Basic Excel Assessment Test Free Jobs in Usa
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Exciting opportunity! We’re seeking an experienced electrical test technician to join a growing team in Coon Rapids, MN. In this role, you'll perform hands-on electrical testing and troubleshooting of switchgear, relays, and power systems. This is a union position offering excellent benefits, a stable work environment, and opportunities for advancement.
Location: Coon Rapids, MN
Wage: $38.00 – $44.00 per hour
Hours: Monday – Friday, 7:00 am – 5:00 pm
Benefits of the electrical test technician:
- Union role with scheduled pay increases
- Medical, dental, vision, life, disability, and critical illness coverage
- 401(k) with company match
- Three weeks of PTO in your first year
- Opportunities for overtime
- Career advancement paths
- Modern, climate-controlled facility
- Newer, well-maintained equipment
- Company events and a positive work environment
- No history of layoffs – enjoy job stability!
Duties of the electrical test technician:
- Perform testing of electrical equipment, switchgear, and 3-phase power systems
- Conduct factory witness testing
- Assist with redline and schematic updates
- Test relays, circuit breakers, ATS's
- Document test results accurately
- Maintain up-to-date knowledge of electrical codes and safety standards
Requirements of the electrical test technician:
- 2+ years of experience testing electrical equipment and systems
- Ability to read schematics and blueprints
- Understanding of electrical theory, controls, and low/medium voltage systems
- Experience with PLC/HMI preferred, but not required
- Diesel generator power control experience a plus
Additional Information:
Apply today! To learn more about this electrical test technician position, contact Matt at 763-571-7077.
EOE: Twin City Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
With a legacy of innovation since 1899, a presence in more than 30 countries, and more than 19,000 employees, we are advancing breakthrough therapies in oncology, cardiovascular disease, rare diseases, and immune disorders.
Guided by our 2030 vision to "be an innovative global healthcare company contributing to the sustainable development of society", we are shaping a healthier, more hopeful future for patients, their families, and society.
Job Summary The Global Oncology Medical Affairs (GOMA) Director, Program Management & Operational Excellence provides strategic planning and operational management oversight of GOMA projects, activities, and budgets.
The Director, Program Management & Operational Excellence is responsible for supporting the Head, Program Management & Operational Excellence, the assigned Global Medical Affairs Team (GMAT) or Functional Lead, and the Franchise or Function Head to deliver GOMA projects and activities successfully and in a timely manner while working in a fast-moving, matrixed organization.
The Director, Program Management & Operational Excellence is responsible acting as the "Chief of Staff" for his/her team, leading efforts to achieve overall operational excellence across all activities and projects to accelerate business in a compliant and efficient manner.
The Director, Program Management & Operational Excellence further contributes to accelerating and optimizing the business via the following responsibilities / activities: •Leading / contributing to process improvement initiatives •Ensuring streamlined and efficient communication •Escalating issues in a timely manner •Budget management and oversight of contract-to-purchase order (PO) process •Facilitating key meetings (internal GMA, cross-functional, cross-regional, vendor meetings, etc.) •Tracking of activities in terms of timing, anticipated risk, and mitigation of issues/conflict resolutions •Encouraging overall operational excellence across all activities and projects Job Description Responsibilities GMAT/Function Support In close collaboration with the Team Lead (GMAT or Function), establish a strategic plan for monitoring the activities per the Business Plan and priorities.
Support Team Lead to manage GOMA project/activities, including ensuring that the GMAT/Function team delivers projects/activities successfully and on a timely manner as per annual plan & objectives.
Establish milestones and metrics, in collaboration with GMAT/Function team, and develop a detailed project plan in order to track progress and measure impact of the activity.
Generates critical path analyses and supports scenario planning for each GMAT/Function, in order to assess if objectives are met, exceeded, or not met.
Have a strong understanding of activities, associated budget, and key contributing factors in order to anticipate potential risks and establish plan to mitigate, as appropriate.
Lead and facilitate regular internal GOMA & cross-functional/cross-regional team meetings; ensure agendas and team priorities are clear, meetings minutes are distributed, action items are completed.
Lead the budget planning and tracking process for GMAT/Function team; work with GMAT/Function Leads to provide consolidated budget/LE updates (across all activities and regions) in a timely manner with appropriate rationale.
