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Employee Relations Partner

100% remote - Boston Area only

Working hours: 8:30-5, flexible

Type of contract - temp to perm potential

Contract Duration: 3 months to start

Compensation: $40- $55 depending on experience, looking for 3-5 years

Must use own equipment for this position.

Top 3 must haves: experience in HR related investigation, Employee relations skills such as conflict resolution and manager guidance, understanding of employment law

JOB OVERVIEW:

Under the direction of the Director of Human Resources—Employee Relations, the Employee Relations Partner is responsible for advising managers and HR Business Partners (HRBPs) at Brigham & Women’s Hospital (BWH) regarding employee relations situations and the interpretation of personnel policies, State/Federal and employment laws. The incumbent will provide comprehensive internal employee consultation throughout BWH, may be asked to prepare responses to internal and external complaints, conduct investigations, write reports and present findings and recommendations. The incumbent will develop and evaluate overall employee relations trends/themes and proactively make recommendations to address root cuses. The incumbent will assess and conduct training on employee relations and will partner with the HRBPs to implement recommendations to address employee relations issues. The incumbent may need to partner with MGB Centers of Execellent (COEs) including the Employee Relations/ Labor Relations team as well as the Office of General Counsel, as needed.

1. Advises HRBPs, Managers and Executives system wide concerning employee relations issues around concerns in scope of workplace violence, discrimination, harassment, substance abuse, abusive conduct, reductions in force, diversion, privacy breach etc.

2. Conducts sensitive, confidential, objective and thorough investigations. Prepares reports of the findings, presents findings to specific audiences, and makes recommendations to address root cause issues.Consults, as needed and/or directed, with ER/LR COE, HRBPs, and HR Leadership as appropriate.

3. Partners with Sr. Employee Relations Consultant to develop and evaluate overall employee relations trends/themes across organization and system to understand and address root causes.

4. Works with HRBPs, Learning & Organizational Development, Employee/Labor Relations, and local Employee Relations colleagues to address root causes. Educates employees, managers, and leaders at all levels about effective management practices and leadership styles.

5. Using data and analytics, provides guidance and direction to managers to enhance diversity and inclusion efforts, support workplace culture, and improve employee engagement

6. Partners with system ER/LR COE and Office of General Counsel to assist with the preparation of a response to complaints filed with the MCAD, EEOC or other relevant agencies. May be required to attend and/or testify at hearings and arbitrations as appropriate.

7. Consults with HRBPs and managers concerning the processing of problem resolution cases, assists with gathering all required documentation and takes lead on problem resolution cases directly related to investigations that the ERP conducted, as necessary.

8. Partners with ER/LR Center of Excellence to creates, customizes, and presents workshops concerning employee relations issues, such as Harassment, Progressive Discipline, Employment and Labor Laws, Workplace Violence and ADA/FMLA to managers and HR professionals.

9. Conducts complex climate surveys to assess the general environmental tone within a department or between departments to determine areas of employee concern. Partners with ER/LR, HRBP and Manager to develop action plans to address issues.

10. Manages Interactive Dialogue for requests for Reasonable Accommodations in partnership with Occupational Health, HRBPs, and Operational leadership, and partners with ER/LR as necessary on complex cases.

11. Maintains a current body of knowledge of employment and labor laws.

12. Assists with the development, updating, and interpretation of employee relations policies and procedures.

13. Develops and maintains positive and effective working relationships with all colleagues.

14. May be asked to support and partner in HRBP responsibilities as needed including, but not limited to, areas of Organizational Change and Development, data analytics and dashboard management, intervention and coaching, policy interpretation and communications, training development, committee participation, etc.

15. Using independent judgment, escalates issues to senior leadership as needed.

16. Performs other duties and projects as assigned

Requirements:

Bachelors degree or equivalent experience, plus two to three year’s in Employee Relations/Labor Relations Consultant or Human Resources Business Partner Level role or equivalent experience to be qualified for Senior Employee Relations/Labor Relations Consultant or Senior HR Business Partner. Must have experience with employee relations issues and/or investigations.

Case management system experience is preferred.

____________________________________________________________________

"Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability."

The Manager of Employee Relations & HR Operations serves as a key operational leader within the Human Resources department, overseeing employee relations activities and supporting HR operational processes across the organization. This role provides guidance to leaders and employees on workplace concerns, policy interpretation, and performance management practices. The Manager partners closely with HR leadership to ensure employee relations matters, workplace investigations, and disciplinary actions are handled consistently, fairly, and in compliance with organizational policies and applicable employment laws. The position also plays an important role in identifying workplace trends, supporting labor relations activities, and promoting effective HR practices that contribute to a positive and productive work environment.

Minimum Education

• 
  
• Bachelor’s Degree in Human Resources, Business Administration, related field or equivalent combination of education and experience.
  

Minimum Work Experience

• 
  
• 5 years progressive Human Resources experience, including employee relations responsibilities*
  
• Experience working in unionized or labor relations environments preferred.
  
• Healthcare or regulated industry experience preferred.
  

* An equivalent combination of education, training and relevant experience that demonstrates the ability to perform the essential functions of the position may be considered at the discretion of RRMC).

Required Licenses/Certifications

• 
  
• Professional HR Certification from SHRM or HRCI. 
  

Required Skills, Knowledge, and Abilities

• 
  
• Strong knowledge of employment law and HR compliance.
  
• Ability to conduct and document workplace investigations.
  
• Experience working with Human Resources Information Systems (HRIS); Workday experience preferred.
  
