Array Journal Acceptance Rate Jobs in Usa

14,242 positions found — Page 16

Accounting Technician II
Salary not disclosed
Columbia, SC 2 days ago
Role Name: Accounting Technician II

Location: Columbia, SC 29203


Work Environment: Onsite

Schedule: Mon - Fri, 8:00 am to 5:00 pm

Contract length: 3 months assignment with possible conversion

Job Summary:


Duties/About the role:

Under general supervision, performs a variety of routine to moderately complex clerical/accounting functions such as inventory balancing, reconciliations, generating refund request letters, processing disbursements and deposits, keying journal entries and logging items in accordance with standard procedures in one or more of the following areas; general accounting, accounts payable, accounts receivable or related financial area. May complete special projects.

Day to Day:


  • 30% Prepares various financial data associated with refunds, invoices, recoupments, adjustments, cash disbursements, deposits, check voids and reissues, disputes, correspondence, or other data in support of the finance or accounting function. Ensures data is complete, accurate, and organized for processing. Provides supervisor with daily, weekly, and/or monthly summary reports of accounting activities for the position.
  • 25% Completes moderately difficult research using financial reporting systems, files, and other means to identify errors such as overpayments or misapplication of funds. Resolves routine questions and problems, referring complex issues to higher levels.
  • 20% Performs calculations on financial documents to ensure accuracy of bank deposits, receipts, disbursements, refunds, or other accounting-related items.
  • 20% Provides other support duties related to the accounting/finance function that may include monitoring financial systems, keying journal entries, tracking funds, balancing accounts, maintaining inventory and receiving cash funds from customers, etc. May assists less experienced accounting clerks as needed.
  • 5% Determines, prepares, and distributes correspondence regarding monies due or erroneously received. Issues refunds as appropriate.

Team Info: A total of 13 members handling functions that include tax reporting, voids and reissues, state escheat reporting and imaging of all departmental documents. Our team works together to ensure that all deadlines are met.

Any extra/additional job info: NA

Job Requirements:

Required Education: Associate degree in Accounting/Finance. or 2 years of experience supporting accounting or financial operations.

Required Work Experience: See Education.

Nice to have/Preferred skills: Microsoft office skills (advance Excel skills) * State Medicaid experience preferred.
Not Specified
Payroll Manager
Salary not disclosed
Scottsdale, AZ 2 days ago

Payroll Manager

We are seeking an experienced Payroll Manager to lead and oversee payroll operations for a fast-paced, growing organization. This role will be responsible for managing high-volume payroll across multiple entities and states while ensuring accuracy, compliance, and timely processing.

The ideal candidate is detail-oriented, hands-on, and experienced managing complex payroll environments with multi-state tax regulations.

Key Responsibilities

• Manage end-to-end payroll processing for high-volume, multi-state payroll across multiple entities

• Ensure payroll is processed accurately and on time for salaried, hourly, and variable compensation employees

• Maintain compliance with federal, state, and local payroll tax regulations

• Oversee payroll reconciliations including payroll tax filings, general ledger tie-outs, and benefit deductions

• Prepare and review payroll journal entries and support month-end close processes

• Manage payroll system maintenance, audits, and reporting

• Partner with HR, Accounting, and Finance to resolve payroll discrepancies and ensure data accuracy

• Oversee garnishments, tax levies, benefits deductions, and other payroll adjustments

• Continuously evaluate payroll processes and implement improvements to increase efficiency and accuracy

• Serve as the primary point of contact for payroll-related inquiries and escalations

Qualifications

• 5+ years of payroll experience with at least 2 years in a leadership or supervisory capacity

• Strong experience managing high-volume, multi-state payroll across multiple entities

• Deep understanding of payroll tax compliance and payroll regulations

• Experience with payroll reconciliations, payroll journal entries, and general ledger integration

• Proficiency with payroll systems and strong Excel skills

• Highly detail-oriented with strong analytical and problem-solving abilities

• Ability to manage deadlines in a fast-paced environment

Preferred

• Experience with large payroll systems (ADP, Workday, UKG, or similar)

• CPP certification is a plus

Not Specified
Plant Controller
Salary not disclosed
Edison, NJ 2 days ago

Our client is seeking a Plant Controller to lead all plant-level financial operations for their manufacturing facility. This Plant Controller will own cost accounting, inventory valuation, standard costing, variance analysis, budgeting/forecasting, and financial reporting to drive profitability and operational excellence. The Plant Controller will be responsible for monthly close for the plant: journal entries, reconciliations, and P&L.


