Bakemark Canada Jobs in Usa

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

Job Description

We are seeking a highly skilled and experienced Lead AI Engineer to join our dynamic team. The ideal candidate will excel at identifying and articulating complex business problems, and will develop innovative, scalable, and robust AI/ML solutions to address these challenges. Responsibilities will include designing, building, and deploying enterprise-grade AI systems, specifically focused on:

• 
  
• Agentic AI solutions to automate operational processes (e.g., interpreting trouble tickets, performing basic troubleshooting, interacting with online portals, data entry).
  
• Retrieval-Augmented Generation (RAG) and ColBERTv2 pipelines for parsing, indexing, and querying enterprise documents to facilitate answers related to process guidelines, product knowledge, and training materials.
  
• Function calling solutions leveraging Large Language Models (LLMs) to automate and perform precise actions in enterprise workflows.
  
• Developing and applying reinforcement learning strategies to optimize and automate decision-making processes within enterprise operations.
  

This role requires hands-on expertise with model fine-tuning, training pipelines, post-training optimization techniques (e.g., model distillation), classification models, and integrating AI systems within complex enterprise environments.

Duties and Responsibilities

• 
  
• Develop and implement AI solutions leveraging fine-tuned Large Language Models (e.g., OpenAI models, LLaMA, Mistral).
  
• Design, develop, and optimize Retrieval-Augmented Generation (RAG) pipelines using advanced vector databases (e.g., FAISS, Pinecone, Milvus).
  
• Build and enhance agentic AI systems utilizing frameworks like LangChain, AutoGPT, or similar automation frameworks.
  
• Deploy scalable ColBERTv2 architectures for semantic retrieval and classification.
  
• Create robust pre-processing and post-processing pipelines to enhance model performance, accuracy, and interpretability.
  
• Collaborate closely with cross-functional teams, including product managers, business stakeholders, data scientists, and software engineers.
  
• Implement best practices in model distillation, quantization, and optimization for deployment in production environments.
  
• Ensure compliance with enterprise-grade security, privacy standards, and data governance practices.
  
• Provide leadership and mentorship to team members, supporting their technical development and career growth through coaching, training, and performance feedback.
  
• Drive timely and successful completion of AI/ML projects by setting clear milestones, tracking progress, removing blockers, and aligning resources
  

Required Qualifications

• 
  
• Bachelor's degree in Computer Science, Data Science, Machine Learning, AI, or related fields; advanced degree strongly preferred.
  
• 5+ years of proven experience developing and deploying production-grade AI/ML systems.
  
• Strong programming skills in Python, familiarity with libraries/frameworks such as PyTorch, TensorFlow, Hugging Face, and LangChain.
  
• Demonstrated expertise with LLM fine-tuning (e.g., LoRA, PEFT), distillation, and model optimization.
  
• Practical experience implementing RAG pipelines with embedding technologies and vector stores (e.g., FAISS, Pinecone).
  
• Proven track record building agentic AI systems capable of interacting with multiple enterprise applications and platforms.
  
• Solid understanding of NLP techniques, Transformer architectures, semantic search, and document retrieval technologies (e.g., ColBERT).
  
• Hands-on experience with reinforcement learning techniques, including designing, training, and deploying reinforcement learning models.
  

Preferred Qualifications:

• 
  
• Master's or Ph.D. in Computer Science, Machine Learning, Artificial Intelligence, or related field.
  
• Familiarity with cloud-based AI services (e.g., AWS SageMaker, Azure ML, Google Vertex AI).
  
• Experience with containerization (Docker, Kubernetes) and deployment pipelines (CI/CD).
  
• Knowledge of advanced AI frameworks and model inference engines such as Triton Inference Server, TensorRT, and ONNX.
  
• Familiarity with model monitoring, observability tools, and techniques to ensure long-term reliability and performance.
  
• Strong communication and interpersonal skills with the ability to clearly articulate complex technical solutions to non-technical stakeholders.
  
