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Duration: 3-6 months
Work Location: Remote / Hybrid - Jacksonville, FL
****FINAL interview will be required to be onsite**** Please confirm candidate is willing to travel for final interview.
Summary: This role focuses on operational compliance and system control alignment within Human Resources.
Role Purpose
This role is responsible for establishing, documenting, and stabilizing HR compliance programs related to federally and state-regulated workforce requirements, and for strengthening audit controls within a recently implemented HCM platform.
The Compliance Program Manager will design repeatable processes, control documentation, and verification mechanisms that ensure HR systems and core HR processes operate in alignment with:
- Federal and state employment compliance requirements
- Internal HR policies, plan documents, and programs
- Common core HR processes (hire, job changes, leave, time eligibility, employee data)
This role focuses on operational compliance and system control alignment, not legal interpretation and not payroll execution.
Expected Outcomes
- Documented, repeatable compliance programs with clear ownership
- Audit-ready evidence for regulated workforce requirements
- Clear visibility into system-enforced vs manual controls
- Reduced reliance on institutional knowledge
- Clean handoff to internal HR Compliance governance
Key Responsibilities
1. Employment Compliance Program Re-Design
- Re-establish and make process improvement recommendations for Federal and state compliance workplace obligations (EEO-1 reporting, VETS-4212, Affirmative Action plan requirements, Federal and state labor law posters, I-9, etc.) for a complex, matrixed enterprise with multiple HCM systems
- Develop a compliance requirements inventory (federal, state, and local)
- Define ownership, evidence standards, review cadence, and escalation paths
- Revise related process documentation (e.g., SOPs, desktop procedures, flow diagrams)
- Create a compliance calendar with deadlines, triggers, and dependencies
2. HR System & Control Alignment (New HCM)
- Map regulated requirements and internal policies to HCM system controls
- Identify where system configurations are fully or partially automated and where excessive reliance on manual processes or workarounds
- Document policy-system-process alignment for core HR domains (total rewards, staffing, job data, employee classifications, policy adherence, etc.)
- Establish audit-ready documentation for system-based controls
3. Audit & Verification Framework
- Design lightweight system control validation approaches (sampling, evidence review)
- Define configuration attestation expectations for system owners
- Identify and document control gaps and risk exposures
- Support internal audit readiness (without performing audit activities)
4. Governance & Integration
- Integrate compliance programs into a committee-style operating model
- Establish a sustainable handoff model to internal HR Compliance ownership including a review schedule and RACI
Explicitly Out of Scope
- Legal interpretation of employment law
- Policy drafting or legal language development
- Payroll processing or payroll system controls
- Employee relations case management
- Training delivery or change management execution
Qualifications
- 5+ years in HR compliance, workforce compliance, or employment-related governance
- Hands-on experience with:
- Employer filings (EEO-1, VETS 4212, CA Pay Filing)
- Federal employer requirements
- Multi-state employment compliance operations
- Demonstrated experience building or re-establishing compliance programs, not just running tasks
- Experience working with HRIS/HCM systems in a compliance or controls capacity
- Experience in regulated environments (healthcare, insurance, financial services, or similar)
Required
- Strong understanding of:
- Federal workforce compliance requirements
- State employment law variability and tracking
- HR data dependencies for regulatory filings
- Ability to translate regulatory requirements into process and system controls
- Comfortable documenting gaps, risks, and manual dependencies
- Strong documentation and process design skills
- Able to work cross-functionally with HR, Legal, IT, Internal Audit, and Compliance
Preferred
- Oracle HCM, Peoplesoft or similar enterprise HCM experience
- Prior partnership with Internal Audit or Compliance functions
- Experience supporting system implementations or post-go-live stabilization
REQUISITION NOTES (HIGHLY RECOMMENDED)
Important Screening Guidance:
This role is not an HR generalist, ER role, or policy writer. We are seeking candidates with hands-on employment compliance program experience (e.g., EEO-1, labor law posters, multi-state workforce compliance) and experience documenting and validating HR system controls.
Candidates should be comfortable identifying gaps between regulatory requirements, HR policies, and system behavior, and documenting audit-ready controls. Payroll execution and legal interpretation are out of scope.
IDEAL CANDIDATE BACKGROUND (FOR SOURCING)
Strong fits:
- Employment Compliance Manager (former or contract)
- HR Compliance Program Manager
- Workforce Compliance Lead
- HRIS Controls / Governance Specialist
- Internal Audit professional with HR compliance exposure
Avoid:
- ER specialists
- Payroll managers
- Policy analysts without regulatory filing experience
- Change management consultants
Position is offered by a no fee agency.
Become the Heartbeat of Our Team: Human Resources Coordinator at Diversicare of Hutchinson in Hutchinson, KS!
Are you a people-focused HR professional ready to make a real difference? At Diversicare, we're not just filling positions; we're building a community. We're looking for a passionate and detail-oriented Human Resources Coordinator to be the driving force behind our talent, culture, and operational excellence. If you thrive in a dynamic environment and believe in the power of a positive workplace, your journey starts here.
Why You'll Love Being Part of Diversicare:
- Shape Our Future: Your work directly impacts our growth and success. You'll be a key player in shaping our HR strategies and initiatives.
- Live Our Values: Join a team where respect, compassion, and integrity aren't just wordsโthey're how we operate every day.
- Invest in Your Growth: We offer a comprehensive benefits package, including medical, dental, vision, 401k, tuition reimbursement, and generous PTO, because we believe in investing in our people.
- Make a Meaningful Impact: From onboarding new talent to fostering a vibrant culture, you'll see the direct results of your contributions.
Your Mission: To Empower and Elevate Our Team
1. Building Our Dream Team (Talent Acquisition):
- Be the talent scout who finds the perfect fit, managing the full recruitment cycle from start to finish.
- Forge connections with local schools and organizations, creating a pipeline of future stars.
- Master our applicant tracking systems to streamline the hiring process and create a smooth candidate experience.
- Craft a welcoming onboarding experience that sets our new team members up for success.
- Anticipate staffing needs by leveraging Workforce Management reports.
2. Ensuring Smooth Operations (Payroll and Benefits):
- Be the payroll superhero, ensuring accurate and timely compensation for our team.
- Become a pro at navigating UKG/UltiPro, managing employee records and handling all payroll-related tasks.
- Be the go-to expert on HR, benefits, and payroll policies, providing clear guidance and support.
- Manage leaves of absence, including FMLA, with empathy and efficiency.
- Maintain wage scale adherence, and act as workers compensation liaison.
3. Cultivating Growth (Performance Management):
- Play a vital role in our performance review process, helping our team members reach their full potential.
- Maintain meticulous personnel records, ensuring compliance and accuracy.
- Deliver engaging training sessions on HR policies, empowering our team with knowledge.
- Gather and analyze team member feedback through surveys to drive positive change.
4. Championing Our Culture (Culture and Engagement):
- Be a culture ambassador, fostering a positive and inclusive work environment.
- Lead the "Make Your Mark" committee, creating initiatives that boost morale and engagement.
- Be a trusted resource for our team, providing open-door support and resolving issues with care.
- Ensure legal postings are up to date.