Key Responsibilities

  • Inventory & COGS: Oversee inventory valuation, cycle counts/physical counts.
  • Financial Reporting & Close: Lead the monthly close for the plant: journal entries, accruals, reconciliations, and plant P&L with commentary.
  • Budgeting & Forecasting: Build the annual plant budget and rolling forecasts (volume, mix, price, labor, overhead).
  • Streamline processes and reporting; automate where possible (Power BI/Excel/Power Query).


Qualifications

  • Bachelor’s in Accounting
  • Experience with 3+ years in a manufacturing plant environment.
  • Deep expertise in standard costing, cost accounting, inventory, and variance analysis.
  • Strong Excel/Power Query/Power BI skills; ability to build models and dashboards.
  • Solid knowledge of US GAAP
  • Proven ability to partner with Operations/Supply Chain/Quality


Core Competencies

Manufacturing Finance | Cost Accounting | Standard Costing | Variance Analysis | Inventory Control | Budgeting & Forecasting | KPI Development | Financial Reporting | ERP Master Data | Continuous Improvement | Cross‑Functional Business Partnering | Internal Controls | GAAP Compliance

Not Specified
Administrative Assistant
✦ New
🏢 LHH
Salary not disclosed
Warren County, NJ 1 day ago

Job Title: Administrative Assistant

Location: Warren, NJ

Type of Employment: Temporary to Permanent

In Office/Hybrid/Remote: In office

Hourly: $23/hr - $24/hr


Job Summary:

LHH is partnering with an environmental services organization to hire a temp to permanent Administrative Assistant. This role is fully in office with hours from 8:30AM to 5:30PM with a 1-hour break, Monday through Friday. The qualified candidate should have a bachelor's degree in a field involving extensive writing and document review such as communications, marketing, journalism and have at least 1 year of corporate office experience.


If this role is a fit to your background, please submit an updated resume for review.



Responsibilities:

  • Team up with the geotechnical engineering team to prepare, review and edit technical reports for customers
  • Work within MS Office as well as multiple proprietary systems to accomplish tasks
  • Act as the last set of eyes before reports are sent out to customer
  • Assist with expense management
  • Partner with all departments to ensure that projects are completed properly to the fullest extent possible
  • Assist with any ad hoc tasks and projects as they arise



Required Experience:

  • Bachelor's degree required, preferably within marketing, journalism, communications or a related field
  • At least 1 year of corporate office experience
  • Proficiency in Microsoft Office Suite required
  • Excellent written and verbal communication skills
  • Extremely meticulous and detail oriented to ensure minimal error
  • Hard working with an ability to function effectively in very fast paced environment
  • Must be able to work overtime


Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.


Equal Opportunity Employer/Veterans/Disabled


Military connected talent encouraged to apply


To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Not Specified
Design Intern
✦ New
Salary not disclosed
Nashville, TN 1 day ago

The Role

As a Design Intern at Absolutely Ridiculous, you'll be hands-on in the creative heart of the fastest-growing sports and lifestyle brand in the world. Working directly alongside our founder and Creative Director in addition to our design team in-house and remote, you'll support the full design lifecycle—from initial concept through production-ready tech packs—across our hard goods, soft goods, and marketing channels. 


What You’ll Get To Do

  • Assist in the development and review of tech packs for new product releases, ensuring design intent is accurately translated for manufacturing partners
  • Support hard goods design across our core product lines—baseball and softball gloves, sliding mitts, and protective accessories — with attention to construction, materials, colorways, and brand consistency
  • Contribute to soft goods design for headwear, apparel, and lifestyle products, helping bring our art-forward aesthetic to wearable categories
  • Create and adapt marketing graphics for product launches, social media drops, and brand campaigns—including assets for the brand's signature sneaker-culture drop model
  • Collaborate with the creative team on concept development for upcoming collections and collaborations
  • Help maintain and organize digital design files, ensuring brand assets are well-structured and accessible
  • Participate in product review sessions and offer creative input during ideation phases