• Experience in regulated industries or environments requiring strict compliance and data governance standards.
  

About Pinterest:

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.

Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace theflexibility to do your best work. Creating a career you love? It's Possible.

At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI.

Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.

With more than 550 million users around the world and 300 billion ideas saved, Pinterest Machine Learning interns help build personalized experiences to help Pinners create a life they love. With just over 3,000 global employees, our teams are small, mighty, and still growing. At Pinterest, you'll experience hands-on access to an incredible vault of data and contribute large-scale recommendation systems in ways you won't find anywhere else.

As a machine learning intern at Pinterest, you'll work on tackling new challenges in machine learning and artificial intelligence. You'll conduct research that can be applied across Pinterest engineering teams and engage in external collaborations and mentoring, while also performing research in any of the following areas: image recognition, user modeling, recommender systems,search, ads, ranking, natural language processing, neural networks, personalization, graph representation learning, and big data analytics.

Note to applicants:

By applying to this role, you will be considered for multiple intern roles open across our various ML teams. Please only apply once within the USA or Canada as multiple applications may delay our recruitment process.

Internships are 12 weeks paid, with fixed start dates in May or June to accommodate varying school calendars. Depending on the team, our summer internships will be located either remote or hybrid in San Francisco, Palo Alto, New York or Seattle offices.

We offer 2 internship start dates:

• 
  
• May 18, 2026 - August 7, 2026
  
• June 15, 2026 - September 4, 2026
  

What you'll do:

• 
  
• Lead your own project start to finish to contribute in cutting-edge research in machine learning and artificial intelligence that can be applied to Pinterest problems
  
• Collect, analyze, and synthesize findings from data and build intelligent data-driven models
  
• Write clean, efficient, and sustainable code
  
• Use machine learning, natural language processing, and graph analysis to solve modeling and ranking problems across discovery, ads and search
  
• Scope and independently solve moderately complex problems
  
• Demonstrate accountability for the quality and completion of your tasks and projects, collaborating with your team and seeking guidance as needed.
  

What we're looking for:

• 
  
• Working towards a PhD in Computer Science, ML, NLP, Statistics, Information Sciences or related field
  
• Proficiency in at least one systems language (Java, C++, Python) or one ML framework (Tensorflow, Pytorch, MLFlow)
  
• Experience with big data technologies (e.g., Hadoop/Spark) and scalable realtime systems that process stream data
  
• Experience in research and in solving analytical problems
  
• Strong communicator and team player with the ability to find solutions for open-ended problems.
  
• Preferred Qualifications:
  
  • 
    
  • Publications in machine learning, AI, data science, data analytics, statistics, or related technical fields
    
  • Interest in research and in applying ML to impactful real-world problems on the Pinterest product
    
  
  
  

Why Intern at Pinterest?

• 
  
• Meaningful Work: Contribute to projects that impact millions of users worldwide.
  
• Mentorship: Learn from and be guided by experienced engineers and researchers in the field.
  
• Growth and Development: Participate in professional development workshops and networking events to build your skills and connections.
  

In-Office Requirement Statement:

• 
  
• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection
  
• This role may require you to be located near an office for in-person collaboration, and therefore may need to be located a commutable distance from one of our Pinterest offices.
  
  

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

US based applicants only

The salary for this position is $12,100 monthly.

#LI-HYBRID
#LI-EB1

Our Commitment to Inclusion:

• 
  
• Manage recurring data operations and reporting: pull data from multiple sources, maintain clean datasets, analyze trends, and deliver weekly or monthly dashboards and readouts in Sheets and Slides
  
• Administer surveys end-to-end (SurveyMonkey, Qualtrics, or similar): build and QA, manage response data, analyze results, and package findings into clear reports and decks
  
• Maintain people operations datasets, including hiring-related tracking and weekly roster updates, ensuring strong data integrity and consistent formatting
  
• Support onboarding administration, including LMS completion reporting, overdue follow-up tracking, and course assignment administration
  