• Proficiency with Microsoft Office applications, particularly Excel, for reporting and documentation.
  
• Ability to analyze employee relations trends and workplace data to identify organizational risks and improvement opportunities.
  
• Demonstrated ability to facilitate workplace conflict resolution and mediation.
  
• Excellent communication and interpersonal skills.
  
• Strong organizational and documentation skills with the ability to manage multiple employee relations matters simultaneously.
  

Salary Range = $97,000 - $142,000

#PM24

Compensation details: 97 Yearly Salary

PI6871a2a65699-3631

Santa Maria, CA – Seeking Patient Relations Interpreter for Spanish Speaking Patients

Be The Impact You Are Meant To Be

As a Patient Relations Interpreter, you play a vital role in supporting our patients and healthcare team to ensure all needs and questions are communicated thoroughly, allowing our patients to make fully informed decisions about their healthcare. At Vituity we know the impact you can have.

Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year.. With Vituity, if you ever need to move, you can take your job with you.

The Opportunity

• Apply by December 1st for February/March training.
• Apply by May 1st for mid-July training.
• Apply by September 1st for mid-November training.
• Saturday and Sunday overnight 10pm-6am at Marian Regional Medical Center ED. 
• Sunday and Monday 2pm-10pm at Arroyo Grande Community Hospital.
• Clearly, precisely, and verbally interpret between source and target languages in person and over the phone.
• Clearly and precisely read written medical documents out loud in both languages.
• Starting wage is $23 an hour.
• Attend mandatory ongoing educational and training sessions to improve health literacy and ability to accurately translate between source and target languages in the health care setting.
• Establish and maintain quality service and positive interaction with all patients, visitors, health care providers, clinical employees, and other hospital staff.
• Maintain strict patient confidentiality in accordance with Vituity’s and the hospital’s policies and standards.
• Establish relationships with and serve as point of contact for patients.
• Assist in translating medical text and instructions between source and target languages on behalf of the physician or health care providers.
• Clearly communicate the purpose of and services available to non-native-language -speaking patients, family members, and caregivers.
• Work with the patient to coordinate transition into or out of a care setting by following instructions they received from a medical professional. This may include faxing information, obtaining records or test results, arranging transportation, coordinating durable medical equipment (DME), scheduling and confirming appointments, and other patient related duties as designated.
• Practice regular communication with care team members to provide feedback around process improvement of services offered within the community, and to expand knowledge of those services that can better serve the patient and increase effectiveness of the role.
• Remain aware of and develop relationships with community resources and services offered, such as (and not limited to) mental health, housing, food, and employment assistance, and provide information on such services to patients as needed.
• Receive patient requests for assistance and refer patients to appropriate member of the care team for resolution unless can resolve on his/her own and within the scope of the position.
• Maintain documentation of all client encounters in designated software program and complete reporting requirements according to program standards.
• Fully disclose relevant training, experience, and credentials to help patients understand the scope of services the employee is qualified to provide, and refrain from any activity that could be construed as clinical in nature. 

Required Experience and Competencies

• High school diploma or GED required.
• Demonstrated oral proficiency in English required.
• Demonstrated competency in Spanish required.
• Strong interest in language services, health sciences, or public health preferred.
• One (1) year of experience in a customer service-based position preferred.
• Knowledge of Health Insurance Portability and Accountability Act (HIPAA) privacy practices preferred.
• Knowledge of medical terminology preferred.

The Practice

Marian Regional Medical Center – Santa Maria, California

• Level II Trauma Center, STEMI Receiving Center, and Stroke Center.
• 190-bed facility with 42 ED beds plus a separate RME space.
• Large Spanish-speaking and Latinx patient mix.
• Annual volume of 70,000 with an admit rate of 15-18%.
• In-person Spanish and Mixteco translators 24/7/365.

The Community

• Santa Maria, California, is a welcoming city in the heart of California’s Central Coast, celebrated for its agricultural heritage, famous barbecue, and stunning natural surroundings.
• Known as the “Barbecue Capital of California,” it offers residents and visitors a taste of its unique culinary tradition.
• Outdoor enthusiasts can explore the scenic trails of Oso Flaco Lake or enjoy the nearby Guadalupe-Nipomo Dunes, one of the largest coastal dune systems in the country.
• The city hosts the annual Santa Maria Elks Rodeo and Parade, a community favorite. With mild, sunny weather year-round, it’s perfect for outdoor recreation and family gatherings.
• Its central location provides easy access to coastal attractions, wine country, and cities like San Luis Obispo and Santa Barbara.
• With its blend of natural beauty, rich culture, and small-town charm, Santa Maria offers a fulfilling and well-rounded lifestyle.

Benefits & Beyond

Vituity cares about the whole you. With our comprehensive benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.

• EAP, travel assistance and identify theft included.
• Purpose-driven culture focused on improving the lives of our patients, communities, and employees.

The hourly rate for this role is $23.00.

We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.

Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

Applicants only. No agencies please.

Human Resource – Ambassador Relations Assistant at Worlds of Fun is responsible for providing administrative support to the Human Resources Department. This position is a part time hourly position.