What You Bring to the Table:
- Bachelorโs degree or equivalent experience in Human Resources.
- 1-3 years of HR experience, with a focus on recruitment, onboarding, and applicant tracking.
- Proven payroll processing expertise and familiarity with timekeeping systems.
- Proficiency in UKG/UltiPro is essential.
- A solid understanding of HR compliance and regulations.
- Exceptional communication, organizational, and interpersonal skills.
- A passion for people.
Job description:
The Community Manager is fully accountable for all property operations. Leadership ability is a must, as the Senior Community Manager is the leader of the site team. The purpose of the Community Manager is to effectively manage and coordinate activities and available resources in order to accomplish property, owner, and company objectives. These objectives will include maximizing occupancy and income levels, increasing property values, and minimizing property operational expenses while maintaining a quality product.
JOB SPECIFIC COMPETENCIES
Associate Relations:
- Manages all on-site employees, including giving timely, constructive feedback and positive encouragement.
- Motivate the office and maintenance staff and give consistent verbal and written feedback.
- Has the ability to document performance feedback (including corrective actions) and effectively manages employee performance on a regular interval.
- Train and develop subordinates (provide on-the-job training and ensure assigned company training is complete).
- Recruit, hire, train, motivate and supervise all on-site staff in order to achieve operational goals assigned to the property. This will include team building, training, and performance management.
- Plan and carry out the successive steps of regular duties and handles problems and deviations in the work assignment in accordance with objectives, policies, previous training, or company practices.
- Abides my state and federal work regulations including wage and hour laws. Does not participate in or allow discriminatory, harassing or retaliatory actions.
- Has read and understands the MLPG New Hire Onboarding Process and is effectively able to execute the process and communicate it to candidates.
- Coordinates directly with HR regarding termination decisions and does not make termination recommendations unless the proper documentation is in place.
Resident Relations and Education:
- Communicate clearly to residents and in a consistent manner.
- Respond to resident requests and concerns in a timely, professional manner.
- Read and/or listen to resident requests/complaints in a calm, respectful, and open manner.
- Maintain a complete clean and neat uniform. Personal appearance must be clean and neat at all times, according to MLPG policy.
- Demonstrate customer service skills by treating residents, coworkers, supervisors, and vendors with respect, answering questions in a professional and open manner. Responds sensitively to concerns/complaints and exhibits a sense of urgency.
- Attend and assist in resident activities and functions after hours and weekends, as needed.
Financial:
- Assist in budget preparation, as well as maintain budgeted income and expenses. Project monthly forecasts and understand and explain budget variances.
- Ensure that all rents are collected and posted and processed/deposited on a daily basis.
- Oversee all accounting transactions. Manage cash accounts, process invoices as directed by
- Supervisor and owner, maintain proper bookkeeping at all times.
Property Evaluations:
- Perform and schedule all evictions and enforce adherence to all lease rules and regulations by all residents.
- Walk all vacant units as well as the property on a regular basis ensuring that it is well maintained. During these inspections all liability and/or deficiencies should be reported to to the Service Manager and Supervisor.
- Responsible for office operations, quality curb appeal, office and model cleanliness.
- Conduct market surveys as required. Create and implement marketing plans for ongoing success and high occupancy of the property.
Payroll:
- Has a working knowledge and a familiarity with Paylocity Payroll System. Seeks help and additional training if necessary.
- Seeks supervisor or ownershipโs approval before approving employee overtime.
- Approval of timesheets and overtime by the 10am Monday morning deadline.
- Ensures employees have completed their time card approvals.
- Limits and monitors employee missed punches and disciplines chronic offenders.
- Does not manipulate over time records, monitors overtime proactively but does not remove legitimate employee overtime worked. Does not allow employees to work off the clock.
- Maintains accurate payroll records by promptly returning Associate Status Forms to Payroll.
Reporting:
- Must maintain all records in a complete and organized manner as described throughout the MLPG P&P Operations Manual and in full compliance with outside regulatory boards which may be applicable (EEOC, OSHA, EPA, HUD, etc.)
- Consistently review all leasing performance and paperwork.
Safety:
- Responsible for responding to all emergency situations, preparing all necessary reporting and notifying the Supervisor, Regional Director, VP and COO.
Compliance:
- Assist in managing the client/owner relationship by meeting with owners, conducting property tours, providing updates and information about the property performance, and responding to owner requests as needed.
- Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act, OSHA, EPA and all other Federal, State and Local laws pertaining to Multi-Family Housing.
- Fully implement and enforce all policies and procedures as outlined in the MLPG Policy and Procedures Manuals.
- Maintain and keep Policies and Procedures in up to date manner, inform and train staff on any revisions in a timely manner.
- Review and approve all leasing application files; enforce property qualifying criteria in a fair and consistent manner for all leasing applicants.
POSITION QUALIFICATIONS
Education
- High school degree required, college degree preferred.
Experience
- Four years prior experience in property management or in a related industry preferred with a minimum of two years in a supervisory role.
SKILLS & ABILITIES
Computer Skills
- Computer software experience to include MS Word, MS Excel, Google Suite, and Entrataยฎ . Basic typing skills and knowledge of computers. Use of the companyโs payroll system is required. Prior HRIS experience a plus.
CERTIFICATES AND LICENSES
- Valid driverโs license and current automobile insurance is required. Position requires individuals to furnish their own reliable transportation. CPMยฎ, ARMยฎ designation preferred. Ability to earn future designations as required by Industry standards.
Other Requirements
- Excellent written and verbal communication skills providing for effective communication with residents, employees, peers, vendors, owners, etc. and to assist in efficient operations. Bilingual abilities (written and verbal) may be required based on specific needs of property. Basic understanding of Landlord/Tenant laws and application, familiarity with local Lease and Addendums, Fair Housing/ADA regulations and application, OSHA & EPA requirements for property management industry.
WORK ENVIRONMENT
- The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, and residences or commercial vehicles.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Experience:
- Property management: 3 years (Required)
Language:
- English and Spanish (Required)
Ability to Commute:
- Atlanta, GA (Required)
Work Location: In person
MUST HAVES:
- Administrative, Operations, Logistics, Field Service Coordination experience doing things like documentation, attendance tracking, and assisting payroll/finance department.
- Industry Exp: Construction, Logistics, Dispatch, Restoration companies, Mechanical/HVAC contractors and/or Commercial Service related
- Takes direction well
- Independent
- Able to follow process and directions (Manager has laid out everything super clear for this hire)
- Tech savvy (aka comfortable using platforms)
- Strong communicator
- Spanish huge bonus!
- Is attracted to growth! (they see this role continuing to evolve and grow as their biz grows)
- **Comfortable using their own cell phone (they will program GoTo to their cell, so they can take internal calls in the morning)
WORK SCHEDULE/LENGTH:
- 40 hours per week role in total
- M-F 5am - 2pm/3pm
- Could work 5am - 8am at home, fielding calls (low volume calls, usually a couple per morning), then could come into office at 8am. OR if they wanted to work from 5am in the office they can.