• Build and iterate Tableau dashboards to replace or augment recurring reports, improving self-serve access to metrics and insights
  
• Streamline repeatable work using automation and AI (for example: faster data cleanup, report drafting, and workflow simplification)
  
• Support ad-hoc operational requests as needed (quick analyses, dashboard iteration, Google Sheets troubleshooting, and documentation updates)
  

• 
  
• Strong experience with data operations and reporting: pulling data from multiple sources, cleaning and reconciling datasets, analyzing trends, and producing clear recurring reporting
  
• Proficiency in building and maintaining Tableau dashboards (defining metrics, creating views, iterating based on stakeholder feedback)
  
• Advanced Google Sheets skills (dashboards, pivot tables, complex formulas, and scripts) and comfort presenting outputs in Google Slides
  
• Experience administering surveys (SurveyMonkey, Qualtrics, or similar), including survey setup, response management, and results analysis
  
• Experience with administrative operations that require precision and follow-through (tracking, audits, recurring updates, and systems hygiene)
  
• Comfort with LMS administration and reporting (completion reports, tracking overdue items, course assignments)
  
• Experience leveraging AI tools to accelerate analysis and streamline repeatable work; with automation + agent experience (Apps Script, Zapier, Make)
  
• Proven ability to handle sensitive and confidential information with discretion
  
• Ability to navigate ambiguity and shifting priorities, respond well to ad hoc requests, and keep stakeholders informed with clear status updates
  
• Proven ability to work independently with minimal oversight in a remote environment
  
• Availability requirement: able to consistently work 5+ hours on Mondays; remaining hours are flexible within a 10-15 hours per week schedule
  

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

• 
  
• A Government Project Coordinator will work on all types of projects, from simple activities to more complex plans, within the Granite product suite. They will collaborate internally with multiple departments, organize reporting, participate in meetings and provide updates to Government Transition Project Managers
  
• In addition to ensuring the schedule and details of a given task are well-organized, a Government Project Coordinator will collaborate with clients and internal teams to deliver results on time and meet high quality standards
  
• They are the front line of high-profile projects with an opportunity to work on some of Granite's newest offerings
  

Duties and Responsibilities:

• 
  
• Creates and maintain trackers showing progress of projects
  
• Places and track orders
  
• Works closely with TPM and other departments to ensure projects are kept on schedule
  
• Works with TPM, internal departments, and local contacts to coordinate installs, TIU, and ports
  
• Monitors progress of projects and handle any issues that arise
  
• Submits project deliverables in Order Portalwithin SLA and identifies/troubleshoots any issues with IT
  
• Must have the ability to obtain P2 Government
  

Required Qualifications:

• 
  
• Bachelor' s Degree
  
• Intermediate to advanced knowledge of Microsoft Excel and MS Access
  

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

The Fulfillment Associate ensures accurate order picking, packing, and staging to meet daily ship-on-time goals. This entry-level role maintains inventory integrity, follows standard operating procedures (SOPs), and contributes to a safe, organized, and high-throughput fulfillment environment.

• 
  
• Pick items per order requirements and verify accuracy against order lines.
  
• Pack orders with appropriate materials and print shipping labels.
  
• Stage orders for carrier pickup and maintain organized lanes.
  
• Update ERP/WMS with order status and inventory movements.
  
• Perform basic quality checks and report issues promptly.
  
• Support cycle counts and inventory housekeeping (5S).
  
• Follow SOPs and safety policies; escalate exceptions promptly.
  

• 
  
• High school diploma or equivalent required
  
• 0-2 years of fulfillment or warehouse experience
  
• Ability to lift and move packages up to 50 lbs safely
  
• Basic computer proficiency; familiarity with ERP/WMS
  
• Strong attention to detail and accuracy
  

• 
  
• Experience with e-commerce order fulfillment
  
• Knowledge of basic shipping methods and documentation
  

Michelin is hiring!

