Applied Technical Services Jobs in Usa
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Join Our Team as a Paramedic in Pittsburgh, PA!
Are you a compassionate EMT-Paramedic looking to make a real difference? We’re looking for someone like you to join our team in Pittsburgh, where you‘ll work alongside dedicated professionals who share your passion for helping others.
No overnight shifts! Paid Training to set you up for success
A chance to save lives and make an impact—without putting your own at risk
The Plasma Center Medical Support Specialist EMT - P is responsible for delivering safe and efficient quality nursing care to patients. This role involves examining patients, administering prescribed medicine, and facilitating healing and comfort. The position requires advanced knowledge of operational procedures and tools, obtained through extensive work experience and vocational or technical education.
Work under limited supervision for non-routine situations
* Lead daily operations and train, delegate, and review the work of lower-level employees
* Examine patients and administer prescribed medicine
* Ensure accurate patient records by documenting medical history
* Perform phlebotomy tasks such as blood draws following established guidelines
* Utilize medical terminology appropriately in patient care situations
* Respond to medical emergencies following center SOPs
* Assess donor eligibility based on medical history and physical examination findings
Applies basic principles of medical history documentation under supervision, ensuring accurate patient records.
* Understands patient safety protocols and applies them under supervision in care settings.
* Performs basic phlebotomy tasks such as blood draws under supervision, following established guidelines.
* Conducts simple electrocardiography tasks under supervision, understanding basic operational procedures.
* Utilizes medical terminology appropriately in routine patient care situations with guidance.
* Maintains Basic Life Support certification, ready to respond to emergencies.
* Prepares patients for medical procedures under supervision, providing clear instructions.
* Inputs patient data into digital systems, ensuring accuracy and confidentiality.
* Conducts patient interviews, handling basic inquiries with ongoing coaching.
* Performs blood testing procedures, interpreting results under supervision.
* Responds to medical emergencies, following center SOPs effectively.
* Assesses donor eligibility based on medical history and physical examination findings.
As the most advanced technical operations level within Takeda, you are in a non-supervisory position that calls for a profound understanding of technical processes within one‘s specialty. You typically hold a high school diploma complemented by extensive relevant working experience and any necessary certifications. You will be expected to anticipate trends, connect disparate information, and coordinate activities that may impact areas outside your immediate remit. In this capacity, you will handle complex assignments that necessitate a unique and specialized set of skills, leading not just the workflow but also ensuring the quality of technical processes. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations.
BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.
The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS).
to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE).
You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician‘s standing orders and donor transport to emergency care facilities.
You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility.
You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable.
You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents.
~ You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs.
High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements
EMT-Paramedic
Fulfill state requirements (in state of licensure) for basic IV therapy
Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist
Two years in a clinical or hospital setting
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.
Hourly Wage Range:
$The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
S. based employees may be eligible for short-term incentives. S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Full time
Join Our Team as a Paramedic in Pittsburgh, PA!
Are you a compassionate EMT-Paramedic looking to make a real difference? We’re looking for someone like you to join our team in Pittsburgh, where you‘ll work alongside dedicated professionals who share your passion for helping others.
No overnight shifts! Paid Training to set you up for success
A chance to save lives and make an impact—without putting your own at risk
The Plasma Center Medical Support Specialist EMT - P is responsible for delivering safe and efficient quality nursing care to patients. This role involves examining patients, administering prescribed medicine, and facilitating healing and comfort. The position requires advanced knowledge of operational procedures and tools, obtained through extensive work experience and vocational or technical education.
Work under limited supervision for non-routine situations
* Lead daily operations and train, delegate, and review the work of lower-level employees
* Examine patients and administer prescribed medicine
* Ensure accurate patient records by documenting medical history
* Perform phlebotomy tasks such as blood draws following established guidelines
* Utilize medical terminology appropriately in patient care situations
* Respond to medical emergencies following center SOPs
* Assess donor eligibility based on medical history and physical examination findings
Applies basic principles of medical history documentation under supervision, ensuring accurate patient records.
* Understands patient safety protocols and applies them under supervision in care settings.
* Performs basic phlebotomy tasks such as blood draws under supervision, following established guidelines.