Key Responsibilities
Workforce Coordination
โข First point of contact for attendance reporting (through foremen/superintendents)
โข Log absences and maintain attendance tracking systems
โข Maintain discipline documentation records
โข Coordinate onboarding paperwork for new hires
โข Prepare weekly attendance summaries
Scheduling & Customer Coordination
โข Maintain access to live scheduling platform
โข Provide real-time scheduling visibility and data
โข Review crew impact when call-ins occur and prepare adjustment options โข Coordinate scheduling with customers once approved
โข Send schedule confirmations and reminders
Pre-Payroll Preparation
โข Collect missing time entries
โข Identify discrepancies and prepare exception reports
โข Coordinate clean payroll handoff with payroll administration
Job Lifecycle Tracking
โข Confirm contract documentation is complete prior to scheduling
โข Track job start and completion milestones
โข Ensure proper handoff to Accounting for invoicing
Future Growth Responsibilities (as role stabilizes)
โข Track certifications, fingerprint clearance cards, and badging requirements โข Coordinate documentation for weekly safety meetings
โข Track field equipment inventory reporting
โข Maintain operational process documentation and SOPs
โข Support compliance and workforce reporting initiatives
Qualifications
Strongly Preferred: Bilingual (English/Spanish)
Experience in one or more of the following environments:
โข Construction operations; Dispatch or workforce coordination; Logistics; Field service coordination; Restoration; Mechanical/HVAC contractors; Commercial service industries
Required Experience & Skills
โข Experience supporting field operations in a live environment
โข Scheduling coordination or dispatch experience
โข Attendance or workforce tracking experience
โข Payroll-adjacent documentation experience
โข Strong organizational and documentation skills
โข Comfort working with spreadsheets and operational systems
โข Ability to communicate clearly and assertively
Our values start with our people, join a team that values you!
Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:
- Success. Our winning team pursues excellence while learning and evolving
- Career growth. We develop industry leading talent because Ross grows when our people grow
- Teamwork. We work together to solve the hard problems and find the right solution
- Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
GENERAL PURPOSE:
Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity.
ESSENTIAL FUNCTIONS:
General Operating Requirements:
โข Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
โข Analyzes Store reports to evaluate controllable expenses and overall Store performance.
โข Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.
โข Ensures proper scheduling of Associates to meet business objectives.
โข Accepts special assignments as directed by Leadership.
โข Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
Organizational Development:
โข Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.
โข Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner.
โข Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed.
โข Ensures compliance with Ross personnel policies and procedures.
โข Manages Associate Relations issues, consulting with the District Manager as needed.
โข Ensures compliance with all State, Local and Federal regulations.
Expense Control:
โข Leads all expenditures to be within budget.
โข Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
Maintaining a Safe & Secure Environment:
โข Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
โข Ensures all Associates understand and can execute emergency operating procedures.
Customer Service:
โข Treats all Customers, Associates, and other leaders with respect.
โข Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
โข Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
โข Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.
Personal and Store Brand:
โข Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.
โข Represents and supports the Company brand at all times.
โข Manages Store to ensure a clean, neat, easy to shop environment.
โข Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
Merchandise Processing and In-Store Marketing
โข Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
โข Ensures merchandise is presented and organized according to Company merchandising guidelines.
โข Urgently manages merchandise processing to the sales floor within the expected Company timeframe.
Loss Prevention:
โข Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals.
โข As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
โข Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
โข Responsible for leading the annual inventory process including preparation and execution of inventory guidelines.
โข Monitors mark-out-of-stock policy to ensure proper administration.
COMPETENCIES:
โข Manages Work Processes
โข Business Acumen
โข Plans, Aligns & Prioritizes
โข Builds Talent
โข Collaborates
โข Leading by Example
โข Communicates Effectively
โข Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
โข Five or more years of Store management experience in a retail environment.
โข Must maintain a high level of Customer service.
โข Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.
โข Ability to train, coach and develop Associates at all levels.
โข Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.
โข Fluency in English.
โข Must exercise considerable independent judgement and discretion.
โข Ability to work evenings and weekends.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 lbs.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Ability to perform basic mathematical calculations commonly used in retail environments.
Certain assignments may require other qualifications and skills.
SUPERVISORY RESPONSIBILITIES:
Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates.
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Who You Are:
- Experienced HR systems technical leader with a strong background in Workday HCM and related modules (Core HR, Talent, Benefits, Compensation, Payroll, Recruiting, etc.).
- Deep expertise in Workday integrations (Workday Studio, EIB, REST/SOAP APIs, and middleware solutions).
- Skilled at designing, implementing, and optimizing Workday technical architecture and ensuring scalability, security, and compliance.
- Adept at leading technical teams, setting technical direction, and providing mentorship in HR systems engineering and development.
- Strong collaborator with HRIS, other IT teams, and business partners to deliver robust HR technology solutions that align with enterprise strategies.
- Demonstrated ability to translate business needs into technical solutions, ensuring long-term adoption and system performance.
Role Overview:
- Lead the technical strategy and roadmap for HR systems with a focus on Workday integrations, automation, and optimization.
- Oversee the technical design, development, and deployment of Workday solutions, ensuring best practices for system performance, security, and data integrity.
- Serve as the technical authority for Workday integrations with payroll providers, benefits vendors, finance systems, and other enterprise platforms.
- Partner with HR, other IT teams, and business stakeholders to ensure Workday solutions are fully optimized to enhance employee experience, compliance, and efficiency.
- Manage and mentor a team of Workday technical specialists, providing direction on integration frameworks, release management, and technical troubleshooting.
Key Responsibilities:
- Define and enforce technical standards and best practices for Workday system design, integrations, and upgrades.
- Oversee and also provide hands-on development and support of Workday integrations, ensuring high availability, scalability, and security.
- Analyze and optimize the current HR systems landscape, recommending technical enhancements and automation opportunities.
- Own the Workday technical backlog and release cycle, partnering with product managers and HR leaders on prioritization.
- Partner with Workday consultants and vendors, providing technical leadership on implementation, integrations, and upgrades.
- Monitor system performance, adoption, and data integrity, using analytics to drive continuous improvement.
- Provide technical mentorship to team members, ensuring professional growth and alignment with business goals.
- Ensure compliance with HR data privacy, SOX, and security standards across Workday and connected systems.
Requirements:
- Proven technical management experience in HR technology, with 10+ years of Workday expertise.
- Strong knowledge of Workday HCM, Benefits, Payroll, Talent, Recruiting, and Integrations.
- Hands-on experience with Workday Studio, EIB, Core Connectors, APIs, and Web Services.
- Experience leading technical teams and managing Workday integration roadmaps, upgrades, and support models.
- Agile delivery experience; familiarity with Jira, Confluence, and Kanban is a plus.
- Strong problem-solving and data analysis skills with the ability to manage complex technical environments.
- Excellent communication and leadership skills with the ability to influence across HR, IT, Payroll and Finance.
Leadership Competencies:
- Technical strategist who balances long-term system architecture with day-to-day execution.
- Influential leader who drives alignment across technical and business teams.
- Clear communicator and problem solver, ensuring complex technical issues are resolved and translated into business value.
- Mentor and coach who develops high-performing HR technology teams and fosters a culture of innovation.
Our values start with our people, join a team that values you!
Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:
- Success. Our winning team pursues excellence while learning and evolving
- Career growth. We develop industry leading talent because Ross grows when our people grow
- Teamwork. We work together to solve the hard problems and find the right solution
- Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
GENERAL PURPOSE:
Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met.
ESSENTIAL FUNCTIONS:
General Operating Requirements:
- Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
- Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.
- Communicates any variances to Company standards to the Store Manager.
- Ensures proper scheduling of Associates to meet business objectives.
- Ensures compliance with all State, Local and Federal regulations.
- Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
- Accepts special assignments as directed by Leadership.
- Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
Organizational Development:
- Assists in recruiting, hiring, training and developing non-exempt Associates.
- Ensures compliance of Ross personnel policies and procedures.
- Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.
Expense Control:
- Assists in the management of and continuous monitoring of actual expenditures to be within budget.
- Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
Maintaining a Safe & Secure Environment:
- Understands that safety is the number one priority and practices safe behaviors in everything they do.
- Ensures all Associates understand and can execute emergency operating procedures.
- Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
- Assists in the facilitation of monthly safety meetings.
Customer Service:
- Treats all Customers, Associates, and other leaders with respect.
- Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
- Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
- Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.
Personal and Store Brand:
- Represents and supports the Company brand at all times.
- Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.
- Manages Store to ensure a clean, neat, easy to shop environment.
- Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
- Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
Merchandise Processing and In-Store Marketing
- Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
- Ensures merchandise is presented and organized according to Company merchandising guidelines.
- Urgently manages merchandise processing to the sales floor within the expected Company timeframe.
Loss Prevention:
- Assists with training Associates on Loss Prevention awareness and Store shortage goals.
- As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
- Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
- Assists in leading the annual inventory process including preparation and execution of inventory guidelines.
- Monitors mark-out-of-stock policy to ensure proper administration.
- Ensures Public View Monitor (PVM) system is maintained properly.
COMPETENCIES:
- Manages Work Processes
- Business Acumen
- Plans, Aligns & Prioritizes
- Builds Talent
- Collaborates
- Leading by Example
- Communicates Effectively
- Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
- Two or more years of Store or Assistant Store Manager experience in a retail environment.
- Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.
- Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.
- Ability to set priorities and exercise independent judgment.
- Maintain high quality of Customer service.
- Fluency in English.
- Ability to work evenings and weekends.
- Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
- Ability to use all Store equipment, including PDTs, registers and PC as required.
- Ability to spend up to 100% of working time standing, walking, and moving around the Store.
- Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
- Ability to occasionally push, pull and lift more than 25 lbs.
- Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
- Certain assignments may require other qualifications and skills.
SUPERVISORY RESPONSIBILITIES:
- Direct supervision of all non-exempt Associates.
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
401(k) Plan Administrator
The 401(k) Plan Administrator is an office-based leadership role responsible for the strategic oversight, governance, and administration of the Companyโs 401(k) Plan, supporting approximately 20,000 employees nationwide. This hands-on leader ensures the effective management, regulatory compliance, and operational integrity of the plan while delivering a high level of service to participants and stakeholders.
Key Responsibilities
The Administrator oversees all plan administration and customer service functions, including but not limited to:
- Ensuring the 401(k) Plan is operated in strict accordance with Plan Documents and maintaining all required plan documentation
- Ensuring compliance with applicable federal and state laws and regulations, including IRS, ERISA, and DOL requirements, and overseeing the timely and accurate completion of all required reporting and filings
- Overseeing annual compliance testing, government filings (including Form 5500), and required participant notices
- Documenting, maintaining, and continuously improving administrative procedures to enhance efficiency, accuracy, and internal controls
- Serving as the primary point of contact for plan vendors, recordkeepers, trustees, auditors, and external advisors
- Conducting regular data audits to analyze payroll and 401(k) plan data, including auditing payroll deductions for deferrals, loan repayments, eligibility status changes, and related transactions
- Approving hardship withdrawals and termination distributions in accordance with plan provisions
- Ensuring accurate eligibility tracking and vesting calculations for rehires and acquired employees
- Coordinating plan mergers and acquisitions, including due diligence, integration, and compliance alignment
- Partnering with the Benefits Administrator and Payroll teams to ensure seamless plan operations and accurate data flow
- Collaborating with the recordkeeper to design and implement robust employee communication and education strategies
The Administrator serves as a key fiduciary partner, ensuring the plan operates in the best interest of participants while aligning with company objectives and industry best practices.
Qualifications
- Minimum of ten (10) years of experience managing 401(k) plans, including compliance, regulatory filings, and audit oversight (IRS/ERISA/DOL)
- Strong knowledge of retirement plan governance and fiduciary responsibilities
- Advanced proficiency in spreadsheet and data analysis tools; ability to analyze and audit large data sets
- Experience working with HRIS systems and/or external payroll providers
- Experience supporting plan mergers and acquisitions preferred
- Advanced degree preferred
- SHRM-SCP/SHRM-CP, SPHR/PHR, or other relevant industry certification preferred
Employee Benefits
At Mavis, we understand that our people drive our success. We provide our team members with competitive weekly salary, a good working environment and an excellent combination of additional benefits like health, dental, life and vision insurance, a 401(k) retirement savings plan with employer match, paid vacations, paid time off, paid holidays, life insurance, on-the-job training, and opportunities for career growth and advancement.
Mavis is an Equal Opportunity Employer
Location: Highland Hills Ohio 44122
Duration: 1 Year
Schedule: 8:30 - 5:00, 30 min unpaid lunch, M-F
Position Summary
The Factoring Operations Specialist is responsible for executing accurate, timely back-office processing across payroll, invoicing, funding packets, cash application, and reconciliations that support the delivery of high-quality client service. This role ensures the integrity of financial processing, meets banking deadlines, and partners closely with Portfolio/Relationship Managers to resolve exceptions and maintain a stable factoring portfolio.
Key Responsibilities
Funding & Reconciliation
* Prepare and reconcile weekly funding reports including invoices purchased, accounts receivable activity, and reserve analyses.
* Ensure all reconciliations are accurate, auditable, and completed within required timelines.
Data Preparation & Imports
* Build and validate Excel/CSV files for import.
* Perform accurate data entry for invoices purchased, maintaining consistency across systems.
Cash Movement & Reporting
* Execute wires and ACH transactions in coordination with banking deadlines.
* Generate A/R aging and subsidiary reports; balance payroll and invoicing to accounting statements.
Exception Processing
* Support Relationship Managers by researching and processing exception items.
* Surface discrepancies, partner cross-functionally to resolve them, and document outcomes.
Quality, Compliance & Timeliness
* Meet all daily, weekly, and banking-related processing deadlines.
* Maintain complete, audit-ready records and adhere to internal policies and procedures.
* Identify opportunities for process improvement and workflow efficiency.
Qualifications
Required
* Associate's degree in Accounting or equivalent experience.
* Strong Excel skills and proficiency working across multiple datasets and systems.
* Solid understanding of payroll taxes, accounts payable, accounts receivable, and/or cash posting.
* Highly detail-oriented, organized, and effective at managing deadlines in a fast-paced environment.
* Strong service mindset with the ability to collaborate across teams.