- - - - - - - - - - - -

KEY EXPECTED ACHIEVEMENTS

* Implement and comply with the environmental management system.

* Take part in the required activities required by the BU and the MMW.

* Respect the safety requirements, especially for handling equipment.
* Ensure the quality produced.
* Respect the level of production.
* Respect the instructions for verification of the product.

Inspire Motion for Life: Apply Today!

As the leading mobility company, we work with tires, around tires and beyond tires to enable Motion for Life. Dedicated to enhancing our clients' mobility and sustainability, Michelin designs and distributes the most suitable tires, services and solutions for our customers' needs. Michelin provides digital services, maps and guides to help enrich trips and travels and make them unique experiences. Bringing our expertise to new markets, we invest in high-technology materials, 3D printing and hydrogen, to serve a wide a variety of industries-from aerospace to biotech. Headquartered in Greenville, South Carolina, Michelin North America has approximately 23,000 employees and operates 34 production facilities in the United States and Canada.

MICHELIN tires have been ranked the #1 Tire Brand across major categories and segments by industry experts and consumers alike. For nearly three decades we've been recognized for our achievements in Customer Satisfaction, Performance, Durability, Technology and Innovation.

Michelin cares for the personal and professional development of its employees. We support career advancement through various options, which include: skill and career development, training, career exploration and work with cross-functional teams. We offer the possibility of a varied and fulfilling career path in an environment where unique contributions are valued.

Michelin offers 10 Business Resource Groups (BRGs) which are all-inclusive groups created and led by employees who have shared life experiences across various diversity dimensions. Each group supports business strategies and initiatives along with meeting the needs of members. The goal of each group is to help employees feel welcome and included, support employee engagement and encourage professional development. BRGs also provide cross-cultural support, career management resources and opportunities for community involvement.

Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at .

This position is not available for immigration sponsorship.

Get in the driver's seat and be on your way to a meaningful professional journey!

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:

TheProject Operations Field Implementation Manager, Canada is responsible for onsite guidance and oversight of multiple specific projects. Oversight of 10- 15+ Diversified Technicians subcontractors at any given time, is responsible for enforcing standards and processes that increase the quality, velocity, and efficiency for the team. This position is the onsite point for customer escalation and the face of Diversified during the implementation phase on key projects. This individual will work with PMO team and Engineering, ensuring Project Operations is aligned with the needs of our clients and the business unit needs.

Location: Greater Toronto Area

What You'll Do:

Primary Duties and Responsibilities:

• 
  
  
• Act as Site Superintendent on high profile projects, acting as a single point of contact for onsite teams (Field Engineers, Technicians, Subcontractors, etc.); passing and filtering information to the Project Manager.
  
  
• Assist in addressing performance of onsite resources and associates.
  
  
• Training - Termination, mechanical, client interface and other aspects of Diversified installation standards.
  
  
• First point of escalation for Field Issues with the client.
  
  
• Empowered to defuse and resolve onsite client issues.
  
  
• Verification and enforcement for onsite performance and productivity standards, providing feedback for reviews and training plans.
  
  
• Provide onsite support for integration issues.
  
  
• Assist in development and deployment for Installation processes and standards.
  
  
• Recommends training for future growth and development of team to ensure best in class.
  
  
• Provide a consistent level of technical performance as well as flexibility in work schedule. This position requires periodic overtime, weekends and may require overtime for extended periods to meet deadlines.
  
  
• Able to complete assignments in accordance with or better than established task durations as well as estimate task durations to meet assigned deadlines. Provides daily feedback to Project Manager.
  
  
• Assist in developing growth plans for both process and operations staff to help ensure long term success.
  
  
• Helps develop and ensures compliance in Quality Assurance program.
  
  
• Field implementation and tracking of departmental goals and objectives.
  
  
• Responsible for site activities related to Safety, Quality Control and QA.
  
  
• Coordinates activities for service to ensure all systems requiring support are successfully included.
  