Who You Are

  • Currently enrolled in or recently graduated from a degree program in Industrial Design, Graphic Design, Product Design, Fashion Design, or a related field
  • Proficient in Adobe Creative Suite (Illustrator and Photoshop required; InDesign a plus) Familiar with tech pack creation or eager to learn the process; understanding of product construction basics (leather goods, stitching, hardware) is a plus
  • Deeply curious about the intersection of art, culture, sport, fashion, and music — you understand what makes a product feel like more than just equipment
  • Detail-oriented with a strong eye for color, composition, and craftsmanship
  • Self-motivated, adaptable, and excited to work in a fast-moving, creative startup environment


This job description is not all-inclusive, and certain activities, duties, or responsibilities may be required of the employee as needed.


What We Offer

  • Salary Range: Paid internship — compensation commensurate with experience
  • Hands-on experience with a nationally recognized, fast-growing brand in the sporting goods and creative arts space
  • Exposure to product design, go-to-market strategy, and brand partnerships at an exciting stage of growth
  • Work Location: Nashville, TN (on-site at our headquarters)
  • If college credit is required, we will fully support the documentation, reporting, and supervisor coordination needed to meet your program's requirements—we just ask that you take the lead on communicating what's needed and keeping the process moving


Who We Are

Nashville based sports and lifestyle brand redefining how athletes express themselves through high-performing, functional art over traditional sporting goods. Where other companies in the industry have stagnated, Absolutely Ridiculous has led the cultural movement of self-expression and individual identity through its gear on and off the field.


Since its viral launch in 2020 by founder and award-winning artist X, Absolutely Ridiculous has transformed from a bold idea into a global force. We’ve partnered with the likes of Disney, Guinness, Mister Cartoon, One Piece, Corona, Naruto, and Mossy Oak as well as MLB superstars like Bryce Harper, Elly De La Cruz, Jazz Chisholm Jr and Michael Harris. Absolutely Ridiculous also became one of the youngest sporting goods companies to ever be featured in the popular video game MLB The Show.


From the iconic Ice Cream Glove that kicked off the ice cream movement in youth sports to collaborative collections and drops featured in The NY Times, MLB, ESPN, The Athletic, Wall Street Journal and Sports Business Journal; Absolutely Ridiculous continues to break the mold of traditional sporting goods by combining elements of art, fashion, luxury, music, pop culture and sports into each product release.

internship
Full Charge Bookkeeper
Salary not disclosed
Magnolia, Texas 5 days ago

Overview

We are seeking an experienced Full Charge Bookkeeper to manage comprehensive accounting functions for our organization. The ideal candidate will have a strong background in restaurant accounting, proficiency with QuickBooks, and adherence to GAAP standards. This role requires a detail-oriented professional capable of handling complex financial tasks, ensuring accurate financial records, and supporting the organizations economic health.

Duties

  • Manage full-cycle bookkeeping, including accounts payable and receivable, bank reconciliations, and journal entries.
  • Maintain and reconcile the general ledger, ensuring accuracy and compliance with GAAP.
  • Prepare financial statements, balance sheets, and other financial reports
  • Perform account analysis and account reconciliation to verify data integrity
  • Handle payroll processing and tax-related filings in accordance with governmental regulations
  • Utilize QuickBooks accounting software and other financial tools to record transactions
  • Conduct budget analysis and assist with financial planning activities
  • Ensure proper documentation of all financial transactions through double-entry bookkeeping principles
  • Assist with external audits and provide supporting documentation as needed
  • Stay updated on relevant accounting standards, governmental regulations, and industry best practices

Skills

  • Proven expertise in QuickBooks accounting software, and other financial management tools
  • Strong understanding of GAAP, governmental accounting, and technical accounting concepts
  • Experience with balance sheet reconciliation, bank reconciliation, and account reconciliation processes
  • Proficiency in double-entry bookkeeping, journal entries, debits & credits, and account analysis
  • Knowledge of payroll processing and tax compliance procedures
  • Ability to generate detailed financial reports and perform financial report writing
  • Excellent organizational skills with the ability to manage multiple accounts accurately
  • Strong attention to detail with a focus on accuracy in bookkeeping tasks
  • Capable of working independently while maintaining high standards of confidentiality and professionalism
  • 10 key typing skills for efficient data entry

This position offers an opportunity for a dedicated professional the opportunity to contribute significantly to our organizations financial operations by applying their extensive accounting expertise. The successful candidate will demonstrate a thorough understanding of both technical accounting practices and practical bookkeeping procedures necessary for effective financial management.