Some specific tasks that a Human Resource - Ambassador Relations Assistant might be responsible for include:

• Maintains various employee files and documents with strict adherence to confidentiality
• Operate office machines such as copiers, scanners, computers, tablets, phones, etc.
• Assist with confidential workplace investigations including interviewing employees, receiving/recording statements, coordinating with department leadership and recommending courses of action to immediate management
• Work within HRIS and other applicable computer systems
• Assist employees that are requesting accommodation and communicating with the departments.
• Assist in drafting and issuing disciplinary, suspension or discharge letters or
  documentation.
• Occasionally assist with human resource functions when needed
• Assist with the planning and execution of employee relations events and efforts
• Embody the company culture and core values and set the example for other employees
• Adheres to Worlds of Fun/Six Flags policies including conduct and attendance
• Other duties as assigned

Some of our amazing perks and benefits:
• Paid Training and FREE Uniforms!
• FREE Admission to our park and other Six Flags parks!
• Free tickets for friends and family!
• 30% discounts on Food and 20% Merchandise!
• Work with people from here, near and from all over the world!
• Employee-only RIDE nights, GAME nights and FREE FOOD events!

Six Flags Entertainment Corporation is home to 42 unique and exciting properties across North America. Come join our world class team in Kansas City at Worlds of Fun!

As a member of our team, you'll...

• Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
• Interact with different people of all ages and backgrounds.
• Gain skills, knowledge and experience that will benefit your future

• People who love helping others and will support the needs of our guests and associates.
• Good judgement and a commitment to safety.
• Ability to work and interact with people from diverse backgrounds.
• Individuals with a passion and excitement about WORLDS OF FUN.
• Availability to include some weekdays, weekends, evenings, and holidays.

Human Resource – Ambassador Relations Assistant at Worlds of Fun is responsible for providing administrative support to the Human Resources Department. This position is a part time hourly position.

Some specific tasks that a Human Resource - Ambassador Relations Assistant might be responsible for include:

• Maintains various employee files and documents with strict adherence to confidentiality
• Operate office machines such as copiers, scanners, computers, tablets, phones, etc.
• Assist with confidential workplace investigations including interviewing employees, receiving/recording statements, coordinating with department leadership and recommending courses of action to immediate management
• Work within HRIS and other applicable computer systems
• Assist employees that are requesting accommodation and communicating with the departments.
• Assist in drafting and issuing disciplinary, suspension or discharge letters or
  documentation.
• Occasionally assist with human resource functions when needed
• Assist with the planning and execution of employee relations events and efforts
• Embody the company culture and core values and set the example for other employees
• Adheres to Worlds of Fun/Six Flags policies including conduct and attendance
• Other duties as assigned

Some of our amazing perks and benefits:
• Paid Training and FREE Uniforms!
• FREE Admission to our park and other Six Flags parks!
• Free tickets for friends and family!
• 30% discounts on Food and 20% Merchandise!
• Work with people from here, near and from all over the world!
• Employee-only RIDE nights, GAME nights and FREE FOOD events!

Six Flags Entertainment Corporation is home to 42 unique and exciting properties across North America. Come join our world class team in Kansas City at Worlds of Fun!

As a member of our team, you'll...

• Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
• Interact with different people of all ages and backgrounds.
• Gain skills, knowledge and experience that will benefit your future

• People who love helping others and will support the needs of our guests and associates.
• Good judgement and a commitment to safety.
• Ability to work and interact with people from diverse backgrounds.
• Individuals with a passion and excitement about WORLDS OF FUN.
• Availability to include some weekdays, weekends, evenings, and holidays.

Human Resource – Ambassador Relations Assistant at Worlds of Fun is responsible for providing administrative support to the Human Resources Department. This position is a part time hourly position.

Some specific tasks that a Human Resource - Ambassador Relations Assistant might be responsible for include:

• Maintains various employee files and documents with strict adherence to confidentiality
• Operate office machines such as copiers, scanners, computers, tablets, phones, etc.
• Assist with confidential workplace investigations including interviewing employees, receiving/recording statements, coordinating with department leadership and recommending courses of action to immediate management
• Work within HRIS and other applicable computer systems
• Assist employees that are requesting accommodation and communicating with the departments.
• Assist in drafting and issuing disciplinary, suspension or discharge letters or
  documentation.
• Occasionally assist with human resource functions when needed
• Assist with the planning and execution of employee relations events and efforts
• Embody the company culture and core values and set the example for other employees
• Adheres to Worlds of Fun/Six Flags policies including conduct and attendance
• Other duties as assigned

Some of our amazing perks and benefits:
• Paid Training and FREE Uniforms!
• FREE Admission to our park and other Six Flags parks!
• Free tickets for friends and family!
• 30% discounts on Food and 20% Merchandise!
• Work with people from here, near and from all over the world!
• Employee-only RIDE nights, GAME nights and FREE FOOD events!

Six Flags Entertainment Corporation is home to 42 unique and exciting properties across North America. Come join our world class team in Kansas City at Worlds of Fun!

As a member of our team, you'll...

• Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
• Interact with different people of all ages and backgrounds.
• Gain skills, knowledge and experience that will benefit your future

• People who love helping others and will support the needs of our guests and associates.
• Good judgement and a commitment to safety.
• Ability to work and interact with people from diverse backgrounds.
• Individuals with a passion and excitement about WORLDS OF FUN.
• Availability to include some weekdays, weekends, evenings, and holidays.

The Seasonal Human Resources Coordinator supports the park’s HR team in day-to-day HR operations throughout the high-volume seasonal period. This role contributes to a positive experience for seasonal associates by assisting with employee services, onboarding, HR administration, and communication. You’ll work in a fast-paced environment and play a key role in coordinating HR activities. 