Preferred
* Experience in factoring, payroll processing, or financial operations.
* Familiarity with reconciliation and exception-management workflows.
In this role, you'll ensure team members are paid correctly and on time by reviewing timecards, preparing payroll data, and resolving discrepancies. You'll also manage leave processes, partnering with supervisors and third-party administrators to keep records accurate and compliant. Beyond payroll and leave, you'll support HR projects, reporting, and benefit administration-bringing variety and impact to your day.
This is an exciting opportunity to help shape new systems and processes as we implement a modern HRIS platform. You'll collaborate with HR, finance, and operations teams while enjoying autonomy and the chance to innovate.
What we're looking for:
- Associate degree in business, HR, accounting, or related field
- 1-3 years of experience in payroll for 100 or more team members
- Advanced Excel skills and familiarity with HRIS platforms
- Strong attention to detail and ability to analyze data for accuracy
DeZURIK offers a competitive hourly rate in the $24.74 to $30.93 range, based on experience and qualifications, along with annual bonus opportunities tied to performance.
Beyond pay, our market-leading benefits are designed to support your wellbeing. These include medical, dental, vision, and life insurance, as well as short- and long-term disability coverage. DeZURIK also provides a health savings account with company match, a retirement plan for employer contributions through Vanguard, and access to the Granite Assistance Fund for support when it's needed most. We value time for rest and personal growth, offering generous paid time off, including volunteer time off and paid holidays.
DeZURIK, Inc. is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
Bring your expertise and energy to a team that values collaboration and excellence-apply now and start making a difference today!
#LI-JW
Description
Ready for more than just a job? Build a career with purpose.
At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.
As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.
In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.
At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.
Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.
From your PASSION to ours
Lactalis USA, part of the Lactalis family of companies, is currently hiring a HR Core Services Intern based in Buffalo, New York.
This paid internship will work a minimum of twenty hours per week. The Human Resource Core Services Intern will assist the Core Services Department with various HR assignments and projects within Lactalis USA. The HR Intern will support a team of HR professionals with projects in the areas of Benefits, HR Systems, Payroll, HR Policy and Procedures, and other capacities of Human Resources.
From your EXPERTISE to ours
Key responsibilities for this position include:
- Provide support on daily tasks in line with department objectives including auditing employee changes, reporting, and various HR projects
- Conduct internal HR Audits of employee records, policies & procedures, recurring deductions, status change forms, payroll data, and system configurations
- Complete data analysis allowing departments to reach informed decisions
- Enter, maintain and process items such as wage garnishments, child support deductions, and unemployment documents
- Respond to and resolve questions and issues in a timely and professional manner
- Provide assistance in key project plan tasks (i.e. payroll projects, software migrations, etc.); follow-through to complete on time and with accuracy
- Assist with mandatory reporting, such as Affirmative Action, EEO, CA Pay Data, and ACA, as well as other internal reporting requirements
- Conduct benefit audits to identify vendor remittance discrepancies and ensure employee deduction accuracy
- Review, correct, and track various human resources documents including I-9's and various other intra-company forms
- Facilitate communication among individuals' inter-office and intra-office
- Create manuals and standard operating procedures for new processes
- Assist with production of communication materials for the Core Services department, including Benefit Newsletters, Wellness Communications, and HRIS/Payroll updates
- Assist with organizing and resolving tax notices and related issues
Requirements
From your STORY to ours
Qualified applicants will contribute the following:
Education
- In order to fill this position, the candidate must be a full time college student or recent graduate, in their sophomore year or greater, working towards a Bachelor's Degree in Human Resources or Business with a concentration in HR Management.
Skills/Abilities
- To perform this job successfully, an individual should have knowledge of Microsoft Excel, Word, Outlook, and PowerPoint.
- Ability to maintain confidentiality with sensitive HR information.
- Task-oriented with strong attention to detail
- Strong skills - organizing, multi-tasking, and prioritizing
- Ability to communicate effectively with other departments
Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations.
This role owns the financial operations of the business and supports sales execution so momentum, cash flow, and client confidence are never constrained by the founder.
You operate as a trusted proxy for the founder, with real authority over financial execution, revenue operations, and client follow-through. If it touches money, forecasting, invoicing, payroll, or sales follow-up, you own it.
This is a role for someone who brings judgment, professionalism, and calm authority, not someone waiting for direction.
Primary Responsibilities:
1. Financial Ownership & P&L Visibility (Primary)
You fully own day-to-day financial operations and clarity, including:
- End-to-end ownership of P&L accuracy and visibility
- Payroll execution and review
- Accounts payable and vendor payments
- Invoicing, accounts receivable, and payment follow-up
- Credit card and expense reconciliation
- Management of the accounting inbox and all financial communications
- Reducing outsourced accounting work by 80%+ through internal ownership
- Designing and enforcing clean, repeatable client onboarding and invoicing processes
- PO creation and follow-up to ensure engineering work starts without delay
The founder does not monitor QuickBooks, AR/AP, payroll, or invoice status.
2. Project Accounting, Forecasting & Cash Control
You ensure financial reality is always visible, current, and actionable.
This includes:
- Project-level financial tracking
- Revenue and cash flow forecasting
- Clear visibility into:
- When revenue is expected
- When cash is received
- Where timing, scope, or margin is drifting
- Surfacing risk earlyโbefore it becomes disruptive
- Providing clean inputs to support hiring, spending, and delivery decisions
This role exists to keep the business on offense, not reacting late.
3. Sales Execution Support & Revenue Operations
You support sales by ensuring nothing stalls due to lack of follow-up, organization, or discipline.
This includes:
- Owning inbound lead follow-up from website and HubSpot
- Prompt, professional calling and emailing of warm leads
- Ensuring every lead and deal has a clear next action
- Booking meetings without founder coordination
- Maintaining CRM discipline with zero stale deals
- Supporting phone and inbox management related to sales follow-up
- Coordinating with marketing, HubSpot workflows, and WordPress as needed
You are not the closer.
You ensure closers stay focused, prepared, and unblocked.
4. Client Experience & Professional Representation (Non-Negotiable)
You own the client journey from first contact through billing and project kickoff.
This includes:
- Managing onboarding from PO through project start
- Sending and tracking W-9s, ACH/wire details, intake forms, and onboarding materials
- Setting clear expectations around billing, milestones, and payment timing
- Acting as the primary point of contact for billing clarity and follow-through
- Ensuring a clean handoff from Sales to Engineering and Operations
This is a client-facing role.
Professionalism, clarity, confidence, and consistency are required.
Clients should consistently feel:
- Trust
- Control
- Competence
Every interaction matters.
Tools & Systems
- QuickBooks (P&L, invoicing, AP/AR, project accounting)
- HubSpot (CRM, pipelines, dashboards, follow-ups)
- Microsoft 365 (Outlook, Teams, OneDrive)
- ADP (Payroll โ training provided)
- Calendly
- AI tools including ChatGPT, , Fireflies, and Zapier
Required Experience & Profile
This role is for someone with ownership-level experience, not support-only exposure.