* Conducts simple electrocardiography tasks under supervision, understanding basic operational procedures.
* Utilizes medical terminology appropriately in routine patient care situations with guidance.
* Maintains Basic Life Support certification, ready to respond to emergencies.
* Prepares patients for medical procedures under supervision, providing clear instructions.
* Inputs patient data into digital systems, ensuring accuracy and confidentiality.
* Conducts patient interviews, handling basic inquiries with ongoing coaching.
* Performs blood testing procedures, interpreting results under supervision.
* Responds to medical emergencies, following center SOPs effectively.
* Assesses donor eligibility based on medical history and physical examination findings.
As the most advanced technical operations level within Takeda, you are in a non-supervisory position that calls for a profound understanding of technical processes within one‘s specialty. You typically hold a high school diploma complemented by extensive relevant working experience and any necessary certifications. You will be expected to anticipate trends, connect disparate information, and coordinate activities that may impact areas outside your immediate remit. In this capacity, you will handle complex assignments that necessitate a unique and specialized set of skills, leading not just the workflow but also ensuring the quality of technical processes. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations.
BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.
The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS).
to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE).
You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician‘s standing orders and donor transport to emergency care facilities.
You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility.
You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable.
You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents.
~ You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs.
High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements
EMT-Paramedic
Fulfill state requirements (in state of licensure) for basic IV therapy
Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist
Two years in a clinical or hospital setting
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.
Hourly Wage Range:
$The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
S. based employees may be eligible for short-term incentives. S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Full time
About Us:
Founded in 1992, Cerberus is a global leader in alternative investing with approximately $67 billion in assets across complementary credit, private equity, and real estate strategies. We invest across the capital structure where our integrated investment platforms and proprietary operating capabilities create an edge to improve performance and drive long-term value. Our tenured teams have experience working collaboratively across asset classes, sectors, and geographies to seek strong risk-adjusted returns for our investors. For more information about our people and platforms, visit us at
What is Cerberus Ventures?
“Great-power competition” has changed – Visionary commercial technology is the new battleground, and nations are increasingly directing resources toward longer-term, existential challenges, from energy and food security to public health, labor productivity, and national security. Governments can’t solve the problems alone; private capital will be needed to invest in disruptive technologies that are poised to accelerate solutions. Cerberus Ventures is a dedicated investment platform that backs pioneering advancements in critical technologies addressing these challenges. We invest from Seed to Series B across 6 verticals: Processing & Microelectronics, Energy Infrastructure, Networks & Communications, AI- Enabled Productivity, Synthetic & Programmable Biology, and Physical & Digital Assurance. Our team is led by a unique group of experienced investors from In-Q-Tel, Cerberus, and global technology firms.
As a Venture Fellow, you will help identify and research opportunities across one of these verticals (or specific subsegments of these verticals). This role is ideal for those interested in career opportunities in venture capital, startups, and technology.
Responsibilities:
- Technical due diligence: Assist Cerberus investment professionals in company / industry research and due diligence
- Evaluate the technical merits and competitive differentiation of investment opportunities
- Qualify the source of technical differentiation (review patents, understand and explain proprietary processes, etc.)
- Assess technical risks and opportunities of product roadmaps
- Thesis development: Distill findings into comprehensive reports
- Sourcing: Identify new investment opportunities. Leverage personal and Cerberus networks to meet with entrepreneurs and thought leaders
- Market mapping: Contribute to our industry deep-dives. Cerberus Ventures takes a thematic approach, researching the ecosystems (including emerging technologies, competitive landscapes, supply chains, etc.) of our focus markets and subsegments
Key Requirements:
- Current post-doc or PhD candidates in cybersecurity, computer science, AI, or related field
- Deep technical understanding of networked and distributed system architectures, application and cloud security, and well-versed in the latest applications of AI to the security stack.
- Ability (or deep curiosity / willingness) to bridge technical research to commercial insights – e.g., How do the target company’s specs align with customer needs? What would it take for competition to displace the target company’s technology? How feasible is the technology’s path to operationalization / commercialization?