Support GMAT/Function lead with annual Business Planning process & associated documents, including proactive engagement with internal and external stakeholders to manage plan development.
Proactively follow-up on action items and requests of GMAT/Franchise Lead.
Support GMAT/Function/Franchise Head in prioritization and planning of resources and develop rationale for annual resource planning.
Lead issue resolution meetings.
Lead risk identification, prioritization, and mitigation planning processes across the Franchise.
Manage the agendas for GMAT/Function meetings, the conduct of the GMAT/Function meetings, and the drafting of GMAT/Function meeting minutes.
Ensure full documentation of meeting discussions, decisions and action items.
Track & ensure completion of agreed action items.
Ensure appropriate archiving of project documentation.
Develop a monthly report that provides an overview of progress on all key activities, potential risks and mitigation actions.
Generate and maintain strategic integrated GOMA Franchise project plans, project timelines, high quality risk management plans, and communication plans, as needed.
Responsibilities Continued Operational Excellence Support Collaborate with Executive Director, Strategy & Operational Excellence to further strengthen operational excellence from a GOMA-wide organization perspective.
Disseminate key leadership communications throughout GMAT/Functional teams and lead issue escalation efforts when required.
Identify gaps in Global Oncology Medical Affairs processes and functional procedures that (potentially) impact program delivery and escalate appropriately to Executive Director, Strategy & Operational Excellence.
Collaborate with Executive Director, Strategy & Operational Excellence and GMAT/Functional Leads for formal presentations/communications to GOMA Head and GOMA Leadership Team.
Support Executive Director, Strategy & Operational Excellence with updates to GOMA leadership, as needed.
Integrate operational excellence best practices into regular team meetings and communications to enhance overall capabilities.
Qualifications Education Qualifications Bachelor's Degree with relevant professional experience or equivalent required advanced degree preferred Experience Qualifications 7 or More Years experience in project management with at least five years in pharmaceutical industry.
required Medical Affairs experience strongly preferred preferred Demonstrated leadership skills, especially in the areas of communication and change management required Meticulous attention to detail in all aspects of work and expert organization skills required Proven ability to drive decision making process, including ability to challenge teams and achieve excellence required Ability to thrive in a fast-paced environment required Self-starter, results-oriented required Strong change management skills and engagement to enable continuous improvement required Strong communication skills and ability to adapt according to different levels of management required Ability to negotiate and align across teams required Demonstrated ability to collaborate effectively with key stakeholders required Strong Microsoft Office skills required required Travel Requirements Must be able to travel domestic and international 10% Additional Information Daiichi Sankyo, Inc.
is an equal opportunity/affirmative action employer.
Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Salary Range: USD$198.160,00
- USD$297.240,00 Download Our Benefits Summary PDF
Collaborates with a team of card tech’s, cardiology fellows, sonographers and physicians to provide the right test for the right patient. Critical care, emergency department or Cardiology background minimum of 3–5-year experience required. EKG tele, ACLS & IV skills required (will train if needed). Must be able to read EKG tele strips as baseline. RQI acceptable.
On-call: None. Primary Shift: 6:30 am- 4:00 pm (9-hour days) This is a per diem role.
Requirements:
- Current RN licensure or compact licensure recognized by the State of Vermont required.
- ADN required, BSN preferred.
- Appropriate experience in specific clinical area. Varies by unit.
Our Total Rewards Package includes:
- Health Care (Medical, Dental, Vision)
- Flexible Spending Account
- Retirement Benefits (403b)
- Insurance Benefits (Life, Long-Term, Short-Term)
- Paid time Time Off
Joining our team has its perks:
- We encourage professional growth and development
- We ensure our nurses are truly happy and feel valued
- We offer structured preceptorships and continuing education
- We are committed to great patient ratios
- Our team culture is unlike what you'll find at other hospitals
- We've made significant investments in safe patient handling and mobility equipment
- Nurses truly have a voice here through our shared governance
About the Area
Located in Burlington, the cultural hub of Vermont, you'll find all of the amenities of the best small cities, alongside the very best skiing and riding in the east (with six ski resorts within an hour of downtown). In Burlington, everyone can truly find what they're looking for to unwind; from Nordic skiing to mountain biking to backcountry touring.