Preferred qualifications:

  • 2+ years of experience in the food & restaurant industry
  • Reliable transportation to and from work
  • Speaks English
  • Speaks Spanish
  • Comfortable handling customer complaints
  • Reads English
  • Reads Spanish
permanent
Associate Attorney
Salary not disclosed
Los Angeles, CA 4 days ago

Everett Dorey is a full-service civil litigation defense firm seeking fill-time attorneys for its Los Angeles Office, preferably in the areas of employment law, toxic tort, environmental law, construction law, public entity defense, professional liability and/or general liability. The firm blends innovation and experience to deliver excellent results for its clients while creating a uniquely positive workplace for its attorneys and staff. The core values of the firm include unmatched responsiveness, cutting edge technology, a commitment to gender equity, diversity, inclusion and the recruitment and retention of exceptionally talented litigators and staff. Everett Dorey's recognitions include, but are not limited to, “Best Places to Work" by Orange County Business Journal, “Top Workplace” by Orange County Register, “Top Legal Organization for DEI” by Orange County Coalition for Diversity in the Law, "Advancement of Women Award" by Orange County Women Lawyer Association, “Company that Cares" by Orange County Business Journal, and “Inclusive Workplace” by Best Companies Group and COLOR Magazine.


  • Everett Dorey prides itself on superior benefits, including 401k matching, health, dental and vision insurance, gender neutral parental leave and hybrid and in-person work policies.
Not Specified
PR Account Executive - Travel
✦ New
Salary not disclosed
Miami, FL 1 day ago

About the Job

The Account Executive is responsible for delivering high-quality client service and producing strong, timely deliverables within a collaborative, cross-functional team environment. This role supports the development of pitch angles and story ideas, secures media placements, and is familiar with core public relations functions, including media monitoring, detailed client reporting, research, and press release development.


The Account Executive provides guidance to interns, trainees, and Account Coordinators in the execution of creative and effective projects and serves as the primary writer for foundational materials. This position maintains ongoing relationships with media contacts, manages day-to-day account administration, and researches and analyzes client issues while collaborating across departments to deliver impactful work.


The Account Executive is responsible for collecting, tracking, and reporting client results and operates under the supervision of a Senior Account Executive or higher-level leadership.


Responsibilities

  • Provides day-to-day support to clients, projects, and colleagues and produces client deliverables
  • Provide day-to-day support to clients, projects, and internal teams while producing high-quality client deliverables
  • Manage multiple projects from conception through completion by anticipating client and team needs, addressing challenges proactively, and ensuring adherence to deadlines and budgets
  • Produce polished written materials and distribute press assets (e.g., summary reports, press releases, credentials, proposals) through thorough research and analysis of client-related issues
  • Handle media inquiries and take ownership of media relations initiatives by cultivating strong journalist relationships and ideating creative approaches to secure coverage
  • Partner with clients to develop key messages, draft rapid-response materials, manage media inquiries, and provide on-site support for court proceedings and press briefings
  • Monitor and analyze media coverage, public opinion, digital conversations, and relevant regulatory developments
  • Maintain deep knowledge of industry topics, client issues, and news to deliver relevant, strategic, and creative communications aligned with business objectives
  • Coordinate and execute client meetings and events; update dashboards and management systems and provide meeting recaps for supervisory review
  • Contribute ideas to strategic communications planning and brainstorming sessions
  • Research and monitor client industries to identify positioning opportunities and keep teams informed of relevant insights
  • Proactively build relationships with external stakeholders (media, third-party organizations, and partners) to effectively communicate client messages
  • Support research and development of new business proposals
  • Assist with client administrative functions, including billing support and account reporting
  • Attend and actively participate in internal and client meetings, including brainstorming sessions
  • Provide guidance and mentorship to Account Coordinators, interns, and trainees