Preferred knowledge of:
- The startup landscape in cybersecurity
- The relevant regulatory and policy landscape
Laboratory Technical Associate
The Laboratory Technical Associate is integral to supporting laboratory operations. This position aims to promote a staff member into a technical role with a bachelor's in biological science (biology, chemistry, etc.) that has not completed a medical technology course and obtained ASCP certification. This position involves internal specimen processing and the shipment of specimens for testing elsewhere. Some specimen testing will be performed depending on the complexity of the testing. In addition, the Laboratory Technical Associate will maintain inventory and assure that equipment and supplies are clean and in working order according to stringent procedures and protocols.
Minimum Education
- Bachelor's degree in biological sciences.
Minimum Work Experience
- Three years of prior experience in a laboratory environment preferred.
Required Licenses/Certifications
- Required to obtain ASCP certification within two years of hire.
Required Skills, Knowledge, and Abilities
- Demonstrated strong knowledge of basic computer skills, including Microsoft Office software products.
- Knowledge of medical terminology.
- Demonstrated good communication skills, both written and verbal.
- Ability to be organized and establish day-to-day priorities.
- Highly discreet, able to routinely handle confidential materials.
Pay Rate: $21.96 - $31.99
#PM24
Compensation details: 21.96-31.99 Hourly Wage
PIa5f8b2511468-3631
Who We Are
As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute.
Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future.
Total Rewards
Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more.
Expected salary range of $117,900 to $131,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).
Primary Purpose of Position
Performs advanced technical/engineering problem solving in support of nuclear plant operations. Responsible for technical decisions. Possesses excellent knowledge in functional discipline and its practical application and has detailed knowledge of applicable industry codes and regulations.
Primary Duties and Accountabilities
- Provide in-depth technical expertise to develop, manage and implement engineering analysis, activities and programs.
- Provide technical expertise and consultation through direct involvement to identify and resolve equipment and system problems.
- Provide complete task management of engineering issues.
- Perform engineering and technical tasks as assigned by supervision applying general engineering principles
- Accountable for the accuracy, completeness, and timeliness of work ensuring proper configuration management and assuring that standard design criteria, practices, procedures and codes are used in preparation of plans and specifications.
- Perform independent research, reviews, studies and analyses in support of regulatory/technical projects and programs.
- Recommend equipment, new concepts and techniques to improve performance, simplify construction, reduce costs, correct design or material flaws, or comply with changes in codes or regulations.
- Must be willing to travel 10-50% of time, which may be to another Constellation Clean Energy Center.
- All other job assignments and/or duties pursuant to company policy or as directed by management to include but not limited to: (positions outside of department in support of outage activities etc.)
Minimum Qualifications
- Bachelor's degree in engineering (chemical, civil/structural, electrical, industrial, mechanical or nuclear) or technical discipline (e.g. chemistry, computer science, mathematics, or physics) with 5 years of industry experience or 3 years of Constellation Reactor Services department experience OR
- Current or previous Senior Reactor Operator license with 5 years of industry experience or 3 years of Constellation Reactor Services experience department OR
- Associates/non-technical 4-year degree/completion or a relevant, skilled trades apprenticeship program (e.g., boilermaker, pipefitter, operating engineer) with 7 years of industry experience or 5 years of Constellation Reactor Services department experience OR
- High school diploma/GED with 9 years of industry experience or 7 years Constellation Reactor Services experience department
- Maintain minimum access requirement or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties
Preferred Qualifications
- Professional Engineer Certification
- Advanced technical degree or related coursework
- Design Engineering Qualifications
- Fuel Handling Qualifications and Experience
- Lifting and Rigging Experience
- Master Rigger Qualification
- Work Planning Qualifications
- Procedure Revision Experience
- Supervisory Qualifications and Experience
- P6 Scheduling Experience
Role : Technical Product Manager ( Data Analytics )
Location - Austin, TX (Onsite) - only Local to Texas (other states don't apply)
Exp Req : 10+
Rate : $55/Hr on W2 Max
Skills Mandatory :
1, Marketing Data Analysis knowledge.
2, KPI and metrics definition on Marketing Data. Mainly for media product.
3, Instrumentation knowledge and through process.
Original JD:
- Key Qualification 7+ years of experience in a Data Visualization, Data Scientist, or Data Analyst role, preferably for a digital subscription business.