Employee Support & Relations

• Serve as a first point of contact for seasonal team member questions, concerns, and general HR-related inquiries. 

• Provide courteous and professional assistance to team members both in person and by phone. 

• Support team member engagement initiatives and help reinforce Six Flags culture and values. 

Recruitment & Onboarding Assistance

• Assist with scheduling interviews, processing new hires, and maintaining applicant files. 

• Help coordinate onboarding steps such as orientation, paperwork completion, and wardrobe distribution. 

HR Administration

• Maintain accurate and organized employee records in HR systems (e.g., time and attendance, team member files). 

• Assist with tracking attendance, policy compliance, and basic reporting tasks. 

• Support key operational tasks such as employee file audits and routine office responsibilities. 

HR Events & Projects

• Participate in job fairs, seasonal hiring events, and other recruitment efforts as needed. 

• Help deliver employee engagement or recognition programs (e.g., reward program support). 

Team Collaboration

• Work closely with full-time HR personnel to ensure consistent HR service delivery for seasonal team members. 

• Support other HR areas such as benefits administration, policy enforcement, and workforce management. 

Required

• Strong communication skills and a positive, professional demeanor. 

• Ability to handle confidential information with discretion. 

• Organized, detail-oriented, and able to work accurately in a busy environment. 

• Comfort with interacting with seasonal employees, applicants, and leadership teams. 

Preferred

• Some experience in human resources, office administration, customer service, or related field. 

• Basic knowledge of HR software or Microsoft Office tools. 

• Typical seasonal hours with flexibility required throughout the park’s operational season. 

• Peak workload may include weekends and holiday schedules. 

• Fast-paced, people-focused environment serving a large seasonal employee population. 

Manager, Public Relations & Communications

Location: Palm Beach Gardens, FL (Fulltime In Office)

Reports to: Group VP, Franchise Marketing

Department: Franchise Marketing / Communications

Type: Full-time

Role Summary

Midas is seeking a proactive Manager of Public Relations & Communications to architect and own a comprehensive communications strategy—internal and external—that elevates brand consideration, amplifies innovation and culture, and positions our leadership as credible, visible voices in automotive and franchising. This role will build and run an in-house PR/comms engine (with selective agency support), ensuring disciplined execution across media relations, executive visibility, franchisee communications, thought leadership, and social amplification.

Key Objectives

• Increase brand consideration for Midas across consumer and industry channels by shifting from reactive to proactive storytelling and consistent share-of-voice growth.
• Position leadership as visible, credible industry voices through strategic placements, speaking engagements, and executive profiles.
• Drive thought leadership via planned media calendars, op-eds, trade features, and conference participation—moving from “quiet in the industry” to recognized leadership.
• Amplify Midas’ innovation, culture, and community impact—internally and externally—to strengthen relevance, reputation, and franchise system confidence (including prospective franchisees).
• Integrate communications flows across the franchise system and parent-company liaison work to improve clarity, speed, and impact of business updates.

Core Responsibilities

Strategy & Planning

• Build a proactive internal and external PR/Comms plan with a quarterly editorial calendar, themes, and target outlets (national, trade, local).
• Establish a strategic counsel framework for leadership and cross-functional partners (Marketing, Franchise Development, Operations, HR, Legal, Social).
• Define the transition from third-party-led to in-house proactive engine; manage agencies selectively for scale and specialty.

Media Relations & Thought Leadership

• Lead media outreach (national consumer, automotive, franchise trade, and local market press); pitch, secure, and manage coverage.
• Own executive visibility: interviews, profiles, conference speaking slots, awards submissions, and bylined content.
• Develop and place content: press releases, media kits, op-eds, thought leadership articles, and talking points.

Internal Communications & Franchise System

• Design and run franchisee communications: bulletins, playbooks, town halls, and updates that support key business priorities.
• Produce quarterly updates (videos, leadership notes, dashboards) aligning the system around priorities and brand value propositions.
• Serve as the communications point for Convention, profit workshops, fall planning—own messaging, content, and run-of-show.

Social Amplification (in collaboration with internal teams)

• Partner with Social & Franchise Development to amplify earned coverage, leadership content, and franchise growth narratives across channels.
• Ensure cross-channel consistency and cadence for always-on amplification (LinkedIn, industry forums, owned channels).

Measurement & Reporting

• Monitor and report media coverage, share of voice, sentiment, and narrative penetration; deliver monthly and quarterly scorecards.
• Track executive visibility pipeline: speaking slots, awards, interviews, and bylines secured vs. target.

Parent Company & System Liaison

• Act as the communications liaison with parent company Mavis—own memos, alignment on key updates, and shared initiatives.
• Coordinate all system bulletins and key business updates (especially those requiring alignment/support from Mavis).

Issues & Crisis Preparedness

• Maintain a rapid response protocol and core Q&A; lead cross-functional communications during issues/crisis events.

Qualifications

• 5–7+ years in PR/Corporate Communications (brand-side or agency); experience in automotive and/or franchise systems preferred.
• Proven track record in media relations (national, trade, local) and securing executive visibility (speaking, profiles, bylines).
• Strong writing and editorial discipline—press releases, op-eds, speeches, executive messaging, and social-ready content.
• Experience building in-house PR engines, setting proactive agendas, and managing agency partners for scale.
• Comfortable with measurement tools (media monitoring, sentiment analysis) and building executive-ready dashboards.
• Video scripting and light production coordination experience for quarterly updates is a plus.
• High bias for action, executive presence, and exceptional organization in a fast-moving franchise environment.