Required:
- 2โ10 years of experience in one or more of:
- Finance Operations
- Revenue Operations
- Accounting or Controller support
- Client Operations
- Sales Operations
- Experience working closely with a founder or senior executive
- Proven comfort owning money, follow-up, and decisions
- Hands-on experience with:
- Invoicing, AR, and AP
- Financial operations and reporting
- CRM systems (HubSpot preferred)
- Strong written and verbal communication
- Calm, professional presence in client and vendor conversations
- Ability to exercise judgment without constant escalation
Preferred:
- Degree in Business, Finance, Accounting, Operations, or related field
- Experience in manufacturing, engineering, or project-based businesses
- Experience representing a company in financial or client-facing discussions
What This Role Is Not
- Not an administrative-only role
- Not calendar management as a primary function
- Not a โwait for instructionsโ position
This role requires ownership, discretion, and polish.
Success Looks Like
- The founder trusts the numbers without hesitation
- Financial risk is visible early
- Clients experience clean, professional follow-through
- Sales momentum is supported without founder involvement
- The business runs cleaner, calmer, and faster
Overview
We are seeking a detail-oriented and people-focused HR Coordinator to support our growing team in Charlotte. This role will oversee new employee onboarding, training coordination, personnel records, and company-provided PPE for field crews, while also supporting payroll and accounting administration.
The ideal candidate is organized, proactive, and committed to creating a smooth, professional experience for employees from day one.
Key Responsibilities
- Manage full-cycle onboarding and new hire documentation
- Coordinate employee training and track certifications
- Oversee PPE inventory and distribution for crews
- Maintain personnel records and HR compliance documentation
- Assist with weekly payroll and certified payroll reporting
- Support accounts payable and administrative operations i.e. billing documentation, lien waivers, purchase orders, inventory tracking and job cost documentation
Qualifications
- 2+ years of HR, payroll, or administrative experience preferred
- Construction industry experience preferred
- Strong organizational skills and attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Proficiency in Microsoft Excel and QuickBooks (Raken experience a plus)
- Notary preferred
- Bilingual (English/Spanish) strongly preferred
Job Summary
The HR Operations Specialist is the first point of contact for employee and manager HR requests through QXOโs HR Service Center. This role delivers Tier 1 case based support across the employee lifecycle by resolving standard inquiries, completing defined HR transactions, and guiding leaders and employees to the right processes, tools, and policies. The Specialist documents work in the case management platform, meets service level and quality standards, and escalates sensitive, complex, or high risk issues to Tier 2, COEs, HRBPs, Employee Relations, Payroll, or Legal based on defined decision trees.
This role is critical to reducing back channel HR requests, improving consistency, and enabling self service by contributing to knowledge articles, templates, and digital workflows.
Key Responsibilities
Tier 1 Intake, Case Management, and Customer Support
- Serve as the primary Tier 1 contact for HR support through the HR case management system and approved channels (portal, phone, email, and messaging as applicable)
- Resolve standard requests related to HR policies, benefits navigation, leave intake and routing, pay, timekeeping, and employee data
- Apply approved scripts, workflows, and decision trees to ensure consistent guidance and case outcomes
- Document cases with complete notes, disposition codes, and audit ready attachments, ensuring accurate categorization for reporting and trend analysis
- Escalate cases that are sensitive, complex, or high risk using defined criteria and warm handoffs to the correct partner group (HRBP, Employee Relations, Payroll, Leave, Total Rewards, Legal)
HR Transactions and Data Quality
- Execute defined employee lifecycle transactions using standard operating procedures, including job changes, transfers, promotions, data changes, leaves, and separations, including coordinating required approvals and documentation
- Enter, validate, and audit employee data in the HRIS to ensure accuracy, completeness, and compliance
- Support employment verifications and personnel record requests in accordance with company policy and applicable requirements
- Maintain transaction quality through checklists and controls, escalating recurring errors or upstream process gaps
Time, Pay, and Leave Support
- Provide Tier 1 support for timekeeping questions and exceptions, including educating employees and managers on correct punches, transfers, and schedules, and partnering with Payroll and Time teams to resolve issues
- Support leave intake and routing for FMLA, ADA, and disability related processes, directing employees to the appropriate leave administrator or internal owner while maintaining privacy and documentation standards
- Explain benefit plan navigation, enrollment steps, and life event changes, directing employees to approved resources and vendor partners as needed
- Identify patterns in pay, time, or leave issues, and escalate systemic defects to functional owners with clear examples and impact
Policy, Risk, and Compliance Triage
- Communicate and reinforce HR policies consistently using approved language, and escalate when interpretation or exceptions are required
- Recognize potential compliance or employee relations risks and escalate promptly following defined thresholds
- Maintain confidentiality and handle employee data consistent with company standards and regulatory expectations
Knowledge, Digital Support, and Continuous Improvement
- Contribute to and maintain knowledge articles, templates, and standard responses to reduce repeat contacts and improve self service
- Tag cases accurately and surface trends, contact drivers, and opportunities for automation, workflow improvements, and policy clarification
- Participate in quality reviews and coaching to improve first contact resolution, cycle time, and customer experience
- Support the evolution of digital Tier 0, including testing knowledge content, validating intent categories, and identifying candidates for automation
Success Measures
- Service level attainment (response time, resolution time) and backlog management
- First contact resolution rate and appropriate escalation quality
- Case documentation quality and audit readiness
- Data accuracy and transaction quality
- Knowledge contribution volume and effectiveness, reduction in repeat contact drivers
- Customer experience results and professionalism
Qualifications
- 2+ years in HR operations, shared services, HR administration, payroll, timekeeping, or benefits support in a high volume environment
- Experience working in a case management platform and HRIS, strong documentation discipline
- Working knowledge of HR policies and common employee lifecycle processes
- Comfort operating with decision trees, scripts, service catalogs, and escalation criteria
- Strong customer service, judgment, and confidentiality
- Bilingual English and Spanish or French Canadian is a plus
Nice to Have
- UKG experience, especially timekeeping or scheduling
- Experience supporting a frontline, multi state workforce and managing high volume seasonal demand
- Experience contributing to knowledge bases or self service portals
QXO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Our client, a leading provider of end-to-end energy efficiency and clean energy solutions for commercial, industrial, and institutional clients, is looking to add a Director of People Operations to their team.
Hybrid in either Westchester County or Brooklyn, NY
*Must be willing to travel to other sites regularly
Summary/Primary Role:
The Director, People Operations is responsible for leading operational, compliance, and employee lifecycle functions across the organization. This role partners closely with the General Counsel and SVP, People, and collaborates with the Talent Manager to ensure the companyโs people infrastructure is compliant, scalable, and operationally effective.
The Director oversees employee relations, HR systems, workforce reporting, employment compliance, and execution of the employee lifecycle, supporting both field and corporate employees while maintaining strong documentation, audit readiness, and regulatory compliance. The role ensures consistency, risk mitigation, and operational discipline across all People practices.
Principal Duties & Responsibilities:
People Operations & Employee Lifecycle
- Manage and continuously improve People operations infrastructure across the employee lifecycle.
- Oversee onboarding, performance management, leave management, and offboarding.
- Ensure consistent application of employment policies and procedures across corporate and field teams.
- Provide guidance on benefits, timekeeping, payroll processes, and HR systems.