Burlington has a robust food and music scene, with entertainment options for all ages. Designated the Healthiest City in the USA by the US Centers for Disease Control and Prevention. Burlington ranked highest in exercise, and among the lowest in obesity, diabetes and other indicators of ill health.
We offer a quality of life that is second to none in Burlington, the cultural hub of Vermont. With exciting signing incentives and relocation assistance, moving to Vermont has never been an easier decision.
Earn up to $ 15. 00/ hour plus tips!
Stop in for an in-person interview from 2-4:30PM daily! Ask
for the manager.
Cafe Rio is looking to hire energetic Team
Members to join our #caferiofamily.
We have various level positions available: line cook, prep cook, dishwasher, cashier, and Assistant Management positions are also available!
Serving Up Fresh Opportunities!
- Fun, fast-paced work environment
- Up to 6 raises within your first year
- 30+ hours per week
- Part-Time and Full-Time available
- Health benefits are available for all employees after
90 days of employment - FREE MEALS on shifts
- 401k with company match $ for $
- Growth opportunities/opportunities for advancement
Piqued your interest? We would love to meet you,
so apply today!
Cafe Rio is an Equal Opportunity Employer and
participates in E-Verify
Earn up to $ 15. 00/ hour plus tips!
Stop in for an in-person interview from 2-4:30PM daily! Ask
for the manager.
Cafe Rio is looking to hire energetic Team
Members to join our #caferiofamily.
We have various level positions available: line cook, prep cook, dishwasher, cashier, and Assistant Management positions are also available!
Serving Up Fresh Opportunities!
- Fun, fast-paced work environment
- Up to 6 raises within your first year
- 30+ hours per week
- Part-Time and Full-Time available
- Health benefits are available for all employees after
90 days of employment - FREE MEALS on shifts
- 401k with company match $ for $
- Growth opportunities/opportunities for advancement
Piqued your interest? We would love to meet you,
so apply today!
Cafe Rio is an Equal Opportunity Employer and
participates in E-Verify
JOB TITLE: Electrical Install Assembler (Early Career) - Free Housing Support ($5K Relocation Bonus)
Location: On-site in North Charleston, SC
PAY RATE: $26-31/hour
We are a national aerospace and defense staffing agency seeking highly qualified candidates for a position with a top-tier client.
Job Details:
Job Type: Contract (12 months with potential for extension)
Industry: Aerospace / Defense / Aviation
Benefits: Medical, dental, and vision (Cigna)
Perks: Bonus potential + Priority access via Tier 1 supplier
Openings Nationwide: Thousands of opportunities across the U.S.
Qualifying Questions:
Are you a U.S. person as defined under ITAR regulations?
Do you meet the educational and experience requirements for this role?
Can you commute to the job location or relocate if necessary?
Summary:
Route wire harnesses to supports per blueprint instructions and 787 specifications.
Build connectors, splice wires, crimp, and terminate wiring.
Install connectors to receptacles and electronic components.
Perform repairs and rework processes to incorporate authorized engineering changes.
Conduct fiber optic cleaning, inspection, light loss testing, routing, and installation.
Perform bond and ground operations, including CRNs, jumpers, ground stud installation, and resistance testing.
Requirements:
High School Diploma or GED required; vocational school or Associate degree preferred.
6+ months of experience using software applications such as internet navigation, email, Microsoft Office, or other specialized programs.
6+ months of experience following detailed work instructions and interpreting blueprints, drawings, or specifications in English.
6+ months of experience in advanced manufacturing, technical, or mechanical environments using hand, power, or pneumatic tools.
6+ months of experience with structural parts fabrication and assembly processes.
Ability to perform tasks requiring bending, kneeling, crouching, standing, walking, climbing/balancing, reaching overhead, twisting, and head/neck rotation.
Ability to lift and carry up to 35 lbs.
Ability to work safely with high-hazard chemicals.
Must be able to work variable shifts (1st, 2nd, or 3rd) based on business need.
Must be a U.S. Citizen (as defined by ITAR).