Skills

  • Excellent oral and written communications skills in English and Spanish
  • Ability to complete activities under assigned budget
  • Excellent project management skills
  • Advanced understanding of media channels and social media
  • Ability to translate client needs into media opportunities
  • Supervisory and team management skills
  • Business presentation skills (including their development)
  • Proficient in computer software (Word, Excel, PowerPoint)
  • Independent, creative spirit, and the ability to do things differently "think out of the box"
  • Ability to supervise multiple tasks simultaneously and work well under pressure



Experience & Qualifications

  • A minimum of two (2) years of work experience in professional services firm, journalism, public relations, communications or related field is preferred
  • BA/BS required; graduate degree in business, communications, public relations, journalism, or a relevant specialty preferred.
  • Proven understanding of techniques of a professional services/consultancy firm.
  • Media Relations experience, including media pitching, monitoring, and analysis; press trip work preferred but not required



About Newlink

At Newlink, we believe in the power of connections. We are a strategic consulting firm that helps organizations transform challenges into opportunities through innovation, collaboration, and purpose-driven strategies. With a presence in the U.S., Latin America, and Europe, our multicultural team shares a passion for generating real impact through engagement.

Not Specified
Technical Project Manager
Salary not disclosed
Alpharetta, GA 3 days ago

The Technical Project Manager (TPM) has three main responsibilities:

  1. Project Manage all technical tasks during implementation and upgrades.
  2. Install and configure servers and the Care Logistics applications in Amazon Web Services (AWS) and on premise.
  3. Perform technical operations and oversee availability, performance, and supportability of our observability infrastructure.

The TPM acts as the project manager and liaison between Care Logistics and the customer for all technical activities. The TPM is responsible for coordinating the system configuration, sizing, ordering, and installation while technically engineering and managing the integration of Care Logistics solutions. They work closely with Solutions Delivery and customer resources in support of organizational objectives. Solutions Delivery functions include project delivery tasks such as solution sizing, technical project planning, customer guidance, system installation, system validation, system testing, technical training, and support of technical onsite events. The TPM facilitates DevOps functions between development and the Solutions Delivery teams to ensure technical operations are correctly executed, effectively communicated, and continuously improved.


ESSENTIAL RESPONSIBILITIES:


Solutions Delivery Functions

  • Delivery components of customer project tasks which include:
  • Assist with the design and implementation of new technologies
  • Assist with the sizing of customer systems
  • Train new employees on all aspects of the role
  • Considered a Subject Matter Expert for all aspects of the technology and project delivery
  • Install and troubleshoot software, hardware, and services necessary to support Care Logistics solutions
  • Lead the engineering of hospital customer’s technical solutions
  • Lead, plan, organize and drive the design, testing, and implementation of Care Logistics software solutions and related advisory services
  • Educate customer on technical aspects of the Care Logistics system
  • Interface with service and hardware system vendors to build and configure systems
  • Participate in onsite customer events, including technical go-live
  • Technical Operations and Observability:
  • Manage alert and monitoring configuration
  • Collect, aggregate, and visualize metrics to provide actionable insights
  • Advise right-sizing of AWS infrastructure resources to optimize cost and performance
  • Manage incident response
  • Provide insight to Cloud Center of Excellence
  • Additional tasks which include:
  • Provide primary technical support for project team members
  • Provide Tier 2 level support for Care Logistics Support team
  • Create and maintain internal environments for use by Care Logistics Client Engagement team
  • Create Knowledge Base articles and other technical documentation for use by Care Logistics employees and customers
  • Define and maintain a clear, concise documented process for the implementation and integration of the system
  • Collaborate with teammates to troubleshoot and maintain existing application modules
  • Participate in DevOps initiatives to improve products and operations


QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS:


REQUIRED


  • Bachelor’s degree in Computer Information Systems or equivalent experience
  • PMP certification and/or equivalent experience
  • 2-4 years hands on experience using Amazon Web Services (AWS) services such as EC2, RDS, Systems Manager, VPN, CloudWatch
  • 2-4 years of monitoring systems experience using tools such as AWS CloudWatch, Datadog, New Relic, SolarWinds, Dynatrace, etc.
  • 4-6 years demonstrated project management experience
  • Advanced operation and maintenance of Linux (Red Hat Operating System)
  • Demonstrated advanced analytical and troubleshooting skills
  • 3+ years integrating software/hardware systems in client-server and cloud environments
  • Proven organizational and delivery skills