Key Competencies

• Proactive Ownership: Plans ahead, sets the agenda, and moves the organization from reactive to disciplined execution.
• Story Crafting: Finds the narrative in our innovation, culture, and community impact—and tells it compellingly.
• Relationship Building: Strong rapport with media, industry groups, franchisees, and internal stakeholders.
• Executive Communication: Able to brief, prepare, and represent leadership with polish and clarity.
• Data-Driven: Uses coverage, sentiment, SOV, and engagement metrics to improve strategy and outcomes.

Success Metrics (KPIs)

• Brand Consideration Lift: Movement in aided/unaided consideration (tracked via brand studies/benchmarks).
• Share of Voice (SOV): +X% growth in target categories (automotive services, franchising) quarterly.
• Quality Coverage: # of tier-1 placements, trade features, and leadership profiles secured per quarter.
• Executive Visibility: Speaking slots, awards, interviews, and bylines secured vs. plan.
• Sentiment: Balanced to positive sentiment ratio in earned coverage.
• Internal Engagement: Open rates, CTRs, attendance, and sentiment on franchisee communications and quarterly updates.
• Amplification: Social reach/engagement of earned media and leadership content (in partnership with internal teams).
• Speed & Cadence: On-time delivery of editorial calendar, bulletins, convention/event communications.

Why Join Midas?

At Midas, we’re more than just a car care brand, we’re a community of entrepreneurs, innovators, and customer champions. Join us in shaping the future of automotive service through smart growth and strategic real estate leadership.

Marc Fisher Footwear is seeking a Public Relations Associate to assist the Public Relations and Partnerships team across multiple brands. We’re looking for an individual who is proactive, a self-starter, and someone who enjoys building relationships. This person is resourceful and collaborative, who pays close attention to detail, has the ability to multitask effectively all the while having a love of footwear! This position is full-time and will report into the Senior Manager, Public Relations out of our NYC office and work on a hybrid in office schedule (3 Days in Office, 2 Days remote).

RESPONSIBILITIES:

• Conduct multi-brand market research as well as keep on top of emerging trends, opportunities, technologies, and influencers
• Maintain and update press database and outreach lists- Experience in MuckRack, Meltwater, and Cision a plus.
• Manage all product/image/credit requests
• Create weekly PR/Influencer + hindsight reports for the season as well as specific events and launches
• Order and maintain multi-brand seasonal PR samples, product images, and giftings
• Cross-functional partnership for sample shares and various internal needs
• Maintain multi-brand sample inventory and tracking
• Support in day-to-day administration and communication amongst internal teams
• Assist in multi-brand press events, seasonal campaign photoshoots, and capturing social content
• Actively source and engage with new talent and foster communication for ongoing partnerships
• Support on a variety of multi-brand PR projects that support our 360 Press Strategy (Fashion, Press Days, editor gifting, social monitoring, events)
• Foster working industry relationships
• Assist in ideating and developing out of the box creative influencer campaigns

QUALIFICATIONS/SKILLS

• 2-3 years of relevant experience in PR/communications, digital platforms, influencer marketing space
• Bachelor’s degree required
• Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Highly organized and able to prioritize and manage multiple projects at once with strong follow through
• Keen interest and understanding of the evolving fashion market and press landscape, including key editorial trends and print/digital outlets (both established and up-and-coming)
• Keeps a pulse on current social media trends
• Ability to work productively in a creative, collaborative environment.
• Resourceful and self-motivated with strong organizational skills in order to manage multiple projects
• Growing network of press, stylist and industry relationships a plus
• Working knowledge of all social media platforms

Benefits Include:

• Comprehensive Medical, Dental & Vision offerings
• 401k Plan with company match
• 15+ Paid Holidays
• Summer Fridays
• 15 PTO days
• Company paid life insurance at 2x salary
• Employee Discount
• Commuter & Medical/Dependent Flex Spending Benefits
• Pet Insurance
• Salary range $55,000 - $65,000

Victorinox, maker of the original Swiss Army Knife, is seeking a seasoned, strategic, creative, and analytical communications professional with experience building high performance, impactful programs with measurable results.

The Public Relations Manager will manage PR, influencer, and affiliate initiatives across Victorinox, Wenger and Epicurean brands. This role is responsible for amplifying brand awareness, cultivating media and influencer relationships as well as supporting marketing and brand projects. The ideal candidate can own relationships with key media and influencers, is comfortable with social platforms, and has experience partnering with internal and external stakeholders.

Primary Responsibilities:

• Contribute to the development and implementation of publicity strategies for all Victorinox product categories, as well as Epicurean
• Manage the PR agency for Watches and Travel Gear, owning strategy and execution
• Responsible for influencers and events in the Watch and Travel Gear categories, from concept to execution and ROI
• Develop and follow a multi-channel editorial strategy in partnership with PR agency to ensure both quality and quantity of desired press
• Responsible for direct PR efforts for HoReCa/Foodservice, Slaughter and Corporate business
• Contribute to the identification and implementation of new strategies to adapt to the changing media and influencer landscape
• Influencer research for omni-channel platforms
• Execute PR and influencer reporting for all categories
• Develop seasonal press stories and pitches across the Victorinox portfolio
• Execute briefs and sponsored content for paid media
• Keep master pitch decks up to date with stand-out PR and influencer activities
• Create email communications to retailers and prospects with top-tier PR and influencer features
• Support management of budgets across all PR and Influencer activities
• Execute affiliate marketing and corresponding reporting
• Order and track product samples for press and influencers
• Research and maintain relationships with influencers for owned categories
• Execute day to day responsibilities including but not limited to:
• Analyzing all media coverage of the organization and drafting appropriate responses
• Create and manage media lists across brand portfolio
• Upload press to Global reporting system
• Follow topical news stories and monitor competitor news for communication to key stakeholders
• Support in managing media appointments for Tier 1 tradeshows.