  
• Final verification of preparedness for site activities.
  
  
• Support fleet and/or delivery of tools and materials for field.
  
  
• Maintain and track tooling/ test gear.
  
  
• Site Surveys for projects and sales support.
  
  
• Verification for commissioning readiness.
  
  
• Review daily field reports for content and format.
  
  

Complexity:

• 
  
  
• Verification and Implementation of standards in how Diversified deploys.
  
  
• Immediate point of escalation for job sites.
  
  

Decision Making Authority:

• 
  
  
• Feedback on Hires/Fires/Reviews.
  
  
• Removal of personnel from jobsites.
  
  
• Standard training and enforcement for Contractors.
  
  
• Timesheet/PTO/Expense Verification.
  
  

Physical Working Environment:

• 
  
  
• Ability to visit multiple jobsites in assigned geography.
  
  
• Must be able to lift 50 lbs.
  
  

Travel:

Frequent travel by car and occasional airplane trips are required. Employee must possess a valid Ontario driver's license. Employees will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job sites (within a 2 hour driving distance each way) will make up 70-90% of the time. Occasional travel by airplane for out-of-town projects may be required

What You'll Bring:

Required Skills/Qualifications

• 
  
  
• 3+ years' experience as a senior or lead technician, or experience as a site superintendent with another company.
  
  
• Familiarity with a wide range of audio, video and networking equipment.
  
  
• High level of experience in construction environments
  
  
• Knowledgeable of low voltage electrical concepts.
  
  
• Possess advanced AV installation skills.
  
  
• Good verbal communication skills and good customer service skills.
  
  
• Ability to diagnose, troubleshoot and resolve technical problems.
  
  
• Preferred candidates hold CTS or CTSI certifications.
  
  

What We Offer:

Along with competitive compensation, you will be eligible for the following benefits:

• 
  
  
• Medical and dental plan options to suit your family's needs
  
  
• Basic Life, AD&D, Short-Term and Long-Term Disability Insurance
  
  
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  
  
• Paid Time Off and Paid Holidays
  
  
• Commuter Benefits
  
  
• And much more
  
  

To learn more about becoming part of the Diversified team, visit us at our career site or email us at .

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law.

We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.

Our compensation ranges reflect the cost of labor across several geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

Granite is currently seeking applicants for our Voice Activations team to support our voice related products and services (HPBX, SIP, ePOTS, RCFs, Epik). This individual will be responsible for contributing to the technical implementation of our IP voice services at customer locations, from strategic planning and order configurations through to turning up and troubleshooting IP voice services. We are looking for representatives preferably with experience in the VoIP technology space or relevant technical background willing to learn and excel in the field.

Duties and Responsibilities:

• 
  
• Use internal system to run through activation queue
  
• Assist technicians and customers on the phone
  
• Handle escalation support for voice product activations both internally and to customers
  
• Troubleshoot services and devices in the field with customers and technicians
  
• Update configurations and/or order details to create successful turn up of services for customer
  
• Reconfigure Routers or equipment
  

Required Qualifications:

• 
  
• Technical background or desire to grow in technical field
  
• Strong organizational skills
  
• Ability to work independently and make judgement calls to resolve issues
  
• Ability to take direction and act upon it
  
• Demonstrative critical thinking and analytical problem-solving skills
  
• Strong verbal and written communication skills, ability to multitask
  
• Collaborative, Can-Do attitude
  
• Willingness to obtain government security clearance
  
• Solid work ethic
  

Preferred Qualifications:

• 
  
• Understanding of Networking, TCP/IP, Routing, Switching
  
• Experience in customer facing technical support roles
  
• Ability to refine and improve personal technical capabilities in enterprise networking, network security, and unified voice application support to contribute to the company mission at a higher level of expertise.
  