DESIRED

  • AWS certification desired
  • Automating and configuring Amazon Web Services (AWS) such as EC2, RDS, VPN
  • Operational best practices related to systems operation and maintenance in on-premises and AWS production environments
  • Industry standard application/applet containers such as Tomcat
  • PostgreSQL and Aurora Databases (installation, configuration, and operation)
  • Production High availability server environments
  • Complex hardware and software installations
  • Management of enterprise reporting tools and/or related technologies
  • Project delivery, operations, and support using DevOps and/or Agile methods
  • Support leadership experience
  • Use of ticketing systems such as JIRA and/or related incident management tools such as OpsGenie
  • Comprehension of related scientific and technical journals, abstracts, financial reports, and legal documents.
  • Preparation of articles, abstracts, editorials, journals, manuals, and critiques.
  • Preparation and delivery of comprehensive presentations, participation in formal debate, extemporaneous communication, and professional communication before an audience.
  • Professional certifications in related industry skills such as DBMS, CISSP, ITIL, Agile, and Lean are a plus


KNOWLEDGE, SKILLS, AND ABILITIES:


  • Develop strong and productive working relationships with others
  • Form strong team bonds and enhance team performance
  • Strong organizational and quality management skills with ability to handle multiple, competing tasks and priorities
  • Cope with rapidly changing information in a fast-paced environment
  • Proven communication, interpersonal, analytical, and organizational skills
  • Proven ability to properly communicate with customers (in person and via phone) and manage expectations during a project
  • Work both independently and as a member of the implementation and support team
  • Manage multiple concurrent activities, all with fluctuating deadlines, by working with other departments, both internal and external
  • Quickly identify and resolve issues
  • Quickly understand complex concepts
  • Excellent oral and written communication skills
  • Excellent customer management skills
  • Above average observational skills to collect data and validate information
  • Outstanding analytical skills with the ability to critically evaluate the information gathered from multiple sources, reconcile conflicts, relate high-level information to details, and distinguish user requests from underlying business problems/needs.
  • Effectively represent Jackson Healthcare/Care Logistics values and principles in decision-making and actions
  • Support leadership and/or project management
  • Excellent troubleshooting skills
  • Excellent organizational and delivery skills
  • Install, configure, and manage hardware and software in AWS and on-premises environments
  • Provide specifications for system hardware and AWS service requirements
  • Implement complex system solutions involving multiple technologies
  • Control and implement complex system and application feature configurations
  • Troubleshoot complex system and technical issues
  • Read and understand system and application logs
  • Proven ability to communicate and teach complex technical concepts to less technical resources
  • Excellent communications and interpersonal skills, as well as analytical and problem-solving skills
  • Excellent documentation skills


REQUIRED KNOWLEDGE

  • Amazon Web Services (AWS) services such as EC2, RDS, Systems Manager, VPN, CloudWatch
  • Monitoring systems such as AWS CloudWatch, Datadog, New Relic, SolarWinds, Dynatrace, etc.
  • In-depth knowledge of Linux (Red Hat Operating System) concepts and operations in a production environment
  • VMware, Web servers, DBMS, Reporting and analytic tools
  • Project Management Methodologies
  • Advanced PC knowledge including proficiency with MS Outlook, Word, Excel, and PowerPoint


DESIRED KNOWLEDGE


  • Knowledge automating and configuring Amazon Web Services (AWS) such as EC2, RDS, VPN
  • Understanding of high availability server environments
  • Hardware and software installation techniques
  • Healthcare Information Systems
  • Enterprise reporting tools
  • DevOps and Agile methodologies related to project delivery, operations, and support
  • Ticketing systems such as JIRA and related incident management tools (such as OpsGenie)



TRAVEL REQUIREMENTS & WORKING CONDITIONS:

  • 10-80% travel required
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; write; type; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and smell
  • The employee must frequently lift and/or move up to 50 pounds
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
Not Specified
Operations & Customer Service Associate
🏢 CARAA
Salary not disclosed
New York, NY 4 days ago

YOU MUST BE PHYSICALLY LOCATED IN NEW YORK CITY IN ORDER TO APPLY FOR THIS ROLE


THE BRANDS


ABOUT CARAA

We are a New York City-based sport bag and accessory company founded in 2015 by CFDA award-winning designer Carmen Chen Wu and Aaron Luo to re-imagine handbags for modern life. With backgrounds in design and global supply chain, Carmen and Aaron merged their respective expertise in form and function to create Car + aa.