- Strong proficiency with SQL-based languages is required. Experience with large-scale data technologies such as Hadoop, PySpark
- Proficiency with data visualization tools such as Tableau, , and/or MicroStrategy for analysis, insight synthesis, data product delivery, and executive presentation.
- You have a curious business mindset with an ability to condense complex concepts and analysis into clear and concise takeaways that drive action.
- Excellent communication, social, and presentation skills with meticulous attention to detail.
- Strong time management skills with the ability to handle multiple projects with tight deadlines and executive visibility.
- Be known for successfully bridging analytics and business teams, with an ability to speak the language of both.
Job Description :
- Build dashboards, self-service tools, and reports to analyze and present data associated with customer experience, product performance, business operations, and strategic decision-making.
- Create datasets, Develop global dashboards, data pipelines, sophisticated security controls, and scalable ad-hoc reporting
- Closely partner with our Data Science team to define metrics, datasets, and automation strategy
- Engage with Product, Business, Engineering, and Marketing teams to capture requirements, influence how our services are measured, and craft world-class tools to support those partners.
- Establish a comprehensive roadmap to communicate and manage our commitments and stakeholder expectations while enabling org-wide transparency on progress.
- Focus on scale and efficiency - create and implement innovative solutions and establish best practices across our full scope of delivery
- Education Minimum of a Bachelor’s degree in Computer Science, Statistics, Mathematics, Engineering, Economics, or related field. Technical Product Management
Key Qualifications :
- Experience in a Technical Product Management role, preferably for a digital-media or subscription business.
- Knowledge of Client-Server metrics logging strategies as well as data architecture required for analysis
- Hands-on experience with the end-to-end data lifecycle across petabyte-scale technologies
- Prior experience in a technical role (preferably as a data analyst or engineer), delivering data insights to stakeholders
- Strong experience designing and driving product strategy cross-functionally, collaborating with partners of various technical levels.
Nice to have :
• Experience in data-related programming languages (e.g. SQL, PySpark, Python, or R)
Description :
- Data is our product. We are looking for a self-starting, upbeat individual with excellent communication skills who is passionate about managing and developing critical datasets to maximize Data Science capabilities. You should have a strong interest in driving large-scale data products, engaging with key business stakeholders, and driving critical communications throughout the business.
Stephen
Lead Talent Acquisition Specialist
Email :
The future of AI whether in training or evaluation, classical ML or agentic workflows starts with high-quality data.
At HumanSignal, we're building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise.
Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it's the most widely adopted OSS solution for teams working on building AI systems.
Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines powering everything from model training datasets to eval test sets to continuous feedback loops. We started before foundation models were mainstream, and we're doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems we'd love to talk.
Strategic Account Executive - AI Data ServicesHumanSignal is looking for an exceptional Strategic Account Executive to drive growth with the world's most innovative AI companies. You'll be selling at the cutting edge: our Label Studio platform and Data Creation Laboratory services power the training data behind breakthrough AI applications at frontier labs and Fortune 500 enterprises.
This isn't traditional SaaS sales. Our customers are building the futureadvanced language models, autonomous systems, embodied AI, and applications that don't exist yet. They need purpose-built datasets manufactured from scratch, not scraped from the web. You'll be selling both our platform technology and our operational capability to create novel training data in controlled environments. The technical depth, deal complexity, and strategic importance of these relationships make this one of the most exciting sales roles in AI infrastructure.
You'll own relationships with AI leaders like Anthropic, OpenAI, Google DeepMind, Meta, Nvidia, Tesla, and others pushing the boundaries of what's possible. Your success will directly enable the next generation of AI breakthroughs.