About Us:
The Structures Company is a premier national aerospace and defense staffing agency specializing in contract, contract-to-hire, and direct hire placements. We deliver expert workforce solutions across engineering, IT, production, maintenance, and support roles.
As trusted partners to major aerospace OEMs and Tier 1 suppliers, we connect professionals with opportunities to grow and excel in the aviation and aerospace industries.
Eligibility Requirements:
Must be a U.S. Citizen, lawful permanent resident, or protected individual under 8 U.S.C. 1324b(a)(3) to comply with ITAR regulations.
Keywords: aerospace, aviation, engineering, maintenance, aircraft design, defense
Take your career to new heightsapply today!
Join Our Team as a Website Tester at Little Wheel
Little Wheel is a gambling technology company focused on researching and building products that put players first. We are currently hiring Website Testers across Michigan, New Jersey, Pennsylvania, and West Virginia.
This is a great opportunity to earn extra income on a flexible schedule while helping us test online casinos. No prior experience is required, and all training is provided.
This is a short-term contract, with opportunities for ongoing work for high performers.
Role Overview
As a Website Tester, you will:
- Participate in user experience testing on various online casino platforms.
- Follow step-by-step instructions to complete assigned tasks.
- Record feedback and report bugs or usability issues.
- Provide detailed insights into your testing experience.
- Complete all testing assignments within set timelines.
Requirements
To be eligible, you must:
- Be at least 21 years old.
- Reside in one of the following states: Michigan, New Jersey, Pennsylvania, or West Virginia.
- Own a laptop or desktop computer.
- Be able to complete a short, paid online training and onboarding process.
No previous testing or gambling experience is needed. You will not be gambling with your own money, and there are no fees or out-of-pocket costs. All the interactions/game-play would be for testing purposes.
Compensation and Benefits
- Guaranteed earnings of at least $1,000 for approximately 20 hours of testing.
- Minimum of $25/hour, with higher pay for faster testers.
- $100 bonus upon completing the onboarding program.
- Flexible schedule – choose when you want to work.
- Work from home – test websites from the comfort of your own space.
- Fast payments – get paid after each of the 4 testing stages.
- Excellent support – coordinators available daily from 6 AM to 11 PM ET.
What Our Testers Say
"Great side gig for some extra cash. The team is very communicative and will answer any questions/concerns!" – Maria, Trustpilot (2021)
"Tasks are clearly explained with step-by-step instructions. You can work when it's convenient. Support is very helpful and responsive." – Anonymous, Glassdoor (2025)
Read more reviews on Glassdoor, Trustpilot, and Google.
Equal Opportunity Statement
Little Wheel LLC is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all applicants and employees, regardless of race, religion, color, national origin, gender identity, sexual orientation, age, disability, or veteran status. We celebrate diversity and strive to create a workplace where everyone feels valued.
Company Info
Website: Address: Little Wheel LLC, 250 Pehle Ave, Suite 200, Saddle Brook, NJ 07663 Phone: (833) 313-7490
Join Our Team as a Website Tester at Little Wheel
Little Wheel is a gambling technology company focused on researching and building products that put players first. We are currently hiring Website Testers across Michigan, New Jersey, Pennsylvania, and West Virginia.
This is a great opportunity to earn extra income on a flexible schedule while helping us test online casinos. No prior experience is required, and all training is provided.
This is a short-term contract, with opportunities for ongoing work for high performers.
Role Overview
As a Website Tester, you will:
- Participate in user experience testing on various online casino platforms.
- Follow step-by-step instructions to complete assigned tasks.
- Record feedback and report bugs or usability issues.
- Provide detailed insights into your testing experience.
- Complete all testing assignments within set timelines.
Requirements
To be eligible, you must:
- Be at least 21 years old.
- Reside in one of the following states: Michigan, New Jersey, Pennsylvania, or West Virginia.
- Own a laptop or desktop computer.
- Be able to complete a short, paid online training and onboarding process.
No previous testing or gambling experience is needed. You will not be gambling with your own money, and there are no fees or out-of-pocket costs. All the interactions/game-play would be for testing purposes.
Compensation and Benefits
- Guaranteed earnings of at least $1,000 for approximately 20 hours of testing.
- Minimum of $25/hour, with higher pay for faster testers.