• 1-2 years in a technical support related role, or equivalent experience
  
• Understanding of Networking, TCP/IP, Routing, Switching, SD-WAN
  
• Prior public trust P2 security clearance
  
• Bachelor's Degree in Computer Science, Network Design, Network Security, or related field
  
• Experience with coding and automation platforms such as Python, Javascript or similar
  

#LI-JH1

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

We are seeking business-oriented, customer service driven professionals to provide high quality service to Fortune 500 level customers.

Duties and Responsibilities:

• 
  
• Maintain and manage Granite's Premier accounts.
  
• 24 x 7 availability to support your assigned accounts.
  
• Conduct weekly meetings with assigned Premier accounts.
  
• Minute each meeting weekly and follow up on all actions
  
• Areas of responsibility for each account include but are not limited to maintenance of phone lines, outages, billing, reporting, etc.
  
• Communicate directly with customers, sales and internal staff.
  

Required Qualifications:

• 
  
• Bachelor's Degree
  
• Intermediate to advanced knowledge of Microsoft Excel and MS Access
  

Preferred Qualifications:

• 
  
• Excellent customer service skills
  
• Ability to work under pressure
  
• Ability to meet deadlines
  
• Excellent problem-solving skills
  
• Ability to work independently as well as in a group
  
• Strong multi-tasking and organizational skills
  
• Excellent interpersonal and communication skills
  

#LI-MS1

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

We are seeking a highly skilled and motivated Software Engineer II with experience in full-stack development, specifically with proficiency in TypeScript, React, CI/CD, Kafka, and application scaling. The ideal candidate will have a strong understanding of software development best practices and experience building scalable, high-performance applications.

Duties and Responsibilities:

• 
  
• Design, develop, and maintain software applications using various programming languages and frameworks
  
• Collaborate with cross-functional teams to understand software requirements and design solutions
  
• Write clean, maintainable, and efficient code that is scalable and follows best practices
  
• Participate in code reviews and ensure that all solutions are aligned with specifications
  
• Debug and troubleshoot software issues and implement fixes
  
• Implement and maintain CI/CD pipelines to ensure code quality and rapid deployment
  
• Monitor and optimize application performance to ensure optimal scalability
  
• Continuously learn and stay up-to-date with emerging technologies and programming languages
  
• Participate in the design and implementation of software architecture and design patterns
  
• Ensure that all software solutions are secure and adhere to security best practices
  
• Collaborate with other team members to improve software development processes and tools
  
• Communicate with stakeholders and other team members to provide status updates and gather feedback
  
• Participate in agile development methodologies and contribute to sprint planning and retrospectives
  
• Work with customers, vendors, and other stakeholders to gather requirements and provide technical expertise
  
• Document and maintain software documentation, including user manuals and technical documentation.
  

Required Qualifications:

• 
  
• 1-3+ years' experience and knowledge of at least one programming language (e.g. Python, C++, C#, JavaScript, etc.)
  
• Bachelor's or higher degree in computer science or related field preferred (or equivalent experience)
  
• Experience with software development methodologies (e.g. Agile, Scrum, etc.)
  
• Experience with version control systems (e.g. Git)
  
• Strong understanding of data structures and algorithms
  
• Familiarity with databases and SQL
  
• Strong problem-solving and analytical skills
  
• Experience with testing and debugging
  
• Good communication and teamwork skills
  
• Ability to learn and adapt to new technologies and programming languages
  
• Experience with operating systems (specificallty Linux or MacOS)
  
• Experience with software design and architecture
  
• Understanding of software development best practices and design patterns
  
• Experience with cloud platforms (e.g. AWS, Azure, Google Cloud)
  
• Experience with CI/CD
  
• Experience with React
  
• Knowledge of microservices and containerization technologies like Docker, Kubernetes.
  
• Experience with data storage and management technologies like SQL and NoSQL
  
• Experience with security best practices and technologies
  
• Experience with or understanding of distributed systems and scalability
  
• Understanding of performance optimization techniques
  
• Understanding of accessibility and internationalization best practices.
  

#LI-SR1