Additional tasks as requested

Desired Skills/Experience:

• 5+ public relations experience, PR agency experience preferred
• BA degree in related field
• Excellent written, verbal, and presentation skills; Must be able to clearly communicate information effectively and persuasively
• Attention to detail and organization; ability to meet deadlines
• Action-oriented, focused on quality output
• Excellent project management experience; ability to effectively handle multiple projects simultaneously; strong time management skills
• Creative thinker with a positive, entrepreneurial attitude; Flexible and adaptable
• Strong knowledge of Microsoft Office suite and Cision
• Ambassador: Representing Victorinox products and values with passion and integrity

UrbanNashville Vacation Rentals is a locally owned and operated vacation rental property management company based in Nashville, Tennessee. We are committed to providing outstanding service to both our guests and property owners. Our team is dedicated to ensuring every guest enjoys a seamless and memorable experience, while also delivering exceptional management services to our partners. A huge part in ensuring success for our owners, guests, and team is hiring an outstanding Guest Relations Specialist.

Role Overview:

We are a small property management team. We all work together to ensure a flawless guest experience. As a Vacation Rental Guest Relations Specialist, you will play a key role in ensuring exceptional customer service at every guest interaction. This includes booking guests using our PMS software, collecting funds, answering guest inquiries on all booking platforms, including Airbnb, VRBO, , Expedia and our website inquiries. You will be responsible for addressing guest inquiries and resolving concerns with professionalism and care, identifying opportunities for upselling, and maintaining a positive, welcoming atmosphere. This role requires strong leadership skills and a deep passion for delivering top-tier guest service.

Our ideal candidate is someone with a strong passion for hospitality, capable of managing multiple tasks and solving problems efficiently. While prior experience is a plus, we are open to candidates with less experience but have a teachable spirit and a winning attitude.

Key Responsibilities:

• Address guest inquiries and concerns in a professional and efficient manner, ensuring a positive experience for all guests.
• Utilize upselling techniques to enhance guest satisfaction and increase revenue.
• Maintain a strong focus on delivering an exceptional guest experience from check-in to check-out.
• Remain composed and effective in managing challenging situations or guest complaints.
• Work collaboratively with the team to ensure smooth guest arrivals, stays, and departures.
• Participate in the weekend and on-call duty rotation working every 3rd to 4th weekend and on-call 2-3 nights per week.
• Assist in various operational areas of the business, demonstrating flexibility and teamwork.
• Exhibit a positive, solution-oriented attitude and actively seek opportunities for personal and professional growth.

Qualifications:

• Proven experience in customer service with a strong commitment to exceeding guest expectations.
• Exceptional communication skills, both verbal and written.
• Strong problem-solving skills with a proactive, solutions-focused mindset.
• Detail-oriented with the ability to manage multiple tasks simultaneously.
• The ability to identify and capitalize on upselling opportunities.
• Experience with property management systems or hospitality software is preferred, but not required.
• Comfortable with technology and quick to adapt to new tools and systems.
• A bachelor's degree in Hospitality, Business, or a related field is preferred.
• Minimum typing speed of 55 words per minute is preferred.
• Reliable transportation to commute to the Nashville area is required.

Additional Information:

Weekends: Required on a rotating basis (1-2 times per month, overtime pay).

On-call duty: Required on a rotating basis (2-3 times per week, paid).

Pay Rate: $22-$24/hr

Why Join Us?

At UrbanNashville Vacation Rentals, you will be part of a dynamic and growing team committed to providing guests with exceptional experiences in the heart of Music City. If you are passionate about hospitality and eager to grow your career in a fast-paced and rewarding environment, we encourage you to apply.

Become a part of the UrbanNashville Vacation Rentals team and contribute to a dynamic company committed to providing outstanding guest experiences in the heart of Music City. Apply today and take the next step in advancing your hospitality career. We can't wait to meet you!

Guest Relations Coordinator – The Langham, Boston

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.

The Langham, Boston is one of the city's most historic hotels and one of the most iconic luxury hotels in the US. You will be working with a passionate & talented Guest Relations Team to drive excellence in guest satisfaction by delivering high standards in guest experience & colleague engagement in alignment with the culture and values of Langham Hospitality Group.

Key Responsibilities:

• Perform anticipatory high level services as attending to special requests by guests
• Work closely with Guest Relations and Concierge Manager to ensure that Brilliant members, VIPs and Langham Club access guests receive special recognition and service
• Increase and maintain Brilliant loyalty: serve as Ambassador for the Brilliant membership program (certification, enrollment, etc.), and train other colleagues to be Ambassadors
• Actively communicate with guests and respond to any request to ensure swift delivery of their special requests
• Assist Guest Relations Manager by reviewing and completing arrival reservation to ensure seamless guest stay: checking their allocated rooms, amenities, and special requests
• Support Concierge functions by responding to guest requests via email and phone
• Assist in creating memorable guest experiences by executing special amenities for celebrations and VIP's
• Deliver all of the Forbes and Brand standards at all times and adhere to all departmental procedures
• Maintain clear and consistent communication with Front Office/Guest Relations/Concierge colleagues and management
• Build and maintain positive relationships with external and internal guests in order to exceed their needs
• Liaise with other departments and necessary outside contacts to ensure excellent service delivery
• Additional duties not mentioned above may also be requested by Supervisor/Manager
• Prepare requisitions for amenities on a timely basis
• Maintain an irreproachable presentation contributing to the image of a Five star luxury property
• Impeccable attendance and punctuality
• Participate in required meetings