Our ethos is simple: to create well-made, versatile, and smart designs that can transition from street to fitness studio, business meeting to dinner, and everywhere in between. The result is the perfect set of hybrid accessories that strike balance between fashion, craftsmanship, and functionalities.


ABOUT MERCADO FAMOUS

Created by 2 serial entrepreneurs in digital commerce and the founders of Caraa, Mercado Famous is sharing the best-kept secrets of Spain with the whole world.


Mercado Famous offers the best quality meat from ecological farms that have been using natural ingredients and humane practices on the Iberian Peninsula for decades. With our backgrounds in sourcing and supply chains, we are able to procure Spain’s best pasture-raised charcuterie at prices that make it an everyday luxury.


Launched in 2022, we have been featured by Bon Appetit, The New York Times, The Wall Street Journal and the Quality Edit within the first 3 months of the launch, featuring our premium quality and unique taste. Our goal is to change the narrative around Spanish charcuterie. Through accessible pricing, we aspire to introduce to the American consumer to a product that has been historically inaccessible for the masses in a modern, non-apologetic and democratic way.


We bring together a multi-talented team that thinks outside the box, and value diversity and inclusion. We welcome driven and smart individuals of all backgrounds and experiences to apply for this position.


JOB DESCRIPTION


As the operations and customer services associate, you will be a key member of our core team and work closely with our Co-Founders and manage all aspects of operational processes including customer service, warehouse management, inventory management, shipping and logistics. This will take approximately 80% of your daily scope and responsibilities.


In addition to Caraa, you will also be taking on an array of operational responsibilities of a second brand managed under the same management umbrella called Mercado Famous, founded in 2022 with the mission of bringing the best of Spanish charcuterie for the American consumers. This will take approximately 20% of your daily scope and responsibilities.


Both companies offer a unique opportunity with ample room for growth to learn a wide array of aspects at a unicorn non-venture backed direct to consumer brand.


This role is full-time and located in New York City.


Salary range: offer set based on candidate experience and seniority


You will need to have a minimum of 1-3 years of customer services and operational experience working with an ecommerce, fashion, retail or CPG brand.


REQUIREMENTS


What you'll do


Customer Service

  • Maintain the highest level of product knowledge and expertise. Help customers navigate through the shopping, product selection, and sales journey
  • Manage interactions across multiple channels including email, text, phone, and social media.


Operations

  • Manage all warehouse related processes including domestic and international logistics, inventory management, return processing, order entry, showroom samples, and more.
  • Lead ongoing digital sample sales and bi-annual activations including in person sample sales.
  • Lead day-to-day wholesale account needs including PO fulfillment, RTVs, invoicing.
  • Lead day-to-day shipping and fulfillment management of eCommerce and dropship orders.
  • On-going management of shipping and logistics costs.
  • Lead and management all in office fulfillments.


Special projects

  • Support company CEO and Cofounder in special partnerships and marketing initiatives.


Who you are

  • Have at least 1-3 years of customer service, operations, logistics experience from an eCommerce, Fashion or CPG brand
  • Proficient in Microsoft Office and Google Drive Suites
  • Exceptional writing and communication skills
  • Highly organized with ability to collaborate, self-prioritize, and ask for help when needed
  • Are passionate about Caraa and Mercado, our ethos, and our products
  • Enjoy working in a fast-paced and ever-changing startup environment
  • Desire to learn and take on new challenges
  • Desired but not required: experience with Adobe suite


Required Skills

  • Proficiency in Microsoft Office and Google Drive Suites
  • Proficiency in navigating social media channels including Facebook, Tik Tok, and Instagram
  • Exceptional writing and communication skills


Desired Skills

  • 1-3 years of operations experience in eCommerce, Fashion, Retail or CPG brands
  • Familiarity with Shopify
  • Familiarity with Adobe Creative Cloud suite


Benefits & Compensation

  • Competitive salary compensation based on market rate and seniority
  • We do not offer health benefits at this moment
  • Opportunity to sample products from our collection
  • Discounts to all Caraa and Mercado Famous products
  • Invitation to exclusive CARAA and Mercado Famous social outings & sales events
Not Specified
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