- Partner with Finance/Payroll for accurate execution of compensation, PTO, leave administration, terminations, and workforce data management.
- Support workforce lifecycle processes for project ramp-up and demobilization.
- Identify operational inefficiencies and implement process improvements to enhance employee experience.
Employee Relations & Risk Management
- Administer employee relations matters including performance management, corrective action, investigations, and separations.
- Ensure employee relations processes are well-documented and compliant with company policies and applicable law.
- Partner with legal counsel on complex or high-risk employee matters.
- Provide guidance to managers on disciplinary actions and workplace conduct concerns.
- Maintain defensible documentation to mitigate employment-related risk.
HR Systems, Data Governance & Workforce Analytics
- Serve as operational owner of HR systems and ensure data integrity, accuracy, and security.
- Develop and maintain workforce reporting, dashboards, and analytics to support leadership decisions.
- Lead system enhancements, automation initiatives, and workflow improvements.
- Establish data governance standards and conduct periodic audits.
Compliance, Regulatory Governance & Audit Oversight
- Lead employment compliance across federal, state, and local jurisdictions, including multi-state operations.
- Conduct regulatory reporting (EEO-1, unemployment claims, OSHA records) and internal HR compliance audits.
- Support compliance documentation for project-based workforce requirements and monitor regulatory changes.
Field Workforce & Safety Coordination
- Support consistent People practices across corporate and field environments.
- Collaborate with Operations to address workforce challenges at multi-site projects.
- Ensure People processes meet the needs of field supervisors, project managers, and operational teams.
Cross-Functional Leadership & Organizational Collaboration
- Partner with the Talent Manager to coordinate recruiting, onboarding, engagement, and operational HR processes.
- Collaborate with Legal, Finance, Payroll, Safety, and Operations to ensure consistent workforce practices.
- Support organizational growth, restructuring, and workforce transitions.
- Identify and implement operational improvements to strengthen HR governance and scalability.
Qualifications:
- 8+ years of progressive Human Resources or People Operations experience.
- Bachelorโs degree required.
- Experience supporting operational or field-based employee populations; construction experience preferred.
- Strong knowledge of employee relations, performance management, and investigations.
- Expertise in federal, state, and local employment law, particularly New York regulations.
- Demonstrated ability to partner with leadership and mitigate risk.
- High emotional intelligence and professional communication skills.
- Strong organizational skills and attention to detail.
- Experience with HRIS and payroll systems; TriNet or similar preferred.
- SHRM-CP, PHR, or equivalent certification preferred.
Supervisory Responsibility:
- Oversees Office Manager for administrative and operational HR-related processes, including safety coordination.
Work Environment & Other Details:
- Hybrid role based in Brooklyn, NY or Armonk, NY.
- Travel to job sites within the Northeast required.
- Standard full-time schedule; additional hours as needed.
- Base salary range: $140,000โ$160,000, plus annual performance bonus.
- Comprehensive benefits package included.
- Applicants must be authorized to work in the U.S.
Equal Opportunity Employer:
The organization does not discriminate based on any characteristic protected by law.
Frontline Source Group has partnered with a client seeking a Security Operations Manager to oversee security operations, personnel administration, scheduling, and compliance within a large commercial facility. This role works closely with the clientโs security leadership team to ensure efficient operations, regulatory compliance, and effective management of security personnel and systems.
The Security Operations Manager is responsible for coordinating security staff operations, managing scheduling and payroll systems, overseeing onboarding and personnel documentation, and supporting emergency preparedness and tenant coordination. This role ensures operational compliance with internal policies and client expectations while maintaining accurate reporting and administrative processes.
Responsibilities:
- Manage new hire onboarding including badge issuance, role integration, policy training, and providing necessary resources.
- Ensure employees comply with required policies, procedures, and operational standards.
- Create and maintain schedules for security officers, including overtime sign-ups, part-time coverage, training schedules, and special coverage needs.
- Maintain personnel files including employee records, evaluations, disciplinary documentation, and related administrative records.
- Maintain and update employee contact information, compensation details, and billing rate records.
- Track employee time-off and vacation requests based on accrual policies.
- Manage the building access control badge program, including issuing, updating, and deactivating credentials.
- Coordinate after-hours tenant access requests and maintain required compliance documentation such as certificates of insurance.
- Maintain organized filing systems and ensure security reports and documentation are properly archived.
- Review incident reports and submit documentation to client stakeholders as required.
- Support emergency communications including public address messaging and emergency notification broadcasts.
- Assist security leadership with operational projects, reporting, and administrative support.
- Maintain attendance tracking and ensure staff comply with timekeeping requirements.
- Review and verify payroll data to ensure accurate billing and payroll processing, including hours worked, overtime, vacation time, and rate adjustments.
- Prepare staffing and timekeeping summaries for leadership review.
- Maintain and update tenant and staff access within emergency communication systems.
- Support security staffing processes including posting requisitions, screening resumes, coordinating interviews, and assisting with candidate onboarding.
- Process personnel updates such as transfers, title changes, pay adjustments, and separations.
- Verify operational invoices such as uniforms or service-related expenses and prepare reconciliation documentation for management review.
- Assist with planning and coordination of emergency preparedness exercises and annual safety training programs.
- Prepare projections for additional security coverage related to building operations, projects, or events.
- Manage document storage and retention for security logs and operational records.
- Coordinate security support for tenant move-ins and move-outs and provide security orientation for new tenants.
- Assist with operational coordination and staff oversight during emergency situations.
Qualifications:
- Experience in security operations management, facilities security, or operations administration.
- Strong organizational and administrative skills with the ability to manage multiple priorities.
- Experience with scheduling, payroll systems, and personnel administration.
- Ability to maintain confidential personnel records and operational documentation.
- Strong written and verbal communication skills.
- Proficiency with Microsoft Office and security management platforms preferred.
- Experience supporting emergency response or safety programs is a plus.
Pay range and compensation package:
- Competitive compensation
- Medical, dental, and vision insurance
- 401(k) with employer contribution
- Paid time off and holidays
- Long-term opportunity with a professionally managed commercial real estate organization
A fast-growing, enterprise organization with a complex, multi-location workforce is seeking a hands-on Workday HRIS professional to support and optimize its full HCM environment. This is a highly visible individual-contributor role responsible for the day-to-day stability, configuration, and evolution of Workday across the business.
This position sits at the center of HR operations, payroll, benefits, and reporting, and partners closely with HR leadership and technical teams to ensure Workday runs accurately, securely, and efficiently.