Qualifications:

• Have a strong understanding of Front Office operations and previous experience in a luxury hotel
• Previous experience in five star standards
• College degree preferred
• Strong knowledge of computers (Windows and Microsoft Office) and Shiji management
• Proficiency in two or more languages preferred
• CPR certification a plus
• Legally authorized to work in the United States

Salary Range:

• $32.45-$32.75 per hour

For more information about the property, please visit:

The Salvation Army Southern Territorial Headquarters, located in Atlanta, GA, has an opening for a Community Relations and Development (CRD) Director (Territorial).

The Salvation Army operates in communities across the United States. We are committed to meeting human needs wherever we can by providing food distribution, disaster relief, rehabilitation centers, anti-human trafficking efforts, housing for homeless, children’s programs and many other programs.

Employee Benefits

The Salvation Army recognizes that peace of mind is important to employees and their families. Because of this, we offer a competitive salary, corporate expense card for business expenses, company cell phone for business communication, reimbursed business travel expenses, full health coverage, retirement, professional development, and paid time off!

About this opportunity

The Community Relations & Development (CRD) Director (Territorial) directly supports the Secretary for Business Administration in the management of the Community Relations and Development Department and is responsible for leading and managing a staff of fundraising/development, marketing and public relations professionals in providing comprehensive resources and services for the benefit of the Divisions, field units, and the Southern Territory as a whole. The Director is also responsible for establishing and meeting operating budgets, developing sound organizational and fundraising policies, and maintaining strong relationships with divisional CRD professionals, officer leadership, donors, volunteers, agencies, vendors, and the general public.

Key Responsibilities:

• Directs the work of the Community Relations & Development Department of functional leaders and staff; recruit, train, mentor, and evaluate personnel; establish annual goals, key metrics, and accountability systems.
• Leads, evaluates, and oversees the Resource Development and Planned Giving Programs, strategy and governance led by the Assistant Community Relations & Development Secretary/Territorial Development Director and Territorial Planned Giving Director.
• Leads, evaluates, and oversees the Territorial Constituent Relationship Management (CRM) strategy and governance in partnership with IT, Finance, and divisions; ensure timely, accurate donor and gift data, analytics, and portfolio management; champion data-informed decision making.
• Develops the annual budget and administers the affairs of his/her office within the approved budget. Where nonbudgeted expenditures are proposed, process such requests in the same manner as the original budget.

Southern Territory Leadership Responsibilities:

• Provides visionary leadership for territorial-wide development, marketing, and public relations strategies that are donor-centric and outcomes-driven.
• Leads, evaluates and oversees comprehensive development strategies across the Southern Territory, including direct response/direct marketing, digital fundraising, major gifts, planned giving, corporate/foundation relations, events, and Red Kettle initiatives.
• Supports United Way strategies and applications in collaboration with divisions and local units to improve relationships and outcomes.

Leadership Responsibilities outside of The Salvation Army:

• Evaluates, leads and strengthens Advisory Organizations (Boards, Councils, Committees), including promotion of the Advisory Organizations School of Excellence (AOSOE) model and compliance with National Standards of Excellence and the Manual of Procedure.
• Leads, evaluates and oversees effective gift processing and data flows with contracted partners to ensure accuracy, timeliness, and compliant acknowledgments; coordinate caging/lockbox and white-mail processing according to territorial policy.
• Evaluates and guides the capital campaign lifecycle (mission planning studies with Program, strategic planning, feasibility studies, and campaign execution); maintains approved firm lists; provides quarterly reporting to leadership bodies as required.

You are an ideal match for the role if you have:

• Bachelor’s degree in business administration, non-profit management, communications, or related field is required with an advanced degree highly desirable And fifteen (15) years' progressive experience in increasingly responsible and successful fundraising and marketing roles with at least 7 years in executive-level management.
• Experience leading integrated development functions: direct response/digital, major gifts, planned giving, corporate/foundation relations, capital campaigns, board development, public relations, and brand/communications. Demonstrated experience and ability to work across multiple entities and focus areas simultaneously in a complex, faith-based nonprofit organization.
• Affinity for the mission of a worthwhile Christian cause.
• National Society of Fund-Raising Executives (NSFRE) Certification as Certified Fund-Raising Executive (CFRE) is preferred.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer: Veterans | Disabled

About the Role

What you will do

• 
  
  
• Own the process for building payer relationships, identifying payer requirements for connection, translating requirements into user stories for the development team, coordinating implementation and testing, and ensuring the payer connection is successful in production.
  
  
• Fill the role of subject matter expert in relation to prior authorizations and notice of admission both in terms of payer requirements and overall business requirements to successfully manage prior authorizations between providers and payers.
  
  
• Identify and document the correct method of submission and status for prior authorizations to payers based on the payer requirement for specific service or CPT code including EDI 278 215/217, UMO payer portal, or Fax.
  
  
• Document payer portal prior authorization workflows for robotic process automation and work with the RPA development team to build and test new payer portal prior auth automations.
  