- $100 bonus upon completing the onboarding program.
- Flexible schedule – choose when you want to work.
- Work from home – test websites from the comfort of your own space.
- Fast payments – get paid after each of the 4 testing stages.
- Excellent support – coordinators available daily from 6 AM to 11 PM ET.
What Our Testers Say
"Great side gig for some extra cash. The team is very communicative and will answer any questions/concerns!" – Maria, Trustpilot (2021)
"Tasks are clearly explained with step-by-step instructions. You can work when it's convenient. Support is very helpful and responsive." – Anonymous, Glassdoor (2025)
Read more reviews on Glassdoor, Trustpilot, and Google.
Equal Opportunity Statement
Little Wheel LLC is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all applicants and employees, regardless of race, religion, color, national origin, gender identity, sexual orientation, age, disability, or veteran status. We celebrate diversity and strive to create a workplace where everyone feels valued.
Company Info
Website: Address: Little Wheel LLC, 250 Pehle Ave, Suite 200, Saddle Brook, NJ 07663 Phone: (833) 313-7490
Remote working/work at home options are available for this role.
Locations : Atlanta | Austin | Boston | Brooklyn | Chicago | Dallas | Denver | Detroit | Durham | Houston | Los Angeles | Miami | Minneapolis | Nashville | New York | Philadelphia | Pittsburgh | San Diego | San Francisco | Seattle | Summit | Washington
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures - and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
Practice Area
The Corporate Finance & Strategy Practice (CFS) combines rich expertise in corporate strategy concepts with a management methodology designed to create sustainable value-add for BCG clients. Our team provides extensive experience in planning and implementing corporate transactions including merger & acquisition deals and divestitures. We deliver analytic approaches that allow senior management to effectively deal with challenges such as generating growth, managing a portfolio of assets, forming a world-class finance organization, understanding risk, and responding to the way capital markets assess companies today. Taking swift action in turning around and restructuring a business for long-term survival is also part of our offering.
What Youll Do
BCG is looking for an Expert Consultant to join our CFO Excellence team. Our CFOx team partners with CFOs to tackle their most pressing challenges - reimagining finance operating models for peak efficiency, unlocking the power of advanced analytics and AI, and driving transformative value across the organization. With unmatched experience across industries, our team helps finance leaders modernize systems, enhance transparency, and position their finance functions as catalysts for strategic success. Join us to shape the future of finance and make a lasting impact.
As an Expert Consultant, you will be integrated into a BCG team to leverage your deep expertise on projects that reshape finance functions. You will be given end-to-end responsibility for a workstream within a BCG project. You will work closely with clients to understand their issues, create strategies for change, and win buy-in for your recommendations, while also collaborating with colleagues on complex client issues. You will provide deep expertise and insight to clients and help build your expertise area within BCG. A majority of your time will be focused on supporting and executing case work.
The Expert Consulting Track (ECT) is vital to BCG’s ability to successfully meet our clients’ demand for deep expertise and advanced technical capabilities. Experts deliver next-level impact for BCGs most complex and cutting-edge client challenges. Experts focus on developing BCGs thought leadership, commercial capabilities, and intellectual property assets; and their work is essential to our delivery model. Working alongside our traditional and specialty consultants to bring the ‘best of BCG’ to our clients, Experts come from diverse backgrounds, with expertise often gained outside of BCG in industry, academia, or specialized consulting. Consulting work is varied and rigorous, much of it performed at our client sites. Projects can vary in length, size, and location, depending on the client’s challenge. Because our clients operate all over the world, you may travel internationally.
What Youll Bring
- 5+ years of experience in finance across topics such as finance function effectiveness, CFO advisory, FP&A, process and policy, technology, operations, organizational structure and strategy, and/or transformation .
- Previous consulting experience is required.
- Proven experience working on finance transformation programs including: operating model redesign, process re-engineering, technology enablement, shared services, finance technology, budgeting, management reporting and Business Intelligence, core accounting, tax, treasury, internal audit, AI and machine learning.
- Experience in finance technology stacks, process optimization, and data architecture to deliver scalable and efficient solutions.
- Strong consulting skill set with a demonstrated willingness to learn and grow.
- Entrepreneurial, driven, and proactive mindset with a strong work ethic.