What Youโll Do
- Own the ongoing configuration and maintenance of Workday HCM across all major modules, including time, absence, benefits, payroll, compensation, and recruiting
- Maintain and troubleshoot business process frameworks, condition rules, security roles, and data flows
- Monitor and resolve issues across Workday integrations and vendor feeds
- Support release cycles, including regression testing, UAT, and post-deployment validation
- Ensure data integrity, compliance, and audit readiness across the HR system
- Build and maintain Workday reports, dashboards, and analytics for HR and leadership
- Serve as the first point of escalation for system issues, enhancements, and end-user questions
- Partner with stakeholders to improve workflows, automate manual processes, and enhance the user experience
What Weโre Looking For
- 5+ years of HRIS experience in an enterprise environment
- Hands-on Workday experience with configuration responsibility
- Exposure to multiple Workday HCM modules (time, absence, benefits, payroll, compensation, recruiting)
- Strong understanding of business process frameworks, security, reporting, and data governance
- Experience supporting system upgrades, testing cycles, and production troubleshooting
- Comfort working with integrations, file feeds, and third-party vendors
- Strong analytical and communication skills with the ability to work across technical and HR teams
Why This Role Stands Out
- Broad Workday ownership rather than narrow module support
- Stable, well-resourced enterprise environment
- High-impact role supporting critical HR, payroll, and benefits operations
- Long-term growth path for a senior HRIS professional who wants depth and influence
Deckorators, a brand of UFP Industries, is a leader in composite decking, railing, and outdoor living products. Our Buffalo, New York plant is the newest and flagship facility utilizing our proven and growing Surestone technology. This location will play a major role in advancing our extrusion and polymer innovation and scaling our capacity to serve customers nationwide.
Job Summary
The HR & Office Administrator will support both human resources administration and general office operations for the Buffalo plant. This role will manage recruiting support, onboarding coordination, employee experience, HR compliance, payroll inputs, and administrative functions that ensure smooth day-to-day operations in a growing environment. As one of the early hires during plant launch, this person will help establish foundational systems and culture for the workforce.
Principal Duties and Responsibilities
Human Resources Support
- Lead or support hourly and salaried recruiting activities including job posting, applicant coordination, and temporary staffing management.
- Coordinate and conduct new-hire onboarding, orientation, and safety introductions.
- Ensure accurate employee setup in HR systems, timekeeping, benefits access, payroll submission, and system communication tools.
- Partner with management to support employee relations, disciplinary documentation, and compliance with employment laws and company HR policies.
- Maintain employee records including personnel files, training documentation, PTO and leaves of absence, roster accuracy, and turnover metrics.
- Assist with performance review coordination and tracking goal alignment.
- Support safety compliance and OSHA documentation in partnership with plant leadership.
- Assist with HR communications, employee engagement events, and internal newsroom/marketing submissions.
Office & Administrative Operations
- Provide general administrative support including scheduling, data entry, reporting, scanning, and document management.
- Provide payroll support by ensuring accurate time and attendance reporting and approvals.
- Assist with accounting support including invoices, expense reconciliation, and adherence to internal controls.
- Maintain office supplies, facility communications postings, and business correspondence.
- Identify and implement improvements to administrative workflows and systems.
- Provide ongoing support to leadership and cross-functional teams as needed to enable efficient operations.
Qualifications
- 3+ years of experience in HR, administrative, or office support roles; manufacturing environment strongly preferred.
- High school diploma required; additional business, HR, or related education a plus.
- Excellent organization, confidentiality, and communication skills with a strong focus on employee support.
- Working knowledge of HR systems or ERP environments, payroll/timekeeping platforms, and benefits coordination.
- Proficiency with Microsoft Office (Excel, Word, Outlook) and standard office technology.
- Ability to build positive working relationships and communicate clearly with all levels of the organization.
- Experience working in a fast-paced startup or scaling environment a plus.
Why Deckorators Buffalo?
- Be a founding member of the human resources and culture infrastructure for the flagship Surestone plant.
- Opportunity to grow your HR career as the site scales in headcount and complexity.
- High visibility role supporting leadership, operations, and talent development for a brand defining the future of Deckorators manufacturing.
Compensation & Benefit Information
Salary Pay Range: $20.00-$25.00 per hour dependent on experience*
*pay range may be adjusted depending on cost of living
Bonus/Incentive Pay:
A discretionary annual bonus based on Company and business unit performance may also be provided.
Benefits currently offered to our employees:
- Medical insurance
- Health savings account with company contribution
- Dental insurance
- Vision insurance
- Basic and voluntary life insurance
- Disability insurance
- 401(k) plan with company match
- Paid vacation and holidays
- Stock purchase program with employee discount
- Educational reimbursement
- Wellness programs and challenges
- Other supplemental benefits
HR Manager โ U.S. Restaurant Group
Los Angeles
Salary: $90,000
Weโre partnering with a fast-growing U.S. restaurant group and theyโre looking for a hands-on HR Manager to join their team in LA. This role will lead and manage all HR functions across their U.S. operations, driving strategy and day-to-day execution.
What Youโll Do:
- Lead all U.S. HR operations: onboarding, payroll, policies, and employee relations.
- Manage payroll for Los Angeles locations accurately and efficiently.
- Ensure compliance with multi-state labor laws and HR regulations.
- Optimize HR/HCM platforms to streamline processes for managers and staff.
- Support recruitment, onboarding, and offboarding to create a seamless employee experience.
- Advise managers and leadership on HR matters, building a strong and fair workplace culture.
Who You Are:
- Experienced HR professional in restaurants or hospitality in Los Angeles.
- Skilled with HR/HCM platforms, payroll, and benefits administration.
- Confident navigating multi-state labor laws.
- Comfortable implementing policies and procedures while keeping them human and practical.
- Thrives in a fast-growing environment and enjoys contributing to expansion plans.
- Excellent communicator, problem solver, and approachable leader.
If you are keen to discuss the details further, please apply today or send your cv to Sarah at COREcruitment dot com
Due to the volume of application, we may not be able to provide feedback to all applicants. If you havenโt heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out
VP of People & Culture
Location: Chicago, ILWe are working with a rapidly growing hotel group to identify a VP of People & Culture who will lead the people strategy and create an exceptional employee experience across the organization.
This role is ideal for a hands-on, strategic HR leader who enjoys building programs, processes, and systems that help both employees and the business thrive. Youโll act as a trusted advisor to leadership while rolling up your sleeves to drive initiatives across talent development, compliance, payroll, and day-to-day HR operations.
Key Responsibilities:
- Lead and shape company-wide People & Culture strategies that align with business goals and create a positive, engaging workplace. Help position the company as a top employer in the hospitality industry.
- Build strong relationships across all levels, fostering open communication and collaboration.
- Oversee payroll and HR systems, making sure everything runs smoothly and accurately. Provide guidance, training, and support to managers on payroll and HR tools.
- Drive recruiting and talent initiatives, including staffing plans, seasonal campaigns, internships, partnerships with schools and community organizations, and internal opportunities to help employees grow.
- Develop and deliver leadership and employee training programs that build skills and support career development.
- Manage benefits and total rewards programs, including annual renewals and open enrollment, to ensure employees feel valued and supported.
About You:
- Proven HR leader with both strategic vision and operational expertise.
- Comfortable taking a hands-on approach to build systems, processes, and programs from the ground up.
- Meticulous and detail-oriented, ensuring compliance and operational excellence.
- A people-first leader who inspires, mentors, and develops talent across all levels.
- Thrives in a fast-paced, growing environment and adapts quickly to change.
If you are keen to discuss the details further, please apply today or send your cv to Nas at COREcruitment dot com
Due to the volume of application, we may not be able to provide feedback to all applicants. If you havenโt heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out