiences and delivering value.
• Detail-oriented and curious, with a drive to uncover root causes and solutions.
• Collaborative team player who thrives in a dynamic, fast-paced environment.

Hire Range/Rate:

$55,000 - $62,000

Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location. The offer rate represents one component of the RE/MAX, LLC total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility.

• Competitive Medical, Dental, and Vision benefits
• Retirement plans with optimal company match
• Annual bonus/merit opportunity
• Educational Assistance
• Mental Health support program
• M.O.R.E. Events offered in-person and virtually
• Mentorship program
• Employee Resource Groups
• Community Engagement
• Diversity, Equity, and Inclusion
• Parenting
• Remote
• Women at REMAX

RE/MAX, LLC & Motto Mortgage

Now is your chance to become part of a world-class, industry leading organization. RE/MAX Holdings, Inc. is a business that builds businesses. We provide the tools, education and tech to our real estate network, which includes RE/MAX and Motto Mortgage franchises, agents, brokers, and consumers. Join us and build a career where your contribution is heard, your

RE/MAX Holdings, Inc. is proudly headquartered in Denver, Colorado. Certain roles may be location specific, however in addition to Colorado, we welcome qualified candidates in the following states: Arkansas, California, Florida, Georgia, Illinois, Massachusetts, Michigan, Ohio, and Texas!

RE/MAX Holdings, Inc. is proud to be an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment. All persons shall be afforded equal employment opportunity, and all qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job or other legally protected categories. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

*As measured by transactions sides

Application Deadline: April 23, 2026