- Collaborative working style with a proven ability to team effectively across BCG and with clients.
- Ability to build trust and rapport with clients by deeply understanding their business and challenges.
- Advanced degree in a related field (preferred).
Additional info
What We Offer:
At BCG, we care about our people, and offer best in class benefits to support you personally and professionally including:
- An opportunity to work organically across disciplines and across BCG, we offer a unified and unrivaled opportunity that combines strategic thinking with hands-on applications.
- A unique experience to work alongside a team of passionate and driven problem-solvers with a mission to deliver innovative and valuable digital solutions in a supportive environment.
For U.S. Applicants:
The base compensation for this role is $190,000 in USD.
In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCGs Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below.
At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members.* That’s zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage:
- Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children.
- $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs.
- Dental coverage, including up to $5,000 (USD) in orthodontia benefits.
- Vision insurance with coverage for both glasses and contact lenses annually.
- Reimbursement for gym memberships and other fitness activities.
- Fully vested retirement contributions made annually, whether you contribute or not.
- Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years.
- Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement.
*Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.
To learn more about our employee benefit please check our Benefits page.
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. Click here for more information on E-Verify.Analyst Sandy Springs, GA- HYBRID 12 Months Pay: $25 per hour Job Overview The Customer Experience Sr.
Analyst supports the Client Customer Care Center by analyzing customer sentiment, CSAT scores, and Voice-of-Customer (VOC) feedback to identify trends and improvement opportunities across Customer Care Center operations.
This role turns raw customer data into clear, actionable insights that guide cross-functional decisions and help elevate the overall customer experience.
The Sr.
Analyst acts as a key insights partner producing thoughtful analysis, compelling storytelling, and proactive recommendations that enhance both strategic planning and day-to-day operations.
Overall Deliverables This content should not be construed as an exhaustive list of responsibilities or requirements.
Employees may be required to perform other job-related responsibilities to help the department achieve its goals.
Responsibilities Customer Experience Insights & Analysis: Analyze CSAT, NPS, and customer sentiment data across Roadside and CCC operations.
Conduct text analytics, tagging, and VOC theme identification to surface customer pain points and service opportunities.
Perform deep-dive assessments comparing Roadside vs.
CCC experience drivers.
Identify journey bottlenecks and operational friction points impacting customer satisfaction.
Monitor trends in closed-loop feedback to highlight systemic issues or areas requiring stakeholder alignment.
Reporting & Executive Communication: Develop weekly and monthly insights dashboards and summary reports in Power BI.
Build executive-ready narratives that connect customer sentiment to operational behavior.
Present insights to leadership in clear, concise, and visually compelling formats.
Cross-Functional Partnership: The Sr.
Analyst will identify and share relevant customer insights with: Parts Engineering Services After-Sales Business Development (ASBD) This includes Highlighting product, parts, or engineering-related dissatisfaction themes.
Supporting root cause analysis beyond CCC operations.
Flagging recurring systemic breakdowns affecting service and retention.
Tools & Platforms: Use Power BI, Medallia, Genesys, Copilot, Salesforce, and internal MBUSA systems to gather, analyze, and visualize data.
Maintain data accuracy and integrity across reporting sources.
Support forecasting, predictive trending, or ad-hoc analysis based on business needs.
Qualifications Required Bachelors degree in Business, Analytics, Communications, Psychology, or equivalent experience.
24 years of experience in customer experience analytics, business analysis, call-center insights, or a related field.
Proficiency in Power BI, Microsoft Copilot & AI-enabled tools Experience with Medallia, Salesforce, or similar CX platforms.
Strong analytical abilities with an ability to simplify complexity.
Excellent written and verbal communication skills.
Strong organizational skills and ability to prioritize in a fast-paced environment.
Demonstrated ability to work collaboratively and influence cross-functional partners.
Preferred Experience in automotive, luxury, or high-expectation customer service environments.
Familiarity with predictive analytics or VOC methodology.
Experience with call center operations or roadside assistance operations.
Knowledge of journey mapping or service design principles.
Competencies Customer-centric mindset Analytical and detail-oriented Insight storytelling & executive communication Collaborative partnership Continuous improvement focus Strong data literacy