You Will:
- Own strategic accounts: Drive the entire relationship with our most important AI customersfrom initial engagement through expansion and renewal
- Hunt and close new logos: Identify and win new customers among frontier AI labs, tech giants building AI capabilities, and innovative robotics companies
- Navigate complex organizations: Build deep relationships with executive stakeholders across engineering, ML research, product, and operations within customer organizations
- Drive revenue growth: Expand wallet share by identifying new use cases, additional business units, and opportunities to deepen our partnership
- Orchestrate internally: Lead cross-functional teams including delivery operations, engineering, product, and laboratory operations to develop winning strategies and flawless execution
- Be the customer advocate: Serve as the voice of the customer internally, influencing product roadmap and operational capabilities based on market needs
- Solve complex problems: Navigate technical requirements, custom data creation scenarios, and novel use cases that have never been done before
- Think strategically: Develop and execute comprehensive account plans that position HumanSignal as the long-term data infrastructure partner
- Close significant deals: Structure and negotiate contracts ranging from $500K to $5M+ with sophisticated technical and business buyers
Ideally You'd Have:
- 8+ years of enterprise sales or account management experience with a track record of exceeding quota
- 2+ years selling deeply technical products or services to both business and technical audiences (ML engineers, researchers, AI/ML leaders)
- Proven success closing complex, multi-stakeholder deals in the $500K-$5M+ range
- Experience in AI/ML, data infrastructure, cloud services, or other technical domains where you've sold to engineering and research teams
- Ability to understand technical concepts quickly and translate them into business value
- Strong consultative selling skills with ability to uncover needs, navigate ambiguity, and co-create solutions
- Executive presence and experience developing relationships with C-level stakeholders
- Track record of driving renewals and expansion within strategic accounts
- Excellent written and verbal communication skills, including creating executive-level materials
- Proficiency with modern sales tools (Salesforce, Outreach, Clari, LinkedIn Sales Navigator)
- Strong project management abilities and exceptional organizational skills
- Passion for AI and excitement about working at the frontier of what's possible
Nice to Haves:
- Technical background or degree in Computer Science, Engineering, or related field
- Experience selling services alongside software products
- Understanding of how training data impacts model performance
- Existing relationships within the AI research or frontier lab community
- Experience in fast-growing startups where you've helped build sales processes from scratch
Why This Role Is Special:
You're not selling commodity softwareyou're enabling the teams building AGI, autonomous vehicles, humanoid robots, and AI applications we can't even imagine yet. Every deal you close helps unlock new capabilities that could change the world. You'll work with the smartest people in AI, solve problems that have never been solved before, and build relationships with companies defining the future of technology.
About HumanSignal:
At HumanSignal, we're building the infrastructure for the next generation of AI. Our Label Studio platform powers data operations for leading organizations worldwide, while our Data Creation Laboratories manufacture the purpose-built datasets that breakthrough AI applications require.
We believe the next frontiers in AI won't be unlocked by scraping what's left on the webthey'll be built on human-created data that captures the complexity of how systems need to see, hear, reason, and react. Through controlled environments and operational excellence, we're enabling researchers and enterprises to innovate without being constrained by data availability.
We work with frontier AI labs, Fortune 500 enterprises, and government agencies who are pushing the boundaries of what's possible with AI. Join us in building the data that will build the future.
We are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, or Veteran status. At HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North and South America as well as Europe. The base cash compensation range is $120,000 to $200,000 USD plus commission. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.
Location: Killeen, TX
Position OverviewWe are looking for customer service representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world.
There are a wide variety of project openings available. Schedules vary by site and program; however, we can usually find something that works for everyone. This is a great opportunity for you to jumpstart your career, and with our industry-leading training, you are sure to grow.
Prior contact center experience isn't required; candidates experienced in customer service industries such as servers, bartenders, and retail associates are encouraged to apply!
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
Position ResponsibilitiesThis position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.
Essential Duties
- Handle inbound and outbound contacts in a courteous, timely, and professional manner
- Listen to customers, understand their needs, and resolve customer issues
- Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable
- Follow the processes of the Client program and perform all tasks in a courteous and professional manner
- Utilize systems and technology to complete account management tasks
- Accurately document and process customer claims in appropriate systems
- Follow all required scripts, policies, and procedures
- Utilize knowledge base and training to accurately answer customer questions
- Comply with requirements surrounding confidential information and personal information
- Appropriately escalate customer issues with the managerial team
- Escalate customer issues to the appropriate staff and managerial for resolution as needed
- Ensure first call resolution through problems solving and effective call handling
- Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes
- Adhere to all attendance and work schedule requirements
We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- The ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Basic understanding of Windows operating system
- Highly reliable with the ability to maintain regular attendance and punctuality
- The ability to evaluate, troubleshoot, and follow-up on customer issues
- An aptitude for conflict resolution, problem-solving, and negotiation
- Must be customer service oriented (empathetic, responsive, patient, and conscientious)
- Ability to multi-task, stay focused, and self-manage
- Strong team orientation and customer focus
- The ability to thrive in a fast-paced environment where change and ambiguity prevalent
- Excellent interpersonal skills and the ability to build relationships with your team and customers
Preferred (Not Required)
- One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
- State or Federal work experience
All MCI Locations
- Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
- Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
- Paid Time Off: Earn PTO and paid holidays to take the time you need.
- Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!
- Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
- Retirement Savings: Secure your future with retirement savings programs, where available.
- Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
- Life Insurance: Access life insurance options to safeguard your loved ones.
- Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
- Paid Training: Learn new skills while earning a paycheck.
- Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
- Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
Physical RequirementsThis job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
Reasonable AccommodationConsistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
Diversity and EqualityAt MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to
Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties/Responsibilities:
* Performs expert level break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to location root cause of problem; dismantling devices to gain access to and remove defective parts; examining parts to detect imperfections; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; testing of device to observe performance; and performing tests for electrical circuitry and mechanical systems; reconditioning and repairing machine tools.
* Identifies and sources parts, supplies and repair items as necessary. Performs evaluations of alternatives to improve cost and / or reliability of equipment. Compiles alternative packages for purposes of retrofit, upgrade, or alternative functionality of equipment.
* Independently performs maintenance as per industry standards; creates maintenance standards and instructions for altered or new manufacturing equipment.
* Directs customer counterparts in maintenance optimization efforts, reliability, and preventative maintenance processes.
* May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks.
* Conforms and complies with customer contractor codes of conduct, housekeeping standards, and safety processes
* Documents work performed in service reports, applicable management systems, and written explanation regarding observation and collected equipment performance data. Compiles technical manuals, operations, and maintenance processes relevant to equipment upgrades and automation integrations.
* Provides assistance to lower level technicians and leadership to project teams. Performs expert functions as a part of training and development.
* Alters, troubleshoots and analyzes complex control systems to resolve in-depth software/ hardware and configuration problems.
* Utilizes advanced maintenance technologies to collect equipment performance data. Observes trends and makes recommendations.
* Conducts on-the-job training and leads technical programs for technical development of customers and coworkers
* Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions.
Knowledge, Skills, Abilities (KSAs), & Competencies:
Essential KSAs:
* High School Graduate or equivalent (GED).
* Associates degree with a Technical focus and 12 years of related experience in specific industry; or, 15 years of experience in specific industry.
* Possesses comprehensive understanding of electrical, mechanical, fluid power and control systems. Can analyze the problem, synthesize alternative solutions, and perform repairs.
* Must be able to use basic hand tools and specialized tools, and programming software as appropriate.
* Travel required. (Daily)
Desirable KSAs:
* Experience in condition based maintenance techniques, precision mechanical alignments, maintenance of applicable process equipment, and automation integration.
* Robust experience in programmable logic controllers, field device troubleshooting, maintenance of electrical drive and motor systems, and motion control devices.
Competencies:
* Communications
* Customer Focus
* Personal Discipline
* Safety
Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors
ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.
Pay Range$44.97—$57.53 USDATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.
PDN-a1580e68-92f8-4aee-9e87-a866104563b3
Join us as a Technical Customer Service Representative – Onsite in Irving, TX
What You’ll Do
- Conduct QA for home inspections: review photos, validate property details, guide users through self-inspections.
- Troubleshoot connectivity, pairing, and app-related issues for smart devices and sensors.
- Provide installation support and onboarding for PryzmIQ and AWTOS.
- Proactively engage users to drive adoption and satisfaction.
- Document findings and provide feedback for product improvement.
What You Bring
- 1+ year in technical support, help desk, or IoT/home systems troubleshooting.
- Strong communication and problem-solving skills.
- Technical aptitude with mobile apps, WiFi connectivity, or smart devices.
- Detail-oriented and passionate about creating smooth user experiences.
- High School Diploma or GED required; Bachelor’s degree preferred.