  
• Define and monitor key metrics for prior authorization connectivity, including transaction turnaround time, error rates, and customer satisfaction
  
  
• Maintain up-to-date knowledge of regulatory requirements impacting prior authorization processes and ensure compliance in all payer connections
  
  
• Become an expert in the upcoming Da Vinci FHIR prior authorization standards and work with development and business teams to ensure successful transition to FHIR
  
  
• Work with payers and providers to establish FHIR connections for Prior Auth
  
  
• Collaborate with the development team and clearinghouse team to establish EDI connections to payers
  
  
• Collaborate closely with development, QA, UX, and other cross-functional teams to ensure deliverables meet customer and business expectations.
  
  
• Engage directly with customers and internal stakeholders to elicit and understand business needs, pain points, and desired outcomes.
  
  
• Triage errors and issues that arise and work and collaborate with other teams to resolve as needed to resolve the issues.
  
  
• Prioritize the payer connection backlog based on business value, customer impact, and development capacity, ensuring alignment with strategic goals.
  
  
• Apply critical thinking to streamline processes and work towards continual improvement and efficiency
  
  
• Maintain and prioritize the user story backlog and work with development and stakeholder teams to refine user stories to meet the Definition of Ready for development
  
  
• Work with the scrum team to ensure all tasks are completed and the committed objectives are achieved
  
  

What you will bring

• 
  
  
• Subject matter expert knowledge of healthcare prior authorizations and notice of admission processes on the provider, payer, and UMO sides.
  
  
• 2+ years of experience working with prior authorization submissions and status to payers and UMOs
  
  
• Knowledge of Da Vinci FHIR and ability to become a Da Vinci FHIR subject matter expert
  
  
• Strong skills in creating detailed requirements, user stories, and acceptance criteria.
  
  
• Strong analytical and critical thinking skills to solve complex business problems.
  
  
• Provide guidance and direction to the technology teams during the development cycle and participate in all scrum ceremonies. Be available and ready to make quick, well-informed team-level decisions on behalf of stakeholders and the business
  
  
• Ability to train others and share knowledge across teams
  
  
• Excellent written and verbal communication skills, excellent inter-personal skills with the ability to bridge business and technical environments, and ability to build professional relationships
  
  
• Ability to quickly learn complex systems and understand product architecture and development frameworks.
  
  

What we would like to see

• 
  
  
• Bachelor's degree in a related field
  
  
• Experience working directly with healthcare providers, payers, or RCM vendors.
  
  
• Experience in Agile Scrum and SAFe development methodologies
  
  
• Healthcare revenue cycle management knowledge specifically related to prior authorizations
  
  
• Knowledge of healthcare EDI transactions including 278 215/216/217, 837, 835, 276/277, 270/271, and 275 EDI transactions
  
  

About FinThrive

FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit /why-finthrive.

Award-winning Culture of Customer-centricity and Reliability

At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture.

Our Perks and Benefits

FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit /careers-benefits.

FinThrive's Core Values and Expectations

• 
  
  
• Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
  
  
• Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
  
  

The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Know Your Rights
Pay Transparency Notice

FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO

| FinThrive Careers | FinThrive Benefits & Perks | Physical Demands

At VSP Vision, we're on a mission to help people see every possibility-and we do that through our strategic business pillars that work together to connect nearly 90 million patients and their health data to network doctors in a variety of settings across the globe.

As the Provider Relations/Retail Division Intern, you'll have the unique opportunity to partner with Health Care and Retail experts and support a dynamic team across its primary functions. You'll have the unique opportunity to gain a broad range of experience in the many elements that contribute to the daily operations of a multi-faceted enterprise and develop critical business competencies through various tasks. During this internship, you may assist with the following duties:

• Leading and managing projects and programs that encourage a deeper understanding of the provider relationships within our five affiliation models across our seven retail brands.
• Developing and supporting initiatives that build brand equity and attract providers to our retail brands.
• Developing and supporting initiatives that expand provider relationships and promote provider satisfaction and retention.
• Working collaboratively with partners across the VSP Enterprise to ensure the needs of all stakeholders are considered in all of our divisional initiatives.

Preferred Skills:

• Degree or interest in one of the following areas or related subjects: Vision Science, Ophthalmology, Optometry, Provider Relationship Management, Network Development, Healthcare Management, or Health Care Administration.
• Optometry student pursuing a Doctor of Optometry degree seeking a unique opportunity to leverage your knowledge and export skills, shaping transformative solutions that improve the profession.

Qualities of the ideal candidate:

• Experience in relevant topics, including optometry, vision/health care, and provider relationships
• Passionate about vision care and retail, with an appreciation for the diverse and fulfilling ways providers choose to practice
• Strong communication, collaboration, and critical thinking skills
• Self-motivated, team-player mentality

Job-Related Requirements:

• Facilities to work remotely, including private or semi-private workspace
• Access to high-speed internet
• Technology will be provided

Education Level: 3rd or 4th year college

Degree Target: Healthcare or Vision Care-focused degrees

Program Dates: June1stto Aug7th(You must be able to work the full 10 weeks)

#LI-VISIONCARE

Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law.

Salary Ranges: $20.00 - $28.50

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.

We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters.Click hereto learn about our application process and what to watch for regarding false job opportunities.

As a regular part of doing business,VSPVision ("VSP")collects many different types ofpersonal information, including protected health information, about ouraudiences, includingmembers, doctors,clients, brokers, business partners,andemployees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.